OperationManual DN CINEO2560

CINEO C2560 ProCash 8150 Operating Manual Questions and suggestions Do you have ... ... any questions or suggestions regarding this manual? Please contact the following address giving the order number of this manual in your message: Address: WINCOR NIXDORF International GmbH Handbuchredaktion R&D ACT 12 D - 33094 Paderborn Germany Fax: +49 (0) 52 51 693-62 09 E-mail: manuals.hardware@wincor-nixdorf.com ... any technical questions or problems? Please contact your local representative. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CINEO C2560 ProCash 8150 Operating Manual March Edition 2013 Copyright © Information and trademarks © WINCOR NIXDORF International GmbH 2013 All rights, including rights of translation and rights of reproduction by reprinting, copying or similar methods, even of parts, are reserved. Any violations give rise to a claim for damages. All rights, including rights created by patent grants or registration of a utility model or design, are reserved. Delivery subject to availability; right of technical modifications reserved. All names of hardware and software products mentioned in this manual are trade names and/or trademarks of their respective manufacturers. This manual was produced using paper treated with chlorine-free bleach. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Contents Introduction ............................................................................................... Symbols used in this manual ...................................................................... Important safety precautions ...................................................................... General power interruption ......................................................................... 1 1 2 4 Device Overview ....................................................................................... 9 Device types ............................................................................................... 9 Components ............................................................................................. 10 Controls..................................................................................................... 12 Overall view ......................................................................................... 12 Control panel ....................................................................................... 14 Control panel from below ..................................................................... 16 Rear view ............................................................................................. 17 Door of operating unit open ................................................................. 19 Equipment carriage pulled out ............................................................. 20 Equipment carriage A ..................................................................... 20 Equipment carriage B ..................................................................... 21 Safe opened ........................................................................................ 22 Keypad privacy shield ............................................................................... 26 Basic Operation ...................................................................................... General information .................................................................................. Calling the product-specific software ........................................................ Opening/closing the device doors ............................................................. Opening/closing the operator panel window ........................................ Opening / closing the door of the operating unit .................................. Pulling out / pushing in the control panel ............................................. Lifting up/pushing down the operator panel ......................................... Pulling out/pushing in equipment carriage A ....................................... Pulling out/pushing in the equipment carriage B ................................. Pulling out/pushing in the cash media dispenser................................. Pulling out/pushing in the CCDM head module ................................... Pulling out/pushing in the cassette module of the CCDM ................... Pulling out/pushing in the deposit module ........................................... Switching the device on ............................................................................ Switching the device off ............................................................................ Setting the loudspeaker volume ............................................................... Switching the monitor on........................................................................... 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 27 27 28 30 31 32 33 35 36 36 37 38 39 40 41 42 44 45 I Contents Setting the volume of the headphone jack ................................................ Opening/closing the safe door .................................................................. Opening/closing the safe door (with factory setting) ............................ Opening the safe door (with factory setting) ................................... Closing the safe door (with factory setting) ..................................... Changing the key and number combination locks ............................... Changing the key lock ..................................................................... Changing the number combination lock ......................................... Setting the new 3-number code, e.g. 60 - 33 - 43 .......................... Opening / closing the safe door (with customized lock) ....................... Opening the safe door .................................................................... Closing the safe door ...................................................................... Opening/closing the inside door ................................................................ Scanning barcodes ................................................................................... 'Remote status indicator' ........................................................................... Replacing the card logo (without barcode reader) .................................... Logo dimensions .................................................................................. Replacing the logo ............................................................................... Replacing the card logo (with barcode reader) ......................................... Logo dimensions .................................................................................. Replacing the logo ............................................................................... Replacing the logo in the keyboard table .................................................. Logo dimensions .................................................................................. Replacing the logo ............................................................................... Replacing the logo in the tunnel unit ......................................................... Logo dimensions .................................................................................. Replacing the logo ............................................................................... 46 46 46 48 51 53 53 55 56 57 58 61 63 64 65 66 66 67 68 68 69 70 70 70 72 72 73 Operator panel 04.................................................................................... 75 Keys and indicators ................................................................................... 76 Operator panel 05.................................................................................... 81 Keys and indicators ................................................................................... 82 Operator panel 06.................................................................................... 85 Keys and indicators ................................................................................... 86 CMD-V4 Horizontal Cash-Out ................................................................ Modules and function elements ................................................................ Functional components and controls ........................................................ Cash-out cassette ..................................................................................... Reject / retract cassette ............................................................................ II CINEO C2560 / ProCash 8150 - Operating Manual 91 91 92 93 95 01750186618 D Contents Avoidance of problems and damage ........................................................ 96 Safety precautions ............................................................................... 96 Removing the cassette ............................................................................. 97 Opening the cassette ................................................................................ 98 Emptying the reject/retract cassette ......................................................... 99 Setting the low cash sensor .................................................................... 100 Setting the note width ............................................................................. 101 Removing the banknotes ................................................................... 101 Disengaging the banknote rails ......................................................... 102 Disengaging the banknote rail – note width less than 110 mm (4.33") ........................................................................................... 103 Inserting the banknote rail ................................................................. 104 Inserting the banknote rail – note width less than 110 mm (4.33") ........................................................................................... 106 Setting the banknote height .................................................................... 107 Filling the cash-out cassette ................................................................... 109 Preparing the cash-out cassette ........................................................ 109 Preparing the banknote bundles ........................................................ 111 Inserting banknote bundles................................................................ 112 General refill notes ....................................................................... 112 New and used banknote bundles ................................................. 113 Deformed banknote bundles ........................................................ 113 Special comments for deformed banknotes ................................. 115 Inserting the cassette .............................................................................. 118 Closing the cassette .......................................................................... 118 Inserting the cassette......................................................................... 119 Cassette initialization .............................................................................. 120 Determining the reference value............................................................. 120 Troubleshooting ...................................................................................... 122 Overview of sensors and electromechanical components ................ 122 Meaning of abbreviations and symbols ............................................. 123 Electrical elements ....................................................................... 123 Status messages (CMD controller) ......................................................... 125 Checking the banknote paths ................................................................. 131 Checking the vertical transport .......................................................... 132 Checking the dispensing areas ......................................................... 133 Checking the stacker and output transport ........................................ 134 Function test ........................................................................................... 136 Technical data ........................................................................................ 139 Cash-out cassette .............................................................................. 139 Reject / retract cassette ..................................................................... 139 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual III Contents CMD-V5 Horizontal Cash-Out .............................................................. View of Rearload unit with horizontal output ........................................... Important safety precautions ................................................................... CINEO cassettes..................................................................................... Overview ............................................................................................ CINEO cassettes concept .................................................................. Manipulation monitoring ..................................................................... Status messages of the LED ............................................................. Standard cassette Basic/Midrange .................................................... Standard cassette Basic/Midrange opened .................................. Compact cassette Basic/Midrange .................................................... Compact cassette Basic/Midrange opened .................................. Standard cassette High End .............................................................. Standard cassette High End opened ............................................ Compact cassette High End .............................................................. Compact cassette High End opened ............................................ Reject / retract cassette ..................................................................... Banknote toning technique ................................................................ Banknote toning technique processes .......................................... Description of processes ......................................................... In Branch (at the branch outlet) .......................................... CIT (armored transport company) ...................................... CIT with case (armored transport company with case) ...... Standard drum (Standard) .................................................. Limiting value ........................................................................... Timer ....................................................................................... Transport timer ................................................................... Open safe timer .................................................................. Alarm timer ......................................................................... Case timer .......................................................................... Modes of the banknote toning technique - High End CINEO cassette......................................................................................... OFF mode (cassette configuration = In Branch *) ................... OFF mode (cassette configuration = CIT, CIT with Case) ...... Transport mode ....................................................................... Open shutter mode .................................................................. Open safe mode ...................................................................... Safe mode ............................................................................... Trustee mode .......................................................................... Inking mode ............................................................................. Service note ............................................................................. LED display – Power supply............................................................... IV CINEO C2560 / ProCash 8150 - Operating Manual 141 141 142 143 143 144 145 145 146 147 148 149 150 151 152 153 154 155 156 157 157 157 157 157 158 159 159 159 159 160 161 162 164 165 166 167 168 169 170 171 172 01750186618 D Contents Handling the CINEO cassettes ............................................................... Safety instructions ............................................................................. CINEO cassette ................................................................................. Removing cassettes ..................................................................... Inserting cassettes........................................................................ Reject / retract cassette........................................................... CINEO cassettes ..................................................................... Inserting the high end cassette in the docking station .................. Removing the cassette from the docking station.......................... Opening the reject/retract cassette .............................................. Emptying the reject/retract cassette ............................................. Closing the reject/retract cassette ................................................ Opening the cassette.................................................................... Closing the cassette ..................................................................... Removing/refilling banknotes ....................................................... Refill notes .................................................................................... Preparing banknotes ............................................................... Cassette initialization ......................................................................... Sensors and electromechanical components ......................................... CMD-V5 with horizontal output transport RL ..................................... Meaning of abbreviations and symbols ............................................. Stacker and output transport ........................................................ Components of dispensing unit and cassette ............................... Checking the banknote paths ................................................................. Checking the vertical transport .......................................................... Checking the dispensing areas ......................................................... Checking the stacker and output transport ........................................ Stacker wheel area ....................................................................... Single reject area .......................................................................... Gear tracks of the stacker and output transport ........................... Horizontal output ..................................................................... Settings ................................................................................................... Fundamentals .................................................................................... Setting the CINEO cassettes to the needed banknote size ............... Setting the banknote width in the CINEO cassettes .......................... Setting the banknote height in the CINEO cassettes ........................ Technical Data ........................................................................................ Standard cassette Basic/Midrange .................................................... Compact cassette Basic/Midrange .................................................... Standard cassette High End .............................................................. Compact cassette High End .............................................................. Reject / retract cassette ..................................................................... 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 173 173 174 175 176 176 177 178 179 180 181 182 183 183 184 186 186 192 193 193 194 194 196 197 197 199 199 200 200 201 201 202 202 203 205 207 211 211 211 212 212 213 V Contents Printing cassette (TH60) ....................................................................... 215 Deposit unit ........................................................................................... Components ............................................................................................ Functionality ............................................................................................ Operational concept ................................................................................ Function sequence .................................................................................. Dispensing an envelope ..................................................................... Insertion of a filled envelope .............................................................. Inserting envelopes ................................................................................. Envelopes open along the long side .................................................. Envelopes open along the short end.................................................. The deposit boxes ................................................................................... Deposit boxes (standard) ................................................................... Function elements ........................................................................ Removing the 'small' and/or 'large' deposit box (standard) .......... Removing the 'large' deposit box without lock (standard)............. Opening / closing the 'small' and/or 'large' deposit box (standard)...................................................................................... Opening / closing the 'large' deposit box without lock (standard)...................................................................................... Inserting the 'small' and/or 'large' deposit box (standard) ............. Inserting the 'large' deposit box without lock (standard) ............... Safety deposit box.............................................................................. Box controls .................................................................................. Function elements of box.............................................................. Removing the safety deposit box .................................................. Opening / closing the safety deposit box with lock ....................... Opening / closing the lead-sealed safety deposit box................... Inserting the safety deposit box .................................................... Unlatching the safety deposit box in an emergency ..................... Changing the print cartridge .................................................................... Removing the print cartridge .............................................................. Inserting the print cartridge ................................................................ Testing the deposit unit ........................................................................... Overview of test programs ................................................................. Calling and selecting a test program .................................................. Malfunctions ............................................................................................ Status messages at the cassette control (safety deposit box only) ... Status display overview...................................................................... Troubleshooting ................................................................................. VI CINEO C2560 / ProCash 8150 - Operating Manual 217 217 218 218 219 219 220 221 222 222 223 224 224 225 227 228 231 232 234 235 235 236 237 238 239 241 242 243 244 245 246 246 247 249 250 251 256 01750186618 D Contents Envelope specifications .......................................................................... Dimensions ........................................................................................ Color requirements ............................................................................ Consumables .......................................................................................... Cleaning and maintenance ..................................................................... 258 258 259 259 259 Check/cash deposit module (CCDM) .................................................. 261 Receipt Printer NP07A .......................................................................... Function elements and controls .............................................................. Printer control panel ................................................................................ Position of control mark sensor .............................................................. Printer accessories ................................................................................. Basic settings .......................................................................................... Selecting the roll holder ..................................................................... Setting the paper-low sensor ............................................................. Positioning the control mark sensor .................................................. Setting the paper roll width ................................................................ Paper-low sensor / paper-out sensor ...................................................... Paper-low sensor (adjustable) ........................................................... Paper-out sensor ............................................................................... Replacing the ribbon cartridge ................................................................ Replacing the paper roll .......................................................................... Removing the paper roll..................................................................... Inserting the paper roll ....................................................................... ERROR LED blinking pattern ................................................................. Recoverable errors ............................................................................ Unrecoverable errors ......................................................................... Problems ................................................................................................. Paper jam .......................................................................................... Removing scraps of paper from the presenter ............................. Setting the cutter to home position ............................................... Removing scraps of paper from the printing unit.......................... Control mark detecting error .............................................................. Cutter error ........................................................................................ Remedying poor print quality ............................................................. Temperature error print head ............................................................ No supply voltage .............................................................................. Cleaning the sensors ......................................................................... Other problems .................................................................................. Consumables .......................................................................................... Ribbon cartridges............................................................................... 263 264 265 266 268 269 269 270 271 272 273 273 273 274 276 277 277 281 281 284 285 285 286 287 288 289 290 291 293 293 294 294 295 295 01750186618 D VII CINEO C2560 / ProCash 8150 - Operating Manual Contents Print head ........................................................................................... Paper products ................................................................................... Paper specification ............................................................................. Receipt roll dimensions ...................................................................... Control mark print .............................................................................. Control mark dimensions ................................................................... Preprinted receipts ............................................................................. 295 295 296 296 296 297 298 Receipt printer TP07A/TP07A-2 ........................................................... Functional components and controls ...................................................... TP07A ................................................................................................ TP07A-2 ............................................................................................. Printer control panel ................................................................................ Position of control mark sensor............................................................... Printer accessories.................................................................................. Roller holders ..................................................................................... Basic settings .......................................................................................... Selecting the roller holder .................................................................. Setting the paper-low sensor ............................................................. Positioning the control mark sensor ................................................... Changing the position of the control mark sensor on the thermal print side .......................................................................... Changing the position of the control mark sensor on the rear ...... Changing the position of the control mark sensor between the thermal print side and the rear ...................................................... Paper-low sensor / paper-out sensor ...................................................... Paper-low sensor ............................................................................... Paper out sensor ................................................................................ Replacing the paper roll .......................................................................... Removing the paper roll ..................................................................... Inserting the paper roll ....................................................................... Blinking diagram of ERROR-LED ........................................................... Recoverable errors ............................................................................ Unrecoverable errors ......................................................................... Malfunctions ....................................................................................... Paper jam ..................................................................................... Removing scraps of paper from the presenter ........................ Removing scraps of paper from the thermal printing unit........ Setting the cutter to home position .................................................... Control mark recognition error ........................................................... Cutter error ......................................................................................... Temperature error thermal print head................................................ 299 300 300 302 304 305 309 309 310 310 311 312 VIII CINEO C2560 / ProCash 8150 - Operating Manual 312 313 314 318 318 318 319 319 320 326 326 328 329 329 330 332 334 335 336 337 01750186618 D Contents Remedying poor print quality ............................................................. No supply voltage .............................................................................. Cleaning the sensors ......................................................................... Other problems .................................................................................. Consumables .......................................................................................... Thermal array .................................................................................... Paper products .................................................................................. Paper specification ............................................................................ Receipt roll dimensions...................................................................... Control mark print .............................................................................. Control mark dimensions .............................................................. Pre-printing receipts........................................................................... 337 339 340 340 341 341 341 341 342 342 342 344 Journal Printer NP06 ............................................................................ Function elements and controls .............................................................. Printer control panel ................................................................................ Printer accessories ................................................................................. Paper-low sensor / paper-out sensor ...................................................... Paper low sensor ............................................................................... Paper out sensor ............................................................................... Replacing the ribbon cartridge ................................................................ Replacing the paper roll .......................................................................... Removing the paper roll..................................................................... Inserting the paper roll ....................................................................... ERROR LED blinking pattern ................................................................. Errors that can be remedied by the customer ................................... Unrecoverable errors ......................................................................... Problems ................................................................................................. Paper jam .......................................................................................... Paper motion error ............................................................................. Remedying poor print quality ............................................................. Print head temperature error ............................................................. No supply voltage .............................................................................. Cleaning the sensors ......................................................................... Other problems .................................................................................. Consumables .......................................................................................... Ribbon cartridges............................................................................... Print head .......................................................................................... Paper products .................................................................................. Paper specifications........................................................................... Journal roll dimensions ...................................................................... 345 346 347 348 349 349 349 350 352 353 354 358 358 359 360 360 363 364 365 366 367 367 368 368 368 369 369 369 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual IX Contents Journal printer TP06 ............................................................................. Function elements and controls .............................................................. Printer control panel ................................................................................ Printer accessories.................................................................................. Paper-low sensor / paper-out sensor ...................................................... Paper low sensor ............................................................................... Paper out sensor ................................................................................ Replacing the paper roll .......................................................................... Removing the paper roll ..................................................................... Inserting the paper roll ....................................................................... ERROR LED blinking pattern .................................................................. Errors that can be remedied by the customer .................................... Unrecoverable errors ......................................................................... Problems ................................................................................................. Paper jam ........................................................................................... Remedying poor print quality ............................................................. Temperature error thermo print head ................................................ No supply voltage............................................................................... Cleaning the sensors ......................................................................... Other problems .................................................................................. Consumables .......................................................................................... Thermo array ..................................................................................... Paper products ................................................................................... Paper specifications ........................................................................... Journal roll dimensions ...................................................................... 371 372 373 374 375 375 375 376 376 377 382 382 383 384 384 387 388 388 389 389 390 390 390 390 391 Forms Printer TP20/TP22 ..................................................................... Overview with intermediate transport ...................................................... Forms Printer TP20/TP22 ....................................................................... Function elements and controlsTP20 ................................................ TP22 ............................................................................................. Printer control panel ...................................................................... Replenishing the paper supply ........................................................... Removing paper ................................................................................. Messages on the status display screen ............................................. Error messages and warnings ...................................................... Loader messages ......................................................................... Malfunctions ....................................................................................... Eliminating a paper jam in the drum ............................................. Eliminating a paper jam in the document feed.............................. Remedying poor print quality / paper jams caused by marking errors (TP20) ................................................................................ 393 393 394 395 396 397 398 400 401 401 405 406 406 408 X CINEO C2560 / ProCash 8150 - Operating Manual 410 01750186618 D Contents Remedying poor print quality / paper jams caused by marking errors (TP22) ................................................................................ Initiating a test print....................................................................... Cleaning and care .............................................................................. Paper specifications........................................................................... ThermoPaper specification for TP20/TP22, Z-fold ....................... Eliminating a paper jam in the intermediate transport ............................ Jam in the output transport ................................................................ Jam in the reject transport ................................................................. Emptying the reject tray .......................................................................... 413 419 426 427 427 429 429 430 431 Coin Dispenser Module CM2-O-4H/8H................................................ Overview of versions............................................................................... Function elements and controls .............................................................. Overall view ....................................................................................... CM2-O-4H .................................................................................... CM2-O-8H .................................................................................... View with opened coin hoppers ......................................................... CM2-O-4H .................................................................................... CM2-O-8H .................................................................................... Coin hopper ....................................................................................... Opening/closing the securing bracket..................................................... CM2-O-4H ......................................................................................... Opening it ..................................................................................... Closing .......................................................................................... CM2-O-8H ......................................................................................... Opening it ..................................................................................... Closing .......................................................................................... Loading the coin hoppers........................................................................ Emptying the coin hoppers ..................................................................... Eliminating a coin jam ............................................................................. Eliminate a coin jam in the coin chute ............................................... CM2-O-4H .................................................................................... CM2-O-8H .................................................................................... Eliminate a coin jam in the coin hopper ............................................. Cleaning and maintenance ..................................................................... Cleaning the coin hopper ................................................................... Cleaning the coin chute ..................................................................... CM2-O-4H .................................................................................... CM2-O-8H .................................................................................... 433 433 434 434 434 435 436 436 437 438 439 439 439 440 441 441 441 443 445 447 447 447 448 449 451 451 453 453 454 Passbook module PUxx ....................................................................... 455 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual XI Contents Check scanner....................................................................................... 457 Anti-Skimming module II ...................................................................... Anti-Skimming module II DD ................................................................... General information on the functions ................................................. ASKIM control and indicator............................................................... Status messages ............................................................................... Resetting the alarm ............................................................................ Calibration .......................................................................................... Anti-Skimming module II D ..................................................................... ASKIM indicator ................................................................................. Status messages ............................................................................... 459 459 459 460 461 462 463 464 464 465 Card reader CHD V3x (CHD V2CU) ...................................................... Controls ................................................................................................... Standard version ................................................................................ ACT version ....................................................................................... Security Access Module (SAM) ............................................................... Inserting the SAM module ....................................................................... Removing an arrested ID card ................................................................ Inserting an ID card ................................................................................. Depositing retained ID cards ................................................................... Cleaning .................................................................................................. Cleaning procedure ............................................................................ Troubleshooting ...................................................................................... Manual card transport ........................................................................ 467 468 468 469 470 470 473 475 476 476 477 478 479 Card reject tray ...................................................................................... 481 Emptying the card reject tray .................................................................. 482 Card Reject Box .................................................................................... Version overview ..................................................................................... Function elements ................................................................................... Opening the card reject box .................................................................... Closing the card reject box...................................................................... 483 483 484 484 486 Card reject box (removable) ................................................................ Function elements ................................................................................... Status display .......................................................................................... Removing the card reject box ................................................................. 487 487 488 489 XII CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Contents Opening the card reject box.................................................................... 490 Closing the card reject box ..................................................................... 491 Pushing in the card reject box ................................................................ 492 Card Reject Module .............................................................................. Version overview..................................................................................... Function elements .................................................................................. Opening the reject cassette .................................................................... Removing ID cards ................................................................................. Tilting the reject cassette ................................................................... Removing the reject cassette ............................................................ Closing the reject cassette...................................................................... Inserting the removed reject cassette................................................ Closing the reject cassette ................................................................ Faults ...................................................................................................... Reject cassette full ............................................................................ Photosensor dirty ............................................................................... Foreign objects in the transport path ................................................. 493 494 495 496 497 497 497 498 498 498 500 501 502 502 Hybrid DIP Reader ................................................................................ Function elements .................................................................................. How the hybrid DIP reader works ........................................................... Inserting an ID card ................................................................................ Installation position: track facing down .............................................. Installation position: track facing up ................................................... Installation position: track facing right ................................................ Security Access Module (SAM) .............................................................. Inserting the SAM module ................................................................. Problems ................................................................................................. Cleaning .................................................................................................. 503 503 504 504 505 505 505 506 507 508 508 Barcode Reader BR 02 ......................................................................... Important safety precautions .................................................................. Admissible scanning range ..................................................................... Problems ................................................................................................. Technical data ........................................................................................ 509 509 510 512 512 2D barcode reader IS4920 .................................................................... Important safety precautions .................................................................. Malfunctions ............................................................................................ Technical data ........................................................................................ Electrical characteristics .................................................................... 513 513 514 515 515 01750186618 D XIII CINEO C2560 / ProCash 8150 - Operating Manual Contents Optical characteristics ........................................................................ Light source for the image sensor ................................................ Image sensor ................................................................................ Physical characteristics ...................................................................... Ambient conditions ............................................................................. Safety standards ................................................................................ Decoding ............................................................................................ 515 515 515 516 516 516 517 Relay Panel for External Features USB .............................................. Technical data ......................................................................................... Description of connectors .................................................................. Terminal diagram ............................................................................... Sample connection of customer feedback ......................................... 519 520 520 522 522 UPS PW 5115 ......................................................................................... Overview of versions ............................................................................... Controls ................................................................................................... Front side ........................................................................................... Rearside (120 V version) ................................................................... Rear side (230 V version) .................................................................. Initial operation ........................................................................................ Operating the UPS .................................................................................. Switching on ....................................................................................... Switching off ....................................................................................... Standby mode .................................................................................... Self-test .............................................................................................. Indications/Troubleshooting .................................................................... Resetting the alarm ............................................................................ Malfunctions ....................................................................................... Replace the battery ................................................................................. Maintenance and Service ........................................................................ Technical data ......................................................................................... 523 524 525 525 526 527 528 528 529 530 530 531 532 532 533 537 541 541 Malfunctions .......................................................................................... 543 General information................................................................................. 543 Malfunctions of the safe .......................................................................... 543 Cleaning, Service and Maintenance .................................................... Cleaning the housing .............................................................................. Cleaning the keyboards/keypads ............................................................ Cleaning the LCD monitor ....................................................................... XIV CINEO C2560 / ProCash 8150 - Operating Manual 545 545 546 546 01750186618 D Contents Appendix................................................................................................ Technical Data ........................................................................................ General Installation Conditions .......................................................... Electrical characteristics of the supply network ............................ Device Conditions ......................................................................... Installation specifications .............................................................. Environmental Conditions ............................................................. Consumables .......................................................................................... Orders ................................................................................................ Loading aid ........................................................................................ Emergency set Inking packaging, clothing ........................................ Approved cleaning materials .................................................................. Orders ................................................................................................ Notes on using cleaning materials ..................................................... General purpose cleaning material .................................................... Cleaning material for special components......................................... Compliance with Standards and Certifications ....................................... Standards met ................................................................................... Conformity ......................................................................................... Notes concerning radio interference suppression and electrical safety ................................................................................................. Certification for data transmission ..................................................... FCC rules and Canadian Standard ICES - 003 ................................. UL 291, Level 1 (security Container) ................................................. Environmental protection ........................................................................ Environmentally and recycling-friendly product development ............ Saving energy .................................................................................... Disposing of used consumables ........................................................ Labels on plastic case parts .............................................................. Returning, recycling and disposing of used units and consumables ..................................................................................... 547 547 547 547 548 550 552 554 554 554 554 555 555 556 556 556 557 557 557 01750186618 D XV CINEO C2560 / ProCash 8150 - Operating Manual 558 558 558 558 559 559 559 559 560 560 Contents XVI CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Abbreviations CMD-V4 Cash Media Dispenser Version 4 A ACT Advanced Card Trap ASKIM Anti-skimming module B BoF - Bottom of Form sensor Paper out CMD-V5 Cash Media Dispenser Version 5 CNS Chinese National Standards CSA Canadian Standards Association BR Barcode Reader D BSMI Bureau of Standards, Metrology and Inspection DC Direct Current DCM Direct Current Motor C DDU CCMS Cash Cycle Management Solutions Double Note Detection Unit DIN CE German Institute for Standardization DIP Dual-in-line package DPS Digital Photosensor DT Data Transmission Communauté Européenne (European Community) Declaration of Conformity CEE Certification of Electrical Equipment CEN Comité Européen de Normalisation (European Committee for Standardization) CFR Code of Federal Regulation CHD Card Handling Device CL Clutch CL Electromagnetic Clutch CM2-O-4H Coin Module Output - 4 Hopper CM2-O-8H Coin Module Output - 8 Hopper 01750186618 D E EAN European Article Numbering EC European Community EEC European Economic Community EEPROM Electrical Erasable Programmable Read Only Memory EMA Intruder alarm system EMC Electromagnetic Compatibility EN European standard CINEO C2560 / ProCash 8150 - Operating Manual XVII Abbreviations EPP Encrypted PIN Pad F FCC Federal Communications Commission G PE Paper-out sensor PGA Programmable Gate Array PIN Personal Identification Number PS Photosensor PSD Photosensor Dispense PSD Photosensor Dispense (sensor for dispensing process) PSE Photosensor Empty PSE Photosensor Empty (cassette empty sensor) GmbH Limited liability company I ICES Interference-Causing Equipment Standards ID Identification IDCU ID card unit IP International Protection ISO International Organization for Standardization LCD Liquid Crystal Display LED Light-Emitting Diode M Magnet N NP Needle (Matrix) Printer P PC Personal Computer (system unit of device) PC Personal Computer (system unit of the device) PCS Print Contrast Sensitivity XVIII RAM Random Access Memory RL Rearload RSI Remote Status Indicator S L MA R SAM Security Access Module (part of cashless payment) SAT Stacker and output transport SELV Safety Extra-Low Voltage SM Stepper Motor SOP Service and Operating Program ST Connector SW Switch T TN network Power supply network in accordance with EN 60950 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Abbreviations TOF Top of Form (TOF mark: black mark for paper control) TOF Top of Form (TOF-mark: black mark for paper control) TP Thermal Printer TP Thermo Printer TRU Thermo Reject Unit (Blackening Unit) U UL Underwriters Laboratories Inc. UPC Universal Product Code UPS Uninterruptible Power Supply USB Universal Serial Bus Z ZKS Number combination lock 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual XIX Abbreviations XX CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Introduction These operating instructions provides all of the information required for problem-free operation of the CINEO C2560 / ProCash 8150. After you have studied the operating instructions, you will be able to: replace consumables, empty and replenish cassettes with banknotes, eliminate malfunctions (such as paper jams/banknote jams), operate the device properly. Symbols used in this manual Text following this mark represents an item in a list. " " Text in quotation marks contains references to other chapters or sections in this document. Paragraphs following this symbol are actions to be performed in the order in which they are specified. Text following this symbol should be given special attention in order to avoid damage and injury. i This symbol identifies paragraphs which contain general notes to facilitate use of the device and help avoid operating errors. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 1 Important safety precautions Introduction Important safety precautions Please read the following notes carefully before doing any work on the device. Be careful not to injure your head when the operating unit door is lifted up! Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. If you work on an open device be sure to take appropriate precautions (covering the device properly, for example) to prevent liquids from getting into the device. When the functionality of the gas springs decreases, the Service must be informed, for there is a risk of injury. This device complies with the relevant safety regulations for information processing equipment. Note the warning and information labels on the device. Unless otherwise stated, grasp the components only by the green ledge when handling them. The device is equipped with a safety-tested power cable which must be connected only to a suitable grounded outlet. Replace the lighting unit in the customer panel only when the device is switched off. Always hold the plug when removing the power cable. Never pull the cable itself. Install cables in such a way that they will not be stepped on or tripped over or damaged or crushed in any way. Have damaged power cables replaced immediately. Make sure that there is always free access to the sockets used or to the electrical circuit-breakers of the house installation. In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or foreign objects in the device) take the following steps: 2 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Introduction Important safety precautions Deactivate the device immediately by: Switching off the automatic circuit-breaker or removing the fuse inset from the fuse holder in the distribution box of the building installation. Disconnecting the plug connectors of the power supply cable from the grounded sockets in the building installation. Switching off the power switch on the power distributor. If installed, interrupting the power connection between the UPS (uninterruptible power supply) and the device (see section "General power interrupt"). Inform the customer service responsible for you. During a thunderstorm, data transmission lines must not be connected or disconnected. Always keep the device's vents free from obstruction to ensure proper air circulation and to prevent malfunctions resulting from overheating. Only use accessories and extension components which have been approved by us. Nonobservance can result in damage to the device or violations of regulations concerning safety, radio interference and ergonomical requirements. Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage from an external source into prepared cables to install additional electronics (e. g. EMA connection, relay panel for external features). To clean the device only use cleaning agents approved by WINCOR NIXDORF International GmbH (see chapter "Appendix"). Repairs Repair work may only be carried out by authorized personnel. Unauthorized opening of the device or repair work carried out improperly could result in considerable danger to the user. In case of noncompliance, WINCOR NIXDORF International GmbH excludes all liability. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 3 General power interruption Introduction Lithium batteries The handling and the replacement should only be performed by authorized service personnel who were trained by the WINCOR NIXDORF International GmbH. There is danger of fire or explosion if the batteries are handled improperly. It is therefore important to note the following points: – Avoid short circuits – Never recharge the battery – Avoid temperatures above +100 °C (+212 °F). – Do not try to open the battery by force – Do not allow the battery to come in contact with water or fire The battery should only be replaced with the same or an equivalent type recommended by WINCOR NIXDORF International GmbH (see chapter “Appendix,” section “Consumables”). Dispose of used batteries in compliance with national regulations and the manufacturer's specifications. General power interruption i 4 A general power interrupt has the following effects: – Transactions in progress are canceled immediately (exception: ID card transport). – Dispensed banknotes remain in the transport routes of the cash media dispenser. They will be transported to the collecting tray or the reject cassette of the cash media dispenser after the device has been turned on again. – Depending on the parameter setting, ID cards are either output, retained or transported to the card reject tray. This transaction will be properly completed. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Introduction i General power interruption If the device’s heating unit is out of service, be sure to comply with the environmental conditions for storage (see chapter “Appendix,” section “Environmental conditions”). Levels must not fall below or exceed these conditions because irreparable damage may be caused to the device otherwise. In the event of non-compliance, WINCOR NIXDORF International GmbH shall not assume liability for any damage that is caused to the device. Be careful not to injure your head when the door of the operating unit is raised! 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 5 General power interruption Introduction Open the door of the operating unit (see chapter "Basic Operation“). Switch off the power switch on the power distributor (1). Detach the rubber plug of the power cable (power supply input) from the power distributor (2). 6 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Introduction General power interruption Open the safe door (see chapter "Basic Operation", section "Opening/closing the safe door"). In order to disconnect the entire device from the network, disconnect the coupling of the power cable (1) in the safe. To ensure the entire device is disconnected from the power supply you should also disconnect the power supply cable from the electrical socket installed onsite, or interrupt the power supply by switching off the circuitbreaker or removing the fuse from the distributor box of the house installation. For devices with UPS (optional): Switch off the UPS. How to switch off the UPS depends on the UPS unit used. The exact power-off procedure is described in the chapter "Uninterruptible Power Supply (UPS)". 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 7 General power interruption 8 CINEO C2560 / ProCash 8150 - Operating Manual Introduction 01750186618 D Device Overview Device types The CINEO C2560 / ProCash 8150 is an automated teller machine which has been designed for outdoor installation. The device is equipped with a safe with different security levels and a cash media dispenser (CMD) for a maximum of five cash-out cassettes and one reject/retract cassette. The CINEO C2560 is supplied with a CMD V4 / CMD V5 and the ProCash 8150 with a CMD V4. The operation of the devices is identical for the most part. Differences in the procedure for the various systems will be pointed out. Other features are described in the section "Component overview". The support/maintenance tasks are carried out from the rear of the device as well as from the device front. The necessary dialog takes place via an operator panel in the door of the operating unit. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 9 Components Device Overview Components The CINEO C2560 / ProCash 8150 may comprise the following components: Screen (LCD monitor 12" (touchscreen and/or softkeys) or 15" (touchscreen and/or softkeys)) Keypad (EPP keypad or alpha keyboard) Keyboard privacy shield (in conjunction with a keypad only) (optional) Cash Media Dispenser CINEO C2560: CMD-V4 or CMD-V5 ProCash 8150: CMD-V4 Deposit unit (optional) or check/cash deposit module (CCDM) (optional) Passbook unit (optional), forms printer (optional), check scanner (optional) or coin module (optional) Card reader (CHD V3x (CHD V2CU) or hybrid DIP reader) Contactless card reader (optional) Card reject deposit: card reject tray or lockable card reject box or removable, lockable card reject box or card reject module for approx. 100 or 200 ID cards (only in conjunction with CHD V3x (CHD V2CU)) Anti-skimmer II DD or D (optional) (only in conjunction with CHD V3x (CHD V2CU)) Operator Panel CINEO C2560: OP06 optionally available with operator panel window or inspection window ProCash 8150: OP04, OP05 or OP06 optionally available with operator panel window or inspection window Power distributor Receipt printer (NP07A or TP07A) (optional) NP07A: max. outer diameter of receipt roll: 260 mm/180 mm (10.24"/7.09")* TP07A: max. outer diameter of receipt roll: 260 mm/180 mm (10.24"/7.09")* Journal printer (NP06 or TP06) (optional) NP06: max. outer diameter of journal roll: 105 mm (4.13") TP06: max. outer diameter of journal roll: 110 mm (4.33") Relay panel for external features (optional) (with Remote status indicator (RSI) optional) Audio (optional) (loudspeaker, headphone jack (with optional volume control)) Barcode reader (optional) * 10 In conjunction with the card reject module, the outer diameter of the receipt roll may be up to 180 mm (7.09"). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Components Portrait camera (optional) Cash slot camera (optional) Awareness mirrors (optional) IDCU camera (optional) (only in conjunction with CHD V3x (CHD V2CU)) Uninterruptible power supply 750VA (UPS) (optional) Climate control unit (optional) Logo illumination (optional) Power distributor Power supply unit System unit (PC) 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 11 Controls Device Overview Controls Overall view i The following representation shows only an excerpt of the possible device versions. The appearance of the device depends on the version you ordered. 1 2 3 4 5 6 1 Operating unit door 2 Operating unit 3 Tunnel frame without attached logo case 12 4 Awareness mirrors 5 Control panel 6 Safe (4-compartment CMD) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls 1 2 3 5 6 1 Operating unit door 2 Operating unit 3 Tunnel frame with attached logo case 01750186618 D 4 Awareness mirrors 5 Control panel 6 Safe (4-compartment CMD) CINEO C2560 / ProCash 8150 - Operating Manual 13 Controls Device Overview Control panel i The following representations show only a selection of the control panel versions. The appearance of the control panel depends on the version that you ordered. 7 1 8 2 9 3 10 4 11 5 12 6 1 Forms output/passbook/ check input 2 LCD monitor 3 Softkeys 4 Cash output shutter 5 Keyboard privacy shield 6 PIN keypad 14 7 Receipt output 8 Card input slot of hybrid DIP reader 9 Contactless card reader with logo display of card input 10 Cash/check input slot 11 Logo in the keyboard table 12 Headphone jack CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls 7 1 8 2 9 3 10 11 5 6 1 2 3 4 5 6 Coin-out tray LCD monitor Softkeys Cash output shutter Keyboard privacy shield PIN keypad 01750186618 D 7 Receipt output 8 Card input CHD V3x (CHD V2CU) 9 Barcode reader with logo display of card input 10 Cash/check input slot 11 Headphone jack CINEO C2560 / ProCash 8150 - Operating Manual 15 Controls Device Overview Control panel from below 1 2 1 Control panel light Spotlight 16 2 Cash slot camera CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls Rear view Operator panel window version 1 2 3 4 5 6 7 8 9 10 1 2 3 4 Tunnel unit with attached logo case Operating unit door Operator panel window Lock for the operator panel window 01750186618 D 5 6 7 8 9 10 Door handle of the operating unit Door lock of operating unit Safe Number combination lock Locking/release handle of safe Key-operated lock CINEO C2560 / ProCash 8150 - Operating Manual 17 Controls Device Overview Operator panel inspection window version 1 2 3 4 5 6 7 8 9 1 Tunnel unit without attached logo case 2 Operating unit door 3 Inspection window of the operator panel 4 Door handle of the operating unit 5 Door lock of operating unit 18 6 7 8 9 Safe Number combination lock Locking/release handle of safe Key-operated lock CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls Door of operating unit open 1 2 3 9 4 5 6 8 7 1 ASKIM control and display element 2 System unit (PC) 3 Control panel release lever 4 Operator panel 5 Locking/release lever for equipment carriage B 01750186618 D 6 Grip for equipment carriage B 7 Grip for equipment carriage A 8 Locking/release lever for equipment carriage A 9 Power distributor with power switch CINEO C2560 / ProCash 8150 - Operating Manual 19 Controls Device Overview Equipment carriage pulled out i The following representations only show examples of equipment carriage versions. The appearance of the combination depends on the version you ordered. Equipment carriage A 1 2 3 1 Receipt printer 2 Card reader CHD V3x (CHD V2CU) i 20 3 Journal printer * If the system is equipped with a hybrid DIP reader instead of a CHD V3x (CHD V2CU) card reader, see section "Control panel" for the exact position. Item 3 available only in combination with the CHD V3x (CHD V2CU) card reader. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls Equipment carriage B 2 1 1 Passbook unit/forms printer/ check scanner/coin module * i 2 Grip for equipment carriage B * One of the specified components is present at this position depending on the order version. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 21 Controls Device Overview Safe opened CINEO C2560 with CMD-V5 and CCDM 1 6 2 7 3 4 5 1 2 3 4 22 CCDM head module CCDM head module release lever CCDM cassette module Release lever for CCDM cassette module 5 Relay panel for external features 6 Cash Media Dispenser (CMD-V5) 7 Release lever for Cash Media Dispenser (CMD-V5) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls CINEO C2560 with CMD-V5 and Deposit 1 2 7 3 8 4 5 6 1 2 3 4 Deposit printing unit Deposit box Deposit printing unit grip Release lever for deposit Printing unit 01750186618 D 5 6 7 8 Uninterruptible Power Supply (UPS) Relay panel for external features Cash Media Dispenser (CMD-V5) Release lever for cash media dispenser (CMD-V5) CINEO C2560 / ProCash 8150 - Operating Manual 23 Controls Device Overview ProCash 8150 with CMD-V4 and CCDM 1 3 2 1 CCDM module 2 Release lever for the CCDM cassette module 3 Cash Media Dispenser (CMD-V4) ProCash 8150 with CMD-V4 and Deposit 1 3 2 1 Deposit 2 Uninterruptible Power Supply (UPS) 24 3 Cash Media Dispenser (CMD-V4) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Device Overview Controls ProCash 8150 with CMD-V4 and inside door 1 2 3 4 5 6 7 8 9 Cash Media Dispenser (CMD-V4) CCDM head module CMD-V4 release lever CCDM head module release lever CCDM cassette module Release lever for CCDM cassette module Inside door Lock of inside door Relay panel for external features 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 25 Keypad privacy shield Device Overview Keypad privacy shield 26 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation General information For operation or to carry out support/maintenance tasks, you will need the product-specific software installed on the CINEO C2560 / ProCash 8150. i Without the product-specific software you cannot carry out any support/maintenance tasks on your CINEO C2560 / ProCash 8150. The product-specific software supports activities such as changing the paper roll of the journal printer or changing cassettes in the Cash Media Dispenser. The dialog for the software is implemented via the operator panel at the rear of the device. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 27 Calling the product-specific software Basic Operation Calling the product-specific software The product-specific software helps you to perform tasks that are required to operate the device, determine the condition of the device (status sensing) and to perform maintenance work in order to avoid problems. This functionality can be used parallel to normal mode without interrupting the application in progress. Thus a high degree of system availability is guaranteed. The menu function trees are clearly arranged and adjustable to the customer's request enabling even less-experienced users to choose the desired function easily and conveniently. Security mechanisms make it possible to disable functions for different users. The user will be supported by extensive help texts and system messages. These texts are available in German and English. The language can be selected. The product-specific software is called and operated via the operator panel at the rear of the device. Operator panel window version Insert the key into the lock of the operator panel window. Turn the key clockwise (1) and ... 28 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Calling the product-specific software ... open the operator panel window to the right (2). Operator panel inspection window version Insert the key into the door lock on the operating unit. Turn the key 90 degrees clockwise (1). Use the door handle to lift the hinged door of the operating unit up (2). Pull the release bolt (1) and lower the operator panel by using the handle (2). 1 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 29 Opening/closing the device doors Basic Operation General information Press the SOP button (1) (see chapter "Operator Panel 05"). Follow the instructions displayed on the operator panel. Opening/closing the device doors Key set for the operating unit door and the operator panel window. (Key and spare key) 30 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the device doors Opening/closing the operator panel window Opening Insert the key into the lock of the operator panel window. Turn the key clockwise (1) and ... ... open the operator panel window to the right (2). Closing Swing the operator panel window closed. Turn the key counterclockwise. Remove the key from the lock of the operator panel window. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 31 Opening/closing the device doors Basic Operation Opening / closing the door of the operating unit Opening Insert the key into the door lock on the operating unit. Turn the key 90 degrees clockwise (1). Use the door handle to lift the hinged door of the operating unit up (2). Closing Push the door of the operating unit down as far as possible (1). Turn the key 90 degrees counterclockwise (2) and remove it from the lock. 32 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the device doors Pulling out / pushing in the control panel Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. Be sure to take suitable precautions when working on an open device (e.g. by covering up components where necessary) so that no fluid can enter the device. Pulling out Open the door of the operating unit (see section "Opening/closing the door of the operating unit"). Push the two release levers of the customer panel up (1). Pull the customer panel forward out of the device as far as possible (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 33 Opening/closing the device doors Basic Operation Fixing the extended control panel in this position Fasten the securing screw (knurled screw) on the left inside of the customer panel (1) until the screw is in the lower groove of the guide rail. This prevents the control panel closing / slamming shut accidentally. Pushing in Loosen the securing screw. Unscrew the securing screw until it no longer is in the groove of the guide rail. Push the customer panel into the device until the release levers lock into position. 34 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the device doors Lifting up/pushing down the operator panel Pushing down Open the door of the operating unit (see section "Opening/closing the door of the operating unit"). Pull the release bolt (1) and lower the operator panel by using the handle (2). 1 Lifting up Lift the operator panel by the handle until the release bolt locks into its basic position. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 35 Opening/closing the device doors Basic Operation Pulling out/pushing in equipment carriage A Open the door of the operating unit (see section "Opening/closing the door of the operating unit"). Pulling out Press the release lever of equipment carriage A to the right (1). Use the green grip (2) to pull equipment carriage A out of the device as far as possible. Pushing in Slide equipment carriage A into the device as far as possible by using the green grip. Pulling out/pushing in the equipment carriage B Open the door of the operating unit (see section "Opening/closing the door of the operating unit"). Pulling out Press the release lever of equipment carriage B to the left (1). Use the green grip (2) to pull equipment carriage B out of the device as far as possible. Pushing in Slide equipment carriage B into the device as far as possible by using the green grip. 36 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the device doors Pulling out/pushing in the cash media dispenser Open the safe door as far as possible (see section "Opening/closing the safe door (with factory setting)" or "Opening/closing the safe door (with customized lock)"). Open the inside door as needed (see section "Opening/closing the inside door"). Pulling out Pull the cash media dispenser as far as possible out of the safe by using the green release lever (1). Pushing in Push the cash media dispenser into the safe until it locks in position. Close the inside door as needed (see section "Opening/closing the inside door"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 37 Opening/closing the device doors Basic Operation Pulling out/pushing in the CCDM head module Open the safe door as far as possible (see section "Opening/closing the safe door (with factory setting)" or "Opening/closing the safe door (with customized lock)"). Pulling out Press the locking/release lever (1) upwards slightly and pull the CCDM head module out of the safe as far as possible (2). Pushing in Push the CCDM head module into the safe as far as possible by using the release lever. Make sure that the latching mechanism locks into position. 38 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the device doors Pulling out/pushing in the cassette module of the CCDM Open the safe door as far as possible (see section "Opening/closing the safe door (with factory setting)" or "Opening/closing the safe door (with customized lock)"). Pulling out Push the locking/release lever (1) upwards (see arrow) and pull the CCDM cassette module out of the safe as far as possible (2). Pushing in Push the CCDM cassette module into the safe until the release lever clicks into place. Make sure that the latching mechanism locks into position. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 39 Opening/closing the device doors Basic Operation Pulling out/pushing in the deposit module Open the safe door as far as possible (see section "Opening/closing the safe door (with factory setting)" or "Opening/closing the safe door (with customized lock)"). Pulling out Press the locking/release lever to the left (1) and pull the deposit module out of the safe as far as possible (2). Pushing in Push the deposit module into the safe until the locking/release lever clicks into place. Make sure that the latching mechanism locks into position. 40 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Switching the device on Switching the device on Switch the CINEO C2560 / ProCash 8150 on by pressing the ON/OFF button on the operator panel. i When you switch the CINEO C2560 / ProCash 8150 off, you must wait at least five seconds before switching it on again. i To be able to operate the CINEO C2560 / ProCash 8150 the following switches must be pressed: – the ON button/switch on the UPS (optional), – the power switch on the power distributor. The system unit (PC) must also be switched on. Open the operator panel window or open the operating unit door (see section "Opening/closing the device doors"). Press the ON/OFF button (1) on the operator panel. If the green LED lights up, the CINEO C2560 / ProCash 8150 is switched on. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 41 Switching the device off Basic Operation Switching the device off Switch the CINEO C2560 / ProCash 8150 off by pressing the ON/OFF button on the operator panel (stand-by). i In normal operation the device may only be switched off by pushing the ON/OFF button on the operator panel . Only in an emergency may the device be turned off by disconnecting the plug connection of the power cable (see chapter "Introduction", section "General power interrupt"). i By pressing the ON/OFF button, you are just letting the CINEO C2560 / ProCash 8150 know that you want to switch it off. After pressing the ON/OFF button, the LEDs of the status display show 'ON' or 'Operation' and the status display 'Standby' on the operator panel. Eine eventuell laufende Transaktion, z. B. eine Geldauszahlung an einen Kunden, wird ordnungsgemäß abgeschlossen und erst danach wird das Gerät ausgeschaltet. Depending on the operating system and the current transactions the switch-off procedure may take several seconds. When the device is switched off, only the 'Standby' LED lights up. i If the CINEO C2560 / ProCash 8150 does not switch off once the transaction is completed, you should check the setting in the configuration file. Please contact your system administrator. 42 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Switching the device off Open the operator panel window or open the operating unit door (see section "Opening/closing the device doors"). Press the ON/OFF button (1) on the operator panel. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 43 Setting the loudspeaker volume Basic Operation Setting the loudspeaker volume You can set the volume of the system loudspeaker on the operator panel. Open the operator panel window or open the operating unit door (see section "Opening/closing the device doors"). Press the SPEAKER button (1) to change the volume. Pressing the button one time increases the volume by one level. You will hear the volume that is currently set for approx. 2 to 3 seconds. After the eighth press, you reach the original volume again. 44 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Switching the monitor on Switching the monitor on The monitor's switch-on behavior depends on the application and on the external setting.The external setting is indicated via the LCD LIGHT (LED) on the operator panel. Depending on the setting at the operator panel, the backlight of the monitor is either switched on or off during the boot phase of the system. Open the operator panel window or open the operating unit door (see section "Opening/closing the device doors"). The current setting is indicated by means of the status LED LCD LIGHT on the operator panel: LED is on: The backlight of the monitor is always running. LED is off: The switch-on status of the backlight is determined by the software.The setting can be changed by pressing the LCD LIGHT button (1). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 45 Setting the volume of the headphone jack Basic Operation Setting the volume of the headphone jack The headphone jack is located on the customer panel (see chapter "Device Overview", section "Customer panel"). The volume for the headset connection (1) can be set at four levels by pressing a button (2). 2 1 Pressing the button once increases the volume to the next level. Once the button has been pressed four times, you return to the initial volume. Opening/closing the safe door Opening/closing the safe door (with factory setting) i The safe can either be equipped with a number combination lock and a key lock or with two number combination locks (optional). The second combination lock is opened the same way as the first one. Optionally, there may also be an electronic lock. In this case please refer to the manufacturer's operating instructions included with the device. The device comes with a standard key to be used for locking and unlocking the safe door during the system installation: 46 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation i Opening/closing the safe door The supplied Standard key is used for the initial opening of the safe door. Then the key lock switch is on the original key. The repeated or permanent use of the standard key is not allowed Standard key: This key is used to open the safe door with the factory-set combination lock. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 47 Opening/closing the safe door Basic Operation Opening the safe door (with factory setting) Activate the product-specific software. Call the function for the intervention required on the CINEO C2560 / ProCash 8150. i When the safe is connected to an alarm system, opening or discarding the combination may be disabled. In this case you must first deactivate the intruder alarm system. Indexes on the number combination lock 0 2 2 = Opening index 30 70 20 40 50 60 48 1 = Changing index 10 80 90 1 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Setting the number combination on the lock i Turn the dial slowly and steadily. Never use force and do not turn the dial backwards. If you turn past a number, start all over instead of turning the dial back. Do not count the number of rotations, but rather the times the numbers appear underneath the opening index. The combination lock is preset at the factory. Turn the combination lock 4 times to the left until '50' is positioned exactly underneath the opening index. 10 80 0 20 70 90 30 40 50 60 Then turn the dial to the right as far as possible. This releases the number combination lock. 0 10 30 70 20 80 90 40 50 60 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 49 Opening/closing the safe door Basic Operation Open the cap of the key lock (if available). Insert the standard key in the lock and turn the key to the right as far as possible. Turn the locking lever or wheel to the right as far as possible and open the safe door to the side. 50 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Closing the safe door (with factory setting) Close the safe door and turn the locking/release lever to the left as far as possible. Exit the product-specific software. Turn the key to the left as far as possible (1) and remove it from the lock (2). Close the cap of the lock (if available). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 51 Opening/closing the safe door 0 Discarding the number combination To discard the number combination rotate the dial at least one full turn to the left and then at least 4 turns to the right. 10 30 70 20 80 90 Basic Operation i To discard the number combination rotate the dial at least one full turn to the left and then at least four times to the right. 40 50 60 Close the device (see section "Opening/closing the device doors"). 52 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Changing the key and number combination locks i After the device is installed, the key lock must be set to fit the three original keys and the combination lock must be set to a new and/or your own number combination. i The safe can either be equipped with a number combination lock and a key lock or with two number combination locks (optional). The second combination lock is changed the same way as the first one. Optionally, there may also be an electronic lock. In this case please refer to the manufacturer's operating instructions included with the device. 3 original keys: These keys are used to open the safe door after the system installation. Changing the key lock i – Read this section carefully before changing the lock. – Change the lock with the safe door open. To open the safe door, refer to the respective sections "Opening / closing the safe door (with factory setting)" or "Opening / closing the safe door (with customized lock)". – Never force the lock or key. i – Always keep your key(s) in a safe place. – If you lose or misplace a key, always change the lock to fit a new key immediately, even if the original key is recovered. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 53 Opening/closing the safe door Basic Operation Changing the lock Open the safe door and close the bolt work (by turning the locking/release lever to the right as far as possible). With the safe door open, turn the key counterclockwise as far as possible (closing) and remove it from the lock. i The location of the service opening on the inside of the safe door depends on the safe type used. The illustration shows possible locations (1) or (2) of the sealing plug or the flap. On the inside of the safe door either remove the sealing plug of the service opening or push the flap of the service opening aside. 1 2 Press the button behind the sealing plug or the flap and keep it pressed. Insert the old key and turn it clockwise as far as possible (opening; approx. 180°). Release the button and remove the key (without turning the key again!). Insert the new key and turn it counterclockwise as far as possible (closing; approx. 180°). Remove the new key. The lock is now set to the new key. i 54 Check at least three times if the new key works properly before closing the safe door. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Changing the number combination lock i Turn the dial slowly and steadily. Never use force and, if you turn past a number, start all over instead of turning the dial back. Restart the whole procedure. Do not count the number of rotations, but rather the times the numbers appear underneath the opening index. Indexes on the number combination lock 0 1 = Changing index 2 2 = Opening index 10 30 70 20 80 90 1 40 50 60 Use the existing combination to unlock the combination lock (see section "Opening/closing the safe door (with factory setting)" or "(with customized lock)"). Open the safe door. Change the combination lock with the safe door open. Dial the existing combination using the changing index. Keep the third, i.e. the last number aligned with the changing index. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 55 Opening/closing the safe door Basic Operation The location of the service opening on the inside of the safe door depends on the safe type used. The illustration shows possible locations (1) or (2) of the service opening for the key with which the change is made. Insert the key for changing the lock all the way into the service opening on the inside of the safe door. Turn the key 90 degrees to the left. i 1 2 Setting the new 3-number code, e.g. 60 - 33 - 43 i Keep the safe door open, until you have tested the new combination at least three times. Do not select a figure between 95 and 20 as the third number. Rotate the dial to the left until '60' is under the changing index for the fourth time. Rotate the dial to the right until '33' is under the changing index for the third time. Rotate the dial to the left until '43' is under the changing index for the second time. Rotate the key for changing the setting 90 degrees clockwise (original position) and remove it. Check the new combination with the opening index at least 3 times with the safe door open. The new code is now set. i 56 Check the new combination with the opening index at least 3 times with the safe door open. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Opening / closing the safe door (with customized lock) i The safe can either be equipped with a number combination lock and a key lock or with two number combination locks (optional). The second combination lock is opened the same way as the first one. Optionally, there may also be an electronic lock. In this case please refer to the manufacturer's operating instructions included with the device. The device comes with three original keys which are used to open and close the safe door after the device's installation: 3 original keys: These keys are used to open the safe door after the device's installation. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 57 Opening/closing the safe door Basic Operation Opening the safe door Activate the product-specific software. Call the function for the intervention required on the CINEO C2560 / ProCash 8150. i When the safe is connected to an alarm system, opening or discarding the combination may be disabled. In this case you must first deactivate the intruder alarm system. Opening a 3-number combination lock i Turn the dial slowly and steadily. Never use force and, if you turn past a number, start all over instead of turning the dial back. Restart the whole procedure. Do not count the number of rotations, but rather the times the numbers appear underneath the opening index. Rotate the dial to the left until the first number is right under the opening index for the fourth time. 80 10 20 30 40 50 60 58 0 70 90 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Rotate the dial to the right until the second number is right under the opening index for the third time. 10 80 0 20 70 90 30 40 50 60 Rotate the dial to the left until the third number is right under the opening index for the second time. 10 80 0 20 70 90 30 40 50 60 Then turn the dial to the right as far as possible. 0 10 30 70 20 80 90 40 50 60 This releases the number combination lock. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 59 Opening/closing the safe door Basic Operation Open the cap of the key lock (if available). Insert the original key in the lock and turn the key to the right as far as possible. Turn the locking lever or wheel to the right as far as possible and open the safe door to the side. 60 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the safe door Closing the safe door Close the safe door and turn the locking/release lever to the left as far as possible. Exit the product-specific software. Turn the key to the left as far as possible (1) and remove it from the lock (2). Close the cap of the lock (if available). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 61 Opening/closing the safe door 0 30 70 20 40 50 60 62 Discarding the number combination To discard the number combination rotate the dial at least one full turn to the left and then at least 4 turns to the right. 10 80 90 Basic Operation i To discard the number combination rotate the dial at least one full turn to the left and then at least four times to the right. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Opening/closing the inside door Opening/closing the inside door Open the safe door until it stops (see section "Opening/closing the safe door"). Opening Push the key in the door lock of the inside door. Turn the key 90 degrees clockwise (see arrow). Open the inside door. Closing Close the inside door. Turn the key 90° counterclockwise (see arrow) and remove it from the lock. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 63 Scanning barcodes Basic Operation Scanning barcodes Pass the document with the barcode facing upwards below the center of the barcode reader (1). Make sure the barcode is positioned as shown in the illustration. If the barcode is too far from the document edge (if necessary see chapter "Barcode Reader", section "Admissible scanning range") and the barcode cannot be read, proceed as follows: Bend the document next to the barcode (as shown in the illustration) and repeat the operation. 64 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation 'Remote status indicator' 'Remote status indicator' The system may be equipped with a remote status indicator (RSI). This indicator can be installed physically separate from the system. It serves to inform the operator of the current status of the system. In contrast to the remote status indicator - standard, the remote status indicator - audio also features an acoustic signal generator. In the case of display 1 (red), an additional continuous tone is generated. It can be deactivated via the Audio Reset key. However, the optical display is still output. Remote Status Indicator - Standard Remote Status Indicator - Audio 1 2 3 1 2 3 4 5 Item LED / function 1 Red Meaning Action SERVICE REQUIRED 2 Yellow SUPPLIES REQUIRED Go to the device and follow the instructions on the operator panel or monitor. If a permanent error has occurred, inform customer care. Go to the device and follow the instructions on the operator panel or monitor. 3 4 Green Acoustic signal generator IN SERVICE Continuous tone and SERVICE REQUIRED 01750186618 D See 1 CINEO C2560 / ProCash 8150 - Operating Manual 65 Replacing the card logo (without barcode reader) Item LED / function 5 Audio Reset key Meaning Basic Operation Action Switches the continuous tone off. Replacing the card logo (without barcode reader) Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. Be sure to take suitable precautions when working on an open device (e.g. by covering up components where necessary) so that water cannot enter the device. Logo dimensions i 66 The visible and actual logo area of the card logo are the same size. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Replacing the card logo (without barcode reader) 3, 2 85,6 R 54 Replacing the logo The retainer for the card logo (1) is attached to the back of the customer panel with two knurled screws. 1 Pull out the customer panel (see section "Pulling out/pushing in the customer panel"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 67 Replacing the card logo (with barcode reader) Basic Operation Remove the two knurled screws (1) and remove the holder (2) for the card logo. Replace the card logo (3). Replacing the card logo (with barcode reader) Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. Be sure to take suitable precautions when working on an open device (e.g. by covering up components where necessary) so that water cannot enter the device. Logo dimensions i 68 The visible and actual logo area of the card logo are the same size. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Replacing the card logo (with barcode reader) 50 1, 5 50 Replacing the logo Remove the card logo which shall be used on the barcode reader from the support card. Stick the card logo on the front side of the barcode reader (1). 1 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 69 Replacing the logo in the keyboard table Basic Operation Replacing the logo in the keyboard table Make sure that no water/fluids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. Be sure to take suitable precautions when working on an open device (e.g. by covering up components where necessary) so that no fluid can enter the device. Logo dimensions The visible and the actual logo surface are identical. 114 i 79 Replacing the logo The logo in the keyboard table (1) is removed at the rear from underneath the customer panel. Pull out the customer panel (see section "Pulling out/pushing in the customer panel"). 70 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Replacing the logo in the keyboard table Press the catch (1) in the direction of the arrow and swing the logo mount downwards (2). Remove the logo (3). Insert the new logo (4). When doing this make sure the hook is located in the designated holder (5). Swing the logo mount upwards in the direction of the arrow and make sure it engages in place when closing (6). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 71 Replacing the logo in the tunnel unit Basic Operation Replacing the logo in the tunnel unit Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the exposed components, especially under adverse weather conditions, since that could pose a danger to your life. Be sure to take suitable precautions when working on an open device (e.g. by covering up components where necessary) so that water cannot enter the device. Logo dimensions i The visible and the actual logo surface are identical. -0,5 (18.31" -0.02 ) 109 -0,5 (4.29" -0.02) 465 72 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Basic Operation Replacing the logo in the tunnel unit Replacing the logo Only replace the logo in the tunnel unit if no power is supplied to the device. Open the door of the operating unit (see section "Opening/closing the door of the operating unit"). Switch the device off (see section "Switching off the device"). Switch off the power switch on the power distributor (see chapter "Introduction", section "General power interruption"). Pull out the customer panel (see section "Pulling out/pushing in the customer panel"). Depress both hooks (1) and swing the logo mount in the direction of the arrow (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 73 Replacing the logo in the tunnel unit Basic Operation Replace the old logo with the new one (1). Reinstall it by following the same steps in reverse order. 74 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 04 Using the operator panel you can perform various functions, e.g. switch the CINEO C2560 / ProCash 8150 on and off, call the operating mode or determine the CINEO C2560 / ProCash 8150 status. The keys and LED indicators are described in the following. See the chapter "Device Overview" for the exact position of the operator panel. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 75 Keys and indicators Operator panel 04 Keys and indicators 7 1 8 2 9 3 10 4 11 5 6 1 2 3 4 5 6 7 8 9 10 11 76 D E F 12 A B C 1 2 3 13 4 5 6 14 7 8 9 15 16 0 17 18 Function key 5 Function key 6 Function key 7 Function key 8 SERVICE key Switch-over key 'a b c' Display Function key 1 Function key 2 Function key 3 Function key 4 12 Keys for entering hexadecimal numbers 13 ON / OFF key 14 VOLUME key 15 LCD LIGHT key 16 SOP key 17 Status indicators 18 Standard entry keys and Keys for entry control such as the CONFIRM key CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 04 Keys and indicators Function keys F1 to F8 The function keys have application-specific assignments. SERVICE key This key is used to switch between the different application levels during a running application. a b c' key The switch-over key for entering letters and special characters is not supported by all applications. Press this key before entering letters and special characters. The entry mode is maintained until the key is pressed again.The switch-over key for entering letters and special characters is not supported by all applications. Press this key before entering letters and special characters. The entry mode is maintained until the key is pressed again. Keys A to F These keys are used to enter hexadecimal codes. ON/OFF key If the red STANDBY LED is lit, you can switch the CINEO C2560 / ProCash 8150 off by pressing the ON/OFF key. After you have pressed the key, the green ON LED blinks to confirm this. After approx. 10 seconds the CINEO C2560 / ProCash 8150 switches on and the green ON LED stays on permanently. Pressing the ON/OFF key in the operating mode, switches the device to standby mode and the green LED blinks to confirm this. If the CINEO C2560 / ProCash 8150 is in standby mode, the red STANDBY LED is on permanently. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 77 Keys and indicators Operator panel 04 VOLUME key This key is used to adjust the volume of the system loudspeaker in 8 steps. Each time you press the key the volume is increased by one step. If the highest step is reached, pressing the key the next time returns the volume to the lowest level. The last setting is automatically saved. LCD LIGHT key This key is used to turn the LCD backlight on or off. The fact that this function is switched on is indicated by the yellow LCD LIGHT LED. If the function is activated, the backlight is on permanently. SOP key This key is used to call the service and operating mode of the application program. The SOP function can be generated via a key function or switch function, depending on the application program settings. Key function: After pressing in the key function, the yellow SOP LED lights up briefly for confirmation. Switch function: In the switch function, the LED indicates the state of the switch. When the SOP function is on, the yellow SOP LED lights up. Standard entry keys These keys are used to enter letters, digits and special characters. The keys in the right column of this keypad (e.g. CONFIRM key) are used for entry control. 78 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 04 Keys and indicators Status indicators Standby ON UPS Capacity empty LCD SOP Customer Money Paper Service Operation red LED green LED yellow LED yellow LED yellow LED yellow LED yellow LED yellow LED red LED red LED green LED Indicators for UPS operation The operating state of the uninterruptible power supply (UPS) is indicated by the following yellow LEDs: UPS Capacity empty 01750186618 D Power supply has failed and the UPS is active. The capacity of the UPS is not sufficient. CINEO C2560 / ProCash 8150 - Operating Manual 79 Keys and indicators 80 CINEO C2560 / ProCash 8150 - Operating Manual Operator panel 04 01750186618 D Operator panel 05 The Operator Panel 05 mini allows the user of the CINEO C2560 / ProCash 8150 to carry out different activities with visual support by a graphically guided display. Using the operator panel you can perform various functions, e.g. switch the CINEO C2560 / ProCash 8150 on and off or determine the status.Using the operator panel you can perform various functions, e.g. switch the CINEO C2560 / ProCash 8150 on and off or determine the status. The communication takes place via keys, LED indicators and the display with integrated touch function. The keys and LED indicators are described in the following. See the chapter "Device Overview" for the exact position of the operator panel. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 81 Keys and indicators Operator panel 05 Keys and indicators 1 2 3 4 5 6 82 1 2 3 4 5 6 7 8 ON/OFF key Status display ON Status display STAND BY SPEAKER key Status display CAPACITY EMPTY Status display UPS WORKING 7 8 9 10 11 9 10 11 LCD LIGHT key Status display LCD LIGHT SOP key Status display SOP Display with touch function CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 05 Keys and indicators ON/OFF key If the red STANDBY LED is lit, you can switch the CINEO C2560 / ProCash 8150 on by pressing the ON/OFF key. After you have pressed the key, the green ON LED blinks to confirm this. After approx. 10 seconds the CINEO C2560 / ProCash 8150 switches on and the green ON LED stays on permanently. Pressing the ON / OFF key in the operating mode switches the CINEO C2560 / ProCash 8150 to standby mode and the green LED blinks to confirm this. SPEAKER key This key is used to adjust the volume of the system loudspeaker in 8 steps. Each time you press the key the volume is increased by one step. If the highest step is reached, pressing the key the next time returns the volume to the lowest level. The last setting is automatically saved. LCD LIGHT key This key is used to switch the LCD backlight on or off in the start-up phase (bootphase). The fact that this function is switched on is indicated by the yellow LCD LIGHT LED. If the function is activated, the backlight is on permanently. SOP key This key is used to call the service and operation mode of the application program. The SOP function can be generated via a key function or switch function, depending on the application program settings. Key function: After pressing in the key function, the yellow SOP LED lights up briefly for confirmation. Switch function: In the switch function, the LED indicates the state of the switch. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 83 Keys and indicators Operator panel 05 Status indicators Standby ON UPS WORKING CAPACITY EMPTY LCD LIGHT SOP red LED green LED yellow LED yellow LED yellow LED yellow LED Indicators for UPS operation The operating state of the uninterruptible power supply (UPS) is indicated by the following yellow LEDs: UPS WORKING Power supply has failed and the UPS is active. CAPACITY EMPTY The capacity of the UPS is not sufficient. 84 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 06 The Operator Panel 06 allows the user to carry out different activities with visual support by a graphically guided display. Using the operator panel you can perform various functions, e.g. switch the CINEO C2560 / ProCash 8150 on and off or determine the status of the CINEO C2560 / ProCash 8150. The communication takes place via keys, LED indicators and the display with integrated touch function. The keys and LED indicators are described in the following. See the chapter "Device Overview" for the exact position of the operator panel. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 85 Keys and indicators Operator panel 06 Keys and indicators i The setting of the display by the menu keys on the side is usually not necessary. 1 2 3 4 5 1 2 3 4 5 86 Power on/off key Menu key Select key up Select key down Enter key CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 06 Keys and indicators 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 ON / OFF key Status display ON Status display STAND BY SPEAKER key Status display CAPACITY EMPTY Status display UPS WORKING 01750186618 D 7 8 9 10 11 LCD LIGHT key Status display LCD LIGHT SOP key Status display SOP Display with touch function CINEO C2560 / ProCash 8150 - Operating Manual 87 Keys and indicators Operator panel 06 ON/OFF key If the red STANDBY LED is lit, you can switch the CINEO C2560 / ProCash 8150 on by pressing the ON/OFF key. After you have pressed the key, the green ON LED blinks to confirm this. After approx. 10 seconds the CINEO C2560 / ProCash 8150 switches on and the green ON LED stays on permanently. Pressing the ON / OFF key in the operating mode switches the CINEO C2560 / ProCash 8150 to standby mode and the green LED blinks to confirm this. SPEAKER key This key is used to adjust the volume of the system loudspeaker in 8 steps. Each time you press the key the volume is increased by one step. If the highest step is reached, pressing the key the next time returns the volume to the lowest level. The last setting is automatically saved. LCD LIGHT key This key is used to switch the LCD backlight on or off in the start-up phase (bootphase). The fact that this function is switched on is indicated by the yellow LCD LIGHT LED. If the function is activated, the backlight is on permanently. SOP key This key is used to call the service and operation mode of the application program. The SOP function can be generated via a key function or switch function, depending on the application program settings. Key function: After pressing in the key function, the yellow SOP LED lights up briefly for confirmation. Switch function: In the switch function, the LED indicates the state of the switch. 88 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Operator panel 06 Keys and indicators Status indicators Standby ON UPS WORKING CAPACITY EMPTY LCD LIGHT SOP red LED green LED yellow LED yellow LED yellow LED yellow LED Indicators for UPS operation The operating state of the uninterruptible power supply (UPS) is indicated by the following yellow LEDs: UPS WORKING Power supply has failed and the UPS is active. CAPACITY EMPTY The capacity of the UPS is not sufficient. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 89 Keys and indicators 90 CINEO C2560 / ProCash 8150 - Operating Manual Operator panel 06 01750186618 D CMD-V4 Horizontal Cash-Out Modules and function elements 1 2 3 4 5 6 7 8 1 2 3 4 Stacker and output transport (SAT) CMD controller Reject / retract cassette Functional components and controls 01750186618 D 5 6 7 8 Cash-out cassette 1 Cash-out cassette 2 Cash-out cassette 3 Cash-out cassette 4 CINEO C2560 / ProCash 8150 - Operating Manual 91 Functional components and controls CMD-V4 Horizontal Cash-Out Functional components and controls 1 2 3 1 Release lever 2 Status indicator (two 7-segment displays, first digit at the top) 3 Function button 92 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Cash-out cassette Cash-out cassette The cash-out cassette serves to store and dispense banknotes. Each cash-out cassette can only store banknotes of the same denomination. The cash-out cassette is available in different versions. Cassette versions Cash-out cassette with locking/release lever and lead-sealed Cash-out cassette with lock and lead-sealed Cash-out cassette with locking/release lever and lead-sealed and low cash sensor (see illustration) Cash-out cassette with lock and lead-sealed and low cash sensor 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 93 Cash-out cassette CMD-V4 Horizontal Cash-Out 15 8 9 1 10 2 3 11 4 12 5 13 6 14 7 16 1 Pull-back handle 2 Banknote rails 3 Slide for low cash sensor (optional) 4 Pressure carriage 5 Blue/green tamper indicator 6 Sealing device 7 Locking / release lever or lock 8 Inset for setting the banknote height 94 9 10 11 12 13 14 15 16 Cassette lid Refill notes Latching button Free space for denomination illustration Free space for cassette illustration Cassette handle Dispensing side Side of cassette handle CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Reject / retract cassette Reject / retract cassette Banknotes from failed or trial dispensing are generally stored in an unordered manner in the reject compartment of the reject/retract cassette. Banknotes from the customer, e.g. banknotes not removed by the customer, are stored in the retract box of the reject/retract cassette. The reject/retract cassette is available in different versions. Cassette versions Reject/retract cassette with locking/release lever and lead-sealed (see illustration) Reject/retract cassette with lock and lead-sealed 1 2 3 4 5 6 7 8 9 1 Gearwheel to drive the banknote transport 2 Note input 3 Cassette lid 4 Lever for retract box 5 Retract box 01750186618 D 6 7 8 9 Reject compartment Blue/green tamper indicator Cassette handle Locking / release lever or lock CINEO C2560 / ProCash 8150 - Operating Manual 95 Avoidance of problems and damage CMD-V4 Horizontal Cash-Out Avoidance of problems and damage Safety precautions Make sure that cash-out or reject/retract cassettes are not damaged or dropped during storage and transport. In particular, make sure that the gearwheel at the front of the reject/retract cassette is not damaged during storage and transport. Protect the cassettes against moisture during transport. Do not install cassettes that have come from a cold environment until they have had enough time to acclimatize (condensation, for example, can occur). Never pull the cassette out while the system is in operation. This would immediately cause a banknote jam. Pay attention to the weight when removing and installing cassettes. A completely filled cash-out cassette weighs about 6.3 kg (13.89 lb). 96 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Removing the cassette Removing the cassette i Before cassettes can be removed, the current transaction must be terminated as defined. The procedure for removing cash-out cassettes and the reject/retract cassette is the same. Always remove the reject/retract cassette first before removing the cash-out cassette. Activate the product-specific software (see chapter "Basic Operation"). Open the safe door as far as possible (see chapter "Basic Operation"). The cassettes from the CMD-V4 can be removed as follows: Press the green releasing tab on the right side of the cassette (1). The released cassette is automatically pushed out of the dispenser by several centimeters. Raise the cassette handle (2) and pull the cassette out of the CMD-V4 by the handle (3). While pulling the cassette, support it from underneath with your free hand. i 01750186618 D When removing cassettes, do not pull them out jerkily so as not to damage them or the box guide. CINEO C2560 / ProCash 8150 - Operating Manual 97 Opening the cassette CMD-V4 Horizontal Cash-Out Opening the cassette i The procedure for opening cash-out cassettes and reject/retract cassettes is the same. Remove the cassette (see section "Removing the cassette"). Cassette without lock Remove the sealing if there is one (1). Turn the green locking/release lever in the arrow direction (2) and lift the cassette lid in the arrow direction (3). 2 1 Box with sealable lock Remove the sealing if there is one (1). Insert the cassette key into the cassette lock, turn the key to the right as far as possible (2) and lift the cassette lid in the arrow direction (3). 1 98 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Emptying the reject/retract cassette Emptying the reject/retract cassette Remove and open the cassette (see section "Opening the cassette"). Remove the banknotes from the cassette's reject compartment. To empty the retract box, push the green lever of the retract box in the arrow direction (1) as far as possible and hold it down. You can remove the banknotes from the retract box with your other hand (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 99 Setting the low cash sensor CMD-V4 Horizontal Cash-Out Setting the low cash sensor As an option, the cash-out cassettes can be equipped with a low cash sensor. With this function, a microswitch reports to the connected device that the cassette contains only a certain quantity of banknotes. To set the sensor to the desired minimum banknote quantity, proceed as follows: Remove and open the cassette (see section "Opening the cassette"). Remove any notes you may find. Set the slide (1) manually (see arrows) to the desired minimum banknote quantity. The minimum banknote quantity can be set between 50 and 550 (in steps of 50) via the green mechanical slide bar (1). Setting '0' means that the function is deactivated. The example shows the setting for 100 banknotes. i 1 100 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Setting the note width Setting the note width i The note width has to be set before the cassette is used for the first time or when a different currency or denomination is used in the cassette. Remove and open the cassette (see section "Opening the cassette"). Removing the banknotes Press the green latching button (1) while sliding the pressure carriage slightly forward at the same time to disengage the return lock. Slide the pressure carriage up to the center (2). Remove any banknotes present (3). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 101 Setting the note width CMD-V4 Horizontal Cash-Out Disengaging the banknote rails Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch (2) above the crosspiece underneath the tab. At the same time, push against the shoulder (3) with the thumb of your other hand in the direction of the cassette handle. i The left rail and the right banknote rails are removed in the same way. Should the banknote rail be difficult to disengage, proceed as follows: Pull up the horizontal tab (1) lying flat at the end of the banknote rail enough to lift the catch (2) above the crosspiece underneath the tab (see illustration in the section "Disengaging the banknote rails"). 102 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Setting the note width Insert the tip of a screwdriver in the opening of the banknote rail (1) and use it as a lever to move the rails in the arrow direction (2). Disengaging the banknote rail – note width less than 110 mm (4.33") If the banknote rail is set to a banknote width of less than 110 mm (4.33"), proceed as follows: Slide the pressure carriage approximately to the center of the cassette (see section "Removing the banknotes"). Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch (2) above the crosspiece. At the same time, push against the nose of the rail (3) with the thumb of your other hand in the direction of the cassette handle (see the illustration in the section "Removing the banknote rails"). Slide the pressure carriage all the way up the front to the dispensing side. Lift the end of the banknote rail a little and press it outwards towards the side cover of the cassette. If you hold the rail in this position you can push the pressure carriage to the side of the cassette with the cassette handle. Pull the rail on the other side upwards. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 103 Setting the note width CMD-V4 Horizontal Cash-Out Inserting the banknote rail i .In the following representations, a note width of 133 mm (5.24") is assumed, resulting in a rail setting at 135 mm (5.31") on the scale. The left rail and the right banknote rails are removed in the same way. First, position the dispensing side in the slot corresponding to the specifications, whereby the protruding end of the banknote rail (1) is slid under the edge of the pull-back handle. Then push the rail into the corresponding slot on the cassette handle side. Press down on the banknote rail (1) near the scale while at the same time pushing it in the direction of the dispensing side (2). Now push the tab (3) down until it snaps into place. 104 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Setting the note width The banknote rail is correctly inserted if the desired setting is placed in the small cutout (1) and the rail is correctly hooked in (2). 1 The tab of the rail (1) must lie flat on the crosspiece. i Make sure that both banknote rails are set to the same note width at all four positions. If you have no information concerning the size of the banknotes used, measure the banknotes in millimeters. Round up this value to the next higher value on the scale and insert the rail at that position. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 105 Setting the note width CMD-V4 Horizontal Cash-Out Examples for setting the banknote rail: Dispensing end Side of cassette handle Note width 133 mm (5.24") - banknote rail is set to 135 mm (5.31") on the scale Note width 137 mm (5.40") - banknote rail is set to 140 mm (5.51") on the scale Inserting the banknote rail – note width less than 110 mm (4.33") If the note width is less than 110 mm (4.33"), please proceed as follows: Slide the pressure carriage all the way to the end of the cassette which has the cassette handle (see section "Removing the banknotes"). Insert the banknote rail in the desired slot in front (dispensing side), and press the rail at the rear (cassette handle end) outwards to the cassette side cover. Press the banknote rail down in the center. Slide the pressure carriage to the center of the cassette and press the rail in the proper slot of the scale in the rear (cassette handle end). Press the tab down until it snaps into place. i 106 When the banknotes are inserted, there is automatically a gap between the notes and the rails. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Setting the banknote height Setting the banknote height Press the two catches (1) inwards and remove the inset (2) in the direction of the center of the cassette lid. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 107 Setting the banknote height CMD-V4 Horizontal Cash-Out Set the note height (3) as required by the corresponding specifications and push the insets back in (4) until they snap into place. i Make sure that the insets are set to the same height adjustment at all six positions. If you have no information concerning the size of the banknotes used, measure the banknotes in millimeters. Round up this value to the next higher value on the scale and place the insert in that position. Examples: Note height 72 mm (2.83") - setting the insert at the scale value 74 mm (2.91") 108 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Filling the cash-out cassette Filling the cash-out cassette Replenishment of the cash-out cassettes includes the following steps: Preparing the cash-out cassette Preparing the banknote bundles Inserting the banknote bundles i In general, all banknotes corresponding to the requirements of the national bank are suitable for use in the cash-out cassette. To ensure error-free dispensing, fill the cash-out cassette only with intact and carefully prepared banknote bundles which only contain notes of the same value. Preparing the cash-out cassette Use the loading aid shown in the picture below to replenish the cash-out cassette. The loading aid facilitates the filling procedure and prevents that the inserted banknotes / banknote bundles fall over. (Loading aid order number: 7595300720) 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 109 Filling the cash-out cassette CMD-V4 Horizontal Cash-Out Remove the cash-out cassette from the CMD-V4 (see section "Removing the cassette"). Place the cash-out cassette (1) on the loading aid as shown in the picture, and open the cassette lid (see the section "Opening the cassette"). Press the green latching button (1) and push the pressure carriage slightly forward to disengage the return lock. Then pull the pressure carriage back up to the to cassette edge back towards the side with the cassette handle (2). Set the low cash sensor (if installed) to the desired minimum banknote quantity (see section "Setting the low cash sensor"). Now fill the cash-out cassette following the instructions provided in the following sections. 110 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Filling the cash-out cassette Preparing the banknote bundles Check the banknotes for damage before you put them into the cash-out cassettes. Sort out the damaged banknotes and/or remove clips, needles or other foreign objects. i The following banknotes should be rejected: torn, glued, folded, creased, stapled or clipped banknotes. If you use new banknotes/banknote bundles, you must separate the banknotes at the cut edges. Carefully fan the banknote bundles and bend them several times in various directions. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 111 Filling the cash-out cassette CMD-V4 Horizontal Cash-Out Inserting banknote bundles i Also follow the instructions for filling the cash-out cassette on the inside of the cassette lid. General refill notes Remove any existing bands made of paper, plastic or rubber before inserting the banknote bundle. You should always insert the banknote bundles into the cash-out cassette so that the silver strips or other raised embossing of the individual bundles are alternately pointing to the left and to the right. 112 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Filling the cash-out cassette New and used banknote bundles If you use new and used banknote bundles in one cassette, always insert the bundles with the used banknotes into the cassette first. Then insert the bundles with the new banknotes after you separated them at the cut edges (see the section "Preparing the banknote bundles"). Deformed banknote bundles Insert banknote bundles which were deformed by packaging (bands with paper, plastic or elastic bands) as follows: Split the banknote bundle and turn the first half of the bundle so that the bent side is pointing towards the pressure carriage. Insert the two bundle halves into the cassette as shown in the illustration. Please do not use any extremely deformed banknotes. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 113 Filling the cash-out cassette CMD-V4 Horizontal Cash-Out Always insert banknote bundles which are bent horizontally by their packaging into the cash-out cassette in such a way that the side of the bundle bulging out is pointing towards the pressure carriage. Remove the banknote bundles from the packaging, fan the banknotes and put them into the cassette as shown in the picture. 1 The banknotes are now positioned in the cash-out cassette as shown in the illustration (1). Stroke across the banknotes towards the pressure carriage as shown in the illustration (2). 2 Press the green latching button on the pressure carriage, and push the carriage against the banknotes far enough to prevent them from falling over. The inserted banknotes do not need to be pressed together. Close the cash-out cassette and re-insert it (see section "Inserting the cassette"). 114 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Filling the cash-out cassette Special comments for deformed banknotes Possible deformation of banknotes Type A: Bulge near the hologram Type B: S-shaped bulge Type C: Wavy-shaped bulge Type A: Turn the bundle so that the deformed corner of the banknote is pointing towards the dispensing side and not towards the pressure carriage. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 115 Filling the cash-out cassette CMD-V4 Horizontal Cash-Out Type B: Bundles whose S shape is pronounced and exceeds 5 mm (0.2") should not be deployed. If no other banknote bundles are available, the entire bundle needs to be formed to a U shape as to be fit for use. Insert these bundles so that the deformed corners are pointing towards the cassette end from which the banknotes are dispensed and not towards the pressure carriage. Type C: If the bundle has a wavy shape as a result of being tied, turn it so that the deformed corners are pointing towards the end from which the banknotes are dispensed and not towards the pressure carriage. The following illustration shows the sequence in which the deformed banknotes have to be inserted. Note that the deformed corners of the banknotes must always point to the side from which the notes are dispensed. The bulging side always has to point to the pressure carriage/cassette handle side. 116 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out 01750186618 D Filling the cash-out cassette CINEO C2560 / ProCash 8150 - Operating Manual 117 Inserting the cassette CMD-V4 Horizontal Cash-Out Inserting the cassette i The procedure for inserting cash-out cassettes and reject/retract cassettes is the same. Closing the cassette If the cassette does not have a lock, you must close the cassette lid (1) and turn the green locking and release lever (2) to the left. The cassette lid then engages in the latching mechanism, and the lever (2) automatically returns to its original position. If the cassette has a lock, close the cassette lid (1) and turn the key (2) to the left as far as possible. Pull the key from the cassette lock. 2 Seal the cassette if necessary. 118 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Inserting the cassette Inserting the cassette i Normally the tamper indicator (1) is always green. If the indicator is blue, the cassette has been tampered with or has been forced open. To switch the tamper indicator to green, proceed as follows: Unlock the cassette using the key and/or turn the locking/release lever to the left. Open the lid (see section "Opening the cassette"). Close the cassette lid and turn the locking/release lever to the left or lock the cassette with the key (see section "Closing the cassette"). Push the cassette back into the CMD V4 in one uninterrupted motion until it audibly latches into place. Wait for the single beep confirming the correct pressure build-up in the cassette. 1 i When installing cassettes, do not push them in jerkily so as not to damage them or the guide. If a triple signal tone sounds instead of a single tone, remove the cassette and check the contents of the cash-out cassette (see the instructions in the section "Filling the cash-out cassette"). Then try to insert the cassette again. The acoustic warning (triple signal tone) is accompanied by a message on the status display of the controller (ZAC). Example: - Cash-out cassette 1 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 119 Cassette initialization CMD-V4 Horizontal Cash-Out Cassette initialization The initialization of the cassettes is necessary in case of new types of banknotes or cassettes. With the initialization the system will be informed about the cassette number, the currency and the denomination of the banknotes. If necessary, you can enter more parameters. Please observe the product-specific and bank requirements concerning a standard or individual change of cassettes. Please obtain this information from the bank's administration. Determining the reference value The reference value determination can be performed for a maximum of 40 different unknown banknotes. It is controlled by the product-specific software. The reference value determination is required for: Initial start-up Use of new banknote types. Activate the product-specific software (see chapter "Basic Operation"). From the specified cassette the currency characteristics, the value of the banknotes and the release date will be read out. These values are transmitted to the cassette when it is initialized. There will be as many banknotes dispensed as necessary for reference value determination. The process of determining the reference value will be terminated at the latest if the reference value cannot be determined within the maximum possible number of banknotes. After the reference value has been determined, the dispensed number of banknotes is reported back to the system. The dispensed banknotes are located in the stacking position in the clamp. Open the safe door as far as possible (see chapter "Basic Operation"). Holding the green release lever, pull out the CMD V4 as far as possible from the safe (see chapter "Basic Operation"). i 120 If the release lever jams and you cannot pull out the CMD-V4, you should always contact Service. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Determining the reference value Remove the dispensed banknotes from the clamp stacking position and count them. The quantity of dispensed banknotes must be the same as the one indicated by the system. If this is not the case, you will have to repeat the whole procedure for reference value determination. Place the counted banknotes back in the clamp stacking position. Slide the CMD-V4 as far as possible into the safe. Wait until the CMD-V4 is ready. After the CMD-V4 has powered up, the cash in the stacking position is transported to the reject/retract cassette. Select the next cash-out cassettes for the reference value determination using the product-specific software or quit the function. Close the safe door (see chapter "Basic operation"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 121 Troubleshooting CMD-V4 Horizontal Cash-Out Troubleshooting The current status or any problems that have occurred on the cash media dispenser are shown on the status display (7-segment display). D DPS10 / DPS11 DCM7 PS28 PS27 Overview of sensors and electromechanical components SM2,3 D D SM1 HS4 DCM1 DPS14 DPS15 SW2 DPS7 PS2 PS1 MA2/2 MA2/1 DDU PRC1 CL1 PSE1 MAC1 PSD1 PRC2 CL2 PSE2 MAC2 PSD2 122 DPS5,6 SW3 MA6 HS2 DPS2 DPS8,9 HS3 DPS4 HS1 SM9 PS18 DCM2,3 SW1 EEP1 SMC1 EEP2 SMC2 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Troubleshooting Meaning of abbreviations and symbols Electrical elements Stacker and output transport Component D DPS 2 DPS 4 DPS 5 DPS 6 DPS 7 DPS 8 DPS 9 DPS 10 DPS 11 DPS 14 DPS 15 HS 1 HS 2 HS 3 HS 4 PS 1 PS 2 PS 18 PS 27 PS 28 DCM 1 DCM 2 Name Location Permanent magnets (3 units) – without sensors Stacker wheel position query Sensor: position of retract compartment Sensor: home position Sensor: home position Home position of sliding surface Sensor: Position Sensor: Position Hybrid photosensor Hybrid photosensor Home position of switch Switch position: single reject Home position (Hall-Sensor) Initial RR position (behind the routing disk) (Hall-Sensor) Reversal in FL direction (if required.) (Hall-Sensor) Stop over position and final position of clamp(Hall sensor) Stacker wheel input Tray empty' check Tray monitoring/ input monitoring 'clamp empty' Removal photosensor Bundle rear edge control Main drive motor Traction motor + planetary gears Clamp 01750186618 D Stacker wheel input RR box Routing disk drive, left Routing disk drive, right Single reject Routing disk drive, left Routing disk drive, right Shutter Shutter Single reject Single reject Clamp positioning Clamp positioning Clamp positioning Clamp positioning Stacker wheel input Single reject Swivel drive for clamp flap/RR box Clamp positioning Clamp positioning Stacker wheel input Clamp CINEO C2560 / ProCash 8150 - Operating Manual 123 Troubleshooting Component DCM 3 DCM 7 MA 2/1 MA 2/2 MA 6 SW 1 SW 2 SW 3 SM 1 SM 2 SM 3 SM 7 SM 9 T1 CMD-V4 Horizontal Cash-Out Name Location Belt drive + planetary gears DC motor (Outdoor) Switch control magnet Switch control magnet Magnet for retract comportment RR box inserted Safety switch Locking handle Pressure on sliding surface for emptying Routing disk motor Routing disk motor Stepper motor (Indoor) Stacker wheel stepper motor Timing disk Clamp Shutter Single reject Single reject Reject box Reject box Slide rack Release lever Single reject Routing disk drive, left Routing disk drive, right Shutter Stacker wheel input Stacker wheel input Dispenser module I Component MACx CLx PSDx PSEx DDU SMCx PRCx EEPx 124 Name Location Retaining magnet Extractor gear Dispensing sensor Empty sensor Length measurement, measuring station Stepper motor for pressure Pressure sensor EEPROM Dispenser module; cassette x Dispenser module; cassette x Dispenser module; cassette x Dispenser module; cassette x Top dispenser module x=1–6 x=1–6 x=1–6 x=1–6 in cassette x x=1–6 Dispensing unit; cassette x at cassette x x=1–6 x=1–6 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Status messages (CMD controller) Status messages (CMD controller) The CMD's controller status messages are listed in the following table. The status messages, their meanings and the remedies you must employ are explained so that you can eliminate CMD-V4 problems. If, unexpectedly, the malfunction cannot be eliminated, get in touch with Service. The two-digit codes indicate the following error messages: Code Meaning Off No power supply Start-up (after RESET or electronics self-test) Remedy Switch the device on. Wait until start-up is complete. Burn; program controller Please contact the service department. Compare; check controller Please contact the service department. Controller OK - No error - Software faulty Switch the device off and on. Communication problem with ChipCard controller Perform a reset using the function key. If the error message '05' does not disappear, contact Service. Perform a reset using the function key. If the error message '06' does not disappear, contact Service. Communication problem with ChipCard/or wrong ChipCard inserted (ChipCard number not '226-0PR') Stacker EEPROM missing/ defective 01750186618 D Please contact the service department. CINEO C2560 / ProCash 8150 - Operating Manual 125 Status messages (CMD controller) Code Meaning Locking handle open, CMD is not in dispensing position Controller defective No software (download) Safety switch open Device lock waiting CMD-V4 minimum configuration is missing CMD-V4 Horizontal Cash-Out Remedy Push the CMD-V4 as far as possible into the CINEO C2560 / ProCash 8150 using the green locking handle (CMD-V4 must audibly lock into position). If error message '09' does not disappear, contact Service. Please contact the service department. Perform a reset using the function key. If the error message '11' does not disappear, contact Service. Insert the CMD-V4. Remove the banknote bundle from the CMD-V4. Reset the device lock using the product-specific software (see chapter "Basic Operation"). Insert cassettes and log them in (one reject/retract cassette and one cashout cassette required). Please contact the service department. Cassette board with invalid coding, not inserted, or defective. Output transport coding invalid Please contact the service department. 126 Belt drive of clamp defective Please contact the service department. Banknotes jammed during dispensing Check the banknote paths in the stacker, in the area of the stacker wheels and in the dispenser modules (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. If error message '18' does not disappear, contact Service. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Code Meaning Clamp transport defective/ blocked Single reject switch (MA2/1, MA2/2, SM1) faulty/blocked Faulty measurement point (DDU) Status messages (CMD controller) Remedy Check the banknote paths in the output transport (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. If error message '19' does not disappear, contact Service. Check the banknote paths in the output transport (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. Please contact the service department. Photosensor amplifier faulty or Clear the banknote paths (see section "Checking the banknote photosensor initialization paths"). unsuccessful. Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. If error message '22' does not disappear, perform a reset using the function key. If you do this three times without success, contact Service. Routing disk (SM2/SM3) If you cannot pull out the CMD-V4, defective/blocked perform a reset using the function key. If error message '23' does not disappear, contact Service. If you can pull out the CMD-V4, check the banknote paths in the stacker and output transport (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. Otherwise please contact Service. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 127 Status messages (CMD controller) Code Meaning Reject/retract drive (MA6) defective/blocked (lifting magnet) Dispensing drive (DCM 1) defective/blocked Stacker wheel drive (SM 9) defective/blocked Shutter error Output photosensor covered (manipulation) 128 CMD-V4 Horizontal Cash-Out Remedy Empty the reject box of the reject/retract cassette (see section "Emptying the reject/retract cassette"). Check the banknote paths in the stacker (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. Otherwise, please contact Service. Clear the banknote paths (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. Otherwise, please contact Service. Check the banknote paths in the stacker and output transport (see section "Checking the banknote paths"). Move the CMD-V4 in the safe to the cash-out position and wait for the system to boot. Otherwise, please contact Service. Check the shutter flap. Perform a reset using the function key. Check the banknote paths in the output transport (see section "Checking the banknote paths"). Pull the CMD-V4 out of the safe and move this back again afterwards to cash-out position and wait for the system to boot. If error message '29' does not disappear, contact Service. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Code Meaning Too many problems during dispensing from cassette x (x = 1 – 6) X 01750186618 D Status messages (CMD controller) Remedy Bundle rejects can be caused by extremely skewed banknotes or banknotes that are extracted in an uncontrolled way or by problems with the photosensors. This error can be ignored the first time it occurs (warning). If the error keeps occurring, please proceed as follows: – Remove the cassette from dispenser module 'x' and check contents of banknotes: Is the correct banknote type in the cassette? Are the front banknotes deformed on one side? Is the pressure against the front banknotes even on the right and on the left side? – With the cassette removed, check the dispensing area in the dispenser module for stuck banknote scraps (see section "Checking the banknote paths"). – Check the transport path from cassette 'x' to the clamp for jammed banknotes/scraps (see section "Checking the banknote paths"). – Check the connectors at the CMD controller. – Determine the reference value (see section "Determining the reference value"). CINEO C2560 / ProCash 8150 - Operating Manual 129 Status messages (CMD controller) Code Meaning Banknotes cannot be dispensed or incorrect X pressure on notes in new cassette (x = 1 - 6) X Too many bad banknotes (x = 1 - 6) X 130 Remedy Check the replenishment of cash-out cassette 'x' for position and quality of banknotes (see sections "Preparing banknote bundles" and "Inserting the banknote bundles"). Check the dispensing area for stuck banknotes (see section "Checking the banknote paths"). Reinsert the cassette and check the function with a test dispense (see section "Function test"). Check the contents of cassette 'x'. Cassette defective (x = 1 - 6) Replace the defective cassette with a new initialized cassette. Banknote measurement point (DDU) not ready Check whether there is a banknote jam in the upper dispensing unit. Are the cables connected? If the error message does not disappear, contact Service. Please contact the service department. X X CMD-V4 Horizontal Cash-Out Dispensing sensor PSDx dirty or pressure sensor faulty (x = 1 - 6) Cassette empty sensor PSEx dirty (x = 1 - 6) Please contact the service department. Photosensor PS 1 dirty Please contact the service department. Photosensor PS 18 dirty Please contact the service department. Photosensor PS 2 dirty Please contact the service department. Photosensor PS 27 dirty Please contact the service department. Photosensor PS 28 dirty Please contact the service department. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out i Checking the banknote paths If any other status messages are output by the CMD controller, please contact Service. Checking the banknote paths Before checking the banknote paths, you should perform the following steps: Activate the product-specific software (see chapter "Basic Operation"). Open the safe door (see chapter "Basic operation"). Holding the green release lever, pull out the CMD-V4 as far as possible (see chapter "Basic Operation"). i If the release lever jams, you must check the current position of the clamp. If possible, push the clamp carefully back to its home position. Perform a reset using the function button. Now check whether you can remove the CMD-V4. If you cannot pull out the CMD-V4, you should always contact customer service. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 131 Checking the banknote paths CMD-V4 Horizontal Cash-Out Checking the vertical transport Raise the release handle (1) or (2) of the dispensing unit and move the cover forward. 1 2 Check the upper and/or lower area of the vertical transport and if necessary remove any notes (1). Now move the cover back until it snaps into place. i 132 Make sure that the cover lies flush with the surface and that the two sides of the locking handle are locked in position. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Checking the banknote paths Checking the dispensing areas i In the dispenser modules the vertical transport (at the rear) and the dispensing area (inside the device) must be checked. The dispensing areas can only be checked when the cassettes have been removed from the dispenser modules (see section "Removing the cassette"). Check the dispensing area of each dispensing module for banknotes and if necessary remove the notes (see arrow). Re-insert all cassettes which were removed (see section "Inserting the cassette"). Log on the cassettes using the product-specific software (see chapter "Basic Operation"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 133 Checking the banknote paths CMD-V4 Horizontal Cash-Out Checking the stacker and output transport i Do not try to open the clamp by force; you could damage it. Stacker wheel area Check the area round the stacker wheel and remove any notes if necessary. Single reject area i The function of the single reject depends on the individual configuration. Press the green release levers (1) outwards and pull the flap (2) forwards. 134 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Checking the banknote paths Check the area and if necessary remove the banknotes (3). Gear tracks of the stacker and output transport 1 If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1). Check the photosensors in the shutter area. After checking the banknote paths, proceed as follows: After checking the banknote paths push the CMD-V4 by the green release lever back into the safe as far as possible (see chapter "Basic Operation"). Close the safe door (see chapter "Basic operation"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 135 Function test CMD-V4 Horizontal Cash-Out Function test Press the function pushbutton on the CMD controller to start tests and to reset the CMD-V4. To start a test function, the CMD-V4 must be in normal operating mode. 00' or '14' is then shown on the status display. When you press and hold the function key, '00', '1', '2', '3', '4' and '5' are shown on the status display. What these numbers mean is described in the following table. To start a particular sequence, release the key when the status display shows the relevant value. i LED 136 The functions described in the following sections can be performed only when the safety switch is closed (i.e. the CMD-V4 is in cash-out position). Functions '2' and '3' may be started only from normal operation (display '00' or '14') or when all transport paths are guaranteed to be clear. Function Normal operation Description of the function - RESET The CMD-V4 is powered up while '—' is displayed on the status indicator (for approx. 10 seconds). If an error is detected which prevents or endangers the operability of the CMD-V4 (soiled photosensors), the relevant error or a warning is displayed on the status display. This test function is identical to the powerup test when the CMD-V4 is pushed into the dispensing position (closing the safety switch). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out LED Function Overall test + RESET Test dispensing + RESET 01750186618 D Function test Description of the function In this test all mechanical CMD-V4 components are operated one after the other. If an error is detected, it is displayed on the status display. The lifting magnets for the single reject switch and retaining shafts and the electromagnetic clutch can only be subjected to a visual function check in this case. If no errors are detected during the test, a RESET is then carried out. With this test the banknote paths and the dispensing function of all inserted and filled cassettes are checked: First a banknote is extracted from the top cassette and transported via the single reject switch to the reject compartment. Then one banknote is extracted from each cassette, transported by the clamp to the waiting position (the shutter remains closed) and then to the reject compartment. If an error occurs, it is displayed on the status display. If no errors are detected during the function, a RESET is then carried out. CINEO C2560 / ProCash 8150 - Operating Manual 137 Function test LED Function Display firmware version CMD-V4 Horizontal Cash-Out Description of the function The version number is displayed in alternating mode. Example: In the case of the module label $MOD$ 061203 1137 CMD_V4_0.BIN version number 1137 is displayed as follows: 11 for 1 second (basic release / upgrade release) 37 for 1 second upgrade (expansion)/update (troubleshooting) dark for 1 second Statistics counter reset 138 After nine attempts, the device returns to normal mode. The resettable counters are reset to 0 and the current date of the real time clock is saved. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V4 Horizontal Cash-Out Technical data Technical data Cash-out cassette Banknote length: Banknote height: Banknote thickness: Stack length: Storage capacity*: Dimensions (L x W x H): Weight: of an empty cassette: of a full cassette*/**: 85 - 182 mm (3.35" to 7.17") 54 - 92 mm (2.13" to 3.62") 0.08 - 0.12 mm (0.0031" to 0.0047") 310 mm (12.2") approx. 2500 banknotes 441x264x125 mm (17.36" x 10.39" x 4.92") 3.5 kg (7.72 lb) 6,3 kg (13.89 lb) Reject / retract cassette Banknote length: Banknote height: Banknote thickness: Storage capacity* Reject compartment: Retract box: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: * ** 85 - 182 mm (3.35" to 7.17") 54 - 92 mm (2.13" to 3.62") 0.08 - 0.12 mm (0.0031" to 0.0047") 400 banknotes 100 banknotes 260 x 253 x 118 mm (10.24" x 9.96" x 4.65") 1.5 kg (3.3 lb) 2.2 kg (4.85 lb) The storage capacity and weight of a completely filled cassette depends on the type, quality, nature and state of the banknotes. The weight of a completely filled cassette was ascertained using banknotes with a denomination of 50 euros. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 139 Technical data 140 CMD-V4 Horizontal Cash-Out CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out View of Rearload unit with horizontal output 1 6 2 7 8 3 9 4 10 5 11 12 1 2 3 4 5 6 Output transport horizontal RL CMD controller Double dispensing unit with DDU Quadruple rack Double dispensing unit Stacker 01750186618 D 7 8 9 10 11 12 Reject / retract cassette Release lever Cash-out cassette 1 Cash-out cassette 2 Cash-out cassette 3 Cash-out cassette 4 CINEO C2560 / ProCash 8150 - Operating Manual 141 Important safety precautions CMD-V5 Horizontal Cash-Out Important safety precautions To operate the CINEO cassette the safety criteria about the accommodation and disposal course (cash cycle) should be known. The cash cycle is customer-specific and is defined by the application program – Cash Supply Manager (CSM). The CINEO high end cassette should only be operated by authorized people. For the correct operation of the CINEO high end cassette, regard mode of the banknote toning technique shown on the LCD display. If the CINEO high end cassette is not operated correctly, the banknote toning technique is triggered. If ink should leak during staining out of the CINEO high end cassette, avoid skin contact and inhaling the vapors. If contact with your eyes or mouth occurs, immediately flush eyes and rinse mouth with plenty of water. Seek medical advice if problems sustain and follow the instructions in the annexed safety data sheet! Wash skin or clothing with soap and plenty of water immediately in the event of contact with ink from the CINEO high end cassette. If the ink staining device is triggered, ensure the room is well ventilated. Avoid all skin contact with marked bank notes and with any components that have come into contact with the ink from the CINEO cassettes. Dispose of the ink out of the CINEO high end cassette in compliance with national regulations and the manufacturer's specifications. Also follow the instructions in the annexed safety data sheet! 142 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes CINEO cassettes Overview CINEO cassettes can be used across systems within the CINEO product family. Different functions of the CINEO cassettes come into effect within the various systems, which are specified in the following section. CINEO cassettes are used for storing deposited banknotes and for storing banknotes for withdrawal. The CMD-V5 only uses the withdrawal function of the CINEO cassettes. Different cassettes are available in various versions: Standard cassette Compact cassette Both cassette versions are available in a Basic, Midrange or High End configuration. The CINEO Basic cassette includes the following functions: Recycling function Withdrawal function Deposit function With / without lock Lead-sealable Optional fill level measurement The CINEO Midrange cassette includes the following functions: All functions of the CINEO cassette Basic Shutter and cover monitoring Tamper indicator Optional Cash Management The CINEO High End cassette includes the following functions: All functions of the CINEO Midrange cassette Banknote toning technique Starting with the Midrange cassette, two insertions without pin are permitted; a pin must be present from the 3rd insertion. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 143 CINEO cassettes CMD-V5 Horizontal Cash-Out If a cassette is inserted into the same system three times without the respective pin and then inserted a fourth time with the respective pin, it is designated "tampered with". Midrange cassettes should not be inserted into unpowered systems, as the shutter monitoring function evaluates this process as tampering. In addition, a reject/retract cassette is also used. This can only be used in the Cash Media Dispenser. CINEO cassettes concept Lockable Lead-sealable Fill level meter (optional) 144 Shutter monitoring Cover monitoring + PC Cash Management Ink integration + CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Manipulation monitoring deactivated Cash Management Shutter monitoring with time stamp *) Cover monitoring with time stamp with active Cash Management Shutter monitoring with time stamp *) Cover monitoring with time stamp Manipulation on the shutter are always rated as manipulation, lid openings are just documented with time stamps, the manipulation feature is the lead seal or the seal! A manipulation is displayed by a flashing LED. Manipulations on the shutter are rated analogically as the deactivated Cash Management, Lid openings are rated as manipulations, because a lid opening is only permitted in an authorized environment (D1000 with CSM). A manipulation is displayed by a flashing LED. *) not for the reject/retract CAT3 (the CAT3 is not always a configuration option). Status messages of the LED Status manipulated Status iO in the device 01750186618 D Periode 2000 ms Pulse 20 ms permanently on CINEO C2560 / ProCash 8150 - Operating Manual Duration 1d 145 CINEO cassettes CMD-V5 Horizontal Cash-Out Standard cassette Basic/Midrange 1 2 3 4 5 6 1 2 3 4 5 6 146 Cover LED display - Status display (Midrange only) Space for the rating / cassette label Handle Release lever with lead seal possibility Lock (optional) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Standard cassette Basic/Midrange opened 2 1 3 1 2 3 4 5 6 7 4 5 6 7 Holding-down clamp on the dispensing side Height limiter in the cassette lid Height limiter in the pressure carriage Release of the height limiter in the pressure carriage Release button for the setting of the pressure carriage Pressure carriage Banknote rails 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 147 CINEO cassettes CMD-V5 Horizontal Cash-Out Compact cassette Basic/Midrange 1 2 3 4 5 6 1 2 3 4 5 6 148 Cover LED display - Status display (Midrange only) Space for the rating / cassette label Handle Release lever with lead seal possibility Lock (optional) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Compact cassette Basic/Midrange opened 2 1 3 1 2 3 4 5 6 7 4 5 6 7 Holding-down clamp on the dispensing side Height limiter in the cassette lid Height limiter in the pressure carriage Release of the height limiter in the pressure carriage Release button for the setting of the pressure carriage Pressure carriage Banknote rails 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 149 CINEO cassettes CMD-V5 Horizontal Cash-Out Standard cassette High End 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 150 Cover LCD display – Mode of the banknote toning technique LED display – Power supply Interface to the transport containment (infrared interface) Space for the rating / cassette label Handle Release lever Lock CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Standard cassette High End opened 2 1 3 1 2 3 4 5 6 7 8 4 5 6 7 8 Holding-down clamp on the dispensing side Height limiter in the cassette lid Height limiter in the pressure carriage Release of the height limiter in the pressure carriage Release button for the setting of the pressure carriage Pressure carriage Banknote rails Ink cartridge 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 151 CINEO cassettes CMD-V5 Horizontal Cash-Out Compact cassette High End 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 152 Cover LCD display – Mode of the banknote toning technique LED display – Power supply Interface to the transport containment (infrared interface) Space for the rating / cassette label Handle Release lever Lock CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Compact cassette High End opened 2 1 3 1 2 3 4 5 6 7 8 4 5 6 7 8 Holding-down clamp on the dispensing side Height limiter in the cassette lid Height limiter in the pressure carriage Release of the height limiter in the pressure carriage Release button for the setting of the pressure carriage Pressure carriage Banknote rails Ink cartridge 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 153 CINEO cassettes CMD-V5 Horizontal Cash-Out Reject / retract cassette Banknotes from failed or trial dispensing are generally stored in an unordered manner in the reject box of the reject/retract cassette. Banknotes from the customer, e.g. banknotes not removed by the customer, are stored in the reject box of the reject/retract cassette. The reject/retract cassette is available in different versions. Cassette versions Reject/retract cassette with locking/release lever and lead-sealed (see illustration) Reject/retract cassette with lock and lead-sealed 1 2 3 4 5 6 7 8 9 1 Gearwheel to drive the banknote transport 2 Note input 3 Cassette lid 4 Lever for retract box 5 Retract box 154 6 7 8 9 Reject box Blue/green tamper indicator Cassette handle Locking/release lever or Lock CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Banknote toning technique The banknote toning technique is only installed in the CINEO High End banknote storages. The current mode of the banknote toning technique of the CINEO High End banknote storage is symbolically shown on the LCD display. LCD display (1) on the - standard high end cassette - compact high end cassette The mode of the banknote toning technique signals the current security level in the CINEO High End banknote storage. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 155 CINEO cassettes CMD-V5 Horizontal Cash-Out Banknote toning technique processes The processes define the various ways in which the CINEO High End cassette and the CINEO High End reel storage (CINEO High End banknote storage) can be transported from one location to another. The transport of the CINEO High End banknote storage can, for example, be carried out by an armored transport company without or in a special transport case. The process and/or the parameters for the set process are stored in the memory of the CINEO High End banknote storage: The possible processes for the CINEO High End cassette can be selected or defined, respectively, with the help of the application program - Cash Supply Manager (CSM). i The process for the CINEO High End reel storage is fixed and cannot be altered. The following processes are possible: Processes for the CINEO High End cassette In Branch (at the branch outlet) CIT (armored transport company) CIT with Case (armored transport company with case) Processes for CINEO High End reel storage Standard Drum (Standard) 156 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Description of processes In Branch (at the branch outlet) The ink protection is activated only in the safe of the device. This process is used in order to fill or empty the CINEO High End cassette directly at the outlet and no transport protection is needed. CIT (armored transport company) The CINEO High End cassette is transported by an armored transport company to and from a cash center. CIT with case (armored transport company with case) The CINEO High End cassette is transported by an armored transport company in a special transport case to and from a cash center. Standard drum (Standard) The CINEO High End reel storage is transported by an employee inside a store or inside an outlet. A transport timer can be set in order to limit the time for transport from one point to another. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 157 CINEO cassettes CMD-V5 Horizontal Cash-Out Limiting value The banknote toning technique is activated or deactivated, respectively, when the set limiting value of a CINEO High End banknote storage is exceeded or fallen short of. If the amount (the value of the money) in the CINEO High End banknote storage is below the previously defined limiting value, the banknote toning technique will be deactivated. If the amount exceeds this limiting value once again at a later time, the banknote toning technique will be reactivated. i The limiting value for the CINEO High End banknote storage can be defined with the help of the application program - Cash Supply Manager (CSM). The limiting value can be configured for different currencies. The limiting value 0 means that the banknote toning technique will always remain active, even when the CINEO High End banknote storage is empty. Defining a limiting value can help to prevent an inadvertent triggering of the banknote toning technique. 158 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Timer The following timers can be defined: Transport timer This timer defines the maximum time permitted for the transport of the CINEO High End banknote storage from one location to another, e.g. from the CINEO D1000 to the automated teller machine, before the banknote toning technique is triggered. i You can set the transport timer with the application program - Cash Supply Manager (CSM). A timer time of 0 means that the timer is set to indefinite, and thus will never run out. Open safe timer The timer is activated when the safe door of the cash device is opened. It defines the time that a user has to close the safe door once again in order to set or remove the CINEO High End banknote storage before the banknote toning technique is triggered. i You can set the Open Safe timer with the application program - Cash Supply Manager (CSM). The Open Safe Timer is deactivated as standard. Alarm timer An acoustic signal is audible shortly before the banknote toning technique is triggered. The timer defines the time during which this signal is audible before the banknote toning technique is triggered. i You can set the alarm timer with the application program - Cash Supply Manager (CSM). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 159 CINEO cassettes CMD-V5 Horizontal Cash-Out Case timer The case timer is adjustable only during the "CIT with Case" process. The time for the transport of the CINEO High End cassette after removal from a transport safety container (case) is set at this timer. It shows how much time remains for returning the CINEO High End cassette to a safe environment (e.g. to slide it into a safe or into the CINEO D1000 Docking Station) after removal from the transport safety container before the banknote toning technique is triggered. It describes the maximum time that the cassette can remain in an unsafe area. The standard setting of the timer is 90 seconds. i You can set the case timer with the application program - Cash Supply Manager (CSM). In some countries it is mandatory that statutory regulations be observed with respect to the setting of the case timer and with respect to the limits within which this can be altered. 160 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Modes of the banknote toning technique - High End CINEO cassette The following modes are possible on the standard High End cassette and on the compact High End cassette: OFF mode (cassette configuration = In Branch) OFF mode (cassette configuration = CIT, CIT with Case) Transport mode Open shutter mode Open safe mode Safe mode Trustee mode Inking mode Service note 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 161 CINEO cassettes CMD-V5 Horizontal Cash-Out OFF mode (cassette configuration = In Branch *) Symbol for the OFF mode for cassette configuration = In Branch. OFF mode in factory defaults. The High End CINEO cassette is configured at the factory in such a way that the banknote toning technique is only active inside of the CINEO C2560 / ProCash 8150. * i The cassette switches to the safe mode after you have inserted the cassette in the CINEO C2560 / ProCash 8150 or after you have closed the safe door. For additional protection of the High End CINEO cassette outside of the CINEO C2560 / ProCash 8150, e.g. during transport, the cassette will need to be reconfigured. You can change the configuration with the application program – Cash Supply Manager (CSM). Please refer to your responsible WNI branch office or to your responsible cash-in-transit courier for further information about the configuration adjustment of the High End CINEO cassette. 162 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes OFF mode / In Branch – Display when sliding in the High End CINEO cassette The transport arrow and the three bars on the left blink alternately in the LCD display when the High End CINEO cassette is slid into the CINEO C2560 / ProCash 8150. This symbolizes that the cassette shutter is opened in the current cassette position. OFF mode / In Branch – Display with the High End CINEO cassette slid in up to the stop When the High End CINEO cassette is slid in up to the stop in the CINEO C2560 / ProCash 8150, the LCD display will show the symbol of the OFF mode in the factory defaults once again. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 163 CINEO cassettes CMD-V5 Horizontal Cash-Out OFF mode (cassette configuration = CIT, CIT with Case) Symbol for the OFF mode when cassette configuration = CIT and CIT with Case. OFF mode after new cassette configuration has been accomplished. The High End cassette is configured with the corresponding parameters and ready for operation. The High End cassette can be locked, unlocked or opened. In this OFF mode, all of the sensors of the banknote toning technique are switched off. Only in OFF mode can the High End cassette be opened regularly. No other opening outside of the OFF mode is allowed, and any such opening will be assessed as an attack and will trigger the banknote toning technique. 164 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Transport mode Symbol for the transport mode The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks. In the transport mode, the sensors are so configured that the High End cassette can be moved or transported within a defined time frame. In this time frame (transport timer), the High End cassette must be transported back into a safe environment (e.g. transport safety container, safe). A signal tone is triggered by the alarm timer 15 seconds before the transport timer finishes (15 seconds = factory setting of the alarm timer). If the High End cassette is not deployed in a system (e.g. safe, trustee shelves) after the transport timer is expired, then the banknotes toning technique will be triggered. i The time window for the transport timer and the alarm timer can be set with the application program - Cash Supply Manager (CSM). Statutory requirements are to be observed for setting the timer in countries where these apply. To switch from the OFF mode to the transport mode, the lock of the High End cassette must be locked. Please handle the cassette carefully – in this mode, the banknote toning technique is active. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 165 CINEO cassettes CMD-V5 Horizontal Cash-Out Open shutter mode Symbol for the open shutter mode The left and right parts of the transport arrow blink one after the other. The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks. The open shutter mode secures the High End cassette during removal from the CINEO C2560 / ProCash 8150 rack and during insertion in the CINEO C2560 / ProCash 8150 rack. The open shutter mode is displayed: During removal, after pressing the lock/release lever. During insertion, after pushing into the rack of the CINEO C2560 / ProCash 8150. The time window of the open shutter timer is 30 seconds. A signal tone is triggered by the alarm timer 15 seconds before the open shutter timer finishes (15 seconds = factory setting of the alarm timer). i The time window for the alarm timer can be set with the application program - Cash Supply Manager (CSM). Statutory requirements are to be observed for setting the timer in countries where these apply. Recommendation: The High End cassette should be removed and inserted in one pull. Please handle the cassette carefully – in this mode, the banknote toning technique is active. 166 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Open safe mode Symbol for the open safe mode The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks. The open safe mode is active if the High End cassette is completely inserted in a CINEO C2560 / ProCash 8150 und and the safe is open at the same time. If the safe is close regularly, the High End cassette switches into the safe mode. The banknote toning technique switches to the transport mode when the High End cassette is removed. The open safe mode is fitted with a timer which causes the triggering of the banknotes toning technique if it expires. This is a protection against unlocked safes. A signal tone is triggered by the alarm timer 15 seconds before the open safe timer finishes (15 seconds = factory setting of the alarm timer). i The time window for the open safe timer and the alarm timer can be set with the application program - Cash Supply Manager (CSM). The Open Safe Timer is deactivated as standard. Please handle the cassette carefully – in this mode, the banknote toning technique is active. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 167 CINEO cassettes CMD-V5 Horizontal Cash-Out Safe mode Symbol for the safe mode The safe mode is the normal mode of the High End cassette in a CINEO C2560 / ProCash 8150 with a closed safe. In the safe mode, cash will be withdrawn and deposited from the High End cassette. In the safe mode, all of the sensors of the banknote toning technique are switched to armed. The safe mode can be exited only by opening the safe regularly or when the threshold value is fallen short of. i You can set the threshold value with the application program - Cash Supply Manager (CSM). Please handle the cassette carefully – in this mode, the banknote toning technique is active. 168 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Trustee mode Symbol for the trustee mode In order to implement an intermediate storage of the High End cassette within the transport and logistics chain, it is possible to switch the High End cassette to a trustee mode. These trustees can be in cash centers, in the management area of bank outlets and retail stores as well as in vehicles for the value transport. The trustee mode is represented in addition by secure transport containers. The following device types switch the High End cassette to the trustee mode: – CINEO D1000 (Docking station) – Transport container (case) – Rack in the cash center / back office – Rack in the WTU vehicle (soft vehicle) – WTU vehicle docking station Communication between the trustee and the High End cassette is achieved partly through the pin and the command or through an infrared interface with a defined protocol. In the CINEO D1000, the High End cassette is prepared for transport with a command by the OFF mode. After the High End cassette is completely removed, the transport mode is directly displayed. Please handle the cassette carefully – in this mode, the banknote toning technique is active. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 169 CINEO cassettes CMD-V5 Horizontal Cash-Out Inking mode Symbol for the inking mode All symbols in the LCD display blink. The inking mode is displayed if the banknote toning technique was triggered. After the banknote toning technique has been triggered, refrain from all acts or omissions which could worsen the damage to the affected hardware and/or to its immediate vicinity. In order to prevent any worsening of the damage, you should use the Staining Emergency Pack from Wincor Nixdorf (see chapter "Appendix", section "Consumables"). Wincor Nixdorf recommends having a Staining Emergency Pack stored at all times in the vicinity of a CINEO C2560 / ProCash 8150 in which CINEO Inking Hardware is used. 170 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out CINEO cassettes Service note Symbols for the service note The service not is not a direct mode, but it is displayed during all other modes. A spanner is displayed in addition in the LCD display. The service note is shown if: – a battery replacement is necessary – an ink tank replacement is necessary – sensors are defective – no modes are switchable i If the service note is shown, you should read out and eliminate the reason as soon as possible with the application program - Cash Supply Manager (CSM) - or via the TSOP. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 171 CINEO cassettes CMD-V5 Horizontal Cash-Out LED display – Power supply The LED shows the power supply status of CINEO high end cassette. The cassette status is shown by the LED display (1). Meaning of the LED display: LED off: No power supply from the system power supply unit. LED shines (red): Power supply from the system power supply unit. 172 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Handling the CINEO cassettes This section describes the following procedures: Removing and inserting cassettes Opening and closing cassettes Filling and emptying cassettes Resetting the tamper indicator (version-dependent) Setting the banknote width and height Safety instructions Make sure that cassettes are not damaged or dropped during transport. When cassettes are transported in vehicles they must be secured to prevent them from sliding and being damaged by other objects. Protect the cassettes against moisture during transport. Allow cassettes which have been in a cold environment sufficient time to acclimatize before they are used to prevent condensation. Caution: Danger caused by moving parts. Keep fingers and other parts of the body away from the designated danger zones. Insert the cassettes in one uninterrupted motion until you can hear them lock into position. Do not push them in jerkily, as this could damage the cassettes or the cassette guide. Never pull a cassette out while the system is in operation, because this will immediately result in a banknote jam. Consider the weight of cassettes prior to removal. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 173 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Never stack more than 6 cassettes on top of one another for storage and transport. Only store the cassettes in the same orientation as they are inserted into the CINEO C2560 / ProCash 8150, in other words not on their ends or standing on one side. CINEO cassette Handling is described in the following section by means of illustrations which display standard CINEO cassettes. Compact CINEO cassettes are handled in the same way unless otherwise stated. 174 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Removing cassettes i Before cassettes can be removed, the current transaction must be terminated as defined. The procedure for removing CINEO cassettes and the reject/retract cassette is identical for the most part. Before removing a CINEO cassette always remove the reject/retract cassette first. Activate the product-specific software (see chapter "Basic Operation" in the operation manual). Open the safe door (see chapter "Basic Operation" in the operating manual). i Wait until the removal standby is established by the product-specific software. To remove the cassettes from the CMD-V5: Press the green releasing tab on the right side for the reject/retract cassette or the green release lever on the left side for the CINEO cassette (1). The released cassette is automatically pushed out of the dispenser by several centimeters. Raise the cassette handle (2) and pull the cassette out of the CMD-V5 by the handle (3). While pulling the cassette, support it from underneath with your free hand. removing cassettes, do i When not pull them out jerkily so as not to damage them or the guide. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 175 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Inserting cassettes Reject / retract cassette i Normally the tamper indicator (1) is green. If the indicator is blue, the cassette has been tampered with or has been forced open. To switch the tamper indicator to green, proceed as follows: Unlock the reject/retract cassette using the key and/or turn the locking/release lever to the left. Open the lid (see section "Opening the cassette"). Close the cassette lid and turn the locking/release lever to the left or lock the cassette with the key (see section "Closing the cassette"). Push the cassette back into the CMD V5 in one uninterrupted motion until it audibly latches into place. i 176 When installing cassettes, do not push them in jerkily so as not to damage them or the guide. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes CINEO cassettes 1 Push the cassette back into the CMD V5 in one uninterrupted motion until it audibly latches into place. Wait for two in the melody ascending beeps, which confirm the correct pressure build-up in the cassette. i When installing cassettes, do not push them in jerkily so as not to damage them or the guide. If four decreasing beeps sound instead of two ascending beeps, remove the cassette again and check the contents of the CINEO cassette (see section "Refill notes"). Then try to insert the cassette again. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 177 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Inserting the high end cassette in the docking station Push the cassette in the docking station CINEO D1000. If the cassette is pushed in, the LCD display (1) shows the symbol - trustee mode. Switch the cassette in the OFF mode for further operation or to open it and to remove / refill banknotes. i 178 You can switch to the OFF mode with the application program – Cash Supply Manager (CSM). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Removing the cassette from the docking station Close the cassette lid until the release lever engages (1). The LCD display shows still the OFF mode. Turn the cassette key in the lock to the left (2) as far as possible and remove it. After the cassette is locked, the LCD display switches from the OFF mode to the trustee mode. Pull the cassette out from the docking station CINEO D1000 (3). During the pulling out, the LCD display switches from the trustee mode in the transport mode. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 179 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Opening the reject/retract cassette Remove the cassette (see section "Removing the cassette"). Cassette without lock Remove the sealing if there is one (1). Turn the green locking/release lever in the direction of the arrow (2) and lift the cassette lid in the direction of the arrow (3). 2 1 Box with sealable lock Remove the sealing if there is one (1). Insert the cassette key into the cassette lock, turn the key to the right as far as possible (2) and lift the cassette lid in the direction of the arrow (3). 1 180 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Emptying the reject/retract cassette Remove and open the cassette (see section "Opening the cassette"). Remove the banknotes from the cassette's reject compartment. To empty the retract box, push the green lever in the direction indicated (1) as far as possible and hold it down. You can remove the banknotes from the retract box with your other hand (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 181 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Closing the reject/retract cassette Cassette without lock Close the cassette lid (1) and turn the green locking lever (2) to the left. The cassette lid then engages in the lock, and the lever (2) automatically returns to its original position. 2 Box with sealable lock Close the cassette lid (1) and turn the key (2) to the left as far as possible. Pull the key from the cassette lock. 2 Seal the cassette if necessary. 182 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Opening the cassette i You should only open the CINEO high end cassette in the docking station CINEO D1000 and in the OFF mode. Without the docking station CINEO D1000 the opening is not possible, if a transport mode is used during the process. Cassette with lock Insert the cassette key into the cassette lock and turn the key to the right as far as possible (1). Push the green release lever upwards (2) and open the cassette lid (3). Cassette without lock Push the green release lever upwards (2) and open the cassette lid (3). Closing the cassette i You should only close the CINEO high end cassette in the docking station CINEO D1000 and in the OFF mode. Without the docking station CINEO D1000 the closing is not possible, if a transport mode is used during the process. Cassette with lock Close the cassette lid until the release lever engages, turn the cassette key in the lock to the left (1) as far as possible, and remove it. Cassette without lock Close the cassette lid until the release lever engages. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 183 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Removing/refilling banknotes Use the loading aid shown in the picture below to remove or fill the banknotes or the docking station CINEO D1000. The docking station is necessary for high end cassettes. The loading aid facilitates the procedure and prevents the banknotes from falling over. (Loading aid order number: 7595300720) You should only remove and refill the banknotes in the high end cassette in the OFF mode. i Insert the cassette in the docking station CINEO D1000 or put it on the loading aid. Switch the high end cassette to the OFF mode. Open the cassette. 184 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Press the green release button (1) downwards and push the pressure carriage as far as possible towards the cassette handle side (2). Remove the banknotes or place the banknotes in the middle of the cassette. i i When filling the cassettes, refer to the information and notes in the section "Refill notes“. If bank notes are to be refilled, remove the remaining notes from the cassette and re-insert them into the bundle in accordance with the refill notes. After filling banknotes, depress the green release button (1) and push the pressure carriage in the direction of the arrow (2) until it is in front of the banknotes, preventing them from falling over. The inserted banknotes do not need to be pressed. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 185 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Refill notes Preparing banknotes Check the banknotes for damage before you put them into a cassette. Sort out damaged banknotes and/or remove clips, needles or other foreign objects. i Banknotes that have been torn, taped, dog-eared, creased, stapled or clipped may not be used. Remove any bank wrappers made of paper, plastic or rubber before inserting the banknotes. 186 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes If you use new banknotes, you must separate the banknotes at the cut edges. Carefully fan the banknote bundles and bend them several times in various directions. General instructions for filling the cassette When inserting the banknotes into the cassette always start at the dispensing side. Always place the following bundle on the banknotes already inserted. Make sure the silver strips or other raised embossing of the individual bundles point alternately to the left and to the right. New and used banknotes If you use new and used banknote bundles in one cassette, always insert the bundles with the used banknotes into the cassette first. Then insert the bundles with the new banknotes after you have separated them at the cut edges (see section "Editing banknotes"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 187 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out To prevent a note jam no banknotes should be inserted in the banknote dispensing area or in the middle of the stack, as this could result in individual banknotes sliding under the stack. If banknotes are to be refilled, the notes being inserted must always be located between the pressure carriage and inserted stack. Deformed banknote bundles Insert banknote bundles which were deformed by packaging (bands with paper, plastic or elastic bands) as follows: Split the bundles and turn the first half of the bundle so that the bulging side is pointing towards the pressure carriage. Insert the two bundle halves into the cassette as shown in this picture. Please do not use any extremely deformed banknotes. 188 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Always insert banknote bundles which have been bent horizontally by their packaging in such a way that the bulging side of the bundle is pointing towards the pressure carriage. Take the banknote bundles from the packaging, fan the banknotes and put them into the cassette as shown in the picture. 1 The banknotes are now positioned in the cassette as shown in Figure (1). Stroke across the banknotes towards the pressure carriage as shown in Figure (2). 2 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 189 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out Special comments for deformed banknotes Possible deformation of banknotes Type A: Type B: Bulge near the hologram S shape Type C: Wavy shape Type A: Turn the bundle so that the deformed corner of the banknote is pointing towards the cassette end from which the banknotes are dispensed and not to the pressure carriage. 190 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Handling the CINEO cassettes Type B: Bundles with a pronounced S shape exceeding 5 mm (0.2") should not be used. If no other banknote bundles are available, the entire bundle needs to be formed to a U shape as to be fit for use. Insert these bundles so that the deformed corners are pointing towards the cassette end from which the banknotes are dispensed and not towards the pressure carriage. Type C: If the bundle has a wavy shape as a result of being tied, turn it so that the deformed corners are pointing towards the end from which the banknotes are dispensed and not towards the pressure carriage. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 191 Handling the CINEO cassettes CMD-V5 Horizontal Cash-Out The following illustration shows in which order deformed banknotes have to be inserted. Note that the deformed corners of the banknotes must always point to the side from which the notes are dispensed. The bulging side always has to point to the pressure carriage/cassette handle. Cassette initialization The initialization of the cassettes is necessary in case of new types of banknotes or cassettes. This is established by the product-specific software. Please observe the product-specific and bank requirements. Please obtain this information from the bank's administration. 192 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Sensors and electromechanical components Sensors and electromechanical components CMD-V5 with horizontal output transport RL 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 193 Sensors and electromechanical components CMD-V5 Horizontal Cash-Out Meaning of abbreviations and symbols Stacker and output transport Component D COM_DPS2 COM_DPS4 COM_DPS5 COM_DPS6 COM_DPS7 COM_DPS8 COM_DPS9 SHU_DPS10 SHU_DPS11 COM_DPS14 COM_DPS15 COM_HS1 COM_HS2 COM_HS3 COM_HS4 COM_PS1 COM_PS2 COM_PS18 SHU_PS27 SHU_PS 28 COM_DCM1 COM_DCM2 COM_DCM3 SHU_DCM7 194 Description Permanent magnets (3 units) – without sensors Stacker wheel position query Sensor: position of retract box Sensor: home position Sensor: home position Home position of sliding surface Sensor: Position Sensor: Position Hybrid photosensor Hybrid photosensor Home position of switch Switch position: single reject Home position (Hall sensor) Initial RR position (behind the routing disk) (Hall sensor) Reversal in FL direction (if required) (Hall sensor) Stop over position and final position of clamp (Hall sensor) Stacker wheel input 'Tray empty' check Tray monitoring/ input monitoring 'clamp empty' Removal photosensor Bundle rear edge control Main drive motor Traction motor + planetary gears Belt drive + planetary gears DC motor (outdoor) Location Clamp Stacker wheel input RR box Routing disk drive, left Routing disk drive, right Single reject Routing disk drive, left Routing disk drive, right Shutter Shutter Single reject Single reject Clamp positioning Clamp positioning Clamp positioning Clamp positioning Stacker wheel input Single reject Swivel drive for clamp flap/RR box Clamp positioning Clamp positioning Stacker wheel input Clamp Clamp Shutter CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Sensors and electromechanical components Component COM_SL2a-b COM_SL6 COM_SW1 SW 2 COM_SW3 SW 4 SW 5 COM_SM1 COM_SM2 COM_SM3 SHU_SM7 COM_SM9 T1 01750186618 D Description Switch control magnet Magnet for retract box RR box inserted Safety switch Locking switch tower pushed in Safe door switch Safe door switch availability Pressure on sliding surface for emptying Routing disk motor Routing disk motor Stepper motor (indoor) Stacker wheel stepper motor Timing disk Location Single reject Reject box Reject box Cassette rack Release lever Safe Safe Single reject Routing disk drive, left Routing disk drive, right Shutter Stacker wheel input Stacker wheel input CINEO C2560 / ProCash 8150 - Operating Manual 195 Sensors and electromechanical components CMD-V5 Horizontal Cash-Out Components of dispensing unit and cassette Component Description EX1_DDU a-b Length measure of measuring station EXx_CL1 Dispensing clutch EXx_DPS1 Pregap free sensor EXx_PS1 Pressure sensor EXx_PS2 Empty sensor EXx_PS3 Dispensing sensor EXx_SL1 Retaining magnet EXx_SM1 Stepper motor for floor belts CAx_SW1 Cassette cover switch CAx_SW2 Cassette contacted CAx_AS1 Cassette filling level sensor CAx_SM1 Stepper motor for pressure CAx_DPS1 Cassette full CH1_DPSx Cassette leading 196 Location At the top dispensing unit Dispensing unit; cassette x Dispensing unit; cassette x Dispensing unit; cassette x Dispensing unit; cassette x Dispensing unit; cassette x Dispensing unit; cassette x Dispensing unit; cassette x x=1–6 x=1–6 x=1–6 x=1–6 x=1–6 x=1–6 x=1–6 in cassette x in cassette x in cassette x x=1–6 x=1–6 x=1–6 in cassette x x=1–6 in cassette x on the rack; cassette x x=1–6 x=1–6 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Checking the banknote paths Checking the banknote paths Before checking the banknote paths, you should perform the following steps: Activate the product-specific software (see chapter "Basic Operation"). Open the safe door (see chapter "Basic Operation"). Holding the green release lever, pull out the CMD V5 as far as possible (see chapter "Basic Operation"). i If the release lever jams, you must check the current position of the clamp. If possible, push the clamp carefully back to its home position. Perform a reset with the product-specific software. Now check whether you can remove the CMD V5. If you cannot pull out the CMD-V5, you should always contact customer service. Checking the vertical transport Push the lock/release lever (1) or (2) of the corresponding banknote guide of the dispensing unit... 1 2 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 197 Checking the banknote paths CMD-V5 Horizontal Cash-Out ...upwards (1) and move the banknote guide to the front (2). Check the upper and/or lower area of the vertical transport and if necessary remove any notes (1). Move the banknote guide back to its previous position (1). Push the lock/release lever upwards (2) and press the banknote guide in the dispensing unit at the same time. Let go of the lock/release lever, so it locks into place on both sides. i 198 Make sure that the banknote guide lies flush with the surface and that the two sides of the lock/release lever are locked in position CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Checking the banknote paths Checking the dispensing areas i In the dispensing units the vertical transport (at the rear) and the dispensing area (inside the device) must be checked. The dispensing areas can only be checked when the cassettes have been removed from the dispensing units (see section "Removing cassettes"). Check the dispensing area of each dispensing unit for banknotes and if necessary remove the banknotes (see arrow). Re-insert all cassettes that have been removed (see section "Inserting cassettes"). Log on the cassettes using the product-specific software (see the operating manual of the basic device). Checking the stacker and output transport i Do not try to open the clamp by force; you could damage it. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 199 Checking the banknote paths CMD-V5 Horizontal Cash-Out Stacker wheel area Check the area round the vertical transport and if necessary remove any notes. Single reject area i The function of the single reject depends on the individual configuration. Press the green release levers (1) outwards and pull the flap (2) forwards. Check the area and if necessary remove the banknotes (3). 200 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Checking the banknote paths Gear tracks of the stacker and output transport Horizontal output 1 If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1). After checking the cash paths, proceed as follows: After checking the cash paths push the CMD V5 by the green release lever back into the safe as far as possible (see the operating manual of the basic device). Close the safe door (see the description in the basic device operating manual). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 201 Settings CMD-V5 Horizontal Cash-Out Settings Fundamentals The adjusting dimensions regarding the banknotes as well as the setting procedures for the CINEO cassettes are described in this section. You can use the CINEO cassettes of the CINEO portfolio across systems within the CCMS. You need to set the cassettes like recycling cassettes, so you can use the CINEO cassette via the CMD V5. If the CINEO device is configured with preset cassettes, they will be adjusted to the ordered currency in the factory and then delivered. If there are changes, for example a new banknote format is introduced or if the device shall be operated with another additional currency, the settings need to be check and, if necessary, changed. The reliability for the CINEO device is only guaranteed if the setting is changed as stated in this manual. If not, banknotes could be damaged or banknote jams could occur. Banknotes in the following formats can be processed in CINEO devices with CMD V5: Banknote thickness: Banknote width: Banknote height 0.08 mm (0.003") 105 mm (4.13") 58 Mm (2.28") 0.12 mm (0.005") 182 mm (7.16") 85 mm (3.35") Furthermore, this restriction applies: Greatest banknote width – smallest banknote width 60 mm (2.36") i 202 The banknote width has to be set before the cassette is used for the first time or when a different currency or denomination is used in a cassette. Remove any banknotes before you set the banknote width. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Settings Setting the CINEO cassettes to the needed banknote size i The setting of the CINEO cassette depends on the respective configured cassette type. The following cartridge types of the CINEO cassettes are possible: – Recycling cassette – Deposit cassette – All-deposit cassette You cannot insert an all deposit box or a deposit box in the CMD V5. If the bank's administrative staff did not classify the cassette type, configure the CINEO cassettes like a recycling cassette. Setting depending on the banknote width The side limits in the cassettes can be set to 11 positions: pos. 0 = outer (max. width 196 mm (7.72")) to pos. 10 = inner (min. width 116 mm (4.57")). The width you need to set depends on the biggest banknote of the currency that the device need to process. After this banknote, all CINEO cassettes that are used in a network are set to this width. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 203 Settings CMD-V5 Horizontal Cash-Out Actual banknote width up to mm (inch) 105 (4.13") 110 (4.33") 118 (4.65") 126 (4.96") 134 (5.28") 142 (5.59") 150 (5.90") 158 (6.22") 166 (6.54") 182 (7.16") Width setting in the CINEO cassette in mm (inch) 116 (4.57") 124 (4.88") 132 (5.20") 140 (5.51") 148 (5.83") 156 (6.14") 164 (6.47") 172 (6.77") 180 (7.09") 188 (7.40") 196 (7.72") Width setting in the CINEO cassette 10 9 8 7 6 5 4 3 2 1 0 Setting depending on the banknote height Banknote height up to 63 mm (2.48") 67 mm (2.64") 71 mm (2.8") 74 mm (2.91") 78 mm (3.07") 82 mm (3.23") 85 mm (3.35") 204 Recommended setting A B C D E F G CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Settings Setting the banknote width in the CINEO cassettes Set the banknote width using the left and right banknote rails. The value shown on the scale after the banknote rails have been set corresponds to the set banknote width. The following descriptions for releasing and inserting the banknote rails apply equally to the right and left banknote rails. To release and insert the banknote rails, first press the green release button (1) downwards and push the pressure carriage as far as possible towards the dispensing side (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 205 Settings CMD-V5 Horizontal Cash-Out Releasing banknote rails Release the rail by pulling up the horizontal tab (1) at the end of the banknote rail until the catch is above the crosspiece. At the same time push against the lug (2), and push the rail in the direction of the cassette handle. Remove the rail upwards (3). Inserting banknote rails First, position the rail on the dispensing side (2) in the required locking position (1) with the lug pushed under the edge of the pressure carriage. Then insert the rail on the cassette handle side so that the required value is shown on the scale for the banknote width. Press the rail downwards in the direction of the scale and, at the same time, push it towards the dispensing side (3). Then push the tab down until it snaps into place and is positioned horizontally. i 206 Make sure that both banknote rails are set to the same scale value at all four positions. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Settings Setting the banknote height in the CINEO cassettes i Remove any banknotes before you set the banknote height. Three settings need to be entered for the banknote height in the cassette: 1. Setting the holding-down clamp on the dispensing side 2. Setting for the height limiter on the pressure carriage 3. Setting for the height limiter in the cassette lid Each of the three adjustment options has a lettered scale from A to G. i Make sure that all the settings have the same letter value. To set the banknote height on the dispensing side and on the pressure carriage, first press the green release button (1) downwards and push the pressure carriage to the middle of the cassette (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 207 Settings CMD-V5 Horizontal Cash-Out Dispensing side Press the green release buttons (1) underneath the left and the right holding-down clamp as far as possible in the direction of the cassette side wall and set the holding-down clamps to the required banknote height (2). 