Uploaded by Suvodip Sen

Session 1 to 4

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Discussion Point(s)
1. Name / Introduction
2. Sales force
3. Syllabus
4. Class participation
Discussion
• What is business?
• What does come to your mind?
• What is marketing?
• Tell some marketing strategy that you believe to
be good
• Value / satisfaction of customer (Indigo /
Kingfisher Airlines)
Some discussion
• Jio strategy ? Any thought
• 4 Ps
• 7 Ps
• Various kind of relationship with the customers
• Should you cater all the customers or leave some customers
• Ansoff grid
Marketing Management
through the Concept of
4Ps, Introduction to
Branding
Product
Product
variety
Returns
Quality
Warranties
Design
Services
Features
Sizes
Brand name
Packaging
Price
• List price
• Discounts
• Allowances
• Payment period
• Credit terms
Promotion
Sales promotion
Advertising
Sales force
Public relations
Direct marketing
Place
• Channels
• Coverage
• Assortments
• Locations
• Inventory
• Transport
Understanding the 4 As of
Marketing
• Acceptability
• Affordability
• Accessibility
• Awareness
Modern
Marketing
Management
Four Ps
People
Processes
Programs
Performance
How to use “Executionable” marketing
Strategy using 4Ps?
Customer focused
strategy
How to segment the market?
How much profitable each
segment is?
What are the characteristics of
customers in each segment?
What is post-purchase
feedback?
Developing new
product
What customer thinks about new
product?
What modification is required in
existing offerings?
What is the branding strategy of
the offering?
Let’s work on packaging and logo
Positioning the
offering
What does competitor
offer in the market?
Let’s decide the
positioning strategy
Can we consider
repositioning the offering?
Promotion &
Communication
Activities
Advertisement Objectives
What the advertisement should look like?
Where to place advertisement?
When should we advertise?
Is advertisement meeting its objectives?
Sales promotion Objectives
Is sales promotion effective?
Pricing Decision
What price to be charged?
Are customers sensitive toward
price?
How would you set price for a product or
services?
Distribution
Decision
How and where does
customer want to shop?
What customers should
experience in store?
Let’s design the store for
customers
Are 4Ps or 7Ps are
interrelated?
Discussion
Points
How are the related?
What kind of benefits can
you derive from the
interrelation among 4Ps?
What is Brand?
• Please write down certain points which
are coming to your mind when you hear
the word Brand or Branding……
Story of
Branding
A branding iron is used for branding,
pressing a heated metal shape against
an object or livestock with the intention
of leaving an identifying mark
The history of branding is very much
tied to the history of using animals as a
commodity
What was the purpose of hot iron
branding?
Why do we need “Branding”?
What is your
understanding
of top-line?
What is the
probable
impact of
brand on topline?
Profitability
impact
Asking for
premium
Differentiation
Vs Cost
Leadership
Escaping
commoditization
Lower cost of
acquisition of
clients
What are the
potential
challenges of
Branding?
Challenges
Treating
Possessing
Creating
Generating
Achieving
Treating brands as assets
Possessing a compelling vision
Creating new subcategories / Brand Extensions
Generating breakthrough brand building
Achieving integrated marketing communication
Building
Building a digital strategy
Building
Building your brand internally
Maintaining
Maintaining brand relevance
Creating
Leveraging
Creating a brand-portfolio strategy that yields synergy and clarity
Leveraging brand assets to enable growth
What consists
of brand
identity?
Who are you?
Who needs to know?
How will they find out?
Why should they care?
Brand Identity
• Great brands are like
friends—you encounter a
huge number of them
everyday, but you only
remember the ones you
love
How can we create
strong brand?
Brand Model
• Brand Dynamics Pyramid
• Brand Resonance Pyramid
Brand Dynamics Pyramid
Brand Resonance Pyramid
What do we
understand by
“Brand Equity”?
Brand Equity?
This Photo by Unknown author is licensed under CC BY-SA.
The assets of Brand
Equity
Brand Awareness
Perceived Quality
Brand Associations
Brand Loyalty
Other brand Assets
How would you
measure brand
value?
THANK YOU
ANY
QUESTION?
ANY
COMMENTS ?
Some Quiz Questions??
1. What do you understand by marketing? Give
some elaboration
2. Mention some names of companies which you
feel, are good at marketing? Why?
3. What is need, want & demand?
4. Name any product….how do start marketing for
this product?
Some Quiz Questions??
1. Consider the three key forces driving the new
marketing realities. How are they likely to
change in the future?
2. What other major trends or forces might affect
marketing? Consider the three key forces
driving the new marketing realities.
3. How are they likely to change in the future?
What other major trends or forces might affect
marketing?
4. How can we grow our business?
5. How can we keep our customers loyal longer?
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