Third ;)
Part 1. Xero HQ
1. Get started with Xero HQ
Assessment
Question 1
Staff members get different default permissions in Xero HQ depending on the user role
you assign to them.
Match the permissions below to the correct Xero HQ user role.
Question 2
You need to enable two-step authentication for your Xero account.
Question 3
A standard user has access to four main features in Xero HQ. Match the Xero HQ
feature with the appropriate tasks.
Third ;)
Question 4
You’re new to Xero and have found the Xero Community helpful while learning to use
the product. You’d now like to switch on your public profile to contribute in discussions
on the Xero Community. Where can you do this?
2. Get help and training
Assessment
Correctly answer the questions to complete the lesson.
Question 1
There are a number of useful Xero resources available for you to learn more and get
the help you need.
Match the resource with the task you want to perform.
Third ;)
Question 2
You learned about places you can go to find support for Xero. Match the resources with
the information you’re looking for.
Question 3
You learned about resources available in the Practice overview.
Complete these statements with the correct place to find them.
3. Manage activities
Assessment
Correctly answer the questions to complete the lesson.
Question 1
Now that you’ve learned about the different types of alerts in the activity feed, match
the alert type with the correct description.
Third ;)
Question 2
What happens when you turn off all payroll alerts in your activity feed?
4. View and edit client details
Assessment
Question 1
A client has invited you into their Xeroorganisation as an advisor. You’re the master
administrator. To create a full client record for them in your Xero HQ practice, what do
you need to do?
Question 2
You’re updating some client details. Identify where in the client record you can enter
the different information.
Third ;)
Question 3
You’re updating client details in the Explorer tab. Which insights will show on your
Advisor Directory listing?
5. Create and manage queries
Assessment
Question 1
You’d like to add some questions to a query which has already received answers from
your client.
Question 2
Which user roles can view all Practice queries for all Practice clients?
Third ;)
Part 2. Set up Xero
1. Use the dashboard
Assessment
Question 1
You want to watch spending in the staff entertainment expense account, to make sure
the team stays within the monthly budget. How do you add an existing account to the
Account watchlist on the dashboard?
Question 2
You started a new online store and are setting up features in the Xeroorganisation.
Question 3
A while ago you switched off notifications. You want to turn them back on to get status
updates for the organisation's bank feeds. How do you do this?
Third ;)
2. Enter basic settings
Assessment
Question 1
It’s important you enter the correct information in the organisation settings, and that
you know what Xero does with this information. Especially if you choose to show
specific items publicly on online invoices.
Question 2
Now you understand how to invite users and edit permissions, complete the following
statements.
Question 2
Your online store has customers and suppliers in several countries. Your base currency
is USD. You also need to set up AUD, EUR, GBP and NZD. What do you do next?
Third ;)
3. Use files in Xero
Assessment
Question 1
You want to upload files to Xero and attach them to client invoices. There are a few
ways to do this. Match each method to the correct description.
Question 2
You can attach files in different areas within Xero, and show them beside transactions.
Here are some statements for you to complete.
Third ;)
Question 3
You uploaded a photo of a custom table you made for a customer, in to Xero. Now you
want to create an invoice and attach the file to it.
4. Enter advanced settings
Assessment
Question 1
You’re setting up two organisations in Xero and need to select the tax basis. How do
you do this for each one?
Question 2
You haven’t submitted any sales tax reports for the last financial year, yet you noticed
there are some draft invoices awaiting approval for that period. There’s a lock date in
place preventing all users from approving transactions. You want to approve the lastminute invoices.
Third ;)
Question 3
Your organisation wants to add a custom tax rate as the default for certain accounts in
the chart of accounts.
Question 4
You want to see how different parts of the business are performing. You have five
regions with three divisions in each. How would you set this up with Xero’s tracking
feature?
5. Adjust the chart of accounts
Assessment
Question 1
You noticed that an expense account you added a while ago, now has a lock icon next
to it. What's the reason for this?
Third ;)
Question 2
You’re editing the chart of accounts for an organisation in Xero. Which account field
must be unique?
6. Import the chart of accounts
Assessment
Question 1
You’re entering information into the chart of accounts import template, and considering
what information needs adding. Can you identify some mandatory and non-mandatory
fields?
Question 2
You’ve imported a new chart of accounts and are confirming the bank and credit card
accounts. What account type should you use so Xero automatically creates a PayPal
account and shows it on the Bank accounts screen?
7. Import invoices and bills
Assessment
Third ;)
Question 1
You have an invoice with multiple line items. How do you import the invoice?
