The Reflective Diary
When Amanda started taking notes in her reflective diary, it was only then that she realized it
was not only helping her to record the data, she is trying to collect for her master studies, but it
is making her reflect on her own ideas while she is recording. Maybe reflection is like looking
into a mirror and starting to see things that you didn’t notice about yourself. That is when she
started to notice that she was having problems with her approach, for example, when she
noticed that hear the conversation between the customer and the sales assistant, or when she
couldn’t clearly see the expressions on the customer's face.
After Amanda noticed that she had certain issues with her approach. She started reflexivity
thinking, where she started to evaluate her way of observing, what she is doing right, and what
was wrong. This led her to find solutions that will develop her approach to achieve better
results for her studies. Sometimes she would only write the solution she thinks is the best for
her, but she would write several solutions she had thought of and why she thinks that this
solution is not appropriate for her approach.