Jatin Jain
(Senior Cloud Service Engineer)
Phone: +91 97810 12346
Email: jjatin31@gmail.com
Address: House No. 13, Old Grain Market, Nihal Singh Wala, Moga, Punjab
OBJECTIVE
Currently Working as a Senior Cloud Service Engineer at Real
Time Data Services at Gurgaon. More then 4 years of
experience in the IT industry. Working on RTDS cloud infra and
providing support to clients across the world mainly to US and
Singapore clients.
Experienced in working on client side Infrastructure
maintenance and implementation support. Possessing a proven
ability to administer and control the operation, configuration
and maintenance of information systems, as well as having an
eye for detail and able to multitask under pressure.
SKILLS
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WORK
EXPERIENCE
Microsoft Server (Active Directory, DHCP)
Virtualization (Hyper-V and VM-Ware)
Monitoring Tools (Grafana and Solar Winds)
Backup and Storage Management
Network Device (Firewall, Switch)
Excellent customer facing, communication skills
Real Time Data Services, Gurgaon
11/2021 - Present
Senior Cloud Service Engineer:
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Managed cloud services provided through RDS, located
in multiple data centers spread across the globe which
are administered by VMware Vcenter.
Installing, configuring, upgrading and troubleshooting on
the Windows server 2012,2012R2, 2016 and 2019
Configuring the servers as per the custom requirements
Team Training and Handling Windows Server VMs'
Deployment and Management
Analysis, diagnosis, and resolution of Application and
Server issues on Windows Servers on RTDS Cloud Infra.
IT By Design, Chandigarh
System Administrator
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04/2019 - 11/2021
Microsoft Server Maintenance Tasks
Network Appliance Maintenance
Backup Management (Datto, Acronis) for MSP’s
IBM Tivoli Job Scheduler
Connectwise Manage and Automate
NOC call handling with clients on technical issue
EDUCATION
2015 - 2019
Bachelor of Engineering in Computer Science
Chitkara University, Punjab, India
2019 - 2020
Post Graduate Diploma in Computer Application
LPU, Jalandhar, Punjab, India
2020 - 2021
Master’s in Information Technology
LPU, Jalandhar, Punjab, India
CERTIFICATIONS
Server Administration Fundamentals (MTA 98-365)
Microsoft
2021
2018
Advanced Programme in Malware Analysis and
Reverse Engineering
Quick Heal Academy
Advanced Programme in Cyber Security and Cyber
Forensics
Quick Heal Academy
DECLARATION
2017
I, Jatin Jain, hereby declare that the information contained
herein is true and correct to the best of my knowledge and
belief