GROUP -A2 “TATA NANO – THE PEOPLE'S CAR“ MARKETING PLAN by ChaiTANYA TAMHANKAR Kshitij SAPRA SaakshI DEEDWANIA Sagar ADLAKHA VamsiDHAR BACKGROUND STORY TATA NANO : THE BIRTH OF PEOPLE'S CAR Mr. Ratan Tata & His Eyes of Magic How did a possible car accident turned into an invention? Tata Nano - The Scooter or the Car? The Reincarnation of Impossibilities From "Tata will not be able to build a car under 1 lakh!", to 'Sweet Revenge'. The Manufacturing Marvel Not the game changer Initiator "A promise is a promise" COMPETITOR AND CONSUMER ANALYSIS TARGET THE TARGET GROUP? CONSUMER ANALYSIS: Targeted motorcycle owners, second-hand car owners, and lower-middle-class group Advertisements highlighted the emotional aspect of owning a car Launched with a view of making the commoner's dream of owning a car reality. COMPETITORS? Tata Nano entered the small car hatchback segment Its main competitors over the years: 1. Maruti Suzuki Alto 800 2. Renault Kwid 3. Hyundai Ewon Positioning Jinx: 2009 –Affordability 2010 – Key to Happiness 2012 – Comfort at an affordable price 2013 – Youthful with nano twist 2015 – Aspirational to youth with nano GENX What went wrong? Despite efforts perceived as the Cheapest car Delay in delivery, No safety, Emission issues, Design issues – Fire, Back Engine, Cabin Sound, Stability, Braking DIAGNOSIS OF CURRENT DIRCTION What about the present? 60 to 70% of cars sold In India are under 10 lakhs. Only 8% of Indians own cars – large scope of growth in car density. More than 50% of the population still owns a two-wheeler. With rising income levels auto industry is expecting a lot of new entrants in the coming 5 to 10 years in the age group of 25 to 40 years. Increase of sales in used cars due to 25% price cut. A right-priced car is still the need of the hour in India OVERALL STRATEGIC DIRECTION WHAT NEXT? - NANO 2.0 Does the customer really want the “The Cheapest Car” ? Re-segment From the Initial Target Segment '2 Wheeler Users' to the YOUth Change the Customer's Perception From 'The Cheapest Car' , 'Lakhtakia Car' Logic over Emotion - Marketed as a “One Lakh Rupees Car.”; price was its biggest USP To My First Car; The Youth’s Car; Made in India, Made for India Emotion over Logic - Bridge the Emotional Gap, make it feel more connected. Make Quality the USP , Product Focus Effective, appropriate and Transparent pricing Focus on providing Quality and Comfort Sustainable Indian Innovation - Promote a car for the Youth, by the Youth Seek Feedback Introduce a prototype, take feedback, and improve the product before the final launch. Fleet Management No ownership, Short Commute, Experience before buying Encourage Self Drive for Tata Employees Importance of Adding credibility First Hand Experience is the key Adds trust and confidence Work on upscaling production capabilities, strengthening exports, exploring and Implementing Entry into the Hybrid and EV Segment Covered as part of the 1 Year Tactical and 5 / 10 Year Strategic Plans Covered in upcoming slides 1-YEAR TACTICAL PLAN NEAR FUTURE? What can be implemented? Re-Segmentation Re-Position Change the brand perception of the consumers with the help of influencer marketing and collaborations. Comeback? Improvement in Research and Development. Collecting data and change in prototype. Restart Production - Nano 2.0 “The owner of this restaurant, also eats here” Instant tactical plan? Encouraging Tata Motors executives to self-drive Tata Nanos to work for the next two years. Pride in the product becomes visible. Credibility of the product is restored, inventors would get to know the problems first hand. 5-YEAR STRATEGIC PLAN Introducing Hybrid Tata Nano 2.0 Launch the first Made in India Hybrid Hatchback. Leverage and build on the existing Tata EV infrastructure Capitalise on the existing manufacturing and labour expertise Fleet Management Tata launches local self-drive centres Where? How? Why? Low rentals to engage more customers Launch the Campaign- Tata Nano : India ki bharosemand Car Reinforce the Made in India value of the car through brand endorsements Leverage the brand collaborations in events like IPL, Asian Games naming Tata Nano as the Car of the Season. 10-YEAR STRATEGIC PLAN International expansion Building the car as per International safety standards Exploring markets of Southeast Asia, Africa, and Latin America Exploring the subsidies offered by the local governments for EV vehicles Entry into the EV segment Launch India's most affordable EV in hatchback segment Install further EV charging stations in tier 2 and 3 cities to further expand it's demand amongst rural and semi-urban population. Launching 1 call battery charge service across PAN India. Expanding production capabilities THANK YOU