See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/7491972 Personality as a Predictor of Professional Behavior in Dental School: Comparisons with Dental Practitioners Article in Journal of Dental Education · December 2005 DOI: 10.1002/j.0022-0337.2005.69.11.tb04021.x · Source: PubMed CITATIONS READS 77 1,837 3 authors, including: Vic Catano Saint Mary's University 60 PUBLICATIONS 2,084 CITATIONS SEE PROFILE All content following this page was uploaded by Vic Catano on 29 January 2015. The user has requested enhancement of the downloaded file. Personality as a Predictor of Professional Behavior in Dental School: Comparisons with Dental Practitioners T.C. Chamberlain, M.Sc.; V.M. Catano, Ph.D.; D.P. Cunningham, D.D.S. Abstract: The purpose of this study was to examine the use of personality measures to predict the success of dental students (N=87) in clinical and academic courses and to compare their personality profiles to those of dental practitioners (N=130). A second purpose of the study was to develop a new criterion measure, the Student Professionalism Scale, based on competencies previously identified as necessary for professional success. The Canadian Dental Aptitude Test (DAT) predicted first-year, preclinical academic success; the DAT Reading Comprehension component predicted third-year clinical performance; and Perceptual Ability, the ability to deal with two- and three-dimensional objects, predicted student professionalism. Results from the personality measure indicated that Conscientiousness and Neuroticism, and to a lesser extent Agreeableness, were significant predictors of both first-year academic performance and professional behavior. In comparing the personality profiles of dental students to dental practitioners, students who were more similar to the dentists did better in their first year of coursework. Implications of the findings are discussed in the context of the dental admissions process. Ms. Chamberlain is employed by the Royal Canadian Mounted Police; Dr. Catano is Professor and Chair, Department of Psychology, Saint Mary’s University; and Dr. Cunningham is Associate Professor and Assistant Dean, Faculty of Dentistry, Dalhousie University. Direct correspondence to Dr. D.P. Cunningham, Dalhousie University, 5981 University Ave., Halifax, Nova Scotia, CANADA B3H 3J5; 902-494-2876 phone; 902-494-2527 fax; d.p.cunningham@dal.ca. This study is based on data collected as part of a master’s thesis project at Saint Mary’s University. Key words: DAT, personality measures, predicting performance, professional behavior Submitted for publication 4/21/05; accepted 7/19/05 T o succeed in dental school, dental students need both academic and behavioral skills. Certain academic-related competencies, such as time management, task organization, reading comprehension, memorization, test taking, and concentration, may be more critical to success during the first year of dental school when students are confronted with the demands of a professional school curriculum and may have not yet learned how to cope with their new environment. As students progress through dental school, the curriculum begins to include clinical interactions with patients, and behavioral skills such as verbal communication and empathy become more valuable. 1 Dental school admissions criteria, such as the Canadian Dental Aptitude Test (DAT), can predict academic performance among dental students,2-4 particularly in the first and second year of dental school training.2,5,6 In contrast, minimal research has examined the ability of dental school admissions criteria to predict behavioral skills that relate to professionalism. Selection tools, such as personality measures, that are designed to assess behavioral skills may add to the prediction of performance in dental school. 1222 Recently, Smithers et al.3 demonstrated that there was a need to differentiate between academic and clinical performance when investigating which factors predicted success in dental school. In that study, the investigators found that a valid measure of personality based on the Five-Factor Model of personality7 could improve selection decisions. In our study we continue to investigate the degree to which dental students’ personalities predict their performance in dental school. One limitation of the Smithers et al.3 study was the lack of comparative personality data from practicing dentists. As we discuss later in this article, one major theory of vocational choice argues that particular personality types are attracted to certain work environments. Without normative personality data from practicing dentists, using personality as a predictor during the admissions process might predict success in coursework, but not in dentistry as a career. We rectify this limitation in our study by comparing the personality profiles of dental students to dental practitioners. The chief means of assessing dental student performance is through grades assigned to coursework. Smithers et al.3 showed that there are different sets of predictors for academic and clinical Journal of Dental Education ■ Volume 69, Number 11 courses. In the latter case, the students’ behavioral and interpersonal skills may play a more important role than cognitive ability; on the other hand, cognitive ability, as measured by the DAT, is necessary for successful academic performance. Clinical grades, nonetheless, assess performance of clinical skills but may not capture the full extent of desired professional behaviors. In this study we also sought to develop a measure of performance that would assess the student’s degree of professionalism. narrower “facets.” Some researchers argue that the narrower facets can be more useful in predicting performance than the five broad factors. Smithers et al.3 found that both the broad five factors and the narrower facets had value in predicting dental school performance; in some cases the broad factors improved prediction, but in other cases where the broad factor failed to predict, its narrow facets made a significant contribution to predicting the various criteria. Personality and Selection Personality and Dental Student Selection The Five-Factor Model of Personality The Five-Factor Model of personality, commonly referred to as the “Big Five,”8 is a popular taxonomy used to classify personality traits into an understandable structure. The model describes the most salient aspects of personality. The five factors are: 1) Extroversion—the quantity and intensity of interpersonal interaction; 2) Conscientiousness—the amount of persistence, organization, and motivation in goal-directed behaviors; 3) Neuroticism—the tendency to experience negative affect, such as anxiety, depression, and hostility (this factor is often termed “Emotional Stability” when used in work settings; Emotional Stability is the absence of neurotic behavior; that is, it reflects a calm, relaxed approach to situations, events, or people. It is an emotionally controlled response to changes in the work environment); 4) Openness to Experience—the proactive seeking and appreciation of new experiences; and 5) Agreeableness—the quality of one’s interpersonal interactions along a continuum from compassion to antagonism. The Five-Factor Model of personality is recognized as an important model that summarizes relationships among various personality traits7,9 with the five factors collectively comprising important characteristics that are