PUBLIC Document Version: SAP S/4HANA 1909 – 2019-09-20 © 2019 SAP SE or an SAP affiliate company. All rights reserved. SAP Credit Management Configuration Guide THE BEST RUN Content 1 SAP Credit Management Configuration Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.1 Documentation Landscape for SAP Applications and Business Scenarios . . . . . . . . . . . . . . . . . . . . . 5 1.2 See Also. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.3 Process Integration with Logistics and Finance Systems: Overview Overview. . . . . . . . . . . . . . . . . . . 7 1.4 Preparing Use of SAP NetWeaver Business Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.5 Setting Up Portal Connection (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.6 System and Component Landscape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Integration with External Credit Agencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Service interfaces: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Integrating Services in the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1.7 Integration of Systems in a Multiple-System Scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Connecting Accounts Receivable Accounting in SAP S/4HANA Systems or as of SAP ERP 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Connecting Accounts Receivable Acounting SAP ERP2004. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting Contract Accounts Receivable and Payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Connecting Contract A/R & A/P from EHP4 for SAP ERP 6.0. . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting Sales and Distribution in SAP S/4HANA Systems or as of SAP ERP 6.0. . . . . . . . . . . 29 Connecting Sales and Distribution SAP ERP 2004. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting Customer Relationship Management (as of SAP CRM 2006s) . . . . . . . . . . . . . . . . . 32 Connecting Customer Relationship Management (SAP CRM 5.0 and SAP CRM 4.0 Service Industries Add-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Replicating Master Data of Accounts Receivable Accounting (FI-AR) . . . . . . . . . . . . . . . . . . . . . 34 Replicating Master Data of Contract Accounts Receivable and Payable (FI-CA) . . . . . . . . . . . . . . 36 Replicating SAP CRM Master Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 1.8 Data Migration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 1.9 Providing Business Partner Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 1.10 Business Customizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Settings in SAP Credit Management (FIN-FSCM-CR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Process Integration with SAP Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Defining Credit Master Data in the Business Partner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Workflow Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 1.11 Current Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Importing Exchange Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Recreating Data (Troubleshooting). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Credit Check If Technical Problems Occur. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Converting Organizational Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 2 PUBLIC SAP Credit Management Configuration Guide Content Ensuring Data Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 SAP Credit Management Configuration Guide Content PUBLIC 3 1 SAP Credit Management Configuration Guide Purpose This configuration guide applies to the use of SAP Credit Management with the corresponding release of the related SAP application components. Contents The configuration guide describes which Customizing structures and activities you have to process to implement the business process. Note You can find information on theindividual activities in Customizing of your SAP system. This configuration guide provides additional contexts and background that may be useful for Customizing. Target Audience ● Technical consultants ● Application consultants ● Project team members during the implementation of an SAP solution ● IT department of the SAP customer Integration Documentation Landscape of SAP Solutions, Business Scenarios, and Business Processes The system landscape has already been set up using the master guide and other documentation. For information on further documentation and where the latest versions are published, see Documentation Landscape of SAP Solutions and Business Scenarios [page 5]. Feedback on Configuration Guide We would appreciate your feedback with a view to continually improving the usefulness of this configuration guide. If you find errors in the configuration guide, enter a message in SAP Support Portal under the internet for the SAP Credit Management (FIN-FSCM-CR) component. address https://support.sap.com 4 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 1.1 Documentation Landscape for SAP Applications and Business Scenarios This documentation gives you an overview of the most important sources of information that you need in connection with SAP applications, business scenarios, and business processes. Make sure that you always use the most up-to-date documents for your implementation. Document Storage Location Document Location Master Guide, Installation Guide, and Upgrade Guide service.sap.com/instguides Customizing SAP System Business Scenario Description, Business Process Descrip­ SAP Solution Manager tion SAP Library help.sap.com Comment: Also available under Help SAP Library in the SAP system SAP Notes service.sap.com/notes to search for notes service.sap.com/instguides listed by installation and up­ grade guide Platforms service.sap.com/platforms Sizing service.sap.com/sizing Security service.sap.com/security Description of the Documents ● Master Guide, Installation Guide, and Upgrade Guide These documents describe how you install or upgrade the system landscape required for a business scenario. The central initial access document for every SAP application is the Master Guide . For each business scenario, it lists the SAP application components and third-party applications required, and refers to their installation and upgrade guides. These guides are Component Installation Guides, Business Scenario Upgrade Guides, and Component Upgrade Guides. ● Customizing This tool enables you to adapt SAP systems to meet specific customer requirements. Customizing contains the Customizing activities for all SAP components with general documentation. The structure is SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 5 component-oriented, and has no reference to a business scenario. If this reference is required, it is created as follows: By the configuration documentation, with a textual link to Customizing, and by the content of SAPSolution Manager that links to the Customizing activities for each business scenario and process. ● Business Scenario Description This document describes how a business scenario runs once all components have been installed and configured. For each business process of a business scenario there is a business process description and a component view as graphical representation. This shows the process steps in the respective SAP component. ● SAP Library This documentation describes the different SAP components. 1.2 See Also Definition The following list contains useful information for the configuration: Use See Also Information Storage SAP Credit Management Application Documentation SAP Credit Management (FIN-FSCM-CR) SAP Best Practices Explorer Open the link and then select your release, your country and language: BI Business Content of SAP Credit Management ● Basic Credit Management (BD6) ● Advanced Credit Management (1QM) SAP Library for SAP NetWeaver on the SAP Help Portal un­ der http://help.sap.com/netweaver In the SAP Library, choose NetWeaver by Key Capability Key Capability BI Content Supply Chain Management SAP NetWeaver Library SAP Information Integration by Financials SAP Financial SAP Credit Management (FIN- FSCM-CR) Service Interfaces for SAP Credit Management 6 PUBLIC Service interfaces: Overview [page 14] SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Information Storage Documentation for SAP Exchange Infrastructure SAP Library for SAP NetWeaver on the SAP Help Portal un­ der http://help.sap.com/netweaver In the SAP Library, choose NetWeaver by Key Capability Capability Documentation on Portal Content SAP NetWeaver Library SAP Process Integration by Key SAP Netweaver Exchange Infrastructure SAP Library for SAP ERP on the SAP Help Portal under http://help.sap.com/erp In the SAP Library, choose Cross-Application Functions in SAP ERP Roles Business Packages (Portal Content) SAP Credit Management in the SAP S/4HANASecurity Guide SAP Help Portal under https://help.sap.com/s4hana Product Documentation Security Guide Note Familiarize yourself with the documentation landscape for SAP solutions, business scenarios, and business processes. For more information on the documentation available and where the latest versions are published, see Documentation Landscape of SAP Solutions and Business Scenarios [page 5]. 1.3 Process Integration with Logistics and Finance Systems: Overview Overview SAP Credit Management provides direct integration with the Sales and Distribution (SD), Accounts Receivable Accounting (FI-AR) and Contract Accounts Receivable and Payable (FI-CA) processes. This ensures full monitoring of the credit risk from order entry through to invoice payment by the customer. You have the following integration options for SAP Credit Management: SD (S/4HANA 4.6C, S/4HANA Enterprise, SAP ERP 2004, SAP ERP 6.0 and its enhancement packages) ● Credit limit check on creating or changing sales documents, deliveries and service orders ● Credit exposure report on saving a sales document ● Credit exposure report on saving a delivery ● Credit exposure report on creating a billing document SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 7 Restrictions The credit limit check and credit exposure update when you create or change a delivery or a service order are only available from SAP ERP 6.0. FI-AR (S/4HANA 4.6C, S/4HANA Enterprise, SAP ERP 2004, SAP ERP 6.0 and its enhancement packages) ● Regular credit exposure report for open customer line items ● Regular update of the payment behavior summary in SAP Credit Management based on payment information Note For a process description of the integration of SAP Credit Management with the SD and FI-AR components, see the documentation for SAP Credit Management in the SAP Library. Industry Release of Contract Accounts Receivable and Payable (FI-CA 4.72, SAP ERP 6.0 and its enhancement packages) ● Regular credit exposure report for open customer items on a totals item basis ● Regular update of the payment behavior summary in SAP Credit Management ● Import of FI-CA creditworthiness to the master data of SAP Credit Management ● Support of commitment query of SAP Credit Management ● Support of partner messages of SAP Credit Management SAP CRM (4.0 Service Industries Add-On, SAP CRM 5.0, SAP CRM 2006s, SAP CRM 2007) ● Customer credit limit check on creating or changing a CRM sales order (Order Management) ● Credit exposure update when saving a CRM sales order (Order Management) ● Display of master data from SAP Credit Management in SAP CRM Restrictions The integration with CRM 4.0 is available with the Industry Add-On for CRM 4.0. You can currently only connect a CRM system as part of a customer project. An exception exists as of SAP CRM 2006s for telecommunications and utilities. The integration of CRM service orders has not yet been implemented. 8 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 1.4 Preparing Use of SAP NetWeaver Business Intelligence Use In SAP Credit Management you can use Business Content to evaluate your credit management data. The following analysis scenarios are provided: ● Credit Profile ● Credit Risk ● New Rating and Simulation Analysis ● Business Partner Rating The settings you have to make to use Business Content for SAP Credit Management are described in this section. Note For more information about SAP NetWeaver Business Intelligence (SAP NetWeaver BI) , see SAP Library under SAP NetWeaver Library Capability SAP NetWeaver by Key Capabilities Information Integration by Key . ● For information about configuration, see Business Intelligence . ● For information about BI Content of SAP Credit Management , see Financial Supply Chain Management BI Content Financials SAP SAP Credit Management (FIN-FSCM-CR). Prerequisites You use SAP NetWeaver BI . Procedure 1. Your SAP NetWeaver BI runs in a separate system, the BI System . This is separate from the OLTP systems in which you run Dispute Case Processing and Process Integration with Accounts Receivable. You need to set up a connection between the source system and the BI system for each OLTP system that you run for SAP Credit Management . For more information, see the SAP Library for Business Intelligence under Acquisition Source System Data Warehousing Data Data Warehousing Data Create SAP Source System. 2. In each OLTP system, transfer the DataSources to the active version. For more information, see the SAP Library for Business Intelligence under Acquisition Data Extraction from SAP Source Systems DataSource Transferring Business Content DataSources into Active Version. For the list of existing DataSources see the BI Content of Credit Management (FIN-FSCM-CR) detailed above. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 9 3. In the BI system, activate the Business Content for SAP Credit Management. For more information, see SAP Library for Business Intelligence under Warehouse Management Business Content (Versions) Data Warehousing Data Installing Business Content. 4. Replicate the DataSources from the OLTP system to the BI system. For more information, see the SAP Library for Business Intelligence under Acquisition Source System Data Warehousing Data Connection between Source System and BW. 5. By planning InfoPackages for the different InfoSources, you can load data into the BI system. Use either the full update or the delta update. For more information about scheduling InfoPackages, see SAP Library for Business Intelligence under Data Warehousing 1.5 Data Warehouse Management Scheduler (3.x) Schedule InfoPackage . Setting Up Portal Connection (Optional) Use In SAP Credit Management you can use a wide range of analysis and processing functions in SAP NetWeaver Portal . For more information about Business Package for Credit Manager (SAP ERP) 1.4, see the SAP Library under Roles 1.6 Business Packages (Portal Content) . System and Component Landscape You can use SAP Credit Management and other integrated components in a single system landscape or a multiple system landscape. You can collect, manage, and analyze credit information from connected systems and components centrally; this architecture also enables you to distribute and use the credit information effectively in the systems and components connected. Example Examples of the cross-system/component information flow are: ● Credit exposure update from Accounts Receivable Accounting (FI-AR) to SAP Credit Management ● Credit check in SAP Credit Management on creation of a sales order in Sales and Distribution (SD) ● Update of the credit exposure in SAP Credit Management based on data from Sales and Distribution (SD) and Accounts Receivable Accounting (FI-AR) The data exchange is processed via XML interfaces, which means that you can connect both SAP and non-SAP systems. For a list of the interfaces used, see Service Interfaces: [page 14]. Overview [page 14] The exchange of messages can be made using SAP NetWeaver Process Integration (PI in the following) or – for all synchronous and for certain asynchronous service interfaces – direct using the Web Services Reliable Messaging protocol as point to point connection. This option is available not just in a one system landscape but also if you are using central SAP Credit Management in a multiple system landscape, in which there is a 10 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide separate system for Contract Accounts Receivable and Payable (FI-CA) or several separate systems for Accounts Receivable Accounting (FI-AR). For a one system landscape, you are advised to use the simplified Web service configuration with a local shortcut. For additional information which service interfaces allow point to point connection using the Web Services Reliable Messaging (WS-RM) protocol, see also Service Interfaces: [page 14]. Overview [page 14] Note For more information about Web Services, see: ● SAP NetWeaver Library under Capability ABAP Technology SAP NetWeaver by Key Capability ABAP Workbench (BC-DWB) Application Platform by Key ABAP Workbench Tools Web Services ● SAP NetWeaver Knowledge Center on SAP Help Portal under Warehouse SAP NetWeaver BI Content Administration of SAP NetWeaver IT Scenarios Tasks Technology Platform SAP Business SAP NetWeaver Technical Operations Manual Enabling Enterprise Services Special Administration Configure Web Service Runtime System and Component Architecture for Multiple System Scenarios The following figure gives you an overview of the maximum connection options and data flows that the system architecture of SAP Credit Management provides. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 11 System Requirements and Prerequisites for Multiple System Scenarios The following table provides an overview of all components and systems that you have to or can connect in SAP Credit Management. Note You can connect either Accounts Receivable Accounting (FI-AR) or Contract Accounts Receivable and Payable (FI-CA) as the SAP Financial Accounting components. For detailed information about the integration of Contract Accounts Receivable and Payable, see the documentation for Contract Accounts Receivable and Payable under Integration with SAP Credit Management. Application Components and Minimum Release Component/System Minimum SAP Release Comments SAP Credit Management (FIN-FSCM- Financial Basis 6.06 Mandatory 7.0 Mandatory CR) SAP NetWeaver Application Server 12 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Component/System Minimum SAP Release SAP NetWeaver Exchange Infrastructure 7.0 (without WS-RM) Comments Mandatory 7.0 SP14 (with WS-RM) Accounts Receivable Accounting(FI- 4.6C; PlugIn 2004.1 AR) Optional Caution Note that the integration for Accounts Receivable Accounting(FI-AR) in releases that are earlier than SAP ERP 6.0 is sub­ ject to a restricted level of func­ tions. For more information, see SAP Note 1096883. Contract Accounts Receivable and As of Industry Release 4.72 Optional Payable (FI-CA) for the following solu­ tions: Caution ● SAP for Insurance Note that the integration for ● SAP Utilities Contract Accounts Receivable and ● SAP Telecommunications ● SAP Media ● Collection and Disbursement Payable(FI-CA) in releases that are earlier than SAP ERP 6.0 is subject to a restricted level of functions. (PSCD) ● SAP Contract Accounts Receivable and Payable (FI-CA) Sales and Distribution (SD) 4.6C; PlugIn 2004.1 Optional Caution Note that the integration for Sales and Distribution (SD) in releases that are earlier than SAP ERP 6.0 is subject to a restricted level of func­ tions. For more information, see SAP Note 1096882. SAP NetWeaver Business Intelligence BI Business Content 3.5.2 Optional SAP Customer Relationship 4.0; CRM Industry AddOn Edition 2004 Optional: for SAP for Management (CRM) Telecommunications and SAP for Utilities released from SAP CRM 2006s, for other projects only as a customer project SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 13 Component/System Minimum SAP Release Comments SAP Enterprise Portal 6.0 Optional External Credit Information Non-SAP system Optional Financial Accounting Non-SAP system Optional Sales and Distribution Non-SAP system Optional 1.6.1 Integration with External Credit Agencies You can integrate the services of external credit agencies using the solution SAP S/4HANA Cloud for credit integration on SAP Cloud Platform. For more information on how to integrate the credit integration solution with SAP Credit Management, see the product documentation at https://help.sap.com/creditintegration . 1.6.2 Service interfaces: Overview You can use the following service interfaces in SAP Credit Management: Service Interfaces in the SAP Credit Management System (FIN-FSCM-CR) Service Interface Description FICARatingReplicateQuery_In Compare FI-CA creditworthiness with score from SAP Credit Management FICARatingReplicateResponse_Out Compare FI-CA creditworthiness with score from SAP Credit Management CreditCommitmentNotification_In Update credit exposure CreditCommitmentQuery_Out Request credit exposure CreditManagementAccountByIDQuery_In Provide credit master data CreditManagementAccountChangeNotification_In Change credit account data CreditPaymentBehaviourSummaryNotification_In Update payment behavior summary CreditManagementAccountERPPaymentBehaviourSum Request payment behavior summary maryByDebtorPartyQueryResponse_Out CreditWorthinessChangeInformation_Out 14 PUBLIC Report events to connected systems SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Service Interface Description CreditWorthinessCriticalPartiesQuery_In Provide critical business partners CreditWorthinessQuery_In Carry out credit check CreditAgencyReportERPDebtRecoveryScoreByDebto Forward debt recovery score to FI-CA; rPartyQuery_In CreditAgencyReportERPDebtRecoveryScoreByDebto Forward debt recovery score to FI-CA; rPartyResponse_Out CreditLimitChangeRequestERPByIDQueryResponse_ Read credit limit request In CreditLimitChangeRequestERPByIDQueryResponse_ Read credit limit request Out CreditLimitChangeRequestERPCreateRequestConfi Create credit limit request synchronously rmation_In CreditLimitChangeRequestERPCreateRequestConfi Create credit limit request synchronously rmation_Out CreditLimitChangeRequestERPUpdateRequestConfi Change credit limit request synchronously rmation_In CreditLimitChangeRequestERPUpdateRequestConfi Change credit limit request synchronously rmation_Out CreditLimitChangeRequestERPCheckQueryResponse Change data of a credit limit request _In CreditLimitChangeRequestERPCheckQueryResponse Change data of a credit limit request _Out CreditLimitChangeRequestERPBasicDataByElement Find credit limit requests sQueryResponse_In CreditLimitChangeRequestERPCreateRequest_In Create credit limit request asynchronously; not WS-RM capable CreditLimitChangeRequestERPChangeRequest_In Change credit limit request asynchronously; not WS-RM capable CreditLimitChangeRequestERPCancellationReques t_In CreditLimitChangeRequestERPConfirmation_Out Delete credit limit request asynchronously; not WS-RM capable Confirm credit limit request asynchronously; not WS-RM capable SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 15 Service Interface Description DocumentedCreditDecisionERPBusinessTransactio Create or change documented credit decision n DocumentNotification_In The service interfaces given above are located in the following namespaces: ● http://sap.com/xi/FSCM ● http://sap.com/xi/FSCM/Global ● http://sap.com/xi/FSCM/Global2 Service Interfaces in the Accounts Receivable (FI-AR) and Sales and Distribution (SD) System Service Interface Description CreditCommitmentNotification_Out Send credit exposure CreditManagementAccountByIDQuery_Out Request credit master data CreditPaymentBehaviourSummaryNotification_Out Send payment behavior summary CreditWorthinessQuery_Out Start credit check DocumentedCreditDecisionERPBusinessTransactio Create or change documented credit decision nDocumentNotification_Out The above service interfaces are found in the namespace http://sap.com/xi/PI/FIN/Operational/Global. Service Interfaces in the Contract Accounts Receivable and Payable (FI-CA) System Service Interface FICARatingReplicateQuery_Out Description Compare FI-CA creditworthiness with score from SAP Credit Management FICARatingReplicateResponse_In Compare FI-CA creditworthiness with score from SAP Credit Management CreditCommitmentNotification_Out Send credit exposure CreditCommitmentQuery_In Provide credit exposure CreditPaymentBehaviourSummaryNotification_Out Send payment behavior summary CreditWorthinessChangeInformation_In Report events to connected systems CreditWorthinessCriticalPartiesQuery_Out Request critical business partners CreditWorthinessQuery_Out Start credit check CreditAgencyReportERPDebtRecoveryScoreByDebto Request debt recovery score; rPartyQuery_Out 16 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Service Interface Description CreditAgencyReportERPDebtRecoveryScoreByDebto Provide debt recovery score; rPartyResponse_In CreditManagementAccountERPPaymentBehaviourSum Provide payment behavior summary maryByDebtorPartyQueryResponse_In The service interfaces given above are located in the following namespaces: ● http://sap.com/xi/FICA/Global ● http://sap.com/xi/FICA/Global2 ● http://sap.com/xi/FICA Note For documentation for the individual service interfaces, see the SAP Help Portal under http:// help.sap.com/erp . Call up the documentation, and select process component Credit Management. The following figures give you an overview of the use of individual service interfaces for data exchange in SAP Credit Management. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 17 Choreography in SAP Credit Management (Part 1) 18 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Choreography in SAP Credit Management (Part 2) SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 19 1.6.3 Integrating Services in the System Technical preparations The settings described here have to be made by the system administrator: ● Configure SOAP Runtime [page 20] ● Activate HTTPS Port [page 21] ● Import Security Certificates (for Web service use without local shortcut) [page 21] ● Maintaining Table T000 [page 22] ● Set Up Web Service Configuration [page 22] 1.6.3.1 Configure SOAP Runtime Use Run the automatic setup of SOAP. If you experience errors, or not all of the settings detailed below are automatically activated, you have to perform individual steps manually. Procedure Automatic Setup of SOAP Runtime 1. Call transaction SRT_TOOLS, and choose Technical Configuration of SOAP Runtime. 2. Choose Automatic Setup and Run Technical Setup. 3. Run the automatic setup. 4. In transaction SRT_TOOLS Check Administrative Environment of SOAP Runtime , check whether all of the required settings have been made. You have to do this client 000, and in those clients in which you are working. In particular, check whether the following areas are given the status : ○ Service Destination ○ Inbound Destination ○ bgRFC Configuration ○ ICF Nodes ○ IDP Settings ○ Task Monitor If any of the required settings have not been made following the automatic setup, you need to do them manually. Configure SOAP Runtime Manually Note You can use SAP Note 1043195 20 PUBLIC as a reference for the manual configuration of the SOAP runtime. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Before configuring any values manually, make the following settings: 1. Call transaction SRT_TOOLs and choose Configuration Technical Configuration of SOAP Runtime bgRFC Define Supervisor Dest. . Define and register the bgRFC_supervisor destination for client 000. 2. Start the automatic setup again as described above. 3. In transaction SRT_TOOLS Check Administrative Environment of SOAP Runtime , check whether all of the required settings have been made. You have to do this client 000, and in those clients in which you are working. If the values have not been automatically set, you can make the settings manually as follows: ● Inbound Destination settings: ○ Define manually: Transaction SRT_TOOLS bgRFC Konfiguration Define Inbound Dest. ○ Manual registration: Transaction SRT_TOOLS Technical Configuration of SOAP Runtime Manual Setup . Activate the Register Name of Inbound Destination checkbox. ● Make ICF settings: Transaction SRT_TOOLS Technical Configuration of SOAP Runtime Under Web Service-Specifc ICF Settings, set the Make Settings checkbox. In transaction SRT_TOOLS Check Administrative Environment of SOAP Runtime , check whether all of the required settings have been made. 1.6.3.2 Activate HTTPS Port Carry out the following steps to activate the HTTPS port: 1. Call transaction SMICM. 2. Enter the ICM parameter under Goto Parameter Change . 3. Save your entries. 4. Restart the application. 1.6.3.3 Import Security Certificates (for Web Service Use Without Local Shortcut) Use Import the SSL and WS security certificates for the Web service concerned by using transaction STRUST. Add the security certificates for SSL, and WS if necessary. You can find instructions for this configuration in SAP Help Portal under Configuring the AS ABAP for Supporting SSL. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 21 You may have to restart the application server to ensure the changes become effective. More Information X.509-Based Log On to NW AS via the SAP Web Dispatcher, which you can find on SAP Help Portal under Technology Platform 1.6.3.4 SAP Process Integration Maintain Logical System Use Run transaction SE11 to check whether the logical system has been maintained correctly in table T000. If this is not the case, enter the logical system for the clients that you use. Procedure 1. Start transaction SM31. 2. Enter T000 in the Table/View field. 3. Choose Maintain. 4. On the "Change Clients" View: Overview screen, select the relevant client and choose . 5. Enter your logical system in the Logical System field. 6. Choose 1.6.3.5 . Set Up Web Service Configuration In this section, you can find the settings for the Web service configuration. If you are using a multiple-system scenario, you have to make the Web service configuration as described below. If you are using a one-system scenario, these settings are not relevant. To be able to call the Web services, you need to add authorizations for the user roles in addition to the settings in this section. For additional information, see the section Define Authorization for Web Services [page 45]. 22 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Prerequisites You have specified the logical system of your multiple-system scenario in the Business Add-In (BAdI) UKM_R3_ACTIVATE. You can find this BAdI in the following places in Customizing: ● Financial Supply Chain Management Accounting ● SAP Credit Management Integration with Accounts Receivable BAdI: Activation of SAP Credit Management Financial Supply Chain Management SAP Credit Management Integration with Sales and Distribution BAdI: Activation of SAP Credit Management For more information, see the BAdI documentation. Settings in a Multiple-System Scenario 1. In the receiver system: 1. Choose one of the following navigation options: ○ Transaction SOAMANAGER ○ Transaction SRT_TOOLS WS Configuration SOA Manager 2. On the initial page of SOA Management, choose Web Service Configuration. 3. In your receiver service, choose (Service Definition). If no connection has been maintained there, choose Create Service. Note You are recommended to configure the service with transport security setting SSL. You have to enter the access URL for this connection in the sender service. 2. In the sender system: 1. Choose one of the following navigation options: ○ Transaction SOAMANAGER ○ Transaction SRT_TOOLS WS Configuration SOA Manager 2. On the initial page of SOA Management, choose Web Service Configuration. 3. Select your sender service (Consumer Proxy), and choose Define Logical Standard Port. Note Your user requires the role SAP_FIN_FSCM_CR_USER. 4. Enter the URL, the computer name, and the port name of the receiver system. Save your entries, and check the connection by pinging the receiver system via the sender system. Note Alternatively, you can connect the systems in a multiple-system scenario with WS-RM or XI. For additional information about this, see the section Connecting the Systems for Multiple System Scenarios [page 24]. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 23 1.7 Integration of Systems in a Multiple-System Scenario Use This section contains information about connecting the systems in an SAP system landscape. This involves, for example: ● Defining logical systems and assigning clients in the Online Transaction Processing System (OLTP) ● Determining the systems, servers, clients, distribution models and so on, in the system in which the SAP application component is installed ● Completing the configuration settings and performing other activities required for the interactions in a SAP system landscape Activities Perform the steps in these guidelines in the sequence in which they appear. 