Lesson 7
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Types of Clientele
and Audiences of
Counseling
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Share Your Homework!
Do you consider counselling
profession as one among the noble
kind of profession? Why? And why
not?
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Be Motivated!
The code of ethics is necessary
for us to conduct because there
are different types of clients or
audiences we may have to help
in the future.
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OBJECTIVE
a. Describe the types of clientele
and audiences of counseling.
b. Actively participate in the
discussion through recitation.
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VOCABULARY CHECK
Clientele - Refers to a class or group of persons who
are receiving services from a professional therapist.
Counseling - Process of assisting and guiding clients,
especially by trained persons on a professional basis to
resolve especially personal, social, or psychological
problems
Reality - is the realistic and objective perception of
existing condition or situation.
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VOCABULARY CHECK
Counselor - In Psychology, the Professional Psychologist to help
people with physical, emotional, and mental health issues improve
their sense of well-being, alleviate feelings of distress and resolve
crisis.
Client - It refers to a person who is receiving services from a
therapist or mental health doctors. The term client is often used
interchangeably with the word patients.
Audience - Individuals and groups of people who receive service
from various counseling professions. These individuals and
groups vary in their needs and context where they avail of
counseling services.
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Type of Clients, and
When and How to
approach them
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GROUP ACTIVITY!
In a group of 4, accomplish the
table in the next slide.
Write your answers in your
notebook.
Type
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All or Nothing
Price-Sensitive
Demanding
Traditional
Convenienc
e-Based
Straight
shooter.
How to identify
them
When to
Approach
them
How to
approach them
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Let Us Check!
Type
How to identify
them
All or
Nothing
Little concern
with
finances in one
packaged
solution
but need
everything
PriceSensitive
I want the
best
bargain
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When to
How to
Approach
approach them
them
Fed up with
Show up with
existing vendor prepackaged
and
product provided
multiple
only by you
products
Show up with
Okay with
standardized,
multiple
vendors and transparent and
efficient services
want
products
more out.
package
Type
How to identify
them
Demanding
I want it all
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Traditional I have special
needs so how
can
you help me.
When to
How to
Approach
approach them
them
Not happy with Show up with
existing
best in class
vendors
services
product/
services
Based on Showing up with
competent
the
advisors
needs and
existing
relationship
Type
How to identify
them
When to
Approach
them
How to
approach them
Convenien
ce-Based
Make it easy
for
me at
whatever
cost.
Complex
landscape
with
many
complex
solution
Show up with
simple and
standardized
services
Straight
shooter.
Tell me if you
have
done it
elsewhere
or don’t show
your
face
Want to go
through
a
transformation
but need
reliable
partnership
Show up with
actual working
products and
delivery
excellence
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Let us Apply!
With your same groups, make a
scenario that shows one type of the
clientele and present it in class.
After your presentation, explain what
manifests in each type of clientele
and audiences.
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PRESENTATION
AND
SHARING
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Q and A
ESSAY
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EVALUATION
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Give 2 types of clientele and
audiences in counseling and
state how to identify them,
when to approach them and
how to approach them.
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HOMEWORK
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Research on the
characteristics and needs of
various clientele.
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Well Done!