Lecture 7:
Introduction to Human
Resource Management
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What is human resource (HR)
management and why
is it important?
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HRM Definitions
• ‘Human resource management is a
distinctive approach to employment
management which seeks to achieve
competitive advantage through the
strategic deployment of a highly
committed and capable workforce, using
an integrated array of cultural, structural
and personnel techniques’. (Storey,
1995)
• ‘(HRM) … refer(s) to all those activities
associated with the management of
employment relationships in the firm’.
(Boxall & Purcell, 2003)
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Key HRM Challenges
• HRM is inherently and fundamentally
contextual
• There is tension at the heart of HRM the indeterminate labor contract
• Competing interests of employees and
employers
• Employee behaviour & effort cannot be
specified
• Breach of psychological contract is
important
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Why is HRM Important to All Managers
Because you don’t want to;
•
•
•
•
Hire the wrong person for the job
Experience High turnover
Have your people not doing their best
Have your company taken to court for a variety of
reasons
• Have some employees think their salaries are unfair
• Allow a lack of training to undermine your
effectiveness
• Commit any unfair labor practice
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HRM Functions
Human
Resource
1
Management
Safety and
Health
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Important Trends in Human
Resource Management
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Changing landscape of work
• More knowledge work
• Aging workforce
• Economic downturn
• Flexibility in employment
• Work life balance provisions
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