1.7.1 Connecting Accounts Receivable Accounting in SAP S/ 4HANA Systems or as of SAP ERP 6.0 Use To update in SAP Credit Management items and payment behavior summaries from Accounts Receivable Accounting (FI-AR) in the SAP S/4HANA system or as of SAP ERP Release 6.0, use service interfaces to connect your FI-AR system to the SAP Credit Management system. For additional information about the following service interfaces, see http://help.sap.com/erp documentation for the enterprise services of process component Credit Management: in the ● CreditCommitmentNotification_In ● CreditCommitmentQuery_Out ● CreditPaymentBehaviourSummaryNotification_In Prerequisites You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder. For more information, see the SAP Library under NetWeaver Key Functional Areas of Process Integration and Configuration Time 24 PUBLIC SAP NetWeaver Library Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and also Configuration. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Procedure If you use a PI server, proceed as follows: 1. Integrate the sender interface CreditCommitmentNotification_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the FI-AR system and the receiver is the SAP Credit Management system. Using this connection, you can now update commitment information from Accounts Receivable Accounting to SAP Credit Management. 2. Integrate the sender interface CreditPaymentBehaviourSummaryNotification_Out from the namespace http://sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditPaymentBehaviourSummaryNotification_In from the namespace http://sap.com/xi/ FSCM/Global via the receiver communication channel. The sender is the FI-AR system and the receiver is the SAP Credit Management system. Using this connection, you can now update payment behavior summaries from Accounts Receivable Accounting to SAP Credit Management. If you use WS-RM, proceed as follows: 1. Create an endpoint for the receiver interface. 2. Create a logical port for the sender interface with the WSDL file of the endpoint. 1.7.2 Connecting Accounts Receivable Acounting SAP ERP2004 Use To update items and FI summaries from Accounts Receivable Accounting (FI-AR) Release SAP ERP 2004 in SAP Credit Management, connect your FI-AR system to the SAP Credit Management system via PI interfaces. For additional information about the corresponding service interfaces CreditCommitmentNotification_In, CreditCommitmentQuery_Out and CreditPaymentRecordNotification_In, see the documentation of the process component Credit Management under help.sap.com SOA SAP ERP . Prerequisites You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder. For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration. PUBLIC 25 Procedure If you use a PI server, proceed as follows: 1. Integrate the sender interfaceCreditCommitmentNotification_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the FI-AR system and the receiver is the SAP Credit Management system. Using this connection, you can now update liability information from Accounts Receivable Accounting to SAP Credit Management. 2. Integrate the sender interface CreditPaymentRecordNotification_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditPaymentRecordNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the FI-AR system and the receiver is the SAP Credit Management system. Using this connection, you can now update FI summaries from Accounts Receivable Accounting to SAP Credit Management. If you use WS-RM, proceed as follows: 1. Create an endpoint for the receiver interface. 2. Create a logical port for the sender interface with the WSDL file of the endpoint. 1.7.3 Connecting Contract Accounts Receivable and Payable Use To integrate Contract Accounts Receivable and Payable (FI-CA) with SAP Credit Management, you have to integrate your FI-CA system with the service interfaces of the system in which SAP Credit Management runs. For additional information about the following service interfaces, see the documentation of the process component Credit Management at http://help.sap.com SOA SAP ERP : ● CreditCommitmentNotification_In ● CreditCommitmentQuery_Out ● CreditWorthinessCriticalPartiesQuery_In ● CreditWorthinessQuery_In ● CreditPaymentBehaviourSummaryNotification_In ● FICARatingReplicateQuery_In ● CreditWorthinessChangeInformation_Out 26 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Prerequisites You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder. For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration. Make sure that the PI content of the software components FI-CA and FSCM is installed in the Integration Repository of your PI server. You can access the PI content for Contract Accounts Receivable and Payable as a patch on SAP Service Marketplace under the respective industry solution (for example SAP IS-T 6.00). Procedure If you use a PI server, proceed as follows: 1. Connect the sender interface CreditCommitmentNotification_Out from the namespace http:// sap.com/xi/FICA/Global to the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global using the receiver communication channel. The sender is the FI-CA system. The receiver is the SAP Credit Management system. Using this connection you can update liability information from Contract Accounts Receivable and Payable in SAP Credit Management. 2. Integrate the sender interface CreditCommitmentQuery_Out from the namespace http://sap.com/xi/ FSCM/Global with the receiver interface Interface CreditCommitmentQuery_In from the namespace http://sap.com/xi/FICA/Global via the receiver communication channel. The sender is the SAP Credit Management system. The receiver is the FI-CA system. Using this connection, you can query credit exposure information from SAP Credit Management in Contract Accounts Receivable and Payable (commitment query). 3. Connect the sender interface CreditPaymentBehaviourSummaryNotification_Out from the namespace http://sap.com/xi/FICA/Global to the receiver interface CreditPaymentBehaviourSummaryNotification_In from the namespace http://sap.com/xi/FSCM/ Global using the receiver communication channel. The sender is the FI-CA system. The receiver is the SAP Credit Management system. Using this connection, you can update payment behavior summaries from Contract Accounts Receivable and Payable in SAP Credit Management. 4. Connect the sender interface FICARatingReplicateQuery_Out from the namespace http:// sap.com/xi/FICA/Global to the receiver interface FICARatingReplicateQuery_In from the namespace http://sap.com/xi/FSCM/Global using the receiver communication channel. The sender is the FI-CA system. The receiver is the SAP Credit Management system. Using this connection, you can: ○ Import the FI-CA creditworthiness from Contract Accounts Receivable and Payable to SAP Credit Management. ○ Query the current master data from SAP Credit Management to make the relevant master data changes in Contract Accounts Receivable and Payable (to the contract account, for example). 5. Connect the sender interface FICARatingReplicateResponse_Out from the namespace http:// sap.com/xi/FSCM/Global to the receiver interface FICARatingReplicateResponse_In from the namespace http://sap.com/xi/FICA/Global using the receiver communication channel. The sender is the SAP Credit Management system. The receiver is the FI-CA system. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 27 Using this connection, you can: ○ Import the score from SAP Credit Management to Contract Accounts Receivable and Payable. ○ Transfer the current master data from SAP Credit Management to make the relevant master data changes in Contract Accounts Receivable and Payable (to the contract account, for example). 6. Connect the sender interface CreditWorthinessChangeInformation_Out from the namespace http://sap.com/xi/FSCM/Global to the receiver interface CreditWorthinessChangeInformation_In from the namespace http://sap.com/xi/FICA/Global using the receiver communication channel. The sender is the SAP Credit Management system. The receiver is the FI-CA system. You can use this connection to transfer information about events from SAP Credit Management to Contract Accounts Receivable and Payable (such as changes to master data). 7. Connect the sender interface CreditWorthinessCriticalPartiesQuery_Out from the namespace http://sap.com/xi/FICA/Global to the receiver interface CreditWorthinessCriticalPartiesQuery_In from the namespace http://sap.com/xi/FSCM/Global using the receiver communication channel. The sender is the FI-CA system. The receiver is the SAP Credit Management system. Using this connection, you can query business partners marked for special attention from Contract Accounts Receivable and Payable in SAP Credit Management. 8. Connect the sender interface CreditWorthinessQuery_Out from the namespace http://sap.com/xi/ FICA/Global to the receiver interface CreditWorthinessQuery_Out_In from the namespace http:// sap.com/xi/FSCM/Global using the receiver communication channel. The sender is the FI-CA system. The receiver is the SAP Credit Management system. Using this connection, you can: ○ Query credit information for a business partner from Contract Accounts Receivable and Payable in SAP Credit Management ○ Perform a credit check for a business partner from Contract Accounts Receivable and Payable in SAP Credit Management Note Please note that you have option of setting up a point to point connection using the Web Services Reliable Messaging (WS-RM) protocol for all synchronous and for certain asynchronous service interfaces. If you use WS-RM, proceed as follows: 1. Create an endpoint for the receiver interface. 2. Create a logical port for the sender interface with the WSDL file of the endpoint. 1.7.4 Connecting Contract A/R & A/P from EHP4 for SAP ERP 6.0 Connecting Contract Accounts Receivable and Payable for EHP4 1. Carry out the activities that are described under Connecting Contract A/R & A/P (FI-CA) as of SAP ERP 6.0 [page 26]. In addition, carry out the following activities: 2. Integrate the sender interface CreditAgencyReportERPDebtRecoveryScoreByDebtorPartyQuery_Out from the namespace http://sap.com/xi/FICA/Global2 with the receiver interface CreditAgencyReportERPDebtRecoveryScoreByDebtorPartyQuery_In from the namespace http:// sap.com/xi/FICA/Global2 via the receiver communication channel. 28 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide The sender is the FI-CA system. Receiver is the SAP Credit Management system. Using this connection, you can request information about the debt recovery score from Contract Accounts Receivable and Payable via SAP Credit Management. 3. Integrate the sender interface CreditAgencyReportERPDebtRecoveryScoreByDebtorPartyResponse_Out from the namespace http://sap.com/xi/FSCM/Global2 with the receiver interface CreditAgencyReportERPDebtRecoveryScoreByDebtorPartyResponse_In from the namespace http:// sap.com/xi/FICA/Global2 via the receiver communication channel. The sender is the SAP Credit Management system. The receiver is the FI-CA system. Using this connection, you can transfer the externally calculated debt recovery score from SAP Credit Management to Contract Accounts Receivable and Payable. Connecting Contract Accounts Receivable and Payable for EHP5 1. In addition to the activities described above under 'Connecting Contract Accounts Receivable and Payable for EHP4', carry out the following: 2. Integrate the sender interface CreditManagementAccountERPPaymentBehaviourSummaryByDebtorPartyQueryResponse_Out from the namespace http://sap.com/xi/FSCM/Global2 with the receiver interface CreditManagementAccountERPPaymentBehaviourSummaryByDebtorPartyQueryResponse_In from the namespace http://sap.com/xi/FICA/Global2 via the receiver communication channel. The sender is the SAP Credit Management system. The receiver is the FI-CA system. Using this connection, SAP Credit Management can request payment behavior summaries in Contract Accounts Receivable and Payable. Note Please note that you have option of setting up a point to point connection using the Web Services Reliable Messaging (WS-RM) protocol for all synchronous and for certain asynchronous service interfaces. 1.7.5 Connecting Sales and Distribution in SAP S/4HANA Systems or as of SAP ERP 6.0 Use With the multi-system scenario, you use service interfaces to connect your SD system(s) for SAP S/4HANA or as of Release SAP S/4HANA 6.0 with SAP Credit Management to enable the following: ● Performance of credit checks from sales orders ● Update of commitments from sales documents, deliveries and from billing documents not yet transferred to accounting ● From SAP enhancement package 4 for SAP ERP 6.0, the system can create a documented credit decision if there is a credit check with a negative outcome. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 29 For additional information about the following service interfaces, see http://help.sap.com/erp documentation for the enterprise services of process component Credit Management: in the ● CreditWorthinessQuery_In ● CreditCommitmentNotification_In and CreditCommitmentNotification_Out ● DocumentedCreditDecisionERPBusinessTransactionDocumentNotification_In Prerequisites You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder. For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration. Procedure If you use a PI server, proceed as follows: 1. Integrate the sender interface CreditWorthinessQuery_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditWorthinessQuery_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the Sales and Distribution (SD) system and the receiver is the SAP Credit Management system. Using this connection, you can now carry out credit checks of sales orders. 2. Integrate the sender interface CreditCommitmentNotification_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the Sales and Distribution (SD) system and the receiver is the SAP Credit Management system. Using this connection, you can now update commitment information from the sales documents to SAP Credit Management. 3. From SAP enhancement package 4 for SAP ERP 6.0: Integrate the sender interface DocumentedCreditDecisionERPBusinessTransactionDocumentNotification_Out from the namespace http://sap.com/xi/PI/FIN/Operational/Global with the receiver interface DocumentedCreditDecisionERPBusinessTransactionDocumentNotification_In from the namespace http://sap.com/xi/FSCM/Global2 via the receiver communication channel. The sender is the Sales and Distribution (SD) system and the receiver is the SAP Credit Management system. Using this connection, you can now update data for the documented credit decision to SAP Credit Management. If you use WS-RM, proceed as follows: 1. Create an endpoint for the receiver interface. 30 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 2. Create a logical port for the sender interface with the WSDL file of the endpoint. 1.7.6 Connecting Sales and Distribution SAP ERP 2004 Use You connect your SD system(s) with Release SAP ERP 2004 with SAP Credit Management through service interfaces to enable the following: ● Performance of credit checks from sales orders ● Update of liabilities from orders or from billing documents not yet transferred to accounting For additional information about the corresponding service interfaces CreditCommitmentNotification_In, CreditCommitmentQuery_Out and CreditPaymentRecordNotification_In, see the documentation of the process component Credit Management under help.sap.com SOA SAP ERP . Prerequisites You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder. For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration. Procedure 1. Integrate the sender interface CreditWorthinessQuery_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditWorthinessQuery_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the Sales and Distribution (SD) system and the receiver is the SAP Credit Management system. Using this connection, you can now carry out credit checks from sales orders. 2. Integrate the sender interfaceCreditCommitmentNotification_Out from the namespace http:// sap.com/xi/PI/FIN/Operational/Global with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the Sales and Distribution (SD) system and the receiver is the SAP Credit Management system. Using this connection, you can now update commitment information from SD (order values and values of blocked billing documents) to SAP Credit Management. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 31 1.7.7 Connecting Customer Relationship Management (as of SAP CRM 2006s) Use You connect your CRM system(s) with SAP Credit Management through service interfaces to enable the following: ● Performance of credit checks from CRM transactions ● Update commitments from CRM transactions or billing documents ● Display of master data from SAP Credit Management in SAP CRM ● Request for external information from SAP CRM Note CRM is connected to SAP Credit Management in a customer project solution. An exception exists from SAP CRM 2006s for telecommunications. An exception also exists as of SAP CRM 2006s for utilities, but only for displaying master data from SAP Credit Management and requesting external information from SAP CRM. For additional information about the following service interfaces, see the documentation of the process component Credit Management under help.sap.com SOA SAP ERP : ● CreditWorthinessQuery_In ● CreditCommitmentNotification_In ● CreditCommitmentQuery_Out ● CreditManagementAccountByIDQuery_In Prerequisites You are using SAP CRM 2006s or SAP CRM 2007. You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder . For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration . Procedure 1. Integrate the sender interface CreditWorthinessQuery_Out from the namespace http:// sap.com/xi/CRM/Global with the receiver interface CreditWorthinessQuery_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. 32 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide The sender is SAP CRM, and the receiver is SAP Credit Management . Using this connection, you can now carry out credit checks from CRM transactions. You also need this connection for requesting external information from SAP CRM. 2. Integrate the sender interface CreditCommitmentNotification_Out from the namespace http:// sap.com/xi/CRM/Global with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is SAP CRM, and the receiver is SAP Credit Management . Using this connection, you can now update commitment information from CRM transactions to SAP Credit Management . 3. Integrate the sender interface CreditManagementAccountByIDQuery_Out from the namespace http:// sap.com/xi/CRM/Global with the receiver interface CreditManagementAccountByIDQuery_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is SAP CRM, and the receiver is SAP Credit Management . You can use this connection to display the master data from SAP Credit Management in SAP CRM. 1.7.8 Connecting Customer Relationship Management (SAP CRM 5.0 and SAP CRM 4.0 Service Industries AddOn) Use You connect your CRM system(s) with SAP Credit Management through service interfaces to enable the following: ● Performance of credit checks from CRM transactions ● Update commitments from CRM transactions or billing documents Note CRM is connected to SAP Credit Management in a customer project solution. For additional information about the following service interfaces, see the documentation of the process component Credit Management under help.sap.com SOA SAP ERP : ● CreditWorthinessQuery_In ● CreditCommitmentNotification_In ● CreditCommitmentQuery_Out Prerequisites You use CRM 5.0 or have installed CRM 2004 Industry Add-On Edition on your CRM system with Release 4.0. You have created the business systems concerned in the System Landscape Directory and are familiar with the configuration environment of the Integration Builder . SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 33 For more information, see the SAP Library under NetWeaver SAP NetWeaver Library Key Functional Areas of Process Integration and Configuration Time Integration Builder Key Functional Areas of SAP SAP NetWeaver Exchange Infrastructure Design and Configuration . Procedure 1. Integrate the sender interface CreditWorthinessQuery_Out from the namespace http:// sap.com/xi/CRMFSCM/Global (CRM Release 4.0) or http://sap.com/xi/CRM/Global (CRM Release 5.0) with the receiver interface CreditWorthinessQuery_In from the namespace http:// sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the CRM system and the receiver is the SAP Credit Management system. Using this connection, you can now carry out credit checks from CRM transactions. 2. Integrate the sender interface CreditCommitmentNotification_Out from the namespace http:// sap.com/xi/CRMFSCM/Global (CRM Release 4.0) or http://sap.com/xi/CRM/Global (CRMRelease 5.0) with the receiver interface CreditCommitmentNotification_In from the namespace http://sap.com/xi/FSCM/Global via the receiver communication channel. The sender is the CRM system and the receiver is the SAP Credit Management system. Using this connection, you can now update commitment information from CRM transactions to SAP Credit Management . 1.7.9 Replicating Master Data of Accounts Receivable Accounting (FI-AR) Use The master data required for SAPCredit Management is grouped in a separate business partner role based on SAP Business Partner . For the master data replication of customers in business partners, you can use the master data synchronization of the SAP standard delivery. You can also use other technology for the master data replication, for example, your own development. SAPCredit Management provides the Business Add-In (BAdI) UKM_CONV2PARTNER for reading the mapping information in order to be able to react to where the information is stored for the mapping of customers to business partners. Procedure If you use the master data synchronization of the SAP standard delivery, perform the following Customizing activities. To access the Customizing of Master Data Synchronization , choose Components 34 PUBLIC Master Data Synchronization Cross-Application . SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Customizing Activities Menu Path Comments Cross-Application Components Synchronization TOMER delivered with the standard exist. Synchronization Control Synchronization Control Synchronization Objects Cross-Application Components Functions Make sure that the synchronization objects BP and CUS­ Master Data General Application Postprocessing Office Business Processes Activate Creation of Postprocessing Orders Cross-Application Components Synchronization synchronization cockpit for the master data synchroniza­ tion, activate the the creation of postprocessign orders for the business processes of the software component AP-MD. Set the activation indicator for the PPO object BP. This Master Data means that where synchronization attempts fail, PPO re­ Synchronization Control Synchronization Control Since the Postprocessing Office (PPO) is connected via the quests where the errors are logged are written. The PPO re­ Activate PPO Requests for quests are available via the Post Processing Desktop (trans­ action MDS_PPO2) or from the Synchronization Cockpit Platform Objects in Dialog (transaction MDS_LOAD_COCKPIT). Cross-Application Components Synchronization Activate the master data synchronization for source object Master Data BP in target object CUSTOMER and source object CUS­ Synchronization Control Synchronization Control TOMER in target object BP. Activate Synchronization Options Cross-Application Components Define the business partner role categories and customer Master Data Synchronization Customer/Vendor Integration Business Partner Settings Settings for Customer Integration account groups to be synchronized. Configure BP Role Category for Direction BP to Customer and Define BP Role for Direction Customer to BP Cross-Application Components Define the number assignment for both direction of the syn­ Master Data Synchronization Customer/Vendor Integration Partner Settings Settings for Customer Integration Assignment for Customer Integration Business chronization. Field Assign Keys Define Number Assignment for Direction BP to Customer and Define Number Assignment for Direction Customer to BP Note If you are using a central SAP credit management system for several FI systems, you can map customers with an identical key to several business partners. To do this, you use the connection of the Unified Key Mapping Service to SAPNetWeaver Process Integration (UKMS connection to SAPNetWeaver PI ). For more information, see Customizing for SAP Credit Management under Credit Risk Monitoring Business Partner. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 35 1.7.10 Replicating Master Data of Contract Accounts Receivable and Payable (FI-CA) Use The master data required for SAPCredit Management is grouped in a separate business partner role based on SAP Business Partner . The business partner master data is distributed using the service interface ABABusinessPartner. For more information about this interface, see XI Content for Business Partners . Prerequisites You are using a two-system scenario with the following constellation: ● System with FI-CA (industry components Utilities and Telecommunications ) ● System with SAPCredit Management ● You are not using an SAP CRM system, that is, the business partner master records are not replicated using CRM Middleware. Procedure 1. Perform mapping between the roles Contract Partner (MKK) and Business Partner Credit Management (UKM000) as follows: ○ Replication from FI-CA to SAP Credit Management : Mapping of role MKK to role UMK000 ○ Replication from SAP Credit Management to FI-CA: Mapping of role UMK000 to role MKK For this mapping, you have to make the following entries in the FI-CA system in the table CRMC_BUT_CALL_FU ( Definition of Function Modules for BP Data Exchange ): Event Object Item Function Name CRMIN BUPA 2100000 BUPA_IN­ BOUND_MAP_ROLES_CM CRMIN BUPA 2200000 BUPA_IN­ BOUND_MAIN_ISU CRMIN BUPA 6666688 UKM_MAP_PROXY_TO_D DIC_CMS_ADD 36 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Event Object Item Function Name CRMOU BUPA 2100000 BUPA_OUT­ BOUND_BPS_MAP_ROLE_ CM CRMOU BUPA 2200000 BUPA_OUT­ BOUND_BPS_FILL_ISU CRMIN BUPA 0230000 BUPA_XI_MAP_NUM­ RANGE 1. For the replication of business partner master data from SAP Credit Management to FI-CA, you can also create the SD business partner using a sample customer. To do this, implement and activate the BAdI REF_CUSTOMER_XI_GET. In the implementation, in the method GET_REF_CUSTOMER, you have to set the export parameter E_REFERENCE_CUSTOMER to the required SD sample customers. 2. Replicate the business partner data using the service interface ABABusinessPartner. 1.7.11 Replicating SAP CRM Master Data Use The master data required for SAP Credit Management is grouped in a separate business partner role based on SAP Business Partner. The master data is distributed using CRM Middleware. Prerequisites You use the following systems: ● A system with FI-CA (Telecommunications industry component) and SAP Credit Management as of SAP ECC 6.0 ● System with SAP CRM as of 2006s Note CRM is connected to SAP Credit Management in a customer project solution. An exception is SAP CRM 2006s for telecommunications and utilities. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 37 Procedure When the business partner is replicated from SAP CRM, the business partner is created in the Credit Mgt Business Part. role (UKM000) as well as in the Contract Partner role (MKK). For this mapping, you have to make the following entries in table COM_BUPA_CALL_FU (Definition of Function Modules for BP Data Exchange) in SAP ECC: Note the sequence of the table entries: Entries in Table COM_BUPA_CALL FU Event Object Item Function Name R3IN BUPA 90005 COM_BUPA_MWX_MAP_UK M R3IN BUPA 100000 COM_BUPA_MWX_MAP_MAI N_CENTRAL R3OUT BUPA 150000 COM_BUPA_MWX_BPS_FILL _ISU R3OUT BUPA 200000 COM_BUPA_MWX_BPS_FILL _UKM If you want the system to calculate the score and risk class automatically when it creates the Credit Mgt Business Part. role (UKM000), you must carry out the following IMG activities in SAP ECC. To do this, choose in the Implementation Guide for Monitoring Financial Supply Chain Management Credit Management Credit Risk . Settings in Customizing of Financial Supply Chain Management Activity Master Data Comments Create Rule for Scoring and Credit Limit Calculation Credit Limit Check Processes Define Check Rules Define Events and Follow-On Processes Make sure that one of the rules is selected as the default rule for new customers. Make sure that one of the check rules is selected as the de­ fault rule for new customers. Define these entries according to the table below. Define Events and Follow-On Processes Activity Event Category Follow-On Process Maintain Business Partner (MAIN) Score Invalid (S) Determine Score (EVL_RATING) Maintain Business Partner (MAIN) Score Changed (IC) Determine Risk Class (EVL_RISK_C) 38 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide So that the system can create the credit segments correctly as part of a subsequent credit check, you must define the following events and follow-on processes: Activity Event Category Follow-On Process Credit Check (REQUEST) Score Invalid (S) Determine Score (EVL_RATING) Credit Check (REQUEST) Score Changed (IC) Determine Credit Limit of All Accounts of Partner(EVL_LIMITS) Credit Check (REQUEST) Score Changed (IC) Credit Check (REQUEST) Credit Limit Invalid (CL) Determine Risk Class (EVL_RISK_C) Determine Credit Limit of Account (EVL_LIMIT) Using role grouping, you can create both roles MKK and UKM000 for the business partner. To fill the mandatory field Rule for Scoring and Credit Limit Calculation automatically, in Customizing (transaction UKM_LIMIT_RULE) select one rule as default. 1.8 Data Migration Use When you are using SAP Credit Management for the first time, you have to migrate data, meaning you have to transfer and supplement the master data either from a different SAP system or from a non-SAP system. In the SAP S/4HANA migration cockpit, you can find more information about the migration: ● Here you can find the latest Application Help topics about migration: SAP S/4HANA Migration Cockpit. ● General information about migration objects: Available Migration Objects. ● Information about the migration object specific to Credit Management: Customer - extend existing record by Credit Management data. In addition, you have the option of migrating from the old Credit Management (FI-AR-CR for SAP ERP with at least ECC 6.0) to the new SAP Credit Management (FIN-FSCM-CR with SAP S/4HANA, on-premise edition). The prerequisite for this is that you have installed SAP S/4HANA, on-premise edition on your system. The following migration tools are available to you in Customizing under the following paths for Credit Management: ● Conversion of Accounting to SAP S/4HANA Customizing: Preparations and Migration Preparatory Activities and Migration: Customizing for Credit Management ● Conversion of Accounting to SAP S/4HANA SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Data Migration Credit Management Migration PUBLIC 39 1.9 Providing Business Partner Data Use The master data of SAP Credit Management is implemented as an enhancement for the SAP Business Partner. For each business partner that you wish to monitor in SAP Credit Management, a master record of the SAP Business Partner must exist in the system and client in which SAP Credit Management is run. Integration ● If you install SAP Credit Management in a system in which business partner master data already exists, SAP Credit Management can access this data without any problems. The system creates the credit master data as an enhancement of the existing business partner master records. ● If you install SAP Credit Management in a system in which no business partner master records exist, such as in a stand-alone system with its own server, you have to supply the business partner master records with business partners or customers from another business system of your landscape (by means of master data replication). With replication, copies of the master data of SAP Business Partner are created in SAP Credit Management. For more information about the distribution of SAP business partners, see the Implementation Guide (IMG) for Cross-Application Components under SAP Business Partner Data Distribution . Features ● For information on Accounts Receivable Accounting master data, see Replicating Master Data of Accounts Receivable Accounting (FI-AR) [page 34]. ● For information on Contract Accounts Receivable and Payable master data, see Replicating Master Data of Contract Accounts Receivable and Payable (FI-CA) [page 36]. ● For information about the master data of Customer Relationship Management, see Replicating Master Data of SAP CRM [page 37]. Enriching business partners with attributes specific to credit management This section is not relevant to you if, as part of your migration of Credit Management to SAP S/4HANA, you have already performed the steps in Customizing under Migration Conversion of Accounting to SAP S/4HANA Data Credit Management Migration . 