Question 2
You completed the import template with unpaid invoices and want to import it into
Xero. What do you do next?
8. Set the conversion balances
Assessment
Question 1
It’s time to add a conversion date for the organisation, to move from your previous
accounting software to Xero. Which of the following is a conversion date we would
recommend?
Question 2
There are a number of unclearedcheques at the time of conversion, and you want to
enter conversion balances for the accounts.
Third ;)
Question 3
You want to enter prior years closing balances without having to enter the full historical
data, what feature could you use in Xero to achieve this?
9. Resolve common conversion balance problems
Assessment
Question 1
To start with the correct opening balances for your organisation, it’s important to know
how to save your conversion balances. Can you complete the statements below about
entering conversion balances in Xero?
Question 2
When comparing the account transactions report with your conversion balances, you
notice the conversion journals don’t match the conversion balance values. What could
be the reason for this?
Third ;)
Question 3
You’ve noticed that the starting balance of an account doesn’t match the balance in
your previous accounting system. What's the best way to check that you successfully
saved your conversion balances in Xero?
Third ;)
Part 3. Contacts
1. Get started with contacts
Assessment
Question 1
You’ve exported contacts from another software package and want to set them up in
Xero. We’ve listed the steps below in a random order.
Question 2
It’s useful to know some key areas to focus on when entering a new contact. This way,
you can make the most of your time when working with a customer or supplier. Match
the key areas of the Contacts screen with their purpose.
Question 3
You’d like to quickly run a report that shows recent bills for a contact. How would you
run this report from within the contact record?
Third ;)
2. Organise contacts
Assessment
Question 1
It’s good to know the best way to go about managing contact records and activity.
Complete these statements, highlighting different ways to keep contacts up to date.
Question 2
You’d like to create a group for contacts who have an annual membership with the
business.
Question 3
It’s important to know how Smart Lists can optimise a business. Which of these is a
way that Smart Lists can be used for contacts?
Third ;)
Part 4. Banking
1. Bank accounts and transactions
Assessment
Question 1
You clicked Get bank feeds for the business bank account, and were redirected to a
Xero Central page explaining the setup process. Which type of bank feed is this?
Question 2
You’re exporting bank statements from online banking, and the export options show
different file types. Which file type needs the columns mapped to the fields in Xero, the
first time you use it?
2. Reconcile invoices and bills
Assessment
Question 1
You've imported bank statement lines to the bank account in Xero, and it’s time to
reconcile the accounts. How do you do this?
Third ;)
Question 2
You’re reconciling a bank account and there are a few transactions that don’t match the
statement lines from the bank. How do you manage this?
3. Create bank transactions
Assessment
Question 1
You’re reconciling the bank account and creating transactions for simple things like
coffee with a client and a staff lunch. How would you enter the information in Xero to
reconcile the transactions?
Question 2
You paid money from a business bank account to a credit card and it's time to reconcile
the transfer.
Third ;)
4. Use bank reconciliation tools
Assessment
Question 1
When reconciling, you noticed the bank rule didn’t match the relevant statement lines.
You set the bank rule to match all of several conditions, but only one of these matches
the information displayed on the statement line. How can you resolve this?
Question 1
You have many outstanding transactions to reconcile. A bank rule picked up 25 of them
that are from the same payee. What’s the most efficient way to reconcile these?
5. Use bank reconciliation reports
Assessment
Question 1
Your online balance for the business bank account doesn’t match the statement balance
in Xero. How do you fix the difference?
Third ;)
Question 2
The statements below highlight some common bank reconciliation scenarios.
6. Resolve common banking problems
Assessment
Question 1
After reconciling your bank statements in Xero, you notice that the statement balance in
Xero doesn’t match your online banking balance.
Third ;)
How do you find what’s causing this?
Question 2
Now that you know why your Xero statement balance and online bank balance don’t
match, it’s time to fix the issue. Can you complete the statements below?
Question 3
The best way to prevent bank statement import errors is to prepare the data the right
way. Can you complete the statements below about the key points to remember when
preparing your data?
Third ;)
Question 4
After creating a bank rule for a new payee, you notice that the rule doesn’t show
enough transactions. How can you fix this?
Third ;)
Part 5. Inventory
1. Get started with inventory in Xero
Assessment
Question 1
Your business offers services that you want to add as inventory items. You decided that
you don't want Xero to calculate the quantity or the value for the items. What's the best
approach to take?
Question 2
When recording a purchase or sale using inventory items, it’s important to know what
journals are posted. Here are some statements that highlight how Xero deals with
transactions associated with inventory items.
