Competition & Product Strategy Chapter 2 Introduction • In business, as in life, the primary and basic objective is to survive. • In a volatile and turbulent environment, survival will only be achieved by the fittest and most flexible organizations. • To survive, one must compete. • Competition is the process by which the ‘invisible hand’ of the market seeks to solve the basic economic problem of maximizing satisfaction from the consumption of scarce resources. How to manage scarcity? Introduction • Organizational innovation – task specialization and division of labor • Social innovation – the establishment of market and exchange • Technological innovation – the harnessing of energy, creation of tools etc Factors Influencing Competitive Success Marketing Organizational Environment Strategic Managerial Market research Size Technological change Direction of company Management Customer service Culture Rate of competition Company policy Product quality Structure Intensity of competition Stakeholders, customer, suppliers, employees, other parties etc Manufacturing capability Expertise • Accelerating technological change The Changing Business Environment • Globalization • Mergers, acquisitions and strategic alliances • Demographics • Deregulation and privatization • Changes in business practices-downsizing, outsourcing, reengineering etc. • Ethical and ecological concerns A demand for quality and advice A movement towards a service culture Environment Facing By The Management An emphasis upon the specialist Shortening strategic time horizons Scenario planning replacing forecasting A wider international outlook Tighter legislation Environmental Change Marketing Competition: Product Strategy is Central Strategic Options Strategies for Competing Through Products