used to categorize the various traits.10 Meta-analytic reviews for each of the Big Five dimensions show that each dimension predicts job performance in many occupations with conscientiousness correlating most highly with overall job performance for many jobs, but extroversion, openness to experience, and emotional stability correlated most highly with leadership in business settings.11 The five major factors are sometimes subdivided into November 2005 ■ Journal of Dental Education The use of personality measures as part of the dental student selection process is not a recent consideration. Barkley12 suggested that rather than selecting top performing science students and attempting to make them value interpersonal relationships with patients and staff, dental programs should select individuals who already value relationships with people and train those people to become dentists. In 1974, the Canadian Dental Association introduced a personality measure into the Dental Admissions Testing Program, but later abandoned it because of administrative and cost considerations.13 The Five-Factor Model, which can be assessed with reliable and valid personality measures, now provides a viable method to investigate dental school applicants’ personalities during the academic selection process. Research findings pertinent to several components of this model are reviewed in the following sections, with emphasis placed on the only two studies that have used the Five-Factor Model in assessing dental school performance. As might be expected from the results from only two studies, there are inconsistencies in the findings, again pointing out the need for additional research on this model’s application to dental school performance. Conscientiousness is related to success in almost every occupational field.14 In academic work, conscientious students are more likely to set and achieve goals.15 Conscientiousness is related to traits such as organization, persistence, and purposefulness16; these traits are similar to the need for determination, deliberation, caution, and reliability that underlie the often repetitive nature of dental work.17 Surprisingly, Smithers et al.3 did not find any evidence linking conscientiousness to performance in dental school, as measured by course grades. Smithers et al. suggested that overly conscientious individuals might not perform well in occupations 1223 that do not allow for long periods of deliberation while making a decision. In dental school, students may not be afforded long lengths of time to make decisions. Thus, highly conscientious dental students would not outperform students who were less conscientious. Alternatively, current selection procedures in dental school may result in a student body that is very homogeneous in terms of conscientiousness. Further research on the importance of conscientiousness is warranted, given its success as a predictor for other occupations. Agreeableness and Extroversion may also be important in predicting dental school performance. Evans and Dirks18 used the Big Five factors to predict dental students’ grades in three laboratory courses where psychomotor skills were important. The broad factor of Agreeableness predicted one course grade while three of its narrow facets—Trust, Straightforwardness, and Compliance—predicted two other grades. Two narrow facets of Extroversion—Warmth and Excitement-Seeking—also predicted one grade. Smithers et al.3 did not find a significant relationship between Agreeableness and dental school performance, but similar to Evans and Dirks, they found that Straightforwardness had a significant positive relationship with grades in year two of dental school training. Contrary to Evans and Dirks, Smithers et al. reported a negative relationship between Compliance and third-year dental school coursework as well as a negative relationship between Tender Mindedness, another facet of Agreeableness, and third-year dental school coursework. They also found that Positive Emotions, a facet of Extroversion, predicted third-year clinical training. One possible explanation for the inconsistent findings between Evans and Dirks and Smithers et al. regarding Agreeableness is the use of different criterion variables in the two studies. Specifically, Evans and Dirks examined the prediction of laboratory courses, and Smithers et al. studied the prediction of performance in each year of dental school, which involved laboratory courses as well as a variety of other dental courses. Openness to Experience in the Evans and Dirks18 study did not correlate with performance in dental school. Openness to Experience has been linked to intelligence16 and creativity.19 Dental students may not have much opportunity to be creative or intellectually curious in a controlled laboratory setting. In fact, Smithers et al.3 found that Openness to Experience was negatively related to academic 1224 performance in years two and three and to clinical performance in year three. Three facets of Openness to Experience—Fantasizing/Daydreaming, Openness to Ideas, and Aesthetics—all were negatively related to performance criteria. That is, students who daydreamed less, were less open to ideas, and were less interested in aesthetics performed better in dental school. There is an ongoing debate in the behavioral literature on whether it is more advantageous to use only the broad factors as opposed to their narrow facets to predict performance. The research conducted by both Evans and Dirks18 and Smithers et al.3 suggests that, at the moment, research on personality as a predictor of dental school performance should continue to assess both broad and narrow facets as certain factors may be relevant at both the broad and narrow level. Personality of Dental Students and Dentists While several studies have investigated the personality of dental students (see Smithers et al.3 for a review), we could find only one study that compared the personality of dental students and practitioners, and it reported inconclusive results. McDaniel et al.,20 using the Myers-Briggs Type Indicator (MBTI), found that recent graduate practitioners and dental students were similar on the MBTI dimensions of Extraversion-Introversion (E-I) and Sensing-Intuitive (S-N), but that they differed on the Thinking-Feeling (T-F) and Judgment-Perceptive (JP) scales. New practitioners tended to cluster more towards the “Thinking” end of the T-F scale and were typed as more judgmental than students on the J-P scale. The MBTI is based on Jungian psychoanalytic theory and uses the four dimensions noted above to classify personality types. For example, a ENFP type would have an outward focus on other people and things (E), rely on intuition (N) more than their senses, make judgments based on their values rather than the facts (F), and interact with the environment through their perceptions rather than through a formal cognitive process (P). The MBTI types do not coincide with the Big Five dimensions and are not well suited for use in selection procedures.21 Smithers et al. commented on the need to collect normative, personality data from dental practitioners, if personality measures were to be incorporated into the assessment of dental school applicants. Journal of Dental Education ■ Volume 69, Number 11 In one of the most influential theories of career choice, Holland22 proposes that specific personality types are attracted to certain work environments that