2. Set up inventory in Xero
Assessment
Question 1
You're adding your first tracked inventory item in Xero and you can’t select an inventory
asset account. How can you resolve this issue?
Third ;)
3. Import inventory
Assessment
Question 1
You want to import a combination of tracked and untracked inventory items using the
items template. How can you do this in Xero?
Question 2
You previously recorded the purchase of stock to a current asset type account. You
want to start using tracked inventory from today. What adjustment account should you
use while preparing the opening balances template?
Question 3
It’s important to know how to identify and fix common errors when you import items or
opening balances. Here are three incomplete sentences about troubleshooting tips.
Third ;)
4. Edit and delete inventory items
Assessment
Question 1
You’re unable to edit the inventory asset account for a tracked inventory item. What
could be the reason for this?
Question 2
You’ve decided to change suppliers to get cheaper rates for the products you buy.
You’ve created 200 inventory items and have used a few items in repeating invoice
templates. The statements below highlight some steps you’d need to take as a result of
changing suppliers.
Question 3
Xero gives you an error message when you try to delete an untracked inventory item.
How can you resolve this issue?
5. Make inventory adjustments
Assessment
Third ;)
Question 1
Inventory adjustments can be required to keep inventory numbers accurate. Choose the
right kind of adjustment to use for the situations listed below.
6. Resolve common inventory problems
Assessment
Question 1
In order to avoid inventory import errors, it’s important to know what to look out for
when preparing your import file. Can you complete the statements below about
scenarios that end with an error message?
Question 2
You’re trying to import tracked inventory items into Xero but you get an invalid
inventory asset account error message. How can you resolve this?
Third ;)
Question 3
You notice that the opening balances for you tracked inventory items were higher than
they should’ve been. When you re-import your opening balances, Xero warns you that
the quantity for one of your items will fall below zero. You haven’t yet sent the invoice
over to your customer. What’s the best way to resolve this?
Question 4
In order to resolve negative inventory error messages, it’s important to understand why
they happen. Can you complete the statements below that highlight what causes these
error messages?
Third ;)
Part 6. Quotes & Invoices
1. Invoice settings
Assessment
Question 1
There are key things to remember when using Xero’s branding themes to create a
document.
Question 2
It’s important to know the different features in Xero that streamline sending invoices
and getting paid.
Question 3
You’re creating a new email template for the organisation. To help save time manually
entering information in the future, what should you include in the email template?
2. Create an invoice
Assessment
Third ;)
Question 1
You’d like to see invoices due over the past 6 months. What’s the best way to do this
from the Sales overview?
Question 2
When you invoice in Xero, it’s good to know how key features work to ensure an
effective workflow. Here are some statements highlighting key considerations to
remember.
Question 3
When using online invoicing, it’s important to know the key features to make sure
customers receive the invoice quickly and pay on time. The statements below highlight
key things to remember.
Question 4
Third ;)
It’s important to know how repeating invoice templates streamline workflows.
3. Adjust an invoice
Assessment
Question 1
When creating a credit note on an invoice, it’s important to know how to adjust it
correctly.
Question 2
It’s important to know the different aspects of editing paid or partially paid invoices, to
make sure the details remain correct. Here are some statements highlighting some key
considerations to remember.
Question 3
Third ;)
When processing a refund, it’s important to know how Xero updates the invoice location
when the refund is actioned.
4. Create a quote
Assessment
Question 1
You email an online quote to a customer and you want to check if they’ve viewed it.
Which tab can you do this from?
Question 2
When creating quotes, it’s important to know what information is necessary for the
quote to send successfully. Which three fields must be completed to send a quote?
Third ;)
Part 7. Bills & Purchase Orders
1. Create purchase orders
Assessment
Question 1
A supplier contacts you to say they haven’t received a purchase order for a part ordered
over the phone. How do you check that this purchase order was sent?
Question 2
You approve your first purchase order in Xero, and now it's time to send it to your
supplier. What process do you follow to send the purchase order?
2. Create bills
Assessment
Question 1
Your supplier has emailed you some bills that you’d like to enter in Xero. What’s the
most efficient way to do this?
Third ;)
Question 2
Save time by setting default information for a supplier under Contacts. What default
information can you set for a supplier?
Question 3
Creating a template for a repeating bill is a great way to automate data entry and save
time. Here are some incomplete statements about repeating bills.
Question 4
You want to assign a billable expense to a customer to recover some costs that you’ve
been charged with.
Third ;)
3. Schedule bill payments
Assessment
Question 1
You’re looking at the Purchases overview to see the status of the bills for the
organisation. What does the bar graph show you?