208 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Settings Pressure carriage Use one finger to hold the release for the height limiter and press it in the direction of the arrow (1). Set the height limiter in the direction shown by the arrow (2) to the required banknote height. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 209 Settings CMD-V5 Horizontal Cash-Out Cassette lid Press the release lever (1) inwards and press the height limiter in the direction of the arrow (2) out of the mounting. Push the height limiter (1) at the required banknote height into the mounting until the release levers engage. 210 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Technical Data Technical Data Standard cassette Basic/Midrange Banknote length: Banknote height: Banknote thickness: Stack length: Storage capacity*: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: 105 mm - 185 mm (4.13" - 7.28") 58 mm - 85 mm (2.28" - 3.35") 0.08 mm to 0.12 mm (0.0031" to 0.0047") 300 mm (11.81") More than 2200*** 411 mm x 260 mm x 128.5 mm (16.18" x 10.24" x 5.06") 3.4 kg (7.5 lb) 6.5 kg (14.33 lb) Compact cassette Basic/Midrange Banknote length: Banknote height: Banknote thickness: Stack length: Storage capacity*: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: 105 mm - 185 mm (4.13" - 7.28") 58 mm - 85 mm (2.28" - 3.35") 0.08 mm - 0.12 mm (0.0031" to 0.0047") 200 mm (7.87") More than 1000*** 313 mm x 260 mm x 128.5 mm (12.32" x 10.24" x 5.06") 2.55 kg (5.62 lb) 3.96 kg (8.73 lb) * The storage capacity and weight of a completely filled cassette depends on the type, quality, nature and state of the banknotes. ** The weight of a completely filled cassette was ascertained using banknotes with a denomination of 50 euros. *** Refers to brand new banknotes. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 211 Technical Data CMD-V5 Horizontal Cash-Out Standard cassette High End Banknote length: Banknote height: Banknote thickness: Stack length: Storage capacity*: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: 105 mm - 185 mm (4.13" - 7.28") 58 mm - 85 mm (2.28" - 3.35") 0.08 mm to 0.12 mm (0.0031" to 0.0047") 240 mm (9.44") More than 1700*** 411 mm x 260 mm x 128.5 mm (16.18" x 10.24" x 5.06") 4.4 kg (9.7 lb) 8.6 kg (18.96 lb) Compact cassette High End Banknote length: Banknote height: Banknote thickness: Stack length: Storage capacity*: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: 105 mm - 185 mm (4.13" - 7.28") 58 mm - 85 mm (2.28" - 3.35") 0.08 mm to 0.12 mm (0.0031" to 0.0047") 140 mm (5.51") More than 800*** 313 mm x 260 mm x 128.5 mm (12.32" x 10.24" x 5.06") 3.9 kg (8.6 lb) 5.3 kg (11.68 lb) * The storage capacity and weight of a completely filled cassette depends on the type, quality, nature and state of the banknotes. ** The weight of a completely filled cassette was ascertained using banknotes with a denomination of 50 euros. *** Refers to brand new banknotes. 212 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D CMD-V5 Horizontal Cash-Out Technical Data Reject / retract cassette Banknote length: Banknote height: Banknote thickness: Storage capacity* Reject compartment: Retract box: Dimensions (L x W x H): Weight: of an empty cassette: of a completely filled cassette*/**: * ** 85 - 182 mm (3.35" to 7.17") 54 - 92 mm (2.13" to 3.62") 0.08 - 0.12 mm (0.0031" to 0.0047") 400 banknotes 100 banknotes 260 x 253 x 118 mm (10.24" x 9.96" x 4.65") 1.5 kg (3.3 lb) 2.2 kg (4.85 lb) The storage capacity and weight of a completely filled cassette depends on the type, quality, nature and state of the banknotes. The weight of a completely filled cassette was ascertained using banknotes with a denomination of 50 euros. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 213 Technical Data 214 CMD-V5 Horizontal Cash-Out CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Printing cassette (TH60) The Media Cash Dispenser (CMD-V4) can be fitted with a printing cassette (TH60). In this case, please read careful the corresponding operator manual attached by the CINEO C2560 / ProCash 8150. Printing cassette (TH60): 01750106476 See the chapter "Device Overview" for the position of the printing cassette (TH60). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 215 Printing cassette (TH60) 216 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Components The components of the CINEO C2560 / ProCash 8150 are positioned as follows: Inside the safe 1 Safety switch 2 Printer with envelope dispenser Envelope dispenser 5 Deposit cassette (standard) or security 01750186618 D Outside the safe 4 Auxiliary mini transport At the customer panel 3 Shutter flap CINEO C2560 / ProCash 8150 - Operating Manual 217 Functionality Deposit unit deposit cassette Functionality The deposit unit has the following main functions: dispensing of envelopes, insertion and printing of filled envelopes and storage in a secure container. Operational concept The following actions can be performed: refilling the envelope dispenser with envelopes, changing the printer ink cartridge, emptying the deposit box, eliminating faults. All components of the deposit unit, including those inside the safe, are easily accessible. The design allows for easy troubleshooting (e.g. in the event of an envelope jam). 218 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Function sequence Function sequence Dispensing an envelope The CINEO C2560 / ProCash 8150 sends a command to start the dispensing process; An envelope is removed from the dispenser; Printer conveyor starts; Shutter opens; The envelope is dispensed (it will stick out only so much that it is held securely in place, but far enough to be removed); The envelope is retrieved by the customer and the shutter closes (when photosensors are clear); If a specified period of time has elapsed and the customer has not removed the envelope, the empty envelope is transported to the deposit cassette and the shutter closes; Message to the CINEO C2560 / ProCash 8150; 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 219 Function sequence Deposit unit Insertion of a filled envelope The CINEO C2560 / ProCash 8150 sends a command to start the insertion process; Shutter opens; The customer inserts the envelope (detected by photosensors); Auxiliary transport starts; Shutter closes (when photosensors are clear); Printer conveyor starts; Printing starts; The envelope is transported to the cassette; Message to the CINEO C2560 / ProCash 8150; 220 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Inserting envelopes Inserting envelopes The deposit unit supports envelopes of various formats (see section "Envelope specifications"). Open the CINEO C2560 / ProCash 8150 and gain access to the printing unit of the deposit unit (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Before inserting the envelopes they are to be separated from each other. Fan out the envelopes on both sides. Lift the holding-down clamp (1) in the dispenser. When inserting envelopes make sure that no envelope gets caught and folded on the transport belt (2). This is why only a few envelopes should be inserted to begin with, and they should be pushed into the dispenser as far as possible so that the transport system can grasp them correctly. Then fill the dispenser completely. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 221 Inserting envelopes Deposit unit Envelopes open along the long side Insert the envelopes into the dispenser with the self-adhesive flap facing downwards. Since the envelopes are caught and transported individually by the conveyor belt, they must be placed one on top of the other and must not be 'nested' in one another. Envelopes open along the short end Insert the envelopes into the dispenser with the self-adhesive flap to the rear. Since the envelopes are caught and transported individually by the conveyor belt, they must be placed one on top of the other and must not be 'nested' in one another. After inserting the envelopes push the printing unit of the deposit unit back into the CINEO C2560 / ProCash 8150 (see chapter "Basic Operation"). 222 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes The deposit boxes The following deposit boxes can be used in the deposit unit: 'small' deposit box (standard), 'large' deposit box (standard), 'large' deposit box without lock (standard), Security deposit cassette with lock, Sealable security deposit cassette i It is not possible to replace a deposit box (standard) with a safety deposit box. A 'large' deposit box (standard) and/or a 'large' deposit box without lock (standard) can be replaced with a 'small' deposit box (standard), but not vice versa. The safety deposit boxes are interchangeable. The deposit boxes serve as a collecting container for all of the envelopes which are deposited by the customer. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 223 The deposit boxes Deposit unit Deposit boxes (standard) Function elements 'Small' box view 'Large' box view 1 1 2 2 3 3 4 5 1 Box lid 2 Key lock 3 Handle 224 1 Box lid 2 Key lock 3 Locking / release lever Front cover 4 Handle 5 Front cover CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes 'Large' deposit box view without lock 1 2 3 4 5 1 2 3 4 5 Box opening Release lever for box Locking / release lever of front cover Handle Front cover Removing the 'small' and/or 'large' deposit box (standard) i The removal of the 'small' and/or 'large' deposit box (standard) from the CINEO C2560 / ProCash 8150 is independent of the size of the box. The procedure described refers to the 'small' deposit box (standard). Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the safe door (see chapter "Basic Operation", section "Opening/ closing the safe door (with factory setting)" or "(with customized lock)"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 225 The deposit boxes Deposit unit Example: 'Small' box Turn the key to the left and pull the deposit box (standard) from the guide rails by using the handle. When pulling out the deposit box (standard), support it with one hand from below. To lock the deposited envelopes up, turn the key to the right and push the lid to the center over the opening in the box until it clicks into place. Open and empty the 'small' and/or 'large' deposit box (standard) if necessary (see section "Opening/closing the 'small' and/or 'large' deposit box (standard)"). 226 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Insert the 'small' and/or 'large' deposit box (standard) into the CINEO C2560 / ProCash 8150 (see section "Inserting the 'small' and/or 'large' deposit box (standard)"). Removing the 'large' deposit box without lock (standard) Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the safe door (see chapter "Basic Operation", section "Opening/ closing the safe door (with factory setting)" or "(with customized lock)"). Turn the release lever for the box to the left as far as possible (1) and pull the deposit box (standard) from the guide rails by using the handle (2). When pulling out the deposit box, support it with one hand from below. Open and empty the 'small' and/or 'large' deposit box without lock (standard) if necessary (see section "Opening/closing the 'small' and/or 'large' deposit box without lock (standard)"). Insert the 'large' deposit box without lock (standard) into the CINEO C2560 / ProCash 8150 (see section "Inserting the 'large' deposit box without lock (standard)"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 227 The deposit boxes Deposit unit Opening / closing the 'small' and/or 'large' deposit box (standard) i Opening the front cover on the 'large' box enables you to remove the envelopes with the box inside the CINEO C2560 / ProCash 8150. The 'small' box must always be removed from the CINEO C2560 / ProCash 8150 beforehand (see section "Removing the 'small' and/or 'large' deposit box (standard)"). Box lid ('large' and 'small' box) Opening it: Turn the key to the left and slide the lid to the side. Closing it: Turn the key to the right and slide the lid to the center to cover the opening until it clicks into place. 228 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Front cover (only 'large' deposit box) Opening it: Turn the key to the left. Move the lever in the direction of the arrow and open the front cover by pulling the handle. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 229 The deposit boxes Deposit unit Closing it: If the front cover has been swung open by more than 90 degrees, the front cover latching mechanism is engaged. To release the latch, pull it up in the direction of the arrow (1). Lift the front cover up (2) until you hear it click into place. Turn the key to the right. Insert the 'small' and/or 'large' deposit box (standard) into the CINEO C2560 / ProCash 8150 (see section "Inserting the 'small' and/or 'large' deposit box (standard)"). 230 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Opening / closing the 'large' deposit box without lock (standard) i Opening the front cover on the 'large' deposit box without lock enables you to remove the envelopes with the box inside the CINEO C2560 / ProCash 8150. Opening it: Move the lever in the direction of the arrow (1) and open the front cover by pulling the handle (2). Closing it: Lift the front cover up (1) until you hear it click into place. Insert the 'large' deposit box without lock (standard) into the CINEO C2560 / ProCash 8150 (see section "Inserting the 'large' deposit box without lock (standard)"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 231 The deposit boxes Deposit unit Inserting the 'small' and/or 'large' deposit box (standard) i To insert the 'small' and/or 'large' deposit box (standard) the lock must be turned to the left position. The following procedure applies to both boxes. Insert the deposit box (standard) into the guide rails. Make sure that the deposit box (standard) rests properly in the guide rails. Push the deposit box (standard) as far as possible into the rails of the box closure and turn the key to the right. 232 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit i The deposit boxes To ensure the printing unit with envelope dispenser functions properly the deposit box (standard) must be engaged. The 'small' and/or 'large' deposit box (standard) is properly engaged if the key can be turned to the right without resistance and the box cannot be pulled out without the key. Close the safe door. Exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 233 The deposit boxes Deposit unit Inserting the 'large' deposit box without lock (standard) Insert the 'large' deposit box without lock (standard) into the guide rails. When doing this make sure the deposit box sits correctly in the guide rails. Push the deposit box (in the direction of the arrow) into the rails of the box closure as far as possible. i To ensure the printing unit with envelope dispenser functions properly the 'large' deposit box without lock (standard) must be engaged. The 'large' deposit box without lock (standard) is properly engaged if the box can no longer be pulled out. Close the safe door. Exit the product-specific software. 234 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Safety deposit box Box controls 1 2 3 4 5 1 Guide rails 2 Box control 3 Shutter 01750186618 D 4 Status LED red 5 Remove key CINEO C2560 / ProCash 8150 - Operating Manual 235 The deposit boxes Deposit unit Function elements of box View of box with lock 1 Locking / release lever Cassette 2 Key lock 3 Handle 4 Front cover 236 View of lead-sealed box 1 2 1 2 3 3 4 4 1 2 3 4 Locking / release lever of box Lead-sealed lever Handle Front cover CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Removing the safety deposit box i The removal of the safety deposit box from the CINEO C2560 / ProCash 8150 is independent of the type of safety deposit box. The procedure described refers to the safety deposit box with a lock. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the safe door (see chapter "Basic Operation"). Example: Safety deposit box with lock 1 2 Push the remove key (1). status LED (2) flashes red, i Ifthethesafety deposit box should not be removed. Only when the status LED illuminates red permanently should the safety deposit box be removed. Push the lever (1) in the direction of the arrow and pull out the safety deposit box by using the handle (2). When pulling out the deposit box, support it from below with one hand. Open and empty the safety deposit box if necessary (see section "Opening / closing the safety deposit box with lock" and/or "Opening / closing the lead-sealed safety deposit box"). Insert the safety deposit box into the CINEO C2560 / ProCash 8150 (see section "Inserting the safety deposit box "). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 237 The deposit boxes Deposit unit Opening / closing the safety deposit box with lock i The safety deposit box with lock does not have to be pulled out of the CINEO C2560 / ProCash 8150 to open it. Opening it: Turn the key (1) to the left and open the front cover by using the handle (2). Closing it: If the front cover has been swung open by more than 90 degrees, the front cover latching mechanism is engaged. To release the latch, pull it up in the direction of the arrow (1). Lift the front cover up (2) until you hear it click into place. Turn the key to the right (3). Insert the safety deposit box into the CINEO C2560 / ProCash 8150 (see section "Inserting the safety deposit box "). 238 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Opening / closing the lead-sealed safety deposit box i The lead-sealed safety deposit box does not have to be pulled out of the CINEO C2560 / ProCash 8150 to open it. Opening it: Remove the seal (1). 1 Pull the lever forwards (1), turn it to the left as far as possible (2) and open the front cover by using the handle (3). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 239 The deposit boxes Deposit unit Closing it: If the front cover has been swung open by more than 90 degrees, the front cover latching mechanism is engaged. To release the latch, pull it up in the direction of the arrow (1). Swing the front cover upwards (2). sure the lever is pulled out i Make (3). To unlock, turn anticlockwise as far as possible, if necessary. After swinging the front cover closed, press the lever back inwards (1) and insert the seal. Insert the safety deposit box into the CINEO C2560 / ProCash 8150 (see section "Inserting the safety deposit box "). 240 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit The deposit boxes Inserting the safety deposit box i The insertion of the safety deposit box is independent of the type of safety deposit box. The procedure described refers to the safety deposit box with a lock. Close the safety deposit box (see section "Opening / closing the safety deposit box with lock" and/or "Opening / closing the lead-sealed safety deposit box"). Insert the safety deposit box into the guide rails. Make sure that the safety deposit box rests properly in the guide rails. 1 Push the safety deposit box as far as possible into the rails of the box closure until you hear it click into place. initialization process starts i An and the green LED (1) begins to flash. Only when the green LED shines permanently is the safety deposit box operational. Close the safe door. Exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 241 The deposit boxes Deposit unit Unlatching the safety deposit box in an emergency i In the event of a power failure or defective box control the safety deposit box can be emergency-released and removed. The release of the safety deposit box is independent of the type of safety deposit box. The procedure described refers to the safety deposit box with a lock. Open the safety deposit box (see section "Opening / closing the safety deposit box with lock" and/or "Opening/closing the lead-sealed safety deposit box"). Push the locking/release lever of the front cover (1) upwards and simultaneously pull the lever (2) in the safety deposit box to the front. Remove the safety deposit box to the front. Close the safe door. Exit the product-specific software. 242 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Changing the print cartridge Changing the print cartridge Open the CINEO C2560 / ProCash 8150 and gain access to the printing unit of the deposit unit (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). The print head is located in the printing unit (see arrow). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 243 Changing the print cartridge Deposit unit Removing the print cartridge Pull the green top part of the print cartridge in the direction of the arrow. The cartridge is released from its holder and can be removed easily. 244 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Changing the print cartridge Inserting the print cartridge Remove the protective film from the print cartridge nozzle. i Make sure not to touch the copper strip or the ink jets on the print cartridge when removing the protective foil and inserting the cartridge. Insert the print cartridge into the holder so that the copper strip on the cartridge faces the contact surface of the holder. Then press the cartridge in the direction of the green arrow until it locks in place. When the deposit unit is reinserted it is ready for immediate operation. Push the printing unit of the deposit unit back into the CINEO C2560 / ProCash 8150 (see chapter "Basic Operation"). Perform a test print with the test program 'P3' (see section "Testing the deposit unit"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 245 Testing the deposit unit Deposit unit Testing the deposit unit The following test programs are available for testing the deposit unit. Overview of test programs Test program Test program 1 Test program 2 Test program 3 Test program 4 Test program 9 246 Meaning Status display With this test program the ink print head will be cleaned, returned to home position and automatically closed. With this test program the ink print head will be cleaned, returned to home position and automatically closed. The transport belts are also moved forwards and backwards. If an envelope is inside the system, it will be transported to the deposit cassette. The entire deposit unit is tested with this test program. The deposit unit takes an envelope from the dispenser, transports it to the output duct, pulls it back, prints it and places it in the deposit box. This test should be performed every time new envelopes are inserted and every time the print cartridge is replaced. This test program is a service test program. - It is only to be used by the service engineer Shows the current version of the loaded firmware. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Testing the deposit unit Calling and selecting a test program Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the printing unit of the deposit unit (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). i The test programs can only be selected and called up when the deposit unit is inserted and the front is closed. Pressing the test key on the printer will display the five test programs one by one on the status display. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 247 Testing the deposit unit Deposit unit 1 2 1 Status display (7-segment display) 2 Test button i The position of the status display and the test button can vary depending on the printing unit version. Keep the test button (2) pressed until the desired test program appears in the status display (1). Release the button. The selected test program will start. Close the . Exit the product-specific software. 248 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Malfunctions Malfunctions The current status or any problems that have occurred on the deposit unit are shown on the deposit unit's status display (7-segment display). Example: Display ( i ) warns you that the envelope dispenser is empty. Please refer to the overview (table) on the following pages for possible status messages and the appropriate actions. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 249 Malfunctions Deposit unit Status messages at the cassette control (safety deposit box only) Green LED Off LED red Meaning Off No box or no operating voltage. Off Off blinking On blinking On blinking Off Off blinking Box is being closed. Box is closed and can be removed. Box is being opened. Box is open and functional. Error 250 CINEO C2560 / ProCash 8150 - Operating Manual Measure to be taken (reaction) Insert the box or check the operating voltage. Please contact the service department. 01750186618 D Deposit unit Malfunctions Status display overview i To eliminate faults as described below, there should always be at least one envelope in the envelope dispenser or the test program 3 will not start. Status display Undefined Meaning Controller error / deposit bootstrap loader not available Start-up Measure to be taken (reaction) Call the service department. No error RAM error Call the service department. Software not available Call the service department. Shutter error - status not defined Check the shutter for jammed objects (manipulation) and remove them. Start test program P3. The status display must subsequently display 00, dL or dE. Verify that the shutter is locked; if it is not locked: Call the service department. Shutter error - shutter is Check the shutter for jammed open objects (manipulation) and remove them. Start test program P3. The status display must subsequently display 00, dL or dE. Verify that the shutter is locked; if it is not locked: Call the service department. Printing unit transport Start test program P2 or P3. motor problem The transport belts must turn. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 251 Malfunctions Status display Deposit unit Meaning Print head cover problem Measure to be taken (reaction) Check to ensure the print head is engaged correctly. Start test program P1 or P2. Envelope detected by photosensor ENV Check to see if an envelope is in the transport path. If not: Start test program P2 or P3. The status display must subsequently display 00, dL or dE. If it doesn't: Pull out the deposit unit. Turn the green handwheel until the envelope can be removed. If not: Call the service department. Check to see if an envelope is in the transport path. If not: Start test program P2 or P3. The status display must subsequently display 00, dL or dE. If it doesn't: Pull out the deposit unit. Turn the green handwheel until the envelope can be removed. If not: Call the service department. Check to see if an envelope is in the transport path. If not: Start test program P2 or P3. The status display must subsequently display 00, dL or dE. If it doesn't: Pull out the deposit unit. Turn the green handwheel until the envelope can be removed. If not: Call the service department. Envelope detected by photosensor SCOUT Envelope detected by photosensor SPOUT 252 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Status display Malfunctions Meaning Envelope detected by photosensor SPHEAD Envelope detected by photosensor SDOUT Measure to be taken (reaction) Check to see if an envelope is in the transport path. If not: Start test program P2 or P3. The status display must subsequently display 00, dL or dE. If it doesn't: Pull out the deposit unit. Turn the green handwheel until the envelope can be removed. If not: Call the service department. Check to see if an envelope is in the transport path. If not: Start test program P2 or P3. The status display must subsequently display 00, dL or dE. If it doesn't: Pull out the deposit unit. Turn the green handwheel until the envelope can be removed. If not: Call the service department. Deposit cassette not Insert the deposit box. installed Print head not available Insert the print cartridge correctly. Start test program P1 or P2. The status display must subsequently display 00, dL or dE. If it doesn't: Call the service department. The deposit unit is not Pull out and re-insert the deposit pushed in properly unit. The status display must subsequently display 00, dL or dE. If it doesn't: Call the service department. Print head cover not Start test program P1 or P2. closed The status display must subsequently display 00, dL or dE. If it doesn't: Call the service department. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 253 Malfunctions Status display Deposit unit Meaning 24 V – missing Measure to be taken (reaction) Pull out and re-insert the deposit unit. The status display must subsequently display 00, dL or dE. If it doesn't: Call the service department. Photosensor ENV is very dirty Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Photosensor SCOUT is very dirty * Photosensor SPOUT is very dirty Photosensor SPHEAD is very dirty Photosensor SDOUT is very dirty Photosensor SDEMPTY is very dirty Photosensor ENV no function because it is very dirty Photosensor SCOUT no function because it is very dirty Photosensor SPOUT no function because it is very dirty Photosensor SPHEAD no function because it is very dirty Photosensor SDOUT no function because it is very dirty Photosensor SDEMPTY no function because it is very dirty 254 Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. Clean the photosensor. Call the service department. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Status display Malfunctions Meaning Measure to be taken (reaction) Insert envelopes. Start test Warning: Envelope dispenser almost empty program P3. The status display must subsequently display 00, dL or dE. If it doesn't: Call the service department. Warning: Envelope Insert envelopes. Start test dispenser is empty program P3. The status display must subsequently display 00. If it doesn't: Call the service department. Test program 1 selected Test program 2 selected Test program 3 selected Test program 4 selected Test program 9 selected 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 255 Malfunctions Deposit unit Troubleshooting Faults can be eliminated by starting the test programs P1, P2 or P3 (see section "Testing the deposit unit"). i If the faults cannot be eliminated using one of the test programs, you must pull out the deposit unit and check the paper transport manually. Open the CINEO C2560 / ProCash 8150 and gain access to the printing unit of the deposit unit (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Transport path of printer If there is an envelope in the printer's transport path, you can transport it manually to a position from which it can be removed by turning the green handwheel. Turn the green handwheel and remove the jammed envelope. 256 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Malfunctions Transport path of the auxiliary mini transport To check the transport path in the auxiliary mini transport proceed as follows: Open the CINEO C2560 / ProCash 8150 and gain access to the auxiliary mini transport of the deposit unit (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). i The procedure for accessing the auxiliary mini transport may vary depending on the device. The corresponding procedure is therefore described in the chapter "Basic Operation". If there is an envelope in the transport path of the mini auxiliary transport, you can transport it manually to a position from which it can be removed by turning the green handwheel. Turn the green handwheel and remove the jammed envelope. i The 'P3' test program should be started every time a fault has been eliminated (see section "Testing the deposit unit"). Insert the deposit unit into the device (see section "Pulling out / pushing in the deposit unit" in the chapter "Basic Operation"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 257 Envelope specifications Deposit unit Envelope specifications Dimensions Minimum size: Maximum size: Recommended size: 99 x 204 mm (3.90 x 8.03") 111 x 254 mm (4.37 x 10") DL (110 x 220 mm) (4.33 x 8.66") Paper thickness: Paper weight: Stiffness: Paper smoothness: 0.10 to 0.13 mm (0.0039 x 0.0051") 70 to 110 g/m2 (18.69 - 29.37 lb) 5.7 to 6.8 kN/m (0.83 to 0.99 lbf/in²) 20 to 85 Bekk sec. >20 Envelope with seal flap on the long side. Adhesive strip Envelope >20 Envelope with seal flap on the short end. Adhesive strip Envelope 258 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Deposit unit Consumables Protective tape across adhesive strip Envelopes with additional protective film on the seal flap are not permitted. Paper clips or other metal objects are not allowed either. Envelope Color requirements Print area and colors used on the envelope All colors possible outside of print area Only use light colors in print area 40 +/- 1 Print area Consumables Only use the original 'print cartridge for deposit unit' (number 01770013505) from Wincor Nixdorf. To ensure faultless printing, change the print cartridge after approximately 5000 envelopes have been printed. Cleaning and maintenance The deposit unit is maintenance-free. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 259 Cleaning and maintenance 260 CINEO C2560 / ProCash 8150 - Operating Manual Deposit unit 01750186618 D Check/cash deposit module (CCDM) A separate operating manual is available for the Check/Cash Deposit Module (CCDM) supplied with the device. For the position of the check / cash deposit module please refer to the chapter "Device Overview". 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 261 Check/cash deposit module (CCDM) 262 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A The NP07A (matrix needle) receipt printer is a modular printer with a thermal printing unit, integrated paper cutter and a presenter for variable receipt length. The receipt printer generates documents to user software specifications, e.g. receipt slips. It is equipped with sensors which report paper-low status (weekend supply) and paper-out status so that the paper supply can be monitored by the application software. The NP07A printer processes paper rolls that have control marks on the print side. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 263 Function elements and controls Receipt Printer NP07A Function elements and controls 1 2 8 3 4 5 7 6 1 Printer control panel / Printer controller 2 Paper guide 3 Control mark sensor 4 Matrix printing unit 264 5 6 7 8 Cutter Receipt output (presenter) Paper-low sensor adjustment Paper roll holder CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Printer control panel Printer control panel 3 1 4 2 5 6 7 1 LINE FEED key 2 TEST key 3 POWER LED (green) 4 LED PE (yellow) 5 ERROR LED (red) 6 Power supply connection 7 USB 01750186618 D Press this key briefly once to feed the paper forwards by 1/6 inch. If you keep the key pressed for longer than two seconds, the paper is fed continuously until you release the key again. For test printouts Off: power supply not stable On: power supply stable Off: paper is loaded On: paper roll near end is detected Blinks: Paper out detected Off: normal operation On: offline Blinking: error (see section "ERROR LED blinking pattern") For power supply connection with 24 V System connection CINEO C2560 / ProCash 8150.- Operating Manual 265 Position of control mark sensor Receipt Printer NP07A Position of control mark sensor Paper rolls can have control marks at the left or right of the print side of the paper. The following illustration shows the positions of the print and rear sides of a paper roll in the print unit. 2 1 Print side 266 1 2 Rear side CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Position of control mark sensor Control mark sensor on print side 1 2 3 1 Position of control mark sensor left on 82.5 mm (3.25") paper 2 Position of control mark sensor middle on 76.2 mm (3") paper 3 Position of control mark sensor on both paper types The positioning of the control mark sensor is described in the section "Positioning the control mark sensor". 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 267 Printer accessories Receipt Printer NP07A Printer accessories The following accessory comes with the printer; you will find it in the enclosed set. Roll holder 1) Holder for 18 mm (0.71") core diameter 2) Holder for 25 mm (0.98") core diameter 3) Holder for 40 mm (1.57") core diameter 268 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Basic settings Basic settings Selecting the roll holder Choose the roll holder that matches your particular paper roll core. 1 1 Roll holder for 18 mm (0.71") core diameter 2 Roll holder for 25 mm (0.98") core diameter 3 Roll holder for 40 mm (1.57") core diameter 2 3 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 269 Basic settings Receipt Printer NP07A Setting the paper-low sensor Before putting the device into service, or when there is a change of paper roll diameter or core diameter, check whether the selection switch (1) for the paper-low setting is in the right position in accordance with the following table and illustration. Core diameter 18 mm (0.71") 25 mm (0.98") 40 mm (1.57") Paper roll diameter 180 mm (7.09") 260 mm (10.24") (Insert position A) (Insert position B) Pos. A1 Pos. B1 Pos. A2 Pos. B2 Pos. A3 Pos. B3 1 1 Function switch for paper low setting Move the function switch to the required position (see also the table and illustration). 270 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Basic settings Positioning the control mark sensor In order to recognize the control marks on individual paper rolls, the control mark sensor must be positioned. The printer has three positions for the control mark sensor on the print side (see also the section entitled “Position of the control mark sensor”). Remove any paper roll that is present (see the section "Changing the paper roll"). Changing the position of the control mark sensor on the print side The control mark sensor can be located on the right, in the middle or on the left, depending on the position of the control marks on the print side. The following example shows how to move the control mark sensor from the right to the left. 3 4 01750186618 D Press the two catches in the direction shown by the arrow (1) and remove the control mark sensor from its mounting in the direction shown (2). Mount the control mark sensor in the required position (3) or (4). CINEO C2560 / ProCash 8150.- Operating Manual 271 Basic settings Receipt Printer NP07A Setting the paper roll width When you first use the printer or when you change the receipt roll width, you must set the printer to the receipt roll width you will be using. The following roll widths can be printed: 76.2 mm (3") 82.5 mm (3.25") If you use receipt rolls that are 82.5 mm (3.25") wide, you must remove the mounted paper stop from the printer. 5 4 3 2 Use a suitable tool to bend the metal bracket (1) into a vertical position, and remove the paper stop (2) from its mountings (3) to (5) in the direction shown by the arrow. Bend the metal bracket (1) back into its original position with the aid of a suitable tool. 1 i 272 When you use 82.5 mm (3.25") paper rolls, the outer panel of the paper tray also acts as the paper stop. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Paper-low sensor / paper-out sensor Paper-low sensor / paper-out sensor Paper-low sensor (adjustable) The paper low sensor is located on the paper roll compartment. The sensor reports to the application whether a minimum amount of paper is available. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer lights up. Paper-out sensor The paper out sensor is located at the paper guide. The photosensor reports to the application and the printer when the paper runs out. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer blinks. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 273 Replacing the ribbon cartridge Receipt Printer NP07A Replacing the ribbon cartridge Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. 1 Pull the used ribbon cartridge by the grip (1) in the direction shown by arrow (2) and remove it from the printer in the direction shown by arrow (3). Remove the transport restraint (1) on the new ribbon cartridge by pressing it in the direction of the arrow. 1 274 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Replacing the ribbon cartridge Tauten the ribbon in the new cartridge by turning the knurled knob in the direction shown by the arrow. Hold the new ribbon cartridge by its tab (1), and place it in the printer in the direction of the arrow (2). 1 i 5 3 4 2 Press the ribbon cartridge into the mounting as shown by arrow (6). Press the ribbon cartridge into the mounting in the direction of the arrow until the catches (1) and (2) lock into position. i 1 01750186618 D Make sure that the ribbon (3) is positioned correctly between the guide (4) and the print head (5). Make sure that the ribbon cartridge locks correctly into position on both sides of the ribbon mounting. CINEO C2560 / ProCash 8150.- Operating Manual 275 Replacing the paper roll Receipt Printer NP07A Turn the knurled knob on the ribbon cartridge until the ribbon is drawn below the print head. Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Replacing the paper roll Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). Be sure to note the following when replacing the paper roll. 276 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Replacing the paper roll Removing the paper roll 1 Cut the paper in front of the paper guide (1). Remove the paper roll (2) or the empty paper roll core from the printer in the direction of the arrow. 2 Remove any remaining paper by pressing the LINE FEED key. If necessary remove remaining paper from the printer (see section "Paper jam"). Inserting the paper roll Set the paper roll diameter and the paper roll width (see the section “Basic settings”). i Only use the paper types that are approved for this device. Exact details are described in the section "Paper specifications". Prior to inserting a new paper roll, make sure that the beginning of the roll is not torn or folded. The beginning of the roll must be cut at right angles (see illustration below). 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 277 Replacing the paper roll 1 2 Receipt Printer NP07A Remove the old paper roll (1) from the paper roll core (2) in the direction of the arrow. Insert the paper roll core (1) in the new paper roll (2) in the direction shown by the arrow. 2 1 278 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Replacing the paper roll Place the paper roll with the shaft in the shaft mountings (A) or (B) from above (see arrow (1)). Mind the direction in which the paper unrolls (2). Pos. A: For rolls with a diameter of 180 mm (7.09") Pos. B: For rolls with a diameter of 260 mm (10.24") A B Take the front edge of the paper over the upper axle and feed it into the paper guide (1). Keep pushing the paper into the paper support until it is drawn in automatically, cut off and the produced receipt is output via the presenter. If the paper is loaded correctly the following text will be printed on the first receipt: If you can read this text, Autoloading is successful (If you can read this text, the paper is correctly inserted) Remove the receipt from the presenter. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 279 Replacing the paper roll Receipt Printer NP07A Paper path 10 1 2 3 4 5 9 8 Paper roll (winding direction) Paper-low sensor (adjustable) Paper guide slot Position of control mark sensor Paper-out sensor 7 6 6 7 8 9 10 5 4 3 2 1 Matrix needle print head Ribbon cartridge Print unit Paper cutter Presenter Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 280 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A ERROR LED blinking pattern ERROR LED blinking pattern Recoverable errors The following table shows the blink pattern of all errors that can be recovered by following the steps described in section "Paper Jam". Error Paper jam during cutting Carrier error Paper jam before cutting Control mark recognitio n error LED is on The automatic cutter does not work because it does not leave the home position or does not reach the home position. The carrier will not leave or reach its home position. A paper jam is detected between print starting position and TOF sensor. The printer doesn’t find the black mark. ERROR LED blinking pattern 1 approx. 5 sec 2 approx. 5 sec 3 approx. 5 sec 4 approx. 5 sec LED OFF LED ON 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 281 ERROR LED blinking pattern Fault Paper jam after cutting – in presenter LED is on A paper jam is detected after the printer cuts the paper. This occurs in the printer's presenter. Paper jam After the paper is cut, a paper after cutting – in jam is detected in the printer's retractor retractor. Receipt Printer NP07A ERROR LED blinking pattern 5 approx. 5 sec 6 approx. 5 sec LED OFF LED ON 282 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A ERROR LED blinking pattern The following errors can be recovered by removing and inserting the paper roll. Error TOF position not found LED is on 7 After cutting, the printer doesn't find TOF. Operation After switch-on 8 the paper is not after power on in the print start position. This error error is enabled by memory switch 7-4. Timeout StartOfJob for timeout StartOfJob occurred because no EndOfJob was received within the specified time. ERROR LED blinking pattern approx. 5 sec approx. 5 sec approx. 5 sec LED OFF LED ON 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 283 ERROR LED blinking pattern Receipt Printer NP07A Unrecoverable errors For recovery please contact Technical Support. Error LED is on Temperatu There is an re error abnormality of the print head temperature. The power High supply voltage voltage is extremely error high. Supply voltage Low is extremely voltage low. error Printer The loaded error printer driver does not correspond with the firmware. ERROR LED blinking pattern 1 approx. 5 sec 3 approx. 5 sec 4 approx. 5 sec 5 approx. 5 sec LED OFF LED ON 284 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Problems Problems Paper jam Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). Pull the paper out of the paper guide (1). You must also turn the knob in the direction shown by the arrow (2). 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 285 Problems Receipt Printer NP07A Removing scraps of paper from the presenter OPEN' is shown on the latching mechanism. Press on 'OPEN' as indicated by the arrow (1). Slightly raise the presenter in the direction shown by the arrow (2) and lift it out of the printer. Remove any paper that may be left in the presenter. 4 286 3 2 1 Push the shaft mountings (1) and (3) over the corresponding shafts (2) and (4) in the direction of the arrow. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Problems Lower the presenter in the direction of the arrow (1). 'CLOSE' is shown on the latching mechanism. Press the area marked 'CLOSE' down in the direction of the arrow (2) until the latching mechanism audibly locks into place. Setting the cutter to home position When the cutter is in its home position you can see a red plastic mark at position (1). 1 2 01750186618 D Check whether the cutter is in home position. If not, turn the knurled wheel (2) until you can see the red plastic mark (1) on the upper side of the cutter. CINEO C2560 / ProCash 8150.- Operating Manual 287 Problems Receipt Printer NP07A Removing scraps of paper from the printing unit The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Remove the ribbon cartridge from the print unit (see the section “Replacing the ribbon cartridge”). Cut the remaining paper in front of the paper guide and remove the paper from the printer. Insert the ribbon cartridge in the print unit (see the section “Replacing the ribbon cartridge”). Reinsert the paper (see section "Inserting the paper roll"). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 288 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Problems Control mark detecting error Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). Check if the paper roll is inserted incorrectly or a paper roll without control mark is inserted. Reinsert the paper (see section "Inserting the paper roll"). Check that the control mark sensor is in the correct position (see the section “Positioning the control mark sensor”). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 289 Problems Receipt Printer NP07A Cutter error Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). When the cutter is in its home position you can see a red plastic mark at position (1). 1 2 Check whether the cutter is in home position. If not, turn the knurled wheel (2) until you can see the red plastic mark (1) on the upper side of the cutter. Turn off the power by removing the power supply connector (see section "Printer control panel", item 6) and reconnect it. If this does not remedy the problem, please contact your local customer care unit. Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 290 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Problems Remedying poor print quality i A poor or too bright print image may be caused by a worn ribbon cartridge or a worn print head. If the print quality is poor, first replace the ribbon cartridge (see the section “Replacing the ribbon cartridge”). If this does not improve the print quality, you should replace the print head. This section describes how to replace the print head. If this does not improve the print quality, please contact Technical Support. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). Turn off the power by unplugging the power supply connector (see section "Printer control panel", item 6). Remove the ribbon cartridge (see the section “Replacing the ribbon cartridge”). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 291 Problems Receipt Printer NP07A 3 Press the respective retaining clip in the direction of the arrows (1) and (2) as far as possible. Pull the print head (3) slightly out of its mounting until you can detach the cable from the old print head. Connect the cable to the new print head, and carefully place the new print head in its mounting. Fix the print head (1) in its mounting by pressing the respective retaining clip in the direction of the arrows (2) and (3) as far as possible. 1 Insert the ribbon cartridge (see the section “Replacing the ribbon cartridge”). Connect the power supply plug (see the section “Printer control panel,” 6). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 292 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Problems Temperature error print head If the error message ‘Print head temperature error’ is displayed, first replace the print head (see the section “Remedying poor print quality”). If the error is still displayed, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact your local customer care unit. No supply voltage If none of the three LEDs lights up and the printer does not execute any function, the power supply could be interrupted. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage out of the CINEO C2560 / ProCash 8150 as far as it will go (see chapter "Basic Operation", section "Opening/closing the device doors"). Check that the power connector is correctly inserted (see the section “Printer control panel,” 6). If you cannot find the cause of the error, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact your local customer care unit. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 293 Problems Receipt Printer NP07A Cleaning the sensors Problems may also occur if the sensors are dirty. Clean the sensors to remove dirt or dust with a soft, lint-free cloth, or with compressed air. The positions of the sensors are shown in the following diagram. 