1. Define a default procedure for the business partners for calculating the score as well as a check rule. From the SAP Easy Access screen, choose Management Accounting Master Data Mass Changes Financial Supply Chain Management Credit Rule for Scoring and Credit Limit Calculation and Check Rule . 40 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 2. Assign the role SAP Credit Management (UKM000) to the transferred business partners. Use transaction UKM_MASS_UPD5 for this. 3. Recalculate the score. From the SAP Easy Access screen, choose Management Credit Management Master Data Mass Changes Accounting Financial Supply Chain Score . 4. Create the credit segments with the appropriate credit limit for the business partners. From the SAP Easy Access screen, choose Accounting Master Data Mass Changes Financial Supply Chain Management Credit Management Credit Limit . Result You have transferred the business partner data and, in addition to this, created the credit master data that you require for SAP Credit Management. 1.10 Business Customizing Use This section contains information about the Customizing settings in each system. Business Customizing adjusts the company-neutral functions delivered to the specific requirements of the company. This involves, for example: ● Organizational unit Customizing ● Master data Customizing ● Process Customizing Activities Perform the steps in these guidelines in the sequence in which they appear. 1.10.1 Settings in SAP Credit Management (FIN-FSCM-CR) You make the basic settings for SAP Credit Management (FIN-FSCM-CR) in the system in which you have installed SAP Credit Management . For information about the Customizing of the individual IMG activities, see the Implementation Guide (IMG) under Financial Supply Chain Management Credit Management Credit Risk Monitoring . The following sections of the configuration guide provide additional information to supplement the documentation in the IMG; this additional information does not replace the documentation in the IMG. The sections explain the relationships and background of business Customizing and should help you to adjust these to benefit your organization in the best possible way. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 41 1.10.1.1 Activating the Business Partner Role for Credit Management Use Your business partners’ Credit Master Data is the basis of SAP Credit Management; it controls all creditrelevant valuations and analyses. To be able to process your customer’s credit master data, the business partner role for SAP Credit Management (UKM000BPartner Credit Management) must be active. Procedure 1. On the SAP Easy Access screen, enterBUPT with no other characters in front. The Business Partner: Task Menu screen appears. 1. Choose Business Partner Control Applications . In the detail screen of the UKM application, set the Active indicator. 2. Choose Business Partner Control Screen Sequences . Make sure that the BUP001 screen sequence contains the UKM100 screen. 3. Choose Business Partner view UKM000: Control Divisibility BP Views . Ensure the following entries for BP ○ Enter applications UKM and FS08 as calling applications. ○ As Subheader ID, enter subheader UKM110. 2. Use transaction SM30 to call up view V_TBZJ1C. Insert the following new table entry unless it already exists: ○ Subheader: UKM110 ○ Item: 6 ○ Active: X 3. In Customizing, choose Basic Settings Cross-Application Components Business Partner Roles SAP Business Partner Business Partner Define BP Roles . 1. Insert the following new role category unless it already exists: ○ Role Type: UKM000 ○ Title: SAP Credit Management ○ Name: SAP Credit Management ○ Differentiation Category: 9 ○ Possible Business Partner Categories: Select all three categories. You need differentiation category 9 to enter additional information for each segment. 2. Add the following business partner role unless it already exists: ○ BP Role: UKM000 ○ Title: SAP Credit Management ○ Name: SAP Credit Management ○ BP Role Category: UKM000 ○ Standard Assignment BP Role 42 PUBLIC BP Role BP Role Category : X SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide ○ BP View: UKM000 Result In the master data editing for the business partner, you can now edit the credit master data of your customers. If you choose the role for Credit Management ( UKM000BPartner Credit Management), the system displays not only the Credit Profile tab page but also the Credit Segment Data pushbutton. 1.10.1.2 Configuring Business Partner Additional Information Use You use credit-specific additional information to define collateral, credit insurance, check exceptions, and negative credit events in the business partner master record. You define the additional information for SAP Credit Management in the standard system in the additional information for the SAP Business Partner for Financial Services. If your release is earlier than SAP NetWeaver Release 7.31, you have to implement and activate Business Add-In (BadI) FSBP_BP3100_UPDATE as a prerequisite. Use the example coding for this as set out in 842975 . You can change the attribute selection via the methods FILL_ADD_INFOS and SAVE_ADD_INFOS of the Business Add-In UKM_BP_ADD_FIELDS. For more information, see the Credit Management System and the Implementation Guide for Credit Management under Credit Risk Monitoring → Enhancements → BAdI: Additional Attributes for the Business Partner. The following procedure describes the Customizing activities required in SAP Credit Management and in SAP Business Partner for Financial Services. Procedure Navigation Menu Path in SAP Customizing Implementation Guide (In Transaction Code Credit Management System) Financial Supply Chain Management Management Credit Risk Monitoring Credit UKM_INFOCAT Credit Limit Check Define Info Categories SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 43 Menu Path in SAP Customizing Implementation Guide (In Transaction Code Credit Management System) If you are using SAP Banking, then also: SAP Banking Services Otherwise: SAP Business Partner for Financial Settings for Financial Services Enhancement Options SM30 with views V_TP19 and V_TP22 General Settings Additional Information Set Information Category 1. In the Customizing activity Define Info Categories (UKM_INFOCAT), check whether the info types delivered for the info category Collateral are sufficient for your needs; if necessary, define further info types for this info category. 2. If you have created new info types in step 1, enter the corresponding entries in view V_TP19 with transaction SM30. Note In Business Partner Maintenance, you can now select collateral with additional info types. 3. In the Customizing activity Define Info Categories (UKM_INFOCAT), check whether the info types delivered for the info category Negative Characteristic are sufficient for your needs; if necessary, define further info types for this info category. 4. If you have created new info types in step 3, enter the corresponding entries in view V_TP19 with transaction SM30. Note In Business Partner Maintenance, you can now select negative credit events with additional info types. 5. In the Customizing activity Define Info Categories (UKM_INFOCAT), check whether the info types delivered for the info category Credit Insurance are sufficient for your needs; if necessary, define further info types for this info category. 6. If you have created new info types in step 5, enter the corresponding entries in view V_TP19 with transaction SM30. Note In Business Partner Maintenance, you can now select credit insurances with additional info types. 7. For the info category Check Exception, SAP delivers three info types (see Customizing activity Define Info CategoriesUKM_INFOCAT). This means that you can temporarily deactivate up to three check steps in a check rule for a business partner without having to define a new check rule. If you want to deactivate more than three check steps, make additional entries here based on the existing entries. 8. If you have created new info types in step 7, enter the corresponding entries in view V_TP19 with transaction SM30. Note 44 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide In Business Partner Maintenance, you can now deactivate more than three check steps. This means that in business partner maintenance you can overrule the general settings for the check rule. To do this, call up your business partner in the role SAP Credit Management (transaction BP), navigate to the Credit Profile tab and select or deselect the check box in the Relevant column under Additional Information. 9. If you have defined your own check steps (using customer-specific implementations of the Business AddIn UKM_CHECK_STEP) and also want to deactivate these check steps as check exceptions, then use transaction SM30 to make entries for your check steps in the view V_TP22 based on existing entries. You can now deactivate your own check steps using the check exceptions in the business partner master record. 1.10.1.3 Define Authorizations for Web Services Use To be able to access the configured Web services of SAP Credit Management, you have to assign them to your role. Procedure Carry out the following steps to do this: 1. Call transaction PFCG. 2. Either call up an existing role or create a new one. 3. On the Menu tab, choose Transaction Authorization Default . 4. In the Service window, select the following values: ○ Authorization Default: External Service ○ Type of External Service: WebService 5. Add the following Web services in the External Service column: ○ CREDITMANAGEMENTACCOUNTBYIDQU1/EXECUTE_SYNCHRONOUS ○ CREDITWORTHINESSQUERY_IN/EXECUTE_SYNCHRONOUS ○ DOCUMENTEDCREDITDECISIONERPBUS/EXECUTE_ASYNCHRONOUS ○ UKM_CREDITCOMMITMENTNO/EXECUTE_ASYNCHRONOUS ○ UKM_CREDITPAYMBEHAVSUMNO/EXECUTE_ASYNCHRONOUS 6. Choose Copy and save your entries. More Information Set Up Web Service Configuration [page 22] SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 45 1.10.1.4 Define Authorizations for Authorization Objects Use You can control the right of access to SAP Credit Management by assigning authorizations separately by credit segment and activity - to the authorization object F_UKM_SGMT. This authorization object has the following fields: ● Credit segment ● Activity, with the following definitions: ○ Add or create (01) ○ Change (02) ○ Display (03) ○ Delete (06) ○ Display change documents (08) ○ Release (43) The role SAP_FIN_FSCM_CR_USER is delivered with all authorizations for this authorization object. You can restrict the access to credit segment-independent master data of SAP Credit Management (for example, the score) by using the authorization object for business partner roles (B_BUPA_RLT) with the role Business Partner Credit Management (UKM000). You can restrict the access to logs (application logs) of SAP Credit Management using the authorization object S_APPL_LOG. This authorization object has the following fields: ● Application Log: Object Name ● Application Log: Subobject ● Activity, with the following definitions: ○ Display (03) ○ Delete (06) For SAP Credit Management, the following forms are relevant for object name and subobject: Object Name Subobject Meaning FIN-FSCM-CR BW-SCORING Transfer of score from BW FIN-FSCM-CR COMMITMENT Credit exposure update FIN-FSCM-CR CREDITCHECK Credit check FIN-FSCM-CR MONITOR Update of entries for external credit in­ formation FIN-FSCM-CR SEARCH_ID ID search at the information provider FIN-FSCM-CR REPLICATE Replicate the FI-CA creditworthiness FIN-FSCM-CR EVENTING Logs of events 46 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Object Name Subobject Meaning FIN-FSCM-CR-MASS ERROR, ERROR_BIG, ERROR_PROG, Logs of mass changes, can be differen- ERROR_UPD, INFO, STATISTICS, tiated by the severity of the error SUCCESS, WARNING Procedure You can organize the authorizations of your users as follows: Activities Authorization Restrict access to one or more credit F_UKM_SGMT with specified credit seg­ segments ment Edit master data F_UKM_SGMT Activity 01 02 03 Display master data F_UKM_SGMT 03 Delete master data F_UKM_SGMT 06 Display change documents for master F_UKM_SGMT 08 Release and reject credit limit changes/ F_UKM_SGMT 43 data changes increases requested (dual control prin­ ciple) Edit and display master data of SAP B_BUPA_RLT with the BP role UKM000 Credit Management Display and/or delete application logs S_APPL_LOG with the object names of SAP Credit Management and subobjects listed above 03 06 Display and process documented credit S_SCMG_CAS and other authorization decisions objects of the Case Management com­ ponent SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 47 1.10.1.5 Define Events and Follow-On Processes Use Events can be linked with follow-on processes in SAP Credit Management. Events that occur in such follow-on processes can also trigger follow-on processes. Depending on the activity performed, you can define whether an event is to be considered – that is, whether the follow-on processes assigned to this event are to be triggered or not. Procedure 1. You make these settings in the SAP Credit Management system. In Customizing for SAP Credit Management,choose Credit Risk Monitoring Processes Define Events and Follow-On Processes . 2. Define the events for which the system is to trigger follow-on processes. For more information, see the documentation for this Customizing activity. The two tables below should be considered as one unit. They show which events can trigger follow-on processes. Table 1 Assignment Number of Follow-On Name of Follow-On Process Follow-On Process Key 1 Determine Credit Limit of Account EVL_LIMIT 2 Determine Credit Limit of All Accounts EVL_LIMITS Process for Table 2 of Partner 3 Determine Score EVL_RATING 4 Determine External Rating(s) EVL_EXT_RT 5 Invalidate Credit Limit of Account INV_LIMIT 6 Invalidate Credit Limit of All Accounts of INV_LIMITS Partner 7 Invalidate Score INV_RATING 8 Call Business Add-In BADI 9 Set “Special Attention” Indicator SET_FLAG 10 Block Business Partner in Credit SET_BLOCK Segment 11 48 Perform credit check PUBLIC CRD_RECHCK SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Assignment Number of Follow-On Name of Follow-On Process Follow-On Process Key 12 Check Request for Limit Change LIMIT_REQ 13 Start workflow WF 14 Process Credit Exposure in Correct RESEQUENCE_ITEM Process for Table 2 Sequence 15 Create or update documented credit DCD_CREATE decision for account Table 2 Event Value Follow-On Process According to Assignment Number from Ta­ ble 1 1 Score Invalid IS Score Changed IC External Rating Invalid ES External Rating Changed EC Credit Limit Invalid CL Credit Limit Changed Change to Credit Limit 2 3 4 5 x x 6 8 9 10 11 12 13 x x x x x x x x x x x x x x 7 x x x x LC x x LR x Credit Refused CF x x x Payment Behavior Summary: VD x x x VO x x x VP x x x VX x x x x x 14 15 x x x x x Requested Dunning Data Invalid Payment Behavior Summary: Due Date Invalid Payment Behavior Summary: Payment Data Invalid Payment Behavior Summary: Payment Behavior Index Invalid Generic Event Occurred GE SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide x x x x x x x x x x PUBLIC 49 Event Value Follow-On Process According to Assignment Number from Ta­ ble 1 1 2 3 4 5 6 7 8 RC x x x x x x x x x Risk Class Changed XC x x x x x x Limit Utilization Changed UC x Limit Utilization Exceeds UU x UD x VC x Rule for Scoring and Credit 9 10 11 12 13 14 15 Limit Calculation Changed x x x x x x x x x 100% Limit Utilization Below 100% x x Again Payment Behavior Summary x x x x x x x x x x Changed Check Procedure Changed TC x Error during Credit Exposure CE x x or Commitment Update Error in Sequence CS x Block Set in Credit BL x x Special Attention Indicator Set SP x x x Management 1.10.1.6 Settings for Documented Credit Decisions You may be obligated to document credit decisions for legal reasons. This documentation is necessary if a customer contests the reasons for a decision when they are disclosed. Documented credit decisions are used to enable you to meet this obligation, and as a basis for the further processing of the documents. There are two different types of documented credit decision: ● The documented credit decision for the document documents the data used as the basis of a negative credit check, resulting in a blocked SD document. ● The documented credit decision for the account documents the status of a credit account at a particular time, for example, if a credit analyst blocks the account. 