CRM
INTRODUCTION
Part
01
What CRM
CRM can be defined as an organized approach of
developing, managing, and maintaining a profitable
relationship with customers.
Benefits
of CRM
 Better client relationships
 Ability to cross-sell
 Organize customer
information
 Centralized database across
your sales organization
Here's how a CRM
system can add
value to your
business today
1. MAKE IMPROVEMENTS TO YOUR
BOTTOM LINE.
2. IDENTIFY AND CATEGORISE LEADS.
3. INCREASE REFERRALS FROM
EXISTING CUSTOMERS.
4. OFFER BETTER CUSTOMER
SUPPORT.
THANK
YOU