8 1 2 3 4 7 6 5 Paper-low sensor (adjustable) Control mark sensor Paper-out sensor Carrier home position 4 3 5 6 7 8 2 1 Thermal sensor (print head) Top of Form (ToF) sensor Cutter Presenter output sensor Other problems Please contact Technical Support. 294 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Consumables Consumables You will find the address for obtaining consumables in the “Consumables” section in the chapter entitled “Appendix". Ribbon cartridges Only use ribbon cartridges from Wincor Nixdorf; using any other cartridge could result in damage to the print head and the ribbon drive. Nylon ribbon cartridge black: Print capacity: 2 million characters Nylon ribbon cartridge purple: Print capacity: 6 million characters Order no. 01750076156 Order no. 01750076157 Print head Only use print heads from Wincor Nixdorf; using any other head could result in damage to the printer. 9-pin print head: Print capacity: approx. 150 million characters Order no. 01750004389 Paper products Please refer to the following paper specifications for details on the paper quality. 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 295 Consumables Receipt Printer NP07A Paper specification Paper quality: Paper type: Paper color: Paper thickness: Paper smoothness (print side): Z 100 paper on rolls white 0.06 - 0.1 mm (0.0024" to 0.004") min. 20 Bekk sec. Receipt roll dimensions Paper width: Paper weight: Outer receipt roll diameter: End of paper. Inside diameter of roll sleeve: Wall thickness of roll sleeve: Roll sleeve material: 76.2 mm, 82.5 mm (- 1 mm) (3", 3.25" (- 0.04")) 55 g/m2 to 90 g/m2 (14.67 lb - 24 lb) ± 4 % max. 180 mm (7.09") / 260 mm (10.24") A receipt roll with an outer diameter of 260 mm (10.24") cannot be used in all configurations. not glued to roll sleeve 18 mm, 25 mm or 40 mm (+ 1 mm) * (0.71", 0.98" or 1.57" (+ 0.04")) * 3 mm (± 0.3 mm) (0.12" (± 0.012")) Carton / plastic * When ordering the paper rolls you have to specify one value. Control mark print Opacity: PCS value control mark: Position: Reflection factor Ro: 296 85 % according to DIN 53 146 70 % according to DIN 66 236 left or right or both on the same level 70 % according to DIN 53 145 part 1 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt Printer NP07A Consumables Control mark dimensions Mark height: Mark width: Mark color: Black mark distance: i 5 mm ± 0.1 mm (0.2" ± 0.004") 8 mm ± 0.1 mm (0.31" ± 0.004") black, uncolored black min. 70 mm, max. 210 mm (min. 2,76", max. 8.27") All dimensions in the diagrams are given in mm. Front side min. 70 mm, max. 210 mm (min. 2.76", max. 8.27") 8 (0.31") 1 8 (0.31") 5 (0.2") 1 Feeding direction 01750186618 D CINEO C2560 / ProCash 8150.- Operating Manual 297 Consumables Receipt Printer NP07A Preprinted receipts Receipts can be preprinted in the gray area on the front (see diagram). If you need receipts to be preprinted outside the area shown, the PCS rating must be below 40% and sensor-sensitive inks should not be used. The sensor light should reflect completely through the preprinted ink. Front side 8.5 (0.33") 1 8.5 (0.33") 1 Feeding direction 298 Pre-printing CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 i Different versions of the receipt printer are operated in the same way. Here is an example for the operation of the receipt printer described in terms of a version. TP07A TP07A-2 The thermal receipt printer TP07A/TP07A-2 is a modular built-in printer with a thermal printing unit, integrated paper cutter and a presenter (output transport) for variable receipt length. The receipt printer generates documents according to user software specifications, e.g. receipt slips. It is fitted with sensors which report paper-low status (weekend supply) and paper-out status so that the paper supply can be monitored by the user software. The TP07A/TP07A-2 processes paper rolls with the thermal print side and the control marks on the inside and the outside of the wound roll. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 299 Functional components and controls Receipt printer TP07A/TP07A-2 Functional components and controls TP07A 1 2 3 4 5 6 7 1 Paper guide 2 Position of control mark sensor, thermal print side left 3 Position of control mark sensor, thermal print side right 300 4 5 6 7 Presenter rocking bar Shaft of the presenter rocking bar Latching mechanism of presenter Receipt output (presenter) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Functional components and controls 1 2 7 3 8 4 5 6 1 Printer control panel/printer controller 2 Position of control mark sensor, right rear 3 Position of control mark sensor, rear left 01750186618 D 4 5 6 7 8 Spacer plate Paper roll holder Paper-low sensor setting Cutter Thermal printing unit CINEO C2560 / ProCash 8150 - Operating Manual 301 Functional components and controls Receipt printer TP07A/TP07A-2 TP07A-2 1 2 3 4 5 6 1 Paper guide 2 Position of control mark sensor, thermal print side right 3 Position of control mark sensor, thermal print side left 302 4 Presenter rocking bar 5 Latching mechanism of presenter 6 Receipt output (presenter) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Functional components and controls 1 2 3 4 5 6 7 8 1 Cutter 2 Printer control panel/printer controller 3 Position of control mark sensor, right rear 01750186618 D 4 Position of control mark sensor, rear left 5 Thermal printing unit 6 Spacer plate 7 Paper roll holder 8 Paper-low sensor setting CINEO C2560 / ProCash 8150 - Operating Manual 303 Printer control panel Receipt printer TP07A/TP07A-2 Printer control panel 3 1 4 2 5 6 7 1 LINE FEED key (paper feed) 2 Test key 3 POWER LED (green) 4 BoF - Bottom of Form LED (yellow) 5 ERROR-LED (red) 6 Power supply connection 7 USB 304 Press this key briefly once to feed the paper forwards by 1/6 inch. If you keep the key pressed for longer than two seconds, the paper is fed continuously until you release the key again. For test printouts Off: Power supply not stable On: Power supply stable Off: Paper roll inserted On: Paper low detected Blinking: End of paper detected Off: Normal mode On: Offline operation Blinking: error (see section "ERROR LED blinking pattern") Power supply connection (24 V) System connection CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Position of control mark sensor Position of control mark sensor A paper roll can have the control mark on the right or left on the thermal print side, or on the right or left on the rear. The following illustrations show the position of the thermal print side and the rear in the printing unit for a paper roll that has the thermal print side on the outside or inside (also see the section "Paper roll with the thermal print side on the outside" or "Paper roll with the thermal print side on the inside"). Thermal print side on the outside 1 1 Thermal print side 01750186618 D 2 2 Rear side CINEO C2560 / ProCash 8150 - Operating Manual 305 Position of control mark sensor Receipt printer TP07A/TP07A-2 Thermal print side on the inside 1 1 Thermal print side 306 2 2 Rear side CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Position of control mark sensor Paper roll with the thermal print side on the outside The control mark sensor must be positioned as follows, depending on the position of the control marks on the paper roll: 1 2 3 4 4 3 1 2 Control marks on the thermal print side 1 Position of control mark sensor, left 2 Position of control mark sensor, right Control marks on the rear 3 Position of control mark sensor, right 4 Position of control mark sensor, left The positioning of the control mark sensor is described in the section "Positioning the control mark sensor". 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 307 Position of control mark sensor Receipt printer TP07A/TP07A-2 Paper roll with the thermal print side on the inside The control mark sensor must be positioned as follows, depending on the position of the control marks on the paper roll: 1 2 3 4 4 3 1 2 Control marks on the thermal print side 1 Position of control mark sensor, left 2 Position of control mark sensor, right Control marks on the rear 3 Position of control mark sensor, right 4 Position of control mark sensor, left The positioning of the control mark sensor is described in the section "Positioning the control mark sensor". 308 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Printer accessories Printer accessories The following accessory comes with the printer; you will find it in the enclosed set. Roller holders Roller holder for 18 mm (0.71") core diameter Roller holder for 25 mm (0.98") core diameter Roller holder for 40 mm (1.57") core diameter 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 309 Basic settings Receipt printer TP07A/TP07A-2 Basic settings Selecting the roller holder Choose the roller holder that matches your particular paper roll core. 1 1 Roller holder for 18 mm (0.71") core diameter 2 Roller holder for 25 mm (0.98") core diameter 3 Roller holder for 40 mm (1.57") core diameter 2 3 310 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Basic settings Setting the paper-low sensor Before putting the device into service, or when there is a change of paper roll diameter or core diameter, check whether the selection switch (1) for the paper-low setting is in the right position in accordance with the following table and illustration. Core diameter 18 mm (0.71") 25 mm (0.98") 40 mm (1.57") Paper roll diameter 180 mm (7.09") 260 mm (10.24") (Insert position A) (Insert position B) Pos. A1 Pos. B1 Pos. A2 Pos. B2 Pos. A3 Pos. B3 1 1 Function switch for paper low setting Move the function switch to the required position (see also the table and illustration). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 311 Basic settings Receipt printer TP07A/TP07A-2 Positioning the control mark sensor The control mark sensor needs to be positioned in such a way that it can detect the control marks on the paper rolls that are being used. Two control mark sensor positions are available for this on the thermal print side or on the rear of the printer (also see the section "Position of control mark sensor"). Remove any remaining paper roll (see the section “Replacing the paper roll”). Changing the position of the control mark sensor on the thermal print side The control mark sensor can be positioned either on the right or left, depending on the position of the control marks on the thermal print side. The following example shows how to move the control mark sensor from the right to the left. Press the two catches in the arrow direction (1) and remove the control mark sensor from its mounting in the arrow direction (2). Mount the control mark sensor in the left position (3). 312 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Basic settings Changing the position of the control mark sensor on the rear The control mark sensor can be positioned either on the right or left, depending on the position of the control marks on the rear. The following example shows how to move the control mark sensor from the right to the left. Press the two catches in the arrow direction (1) and remove the control mark sensor from its mounting in the arrow direction (2). Mount the control mark sensor in the left position (3). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 313 Basic settings Receipt printer TP07A/TP07A-2 Changing the position of the control mark sensor between the thermal print side and the rear General information The control mark sensor can be positioned either on the thermal print side or on the rear, depending on the position of the control marks on the paper roll. 3 2 Use a suitable tool to bend the metal bracket (1) to a vertical position and remove the spacer plate (2) from its mounting (3) as shown by the arrow direction. 1 Changing from the thermal print side to the rear Press the two catches in the arrow direction (1) and remove the control mark sensor from its mounting in the arrow direction (2). 314 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 1 2 Basic settings Mount the control mark sensor in the mounting (1) or (2). 3 i 5 4 3 2 Guide the connecting cable through the cutout (3). Mount the spacer plate (1) in mountings (2) to (4). i Make sure that the connecting cable in the cutout (5) is not damaged when you mount the spacer plate. 1 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 315 Basic settings Receipt printer TP07A/TP07A-2 Changing from the rear to the thermal print side Press the two catches in the arrow direction (1) and remove the control mark sensor from its mounting in the arrow direction (2) Remove the cable from the cutout (3). Mount the control mark sensor in the mounting (1) or (2). 1 2 316 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Basic settings 4 Mount the spacer plate (1) in mountings (2) to (4). 3 2 1 General information Bend the metal bracket (1) back into its original position with the aid of a suitable tool. Insert a new paper roll (see section "Changing the paper roll"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 317 Paper-low sensor / paper-out sensor Receipt printer TP07A/TP07A-2 Paper-low sensor / paper-out sensor Paper-low sensor The paper-low sensor is located on the paper roll compartment. The sensor reports to the application whether a minimum amount of paper is available. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer lights up. Paper out sensor The paper out sensor is located at the paper guide. The photosensor reports to the application and the printer when the paper runs out. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer blinks. 318 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Replacing the paper roll Replacing the paper roll Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). i The following sections show how to change the paper roll, using a paper roll without control marks by way of example. The procedure is basically the same for a paper roll with control marks. Be sure to note the following when replacing the paper roll. Removing the paper roll Cut the paper in front of the paper guide (1). Remove the paper roll (2) or the empty paper roll sleeve from the printer in arrow direction. 2 Remove the remaining paper using the LINE FEED key. If necessary remove remaining paper from the printer (see section "Paper jam"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 319 Replacing the paper roll Receipt printer TP07A/TP07A-2 Inserting the paper roll Set the paper roll diameter (see the section "Basic settings"). i Only use the paper types that are approved for this device. Exact details are described in the section "Paper specifications". Prior to inserting a new paper roll, make sure that the beginning of the roll is not torn or folded. The beginning of the roll must be cut at right angles (see illustration below). 1 Pull off the old paper roll (1) from the paper roll shaft (2) in arrow direction. 2 320 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Replacing the paper roll Insert the paper roll shaft (1) in the new the paper roll (2) in arrow direction 2 1 Thermal print side on the outside of the paper roll Place the paper roll with the shaft in the shaft mountings (A) or (B) from above (see arrow (1)). Mind the direction in which the paper unrolls (2). Pos. A: For rolls with a diameter of 180 mm (7.09") Pos. B: For rolls with a diameter of 260 mm (10.24") A B 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 321 Replacing the paper roll Receipt printer TP07A/TP07A-2 Take the leading edge of the paper over the deflection roller and feed it into the paper guide (1). Keep pushing the paper into the paper support until it is drawn in automatically, cut off and the produced receipt is displayed via the presenter. If the paper is loaded correctly the following text will be printed on the first receipt: If you can read this print, Autoloading is successful (If you can read this text, the paper is correctly inserted) Remove the receipt from the presenter. Thermal print side on the inside of the paper roll Place the paper roll with the shaft in the shaft mountings (A) or (B) from above (see arrow (1)). Mind the direction in which the paper unrolls (2). Pos. A: For rolls with a diameter of 180 mm (7.09") Pos. B: For rolls with a diameter of 260 mm (10.24") A B 322 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Replacing the paper roll Take the leading edge of the paper over the deflection roller and feed it into the paper guide (1). Keep pushing the paper into the paper support until it is drawn in automatically, cut off and the produced receipt is displayed via the presenter. If the paper is loaded correctly the following text will be printed on the first receipt: If you can read this print, Autoloading is successful (If you can read this text, the paper is correctly inserted) Remove the receipt from the presenter. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 323 Replacing the paper roll Receipt printer TP07A/TP07A-2 Paper path - thermal print side on the outside The following illustration shows the paper path with respect to a paper roll with the thermal print side on the outside, as well as the position of some printer elements. 8 1 2 3 4 7 Paper roll (winding direction) Paper-low sensor Paper insertion opening Position of control mark sensor 6 5 5 6 7 8 4 3 2 1 Paper out sensor Thermal array Cutter Presenter Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 324 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Replacing the paper roll Paper path - thermal print side on the inside The following illustration shows the paper path with respect to a paper roll with the thermal print side on the inside, as well as the position of some printer elements. 8 1 2 3 4 7 6 Paper roll (winding direction) Paper-low sensor Paper insertion opening Position of control mark sensor 5 5 6 7 8 4 3 2 1 Paper out sensor Thermal array Cutter Presenter Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 325 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Recoverable errors The following table lists the blink patterns of all error conditions that can be remedied with the actions described in the section entitled "Paper jam." Error Description Paper jam during cutting 1 The automatic cutter does not work because it does not leave the home position or does not return to the home position. 3 A paper jam is detected between print starting position and the TOF sensor. 4 The printer doesn’t find the control mark. Paper jam prior to cutting Control mark detecting error Paper jam after cutting - in the presenter After cutting, a paper jam is detected in the presenter (i.e. in receipt output) of the printer. Paper jam After the paper is cut, a paper after cutting – in jam is detected in the printer's the retractor. retractor 326 Blinking diagram of ERROR-LED LED OFF LED ON ca. 5 sec ca. 5 sec ca. 5 sec 5 ca. 5 sec 6 ca. 5 sec CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED The following error conditions can be corrected by removing and inserting the paper roll. Error Description After cutting, the printer doesn't find TOF (top of form). Operation The paper is not in the print after switch-on start position after switch-on. error This error is enabled by memory switch 7-4. StartOfJob Timeout timeout for StartOfJob occurred (beginning because no of the print EndOfJob (end of the printing order) order) was received within the specified time. TOF (top of form) position not found 01750186618 D Blinking diagram of ERROR-LED LED OFF LED ON 7 ca. 5 sec 8 ca. 5 sec ca. 5 sec CINEO C2560 / ProCash 8150 - Operating Manual 327 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Unrecoverable errors If the following errors occur, please contact Technical Support. Error Description Temperatu There is an re error abnormality of the print line temperature. The power High supply voltage voltage is extremely error high. Supply voltage Low is extremely voltage low. error Printer The printer error driver does not correspond to the firmware (printer error). 328 Blinking diagram of ERROR-LED LED OFF LED ON 1 ca. 5 sec 3 ca. 5 sec 4 ca. 5 sec 5 ca. 5 sec CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Malfunctions Paper jam Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). Pull the paper out of the paper guide (1). You must also turn the hand knob in the arrow direction (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 329 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Removing scraps of paper from the presenter General 'OPEN' is shown marked on the latching/unlatching mechanism. Press on the area marked 'OPEN' in arrow direction (1). Slightly raise the presenter in arrow direction (2) and lift it out of the printer (3). Remove any paper that may be left in the presenter. Insert the receptacles in the corresponding devices in arrow direction (1). 330 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Lower the presenter in the arrow direction (1). The 'CLOSE' mark is shown on the latching/unlatching mechanism. Press the area marked 'CLOSE' down in the arrow direction (2) until the latching mechanism audibly locks into place. Removing scraps of paper underneath the presenter's rocking bar TP07A Press the shaft of the presenter rocking bar (1) down in arrow direction and lift out any scraps of paper (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 331 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Removing scraps of paper underneath the presenter's rocking bar TP07A-2 Remove the presenter (see previous section). Lift up the shaft of the presenter rocking bar (1) in arrow direction and lift out any scraps of paper that may be present (2). Removing scraps of paper from the thermal printing unit The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Press the green lever as far as possible in arrow direction (1) and then raise the thermal printing unit in arrow direction (2). 332 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Keep the thermal printing unit (1) open and cut the residual paper off at the paper guide. Remove the paper from the thermal printing unit in the arrow direction (2). Lower the thermal printing unit in the arrow direction (1) and ... 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 333 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 ... close the thermal printing unit by pressing the area marked 'PUSH' in the arrow directions (1) and (2). Press it until you hear the guide bolts (3) and (4) lock into position. Reinsert the paper (see section "Inserting the paper roll"). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Setting the cutter to home position When the cutter is in its home position you can see a red plastic mark at position (1). Check whether the cutter is in home position. If not, turn the knurled wheel (2) until you can see the red plastic mark (1) on the upper side of the cutter. 334 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Control mark recognition error Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). Check if the paper roll is inserted incorrectly or a paper roll without control mark was used. Reinsert the paper (see section "Inserting the paper roll"). Check that the control mark sensor is in the correct position (see the section "Positioning the control mark sensor"). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 335 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Cutter error Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). When the cutter is in its home position you can see a red plastic mark at position (1). Check whether the cutter is in home position. If not, turn the knurled wheel (2) until you can see the red plastic mark (1) on the upper side of the cutter. Turn off the voltage supply by pulling out the power connector (see section "Printer control panel", item 6) and reconnect it. This should initialize the printer. If this does not eliminate the problem, please contact Technical Support. Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 336 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED Temperature error thermal print head Please contact Technical Support. Remedying poor print quality i The reason for poor or too light print quality could be a soiled thermal array. This section describes how to clean the print head. If this does not improve the print quality, please contact Technical Support. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). Turn off the power by unplugging the power supply connector (see section "Printer control panel", item 6). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 337 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Press the green lever as far as possible in arrow direction (1) and then raise the thermal printing unit in arrow direction (2). Wipe off stains, dust or the like, on the heating element of the print head by using a soft lint-free cloth moistened with pure isopropyl alcohol (e.g. ISOPADS). Close the printing unit when Isopropyl alcohol has evaporated completely. Connect the printer to the power supply unit (see section "Printer control panel", item 6). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 338 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Blinking diagram of ERROR-LED No supply voltage If none of the three LEDs lights up and the printer does not execute any function, the reason may be a failure in the supply voltage. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and access the receipt printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility. refer to the chapter "Basic Operation"). Check that the power connector is correctly inserted (see the section "Printer control panel," 6) and inspect the connector cable. If you cannot find the error cause, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact Technical Support. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 339 Blinking diagram of ERROR-LED Receipt printer TP07A/TP07A-2 Cleaning the sensors Problems may also occur if the sensors are dirty. Clean the sensors to remove dirt or dust with a soft, lint-free cloth, or with compressed air. The positions of the sensors are shown in the following illustration. 1 1 2 3 4 2 3 4 Presenter output sensor Paper-cutting sensor (cutter) Top of Form (TOF) sensor Thermal sensor (print head) 5 6 7 5 Paper out sensor 6 Control mark sensor 7 Paper-low sensor (adjustable) Other problems Please contact Technical Support. 340 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Consumables Consumables You will find the reference address for obtaining consumables in the "Consumables" section in the chapter entitled "Appendix". Thermal array Use a Wincor Nixdorf thermal array only; otherwise there is a risk of damaging the printer. Thermal array: Print capacity: Order no. 01750064180 100 km (62.15 miles) Paper products Please refer to the following paper specifications for details on the paper quality. Paper specification Paper quality: Paper type: Paper color: Paper thickness: Paper smoothness (print side): 01750186618 D OJI KF50 – HDA or equivalent Thermal paper rolls (thermal print side outside and inside) White 0.06 - 0.09 mm (0.00236 - 0.00354") Min. 300 Bekk sec. CINEO C2560 / ProCash 8150 - Operating Manual 341 Consumables Receipt printer TP07A/TP07A-2 Receipt roll dimensions Paper width: Paper weight: External receipt paper roll diameter: End of paper. Inner diameter of roll sleeve: Wall thickness of roll sleeve: Roll sleeve material: 80 mm (3.15") (-1 mm [0.0393"]) 55 g/m2 - 80 g/m2 (1.94 oz/10.7639 ft² 2.8219 oz/10.7639 ft²) max. 180 mm / 260 mm (7.09"/10.24") A receipt roll with an external diameter of 260 mm (10.24") cannot be used in all configurations. Not glued to roll sleeve 18 mm (0.7086"), 25 mm (0.98425") or 40 mm (1.5748") (+1 mm [0.0393"]) * 3 mm (0.1181") (±0.3 mm [0.0118"]) Cardboard / plastic * Quote one of these values when ordering paper rolls. Control mark print Opacity: PCS value control mark: Position: Reflection factor Ro: 85 % according to DIN 53 146 70 % according to DIN 66 236 Left or right or both at the same height 70 % according to DIN 53 145 part 1 Control mark dimensions Mark height/width: Mark color: Control mark distance: 342 All dimensions in the drawings in mm Black, uncolored black min. 70 mm (2.7559"), max. 210 mm (8.2677") CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Receipt printer TP07A/TP07A-2 Consumables Front (thermal print side) 1 Transport direction Rear side 1 Transport direction 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 343 Consumables Receipt printer TP07A/TP07A-2 Pre-printing receipts The receipts can be pre-printed on the front and on the rear in the gray area (see illustration). If the receipts are pre-printed outside the specified area the PCS value must be less than 40%. Front (thermal print side) 1 Transport direction Pre-printing Rear side 1 Transport direction 344 Pre-printing CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 The needle journal printer NP06 has a modular design. It consists of a matrix printing mechanism, a control unit, a paper holder and a winder. The journal printer records all relevant operations and transactions with selected data. The NP06 is equipped with sensors which report paper-low status (weekend supply) and paper-out status so that the paper supply can be monitored by the application software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 345 Function elements and controls Journal Printer NP06 Function elements and controls 9 8 1 7 2 6 3 4 5 1 2 3 4 5 346 Print head Ribbon cartridge Printer control panel USB port Power supply connection with 24 V DC 6 7 8 9 Printing unit release lever Paper low sensor Paper roll compartment Take-up reel CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Printer control panel Printer control panel 1 2 3 4 7 6 5 1 LINE FEED key (paper feed) 2 TEST key 3 POWER LED (green) 4 LED PE (yellow) 5 ERROR LED (red) 6 Power supply connection 7 USB 01750186618 D Press this key briefly once to feed the paper forwards by 1/6 inch. If you keep the key pressed for longer than two seconds, the paper is fed continuously until you release the key again. For test printouts Off: Power supply not stable On: power supply stable Off: Paper roll inserted On: Paper low detected Blinks: Paper out detected Off: Normal mode On: Offline mode Blinks: Error (see the section entitled “ERROR LED blink patterns”) For power supply connection with 24 V System connection CINEO C2560 / ProCash 8150 - Operating Manual 347 Printer accessories Journal Printer NP06 Printer accessories The following accessory comes with the printer; you will find it in the enclosed set. Take-up reel Paper take-up reel for a journal roll of 80 mm (3.15") diameter Paper take-up reel for a journal roll of 105 mm (4.13") diameter 348 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Paper-low sensor / paper-out sensor Paper-low sensor / paper-out sensor Paper low sensor The paper low sensor is located on the paper roll compartment. The sensor detects the minimum paper level. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer lights up. Paper out sensor The paper out sensor is located at the paper guide. The photosensor reports to the application and the printer when the paper runs out. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer blinks. The printer can still print 15 lines after the message from the paper-out sensor. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 349 Replacing the ribbon cartridge Journal Printer NP06 Replacing the ribbon cartridge Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Hold the tab (1), raise the used ribbon cartridge in the direction of the arrow (2), and remove it from the printer in the direction of the arrow (3). 1 Remove the transport restraint (1) on the new ribbon cartridge by pressing it in the direction of the arrow. 1 350 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Replacing the ribbon cartridge Tauten the ribbon in the new cartridge by turning the knurled knob in the direction shown by the arrow. Hold the new ribbon cartridge by its tab (1), and place it in the printer in the direction of the arrow (2). Press the ribbon cartridge into the mounting in the direction of the arrow (3). 1 1 2 01750186618 D 5 4 3 Press the ribbon cartridge into the mounting in the direction of the arrow until the catches (1) and (2) lock into position. Make sure that the ribbon cartridge has correctly locked into position in the mounting on both sides, and that the ribbon (3) lies correctly between the print head (4) and the guide (5). CINEO C2560 / ProCash 8150 - Operating Manual 351 Replacing the paper roll Journal Printer NP06 Turn the ribbon cartridge's knurled wheel until the ribbon has moved under the print head. Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Replacing the paper roll Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Please carefully observe the following instructions when changing a paper roll. 352 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Replacing the paper roll Removing the paper roll 1 2 Cut the paper in front of the paper guide (1). Remove the printed journal roll (2) out of the printer in the direction shown by the arrow. Lift the paper roll or the empty paper sleeve (1) out of the printer in the direction shown by the arrow. 1 Remove any remaining paper by pressing the LINE FEED key. Take the printed journal roll off the take-up reel. Also remove any pieces of paper from the printer (see the section “Paper jam”). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 353 Replacing the paper roll Journal Printer NP06 Inserting the paper roll Only use the paper types that are approved for this device. Exact details are described in the section "Paper specifications". Prior to inserting a new paper roll, make sure that the beginning of the roll is not torn or folded. The beginning of the roll must be cut at right angles (see illustration below). i 1 2 Pull the old paper roll (1) off the paper roll shaft in the direction of the arrow (2). Insert the paper roll shaft (1) in the new paper roll in the direction shown by the arrow (2). 2 1 354 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Replacing the paper roll Place the paper roll with the shaft from above in the paper roll compartment (1). Position the paper roll so that the shaft lies in the guides. Mind the direction in which the paper unrolls (2). Take the front edge of the paper and feed it into the paper support (1). Push the paper in until it is pulled in automatically. The drive transports it out of the printer at the other end (2). If the paper is loaded correctly the following text will be printed at the beginning of the paper roll: The paper is correctly inserted if the following text is printed on the first receipt: Autoloading is successful (If you can read this text, the paper is correctly inserted) 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 355 Replacing the paper roll Journal Printer NP06 You have to choose the paper take-up reel in accordance with the type of journal that is being used (also see the section "Printer accessories"). Insert the strip of paper into the take-up reel (1) as shown in the figure. Wind the paper round the reel two or three times in the direction indicated by the arrow. Place the take-up reel in the appropriate guides (1) in the printer from above. Check the winding by pressing the LINE FEED key until the paper is pulled taut. Repeat if it fails. 356 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Replacing the paper roll Paper path 1 6 5 1 Paper roll (winding direction) 2 Paper low sensor 3 Paper motion sensor 4 3 2 4 Journal roll 5 Print head 6 Printer ribbon cartridge Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 357 ERROR LED blinking pattern Journal Printer NP06 ERROR LED blinking pattern Errors that can be remedied by the customer The following table shows the blinking pattern of all errors that can be recovered by removing and inserting the paper roll. Error Carrier error Description The carrier will not leave or reach its home position. After cutting, TOF the printer position not found doesn't find TOF. The paper Paper motion sensor motion does not error register paper movement. Timeout at StartOfJob StartOfJob timeout occurred because no EndOfJob was received within the specified time. ERROR LED blink pattern 2 approx. 5 sec 7 approx. 5 sec 9 approx. 5 sec approx. 5 sec LED OFF LED ON 358 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 ERROR LED blinking pattern Unrecoverable errors For recovery please contact Technical Support. Error Temperature error Error Voltage too high Error Voltage too low Printer error Description There is an abnormality of the print head temperature. The power supply voltage is extremely high. The voltage supplied is extremely low. The loaded printer driver does not correspond with the firmware. ERROR LED blinking pattern 1 approx. 5 sec 3 approx. 5 sec 4 approx. 5 sec 5 approx. 5 sec LED OFF LED ON 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 359 Problems Journal Printer NP06 Problems Paper jam Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). If necessary, tear the paper at the paper roll and at the take-up reel. If necessary, remove the paper roll and the take-up reel from the printer (see section "Replacing the paper roll"). Feed the remaining paper out of the printer by pressing the FEED key. The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Press the green lever (1) down in the direction of the arrow (2), and then raise the printing unit in the direction of the arrow (3). 1 Check the paper transport path and, if necessary, remove any paper scraps by hand or using tweezers. 360 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Problems Push the spring down (1) and release the paper pin roller and take it out in the direction shown by the arrow (2). Remove a paper jam manually or with tweezers. Mount the paper pin roller again. You must hear the paper pin roller lock into position. Swing the matrix printing mechanism in the direction of the arrow and ... 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 361 Problems Journal Printer NP06 ... close the matrix printing mechanism by pressing the ribbon cartridge in the direction of the arrow. Press until the lever (1) audibly clicks into place. 1 To insert the paper roll again and replace the take-up spool, proceed as described in the section "Replacing the paper roll". Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 362 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Problems Paper motion error This malfunction occurs if the paper motion sensor does not register any paper motion. The reason may be a blocked paper take-up reel or a paper jam. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Tighten the paper on the take-up reel as appropriate. Eliminate any paper jam (see section "Paper jam"). Replace the paper roll if necessary (see section "Replacing the paper roll"). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 363 Problems Journal Printer NP06 Remedying poor print quality A poor or too bright print image may be caused by a worn ribbon cartridge or a worn print head. If the print quality is poor, first replace the ribbon cartridge (see the section “Replacing the ribbon cartridge”). If this does not improve the print quality, you should replace the print head. This section describes how to replace the print head. If this does not improve the print quality, please contact Technical Support. i Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Turn off the power by unplugging the power supply connector (see section "Printer control panel", item 6). Remove the ribbon cartridge (see the section “Replacing the ribbon cartridge”). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. 3 364 Press the retaining clips as far as possible in the direction of the arrows (1) and (2). Raise the print head (3) slightly until you can detach the cable from the old print head. Connect the cable to the new print head and carefully place the new print head in its mounting. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Problems Secure the print head (1) in its mounting by pressing the clips as far as possible in the direction of arrows (2) and (3). 1 Insert the ribbon cartridge (see the section “Replacing the ribbon cartridge”). Connect the power supply plug (see the section “Printer control panel,” 6). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Print head temperature error If the error message ‘Print head temperature error’ is displayed, first replace the print head (see the section “Remedying poor print quality”). If the error is still displayed, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact your local customer care unit. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 365 Problems Journal Printer NP06 No supply voltage If none of the three LEDs lights up and the printer does not execute any function, the power supply could be interrupted. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Check that the power connector is correctly inserted (see the section “Printer control panel,” 6). If you cannot find the cause of the error, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact your local customer care unit. 366 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Problems Cleaning the sensors Problems may also occur if the sensors are dirty. Clean the sensors to remove dirt or dust with a soft, lint-free cloth, or with compressed air. The positions of the sensors are shown in the following diagram. 6 5 1 Paper-low sensor (not adjustable) 2 Paper motion sensor 3 Paper out sensor 4 3 2 1 4 Top of form (TOF) sensor 5 Thermal sensor of print head 6 Carrier home position Other problems Please contact your customer care unit. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 367 Consumables Journal Printer NP06 Consumables You will find the address for obtaining consumables in the “Consumables” section in the chapter entitled “Appendix". Ribbon cartridges Only use ribbon cartridges from Wincor Nixdorf; using any other cartridge could result in damage to the print head and the ribbon drive. Nylon ribbon cartridge, black Print capacity: 2 million characters Nylon ribbon cartridge, violet Print capacity: 6 million characters Order no. 01750076156 Order no. 01750076157 Print head Only use print heads from Wincor Nixdorf; using any other head could result in damage to the printer. 9-pin print head Print capacity: approx. 150 million characters 368 Order no. 01750004389 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal Printer NP06 Consumables Paper products Please refer to the following paper specifications for details on the paper quality. Paper specifications Paper quality: Paper type: Paper color: Paper thickness: Paper smoothness (print side): Z 100 paper on rolls white 0.06 - 0.1 mm (0.002" - 0.004") min. 20 BEKK sec. Journal roll dimensions Paper width: Paper weight: Outer journal roll diameter: End of paper: Internal diameter of roll core: Roll sleeve wall thickness: Roll core material: 01750186618 D 76.2 mm (3") (- 1 mm / 0.04") 55 g/m2 to 90 g/m2 (14.67 lb - 24 lb) ± 4 % max. 80 mm / 105 mm (3.15" / 4.13") Not attached to roll core 12.5 mm + 1 mm (0.49" + 0.04") 2 mm + 1 mm (0.08" + 0.04") Carton / plastic CINEO C2560 / ProCash 8150 - Operating Manual 369 Consumables 370 CINEO C2560 / ProCash 8150 - Operating Manual Journal Printer NP06 01750186618 D Journal printer TP06 The thermo journal printer TP06 has a modular design. It consists of a thermo printing unit, a control unit, a paper holder and a winder. The journal printer records all relevant operations and transactions with selected data. The TP06 is equipped with sensors which report paper-low status (weekend supply) and paper-out status so that the paper supply can be monitored by the application software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 371 Function elements and controls Journal printer TP06 Function elements and controls 7 6 1 5 2 3 4 1 2 3 4 372 Thermo printing unit Printer control panel USB port Power supply connection with 24 V DC 5 Paper low sensor 6 Paper roll compartment 7 Take-up reel CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Printer control panel Printer control panel 1 2 3 4 7 6 5 1 LINE FEED key (paper feed) 2 TEST key 3 POWER LED (green) 4 LED PE (yellow) 5 ERROR LED (red) 6 Power supply connection 7 USB 01750186618 D Press this key briefly once to feed the paper forwards by 1/6 inch. If you keep the key pressed for longer than two seconds, the paper is fed continuously until you release the key again. For test printouts Off: Power supply not stable On: power supply stable Off: Paper roll inserted On: Paper low detected Blinks: Paper out detected Off: Normal mode On: Offline mode Blinks: Error (see the section entitled “ERROR LED blink patterns”) For power supply connection with 24 V System connection CINEO C2560 / ProCash 8150 - Operating Manual 373 Printer accessories Journal printer TP06 Printer accessories The following accessory comes with the printer; you will find it in the enclosed set. Take-up reel Paper take-up reel for a journal roll of 80 mm (3.15") diameter Paper take-up reel for a journal roll of 110 mm (4.33") diameter 374 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Paper-low sensor / paper-out sensor Paper-low sensor / paper-out sensor Paper low sensor The paper low sensor is located on the paper roll compartment. The sensor detects the minimum paper level. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer lights up. Paper out sensor The paper out sensor is located at the paper guide. The photosensor reports to the application and the printer when the paper runs out. Depending on the application, this message can be evaluated and displayed, e.g. on a screen. The yellow status LED on the printer blinks. The printer can still print 15 lines after the message from the paper-out sensor. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 375 Replacing the paper roll Journal printer TP06 Replacing the paper roll Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Please carefully observe the following instructions when changing a paper roll. Removing the paper roll 1 2 Remove the printed journal roll (2) out of the printer in the direction shown by the arrow. Cut the paper in front of the paper guide (1). Lift the paper roll or the empty paper sleeve (1) out of the printer in the direction shown by the arrow. 1 376 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Replacing the paper roll Remove any remaining paper by pressing the LINE FEED key. Take the printed journal roll off the take-up reel. Also remove any pieces of paper from the printer (see the section “Paper jam”). Inserting the paper roll i Only use the paper types that are approved for this device. Exact details are described in the section "Paper specifications". Prior to inserting a new paper roll, make sure that the beginning of the roll is not torn or folded. The beginning of the roll must be cut at right angles (see illustration below). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 377 Replacing the paper roll 1 2 Journal printer TP06 Pull the old paper roll (1) off the paper roll shaft in the direction of the arrow (2). Insert the paper roll shaft (1) in the new paper roll in the direction shown by the arrow (2). 2 1 Place the paper roll with the shaft from above in the paper roll compartment (1). Position the paper roll so that the shaft lies in the guides. Mind the direction in which the paper unrolls (2). 378 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Replacing the paper roll Take the front edge of the paper and feed it into the paper support (1). Push the paper in until it is pulled in automatically. The drive transports it out of the printer at the other end (2). If the paper is loaded correctly the following text will be printed at the beginning of the paper roll: The paper is correctly inserted if the following text is printed on the first receipt: Autoloading is successful (If you can read this text, the paper is correctly inserted) You have to choose the paper take-up reel in accordance with the type of journal that is being used (also see the section "Printer accessories"). Insert the strip of paper into the take-up reel (1) as shown in the figure. Wind the paper round the reel two or three times in the direction indicated by the arrow. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 379 Replacing the paper roll Journal printer TP06 Place the take-up reel in the appropriate guides (1) in the printer from above. Check the winding by pressing the LINE FEED key until the paper is pulled taut. Repeat if it fails. 380 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Replacing the paper roll Paper path 1 4 1 Paper roll (winding direction) 2 Paper low sensor 3 2 3 Journal roll 4 Thermo array Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 381 ERROR LED blinking pattern Journal printer TP06 ERROR LED blinking pattern Errors that can be remedied by the customer The following table shows the blinking pattern of all errors that can be recovered by removing and inserting the paper roll. Error TOF position not found Description 7 After cutting, the printer doesn't find TOF. Operation After switch-on 8 the paper is not after power on in the print start position. This error error is enabled by memory switch 7-4. 9 The paper Paper motion sensor motion does not error register paper movement. Timeout at StartOfJob StartOfJob timeout occurred because no EndOfJob was received within the specified time. ERROR LED blinking pattern approx. 5 sec approx. 5 sec approx. 5 sec approx. 5 sec LED OFF LED ON 382 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 ERROR LED blinking pattern Unrecoverable errors For recovery please contact Technical Support. Error Temperature error Error Voltage too high Error Voltage too low Printer error Description There is an abnormality of the print line temperature. The power supply voltage is extremely high. The voltage supplied is extremely low. The loaded printer driver does not correspond with the firmware. ERROR LED blinking pattern 1 approx. 5 sec 3 approx. 5 sec 4 approx. 5 sec 5 approx. 5 sec LED OFF LED ON 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 383 Problems Journal printer TP06 Problems Paper jam Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). If necessary, tear the paper at the paper roll and at the take-up reel. If necessary, remove the paper roll and the take-up reel from the printer (see section "Replacing the paper roll"). Feed the remaining paper out of the printer by pressing the FEED key. The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Press the green levers (1) and (2) first up (3) and then raise the thermo printing unit in the direction of the arrow (4). 1 2 Check the paper transport path and, if necessary, remove any paper scraps by hand or using tweezers. 384 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Problems Lower the thermo printing unit in the direction shown by the arrow (1) and ... 3 ... lock the thermo printing unit into place by pressing the area marked 'PUSH' in the direction shown by the arrows (1) and (2). Press it until your hear the guide bolts (3) and (4) lock in position. 4 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 385 Problems Journal printer TP06 Push the spring down (1) and release the paper pin roller and take it out in the direction shown by the arrow (2). Remove a paper jam manually or with tweezers. Mount the paper pin roller again. You must hear the paper pin roller lock into position. To insert the paper roll again and replace the take-up spool, proceed as described in the section "Replacing the paper roll". Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. 386 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Problems Remedying poor print quality i The cause of poor or too light print quality could be a soiled thermo array. This section describes how to clean the print head. If this does not improve the print quality, please contact Technical Support. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Turn off the power by unplugging the power supply connector (see section "Printer control panel", item 6). The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Press the green levers (1) and (2) first up (3) and then raise the thermo printing unit in the direction of the arrow (4). 1 2 Wipe off stains, dust or the like, on the heating element of the print head by using a soft lint-free cloth moistened with pure Isopropyl alcohol (e.g. ISOPADS). Close the printing unit when Isopropyl alcohol has evaporated completely. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 387 Problems Journal printer TP06 Connect the printer to the power supply unit (see section "Printer control panel", item 6). Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Temperature error thermo print head Please contact your customer care unit. No supply voltage If none of the three LEDs lights up and the printer does not execute any function, the power supply could be interrupted. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the journal printer (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Check that the power connector is correctly inserted (see the section “Printer control panel,” 6). If you cannot find the cause of the error, close the CINEO C2560 / ProCash 8150, exit the product-specific software and contact your local customer care unit. 388 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Problems Cleaning the sensors Problems may also occur if the sensors are dirty. Clean the sensors to remove dirt or dust with a soft, lint-free cloth, or with compressed air. The positions of the sensors are shown in the following diagram. 5 4 1 Paper-low sensor (not adjustable) 2 Paper motion sensor 3 2 1 3 Paper-out sensor 4 Top of form (TOF) sensor 5 Thermo sensor of Thermo array Other problems Please contact your customer care unit. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 389 Consumables Journal printer TP06 Consumables You will find the address for obtaining consumables in the “Consumables” section in the chapter entitled “Appendix.” Thermo array Use a Wincor Nixdorf thermo array only; otherwise there is a risk of damaging the printer. Thermo array: Print capacity: Order no. 01750064180 100 km Paper products Please refer to the following paper specifications for details on the paper quality. Paper specifications Paper quality: Paper type: OJI KF50 – HDA or equivalent thermo paper rolls (thermo layer on the outside) Paper color: white Paper thickness: 0.06 - 0.09 mm (0.002" - 0.004") Paper smoothness (print side): min. 300 Bekk sec. 390 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Journal printer TP06 Consumables Journal roll dimensions Paper width: Paper weight: Outer journal roll diameter: End of paper: Internal diameter of roll core: Roll sleeve wall thickness: Roll core material: 01750186618 D 76.2 mm (3") (- 1 mm / 0.04") 55 g/m2 - 80 g/m2 (14.67 lb - 21.33 lb) max. 80 mm / 110 mm (3.15" / 4.33") Not attached to roll core 12.5 mm + 1 mm (0.49" + 0.04") 2 mm + 1 mm (0.08" + 0.04") Carton / plastic CINEO C2560 / ProCash 8150 - Operating Manual 391 Consumables 392 CINEO C2560 / ProCash 8150 - Operating Manual Journal printer TP06 01750186618 D Forms Printer TP20/TP22 Overview with intermediate transport 1 2 3 4 5 6 1 2 3 4 5 6 Output transport Forms printer Paper tray Weekend indicator Reject transport Reject compartment 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 393 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Papers are printed by the TP20/TP22, cut by a separation device and issued to the user separately or in bundles, or (if not removed) they are collected in a reject box. The printer mechanism collect function: 10 documents, maximum (with the same format). There is no collecting function when using a blackening unit (TRU). A dual color print is possible with the corresponding thermo paper. The TP22 features two thermo arrays to enable printing on both sides. The printing speed is max. 100 mm/sec. (3.94"/sec.) for monochrome printing and max. 50 mm/sec. (1.99"/sec.) for color printing. The format of the document is monitored by a sensor, which scans a control mark. The TP20/TP22 is available in the following versions: – Narrow or wide printing unit – One or two paper webs (to increase the paper supply or to process other printed forms) – Optional blackening unit for TP20 (TRU) i 394 All functions described in this section are performed while the device is open (see the section "Basic Operation"). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Function elements and controlsTP20 1 2 4 3 5 4 7 5 8 6 9 1 Locking/release lever for the printer drum cover 2 Printer drum 3 Thermo array 4 Locking/release knobs for the thermo array 01750186618 D 5 Locking/release lever of document feed unit 6 Paper web 1 7 Paper web 2 8 Grip of document feed unit 9 Printer control panel CINEO C2560 / ProCash 8150 - Operating Manual 395 Forms Printer TP20/TP22 Forms Printer TP20/TP22 TP22 1 2 4 3 5 4 7 5 8 6 9 1 Locking/release lever for the printer drum cover 2 Printer drum 3 Thermo arrays 4 Locking/release knobs for the Thermo arrays 396 5 Locking/release lever of document feed unit 6 Paper web 1 7 Paper web 2 8 Grip of document feed unit 9 Printer control panel CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Printer control panel 1 Status display 2 TEST key 3 EJECT key 1 TEST 2 EJECT 3 Key functions If an error occurs, the printer can be reset by using the EJECT key or the TEST key. EJECT key TEST key 01750186618 D This key is used to eject inserted paper from the paper transport unit. This key triggers a reset of the printer and simultaneously initiates the internal test. CINEO C2560 / ProCash 8150 - Operating Manual 397 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Replenishing the paper supply i If any residual paper is still located in the printer, it must be removed (see the section “Removing paper”). If the printer is equipped with two paper webs, paper can only be fed into rear paper web 1 if there is no paper in paper web 2. The marking must be on the rear. Feed the paper to the front of the document feed. Align the paper so that it is flush with the left edge. 398 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Feed the paper until it is drawn in automatically. The paper format is recognized automatically via the marking. If the paper moves backward and forward several times, this is for the purpose of horizontal alignment. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 399 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Removing paper Press the EJECT key (1) on the printer control panel. TEST EJECT 1 If paper is present in document feed 2, it is ejected from this feed. If you press the EJECT key again, the paper from feed 1 is ejected. 400 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Messages on the status display screen The status display for device messages is located on the printer's control panel. A flashing display indicates that an error has occurred; a static display indicates a normal operating status or signals a warning. Error messages and warnings i After eliminating the error, you can delete the error message by pressing the TEST key. If an additional error occurs, another error message is displayed and you must also eliminate this error. Status messages Code Status on on on 01750186618 D Meaning All of the LEDs on the two 7-segment displays are activated briefly when starting the printer (LED test). Power-up test active. The end of the power-up test is indicated by the right-hand decimal point flashing briefly. Printer is ready for operation CINEO C2560 / ProCash 8150 - Operating Manual 401 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Error messages Code Status flashing Meaning End of paper or paper jam in feed 1 flashing End of paper or paper jam in feed 2 on flashing Reject tray early warning limit reached Reject tray blocked flashing Paper mark not recognized flashing Document transport error (paper jam in feed channel) Reset/cutter error or an incorrect, non-defined thermo array detected (unknown head ID) flashing 402 flashing Drum cover is open or there is a reset error for the printer drum (collecting tray) flashing Paper jam reject tray / blackening unit Explanation/action Remove the scraps of paper and load a new stack. Remove the scraps of paper and load a new stack. Empty the reject tray. Empty the reject tray. Paper has been inserted incorrectly, incorrect paper has been used or the mark is missing. Re-insert the paper and conduct a test print. Eliminate paper jam. Remove any scraps of paper, check to make sure that the cutter module moves freely. Check the printer drum. Remove left-over paper and documents. Check whether the printer drum is open. Check the transition from the printer drum (collecting tray) to the reject tray and blackening unit. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Code Status flashing flashing flashing flashing Forms Printer TP20/TP22 Meaning Reset error for shutter or shutter (document output) does not open Hardware error in the printer controller Software error in the printer controller External light when synchronizing the photosensors flashing Output slot busy flashing Printer drum (collecting tray) full / incorrect software control / paper web 2 not present / interruption of graphics transmission (transmission time-out) / graphic data: Syntax, parameter error Thermo array(s) hot on 01750186618 D Explanation/action Check whether the shutter has been tampered with. Please contact the service department. Please contact the service department. Check whether the thermo array and swivel unit are mounted properly and securely locked in place. Check to see if the photosensors are dirty. Eliminate any intense external light. Check the removal tray. If it is not occupied, a software error has occurred. Please notify your system administrator. There is a system error. Please notify your system administrator. Check the ambient conditions / temperature and reduce the temperature if necessary (e.g. prevent direct sunlight). CINEO C2560 / ProCash 8150 - Operating Manual 403 Forms Printer TP20/TP22 Code Status flashing Meaning Thermo array(s) overheated (65° C / 149 ° F) / not operational. Abort the transaction if necessary. flashing Paper jam in the output transport area * Paper jam in the reject transport area * Reset error for swivel transport unit * flashing flashing Forms Printer TP20/TP22 Explanation/action Check the ambient conditions / temperature and reduce the temperature if necessary (e.g. prevent direct sunlight). Eliminate paper jam. Eliminate paper jam. Check the swivel transport unit and eliminate the paper jam. * Error only occurs for cash devices 404 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Loader messages Code Meaning Firmware and character generator (font) loaded, loader active Character generator (font) loaded, firmware missing Firmware loaded, character generator (font) missing No firmware, no character generator (font) loaded PGA file not loaded If any other messages occur, please contact the system administrator or the service department of your local WINCOR NIXDORF International GmbH branch office. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 405 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Malfunctions If the information provided in this section is not sufficient to eliminate the problem, please contact the customer service department of your local WINCOR NIXDORF International GmbH branch office. Eliminating a paper jam in the drum Try to eliminate the paper jam initially by pressing the EJECT key (1). If this is not possible, proceed as follows: TEST EJECT 1 406 1 Press the green lever (1) on the drum cover. Fold the drum cover downwards (arrow 2). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Turn the drum until the jammed paper is visible. Remove the jammed paper (see arrow 1). Check for paper scraps! Close the flap of the drum cover by swinging it upwards (arrow 2) until it engages. If necessary, remove the documents from the document reject tray (see the section "Basic Operation"). Press the TEST key on the printer control panel to initiate a test print (see the section "Initiating a test print"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 407 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Eliminating a paper jam in the document feed Try to eliminate the paper jam initially by pressing the EJECT key (1). If this is not possible, switch off the device. Also refer to the section "Basic Operation" for more information. TEST EJECT 1 Remove the paper from the document feeds (see the section "Removing paper"). Press the green levers on the document feed unit inwards (see arrows 1). Fold the document feed unit downwards (arrow 2). 408 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remove the jammed paper (see arrow 1). Fold the document feed unit upwards again (arrow 2) and make sure that it locks into position on both sides. Switch the device on again. Also refer to the section "Basic Operation" for more information. Re-insert the paper (see the section "Loading paper"). The printer resets automatically. Press the TEST key on the printer control panel to initiate a test print (see the section "Initiating a test print"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 409 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remedying poor print quality / paper jams caused by marking errors (TP20) If the print quality is poor or there is a paper jam because the print mark has not been recognized, clean the sensors on the printer as follows: Switch off the device. Also refer to the section "Basic Operation" for more information. The thermo array can become very hot. Press the two green buttons (arrows 1) and slide the thermo array downwards from its mounting (arrow 2). You can then tilt the thermo array forwards. 410 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remove any remaining paper from the paper path and the blade area. Remove paper dust from the thermo array (arrow) by using a cleaning cloth and some isopropyl (order number: 01750104065). Clean the three sensors (arrows) using an air duster (order number: 01750057331). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 411 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Then reassemble the thermo array in reverse sequence. When doing this make sure that the thermo array re-engages into position in its mount (see arrows). Switch the device on again. Also refer to the section "Basic Operation" for more information. The printer then resets automatically. Press the TEST key on the printer control panel to initiate a test print (see the section "Initiating a test print"). If this does not improve print quality, please contact the service department. 412 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remedying poor print quality / paper jams caused by marking errors (TP22) If the print quality is poor or there is a paper jam because the print mark has not been recognized, clean the sensors on the printer as follows: Switch off the device. Also refer to the section "Basic Operation" for more information. The thermo arrays can get hot. Press the two green buttons (arrows 1) and pull the front thermo array upwards from its mount (arrows 2). You can then tilt the thermo array forwards (arrow 3). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 413 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remove any remaining paper from the paper path and the blade area. Remove paper dust from the thermo array (arrow) by using a cleaning cloth and some isopropyl (order number: 01750104065). Remove the front transport roller (1). 1 414 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Remove any scraps of paper and paper dust from the rear paper feed, if necessary, by using a cleaning cloth and some isopropyl (order number: 01750104065) (see arrow). Remove paper dust from the lower thermo array (arrows) by using a cleaning cloth and some isopropyl (order number: 01750104065). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 415 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Clean the three sensors (arrows) using an air duster (order number: 01750057331). Remove paper dust from the upper thermo array (arrows) by using a cleaning cloth and some isopropyl (order number: 01750104065). 416 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Reinsert the front transport roller (see arrows). Then reassemble the thermo array in reverse sequence. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 417 Forms Printer TP20/TP22 Forms Printer TP20/TP22 When doing this make sure that the thermo array re-engages into position in its mount (see arrows) and then close the document feed. Switch the device on again. Also refer to the section "Basic Operation" for more information. The printer then resets automatically. Press the TEST key on the printer control panel to initiate a test print (see the section "Initiating a test print"). If this does not improve print quality, please contact the service department. 418 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Initiating a test print Press the TEST key (1) on the printer control panel to initiate a test print. TEST 1 EJECT Test document TP20 The test document may look as follows: 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 419 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Description of the test document for TP20: Name Meaning Header $MOD$ IDs Page header and $MOD$ IDs TP20APGA.PGA $MOD$ ID of the loadable PGA (content of the programmable gate array) TP20ALDR.FRM TP20_437.FNT TP20ASTD.MOD TP20ABST.BST $MOD$ ID of the loadable loader $MOD$ ID of the loadable font $MOD$ ID of the loadable firmware $MOD$ ID of the bootstrap FACTORY SETTINGS Default settings Serial number PRINTER / CONTROLLER Serial numbers of the printer and controller Revision level (MS) PRINTER / CONTROLLER Revision levels of the printer and controller in hexadecimal code. HARDWARE / MECHANIC OPTION Hardware and mechanical options Reject box Reject box type: "Terminal", "Cash", "TRU", "None", "Unknown" Paper box (path 1/2) Paper tray available path 1/2: "Y" (=yes), "N" (=no) Paper roll (path 1/2) Paper roll available path 1/2: "Y" (=yes), "N" (=no) Shutter type Shutter type: "1", "2", "3", "None", "Unknown" The meaning is linked to the Add. transport ID. Board version Controller board version GA release Gate array FPGA (Field Programmable Gate Array) ID 2nd paper path 2nd paper path available: "Y" (=yes), "N" (=no) Add. transport ID Additional transport ID: "Terminal", "Cash Indoor", "Cash Outdoor", "None", "Unknown" TRU Blackening unit available: "Y" (=yes), "N" (=no) (TRU = Thermo Reject Unit) 420 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Name Meaning Print unit Print unit ID: "Wide" (=wide print unit, up to 216 mm (8.50") paper width), "Narrow" (=narrow print unit, up to 175 mm (6.89") paper width), "None", "Unknown" Thermo head ID Thermo array ID CONFIGURATION SETTINGS (PATH 1/2") Configuration settings for path 1/2 Hor. pos. (ASCII) Horizontal first print position in ASCII text mode (in 1/180 inch), path 1/2. The following settings are implemented via the Customizing software. If you have any queries, please contact your software consultant. This setting has no effect on printing in the GDI graphics mode. Paper grade Paper grade "0" .. "7", Print quality optimized for specific paper type 0= Default 6 = When using a blackening unit and WN paper 01750081601 Intensity mono Print intensity of black pixels "0" (= minimum) .. "7" (= maximum) Print speed mono Print speed for monochrome printing: "Opt" (print-optimized), "Max" (speed-optimized) Mark type Paper mark type for path 1/2: "Auto" (automatic setting), "No mark" (unmarked paper), "C" (mark C center), "D", (mark D), "CL" (mark C left in narrow printing unit), "CR" (mark C right in wide printing unit) Vert. pos. (ASCII) Horizontal first print position in ASCII text mode (in 1/180 inch), path 1/2. This setting has no effect on printing in the GDI graphics mode. Paper type Paper type: "Mono" (single color print), "Color" (dual color print) Intensity color Print intensity of colored pixels "0" (= minimum) .. "7" (= maximum) Print speed color Print speed for color printing: "Opt" (print-optimized), "Max" (speed-optimized) Used mark type Paper mark used for path 1/2: "Undef" (undefined), "No mark" (unmarked paper), "C" (mark C center), "D", (mark D), "CL" (mark C available left in narrow printing unit), "CR" (mark C available right in wide printing unit) 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 421 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Name Meaning Page counter Page counter, number of cut documents Test document TP22 The test document may look as follows: Description of the test document for TP22: Name Meaning Header $MOD$ IDs Page header and $MOD$ IDs TP22APGA.PGA $MOD$ ID of the loadable PGA (content of the programmable gate array) TP22ALDR.FRM TP22_437.FNT TP22ASTD.MOD TP22ABST.BST $MOD$ ID of the loadable loader $MOD$ ID of the loadable font $MOD$ ID of the loadable firmware $MOD$ ID of the bootstrap FACTORY SETTINGS 422 Default settings CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Name Meaning Serial number PRINTER / CONTROLLER/ SYSTEM Serial numbers of the printer, controller and system Revision level (MS) PRINTER / CONTROLLER Revision levels of the printer and controller in hexadecimal code. HARDWARE / MECHANIC OPTION Hardware and mechanical options Reject box Reject box type: "Terminal", "Cash", "TRU", "None", "Unknown" Paper box (path 1/2) Paper tray available path 1/2: "Y" (=yes), "N" (=no) Paper roll (path 1/2) Paper roll available path 1/2: "Y" (=yes), "N" (=no) Shutter type Shutter type: "1", "2", "3", "None", "Unknown" The meaning is linked to the Add. transport ID. Board version Controller board version GA release Gate array FPGA (Field Programmable Gate Array) ID 2nd paper path 2nd paper path available: "Y" (=yes), "N" (=no) Add. transport ID Additional transport ID: "Terminal", "Cash Indoor", "Cash Outdoor", "None", "Unknown" TRU Blackening unit available: "Y" (=yes), "N" (=no) (TRU = Thermo Reject Unit) Print unit Print unit ID: "Wide" (=wide print unit, up to 216 mm (8.50") paper width), "Narrow" (=narrow print unit, up to 175 mm (6.89") paper width), "None", "Unknown" Double-sided Double-sided printing unit: "Y" (=yes), "N" (=no) Thermo head ID Thermo array ID Thermo head 2 ID ID of the 2nd thermo array (rear print) CONFIGURATION SETTINGS (PATH 1/2") Configuration settings for path 1/2 01750186618 D The following settings are implemented via the Customizing software. If you have any queries, please contact your software consultant. CINEO C2560 / ProCash 8150 - Operating Manual 423 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Name Meaning Hor. pos. (ASCII) Horizontal first print position in ASCII text mode (in 1/180 inch), path 1/2. This setting has no effect on printing in the GDI graphics mode. Paper width Paper width in 1/180 inch, path 1/2. Paper grade Paper grade "0" .. "7", Print quality optimized for specific paper type 0= Default 6 = When using a blackening unit and WN paper 01750081601 Intensity mono Print intensity of black pixels "0" (= minimum) .. "7" (= maximum) Print speed mono Print speed for monochrome printing: "Opt" (print-optimized), "Max" (speed-optimized) Mark type Paper mark type for path 1/2: "Auto" (automatic setting), "No mark" (unmarked paper), "C" (mark C center), "D", (mark D), "CL" (mark C left in narrow printing unit), "CR" (mark C right in wide printing unit) Hor. pos. 2 (ASCII) Horizontal first print position on the rear in ASCII text mode (in 1/180 inch), path 1/2. This setting has no effect on printing in the GDI graphics mode. Vert. pos. (ASCII) Horizontal first print position in ASCII text mode (in 1/180 inch), path 1/2. This setting has no effect on printing in the GDI graphics mode. Paper type Paper type: "Mono" (single color print), "Color" (dual color print), "Mono2" (single color, double-sided print), "Color2" (dual color, double-sided print) Intensity color Print intensity of colored pixels "0" (= minimum) .. "7" (= maximum) Print speed color Print speed for color printing: "Opt" (print-optimized), "Max" (speed-optimized) Used mark type Paper mark used for path 1/2: "Undef" (undefined), "No mark" (unmarked paper), "C" (mark C center), "D", (mark D), "CL" (mark C available left in narrow printing unit), "CR" (mark C available right in wide printing unit) Page counter Page counter, number of cut documents 424 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 01750186618 D Forms Printer TP20/TP22 CINEO C2560 / ProCash 8150 - Operating Manual 425 Forms Printer TP20/TP22 Forms Printer TP20/TP22 Cleaning and care Remove any residual paper and foreign objects from the print area and the output area of the printer whenever you refill paper. Proceed as follows: Switch off the device (see the section "Basic Operation"). Remove the paper dust. Use the following cleaning agents: Air duster order number: 01750057331 Cleaning cloth with isopropyl order number: 01750104065 The ordering addresses can be found in the appendix. Switch the device on again (see the section "Basic Operation"). 426 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Forms Printer TP20/TP22 Paper specifications ThermoPaper specification for TP20/TP22, Z-fold Document type: Paper type: Paper quality: Paper weight: Document width: Punch holes: Transport perforation: Folding perforation: Tear-off perforation, longitudinal: 01750186618 D Single-ply z-folded TP20: Single-sided thermo paper TP22: Single-sided and double-sided thermo paper Thermodynamic sensitivity: 10 mJ/mm². For an optical density OD = 1.2 (dynamic print density) measured with X-Ride 530 Static print density: > 90° Celsius (194 ºF) for OD = 1.2 measured with Macbeth RD 914 TP20: 80 – 130 g/m² (± 5 g/m²) (21.36 - 34.71 lb) (+- 1.33 lb) TP22: 80 – 90 g/m² (± 5 g/m²) (21.36 - 24.03 lb) (+- 1.33 lb) 148 – 175 mm ± 0.5 mm (5.83 - 6.89" ± 0.02") (TP20 narrow) 175 – 216 mm ± 0.5 mm (6.89 - 8.50" ± 0.02") (TP20 wide) Admissible in compliance with DIN 821 Sheet 2 Central position in relation to document height 80 ± 0.1 mm Hole spacing (3.15 ± 0.0039") 5.5 ± 0.1 mm Hole Ø (0.22 ± 0.0039") 11 ± 0.3 mm Distance from left edge of (0.43 ± 0.012") paper Not admissible The perforation must be positioned at right angles to the left paper margin Web 1mm (0.039") : Cut 4 mm (0.16") not admissible CINEO C2560 / ProCash 8150 - Operating Manual 427 Forms Printer TP20/TP22 Document type: Customer-specific imprints TP20: Printed side: Type: Rear: Customer-specific imprints TP22: Front: Type: Single-ply z-folded Thermo-sensitive front surface Color printing suitable for thermo paper, Printing permitted except in the area of the paper marks, see the detailed "Paper specifications". Thermo-sensitive front surface Color printing suitable for thermo paper, smudgeproof up to 260° C (500° F) Rear: Single-sided print: Dual-sided print: Control marks: Fold length: Stack height: i Forms Printer TP20/TP22 Printing permitted except in the area of the paper marks, see the detailed "Paper specifications". Thermosensitive rear as front Printing permitted, control marks according to the definition for document D are recommended. The control marks are located on the rear of the document! Please refer to the detailed "Paper specifications" for information relating to the control mark and its print contrast. max. 317.5 mm (12.5") Terminal device: max. 210 mm (8.27") Cash device: max. 105 mm (4.13") Specific parameters are released for all Wincor Nixdorf papers, which must be activated. Please contact your local Wincor Nixdorf branch office for activation. For detailed information please refer to the "Paper specifications" on the supplied CD or contact your local branch office 428 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22Eliminating a paper jam in the intermediate transport Eliminating a paper jam in the intermediate transport Jam in the output transport Pull the two levers on the left and right-hand side of the output transport in the direction of the arrow (1) and open it (see arrow 2). Pull the jammed paper in the direction of the arrow (3) and remove it from the output transport. If necessary, turn the handwheel (2) to assist you when doing this. Close the output transport (1) and press the two levers (2) in the direction of the arrow (3). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 429 Eliminating a paper jam in the intermediate transportForms Printer TP20/TP22 Jam in the reject transport Start by pulling the handle on the reject transport in the direction of the arrow (1) and then maneouvre it downwards (2) as far as the end point (3). Pull the jammed paper in the direction of the arrow (2) and remove it from the reject transport. If necessary, turn the handwheel (1) to assist you when doing this. Pull the handle on the reject transport in the direction of the arrow (1). It then engages again at the top (see arrow (2)). 430 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Forms Printer TP20/TP22 Emptying the reject tray Emptying the reject tray Pull the reject tray in the direction of the arrow (1). Remove the documents (2). Close the reject tray again in the direction of the arrow (1) until it engages. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 431 Emptying the reject tray 432 Forms Printer TP20/TP22 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H See the chapter "Device Overview" for the position of the coin dispenser module. i The operation for the coin dispenser module with four coin hoppers is the same as the one with eight hoppers. As an example, the manual describes how to operate the coin dispenser module with eight coin hoppers. Overview of versions Coin dispenser module CM2-O-4H with four coin hoppers 01750186618 D Coin dispenser module CM2-O-8H with eight coin hoppers CINEO C2560 / ProCash 8150 - Operating Manual 433 Function elements and controls Coin Dispenser Module CM2-O-4H/8H Function elements and controls Overall view CM2-O-4H 4 5 3 6 2 1 1 2 3 4 434 Coin hopper 1 Coin hopper 2 Coin hopper 3 Coin hopper 4 5 Securing bracket 6 Securing bracket lock CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Function elements and controls CM2-O-8H 5 6 7 8 4 3 9 2 10 1 1 2 3 4 5 Coin hopper 1 Coin hopper 2 Coin hopper 3 Coin hopper 4 Coin hopper 5 01750186618 D 6 7 8 9 10 Coin hopper 6 Coin hopper 7 Coin hopper 8 Securing bracket Securing bracket lock CINEO C2560 / ProCash 8150 - Operating Manual 435 Function elements and controls Coin Dispenser Module CM2-O-4H/8H View with opened coin hoppers CM2-O-4H 1 1 Coin chute 436 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Function elements and controls CM2-O-8H 1 1 Coin chute 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 437 Function elements and controls Coin Dispenser Module CM2-O-4H/8H Coin hopper 1 2 3 4 5 6 1 Hopper cover 2 Hopper bin 3 Coin sensor 438 4 Separator disk 5 Locking tabs 6 Hopper base CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Opening/closing the securing bracket Opening/closing the securing bracket Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and make the coin dispenser module accessible (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). CM2-O-4H Opening it Insert the key in the lock of the securing bracket. Turn the key counterclockwise (1). Lift the securing brackets (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 439 Opening/closing the securing bracket Coin Dispenser Module CM2-O-4H/8H Closing Pull the securing brackets downwards (1). Turn the key clockwise (2). Remove the key. Close the device and exit the product-specific software. 440 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Opening/closing the securing bracket CM2-O-8H Opening it Insert the key in the lock of the securing bracket. Turn the key counterclockwise (1). Slide the securing bracket as far as possible to the left or right (2) (depending on which coin hopper you want to access). Closing Slide the securing bracket to the central position (1) and ... or 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 441 Opening/closing the securing bracket Coin Dispenser Module CM2-O-4H/8H ... align the bracket so that it engages in the central position (1). Turn the key clockwise (2). Remove the key. Close the device and exit the product-specific software. 442 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Loading the coin hoppers Loading the coin hoppers i When filling the coin hopper, make sure that no foreign objects or coin types that do not comply with the configuration of the coin hopper are allowed to enter the hopper. Open the securing bracket (see section "Opening/closing the securing bracket“). Open the hopper cover of the coin hopper that need to be filled (1). Fill the coin hopper with the coin type assigned to the coin hopper (1). i The individual coin hoppers and the permitted coin types/sizes which can be processed by the coin hopper are pre-configured at the factory. The set coin type and currency is to be inferred from the label on the coin hopper. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 443 Loading the coin hoppers Coin Dispenser Module CM2-O-4H/8H Make sure during the filling of the coin hoppers that the maximum capacity is not exceeded. The coins should not touch the hopper cover and the distance between the coins and the cover must be at least 5 mm (0.20"). The coin types are listed in Euros, as an example. Coins 0.01 € 0.05 € 0.10 € 0.20 € 0.50 € 1.00 € 2.00 € i Filling Quantity approx. 1079 approx. 582 approx. 618 approx. 409 approx. 333 approx. 362 approx. 300 If a coin hopper has been accidentally filled with a coin type which does not comply with configuration of the coin hopper to be filled, the hopper must be emptied completely (see section "Emptying the coin hoppers"). Close the hopper cover of the coin hopper that is filled (1). Close the securing bracket (see section "Opening/closing the securing bracket“). 444 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Emptying the coin hoppers Emptying the coin hoppers Open the securing bracket (see section "Opening/closing the securing bracket“). Put a suitable container under the coin hopper that need to be emptied. Open the coin hopper (1). filled coin hopper can weigh i The up to 3 kg (6.61 lb)! Support the coin hopper with one hand during the opening (2). The hopper cover is not locked and can be opened during the opening. Open the hopper cover completely (1), to empty the coin hopper (2). Support the coin hopper with one hand while doing this (see the small arrow). i Check that the coin hopper is completely empty. Remove jammed coins from the coin hopper, if necessary (see section "Eliminating a coin jam“). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 445 Emptying the coin hoppers Coin Dispenser Module CM2-O-4H/8H Risk of crushing for the fingers/hands! Make sure during the closing of the coin hopper that the fingers/hands are not between the coin hopper and the mounting in the coin dispenser module! Close the emptied coin hopper again (1). Close the securing bracket (see section "Opening/closing the securing bracket“). 446 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Eliminating a coin jam Eliminating a coin jam Open the securing bracket (see section "Opening/closing the securing bracket“). Eliminate a coin jam in the coin chute Empty all coin hoppers before eliminating the coin jam (see section "Emptying the coin hoppers"). CM2-O-4H Open the emptied coin hoppers (see arrows). Remove the jammed coins in the coin chute (see arrow). i Make sure no cables are pinched when closing the coin hoppers. Close the empty coin hoppers again. Close the securing bracket (see section "Opening/closing the securing bracket“). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 447 Eliminating a coin jam Coin Dispenser Module CM2-O-4H/8H CM2-O-8H Open the emptied coin hoppers (see arrows). Remove the jammed coins in the coin chute (see arrows). i Make sure no cables are pinched when closing the coin hoppers. Close the empty coin hoppers again. Close the securing bracket (see section "Opening/closing the securing bracket“). i 448 After eliminating the coin jam there is an opportunity for cleaning (see section "Cleaning and maintenance"). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Eliminating a coin jam Eliminate a coin jam in the coin hopper Empty the corresponding coin hopper before eliminating the coin jam (see section "Emptying the coin hoppers"). Open the coin hopper slightly to access the locking tabs on the coin hopper. Press the locking tabs on both sides of the coin hopper (1). i The coin hopper must be emptied completely. Remove the hopper bin upwards (2). Open the coin sensor (1). 2 Remove the separator disk (2). Remove the jammed coins. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 449 Eliminating a coin jam Coin Dispenser Module CM2-O-4H/8H Reinsert the separator disk (1). Make sure during the inserting that the tooth systems on the separator disk and in the hopper base interlock. 1 Close the coin sensor again (2). Set the hopper bin back on the hopper base with the tabs (1). Press the hopper bin downwards until the locking tabs lock into position (2). i Make sure the coin sensor is fully depressed onto the separator disk. Close the securing bracket (see section "Opening/closing the securing bracket“). i 450 After eliminating the coin jam there is an opportunity for cleaning (see section "Cleaning and maintenance"). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Cleaning and maintenance Cleaning and maintenance Cleaning interval: Once a year Perform a visual test of the coin hoppers and remove any coin types that do not comply with the configuration for the hopper that is to be filled; also remove any foreign objects. Clean the coin paths (see the following illustrations). Cleaning the coin hopper Empty the coin hoppers (see section "Emptying the coin hoppers"). Open the coin hopper slightly to access the locking tabs on the coin hopper. Press the locking tabs on both sides of the coin hopper (1). i The coin hopper must be emptied completely. Remove the hopper bin upwards (2). Open the coin sensor (1). Clean the area underneath the coin sensor with compressed air (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 451 Cleaning and maintenance Coin Dispenser Module CM2-O-4H/8H Remove the separator disk (1). 1 Clean the area underneath the separator disk with compressed air (2). Reinsert the separator disk (1). Make sure during the inserting that the tooth systems on the separator disk and in the hopper base interlock. 1 Close the coin sensor again (2). Set the hopper bin back on the hopper base with the tabs (1). Press the hopper bin downwards until the locking tabs lock into position (2). i 452 Make sure the coin sensor is fully depressed onto the separator disk. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Coin Dispenser Module CM2-O-4H/8H Cleaning and maintenance Cleaning the coin chute CM2-O-4H Empty the coin hoppers (see section "Emptying the coin hoppers"). Open the coin hoppers (see arrows). Remove the jammed coins in the coin chute (see arrow). Clean the coin chute with compressed air. i Make sure no cables are pinched when closing the coin hoppers. Close the empty coin hoppers again. Close the securing bracket (see section "Opening/closing the securing bracket“). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 453 Cleaning and maintenance Coin Dispenser Module CM2-O-4H/8H CM2-O-8H Empty the coin hoppers (see section "Emptying the coin hoppers"). Open the coin hoppers (see arrows). Remove the jammed coins in the coin chute (see arrows). Clean the coin chute with compressed air. i Make sure no cables are pinched when closing the coin hoppers. Close the empty coin hoppers again. Close the securing bracket (see section "Opening/closing the securing bracket“). 454 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Passbook module PUxx A separate operating manual is available for the Passbook Modul PUxx supplied with the device (order number: 01750195516). See the chapter "Device Overview" for the position of the Passbook Modul. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 455 Passbook module PUxx 456 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Check scanner A separate operating manual is available for the check scanner and is supplied with the device (order number: 01750177522). See the chapter "Device Overview" for the position of the check scanner. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 457 Check scanner 458 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Anti-Skimming module II Depending on the option you ordered, the Anti-Skimming module II DD is able to detect and to disturb skimming modules in front of the card reader's slot whereas the Anti-Skimming module II D is just able to disturb them. Anti-Skimming module II DD Anti-Skimming Module II DD identifies skimming modules in front of a card reader's card slot. Copying magnet strip cards is additionally disrupted by a permanently set-up interference field in front of the card reader's card slot. Once Anti-Skimming Module II DD detects a skimming module, an alarm is triggered via product-specific software. An alarm is also displayed on the status LED of the ASKIM control and indicator, the location of which you will find in Chapter "Device Overview". The product-specific software can react to this alarm correspondingly, e.g. put the machine out of service, trigger a silent alarm or switch-on a camera. General information on the functions During the operation of the Anti-Skimming module, an alarm may occur which cannot be clearly allocated. This alarm may be triggered by external influences (e.g. massive interference fields from the environment) or by criminal skimming attacks which were interrupted after the device was shut down. Based on previous experiences, up to 5 of such not clearly identifiable alarms may occur per year. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 459 Anti-Skimming module II DD Anti-Skimming module II ASKIM control and indicator 1 2 1 Status LED 460 2 ASKIM button CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Anti-Skimming module II Anti-Skimming module II DD Status messages The current status of the anti-skimming module II DD and any messages that occur are shown on the status LED. The anti-skimming module II DD status messages are listed in the following table. The status messages, their meanings and the remedies you must employ are explained so that you can eliminate problems. If, unexpectedly, the problem cannot be resolved, get in touch with Service. Indicator lights up briefly every 10 seconds * or it's off* Meaning Action The Anti-Skimming module is in operation and no alarm has been triggered. No actions need to be taken. blinking red An alarm has been triggered Red Calibration is necessary Red after button is pressed Calibration requested Reset the alarm after checking the card insertion slot in the customer panel. Calibrate the anti-skimming device see section "Calibration" * depending on configuration 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 461 Anti-Skimming module II DD Anti-Skimming module II Resetting the alarm i Resetting the alarm may be invoked via the ASKIM button or via the product-specific software. Before resetting the alarm it is necessary to ensure that there are no foreign objects around or in the input slot for the magnetic card. Open the device (see the chapter "Basic Operation"). i The product-specific software must be active. Use an object such as a ballpoint pen to press the ASKIM button for approx. 2 seconds, then release the button. When you release the button the status LED will be lit. Close the device (see the chapter "Basic Operation"). After the device has been closed, the product-specific software starts the calibration process with a short acoustic signal*. For this purpose, the device must remain closed for at least 45 seconds. After successful resetting of the alarm, 3 short acoustic signals sound and the Status LED goes out or it lights up briefly every 10 seconds (depending on the configuration). * depending on configuration 462 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Anti-Skimming module II Anti-Skimming module II DD Calibration If recalibration becomes necessary while it is in operation, this is indicated by a steady red status LED of the ASKIM indicator. In this case, the ASKIM button has to be pressed in order to obtain new start parameters. i Before you perform calibration make sure that there are no foreign objects around or in the input slot for the magnetic cards. Open the device (see the chapter "Basic Operation"). i The product-specific software must be active. Use an object such as a ballpoint pen to press the ASKIM button for approx. 2 seconds, then release the button. When you release the button the status LED will be lit. When the deposit process is completed, the LED goes off. Close the device (see the chapter "Basic Operation"). After the device has been closed, the product-specific software starts the calibration process with a short acoustic signal*. For this purpose, the device must remain closed for at least 45 seconds. After successful resetting of the alarm, 3 short acoustic signals sound and the Status LED goes out or it lights up briefly every 10 seconds (depending on the configuration). * depending on configuration 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 463 Anti-Skimming module II D Anti-Skimming module II Anti-Skimming module II D The Anti-Skimming module II D disturbs the copying of magnetic cards, done by skimming modules in front of the card reader's card slot, with a permanent interference field. If there is a malfunction on the Anti-Skimming module II D, the product-specific software will report this. This software can react to this alarm correspondingly, e.g. put the machine out of service. ASKIM indicator i See the chapter "Device Overview" for the postition of the ASKIM indicator. 1 1 Status LED 464 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Anti-Skimming module II Anti-Skimming module II D Status messages The current status of the anti-skimming module II D and any messages that occur are shown on the status LED. The anti-skimming module II D status messages are listed in the following table. The status messages, their meanings and the remedies you must employ are explained so that you can eliminate problems. If, unexpectedly, the problem cannot be resolved, get in touch with Service. Indicator lights up briefly every 10 seconds * or it's off* Meaning Action The Anti-Skimming module is in operation. No actions need to be taken. * depending on configuration 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 465 Anti-Skimming module II D 466 Anti-Skimming module II CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Standard version Installation position: track facing up Installation position: track facing down The CHD V3x (CHD V2CU) card reader processes magnetic cards and chip cards depending on the configuration of the user software. The ID card which is controlled by the software is transported to its processing position and may, in certain cases, be withdrawn and deposited in the stacker unit. The ACT (Advanced Card Trap) version also has a feature to arrest an ID card. This is triggered by the product-specific software when it detects an instance of tampering. An arrested ID card can only be released manually. The device can handle the following cards: Magnetic cards: Chip cards: 01750186618 D ISO/IEC 7810/ID-1, 7811-1/2/6 (read and write) ISO 7811-6 HiCo (read) ISO/IEC 7816-1-3 (protocol T = 0, T = 1) EMV Version 4.0 (EMV = Europay, Mastercard, Visa) ZKA CINEO C2560 / ProCash 8150 - Operating Manual 467 Controls Card reader CHD V3x (CHD V2CU) Controls Standard version 4 2 1 1 2 3 4 468 2 3 4 2 Wheel for transporting the cards manually Shutter lever to operate the shutter manually Card insertion slot SAM module mounting CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Controls ACT version 4 5 2 1 1 2 3 4 5 2 3 4 2 Wheel for transporting the cards manually Shutter lever to operate the shutter manually Card insertion slot SAM module mounting Lever to release an arrested ID card 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 469 Security Access Module (SAM) Card reader CHD V3x (CHD V2CU) Security Access Module (SAM) The card handling device is prepared for integration of a security access module (SAM). The device features an integrated module mounting to accommodate the SAM module in ID-000 format. The security access module (SAM) enables decoding and coding actions using a crypto processor. The selection of the SAM module is customer-specific and depends on the possibilities of the application software used. Inserting the SAM module Switch off the basic device (see the section "Basic Operation"). Open the and pull the printer carriage as far as possible out of the (see the chapter entitled “Basic operation,” section “Opening / closing the device doors”). Swing the cover foil forwards (1). 470 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Inserting the SAM module Swing the SAM module cover of the module base forwards (2). Assure the right position of the SAM module (1) and insert it into the SAM module cover with the contacts pointing forwards as shown in the illustration (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 471 Inserting the SAM module Card reader CHD V3x (CHD V2CU) Close the SAM module cover (1) and slide it upwards to lock it. Raise the cover film (2). Switch the on (see chapter "Basic Operation"). Close the CINEO C2560 / ProCash 8150. 472 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Removing an arrested ID card Removing an arrested ID card i This section only applies to the ACT version. Switch the CINEO C2560 / ProCash 8150 off (see chapter "Basic Operation"). Open the and pull the printer carriage as far as possible out of the (see the chapter entitled “Basic operation,” section “Opening / closing the device doors”). Press the lever (1) as far as possible in the direction of the arrow. Press the lever (2) as far as possible in the direction of the arrow. Move the ID card into a position in which it can be removed by turning the manual card transport wheel (3) toward the card insertion slot. Remove the ID card (4). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 473 Removing an arrested ID card i Card reader CHD V3x (CHD V2CU) Check the arrested ID card for damage. If an ID card is no longer present or only fragments of the arrested ID card are available, get the CHD V3x card reader checked by the service department. Switch the on (see chapter "Basic Operation"). Close the CINEO C2560 / ProCash 8150. i 474 We recommend conducting an ID card transaction to check the card reader. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Inserting an ID card Inserting an ID card When you insert an ID card, you should make sure that the magnetic stripe is in the correct position. The card reader cannot read the ID card information correctly unless you insert the ID card into the card reader as described below. The insertion of the ID card depends on the installation position of the card reader. The ID card can be inserted in the following ways: Installation position: track facing down Insert the ID card into the card reader as shown in the picture. Installation position: track facing up Insert the ID card into the card reader as shown in the picture. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 475 Depositing retained ID cards Card reader CHD V3x (CHD V2CU) Depositing retained ID cards Retained ID cards are transported into a Card Reject deposit (see the following chapter). Cleaning For information on ordering the specified cleaning material please refer to the chapter "Appendix", section "Approved cleaning materials". The card reader is cleaned using a cleaning card. Check that no dirt remains in the card insertion slot. (If necessary, clean the card insertion slot with a brush.) i You cannot clean the write/read head unless the device is switched on. Cleaning interval: every 20,000 transactions or every 6 months Cleaning utilities: Wincor Nixdorf wet cleaning card Part number: 01750016388 i 476 The necessary cleaning procedure depends on the installation site and the connected degree of contamination. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Cleaning Cleaning procedure In case the CINEO C2560 / ProCash 8150 features a service and operation function choose your cleaning function and perform the cleaning procedure as described. In case there is no service or operating function available, perform the cleaning procedure as explained below. Remove the cleaning card from its packaging. i The cleaning card can only be used for a brief period as it is a presaturated cleaning card which dries out after removal from its packaging. Insert the cleaning card into the card insertion slot like a regular ID card. i The reader transports the cleaning card. This cleans the read/write head and the transport rollers. Cleaning of the chip contacts is application dependent. Since no information is stored on the cleaning card, the cleaning card is output again. Remove the cleaning card. Dispose of the cleaning card. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 477 Troubleshooting Card reader CHD V3x (CHD V2CU) Troubleshooting Switch the CINEO C2560 / ProCash 8150 off (see chapter "Basic Operation"). Open the and pull the printer carriage as far as possible out of the (see the chapter entitled “Basic operation,” section “Opening / closing the device doors”). 478 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reader CHD V3x (CHD V2CU) Troubleshooting Manual card transport Installation position: track facing down If you want to move the card out of the card insertion slot, you may have to open the shutter first. To do so, press the shutter lever in the direction indicated by the arrow (1). Carefully turn the wheel in the direction indicated by the arrow (2) in order to transport the card forward towards the card insertion slot. Turning the wheel in the direction indicated by the arrow (3) transports the card backwards into the stacker unit. Switch the on (see chapter "Basic Operation"). Close the CINEO C2560 / ProCash 8150. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 479 Troubleshooting Card reader CHD V3x (CHD V2CU) Installation position: track facing up If you want to move the card out of the card insertion slot, you may have to open the shutter first. To do so, press the shutter lever in the direction indicated by the arrow (1). Carefully turn the wheel in the direction indicated by the arrow (2) in order to transport the card forward towards the card insertion slot. Turning the wheel in the direction indicated by the arrow (3) transports the card backwards into the stacker unit. Switch the on (see chapter "Basic Operation"). Close the CINEO C2560 / ProCash 8150. 480 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reject tray The card reader transports retained ID cards into the card reject box (see following illustration). The card reject tray holds approx. 40 cards. See the chapter "Device Overview" for the position of the card reject tray. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 481 Emptying the card reject tray Card reject tray Emptying the card reject tray Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the card reject tray (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Remove the retained ID cards from the card reject tray. i Reset the card counter using the product-specific software (application-specific). Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. 482 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Box The card reader transports retained ID cards into the removable card reject box. The card reject box holds approx. 40 cards. See the chapter "Device Overview" for the position of the card reject box. i Different variants of the card reject boxes are operated in the same way. Here is an example for the operation of the card reject box described in terms of a variant. Version overview 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 483 Function elements Card Reject Box Function elements 1 2 1 Card insertion slot 2 Key lock Opening the card reject box Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the card reject box (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). 484 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Box Opening the card reject box Insert the key in the lock and turn the key as far as possible in the direction of the arrow. Open the hinged cover (1) in the direction of the arrow. 1 Remove any ID cards to the side and towards you (see arrow). i 01750186618 D Reset the card counter using the product-specific software (application-specific). CINEO C2560 / ProCash 8150 - Operating Manual 485 Closing the card reject box Card Reject Box Closing the card reject box Close the cover in the direction shown by the arrow. With the top cover closed, turn the key in the direction shown by the arrow in order to lock the card reject box. Remove the key. The key can only be removed i from the lock when the card reject box is locked. Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. 486 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reject box (removable) The card reader transports retained ID cards into the removable card reject box. The removable card reject box holds approx. 35 cards. See the chapter "Device Overview" for the position of the card reject box. Function elements 1 2 2 1 Key lock 2 Window for status Display 01750186618 D 3 3 Card insertion slot with Lock mechanism CINEO C2560 / ProCash 8150 - Operating Manual 487 Status display Card reject box (removable) Status display Color in window Green Meaning The lock mechanism on the card insertion slot is not activated. ID cards can be transported to the card reject box. Red The card insertion slot is closed by means of the lock mechanism. No ID cards can be transported to the card reject box or removed by unauthorized persons. 488 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reject box (removable) Removing the card reject box Removing the card reject box Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the removable card reject box (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Pull the card reject box (1) from its mount (2) in the direction shown by the arrow. The status display (3) then changes to red and the card insertion slot is closed by the lock mechanism. 3 i 2 i 1 If there is an ID card in the insertion slot, the card reject box cannot be removed from the mount. In this case repeatedly push the card reject box approx. 10 mm (0.39") back and forth. This causes the ID card to slide into the card reject box. Note that the card reject box cannot be pushed back into the mounting if the status display is red and the card insertion slot is closed by the lock mechanism. In this case no ID cards can be transported to the card reject box and the system may shut down. Before the card reject box is pushed in, it must be opened and closed again (see sections "Opening the card reject box" and "Closing the card reject box"). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 489 Opening the card reject box Card reject box (removable) Opening the card reject box Remove the card reject box if you have not already done so (see section "Removing the card reject box"). Insert the key in the lock and turn the key as far as possible in the direction of the arrow. i The status display (1) changes to green and the lock mechanism re-activates the card insertion slot. 1 Open the hinged cover (1) in the direction of the arrow. 1 Remove any ID cards upwards (see arrow). i 490 Reset the card counter using the product-specific software (application-specific). CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card reject box (removable) Closing the card reject box Closing the card reject box Turn the key as far as possible in the direction shown by the arrow (1) and close the top cover (see arrow 2). With the top cover closed, turn the key in the direction shown by the arrow in order to lock the card reject box. Remove the key. key can only be removed i The from the lock when the card reject box is locked. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 491 Pushing in the card reject box Card reject box (removable) Pushing in the card reject box i A card reject box may only be pushed into its mount if it has been opened and closed again (see also the sections "Opening the card reject box" and "Closing the card reject box"). Push the card reject box into its mount (see arrow) until it locks into place. Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. 492 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Module The card reader transports retained ID cards into the card reject module. The reject cassette holds approx. 100 or 200 ID cards depending on the configuration. See the chapter "Device Overview" for the position of the card reject module. i Card reject modules with long and short transport paths are operated in the same way. As an example, the manual describes how to operate the card reject module with a short transport path. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 493 Version overview Card Reject Module Version overview A B C A Card reject module with long transport path / Reject cassette for approx. 100 ID cards. B Card reject module with long transport path / Reject cassette for approx. 200 ID cards. C Card reject module with short transport path Reject cassette for approx. 100 ID cards. 494 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Module Function elements Function elements 1 2 1 Reject cassette 01750186618 D 2 Key lock CINEO C2560 / ProCash 8150 - Operating Manual 495 Opening the reject cassette Card Reject Module Opening the reject cassette Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the card reject module (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). Insert the key in the lock and turn the key as far as possible in the direction of the arrow. 496 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Module Removing ID cards Removing ID cards Tilting the reject cassette Tilt the reject cassette as far as possible in the direction shown by the arrow (1) and remove any ID cards (2). i Reset the card counter using the product-specific software (application-specific). Removing the reject cassette Tilt the reject cassette in the direction shown by the arrow (1) approx. 30° and remove the reject cassette backand upwards at a slant (2). i 01750186618 D Reset the card counter using the product-specific software (application-specific). CINEO C2560 / ProCash 8150 - Operating Manual 497 Closing the reject cassette Card Reject Module Closing the reject cassette Inserting the removed reject cassette Insert the reject cassette from behind and above (see arrows). i Ensure that the reject cassette is pushed into the guide properly. Close the reject cassette (see the following section "Closing the reject cassette"). Closing the reject cassette Tilt the reject cassette as far as possible in the direction shown by the arrow. 498 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Module Closing the reject cassette To lock the reject cassette, turn the key as far as possible in the direction of the arrow. Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 499 Faults Card Reject Module Faults ID cards cannot be transported to the reject cassette if the reject cassette is full, the photosensor between card reader and card reject module is soiled, foreign objects are blocking the transport path. i The removal of the disturbances are alike for card reject modules with long and short transport paths. As an example, the manual describes how to eliminate problems for card reject modules with a short transport path. i If the problems cannot be eliminated, please contact Technical Support. Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and gain access to the card reject module (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessability to the chapter "Basic Operation"). 500 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Card Reject Module Faults Reject cassette full Remove the reject cassette (see section "Removing the reject cassette"). Turn the wheel (1) in the direction shown by the arrow (2) to eject ID cards (3) that are still on the transport belt. 3 1 Remove the ID cards from the reject cassette. Insert the reject cassette and lock it (see section "Closing the reject cassette"). Reset the card counter using the product-specific software (applicationspecific). Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 501 Faults Card Reject Module Photosensor dirty Clean the photosensor (see arrow for position) with a soft cloth. Exit the product-specific software. Close the CINEO C2560 / ProCash 8150. Foreign objects in the transport path Please contact your customer care unit. 502 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Hybrid DIP Reader The hybrid DIP reader reads the data on an ID card's magnetic stripe when the card is inserted. When the card is inserted the chip data can be processed. Function elements The installation position of the hybrid DIP reader may vary depending on the device and the device version. Depending on the device, possible installation positions are with the magnetic track of the ID card either facing down, facing up or facing right. The following picture shows the installation position 'track facing down' as an example. 1 2 3 1 SAM module mounting 2 LED 3 Card insertion slot 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 503 How the hybrid DIP reader works Hybrid DIP Reader How the hybrid DIP reader works Depending on the application software, the magnetic tracks are read either when the ID card is inserted or when it is pulled out (reading on insertion is the standard). Therefore it is important that the ID card is pushed in and pulled out in one smooth motion. If the chip card function is used, the card is automatically locked in the insertion slot. For this procedure, the ID card must be completely pushed in. The card is released after processing is completed. The meaning of the LED indicator above the card insertion slot is defined via the application software. Therefore it cannot be described in this manual. The module is designed in such a way that inserted foreign bodies (coins, for example) can fall directly through the insertion slot to the bottom of the device. Inserting an ID card When you insert an ID card, make sure that the magnetic stripe is in the correct position. The ID card unit cannot read the ID card information correctly, unless you insert the ID card into the ID card unit as described below. The insertion of the ID card depends on the installation position of the card reader. In most devices, the ID card reader is installed with the track facing up or down. The installation position tracing right only exists in few devices. i 504 The illustrations may deviate from the illustration used here and are only used as an example. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Hybrid DIP Reader Inserting an ID card Installation position: track facing down Insert the ID card into the card reader as shown in the picture. Installation position: track facing up Insert the ID card into the card reader as shown in the picture. Installation position: track facing right Insert the ID card into the card reader as shown in the picture. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 505 Security Access Module (SAM) Hybrid DIP Reader Security Access Module (SAM) The card handling device is prepared for integration of a security access module (SAM). The device features an integrated module mounting to accommodate the SAM module in ID-000 format. The security access module (SAM) enables decoding and coding actions using a crypto processor. The selection of the SAM module is customer-specific and depends on the possibilities of the application software used. 506 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Hybrid DIP Reader Security Access Module (SAM) Inserting the SAM module i If the SAM module mounting is not accessible, please contact Service. Push the locking piece in the direction indicated by the arrow (1) and raise the SAM module cover of the module base (2). Insert the SAM module into the SAM module cover with the contacts pointing forwards as shown in the illustration (1). Lower the SAM module cover of the SAM module base (1) and push the locking piece as far as possible in the direction of the arrow (2). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 507 Problems Hybrid DIP Reader Problems Malfunction The card is not released after processing of the chip. Remedy Push the card's front edge down briefly. Cleaning For information on ordering the specified cleaning material please refer to the chapter "Appendix", section "Approved cleaning materials". The hybrid DIP reader is cleaned with a cleaning card. Check that no dirt remains in the card insertion slot. (If necessary, clean the card insertion slot with a brush.) i You can clean the read head when the device is switched on or switched off. Cleaning interval: Cleaning material: every 20,000 transactions Wincor Nixdorf wet cleaning card Order number: 01750016388 Cleaning procedure Remove the cleaning card from its packaging. i The cleaning card can only be used for a brief period as it is a presaturated cleaning card which dries out after removal from its packaging. Insert the cleaning card into the card insertion slot like a regular ID card. Pull the cleaning card from the slot. Repeat this a few times. Dispose of the cleaning card. 508 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Barcode Reader BR 02 With the barcode reader BR 02 you can scan barcodes that are on any kind of document. You can find information on barcode scanning in the section "Admissible scanning range" and in the chapter "Basic Operation". Important safety precautions Do not look straight into the laser beam (also see the warning sign): Laser beam Do not look into the beam Laser class 2 Using optical instruments, e.g. binoculars, microscopes and magnifying glasses, while looking at the laser can cause considerable damage to your eyes. Note that inside the laser the output power can amount to 1 mW. Protect the device from vibrations, dust, damp and heat. Make sure that used parts are disposed of in a way that is environmentally compatible. i Be sure to observe the section "Important safety precautions" in the chapter "Introduction". 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 509 Admissible scanning range Barcode Reader BR 02 Admissible scanning range The distance from the center of the barcode to the edge of the document must not exceed 40 mm (1.57"). The barcode must not exceed a length of 115 mm (4.53"). There must be a minimum clearance of 7 mm (0.28") to text at the left and right of the barcode and of 5 mm (0.2") above and below the barcode. The barcode reader BR 02 needs a free area of 7 mm (0.28") at the right and left of the barcode. There must not be any alternate light/dark zones in this area, so that the barcode reader BR 02 can identify the start and end of the barcode without difficulty. Any text 510 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Barcode Reader BR 02 Admissible scanning range Example: Barcode outside the admissible scanning range To be able to scan a barcode that is outside the admissible scanning range, you may have to bend the document over the barcode (see the dashed line in the following illustration). Any text This 'pushes' the barcode back into an admissible scanning range so that it can be read. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 511 Problems Barcode Reader BR 02 Problems Malfunctions are indicated on the display via the user-specific application. Problem Cause / troubleshooting The glass of the barcode reader BR 02 is dirty. The barcode reader BR 02 is switched on but the Clean the glass with a moist, soft cloth, or get barcode is not scanned. in touch with Service. The presented barcode does not match the specification (see the section "Technical data barcode types"). The barcode is longer than 115 mm (4.53") (see section "Admissible scanning range"). The barcode is damaged. Technical data Laser classification Light source Laser power Print contrast Effect of light from an external source Sunlight Artificial light Optical resolution Scan rate Barcode types 512 CDRH Class II, EN 60825 / IEC Class 2, US 21CFR 1040 Class 2 Visible laser light 650 nm 0.9 mW ± 0.1 mW Min. 25% (dark/light reflectance) 8,000 ft. candles (86,112 lux) 450 ft. candles (4,844 lux) 0.005 inch (min. bar width) 50 (± 6) scans/sec EAN / UPC / Code 128, EAN 128, Code 39, Code 93, Codabar, Interleaved 2/5, Discrete 2/5 and MSI Plessey CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D 2D barcode reader IS4920 The IS4020 2D barcode reader can be used to read barcodes which are located on all kinds of documents. The barcode reader includes a CMOS image sensor, which transmits digitized images to an integrated decoder. This decoded data or image data can be transmitted. Important safety precautions Do not look straight into the light beam. Using optical instruments, e.g. binoculars, microscopes and magnifying glasses, while looking at the laser can cause considerable damage to your eyes. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 513 Malfunctions 2D barcode reader IS4920 Malfunctions Problem Cause / troubleshooting The glass of the barcode reader is dirty. The barcode reader is switched on but the barcode is Clean the glass with a moist, soft cloth. not scanned. The LED is red. The selected barcode is not enabled in the default setting or not implemented in the application software. The presented barcode does not match the specification. The barcode is damaged. 514 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D 2D barcode reader IS4920 Technical data Technical data Electrical characteristics Parameter Input voltage Nominal current consumption: Interface Values over USB 400 mA max. USB 1.1 Optical characteristics Light source for the image sensor Parameter Light source Values Visible LED light (635 nm) Image sensor Optical resolution Effect of light from an external source Sunlight Tilt angle Turn angle Lateral tilt angle 01750186618 D 1280x960 pixels 110 lux 60o 360o 28.5o CINEO C2560 / ProCash 8150 - Operating Manual 515 Technical data 2D barcode reader IS4920 Physical characteristics Parameter Weight Dimensions (W x L x H) Values 0.050 kg 43 x 48 x 27 mm (1.69 x 1.89 x 1.06") Ambient conditions Parameter Operating temperature Storage temperature Humidity Values 0 to + 40 °C (+ 32 to + 104 °F) - 20° to + 70 °C (-4 °F to + 158 °F) 5 to 95 % (non-condensing) Safety standards LED: 516 – IEC 60825 / EN 60825 Class 1 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D 2D barcode reader IS4920 Technical data Decoding Parameter 1D barcode Values Code 39 Code 93 Code 128 EAN / UPC / JAN Code 2 of 5 Code 11 Codabar MSI Plessy GS1 Databar Telepen Trioptic 2D barcode PDF 417 MicroPDF417 Postal Codes QR Code Micro QR Code Data Matrix Aztec Code Maxicode Codablock Composite Code POSTNET PLANET UPU Intelligent Mail Canada Post Australia Post Japanese Post Royal Mail RM4SCC KIX Code OCR OCR-A OCR-B E13B MICR 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 517 Technical data 518 2D barcode reader IS4920 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Relay Panel for External Features USB The CINEO C2560 / ProCash 8150 may be equipped with the following relay panel for external features. Relay panel for external features USB 01750083012 In conjunction with the application software, the relay panel for external features enables the following functions: Control of the CINEO C2560 / ProCash 8150 by means of four external signal devices Control of four external signal devices by the CINEO C2560 / ProCash 8150 Operating the remote status indicator See the chapter "Device Overview" for the position of the relay panel for external features. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 519 Technical data Relay Panel for External Features USB Technical data Description of connectors 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 520 Connector X2, relay 1 Connector X3, relay 3 Connector X5, inputs 1 and 2 Connector X2, relay 2 Connector X3, relay 4 Connector X5, inputs 3 and 4 7 Connector X4, RSI connection 8 Connector X6, 24 V power supply for the operation of the RSI 9 Connector X1, USB input 10 Coding connector for the second relay panel for external features CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Relay Panel for External Features USB Technical data Connector X1 USB connector type B Connector X2 and X3 These two connectors serve to connect external information equipment such as the door opener, which is controlled by a relay via the application software. The relays can be addressed by the microcontroller. Connector X4 This 4-pin connector is reserved for connection of the operating display (RSI). Connector X5 This connector is used to query up to four customer inputs (sensors or contacts such as a door switch, photosensors) via the microcontroller and evaluated by the application software. Connector X6 This connector is used to supply 24 Volt to the remote status indicator. Coding connector A short-circuit bridge must be connected to this connector if you connect a second relay so that the system can distinguish between the two relays. i See the following circuit diagram for the assignments of the connectors. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 521 Technical data Relay Panel for External Features USB Terminal diagram Relay 1 3 1 X2 Relay 3 1 3 6 Relay 2 4 2 4 1 X4 X5 X3 4 1 6 Relay 4 5 8 3 Inputs 4 1 4 Remote Status Indicator Sample connection of customer feedback Example for input 2: Contact bridged = feedback is generated 1 4 X5 522 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 The system is equipped with an uninterruptible power supply UPS PW 5115 as an option. The UPS protects the connected equipment against power failure, voltage drops as well as under- and overvoltages. In the event of a fault the external power supply is interrupted and the connected equipment is supplied with voltage from the internal UPS battery until the external power supply is restored or if the malfunction remains over a longer period of time, until the battery is empty. i If the device is equipped with a heater or a climate control unit, these components won't be connected with the UPS and they won't be supplied by it. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 523 Overview of versions UPS PW 5115 Overview of versions Version PW 5115 750VA PW 5115 750VA i 524 Voltage range 110 - 120V 220 - 240V All UPS versions are operated in the same way. If there are any differences, these are described separately. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Controls Controls Front side 1 2 3 4 5 6 1 2 3 4 5 ON/OFF button TEST button Input voltage (green LED) Battery operation (yellow LED) Service display (red LED) 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 525 Controls UPS PW 5115 Rearside (120 V version) 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 526 Transient protection network USB port DIP switches V.24 port Fan Power outputs Power cable Automatic circuit-breaker CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Controls Rear side (230 V version) 7 1 2 3 4 5 6 7 Transient protection network USB port Power outputs DIP switches V.24 port Fan Power cable 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 527 Initial operation UPS PW 5115 Initial operation i If the device is used the first time, the battery should continuously charge for 6 - 24 hours. After approx. 3 hours the battery has reached a charge of 90 %. 1 2 i Press and hold the ON / OFF key (1) until the UPS issues a beep (for approx. 2 seconds). The UPS performs a self-test and switches in the operating mode as soon as this test is finished. The LED for the input voltage (2) lights up. If the UPS locates an error while running a self-test, this error will be indicated by blinking of corresponding LEDs (see also section "Indications/Troubleshooting" in this chapter). Operating the UPS Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage as far as possible out of the UPS (for its position in the please refer to the chapter "Device Overview", for its accessibility to the chapter "Basic Operation"). 528 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Operating the UPS Switching on i After the UPS is connected to the power supply, it switches to standby mode. 1 2 01750186618 D Press and hold the ON / OFF key (1) until the UPS issues a beep (for approx. 2 seconds). The UPS runs a self-test and switches in the operator mode. The LED for the input voltage (2) lights up. The connected devices are immediately supplied with power. CINEO C2560 / ProCash 8150 - Operating Manual 529 Operating the UPS UPS PW 5115 Switching off Switch the CINEO C2560 / ProCash 8150 off (see chapter "Basic Operation"). 1 i Press and hold the ON/OFF button (1) for 2 seconds. If the UPS is connected to the power supply, it switches in the standby mode after switching it off. Standby mode In standby mode all LEDs are turned off and the connected devices are supplied. The battery can be charged again, if necessary. 530 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Operating the UPS Self-test The self-test can be used to test the UPS operation. i To run a self-test the battery of the UPS has to be charged completely and the UPS should not be in charging mode. Press and hold the TEST button (1) for 3 seconds. 1 i If the UPS locates an error while running a self-test, this error will be indicated by blinking of corresponding LEDs (see also section "Indications/Troubleshooting" in this chapter). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 531 Indications/Troubleshooting UPS PW 5115 Indications/Troubleshooting Resetting the alarm i Before the alarm can be reset, the error should be fixed (see section "Malfunctions"). i The acoustic alarm cannot be reset during UPS malfunctions, battery undervoltage or necessary battery replacement. Press the TEST button (1) to stop the beep sounds. 1 532 When there is a change in the operating status of the UPS the accrual is canceled and you may hear the audible alarm again. CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Indications/Troubleshooting Malfunctions Display Meaning LED is off LED is permanently on LED is blinking LEDs and acoustic signals The UPS is in battery mode, although line voltage is available. The UPS does not provide the expected operating time in battery operation. Causes Action The circuit-breaker (120 V version only) jumped out. The battery has to be charged or replaced. Please contact Service. Normal operation + Charge the battery for 24 hours. Press the TEST button. When you hear an alarm, replace the battery. None Battery operation Prepare the device for switching it off. Battery operation: Battery is weak The battery mode can only be kept up for max. 2 minutes Please contact Service. 1 sound each 4 seconds + 1 sound each 2 seconds 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 533 Indications/Troubleshooting LEDs and acoustic signals + 1 sound each 4 seconds Causes UPS PW 5115 Action Check the input voltage. Battery operation: The power supply voltage The UPS is in the battery mode as long as the is too high or too low. error is fixed or the battery is empty. If the problem still persists, please contact Service. The UPS is overloaded or the battery charger is defective. The UPS switches off automatically after 3 minutes. Switch off the device. The alarm cannot be reset. Please contact Service. Battery operation: The UPS is overloaded or the battery charger is defective. The battery mode can only be kept up for max. 30 seconds Switch the system off. Turn the UPS off and run a general power interruption. The alarm cannot be reset. Please contact Service. The battery testing is faulty. Check if the battery is charged and, if necessary, charge the battery completely. If it is not possible to remedy the error, replace the battery. If the problem persists, contact the Service. 1 beep each second + 1 beep each second + + Continuous beep 534 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 LEDs and acoustic signals + + Continuous beep Indications/Troubleshooting Causes UPS internal temperature Switch the system off. is too high. Switch the UPS off and run a general power interruption. The alarm cannot be reset. Clear the vents of the device. Check if the heaters inside the device are a possible reason for the high temperature. Switch the device off and wait 5 minutes. Reconnect the power supply and switch the device on. If the problem still persists, please contact Service. The fan of the UPS is defective. + Continuous beep 01750186618 D Action Switch off the device. Switch the UPS off and run a general power interruption. The alarm cannot be reset. Please contact Service. CINEO C2560 / ProCash 8150 - Operating Manual 535 Indications/Troubleshooting LEDs and acoustic signals UPS PW 5115 Causes Action The attempt to switch in the battery mode failed. Charge the battery for at least 24 hours. Run a self-test. The alarm cannot be reset. If the indicator ! still blinks, replace the battery. If the problem still persists, please contact Service. The output wave is abnormal while the UPS is in battery mode. Switch the system off. Switch the UPS off and run a general power interruption. The alarm cannot be reset. Please contact Service. The output voltage of the UPS has exceeded the limit or it doesn't reach the limit, while the UPS is in battery mode. Switch the system off. Switch the UPS off and run a general power interruption. The alarm cannot be reset. Please contact Service. + + 3 beeps each 10 seconds + + Continuous beep + + Continuous beep 536 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Replace the battery Replace the battery – The power outputs could be still applied voltage, even if the UPS is not connected to an AC source. – Because of the short circuit current batteries can cause electric – – – – shocks and burns. Therefore remove watches, rings and other metallic objects, before replacing the battery. Only use tools with insulated handles. The battery has to be properly discarded. Follow the national regulations. Never combust a battery, because it may explode. Don't open or damage the battery; effluent electrolyte is harmful for skin and eyes. Replace batteries only with the same type of batteries as originally installed in the UPS. Run a general power interruption (see the chapter "Introduction", section "General power interrupt"). Open the CINEO C2560 / ProCash 8150 and pull the printer carriage as far as possible out of the UPS (for its position in the CINEO C2560 / ProCash 8150 please refer to the chapter "Device Overview", for its accessibility to the chapter "Basic Operation"). Pull the housing cover on the left side to the front and remove the housing cover. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 537 Replace the battery UPS PW 5115 Slide the battery cover upwards and remove it. Disconnect the red cable (1) from the battery kit. 538 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Replace the battery Pull out the battery kit (2) and put it on a hard and even ground. Turn around (3) the battery kit to disconnect the rest of the cables. Disconnect the black battery cable. Insert the new batteries in the same position as the battery poles. Follow the single steps in reverse order. Reconnect the device to the power supply. Switch the CINEO C2560 / ProCash 8150 on again. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 539 Replace the battery UPS PW 5115 Close the CINEO C2560 / ProCash 8150 and exit the product-specific software. Charge the battery continuous for 6 - 24 hours and perform a self-test after that (see section "Initial operation"). 540 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D UPS PW 5115 Maintenance and Service Maintenance and Service If the device is disconnected from the power supply over a longer period of time, the battery of the UPS should be charged every 6 months. i After approx. 3 hours the battery has reached a charge of 90 %. It is recommended that the battery should charge for 6 - 24 hours after it was unused for a longer time. Technical data Battery Charging: Battery run time: i after approx. 3 hours the battery reaches a charge of 90 %. 6 minutes, typical at full load The battery run time of 5 minutes is an approximate value; it depends on the connected load and on the battery charge. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 541 Technical data 542 CINEO C2560 / ProCash 8150 - Operating Manual UPS PW 5115 01750186618 D Malfunctions General information This chapter describes the procedures required for eliminating possible malfunctions on the customer panel. Error elimination for the system components is described in the individual chapter on the components. If you cannot eliminate the errors yourself, contact your branch office of WINCOR NIXDORF International GmbH stating the Service Identification No. on your device. Malfunctions of the safe i In case of malfunctions on the safe please contact your local Wincor Nixdorf branch office or your authorized Wincor Nixdorf partner. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 543 Malfunctions of the safe 544 CINEO C2560 / ProCash 8150 - Operating Manual Malfunctions 01750186618 D Cleaning, Service and Maintenance Please refer to the chapters for the individual device components for information on how to clean, service and maintain the device components. The device must be switched off for service and maintenance work (see chapter "Basic Operation", section "Switching the device off"). You should service and clean the parts of the device listed below at the specified intervals. In addition, please note the following: Take care not to drop any cleaning liquids into the device. Only use the cleaning material listed in this manual. Do not use alcohol or thinners. Information on where to order the listed cleaning materials is given in the chapter "Appendix", section "Approved cleaning materials". Cleaning the housing Cleaning interval: Cleaning material: for stainless steel surfaces: for varnished surfaces: for plastic surfaces: 01750186618 D as needed Wet cleaning wipes Ballistol oil for cleaning stainless steel Wincor Nixdorf cleaning kit Wincor Nixdorf cleaning kit CINEO C2560 / ProCash 8150 - Operating Manual 545 Cleaning the keyboards/keypads Cleaning, Service and Maintenance Cleaning the keyboards/keypads Make sure that there is no dirt residue in the individual holes for the keys. You should clean the keyboard with a brush and the cleaning material listed below. Cleaning interval: Cleaning material: as needed Wet cleaning wipes Wincor Nixdorf cleaning kit Cleaning the LCD monitor Cleaning interval: Cleaning material: 546 as needed Lint-free cloth, slightly wetted with water (e.g. a dust cloth from the Wincor Nixdorf cleaning kit) CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Technical Data General Installation Conditions Electrical characteristics of the supply network Supply voltage range: Rated frequency: Network type: Permissible tolerance for rated voltage: Permissible tolerance for rated frequency: 01750186618 D 110 - 120 V 50/60 Hz TN (network with PE conductor) 220 - 240 V 50/60 Hz TN (network with PE conductor) -10 % to +6% -10 % to +6% ±1% ±1% CINEO C2560 / ProCash 8150 - Operating Manual 547 Technical Data Appendix Device Conditions 110 - 120 V 220 - 240 V Idle mode Operation Idle mode Operation (maximum) (maximum) without UPS Rated current consumption Apparent power consumption Active power Power factor with UPS Rated current consumption Apparent power consumption Active power Power factor Heating 1 (without device) Rated current consumption Active power 548 1.55 A 2.65 A 0.81 A 1.32 A 167 VA 154 W 0.92 255 VA 230 W 0.97 185 VA 150 W 0.81 315 VA 225 W 0.78 1.35 A 3.45 A 1.21 A 1.72 A 257 VA 244 W 0.83 345 VA 320 W 0.83 275 VA 240 W 0.76 405 VA 315 W 0.76 4.36 A 500 W CINEO C2560 / ProCash 8150 - Operating Manual 2.17 A 500 W 01750186618 D Appendix Leakage current Protection class Type of system connection (wall outlet)*: Fuse Device/air conditioner: Heating 1 Technical Data 110 - 120 V Idle Operation mode (maximum) <3.5 mA <3.5 mA I I 220 - 240 V Idle Operation mode (maximum) <3.5 mA <3.5 mA I I Country-specific safety plug Country-specific safety plug CEE plug in acc. with IEC 60309 CEE plug in acc. with IEC 60309 Fuse 10 A inert or circuit breaker 16 A Fuse 10 A inert or circuit breaker 16 A Fuse 10 A inert or circuit breaker 16 A Fuse 10 A inert or circuit breaker 16 A Degree of protection in acc. with EN 60529: Outdoors: IP 54 Indoors: IP 20 IP 54 IP 20 * If a UPS is used (220–240V only), the CINEO C2560 / ProCash 8150 should be connected only with a CEE plug. 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 549 Technical Data Appendix Installation specifications CINEO C2560 / ProCash 8150 Dimensions: Height: Width: Gas width: Depth: Depth with 41 mm (1.61") tunnel: Operation and maintenance space: Device weight with 41 mm (1.61") tunnel: UL Safe: CEN L4 safe: CEN III safe: CEN IV safe: Surface load: UL Safe: CEN L4 safe: CEN III safe: CEN IV safe: i 550 4-cassette dispenser 1533 mm (60.35“) 700 mm (27.56“) 740 mm (29.13“) 848 mm (33.39“) 1251 mm (49.25“) 2.36 m² (25.39 ft²) 935 (2061.30 1065 (2347.90 1135 (2502.22 1155 (2546.31 15.73 2.28 17.92 2.6 19.09 2.77 19.43 2.82 kg lb) kg lb) kg lb) kg lb) kN/m² lbf/in² kN/m² lbf/in² kN/m² lbf/in² kN/m² lbf/in² 5-cassette dispenser 1675 (65.94“) 700 mm (27.56“) 740 mm (29.13“) 848 mm (33.39“) 1251 mm (49.25“) 2.36 m² (25.39 ft²) 979 kg (2158.30 lb) 1185 (2612.45 1215 (2678.59 kg lb) kg lb) 16.47 kN/m² 2.39 lbf/in² 19.94 2.89 20.44 2.96 kN/m² lbf/in² kN/m² lbf/in² For detailed information on dimensions please refer to the installation guide, chapter "Planning the Installation". CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Technical Data CINEO C2560 / ProCash 8150 Gas Dimensions: Height: Width: Depth: Depth with 41 mm (1.61") tunnel: Operation and maintenance space: Device weight with 41 mm (1.61") tunnel: CEN III Gas safe: CEN IV Gas safe: Surface load CEN III Gas safe: CEN IV Gas safe: i 4-cassette dispenser 1533 mm (60.35“) 740 mm (29.13“) 848 mm (33.39“) 5-cassette dispenser 1675 mm (65.94“) 740 mm (29.13“) 848 mm (33.39“) 1251 mm (49.25“) 1251 mm (49.25“) 2.38 m² (25.61ft²) 2.38 m² (25.61ft²) 1285 kg (2832.91 lb) - 1395 kg (3075.42 lb) 20.44 kN/m² (2.96 lbf/in²) - 22.19 kN/m² (3.22 lbf/in²) For detailed information on dimensions please refer to the installation guide, chapter "Planning the Installation". 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 551 Technical Data Appendix Environmental Conditions i The product is intended for use in an environment with a degree of contamination of 2. 60 m3/h Fan capacity: Heat dissipation: (2118.90 ft³/h) 210W Climatic environmental conditions pursuant to EN 60721 Air temperature °C °F +5 to +35 +41 to Relative humidity % r.h. Operation:* Operation (outdoors): Limit range of operation:** -40 to +50 -40 to +122 +5 to +40 +41 to +104 Transport: -25 to +60 -13 to +5 to +40 +41 to Storage: * +95 10 5 to to 85 85 10 to 85 +140 15 to 98 +104 5 to 85 The temperature value of + 35 °C (+ 95 °F) deviates from the value of the standard (+ 32 °C (+ 89.6 °F)). ** In the limit range the device may only be operated for a short period of time. Mechanical environmental conditions in accordance with EN 60721 Class 3M2 Operation Transport (in original packing) Storage (in original packaging) 552 2M2 1M3 Remarks Building without significant vibrations caused by other objects All types of trucks and trailers, as well as rail and air transport Noticeable vibration and bumps caused for example by machines or passing vehicles CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Technical Data Noise emission in acc. with EN 27779 Noise rating Pursuant to ISO 9296 Sound power level LWAd Workplace-related sound pressure level LpAm (at adjacent workplace) * Idle mode Operation * 5.5 B 6.5 B 41 dB 51 dB typical operating cycle i Noise emissions should be taken into account when selecting the installation location. Fans or the noise level associated with a transaction can be perceived as disruptive when standing in the vicinity of the device; these noises may have to be reduced through sound protection measures (e.g. sound insulating walls etc.). They must comply with the environmental conditions that apply to the specific device (see above) and the maintenance areas (see chapter "Planning the Installation", section "Space required for operation and maintenance" in the installation guide). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 553 Consumables Appendix Consumables Orders Consumables for the device components can be ordered directly from Wincor Nixdorf. International Tel.: Fax: E-Mail: Internet: +49 (0) 5251 693 4826 +49 (0) 5251 693 4888 serviceslogistics@wincor-nixdorf.com www.wincor-nixdorf.com/mediaservice Loading aid Loading device for cash boxes Order no.: 7595300720 (The loading aid can be ordered from your branch office of WINCOR NIXDORF International GmbH.) Emergency set Inking packaging, clothing Emergency set Inking packaging, clothing 554 Order no.:01770037449 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Approved cleaning materials Approved cleaning materials Orders The following items can be ordered directly from Wincor Nixdorf. International Tel.: Fax: E-Mail: Internet: 01750186618 D +49 (0) 5251 693 4826 +49 (0) 5251 693 4888 serviceslogistics@wincor-nixdorf.com www.wincor-nixdorf.com/mediaservice CINEO C2560 / ProCash 8150 - Operating Manual 555 Approved cleaning materials Appendix Notes on using cleaning materials i Please note the manufacturer's specifications on the packaging and on the information sheet included in the packaging. The product may be damaged or soiled if materials are used that are not approved or if they are used improperly. General purpose cleaning material Product name Wincor Nixdorf cleaning kit Order no. 01750097335 Wincor Nixdorf screen cleaning wipes Wet and dry cleaning set for removal of paint application (vandalism) Universal cleaning cloth Wincor Nixdorf air duster, (400 ml) 01750097334 Notes Cleaning and care of keyboards, painted and plastic finishes 01750005234 01770005406 01750097331 Pure high pressure gas, CFC-free, for removal of loose dust and dirt particles Cleaning material for special components Product name Order no. Wincor Nixdorf wet cleaning card 01750016388 556 Notes For cleaning card readers CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Compliance with Standards and Certifications Compliance with Standards and Certifications Standards met Safety standards: IEC 60950, EN 60950, CSA C22.2-60950, UL 60950, BSMI Standard CNS 14336 EMC standards: EN 55022 / B, EN 55024, FCC CFR 47, part 15, subpart B, class A, ICES-003 (CSA 108.8), BSMI-Standard CNS 13438 class B Conformity The CE mark of conformity attached to the product or its package indicates that the product complies with the requirements of the following EC directives: EMC Directive 2004/108/EC Low Voltage Directive 2006/95/EC The corresponding statement of compliance has been issued by: WINCOR NIXDORF International GmbH Heinz-Nixdorf-Ring 1 33106 Paderborn Germany 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 557 Compliance with Standards and Certifications Appendix Notes concerning radio interference suppression and electrical safety All other devices connected to this product must comply with the EMC Directive 89/336/EEC including amending directive 93/68/EEC (as of 7/20/2009 EMC Directive 2004/108/EC) and the Low Voltage Directive 73/23/EEC including amending directive 93/68/EEC (as of 1/16/2007 Low Voltage Directive 2006/95/EC). Certification for data transmission The certification number or CE mark of the data transmission module (if available) is attached to the DT card or to the housing of the system unit. FCC rules and Canadian Standard ICES - 003 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules and Canadian Standard ICES - 003. These limits are designed to provide reasonable protection against harmful interference when the equipment is operating in a commercial environment. The equipment generates, uses and can radiate high frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. UL 291, Level 1 (security Container) In order to meet guideline UL 291, ensure the following during installation: The unit must be connected to a grounded receptacle. For a free-standing installation the security container of the ATM shall be anchored in accordance with this instruction, either using the listed anchoring devices or using similar devices. Each anchoring device shall 558 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Appendix Environmental protection withstand a 22,000 pound (97,861 N) vertical or horizontal force applied in an attempt to remove the security container from its location. If the free-standing installation is inside a building and the anchoring devices cannot be secured to the building structure, the unit shall be attached to a steel plate at least 4 feet by 8 feet by ½ inch thick (1.22 m by 2.44 m by 12.7 mm thick) or an equivalent structure so as to restrict the removal of the teller machine from the building. The release mechanism of the attachment devices shall only be accessible when the door of the security container is open. Environmental protection Environmentally and recycling-friendly product development This product has been designed according to our corporate guideline 'Environmentally and recycling-friendly product development'. This means that crucial criteria such as long life, choice of material and its labeling, emissions, packaging, ease of disassembly and recyclability have been taken into account. This saves resources and relieves the strain on the environment. Saving energy Please switch on devices that need not be constantly running only when they are actually needed. They should also be turned off when they are not needed for longer periods of time. Disposing of used consumables Please dispose of printer consumables, batteries and cleaning and maintenance materials according to national regulations (where relevant complying with vendor specifications). 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual 559 Environmental protection Appendix Labels on plastic case parts Please do not stick any labels on plastic case parts since that would make recycling more difficult. Returning, recycling and disposing of used units and consumables Details regarding the return and recycling of used units and consumables can be obtained from your local branch office or from our Environmental Protection section (Referat Umweltschutz): Tel.: +49 (0) 52 51 693 67 07 Fax.: +49 (0) 52 51 693 77 67 07 E-mail: referat.umweltschutz@wincor-nixdorf.com 560 CINEO C2560 / ProCash 8150 - Operating Manual 01750186618 D Notes 01750186618 D CINEO C2560 / ProCash 8150 - Operating Manual Published by WINCOR NIXDORF International GmbH D-33094 Paderborn Order No.: 01750186618 D 1 GB

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