are compatible with their own values and interests and let them exercise their skills and abilities on problems that they find interesting. Holland’s theory is much more complex than we can present here, but essentially it identifies six personality types—Realistic (R), Investigative (I), Artistic (A), Social (S), Enterprising (E), Conventional (C) (RIASEC)—that in combination are used to identify both individuals and work environments. Individuals are thought to search for work environments whose profiles match their own vocational personality profile. Ultimately, a person’s work performance is determined by an interaction of personality and environment, with the best performance occurring when there is a positive match between both. Several studies have investigated the correspondence between the RIASEC types and the Big Five personality dimensions. While there is not a complete overlap between the two models, overall these studies suggest that there is good correspondence between the Big Five and RIASEC types.23-26 Based on Holland’s theory, we would expect to see convergence between the personality profiles of dental students and dental practitioners. Specifically, we would expect both groups to exhibit similar values on the Big Five dimensions. A Measure of Professional Performance In 1998, the Canadian Dental Association (CDA) commissioned a study to identify the nontechnical competencies, that is, sets of behaviors rather than technical dentistry skills, that were required for successful performance as a dentist.27 That project identified eight competencies, specifically, Sensitivity to Others, Self-Control, Tact and Diplomacy, Oral Communication, Integrity, Judgment and Analysis, Conscientiousness, and Life-Long Learning. These competencies, or sets of behaviors, are thought to be central to the development of ethical and professional values and skills both in dental school and beyond.27 These competencies are believed to be so fundamental that an applicant is expected to exhibit these behaviors at a certain level prior to admission and build on them afterwards in the dentistry program. The CDA developed a structured interview protocol involving behavioral-based November 2005 ■ Journal of Dental Education and situational questions that were derived from critical incidents related to the first seven competencies. That interview protocol is now in use as part of admissions procedures by Canadian dental schools and is currently being evaluated. One concern of many professional schools is to develop a sense of “professionalism” among their graduates. Although there is disagreement on a definition of professionalism, many researchers and professional bodies include criteria related to such factors as altruism, accountability, excellence, duty, self-assessment, communication, maturity, respect for others, reliability, honesty, and integrity.28-31 These elements of professionalism overlap considerably with the CDA competencies identified as necessary for successful performance in dental practice. As such, the CDA competencies can be considered elements of professionalism. Course grades may capture both the knowledge and clinical skills of a dental student; however, grades may not truly reflect the essential components of professionalism. To that end, we undertook to develop a performance measure based on the seven CDA competencies that are assessed by the CDA interview. We report the development of a behaviorally anchored rating scale (BARS) that can be used to assess a dental student’s professional behavior. A BARS32 is a rating scale that uses descriptions of behaviors to anchor numerical values. The verbal descriptors reflect critical, work-related performance factors as identified by subject matter experts for the job or occupation in question. Behaviorally anchored rating scales, in general, are recognized as one of the best types of rating scales in use today as a BARS integrates critical performance information directly to the performance appraisal measure.33 Table 1 presents the rating scale that we used to assess Conscientiousness, one of seven behaviors measured in this study. We refer to the seven BARS items used in this study as the Student Professionalism Scale (SPS). Method Participants All students at a Canadian dental school were invited to participate in the study; eighty-seven out of 135 of the students (64 percent) enrolled in the school accepted the invitation. Participation decreased with 1225 Table 1. The SPS item developed to measure Conscientiousness Conscientiousness: This competency focuses on a student’s ability to be enthusiastic and committed to one’s work. It addresses such characteristics as preparedness, planning and organization, sustained enthusiasm, attention to detail, maintenance of standards, pride, and responsibility. Rating Behavioral Anchors 5 •Reacts immediately to mistakes, making necessary adjustments •Accepts responsibility for mistakes with no quibbling •Consistently prepared •Consistently organized •Consistently attempts to work beyond usual and customary standards of accepted practice procedures •Clearly demonstrates behavior that illustrates the “extra mile” •Demonstrates a sense of pride and responsibility about self/work/personal activities 3 •Responds adequately to responsibilities but no more than necessary •Is generally prepared and organized but not always •Generally thorough in assessing patients but makes occasional error •Does not avoid “difficult” patients but does not seek them 1 •Ensures that personal needs are served first, all others second •Makes errors in scheduling •Not prepared, not organized •Takes exception to having errors pointed out •Makes excuses •Tends to point fingers at anyone other than self for mistakes/problems •Avoids working with “difficult” patients •Unable to make sound decisions appropriate to skill level without excessive consultation with faculty •Shows little concern when patients/classmates/faculty/staff are kept waiting year of study: thirty-four of the thirty-six first-year students, twenty-five of the thirty-four second-year students, eighteen of the thirty-three third-year students, and ten of the thirty-two fourth-year students voluntarily participated. Based on anecdotal evidence, we believe that the decline in participation over cohorts reflects a greater focus on the part of senior students towards graduation and beginning their careers. Of the eighty-seven participants, 56 percent were women and 44 percent were men, the same gender composition as the entire student body (N=135). Participants ranged in age from twenty-one to forty-three years, with a mean age of twenty-five years (SD=2.92). For the entire student body the mean age was twentyfour with the same age range. Surveys were mailed to all 356 dentists in Nova Scotia who were listed as members of the Provincial dental association, with 130 (37 percent) members from this population agreeing to participate. A letter from the president of the Provincial association accompanied the surveys requesting that the dentists participate in the study. The NEO-PI-R takes about 1226 forty minutes to complete; this factor may have deterred some dentists from responding. Of the respondents, ninety-one (70 percent) were men. Participants ranged in age from twenty-seven to seventy-four years, with a mean age of forty-seven years (SD=11.13). The year of graduation from dental school ranged from 1956 to 2003, the