Question 2
You’ve got multiple bills to pay at once and decide to create a batch payment to save
time. What process do you follow to pay the bills in bulk?
Third ;)
1. Find and recode
Part 8. Advanced Tools
Assessment
Question 1
Here are some statements highlighting some key considerations when using Find &
Recode in Xero.
Question 2
You’re using find & recode to change the contact on a batch of paid invoices. You set
the search to find transaction lines that match any of the following conditions, and
select 'Contact Is' as the condition, but the contact isn’t found. Why could this be?
2. Manual journals
Assessment
Question 1
There are some key considerations to remember when adding and importing manual
journals in Xero.
Third ;)
Question 2
You’ve posted a manual journal incorrectly and want to remove the entries from the
general ledger on the same date as the original entry. What should you do?
Question 3
You’ve set up a repeating journal and inserted a placeholder of [Month-2] - [Month]
[Year] for the narration. What narration does Xero display on the first journal, dated 1st
August 2019?
Question 4
You run the Journal Report and want to view the most recent journals first. How would
you do this?
3. Monitor and manage data
Assessment
Question 1
Third ;)
It’s important to know what each tab in the Assurance Dashboard shows, in order to
better identify errors and potentially fraudulent activity.
Question 2
You want to run the History & Notes Activity report to check what a specific user has
been doing in an organisation, but can’t seem to find the report on the Advanced
accounting screen. Why would this be?
Question 3
You want to import a general ledger export into another accounting product. Before you
export the file from Xero, there’s one thing you should check. What is this?
Third ;)
1. Customise reports
Part 9. Reporting
Assessment
Question 1
You notice that a current asset account with a negative balance is showing in the Assets
section. How can you tell Xero to move the account to the liabilities section of the
report when it’s negative?
Question 2
You’re running the Profit and Loss (New) report and want to compare a tracking option
with its budget. How can you do this?
Question 3
You archived a published report by accident, how can you fix this?
2. Business performance
Assessment
Question 1
You want to add budgeted figures for a tracking category. The tracking category has
three options, each one represents a store location and has a different budget. How can
you do this in Xero?
Third ;)
Question 2
You want to view a breakdown of the calculation for a gross profit % graph in the
business performance dashboard for the past 12 months. How can you view this
information?
Third ;)
Part 10. Expense Claims
1. Get started with Xero Expenses
Assessment
Question 1
Xero Expenses offers a range of features and tools to manage expense claims. It’s
important you understand these to successfully use Xero Expenses in your business.
Match each feature to the correct description.
Question 2
You’ve activated Xero Expenses in the organisation. Now you want to give employees
access to submit and approve expense claims. Match each user role to the
corresponding permissions.
Question 3
If you’re an admin user, you need to know the settings that determine how Expenses
works in the organisation. Here are three statements highlighting some key
considerations to remember.
Third ;)
2. Capture and submit expenses
Assessment
Question 1
Here are two statements highlighting some key considerations to remember when
adding and submitting expense claims.
Question 2
You took your own vehicle from the office to a client meeting and you’d like to get
reimbursed for fuel. What information is required to submit a mileage claim?
Third ;)
Question 3
Xero lets you itemise receipts, so you can charge line items to different expense
accounts. What else can you add to line items to differentiate them from others on the
same receipt?
3. Approve and pay expenses
Assessment
Question 1
Here are two incomplete statements about approving expense claims.
Question 2
You’ve approved a number of claims that your employees have recently submitted. Now
you want to process the payments. How do you pay your staff?
4. View and manage expenses
Assessment
Question 1
Third ;)
You’ve recently made a business trip to a sales conference and have a few receipts for
food and travel. You’d like to submit these expenses for reimbursement. How can you
organise these receipts inside Xero Expenses?
Question 2
You've learned about the different ways to view and manage your expenses. If you’re
an approver or admin user, here are some tasks you may want to perform.
Third ;)
Part 11. Xero Projects
1. Get started with Xero Projects
Assessment
Question 1
Your business has a standard Xero subscription and you're interested in using Xero
Projects. What access do you need to add Projects to a subscription?
Question 2
It's important to understand what each user role lets you see and do in Xero Projects.
That way you can be certain that the right people have the right level of access. Match
each user role to the correct permissions.
Question 3
There are clear benefits when using staff cost rates in Xero Projects. Now that these
are set up, what will you be able to do in Xero?
Question 4
Before adding Xero Projects to your subscription, it’s a good idea to familiarise yourself
with all the features it has to offer, so you can make the most out of it.
