JOHAN ALBERTO DURÁN LÓPEZ Alajuela, Costa Rica. | 8980-9016 | johannnnz@gmail.com PROFILE IT professional - Server administrator, SH and Bash scripting skills, MDM solutions certified specialist, networking, Windows, Unix, Linux, and MacOS environments experienced. SKILLS & ABILITIES Windows, Linux, Unix, macOS Server Environments Jamf Pro Suite. Microsoft's System Center Configuration Manager (SCCM). Microsoft's System Center Virtual Machine Manager (SCVMM). Microsoft’s Hyper V. Active Directory. Cisco Routing and switching. VMware’s vSphere. VMware ESX/Workstation. VMware’s AirWatch. VMWare’s Workspace ONE. DNS, Proxy, DHCP Services configuration and maintenance. Scripting and Programming skills. Android & iOS Basic programming skills. Java development basics. C# development basics. Bash scripting. SH Scripting. Apple Scripting. Red Hat system administrator. EXPERIENCE Jan 2020 to the date. Linux system administrator, IBM. Jan 2015 – Dec 2019 WMS Software Imaging specialist, IBM. Feb 2014 – Dec 2014 MWPM Software packaging - QA specialist, IBM. Oct 2012 – Feb 2014 SPMS Software distribution specialist, IBM. Oct 2012 – Feb 2014 Network Administrator, Centro internacional de Inversiones. Back-end IT specialists, responsible for the installation, setup, configuration and maintain of the Linux operating systems. This role involves server-side operations and troubleshooting tasks that support business-critical solution development activities, like Install and configure Linux systems, perform system maintenance, create system backups, monitor system performance, provide technical support and guidance, maintain system security. Responsible for creating customized operating system environments using technologies and tools. Those operating system images range from simple to complex, and may contain heavily customized look and feel, security, application, and hardware support. As part of the role, image builders assist with implementing solutions and delivering high quality support to clients in response to varying business requirements. It required knowledge on Windows, Apple and Linux desktop operating systems components, configuration and the MDM tools required to support them. Also, knowledge about image creation and deployment tools (e.g., MDT, WinPE, SCCM OSD, IEM OSD, PXE, WDS, macOS, JAMF Pro) and virtualization platforms (e.g., VMware ESX/Workstation, Hyper-V, VirtualBox) was required. Responsible for creating the automated installation code that enables a software application or update to be sent electronically to an end-user device. This role uses a variety of tools to create a software package that replicates the manual install of the application with desired options and settings. Also performed integration testing of the package to ensure the software will successfully install. Responsible for executing the tasks required to automatically deploy software applications, updates and/or patches to devices within a client's environment. Required detailed problem determination in order to repair/rerun any failed installations. Detailed reporting was required on every software distribution. Responsible for the administration of a Windows Server network environment including a SQL Server, IIS, Exchange Server, TMG Forefront implementations and the administration of virtual servers on a System Center Virtual Machine Manager. The management of network protocols using Cisco devices and the maintenance of a NAS implementation next to a McAfee ePolicy Orchestrator corporate antivirus solution was part of my regular duties. Page 2 EDUCATION High school bachelor’s degree. Computer technician Degree. Networking technician Degree. Telematics technician Degree. Network & Servers Administrator technician. TOEIC Reading and Listening Certified (C1 Certified). ITIL V3 Certified - Foundation Level. ISTQB Certified Tester Foundation Level (CTFL) SCCM Administrator Microsoft’s course. Jamf CASPER / Jamf PRO Administrator Cisco CCNA. macOS Support Essentials Certified. macOS Server Support Essentials. Linux Servers Managing and administration. Windows Servers Managing and administration. Android & iOS Basic programming skills. Java development basics. C# development basics. VMware vSphere. VMware AirWatch. VMware Workspace ONE. Microsoft SQL Server. Transact SQL Basics. Page 3