average year of graduation was 1983 (SD=11.00). This study was reviewed and approved on January 16, 2004 by the Dalhousie University Research Ethics Board, following the policy on research with human participants developed by the three Canadian federal granting agencies. All students and dentists were assured that any information obtained through the course of the study would remain confidential and that only aggregate data would be reported. Students were further assured that participation or nonparticipation in the study would have no impact on their grades and that course instructors would not have access to any of the information they provided. Both students and dentists signed informed consent forms as part of their participation in the study. Journal of Dental Education ■ Volume 69, Number 11 Measures Control Measures Scores from the Reading Comprehension Examination, the Perceptual Motor Ability Test, and the Academic Average components of the DAT were obtained from the student participants’ official records. We used these three DAT components as previous research indicated that these were the best measures of cognitive ability.3 We did not use undergraduate GPA as a control variable because this was correlated with the DAT Academic Average. The Academic Average was a better indicator since it is based on a standardized measure taken across all applicants. Predictor Measures Costa and McCrae’s16 NEO-PI-R was used to assess personality. (NEO-PI-R is an acronym based on the first letter of three of the five factors: Neuroticism, Extraversion and Openness coupled with the first letters of Personality Inventory, and Revised to indicate the latest version of the inventory.) This measure has 240 items that were specifically developed to assess the Big Five factors of personality: Extroversion (E), Conscientiousness (C), Neuroticism (N), Openness to Experience (O), and Agreeableness (A). There are six narrow facets for each of the broad personality factors. The NEO-PI-R is a reliable measure of personality that demonstrates excellent convergent validity with other recognized measures of personality.16 For the student and dentist samples combined, Cronbach’s Alpha Coefficients were: α=.89 for Extroversion, α=.89 for Conscientiousness, α=.93 for Neuroticism, α=.89 for Openness to Experience, and α=.88 for Agreeableness; the alpha coefficients for each sample were very similar to those for the combined sample. Criterion Measures Four criteria were based on course grades, while the fifth was the SPS measure developed for the study. The first two course grade measures were weighted GPA in the first and second year of dental training. These were composite measures derived from academic coursework and weighted by the credit-value of the course; that is, the number of hours the course is taught. First- and second-year courses November 2005 ■ Journal of Dental Education included Gross Anatomy, Physiology, Histology, Biology, Cariology, Periodontology, Patient Care, Growth and Development, Pharmacology, and foundation courses directly related to dentistry such as Removable Prosthodontics, Pediatric Dentistry, and Clinical Patient Care. Second-year courses were mostly advanced topics from courses covered in the first year. The third criterion was a weighted GPA of clinical courses in year three of dental training. Faculty in the dental school identified these clinical courses; these courses had a major component of their course grades derived directly from assessments made in the dental clinic. Courses in the category included Clinical Comprehensive Patient Care and Clinical Oral Diagnosis and Treatment Planning. The fourth criterion was a weighted GPA of academic courses taken in year three of dental training and included such courses as Evidence-Based Dentistry, Implant Dentistry, and General Medicine and Patient Health Assessment. The “academic” performance criteria measured traditional classroom, didactic performance with minimal or no clinical activity involved. We also developed a behaviorally anchored rating scale to assess professional performance of the dental students based on seven of the eight competencies that the CDA identified as needed for successful practice as a dentist: communication, conscientiousness, integrity, judgment and analysis, self-control, sensitivity to others, and tact and diplomacy. Life Long Learning was not included in the performance measure because we felt that this competency was appropriate for dental practitioners but not for dental students who were already in a learning situation. As part of developing the new CDA structured interview, focus groups comprised of dentists, dental students, and patients generated critical incidents related to the seven competencies, which were then rated from 1 (very ineffective) to 5 (very effective). Descriptors from similarly rated incidents were then used to generate the behavioral anchors for each competency. This procedure has been described in detail elsewhere.34 Next, the rating scales were reviewed and modified by dental school faculty who taught in the dental school’s clinic. Behavioral anchors were created for scale values 1, 3, and 5 (see Table 1). Finally, the eighteen faculty (twelve males and six females) who were involved in clinical teaching all agreed to participate in the study. Each faculty member spent at least half a day per week in the clinic with the same “cluster” of eight students for at least 1227 a minimum of one term. The faculty attended a training session in the use of the new Student Professionalism Scale (SPS) where they were instructed to familiarize themselves with the rating scales; to use each scale as a guide and not as a checklist; to assess only the students that they were familiar with; to render an assessment that reflected the students’ typical behavior and not a particular incident; and to do this assessment in a place where they could be reflective. The faculty assessed only those students in each cluster who had agreed to participate in the study and whom they had supervised in the clinic. The assessors were provided with a photograph of each participant to aid their recognition and memory. The faculty made their ratings in the winter term during the latter part of March and into April. Each participant received only one evaluation. In the present study, total scores on the SPS ranged from 20 to 35, the highest score possible (M=29.39, SD=3.70). The scale had a high degree of internal reliability, Cronbach’s alpha=.89. The SPS total score was used as the criterion measure. In effect, high performance on one competency compensates for low performance on another. This is similar to scoring on the new Canadian Dental Association interview, on which the SPS was based. Results Age, gender, and year of study in the dental school program were correlated with the variables of interest. There were no meaningful relationships between each of the control variables and the predictor and criterion measures, except for a significant relationship between gender and neuroticism (r=.45; p<.01) where female students tended to exhibit more anxiety, self-consciousness, and vulnerability than their male colleagues. Table 2 presents the correlations between all predictor and criterion variables. The DAT academic average scores correlated with both the DAT reading comprehension (r=.58, p<.01) and perceptual ability (r=.28, p<.05) components. Students