Third ;)
2. Set up a new project
Assessment
Question 1
You’ve negotiated a price with your customer and you want to create invoices based on
this amount. What information must you enter when you create the project, so you can
do this?
Question 2
You’ve created a set of inventory items to use as tasks in your projects. But when you
create a project, the inventory items are not showing in the task dropdown. Why is
that?
Question 3
When copying or deleting a project, it's important to know how Xero handles these
functions. Here are two statements highlighting some key considerations to remember.
Third ;)
3. Add and edit time
Assessment
Question 1
A team member has asked you to enter their time spent on projects for the week. You
open a project and start adding time to a task. When you get to the staff list, your team
member’s name is not showing in the dropdown. Why is that?
Question 2
You’re entering your time for the week and realise that a lot of your entries are similar
to the time you posted last week. You decide to copy last week’s entries. What’s the
correct process to copy time on your iOS mobile device?
Question 3
Here are three statements highlighting key considerations to remember when viewing
and editing time entries.
Third ;)
4. Add and edit expenses
Assessment
Question 1
You own a web design business and there are some expenses you’d like to pass on to
your customers. For example, you buy stock images on their behalf. Which option
should you select when you create a products and services item for stock images?
Question 2
You’ve received a bill from a supplier and follow the steps to assign it to a project. Then
you navigate to the project, to mark up the unit price. You can see all the expenses on
the project, except the one you just attached. What could be the reason?
Third ;)
Question 3
When editing or deleting project expenses, it's important to know how Xero handles
these actions. Here are three statements highlighting some key considerations to
remember.
Question 4
You’re in the planning stages of a new job and you’ve setup a draft project. You’d now
like to send a quote to a customer based on estimated expenses that you want to
monitor during the project. What’s the best way to do this in Xero Project?
5. Create quotes and invoices
Assessment
Question 1
You’re a graphic designer and a client has asked you for a detailed quote to create a
new website. What steps do you follow to send the quote?
Third ;)
Question 2
You've learned about the different ways to invoice a project. Here are some invoicing
examples.
Question 3
When assigning line items in a sales invoice to a project, it's important to know how
Xero will update the project. Here are two incomplete statements about assigning line
items.
Question 4
You created a draft Tasks and expenses invoice for a project, but realise you weren't
ready to invoice as the project is still being worked on. How do you make the tasks and
expenses available for invoicing again?
Third ;)
6. View project reports
Assessment
Question 1
There are four people using Xero in an organisation that have enabled Xero Projects.
Carol is a Xero adviser and a Projects admin user. Jim is a Xero standard user with
access to reports, but has no access to Projects. Sam and Mandy don’t have access to
Xero business and accounting, but they both have access to Xero Projects. Sam is a
Projects admin user and Mandy is a Projects limited user. Who's able to view Projects
reports in the organisation?
Question 2
You’re viewing the Project Details report to analyse the profitability of your projects.
You have five active projects that you’re managing, but only four are showing in the
report. Why is the fifth project not showing?
Third ;)
Part 12. Fixed Assets
1. Get started with fixed assets
Assessment
Question 1
The financial year runs from 1 January to 31 December. You first started using Xero in
July 2018, and it's now August 2018. Which of the following dates can you set as the
fixed asset start date?
Question 2
You’re adding a new asset type, but notice that the asset account and accumulated
depreciation account dropdowns show ‘No matching options’. What does this mean?
2. Add fixed assets
Assessment
Question 1
You’ve recorded the purchase of some new computers in Xero, but notice that there’s
no entry in the asset register. Why would this be?
Question 2
You’ve followed the steps to import multiple fixed assets in Xero, but the file won’t
import. What could be the reason for this?
Third ;)
Question 3
You've entered the opening fixed asset balances, and imported the assets in bulk to the
fixed asset register. However, when you run the reconciliation report, you notice that
the asset register balances are nil. Why is this?
3. Depreciate fixed assets
Assessment
Question 1
You want to run depreciation on the registered fixed assets, but Xero won’t let you
proceed. Why might this be?
Question 2
You run the Depreciation Schedule and notice the figures don’t agree with the asset
register. Why could this be?
4. Manage the fixed asset register
Assessment
Question 1
You want to record the disposal of an asset, but Xero won’t let you proceed. Why could
this be?
Third ;)
Question 2
You realise that an asset has been registered by mistake, so you need to delete it.
However, you can’t see the option to do this within the asset. What does this mean?
Question 3
Here are three statements highlighting some key considerations to remember when
editing fixed assets.