50 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Activities You make the settings for the documented credit decision in Customizing under the following path: ● SAP Reference IMG Financial Supply Chain Management Credit Management Credit Risk Monitoring Documented Credit Decision Some of these configurations for documented credit decisions are available in the UKM_DCD_CUST Business Configuration Set (BC Set). Note also the following settings: ● Further Settings for Documented Credit Decisions for Documents [page 51] ● Further Settings for Documented Credit Decisions for Accounts [page 53] In the SAP Easy Access menu under Management Accounting Financial Supply Chain Management Credit Documented Credit Decisions , the following applications are available: ● Cases in SAP Credit Management: Enables you to search for documented credit decisions in the system, and to process them. ● My Documented Credit Decisions: Enables direct access to the documented credit decisions in a worklist for which the user is assigned as credit analyst. Here the credit analyst can release or reject blocked SD documents. Related Information Documented Credit Decision 1.10.1.6.1 Further Settings for Documented Credit Decisions for Documents Make additional settings for the documented credit decision for a document. System Administration ● Make sure that the Adobe Document Server is available and that a virus scanner has been connected. ● In a multiple-system scenario: ○ Assign a copy of the business role SAP_FIN_CR_DCD_WF to the sales employee. This business role contains all the necessary authorizations for creating documented credit decisions in SAP Credit Management. ○ If you want to create or change a documented credit decision asynchronously, configure the service DocumentedCreditDecisionERPBusinessTransactionDocumentNotification_In. For more information, see Integrate Services in the System [page 20]. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 51 ● In a one-system scenario: ○ Automatically created documented credit decisions are created with the workflow user SAP_WFRT. Consequently, you need to assign a copy of the user role SAP_FIN_CR_DCD_WF to this user. This business role contains all the necessary authorizations for creating documented credit decisions in SAP Credit Management. This setting is necessary so that a documented credit decision after a credit check can be created automatically in Sales and Distribution (SD). ○ Prerequisite: The SAP Business Workflow must be set up in Customizing under the following path: NetWeaver Application Server Business Management SAP Business Workflow SAP Maintain Standard Settings In addition, the relevant event linkage must be activated: 1. Enter transaction SWE2 or choose the following path in the SAP menu: Tools Business Workflow Development Administration Event Manager Type Linkages 2. Display the object type CL_UKM_DCD_WF_EVENT and make sure that the field Linkage Activated is active. The following settings need to have been made: Field Setting Object Category CL ABAP Class Event PUSH_DCD Receiver Type PUSH_DCD Receiver Call M Method Event Delivery Using tRFC (Default) Linkage Activated Yes Behavior upon Error Feedback 3 Do Not Change Linkage Receiver Status 0 No Errors Customizing To include particular liability categories in the period due, make the necessary settings under the following path: SAP Reference IMG Credit Exposure Update Financial Supply Chain Management Credit Management Credit Risk Monitoring Define Liability Categories Configuration in systems in which SD is running ● To be able to use documented credit decisions, you have implemented method DCD_ACTIVATE of Business Add-In UKM_R3_ACTIVATE. In Customizing for SAP Credit Management, choose 52 PUBLIC Integration SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide with Accounts Receivable Accounting and Sales and Distribution Integration with Sales and Distribution BAdI: Activation of SAP Credit Management . ● The system makes the documented credit decision data available in Business Add-In BADI_SD_CM. In Customizing for SAP Credit Management, choose Sales and Distribution Integration with Accounts Receivable Accounting and Integration with Sales and Distribution Customer Enhancements BAdI: Connection of Sales and Distribution to SAP Credit Management . Recommendation SAP recommends you to use implementation UKM_SD_FSCM_INTEGR1 for this BAdI. If you use your own implementation instead, you have included the documented credit decision there yourself. ● A Business Add-In is available to change a documented credit decision before you send it. If this applies, in Customizing for SAP Credit Management, choose Sales and Distribution Integration with Accounts Receivable Accounting and Integration with Sales and Distribution Customer Enhancements BAdI: Sending a Documented Credit Decision . 1.10.1.6.2 Further Settings for Documented Credit Decisions for Accounts Make additional settings for the documented credit decision for an account. Customizing ● You have made the settings for the documented credit decision. To do this, in Customizing of SAP Credit Management, choose Credit Risk Monitoring Documented Credit Decision . In particular, you have defined a case type that is to apply to the documented credit decision. To do this, go to Customizing for SAP Credit Management and choose Decision Credit Risk Monitoring Documented Credit Define Case Types for Documented Credit Decision . ● You have defined the follow-on process Create Documented Credit Decision (DCD_CREATE) for the change to the credit master data. In Customizing for SAP Credit Management, choose Processes Credit Risk Monitoring Define Events and Follow-On Processes . 1.10.2 Process Integration with SAP Systems In addition to the settings in SAP Credit Management , you must also make settings for all other components that you use for the business processes of SAP Credit Management . The following components are affected: ● Accounts Receivable Accounting (FI-AR) SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 53 ● Industry releases and Enhancement Packages of Contract Accounts Receivable and Payable (FI-CA) for the following solutions: ○ SAP for Insurance ○ SAP Utilities ○ SAP Telecommunications ○ SAP Media ○ Collection and Disbursement (PSCD ○ SAP Contract Accounts Receivable and Payable (FI-CA) ● Sales and Distribution (SD) ● SAP Customer Relationship Management (CRM) Note You can find information on the Customizing activities in your SAP system. The following sections of the configuration guide provide additional information to supplement the Customizing documentation; this additional information does not replace the Customizing documentation. The sections explain the relationships and background of business Customizing and should help you to adjust these to benefit your organization in the best possible way. 1.10.2.1 Making Settings in FI-AR as of SAP ERP 6.0 or for SAP S/4HANA Use To update credit exposures and payment behavior summaries from one or more FI-AR systems from Release SAP ERP 6.0 or for SAP S/4HANA in SAP Credit Management, you have to make the following settings. You integrate FI-AR and SAP Credit Management by implementing Business Add-Ins (BAdIs) and by performing some Customizing activities. Procedure Navigation Menu Path in SAP Customizing Implementation Guide (in Transaction Code FI-AR system) Enterprise Structure Definition Financial Accounting Define Credit Control Area 54 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Menu Path in SAP Customizing Implementation Guide (in Transaction Code FI-AR system) Enterprise Structure Accounting Assignment Financial Assign Company Code to Credit Control Area Financial Supply Chain Management Management Credit Integration with Accounts Receivable Accounting and Sales and Distribution Accounts Receivable Accounting Integration with Define Credit Segment Financial Supply Chain Management Management Credit Integration with Accounts Receivable Accounting and Sales and Distribution Accounts Receivable Accounting Integration with Assign Credit Control Area and Credit Segment Financial Supply Chain Management Management Credit Integration with Accounts Receivable Accounting and Sales and Distribution Accounts Receivable Accounting Integration with Define Reconciliation Accounts without Credit Management Update Financial Accounting Accounts Payable Accounts Receivable and Business Transactions Alternative Reconciliation Account Ledger Transactions OBL3 Postings with Other Special General Create List for Special General Ledger Settings for Credit Exposure Update 1. The credit exposure data is read online. If you do not want this to happen but would rather have replication of the data, implement and activate Enhancement Spot BAdI UKM_R3_ACTIVATE. During the implementation, in method FI_AR_UPDATE_MODE, you have to set the default value X for the export parameter E_DIRECT_UPDATE and set the default value <empty> for the export parameter E_E_READ_VIEW. 2. Select the credit-relevance of special general ledger indicators for which you require a credit exposure update (optional). To do this, navigate from the special general ledger list to the details for a special general ledger indicator, and in the properties set the indicator Consideration for Credit Limit. 3. During the update of open items to SAP Credit Management, the fields of the outbound interface of FI-AR are determined according to the following rules: ○ Business Partner Number = Customer ○ Credit Segment = Segment assigned to the credit control area SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 55 ○ Credit Exposure Category = 200 You can influence this behavior by implementing the method FILL_FIELDS of the BAdI UKM_FILL. 4. For postings in FI-AR, you can perform a credit check after you have entered the amount. If you want to perform this credit check, change the message type of message UKM_PI 139. In the standard system the credit check is not made. Additional settings for updating the payment behavior summary 1. The payment behavior summary is determined from the modules delivered with the standard system. If you want to determine further key figures or use other algorithms, use the implementation of BAdI BADI_UKM_VECTOR_CALCULATE. 2. During the update of payment behavior summaries to SAP Credit Management, the fields of the outbound interface of FI-AR are determined according to the following rules: ○ Business Partner Number = Customer ○ Credit Segment = Segment assigned to the credit control area that is assigned to the company code updated to You can influence this behavior by implementing the method FILL_VECTOR of Business Add-In UKM_FILL. 1.10.2.2 Making Settings in SD as of SAP ERP 6.0 or for SAP S/4HANA Use The following settings are necessary for calling up the credit check when you create or change sales documents and deliveries (from one or more SD systems) and to update commitments from SD in SAP Credit Management. SD and SAP Credit Management are integrated by implementing various Business Add-Ins (BAdIs) as well as by performing some Customizing activities. Creating documented credit decisions in a multiple-system scenario for SAP S/4HANA systems or for systems as of SAP enhancement package 4 for SAP ERP 6.0 for sales documents with a credit block. Note The commitment update is not supported for service orders. Prerequisites In order to use the update options specified, you must also integrate your SD system with SAP Credit Management using service interfaces (see configuration step Connecting Sales and Distribution from SAP ERP 6.0 [page 29]). You can execute these steps independently of each another and in any order. You have configured the business partner data for SAP Credit Management (for additional information, see the Configuration Guide for SAP Credit Management, SAP Enhancement Package 6 for SAP ERP 6.0 Data Replication ). 56 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Procedure Make Customizing Settings Make the following entries in Customizing: Navigation Menu Path in Customizing of SD System SAP Customizing Implementation Guide Structure Definition Transaction Code Enterprise Financial Accounting Define Credit Control Area Financial Supply Chain Management Management Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Define Credit Segment Financial Supply Chain Management Management Credit Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Assign Credit Control Area and Credit Segment Financial Supply Chain Management Management Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Assign Sales Area to Credit Control Area Financial Supply Chain Management Management Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Enter Settings Financial Supply Chain Management Management Credit Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Define Active Receivable per Item Category SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 57 Menu Path in Customizing of SD System Financial Supply Chain Management Management Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Define Credit Groups Financial Supply Chain Management Management Transaction Code OVAK Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Assign Sales Documents and Delivery Documents Financial Supply Chain Management Management Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Define Automatic Credit Control Financial Supply Chain Management Management Credit Credit Integration with Accounts Receivable Accounting and Sales and Distribution Sales and Distribution Integration with Define Risk Categories Note The risk category in SD and the risk class in SAP Credit Management (FIN-FSCM-CR) are differentiated. To ensure the integration of SD with SAP Credit Management, you have to define a risk class (FIN-FSCM-CR) for every risk category (SD). ● You can define risk categories (SD) in Customizing under the following path: Financial Supply Chain Management Accounting and Sales and Distribution Credit Management Integration with Accounts Receivable Integration with Sales and Distribution Define Risk Categories ● You can define risk classes (FIN-FSCM-CR) in Customizing under the following path: Financial Supply Chain Management Credit Management Credit Risk Monitoring Master Data Create Risk Classes If SAP Credit Management and your SD system are located in different systems, you have to define the risk class (CR) in your SAP Credit Management system. You can then assign a risk class (CR) to each business partner in SAP Credit Management. The system operates as follows for the automatic credit check: 1. It calls the risk class (CR) of the business partner in SAP Credit Management. 2. It translates the risk class (CR) automatically into a risk category (SD). Example : Risk class (CR) A becomes risk category (SD) A. 58 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 3. It makes the automatic credit check as defined in the corresponding risk category (SD). Implementing BAdIs You can implement BAdI BAdI BADI_SD_CM. You can use the following methods: Method Description FSCM_GET_MASTER_DATA Determine master data of partner before credit check, in particular the risk category FSCM_CREDIT_CHECK_ORDER Call credit check from order FSCM_CREDIT_CHECK_DELVRY Call credit check from delivery FSCM_COMMITMENT_UPDATE_ORDER Update new or changed order values FSCM_COMMITMENT_UPDATE_DELVRY Update new or changed delivery values FSCM_COMMITMENT_UPDATE_INVOICE Reduce order values during billing and create open billing values if no immediate transfer to FI FSCM_DISPLAY_CREDIT_MESSAGES Control output of messages for credit check in dialog FSCM_CREDIT_CHECK_SM_ORDER Call credit check from service order For sample code, see the implementation UKM_SD_FSCM_INTEGR1 (delivered inactive) that is also available with SAP Note 1130061. 