who did well on Academic Average also did better on both Perceptual Ability and Reading Comprehension. Perceptual Ability and Reading Comprehension were not significantly correlated with each other. Both Academic Average (r=.37, p<.01) and Perceptual Ability (r =.36, p<.01) predicted performance in year one. Overall, students who performed well in the first year of dental training received higher scores on the Academic Average and Perceptual Ability compo- Table 2. Correlations among predictor and criterion variables M SD 1 - 2 3 4 5 6 7 8 9 10 11 12 13 Criterion Variables 1. Year 1 145.08 13.15 2. Year 2 145.82 10.02 3. Year 3 Clinical 79.31 5.50 .68**a .84** c - 4. Year 3 Academic 16.70 1.20 .50**a .60** a .57** a - 5. SPS Ratings 29.39 3.70 .26**f .09 a .42** a .31 a 6. Academic Average 18.34 1.84 .37**e .25 b .31 a .07 a 7. Perceptual Ability 17.51 2.16 .36**e .10 b .32 a -.18 a 8. Reading Comp. 19.11 2.75 .10e .19 b .42* a .32 a 9. Conscientiousness 125.67 16.65 .23*e .27 c .16 a .47*a c a .86**c - - DAT Measures .16 d - .36** d .28* d -.05 d .58** d -.11 d - Personality e a .29** e -.09 d e 10. Agreeableness 125.67 18.33 .30** .26 11. Extroversion 123.24 15.12 .08 e .09 c -.05 a .35 a .09 e 12. Openness 121.24 18.50 .15 e -.06 c -.07 a .18 a .18 e a a 13. Neuroticism 81.74 22.19 -.15 e -.14 c -.10 -.25 .22 .15 .15 -.27* .08 d -.09 d .89 d -.15 d .23* e -.04 d -.13 d -.04 d .30**e .06 e -.05 d .09 d e .09 d .05 .12 d .03 d d -.30** .14 d .89 .12 e .85 .10 e e .41** e .89 e -.34** -.35** -.16 e .03 e .89 *p<.05, ** p<.01, Two-tailed test Cronbach Alphas for personality dimensions are reported in bold on the diagonal. Listwise n: a n = 27 – 28. b n = 42 – 48. c n = 53. d n = 76 – 80. e n = 80 – 87. 1228 Journal of Dental Education ■ Volume 69, Number 11 nents of the DAT. Reading Comprehension correlated with third-year clinical coursework (r=.42, p<.05); students who received higher reading comprehension scores performed better in their third-year clinical coursework. Perceptual Ability also correlated with scores from the SPS measure of professionalism (r=.36, p<.01). Students who scored high on the pre-admission Perceptual Ability component were more likely to receive favorable clinical performance assessments on the SPS. Personality and Performance on the Criterion Measures Conscientiousness predicted Year 1 (r=.23, p<.05) and Year 3 Academic Performance (r=.47, p<.05) performance. Students who were more conscientious performed better in their first- and thirdyear academic courses. Conscientiousness also predicted the students’ SPS assessments (r=.29, p<.01); students who were more conscientious received higher ratings on the SPS. Agreeableness predicted first-year performance (r=.30, p<.01), with agreeable students performing better in Year 1. Low scores on Neuroticism were associated with high SPS ratings (r=-.27, p<.05); students who scored lower on Neuroticism, that is, who were more emotionally stable, were assessed as performing better in the clinic on the SPS measure. Extroversion and Openness to Experience did not predict any of the criterion variables. Narrow Personality Facets and Performance The relationships between the narrow personality facets and dental school performance criteria are presented in Table 3 together with the reliability data for each facet. Three facets of Agreeableness correlated with different criteria: 1) Trust correlated with performance in Year 1 (r=.36, p<.01) and also predicted ratings on the SPS (r=.22, p<.05); students who trusted others more, performed better; 2) Straightforwardness correlated with performance in both Year 1 (r=.22, p<.05) and Year 2 (r=.29, p<.01); students who were more straightforward received higher grades in both years; and 3) Modesty predicted performance in both Year 1 (r=.23, p<.05) and Year 2 (r=.29, p<.05), that is, humble, self-effacing students tended to receive higher grades in their courses. Four facets of Neuroticism were associated with ratings on the SPS. Students who were less November 2005 ■ Journal of Dental Education Angry or Hostile (r=-.24, p<.05), less Depressed (r= -.25, p<.05), and less Impulsive (r=-.26, p<.01) received higher scores on the SPS as did students who were less Self-Conscious (r=-.26, p<.01). Students with low scores on Anger/Hostility (r=-.25, p<.05) and Depression (r=-.25, p<.05) performed better in Year 1 courses. Students who had low Depression scores also did better in Year 3 clinical coursework (r=-.38, p<.05). Four Conscientiousness facets correlated with both the grades and SPS criteria. Students who were highly Competent performed better on all criteria with correlations ranging from .22 to .50. Dutifulness predicted Year 2 (r=.41, p<.01) and Year 3 academic coursework (r=.47, p<.01). Students who had high levels of Self-Discipline had higher Year 1 grades (r=.24, p<.05) and higher scores on the SPS (r=.23, p<.05). Students who scored high in Deliberation performed better in Year 3 academic courses (r=.40, p<.05) and received higher ratings on the SPS (r=.37, p<.01). Two facets of Openness of Experience predicted different criteria. Actions, a measure of preference to novelty rather than familiarity, had a positive relationship with Year 1 grades (r=.22, p<.05) while students with high levels on Ideas, or intellectual curiosity, received more favorable assessments on the SPS (r=.26, p<.01). Professionalism as Assessed by the SPS Hierarchical regression analyses were used to determine the relative contribution of the personality factors in predicting the faculty assessment of professionalism as measured through the SPS. Since Perceptual Ability, a component of the DAT, significantly correlated with the SPS, it was entered on the first step of the regression as a control variable. In the first analysis, Conscientiousness and Neuroticism, the only broad personality factors that correlated with the SPS, were entered on the second step. In the second regression analysis, the narrow facets that significantly correlated with the SPS replaced the broad factors. Table 4 presents the results from these analyses. Perceptual Ability explained 14 percent of the variance (∆R2=.14, F1,76=12.60, p<.001). The broad personality factors accounted for an additional 7 percent of the variance (∆R2=.07, F2,74=3.15, p<.05), with Conscientiousness the only significant predictor (β=.24, p<.05). The nine, narrow personality facets 1229 explained substantially more, almost three times as much, variance than the broad factors (∆R2=.20, F9,67=2.23, p<.05). Within this set of narrow facets, the Deliberation facet from Conscientiousness (β=.33, p<.01) and the Ideas facet from Openness to Experience (β=.22, p<.05) were significant predictors of professionalism. Personality Profiles of Dental Students and Dentists Figure 1 presents the mean scores of the dental students and dentists on the Big Five personality factors. While the profiles shown in Figure 1 are similar, there was an overall multivariate difference between the two groups across the five personality Table 3. Correlations for narrow facets of the Big Five with dental school performance measures Mean SD Year 1 Year 2 Year 3 Clinical Year 3 Academic SPS Ratings Reliability of Facet Agreeableness Facets Trust Straightforwardness Altruism Compliance Modesty Tender Mindedness 29.39 29.18 33.11 26.06 27.27 28.65 4.94 4.40 3.32 4.55 4.60 3.75 .36** .22* .13 .20 .23* .09 .23 .29* .08 .06 .29* .16 .07 .01 -.09 -.13 -.14 -.22 .08 .32 .28 -.11 .29 .16 .22* .12 .07 .13 .12 -.05 .87 .67 .71 .72 .71 .62 Neuroticism Facets Anxiety Angry, Hostility Depression Self-Consciousness Impulsiveness Vulnerability 24.06 20.18 19.81 22.80 24.99 17.88 5.68 5.24 5.29 4.40 4.66 3.62 -.02 -.25* -.25* -.16 -.05 .04 -.06 -.07 -.19 -.09 -.13 .13 -.16 -.04 -.38* -.18 -.22 -.12 .31 .21 -.04 -.05 .04 .12 -.06 -.24* -.25* -.26** -.26** -.19 .83 .83 .80 .65 .67 .71 Extroversion Facets Warmth Gregariousness Assertiveness Activity Excitement Seeking Positive Emotions 32.68 28.24 25.40 25.96 28.19 30.38 3.48 4.95 4.88 4.22 4.21 2.68 .19 .05 .04 .06 -.05 .03 .12 -.01 .09 .09 .04 -.03 -.16 -.20 .14 .22 -.13 -.16 .37 .19 .32 .32 -.09 .24 .14 .10 .01 .06 -.11 .15 .71 .75 .76 .56 .53 .59 Conscientiousness Facets Competence Order Dutifulness Achievement, Striving Self-Discipline Deliberation 30.13 26.88 31.84 28.94 29.21 26.21 3.44 4.98 3.99 3.78 4.19 4.54 .39** -.14 .21 .11 .24* .20 .38** -.20 .41** .18 .16 .21 .50** -.05 .14 .04 -.01 .27 .41* .30 .47** .36 .19 .40* .22* .08 .17 .09 .23* .37** .61 .74 .67 .69 .77 .73 Openness to Experience Facets Fantasy 28.16 4.47 .02 -.20 -.16 .06 .00 .72 Aesthetics 26.22 6.02 .07 -.10 -.05 .17 .17 .83 Feelings 30.15 4.41 .01 -.09 -.06 .33 .12 .74 Actions 24.99 3.99 .22* .16 .23 .15 .06 .65 Ideas 28.73 4.71 .17 -.07 -.28 -.17 .26** .77 Values 31.04 3.41 .16 .08 .15 .16 .06 .58 *p<.05, **p<.01; Two tailed test Note: Any correlations involving the narrow facets with Year 1 Academic performance and SPS ratings were based on a sample size of 85; with Year 2 performance were based on a sample size of 53; and with Year 3 Clinical performance and Year 3 Academic performance were based on a sample size of 28. 1230 Journal of Dental Education ■ Volume 69, Number 11 Table 4. Hierarchical regression of SPS ratings on personality Step Independent Variables 1 Dental Aptitude Test Perceptual Ability Personality Conscientiousness Neuroticism Personality Facets Neuroticism Angry Depression Self-Consciousness Impulsiveness Openness to Experience Ideas Agreeableness Trust Conscientiousness Competence Self-Discipline Deliberation 2 2 Beta R R2 ∆ R2 F Sig. F .38 .14 .14** 12.60 .00 .46 .21 .07* 3.15 .05 .58 .34 .20* 2.23 .03 .38** .24* -.06 .15 -.12 .02 -.15 .22* .09 -.20 .04 .33** *p<.05, **p<.01Listwise N=78 factors (Pillai’s Trace: F5, 209=11.86, p<.001). Subsequent univariate analyses showed that there were significant differences between the two groups on each of the personality factors. Table 5 presents a comparison of dentists and dental students on the five personality factors. Dentists were higher in Agreeableness (F1,213=8.04, p<.05); they tended to be more compassionate. Dentists were lower in Neuroticism (F1,213=7.59, p<.05); they were more emotionally stable than dental students. Dentists were also higher in Conscientiousness; dentists were more organized, self-disciplined, and cautious (F1,213=8.04, p<.05). On the other hand, dental students were higher than the dentists in Extroversion (F1,213=23.46, p=.05); students were more friendly, talkative, and active than dentists. Dental students were also higher in Openness to Experience (F1,213=11.98, p=.05); dental students preferred novelty to familiarity and had more differentiated emotional states. Table 5 shows that dental students and dentists were most similar on Agreeableness, followed in order by Conscientiousness, Neuroticism, Openness to Experience, and finally Extroversion. We used Profile Matching to compare the overall student personality profiles to the mean profile for the dental practitioners.33 We computed the difference between a student’s score on each personal- November 2005 ■ Journal of Dental Education ity dimension and the mean score for the dentists on that dimension, squaring the differences, and summing the squared differences to yield a D2 value. The larger D2 is, the poorer is the match between the student’s profile and the mean profile obtained from the dentists. D2 scores for each student ranged from 63.25 to 1633.39 with the Mean=410.08. The smaller the D2 score, the more closely the personality profile of the student resembled that of a practicing dentist. We looked at the ability of D2 to predict our criterion measures. D2 negatively correlated with first-year academic performance (r=-.28, p<.05). That is, students with personality profiles more similar to practitioners (lower D2) had higher first-year grades. Discussion The results of our study demonstrate that noncognitive predictors, such as personality, have a role to play in the dental school selection process. Personality variables predicted both first- and thirdyear academic performance and professional behavior in the dental clinic. Dental students’ personality profile somewhat resembled that obtained from dentists, but both groups differed significantly on each of the five, broad personality variables. The results 1231 also show the need for separate measures of clinical and academic performance. as a selection measure. Perceptual abilities are important in the first year of coursework, but they may not be used extensively; however, they are crucial in the clinic where the Perceptual Ability measure appears to provide an indication of a student’s behavior. A student who is having difficulty performing clinical procedures because of inadequate perceptual ability is unlikely to receive a high assessment on the SPS instrument; inadequate technical performance may produce negative behaviors such as frustration and anxiety and, consequently, lead to lower SPS assessments. The DAT as a Predictor of Performance The DAT components of Academic Average and Perceptual Ability, which assess cognitive ability, were good predictors of first-year academic performance; as well, the DAT Reading Comprehension test strongly predicted third-year academic coursework. Previously, Smithers et al.3 found that only the DAT Academic Average successfully predicted first-year academic performance. We also discovered that Perceptual Ability predicted assessment of the students’ professionalism scores from the SPS. While this result was unexpected, in retrospect, clinical performance depends on the student’s ability to accurately perform a number of technical procedures that involve their perceptual ability. This is further evidence supporting the use of the DAT Personality as a Predictor of Dental Performance Conscientiousness predicts job performance in almost every occupation14 and is associated with organizational skills16 that have been linked to success in dental school.35 Smithers et al.3 anticipated that Conscientiousness would also predict dental school 140 Mean Value 120 100 Dental Students Dentists 80 60 on m s ci ti e o ur N e i rs ov r xt s es n n pe O s s ne us E e ci s on io nt ss e en bl a e re g A C Personality Factor Figure 1. Mean scores on the Big Five personality factors 1232 Journal of Dental Education ■ Volume 69, Number 11 performance, but did not find that relationship. In our study, however, Conscientiousness and its facets were very good predictors of both academic and clinical performance. The broad Conscientiousness factor predicted both first- and third-year academic performance as well as the SPS assessment of professional behavior. The narrow Conscientiousness facets were even more impressive as predictors of dental school performance in this study. Using the guidelines developed by Cohen,36 which consider a