Oral Communication
ORAL
COMMU
NICATI
ON
Based on Most
Essential
Learning
Competencies
Summative Test
for Quarter 1
Prepared by:
ROSE MARY A. OTAZA
SHS Teacher
1ST Summative Test for Quarter 1
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RM ALIOZA
Oral Communication
In
Oral Communications
Name:
School: Bunawan National High School
Teacher: Aimee H. Lasaca
Grade/Section Score:
Date:
Score:
Test I. Multiple Choice:
Directions: Read each statement carefully and write the letter of the best answer at the space
provided before the number.
1. What is non-verbal communication?
a. communicating with someone by using gestures
b. Getting messages across with facial expressions
c. Using your body language to convey something to someone else
d. All of the above
2. Which of these is NOT an example of a verbal communication skill?
a. The speed of our speech
c. Volume of speech
b. Eye contact
d. Language used
3. Why do we have to make sure we do not speak too fast when communicating with a
customer?
a. They may not hear everything you've said like promotions or special products
b. The customer may speak fast also because you are
c. It may give the customer a migraine
d. The customer may get excited and burst into song
4. Keeping a good posture is important because
.
a. customers may be judging you
b. it helps show the customer you are confident and have a good attitude
c. you may stretch your uniform and have to pay for another one
d. it will help the customer understand that you are a health-conscious person
5. The correct use of open body language includes
a. open gestures towards seating and menu item.
b. crossing your arms to put a barrier between you and the customer.
c. doing the can-can while taking an order.
d. talking to waiter for an order.
.
6. Non-verbal communication is:
a. Linguistic in nature
c. Continuous
b. Single channeled d. Less ambiguous than verbal communication
7. The following rules are appropriate for dealing with touch violations:
a. begin by assuming the first touch violation is accidental
b. provide gentle nonverbal signs of rejection for repeat offenders
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c. describe your reaction and the behavior that produces the perception of violation to the
offender
d. both a and c
8. An obnoxious driver flips you off, gives you the finger, shows you the middle digit. This is
an example of
a. an illustrator
c. an emblem
b. a manipulator
d. none of the above
9. Nonverbal and verbal communication are interconnected in which of the following ways?
a. nonverbal cues can repeat verbal messages
b. nonverbal cues can substitute for verbal messages
c. nonverbal cues can contradict verbal messages
d. all of the above
10. Which of the following linguistic characteristics also apply to nonverbal
communication?
a. Displacement
c. Structure
b. Self-reflexiveness
d. None of the above
11. From research, the following valid conclusions can be drawn about cross-cultural
perceptions of facial expressions:
a. members of diverse cultures do not recognize the same emotions from photographs of
facial expressions
b. members of diverse cultures show significant differences in perceptions of the
intensity of emotion exhibited by a facial expression
c. display rules dictate that collectivist cultures such as Singapore or China suppress
exhibitions of anger or contempt toward rival group members
d. none of the above
12. To communicate competently with nonverbal communication
.
a. observe multiple nonverbal cues before drawing any conclusions about a person's
communication
b. try to match nonverbal and verbal communication to avoid mixed messages
c. monitor your own nonverbal communication
d. all of the above
13. The following are valid conclusions, based on research, about gestures and cultures:
a. identical gestures always produce identical meaning in different cultures because
gestures are natural displays of feelings
b. illustrators usually come naturally to individuals from all cultures
c. there are no gestures that mean the same thing to members of different cultures
d. every culture uses the thumbs up sign to mean "good going" or "nice job"
14. Differences between verbal and nonverbal communication include
.
a. verbal communication is multi channeled; nonverbal communication is singlechanneled
b. nonverbal communication possesses none of the four essential characteristics of
language (verbal communication)
c. verbal communication is single-channeled; nonverbal communication is multichanneled
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Oral Communication
d. both b and c
15. Friendship-warmth touch
.
a. is the least intense form of touching
b. is most ambiguous type of touch
c. leads to the most misunderstandings between people
d. both b and c
16. Which of the statements below is not necessary for effective communication to take
place?
a. The message should achieve its intended effect.
b. The message should be influential.
c. The message should be understood as intended.
d. The message should be ethical.
17. In the broadest sense, communication may be defined as
a. developing relationships.
c. participating in public life.
b. solving problems.
d. acting upon information.
.
18. According to the message transfer model, what is the process through which words or
unspoken signals are interpreted by the receiver?
a. Decoding
b. Encoding
c. Signaling
d. Transmitting
19. Through the Internet or a fax transmission, the communication
line.
a. channel
b. encoding
c. message d. receiver
may be a telephone
20. If you want to compare the impact of communicating in a work environment to
communicating at a ballgame, which concept should guide your research?
a. Channel
b. Context
c. Decoding
d. Source
21. According to this model, communication has occurred when a message has been sent and
received.
a. Constitutive Model
c. Transactional Model
b. Interactive Model
d. Transmission Model
22. Which of the following elements is missing in the transmission model?
a. feedback
b. noise
c. receiver
d. sender
23. Which of the following models of communication where there is no concept of feedback
and it is one
way from speaker to audience?
a. Aristotle’s Model of Communication
b. Helical Model of Communication
c. Shannon- Weaver and Transactional Models
d. Schramm’s Model of Communication
24. Who proposed a communication model inspired by a helix in 1967, known as Helical
Model of Communication?
a. Aristotle
b. Berlo
c. Frank Dance
d. Claude Elwood Shannon
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25. Which communication model introduces the concept of time where continuousness of the
communication process and relational interactions are very important?
a. Aristotle’s Model of Communication
b. Berlo's Model of Communication
c. Helical Model of Communication
d. Shannon- Weaver and Transactional Models
Test II.
Direction: For ten (10) points, explain the process of communication.
2nd Summative Test for Quarter 1
In
Oral Communications
Name:
School: Bunawan National High School
Teacher: Aimee H. Lasaca
Grade/Section Score:
Date:
Score:
Test I. Identification
Directions: Identify the type of speech style appropriate for the following situations. Write your
answer at the space before number.
Intimate
Casual
Consultative
Formal
Frozen
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1. having a one-on-one conversation with a loved one
2. delivering an debating speech
3. delivering campaign speeches
4. delivering a speech at the graduation ceremony
5. delivering news reports
6. talking and laughing about memorable experiences
7. inquiring at a customer service
8. talking to a school head of your school
9. talking to a stranger
10. reading pledge of allegiance to the Philippine flag
Test II.
Directions: Identify and discuss the differences among the types of speech contexts using the
graphic organizer below.
TYPE
(1 pts)
DESCRIPTION
(2 pts)
EXAMPLE
(1 pts)
Test III.
Direction: List the four types of speech context.
1.
2.
3.
4.
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