2.3 Leadership and Management
-Manager: The responsible for the planning of the work of a group. Ensures that
all plans are going into effect. He is responsible for what happens in a business.
-Management: The organization and coordination of the activities of a
business in order to achieve its objectives.
- Key functions of management:
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Planning: set strategic and tactical objectives
Organizing: making sure the business has enough resources
Commanding: make sure all the individuals know their duties
Coordinating: bring together resources
Controlling: testing for quality
-Leader: Person who has the ability to inspire people to follow voluntarily. The
role is more spiritual.
- Leadership: the art of motivating a group of people towards achieving a
common objective.
-Styles of leadership:
· Autocratic~ all power
· Bureaucratic~ by the rule book
· Paternalistic~ treats like a family
· Laissez-faire~ let it happen
· Democratic~ with votes
· Situational~ adapts to the moment