correlation of .10 to be a small effect, .30 to represent a moderate effect, and .50 a strong effect, most of the correlations reported here represent moderate to strong effects. The Competence facet—the degree to which someone is capable, well-prepared, and sensible— predicted all the criteria, both academic and clinical coursework, in all three years of dental school that we assessed as well as our SPS measure of professionalism. Competence was a very strong predictor of both Year 3 Clinical (r=.50) and a moderate to strong predictor of Year 3 Academic (r=.41) performance. Students high in Competence simply performed better than those with lower values for this facet. Dutifulness, adherence to ethical principles, predicted both Year 2 (r=41) and Year 3 Academic (r=.47) coursework. Self-Discipline or motivation predicted Year 1 (r=.24) performance as well as professionalism (r=.23). Deliberation, a measure of thinking before acting, predicted Year 3 Academic (r=.40) and the SPS (r=.37) measure of performance. These results provide strong evidence for the use of Conscientiousness and its facets in the selection of dental students. Students who score high in conscientiousness are more likely to perform better in both their clinical and academic courses and to receive higher assessments with respect to professionalism. Our regression analyses further supported the importance of Conscientiousness and its facets as predictors of dental school performance. Conscientiousness and its facet of Deliberation significantly improved upon the prediction of professional behavior that could be made from the DAT component of Perceptual Ability. Agreeableness was the only other broad personality factor that predicted dental school success. It correlated moderately only with performance in first-year coursework (r=.30). Three of its facets, however, predicted other criteria. Trust (r=.36), believing that others are honest and well-intentioned, Straightforwardness (r=.22), being frank and sincere, and Modesty (r=.23), being humble and self-effac- November 2005 ■ Journal of Dental Education Table 5. Comparison of five personality factors for dental students and dentists Dental Students Mean (SD) Dentists Mean (SD) Neuroticism 81.74 (22.18) 76.34 (23.58) Extroversion 123.23 (15.12) 110.82 (20.08) Openness 121.31 (18.50) 115.91 (18.97) Conscientiousness 125.28 (16.65) 132.01 (17.35) Agreeableness 125.67 (18.33) 130.58 (16.88) Differences between both groups were significant on all five factors at the .05 level. ing, all predicted first-year coursework, while only Straightforwardness (r=.29) and Modesty (r=.29) predicted second-year work. Trust (r=.22) predicted performance as assessed by the SPS criteria. Previously, Evans and Dirks18 found that Agreeableness and its facets of Trust and Straightforwardness predicted laboratory course grades. Smithers et al.3 also found support for Straightforwardness, but not the broad Agreeableness factor, as a predictor of secondyear coursework. We did not find evidence for Compliance as a predictor3,18 or for Tender Mindedness.3 The inconsistencies between these studies are likely due to differences in the criterion measures as well as the relatively small number of participants in each study that could lead to sampling error. Nonetheless, the results suggest the value of using Agreeableness and its facets as part of a selection program. Neuroticism did not predict any of our coursework criteria, but its facets of Angry Hostility (r=-.25), being apprehensive, fearful, and prone to worry, and Depression (r=-.25), having feelings of guilt or sadness, were negatively and moderately correlated with first-year coursework performance. Students who were low on these two facets performed at a higher level during their first year in dental school. Depression (r=-.38) was also negatively correlated with thirdyear clinical work. Perhaps even more important than predicting coursework grades, Neuroticism (r=-.27) and its facets of Angry Hostility (r=-.24), Depression (r=-.25), Self-Consciousness (r=-.26), being uneasy around others, and Impulsiveness (r=-.26), the inability to control urges, all predicted the faculty mem- 1233 bers’ assessments of professional behavior on the SPS. In other words, students who exhibited an absence of neuroticism and were more emotionally stable received higher assessments in terms of their perceived professionalism. Emotional stability, that is, the lack of neuroticism, appears to be an important predictor of professional behavior. The significant relationship between gender and neuroticism (r=.45) deserves comment. This correlation suggests that female students were more anxious, self-conscious, and vulnerable than their male colleagues. We believe that this may reflect, even in an environment of gender equality in the student population, characteristics of females who apply to what may have once been perceived as a maledominated health profession. This relationship needs further study as some women may still perceive dental school as a hostile environment and forgo applying for admission. Openness to Experience did not predict any of the criterion measures, but its narrow facets of Actions (r=.22), preferring novelty to the routine, predicted first-year performance while Ideas (r=.26), being intellectually curious, predicted professional behavior. Smithers et al.3 found that Openness to Experience was negatively correlated with the coursework criteria, as was the Ideas facet. These differences with respect to Openness to Experience may reflect differences between the participants in the two studies. The results in our study are more in line with expectations that students in a professional program of study should be more intellectually curious. Extroversion was not associated with any performance measure. Neither were any of its facets linked to the criteria; this differed from Smithers et al.3 where the facet of Positive Emotions predicted third-year clinical training. Broad vs. Narrow Personality Measures. Overall, our results, like those of Smithers et al.3 offer support for the use of both broad and narrow personality factors in the selection of dental students. In the case of Conscientiousness, Agreeableness, and Neuroticism, both the broad factor and one or more of its facets predicted criterion measures although not necessarily the same criterion. In the case of Openness to Experience, only facets predicted criteria. Furthermore, narrow facets from Conscientiousness, Agreeableness, and Neuroticism had success in predicting second- and third-year criteria, both academic and clinical, while only Conscientiousness predicted third-year academic performance. Most importantly, both Conscientiousness and Neuroti- 1234 cism, along with several of their facets, predicted the SPS professionalism criterion. The incorporation of narrow facets as part of an admissions procedure will produce a rich set of predictors; however, their use comes with a cost of increased time needed to process applicants. The broad factors of Conscientiousness, Neuroticism, and Agreeableness may provide acceptable predictions of success in dental school. The current results were obtained using the longer 240-item personality assessment. The shorter sixty-item version of the NEOPI-R provides valid and reliable measurement of the broad factors. Admissions committees will have to decide between these two alternatives. Dental Student and