1.10.2.3 Make settings as of SAP CRM 2006s Use You require settings for the following transactions: ● The credit check when you create or change a CRM transaction (call up in one or more CRM systems) ● Update the CRM credit exposure in SAP Credit Management ● Display of master data of SAP Credit Management in SAP CRM ● Requesting external credit Information through SAP CRM for SAP Credit Management Note CRM is connected to SAP Credit Management in a customer project solution. An exception exists as of SAP CRM 2006s for telecommunications. An exception also exists as of SAP CRM 2006s for utilities, but only for displaying master data of SAP Credit Management and requesting external information using SAP CRM. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 59 Prerequisites In order to use the functions specified, you have integrated your CRM system(s) with SAP Credit Management using service interfaces (see Connecting Customer Relationship Management (as of SAP CRM 2006s) [page 32]). You have configured the business partner data in SAP Credit Management (see Providing Business Partner Data [page 40]). Procedure Display of Master Data of SAP Credit Management in SAP CRM (available for Utilities and Telecommunications In the CRM system, make the required settings: You can find these in Customizing of Customer Relationship Management under Basic Functions Credit Management Business Partner Rating Display Credit Master Data from Credit Management System : 1. General Settings 2. Define Texts for Risk Classes and Make Categorization 3. Define Symbols for Categories of Risk Class 4. Define Texts for Displaying Credit Segment 5. Define Texts for Displaying Lock Reason For more information, see the documentation for these Customizing activities. Credit Check and Credit Exposure Update (available only for Telecommunications) In the CRM system, make the required settings: Choose the following activities in Customizing of Customer Relationship Management: 1. 2. Basic Functions Credit Management Credit Check and Credit Exposure Update Edit Credit Group Define a new credit group with check rule 02 . If you use this credit group for document types for which a credit exposure update is to take place, set the Credit Update Active indicator. Basic Functions Credit Management Credit Check and Credit Exposure Update Assign Credit Group to Item Type Assign the new credit group to the item types for which a credit check is to be carried out. 3. Basic Functions Check in Transaction Credit Management , Credit Check and Commitment Notification Definition of Transaction Types Activate Credit Assignment of Business Transaction Types Customizing Header Activate the credit check for the transaction types for which a credit check is to be carried out. 4. To activate the update of commitments to SAP Credit Management, using transaction SM30, make two new entries in table SMW3FDCUST. Make the settings according to the following table: 60 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Field Name Description User Action and Values BDOC_TYPE BDoc Type CMDOC_NOTIFY FCTXT Context mBDOC notification (additional calls) CNTR Sequence 10 FNAME Service Function CRM_UPLOAD_FSCM_CR_SRV ACTIV Entry Active X Also make the following settings: Field Name Description User Action and Values BDOC_TYPE BDoc Type C MD OC_NOTIFY FCTXT Context Multiple mBDOC notification (addi­ tional calls) CNTR Sequence 10 FNAME Service Function CRM_UPLOAD_FSCM_CR_SRV ACTIV Entry Active X Requesting External Credit Information through SAP CRM for SAP Credit Management In the CRM system and ERP system, make the required settings: For more information, see the documentation for this Customizing activity: Business Partner Rating Update of Credit Data Customer Relationship Management Basic Functions Display Credit Master Data from Credit Management System Credit Management Define Profiles for . 1.10.3 Defining Credit Master Data in the Business Partner Use In the master data of the business partner you define the following: ● Which rule is used to calculate the score, the risk class, and the credit limit? Alternatively, you can define the score, risk class, and/or the credit limit manually. ● Which check steps are executed in a credit check for the business partner? You can also define the following: ● Which customer credit group does the business partner belong to? ● Which analyst or analyst group is the business partner assigned to? SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 61 ● Should credit checks also be carried out for additional business partners that are related to him or her? ● External credit information ● Collateral and credit insurance ● Negative credit events, block reasons, indicator for special attention Prerequisites ● You have created a general master data record for the business partner (for example, category, name, address). ● You have made the Customizing settings for the rule for scoring and credit limit calculation, the check rules, and the risk classes. ● You have, if necessary, portrayed your analysts and analyst groups as business partners in the system. ● You have configured the Customizing of the customer credit groups, the block reasons, and the rating procedures. ● If you want to use collateral, credit insurance, negative credit events, or business partner-specific check exceptions, make sure that you have made the corresponding Customizing settings for the additional information (see Configuring Business Partner Additional Information [page 43]). ● If you want to import external credit information automatically, make sure that the external information providers are connected (see Integration with External Credit Agencies [page 14]). Procedure Navigation Menu Path SAP Menu Management Transaction Code Accounting Financial Supply Chain Credit Management UKM_BP Master Data Business Partner Master Data 1. Call up Business Partner Maintenance in the Business Partner Credit Management role. On the Credit Profile tab page, enter a rule for scoring and credit limit calculation and a check rule. To have the system calculate the score, choose Calculate with Formula. 2. If required, enter a customer credit group. You can use the customer credit group as selection criterion in the transactions for mass changes to credit master data. 3. If required, enter a business partner relationship of the Managed in Credit Management By category; to do this, choose Relationships. The business partner that you refer to is an analyst or an analyst group. You can restrict the relationship to one credit segment or it can be valid for all credit segments. You can use the analyst or analyst group as selection criterion in the credit limit utilization list. 4. If required, enter business partner relationships of the type Higher Level Credit Account of or Lower Level Credit Account of; to do this, choose Relationships. You can restrict the relationship to one credit segment or it can be valid for all credit segments. 62 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide In a credit check for a business partner, higher level credit accounts are also checked. This means that the check can stretch over several hierarchy levels. 5. If required, enter external credit information or import it via the service interface. You can use the external credit information as input parameter for scoring. 6. If required, under the additional information in the general data (valid for all credit segments there) or in the data for a credit segment, enter collateral and/or credit insurance with amount and currency, and set the relevance indicator and a validity interval. In a credit check with the check steps Statistical Check of Credit Limit Utilization or Dynamic Limit Check with Credit Horizon, before the comparison with the credit limit, the credit exposure is reduced by the amount of the collateral and/or credit insurance if the indicator Consider Collateral or the indicator Consider Credit Insurance is set in Customizing and the current date is in the validity period of the collateral or credit insurance and the relevance indicator is set. 7. If required, under the additional information in the general data (valid for all credit segments there) or in the data for a credit segment, enter check exceptions with a validity interval. The Information Type field is a counter that enables you to enter several check exceptions. In a credit check for this partner, those checks for which check exceptions are defined are omitted if the current date is within the validity period for the check exception and the indicator Consider Check Exceptions is set in the Customizing for the check rule. This means that you can achieve a temporary relaxation in the checks for a business partner without having to define a new check rule. 8. If required, under the additional information in the general data, enter negative credit events with a validity interval, deletion date, and an information type for categorization. In the definition of formulas for scoring or the credit limit calculation, you can use the NEGATIVE_CHARS function to check the existence of negative credit events. You usually use this function to assign a bad score to a partner in such a case. 9. If required, in the data for a credit segment, set the block indicator, with block reason (optional). A credit check for a blocked credit account (that is, partner and credit segment) always has a negative result if the block indicator is set. Any block reason appears in the log for the credit check. 10. If required, in the data for a credit segment, set the Special Attention indicator. This indicator is a selection criterion, for example, in the credit limit utilization list. You can set the indicator manually, or automatically via the follow-on process Set Indicator for Special Attention in Customizing for Events and Follow-On Processes. 11. If required, in the data for a credit segment, set the resubmission date. This resubmission date is a selection criterion, for example, in the credit limit utilization list. Caution Under certain circumstances, you may have to delete the business partner data in the previous segment and recreate it in a different credit segment. This could be the case, for example, if a customer becomes a major customer, and different distribution channels therefore apply. Before you delete date in the previous credit segment, make sure that the credit exposure is zero! To delete the data in the previous credit segment, in change mode choose Delete Data in Segment. 1.10.4 Workflow Settings Process To be able to use the various workflows of SAP Credit Management , you need to make the following settings: SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 63 ● Configure notifications [page 64] ● Configure approvals for credit limit changes [page 65] 1.10.4.1 Configuring Notifications Use Where changes are made to the credit master data of a business partner, in particular, changes that are not made manually, you can use workflow functions to have an analyst (recipient) notified of these events. Procedure Navigation Menu path (in the system for SAP Credit Management) SAP Customizing Implementation Guide Supply Chain Management Financial Credit Management Processes Risk Monitoring Transaction Code Credit Define Events and Follow-On Processes SAP Menu Tools Administration SAP Menu Event Manager Tools Definition Tools Business Workflow SWETYPV Type Linkage Business Workflow Workflow Builder Development Development SWDD Workflow Builder 1. In the IMG activity Define Events and Follow-On Processes, define which event types are to be dealt with in which activities; enter the follow-on process Start Workflow for the required event types. SAP Credit Management supports the following event types: ○ Invalid Score ○ Changed Score ○ Changed Rule for Scoring and Credit Limit Calculation ○ Changed Risk Class ○ Changed Check Rule 64 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide 2. Make sure that, under Event Manager type CL_UKM_BUSINESS_PARTNER: Type Linkages , the following settings are defined for the object Detailed Settings Field Name User Action and Values Comments Object Category ABAP Class Object Type CL_UKM_BUSINESS_PARTNER Event WF_TRIGGER Receiver Type WS01700047 Receiver Call Function Module Receiver Function Module SWW_WI_CREATE_VIA_EVENT_IBF Linkage Activated Active Select indicator 3. Call up the Workflow Builder for the multistep task WS01700047 (ID UKM_BUPA). Choose Goto Basic Data and then choose the task is identified as a general task. Goto Agent Assignment for Task . Make sure that Result When an event with the event type defined above occurs during master data processing, a workflow item is created. In the standard configuration of the workflow, the user whose action has triggered the event is also the recipient of this workflow item. 1.10.4.2 Configuring Approvals for Credit Limit Changes Use A credit limit is only to be manually or automatically increased by more than a specific percentage with the approval of a further processor. This processor can approve or reject the required limit. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 65 Procedure Navigation Menu Path Transaction Code SAP Customizing Implementation Guide → Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Master Data → Create Rule for Scoring and Credit Limit Calculation SAP Customizing Implementation Guide → Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Processes → Define Events and Follow-On Processes SAP Menu→ Tools → Business Workflow → Development → SWETYPV Administration → Event Manager → Type Linkage SAP Menu→ Tools → Business Workflow → Development → SWDD Definition Tools → Workflow Builder → Workflow Builder 1. For each rule for scoring and credit limit calculation and for each credit segment, define a percentage rate for the maximum credit limit increase permitted without approval. An empty entry is interpreted as 0%, that is, in this case, each credit limit increase requires approval. 2. In the activity Define Events and Follow-On Processes, define the activities in which event type Credit Limit Change Requested is to be dealt with; enter the follow-on processes Check Request for Limit Change and Start Workflow for this event type. Make sure that, under Event Manager → Type Linkages, the following settings are defined for the object type CL_UKM_ACCOUNT: Detailed Settings Field Name User Action and Values Object Category ABAP Class Object Type CL_UKM_ACCOUNT Event WF_TRIGGER Receiver Type WS01700048 Receiver Call Function Module Receiver Function Module SWW_WI_CREATE_VIA_EVENT_IBF Linkage Activated Active Comments Select indicator 3. Call up the Workflow Builder for the multistep task WS01700048 (ID UKM_ACC). 4. Choose Goto → Basic Data and then Goto → Agent Assignment for Task. Make sure that the task is identified as a general task. 66 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Result If the credit limit of a credit account is increased, manually or via an automatic process (for example, mass change), by more than the percentage rate defined in the rule, the increased value is not transferred to the Credit Limit field immediately; instead, it is entered in the Credit Limit Requested field. At the same time, a workflow item is generated that provides information about this request and offers access to the business partner maintenance. If the user has the relevant authorization, he can accept the limit requested (it is included in the credit limit) or reject it. 1.11 Current Settings Use This section contains information about settings required for productive operations. This involves, for example: ● Data replication ● Business Customizing As a rule, ABAP-based production systems are locked for Customizing. There are, however, certain cases in which Customizing settings must be made in the production system, for example, to change currency exchange rates. You can make these current settings in the menu in ABAP-based systems. This section also contains information about current settings that must be made in non-ABAP systems. Procedure Perform the steps in these guidelines in the exact sequence in which they are listed. 1.11.1 Importing Exchange Rates Use In SAP Credit Management , you can monitor a credit limit in the credit segment currency independently of the currency in which the commitment is reported to SAP Credit Management. The system can, if necessary, determine the credit exposure dynamically in the credit segment currency by converting the commitment reports using exchange rates and translation factors. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 67 Prerequisites You have defined the exchange rates and translation factors in the SAP Credit Management system. You can do this either manually or automatically using the file interface. In the SAP Credit Management system, you have defined in Customizing for the credit segments which exchange rate type is used for the currency translation. Procedure ● To enter the exchange rates manually, perform the following Customizing activities: Navigation Menu Path Transaction Code SAP Customizing Implementation Guide Supply Chain Management Market Data S_BCE_68000174 Cash and Liquidity → Cash Management Management Financial General Settings Manual Entry of Market Data Enter Exchange Rates SAP Customizing Implementation Guide → SAP NetWeaver→ General Settings → Currencies → Define Translation Ratios for Currency Translation ● Alternatively, you can use a file interface to upload exchange rates into the system automatically. You do this by executing the following program. Navigation Menu Path Transaction Code SAP Menu Accounting Financial Supply Chain Management Cash and Liquidity Management Management Environment Interface Market Data TBDM Cash File Import For more information, see the documentation for this program. Result By entering the exchange rates, you can always monitor the credit exposure of a customer in the currency of the credit segment, independently of the currency in which the commitment was reported to SAP Credit Management. 68 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Note The translation is not saved in the system. This is to ensure that every time you call a report with credit exposure and commitment information, a translation is run using the current exchange rates. 1.11.2 Recreating Data (Troubleshooting) Use You recreate transaction data for one or more business partners in one or more credit segments if, for example, the derivation of one or more credit segments has changed (for example, in an implementation of the Business Add-In UKM_FILL), or if transaction data has become inconsistent due to incorrect updates. You can recreate the data manually, or schedule one-time processing in the background. Integration The credit exposure transferred is displayed in the master record of the business partner per credit segment. There you can navigate to the relevant commitments. Procedure From the SAP Easy Access screen, choose Financials Financial Supply Chain Management Credit Management List Displays Credit Exposure. With this function, delete the credit exposure line items and totals for the business partners and credit segments concerned in SAP Credit Management. Set both indicators Delete Totals and Delete Line Items. You can then reload the credit exposure information from the systems connected to SAP Credit Management, as described below. The following reports are available to recreate the credit exposures from an SD system from SAP ERP 6.0: UKM_RFDKLI20 to recreate the credit exposure after organizational changes UKM_RVKRED77 to recreate the credit exposure where you have removed the cause of the error in the case of data inconsistencies UKM_RVKRED88 to simulate report UKM_RVKRED77 without setting blocks on the documents affected. This report prepares an update run of report UKM_RVKRED77 to determine suitable selection parameters, for example. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 69 In SAP Credit Management, the transaction data is recreated from the credit exposure information of SD. For more information, see the report documentation. To recreate the liabilities from an FI-AR system, on the SAP Easy Access screen, choose Financial Supply Chain Management→CreditManagement → Integration of Credit Management with FI-AR Asynchronous Credit Exposure Update . Select the open items concerned in both sections of the selection screen and set the indicator Start Recreation. Run the function. In SAP Credit Management, the transaction data is recreated from the credit exposure information of FI-AR. 1.11.3 Credit Check If Technical Problems Occur Use The system can make credit checks only if the necessary servers are available. Otherwise, the system is unable to determine the following credit management account master data that is required for a credit check: ● Risk Class Determining the risk class when creating sales documents is necessary in order to be able to make the Customizing settings for automatic credit control. ● Block of the credit management account The check as to whether the credit management account is blocked is required for all processing, as order and delivery processing is not permitted if there is a block. To ensure that you are not prevented completely from working if SAP Credit Management or SAP NetWeaver Process Integration are not available, you can still create new sales documents in the event of such technical problems, and then perform the credit check later. Note Note that you cannot perform the following activities in the event of technical problems: ● Change sales documents ● Create and change deliveries ● Process service orders Activities To connect Sales and Distribution to SAP Credit Management, use an implementation of the Business Add-In BADI_SD_CM. If a technical problem occurs during the credit check, the system terminates processing and issues error message UKM_PI 008. 70 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide However, if you want to use the option of creating sales documents despite this and performing the credit check later, proceed as follows: 1. Configure message UKM_PI 008 so that it is issued solely as a warning message when technical problems occur. You do this using transaction OBA5. 2. Create the sales documents as usual. The system creates the documents but sets an indicator in the document header to denote that they are blocked for technical reasons. 3. Make a new check of the blocked sales documents once the error has been solved. Use program UKM_RVKRED09_XI for this. On account of the indicator set in the document header, this program recognizes which documents have been blocked for technical reasons and then releases those documents following a successful check. For more information about this program, see the program documentation. 1.11.4 Converting Organizational Changes Use If you make changes to the SAP Credit Management master data or in Customizing during daily operations, you may have to carry out corrections. Procedure Navigation Menu Path Transaction Code SAP Customizing Implementation Guide Supply Chain Management Processes Risk Monitoring Financial Credit Management Credit Define Events and Follow-On Processes SAP Menu Management Changes Financial Supply Chain Credit Management UKM_MASS_UPD3 Master Data Mass Credit Limit SAP Menu Management Changes Accounting Accounting Financial Supply Chain Credit Management UKM_MASS_UPD2 Master Data Mass Score SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 71 Menu Path SAP Menu Management Transaction Code Logistics Sales and Distribution Sales Documents Credit All ● Transaction VKM4 (Releases before SAP ERP 6.0) ● Report UKM_RFDKLI20 (Releases from SAP ERP 6.0) SAP Customizing Implementation Guide Supply Chain Management Risk Monitoring Processes Financial Credit Management Credit Define Events and Follow-On Processes The following tables give you an overview of possible changes and the corresponding corrections: Change Measures Required Currency of a credit limit changed The credit limits of all business partners for this credit seg­ ment have to be recalculated. If necessary, adjust the formu­ las for determining the credit limit and carry out the mass change Credit Limit for this credit segment. You do not have to convert the transaction data because this is managed in report currency and is translated into the cur­ rency of the credit segment at the current rate during a check. Indicator Additive Contribution to Main Credit Segment changed in Customizing of a credit segment No correction required. The credit exposure of the main credit segment is always de­ termined dynamically at runtime according to the current Customizing. Customizing of a rule for scoring and credit limit calculation changed Carry out a mass change. Depending on the type of change (formula of score or limit), you choose the appropriate report and then select the busi­ ness partners and/or credit accounts affected via the rule. Customizing of a check procedure changed The modified check procedure has an effect on subsequent checks. A new credit check of open SD orders for the partner concerned only, that is, selection by check procedure, is cur­ rently not supported; however, you can check all open SD or­ ders again. Derivation of one or more credit segments changed (for example, in implementations of the Business Add-In UKM_FILL) Delete and recreate the transaction data in the credit seg­ ments concerned. For more information about the procedure, see Recreating Data (Troubleshooting) [page 69]. 72 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide Change Measures Required Business partner relationship changed, added, or deleted No correction required. The credit exposure contributions of other partners are al­ ways determined dynamically. Rule for score and credit limit change in master record of The change to the rule for scoring and credit limit calculation business partner changed of a business partner is published as an event. In the Customizing settings for Events and Follow-On Processes, you can define that the rule for scoring and credit limit calculation is triggered. Check rule in master record of business partner changed The change to the check procedure triggers the event with the same name. In Customizing, you can define that a follow-on process Carry Out Credit Check in All Segments is triggered for this event, that is, the system carries out a credit check (with credit exposure change 0) in all segments. Events that occur as a result (for example, limit utilized to x%, credit rejected for following reasons) are published according to the Cus­ tomizing settings. 1.11.5 Ensuring Data Protection Use Data that refers to natural persons is subject to legal data protection requirements that are different in each country. Typical requirements are, for example, that unauthorized access to the data must be prevented and that the purpose limitation of saved data must be adhered to. Procedure To implement the data protection guidelines, you have the following options in SAP Credit Management: Restrict access to data You can restrict the access to master data and transaction data using the authorizations for the role SAP_FIN_FSCM_CR_USER. For more information, see Defining Authorizations [page 46]. Log changing accesses to master data The update of change documents with time, user, and transaction is supported for all master data fields of SAP Credit Management. Note the following special case: If the system determines master data, for example, a credit limit that is no longer valid, automatically as the result of a follow-on process during a credit check or an SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 73 update of the commitment, the change document for this change contains the technical user defined in the communication channel (for example, CREDITXIUSER). Create own information To provide a business partner with information about the data saved for him in SAP Credit Management, compile the following data: ● Overview of the master data in SAP Credit Management with transaction UKM_MASS_DSP2 ● Overview of the transaction data in SAP Credit Management with transaction UKM_COMMITMENTS ● If required, a list of additional information with report UKM_ADD_INFOS_DISPLAY ● If required, the history of the credit limit and the score from SAP NetWeaver Business Intelligence, if you are using it. ● From SAP enhancement package 4 for SAP ERP 6.0, you can use a documented credit decision for your own information. This contains a summary of the credit relevant data and a chronology of the changes. If this data proves insufficient, you can either supplement the documented credit decision or use the options already mentioned. Correct the incorrect data for a business partner Your business partner has the right to have you correct any incorrect data. Depending on the field, you have the following options: ● You can change the risk category and the credit limits manually, for example, if the system determined them based on an incorrect formula or on incorrect input parameters. Alternatively, you can have the system recalculate these fields once you have corrected the formula or input parameters concerned. ● You can manually change a score calculated incorrectly if you use a rule for the scoring and credit limit calculation that does not contain a formula for scoring. Alternatively, you can have the system recalculate this field once you have corrected the formula or input parameters that were incorrect. ● You can change negative credit events and data for collateral and credit insurances manually. ● You can delete incorrect commitment and credit exposure data with transaction UKM_COMMITMENTS; you then have to send the data from the client systems again. Delete or initialize data for the business partner ● You can delete the master data for a business partner manually per credit segment in transaction UKM_BP. ● For each rule for scoring and credit limit calculation, you can restrict the validity period for the scores and credit limits calculated. In a subsequent mass activity, you can, for example, select (via custom selections) all business partners with a specific rule for scoring and credit calculation and where the score is no longer valid and assign a new rule to them, whereby the formulas in the new rule initialize the score and the credit limit. ● You should enter negative credit events and data for collateral and credit insurances with a valid to date. Once this date has passed, the system no longer considers the events and data but they remain in the system. You can use report UKM_ADD_INFOS_DISPLAY to determine information that is no longer valid and then delete it manually. ● Transaction data, that is, line items with commitment information, is not stored permanently in SAP Credit Management; the system deletes it after clearing. ● You can delete data that you have extracted to SAP Netweaver Business Intelligence for a business partner from the ODS objects 0CDM_DS00 and 0CDM_DS01. ● The master and transaction data that you use in SAP Credit Management can be archived and deleted using the following archiving objects once the legally required retention time has been reached: ○ Data for the business partner: Archiving Object CA_BUPA 74 PUBLIC SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide ○ Data for the documented credit decision from SAP enhancement package 4 for SAP ERP 6.0: Archiving Object SCMG Purpose limitation Data that arises in SAP Credit Management should only be used in that component. ● By implementing the method READ_RESPONSE of the Business Add-In UKM_CREDIT_INFO appropriately, you can enter a text for external credit information in order to document the use in SAP Credit Management. ● For example, you can restrict mass changes by rule for scoring and credit limit calculation or (via custom selections) by the credit group to prevent external information, scores, or credit limits being recalculated unnecessarily or without a legal requirement. Consent statement of the business partner for external credit information Inform your business partner explicitly if you use a rule that evaluates information from external credit information providers. Make sure that the rating only takes place if the business partner (natural person) has consented to this. You can document a withdrawal of consent by setting a block reason in the master data. SAP Credit Management Configuration Guide SAP Credit Management Configuration Guide PUBLIC 75 Important Disclaimers and Legal Information Hyperlinks Some links are classified by an icon and/or a mouseover text. These links provide additional information. About the icons: ● ● Links with the icon : You are entering a Web site that is not hosted by SAP. By using such links, you agree (unless expressly stated otherwise in your agreements with SAP) to this: ● The content of the linked-to site is not SAP documentation. 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