Dentist Personalities. Our results, as expected, show convergence between the personality profiles of the dental students and dentists. These data support Holland’s22 theory that specific personality types are attracted to certain work environments that are compatible with their own values and interests. Figure 1 shows the similarity between the personality profiles of the students and dentists. On Conscientiousness and Agreeableness, the dentists scored higher, on average, than students while the students had higher values on Neuroticism, Extroversion, and Openness to Experience. Some of these differences may simply be a function of age; for example, adults are often less extroverted than younger individuals.37 The D2 analysis, however, showed that the personality profiles of students ranged from those that were essentially identical to the normative data collected from the dentists to those that varied considerably. Students whose profiles were similar to the dentists’ average profile performed better in the first year of dental school. The D2 measure has the potential to be used as a predictor of dental school success. Applicants who had completed a personality measure could be ranked from those whose profiles were most similar to practitioners to those who were most dissimilar. There are two concerns, however, with incorporating the D2 measure into the admissions procedure at this time. First, our data is based on a small sample, and the only significant relationship we established was prediction of first-year performance. The second and more important issue is that our normative data comes from dentists practicing in one Canadian province. We have no idea how representative the personality profile based on this set of dentists is for dentists practicing elsewhere. There is a need to collect normative data from dentists in other regions to establish truly normative data. Journal of Dental Education ■ Volume 69, Number 11 Predicting Professionalism One of the most interesting results from this study is the development of our measure of professional behavior. The SPS measure assessed the competencies that had been previously identified for success in dentistry. These same competencies overlap with characteristics others have argued imbue professionalism.28-31 Feedback from faculty who used the measure suggested that they found it to be a valuable tool that allowed them to assess aspects of a student’s behavior that were not captured in clinical course grades. While others may disagree with our conceptualization of “professionalism,” the measure nonetheless provided valid assessments of students’ behavior in the clinic. The SPS assessment correlated moderately, r=.42, with third-year clinical grades and to a lesser extent with first-year course performance, r=.26. It also correlated positively with Conscientiousness, r=.29, and negatively with Neuroticism, r=-.27, suggesting that these two personality components are major factors in forming a dental student’s professional behavior. Although these results are very promising, additional work must be done with other student populations to ensure the generalizability of this measure of professionalism. did not have sufficient data to examine personality by gender for both students and dentists; this remains for future research. The size of the correlations between predictors and criteria in our study ranged from .05 to .47. These values are likely to be underestimates of the true correlations in the population, due to range restriction.33 These data were obtained from students who had been selected into the program and who were, most certainly, more homogeneous in terms of academic average and DAT scores than the broader pool of applicants from which they were selected. Correlations computed on data obtained from a very homogeneous group will be smaller than when computed over a more heterogeneous population. There are procedures to correct for range restriction to estimate the population values of the correlations, but we did not have the data needed to make these adjustments. Finally, we must note that the relatively small sample size of the students may not have provided the power necessary to find small or moderate effects among the variables. Nonetheless, the sample size did not prevent us from finding many significant moderate to strong correlations. Additional research will add to this database on the role of personality in predicting dental school performance. Study Limitations In addition to the concerns we have already raised about the generalizability of our data to other dental populations, the data we report here should be interpreted with caution, particularly findings that were based on third-year coursework. The number of student participants decreased with their year of study, which may have led to a decrease in power to detect significant effects for our third-year criteria. Also, we must consider how well the data collected from volunteer participants generalizes to those who chose not to participate. Our student and dentist participant groups differed in gender: 56 percent of the dental students were females compared to 30 percent of the practicing dentists. The average year of graduation of the practitioners was 1983, which most likely reflects the gender composition of dental schools at that time. The gender composition of the students in our study does not differ from the current gender composition of the dental school. This difference in gender composition should be considered when comparing the personality profiles of both groups and could be responsible for the difference between the profiles. We November 2005 ■ Journal of Dental Education Conclusions and Future Directions The results from this study add support to those recently reported by Smithers et al.3 Academic and clinical aspects of dental training require different sets of predictors. The DAT is an excellent predictor of first-year academic performance. However, personality components, especially Conscientiousness, Neuroticism, and their facets, were better predictors of students’ professional behavior than one might expect in dental school. Dental students need both the cognitive skills that the DAT assesses and the noncognitive competencies that are related to the Big Five personality factors. This study also provides additional evidence on the worth of using personality measures as part of the dental student selection process. Although all of the Big Five components or their facets, except Extroversion, predicted our criteria, Conscientiousness and Neuroticism, and to a lesser extent Agreeableness, appear to be the most important personal- 1235 ity components. Nonetheless, our results also suggest that it is too early to simply concentrate on the five major personality dimensions and forgo examination of the narrow facets. In several instances the facets provided richer details with respect to our criteria. What these results suggest is that the best dental school students are those who are persistent, organized, goal-directed, calm, emotionally stable, and compassionate. Our results further showed that students who were similar to the dentists in our sample tended to do well in dental school. As noted above, we need to expand our normative data from dental practitioners to ensure that the data reported here are generalizable to other locations and people. 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