[1] Gleim #: 1.1.1 The purposes of the Standards include all of the following except Establishing the basis for the measurement of internal A. audit performance. B. Guiding the ethical conduct of internal auditors. C. Stating basic principles that represent the practice of internal auditing. D. Fostering improved organizational processes and operations. Answer (A) is incorrect. Establishing the basis for the evaluation of internal audit performance is one of The IIA’s stated purposes of the Standards. Answer (B) is correct. Guiding the ethical conduct of internal auditors is the purpose of the Code of Ethics, not the Standards. Answer (C) is incorrect. Delineating basic principles that represent the practice of internal auditing is one of The IIA’s stated purposes of the Standards. Answer (D) is incorrect. Fostering improved organizational processes and operations is one of The IIA’s stated purposes of the Standards. [2] Gleim #: 1.1.2 The proper organizational role of internal auditing is to A. Assist the external auditor to reduce external audit fees. B. Perform studies to assist in the attainment of more efficient operations. C. Serve as the investigative arm of the board. Serve as an independent, objective assurance and consulting activity that adds value to operations. D. Answer (A) is incorrect. Reducing external audit fees may be a direct result of internal audit work, but it is not a reason for staffing an internal audit activity. Answer (B) is incorrect. The primary role of internal auditing includes, but is not limited to, assessing the efficiency of operations. Answer (C) is incorrect. Internal auditors serve management as well as the board. Answer (D) is correct. The Definition of Internal Auditing states, in part, “Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations.” [3] Gleim #: 1.1.3 One of the purposes of the International Standards for the Professional Practice of Internal Auditing (“the Standards”) is to A. Encourage the professionalization of internal auditing. Establish the independence of the internal audit activity and emphasize the objectivity of internal auditing. B. Encourage external auditors to make more extensive use of the work of internal auditors. C. D. Establish the basis for evaluating internal auditing performance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 1 Printed for Sanja Knezevic Answer (A) is incorrect. The professionalization of internal auditing is important but is not a direct purpose of the Standards. Answer (B) is incorrect. Independence and objectivity are but two aspects of the practice of internal auditing as it should be. Answer (C) is incorrect. The Standards do not formally encourage external auditors to make more extensive use of the work of internal auditors. Answer (D) is correct. The IIA provides the following purposes of the Standards: Delineate basic principles that represent the practice of 1. internal auditing. Provide a framework for performing and promoting a broad range of value-added internal audit activities. 2. 3. Establish the basis for evaluating internal auditing performance. 4. Foster improved organizational processes and operations. [4] Gleim #: 1.1.4 Which Standards expand upon the other categories of Standards? A. Performance Standards. B. Attribute Standards. C. Implementation Standards. D. All of the choices are correct. Answer (A) is incorrect. Performance Standards apply to all internal audit services. Answer (B) is incorrect. Attribute Standards apply to all internal audit services. Answer (C) is correct. Implementation Standards expand upon the Attribute and Performance Standards. They provide requirements applicable to specific engagements. Answer (D) is incorrect. Only Implementation Standards expand upon the standards in other categories. [5] Gleim #: 1.1.5 A major reason for establishing an internal audit activity is to Relieve overburdened management of the responsibility for establishing effective controls. A. B. Safeguard resources entrusted to the organization. C. Ensure the reliability and integrity of financial and operational information. D. Evaluate and improve the effectiveness of control processes. Answer (A) is incorrect. Management is responsible for the establishment of internal control. Answer (B) is incorrect. Governance, risk management, and control processes ultimately serve to safeguard the organization’s resources. Answer (C) is incorrect. Ensuring the reliability and integrity of financial and operational information is a management responsibility. Answer (D) is correct. The internal audit activity helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes (Definition of Internal Auditing). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 2 Printed for Sanja Knezevic fb.com/ciaaofficial [6] Gleim #: 1.1.6 An internal auditor often faces special problems when performing an engagement at a foreign subsidiary. Which of the following statements is false with respect to the conduct of international engagements? The IIA Standards do not apply outside of A. the United States. The internal auditor should determine whether managers are in compliance with local laws. B. There may be justification for having different organizational policies in force in foreign branches. C. It is preferable to have multilingual internal auditors conduct engagements at branches in foreign nations. D. Answer (A) is correct. Pronouncements by The IIA have no geographic limits. Compliance with the concepts in the Standards is essential for the responsibilities of internal auditors to be met, regardless of the national environment. Answer (B) is incorrect. The internal audit activity must evaluate the adequacy and effectiveness of controls, including those relating to compliance with laws, regulations, policies, procedures, and contracts. Answer (C) is incorrect. Varying laws and customs and other environmental factors justify policy differences. Answer (D) is incorrect. The internal audit activity collectively must possess the knowledge, skills, and other competencies needed to perform its responsibilities. [7] Gleim #: 1.1.7 The purpose of the internal audit activity can be best described as A. Adding value to the organization. B. Providing additional assurance regarding fair presentation of financial statements. Expressing an opinion on the adequate design and functioning of the system of internal control. C. Assuring the absence of any fraud that would materially affect the financial statements. D. Answer (A) is correct. Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations (Definition of Internal Auditing). Answer (B) is incorrect. Assisting the external auditors in their audit of the financial statements is one of many possible tasks of the internal audit activity, but it is not its primary purpose. Answer (C) is incorrect. Assessing internal control is one of many tasks of the internal audit activity, but it is not its primary purpose. Answer (D) is incorrect. Detecting fraud is one of many possible tasks of the internal audit activity, but it is not its primary purpose. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 3 Printed for Sanja Knezevic [8] Gleim #: 1.1.8 Which of the following best describes the purpose of the internal audit activity? To add value and improve an organization’s A. operations. To assist management with the design and implementation of risk management and control systems. B. To examine and evaluate an organization’s accounting system as a service to management. C. D. To monitor the organization’s internal control system for the external auditors. Answer (A) is correct. The Definition of Internal Auditing states, in part, “Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations.” Answer (B) is incorrect. Performing the functions of design and implementation of risk management and control systems would impair the objectivity of the internal auditors. An internal auditor may, however, recommend control standards and review procedures prior to their implementation. Answer (C) is incorrect. Internal auditing is much broader than examining and evaluating an organization’s accounting system. Answer (D) is incorrect. Internal auditing serves the organization, not the external auditors. [9] Gleim #: 1.1.9 The internal audit activity’s scope of responsibilities includes A. Eliminating risk. B. Managing risk. C. Evaluating risk. D. Controlling risk. Answer (A) is incorrect. Eliminating risks is a responsibility of management. Answer (B) is incorrect. Managing risk is a responsibility of management. Answer (C) is correct. The internal audit activity helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes (Definition of Internal Auditing). Managing, controlling, and eliminating risk are responsibilities of management. Answer (D) is incorrect. Controlling risk is a responsibility of management. [10] Gleim #: 1.1.10 The Standards consist of three types of Standards. Which Standards apply to the characteristics of providers of internal auditing services? A. Implementation Standards. B. Performance Standards. C. Attribute Standards. D. Independence Standards. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 4 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Implementation Standards apply to specific types of engagements. Answer (B) is incorrect. Performance Standards describe the nature of internal auditing and provide quality criteria for evaluation of internal audit performance. Answer (C) is correct. Attribute Standards concern the characteristics of organizations and parties providing internal auditing services. Answer (D) is incorrect. The IPPF does not contain Independence Standards. [11] Gleim #: 1.1.11 According to The IIA’s International Professional Practices Framework, which of the following constitute mandatory guidance for implementing the Standards? A. Development Aids. B. Practice Aids. C. Performance Standards. D. Practice Advisories. Answer (A) is incorrect. Development Aids are not part of the IPPF. Answer (B) is incorrect. Practice Aids are not part of the IPPF. Answer (C) is correct. The mandatory guidance portion of the IPPF consists of the Definition of Internal Auditing, the Code of Ethics, Attribute Standards, Performance Standards, and Implementation Standards. Answer (D) is incorrect. Practice Advisories are strongly recommended guidance. [12] Gleim #: 1.1.12 Under the Sarbanes-Oxley Act of 2002 (SOX), A. At least one member of the audit committee must be a financial expert. B. The chairman of the board of directors must be a financial expert. C. The audit committee must rotate at least one seat on an annual basis. D. All members of the audit committee must be financial experts. Answer (A) is correct. Under the terms of SOX, at least one member of the audit committee must be a financial expert. Answer (B) is incorrect. The SOX requirement regarding a financial expert does not refer to the chairman of the board. Answer (C) is incorrect. SOX imposes no requirements regarding membership rotation of the audit committee. Answer (D) is incorrect. Under the terms of SOX, only one member of the audit committee need be a financial expert. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 5 Printed for Sanja Knezevic [13] Gleim #: 1.1.13 The Sarbanes-Oxley Act of 2002 (SOX) imposes which of the following requirements? The board of directors must be composed entirely of independent A. shareholders. At least one member of the audit committee must be a former partner of the independent public accounting firm. B. The audit committee must be composed entirely of independent members of the board. C. Once the audit committee has selected the independent public accounting firm, the committee must not interfere with the firm’s conduct of the financial statement audit. D. Answer (A) is incorrect. The SOX requirement regarding independent members refers to the audit committee, not the entire board. Answer (B) is incorrect. SOX does not impose a requirement regarding mandatory former employment with the independent public accounting firm. Answer (C) is correct. Under the terms of SOX, each member of the issuer’s audit committee must be an independent member of the board of directors. To be independent, a director must not be affiliated with, or receive any compensation (other than for service on the board) from, the issuer. Answer (D) is incorrect. The audit committee must be directly responsible for appointing, compensating, and overseeing the work of the independent auditor. [14] Gleim #: 1.1.14 Which one of the following must be included in the internal audit charter? A. Internal audit scope. B. Internal audit responsibility. C. Chief audit executive’s compensation plan. Number of full-time internal audit employees deemed to be the necessary minimum. D. Answer (A) is incorrect. Scope is an aspect of individual internal audit engagements. Answer (B) is correct. The purpose, authority, and responsibility of the internal audit activity must be formally defined in an internal audit charter. Answer (C) is incorrect. The CAE’s compensation plan is not an appropriate matter to include in the internal audit charter. Answer (D) is incorrect. The staffing of the internal audit activity is determined by the CAE and the board; it is not an appropriate matter to include in the internal audit charter. [15] Gleim #: 1.1.15 Which one of the following is not included in the internal audit charter? A. Risk assessment of the internal audit activity. B. Responsibility of the internal audit activity. C. Purpose of the internal audit activity. D. Authority of the internal audit activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 6 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. A risk assessment is not appropriate for inclusion in the internal audit charter. Answer (B) is incorrect. The appropriate contents of the internal audit charter are the purpose, authority, and responsibility of the internal audit activity. Answer (C) is incorrect. The appropriate contents of the internal audit charter are the purpose, authority, and responsibility of the internal audit activity. Answer (D) is incorrect. The appropriate contents of the internal audit charter are the purpose, authority, and responsibility of the internal audit activity. [16] Gleim #: 1.1.16 The transportation department of a publicly held company has asked the internal audit activity to review the design specifications for a proposed new warehouse and repair facility. The best reason for the internal audit activity to decline the request is Such a review does not fall within the authority granted in the internal audit charter. A. The CEO and the head of the transportation department are neighbors and belong to the same social clubs. B. The internal audit activity performed a thorough review of the transportation department the previous year. C. The transportation department’s budget is immaterial to the organization’s total budget. D. Answer (A) is correct. The internal audit activity’s purpose, authority, and responsibility are specifically granted in the form of a written charter approved by the board. Answer (B) is incorrect. An attitude of independence is required for internal auditors, not for auditees and management. Answer (C) is incorrect. Internal audit engagements are scheduled based on a risk assessment, not simply time elapsed since the last engagement. Answer (D) is incorrect. Internal audit engagements are scheduled based on a risk assessment, only one of the elements of which is monetary materiality. [17] Gleim #: 1.1.17 The purpose, authority, and responsibility of the internal audit activity are formally defined in The records of the proceedings of the A. board of directors. B. The corporate bylaws. C. The memorandum of understanding. D. A formal, written charter. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 7 Printed for Sanja Knezevic Answer (A) is incorrect. While the records of board meetings do reflect discussions related to the internal audit charter, they are no substitute for an actual formal charter. Answer (B) is incorrect. The corporate bylaws are not the appropriate place to define the purpose, authority, and responsibility of the internal audit activity. Answer (C) is incorrect. A memorandum of understanding is an agreement between parties expressing their common will that does not necessarily contain the elements of a contract. Answer (D) is correct. The purpose, authority, and responsibility of the internal audit activity must be formally defined in a written charter, consistent with the Definition of Internal Auditing, the Code of Ethics, and the Standards. [18] Gleim #: 1.1.18 The types of services provided by the internal audit activity can best be described as Auditing A. and engagement. B. Auditing and consulting. C. Assurance and consulting. D. Auditing and assurance. Answer (A) is incorrect. Engagement is not a type of internal audit service. Answer (B) is incorrect. The IIA Glossary defines assurance and consulting, not auditing and consulting, as the types of services provided by the internal audit activity. Answer (C) is correct. The internal audit activity provides independent, objective assurance and consulting services designed to add value and improve an organization’s operations (Definition of Internal Auditing). Answer (D) is incorrect. The IIA Glossary defines assurance and consulting, not auditing and assurance, as the types of services provided by the internal audit activity. [19] Gleim #: 1.1.19 Support from which persons or combination of persons listed below is most important to the success of the internal audit activity? A. The chief executive officer and chief financial officer. B. The chief executive officer. C. Management and the board. D. The audit committee. Answer (A) is incorrect. The support of management and the board is crucial when inevitable conflicts arise between the internal audit activity and the department or function under review. Answer (B) is incorrect. The support of management and the board is crucial when inevitable conflicts arise between the internal audit activity and the department or function under review. Answer (C) is correct. The support of management and the board is crucial when inevitable conflicts arise between the internal audit activity and the department or function under review. Answer (D) is incorrect. The support of management and the board is crucial when inevitable conflicts arise between the internal audit activity and the department or function under review. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 8 Printed for Sanja Knezevic fb.com/ciaaofficial [20] Gleim #: 1.1.20 Which of the following is not appropriate for inclusion in the internal audit charter? The nature of the chief audit executive’s functional reporting relationship with the board. A. Authorization of internal audit access to records, personnel, and physical properties. B. Definition of the scope of internal C. audit activities. D. Authorization of the board to approve the charter. Answer (A) is incorrect. The nature of the chief audit executive’s functional reporting relationship with the board is one of the elements to be included in the internal audit charter. Answer (B) is incorrect. Authorization of internal audit access to records, personnel, and physical properties is one of the elements to be included in the internal audit charter. Answer (C) is incorrect. Definition of the scope of internal audit activities is one of the elements to be included in the internal audit charter. Answer (D) is correct. Final approval of the internal audit charter resides with the board. The board has this power inherently. [21] Gleim #: 1.2.21 A primary purpose of establishing a code of conduct within a professional organization is to Reduce the likelihood that members of the profession will be sued for substandard work. A. Ensure that all members of the profession perform at approximately the same level of competence. B. C. Promote an ethical culture among professionals who serve others. Require members of the profession to exhibit loyalty in all matters pertaining to the affairs of their organization. D. Answer (A) is incorrect. Although this result may follow from establishing a code of conduct, it is not the primary purpose. To consider it so would be self-serving. Answer (B) is incorrect. A code of conduct can help to establish minimum standards of competence, but it would be impossible to ensure equality of competence by all members of a profession. Answer (C) is correct. The IIA’s Code of Ethics is typical. Its purpose is “to promote an ethical culture in the profession of internal auditing.” The definition of internal auditing states that it is “an independent, objective assurance and consulting activity.” Moreover, internal auditing is founded on “the trust placed in its objective assurance about governance, risk management, and control.” Accordingly, internal auditors are professionals who serve others by providing assurance and consulting services. Answer (D) is incorrect. In some situations, responsibility to the public at large may conflict with and be more important than loyalty to one’s organization. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 9 Printed for Sanja Knezevic [22] Gleim #: 1.2.22 An accounting association established a code of ethics for all members. What is one of the association’s primary purposes of establishing the code of ethics? To outline criteria for professional behavior to maintain standards of integrity and objectivity. A. To establish standards to follow for effective accounting B. practice. To provide a framework within which accounting policies could be effectively developed and executed. C. To outline criteria that can be used in conducting interviews of potential new accountants. D. Answer (A) is correct. The primary purpose of a code of ethical behavior for a professional organization is to promote an ethical culture among professionals who serve others. Answer (B) is incorrect. National standards-setting bodies, not a code of ethics, provide guidance for effective accounting practice. Answer (C) is incorrect. A code of ethics does not provide the framework within which accounting policies are developed. Answer (D) is incorrect. The primary purpose is not for interviewing new accountants. [23] Gleim #: 1.2.23 The best reason for establishing a code of conduct within an organization is that such codes A. Are typically required by governments. B. Express standards of individual behavior for members of the organization. C. Provide a quantifiable basis for personnel evaluations. D. Have tremendous public relations potential. Answer (A) is incorrect. Governments typically lack the power to impose ethical codes on nongovernment personnel (the Sarbanes-Oxley Act of 2002 contains a partial exception to this general rule). Answer (B) is correct. An organization’s code of ethical conduct is the established general value system the organization wishes to apply to its members’ activities. It communicates organizational purposes and beliefs and establishes uniform ethical guidelines for members, which include guidance on behavior for members in making decisions. Answer (C) is incorrect. Codes of conduct provide qualitative, not quantitative, standards. Answer (D) is incorrect. Other purposes of a code of conduct are much more significant. [24] Gleim #: 1.2.24 The code of ethics of a professional organization sets forth A. Broad standards of conduct for the members of the organization. B. The organizational details of the profession’s governing body. C. A list of illegal activities that are proscribed to the members of the profession. D. A basis for the measurement of internal audit performance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 10 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. An organization’s code of ethical conduct is the established general value system the organization wishes to apply to its members’ activities by communicating organizational purposes and beliefs and establishing uniform ethical guidelines for members, which include guidance on behavior for members in making decisions. Answer (B) is incorrect. The organizational details of the profession’s governing body are stated in the by-laws of a professional organization. Answer (C) is incorrect. Certain actions may be legal, but contrary to an organization’s code of ethics. For example, an internal auditor may not perform a service for which (s)he does not possess the necessary knowledge, skills, and experience. Answer (D) is incorrect. The Standards establish a basis for the measurement of internal audit performance. [25] Gleim #: 1.2.25 In analyzing the differences between two recently merged businesses, the chief audit executive of Organization A notes that it has a formal code of ethics and Organization B does not. The code of ethics covers such things as purchase agreements, relationships with vendors, and other issues. Its purpose is to guide individual behavior within the firm. Which of the following statements regarding the existence of the code of ethics in A can be logically inferred? A exhibits a higher standard of ethical behavior I. than does B. A has established objective criteria by which an individual’s actions can be evaluated. II. The absence of a formal code of ethics in B would prevent a successful review of ethical behavior in that organization. III. A. I and II. B. II only. C. III only. D. II and III. Answer (A) is incorrect. The mere existence of A’s code of ethics does not ensure that its principles are followed. Answer (B) is correct. A formal code of ethics effectively (1) communicates acceptable values to all members, (2) provides a method of policing and disciplining members for violations, (3) establishes objective standards against which individuals can measure their own performance, and (4) communicates the organization’s value system to outsiders. Answer (C) is incorrect. The absence of a formal code of ethics does not preclude a successful review of ethical behavior in an organization. Policies and procedures may provide the criteria for such an engagement. Answer (D) is incorrect. The existence of a code of ethics does establish objective criteria by which individual actions can be evaluated. However, the absence of a formal code of ethics does not preclude a successful review of ethical behavior in an organization. Policies and procedures may provide the criteria for such an engagement. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 11 Printed for Sanja Knezevic [26] Gleim #: 1.2.26 A review of an organization’s code of conduct revealed that it contained comprehensive guidelines designed to inspire high levels of ethical behavior. The review also revealed that employees were knowledgeable of its provisions. However, some employees still did not comply with the code. What element should a code of conduct contain to enhance its effectiveness? Periodic review and acknowledgment A. by all employees. B. Employee involvement in its development. C. Public knowledge of its contents and purpose. D. Provisions for disciplinary action in the event of violations. Answer (A) is incorrect. Periodic review and acknowledgment would ensure employee knowledge and acceptance of the code, which are not at issue. Answer (B) is incorrect. Employee involvement in development would encourage employee acceptance, which is not at issue. Answer (C) is incorrect. Public knowledge might affect the behavior of some individuals but not to the same extent as the perceived likelihood of sanctions for wrongdoing. Answer (D) is correct. Penalties for violations of a code of conduct should enhance its effectiveness. Some individuals will be deterred from misconduct if they expect it to be detected and punished. [27] Gleim #: 1.2.27 A formal code of ethics should do all of the following except A. Effectively communicate acceptable values to all members. B. Communicate the organization’s value system to outsiders. C. Reflect only legal standards of conduct for individuals and the organization. Provide a method of policing and disciplining members of the organization for violations. D. Answer (A) is incorrect. A code of ethics should effectively communicate acceptable values to all organization members. Answer (B) is incorrect. A code of ethics should communicate the organization’s value system to those outside the organization. Answer (C) is correct. An ethical organization aspires to a higher standard of behavior than mere legality. Answer (D) is incorrect. A code of ethics should indeed provide a method of policing and disciplining members for violations. [28] Gleim #: 1.2.28 A typical code of ethical conduct for financial managers or management accountants in an organization requires all of the following except Integrity and a refusal to compromise professional values for the sake of personal goals. A. B. Independence from conflicts of economic interest. C. Independence from conflicts of professional interest. D. Subjectivity in presenting information, preparing reports, and making analyses. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 12 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A typical code of ethical conduct for financial managers or management accountants in an organization requires integrity and a refusal to compromise professional values for the sake of personal goals. Answer (B) is incorrect. A typical code of ethical conduct for financial managers or management accountants requires independence from conflicts of economic interest. Answer (C) is incorrect. A typical code of ethical conduct for financial managers or management accountants requires independence from conflicts of professional interest. Answer (D) is correct. The code of ethical conduct for financial managers or management accountants in an organization should require credibility in presenting information, preparing reports, and making analyses. [29] Gleim #: 1.2.29 Objectivity is an ethical requirement for all persons engaged in the professional practice of internal auditing. One aspect of objectivity requires Performance of professional duties in accordance A. with relevant laws. B. Avoidance of conflict of interest. C. Refraining from using confidential information for unethical or illegal advantage. D. Maintenance of an appropriate level of professional expertise. Answer (A) is incorrect. Observing the law is a component of integrity. Answer (B) is correct. Commitment to independence from conflicts of economic or professional interest is an aspect of objectivity. Answer (C) is incorrect. Refraining from using confidential information for unethical or illegal advantage is an aspect of confidentiality. Answer (D) is incorrect. Maintenance of an appropriate level of professional expertise is an aspect of competency. [30] Gleim #: 1.3.30 The IIA Rules of Conduct set forth in The IIA’s Code of Ethics A. Describe behavior norms expected of internal auditors. B. Are guidelines to assist internal auditors in dealing with engagement clients. C. Are interpreted by the Principles. D. Apply only to particular conduct specifically mentioned. Answer (A) is correct. The IIA’s Code of Ethics extends beyond the definition of internal auditing to include two essential components: (1) Principles that are relevant to the profession and practice of internal auditing and (2) Rules of Conduct that describe behavior norms expected of internal auditors (Introduction). Answer (B) is incorrect. The Rules of Conduct provide guidance to internal auditors in the discharge of their responsibility to all those whom they serve. Engagement clients are not the only parties served by internal auditing. Answer (C) is incorrect. The Rules of Conduct are an aid in interpreting the Principles. Answer (D) is incorrect. The conduct may be unacceptable or discreditable although not mentioned in the Rules of Conduct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 13 Printed for Sanja Knezevic [31] Gleim #: 1.3.31 Today’s internal auditor will often encounter a wide range of potential ethical dilemmas, not all of which are explicitly addressed by The IIA’s Code of Ethics. If the internal auditor encounters such a dilemma, the internal auditor should always Seek counsel from an independent attorney to determine the personal consequences of potential actions. A. Apply and uphold the principles embodied in The IIA’s B. Code of Ethics. C. Seek the counsel of the board before deciding on an action. Act consistently with the code of ethics adopted by the organization even if such action is not consistent with The IIA’s Code of Ethics. D. Answer (A) is incorrect. Seeking the advice of legal counsel on all ethical decisions is impracticable. Answer (B) is correct. The Code includes Principles (integrity, objectivity, confidentiality, and competency) relevant to the profession and practice of internal auditing and Rules of Conduct that describe behavioral norms for internal auditors and that interpret the Principles. Internal auditors are expected to apply and uphold the Principles. Furthermore, that a particular conduct is not mentioned in the Rules does not prevent it from being unacceptable or discreditable. Answer (C) is incorrect. Seeking the advice of the board on all ethical decisions is impracticable. Furthermore, the advice might not be consistent with the profession’s standards. Answer (D) is incorrect. If the organization’s standards are not consistent with, or as high as, the profession’s standards, the internal auditor is held to the standards of the profession. [32] Gleim #: 1.3.32 In complying with The IIA’s Code of Ethics, an internal auditor should A. Use individual judgment in the application of the principles set forth in the Code. Respect and contribute to the objectives of the organization even if it is engaged in illegal activities. B. Go beyond the limitation of personal technical skills to advance the interest of the organization. C. D. Primarily apply the competency principle in establishing trust. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 14 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. The IIA’s Code of Ethics includes principles that internal auditors are expected to apply and uphold. They are interpreted by the Rules of Conduct, behavior norms expected of internal auditors. That a particular conduct is not mentioned in the Rules of Conduct does not prevent it from being unacceptable or discreditable. Consequently, a reasonable inference is that individual judgment is necessary in the application of the principles and the Rules of Conduct. Answer (B) is incorrect. An internal auditor “shall not knowingly be a party to any illegal activity.” Furthermore, an internal auditor is bound to respect and contribute only to the legitimate and ethical objectives of the organization. Answer (C) is incorrect. Internal auditors “shall engage only in those services for which they have the necessary knowledge, skills, and experience.” Answer (D) is incorrect. Applying and upholding the integrity principle is the means by which an internal auditor establishes trust as a basis for reliance on his/her judgment. [33] Gleim #: 1.3.33 An internal auditor, recently terminated by an organization due to downsizing, has found a job with another organization in the same industry. Which of the following disclosures made by the internal auditor to the new organization would constitute a violation of The IIA’s Code of Ethics? The internal auditor used the risk assessment approach that was used by the internal auditor’s former employer in determining priorities in the new job. A. The new internal audit activity does not use PPS sampling, and the internal auditor believes PPS sampling has advantages for many of the engagements conducted by the new employer. The internal auditor conducts training sessions and develops forms to implement sampling in the same manner as the previous employer. B. While at the previous firm, the internal auditor conducted a great deal of research to identify “best practices” for the management of the treasury function. Because most of the research was done at home and during non-office hours, the internal auditor retained much of the research and plans to use it in conducting a review of the treasury function at the new employer. C. None of the answers represent a violation D. of the Code. Answer (A) is incorrect. Disclosing the former employer’s risk assessment approach does not violate the Code. Answer (B) is incorrect. Disclosing sampling methods does not violate the Code. Answer (C) is incorrect. Disclosing information about best practices of other organizations does not violate the Code. Answer (D) is correct. The former employer’s risk assessment approach may be viewed as general information about “best practices.” Hence, applying this approach on behalf of a new employer is acceptable. With regard to the former employer’s sampling methods, the internal auditor is applying knowledge of a commonly used engagement procedure. It is not confidential information. Moreover, gathering information about best practices of other organizations is part of the continuing education of the internal auditor. Thus, the listed responses are not violations of the Code. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 15 Printed for Sanja Knezevic [34] Gleim #: 1.3.34 An internal auditor who encounters an ethical dilemma not explicitly addressed by The IIA’s Code of Ethics should always Seek counsel from an independent attorney to determine the personal consequences of potential actions. A. Take action consistent with the principles embodied in The IIA’s B. Code of Ethics. C. Seek the counsel of the audit committee before deciding on an action. Act consistently with the employing organization’s code of ethics even if such action would not be consistent with The IIA’s Code of Ethics. D. Answer (A) is incorrect. The auditor must act consistently with the spirit of The IIA’s Code of Ethics. It is not practical to seek the advice of legal counsel for all ethical decisions. Moreover, unethical behavior may not be illegal. Answer (B) is correct. The IIA’s Code of Ethics is based on principles relevant to the profession and practice of internal auditing that internal auditors are expected to apply and uphold: integrity, objectivity, confidentiality, and competency. Furthermore, the Code states that particular conduct may be unacceptable or discreditable even if it is not mentioned in the Rules of Conduct. Answer (C) is incorrect. It is not feasible to seek the audit committee’s advice for all potential dilemmas. Furthermore, the advice might not be consistent with the profession’s standards. Answer (D) is incorrect. If the organization’s standards are not consistent with, or as high as, the profession’s standards, the internal auditor should abide by the latter. [35] Gleim #: 1.3.35 The IIA’s Code of Ethics does not require A. Contribution to the legitimate and ethical objectives of the organization. B. Objectivity, honesty, and diligence. C. Continual improvement in proficiency. D. A report on each engagement. Answer (A) is incorrect. Rule of Conduct 1.4 states, “Internal auditors shall respect and contribute to the legitimate and ethical objectives of the organization.” Answer (B) is incorrect. Rule of Conduct 1.1 imposes an obligation of honesty, diligence, and responsibility. Moreover, objectivity is one of the four Principles stated in the Code. Answer (C) is incorrect. Continual improvement in proficiency and in the effectiveness and quality of services is required by Rule of Conduct 4.3. Answer (D) is correct. The Standards, not the Code of Ethics, require internal auditors to communicate the engagement results. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 16 Printed for Sanja Knezevic fb.com/ciaaofficial [36] Gleim #: 1.4.36 An internal auditor working for a chemical manufacturer believed that toxic waste was being dumped in violation of the law. Out of loyalty to the organization, no information regarding the dumping was collected. The internal auditor Violated the Code of Ethics by knowingly becoming a party A. to an illegal act. Violated the Code of Ethics by failing to protect the well-being of the general public. B. Did not violate the Code of Ethics. Loyalty to the employer in all matters is required. C. Did not violate the Code of Ethics. Conclusive information about wrongdoing was not gathered. D. Answer (A) is correct. Rule of Conduct 1.3 under the integrity principle prohibits knowingly being a party to any illegal activity. By failing to collect information about a known violation of law, the auditor became party to the illegal act. Answer (B) is incorrect. The IIA’s Code of Ethics does not impose a duty to the general public. Answer (C) is incorrect. The IIA’s Code of Ethics does not impose an overriding duty of loyalty to the employer. Answer (D) is incorrect. The internal auditor should have collected and reported such information in accordance with the Standards. [37] Gleim #: 1.4.37 Which of the following is permissible under The IIA’s Code of Ethics? In response to a subpoena, an auditor appeared in a court of law and disclosed confidential, audit-related information that could potentially damage the auditor’s organization. A. An auditor used audit-related information in a decision to buy stock issued by the employer corporation. B. After praising an employee in a recent audit engagement communication, an auditor accepted a gift from the employee. C. An auditor did not report significant observations about illegal activity to the board because management indicated that it would resolve the issue. D. Answer (A) is correct. Rule of Conduct 1.2 under the integrity principal states, “Internal auditors shall observe the law and make disclosures expected by the law and the profession.” Thus, auditors must comply with subpoenas. Answer (B) is incorrect. Rule of Conduct 3.2 prohibits auditors from using audit information for personal gain. Answer (C) is incorrect. Rule of Conduct 2.2 prohibits an auditor from accepting anything that might be presumed to impair the auditor’s professional judgment. Answer (D) is incorrect. Rule of Conduct 1.3 prohibits auditors from knowingly being a party to any illegal or improper activity. Significant observations of illegal activity should be reported to the board. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 17 Printed for Sanja Knezevic [38] Gleim #: 1.4.38 The IIA’s Code of Ethics requires internal auditors to perform their work with Honesty, diligence, A. and responsibility. B. Timeliness, sobriety, and clarity. C. Knowledge, skills, and competencies. D. Punctuality, objectivity, and responsibility. Answer (A) is correct. Rule of Conduct 1.1 under the integrity principle states, “Internal auditors shall perform their work with honesty, diligence, and responsibility.” Answer (B) is incorrect. Timeliness, sobriety, and clarity are not mentioned in the Code. Answer (C) is incorrect. Knowledge, skills, and competencies are mentioned in the Standards. Answer (D) is incorrect. Punctuality is not mentioned in the Code. [39] Gleim #: 1.4.39 Which situation is most likely a violation of The IIA’s Code of Ethics? Reporting apparent violations of antitrust statutes by officers to government regulators. A. B. Cooperating with the government’s criminal investigation of the organization. Reporting apparent violations of antitrust statutes by officers to the board of directors. C. Immediately reporting a violent crime observed at work to local law enforcement agencies. D. Answer (A) is correct. An internal auditor must not knowingly be a party to any illegal activity (Rule of Conduct 1.3), and (s)he must disclose all material facts known to him/her that, if not disclosed, might distort the reporting of activities under review (Rule of Conduct 2.3). An internal auditor also must respect and contribute to the legitimate and ethical objectives of the organization (Rule of Conduct 1.4). Thus, when apparent violations of antitrust statutes by officers come to the internal auditor’s attention, (s)he should report to the board of directors rather than directly to the government regulators. An internal auditor must also observe the law and make any disclosures required by the law or by the profession (Rule of Conduct 1.2). Answer (B) is incorrect. Everyone has a legal obligation to cooperate with a criminal investigation. An internal auditor must observe the law and make any disclosures required by the law or by the profession (Rule of Conduct 1.2). Answer (C) is incorrect. An internal auditor should report apparent improprieties to the board. Answer (D) is incorrect. Everyone has a legal and moral obligation to report violent crimes immediately. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 18 Printed for Sanja Knezevic fb.com/ciaaofficial [40] Gleim #: 1.5.40 In applying the Rules of Conduct set forth in The IIA’s Code of Ethics, internal auditors are expected to Not be unduly influenced by their own interests in A. forming judgments. B. Compare them with standards of other professions. C. Be guided by the desires of the engagement client. D. Use discretion in deciding whether to use them. Answer (A) is correct. The objectivity principle contained in The IIA’s Code of Ethics states, in part, “Internal auditors make a balanced assessment of all the relevant circumstances and are not unduly influenced by their own interests or by others in forming judgments.” Answer (B) is incorrect. Standards of other professions are not intended to provide guidance to internal auditors. Answer (C) is incorrect. Auditors should be independent of the engagement client. Answer (D) is incorrect. Internal auditors must follow The IIA’s Code of Ethics. [41] Gleim #: 1.5.41 Which of the following statements is not appropriate to include in a manufacturer’s conflict of interest policy? An employee shall not A. Accept money, gifts, or services from a customer. B. Participate (directly or indirectly) in the management of a public agency. C. Borrow from or lend money to vendors. D. Use organizational information for private purposes. Answer (A) is incorrect. A conflict of interest policy should prohibit the transfer of benefits between an employee and those with whom the organization deals. Answer (B) is correct. A prohibition on public service is ordinarily inappropriate. Public service is a right, if not a duty, of all citizens. Answer (C) is incorrect. A conflict of interest policy should prohibit financial dealings between an employee and those with whom the organization deals. Answer (D) is incorrect. A conflict of interest policy should prohibit the use of organization information for private gain. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 19 Printed for Sanja Knezevic [42] Gleim #: 1.5.42 A CIA is working in a noninternal-auditing position as the director of purchasing. The CIA signed a contract to procure a large order from the supplier with the best price, quality, and performance. Shortly after signing the contract, the supplier presented the CIA with a gift of significant monetary value. Which of the following statements regarding the acceptance of the gift is true? Acceptance of the gift is prohibited only if it A. is not customary. Acceptance of the gift violates The IIA’s Code of Ethics and is prohibited for a CIA. B. Because the CIA is no longer acting as an internal auditor, acceptance of the gift is governed only by the organization’s code of conduct. C. Because the contract was signed before the gift was offered, acceptance of the gift does not violate either The IIA’s Code of Ethics or the organization’s code of conduct. D. Answer (A) is incorrect. Acceptance of the gift could easily be presumed to have impaired the CIA’s professional judgment. Answer (B) is correct. Members of The Institute of Internal Auditors and recipients of, or candidates for, IIA professional certifications are subject to disciplinary action for breaches of The IIA’s Code of Ethics. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (C) is incorrect. The CIA is still governed by The IIA’s code of conduct. Answer (D) is incorrect. The timing of signing the contract is irrelevant. [43] Gleim #: 1.5.43 The chief audit executive (CAE) has been appointed to a committee to evaluate the appointment of the external auditors. The engagement partner for the external accounting firm wants the CAE to join her for a week of hunting at her private lodge. The CAE should A. Accept, assuming both their schedules allow it. B. Refuse on the grounds of conflict of interest. C. Accept as long as it is not charged to employer time. Ask the comptroller whether accepting the invitation is a violation of the organization’s code of ethics. D. Answer (A) is incorrect. The auditor should not accept. Answer (B) is correct. Rule of Conduct 2.1 under the objectivity principle states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” Furthermore, under Rule of Conduct 2.2, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (C) is incorrect. Not charging the time to the company is not sufficient to eliminate conflict-of-interest concerns. Answer (D) is incorrect. The auditor should know that accepting the invitation raises conflict of interest issues. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 20 Printed for Sanja Knezevic fb.com/ciaaofficial [44] Gleim #: 1.5.44 In a review of travel and entertainment expenses, a certified internal auditor questioned the business purposes of an officer’s reimbursed travel expenses. The officer promised to compensate for the questioned amounts by not claiming legitimate expenses in the future. If the officer makes good on the promise, the internal auditor Can ignore the original charging of the nonbusiness A. expenses. B. Should inform the tax authorities in any event. C. Should still include the finding in the final engagement communication. Should recommend that the officer forfeit any frequent flyer miles received as part of the questionable travel. D. Answer (A) is incorrect. The possibly fraudulent behavior of the officer is a material fact that should be reported regardless of whether the questioned expenses are reimbursed. Answer (B) is incorrect. Communication of results to parties outside the organization is not required in the absence of a legal mandate. Answer (C) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (D) is incorrect. Management should determine what constitutes just compensation. [45] Gleim #: 1.5.45 During an engagement performed at a manufacturing division of a defense contractor, the internal auditor discovered that the organization apparently was inappropriately adding costs to a cost-plus governmental contract. The internal auditor discussed the matter with senior management, who suggested that the internal auditor seek an opinion from legal counsel. Upon review, legal counsel indicated that the practice was questionable but was not technically in violation of the government contract. Based on legal counsel’s decision, the internal auditor decided to omit any discussion of the practice in the final engagement communication sent to senior management and the board. However, the internal auditor did informally communicate legal counsel’s decision to senior management. Did the internal auditor violate The IIA’s Code of Ethics? No. The internal auditor followed up the matter with appropriate personnel within the organization and reached a conclusion that no fraud was involved. A. No. If a fraud is suspected, it should be resolved at the divisional level where it is taking place. B. Yes. It is a violation because all important information, even if resolved, should be reported to the board. C. Yes. Internal legal counsel’s opinion is not sufficient. The internal auditor should have sought advice from outside legal counsel. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 21 Printed for Sanja Knezevic Answer (A) is correct. Although an argument can be made that the internal auditor should report the matter to the board and senior management, there is no indication that the internal auditor is deliberately withholding material facts that, if not disclosed, may distort reports of activities under review (Rule of Conduct 2.3). Hence, no violation of the Code occurred. Answer (B) is incorrect. Material fraud, if suspected, should be brought to the attention of management. However, in this case, the internal auditor gathered sufficient information to dispel the suspicion of fraud. Answer (C) is incorrect. The internal auditor did not deliberately withhold important information. Answer (D) is incorrect. The internal auditor has gathered sufficient information. Internal legal counsel’s opinion appears to be sufficient. [46] Gleim #: 1.5.46 An internal auditor discovered some material inefficiencies in a purchasing function. The purchasing manager is the internal auditor’s next-door neighbor and best friend. In accordance with The IIA’s Code of Ethics, the internal auditor should Objectively include the facts of the case in the engagement A. communications. B. Not report the incident because of loyalty to the friend. Include the facts of the case in a special communication submitted only to the friend. C. D. Not report the friend unless the activity is illegal. Answer (A) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (B) is incorrect. This action is at variance with the internal auditor’s duties. Answer (C) is incorrect. This action is at variance with the internal auditor’s duties. Answer (D) is incorrect. This action is at variance with the internal auditor’s duties. [47] Gleim #: 1.5.47 An internal auditor for a large regional bank was asked to serve on the board of directors of a local bank. The bank competes in many of the same markets as the regional bank but focuses more on consumer financing than on business financing. In accepting this position, the internal auditor Violates The IIA’s Code of Ethics because serving on the board may be in conflict with the best interests of the internal auditor’s employer I. Violates The IIA’s Code of Ethics because the information gained while serving on the board of directors of the local bank may influence recommendations regarding potential acquisitions II. A. I only. B. II only. C. I and II. D. Neither I nor II. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 22 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Serving on the board of the local bank creates a conflict of interest and may prejudice the internal auditor’s ability to perform his/her duties. Answer (B) is incorrect. Serving on the board of the local bank may also be in conflict with the best interests of the auditor’s employer. Answer (C) is correct. Rule of Conduct 2.1 under the objectivity principle states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” Accordingly, service on the board of the local bank constitutes a conflict of interest and may prejudice the internal auditor’s ability to carry out objectively his/her duties regarding potential acquisitions. Answer (D) is incorrect. Serving on the board of the local bank creates a conflict of interest and may prejudice the internal auditor’s ability to perform his/her duties. [48] Gleim #: 1.5.48 Which of the following concurrent occupations could appear to subvert the ethical behavior of an internal auditor? Internal auditor and a well-known charitable organization’s local inhouse chairperson. A. Internal auditor and part-time business B. insurance broker. Internal auditor and adjunct faculty member of a local business college that educates potential employees. C. Internal auditor and landlord of multiple housing that publicly advertises for tenants in a local community newspaper listing monthly rental fees. D. Answer (A) is incorrect. The activities of a charity are unlikely to be contrary to the interests of the organization. Answer (B) is correct. Rule of Conduct 2.1 under the objectivity principle states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” As a business insurance broker, the internal auditor may lose his/her objectivity because (s)he might benefit from a change in the employer’s insurance coverage. Answer (C) is incorrect. Teaching is compatible with internal auditing. Answer (D) is incorrect. Whereas dealing in commercial properties might involve a conflict, renting residential units most likely does not. [49] Gleim #: 1.5.49 Internal auditors should be prudent in their relationships with persons and organizations external to their employers. Which of the following activities will most likely not adversely affect internal auditors’ ethical behavior? A. Accepting compensation from professional organizations for consulting work. B. Serving as consultants to competitor organizations. C. Serving as consultants to suppliers. D. Discussing engagement plans or results with external parties. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 23 Printed for Sanja Knezevic Answer (A) is correct. Professional organizations are unlikely to be employees, clients, customers, suppliers, or business associates of the organization. Hence, the consulting fees are not likely to impair or be presumed to impair the internal auditors’ professional judgment (Rule of Conduct 2.2). Moreover, relationships with professional organizations are not likely to create a conflict of interest or impair or be presumed to impair internal auditors’ unbiased judgment (Rule of Conduct 2.1). Also, the consulting engagement should not result in the improper use of information (Rule of Conduct 3.2). Answer (B) is incorrect. Serving as a consultant to competitors might create a conflict of interest. Answer (C) is incorrect. Serving as a consultant to suppliers might create a conflict of interest. Answer (D) is incorrect. Internal auditors should “be prudent in the use and protection of information acquired in the course of their duties” (Rule of Conduct 3.1). Furthermore, such discussion might be “detrimental to the legitimate and ethical objectives of the organization” (Rule of Conduct 3.2). [50] Gleim #: 1.5.50 An internal auditor has been assigned to an engagement at a foreign subsidiary. The internal auditor is aware that the social climate of the country is such that “facilitating payments” (bribes) are an accepted part of doing business. The internal auditor has completed the engagement and has found significant weaknesses relating to important controls. The subsidiary’s manager offers the internal auditor a substantial “facilitating payment” to omit the observations from the final engagement communication with a provision that the internal auditor could revisit the subsidiary in 6 months to verify that the problem areas have been properly addressed. The internal auditor should Not accept the payment because such acceptance is in conflict with the Code of Ethics. A. Not accept the payment, but omit the observations as long as a verification visit is made in 6 months. B. Accept the offer because it is consistent with the ethical concepts of the country in which the subsidiary is doing business. C. Accept the payment because it has the effect of doing the greatest good for the greatest number; the internal auditor is better off, the subsidiary is better off, and the organization is better off because there is strong motivation to correct the deficiencies. D. Answer (A) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (B) is incorrect. Rule of Conduct 2.3 requires internal auditors to “disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (C) is incorrect. The profession’s standards, not the customs of individual countries or regions, should guide the internal auditor’s conduct. Answer (D) is incorrect. The action is explicitly prohibited by the Code of Ethics. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 24 Printed for Sanja Knezevic fb.com/ciaaofficial [51] Gleim #: 1.5.51 An internal auditor engages in the preparation of income tax forms during the tax season. For which of the following activities will the internal auditor most likely be in violation of The IIA’s Code of Ethics? Writing a tax guide intended for publication and sale to A. the general public. Preparing the personal tax return, for a fee, for one of the organization’s division managers. B. C. Teaching an evening tax seminar, for a fee, at a local university. Preparing tax returns for elderly citizens, regardless of their associations, as a public service. D. Answer (A) is incorrect. Writing a tax guide for sale to the general public is unlikely to impair the internal auditor’s professional judgment. Answer (B) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Preparing a personal tax return for a division manager for a fee falls under this prohibition. Answer (C) is incorrect. Teaching an evening tax seminar is unlikely to impair the internal auditor’s professional judgment. Answer (D) is incorrect. Engaging in a public service separate from the interests and activities of the organization is unlikely to impair professional judgment. [52] Gleim #: 1.5.52 An internal auditing team has made observations and recommendations that should significantly improve a division’s operating efficiency. Out of appreciation of this work, and because it is the holiday season, the division manager presents the in-charge internal auditor with a gift of moderate value. Which of the following best describes the action prescribed by The IIA’s Code of Ethics? A. Not accept it prior to submission of the final engagement communication. B. Not accept it if the gift is presumed to impair the internal auditor’s judgment. C. Not accept it, regardless of other circumstances, because its value is significant. D. Accept it, regardless of other circumstances, because its value is insignificant. Answer (A) is incorrect. The timing of the gift is irrelevant. Answer (B) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (C) is incorrect. According to Rule of Conduct 2.2, the decision whether to accept a gift should be based on the potential impairment of the auditor’s judgment. Answer (D) is incorrect. The decision to accept or reject the gift should be based on whether the internal auditor’s professional judgment will be impaired or be presumed to be impaired. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 25 Printed for Sanja Knezevic [53] Gleim #: 1.5.53 During an examination of grants awarded by a not-for-profit organization, an internal auditor discovered a number of grants made without the approval of the grant authorization committee (which includes outside representatives), as required by the organization’s charter. All the grants, however, were approved and documented by the president. The chair of the grant authorization committee, who is also a member of the board of directors, proposes that the committee meet and retroactively approve all the grants before the engagement communication is issued. If the committee meets and approves the grants before such issuance, the internal auditor should Not report the grants in question because they were approved before the issuance of the engagement communication. A. Discuss the matter with the chair of the grant committee to determine the rationale for not approving the grants earlier. If the grants are routine, discussion of the grant committee’s inaction should be omitted from the engagement communication. B. Include the items in the communication as an override of the organization’s controls. Details about each grant should be reported, and the internal auditor should investigate further for fraud. C. Report the override of control D. to the board. Answer (A) is incorrect. The control override should be reported. Answer (B) is incorrect. The routine nature of the grants is irrelevant to the issue of the violation of the charter. Answer (C) is incorrect. Details about each grant need not be included unless the internal auditor believes that fraud may have occurred. Moreover, the appropriate organizational authorities should be informed if wrongdoing is suspected. Answer (D) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” The management override of an important control over approval of grants created a material risk exposure. The internal auditor is ethically obligated to report the matter to senior officials charged with performing the governance function. [54] Gleim #: 1.5.54 An internal auditor, nearly finished with an engagement, discovers that the director of marketing has a gambling habit. The gambling issue is not directly related to the existing engagement, and the internal auditor is under pressure to complete it quickly. The internal auditor notes the problem and passes the information on to the chief audit executive but does no further follow-up. The internal auditor’s actions Are in violation of The IIA’s Code of Ethics for withholding meaningful information. A. Are in violation of the Standards because the internal auditor did not properly follow up on a red flag that might indicate the existence of fraud. B. C. Are not in violation of either The IIA’s Code of Ethics or the Standards. Are in violation of The IIA’s Code of Ethics for withholding meaningful information and are in violation of the Standards because the internal auditor did not properly follow up on a red flag that might indicate the existence of fraud. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 26 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The internal auditor did not withhold information but properly followed up upon learning of the information. Answer (B) is incorrect. The internal auditor did not withhold information but properly followed up upon learning of the information. Answer (C) is correct. There is no violation of either The IIA’s Code of Ethics or the Standards. The internal auditor did not withhold information and properly followed up upon learning of the information. Answer (D) is incorrect. The internal auditor did not withhold information but properly followed up upon learning of the information. [55] Gleim #: 1.5.55 An engagement at a foreign subsidiary disclosed payments to local government officials in return for orders. What action does The IIA’s Code of Ethics suggest for an internal auditor in such a case? Refrain from any action that might be detrimental to A. the organization. B. Report the incident to appropriate regulatory authorities. C. Inform appropriate organizational officials. D. Report the practice to the board of The Institute of Internal Auditors. Answer (A) is incorrect. Informing organizational officials is not detrimental to the organization. Answer (B) is incorrect. The Code does not require that the incident be reported to regulatory authorities. Answer (C) is correct. Such payments may be illegal. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (D) is incorrect. The Code does not require reporting to The IIA. [56] Gleim #: 1.5.56 During an engagement, an employee with whom you have developed a good working relationship informs you that she has some information about senior management that is damaging to the organization and may concern illegal activities. The employee does not want her name associated with the release of the information. Which of the following actions is considered to be inconsistent with The IIA’s Code of Ethics and the Standards? Assure the employee that you can maintain her anonymity and listen to the information. A. B. Suggest that the employee consider talking to legal counsel. Inform the employee that you will attempt to keep the source of the information confidential and will look into the matter further. C. D. Inform the employee of other methods of communicating this type of information. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 27 Printed for Sanja Knezevic Answer (A) is correct. An internal auditor cannot guarantee anonymity. Information communicated to an internal auditor is not deemed to be privileged. Answer (B) is incorrect. Suggesting that the person seek expert legal advice from a qualified individual is appropriate. Answer (C) is incorrect. Promising merely to attempt to keep the source of the information confidential is allowable. This promise is not a guarantee of confidentiality. Answer (D) is incorrect. The employee could be directed to other methods of communicating the information in order to maintain her anonymity. [57] Gleim #: 1.5.57 The chief audit executive is aware of a material inventory shortage caused by internal control deficiencies at one manufacturing plant. The shortage and related causes are of sufficient magnitude to affect the external auditor’s report. Based on The IIA’s Code of Ethics, what is the CAE’s most appropriate course of action? Say nothing; guard against interfering with the independence of the external auditors. A. Discuss the issue with management and take appropriate action to ensure that the external auditors are informed. B. Inform the external auditors of the possibility of a shortage but allow them to make an independent assessment of the amount. C. Communicate the shortages to the board and allow them to communicate it to the external auditor. D. Answer (A) is incorrect. The shortage is a material fact that could distort a report of activities under review if not revealed. Answer (B) is correct. All material facts known by the internal auditors should be disclosed (Rule of Conduct 2.3). The CAE should share information and coordinate activities with other internal and external providers of relevant assurance and consulting services (Perf. Std. 2050). Answer (C) is incorrect. The condition is known and the external auditors should be told more than that a possibility of a shortage exists. Answer (D) is incorrect. Information should be shared and activities coordinated with the external auditor. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 28 Printed for Sanja Knezevic fb.com/ciaaofficial [58] Gleim #: 1.5.58 Through an engagement performed at the credit department, the chief audit executive (CAE) became aware of a material misstatement of the year-end accounts receivable balance. The external auditors have completed their engagement without detecting the misstatement. What should the CAE do in this situation? Inform the external auditors of A. the misstatement. Report the misstatement to management when the external auditors present a report. B. Exclude the misstatement from the final engagement communication because the external auditors are responsible for expressing an opinion on the financial statements. C. Perform additional engagement procedures on accounts receivable balances to benefit the external auditors. D. Answer (A) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Additionally, the CAE should share information and coordinate activities with the external auditors (Perf. Std. 2050). Answer (B) is incorrect. The CAE should share information and coordinate activities with the external auditors. Answer (C) is incorrect. Although the internal audit activity’s main focus may be on risk management, control, and governance processes, a material misstatement must be communicated. Answer (D) is incorrect. When performing an audit, the external auditors should determine what work should be performed by the internal auditor. [59] Gleim #: 1.5.59 An internal auditor has uncovered facts that could be interpreted as indicating unlawful activity on the part of an engagement client. The internal auditor decides not to inform senior management and the board of these facts because of lack of proof. The internal auditor, however, decides that, if questions are raised regarding the omitted facts, they will be answered fully and truthfully. In taking this action, the internal auditor Has not violated The IIA’s Code of Ethics or the Standards because confidentiality takes precedence over all other standards. A. Has not violated The IIA’s Code of Ethics or the Standards because the internal auditor is committed to answering all questions fully and truthfully. B. Has violated The IIA’s Code of Ethics because unlawful acts should have been reported to the appropriate regulatory agency to avoid potential “aiding and abetting” by the internal auditor. C. Has violated the Standards because the internal auditor should inform the appropriate authorities in the organization if fraud may be indicated. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 29 Printed for Sanja Knezevic Answer (A) is incorrect. Reporting a possible irregularity to the appropriate organizational authorities is not a breach of the duty of confidentiality owed to the organization. Answer (B) is incorrect. The internal auditor has an affirmative duty to report the results of his/her work. Answer (C) is incorrect. The possibility of unlawful activities should be reported to the appropriate personnel within the organization. Answer (D) is correct. The internal auditor should inform the appropriate authorities in the organization if the indicators of the commission of a fraud are sufficient to recommend an investigation. Hence, the internal auditor has a duty to act even though the available facts do not prove that an irregularity has occurred. Moreover, Rule of Conduct 2.3 states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” [60] Gleim #: 1.5.60 An internal auditor has been assigned to an engagement to evaluate a possible acquisition. Coincidentally, a significant portion of this internal auditor’s personal investment portfolio is composed of the target organization’s stock. What is the internal auditor’s preferable course of action in this situation based on The IIA’s Code of Ethics? Acquaint the chief audit executive with the situation and ask to be assigned to another audit. A. Acquaint the chief audit executive with the situation and offer assurance that it will have no impact on objectivity. B. Proceed with the audit because the personal investments C. are not an issue. Proceed with the audit because the investment is insignificant relative to the whole of the target company’s stock. D. Answer (A) is correct. Rule of Conduct 2.1 under the objectivity principle states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” In these circumstances, the internal auditor lacks the appearance of objectivity because the outcome of the engagement could directly affect the acquisition decision and the price of the stock. The use of the information also would be a violation of the Code and possibly of insider trading rules as well. Rule of Conduct 3.2 under the confidentiality principle states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” Answer (B) is incorrect. The appearance as well as the reality of loss of independence must be considered. Answer (C) is incorrect. The internal auditor might be deemed to have a personal stake in the results of the engagement. Answer (D) is incorrect. The investment is significant to the internal auditor. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 30 Printed for Sanja Knezevic fb.com/ciaaofficial [61] Gleim #: 1.5.61 During the course of an engagement, an internal auditor discovered that a research and development employee has been patenting new developments that are unrelated to the basic business of the organization. The organization does not have a specific policy addressing patents on developments that are not related to its basic business, but it has a general policy that all important new discoveries by employees are the property of the organization. The employee is considered one of the most prestigious in the field. The employee’s actions have been condoned by local management as an extra incentive to keep the employee at the lab. A decision not to report the employee’s action is A violation of The IIA’s A. Code of Ethics. B. A violation of the reporting requirements in the Standards. Justified because divisional management is aware of the practice, and it is not in violation of organizational policies. C. Both a violation of The IIA’s Code of Ethics AND a violation of the reporting requirements in the Standards. D. Answer (A) is incorrect. Failing to report the violation of organizational policy is contrary to The IIA’s Code of Ethics. Answer (B) is incorrect. Failing to report the violation of organizational policy is contrary to the Standards. Answer (C) is incorrect. The employee’s patenting of new developments violates the general policy that all important new discoveries are the property of the organization. Furthermore, if the practice is an alternative way to provide benefits to an employee, it may violate employee compensation rules. It may also need to be reported to various taxing authorities. Answer (D) is correct. Under the Standards, internal auditors should communicate engagement results. Rule of Conduct 4.2 states, “Internal auditors shall perform internal auditing services in accordance with the International Standards for the Professional Practice of Internal Auditing.” Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Hence, the failure to report violates The IIA’s Code of Ethics and the Standards. [62] Gleim #: 1.5.62 Which of the following actions could be construed as a violation of The IIA’s Code of Ethics? Failing to report to management information that would be material to management’s judgment. A. B. Expressing an opinion on internal financial statements. Turning a case over to the security department when an internal auditor suspects fraud but has no proof. C. Including an internal control problem in a final engagement communication when it has been corrected prior to completion of the engagement. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 31 Printed for Sanja Knezevic Answer (A) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (B) is incorrect. Expressing an opinion on internal financial statements is acceptable since it is for internal use only. Answer (C) is incorrect. Turning a case over to the security department is acceptable as long as the internal auditor is careful not to state any final conclusions that are not supported by factual information. Answer (D) is incorrect. Such reporting is routine. [63] Gleim #: 1.5.63 During an engagement, an internal auditor learned that certain individuals in the organization were involved in industrial espionage for the benefit of the organization. According to The IIA’s Code of Ethics, what is the internal auditor’s proper course of action? Report the facts to the appropriate individuals within A. the organization. B. No action is required because this condition is not detrimental to the organization. Note the condition in the working papers but refrain from reporting it because it benefits the organization. C. D. Report the condition to the appropriate governmental regulatory agency. Answer (A) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Moreover, Rule of Conduct 1.3 under the integrity principle states, “Internal auditors shall not knowingly be a party to any illegal activity, or engage in acts that are discreditable to the profession of internal auditing or to the organization.” Answer (B) is incorrect. Internal auditors must report material facts that, if not disclosed, could distort the reporting of activities. They also may not knowingly be a party to an illegal activity. Answer (C) is incorrect. Internal auditors may not knowingly be a party to an illegal activity. Answer (D) is incorrect. Internal auditors ordinarily are not required to disclose voluntarily any illegal or improper acts to outside individuals or organizations. They should try to work within their organizations. However, under Rule of Conduct 1.2, they should make any disclosures expected by the law or by the profession. [64] Gleim #: 1.5.64 Which of the following activities of an internal auditor is most likely to be acceptable under The IIA’s Code of Ethics? Late arrivals and early departures from work because this practice is common in the organization. A. Frequent luncheons and other socializing with major suppliers of the organization without the consent of senior management. B. C. Conducting an unrelated business outside of office hours. D. Acceptance of a material gift from a supplier. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 32 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Internal auditors should exercise diligence in performing their duties. Answer (B) is incorrect. Rule of Conduct 2.1 under the objectivity principle states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” Answer (C) is correct. Nothing in The IIA’s Code of Ethics prohibits operating an unrelated business outside of regular office hours. The activity does not, in itself, constitute a conflict of interest, a use of information for personal gain, or an impairment of the internal auditor’s unbiased assessment. Answer (D) is incorrect. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” [65] Gleim #: 1.5.65 Which of the following items is a violation by an internal auditor of The IIA’s Code of Ethics? Certain facts recorded in the internal auditor’s working papers that helped to support the basic allegations made by the internal auditor regarding a case of fraud were not included in the final engagement communication. A. Information in the internal auditor’s working papers that proved a criminal act was included in the internal auditor’s draft communication. The comments were later removed by internal audit management. B. To keep the engagement effort within the budgeted time, the internal auditor was directed to and did curtail testing in an area that looked suspicious and later was proved to contain massive irregularities. C. A control system that had been recommended by the internal audit staff during the previous engagement was found to be defective. The internal auditor reported the defective function as an engagement client failure. D. Answer (A) is incorrect. Immaterial facts need not be included. Answer (B) is incorrect. The ethical transgression, if any, was not made by the internal auditor but by internal audit management. Answer (C) is incorrect. The ethical transgression, if any, was not made by the internal auditor but by internal audit management. Answer (D) is correct. Reporting the defective function as an engagement client failure is a violation of the internal auditor’s ethical obligation to disclose all material facts known to him/her that, if not disclosed, may distort the reporting of activities under review (Rule of Conduct 2.3). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 33 Printed for Sanja Knezevic [66] Gleim #: 1.5.66 Which of the following actions by an internal auditor would violate The IIA’s Code of Ethics? Attendance at an educational program offered by an engagement client to all employees. A. Acceptance of airline tickets from an B. engagement client. Disclosure, in an engagement communication, of all material facts relevant to the area reviewed. C. Disposal of a small ownership interest in the organization prior to learning of a business downturn. D. Answer (A) is incorrect. Continuing education is consistent with the duty to continually improve proficiency and the effectiveness and quality of services (Rule of Conduct 4.3). Answer (B) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (C) is incorrect. Rule of Conduct 2.3 requires full disclosure of material facts when reporting on activities. Answer (D) is incorrect. A stock transaction not based on insider information is not an impropriety. [67] Gleim #: 1.5.67 An internal auditor may receive which of the following without violating The IIA’s Code of Ethics? A pen received from the sales manager of a subsidiary with the imprinted name of the organization’s product and a phone number. A. A dinner and baseball tickets from the manager of a department being reviewed. The tickets are usually made available to employees of that department. B. A dinner and baseball tickets from the manager of a department that has never been reviewed and for which there are no plans for a future engagement. The tickets are usually made available to employees of that department. C. D. A bottle of whiskey from the organization’s treasurer. Answer (A) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” A small promotional item, such as a pen of minimal value, is unlikely to affect an auditor’s judgment. Answer (B) is incorrect. A gift from an employee whose department may be reviewed most likely violates Rule of Conduct 2.2. Answer (C) is incorrect. A gift from an employee whose department may be reviewed most likely violates Rule of Conduct 2.2. Answer (D) is incorrect. A gift from an employee whose department may be reviewed most likely violates Rule of Conduct 2.2. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 34 Printed for Sanja Knezevic fb.com/ciaaofficial [68] Gleim #: 1.5.68 In their reporting, internal auditors are required by The IIA’s Code of Ethics to Present sufficient factual information without revealing confidential matters that could be detrimental to the organization. A. Disclose all material information obtained by the auditor as of the date of the final engagement communication. B. Obtain factual information within the established time and C. budget parameters. Disclose material facts known to the internal auditor that could distort the final engagement communication if not revealed. D. Answer (A) is incorrect. The Code requires only that internal auditors be prudent in the use and protection of information. Answer (B) is incorrect. The Code does not address disclosure this specifically. Answer (C) is incorrect. Time and budget parameters are not addressed in the Code. Answer (D) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” [69] Gleim #: 1.5.69 Which of the following actions by an internal auditor is most likely a violation of The IIA’s Code of Ethics? A. Accepting payment for teaching auditing at a local university. B. Having a material ownership interest in a competitor. C. Accepting a moderate gift from a customer of his/her organization. Allowing use of the Certified Internal Auditor designation in a context not involving his/her employment. D. Answer (A) is incorrect. Teaching is compatible with internal auditing. Answer (B) is incorrect. Having a material ownership interest in a competitor is more likely to cause a conflict for a director or officer than an internal auditor. An internal auditor would seldom be able during the course of his/her employment to take action that would enhance the value of the ownership interest. Answer (C) is correct. Rule of Conduct 2.2 under the objectivity principle states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Answer (D) is incorrect. The IIA’s Code of Ethics does not specifically mention use of the CIA designation. Acts discreditable to the profession or the organization are prohibited, but use of the CIA designation outside the employment context is not per se discreditable. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 35 Printed for Sanja Knezevic [70] Gleim #: 1.5.70 In their communication of results, internal auditors are required by The IIA’s Code of Ethics to Obtain factual information within the established time and A. budget parameters. B. Reveal material facts that could distort communications if not revealed. Present sufficient factual information without revealing confidential information that could be detrimental to the organization. C. Disclose all material information obtained as of the date of the final engagement communication. D. Answer (A) is incorrect. Obtaining information pertains to performing the engagement, not communicating results. Answer (B) is correct. Internal auditors should disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review (Rule of Conduct 2.3). Answer (C) is incorrect. The Code of Ethics does not prohibit communicating confidential information to appropriate parties within the organization, e.g., senior management and the board. Answer (D) is incorrect. Disclosures by the internal auditors are not limited to information obtained as of the date of the final engagement communication. [71] Gleim #: 1.5.71 Which of the following situations is a violation of The IIA’s Code of Ethics? An internal auditor, with the knowledge and consent of management, accepted a token gift from a customer of the organization that was not presumed to impair and did not impair judgment. A. Knowing that management was aware of the situation, an internal auditor purposely left a description of an unlawful practice out of the final engagement communication. B. An internal auditor shared techniques with internal auditors from another organization. C. Based upon knowledge of the probable success of the employer’s business, an internal auditor invested in a mutual fund that specialized in the same industry. D. Answer (A) is incorrect. Acceptance of anything from a customer is prohibited but only if it would impair or be presumed to impair professional judgment. Answer (B) is correct. Rule of Conduct 2.3 under the objectivity principle states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Moreover, Rule of Conduct 1.3 under the integrity principle states, “Internal auditors shall not knowingly be a party to any illegal activity, or engage in acts that are discreditable to the profession of internal auditing or to the organization.” Answer (C) is incorrect. Rule of Conduct 4.3 under the competency principle states, “Internal auditors shall continually improve their proficiency and the effectiveness and quality of their services.” Answer (D) is incorrect. Although an internal auditor is prohibited from using confidential information for personal gain, and an investment in the organization’s stock would be questionable, an investment in a mutual fund is acceptable. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 36 Printed for Sanja Knezevic fb.com/ciaaofficial [72] Gleim #: 1.5.72 The chief audit executive (CAE) of a mid-sized internal audit activity was concerned that management might outsource the internal auditing function. Thus, the CAE adopted a very aggressive program to promote the internal audit activity within the organization. The CAE planned to present the results to senior management and the board and recommend modification of the internal audit activity’s charter after using the new program. The following lists six actions the CAE took to promote a positive image within the organization: Engagement assignments concentrated on efficiency. The engagements focused solely on cost savings, and each engagement communication highlighted potential costs to be saved. Negative observations were omitted. The focus on efficiency was new, but the engagement clients seemed very happy. 1. Drafts of all engagement communications were carefully reviewed with the engagement clients to get their input. Their comments were carefully considered when developing the final engagement communication. 2. The information technology internal auditor participated as part of a development team to review the control procedures to be incorporated into a major computer application under development. 3. Given limited resources, the engagement manager performed a risk assessment to establish engagement work schedule priorities. This was a marked departure from the previous approach of ensuring that all operations are evaluated on at least a 3year interval. 4. To save time, the CAE no longer required that a standard internal control questionnaire be completed for each engagement. 5. When the internal auditors found that the engagement client had not developed specific criteria or data to evaluate operations, the internal auditors were instructed to perform research, develop specific criteria, review the criteria with the engagement client, and, if acceptable, use them to evaluate the engagement client’s operations. If the engagement client disagreed with the criteria, a negotiation took place until acceptable criteria could be agreed upon. The engagement communication commented on the engagement client’s operations in conjunction with the agreed-upon criteria. 6. Which of the following elements of Action 1 taken by the CAE would be considered inappropriate? The type of engagements was changed before modifying the internal audit activity’s charter and going to the audit committee. I. Negative observations were omitted from the engagement II. communications. Cost savings and recommendations were highlighted in the engagement communication. III. A. I and II. B. I and III. C. I only. D. II and III. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 37 Printed for Sanja Knezevic Answer (A) is correct. The CAE dramatically changed internal audit’s scope of work without consulting with the board. A second violation is the omission of negative observations. Under The IIA’s Code of Ethics, the auditors must disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review (Rule of Conduct 2.3). Answer (B) is incorrect. Highlighting potential cost savings is appropriate for an engagement communication, and material negative observations must not be omitted. Answer (C) is incorrect. Omitting negative observations is also a violation. Answer (D) is incorrect. The CAE dramatically changed internal audit’s scope of work without consulting with the board. Moreover, highlighting potential cost savings is appropriate for an engagement communication. [73] Gleim #: 1.6.73 Which of the following is permissible under The IIA’s Code of Ethics? Disclosing confidential, engagement-related information that is potentially damaging to the organization in response to a court order. A. Using engagement-related information in a decision to buy an ownership interest in the employer organization. B. Accepting an unexpected gift from an employee whom the internal auditor has praised in a recent engagement communication. C. Not reporting significant observations and recommendations about illegal activity to the board because management has indicated it will address the issue. D. Answer (A) is correct. The principle of confidentiality permits the disclosure of confidential information if there is a legal or professional obligation to do so. Answer (B) is incorrect. Rule of Conduct 3.2 prohibits internal auditors from using information for personal gain. Answer (C) is incorrect. Rule of Conduct 2.2 prohibits internal auditors from accepting anything that may impair, or be presumed to impair, their professional judgment. Answer (D) is incorrect. Rule of Conduct 2.3 under the objectivity principle requires internal auditors to disclose all material facts known to them that, if not disclosed, might distort the reporting of activities under review. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 38 Printed for Sanja Knezevic fb.com/ciaaofficial [74] Gleim #: 1.6.74 Which situation most likely violates The IIA’s Code of Ethics and the Standards? The chief audit executive (CAE) disagrees with the engagement client about the observations and recommendations in a sensitive area. The CAE discusses the detail of the observations and the proposed recommendations with a fellow CAE from another organization. A. An organization’s charter for the internal audit activity requires the chief audit executive (CAE) to present the yearly engagement work schedule to the board for its approval and suggestions. B. The engagement manager has removed the most significant observations and recommendations from the final engagement communication. The incharge internal auditor opposed the removal, explaining that (s)he knows the reported conditions exist. The in-charge internal auditor agrees that, technically, information is not sufficient to support the observations, but management cannot explain the conditions, and the observations are the only reasonable conclusions. C. Because the internal audit activity lacks skill and knowledge in a specialty area, the chief audit executive (CAE) has hired an expert. The engagement manager has been asked to review the expert’s approach to the assignment. Although knowledgeable about the area under review, the manager is hesitant to accept the assignment because of lack of expertise. D. Answer (A) is correct. Rule of Conduct 3.1 under the confidentiality principle states, “Internal auditors shall be prudent in the use and protection of information acquired in the course of their duties.” Discussion of sensitive matters with an unauthorized party is the situation most likely to be considered a Code violation. Answer (B) is incorrect. Approval of the engagement work schedule by the board and senior management is required. Answer (C) is incorrect. Information must be sufficient to achieve engagement objectives. Answer (D) is incorrect. The Standards allow use of experts when needed. [75] Gleim #: 1.6.75 Which of the following actions taken by a chief audit executive (CAE) could be considered professionally ethical under The IIA’s Code of Ethics? The CAE decides to delay an engagement at a branch so that his nephew, the branch manager, will have time to “clean things up.” A. To save organizational resources, the CAE cancels all staff training for the next 2 years on the basis that all staff are too new to benefit from training. B. To save organizational resources, the CAE limits procedures at foreign branches to confirmations from branch managers that no major personnel changes have occurred. C. The CAE refuses to provide information about organizational operations to his father, who is a part owner. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 39 Printed for Sanja Knezevic Answer (A) is incorrect. According to Rule of Conduct 1.1, “Internal auditors shall perform their work with honesty, diligence, and responsibility.” Answer (B) is incorrect. According to Rule of Conduct 4.3, “Internal auditors shall continually improve their proficiency and the effectiveness and quality of their services.” Answer (C) is incorrect. According to Rule of Conduct 4.2, “Internal auditors shall perform internal audit services in accordance with the International Standards for the Professional Practice of Internal Auditing (Standards).” The Standards require supporting information to be sufficient, reliable, relevant, and useful. Answer (D) is correct. Rule of Conduct 3.1 under the confidentiality principle states, “Internal auditors shall be prudent in the use and protection of information acquired in the course of their duties.” Additionally, Rule of Conduct 3.2 states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” Thus, such use of information by the CAE might be illegal under insider trading rules. [76] Gleim #: 1.6.76 A chief audit executive (CAE) learned that a staff internal auditor provided confidential information to a relative. Both the CAE and staff internal auditor are CIAs. Although the internal auditor did not benefit from the transaction, the relative used the information to make a significant profit. The most appropriate way for the CAE to deal with this problem is to Verbally reprimand the A. internal auditor. B. Summarily discharge the internal auditor and notify The IIA. C. Take no action because the internal auditor did not benefit from the transaction. Inform The IIA’s Board of Directors and take the personnel action required by organizational policy. D. Answer (A) is incorrect. The internal auditor has violated Rule of Conduct 3.2 regarding use of information. The IIA should be notified. Answer (B) is incorrect. Summary discharge may not be in accordance with company personnel policies. Answer (C) is incorrect. The auditor improperly used information and violated The IIA’s Code of Ethics. Some action is warranted. Answer (D) is correct. The staff internal auditor has violated Rule of Conduct 3.2 regarding use of information. A violation of The IIA’s Code of Ethics is the basis for a complaint to the International Ethics Committee, which is responsible for receiving, interpreting, and investigating all complaints against members or CIAs on behalf of the Board of Directors of The IIA and making recommendations to the Board on actions to be taken (Administrative Directive 5). In addition, organizational policy must be followed. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 40 Printed for Sanja Knezevic fb.com/ciaaofficial [77] Gleim #: 1.6.77 Which of the following situations is a violation of The IIA’s Code of Ethics? An internal auditor was ordered to testify in a court case in which a merger partner claimed to have been defrauded by the internal auditor’s organization. The internal auditor divulged confidential information to the court. A. An internal auditor for a manufacturer of office products recently completed an engagement to evaluate the marketing function. Based on this experience, the internal auditor spent several hours one Saturday working as a paid consultant to a hospital in the local area that intended to conduct an engagement to evaluate its marketing function. B. An internal auditor gave a speech at a local IIA chapter meeting outlining the contents of a program the internal auditor had developed for engagements relating to electronic data interchange (EDI) connections. Several internal auditors from major competitors were in the audience. C. During an engagement, an internal auditor learned that the organization was about to introduce a new product that would revolutionize the industry. Because of the probable success of the new product, the product manager suggested that the internal auditor buy an additional interest in the organization, which the internal auditor did. D. Answer (A) is incorrect. The principle of confidentiality permits the disclosure of confidential information if there is a legal or professional obligation to do so. Answer (B) is incorrect. The hospital is not a competitor or supplier of the internal auditor’s employer. Hence, no conflict of interest is involved. Answer (C) is incorrect. Giving a speech is not a violation of The IIA’s Code of Ethics. In fact, The IIA’s motto is “progress through sharing.” Answer (D) is correct. Rule of Conduct 3.2 under the confidentiality principle states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” [78] Gleim #: 1.6.78 Which of the following most likely constitutes a violation of The IIA’s Code of Ethics by an internal auditor? Discussing at a trade convention the organization’s controls over its computer networks. A. Purchasing stock in a target entity after overhearing an executive’s discussion of a possible acquisition. B. Deleting sensitive information from a final engagement communication at the request of senior management. C. Investigating executive expense reports based completely on D. rumors of padding. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 41 Printed for Sanja Knezevic Answer (A) is incorrect. Disclosure of information technology controls is not detrimental to the objectives of the organization. They are not likely to be trade secrets. Answer (B) is correct. Rule of Conduct 3.2 under the confidentiality principle states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” Answer (C) is incorrect. If senior management permits the omission, the internal auditor is not guilty of failing to disclose material facts. Answer (D) is incorrect. An investigation of expense accounts is within the internal auditor’s normal responsibilities, but further investigation of fraud should ordinarily be made by investigative specialists. [79] Gleim #: 1.6.79 An internal auditor is performing services in a division in which the chief financial officer is a close personal friend, and the internal auditor learns that the friend is to be replaced after a series of critical labor negotiations. The internal auditor relays this information to the friend. Has a violation of The IIA’s Code of Ethics occurred? No. The use of the confidential information resulted in no personal gain to the internal auditor. A. No. The internal auditor was just being honest with B. his/her friend. C. Yes. The internal auditor had a conflict of interest with the organization. Yes. The internal auditor was not prudent in the use of information acquired in the course of his/her duties. D. Answer (A) is incorrect. The Rules of Conduct specifically prohibit using information in a manner that would be detrimental to the legitimate and ethical objectives of the organization. Answer (B) is incorrect. The Rules of Conduct specifically prohibit using information in a manner that would be detrimental to the legitimate and ethical objectives of the organization. Answer (C) is incorrect. The facts do not suggest that a conflict of interest existed. However, such a conflict would be present, for example, if the internal auditor used confidential information to seize a business opportunity that rightfully belonged to the organization. Answer (D) is correct. These facts constitute a violation of The IIA’s Code of Ethics. Rule of Conduct 3.1 under the confidentiality principle states, “Internal auditors shall be prudent in the use and protection of information acquired in the course of their duties.” Further, Rule of Conduct 3.2 states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” In this case, the decision whether to notify the financial officer of his/her replacement was properly the organization’s. Accordingly, the internal auditor was bound not to tell his/her friend. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 42 Printed for Sanja Knezevic fb.com/ciaaofficial [80] Gleim #: 1.7.80 During the course of an engagement, an internal auditor discovers that a clerk is embezzling funds from the organization. Although this is the first embezzlement ever encountered and the organization has a security department, the internal auditor decides to interrogate the suspect. If the internal auditor is violating The IIA’s Code of Ethics, the rule violated is most likely Failing to exercise A. due diligence. B. Lack of loyalty to the organization. C. Lack of competence in this area. D. Failing to comply with the law. Answer (A) is incorrect. The requirement to perform work with diligence does not override the competency Rules of Conduct or the need to use good judgment. Answer (B) is incorrect. Loyalty is better exhibited by consulting with professionals and knowing the limits of competence. Answer (C) is correct. Rule of Conduct 4.1 under the competency principle states, “Internal auditors shall engage only in those services for which they have the necessary knowledge, skills, and experience.” Internal auditors may not have, and are not expected to have, knowledge equivalent to that of a person whose primary responsibility is to detect and investigate fraud (Impl. Std. 1210.A2). Answer (D) is incorrect. The internal auditor may violate the suspect’s civil rights as a result of inexperience. [81] Gleim #: 1.7.81 Internal auditors who fail to maintain their proficiency through continuing education could be found to be in violation of A. The International Standards for the Professional Practice of Internal Auditing. B. The IIA’s Code of Ethics. Both the International Standards for the Professional Practice of Internal Auditing and The IIA’s Code of Ethics. C. D. None of the answers are correct. Answer (A) is incorrect. The IIA’s Code of Ethics also is violated. Rule of Conduct 4.3 under the competency principle states, “Internal auditors shall continually improve their proficiency and the effectiveness and quality of their services.” Answer (B) is incorrect. The Standards also are violated because they require auditors to enhance their knowledge, skills, and other competencies through continuing professional development. Answer (C) is correct. Rule of Conduct 4.3 under the competency principle states, “Internal auditors shall continually improve their proficiency and the effectiveness and quality of their services.” Furthermore, Attr. Std. 1230 states, “Internal auditors must enhance their knowledge, skills, and other competencies through continuing professional development.” Hence, both The IIA’s Code of Ethics and the Standards are violated by failing to earn continuing education credits. Answer (D) is incorrect. Both the Code and the Standards would be violated. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 43 Printed for Sanja Knezevic [82] Gleim #: 1.7.82 An organization has recently placed a former operating manager in the position of chief audit executive (CAE). The new CAE is not a member of The IIA and is not a CIA. Henceforth, the internal audit activity will be run strictly by the CAE’s standards, not The IIA’s. All four staff internal auditors are members of The IIA, but they are not CIAs. According to The IIA’s Code of Ethics, what is the best course of action for the staff internal auditors? The Code does not apply because A. they are not CIAs. They should comply with the International Standards for the Professional Practice of Internal Auditing. B. They must respect the legitimate and ethical objectives of the organization and ignore the Standards. C. D. They must resign their jobs to avoid improper activities. Answer (A) is incorrect. The IIA’s Code of Ethics may be enforced against IIA members and recipients of, or candidates for, IIA professional certifications. Answer (B) is correct. Rule of Conduct 4.2 under the competency principle states, “Internal auditors shall perform internal audit services in accordance with the International Standards for the Professional Practice of Internal Auditing.” Because the internal auditors are members of The Institute, The IIA’s Code of Ethics is enforceable against them even though they are not CIAs. Answer (C) is incorrect. Internal auditors should respect and contribute to the legitimate and ethical objectives of the organization, but an IIA member, a holder of an IIA professional certification, or a candidate for certification may be liable for disciplinary action for failure to adhere to the Standards. Answer (D) is incorrect. The IIA’s Code of Ethics says nothing about resignation to avoid improper activities. [83] Gleim #: 1.7.83 A new staff internal auditor was told to perform an engagement in an area with which the internal auditor was not familiar. Because of time constraints, no supervision was provided. The assignment represented a good learning experience, but the area was clearly beyond the internal auditor’s competence. Nonetheless, the internal auditor prepared comprehensive working papers and communicated the results to management. In this situation, The internal audit activity violated the Standards by hiring an internal auditor without proficiency in the area. A. The internal audit activity violated the Standards by not providing adequate supervision. B. The chief audit executive has not violated The IIA’s Code of Ethics because it does not address supervision. C. The Standards and The IIA’s Code of Ethics were followed by the internal audit activity. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 44 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. All internal auditors need not be proficient in all areas. The internal audit activity as a whole should have an appropriate mix of skills. Answer (B) is correct. Rule of Conduct 4.2 under the competency principle requires internal auditing services to be performed in accordance with the Standards. Attr. Std. 1200 requires engagements to be performed with proficiency and due professional care. They also should be properly supervised to ensure that objectives are achieved, quality is assured, and staff is developed (Perf. Std. 2340). Answer (C) is incorrect. The Code requires compliance with the Standards, and the Standards require proper supervision. Answer (D) is incorrect. The Standards and the Code were not followed. [84] Gleim #: 1.7.84 Which of the following most likely constitutes a violation of The IIA’s Code of Ethics? Auditor A has accepted an assignment to perform an engagement at the electronics manufacturing division. Auditor A has recently joined the internal audit activity. But Auditor A was senior auditor for the external audit of that division and has audited many electronics organizations during the past 2 years. A. Auditor B has been assigned to perform an engagement at the warehousing function 6 months from now. Auditor B has no expertise in that area but accepted the assignment anyway. Auditor B has signed up for continuing professional education courses in warehousing that will be completed before the assignment begins. B. Auditor C is content as an internal auditor and has come to look at it as a regular 9-to-5 job. Auditor C has not engaged in continuing professional education or other activities to improve effectiveness during the last 3 years. However, Auditor C feels performance of quality work is the same as before. C. Auditor D discovered an internal financial fraud during the year. The books were adjusted to properly reflect the loss associated with the fraud. Auditor D discussed the fraud with the external auditor when the external auditor reviewed working papers detailing the incident. D. Answer (A) is incorrect. No professional conflict of interest exists per se, especially given that the internal auditor was previously in public accounting. However, the internal auditor should be aware of potential conflicts. Answer (B) is incorrect. An internal auditor must possess the necessary knowledge, skills, and competencies at the time an engagement is conducted, not the time it is accepted. Answer (C) is correct. Rule of Conduct 4.3 under the competency principle states, “Internal auditors shall continually improve their proficiency and the effectiveness and quality of their services.” Answer (D) is incorrect. The information was disclosed as part of the normal process of cooperation between the internal and external auditor. Because the books were adjusted, the external auditor was expected to inquire as to the nature of the adjustment. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 45 Printed for Sanja Knezevic [85] Gleim #: 1.7.85 Under The IIA’s Code of Ethics, an entity that provides internal auditing services is specifically required to Maintain certain predetermined staffing requirements A. for engagements. Comply with the International Standards for the Professional Practice of Internal Auditing. B. C. Comply with organizational policy. D. Participate in a formal continuing education program. Answer (A) is incorrect. Staffing requirements must be determined based on the circumstances of each engagement. Answer (B) is correct. The IIA’s Code of Ethics applies not only to individuals but also to entities that provide internal auditing services. Rule of Conduct 4.2 under the competency principle states, “Internal auditors shall perform internal audit services in accordance with the International Standards for the Professional Practice of Internal Auditing.” Answer (C) is incorrect. The Code requires internal auditors to respect and contribute to the legitimate and ethical objectives of the organization and not engage in acts discreditable to the organization. However, the Code does not specifically mention compliance with organizational policy. Answer (D) is incorrect. The Code requires compliance with the Standards, and the Standards require internal auditors to enhance their knowledge, skills, and other competencies through continuing professional development, but neither the Code nor the Standards require formal continuing education. [86] Gleim #: 1.7.86 The IIA’s Code of Ethics incorporates by reference which of the following rules? A. Duty to disclose all material facts when reporting on activities. B. Performance with proficiency and due professional care. C. Prudent and lawful use of information. D. No acceptance of anything that may impair professional judgment. Answer (A) is incorrect. Rule of Conduct 2.3 states, “Internal auditors shall disclose all material facts known to them that, if not disclosed, may distort the reporting of activities under review.” Answer (B) is correct. Rule of Conduct 4.2 under the competency principle states, “Internal auditors shall perform internal audit services in accordance with the International Standards for the Professional Practice of Internal Auditing.” Attribute Standard 1200 requires engagements to be performed with proficiency and due professional care. Answer (C) is incorrect. Rule of Conduct 3.1 states, “Internal auditors shall be prudent in the use and protection of information acquired in the course of their duties.” Rule of Conduct 3.2 states, “Internal auditors shall not use information for any personal gain or in any manner that would be contrary to the law or detrimental to the legitimate and ethical objectives of the organization.” Answer (D) is incorrect. Rule of Conduct 2.2 states, “Internal auditors shall not accept anything that may impair or be presumed to impair their professional judgment.” Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 46 Printed for Sanja Knezevic fb.com/ciaaofficial [87] Gleim #: 1.7.87 Why does The IIA’s Code of Ethics in Rule of Conduct 4.2 require that due professional care be used in obtaining information to support an engagement opinion? Sufficient, reliable, relevant, and useful information lends credibility to the opinion. A. To preclude any conflict B. of interest. C. To require honesty in performing work. If internal auditors were permitted to communicate engagement results without obtaining sufficient information, they would be in a position to accept fees or gifts from engagement clients. D. Answer (A) is correct. Engagements must be performed with proficiency and due professional care (Attr. Std. 1200), and the engagement results must be communicated (Perf. Std. 2400). Engagement results include observations, conclusions, opinions, recommendations, and action plans (PA 24101). If internal auditors expressed opinions or otherwise communicated engagement results without substantive investigation and compliance with the Standards, such communications would be meaningless. The Standards are therefore incorporated by reference into The IIA’s Code of Ethics by Rule of Conduct 4.2. Thus, internal auditors must identify sufficient, reliable, relevant, and useful information to achieve the engagement’s objectives (Perf. Std. 2310). Answer (B) is incorrect. A separate ethics rule prohibits conflicts of interest. Rule of Conduct 2.1 states, “Internal auditors shall not participate in any activity or relationship that may impair or be presumed to impair their unbiased assessment. This participation includes those activities or relationships that may be in conflict with the interests of the organization.” Answer (C) is incorrect. Rule of Conduct 1.1 requires honesty, diligence, and responsibility in the performance of work. Answer (D) is incorrect. Rule of Conduct 2.2 prohibits accepting anything that may impair or be presumed to impair the professional judgment of an internal auditor. [88] Gleim #: 1.8.88 During an engagement to evaluate the organization’s accounts payable function, an internal auditor plans to confirm balances with suppliers. What is the source of authority for such contacts with units outside the organization? A. Internal audit activity policies and procedures. B. The Standards. C. The Code of Ethics. D. The internal audit activity’s charter. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 47 Printed for Sanja Knezevic Answer (A) is incorrect. Policies and procedures guide the internal auditors in their consistent compliance with the internal audit activity’s standards of performance. Answer (B) is incorrect. The internal audit activity’s authority is defined in a charter approved by the board. Answer (C) is incorrect. The purpose of the Code of Ethics is to promote an ethical culture in the profession of internal auditing. Answer (D) is correct. The charter establishes the internal audit activity’s position within the organization, including the nature of the chief audit executive’s functional reporting relationship with the board; authorizes access to records, personnel, and physical properties relevant to the performance of engagements; and defines the scope of internal audit activities (Inter. Std. 1000). Thus, the charter prescribes the internal audit activity’s relationships with other units within the organization and with those outside. [89] Gleim #: 1.8.89 The board of an organization has charged the chief audit executive (CAE) with upgrading the internal audit activity. The CAE’s first task is to develop a charter. What item should be included in the statement of objectives? Report all engagement results to the board A. every quarter. Notify governmental regulatory agencies of unethical business practices by organization management. B. C. Evaluate the adequacy and effectiveness of the organization’s controls. D. Submit budget variance reports to management every month. Answer (A) is incorrect. Only significant engagement results are discussed with the board. Answer (B) is incorrect. Internal auditors ordinarily are not required to report deficiencies in regulatory compliance to the appropriate agencies. However, they must observe the law and make disclosures expected by the law and profession (Rule of Conduct 1.2). Answer (C) is correct. The charter establishes the internal audit activity’s position within the organization, including the nature of the chief audit executive’s functional reporting relationship with the board; authorizes access to records, personnel, and physical properties relevant to the performance of engagements; and defines the scope of internal audit activities (Inter. Std. 1000). Internal auditing brings a systematic, disciplined approach to evaluating and improving risk management, control, and governance processes (Definition of Internal Auditing). Answer (D) is incorrect. Submission of budgetary variance reports is not a primary objective of internal auditing. It is a budgetary control that management may require on a periodic basis. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 48 Printed for Sanja Knezevic fb.com/ciaaofficial [90] Gleim #: 1.8.90 An element of authority that must be included in the charter of the internal audit activity is Identification of the organizational units where engagements are A. to be performed. B. Identification of the types of disclosures that should be made to the board. Access to records, personnel, and physical properties relevant to the performance of engagements. C. D. Access to the external auditor’s engagement records. Answer (A) is incorrect. The audit schedule is based on a risk assessment; it is thus inappropriate to designate specific engagement areas in the internal audit charter. Answer (B) is incorrect. Disclosure to the board is an obligation, not an element of authority. Answer (C) is correct. The charter establishes the internal audit activity’s position within the organization, including the nature of the chief audit executive’s functional reporting relationship with the board; authorizes access to records, personnel, and physical properties relevant to the performance of engagements; and defines the scope of internal audit activities (Inter. Attr. Std. 1000). Answer (D) is incorrect. Access to the external auditor’s engagement records cannot be guaranteed. [91] Gleim #: 1.8.91 The authority of the internal audit activity is limited to that granted by A. The board and the controller. B. Senior management and the Standards. C. Management and the board. D. The board and the chief financial officer. Answer (A) is incorrect. The controller is not the only member of management. Answer (B) is incorrect. The Standards cannot provide actual authority to an internal audit activity. Answer (C) is correct. The purpose, authority, and responsibility of the internal audit activity must be formally defined in a charter. The CAE must periodically review and present the charter to senior management and the board for approval (Attr. Std. 1000). Answer (D) is incorrect. Management and the board, not a particular manager, give the internal audit activity its authority. [92] Gleim #: 1.8.92 A charter is one of the more important factors positively affecting the internal audit activity’s independence. Which of the following is least likely to be part of the charter? A. Access to records within the organization. B. The scope of internal audit activities. C. The length of tenure of the chief audit executive. D. Access to personnel within the organization. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 49 Printed for Sanja Knezevic Answer (A) is incorrect. The charter establishes the internal audit activity’s position within the organization and authorizes access to records. Answer (B) is incorrect. The charter establishes the internal audit activity’s position within the organization and defines the scope of internal audit activities. Answer (C) is correct. The length of the CAE’s employment should not be codified in the charter; it is a matter of ongoing judgment for the board. Answer (D) is incorrect. The charter establishes the internal audit activity’s position within the organization and authorizes access to personnel. [93] Gleim #: 1.8.93 Internal auditing has planned an engagement to evaluate the effectiveness of the quality assurance function as it affects the receipt of goods, the transfer of the goods into production, and the scrap costs related to defective items. The engagement client argues that such an engagement is not within the scope of the internal audit activity and should come under the purview of the quality assurance department only. What is the most appropriate response? Refer to the internal audit activity’s charter and the approved engagement plan that includes the area designated for evaluation in the current time period. A. Because quality assurance is a new function, seek the approval of management as a mediator to set the scope of the engagement. B. Indicate that the engagement will evaluate the function only in accordance with the standards set by, and approved by, the quality assurance function before beginning the engagement. C. Terminate the engagement because it will not be productive without the client’s cooperation. D. Answer (A) is correct. The written charter, approved by the board, defines the scope of internal audit activities (Inter. Std. 1000). Answer (B) is incorrect. The engagement client does not determine the scope of this type of assurance engagement. A scope limitation imposed by the client might prevent the internal audit activity from achieving its objectives. Answer (C) is incorrect. Other objectives may be established by management and the internal auditors. The engagement is not limited to the specific standards set by the quality assurance department. It considers such standards in the development of the engagement program. Answer (D) is incorrect. The internal auditors must conduct the engagement and communicate any scope limitations to management and the board. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 50 Printed for Sanja Knezevic fb.com/ciaaofficial [94] Gleim #: 1.8.94 The chief audit executive has assigned an internal auditor to perform a year-end engagement to evaluate payroll records. The internal auditor has contacted the director of compensation and has been refused access to necessary documents. To avoid this problem, Access to records relevant to performance of engagements should be specified in the internal audit activity’s charter. A. Internal auditing should be required to report to the CEO of B. the organization. By following the long-range planning process, access to all relevant records should be guaranteed. C. D. Board approval should be required for all scope limitations. Answer (A) is correct. Specific guidelines are written in the internal audit activity’s charter authorizing access to records, personnel, and physical properties relevant to the performance of engagements (Inter. Attr. Std. 1000). Such provisions reduce the likelihood of scope limitations. Answer (B) is incorrect. The internal audit activity need not report to a specific individual in the organization, although reporting administratively to the CEO is desirable. Answer (C) is incorrect. Following the long-range planning process provides no guarantee of access. Answer (D) is incorrect. The internal audit activity must inform the board of any scope limitations, but the board’s approval is not required. [95] Gleim #: 1.8.95 The organizational position of the internal audit activity should be free from the effects of irresponsible policy changes by management. The most effective way to ensure that freedom is to A. Have the internal audit charter approved by the board. B. Adopt policies for the functioning of the internal audit activity. C. Establish an audit committee within the board. Develop written policies and procedures to serve as standards of performance for the internal audit activity. D. Answer (A) is correct. The internal audit charter is a formal document that defines the internal audit activity’s purpose, authority, and responsibility. Final approval of the internal audit charter resides with the board (Inter. Attr. Std. 1000). Answer (B) is incorrect. Adoption of policies for the functioning of the internal audit activity does not protect its organizational position. Answer (C) is incorrect. The establishment of an audit committee alone does not ensure the status of the internal audit activity. Answer (D) is incorrect. Written policies and procedures serve to guide the internal auditor but have little effect on management. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 51 Printed for Sanja Knezevic [96] Gleim #: 1.8.96 Which of the following is not true with regard to the internal audit charter? It defines the authorities and responsibilities for the internal A. audit activity. B. It specifies the minimum resources needed for the internal audit activity. C. It provides a basis for evaluating the internal audit activity. D. It should be approved by the board. Answer (A) is incorrect. The charter formally defines the purpose, authority, and responsibilities of the internal audit activity. Answer (B) is correct. The charter formally defines the purpose, authority, and responsibility of the internal audit activity. Resource requirements are based on risk-based plans that are consistent with organizational objectives; they are not an appropriate topic to codify in the internal audit charter. Answer (C) is incorrect. The board can use the written charter as a basis for evaluating the internal audit activity. Answer (D) is incorrect. Final approval of the internal audit charter resides with the board. [97] Gleim #: 1.8.97 The chief audit executive (CAE) is best defined as the A. Inspector general. B. Person responsible for the internal audit function. C. Outside provider of internal audit services. Person responsible for overseeing the contract with the outside provider of internal audit services. D. Answer (A) is incorrect. The specific job title of the chief audit executive may vary across organizations (The IIA Glossary). Answer (B) is correct. The CAE is a person in a senior position responsible for effectively managing the internal audit activity in accordance with the internal audit charter and the Definition of Internal Auditing, the Code of Ethics, and the Standards (The IIA Glossary). Answer (C) is incorrect. The internal audit activity may be insourced. Answer (D) is incorrect. The term “chief audit executive” is defined broadly because (1) the internal audit activity may be insourced or outsourced and (2) many different titles are used in practice. [98] Gleim #: 1.8.98 After the chief audit executive receives approval from the board to offer consulting services, what should be done? A. The CAE should begin performing consulting services. B. The CAE should get approval from the internal auditors. C. The internal audit charter should be amended. The board should develop appropriate policies and procedures for conducting such engagements. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 52 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. After the CAE receives board approval, the internal audit charter must be amended and the CAE must establish policies and procedures. Answer (B) is incorrect. The CAE does not need to get additional approval from the internal auditors. Only board approval is required. Answer (C) is correct. The purpose, authority, and responsibility of the internal audit activity must be formally defined in an internal audit charter (Attr. Std. 1000). The nature of consulting services must be defined in the internal audit charter (Impl. Std. 1000.C1). Answer (D) is incorrect. The CAE must establish policies and procedures to guide the internal audit activity. [99] Gleim #: 1.8.99 Staff members should be afforded an appropriate means through which they can discuss problems and receive updates regarding the internal audit activity’s policies. The most appropriate forum for this objective is The internal audit activity’s informal communication A. lines. B. Internal memoranda. C. Staff meetings. D. Employee evaluation conferences. Answer (A) is incorrect. Informal communication is not the most appropriate forum. Answer (B) is incorrect. Memoranda are usually impersonal and do not afford a good opportunity for maximum exchange of ideas. Answer (C) is correct. Formal staff meetings provide the best opportunity for ensuring that issues are addressed timely and efficiently. In The Practice of Modern Internal Auditing, Sawyer states that one reason for staff meetings is to explain “routine administrative matters, to teach new techniques, and even to let off steam.” For example, staff members should be able to raise questions about ineffective procedures, promotions, salaries, or other problems. Answer (D) is incorrect. The employee evaluation conference is not a timely place to discuss problems and receive updates. [100] Gleim #: 1.8.100 The chief audit executive meets with the members of the internal audit activity at scheduled staff meetings. Which of the following is the most appropriate function of such a staff meeting? A. Developing the engagement work schedule. B. Revising travel, promotion, and compensation policies. C. Explaining administrative policies and obtaining suggestions from the staff. D. Developing long-range training programs that will meet the staff’s needs. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 53 Printed for Sanja Knezevic Answer (A) is incorrect. Management of the internal audit activity should develop engagement work schedules. Answer (B) is incorrect. Management of the internal audit activity should revise travel, promotion, and compensation policies. Answer (C) is correct. In The Practice of Modern Internal Auditing, Sawyer states that one reason for staff meetings is to explain “routine administrative matters, to teach new techniques, and even to let off steam.” For example, staff members should be able to raise questions about ineffective procedures, promotions, salaries, or other problems. Answer (D) is incorrect. Developing long-range training programs that will meet the staff’s needs should be done by management of the internal audit activity. [101] Gleim #: 1.8.101 Any program for selecting and developing the human resources of the internal audit activity will fail unless compensation is adequate at all levels of responsibility. Policies concerning compensation should Link internal auditors’ compensation to the pay for comparable positions in the controller’s department. A. Provide for cost-of-living, longevity, and merit B. increases annually. Be informal and as flexible as possible to allow the chief audit executive to respond to unusual situations. C. Be clearly stated and based on evaluations of position requirements and individual performance. D. Answer (A) is incorrect. No necessary correlation exists between the work of internal auditors and of the controller’s staff. Answer (B) is incorrect. Increases need not necessarily be annual. Answer (C) is incorrect. Formal, well-defined policies are preferable to avoid misunderstandings. Answer (D) is correct. Internal auditing job descriptions are important because, among other things, they may be used to justify adequate salaries. As part of an overall personnel management and development program, they should be used together with periodic, formal performance appraisals as a basis for compensation adjustments and promotions. [102] Gleim #: 2.1.1 Which of the following facts, by themselves, could contribute to a lack of independence of the internal audit activity? The CEO accused the new auditor of not operating “in the best interests of the organization.” I. II. The majority of audit committee members come from within the organization. III. The internal audit activity’s charter has not been approved by the board. A. I only. B. II only. C. II and III only. D. I, II, and III. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 54 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The other facts listed could also contribute to a lack of independence. Answer (B) is incorrect. Lack of support by the CEO and lack of a charter weaken the internal audit activity’s position. Answer (C) is incorrect. Lack of support by the CEO weakens the internal audit activity’s position. Answer (D) is correct. The CEO’s statement suggests that the internal audit activity lacks the support of senior management and the board. Furthermore, the lack of outside audit committee members may contribute to a loss of independence. The board’s failure to approve the charter may have the same effect. The charter enhances the independence of the internal audit activity. By specifying the purpose, authority, and responsibility of the internal audit activity, it establishes the position of internal audit in the organization, including the nature of the chief audit executive’s functional reporting relationship with the board (Inter. Std. 1000). [103] Gleim #: 2.1.2 To avoid being the apparent cause of conflict between an organization’s senior management and the board, the chief audit executive should Communicate all engagement results to both senior management A. and the board. Strengthen the independence of the internal audit activity through organizational position. B. C. Discuss all reports to senior management with the board first. Request board approval of policies that include internal audit activity relationships with the board. D. Answer (A) is incorrect. Receipt of all engagement results by senior management and the board is unnecessary and inefficient. Answer (B) is incorrect. Organizational position helps the internal audit activity to achieve independence but is not, by itself, enough to avoid conflict. Answer (C) is incorrect. The board essentially has an oversight rather than an operational role. Answer (D) is correct. To achieve the degree of independence necessary to effectively carry out the responsibilities of the internal audit activity, the chief audit executive has direct and unrestricted access to senior management and the board. This can be achieved through a dual-reporting relationship (Inter. Std. 1100). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 55 Printed for Sanja Knezevic [104] Gleim #: 2.1.3 An organization is in the process of establishing its new internal audit activity. The controller has no previous experience with internal auditors. Due to this lack of experience, the controller advised the applicants that the CAE will be reporting to the external auditors. However, the new chief audit executive will have free access to the controller to report anything important. The controller will then convey the CAE’s concerns to the board of directors. The internal audit activity will Be independent because the CAE has direct access A. to the board. B. Not be independent because the CAE reports to the external auditors. Not be independent because the controller has no experience with internal auditors. C. Not be independent because the organization did not specify that the applicants must be certified internal auditors. D. Answer (A) is incorrect. Under this arrangement, the internal audit activity will not have direct access to the board; the access will be indirect via the controller. Answer (B) is correct. To achieve the degree of independence necessary to effectively carry out the responsibilities of the internal audit activity, the CAE has direct and unrestricted access to senior management and the board (Inter. Std. 1100). Also, the CAE must communicate and interact directly with the board (Attr. Std. 1111). Answer (C) is incorrect. Whether the controller has experience with internal auditors does not affect the internal audit activity’s independence. Answer (D) is incorrect. Although desirable, the CIA designation is not mandatory for a person to become an internal auditor. A CIA should insist on independence for the internal audit activity. [105] Gleim #: 2.1.4 A medium-sized publicly owned organization operating in Country X has grown to a size that the governing authority believes warrants the establishment of an internal audit activity. Country X has legislated internal audit requirements for governmentowned organizations. The organization changed the bylaws to reflect the establishment of the internal audit activity. The governing authority decided that the chief audit executive (CAE) must be a certified internal auditor and will report directly to the newly established audit committee. Which of the items discussed above will contribute the most to the new CAE’s independence? A. The establishment of the internal audit activity is documented in the bylaws. B. Country X has legislated internal auditing requirements. C. The CAE will report to the audit committee. D. The CAE is to be a certified internal auditor. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 56 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Documentation in the bylaws does little to promote independence. Answer (B) is incorrect. Legislated internal audit requirements in Country X do not promote independence. Answer (C) is correct. Independence is effectively achieved when the CAE reports functionally to the board (Inter. Std. 1110). The audit committee is a subset of the board. Answer (D) is incorrect. Independence requires support from senior management and the board. [106] Gleim #: 2.1.5 Which of the following activities undertaken by the internal auditor might be in conflict with the standard of independence? Risk management A. consultant. B. Product development team leader. C. Ethics advocate. D. External audit liaison. Answer (A) is incorrect. An internal auditor’s acting as a risk management consultant does not impair the independence of the internal audit activity. Answer (B) is correct. Independence precludes internal auditors from assuming management roles. Product development team leader is a management role. Answer (C) is incorrect. Internal auditors and the internal audit activity should take an active role in support of an organization’s ethical culture, assuming the role of ethics advocate does not impair the internal auditor’s independence. Answer (D) is incorrect. The internal and external audit functions share information and work collaboratively outside of the influence of management. This role does not conflict with the independence standard. [107] Gleim #: 2.1.6 The reporting relationship within the organization’s management structure that facilitates the day-to-day operations of the internal audit activity is A. Administrative reporting. B. Financial reporting. C. Management reporting. D. Functional reporting. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 57 Printed for Sanja Knezevic Answer (A) is correct. Administrative reporting is the reporting relationship within the organization’s management structure that facilitates the day-today operations of the internal audit activity. Administrative reporting typically includes (1) budgeting and management accounting; (2) human resource administration, including personnel evaluations and compensation; (3) internal communications and information flows; and (4) administration of the organization’s internal policies and procedures (PA 11101, para. 4). Answer (B) is incorrect. Financial reporting focuses primarily on reporting information about performance provided by measures of earnings and its components. Answer (C) is incorrect. A form of management reporting is issuance of financial statements, which report on the organization’s performance to external parties. Answer (D) is incorrect. Functional reporting involves reporting to the board to facilitate the internal audit activity’s independence. [108] Gleim #: 2.1.7 An external quality assessment team was evaluating the independence of an internal audit activity. The internal audit activity performs engagements concerning all of the elements included in its scope. Which of the following reporting responsibilities is most likely to threaten the internal audit activity’s independence? Reporting to the A. President. B. Treasurer. C. Executive vice president. D. Audit committee. Answer (A) is incorrect. Being responsible to the president helps preserve the internal audit activity’s independence by enhancing its position in the organization. Answer (B) is correct. The CAE must report to a level within the organization that allows the internal audit activity to fulfill its responsibilities (Attr. Std. 1110). The higher the level to which the internal audit activity reports, the more likely that independence will be assured. Reporting to the treasurer limits the influence and independence of the internal audit activity. Answer (C) is incorrect. The executive vice president is higher ranking than the treasurer. Answer (D) is incorrect. Because the audit committee is a subset of the board, independence is enhanced when the internal audit activity reports to the audit committee. [109] Gleim #: 2.1.8 The CAE should report functionally to the board. The board is responsible for which of the following activities? I. Internal communication and information flows II. Approval of the internal audit risk assessment and related audit plan III. Approval of annual compensation and salary adjustments for the CAE A. I and II. B. II and III. C. I and III. D. I, II, and III. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 58 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Internal communication and information flows are administrative reporting items. Administrative reporting is the reporting relationship within the management structure. Furthermore, functional reporting also involves the board’s approval of annual compensation and salary adjustments for the CAE. Answer (B) is correct. Organizational independence is effectively achieved when the CAE reports functionally to the board. Examples of functional reporting to the board involve the board Approving the internal audit charter Approving the risk-based internal audit plan Receiving communications from the CAE on the internal audit activity’s performance Approving decisions regarding the appointment and removal of the CAE Making appropriate inquiries of management and the CAE to determine whether there are inappropriate scope or resource limitations (Inter. Attr. Std. 1110) Answer (C) is incorrect. Internal communication and information flows are administrative reporting items. Moreover, functional reporting also involves the board’s approval of the internal audit risk assessment and related audit plan. Answer (D) is incorrect. Internal communication and information flows are administrative reporting items. [110] Gleim #: 2.1.9 Independence permits internal auditors to render impartial and unbiased judgments. The best way to achieve independence is through Individual knowledge A. and skills. B. A dual-reporting relationship. C. Supervision within the organization. D. Organizational knowledge and skills. Answer (A) is incorrect. Individual knowledge and skills allow individual auditors to achieve professional proficiency. Answer (B) is correct. Independence is the freedom from conditions that threaten the ability of the internal audit activity to carry out internal audit responsibilities in an unbiased manner. To achieve the degree of independence necessary to effectively carry out the responsibilities of the internal audit activity, the CAE has direct and unrestricted access to senior management and the board. This can be achieved through a dual-reporting relationship (Inter. Std. 1100). Answer (C) is incorrect. Supervision ensures that engagement objectives are achieved, quality is assured, and staff is developed. Answer (D) is incorrect. Organizational knowledge and skills allow the internal audit activity collectively to achieve professional proficiency. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 59 Printed for Sanja Knezevic [111] Gleim #: 2.1.10 When evaluating the independence of an internal audit activity, a quality assurance review team performing an external assessment considers several factors. Which of the following factors has the least amount of influence when judging an internal audit activity’s independence? Criteria used in making internal auditors’ A. assignments. B. The extent of internal auditor training in communications skills. C. Relationship between engagement records and engagement communications. D. Impartial and unbiased judgments. Answer (A) is incorrect. How individual internal auditors are assigned relates to independence. The auditor’s personal relationships with operating personnel, work experience with the engagement client, etc., affect independence. Answer (B) is correct. Training in communication relates to the knowledge, skills, and other competencies needed to perform engagements, not to independence. Answer (C) is incorrect. If significant engagement observations found in the engagement records are omitted from the engagement communications, independence becomes an issue. Answer (D) is incorrect. Unbiased judgment is an aspect of independence. [112] Gleim #: 2.1.11 The optimal administrative reporting line of the CAE is to A. The audit committee. B. Line management. C. Board of directors. D. CEO or equivalent. Answer (A) is incorrect. Functional reporting is to the board. Answer (B) is incorrect. Administrative reporting preferably is to the CEO. Answer (C) is incorrect. The CAE must communicate and interact directly with the board. Functional reporting needs to be to the board. Answer (D) is correct. Administrative reporting is the reporting relationship within the organization’s management structure that facilitates the day-to-day operations of the internal audit activity. Administrative reporting typically includes (1) budgeting and management accounting; (2) human resource administration, including personnel evaluations and compensation; (3) internal communications and information flows; and (4) administration of the organization’s internal policies and procedures (PA 1110-1, para. 4). Reporting functionally to the board and administratively to the CEO facilitates organizational independence (PA 1110-1, para. 2). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 60 Printed for Sanja Knezevic fb.com/ciaaofficial [113] Gleim #: 2.1.12 Regardless of which reporting relationship the organization chooses, several key actions can help ensure that the reporting lines support and enable the effectiveness and independence of the internal auditing activity. Which key action will not achieve its functional reporting purpose? Organizational independence is effectively achieved when the CAE reports functionally to the board (Interpretation of Standard 1110). A. The CAE should meet with the board, with management present, to reinforce the independence of the internal audit activity. B. The board should have the final authority to approve the internal audit risk assessment. C. The board should approve the CAE’s performance D. evaluation. Answer (A) is incorrect. Functional reporting to the board facilitates the independence of the internal audit activity. Answer (B) is correct. Private meetings between the CAE and the board without management present are an essential part of the functional reporting relationship (PA 1110-1, para. 3). Answer (C) is incorrect. The board approves all decisions regarding the performance evaluation, appointment, or removal of the CAE. Answer (D) is incorrect. The board approves the internal audit risk assessment and the related audit plan. [114] Gleim #: 2.1.13 A formal document (charter) approved by the board that defines the internal audit activity’s purpose, authority, and responsibility enhances its A. Exercise of due professional care. B. Proficiency. C. Relationship with management. D. Independence. Answer (A) is incorrect. Due professional care is an attribute of work performed. Answer (B) is incorrect. Proficiency results from possessing the knowledge, skills, and other competencies required for internal auditors to perform their individual responsibilities. Answer (C) is incorrect. The internal audit activity’s relationship with management is a function of professionalism. The charter establishes independence, not a working relationship. Answer (D) is correct. The charter establishes the internal audit activity’s position within the organization, including the nature of the chief audit executive’s functional reporting relationship with the board (Inter. Attr. Std. 1000). To achieve the degree of independence necessary to effectively carry out the responsibilities of the internal audit activity, the CAE has direct and unrestricted access to senior management and the board (Inter. Attr. Std. 1100). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 61 Printed for Sanja Knezevic [115] Gleim #: 2.1.14 The reporting structure that is most likely to allow the internal audit activity to accomplish its responsibilities is to report administratively to the Board and functionally to the chief A. executive officer. B. Controller and functionally to the chief financial officer. C. Chief executive officer and functionally to the board of directors. D. Chief executive officer and functionally to the external auditor. Answer (A) is incorrect. The reverse arrangement is appropriate. The board is not involved in the routine management of the firm. Answer (B) is incorrect. Reporting administratively to the controller and functionally to the chief financial officer would result in insufficient organizational status for internal auditing. Answer (C) is correct. Reporting functionally to the board and administratively to the organization’s CEO facilitates organizational independence (PA 1110-1, para. 2). Answer (D) is incorrect. The external auditor is not part of the organizational hierarchy. [116] Gleim #: 2.1.15 The organizational level to which the internal audit activity reports A. Must be sufficient to permit the accomplishment of the activity’s responsibilities. B. Is best when the reporting relationship is direct to the board of directors. Requires only the board’s annual approval of the engagement work schedule, staffing plan, and financial budget. C. D. Is guaranteed when the charter specifically defines the activity’s independence. Answer (A) is correct. The CAE must report to a level within the organization that allows the internal audit activity to fulfill its responsibilities (Attr. Std. 1110). Answer (B) is incorrect. The internal audit activity requires day-today support that cannot be provided by the board. For this reason, the internal audit activity should report administratively to the CEO of the organization. Answer (C) is incorrect. Independence requires reporting to a level that can deal with more than simple administrative concerns. Answer (D) is incorrect. A statement in the charter does not guarantee independence. [117] Gleim #: 2.1.16 The board is most likely to participate in approving A. Staff promotions and salary increases. B. Engagement communication observations, conclusions, and recommendations. C. Engagement work programs. D. Appointment of the chief audit executive. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 62 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The organization’s CAE is responsible for staff promotions. Answer (B) is incorrect. The organization’s CAE is responsible for approving engagement communication observations, conclusions, and recommendations. Answer (C) is incorrect. The CAE or designee provides appropriate engagement supervision, which includes providing appropriate instructions during the planning of the engagement and approving the engagement program. Answer (D) is correct. Organizational independence is effectively achieved when the CAE reports functionally to the board. Examples of functional reporting to the board involve the board Approving the internal audit charter Approving the risk-based internal audit plan Receiving communications from the CAE on the internal audit activity’s performance Approving decisions regarding the appointment and removal of the CAE Making appropriate inquiries of management and the CAE to determine whether there are inappropriate scope or resource limitations (Inter. Attr. Std. 1110) [118] Gleim #: 2.1.17 The IIA has indicated that to achieve necessary independence, the CAE should report functionally to whom? A. Senior management. B. Shareholders. C. Chief executive officer. D. The board. Answer (A) is incorrect. Organizational independence is facilitated when the CAE reports functionally to the board and administratively to the CEO. Answer (B) is incorrect. The CAE should report to the audit committee (i.e., the board). Answer (C) is incorrect. The CAE optimally reports to the CEO for administrative purposes. Answer (D) is correct. Organizational independence is effectively achieved when the CAE reports functionally to the board (Inter. Attr. Std. 1110). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 63 Printed for Sanja Knezevic [119] Gleim #: 2.1.18 A service organization is currently experiencing a significant downsizing and process reengineering. Its board of directors has redefined the business goals and established initiatives using in-house developed technology to meet these goals. As a result, a more decentralized approach has been adopted to run the business functions by empowering the business branch managers to make decisions and perform functions traditionally done at a higher level. The internal auditing staff is made up of the chief audit executive, two managers, and five staff auditors, all with financial background. In the past, the primary focus of successful internal audit activities has been the service branches and the six regional division headquarters that support the branches. These division headquarters are the primary targets for possible elimination. The support functions such as human resources, accounting, and purchasing will be brought into the national headquarters, and technology will be enhanced to enable and augment these operations. Up to this point, the internal audit activity has reported to the chief operating officer. Due to the significant changes, there has been some discussion as to changing this reporting relationship. What would be the best reporting relationship? Administratively and functionally A. to the president. B. Administratively to the president and functionally to the board. C. Administratively to the chief financial officer and functionally to the president. D. Administratively and functionally to the chief operating officer. Answer (A) is incorrect. Organizational independence is effectively achieved when the CAE reports functionally to the board. Answer (B) is correct. The chief audit executive must report to a level within the organization that allows the internal audit activity to fulfill its responsibilities (Attr. Std. 1110). The chief audit executive (CAE), reporting functionally to the board and administratively to the organization’s chief executive officer, facilitates organizational independence (PA 1110-1, para. 2). Answer (C) is incorrect. The CAE, reporting functionally to the board and administratively to the organization’s chief executive officer, facilitates organizational independence. Answer (D) is incorrect. The best reporting relationship is administratively to the president, functionally to the board. [120] Gleim #: 2.1.19 A charter is being drafted for a newly formed internal audit activity. Which of the following best describes an appropriate organizational position to be incorporated into the charter? The chief audit executive reports to the chief executive officer but has access to the board. A. B. The chief audit executive is a member of the board. C. The chief audit executive is a staff officer reporting to the chief financial officer. D. The chief audit executive reports to an administrative vice president. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 64 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. The CAE, reporting functionally to the board and administratively to the organization’s CEO, facilitates organizational independence (PA 1110-1, para. 2). The CAE must communicate and interact directly with the board (Attr. Std. 1111). Answer (B) is incorrect. Placing the CAE in a governance position impairs his/her objectivity. Answer (C) is incorrect. Serving as a staff officer and reporting to the CFO limit the influence and independence of the internal audit activity. Answer (D) is incorrect. Reporting to an administrative vice president limits the influence and independence of the internal audit activity. [121] Gleim #: 2.1.20 According to the International Professional Practices Framework, the independence of the internal audit activity is achieved through Staffing A. and supervision. B. Continuing professional development and due professional care. C. Human relations and communications. D. Organizational status and objectivity. Answer (A) is incorrect. Staffing and supervision relate to proficiency rather than independence. Answer (B) is incorrect. Continuing professional development and due professional care relate to proficiency rather than independence. Answer (C) is incorrect. Human relations and communications relate to to proficiency rather than independence. Answer (D) is correct. The organizational status most conducive to this degree of independence is a dual-reporting relationship. Objectivity is an individual attribute of each internal auditor. Objectivity requires that internal auditors do not subordinate their judgment on audit matters to others (Inter. Attr. Std. 1100, para. 2). [122] Gleim #: 2.1.21 Freedom from conditions that threaten internal auditors’ ability to do unbiased work is A. Control. B. Compliance. C. Independence. D. Avoidance of conflicts of interest. Answer (A) is incorrect. Control is “any action taken by management, the board, or other parties to manage risk and increase the likelihood that established objectives and goals will be achieved” (The IIA Glossary). Answer (B) is incorrect. Compliance is “adherence to policies, plans, procedures, laws, regulations, contracts, or other requirements” (The IIA Glossary). Answer (C) is correct. Independence is “the freedom from conditions that threaten the ability of the internal audit activity to carry out internal audit responsibilities in an unbiased manner” (The IIA Glossary). Answer (D) is incorrect. Conditions other than conflicts of interest may create bias or the appearance of bias. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 65 Printed for Sanja Knezevic [123] Gleim #: 2.1.22 In some cultures and organizations, managers insist that an internal audit activity is not needed to provide a critical assessment of the organization’s operations. This kind of management attitude will most probably have an adverse effect on the internal audit activity’s Operating A. budget variance. B. Effectiveness. C. Performance appraisals. D. Policies and procedures. Answer (A) is incorrect. An operating budget variance report is a control device used to monitor actual performance. Lack of management cooperation could cause unfavorable variances, but favorable variances also could occur if many engagements were subject to scope impairments. Answer (B) is correct. In this situation, management is highly averse to analysis or possible criticism of its actions. Consequently, the internal audit activity will most likely not report to an organizational level that will allow it to fulfill its responsibilities (Attr. Std. 1110). Furthermore, engagement communications are unlikely to receive adequate consideration, and appropriate action is unlikely to be taken on engagement recommendations (PA 1110-1, para. 2). Answer (C) is incorrect. Evaluation of the internal auditing staff should not be affected by lack of cooperation on the part of noninternal auditing management. Answer (D) is incorrect. Policies and procedures of the internal audit activity are developed by the internal audit activity. They should not be affected by noninternal auditing management. [124] Gleim #: 2.2.23 During the performance of an engagement to evaluate a division’s controls over purchasing, the chief purchasing agent asked why the internal auditor had requested documents pertaining to transactions with a particular supplier. The internal auditor’s proper response is to A. Treat the inquiry as a scope limitation. Explain the reasons for the information request to promote cooperation with the engagement client. B. Refuse to explain the information request to preserve the integrity of the engagement process. C. Consider the specific circumstances before deciding whether to disclose the reasons for the information request. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 66 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A scope limitation is a restriction placed upon the internal audit activity that precludes it from accomplishing its objectives and plans. Answer (B) is incorrect. The CAE should consider the specific circumstances before deciding whether to disclose the reasons for the information request. Answer (C) is incorrect. It is not always necessary or desirable to refuse to explain an information request. Answer (D) is correct. At times, an internal auditor may be asked by the engagement client or other parties to explain why a document that has been requested is relevant to an engagement. Disclosure or nondisclosure during the engagement of the reasons documents are needed should be determined based on the circumstances. Significant irregularities may dictate a less open environment than would normally contribute to a cooperative engagement. However, that is a judgment that should be made by the chief audit executive in light of the specific circumstances. Moreover, the internal audit activity must be free from interference in determining the scope of internal auditing, performing work, and communicating results (Impl. Std. 1110.A1). [125] Gleim #: 2.2.24 An appropriate internal auditing role in a feasibility study is to Serve on the task force for the A. preliminary survey. B. Ascertain if the feasibility study addresses cost-benefit relationships. C. Determine the requirements for preparing a manual of specifications. Participate in the drafting of recommendations for the computer acquisition and implementation. D. Answer (A) is incorrect. Serving on the task force for the preliminary survey is appropriate for users and functional management. Answer (B) is correct. Assessing the adequacy of a feasibility study is properly within the scope of work of internal audit. The other three choices involve internal audit participation in decisions that are properly those of management. Answer (C) is incorrect. Determining the requirements for preparing a manual of specifications is appropriate for users and functional management. Answer (D) is incorrect. Computer experts should participate in the drafting of recommendations for the computer acquisition and implementation. [126] Gleim #: 2.2.25 Internal auditors must be objective in performing their work. Assume that the chief audit executive received an annual bonus as part of that individual’s compensation package. The bonus may impair the CAE’s objectivity if The bonus is administered by the board of directors or its salary administration committee. A. The bonus is based on monetary amounts recovered or recommended future savings as a result of engagements. B. C. The scope of internal auditing is evaluating control rather than account balances. D. All of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 67 Printed for Sanja Knezevic Answer (A) is incorrect. The board of directors needs to determine the CAE’s compensation. Answer (B) is correct. Internal auditors must have an impartial, unbiased attitude and avoid any conflict of interest (Attr. Std. 1120). Conflict of interest is a situation in which an internal auditor, who is in a position of trust, has a competing professional or personal interest (Inter. Std. 1120). In this case, the CAE’s objectivity could be impaired if the bonus, a competing personal interest, is based on monetary amounts recovered or recommended future savings as a result of engagements. Answer (C) is incorrect. The internal audit activity’s scope of work includes evaluating and contributing to the improvement of risk management, control, and governance processes. Answer (D) is incorrect. Objectivity is not impaired if the board determines the director’s compensation or if the scope of work is evaluating control rather than account balances. [127] Gleim #: 2.2.26 Objectivity is most likely impaired by an internal auditor’s Continuation on an engagement at a division for which (s)he will soon be responsible as the result of a promotion. A. Reduction of the scope of an engagement due to budget B. restrictions. Participation on a task force that recommends standards for control of a new distribution system. C. D. Review of a purchasing agent’s contract drafts prior to their execution. Answer (A) is correct. Internal auditors must have an impartial, unbiased attitude and avoid any conflict of interest (Attr. Std. 1120). Conflict of interest is a situation in which an internal auditor, who is in a position of trust, has a competing professional or personal interest (Inter. Std. 1120). The internal auditor’s promotion may create a bias. Answer (B) is incorrect. Budget restrictions do not constitute an impairment of independence or objectivity. Answer (C) is incorrect. An internal auditor may recommend, but not implement, standards of control and still maintain objectivity. Answer (D) is incorrect. An internal auditor may review contracts prior to their execution. [128] Gleim #: 2.2.27 In which of the following scenarios does the auditor most likely have organizational independence but lack objectivity? Reports to the audit client but does not report fully about the reason for corrective action taken. A. B. Reports to the board and reports fully about corrective action taken. C. Reports to the audit client and reports fully about corrective action taken. Reports to the board but does not report fully about the reason for corrective action taken. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 68 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Reporting to the audit client does not allow the internal audit activity to fulfill its responsibilities. Answer (B) is incorrect. When the auditor reports to the board and reports fully about the corrective action taken, no apparent independence or objectivity issue arises. Answer (C) is incorrect. Reporting to the client indicates a lack of independence. Answer (D) is correct. Organizational independence is effectively achieved when the CAE reports functionally to the board (Inter. Attr. Std. 1110). Failing to report fully about the reason for corrective action may imply bias (a loss of objectivity) with regard to the audit client. [129] Gleim #: 2.2.28 An internal auditor most likely will have a conflict of interest by providing an assurance service with regard to a Financial activity in which the internal auditor had been a key employee 5 years previously. A. Purchasing activity if a major supplier is owned by the internal auditor’s sister-inlaw. B. Data processing center for which the internal auditor had performed the service three times previously. C. Computer system for which the internal auditor had been the internal audit activity’s representative on the design team. D. Answer (A) is incorrect. Objectivity is presumed to be impaired if an internal auditor provides assurance services for an activity for which the internal auditor had responsibility within the previous year. Thus, 5 years is a reasonable lapse of time to safeguard the employee from a charge of conflict of interest. Answer (B) is correct. The CAE makes staff assignments so that potential and actual conflicts of interest and bias are avoided (PA 1120-1, para. 2). A close relative’s involvement with a supplier of an engagement client is an apparent conflict of interest. Answer (C) is incorrect. Although rotation of assignments is preferable, no conflict of interest is involved in performing an assurance service for the same activity repeatedly. Answer (D) is incorrect. Objectivity is not impaired if the internal auditor’s responsibility was limited to recommending standards of control for systems or reviewing procedures before implementation. [130] Gleim #: 2.2.29 Management has requested the internal audit activity to perform an engagement to recommend procedures and policies for improving management control over the telephone marketing operations of a major division. The chief audit executive should Not accept the engagement because recommending controls would impair future objectivity regarding this operation. A. Not accept the engagement because internal audit activities are presumed to have expertise regarding accounting controls, not marketing controls. B. Accept the engagement, but indicate to management that, because recommending controls impairs independence, future engagements in the area will be impaired. C. Accept the engagement because objectivity will D. not be impaired. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 69 Printed for Sanja Knezevic Answer (A) is incorrect. The CAE should accept the engagement. Recommending controls is not considered to impair independence or objectivity. Answer (B) is incorrect. The engagement should be accepted. The internal audit activity must have or obtain the knowledge, skills, and competencies to evaluate and improve all of the organization’s risk management, control, and governance processes. Answer (C) is incorrect. Independence is not impaired by making control recommendations. Answer (D) is correct. The CAE should accept the engagement. Recommending standards of control for systems or reviewing procedures prior to implementation does not impair objectivity (PA 1120-1, para. 4). [131] Gleim #: 2.2.30 Which of the following statements is an appropriate reason for the internal audit activity not to participate in the systems development process? Recommendations prior to implementation will affect independence, and the internal auditors will not be able to perform an objective evaluation after the system is implemented. A. Participation will delay implementation B. of the project. Participation will cause the internal auditors to be labeled as partial owners of the application, and they will then have to share the blame for any problems that remain in the system. C. D. None of the answers are correct. Answer (A) is incorrect. Internal audit activity independence is not affected by recommending control standards or reviewing procedures before implementation. Answer (B) is incorrect. Internal audit activity participation will not delay the project unless needed controls were absent. Answer (C) is incorrect. The internal auditors may participate in systems development but must not draft procedures or design, install, or operate the system. Answer (D) is correct. Objectivity is not adversely affected when the internal auditors recommend standards of control for systems or review procedures before they are implemented. Designing, installing, drafting procedures for, or operating systems is presumed to impair objectivity (PA 1120-1, para. 4). [132] Gleim #: 2.2.31 Assessing individual objectivity of internal auditors is the responsibility of A. The chief executive officer. B. The board. C. The audit committee. D. The chief audit executive. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 70 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Assessing individual objectivity of internal auditors is the responsibility of the chief audit executive. Answer (B) is incorrect. Assessing individual objectivity of internal auditors is the responsibility of the chief audit executive. Answer (C) is incorrect. Assessing individual objectivity of internal auditors is the responsibility of the chief audit executive. Answer (D) is correct. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. [133] Gleim #: 2.2.32 Which of the following activities is not presumed to impair the objectivity of an internal auditor? Recommending standards of control for a new information I. system application Drafting procedures for running a new computer application to ensure that proper controls are installed II. Performing reviews of procedures for a new computer application before it is installed III. A. I only. B. II only. C. III only. D. I and III. Answer (A) is incorrect. Performing reviews of procedures is presumed not to impair objectivity. Answer (B) is incorrect. Drafting procedures is presumed to impair objectivity. Answer (C) is incorrect. Recommending standards of control is presumed not to impair objectivity. Answer (D) is correct. The internal auditor’s objectivity is not adversely affected when the auditor recommends standards of control for systems or reviews procedures before they are implemented. Designing, installing, or drafting procedures for operating systems is presumed to impair objectivity (PA 1120-1, para. 4). [134] Gleim #: 2.2.33 Reengineering is the thorough analysis, fundamental rethinking, and complete redesign of essential business processes. The intended result is a dramatic improvement in service, quality, speed, and cost. An internal auditor’s involvement in reengineering should include all of the following except A. Determining whether the process has senior management’s support. B. Recommending areas for consideration. C. Developing audit plans for the new system. D. Directing the implementation of the redesigned process. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 71 Printed for Sanja Knezevic Answer (A) is incorrect. Internal auditors may perform the function of determining whether the process has senior management’s support. Answer (B) is incorrect. Internal auditors may perform the function of recommending areas for consideration. Answer (C) is incorrect. Internal auditors may perform the function of developing audit plans for the new system. Answer (D) is correct. Designing, installing, or drafting procedures for operating systems is presumed to impair objectivity (PA 1120-1, para. 4). [135] Gleim #: 2.2.34 An activity appropriately performed by the internal audit activity is Designing A. systems of control. B. Drafting procedures for systems of control. C. Reviewing systems of control before implementation. D. Installing systems of control. Answer (A) is incorrect. Designing systems is presumed to impair objectivity. Answer (B) is incorrect. Drafting procedures for systems is presumed to impair objectivity. Answer (C) is correct. The internal auditor’s objectivity is not adversely affected when the auditor recommends standards of control for systems or reviews procedures before they are implemented (PA 1120-1, para. 4). Answer (D) is incorrect. Installing systems of control is presumed to impair objectivity. [136] Gleim #: 2.2.35 Which of the following most seriously compromises confidence in the internal audit activity? Internal auditors frequently draft revised procedures for departments whose procedures have been criticized in an engagement communication. A. The chief audit executive has dual reporting responsibility to the organization’s chief executive officer and the board of directors. B. The internal audit activity and the organization’s external auditors engage in joint planning of total engagement coverage to avoid duplicating each other’s work. C. The internal audit activity is included in the review cycle of the organization’s contracts with other organizations before the contracts are executed. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 72 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Confidence in the internal audit activity derives from independence (an attribute of the internal audit activity as a whole), and objectivity (an attribute of individual internal auditors). Because designing, installing, drafting procedures for, or operating systems impairs the objectivity of internal auditors (PA 1120-1, para. 4), such services may create a conflict of interest, a situation in which internal auditors have a competing professional or personal interest. This may create an appearance of impropriety that undermines confidence in the internal audit activity (Inter. Attr. Std. 1120). Answer (B) is incorrect. Dual reporting to the CEO and the board of directors is ideal. Answer (C) is incorrect. The CAE should share information and coordinate activities with other internal and external providers to ensure proper coverage and minimize duplication of efforts. Answer (D) is incorrect. Including the internal audit activity in the review cycle of the organization’s contracts is appropriate. [137] Gleim #: 2.2.36 An organization is planning to develop and implement a new computerized purchase order system in one of its manufacturing subsidiaries. The vice president of manufacturing has requested that internal auditors participate on a team consisting of representatives from finance, manufacturing, purchasing, and marketing. This team will be responsible for the implementation effort. Eager to take on this high profile project, the chief audit executive assigns a senior internal auditor to the project to assist “as needed.” Assuming the senior internal auditor performed all of the following activities, which one will impair objectivity if the internal auditor is asked to review the purchase order system on a post-engagement basis? Helping to identify and define A. control objectives. B. Testing for compliance with system development standards. C. Evaluate risk exposures of systems and programming standards. D. Drafting operating procedures for the new system. Answer (A) is incorrect. Helping to identify and define control objectives is an appropriate internal audit function. Answer (B) is incorrect. Internal auditors should evaluate risk exposures and the controls relating to compliance with laws, regulations, and contracts. Answer (C) is incorrect. Internal auditors evaluate risk exposures of information systems. They may also recommend standards of control or review procedures before implementation without adversely affecting their objectivity. Answer (D) is correct. An internal auditor’s objectivity is not adversely affected when the auditor recommends standards of control for systems or reviews procedures before they are implemented. Designing, installing, drafting procedures for, or operating systems, however, are presumed to impair the internal auditor’s objectivity (PA 1120-1, para. 4). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 73 Printed for Sanja Knezevic [138] Gleim #: 2.2.37 The major reason for the internal auditor’s involvement in information systems development is for the internal auditor to Gain familiarity with systems for use in A. subsequent reviews. B. Help assure that systems have adequate control procedures. C. Help minimize the cost and development time for new systems. D. Propose enhancements for subsequent development and implementation. Answer (A) is incorrect. Gaining familiarity with systems for use in subsequent reviews is not the major reason for the internal auditor’s involvement in information systems development. Answer (B) is correct. The internal audit activity evaluates and improves risk management, control, and governance processes. The internal auditor’s objectivity is not adversely affected when the auditor recommends standards of control for systems or reviews procedures before they are implemented. The auditor’s objectivity is considered to be impaired if the auditor designs, installs, drafts procedures for, or operates such systems (PA 1120-1, para. 4). Answer (C) is incorrect. Minimizing the cost and development time for new systems is not the major reason for the internal auditor’s involvement in information systems development. Answer (D) is incorrect. Proposing enhancements for subsequent development and implementation is a managerial, not an internal auditing, function. [139] Gleim #: 2.2.38 Assuming that the internal auditing staff possesses the necessary experience and training, which of the following services is most appropriate for a staff internal auditor to undertake? A. Substitute for the accounts payable supervisor while (s)he is on sick leave. Determine the profitability of alternative investment acquisitions and select the best alternative. B. As part of an evaluation team, review vendor accounting software internal controls and rank according to exposures. C. Participate in an internal audit of the accounting department shortly after transferring from the accounting department. D. Answer (A) is incorrect. An internal auditor’s objectivity is presumed to be impaired for at least 1 year with respect to activities (s)he previously performed. Answer (B) is incorrect. Investment decisions are management’s responsibility. Answer (C) is correct. An internal auditor’s objectivity is not impaired when the auditor recommends standards of control for systems or reviews procedures before they are implemented (PA 1120-1, para. 4). Answer (D) is incorrect. An internal auditor should not be assigned to engagements concerning activities (s)he previously performed until at least 1 year has elapsed. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 74 Printed for Sanja Knezevic fb.com/ciaaofficial [140] Gleim #: 2.2.39 Internal auditors should be objective. Objectivity Requires internal auditors not to subordinate their judgment on audit matters to that of others. A. Is required only in assurance B. engagements. C. Is freedom from threats to the ability to perform audit work without bias. Prohibits internal auditors from providing consulting services relating to operations for which they had previous responsibility. D. Answer (A) is correct. Objectivity is “an unbiased mental attitude that allows internal auditors to perform engagements in such a manner that they believe in their work product and that no quality compromises are made. Objectivity requires that internal auditors do not subordinate their judgment on audit matters to others” (The IIA Glossary). Answer (B) is incorrect. Objectivity also is required in a consulting engagement. Answer (C) is incorrect. Independence is freedom from threats to the ability to perform audit work without bias. Answer (D) is incorrect. Internal auditors may provide consulting services relating to operations for which they had previous responsibility. [141] Gleim #: 2.2.40 The CAE bears the responsibility to do which of the following? A. Assess the level of independence of the board. Assess the level of knowledge, skills, and competencies of the chief financial officer. B. C. Foster collective objectivity. D. Foster individual objectivity. Answer (A) is incorrect. Independence is a quality of the internal audit activity, not the board. Answer (B) is incorrect. The concept of knowledge, skills, and competencies applies to individual internal auditors. Answer (C) is incorrect. Objectivity is an individual, not a collective, quality. Answer (D) is correct. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. [142] Gleim #: 2.2.41 Which of the following is a true statement regarding the timing of assessments of individual objectivity on the part of internal auditors? A. It must be performed annually. B. It must be performed in conjunction with the audit risk assessment. C. It is performed at the discretion of the board. D. It is performed at the discretion of the CAE. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 75 Printed for Sanja Knezevic Answer (A) is incorrect. The CAE determines the appropriate time frame for assessing the objectivity of internal audit staff. Answer (B) is incorrect. The CAE determines the appropriate time frame for assessing the objectivity of internal audit staff. Answer (C) is incorrect. The CAE determines the appropriate time frame for assessing the objectivity of internal audit staff. Answer (D) is correct. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. These can take the form of periodic reviews of conflicts of interest or as-needed assessments during the staffing requirements phase of each engagement. [143] Gleim #: 2.2.42 Which of the following actions is required of the CAE in regard to the objectivity of internal auditors? A. Maximize. B. Prioritize. C. Manage. D. Assess. Answer (A) is incorrect. The CAE’s responsibility with regard to the objectivity of internal auditors is to assess and maintain. Answer (B) is incorrect. The CAE’s responsibility with regard to the objectivity of internal auditors is to assess and maintain. Answer (C) is incorrect. The CAE’s responsibility with regard to the objectivity of internal auditors is to assess and maintain. Answer (D) is correct. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. [144] Gleim #: 2.2.43 The CAE bears the responsibility to do which of the following? A. Encourage the objectivity of the board. B. Encourage the objectivity of the CEO. C. Foster an attitude of professional skepticism among members of the board. D. Maintain individual objectivity. Answer (A) is incorrect. Objectivity is a quality of individual internal auditors, not the board. Answer (B) is incorrect. Objectivity is a quality of individual internal auditors, not the CEO. Answer (C) is incorrect. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. Answer (D) is correct. The CAE must establish policies and procedures to assess the objectivity of individual internal auditors. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 76 Printed for Sanja Knezevic fb.com/ciaaofficial [145] Gleim #: 2.2.44 Maintaining individual objectivity of internal auditors is the responsibility of The chairperson of the A. board of directors. B. The chairperson of the audit committee. C. The external assessment team. D. The chief audit executive. Answer (A) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (B) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. The factor most important to the maintenance of individual objectivity. Answer (C) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (D) is correct. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. [146] Gleim #: 2.2.45 Maintaining individual objectivity is most dependent on Clearly informing auditee departments and functions of The IIA definition of conflict of interest. A. B. An annual evaluation by the board. C. An annual evaluation by an external assessment team. D. Internal auditors avoiding conflicts of interest. Answer (A) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (B) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (C) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (D) is correct. Internal auditors should be aware of the possibility of new conflicts of interest that may arise owing to changes in personal circumstances or the particular auditees to which an auditor may be assigned. [147] Gleim #: 2.2.46 Which of the following actions is required of the CAE and internal auditors themselves in regard to the objectivity of internal auditors? A. Maintain. B. Delegate. C. Enhance. D. Promote. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 77 Printed for Sanja Knezevic Answer (A) is correct. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (B) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (C) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. Answer (D) is incorrect. The responsibility rests with the CAE and with internal auditors themselves to maintain a sense of objectivity. [148] Gleim #: 2.3.47 When faced with an imposed scope limitation, the chief audit executive needs to Refuse to perform the engagement until the scope limitation A. is removed. B. Communicate the potential effects of the scope limitation to the board. C. Increase the frequency of engagements concerning the activity in question. D. Assign more experienced personnel to the engagement. Answer (A) is incorrect. The engagement may be conducted under a scope limitation. Answer (B) is correct. A scope limitation, along with its potential effect, needs to be communicated, preferably in writing, to the board (PA 1130-1, para. 3). Answer (C) is incorrect. A scope limitation does not necessarily require more frequent engagements. Answer (D) is incorrect. A scope limitation does not necessarily require more experienced personnel. [149] Gleim #: 2.3.48 In which of the following situations does an internal auditor potentially lack objectivity? An internal auditor reviews the procedures for a new electronic data interchange (EDI) connection to a major customer before it is implemented. A. A former purchasing assistant performs a review of internal controls over purchasing 4 months after being transferred to the internal auditing department. B. An internal auditor recommends standards of control and performance measures for a contract with a service organization for the processing of payroll and employee benefits. C. A payroll accounting employee assists an internal auditor in verifying the physical inventory of small motors. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 78 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Objectivity is not adversely affected when the internal auditor recommends standards of control for systems or reviews procedures before they are implemented. Answer (B) is correct. Persons transferred to or temporarily engaged by the internal audit activity should not be assigned to audit those activities they previously performed until at least 1 year has elapsed. Such assignments are presumed to impair objectivity (PA 1130.A1-1, para. 1). Answer (C) is incorrect. Objectivity is not adversely affected when the internal auditor recommends standards of control for systems or reviews procedures before they are implemented. Answer (D) is incorrect. Use of staff from other areas to assist the internal auditor does not impair objectivity, especially when the staff is from outside of the area where the engagement is being performed. [150] Gleim #: 2.3.49 The internal auditors must be able to distinguish carefully between a scope limitation and other limitations. Which of the following is not considered a scope limitation? The divisional management of an engagement client has indicated that the division is in the process of converting a major computer system and has indicated that the information systems portion of the planned engagement will have to be postponed until next year. A. The board reviews the engagement work schedule for the year and deletes an engagement that the chief audit executive thought was important to conduct. B. The engagement client has indicated that certain customers cannot be contacted because the organization is in the process of negotiating a long-term contract with the customers and they do not want to upset the customers. C. None of the answers D. are correct. Answer (A) is incorrect. Postponing the portion of an engagement concerning a major computer system is a scope limitation. This delay restricts the performance of engagement procedures. Answer (B) is correct. The board’s decision to delete an engagement from the annual engagement work schedule is not a scope limitation. The board’s approval of the internal audit plan is part of the functional reporting relationship of the internal audit activity to the board (PA 1110-1, para. 3). Answer (C) is incorrect. Prohibiting contact with certain customers is a scope limitation. This prohibition restricts the performance of specific procedures. Answer (D) is incorrect. Other answer choices state scope limitations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 79 Printed for Sanja Knezevic [151] Gleim #: 2.3.50 During the course of an engagement, an internal auditor makes a preliminary determination that a major division has been inappropriately capitalizing research and development expense. The engagement is not yet completed, and the internal auditor has not documented the problem or determined that it really is a problem. However, the internal auditor is informed that the chief audit executive has received the following communication from the president of the organization: “The controller of Division B informs me that you have discovered a questionable account classification dealing with research and development expense. We are aware of the issue. You are directed to discontinue any further investigation of this matter until informed by me to proceed. Under the confidentiality standard of your profession, I also direct you not to communicate with the outside auditors regarding this issue.” Which of the following is an appropriate action for the CAE to take regarding the questionable item? Immediately report the communication to The IIA and ask for an ethical interpretation and guidance. A. Inform the president that this scope limitation will need to be reported to the board. B. Continue to investigate the area until all the facts are determined and document all the relevant facts in the engagement records. C. Immediately notify the external auditors of the problem to avoid aiding and abetting a potential crime by the organization. D. Answer (A) is incorrect. The IIA has no authority in this matter. Answer (B) is correct. A scope limitation along with its potential effect need to be communicated, preferably in writing, to the board (PA 1130-1, para. 3). Answer (C) is incorrect. The CAE needs first to consult the board. The CAE adds value by serving the organization, and the board may, in fact, be fully aware of the problem and may not want to incur additional costs. Answer (D) is incorrect. The engagement work is preliminary, and the internal auditor has not yet formed a basis for an opinion. Thus, contacting the external auditors is premature. However, if an inquiry is made by the external auditors, the internal auditors should share the work done to date. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 80 Printed for Sanja Knezevic fb.com/ciaaofficial [152] Gleim #: 2.3.51 Which of the following combinations best illustrates a scope limitation and the appropriate response by the CAE? Nature of Internal Limitation Audit Action A. Engagement client limits scope based upon proprietary information Report only to the controller B. Engagement client will not provide access to records needed for approved work schedule Report to the board C. Engagement client requests that the engagement be delayed for 2 weeks to allow it to close its books Report directly to the CEO and controller D. Engagement client will not allow internal auditor to contact major customers as part of an engagement to evaluate the efficiency of operations No reporting needed because the operational engagement concerns operational efficiency Answer (A) is incorrect. A scope limitation needs to be reported to the board. Answer (B) is correct. A scope limitation is a restriction placed on the internal audit activity that precludes it from accomplishing its objectives and plans. Among other things, a scope limitation may restrict the internal audit activity’s access to records, personnel, and physical properties relevant to the performance of engagements (PA 1130-1, para. 2). A scope limitation and its potential effect need to be communicated, preferably in writing, to the board (PA 1130-1, para. 3). Answer (C) is incorrect. Merely delaying the engagement to permit closing the books is not usually considered a scope limitation. Answer (D) is incorrect. Reporting is necessary. [153] Gleim #: 2.3.52 An internal auditor who had been supervisor of the accounts payable section should not perform an assurance review of that section Because a reasonable period of time in which to establish independence cannot be determined. A. Until at least B. 1 year has elapsed. C. Until after the next annual review by the external auditors. D. Until it is clear that the new supervisor has assumed the responsibilities. Answer (A) is incorrect. The issues are whether (1) objectivity (not independence) has been restored and (2) at least 1 year has elapsed. Answer (B) is correct. Persons transferred to, or temporarily engaged by, the internal audit activity should not be assigned to audit activities they previously performed until at least 1 year has elapsed. Such assignments are presumed to impair objectivity (PA 1130.A1-1, para. 1). Answer (C) is incorrect. The external review does not bear any relation to restoring the internal auditor’s objectivity. Answer (D) is incorrect. The new supervisor presumably would have assumed his/her responsibilities immediately. Hence, 1 year could not have elapsed. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 81 Printed for Sanja Knezevic [154] Gleim #: 2.3.53 A treasury department employee transferred to the internal audit activity of the same organization last month. The chief financial officer of the organization has suggested that, because of the employee’s significant knowledge in this area, it would be a good idea for the employee to immediately begin an engagement to evaluate the treasury department. In this circumstance, the employee should Accept the engagement and begin A. work immediately. Discuss the need for such an engagement with the employee’s former superior, the treasurer. B. Suggest that the engagement be performed by another member of the internal audit staff. C. Offer to prepare an engagement work program but suggest that interviews with the employee’s former co-workers be conducted by other members of the internal audit staff. D. Answer (A) is incorrect. The proposed engagement is presumed to impair objectivity. Answer (B) is incorrect. Internal auditors are not to subordinate their judgment on engagement matters to that of others. Answer (C) is correct. Another internal auditor should be assigned. Persons transferred to or temporarily engaged by the internal audit activity should not be assigned to audit those activities they previously performed until at least 1 year has elapsed. Such assignments are presumed to impair objectivity, and additional consideration should be exercised when supervising the engagement work and communicating engagement results (PA 1130.A1-1, para. 1). Answer (D) is incorrect. The preparation of the engagement work program offers significant opportunities for bias. [155] Gleim #: 2.3.54 The internal audit activity encounters a scope limitation from senior management that will affect the activity’s ability to meet its goals and objectives for a potential engagement client. The nature of the scope limitation needs to be Noted in the engagement working papers, but the engagement should be carried out as scheduled and the scope limitation worked around, if possible. A. Communicated to the external auditors, so they can investigate the area in more detail. B. C. Communicated, preferably in writing, to the board. Communicated to management stating that the limitation will not be accepted because it would impair the internal audit activity’s independence. D. Answer (A) is incorrect. The limitation needs to be communicated first to the board. Answer (B) is incorrect. No requirement or need to communicate the limitation to the external auditor exists. Answer (C) is correct. A scope limitation, along with its potential effect, needs to be communicated, preferably in writing, to the board (PA 1130-1, para. 3). Answer (D) is incorrect. The internal audit activity exists to help the organization achieve its objectives. Thus, the internal auditors must communicate with the board about conflicts with management. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 82 Printed for Sanja Knezevic fb.com/ciaaofficial [156] Gleim #: 2.3.55 A multinational organization has an agreement with a value-added network (VAN) that provides the encoding and communications transfer for the organization’s electronic data interchange (EDI) and electronic funds transfer (EFT) transactions. Before transfer of data to the VAN, the organization performs online preprocessing of the transactions. The internal auditor is responsible for assessing preprocessing controls. In addition, the agreement between the organization and the VAN states that the internal auditor is allowed to examine and report on the controls in place at the VAN on an annual basis. The contract specifies that access to the VAN can occur on a surprise basis during the second or third quarter of the fiscal year. This period was chosen so it would not interfere with processing during the VAN’s peak transaction periods. This provision was not reviewed with internal auditing. The annual engagement work schedule approved by the board of directors specifies that a full review would be done during the current year. When the internal auditor called to arrange the annual control review during the third quarter, the VAN stated that it could not accommodate the internal auditor because the peak processing period started earlier than normal this year and all VAN personnel were occupied. This scope limitation, along with its potential effect, must be communicated to which one of the following? The organization’s A. board of directors. B. The board of directors of the VAN. C. The board of directors of both the organization and the VAN. D. The limitation does not need to be communicated at the board of directors level. Answer (A) is correct. The scope limitation and its potential effect should be communicated, preferably in writing, to the board. However, the chief audit executive needs to consider whether it is appropriate to inform the board regarding scope limitations that were previously communicated to and accepted by the board (PA 1130-1, para. 3). Answer (B) is incorrect. The internal auditor should not communicate directly with the board of the VAN. Answer (C) is incorrect. The internal auditor should not communicate directly with the board of the VAN. Answer (D) is incorrect. A scope limitation must be communicated to the board. [157] Gleim #: 2.3.56 An internal auditor assigned to audit a vendor’s compliance with product quality standards is the brother of the vendor’s controller. The auditor should A. Accept the assignment but avoid contact with the controller during fieldwork. Accept the assignment but disclose the relationship in the engagement final communication. B. C. Notify the vendor of the potential conflict of interest. D. Notify the chief audit executive of the potential conflict of interest. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 83 Printed for Sanja Knezevic Answer (A) is incorrect. Given a family connection with the auditee, even if the auditor avoids contact with the controller, the appearance of a conflict of interest exists. Answer (B) is incorrect. Situations of potential conflict of interest or bias should be avoided, not merely disclosed. Answer (C) is incorrect. Conflicts of interest are to be reported to the chief audit executive, not the vendor or engagement client. Answer (D) is correct. Internal auditors are to report to the chief audit executive (CAE) any situations in which an actual or potential impairment to independence or objectivity may reasonably be inferred, or if they have questions about whether a situation constitutes an impairment to objectivity or independence (PA 1130-1, para. 1). [158] Gleim #: 2.3.57 The internal audit activity should be free to audit and report on any activity that also reports to its administrative head if it considers such coverage to be appropriate for its audit plan. Any limitation in scope or reporting of results of these activities needs to be brought to the attention of the Chief A. executive officer. B. Chief financial officer. C. External auditor. D. Board. Answer (A) is incorrect. The CEO may be the administrative head of the internal audit activity. Answer (B) is incorrect. The CFO is also responsible for the organization’s accounting functions. Thus, when a scope or reporting limitation exists, the CFO may be responsible for it. Answer (C) is incorrect. The external auditor should not be notified unless the board believes it is necessary. Answer (D) is correct. A scope limitation, along with its potential effect needs to be communicated, preferably in writing, to the board (PA 1130-1, para. 3). [159] Gleim #: 2.3.58 Independence is freedom from conditions that threaten the ability of the internal audit activity to carry out internal audit responsibilities in an unbiased manner. Which policy best promotes independence? Requiring internal auditors to report to the chief audit executive any conflicts of interest or bias. A. Preventing the internal audit activity from recommending standards of control for systems that it evaluates. B. C. Allowing engagements concerning sensitive operations to be outsourced. Preventing personnel transfers from operating activities to the internal audit activity. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 84 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Internal auditors are to report to the chief audit executive (CAE) any situation in which (1) an actual or potential impairment of independence or objectivity may reasonably be inferred or (2) they have questions about whether the situation constitutes an impairment of objectivity or independence. If the CAE determines that impairment exists or may be inferred, (s)he needs to reassign the auditor(s) (PA 1130-1, para. 1). Answer (B) is incorrect. Internal auditing may recommend standards of control for systems that it evaluates. Answer (C) is incorrect. Outsourcing certain engagements does not promote the independence of the internal audit activity. Answer (D) is incorrect. Transfers from operating activities to the internal audit activity usually are permitted. However, transferees should not be assigned to engagements concerning activities they previously performed until at least 1 year has elapsed. [160] Gleim #: 2.3.59 An internal auditor has recently received an offer from the manager of the marketing department of a weekend’s free use of his beachfront condominium. No engagement is currently being conducted in the marketing department, and none is scheduled. The internal auditor Should reject the offer and report it to the appropriate A. supervisor. B. May accept the offer because its value is immaterial. C. May accept the offer because no engagement is being conducted or planned. D. May accept the offer if approved by the appropriate supervisor. Answer (A) is correct. An internal auditor is not to accept fees, gifts, or entertainment from an employee, client, customer, supplier, or business associate. Accepting a fee or gift may imply that the auditor’s objectivity has been impaired. Even though an engagement is not being conducted in the applicable area at that time, a future engagement may result in the appearance of impairment of objectivity. Thus, no consideration should be given to the engagement status as justification for receiving fees or gifts. The receipt of promotional items (such as pens, calendars, or samples) that are available to the general public and have minimal value do not hinder internal auditors’ professional judgments (PA 11301, para. 4). Impairment of independence or objectivity, in fact or appearance, must be disclosed to appropriate parties (Attr. Std. 1130). Answer (B) is incorrect. The value of a weekend vacation is not immaterial. Answer (C) is incorrect. The status of engagements is not a justification for receiving fees or gifts. Answer (D) is incorrect. A supervisor may not approve unethical behavior. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 85 Printed for Sanja Knezevic [161] Gleim #: 2.3.60 As part of a company-sponsored award program, an internal auditor was offered an award of significant monetary value by a division in recognition of the cost savings that resulted from the auditor’s recommendations. According to the International Professional Practices Framework, what is the most appropriate action for the auditor to take? Accept the gift because the engagement is already concluded and the report issued. A. Accept the award under the condition that any proceeds B. go to charity. C. Inform audit management and ask for direction on whether to accept the gift. D. Decline the gift and advise the division manager’s superior. Answer (A) is incorrect. The auditor should not accept the gift, despite the previous completion of the engagement and issuance of the report. Answer (B) is incorrect. The auditor should not accept the award without first informing and consulting audit management. Answer (C) is correct. Internal auditors are not to accept fees, gifts, or entertainment from an employee, client, customer, supplier, or business associate that may create the appearance that the auditor’s objectivity has been impaired. The status of engagements is not to be considered as justification for receiving fees, gifts, or entertainment. Internal auditors are to report immediately the offer of all material fees or gifts to their supervisors. (PA 1130-1, para. 4). Answer (D) is incorrect. Declining the gift and advising the division manager’s superior could erode the audit function’s relationship with the division in question. The auditor should inform and consult audit management for guidance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 86 Printed for Sanja Knezevic fb.com/ciaaofficial [162] Gleim #: 2.3.61 An internal audit activity is currently undergoing its first external quality assurance review since its formation 3 years ago. From interviews, the review team is informed of certain internal auditor activities over the past year. Which of the following activities could affect the quality assurance review team’s evaluation of the objectivity of the internal auditors? One internal auditor told the review team that, during an engagement to review the payroll function, the payroll manager approached the auditor. The manager indicated the need for an accountant to prepare financial statements for the manager’s part-time business. The internal auditor agreed to perform this work for a reduced fee during non-work hours. A. During an engagement to review the construction of a building addition to the organization’s headquarters, the vice president of facilities management gave the internal auditor a commemorative mug with the organization’s logo. These mugs were distributed to all employees present at the ground-breaking ceremony. B. After reviewing the installation of a data processing system, the internal auditor made recommendations on standards of control. Three months after completion of the engagement, the engagement client requested the internal auditor’s review of certain procedures for adequacy. The internal auditor agreed and performed this review. C. An internal auditor’s participation was requested on a task force to reduce the organization’s inventory losses from theft and shrinkage. This is the first consulting assignment undertaken by the internal audit activity. The internal auditor’s role is to advise the task force on appropriate control procedures. D. Answer (A) is correct. An internal auditor is not to accept a fee, gift, or entertainment from an employee, client, customer, supplier, or business associate that may create the appearance that the auditor’s objectivity has been impaired (PA 1130-1, para. 4). Answer (B) is incorrect. The receipt of promotional items with minimal value does not impair objectivity. Answer (C) is incorrect. Recommending standards of control before implementation does not impair the internal auditor’s objectivity as long as (s)he does not assume operating responsibilities. Answer (D) is incorrect. Reviewing procedures before implementation does not impair the internal auditor’s objectivity as long as (s)he does not assume operating responsibilities. [163] Gleim #: 2.3.62 George is the new internal auditor for XYZ Corporation. George was in charge of payroll for XYZ just 10 months ago. Performing what services in regard to payroll is considered an impairment of independence or objectivity if performed by George? A. Consulting services. B. Assurance services. C. Assurance or consulting services. D. Neither assurance nor consulting services. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 87 Printed for Sanja Knezevic Answer (A) is incorrect. Providing assurance services but not consulting services regarding payroll will impair the independence or objectivity of George. Answer (B) is correct. Objectivity is presumed to be impaired if an internal auditor provides assurance services for an activity for which the internal auditor had responsibility within the previous year (PA 1130.A1-1, para. 1). Thus, if George provides assurance services for payroll, his objectivity is presumed to be impaired. However, internal auditors may provide consulting services relating to operations for which they had previous responsibilities (Impl. Std. 1130.C1). Answer (C) is incorrect. Providing assurance services regarding payroll will impair the independence or objectivity of George. Answer (D) is incorrect. Providing consulting services regarding payroll will not impair the objectivity of George. [164] Gleim #: 2.4.63 An organization has two manufacturing facilities. Each facility has two manufacturing processes and a separate packaging process. The processes are similar at both facilities. Raw materials used include aluminum, materials to make plastic, various chemicals, and solvents. Pollution occurs at several operational stages, including raw materials handling and storage, process chemical use, finished goods handling, and disposal. Waste products produced during the manufacturing processes include several that are considered hazardous. The nonhazardous waste is transported to the local landfill. An outside waste vendor is used for the treatment, storage, and disposal of all hazardous waste. Management is aware of the need for compliance with environmental laws. The organization recently developed an environmental policy including a statement that each employee is responsible for compliance with environmental laws. If the internal audit activity is assigned the responsibility of conducting an environmental audit, which of the following actions should be performed first? Conduct risk assessments A. for each site. B. Review organizational policies and procedures and verify compliance. C. Provide the assigned staff with technical training. D. Review the environmental management system. Answer (A) is incorrect. The internal auditors should conduct risk assessments for each site only after qualified people have been assigned to the project. Answer (B) is incorrect. Audit procedures to verify compliance with company policies and procedures are performed only after an audit staff with the needed knowledge, skills, and other competencies is assigned to the audit. Answer (C) is correct. The internal audit activity collectively must possess or obtain the necessary knowledge, skills, and other competencies needed to conduct the audit properly (Attr. Std. 1210). Thus, providing the assigned staff with adequate training or employing qualified external service providers is a first step in an environmental audit. Answer (D) is incorrect. Internal auditors should review the environmental management system only after qualified people have been assigned to the project. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 88 Printed for Sanja Knezevic fb.com/ciaaofficial [165] Gleim #: 2.4.64 When hiring entry-level internal auditing staff, which of the following will most likely predict the applicant’s success as an internal auditor? Grade point average on college A. accounting courses. B. Ability to fit well socially into a group. C. Ability to organize and express thoughts well. D. Level of detailed knowledge of the organization. Answer (A) is incorrect. Although accounting educational performance is undoubtedly one criterion that must be examined, performance in one subject area is much too limited a basis for predicting an applicant’s success given the broad scope of internal auditing work. Answer (B) is incorrect. Social skills are a benefit to any internal auditor but cannot be considered the most important characteristic of a good candidate. Answer (C) is correct. Internal auditors must have skills in oral and written communications to clearly and effectively convey such matters as engagement objectives, evaluations, conclusions, and recommendations (PA 1210-1, para. 1). Answer (D) is incorrect. Entry-level internal auditors typically have relatively little knowledge of the organization. Applicants should demonstrate a general knowledge of the organization, but this factor is not the most reliable predictor of successful performance as an internal auditor. [166] Gleim #: 2.4.65 A chief audit executive (CAE) for a very small internal audit department has just received a request from management to perform an audit of an extremely complex area in which the CAE and the department have no expertise. The nature of the audit engagement is within the scope of internal audit activities. Management has expressed a desire to have the engagement conducted in the very near future because of the high level of risk involved. Which of the following responses by the CAE would be in violation of the Standards? Discuss with management the possibility of outsourcing the audit of this complex area. A. Add an outside consultant to the audit staff to assist in the performance of the audit engagement. B. C. Accept the audit engagement and begin immediately, since it is a high-risk area. Discuss the timeline of the audit engagement with management to determine if sufficient time exists in which to develop appropriate expertise. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 89 Printed for Sanja Knezevic Answer (A) is incorrect. Outsourcing (delegating the engagement to an outside service provider) is an appropriate response when auditors do not possess the needed background or skills and cannot develop such skills in a timely fashion. Answer (B) is incorrect. Adding a consultant (cosourcing) is an appropriate response when auditors do not possess the needed background or skills and cannot develop such skills in a timely fashion. Answer (C) is correct. The internal audit activity collectively must possess or obtain the knowledge, skills, and other competencies needed to perform its responsibilities (Attr. Std. 1210). The auditors in this situation do not have such expertise. Thus, planning and executing the audit engagement without the appropriate background and skills is a violation of this standard. Answer (D) is incorrect. Determining whether time is sufficient to develop necessary expertise is an appropriate response. Internal auditors should be committed to life-long learning. Thus, it is not unreasonable to require them to expand their knowledge, skills, and other competencies. [167] Gleim #: 2.4.66 Your organization has selected you to develop an internal audit activity. Your approach will most likely be to hire Internal auditors, each of whom possesses all the skills required to handle all engagements. A. Inexperienced personnel and train them the way the organization wants them trained. B. Degreed accountants because most internal audit work is C. accounting related. Internal auditors who collectively have the knowledge and skills needed to perform the responsibilities of the internal audit activity. D. Answer (A) is incorrect. The scope of internal auditing is so broad that one individual cannot have the requisite expertise in all areas. Answer (B) is incorrect. The internal audit activity should have personnel with various skill levels to permit appropriate matching of internal auditors with varying engagement complexities. Furthermore, experienced internal auditors should be available to train and supervise less experienced staff members. Answer (C) is incorrect. Many skills are needed in internal auditing. For example, computer skills are needed in engagements involving information technology. Answer (D) is correct. The internal audit activity collectively must possess or obtain the knowledge, skills, and other competencies needed to perform its responsibilities (Attr. Std. 1210). [168] Gleim #: 2.4.67 The internal audit activity collectively must possess or obtain certain competencies, including proficiency in A. Internal audit procedures and techniques. B. Accounting principles and techniques. C. Management principles. D. Marketing techniques. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 90 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Proficiency means the ability to apply knowledge to situations likely to be encountered and to deal with them without extensive recourse to technical research and assistance. Internal auditors must be proficient in applying internal audit standards, procedures, and techniques in performing engagements (PA 1210-1, para. 1). Answer (B) is incorrect. Only if internal auditors work extensively with financial records and reports must they have proficiency in accounting principles and techniques. Answer (C) is incorrect. The required competencies include an understanding of, not proficiency in, management principles. Answer (D) is incorrect. Internal auditors ordinarily need not be proficient in marketing techniques. [169] Gleim #: 2.4.68 The internal audit activity collectively must possess or obtain certain competencies, including an understanding of Internal audit procedures A. and techniques. B. Accounting principles and techniques. C. Management principles. D. Marketing techniques. Answer (A) is incorrect. The required competencies include proficiency in, not an understanding of, internal audit standards, procedures, and techniques. Answer (B) is incorrect. The internal audit activity collectively must have proficiency in, not merely an understanding of, accounting principles and techniques. Answer (C) is correct. An understanding means the ability to apply broad knowledge to situations likely to be encountered, to recognize significant deviations, and to be able to carry out the research necessary to arrive at reasonable solutions. The required competencies include an understanding of management principles to recognize and evaluate the materiality and significance of deviations from good business practice (PA 1210-1, para. 1). Answer (D) is incorrect. Internal auditors ordinarily need not be proficient in, or have an understanding or appreciation of, marketing techniques. [170] Gleim #: 2.4.69 Internal auditing is unique in that its scope often encompasses all areas of an organization. Thus, it is not possible for each internal auditor to possess detailed competence in all areas that might be the subject of engagements. Which of the following competencies must the internal audit activity possess collectively? A. Understanding of taxation and law as it applies to operation of the organization. B. Proficiency in accounting principles. C. Understanding of management principles. D. Proficiency in information technology. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 91 Printed for Sanja Knezevic Answer (A) is incorrect. Internal auditors are required to have only an appreciation of taxation and law. Answer (B) is incorrect. Only if internal auditors work extensively with financial records and reports must they have proficiency in accounting principles. Answer (C) is correct. An understanding is the ability to apply broad knowledge to situations likely to be encountered, to recognize significant deviations, and to be able to carry out the research necessary to arrive at reasonable solutions. The required competencies include an understanding of management principles to recognize and evaluate the materiality and significance of deviations from good business practice. Answer (D) is incorrect. Only a knowledge of key IT risks and controls and available technology-based audit techniques is required of internal auditors. [171] Gleim #: 2.4.70 The internal audit activity collectively must possess or obtain certain competencies, including an appreciation of Internal audit procedures A. and techniques. B. Accounting principles and techniques. C. Management principles. D. Marketing techniques. Answer (A) is incorrect. The required competencies include proficiency in applying internal audit standards, procedures, and techniques. Answer (B) is correct. An appreciation means the ability to recognize the existence of problems or potential problems and to identify the additional research to be undertaken or the assistance to be obtained. Internal auditors must have an appreciation of the fundamentals of business subjects, such as accounting, economics, commercial law, taxation, finance, quantitative methods, information technology, risk management, and fraud (PA 1210-1, para. 1). Answer (C) is incorrect. The required competencies include an understanding, not an appreciation, of management principles. Answer (D) is incorrect. Internal auditors ordinarily need not be proficient in, or have an understanding or appreciation of, marketing techniques. [172] Gleim #: 2.4.71 The internal audit activity collectively must possess or obtain certain competencies, excluding A. Proficiency in applying internal audit standards. B. An understanding of management principles. C. The ability to maintain good interpersonal relations. D. The ability to conduct training sessions in quantitative methods. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 92 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Proficiency in applying internal audit standards, procedures, and techniques is among the required competencies. Answer (B) is incorrect. An understanding of management principles sufficient to recognize and evaluate the materiality and significance of deviations from good business practices is among the required competencies. Answer (C) is incorrect. Skills in dealing with people, understanding human relations, and maintaining satisfactory relationships with engagement clients are among the required competencies. Answer (D) is correct. The ability to conduct training sessions in specific areas is not among the required competencies. [173] Gleim #: 2.4.72 Internal auditors must possess the knowledge, skills, and other competencies essential to the performance of their individual responsibilities. Consequently, all internal auditors should be proficient in applying Internal A. auditing standards. B. Quantitative methods. C. Management principles. D. Structured systems analysis. Answer (A) is correct. All internal auditors should be proficient in applying internal auditing standards, procedures, and techniques required in performing engagements. Proficiency means the ability to apply knowledge to situations likely to be encountered and to deal with them without extensive recourse to technical research and assistance (PA 1210-1, para. 1). Answer (B) is incorrect. Internal auditors must have an appreciation of, not proficiency in, the fundamentals of business subjects such as quantitative methods. Answer (C) is incorrect. Internal auditors must have an understanding of, not proficiency in, management principles to recognize and evaluate the materiality and significance of deviations from good business practices. Answer (D) is incorrect. Internal auditors must have an appreciation of, not proficiency in, the fundamentals of business subjects such as accounting, economics, commercial law, taxation, finance, quantitative methods, information technology, risk management, and fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 93 Printed for Sanja Knezevic [174] Gleim #: 2.4.73 The Standards require that internal auditors possess which of the following skills? Internal auditors should understand human relations and be skilled in dealing with people. I. Internal auditors should be able to recognize and evaluate the materiality and significance of deviations from good business practices. II. Internal auditors should be experts on subjects such as economics, commercial law, taxation, finance, and information technology. III. Internal auditors should be skilled in oral and written IV. communication. A. II only. B. I and III only. C. III and IV only. D. I, II, and IV only. Answer (A) is incorrect. Internal auditors also should understand human relations and be skilled in dealing with people and in oral and written communication. Answer (B) is incorrect. Internal auditors are expected to have an appreciation of (not be experts in) fields related to their audit responsibilities. Moreover, internal auditors should be able to recognize and evaluate the materiality and significance of deviations from good business practices. Answer (C) is incorrect. Internal auditors must have an appreciation of, not expertise in, the fundamentals of fields related to their audit responsibilities. They also should understand human relations and be skilled in dealing with people. Furthermore, they should be able to recognize and evaluate the materiality and significance of deviations from good business practices. Answer (D) is correct. Skills required by the Standards for internal auditors include Skills in dealing with people, understanding human relations, and maintaining satisfactory relationships with engagement clients. Skills in oral and written communications to clearly and effectively convey such matters as engagement objectives, evaluations, conclusions, and recommendations. An understanding of management principles to recognize and evaluate the materiality and significance of deviations from good business practices. An appreciation of (not expertise in) of the fundamentals of business subjects such as accounting, economics, commercial law, taxation, finance, quantitative methods, information technology, risk management, and fraud (PA 1210-1, para. 1). [175] Gleim #: 2.4.74 Communication skills are important to internal auditors. They should be able to convey effectively all of the following to engagement clients except A. The objectives designed for a specific engagement. B. The engagement evaluations based on a survey. C. The risk assessment used in selecting the area for investigation. Recommendations that are generated in relationship to a specific engagement client. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 94 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The internal auditors should be able to convey effectively engagement objectives. Answer (B) is incorrect. The internal auditors should be able to convey effectively engagement evaluations. Answer (C) is correct. Internal auditors must be skilled in oral and written communications so that they can clearly and effectively convey such matters as engagement objectives, evaluations, conclusions, and recommendations (PA 1210-1, para. 1). The risk assessment used in selecting the area for investigation is not necessarily a matter that must be communicated to an engagement client. Answer (D) is incorrect. The internal auditors should be able to convey effectively engagement recommendations. [176] Gleim #: 2.4.75 Internal auditors must have the knowledge, skills, and other competencies needed to perform their individual responsibilities. Which of the following properly describes the level of knowledge, skill, or other competency required? Internal auditors must have Proficiency in applying internal auditing standards and procedures without extensive recourse to technical research and assistance. A. Proficiency in applying knowledge of accounting and information technology to specific or potential problems. B. An understanding of broad techniques used in supporting and developing engagement observations and the ability to research the proper procedures to be used in any engagement situation. C. A broad appreciation of accounting principles and techniques during engagements involving the financial records and reports of the organization. D. Answer (A) is correct. Proficiency means the ability to apply knowledge to situations likely to be encountered and to deal with them without extensive recourse to technical research and assistance. An internal auditor must be proficient in applying internal auditing standards, procedures, and techniques in performing engagements (PA 1210-1, para. 1). Answer (B) is incorrect. An appreciation of the fundamentals of, not proficiency in, information technology is required. Proficiency in accounting principles and techniques is required only if the internal auditor works extensively with financial records and reports. Answer (C) is incorrect. Proficiency in, not an understanding of, internal auditing standards, procedures, and techniques is required. Answer (D) is incorrect. Proficiency in, not an appreciation of, accounting principles and techniques is required when the internal auditor works extensively with financial records and reports. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 95 Printed for Sanja Knezevic [177] Gleim #: 2.4.76 What is the most appropriate preventive measure for staff communication problems with engagement clients? Provide staff with sufficient training to enhance communication A. skills. B. Avoid unnecessary communication with engagement clients. C. Discuss communication problems with staff auditors. D. Meet with engagement clients to resolve communication problems. Answer (A) is correct. Internal auditors must be skilled in oral and written communications so that they can clearly and effectively convey such matters as engagement objectives, evaluations, conclusions, and recommendations (PA 1210-1, para. 1). Answer (B) is incorrect. The issue is the quality rather than the quantity of communication. Answer (C) is incorrect. Communication problems should be resolved through effective training. Answer (D) is incorrect. Meeting with engagement clients will not resolve problems caused by poor staff communication skills. [178] Gleim #: 2.5.77 As part of the process to improve internal auditor-engagement client relations, it is very important to deal with how the internal audit activity is perceived. Certain types of attitudes in the work performed will help create these perceptions. From a management perspective, which attitude is likely to be the most conducive to a positive perception? A. Objective. B. Investigative. C. Interrogatory. D. Consultative. Answer (A) is incorrect. Objectivity is desirable but, by itself, will not lead to a more positive relationship. Answer (B) is incorrect. An investigative attitude is not likely to enhance the relationship. Answer (C) is incorrect. An interrogatory attitude is not likely to enhance the relationship. Answer (D) is correct. A consultative attitude leads to two-way communication. Consultation considers the client’s viewpoint, helps to dispel fear and mistrust, and demonstrates the value of internal auditing to the client. [179] Gleim #: 2.5.78 The consultative approach to internal auditing emphasizes A. Imposition of corrective measures. B. Participation with engagement clients to improve methods. C. Fraud investigation. D. Implementation of policies and procedures. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 96 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Imposition of changes implies an adversarial relationship. Answer (B) is correct. Consultation with the engagement client not only facilitates the planning and performance of the engagement but is a courtesy that enhances the internal auditor-client relationship. Developing a positive relationship produces a more favorable environment for the engagement effort. Moreover, involving the client in the engagement process is likely to increase acceptance of recommended changes. Answer (C) is incorrect. Consultation is less likely when the client is suspected of fraud. Answer (D) is incorrect. Internal auditors are not independent if they implement policies and procedures. [180] Gleim #: 2.5.79 Which one of the following is responsible for determining the appropriate levels of education and experience needed for the internal audit staff? Human A. resource manager. B. Chief audit executive. C. Chief executive officer. D. Treasurer. Answer (A) is incorrect. Hiring practices are an essential part of understanding the internal audit staff’s background, but the human resource manager is not responsible for determining the appropriate levels of education and experience needed for the internal audit staff. Answer (B) is correct. The CAE must ensure that the internal audit activity is able to fulfill its responsibilities. The CAE must determine the appropriate levels of education and experience needed for the internal audit staff to fulfill that responsibility. Answer (C) is incorrect. The chief executive officer is not directly responsible for determining the appropriate levels of education and experience needed for the internal audit staff. Answer (D) is incorrect. The treasurer is not responsible for determining the appropriate levels of education and experience needed for the internal audit staff. [181] Gleim #: 2.5.80 All of the following will help the CAE identify the available knowledge, skills, and competencies of the internal audit staff except A. Hiring practices. B. Periodic skills assessment. C. External service provider. D. Staff performance appraisals. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 97 Printed for Sanja Knezevic Answer (A) is incorrect. Hiring practices are an essential part of understanding the background of the internal audit staff. Answer (B) is incorrect. The CAE should conduct periodic skills assessments to determine the specific resources available. Answer (C) is correct. External service providers are used when the internal audit staff does not have the necessary knowledge, skills, and competencies to fulfill the responsibilities of the internal audit activity. Answer (D) is incorrect. Staff performance appraisals are completed at the end of any major internal audit engagement. These appraisals help the CAE assess future training needs and current staff abilities. [182] Gleim #: 2.5.81 Use of external service providers with expertise in healthcare benefits is appropriate when the internal audit activity is Evaluating the organization’s estimate of its liability for postretirement benefits, which include healthcare benefits. A. Comparing the cost of the organization’s healthcare program with other programs offered in the industry. B. Training its staff to conduct an audit of healthcare costs in a major division of the organization. C. All of the answers D. are correct. Answer (A) is incorrect. Use of external service providers with expertise in healthcare benefits is also appropriate when comparing healthcare costs with those of other programs and training staff to conduct healthcare audits. Answer (B) is incorrect. Use of external service providers with expertise in healthcare benefits is also appropriate when evaluating the estimated liability for postretirement benefits and training staff to conduct healthcare audits. Answer (C) is incorrect. Use of external service providers with expertise in healthcare benefits is also appropriate when comparing healthcare costs with those of other programs and evaluating the estimated liability for postretirement benefits. Answer (D) is correct. If the internal auditors lack the necessary expertise, external service providers should be employed who can provide the requisite knowledge, skills, and other competencies. Thus, external service providers may provide assistance in (1) estimating the liability for postretirement benefits, (2) developing a comparative analysis of healthcare costs, and (3) training the staff to audit healthcare costs. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 98 Printed for Sanja Knezevic fb.com/ciaaofficial [183] Gleim #: 2.5.82 A chief audit executive has reviewed credentials, checked references, and interviewed a candidate for a staff position. The CAE concludes that the candidate has a thorough understanding of internal audit techniques, accounting, and finance. However, the candidate has limited knowledge of economics and information technology. Which action is most appropriate? Reject the candidate because of the lack of knowledge required A. by the Standards. B. Offer the candidate a position despite lack of knowledge in certain essential areas. Encourage the candidate to obtain additional training in economics and information technology and then reapply. C. Offer the candidate a position if other staff members possess sufficient knowledge in economics and information technology. D. Answer (A) is incorrect. The Standards do not require each internal auditor to possess a knowledge of all relevant subjects. Answer (B) is incorrect. The internal audit activity’s needs may be for additional expertise in economics or information technology. Answer (C) is incorrect. Encouraging the candidate to obtain additional training does not adequately address the internal audit activity’s current needs. Answer (D) is correct. Each member of the internal audit activity need not be qualified in all disciplines (PA 1210.A1-1, para. 1). [184] Gleim #: 2.5.83 An internal audit activity has scheduled an engagement relating to a construction contract. One portion of this engagement will include comparing materials purchased with those specified in the engineering drawings. The internal audit activity does not have anyone on staff with sufficient expertise to complete this procedure. The chief audit executive should A. Delete the engagement from the schedule. B. Perform the entire engagement using current staff. C. Engage an engineering consultant to perform the comparison. D. Accept the contractor’s written representations. Answer (A) is incorrect. The engagement is within the scope of the internal audit activity. Answer (B) is incorrect. Performing the engagement using the current (unqualified) staff is inappropriate. Answer (C) is correct. If the internal auditors lack the necessary expertise, external service providers should be employed who can provide the requisite knowledge, skills, and other competencies. Answer (D) is incorrect. Accepting the contractor’s representations without adequate testing is inappropriate. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 99 Printed for Sanja Knezevic [185] Gleim #: 2.5.84 If the internal audit activity of a nonpublic company does not have the skills to perform a particular task, an external service provider (ESP) could be brought in from The organization’s I. external audit firm II. An external consulting firm III. The engagement client IV. A college or university A. I and II only. B. II and IV only. C. I, II, and III only. D. I, II, and IV only. Answer (A) is incorrect. An ESP from a college or university is also acceptable. Answer (B) is incorrect. An ESP from a nonpublic organization’s external audit firm is also acceptable. Answer (C) is incorrect. An ESP from the engagement client is not independent. Answer (D) is correct. Qualified ESPs may be recruited from many sources. However, an ESP associated with the engagement client is unacceptable because the person would not be independent or objective. [186] Gleim #: 2.5.85 A chief audit executive for a large manufacturer is considering revising the internal audit activity’s charter with respect to the minimum educational and experience qualifications required. The CAE wants to require all staff auditors to possess specialized training in accounting and a professional auditing certification such as the Certified Internal Auditor or the Chartered Accountant. One of the disadvantages of imposing this requirement is that the policy Might negatively affect the internal audit activity’s ability to perform quality engagements relating to the organization’s financial and accounting systems. A. B. Does not promote the professionalism of the internal audit activity. Would prevent the internal audit activity from using external service providers when it did not have the knowledge, skills, and other competencies required in certain engagements. C. Could limit the range of services that could be performed due to the internal audit activity’s narrow expertise and backgrounds. D. Answer (A) is incorrect. The policy might result in better engagements relating to financial and accounting systems. Answer (B) is incorrect. Setting minimum professional standards promotes professionalism. Answer (C) is incorrect. This requirement does not affect use of external service providers. Answer (D) is correct. Each member of the internal audit activity need not be qualified in all disciplines (PA 1210.A1-1, para. 1). The internal audit activity should have an appropriate balance of experience, training, and skills to permit the performance of a wide range of services. Requiring certain professional certifications could limit the range of services offered by the internal audit activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 100 Printed for Sanja Knezevic fb.com/ciaaofficial [187] Gleim #: 2.5.86 A professional engineer applied for a position in the internal audit activity of a high technology firm. The engineer became interested in the position after observing several internal auditors while they were performing an engagement in the engineering department. The chief audit executive Should not hire the engineer because of the lack of knowledge of internal audit standards. A. May hire the engineer despite the lack of knowledge of internal B. audit standards. Should not hire the engineer because of the lack of knowledge of accounting and taxes. C. May hire the engineer because of the knowledge of internal auditing gained in the previous position. D. Answer (A) is incorrect. Each new employee of an internal audit activity is not required to have knowledge of internal audit standards. However, the internal audit activity collectively must have this knowledge. Answer (B) is correct. Each member of the internal audit activity need not be qualified in all disciplines (PA 1210.A1-1, para. 1). Answer (C) is incorrect. Each individual internal auditor is not required to have knowledge of accounting or taxes. Answer (D) is incorrect. The knowledge acquired by observation is irrelevant to the skills necessary for internal auditing. [188] Gleim #: 2.5.87 Reasonable assurance should be obtained as to each prospective internal auditor’s qualifications and proficiency. Which of the following is the least useful application of this principle? A. Determining that all applicants have an accounting degree. B. Obtaining college transcripts. C. Checking an applicant’s references. D. Determining previous job experience. Answer (A) is correct. Internal auditors must possess the knowledge, skills, and other competencies needed to perform their individual responsibilities. The internal audit activity collectively must possess or obtain the knowledge, skills, and other competencies needed to perform its responsibilities (Attr. Std. 1210). Each member of the internal audit activity, however, need not be qualified in all disciplines (PA 1210.A1-1, para. 1). Answer (B) is incorrect. Obtaining college transcripts is an appropriate procedure to determine a prospective auditor’s qualifications. Answer (C) is incorrect. Checking an applicant’s references is an appropriate procedure to determine a prospective auditor’s qualifications. Answer (D) is incorrect. Determining previous job experience is appropriate during the hiring process. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 101 Printed for Sanja Knezevic [189] Gleim #: 2.5.88 A chief audit executive (CAE) has been requested by the audit committee to conduct an engagement at a chemical factory as soon as possible. The engagement will include reviews of health, safety, and environmental (HSE) management and processes. The CAE knows that the internal audit activity does not possess the HSE knowledge necessary to conduct such an engagement. The CAE must Begin the engagement and incorporate HSE training into next year’s planning to prepare for a follow-up engagement. A. Suggest to the audit committee that the factory’s own HSE staff conduct the engagement. B. Seek permission from the audit committee to obtain appropriate support from an HSE professional. C. Defer the engagement and tell the audit committee that it will take several months to train internal audit staff for such an engagement. D. Answer (A) is incorrect. The CAE should not begin the audit without notifying the audit committee of the knowledge issue and attempting to resolve it. Answer (B) is incorrect. A review by the factory’s HSE staff will not provide the audit committee with an independent review. Answer (C) is correct. The chief audit executive must obtain competent advice and assistance if the internal auditors lack the knowledge, skills, or other competencies needed to perform all or part of the engagement (Impl. Std. 1210.A1). Answer (D) is incorrect. Delaying the engagement may have serious consequences given the nature of the HSE issues involved. [190] Gleim #: 2.5.89 When the engagement was assigned, management asked the internal auditor to evaluate the appropriateness of using self-insurance to minimize risk to the organization. Given the scope of the engagement requested by management, should the internal auditor engage an actuarial consultant to assist in the engagement if these skills do not exist on staff? No. The internal audit activity is skilled in assessing controls, and the insurance control concepts are not distinctly different from other control concepts. A. No. It is a normal internal auditor function to assess risk; this engagement is therefore not unique. B. Yes. An actuary is essential to determine whether the healthcare costs are reasonable. C. Yes. The actuary has skills not usually found among internal auditors to identify and quantify self-insurance risks. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 102 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Assessing self-insurance controls is outside the normal scope of the internal audit activity. The internal auditor may need to engage an actuary. Answer (B) is incorrect. Assessing self-insurance risks is outside the normal scope of the internal audit activity. The internal auditor may need to engage an actuary. Answer (C) is incorrect. An internal auditor might be able to determine whether the healthcare costs are reasonable. Answer (D) is correct. The internal audit activity may use external service providers or internal sources that are qualified in disciplines such as accounting, auditing, economics, finance, statistics, information technology, engineering, taxation, law, environmental affairs, and other areas as needed to meet the internal audit activity’s responsibilities (PA 1210.A1-1, para. 1). Thus, unless the internal audit activity has an employee with actuarial skills, an actuarial consultant should be hired to assess selfinsurance risks. [191] Gleim #: 2.5.90 The internal audit activity is considering hiring a person who has a thorough understanding of internal auditing techniques, accounting, and principles of management but has nonspecialized knowledge of economics and information technology. Hiring the person is most appropriate if A professional development program is agreed to in advance A. of actual hiring. A mentor is assigned to ensure completion of an individually designed professional development program. B. Other internal auditors possess sufficient knowledge of economics and information technology. C. The prospective employee could reasonably be expected to gain sufficient knowledge of these competencies in the long run. D. Answer (A) is incorrect. Regardless of their backgrounds, all internal auditors must enhance their knowledge, skills, and other competencies through continuing professional development. Answer (B) is incorrect. The use of a mentor is encouraged regardless of the new internal auditor’s background. Answer (C) is correct. Internal auditors must possess the knowledge, skills, and other competencies needed to perform their individual responsibilities. The internal audit activity collectively must possess or obtain the knowledge, skills, and other competencies needed to perform its responsibilities (Attr. Std. 1210). However, each member of the internal audit activity need not be qualified in all disciplines (PA 1210.A1-1, para. 1). Answer (D) is incorrect. Unless other internal auditors possess sufficient knowledge of these competencies, hiring this person would accentuate staffing deficiencies. [192] Gleim #: 2.5.91 At a minimum, how often should the skills of the internal audit staff be assessed? A. Annually. B. Every 5 years. C. Quarterly. D. Semi-annually. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 103 Printed for Sanja Knezevic Answer (A) is correct. The CAE should conduct periodic skills assessments to determine the specific resources available. Assessments should be performed at least annually. Answer (B) is incorrect. Periodic skills assessments should be performed more frequently than every 5 years. Answer (C) is incorrect. Periodic skills assessments do not need to be performed quarterly. Answer (D) is incorrect. Periodic skills assessments do not need to be performed semiannually. [193] Gleim #: 2.5.92 An internal auditor’s objectivity could be compromised in all of the following situations except A conflict A. of interest. An engagement client’s familiarity with the internal auditor due to lack of rotation in assignments. B. C. The internal auditor’s assumption of operational duties on a temporary basis. D. Reliance on an outside service provider when appropriate. Answer (A) is incorrect. By definition, a conflict of interest can compromise an internal auditor’s objectivity. Answer (B) is incorrect. The CAE can prevent potential and actual conflicts of interest by, when practicable, rotating internal audit staff assignments periodically. Answer (C) is incorrect. Persons transferred to, or temporarily engaged by, the internal audit activity should not be assigned to audit those activities they previously performed until at least 1 year has elapsed. Answer (D) is correct. The CAE must obtain competent advice and assistance if the internal auditors lack the knowledge, skills, or other competencies needed to perform all or part of the engagement (Impl. Std. 1210.A1). Consulting an outside service provider is therefore appropriate in these circumstances. [194] Gleim #: 2.5.93 The CAE determines that an external service provider (ESP) possesses the necessary knowledge, skills, and other competencies to perform the engagement. The most effective procedure to evaluate the ESP is A. Considering the current compensation of the potential ESP. Verifying that no financial, organizational, or personal relationships will prevent the ESP from rendering impartial and unbiased judgments. B. C. Contacting others familiar with the ESP’s work. D. Determining the financial interest the ESP may have in the organization. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 104 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Considering the current compensation of the potential ESP relates to assessing independence and objectivity. Answer (B) is incorrect. Verifying that no financial, organizational, or personal relationships will prevent the ESP from rendering impartial and unbiased judgments relates to assessing independence and objectivity. Answer (C) is correct. To evaluate the ESP’s reputation, the CAE should interview independent sources. Previous customers or clients who are familiar with the ESP’s work can provide feedback based on their direct experience. The consensus of these opinions is likely to be reliable. Answer (D) is incorrect. Determining the financial interest the ESP may have in the organization relates to assessing independence and objectivity. [195] Gleim #: 2.5.94 In some organizations, internal audit functions are outsourced. Management in a large organization should recognize that the external auditor may have an advantage, compared with the internal auditor, because of the external auditor’s Familiarity with the organization. Its annual audits provide an indepth knowledge of the organization. A. Size. It can hire experienced, knowledgeable, and B. certified staff. Size. It is able to offer continuous availability of staff unaffected by other priorities. C. Structure. It may more easily accommodate engagement requirements in distant locations. D. Answer (A) is incorrect. The internal auditors are likely to be more familiar with the organization than the external auditors, given the continuous nature of their responsibilities. Answer (B) is incorrect. The internal auditor also can hire experienced, knowledgeable, and certified staff. Answer (C) is incorrect. The internal auditor is more likely to be continuously available. The external auditor has responsibilities to many other clients. Answer (D) is correct. Large organizations that are geographically dispersed may find outsourcing internal audit functions to external auditors to be effective. A major public accounting firm ordinarily has operations that are national or worldwide in scope. [196] Gleim #: 2.6.95 Which of the following statements is true with respect to due professional care? An internal auditor should perform detailed tests of all transactions before communicating results. A. An item should not be mentioned in an engagement communication unless the internal auditor is absolutely certain of the item. B. An engagement communication should never be viewed as providing an infallible truth about a subject. C. D. An internal auditor has no responsibility to recommend improvements. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 105 Printed for Sanja Knezevic Answer (A) is incorrect. An internal auditor must conduct reasonable examinations and verifications, but detailed tests of all transactions are not required. Answer (B) is incorrect. Absolute assurance need not, and cannot, be given. Answer (C) is correct. Due professional care implies reasonable care and competence, not infallibility or extraordinary performance. Thus, it requires the internal auditor to conduct examinations and verifications to a reasonable extent. Accordingly, internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist (PA 1220-1, para. 2). Answer (D) is incorrect. An internal auditor must recommend improvements to promote conformance with acceptable procedures and practices. [197] Gleim #: 2.6.96 An internal auditor observes that a receivables clerk has physical access to and control of cash receipts. The auditor worked with the clerk several years before and has a high level of trust in the individual. Accordingly, the auditor notes in the engagement working papers that controls over receipts are adequate. Has the auditor exercised due professional care? Yes, reasonable care A. has been taken. B. No, irregularities were not noted. C. No, alertness to conditions most likely indicative of irregularities was not shown. D. Yes, the engagement working papers were annotated. Answer (A) is incorrect. The auditor’s engagement observation is inappropriate given the lack of segregation of functions. Answer (B) is incorrect. No indication is given that irregularities have occurred. Answer (C) is correct. Internal auditors must be alert to those conditions and activities where irregularities are most likely to occur and must identify inadequate controls (PA 1220-1, para. 1). Thus, the internal auditor did not exercise due professional care. Cash has a high degree of inherent risk and should therefore be subject to strict controls. Access to cash and the recordkeeping functions should be separated regardless of the personal qualities of the individuals involved. That the internal auditor trusts the clerk is irrelevant. Management still needs to be aware that internal control over receivables is inadequate. Answer (D) is incorrect. Annotating the working papers does not indicate that the auditor exercised due professional care. Cash has a high inherent risk of irregularities, and professional judgment and alertness are necessary. [198] Gleim #: 2.6.97 Due professional care implies reasonable care and competence, not infallibility or extraordinary performance. Thus, which of the following is unnecessary? A. The conduct of examinations and verifications to a reasonable extent. B. The conduct of extensive examinations. C. The reasonable assurance that compliance does exist. D. The consideration of the possibility of material irregularities. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 106 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Examination and verification need only be undertaken to a reasonable extent. Answer (B) is correct. Due professional care implies reasonable care and competence, not infallibility or extraordinary performance. It requires the internal auditor to conduct examinations and verifications to a reasonable extent (PA 1220-1, para. 2). Answer (C) is incorrect. An internal auditor cannot give absolute assurance. Answer (D) is incorrect. The possibility of material irregularities must be considered. [199] Gleim #: 2.6.98 An internal auditor judged an item to be immaterial when planning an assurance engagement. However, the assurance engagement may still include the item if it is subsequently determined that Sufficient A. staff is available. B. Adverse effects related to the item are likely to occur. C. Related information is reliable. D. Miscellaneous income is affected. Answer (A) is incorrect. In the absence of other considerations, devoting additional engagement effort to an immaterial item is inefficient. Answer (B) is correct. Internal auditors must exercise due professional care by considering the relative complexity, materiality, or significance of matters to which assurance procedures are applied (Impl. Std. 1220.A1). Materiality judgments are made in the light of all the circumstances and involve qualitative as well as quantitative considerations. Moreover, internal auditors also must consider the interplay of risk with materiality. Consequently, engagement effort may be required for a quantitatively immaterial item if adverse effects are likely to occur, for example, a material contingent liability arising from an illegal payment that is otherwise immaterial. Answer (C) is incorrect. Additional engagement procedures might not be needed if related information is reliable. Answer (D) is incorrect. The item is more likely to be included if it affects recurring income items rather than miscellaneous income. [200] Gleim #: 2.6.99 With regard to the exercise of due professional care, an internal auditor should Consider the relative materiality or significance of matters to which assurance procedures are applied. A. B. Emphasize the potential benefits of an engagement without regard to the cost. Consider whether criteria have been established to determine whether goals are achieved, not whether those criteria are adequate. C. Select procedures that are likely to provide absolute assurance that irregularities do not exist. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 107 Printed for Sanja Knezevic Answer (A) is correct. Exercising due professional care means applying the care and skill expected of a reasonably prudent and competent internal auditor (Attr. Std. 1220). Internal auditors must exercise due professional care by considering, among other things, the relative complexity, materiality, or significance of matters to which assurance procedures are applied (Impl. Std. 1220.A1). Answer (B) is incorrect. The internal auditor should consider the cost in relation to the potential benefits before beginning an engagement. Answer (C) is incorrect. Adequate criteria are needed to evaluate controls. If determined to be adequate, internal auditors must use such criteria in their evaluation. If inadequate, internal auditors must work with management to develop appropriate evaluation criteria. Answer (D) is incorrect. Internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist. [201] Gleim #: 2.6.100 The internal audit activity can perform an important role in preventing and detecting significant fraud by being assigned all but which one of the following tasks? Review large, abnormal, or unexplained A. expenditures. Review sensitive expenses, such as legal fees, consultant fees, and foreign sales commissions. B. C. Review every control feature pertaining to petty cash receipts. D. Review contributions by the organization that appear to be unusual. Answer (A) is incorrect. To prevent or detect significant fraud, the internal auditor should review large, abnormal, or unexplained expenditures. Answer (B) is incorrect. To prevent or detect significant fraud, the internal auditor should review sensitive expenses. Answer (C) is correct. The internal auditor must exercise due professional care by considering the relative complexity, materiality, or significance of matters to which assurance procedures are applied. The cost of assurance in relation to its benefits also should be considered (Impl. Std. 1220.A1). Hence, an exhaustive review of petty cash is not an efficient and effective use of limited internal audit resources because it will not prevent or detect significant fraud. The amount of any theft of petty cash will not be substantial. Answer (D) is incorrect. To prevent or detect significant fraud, the internal auditor should review unusual contributions. [202] Gleim #: 2.6.101 To ensure that due professional care has been taken at all times during an engagement, the internal auditor should always Ensure that all financial information related to the audit is included in the audit plan and examined for nonconformance or irregularities. A. B. Ensure that all audit tests are fully documented. Consider the possibility of nonconformance or irregularities at all times during an engagement. C. Communicate any noncompliance or irregularity discovered during an engagement promptly to the audit committee. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 108 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The automatic inclusion of relevant financial information in an audit plan does not guarantee that due professional care has been exercised over the audit as a whole. Answer (B) is incorrect. Keeping detailed working papers does not ensure that due professional care has been exercised during the tests. Answer (C) is correct. Due professional care implies reasonable care and competence, not infallibility or extraordinary performance. Thus, due professional care requires the internal auditor to conduct examinations and verifications to a reasonable extent. Accordingly, internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist. Nevertheless, the possibility of material irregularities or noncompliance needs to be considered whenever the internal auditor undertakes an internal auditing assignment (PA 1220-1, para. 2). Thus, considering the possibility of nonconformance or material irregularities at all times during an engagement is the only way of demonstrating that due professional care has been taken in an internal audit assignment. Answer (D) is incorrect. Due professional care does not require that immaterial instances of noncompliance or irregularity be reported to the audit committee. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 109 Printed for Sanja Knezevic [203] Gleim #: 2.6.102 A staff internal auditor performed a portion of an engagement to review an organization’s marketing function. In particular, the internal auditor evaluated the function’s effective and efficient use of resources to identify I. Underused facilities II. Overstaffing or understaffing III. Nonproductive work IV. Procedures that were not cost justified To test for underused facilities, the internal auditor performed a complete walkthrough of all spaces assigned to the marketing function and evaluated the use of both space and capital equipment. The internal auditor analyzed reports on space usage for the last year and concluded that facilities were neither underused nor used at maximum capacity. To test for overstaffing or understaffing, the internal auditor compared current staffing levels with a staffing analysis recently completed by an independent contractor. Because the staffing analysis used work standards and service demands to provide factual and reliable information on staffing requirements, the internal auditor was able to conclude that staffing levels were optimal. To test for nonproductive work, the internal auditor interviewed an employee from each level and, based upon their responses, concluded that no significant amount of nonproductive work was being performed. Thus, the internal auditor concluded that additional engagement work to search for procedures that were not cost-justified would not be necessary. In reference to requirements I and II, due professional care Was exercised because the internal auditor applied reasonable care and competence in both areas. A. Was not exercised because the internal auditor failed to apply reasonable care regarding requirement II. B. Was not exercised because the internal auditor failed to apply reasonable care regarding requirements I and II. C. Was not exercised because the internal auditor failed to apply reasonable care regarding requirement I. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 110 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Due professional care implies reasonable care and competence, not infallibility or extraordinary performance. Thus, due professional care requires the internal auditor to conduct examinations and verifications to a reasonable extent. Accordingly, internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist. Nevertheless, the possibility of material irregularities or noncompliance needs to be considered whenever the internal auditor undertakes an internal audit assignment (PA 1220-1, para. 2). Accordingly, the work performed with regard to facilities usage and staffing was adequate and would withstand normal scrutiny. Answer (B) is incorrect. The work performed in both areas was adequate and would withstand normal scrutiny. Answer (C) is incorrect. The work performed in both areas was adequate and would withstand normal scrutiny. Answer (D) is incorrect. The work performed in both areas was adequate and would withstand normal scrutiny. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 111 Printed for Sanja Knezevic [204] Gleim #: 2.6.103 A staff internal auditor performed a portion of an engagement to review an organization’s marketing function. In particular, the internal auditor evaluated the function’s effective and efficient use of resources to identify I. Underused facilities II. Overstaffing or understaffing III. Nonproductive work IV. Procedures that were not cost justified To test for underused facilities, the internal auditor performed a complete walkthrough of all spaces assigned to the marketing function and evaluated the use of both space and capital equipment. The internal auditor analyzed reports on space usage for the last year and concluded that facilities were neither underused nor used at maximum capacity. To test for overstaffing or understaffing, the internal auditor compared current staffing levels with a staffing analysis recently completed by an independent contractor. Because the staffing analysis used work standards and service demands to provide factual and reliable information on staffing requirements, the internal auditor was able to conclude that staffing levels were optimal. To test for nonproductive work, the internal auditor interviewed an employee from each level and, based upon their responses, concluded that no significant amount of nonproductive work was being performed. Thus, the internal auditor concluded that additional engagement work to search for procedures that were not cost-justified would not be necessary. In reference to requirements III and IV, due professional care Was exercised because the internal auditor applied reasonable care and competence in both areas. A. Was not exercised because the internal auditor failed to apply reasonable care and competence regarding requirement III. B. Was not exercised because the internal auditor failed to apply reasonable care and competence regarding both requirements III and IV. C. Was not exercised because the internal auditor failed to apply reasonable care and competence regarding requirement IV. D. Answer (A) is incorrect. Due professional care was not exercised in regard to requirements III and IV. Answer (B) is incorrect. Due professional care was not exercised in regard to requirements III and IV. Answer (C) is correct. The procedures performed as a basis for concluding that no nonproductive work was accomplished resulted in a failure to identify sufficient, reliable, relevant, and useful information to achieve the engagement’s objectives (Perf. Std. 2310). The opinions of individuals whose work was in question lacks reliability. Given that the information regarding area IV was based on that for area III, it also is suspect. Answer (D) is incorrect. Due professional care was not exercised in regard to requirements III and IV. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 112 Printed for Sanja Knezevic fb.com/ciaaofficial [205] Gleim #: 2.6.104 Due professional care calls for Detailed reviews of all transactions related to a particular A. function. Infallibility and extraordinary performance when the system of internal control is known to be weak. B. Consideration of the possibility of material irregularities during every engagement. C. Testing in sufficient detail to give absolute assurance that noncompliance does not exist. D. Answer (A) is incorrect. Detailed reviews of all transactions are not required. Answer (B) is incorrect. Reasonable care and skill, not infallibility or extraordinary performance, are necessary. Answer (C) is correct. Due care implies reasonable care and competence, not infallibility or extraordinary performance. Due care requires the internal auditor to conduct examinations and verifications to a reasonable extent, but does not require detailed reviews of all transactions. Accordingly, internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist. Nevertheless, the possibility of material irregularities or noncompliance should be considered whenever an internal auditor undertakes an internal auditing assignment (PA 1220-1, para. 2). Answer (D) is incorrect. Only reasonable, not absolute, assurance can be given. [206] Gleim #: 2.6.105 A certified internal auditor performed an assurance engagement to review a department store’s cash function. Which of the following actions will be deemed lacking in due professional care? Organizational records were reviewed to determine whether all employees who handle cash receipts and disbursements were bonded. A. A flowchart of the entire cash function was developed, but only a sample of transactions was tested. B. The final engagement communication included a well-supported recommendation for the reduction in staff, although it was known that such a reduction would adversely affect morale. C. Because of a highly developed system of internal control over the cash function, the final engagement communication assured senior management that no irregularities existed. D. Answer (A) is incorrect. This review is a standard procedure. Answer (B) is incorrect. Sampling is permissible. Detailed reviews of all transactions are often not required or feasible. Answer (C) is incorrect. In exercising due professional care, internal auditors should be alert to inefficiency. Answer (D) is correct. Internal auditors cannot give absolute assurance that noncompliance or irregularities do not exist (PA 1220-1, para. 2). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 113 Printed for Sanja Knezevic [207] Gleim #: 2.6.106 In exercising due professional care, internal auditors must consider which of the following? The relative complexity, materiality, or significance of matters to which assurance procedures are applied I. The extent of assurance procedures necessary to ensure that all significant risks will be identified II. The probability of significant errors, irregularities, III. or noncompliance A. I and II only. B. II and III only. C. I and III only. D. I, II, and III. Answer (A) is incorrect. The internal auditors need not consider the extent of assurance procedures necessary to ensure that all significant risks will be identified when exercising due professional care. But the internal auditors must consider the probability of significant errors, irregularities, or noncompliance. Answer (B) is incorrect. The internal auditors need not consider the extent of assurance procedures necessary to ensure that all significant risks will be identified when exercising due professional care. But the internal auditors must consider the relative complexity, materiality, or significance of matters to which assurance procedures are applied. Answer (C) is correct. Internal auditors must exercise due professional care by considering the Extent of work needed to achieve the engagement’s objectives Relative complexity, materiality, or significance of matters to which assurance procedures are applied Adequacy and effectiveness of governance, risk management, and control processes Probability of significant errors, fraud, or noncompliance Cost of assurance in relation to potential benefits (Impl. Std. 1220.A1) Assurance procedures alone, even when performed with due professional care, do not guarantee that all significant risks will be identified (Impl. Std. 1220.A3). Answer (D) is incorrect. The internal auditors need not consider the extent of assurance procedures necessary to ensure that all significant risks will be identified when exercising due professional care. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 114 Printed for Sanja Knezevic fb.com/ciaaofficial [208] Gleim #: 2.6.107 Assurance engagements must be performed with proficiency and due professional care. Accordingly, the Standards require internal auditors to Consider the probability of significant I. noncompliance Perform assurance procedures with due professional care so that all significant risks are identified II. III. Weigh the cost of assurance against the benefits A. I and II only. B. I and III only. C. II and III only. D. I, II, and III. Answer (A) is incorrect. Assurance procedures alone, even when performed with due professional care, do not guarantee that all significant risks will be identified. Moreover, internal auditors must weigh the cost of assurance against the benefits. Answer (B) is correct. Internal auditors must exercise due professional care by considering the Extent of work needed to achieve the engagement’s objectives Relative complexity, materiality, or significance of matters to which assurance procedures are applied Adequacy and effectiveness of governance, risk management, and control processes Probability of significant errors, fraud, or noncompliance Cost of assurance in relation to potential benefits (Impl. Std. 1220.A1) Assurance procedures alone, even when performed with due professional care, do not guarantee that all significant risks will be identified (Impl. Std. 1220.A3). Answer (C) is incorrect. Assurance procedures alone, even when performed with due professional care, do not guarantee that all significant risks will be identified. Furthermore, internal auditors must consider the probability of significant noncompliance. Answer (D) is incorrect. Assurance procedures alone, even when performed with due professional care, do not guarantee that all significant risks will be identified. [209] Gleim #: 2.6.108 Internal auditors are responsible for continuing their education to maintain their proficiency. Which of the following is true regarding the continuing education requirements of the practicing internal auditor? Internal auditors are required to obtain 40 hours of continuing professional education each year and a minimum of 120 hours over a 3-year period. A. B. CIAs have formal requirements that must be met in order to continue as CIAs. Attendance, as an officer or committee member, at formal IIA meetings does not meet the criteria of continuing professional development. C. In-house programs meet continuing professional education requirements only if they have been preapproved by The IIA. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 115 Printed for Sanja Knezevic Answer (A) is incorrect. The Standards do not state formal hour requirements for internal auditors. The intent of the Standards is to provide flexibility in meeting the requirements. Answer (B) is correct. Internal auditors must enhance their knowledge, skills, and other competencies through continuing professional development (Attr. Std. 1230). To maintain the CIA designation, the CIA must commit to a formal program of continuing professional development and report to the Certification Department of The IIA. Answer (C) is incorrect. Continuing education may be obtained by participation in professional organizations. Answer (D) is incorrect. Prior approval by The IIA is not necessary for CPE courses. [210] Gleim #: 2.6.109 During a consulting engagement, an internal auditor should exercise due professional care by considering which of the following? Needs and expectations of I. engagement clients II. Relative complexity and extent of work needed III. Cost of the consulting engagement A. I and II. B. II and III. C. I and III. D. I, II, and III. Answer (A) is incorrect. The internal auditor also must consider the cost of the consulting engagement in relation to the potential benefits when exercising due professional care on a consulting engagement. Answer (B) is incorrect. The internal auditor also must consider the needs and expectations of engagement clients, including the nature, timing, and communication of engagement results, when exercising due professional care on a consulting engagement. Answer (C) is incorrect. The internal auditor also must consider the relative complexity and extent of work needed to achieve the engagement’s objectives when exercising due professional care on a consulting engagement. Answer (D) is correct. The internal auditor must exercise due professional care during a consulting engagement by considering the Needs and expectations of engagement clients, including the nature, timing, and communication of engagement results. Relative complexity and extent of work needed to achieve the engagement’s objectives. Cost of the consulting engagement in relation to potential benefits (Impl. Std. 1220.C1). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 116 Printed for Sanja Knezevic fb.com/ciaaofficial [211] Gleim #: 2.6.110 An internal auditor must exercise due professional care in performing engagements. Due professional care includes Establishing direct communication between the chief audit executive and the board. A. Evaluating established operating standards and determining whether those standards are adequate. B. Accumulating sufficient information so that the internal auditor can give absolute assurance that irregularities do not exist. C. Establishing suitable criteria of education and experience for filling internal auditing positions. D. Answer (A) is incorrect. Direct communication between the CAE and the board relates to independence rather than to due professional care. Answer (B) is correct. In the exercise of due professional care, an internal auditor must, among other things, consider the adequacy and effectiveness of governance, risk management, and control processes (Impl. Std. 1220.A1). Establishing adequate operating standards is a governance process. Answer (C) is incorrect. Internal auditors cannot provide absolute assurance regarding irregularities. Answer (D) is incorrect. Establishing suitable criteria of education and experience for filling internal auditing positions pertains to proficiency, not due professional care. [212] Gleim #: 2.6.111 An internal auditor has some suspicion of, but no information about, potential misstatement of financial statements. The internal auditor fails to exercise due professional care by Identifying potential ways in which a misstatement could occur and ranking the items for investigation. A. Informing the engagement manager of the suspicions and asking for advice on how to proceed. B. Not testing for possible misstatement because the engagement work program had already been approved by engagement management. C. Expanding the engagement work program, without the engagement client’s approval, to address the highest ranked ways in which a misstatement may have occurred. D. Answer (A) is incorrect. Ranking the ways in which a misstatement could occur is consistent with the standard of due professional care. Answer (B) is incorrect. Seeking advice is consistent with exercising the standard of due professional care. Answer (C) is correct. Internal auditors must apply the care and skill expected of a reasonably prudent and competent internal auditor (Attr. Std. 1220). Engagement work programs are expected to be modified to reflect changing circumstances. Thus, the internal auditor fails to exercise due professional care by not investigating a suspected misstatement solely because the work program had already been approved. Answer (D) is incorrect. The internal auditor does not need the engagement client’s approval to expand the engagement work program. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 117 Printed for Sanja Knezevic [213] Gleim #: 2.7.112 A quality assurance and improvement program of an internal audit activity provides reasonable assurance that internal auditing work is performed in accordance with its charter. Which of the following are designed to provide feedback on the effectiveness of an internal audit activity? I. Proper supervision II. Proper training III. Internal reviews IV. External reviews A. I, II, and III only. B. II, III, and IV only. C. I, III, and IV only. D. I, II, III, and IV. Answer (A) is incorrect. Proper training is a feedforward, not a feedback, control. Answer (B) is incorrect. Proper training is a feedforward, not a feedback, control. Answer (C) is correct. A quality assurance and improvement program is designed to provide reasonable assurance to the various stakeholders of the internal audit activity that it (1) performs in accordance with its charter, (2) operates effectively and efficiently, and (3) is perceived by the stakeholders as adding value and improving operations. These processes include appropriate supervision, periodic internal assessments and ongoing monitoring of quality assurance, and periodic external assessments (PA 1300-1, para. 2). Answer (D) is incorrect. Proper training is a feedforward, not a feedback, control. [214] Gleim #: 2.7.113 An individual became head of the internal audit activity of an organization 1 week ago. An engagement client has come to the person complaining vigorously that one of the internal auditors is taking up an excessive amount of client time on an engagement that seems to be lacking a clear purpose. In handling this conflict with a client, the person should consider A. Discounting what is said, but documenting the complaint. Whether existing procedures within the internal audit activity provide for proper planning and quality assurance. B. Presenting an immediate defense of the internal auditor based upon currently known facts. C. D. Promising the client that the internal auditor will finish the work within 1 week. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 118 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The CAE has responsibilities for planning engagement work schedules and maintaining a quality assurance and improvement program and cannot afford to ignore a potentially valid complaint. Answer (B) is correct. The CAE should examine departmental procedures and the conduct of the specific engagement mentioned to ascertain that proper planning and quality assurance procedures are in place and are being followed. Answer (C) is incorrect. Taking a defensive position with the client stifles communication, hampers future engagement involvements, and ignores basic responsibilities for managing the internal audit activity. Answer (D) is incorrect. Making a promise to end the work within a specified time without knowledge of the work schedule jeopardizes the authority of the CAE and the internal audit activity in the current and future engagements. The CAE has an obligation to assure that adequate time is allowed for achieving engagement objectives. [215] Gleim #: 2.7.114 The chief audit executive should develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity and continuously monitors its effectiveness. All of the following are included in a quality program except Annual appraisals of individual internal auditors’ A. performance. B. Periodic internal assessment. C. Supervision. D. Periodic external assessments. Answer (A) is correct. Appraising each internal auditor’s work at least annually is properly a function of the human resources program of the internal audit activity. Answer (B) is incorrect. Internal assessment is an element of a quality program. Answer (C) is incorrect. Supervision is an element of a quality program. Ongoing reviews are internal assessments that include engagement supervision. Answer (D) is incorrect. External assessment is an element of a quality program. [216] Gleim #: 2.7.115 Assessment of a quality assurance and improvement program should include evaluation of all of the following except A. Adequacy of the oversight of the work of external auditors. B. Conformance with the Standards and Code of Ethics. C. Adequacy of the internal audit activity’s charter. D. Contribution to the organization’s governance processes. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 119 Printed for Sanja Knezevic Answer (A) is correct. Oversight of the work of external auditors, including coordination with the internal audit activity, is the responsibility of the board (PA 2050-1, para. 1). It is not within the scope of the process for monitoring and assessing the quality program. Answer (B) is incorrect. Conformance with the Definition of Internal Auditing, Standards, and Code of Ethics, including timely corrective actions to remedy any significant instances of nonconformance, is an element of the assessment of a quality program. Answer (C) is incorrect. Adequacy of the internal audit activity’s charter, goals, objectives, policies, and procedures is an element of the assessment of a quality program. Answer (D) is incorrect. Contribution to the organization’s governance, risk management, and control processes is an element of the assessment of a quality program. [217] Gleim #: 2.7.116 The internal audit activity’s quality assurance and improvement program is the responsibility of A. External auditors. B. The chief audit executive. C. The board. D. The audit committee. Answer (A) is incorrect. External auditors may perform an external assessment, but the CAE is responsible for it. Answer (B) is correct. The chief audit executive must develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity (Attr. Std. 1300). Answer (C) is incorrect. The CAE may report results to the board, but the program is the CAE’s responsibility. Answer (D) is incorrect. The CAE may report results to the audit committee, but the program is the CAE’s responsibility. [218] Gleim #: 2.7.117 Which of the following is responsible for developing and maintaining a quality assurance and improvement program that covers all aspects of the internal audit activity and continuously monitors its effectiveness? A. Senior management. B. Chief audit executive. C. The board of directors. D. Audit committee. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 120 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Senior management is not responsible for the quality assurance and improvement program for the internal audit activity. Answer (B) is correct. The chief audit executive must develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity (Attr. Std.1300). Answer (C) is incorrect. The directors are not responsible for the quality assurance and improvement program for the internal audit activity. Answer (D) is incorrect. The audit committee is not responsible for the quality assurance and improvement program for the internal audit activity. [219] Gleim #: 2.8.118 At what minimal required frequency does the chief audit executive report the results of internal assessments in the form of ongoing monitoring to senior management and the board? A. Monthly. B. Quarterly. C. Annually. D. Biennially. Answer (A) is incorrect. The CAE may report on a monthly basis, but the minimal requirement for reporting is annually. Answer (B) is incorrect. The CAE may report on a quarterly basis, but the minimal requirement for reporting is annually. Answer (C) is correct. To demonstrate conformance with the mandatory IIA guidance, the results of external and periodic internal assessments are communicated upon completion of such assessments and the results of ongoing monitoring are communicated at least annually (Inter. Std. 1320). Answer (D) is incorrect. The CAE is required to report more frequently than every 2 years. [220] Gleim #: 2.8.119 Internal auditors may report that their activities conform with the Standards. They may use this statement only if A. It is supported by the results of the quality program. An independent external assessment of the internal audit activity is conducted annually. B. Senior management or the board is accountable for implementing a quality program. C. D. External assessments of the internal audit activity are made by external auditors. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 121 Printed for Sanja Knezevic Answer (A) is correct. The chief audit executive may state that the internal audit activity conforms with the International Standards for the Professional Practice of Internal Auditing only if the results of the quality assurance and improvement program support this statement (Attr. Std. 1321). Answer (B) is incorrect. An independent external assessment of the internal audit activity must be conducted at least once every 5 years. Answer (C) is incorrect. The CAE must develop and maintain a QAIP that covers all aspects of the internal audit activity. Answer (D) is incorrect. Assessments also may be made by others who are (1) independent, (2) qualified, and (3) from outside the organization. [221] Gleim #: 2.8.120 When is initial use of the conformance phrase by internal auditors appropriate? After an internal review completed within A. the past 5 years. B. After an external review completed within the past 10 years. C. After an internal review completed within the past 10 years. D. After an external review completed within the past 5 years. Answer (A) is incorrect. An internal audit activity must have an external assessment every 5 years. Answer (B) is incorrect. Initial use of the conformance phrase requires the completion of an external assessment within the past 5 years. Answer (C) is incorrect. Initial use of the conformance phrase requires the completion of an external assessment within the past 5 years. Answer (D) is correct. The chief audit executive may state that the internal audit activity conforms with the International Standards for the Professional Practice of Internal Auditing only if the results of the quality assurance and improvement program support this statement (Attr. Std. 1321). To use the phrase, the chief audit executive of an internal audit activity in existence for at least 5 years must have the results of an external assessment within that period. [222] Gleim #: 2.8.121 Following an external assessment of the internal audit activity, who is (are) responsible for communicating the results to the board? A. Internal auditors. B. Audit committee. C. Chief audit executive. D. External auditors. Answer (A) is incorrect. The chief audit executive (not internal auditors) is responsible for communicating the results of external assessments to the board. Answer (B) is incorrect. The chief audit executive (not the audit committee) is responsible for communicating the results of external assessments to the board. Answer (C) is correct. The chief audit executive must communicate the results of the QAIP to senior management and the board (Attr. Std. 1320). Answer (D) is incorrect. The chief audit executive (not external auditors) is responsible for communicating the results of external assessments to the board. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 122 Printed for Sanja Knezevic fb.com/ciaaofficial [223] Gleim #: 2.8.122 To demonstrate conformance of the internal audit activity with the mandatory guidance of The IIA, The chief audit executive determines the form and content of the results communicated. A. The results of external assessments are communicated upon B. their completion. C. The results of periodic internal assessments are communicated at least annually. D. The results of ongoing monitoring are communicated upon their completion. Answer (A) is incorrect. The form, content, and frequency of communicating the results of the quality assurance and improvement program is established through discussions with senior management and the board and considers the responsibilities of the internal audit activity and chief audit executive as contained in the internal audit charter. Answer (B) is correct. “To demonstrate conformance with the Definition of Internal Auditing and the Standards, and application of the Code of Ethics, the results of external and periodic internal assessments are communicated upon completion of such assessments and the results of ongoing monitoring are communicated at least annually. The results include the assessor’s or assessment team’s evaluation with respect to the degree of conformance” (Inter. Std. 1320). Answer (C) is incorrect. The results of periodic internal assessments are communicated upon their completion. Answer (D) is incorrect. The results of ongoing monitoring are communicated at least annually. [224] Gleim #: 2.9.123 Which of the following is part of an internal audit activity’s quality assurance program, rather than being included as part of other responsibilities of the chief audit executive (CAE)? The CAE provides information about and access to internal audit working papers to the external auditors to enable them to understand and determine the degree to which they may rely on the internal auditors’ work. A. Management approves a formal charter establishing the purpose, authority, and responsibility of the internal audit activity. B. C. Each individual internal auditor’s performance is appraised at least annually. Supervision of an internal auditor’s work is performed throughout each audit engagement. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 123 Printed for Sanja Knezevic Answer (A) is incorrect. Providing working papers to the external auditors relates to the responsibility of the CAE to coordinate with external auditors. Answer (B) is incorrect. A CAE’s responsibility to seek approval of a charter to establish the authority, purpose, and responsibility of the internal audit activity is not part of a quality assurance program. Answer (C) is incorrect. Individual performance appraisals are part of a CAE’s responsibility for personnel management and development. Answer (D) is correct. The CAE develops and maintains a quality assurance and improvement program (Attr. Std. 1300) that includes ongoing and periodic assessments (PA 1300-1, para. 2). Ongoing monitoring is incorporated into the routine policies and practices used to manage the internal audit activity. Engagement supervision is among the processes and tools used in ongoing internal assessments (PA 1311-1, para. 1). [225] Gleim #: 2.9.124 Ordinarily, those conducting internal quality program assessments report to A. The board. B. The chief audit executive. C. Senior management. D. The internal audit staff. Answer (A) is incorrect. At least annually, the CAE reports the results of internal assessments to the board. Answer (B) is correct. The CAE establishes a structure for reporting results of internal assessments that maintains appropriate credibility and objectivity. Generally, those assigned responsibility for conducting ongoing and periodic reviews report to the CAE while performing the reviews and communicate results directly to the CAE (PA 1311-1, para. 7). Answer (C) is incorrect. The CAE shares information about internal assessments with appropriate persons outside the internal audit activity, such as senior management. Answer (D) is incorrect. Results ordinarily are communicated directly to the CAE. Given a self-assessment, reporting to the internal audit staff essentially involves having the staff report to itself. [226] Gleim #: 2.9.125 As a part of a quality program, internal assessment teams most likely will examine which of the following to evaluate the quality of engagement planning and documentation for individual engagements? A. Written engagement work programs. B. Project assignment documentation. C. Weekly status reports. D. The long-range engagement work schedule. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 124 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Internal assessments must include ongoing monitoring of the performance of the internal audit activity and periodic selfassessments or assessments by other persons within the organization with sufficient knowledge of internal auditing practices (Attr. Std. 1311). The processes and tools used in ongoing internal assessments include, among other things, selective peer reviews of working papers by staff not involved in the respective audits (PA 1311-1, para. 1). Answer (B) is incorrect. Project assignment documentation contains less relevant information for assessment purposes than work programs. Answer (C) is incorrect. Status reports do not bear directly on planning. Answer (D) is incorrect. The long-range engagement work schedule does not relate to planning and documentation for individual engagements. [227] Gleim #: 2.9.126 Periodic internal assessments of the internal audit activity primarily serve the needs of The A. board of directors. B. The internal audit activity’s staff. C. The chief audit executive (CAE). D. Senior management. Answer (A) is incorrect. The directors are secondary users of a periodic internal assessment. Answer (B) is incorrect. The internal audit activity staff are secondary users of a periodic internal assessment. Answer (C) is correct. Those conducting internal assessments generally should report to the CAE while performing the reviews and communicate directly to the CAE (PA 1311-1, para. 7). Answer (D) is incorrect. Senior management is a secondary user of a periodic internal assessment. [228] Gleim #: 2.9.127 Quality program assessments may be performed internally or externally. A distinguishing feature of an external assessment is its objective to A. Identify tasks that can be performed better. B. Determine whether internal audit services meet professional standards. C. Set forth the recommendations for improvement. D. Provide independent assurance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 125 Printed for Sanja Knezevic Answer (A) is incorrect. An internal assessment will identify tasks that can be performed better. Answer (B) is incorrect. An internal assessment will determine whether internal audit services meet professional standards. Answer (C) is incorrect. An internal assessment will set forth recommendations for improvement. Answer (D) is correct. External assessments must be conducted at least once every 5 years by a qualified, independent reviewer or review team from outside the organization (Attr. Std. 1312). Individuals who perform the external assessment are free of any obligation to, or interest in, the organization whose internal audit activity is assessed (PA 1312-1, para. 5). [229] Gleim #: 2.9.128 External assessment of an internal audit activity is not likely to evaluate Adherence to the internal audit A. activity’s charter. B. Conformance with the Standards. C. Detailed cost-benefit analysis of the internal audit activity. D. The tools and techniques employed by the internal audit activity. Answer (A) is incorrect. Adherence to the internal audit activity’s charter is within the broad scope of coverage of the external assessment. Answer (B) is incorrect. Conformance with the Standards is within the broad scope of coverage of the external assessment. Answer (C) is correct. The external assessment has a broad scope of coverage that includes, among other things, conformance with The IIA’s mandatory guidance and the internal audit activity’s charter, plans, policies, procedures, practices, and applicable legislative and regulatory requirements; and the expectations of the internal audit activity expressed by the board, senior management, and operational managers (PA 1312-1, para. 10). However, the costs and benefits of internal auditing are neither easily quantifiable nor the subject of an external assessment. Answer (D) is incorrect. The tools and techniques of the internal audit activity are within the broad scope of coverage of the external assessment. [230] Gleim #: 2.9.129 An external assessment of an internal audit activity contains an expressed opinion. The opinion applies A. Only to the internal audit activity’s conformance with the Standards. B. Only to the effectiveness of the internal auditing coverage. C. Only to the adequacy of internal control. D. To the entire spectrum of assurance and consulting work. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 126 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. An opinion is expressed on all assurance and consulting work performed (or that should have been performed under its charter). Answer (B) is incorrect. The scope of an external assessment extends to more than the effectiveness of the internal auditing coverage. Answer (C) is incorrect. An external assessment addresses the internal audit activity, not the adequacy of the organization’s controls. Answer (D) is correct. External assessments of an internal audit activity contain an expressed opinion as to the entire spectrum of assurance and consulting work performed (or that should have been performed under its charter), including (but not limited to) conformance with the Definition of Internal Auditing, the Code of Ethics, and the Standards. An external assessment also includes, as appropriate, recommendations for improvement (PA 1312-1, para. 2). [231] Gleim #: 2.9.130 The interpretation related to quality assurance given by the Standards is that External assessments can provide senior management and the board with independent assurance about the quality of the internal audit activity. A. Appropriate follow-up to an external assessment is the responsibility of the chief audit executive’s immediate supervisor. B. The internal audit activity is primarily measured against The IIA’s C. Code of Ethics. Supervision is limited to the planning, examination, evaluation, communication, and follow-up process. D. Answer (A) is correct. External assessments provide an independent and objective evaluation of the internal audit activity’s compliance with the Standards and Code of Ethics. Answer (B) is incorrect. The communication of final results of an external assessment should include the CAE’s responses. These include an action plan and implementation dates. Moreover, the results are communicated to the stakeholders of the internal audit activity, such as senior management, the board, and the external auditors. Answer (C) is incorrect. The external assessment considers the internal audit activity’s conformance with the Definition of Internal Auditing, the Standards, and the Code of Ethics. Answer (D) is incorrect. Supervision begins with planning and continues throughout the engagement. [232] Gleim #: 3.1.1 Which of the following is not implied by the definition of control? A. Measurement of progress toward goals. B. Uncovering of deviations from plans. C. Assignment of responsibility for deviations. D. Indication of the need for corrective action. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 127 Printed for Sanja Knezevic Answer (A) is incorrect. Measurement of progress toward goals is implied by the definition of control. Answer (B) is incorrect. Uncovering of deviations from plans is implied by the definition of control. Answer (C) is correct. The elements of control include (1) establishing standards for the operation to be controlled, (2) measuring performance against the standards, (3) examining and analyzing deviations, (4) taking corrective action, and (5) reappraising the standards based on experience. Thus, assigning responsibility for deviations found is not a part of the controlling function. Answer (D) is incorrect. Indication of the need for corrective action is implied by the definition of control. [233] Gleim #: 3.1.2 Controls provide assurance to management that desired actions will be accomplished when objectives are established in writing and Standards are adopted, results are compared with the standards, and corrective actions are undertaken. A. Are communicated to employees in writing and are updated by operating personnel as conditions change. B. Policies and procedures for activities are set out in manuals for use by properly trained personnel. C. Internal reviews as to the propriety and effectiveness of the objectives are undertaken on a periodic basis by the internal audit activity. D. Answer (A) is correct. The elements of control include (1) establishing standards for the operation to be controlled, (2) measuring performance against the standards, (3) examining and analyzing deviations, (4) taking corrective action, and (5) reappraising the standards based on experience. These elements of control provide reasonable assurance to management that established objectives and goals will be achieved. Answer (B) is incorrect. More than simply the establishment and communication of objectives is required for effective control. Answer (C) is incorrect. The essential elements of adoption of standards, comparison, and corrective action are also needed. Answer (D) is incorrect. The essential elements of adoption of standards, comparison, and corrective action are also needed. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 128 Printed for Sanja Knezevic fb.com/ciaaofficial [234] Gleim #: 3.1.3 An internal auditor is examining inventory control in a merchandising division with annual sales of US $3,000,000 and a 40% gross profit rate. Tests show that 2% of the monetary amount of purchases do not reach inventory because of breakage and employee theft. Adding certain controls costing US $35,000 annually could reduce these losses to .5% of purchases. Should the controls be recommended? Yes, because the projected saving exceeds the cost of A. the added controls. B. No, because the cost of the added controls exceeds the projected savings. C. Yes, because the ideal system of internal control is the most extensive one. Yes, regardless of cost-benefit considerations, because the situation involves employee theft. D. Answer (A) is incorrect. The cost exceeds the benefit. Answer (B) is correct. Controls must be subject to the cost-benefit criterion. The annual cost of these inventory controls is US $35,000, but the cost savings is only US $27,000 {(2.0% – 0.5%) × [$3,000,000 sales × (1.0 – 0.4 gross profit rate)]}. Hence, the cost exceeds the benefit, and the controls should not be recommended. Answer (C) is incorrect. The ideal system is subject to the costbenefit criterion. The most extensive system of internal controls may not be cost effective. Answer (D) is incorrect. Cost-benefit considerations apply even to employee theft. [235] Gleim #: 3.1.4 Which of the following statements best describes the relationship between planning and controlling? A. Planning looks to the future; controlling is concerned with the past. B. Planning and controlling are completely independent of each other. Planning prevents problems; controlling is initiated by problems that have occurred. C. D. Controlling cannot operate effectively without the tools provided by planning. Answer (A) is incorrect. A control system looks to the future when it provides for corrective action and review and revision of standards. Answer (B) is incorrect. Planning and controlling overlap. Answer (C) is incorrect. Comprehensive planning includes creation of controls. Answer (D) is correct. Control is the process of making certain that plans are achieving the desired objectives. The elements of control include (1) establishing standards for the operation to be controlled, (2) measuring performance against the standards, (3) examining and analyzing deviations, (4) taking corrective action, and (5) reappraising the standards based on experience. Planning provides needed tools for the control process by establishing standards, i.e., the first step. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 129 Printed for Sanja Knezevic [236] Gleim #: 3.1.5 Which of the following best defines control? Control is the result of proper planning, organizing, and directing A. by management. B. Controls are statements of what the organization chooses to accomplish. Control is provided when cost-effective measures are taken to restrict deviations to a tolerable level. C. Control accomplishes objectives and goals in an accurate, timely, and economical fashion. D. Answer (A) is correct. A control is “any action taken by management, the board, and other parties to manage risk and increase the likelihood that established objectives and goals will be achieved” (The IIA Glossary). Thus, control is the result of proper planning, organizing, and directing by management. Answer (B) is incorrect. Established objectives and goals are what the organization chooses to accomplish. Answer (C) is incorrect. The internal audit activity evaluates the efficiency of controls, but the definition of control addresses effectiveness in achieving objectives and goals. Answer (D) is incorrect. Efficient performance accomplishes objectives and goals in an accurate, timely, and economical fashion. [237] Gleim #: 3.1.6 Internal auditors regularly evaluate controls. Which of the following best describes the concept of control as recognized by internal auditors? Management regularly discharges personnel who do not perform up to expectations. A. Management takes action to enhance the likelihood that established goals and objectives will be achieved. B. Control represents specific procedures that accountants and internal auditors design to ensure the correctness of processing. C. Control procedures should be designed from the “bottom up” to ensure attention to detail. D. Answer (A) is incorrect. Termination of employees who perform unsatisfactorily is not a comprehensive definition of control. Answer (B) is correct. A control is any action taken by management, the board, and other parties to manage risk and increase the likelihood that established objectives and goals will be achieved (IIA Glossary). Answer (C) is incorrect. Control is not limited to processing. Moreover, it should be designed by management, the board, and others, not by internal auditors. The internal auditor’s objectivity is impaired by designing such systems. Answer (D) is incorrect. Some control procedures may be designed from the bottom up, but the concept of control flows from management and the board down through the organization. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 130 Printed for Sanja Knezevic fb.com/ciaaofficial [238] Gleim #: 3.1.7 Specific airline ticket information, including fare, class, purchase date, and lowest available fare options, as prescribed in the organization’s travel policy, is obtained and reported to department management when employees purchase airline tickets from the organization’s authorized travel agency. Such a report provides information for Quality of performance in relation to the organization’s A. travel policy. B. Identifying costs necessary to process employee business expense report data. C. Departmental budget-to-actual comparisons. D. Supporting employer’s business expense deductions. Answer (A) is correct. Comparison of actual performance against a standard provides information for assessing quality of performance. Answer (B) is incorrect. This ticket information is preliminary; employees may change tickets and routings prior to their trip. Answer (C) is incorrect. Departmental budget-to-actual comparisons do not necessarily reflect the actual costs ultimately incurred. Answer (D) is incorrect. Supporting expense deductions may not necessarily reflect actual costs. [239] Gleim #: 3.1.8 The actions taken to manage risk and increase the likelihood that established objectives and goals will be achieved are best described as A. Supervision. B. Quality assurance. C. Control. D. Compliance. Answer (A) is incorrect. Supervision is just one means of achieving control. Answer (B) is incorrect. Quality assurance relates to just one set of objectives and goals. It does not pertain to achievement of all established organizational objectives and goals. Answer (C) is correct. Control is “any action taken by management, the board, and other parties to manage risk and increase the likelihood that established objectives and goals will be achieved” (The IIA Glossary). Answer (D) is incorrect. Compliance is “adherence to policies, plans, procedures, laws, regulations, contracts, or other requirements” (The IIA Glossary). [240] Gleim #: 3.1.9 According to The IIA Glossary appended to the Standards, which of the following are most directly designed to ensure that risks are contained? A. Risk management processes. B. Internal audit activities. C. Control processes. D. Governance processes. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 131 Printed for Sanja Knezevic Answer (A) is incorrect. Risk management is a process to identify, assess, manage, and control potential events or situations to provide reasonable assurance regarding the achievement of the organization’s objectives. Answer (B) is incorrect. An internal audit activity is a department, division, team of consultants, or other practitioner(s) that provides independent, objective assurance and consulting services designed to add value and improve an organization’s operations. Answer (C) is correct. Control processes are the policies, procedures, and activities that are part of a control framework, designed to ensure that risks are contained within the risk tolerances established by the risk management process. Answer (D) is incorrect. Governance is the combination of processes and structures implemented by the board to inform, direct, manage, and monitor the activities of the organization toward the achievement of its objectives. [241] Gleim #: 3.2.10 The requirement that purchases be made from suppliers on an approved vendor list is an example of a A. Preventive control. B. Detective control. C. Corrective control. D. Monitoring control. Answer (A) is correct. Preventive controls are actions taken prior to the occurrence of transactions with the intent of stopping events that will have negative effects from occurring. Use of an approved vendor list is a control to prevent the use of unacceptable suppliers. Answer (B) is incorrect. A detective control identifies errors after they have occurred. Answer (C) is incorrect. Corrective controls correct the problems identified by detective controls. Answer (D) is incorrect. Monitoring controls are designed to ensure the quality of the control system’s performance over time. [242] Gleim #: 3.2.11 Controls that are designed to provide management with assurance of the realization of specified minimum gross margins on sales are A. Directive controls. B. Preventive controls. C. Detective controls. D. Output controls. Answer (A) is correct. The objective of directive controls is to cause or encourage desirable events to occur, e.g., providing management with assurance of the realization of specified minimum gross margins on sales. Answer (B) is incorrect. Preventive controls deter undesirable events from occurring. Answer (C) is incorrect. Detective controls uncover and correct undesirable events that have occurred. Answer (D) is incorrect. Output controls relate to the accuracy and reasonableness of information processed by a system, not to operating controls. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 132 Printed for Sanja Knezevic fb.com/ciaaofficial [243] Gleim #: 3.2.12 The procedure requiring preparation of a prelisting of incoming cash receipts, with copies of the prelist going to the cashier and to accounting, is an example of which type of control? A. Preventive. B. Corrective. C. Detective. D. Directive. Answer (A) is correct. A prelisting of cash receipts in the form of checks is a preventive control. It is intended to deter undesirable events from occurring. Because irregularities involving cash most likely take place before receipts are recorded, either remittance advices or a prelisting of checks should be prepared in the mailroom so as to establish recorded accountability for cash as soon as possible. A cash register tape is a form of prelisting for cash received over the counter. One copy of a prelisting will go to accounting for posting to the cash receipts journal, and another is sent to the cashier for reconciliation with checks and currency received. Answer (B) is incorrect. A corrective control remedies an error or irregularity. Answer (C) is incorrect. A detective control uncovers an error or irregularity that has already occurred. Answer (D) is incorrect. A directive control causes or encourages a desirable event. [244] Gleim #: 3.2.13 Controls may be classified according to the function they are intended to perform, for example, as detective, preventive, or directive. Which of the following is a directive control? A. Monthly bank statement reconciliations. B. Dual signatures on all disbursements over a specific amount. C. Recording every transaction on the day it occurs. D. Requiring all members of the internal audit activity to be CIAs. Answer (A) is incorrect. Monthly bank statement reconciliation is a detective control. The events audited have already occurred. Answer (B) is incorrect. Requiring dual signatures on all disbursements over a specific amount is a preventive control. The control is designed to deter an undesirable event. Answer (C) is incorrect. Recording every transaction on the day it occurs is a preventive control. The control is designed to deter an undesirable event. Answer (D) is correct. Requiring all members of the internal audit activity to be CIAs is a directive control. The control is designed to cause or encourage a desirable event to occur. The requirement enhances the professionalism and level of expertise of the internal audit activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 133 Printed for Sanja Knezevic [245] Gleim #: 3.2.14 An organization’s policies and procedures are part of its overall system of internal controls. The control function performed by policies and procedures is A. Feedforward control. B. Implementation control. C. Feedback control. D. Application control. Answer (A) is correct. Feedforward controls anticipate and prevent problems. Policies and procedures serve as feedforward controls because they provide guidance on how an activity should be performed to best ensure that an objective is achieved. Answer (B) is incorrect. Implementation controls are applied during systems development. Answer (C) is incorrect. Policies and procedures provide primary guidance before and during the performance of some task rather than give feedback on its accomplishment. Answer (D) is incorrect. Application controls apply to specific applications, e.g., payroll or accounts payable. [246] Gleim #: 3.2.15 Managerial control can be divided into feedforward, concurrent, and feedback controls. Which of the following is an example of a feedback control? A. Quality control training. B. Budgeting. C. Forecasting inventory needs. D. Variance analysis. Answer (A) is incorrect. Quality control training is a feedforward, or futuredirected, control. Answer (B) is incorrect. Budgeting is a feedforward, or futuredirected, control. Answer (C) is incorrect. Forecasting inventory needs is a feedforward, or futuredirected, control. Answer (D) is correct. A feedback control measures actual performance, i.e., something that has already occurred, to ensure that a desired future state is attained. It is used to evaluate past activity to improve future performance. A variance is a deviation from a standard. Hence, variance analysis is a feedback control. [247] Gleim #: 3.2.16 The operations manager of a company notified the treasurer of that organization 60 days in advance that a new, expensive piece of machinery was going to be purchased. This notification allowed the treasurer to make an orderly liquidation of some of the company’s investment portfolio on favorable terms. What type of control was involved? A. Feedback. B. Strategic. C. Concurrent. D. Feedforward. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 134 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Feedback controls apply to decision making based on evaluations of past performance. Answer (B) is incorrect. Strategic controls are broad-based and affect an organization over a long period. They apply to such long-term variables as quality and R&D. Answer (C) is incorrect. Concurrent controls adjust ongoing processes. Answer (D) is correct. Feedforward controls provide for the active anticipation of problems so that they can be avoided or resolved in a timely manner. Another example is the quality control inspection of raw materials and work-in-process to avoid defective finished goods. [248] Gleim #: 3.2.17 As part of a total quality control program, a firm not only inspects finished goods but also monitors product returns and customer complaints. Which type of control best describes these efforts? A. Feedback control. B. Feedforward control. C. Production control. D. Inventory control. Answer (A) is correct. A feedback control measures actual performance, something that has already occurred, to ensure that a desired future state is attained. It is used to evaluate the past to improve future performance. Inspecting finished goods, monitoring product returns, and evaluating complaints are postaction controls intended to eliminate deviations in future cycles of the process under control. Answer (B) is incorrect. Feedforward controls anticipate problems before they occur. Answer (C) is incorrect. Customer complaints are not part of production control. Answer (D) is incorrect. The three types of control are feedforward, concurrent, and feedback. [249] Gleim #: 3.2.18 The use of financial statement analysis, quality control procedures, and employee performance evaluations are all examples of A. Preliminary controls. B. Concurrent controls. C. Feedback controls. D. Feedforward controls. Answer (A) is incorrect. Feedforward (preliminary) controls anticipate and avoid future performance problems, e.g., budgeting. Answer (B) is incorrect. Concurrent controls are applied midstream, e.g., inspection on an assembly line. Answer (C) is correct. A feedback control operates to provide information about processes that have already occurred. Answer (D) is incorrect. Feedforward (preliminary) controls anticipate and avoid future performance problems, e.g., budgeting. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 135 Printed for Sanja Knezevic [250] Gleim #: 3.2.19 The internal audit activity of an organization is an integral part of the organization’s risk management, control, and governance processes because it evaluates and contributes to the improvement of those processes. Select the type of control provided when the internal audit activity conducts a systems development analysis. A. Feedback control. B. Strategic plans. C. Policies and procedures. D. Feedforward control. Answer (A) is incorrect. A feedback control provides information on the results of a completed activity. Answer (B) is incorrect. Strategic plans are developed by senior management to provide long-range guidance for the organization. Answer (C) is incorrect. Policies and procedures are developed by management. They are the most basic control subsystem of an organization. Answer (D) is correct. A feedforward control provides information on potential problems so that corrective action can be taken in anticipation, rather than as a result, of a problem. [251] Gleim #: 3.2.20 Of the following, the controls that are often difficult for internal auditors to evaluate because of the lack of criteria or standards are A. Preventive controls. B. Financial controls. C. Corrective controls. D. Operating controls. Answer (A) is incorrect. Preventive controls keep loss exposures from occurring. They include not only operating controls but also those for which quantifiable standards are readily determined. Answer (B) is incorrect. Financial controls, e.g., a budget, are subject to quantifiable standards that are relatively easy to measure. Answer (C) is incorrect. Corrective controls are post-detection or remedial controls. They may include controls for which standards are easily defined, such as financial controls. Answer (D) is correct. Operating controls are those used in the management processes of directing and controlling and are based on comparison of results with standards. As an activity becomes less mechanical, however, standards become more difficult to determine. Control standards for security, for example, are less easily developed than for the output per hour of a machine because the degree of security achieved is not readily measurable. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 136 Printed for Sanja Knezevic fb.com/ciaaofficial [252] Gleim #: 3.2.21 Which of the following operating controls relate to the organizing function? Formal procedures for selecting potential A. suppliers. Procedures providing for clear levels of purchase order approvals based on the value of the requisition. B. C. Written objectives and goals for the department. D. Timely materials reporting to buyers. Answer (A) is incorrect. Establishing procedures is a function of planning, which is the determination of how an individual activity is to be done. Answer (B) is correct. Organizing is the intentional design and structuring of tasks and roles to accomplish organizational goals. An arrangement that requires purchases of greater value to be authorized at higher management levels is an example of an organizational control. Answer (C) is incorrect. Establishing objectives and goals is also a planning function. Answer (D) is incorrect. Provision of timely information is a control function. [253] Gleim #: 3.2.22 Which of the following is an operating control relating to management’s directing function? Informing purchasing personnel of the future need for long-lead-time products in ample time. A. Supplying buyers with timely, accurate, and useful reports on products received, accepted, or rejected. B. C. Prescribing formal procedures for selecting potential suppliers. D. Establishing measurable goals for the department. Answer (A) is correct. Directing is the process of motivating people in an organization to contribute effectively and efficiently to the achievement of the entity’s objectives and goals. Of the controls listed, only the timely sharing of scheduling information with purchasing personnel fits this description. Answer (B) is incorrect. Providing timely feedback relates to the control function, not the directing function. Answer (C) is incorrect. Prescribing formal procedures for selecting potential suppliers is a part of the planning function, not the directing function. Answer (D) is incorrect. Establishing measurable goals for the department is a part of the planning function, not the directing function. [254] Gleim #: 3.2.23 Which of the following is not a type of control? A. Preventive. B. Reactive. C. Detective. D. Directive. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 137 Printed for Sanja Knezevic Answer (A) is incorrect. Controls may be preventive. Answer (B) is correct. Controls may be preventive (to deter undesirable events from occurring), detective (to detect and correct undesirable events which have occurred), or directive (to cause or encourage a desirable event to occur). “Reactive” is not a specified type of control. However, controls may be reactive in the sense that they detect an undesirable event and react to it or correct it. Answer (C) is incorrect. Controls may be detective. Answer (D) is incorrect. Controls may be directive. [255] Gleim #: 3.2.24 An adequate and effective system of internal control provides reasonable assurance that objectives will be achieved. Controls may be preventive, detective, or directive. Which of the following is a detective control for the procurement function? Goods received are counted and compared with quantities on purchase order and receiving reports. A. The procurement function is organizationally separate from receiving, disbursing, and accounting. B. Review and approval of each procurement action is required prior to the final issuance of a purchase order. C. Prenumbered standard purchase order forms include all relevant terms required to be used in all applicable instances. D. Answer (A) is correct. Detective controls are designed to detect and correct undesirable events that have occurred. Accounting for all goods received and comparing quantities on purchase orders and receiving reports is an example. Answer (B) is incorrect. Segregation of duties is a preventive control. Preventive controls deter undesirable events from occurring. Answer (C) is incorrect. Review and approval of each procurement action is a preventive control. Answer (D) is incorrect. Using prenumbered standard purchase order forms is a preventive control. [256] Gleim #: 3.2.25 When a copy of the sale invoice is not received by an organization’s shipping department, an employee requests the document from the proper authority. This process is a(n) Directive, A. detective control. B. Passive, mitigating control. C. Active, detective control. D. Detective, preventive control. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 138 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The control is detective, but it is not directive. A directive control causes or encourages a desirable event to occur. Answer (B) is incorrect. The control is neither passive nor mitigating. It is detected by the clerk in a conscious effort to maintain proper documentation. Moreover, a mitigating (compensating) control is used when other controls are not feasible, for example, supervisory review when segregation of duties is absent. Answer (C) is correct. When shipping documents are not received in the shipping department (such as copies of the sales invoice, customer order form, and bill of lading), the clerk should attempt to obtain the proper documentation from the originating organization. This type of control is detective because it detects and attempts to correct an undesirable event that has occurred. It is also active because it takes a conscious intervention by the clerk to ensure the documentation is received. Answer (D) is incorrect. The control is not preventive. It does not deter an undesirable event. [257] Gleim #: 3.2.26 Which of the following is a feedback control? Preventive A. maintenance. B. Inspection of completed goods. C. Close supervision of production-line workers. D. Measuring performance against a standard. Answer (A) is incorrect. Preventive maintenance is a feedforward control. It attempts to anticipate and prevent problems. Answer (B) is correct. Feedback controls obtain information about completed activities. They permit improvement in future performance by learning from past mistakes. Thus, corrective action occurs after the fact. Inspection of completed goods is an example of a feedback control. Answer (C) is incorrect. The close supervision of production-line workers is a concurrent control. It adjusts an ongoing process. Answer (D) is incorrect. Measuring performance against a standard is a general aspect of control. [258] Gleim #: 3.3.27 An adequate system of internal controls is most likely to detect a fraud perpetrated by a A. Group of employees in collusion. B. Single employee. C. Group of managers in collusion. D. Single manager. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 139 Printed for Sanja Knezevic Answer (A) is incorrect. A group has a better chance of successfully perpetrating a fraud than does an individual employee. Answer (B) is correct. Segregation of duties and other control processes serve to prevent or detect a fraud committed by an employee acting alone. One employee may not have the ability to engage in wrongdoing or may be subject to detection by other employees in the course of performing their assigned duties. However, collusion may circumvent controls. For example, comparison of recorded accountability for assets with the assets known to be held may fail to detect fraud if persons having custody of assets collude with recordkeepers. Answer (C) is incorrect. Management can override controls. Answer (D) is incorrect. Even a single manager may be able to override controls. [259] Gleim #: 3.3.28 An organization has grown rapidly and has just automated its human resource system. The organization has developed a large database that tracks employees, employee benefits, payroll deductions, job classifications, ethnic code, age, insurance, medical protection, and other similar information. Management has asked the internal audit activity to review the new system. The automated system contains a table of pay rates matched with the employee job classifications. The best control to ensure that the table is updated correctly for only valid pay changes is to Limit access to the data table to management and line supervisors who have the authority to determine pay rates. A. Require a supervisor in the department, who does not have the ability to change the table of pay rates, to compare the changes with a signed management authorization. B. Ensure that adequate edit and reasonableness checks are built into the automated system. C. Require that all pay changes be signed by the employee to verify that the change goes to a bona fide employee. D. Answer (A) is incorrect. Access to the database should be severely restricted to personnel within the human resources or payroll departments. Answer (B) is correct. To maintain a proper segregation of duties, changes in pay rates should be authorized by someone outside the human resources department. Furthermore, authorization should be independently verified by an individual who does not have a recording function. Answer (C) is incorrect. Edit checks will not detect unauthorized changes. Answer (D) is incorrect. The control must ensure that changes in the table of pay rates are properly authorized and entered into the system. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 140 Printed for Sanja Knezevic fb.com/ciaaofficial [260] Gleim #: 3.3.29 An organization has grown rapidly and has just automated its human resource system. The organization has developed a large database that tracks employees, employee benefits, payroll deductions, job classifications, ethnic code, age, insurance, medical protection, and other similar information. Management has asked the internal audit activity to review the new system. An employee in the payroll department is contemplating a fraud involving the addition of a fictitious employee and the entry of fictitious hours worked. The paycheck would then be sent to the payroll employee’s home address. The most effective control procedure to prevent this type of fraud is to require that A report of all new employees added be approved by someone outside of the payroll department. Also, a report showing all employees and hours worked should be sent to the supervisor’s department for review. A. All new employees and their hours worked be entered by the human resources department. B. All changes to employee records be approved by supervisors outside of both human resources and payroll. C. The payroll department physically delivers paychecks to employees rather than mailing them. D. Answer (A) is correct. The payroll department has a recording function. It should not authorize pay rate changes or the addition or deletion of employees from the payroll. Accordingly, authorization of such changes should be made by an individual outside the department. Verification of payroll data should also be made outside the department. Proper segregation of duties is critical in the prevention of payroll fraud. Answer (B) is incorrect. The entry of new employees and their hours should be segregated. The human resources department should not be responsible for both activities. Answer (C) is incorrect. Approving changes in existing employee records does not prevent the fraud of entering a fictitious employee. Answer (D) is incorrect. Physical delivery of paychecks does not prevent the payroll employee from withholding the fictitious employee’s check. Moreover, a department with a recording function should not have an asset custody function. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 141 Printed for Sanja Knezevic [261] Gleim #: 3.3.30 An organization has grown rapidly and has just automated its human resource system. The organization has developed a large database that tracks employees, employee benefits, payroll deductions, job classifications, ethnic code, age, insurance, medical protection, and other similar information. Management has asked the internal audit activity to review the new system. Human resources and payroll are separate departments. Which of the following combinations provides the best segregation of duties? Human resources adds employees, payroll processes hours, and human resources delivers the paychecks to employees. A. Human resources adds employees, reviews and submits payroll hours to payroll for processing, and delivers paychecks to employees. B. Human resources adds employees, and payroll processes hours and enters employee bank account numbers. Paychecks are automatically deposited in the employee’s bank account. C. Payroll adds employees and enters employees’ bank account numbers but processes hours only as approved by human resources. Paychecks are automatically deposited in the employee’s bank account. D. Answer (A) is incorrect. The human resources department should not add employees and deliver paychecks. These two duties should be segregated. Answer (B) is incorrect. The functions are all performed by human resources. There is no segregation of duties. Answer (C) is correct. The functions of transaction authorization and recording should be segregated to minimize opportunities for fraud. Furthermore, automatic check deposit reduces asset custody risk. Answer (D) is incorrect. Payroll is adding employees and processing hours. These two duties should be performed by different departments. [262] Gleim #: 3.3.31 Internal control should follow certain basic principles to achieve its objectives. One of these principles is the segregation of functions. Which one of the following examples does not violate the principle of segregation of functions? The treasurer has the authority to sign checks but gives the signature block to the assistant treasurer to run the check-signing machine. A. The warehouse clerk, who has the custodial responsibility over inventory in the warehouse, may authorize disposal of damaged goods. B. The sales manager has the responsibility to approve credit and the authority to write off accounts. C. The department time clerk is given the undistributed payroll checks to mail to absent employees. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 142 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. The treasurer’s department should have custody of assets but should not authorize or record transactions. Because the assistant treasurer reports to the treasurer, the treasurer is merely delegating an assigned duty related to asset custody. Answer (B) is incorrect. Authorization to dispose of damaged goods could be used to cover thefts of inventory for which the warehouse clerk has custodial responsibility. Transaction authorization is inconsistent with asset custody. Answer (C) is incorrect. The sales manager could approve credit to a controlled organization and then write off the account as a bad debt. The sales manager’s authorization of credit is inconsistent with his/her indirect access to assets. Answer (D) is incorrect. The time clerk could conceal the termination of an employee and retain that employee’s paycheck. Recordkeeping is inconsistent with asset custody. [263] Gleim #: 3.3.32 Upon receipt of purchased goods, receiving department personnel match the quantity received with the packing slip quantity and mark the retail price on the goods based on a master price list. The annotated packing slip is then forwarded to inventory control and goods are automatically moved to the retail sales area. The most significant control strength of this activity is Immediately pricing goods A. for retail sale. B. Matching quantity received with the packing slip. C. Using a master price list for marking the sale price. D. Automatically moving goods to the retail sales area. Answer (A) is incorrect. Timing is not as important as the accuracy of prices. Answer (B) is incorrect. Matching quantity received with the packing slip does not ensure receipt of the quantity ordered. Answer (C) is correct. Use of the master price list ensures that the correct retail price is marked. Answer (D) is incorrect. Goods may or may not be needed in retail sales. [264] Gleim #: 3.3.33 The manager of a production line has the authority to order and receive replacement parts for all machinery that requires periodic maintenance. The internal auditor received an anonymous tip that the manager ordered substantially more parts than were necessary from a family member in the parts supply business. The unneeded parts were never delivered. Instead, the manager processed receiving documents and charged the parts to machinery maintenance accounts. The payments for the undelivered parts were sent to the supplier, and the money was divided between the manager and the family member. Which of the following internal controls would have most likely prevented this fraud from occurring? Establishing predefined spending levels for all vendors during the bidding process. A. B. Segregating the receiving function from the authorization of parts purchases. C. Comparing the bill of lading for replacement parts to the approved purchase order. Using the company’s inventory system to match quantities requested with quantities received. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 143 Printed for Sanja Knezevic Answer (A) is incorrect. Predefined spending levels would probably already include the fraudulent amounts and would only limit the size of the fraud. Answer (B) is correct. Segregating the parts authorization and receiving functions would have improved internal control. If the parts in question had been sent to the company and a receiving report had been prepared by an employee other than the one ordering the goods, the fraud could not have occurred. Moreover, the receiving department should not accept goods unless it has a blind copy of a properly approved purchase order for the items. Answer (C) is incorrect. The bill of lading would agree with the purchase order. The quantity received (verified by a third party) should be compared to both the bill of lading and the purchase order. Answer (D) is incorrect. The computer matching would only verify the fraudulent paperwork. [265] Gleim #: 3.3.34 Which one of the following is most likely to be considered an internal control weakness? The petty cash custodian has the ability to steal petty cash. Documentation for all disbursements from the fund must be submitted with the request for replenishment of the fund. A. An inventory control clerk at a manufacturing plant has the ability to steal one completed television set from inventory a year. The theft probably will never be detected. B. An accounts receivable clerk, who approves sales returns and allowances, receives customer remittances and deposits them in the bank. Limited supervision is maintained over the employee. C. A clerk in the invoice processing department fails to match a vendor’s invoice with its related receiving report. Checks are not signed unless all appropriate documents are attached to a voucher. D. Answer (A) is incorrect. The requirement for documentation will reveal a theft when the fund is reimbursed unless the documents can be falsified. Answer (B) is incorrect. The amount involved is probably not material. Answer (C) is correct. Segregation of duties among key functions is an important control procedure. An accounts receivable clerk who is permitted to approve sales returns and allowances and also receive customer remittances could misappropriate funds received and cover the shortage by debiting sales returns and allowances. Limited supervision is insufficient to compensate for lack of segregation of duties. Answer (D) is incorrect. The requirement for documentation will uncover the oversight. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 144 Printed for Sanja Knezevic fb.com/ciaaofficial [266] Gleim #: 3.3.35 One characteristic of an effective internal control structure is the proper segregation of duties. The combination of responsibilities that would not be considered a violation of segregation of functional responsibilities is Signing of paychecks and custody of blank A. payroll checks. B. Preparation of paychecks and check distribution. C. Approval of time cards and preparation of paychecks. D. Timekeeping and preparation of payroll journal entries. Answer (A) is incorrect. Persons with recordkeeping but not custody of assets responsibilities should have access to blank checks, while the duty of signing checks (custodianship) should be assigned to persons (e.g., the treasurer) with no recordkeeping function. Answer (B) is incorrect. Payroll preparation and payment to employees should be segregated since they are incompatible recordkeeping and custodianship functions. Answer (C) is incorrect. Approval of time cards is an authorization function that is incompatible with the recordkeeping function of preparation of paychecks. Answer (D) is correct. Combining the timekeeping function and the preparation of the payroll journal entries would not be improper because the employee has no access to assets or to employee records in the human resources department. Only through collusion could an embezzlement be perpetrated. Accordingly, the functions of authorization, recordkeeping, and custodianship remain separate. [267] Gleim #: 3.3.36 An internal auditor noted that the accounts receivable department is separate from other accounting activities. Credit is approved by a separate credit department. Control accounts and subsidiary ledgers are balanced monthly. Similarly, accounts are aged monthly. The accounts receivable manager writes off delinquent accounts after 1 year, or sooner if a bankruptcy or other unusual circumstances are involved. Credit memoranda are prenumbered and must correlate with receiving reports. Which of the following areas could be viewed as an internal control weakness of the above organization? A. Write-offs of delinquent accounts. B. Credit approvals. C. Monthly aging of receivables. D. Handling of credit memos. Answer (A) is correct. The accounts receivable manager has the ability to perpetrate irregularities because (s)he performs incompatible functions. Authorization and recording of transactions should be separate. Thus, someone outside the accounts receivable department should authorize writeoffs. Answer (B) is incorrect. Credit approval is an authorization function that is properly segregated from the recordkeeping function. Answer (C) is incorrect. Monthly aging is appropriate. Answer (D) is incorrect. The procedures regarding credit memoranda are standard controls. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 145 Printed for Sanja Knezevic [268] Gleim #: 3.3.37 Which of the following controls would prevent the ordering of quantities in excess of an organization’s needs? Review of all purchase requisitions by a supervisor in the user department prior to submitting them to the purchasing department. A. Automatic reorder by the purchasing department when low inventory level is indicated by the system. B. A policy requiring review of the purchase order before receiving C. a new shipment. A policy requiring agreement of the receiving report and packing slip before storage of new receipts. D. Answer (A) is correct. Supervisory review at the originating department level is one means of control over the number of items ordered. This control is an example of the segregation of duties. Authorization should be separate from recordkeeping and asset custody. Answer (B) is incorrect. Automatic reordering does not consider future plans, which could lead to purchases of excess material. Answer (C) is incorrect. Review of the purchase order before receiving a new shipment is a control for the risk of accepting unordered goods. Answer (D) is incorrect. A policy requiring agreement of the receiving report and packing slip before storage of new receipts is a control over the risk of receiving an amount other than that ordered. [269] Gleim #: 3.3.38 Which of the following describes the most effective preventive control to ensure proper handling of cash receipt transactions? Have bank reconciliations prepared by an employee not involved with cash collections and then have them reviewed by a supervisor. A. One employee issues a prenumbered receipt for all cash collections; another employee reconciles the daily total of prenumbered receipts to the bank deposits. B. C. Use predetermined totals (hash totals) of cash receipts to control posting routines. The employee who receives customer mail receipts prepares the daily bank deposit, which is then deposited by another employee. D. Answer (A) is incorrect. The bank reconciliation is a detective, not a preventive, control. Answer (B) is correct. Sequentially numbered receipts should be issued to maintain accountability for cash collected. Such accountability should be established as soon as possible because cash has a high inherent risk. Daily cash receipts should be deposited intact so that receipts and bank deposits can be reconciled. The reconciliation should be performed by someone independent of the cash custody function. Answer (C) is incorrect. Use of hash totals is a control over the completeness of posting routines, not cash receipts. Answer (D) is incorrect. A cash remittance list should be prepared before a separate employee prepares the bank deposit. The list and deposit represent separate records based on independent counts made by different employees. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 146 Printed for Sanja Knezevic fb.com/ciaaofficial [270] Gleim #: 3.3.39 Checks from customers are received in the organization’s mail room each day. What controls should be in place to safeguard them? Establishing a separate post office box for A. customer payments. B. Forwarding all checks to the cashier upon receipt. C. Requiring a specific mail clerk to list and restrictively endorse each check. D. Providing bonding protection for mail clerks. Answer (A) is incorrect. Requiring a specific mail clerk to list and restrictively endorse each check provides more protection than establishing a separate post office box for customer payments. Answer (B) is incorrect. The same person should not both receive and deposit checks. Answer (C) is correct. An employee who does not have access to other records should open the mail and prepare a list of checks received. The check listing will later be reconciled with the daily bank deposit and entries to accounts receivable. A restrictive endorsement (“for deposit only”) will put transferees on notice to act accordingly (that is, deposit the check in the organization’s account). Answer (D) is incorrect. Bonding insures against, but does not directly prevent, losses. [271] Gleim #: 3.3.40 Which of the following activities performed by a payroll clerk is a control weakness rather than a control strength? A. Has custody of the check signature stamp machine. B. Prepares the payroll register. C. Forwards the payroll register to the chief accountant for approval. D. Draws the paychecks on a separate payroll checking account. Answer (A) is correct. Payroll checks should be signed by the treasurer, i.e., by someone who is not involved in timekeeping, recordkeeping, or payroll preparation. The payroll clerk performs a recordkeeping function. Answer (B) is incorrect. Preparing the payroll register is one of the recordkeeping tasks of the payroll clerk. Answer (C) is incorrect. The payroll register should be approved by an officer of the organization. This control is a strength. Answer (D) is incorrect. Paychecks should be drawn on a separate payroll checking account. This control is a strength. [272] Gleim #: 3.3.41 The internal auditor recognizes that certain limitations are inherent in any system of internal controls. Which one of the following scenarios is the result of an inherent limitation of internal control? A. The comptroller both makes and records cash deposits. A security guard allows one of the warehouse employees to remove assets from the premises without authorization. B. C. The organization sells to customers on account, without credit approval. An employee who is unable to read is assigned custody of the organization’s computer tape library and run manuals that are used during the third shift. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 147 Printed for Sanja Knezevic Answer (A) is incorrect. Segregating the functions of recording and asset custody is customary. That the comptroller both makes and records cash deposits is an avoidable control weakness. Answer (B) is correct. Inherent limitations in internal control arise from mistakes in judgment, misunderstandings of instructions, personnel carelessness, distraction, fatigue, collusion, perpetrations by management, changing conditions, and deterioration of degrees of compliance. Thus, a control (use of security guards) based on segregation of functions may be overcome by collusion among two or more employees. Answer (C) is incorrect. Transactions can and should be authorized before execution. The security guard’s failure to obtain authorization for removal of assets is an avoidable control weakness. Answer (D) is incorrect. Assignment of an unqualified employee is an avoidable control weakness. [273] Gleim #: 3.3.42 One payroll engagement objective is to determine whether segregation of duties is proper. Which of the following activities is incompatible? Hiring employees and authorizing changes A. in pay rates. B. Preparing the payroll and filing payroll tax forms. C. Signing and distributing payroll checks. D. Preparing attendance data and preparing the payroll. Answer (A) is incorrect. Hiring employees and authorizing changes in pay rates are both personnel functions. Answer (B) is incorrect. Preparing the payroll and filing payroll tax forms are both functions of the payroll department. Answer (C) is incorrect. Proper treasury functions include signing and distributing payroll checks. Answer (D) is correct. Attendance data are accumulated by the timekeeping function. Preparing the payroll is a payroll department function. For control purposes, these two functions should be separated to avoid the perpetration and concealment of irregularities. [274] Gleim #: 3.3.43 Which of the following observations made during the preliminary survey of a local department store’s disbursement cycle reflects a control strength? Individual department managers use prenumbered forms to order merchandise from vendors. A. The receiving department is given a copy of the purchase order complete with a description of goods, quantity ordered, and extended price for all merchandise ordered. B. The treasurer’s office prepares checks for suppliers based on vouchers prepared by the accounts payable department. C. Individual department managers are responsible for the movement of merchandise from the receiving dock to storage or sales areas as appropriate. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 148 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The managers should submit purchase requisitions to the purchasing department. The purchasing function should be separate from operations. Answer (B) is incorrect. To encourage a fair count, the receiving department should receive a copy of the purchase order from which the quantity has been omitted. Answer (C) is correct. Accounting for payables is a recording function. The matching of the supplier’s invoice, the purchase order, and the receiving report (and usually the purchase requisition) should be the responsibility of the accounting department. These are the primary supporting documents for the payment voucher prepared by the accounts payable section that will be relied upon by the treasurer in making payment. Answer (D) is incorrect. The receiving department should transfer goods directly to the storeroom to maintain security. A copy of the receiving report should be sent to the storeroom so that the amount stored can be compared with the amount in the report. [275] Gleim #: 3.3.44 Which of the following controls would help prevent overpaying a vendor? Reviewing and canceling supporting documents when A. a check is issued. B. Requiring the check signer to mail the check directly to the vendor. C. Reviewing the accounting distribution for the expenditure. D. Approving the purchase before ordering from the vendor. Answer (A) is correct. Reviewing and canceling the supporting documents prevents paying a vendor twice for the same purchase. If the person who signs the check cancels the required documents, they cannot be recycled in support of a duplicate payment voucher. Securing the paid voucher file from access by the accounts payable clerk is another effective control. Answer (B) is incorrect. Requiring the check signer to mail the check directly to the vendor would prevent the check from being misappropriated. Answer (C) is incorrect. Reviewing the accounting distribution for the expenditure would ensure that the expenditure is debited to the proper account(s). Answer (D) is incorrect. Approving the purchase before ordering from the vendor would ensure that only authorized purchases are made. [276] Gleim #: 3.3.45 A receiving department receives copies of purchase orders for use in identifying and recording inventory receipts. The purchase orders list the name of the vendor and the quantities of the materials ordered. A possible error that this system could allow is A. Payment to unauthorized vendors. B. Payment for unauthorized purchases. C. Overpayment for partial deliveries. D. Delay in recording purchases. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 149 Printed for Sanja Knezevic Answer (A) is incorrect. Comparing receipts with purchase orders will help detect unauthorized vendors. Answer (B) is incorrect. Comparing receipts with purchase orders will help detect unauthorized purchases. Answer (C) is correct. To ensure a fair count, the copy of the purchase order sent to the receiving clerk should not include quantities. The receiving clerk should count the items in the shipment and prepare a receiving report. Copies are sent to inventory control and accounts payable. Answer (D) is incorrect. Using purchase orders to identify receipts will not cause a delay in recording purchases. [277] Gleim #: 3.3.46 Which of the following situations will cause an internal auditor to question the adequacy of controls over a purchasing function? The original and one copy of the purchase order are mailed to the vendor. The copy on which the vendor acknowledges acceptance is returned to the purchasing department. A. Receiving reports are forwarded to purchasing where they are matched with purchase orders and sent to accounts payable. B. The accounts payable section prepares documentation C. for payments. Unpaid voucher files and perpetual inventory records are independently maintained. D. Answer (A) is incorrect. This practice ensures accurate communication. Answer (B) is correct. Purchasing and receiving should be organizationally independent. Moreover, comparing the purchase order and the receiving report should be the responsibility of a third person. Fraud perpetrated by a purchasing department employee could be concealed if (s)he is the first to obtain the receiving report. Answer (C) is incorrect. Accounts payable may prepare documentation but should not sign checks. Answer (D) is incorrect. Separately maintaining unpaid vouchers and perpetual inventory records is acceptable. [278] Gleim #: 3.3.47 Which of the following ensures that all inventory shipments are billed to customers? Shipping documents are prenumbered and are independently accounted for and matched with sales invoices. A. Sales invoices are prenumbered and are independently accounted for and traced to the sales journal. B. Duties for recording sales transactions and maintaining customer account balances are separated. C. D. Customer billing complaints are investigated by the controller’s office. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 150 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Shipping documents are prepared at the time of shipment. They are prenumbered to facilitate detection of unrecorded shipments. A gap in the sequence of documents may indicate an irregularity. An employee outside the shipping department should account for these documents. Sales invoices are generated by the organization’s computer system at the same time as the shipping documents and should have the same numbers. Thus, every shipping document should be matched with a sales invoice to ensure proper billing. Answer (B) is incorrect. Accounting for sales invoices alone does not prevent or detect unbilled shipments. Answer (C) is incorrect. Segregating the duties for recording sales transactions and maintaining customer accounts does not ensure that all shipments are invoiced. Answer (D) is incorrect. Customers who are not billed may not notify the organization. [279] Gleim #: 3.3.48 If internal control is well designed, two tasks that should be performed by different persons are Approval of bad debt write-offs, and reconciliation of the accounts payable subsidiary ledger and controlling account. A. Distribution of payroll checks and approval of sales B. returns for credit. Posting of amounts from both the cash receipts journal and cash payments journal to the general ledger. C. D. Recording of cash receipts and preparation of bank reconciliations. Answer (A) is incorrect. There is no conflict between writing off bad debts (accounts receivable) and reconciling accounts payable, which are liabilities. Answer (B) is incorrect. Distribution of payroll checks and approval of sales returns are independent functions. People who perform such disparate tasks are unlikely to be able to perpetrate and conceal a fraud. In fact, some organizations use personnel from an independent function to distribute payroll checks. Answer (C) is incorrect. Posting both ledgers would cause no conflict as long as the individual involved did not have access to the actual cash. If a person has access to records but not the assets, no danger exists of embezzlement without collusion. Answer (D) is correct. Recording of cash establishes accountability for assets. The bank reconciliation compares that recorded accountability with actual assets. The recording of cash receipts and preparation of bank reconciliations should therefore be performed by different individuals because the preparer of a reconciliation could conceal a cash shortage. For example, if a cashier both prepares the bank deposit and performs the reconciliation, (s)he could embezzle cash and conceal the theft by falsifying the reconciliation. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 151 Printed for Sanja Knezevic [280] Gleim #: 3.3.49 Which one of the following situations represents an internal control weakness in the payroll department? Payroll department personnel are rotated A. in their duties. B. Paychecks are distributed by the employees’ immediate supervisor. C. Payroll records are reconciled with quarterly tax reports. D. The timekeeping function is independent of the payroll department. Answer (A) is incorrect. Periodic rotation of payroll personnel inhibits the perpetration and concealment of fraud. Answer (B) is correct. Paychecks should not be distributed by supervisors because an unscrupulous person could terminate an employee and fail to report the termination. The supervisor could then clock in and out for the employee and keep the paycheck. A person unrelated to either payroll recordkeeping or the operating department should distribute checks. Answer (C) is incorrect. This analytical procedure may detect a discrepancy. Answer (D) is incorrect. Timekeeping should be independent of asset custody and employee records. [281] Gleim #: 3.3.50 Which of the following activities represents both an appropriate human resources department function and a deterrent to payroll fraud? A. Distribution of paychecks. B. Authorization of overtime. C. Authorization of additions and deletions from the payroll. D. Collection and retention of unclaimed paychecks. Answer (A) is incorrect. The treasurer should perform the asset custody function regarding payroll. Answer (B) is incorrect. Authorizing overtime is a responsibility of operating management. Answer (C) is correct. The payroll department is responsible for assembling payroll information (recordkeeping). The human resources department is responsible for authorizing employee transactions, such as hiring, firing, and changes in pay rates and deductions. Segregating the recording and authorization functions helps prevent fraud. Answer (D) is incorrect. Unclaimed checks should be in the custody of the treasurer until they can be deposited in a special bank account. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 152 Printed for Sanja Knezevic fb.com/ciaaofficial [282] Gleim #: 3.3.51 An organization has computerized sales and cash receipts journals. The computer programs for these journals have been properly debugged. The internal auditor discovered that the total of the accounts receivable subsidiary accounts differs materially from the accounts receivable control account. This discrepancy could indicate Credit memoranda being improperly A. recorded. B. Receivables being lapped. C. Receivables not being properly aged. D. Statements being intercepted prior to mailing. Answer (A) is correct. Sales returns and allowances require the crediting of accounts receivable. Thus, the recording of unauthorized credit memoranda is one explanation for the discrepancy if sales and cash receipts are properly recorded. Answer (B) is incorrect. Lapping entails the theft of cash receipts and the use of subsequent receipts to conceal the theft. The effect is to overstate receivables, but no difference between the control total and the total of subsidiary amounts would arise. Answer (C) is incorrect. Aging does not involve accounting entries. Answer (D) is incorrect. Interception of customer statements might indicate fraudulent receivables but would not cause the subsidiary ledger discrepancy. [283] Gleim #: 3.3.52 An internal auditor noted that several shipments were not billed. To prevent recurrence of such nonbilling, the organization should Numerically sequence and independently account for all controlling documents (such as packing slips and shipping orders) when sales journal entries are recorded. A. B. Undertake a validity check with customers as to orders placed. Release product for shipment only on the basis of credit approval by the credit manager or other authorized person. C. Undertake periodic tests of gross margin rates by product line and obtain explanations of significant departures from planned rates. D. Answer (A) is correct. The sequential numbering of documents provides a standard control over transactions. The numerical sequence should be accounted for by an independent party. A major objective is to detect unrecorded and unauthorized transactions. Answer (B) is incorrect. This check would not prevent or detect unrecorded and unauthorized transactions. Answer (C) is incorrect. Credit approval does not ensure billing. Answer (D) is incorrect. Testing gross margin rates is an analytical procedure, not a preventive control. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 153 Printed for Sanja Knezevic [284] Gleim #: 3.3.53 A preliminary survey of the purchasing function indicates that Department managers initiate purchase requests that must be approved by the plant superintendent, Purchase orders are typed by the purchasing department using prenumbered and controlled forms, Buyers regularly update the official vendor listing as new sources of supply become known, Rush orders can be placed with a vendor by telephone but must be followed by a written purchase order before delivery can be accepted, and Vendor invoice payment requests must be accompanied by a purchase order and receiving report. One possible fault of this system is that Purchases could be made from a vendor controlled by a buyer at prices higher than normal. A. Unnecessary supplies can be purchased by department B. managers. C. Payment can be made for supplies not received. Payment can be made for supplies received but not ordered by the purchasing department. D. Answer (A) is correct. A risk exposure typical of the purchasing function is that purchases may be made from vendors with respect to whom buyers or other employees have a conflict of interest. The result may be excessive prices or amounts, or poor quality of goods and services acquired. Accordingly, additions to the vendor file should be authorized at an appropriate level and not by the buyers. Similarly, bidders’ lists should be approved by supervisory personnel. Answer (B) is incorrect. The requirement of a written purchase order approved by the plant superintendent is a satisfactory control to prevent unnecessary purchases. Answer (C) is incorrect. Payment is not made without a receiving report. Answer (D) is incorrect. Payment requests must be supported by an approved purchase order. [285] Gleim #: 3.3.54 Management is concerned with the potential for unauthorized changes in the payroll. Which of the following is the proper organizational structure to prevent such unauthorized changes? The payroll department maintains and authorizes all changes in the personnel records. A. The payroll department is supervised by the management of the human resources division. B. The payroll department’s functions are limited to maintaining the payroll records, distributing paychecks, and posting the payroll entries to the general ledger. C. D. The personnel department authorizes the hiring and pay levels of all employees. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 154 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The personnel department should be responsible for these functions. Answer (B) is incorrect. The payroll and personnel departments should be independent. Answer (C) is incorrect. The payroll department should not post the payroll entries to the general ledger or distribute the paychecks. These functions are the responsibility of the accounting department and the treasurer’s office, respectively. Answer (D) is correct. The payroll department is responsible for assembling payroll information (recordkeeping). The personnel department is responsible for authorizing and executing employee transactions such as hiring, firing, and changes in pay rates and deductions. Segregating these functions helps prevent fraud. Thus, the payroll for each period should be compared with the active employment files of the personnel department. [286] Gleim #: 3.3.55 In a well-designed internal control structure in which the cashier receives remittances from the mail room, the cashier should not A. Endorse the checks. B. Prepare the bank deposit slip. C. Deposit remittances daily at a local bank. D. Post the receipts to the accounts receivable subsidiary ledger cards. Answer (A) is incorrect. It is a part of the custodial function, which is the primary responsibility of a cashier. Answer (B) is incorrect. It is a part of the custodial function, which is the primary responsibility of a cashier. Answer (C) is incorrect. It is a part of the custodial function, which is the primary responsibility of a cashier. Answer (D) is correct. The cashier is an assistant to the treasurer and thus performs an asset custody function. Individuals with custodial functions should not have access to the accounting records. If the cashier were allowed to post the receipts to the accounts receivable subsidiary ledger, an opportunity for embezzlement would arise that could be concealed by falsifying the books. [287] Gleim #: 3.3.56 Which one of the following situations represents an internal control weakness in accounts receivable? A. Internal auditors confirm customer accounts periodically. B. Delinquent accounts are reviewed only by the sales manager. C. The cashier is denied access to customers’ records and monthly statements. D. Customers’ statements are mailed monthly by the accounts receivable department. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 155 Printed for Sanja Knezevic Answer (A) is incorrect. Periodic confirmation of accounts receivable is an internal control strength. Answer (B) is correct. Internal control over accounts receivable begins with a proper segregation of duties. Hence, the cashier, who performs an asset custody function, should not be involved in recordkeeping. Accounts should be periodically confirmed by an auditor, and delinquent accounts should be reviewed by the head of accounts receivable and the credit manager. Customer statements should be mailed monthly by the accounts receivable department without allowing access to the statements by employees of the cashier’s department. The sales manager should not be the only person to review delinquent accounts because (s)he may have an interest in not declaring an account uncollectible. Answer (C) is incorrect. An employee with asset-custody responsibilities should not have access to records for that asset. Answer (D) is incorrect. Monthly account statements give customers an opportunity to complain about incorrect billings or missing payments. [288] Gleim #: 3.3.57 Which one of the following situations represents a strength of internal control for purchasing and accounts payable? Prenumbered receiving reports are A. issued randomly. B. Invoices are approved for payment by the purchasing department. C. Unmatched receiving reports are reviewed on an annual basis. Vendors’ invoices are matched against purchase orders and receiving reports before a liability is recorded. D. Answer (A) is incorrect. Prenumbered receiving reports should be issued sequentially. A gap in the sequence may indicate an erroneous or fraudulent transaction. Answer (B) is incorrect. Invoices should not be approved by purchasing. That is the job of the accounts payable department. Answer (C) is incorrect. Annual review of unmatched receiving reports is too infrequent. More frequent attention is necessary to remedy deficiencies in internal control. Answer (D) is correct. A voucher should not be prepared for payment until the vendor’s invoice has been matched against the corresponding purchase order and receiving report. This procedure provides assurance that a valid transaction has occurred and that the parties have agreed on the terms, such as price and quantity. [289] Gleim #: 3.3.58 To control purchasing and accounts payable, an information system must include certain source documents. For a manufacturing organization, these documents should include A. Purchase orders, receiving reports, and vendor invoices. B. Receiving reports and vendor invoices. C. Purchase requisitions, purchase orders, receiving reports, and vendor invoices. Purchase requisitions, purchase orders, inventory reports of goods needed, and vendor invoices. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 156 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A purchase requisition is also needed. Answer (B) is incorrect. A purchase order and requisition are also necessary. Answer (C) is correct. Before ordering an item, the purchasing department should have on hand a purchase requisition reflecting an authorized request by a user department. Before a voucher is prepared for paying an invoice, the accounts payable department should have the purchase requisition, a purchase order (to be certain the items were indeed ordered), the vendor’s invoice, and a receiving report (to be certain the items were received). Answer (D) is incorrect. A receiving report is needed. [290] Gleim #: 3.3.59 Auditors document their understanding of internal control with questionnaires, flowcharts, and narrative descriptions. A questionnaire consists of a series of questions concerning controls that auditors consider necessary to prevent or detect errors and fraud. The most appropriate question designed to contribute to the auditors’ understanding of the completeness of the expenditure (purchasespayables) cycle concerns the Internal verification of quantities, prices, and mathematical accuracy of sales invoices. A. Use and accountability of B. prenumbered checks. C. Disposition of cash receipts. D. Qualifications of accounting personnel. Answer (A) is incorrect. Determination of proper amounts of sales invoices concerns the valuation assertion. Also, sales invoices are part of the salesreceivables (revenue) cycle. Answer (B) is correct. A completeness assertion concerns whether all transactions and accounts that should be presented in the financial statements are so presented. The exclusive use of sequentially numbered documents facilitates control over expenditures. An unexplained gap in the sequence alerts the auditor to the possibility that not all transactions have been recorded. A failure to use prenumbered checks would therefore suggest a higher assessment of control risk. If a company uses prenumbered checks, it should be easy to determine exactly which checks were used during a period. Answer (C) is incorrect. Cash receipts are part of the revenue cycle. Answer (D) is incorrect. Consideration of the qualifications of accounting personnel is not a test of controls over the completeness of any cycle. This procedure is appropriate during the consideration of the control environment. [291] Gleim #: 3.3.60 The initiation of the purchase of materials and supplies would be the responsibility of the A. Purchasing department. B. Stores control department. C. Inventory control department. D. Production department. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 157 Printed for Sanja Knezevic Answer (A) is incorrect. The purchasing department places orders that have been initiated and authorized by others. Answer (B) is incorrect. The stores control department has custody of materials; it does not maintain inventory records. Answer (C) is correct. The inventory control department would be responsible for initiating a purchase. It has access to the inventory records and would therefore know when stocks were getting low. Answer (D) is incorrect. The production department manufactures goods and obtains materials from stores control. [292] Gleim #: 3.3.61 Multiple copies of the purchase order are prepared for recordkeeping and distribution with a copy of the purchase order sent to the vendor and one retained by the purchasing department. In addition, for proper informational flow and internal control purposes, a version of the purchase order would be distributed to the Accounts payable, receiving, and stores control A. departments. B. Accounts payable, receiving, and inventory control departments. C. Accounts payable, accounts receivable, and receiving departments. D. Accounts payable, receiving, and production planning departments. Answer (A) is incorrect. The stores control department does not need to know that a purchase has been initiated. Answer (B) is correct. The accounts payable department should receive a copy of the purchase order for internal control purposes to ensure that all invoices paid are for properly authorized items. The receiving department should receive a copy (with the quantity omitted to encourage an honest count) so that its employees will know that incoming shipments were authorized and should be accepted. In addition, the department issuing the purchasing requisition (the inventory control department) should receive a copy as a notification that the order has been placed. Answer (C) is incorrect. The accounts receivable department does not need a copy. Answer (D) is incorrect. The production planning department does not need a copy. [293] Gleim #: 3.3.62 Organizational independence in the processing of payroll is achieved by segregation of functions that are built into the system. Which one of the following functional segregations is not required for internal control purposes? A. Segregation of timekeeping from payroll preparation. B. Segregation of personnel function from payroll preparation. C. Segregation of payroll preparation and paycheck distribution. D. Segregation of payroll preparation and maintenance of year-todate records. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 158 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Segregating timekeeping and payroll preparation is an effective control. It prevents one person from claiming that an employee worked certain hours and then writing a check to that employee. Payment to an absent or fictitious employee would therefore require collusion between two employees. Answer (B) is incorrect. Personnel should be separate from payroll. The former authorizes the calculation of the payroll by the latter. Answer (C) is incorrect. Segregating paycheck preparation from distribution makes it more difficult for checks to be made out to fictitious employees. Answer (D) is correct. Most companies have their payrolls prepared by the same individuals who maintain the year-to-date records. There is no need for this segregation of functions because both duties involve recordkeeping. [294] Gleim #: 3.3.63 If employee paychecks are distributed by hand to employees, which one of the following departments should be responsible for the safekeeping of unclaimed paychecks? A. Payroll department. B. Timekeeping department. C. Production department in which the employee works or worked. D. Cashier department. Answer (A) is incorrect. The payroll department was responsible for causing the check to be written. Answer (B) is incorrect. The timekeeping department authorized payment based on a certain number of hours worked. Answer (C) is incorrect. A production supervisor or fellow worker has an opportunity to intercept the check of a fictitious or terminated employee. Answer (D) is correct. The responsibility for unclaimed paychecks should be given to a department that has no opportunity to authorize or write those checks. Because the treasury function serves only an asset custody function and thus has had no input into the paycheck process, it is the logical repository of unclaimed checks. [295] Gleim #: 3.3.64 Organizational independence is required in the processing of customers’ orders in order to maintain an internal control structure. Which one of the following situations is not a proper segregation of duties in the processing of orders from customers? A. Approval by credit department of a sales order prepared by the sales department. Shipping of goods by the shipping department that have been retrieved from stock by the finished goods storeroom department. B. Invoice preparation by the billing department and posting to customers’ accounts by the accounts receivable department. C. Approval of a sales credit memo because of a product return by the sales department with subsequent posting to the customer’s account by the accounts receivable department. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 159 Printed for Sanja Knezevic Answer (A) is incorrect. Ensuring that a sales order is for a legitimate, creditworthy customer is a function of the credit department. Answer (B) is incorrect. To maintain proper segregation of functions, goods should be pulled by the storeroom department and shipped by the shipping department. Answer (C) is incorrect. Invoice preparation and account updating should be performed by two different departments. Answer (D) is correct. Allowing a sales department employee to approve a credit memo without a receiving report would be unacceptably risky. Sales personnel could overstate sales in one period and then reverse them in subsequent periods. Thus, a copy of the receiving report for returned goods should be sent to billing for preparation of a credit memo after approval by a responsible supervisor who is independent of sales. [296] Gleim #: 3.4.65 An organization’s directors, management, external auditors, and internal auditors all play important roles in creating a proper control environment. Senior management is primarily responsible for Establishing a proper organizational culture and specifying a system of internal control. A. Designing and operating a control system that provides reasonable assurance that established objectives and goals will be achieved. B. Ensuring that external and internal auditors adequately monitor the control environment. C. Implementing and monitoring controls designed by the D. board of directors. Answer (A) is correct. Senior management is primarily responsible for establishing a proper organizational culture and specifying a system of internal control. Answer (B) is incorrect. Senior management is not likely to be involved in the detailed design and day-to-day operation of a control system. Answer (C) is incorrect. Management administers risk and control processes. It cannot delegate this responsibility to the external auditors or to the internal audit activity. Answer (D) is incorrect. The board has oversight governance responsibilities but ordinarily does not become involved in the details of operations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 160 Printed for Sanja Knezevic fb.com/ciaaofficial [297] Gleim #: 3.4.66 The marketing department for a major retailer assigns separate product managers for each product line. Product managers are responsible for ordering products and determining retail pricing. Each product manager’s purchasing budget is set by the marketing manager. Products are delivered to a central distribution center where goods are segregated for distribution to the company’s 52 department stores. Because receipts are recorded at the distribution center, the company does not maintain a receiving function at each store. Product managers are evaluated on a combination of sales and gross profit generated from their product lines. Many products are seasonal and individual store managers can require that seasonal products be removed to make space for the next season’s products. Which of the following is a control deficiency in this situation? The store manager can require items to be removed, thus affecting the potential performance evaluation of individual product managers. A. The product manager negotiates the purchase price and sets B. the selling price. Evaluating product managers by total gross profit generated by product line will lead to dysfunctional behavior. C. D. There is no receiving function located at individual stores. Answer (A) is incorrect. Goods are seasonal, and store space is limited. This is a constraint that is consistent with maximizing revenue and profitability for the organization. Answer (B) is incorrect. The product manager is evaluated based on sales and gross profit; thus, performing both of these duties is not a conflict. Answer (C) is incorrect. Evaluating the product managers on gross profit and budgeted sales holds them accountable for profitability. This approach is consistent with their authority over ordering and pricing. Answer (D) is correct. The receiving function verifies that the goods received are those actually sent by the shipper. Without this function being performed at the store, goods could be lost, pilfered, or simply sent to the wrong store without it being discovered. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 161 Printed for Sanja Knezevic [298] Gleim #: 3.4.67 The marketing department for a major retailer assigns separate product managers for each product line. Product managers are responsible for ordering products and determining retail pricing. Each product manager’s purchasing budget is set by the marketing manager. Products are delivered to a central distribution center where goods are segregated for distribution to the company’s 52 department stores. Because receipts are recorded at the distribution center, the company does not maintain a receiving function at each store. Product managers are evaluated on a combination of sales and gross profit generated from their product lines. Many products are seasonal and individual store managers can require that seasonal products be removed to make space for the next season’s products. Requests for purchases beyond those initially budgeted must be approved by the marketing manager. This procedure Should provide for the most efficient allocation of scarce organizational I. resources. II. Is a detective control procedure. III. Is unnecessary because each product manager is evaluated on profit generated. A. I only. B. III only. C. II and III only. D. I, II, and III. Answer (A) is correct. The organization has two scarce resources to allocate: its purchasing budget and the space available in its retail stores. The marketing manager is high enough in the organization to coordinate this allocation. Allowing individual product managers to approve their own requests to exceed budget would almost certainly result in misallocation. Thus, Item I is a valid choice. Item II is not a valid choice because the marketing manager asserts his/her authority before an unwanted event has taken place. Item III is not a valid choice because product managers may be tempted to commit the company to buy more product than it can finance. The marketing manager is in a position to coordinate these requests and reconcile them with the budget. Answer (B) is incorrect. The gross profit evaluation is effective in evaluating product managers, but it does not necessarily restrain excess spending. Answer (C) is incorrect. Approval by the marketing manager is a preventive control, which deters undesirable events from occurring. A detective control detects and corrects undesirable events that have occurred. Also, the gross profit evaluation is effective only in evaluating the manager. Answer (D) is incorrect. Approval by the marketing manager is a preventive control, which deters undesirable events from occurring. A detective control detects and corrects undesirable events that have occurred. Also, the gross profit evaluation is effective only in evaluating the manager. [299] Gleim #: 3.4.68 Which of the following would minimize defects in finished goods caused by poor quality raw materials? A. Documented procedures for the proper handling of work-inprocess inventory. B. Required material specifications for all purchases. C. Timely follow-up on all unfavorable usage variances. D. Determination of the amount of spoilage at the end of the manufacturing process. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 162 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Documented procedures for handling workin-process inventory do not ensure that materials are of sufficient quality. Answer (B) is correct. A preventive control is required in this situation, i.e., one that ensures an unwanted event does not take place. The most costeffective way of achieving the goal is to keep poor quality raw materials from entering the warehouse to begin with. Of the controls listed, only required specifications will accomplish this. Answer (C) is incorrect. Follow-up on unfavorable usage variances may lead to detection and correction of use of substandard materials but does not prevent or minimize defects in products already processed. Answer (D) is incorrect. Determination of spoilage after raw materials have been used in production is not a preventive control. [300] Gleim #: 3.4.69 An internal auditor notes year-to-year increases for small tool expense at a manufacturing facility that has produced the same amount of identical product for the last 3 years. Production inventory is kept in a controlled staging area adjacent to the receiving dock, but the supply of small tools is kept in an unsupervised area near the exit to the plant employees’ parking lot. After determining that all of the following alternatives are equal in cost and are also feasible for local management, the internal auditor would best address the security issue by recommending that plant management Move the small tools inventory to the custody of the production inventory staging superintendent and implement the use of a special requisition to issue small tools. A. Initiate a full physical inventory of small tools B. on a monthly basis. Place supply of small tools in a secured area, install a key-access card system for all employees, and record each key-access transaction on a report for the production superintendent. C. Close the exit to the employee parking lot and require all plant employees to use a doorway by the receiving dock that also provides access to the plant employees’ parking area. D. Answer (A) is correct. Minimizing the loss of assets requires a preventive control. Giving responsibility for custody of small tools to one individual establishes accountability. Requiring that requisitions be submitted ensures that their use is properly authorized. Answer (B) is incorrect. A full physical inventory of small tools on a monthly basis is a periodic, detective control that is effective only in determining the amount of losses. Answer (C) is incorrect. Placing small tools in a secured area, installing a keyaccess system, and recording access transactions are preventive and detective controls but do not record the amount of tools removed from the inventory. Answer (D) is incorrect. Closing the exit to the employee parking lot does not limit access to the small tools inventory. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 163 Printed for Sanja Knezevic [301] Gleim #: 3.4.70 Which of the following control procedures does an internal auditor expect to find during an engagement to evaluate risk management and insurance? Periodic internal review of the in-force list to evaluate the adequacy of insurance coverage. A. Required approval of all new insurance policies by the B. organization’s CEO. C. Policy of repetitive standard journal entries to record insurance expense. D. Cutoff procedures with regard to insurance expense reporting. Answer (A) is correct. Obtaining insurance and periodically reviewing its adequacy are among management’s responses to the findings of a risk assessment. Insurance coverage should be sufficient to ensure that the relevant assessed risks are managed in accordance with the organization’s risk appetite. Answer (B) is incorrect. CEO approval is an operational decision ordinarily delegated to a lower level manager. Answer (C) is incorrect. A policy concerning standard journal entries is an accounting control, not a risk management and insurance control. Answer (D) is incorrect. Cutoff procedures with regard to insurance expense reporting are an accounting control, not a risk management and insurance control. [302] Gleim #: 3.4.71 Which of the following is an operating control for a research and development department? A. Research and development personnel are hired by the payroll department. B. Research and development expenditures are reviewed by an independent person. All research and development costs are charged to expense in accordance with the applicable accounting principles. C. The research and development budget is properly allocated between new products, product maintenance, and cost reduction programs. D. Answer (A) is incorrect. Only the human resources department should be responsible for hiring. A department responsible for recordkeeping (e.g., payroll) should not authorize transactions. Answer (B) is incorrect. Reviewing monetary amounts is a financial control. Answer (C) is incorrect. Expensing R&D costs is an accounting treatment rather than a control. Answer (D) is correct. Operating controls are those applicable to production and support activities. Because they may lack established criteria or standards, they should be based on management principles and methods. The appropriate allocation of R&D costs to new products, product maintenance, and cost reduction programs is an example. This is in contrast to the expensing of R&D costs, which is required by the rules of external financial reporting. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 164 Printed for Sanja Knezevic fb.com/ciaaofficial [303] Gleim #: 3.4.72 Obsolete or scrap materials are charged to a predefined project number. The materials are segregated into specified bin locations and eventually transported to a public auction for sale. To reduce the risks associated with this process, an organization should employ which of the following procedures? Require managerial approval for materials to be declared I. scrap or obsolete. II. Permit employees to purchase obsolete or scrap materials prior to auction. III. Limit obsolete or scrap materials sales to a pre-approved buyer. IV. Specify that a fixed fee, rather than a commission, be paid to the auction firm. A. II and III. B. I only. C. II and IV. D. I, III, and IV. Answer (A) is incorrect. Permitting employees to purchase obsolete or scrap materials prior to auction provides even more incentive for misappropriation. Limiting obsolete or scrap materials sales to a pre-approved buyer does not mitigate the risk of misappropriation before the materials are sold. Moreover, these procedures may be less effective than an auction for obtaining the best price. Answer (B) is correct. A preventive control is needed. Management approval for materials to be declared scrap or obsolete reduces the risk of misappropriation. Otherwise, materials may be more easily misclassified. Answer (C) is incorrect. Permitting employees to purchase obsolete or scrap materials prior to auction provides even more incentive for misappropriation. Specifying that a commission be paid to the auction firm creates an incentive to maximize the organization’s return. Answer (D) is incorrect. Limiting obsolete or scrap materials sales to a preapproved buyer does not mitigate the risk of misappropriation before the materials are sold. It also may be less effective than an auction for obtaining the best price. Specifying that a commission be paid to the auction firm creates an incentive to maximize the organization’s return. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 165 Printed for Sanja Knezevic [304] Gleim #: 3.4.73 While performing analytical procedures related to an engagement involving a social services agency of a government entity, the internal auditor noted an unusually large increase in payments to individual recipients who are under the direction of a particular social worker in the agency. The internal auditor is considering making a recommendation about appropriate controls to address a potential problem of fictitious recipients. The internal auditor has identified the following control procedures as potential items to include in the recommendation. Require that all additions to the recipient file be independently investigated and approved by a supervisor of the social workers. I. Require the use of self-checking digits on the account numbers of all recipients so that any duplicates will be immediately noted by the system. II. Incorporate a code into the computer program to search for duplicate names and addresses. Develop an exception report that will go to the section supervisor whenever duplicates are noted. III. Require that social workers be rotated IV. among recipients. Which of the following control combinations would effectively address the internal auditor’s concerns and improve control over valid recipients? A. I, II, III, and IV. B. I, II, and III. C. I and IV. D. I, III, and IV. Answer (A) is incorrect. Duplicate recipient account numbers are not the risk in this situation. The appropriate controls prevent or detect payments to nonexistent recipients that are sent to actual addresses under the social worker’s control. Answer (B) is incorrect. Duplicate recipient account numbers are not the risk in this situation. The appropriate controls prevent or detect payments to nonexistent recipients that are sent to actual addresses under the social worker’s control. However, rotating social workers among recipients may prevent or detect fraud. Answer (C) is incorrect. A programmed control that searches for and reports exceptions (e.g., duplicate names and addresses) detects payments to multiple recipients at a single or a few addresses. Answer (D) is correct. A supervisory review of all additions to the recipient file is a detective control that alerts management to nonexistent recipients. Once it becomes widely understood that this review will always be performed, it becomes a preventive control. A programmed control that searches for and reports exceptions (e.g., duplicate names and addresses) detects payments to multiple recipients at a single or a few addresses. Rotating social workers among recipients may prevent or detect fraud. The probability of detection is greater when the wrongdoer’s opportunity to conceal fraud is reduced. However, duplicate recipient account numbers are not the risk in this situation. The appropriate controls prevent or detect payments to nonexistent recipients that are sent to actual addresses under the social worker’s control. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 166 Printed for Sanja Knezevic fb.com/ciaaofficial [305] Gleim #: 3.4.74 The most appropriate method to prevent fraud or theft during the frequent movement of trailers loaded with valuable metal scrap from the manufacturing plant to the organization’s scrap yard about 10 miles away would be to Perform complete physical inventory of the scrap trailers before leaving the plant and upon arrival at the scrap yard. A. Require existing security guards to log the time of plant departure and scrap yard arrival. The elapsed time should be reviewed by a supervisor for fraud. B. Use armed guards to escort the movement of the trailers from the plant to the scrap yard. C. Contract with an independent hauler for the D. removal of scrap. Answer (A) is incorrect. Performing a complete physical inventory of the scrap at both locations would not be economically feasible. Answer (B) is correct. Having the security guards record the times of departure and arrival is a cost-effective detective control because it entails no additional expenditures. Comparing the time elapsed with the standard time allowed and investigating material variances may detect a diversion of part of the scrap. Answer (C) is incorrect. Hiring armed guards to escort the scrap trailers is unlikely to be cost-effective unless the scrap is extremely valuable. Logging departures and arrivals will be sufficient in most cases. Answer (D) is incorrect. Using an independent hauler would provide no additional assurance of prevention or detection of wrongdoing. [306] Gleim #: 3.4.75 A utility with a large investment in repair vehicles would most likely implement which internal control to reduce the risk of vehicle theft or loss? A. Review insurance coverage for adequacy. B. Systematically account for all repair work orders. Physically inventory vehicles and reconcile the results with the accounting records. C. Maintain vehicles in a secured location with release and return subject to approval by a custodian. D. Answer (A) is incorrect. Insurance provides for indemnification if loss or theft occurs. It thus reduces financial exposure but does not prevent the actual loss or theft. Answer (B) is incorrect. An internal control designed to ensure control over repair work performed has no bearing on the risk of loss. Answer (C) is incorrect. Taking an inventory is a detective, not a preventive, control. Answer (D) is correct. Physical safeguarding of assets is enacted through the use of preventive controls that reduce the likelihood of theft or other loss. Keeping the vehicles at a secure location and restricting access establishes accountability by the custodian and allows for proper authorization of their use. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 167 Printed for Sanja Knezevic [307] Gleim #: 3.4.76 Which of the following controls could be used to detect bank deposits that are recorded but never made? Establishing accountability for receipts at the earliest A. possible time. Linking receipts to other internal accountabilities, for example, collections to either accounts receivable or sales. B. C. Consolidating cash receiving points. D. Having bank reconciliations performed by a third party. Answer (A) is incorrect. Early establishment of accountability will not help detect bank deposits recorded on the books but not deposited in the bank. Answer (B) is incorrect. The issue is not accountability for receipts but detection of failure to make deposits. Answer (C) is incorrect. The number of receiving points does not impact the failure to make recorded deposits. Answer (D) is correct. Having an independent third party prepare the bank reconciliations would reveal any discrepancies between recorded deposits and the bank statements. A bank reconciliation compares the bank statement with organization records and resolves differences caused by deposits in transit, outstanding checks, NSF checks, bank charges, errors, etc. [308] Gleim #: 3.4.77 To minimize the risk that agents in the purchasing department will use their positions for personal gain, the organization should A. Rotate purchasing agent assignments periodically. B. Request internal auditors to confirm selected purchases and accounts payable. C. Specify that all items purchased must pass value-per-unit-of-cost reviews. Direct the purchasing department to maintain records on purchase prices paid, with review of such being required each 6 months. D. Answer (A) is correct. The risk of favoritism is increased when buyers have longterm relationships with specific vendors. Periodic rotation of buyer assignments will limit the opportunity to show favoritism. This risk is also reduced if buyers are required to take vacations. Answer (B) is incorrect. Confirmation does not enable internal auditors to detect inappropriate benefits received by purchasing agents or deter longterm relationships. Answer (C) is incorrect. Value-per-unit-of-cost reviews could be helpful in ensuring a certain level of value received for price paid but do not directly focus on receipt of inappropriate benefits by purchasing agents. Answer (D) is incorrect. Review of records every 6 months does not enable the organization to detect receipt of inappropriate benefits by an agent or deter relationships that could lead to such activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 168 Printed for Sanja Knezevic fb.com/ciaaofficial [309] Gleim #: 3.4.78 Management can best strengthen internal control over the custody of inventory stored in an off-site warehouse by implementing Reconciliations of transfer slips to/from the warehouse with A. inventory records. B. Increases in insurance coverage. C. Regular reconciliation of physical inventories to accounting records. D. Regular confirmation of the amount on hand with the custodian of the warehouse. Answer (A) is incorrect. A control over the movement of inventory to and from the warehouse provides no assurance over the custody of the inventory while in the warehouse. Answer (B) is incorrect. Increasing insurance coverage helps protect the organization against losses but does not strengthen internal control over the custody of inventory. Answer (C) is correct. A detective control that will reveal, on a regular basis, any discrepancies between the inventory records and the actual inventory on hand is needed. Periodic comparison of the recorded accountability for inventory with the actual physical inventory will accomplish this. Answer (D) is incorrect. Confirming with the custodian the amount of inventory on hand does not verify that the inventory is actually at the warehouse. [310] Gleim #: 3.4.79 When a supplier of office products is unable to fill an order completely, it marks the out-of-stock items as back ordered on the customer’s order and enters these items in a back order file that management can view or print. Customers are becoming disgruntled with the supplier because it seems unable to keep track of and ship out-ofstock items as soon as they are available. The best approach for ensuring prompt delivery of out-of-stock items is to A. Match the back order file to goods received daily. Increase inventory levels to minimize the number of times that out-ofstock conditions occur. B. Implement electronic data interchange with supply vendors to decrease the time to replenish inventory. C. Reconcile the sum of filled and back orders with the total of all orders placed daily. D. Answer (A) is correct. A directive control is appropriate, i.e., one designed to cause or encourage the occurrence of a desirable event. Matching the back order file with goods received daily is the surest way of facilitating prompt delivery of out-of-stock items. Answer (B) is incorrect. An increase in inventory minimizes out-ofstock conditions but has no effect on tracking and shipping goods as soon as they are available. Answer (C) is incorrect. More efficient replenishment of its own inventory has no effect on tracking and shipping goods as soon as they are available. Answer (D) is incorrect. Reconciling the sum of filled and back orders with the total of all orders placed daily ensures that orders were either filled or back ordered but will not affect delivery of the items that are out of stock. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 169 Printed for Sanja Knezevic [311] Gleim #: 3.4.80 Which of the following observations by an auditor is most likely to indicate the existence of control weaknesses over safeguarding of assets? A service department’s location is not well suited to allow adequate service to other units. I. Employees hired for sensitive positions are not subjected to II. background checks. Managers do not have access to reports that profile overall performance in relation to other benchmarked organizations. III. Management has not taken corrective action to resolve past engagement observations related to inventory controls. IV. A. I and II only. B. I and IV only. C. II and III only. D. II and IV only. Answer (A) is incorrect. A service department’s location concerns achieving organizational objectives, not safeguarding of assets. Answer (B) is incorrect. A service department’s location concerns achieving organizational objectives, not safeguarding of assets. But failure to do background checks is a control weakness related to asset security. Answer (C) is incorrect. Managers not having access to reports profiling overall performance concerns achieving organizational objectives. Answer (D) is correct. Internal auditors evaluate risk exposures and the adequacy and effectiveness of controls relating to, among other things, safeguarding of assets (Perf. Std. 2130.A1). Lack of background checks for employees hired for sensitive positions and failure to take corrective action on past engagement observations relating to safeguarding of assets are red flags signifying control weaknesses. Regular reference and background checks, integrity tests, and drug screening are hiring procedures that may be part of an effective ethical culture. Furthermore, internal auditors follow up on engagement results to determine what corrective actions have been taken or whether management or the board has assumed the risk of not taking action. If the CAE believes the risk assumed may be unacceptable to the organization, (s)he must discuss the matter with senior management and the board (Perf. Stds. 2500.A1 and 2600). [312] Gleim #: 3.4.81 A control likely to prevent purchasing agents from favoring specific suppliers is Requiring management’s review of a monthly report of the totals spent by each buyer. A. B. Requiring buyers to adhere to detailed material specifications. C. Rotating buyer assignments periodically. D. Monitoring the number of orders placed by each buyer. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 170 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Requiring review of a monthly report of the totals spent by each buyer does not enable the organization to detect receipt of inappropriate benefits by an agent or deter relationships that could lead to such activity. Answer (B) is incorrect. Detailed material specifications will not prevent buyer favoritism in placing orders. Answer (C) is correct. The risk of favoritism is increased when buyers have long-term relationships with specific vendors. Periodic rotation of buyer assignments will limit the opportunity for any buyer to show favoritism to a particular supplier. Answer (D) is incorrect. The number of orders placed is not relevant to preventing favoritism. [313] Gleim #: 3.4.82 Appropriate internal control for a multinational corporation’s branch office that has a monetary transfer unit requires that The individual who initiates wire transfers not reconcile A. the bank statement. B. The branch manager receive all wire transfers. C. Foreign currency rates be computed separately by two different employees. D. Corporate management approve the hiring of monetary transfer unit employees. Answer (A) is correct. A control is any action taken by management to enhance the likelihood that established goals and objectives will be achieved. Controls include segregation of duties to reduce the risk that any person may be able to perpetrate and conceal errors or fraud in the normal course of his/her duties. Different persons should authorize transactions, record transactions, and maintain custody of the assets associated with the transaction. Independent reconciliation of bank accounts is necessary for good internal control. Answer (B) is incorrect. Having the branch manager receive all wire transfers is not an important internal control consideration. Answer (C) is incorrect. Foreign currency translation rates are verified, not computed. Having two employees in the same department perform the same task will not significantly enhance internal control. Answer (D) is incorrect. Corporate management approval of hiring monetary transfer unit employees is not an important internal control consideration. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 171 Printed for Sanja Knezevic [314] Gleim #: 3.4.83 An internal auditor is assigned to perform an engagement to evaluate the organization’s insurance program, including the appropriateness of the approach to minimizing risks. The organization self-insures against large casualty losses and health benefits provided for all its employees. The organization is a large national firm with over 15,000 employees located in various parts of the country. It uses an outside claims processor to administer its healthcare program. The organization’s medical costs have been rising by approximately 8% per year for the past 5 years, and management is concerned with controlling these costs. The healthcare processor wishes to implement controls that would help prevent fraud by dentists who are submitting billings for services not provided. Assume further that all the claims are submitted electronically to the healthcare processor. Which of the following control procedures would be the most effective? Develop a program that identifies procedures performed on an individual in excess of expectations based on the age of the employee, whether a similar procedure was performed recently, or the average cost per claim. A. Require all submitted claims to be accompanied by a signed statement by the dentist testifying that the claimed procedures were performed. B. Send confirmations to the dentists requesting them to confirm the exact nature of the claims submitted to the healthcare processor. C. Develop an integrated test facility and submit false claims to verify that the system is detecting such claims on a consistent basis. D. Answer (A) is correct. Under this detective control, unusual claims could be identified and followed up to determine if they are legitimate. This control is a type of IT input control known as a reasonableness test. Answer (B) is incorrect. Requiring a signed statement does not prevent the dentist from filing a false claim. Answer (C) is incorrect. Sending confirmations to the dentists does not prevent the filing of false claims or a false response to the confirmation. Answer (D) is incorrect. An integrated test facility would only provide information about the correctness of the processing of the claim or a false response to the confirmation, not on the propriety of the claim. [315] Gleim #: 3.4.84 An internal auditor is reviewing the organization’s policy regarding investing in financial derivatives. The internal auditor normally expects to find all of the following in the policy except A statement indicating whether derivatives are to be used for hedging or speculative purposes. A. A specific authorization limit for the amount and types of derivatives that can be used by the organization. B. A specific limit on the amount authorized for C. any single trader. A statement requiring board review of each transaction because of the risk involved in such transactions. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 172 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A policy specifying whether derivatives are to be used for hedging or speculating is a crucial directive control. Answer (B) is incorrect. A policy specifying the authorization limits for derivatives is an appropriate directive control. Answer (C) is incorrect. A policy specifying the authorization limits for derivatives is an appropriate directive control. Answer (D) is correct. A policy requiring board review of every derivatives transaction is cost ineffective. Management is responsible for daily operations and is expected to conform to the policies of the board. [316] Gleim #: 3.4.85 Which of the following control procedures provides the greatest assurance that all donations to a not-for-profit organization are immediately deposited to the organization’s account? Use a lockbox to receive A. all donations. Perform periodic reviews of the organization’s cash receipts by tracing deposits to the original posting in the cash receipts records. B. C. Require that all donations be made by check. Require issuance of a confirmation receipt to all donors, with the receipt issued by the person who opens and deposits the cash receipts. D. Answer (A) is correct. A lockbox system expedites receipt of funds and provides effective control over cash receipts. Donors send their payments to mailboxes, often in numerous locations, that are checked by a bank several times a day. Hence, payments are deposited before being processed by the organization’s accounting system. Answer (B) is incorrect. The flaw in this procedure is that it focuses only on deposits that were made. The concern is with cash receipts that were not deposited. Answer (C) is incorrect. An individual may deposit a check to a similarly named organization. Answer (D) is incorrect. The same person should not be responsible for the cash receipts and the confirmations. The person could confirm receipts even if they were diverted. [317] Gleim #: 3.4.86 A rental car agency’s fleet maintenance division uses a different code for each type of inventory transaction. A daily summary report lists activity by part number and transaction code. The report is reconciled by the parts room supervisor to the day’s material request forms and is then forwarded to the fleet manager for approval. The reconciliation of the summary report to the day’s material request forms by the parts room supervisor A. Verifies that all material request forms were approved. Provides documentation as to what material was available for a specific transaction. B. C. Confirms that all material request forms are entered for all parts issued. D. Ensures the accuracy and completeness of data input. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 173 Printed for Sanja Knezevic Answer (A) is incorrect. This reconciliation would not necessarily include a review of authorizations. Answer (B) is incorrect. The material available for a specific transaction is not part of the reconciliation. Answer (C) is incorrect. Not all request forms may have been submitted. Answer (D) is correct. This reconciliation is an input control to verify that data entry is accurate and complete. The parts requested should be consistent with the parts used in the maintenance activities. Unexplained variances should be investigated. [318] Gleim #: 3.4.87 During an engagement involving a construction contract, the internal auditor discovered that the contractor was being paid for each ton of dirt removed. The contract called for payment based on cubic yards removed. Which internal control might have prevented this error? Comparison of invoices with purchase orders A. or contracts. B. Comparison of invoices with receiving reports. C. Comparison of actual costs with budgeted costs. D. Extension checks of invoice amounts. Answer (A) is correct. This detective control would have revealed that the contractor’s invoice used a unit of measure different from that in the contract. Thus, the basis of payment was not what was called for in this unitprice contract. Answer (B) is incorrect. The dirt removed would not have been received by the organization. Hence, no receiving reports would have existed. Answer (C) is incorrect. This comparison would not have detected the specific reason for a variance. Answer (D) is incorrect. The problem was not a mathematical error but an erroneous basis for payment. [319] Gleim #: 3.4.88 During an engagement involving a purchasing department, an internal auditor discovered that many purchases were made (at normal prices) from an office supplier whose owner was the brother of the director of purchasing. Controls were in place to restrict such purchases and no fraud appears to have been committed. In this case, the internal auditor should recommend The development of an approved-vendor file initiated by the buyer and approved by the director of purchasing. A. B. Establishment of a price policy (range) for all goods. C. The initiation of a conflict-of-interest policy. D. The inspection of all receipts by receiving inspectors. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 174 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. An approved-vendor file approved by the director would not prevent a conflict of interest. Answer (B) is incorrect. Price is not a factor when dealing with conflicts of interest. Answer (C) is correct. A policy is one means of achieving control. It is a general guide to and limit on action that should be clearly stated in writing and systematically communicated to appropriate parties. A conflict-of-interest policy should contain directives that restrict business dealings with relatives unless otherwise disclosed to and approved by senior management. Answer (D) is incorrect. The inspection of all receipts by receiving inspectors is an appropriate receiving control that does not pertain to this situation. [320] Gleim #: 3.4.89 Which of the following policies and procedures is consistent with effective administration of the insurance function? Billings for insurance coverage are received and payments disbursed by the insurance manager. A. Policy coverages are adjusted each year by applying a price index to previous year coverages. B. Final settlements are negotiated after claims are developed C. and submitted. Policies are always placed with the carrier that offers the lowest rate for a specified level of coverage. D. Answer (A) is incorrect. The manager has too many responsibilities; there is no separation of duties. The receipt of billings and the disbursement of payments should be done by different people. Answer (B) is incorrect. While policy coverages should be systematically evaluated each year to assure appropriate coverage, mere adjustment for inflation is not adequate to determine the degree of risk that should be insured. Answer (C) is correct. The claims handling process begins with prompt reporting by the affected operational unit of the organization of any basis for a claim. Prompt reporting is required to permit the insurer to take whatever steps it may deem necessary to reduce the ultimate compensable loss. The insurance function then cooperates with the operational unit to document and formally submit the claim to the carrier. Subsequently, the insurance function will be involved in any required review of the claim and negotiation of a settlement. Answer (D) is incorrect. Prudence dictates that other factors, e.g., the financial resources of the carrier and the fairness and efficiency of claims handling, be considered in addition to rates. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 175 Printed for Sanja Knezevic [321] Gleim #: 3.4.90 A recent inventory shortage at XYZ Corp., an unaffiliated supplier, contributed to production failures at OPS Corp. in the current period. To avoid future production failures because of supplier inventory shortages, the most appropriate method is for OPS to Establish an inventory control A. framework at XYZ. B. Increase the size of orders. C. Produce the inventory items instead of purchasing from suppliers. D. Inform XYZ about its risk appetite regarding supply failures. Answer (A) is incorrect. OPS has no authority to establish an inventory control framework at XYZ. Answer (B) is incorrect. Increasing order size does not address the cause of supplier failures. Answer (C) is incorrect. Although in-house production will eliminate the external parties, it may not be the most cost-effective method. The external party may have cost advantages the organization does not. Answer (D) is correct. The risk appetite is the level of risk that an organization is willing to accept (The IIA Glossary). Thus, communicating about the risk appetite with external parties is an important aspect of risk management. It allows the organization to develop strategies to work with suppliers who may have different objectives. [322] Gleim #: 3.4.91 A system of internal control includes physical controls over access to and use of assets and records. A departure from the purpose of such procedures is that A. Access to the safe-deposit box requires two officers. Only storeroom personnel and line supervisors have access to the raw materials storeroom. B. C. The mailroom compiles a list of the checks received in the incoming mail. D. Only salespersons and sales supervisors use sales department vehicles. Answer (A) is incorrect. It is appropriate for two officers to be required to open the safe-deposit box. One supervises the other. Answer (B) is correct. Storeroom personnel have custody of assets, and supervisors are in charge of execution functions. To give supervisors access to the raw materials storeroom is a violation of the essential internal control principle of segregation of functions. Answer (C) is incorrect. The mailroom typically compiles a prelisting of cash. The list is sent to the accountant as a control for actual cash sent to the cashier. Answer (D) is incorrect. Use of sales department vehicles by only sales personnel is appropriate. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 176 Printed for Sanja Knezevic fb.com/ciaaofficial [323] Gleim #: 3.4.92 An employee should not be able to visit the organization’s safe deposit box containing investment securities without being accompanied by another employee. What would be a possible consequence of an employee’s being able to visit the safe deposit box unaccompanied? The employee could pledge organizational investments as security for a short-term personal bank loan. A. The employee could steal securities and the theft would never B. be discovered. C. It would be impossible to obtain a fidelity bond on the employee. There would be no record of when organizational personnel visited the safe deposit box. D. Answer (A) is correct. The bank should maintain a record, which can be inspected by organizational personnel, of all safe deposit box visits. Access should be limited to authorized officers. Organizations typically require the presence of two authorized persons for access to the box. This precaution provides supervisory control over, for example, the temporary removal of the securities to serve as a pledge for a loan (hypothecation of securities). Answer (B) is incorrect. An engagement involving investment securities would eventually uncover an outright theft assuming no alteration of the asset records. Answer (C) is incorrect. Obtaining a fidelity bond is contingent upon the character of the employee, not the presence of a specific control. Answer (D) is incorrect. The bank maintains a record of visits. [324] Gleim #: 3.4.93 One of two office clerks in a small organization prepares a sales invoice; however, the invoice is incorrectly entered by the bookkeeper in the general ledger and the accounts receivable subsidiary ledger for a smaller amount resulting from a transposition of digits. The customer subsequently remits the amount on the monthly statement. Assuming only three employees are in the department, the most effective control to prevent this type of error is Assigning the second office clerk to make an independent check of prices, discounts, extensions, footings, and invoice serial numbers. A. Requiring that monthly statements be prepared by the bookkeeper and verified by one of the other office clerks prior to mailing. B. C. Using predetermined totals to control posting routines. Requiring the bookkeeper to perform periodic reconciliations of the accounts receivable subsidiary ledger and the general ledger. D. Answer (A) is incorrect. The misposting was an error that occurred subsequent to this step. Answer (B) is incorrect. These controls will not detect an initial misposting. The statements and the reconciliation are based on the misposted records. Answer (C) is correct. A control total should be generated for the transactions to be posted. It should then be compared with the total of items posted to the individual accounts. Answer (D) is incorrect. These controls will not detect an initial misposting. The statements and the reconciliation are based on the misposted records. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 177 Printed for Sanja Knezevic [325] Gleim #: 3.4.94 Which of the following aspects of the administration of a compensation program is the most important control in the long run? An informal wage and salary policy to be competitive with the A. industry average. B. A plan of job classifications based on predefined evaluation criteria. C. A wage and salary review plan for individual employee compensation. D. A level of general compensation that is reasonably competitive. Answer (A) is incorrect. A vague policy would contribute little if anything to the fair administration of compensation programs. Answer (B) is correct. Job classifications and grades are established during the job analysis phase and the general level of compensation in the community and in the industry must be determined. Compensation is then fixed based on the plan of job classifications, usually within a range for each grade. A range is necessary to allow for flexibility. Compensation should be low enough to avoid excess cost and to permit competitive pricing but high enough to attract needed personnel. Answer (C) is incorrect. A plan for reviewing individual compensation presupposes a classification plan. Answer (D) is incorrect. Reasonably competitive compensation is predicated on a classification plan. [326] Gleim #: 3.4.95 To minimize potential financial losses associated with physical assets, the assets should be insured in an amount that is A. Supported by periodic appraisals. B. Determined by the board of directors. Automatically adjusted by an economic indicator such as the consumer price index. C. D. Equal to the book value of the individual assets. Answer (A) is correct. Based on the results of the risk assessment, the internal audit activity should evaluate the adequacy and effectiveness of controls encompassing the organization’s governance, operations, and information systems. This should include, among other things, safeguarding of assets (Impl. Std. 2120.A1). Safeguarding assets includes insuring them. The types and amounts of insurance should be supported by periodic appraisals. Answer (B) is incorrect. The determination of insurance coverage is not a function of the board of directors. Answer (C) is incorrect. The consumer price index generally does not provide an appropriate adjustment factor for fixed assets. Answer (D) is incorrect. Book values may not reflect the replacement or real value of an asset. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 178 Printed for Sanja Knezevic fb.com/ciaaofficial [327] Gleim #: 3.4.96 One control objective of the financing/treasury cycle is the proper authorization of transactions involving debt and equity instruments. Which of the following controls would best meet this objective? Segregation of responsibility for custody of funds from recording of the transaction. A. Written policies requiring review of major funding/repayment proposals by the board. B. Use of an underwriter in all cases of new issue of debt or C. equity instruments. D. Requiring two signatures on all checks of a material amount. Answer (A) is incorrect. Segregation of responsibility for custody of funds from recording of the transaction concerns the objective of safeguarding of assets, not authorization. Answer (B) is correct. The control objective of authorization concerns the proper execution of transactions in accordance with management’s wishes. One means of achieving this control objective is the establishment of policies as guides to action. When a decision affects the capitalization of the entity, a policy should be in force requiring review at the highest level. Answer (C) is incorrect. Use of an underwriter in all cases of new issue of debt or equity instruments does not state a control but rather a specific means of issuing securities. Answer (D) is incorrect. Requiring two signatures on all checks of a material amount concerns the objective of safeguarding of assets, not authorization. [328] Gleim #: 3.4.97 Which of the following describes a control weakness? Purchasing procedures are well designed and are followed unless otherwise directed by the purchasing supervisor. A. B. Prenumbered blank purchase orders are secured within the purchasing department. Normal operational purchases fall in the range from US $500 to US $1,000 with two signatures required for purchases over US $1,000. C. The purchasing agent invests in a publicly traded mutual fund that lists the stock of one of the organization’s suppliers in its portfolio. D. Answer (A) is correct. Well-designed procedures that are set aside at management’s discretion are not adequate controls. Control procedures must be followed consistently to be effective. However, the possibility of management override is an inherent limitation of internal control. Answer (B) is incorrect. Use of prenumbered blank purchase orders secured within the purchasing department is a common control. Answer (C) is incorrect. Requiring a more stringent authorization procedure for larger purchases is an appropriate control as long as documentation supports the purchases. Answer (D) is incorrect. The purchasing agent’s mutual fund investment should not be a conflict of interest. The relationship between the return on the investment and any possible action by the agent to favor the supplier is very weak. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 179 Printed for Sanja Knezevic [329] Gleim #: 3.4.98 A manufacturer uses large quantities of small, inexpensive items, such as nuts, bolts, washers, and gloves, in the production process. As these goods are purchased, they are recorded in inventory in bulk amounts. Bins are located on the shop floor to provide timely access to these items. When necessary, the bins are refilled from inventory, and the cost of the items is charged to a consumable supplies account, which is part of shop overhead. Which of the following would be an appropriate improvement of controls in this environment? Relocate bins to the inventory A. warehouse. Require management review of reports on the cost of consumable items used in relation to budget. B. C. Lock the bins during normal working hours. D. None of these controls are needed for items of minor cost and size. Answer (A) is incorrect. The bins should be on the shop floor where the nuts, bolts, etc., are needed. Answer (B) is correct. In accordance with the cost-benefit criterion, control expenditures for manufacturing supplies (nuts, bolts, etc.) should be minimal. Nevertheless, some controls should be implemented. For example, usage should be estimated and compared with stock balances and also with the number of using personnel. Moreover, variances should be calculated for the difference between costs incurred and budgeted amounts. Answer (C) is incorrect. Locking the bins would limit the efficiency and effectiveness of shop personnel. Answer (D) is incorrect. Controls are needed even for items of minor cost and size. [330] Gleim #: 4.1.1 The COSO framework treats internal control as a process designed to provide reasonable assurance regarding the achievement of objectives related to A. Reliability of financial reporting. B. Effectiveness and efficiency of operations. C. Compliance with applicable laws and regulations. D. All of the answers are correct. Answer (A) is incorrect. The effectiveness and efficiency of operations and compliance with applicable laws and regulations are also correct. Answer (B) is incorrect. The reliability of financial reporting and compliance with applicable laws and regulations are also correct. Answer (C) is incorrect. Reliability of financial reporting and effectiveness and efficiency of operations are also correct. Answer (D) is correct. The COSO framework treats internal control as a process designed to provide reasonable assurance regarding the achievement of objectives related to reliability of financial reporting, effectiveness and efficiency of operations, and compliance with applicable laws and regulations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 180 Printed for Sanja Knezevic fb.com/ciaaofficial [331] Gleim #: 4.1.2 Which of the following are elements of the control environment? Integrity A. and ethical values. B. Organizational structure. C. Assignment of authority and responsibility. D. All of the answers are correct. Answer (A) is incorrect. Organizational structure and assignment of authority and responsibility are also part of the control environment. Answer (B) is incorrect. Integrity and ethical values and assignment of authority and responsibility are also part of the control environment. Answer (C) is incorrect. Integrity and ethical values and organizational structure are also part of the control environment. Answer (D) is correct. The COSO internal control framework lists the following seven elements of the control environment: Integrity and ethical values Commitment to competence Board of directors or audit committee Management’s philosophy and operating style Organizational structure Assignment of authority and responsibility Human resource policies and practices [332] Gleim #: 4.1.3 Which of the following is not a component of the CoCo model? A. Commitment. B. Capability. C. Control environment. D. Monitoring and learning. Answer (A) is incorrect. Commitment is a component of the CoCo model. Answer (B) is incorrect. Capability is a component of the CoCo model. Answer (C) is correct. The control environment is not one of the four components of the CoCo model. The four components are commitment, capability, monitoring and learning, and purpose. Answer (D) is incorrect. Monitoring and learning is a component of the CoCo model. [333] Gleim #: 4.1.4 In regard to The IIA’s Electronic Systems Assurance and Control study, which of the following is not a business assurance objective? A. Recordability. B. Capability. C. Protectability. D. Functionality. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 181 Printed for Sanja Knezevic Answer (A) is correct. Recordability is not a business assurance objective. Answer (B) is incorrect. Capability is one of the five business assurance objectives. Answer (C) is incorrect. Protectability is one of the five business assurance objectives. Answer (D) is incorrect. Functionality is one of the five business assurance objectives. [334] Gleim #: 4.1.5 Which of the following statements is correct regarding corporate compensation systems and related bonuses? A bonus system should be considered part of the control environment of an organization and should be considered in formulating a report on internal control. I. Compensation systems are not part of an organization’s control system and should not be reported as such. II. An audit of an organization’s compensation system should be performed independently of an audit of the control system over other functions that impact corporate bonuses. III. A. I only. B. II only. C. III only. D. II and III only. Answer (A) is correct. The control environment includes, among other things, the element of human resource policies and practices. Thus, hiring, orientation, training, evaluation, counseling, promotion, compensation, and remedial actions must be considered by management. Answer (B) is incorrect. Compensation systems are part of the organization’s control systems. Answer (C) is incorrect. Audits of the compensation systems can be combined with an audit of other functions that affect corporate bonuses. Answer (D) is incorrect. Compensation systems are part of the organization’s control systems, and they may be audited in combination with other functions that affect corporate bonuses. [335] Gleim #: 4.1.6 The policies and procedures helping to ensure that management directives are executed and actions are taken to address risks to achievement of objectives describes A. Risk assessments. B. Control environments. C. Control activities. D. Monitoring. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 182 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Risk assessment identifies and analyzes external or internal risks to achievement of the objectives at the activity level as well as the entity level. Answer (B) is incorrect. Control environments reflect the attitude and actions of the board and management regarding the significance of control within the organization. Answer (C) is correct. Control activities are the policies and procedures helping to ensure that management directives are executed and actions are taken to address risks to achievement of objectives. Answer (D) is incorrect. Monitoring is a process that assesses the quality of the system’s performance over time. [336] Gleim #: 4.1.7 An organization’s directors, management, external auditors, and internal auditors all play important roles in creating a proper control environment. Senior management is primarily responsible for Establishing a proper organizational culture and specifying a system of internal control. A. Designing and operating a control system that provides reasonable assurance that established objectives and goals will be achieved. B. Ensuring that external and internal auditors adequately monitor the control environment. C. Implementing and monitoring controls designed by the D. board of directors. Answer (A) is correct. Senior management is primarily responsible for establishing a proper organizational culture and specifying a system of internal control. Answer (B) is incorrect. Senior management is not likely to be involved in the detailed design and day-to-day operation of a control system. Answer (C) is incorrect. Management administers risk and control processes. It cannot delegate this responsibility to the external auditors or to the internal audit activity. Answer (D) is incorrect. The board has oversight governance responsibilities but ordinarily does not become involved in the details of operations. [337] Gleim #: 4.1.8 Which term best reflects the attitude and actions of the board and management regarding the significance of control within the organization? A. Risk assessment. B. Control activities. C. Control environment. D. Monitoring. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 183 Printed for Sanja Knezevic Answer (A) is incorrect. Risk assessment identifies and analyzes external or internal risks to achievement of the objectives at the activity level as well as the entity level. Answer (B) is incorrect. Control activities are the policies and procedures helping to ensure that management directives are executed and actions are taken to address risks to achievement of objectives. Answer (C) is correct. A control environment reflects the attitude and actions of the board and management regarding the significance of control within the organization. Answer (D) is incorrect. Monitoring is a process that assesses the quality of the system’s performance over time. [338] Gleim #: 4.1.9 Internal control can provide only reasonable assurance that the organization’s objectives will be met efficiently and effectively. One factor limiting the likelihood of achieving those objectives is that The internal auditor’s primary responsibility is the A. detection of fraud. B. The board is active and independent. C. The cost of internal control should not exceed its benefits. D. Management monitors performance. Answer (A) is incorrect. The internal audit activity’s responsibility regarding controls is to evaluate effectiveness and efficiency and to promote continuous improvement. Answer (B) is incorrect. An effective governance function strengthens the control environment. Answer (C) is correct. A limiting factor is that the cost of internal control should not exceed its expected benefits. Thus, the potential loss associated with any exposure or risk is weighed against the cost to control it. Although the cost-benefit relationship is a primary criterion that should be considered in designing and implementing internal control, the precise measurement of costs and benefits usually is not possible. Answer (D) is incorrect. Senior management’s role is to oversee the establishment, administration, and assessment of the system of risk management and control processes. [339] Gleim #: 4.1.10 Which of the following statements is not accurate with regard to soft controls? A. The COSO and CoCo models emphasize soft controls. The communication of ethical values and the fostering of mutual trust are soft controls in the CoCo model. B. Soft controls have become more necessary as technology advances have empowered employees. C. D. Control self-assessment is not an approach to audit soft controls. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 184 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The COSO and CoCo models emphasize soft controls. Answer (B) is incorrect. The communication of ethical values and the fostering of mutual trust are soft controls in the CoCo model. Answer (C) is incorrect. Soft controls have become more necessary as technology advances have empowered employees. Answer (D) is correct. One approach to auditing soft controls is control selfassessment, which is the involvement of management and staff in the assessment of internal controls within their work group. [340] Gleim #: 4.1.11 Which of the following broad control objectives listed in The IIA’s Electronic Systems Assurance and Control differs from the objectives found in the COSO internal control framework? Effectiveness A. and efficiency. B. Financial reporting. C. Compliance. D. Safeguarding of assets. Answer (A) is incorrect. Effectiveness and efficiency of operations is addressed in both models. Answer (B) is incorrect. Financial reporting is addressed in both models. Answer (C) is incorrect. Compliance with laws and regulations is addressed in both models. Answer (D) is correct. Safeguarding of assets is not among the objectives of control found in the COSO internal control framework. [341] Gleim #: 4.1.12 Which of the following is the common name for Internal Control: Guidance for Directors on the Combined Code? A. COSO. B. COBIT. C. The Turnbull Report. D. CoCo. Answer (A) is incorrect. The COSO (Committee of Sponsoring Organizations of the Treadway Commission) issued Internal Control – Integrated Framework. Answer (B) is incorrect. COBIT is the integrated framework for information technology controls issued by the IT Governance Institute. Answer (C) is correct. One of the three most recognized internal control frameworks is Internal Control: Guidance for Directors on the Combined Code. It is commonly known as the Turnbull Report and was issued by the Institute of Chartered Accountants in England and Wales. Answer (D) is incorrect. CoCo refers to Guidance on Control (original title: Criteria of Control) issued by the Canadian Institute of Chartered Accountants. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 185 Printed for Sanja Knezevic [342] Gleim #: 4.1.13 A restaurant chain has over 680 restaurants. All food orders for each restaurant are required to be entered into an electronic device that records all food orders by food servers and transmits the order to the kitchen for preparation. All food servers are responsible for collecting cash for all their orders and must turn in cash at the end of their shift equal to the sales value of food ordered for their I.D. number. The manager then reconciles the cash received for the day with the computerized record of food orders generated. All differences are investigated immediately by the restaurant. Organizational headquarters has established monitoring controls to determine when an individual restaurant might not be recording all its revenue and transmitting the applicable cash to the corporate headquarters. Which one of the following is the best example of a monitoring control? The restaurant manager reconciles the cash received with the food orders recorded on the computer. A. All food orders must be entered on the computer, and segregation of duties is maintained between the food servers and the cooks. B. Management prepares a detailed analysis of gross margin per store and investigates any store that shows a significantly lower gross margin. C. Cash is transmitted to corporate headquarters D. on a daily basis. Answer (A) is incorrect. The manager’s activity is an example of a reconciliation control applied at the store level. Monitoring is an overall control that determines whether other controls are operating effectively. Answer (B) is incorrect. The division of duties is an operational control. Answer (C) is correct. Monitoring is a process that assesses the quality of internal control over time. It involves assessment by appropriate personnel of the design and operation of controls and the taking of corrective action. Monitoring can be done through ongoing activities or separate evaluations. Ongoing monitoring procedures are built into the normal recurring activities of an entity and include regular management and supervisory activities. Thus, analysis of gross margin data and investigation of significant deviations is a monitoring process. Answer (D) is incorrect. Daily transmission of cash is an operational control. [343] Gleim #: 4.1.14 Management has a role in the maintenance of control. In fact, management sometimes is a control. Which of the following most likely involves managerial functions as a control? A. Monitoring performance. B. Board approval of the charter of the internal audit activity. C. Maintenance of a quality assurance program. D. Establishment of an internal audit activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 186 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Monitoring is a component of the control environment. It is a process that assesses the quality of the system’s performance over time. It consists of ongoing activities built into normal operations to ensure that they continue to be performed effectively. Supervision and other ordinary management functions, consideration of communications with external parties, and the actions of internal and external auditors are examples. Answer (B) is incorrect. The board is the entity’s governing body, not its management. Answer (C) is incorrect. A quality assurance program is a form of internal assessment. The manager of the program should be independent of the operations assessed. Answer (D) is incorrect. An internal audit activity should be independent of the operations reviewed and is not a managerial function. [344] Gleim #: 4.1.15 Which of the following are elements included in the control environment described in the COSO internal control framework? Organizational structure, management philosophy, A. and planning. B. Integrity and ethical values, assignment of authority, and human resource policies. C. Competence of personnel, backup facilities, laws, and regulations. D. Risk assessment, assignment of responsibility, and human resource practices. Answer (A) is incorrect. Planning is not an element of the control environment. Answer (B) is correct. The COSO internal control framework lists the following seven elements of the control environment: Integrity and ethical values Commitment to competence Board of directors or audit committee Management’s philosophy and operating style Organizational structure Assignment of authority and responsibility Human resource policies and practices Answer (C) is incorrect. Backup facilities, laws, and regulations are not elements of the control environment. Answer (D) is incorrect. Risk assessment is part of planning the internal audit activity and specific engagements. [345] Gleim #: 4.2.16 The function of the chief risk officer (CRO) is most effective when the CRO A. Manages risk as a member of senior management. B. Shares the management of risk with line management. C. Shares the management of risk with the chief audit executive. D. Monitors risk as part of the enterprise risk management team. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 187 Printed for Sanja Knezevic Answer (A) is incorrect. Senior management has an oversight role in risk management. Answer (B) is incorrect. The risk knowledge at the line level is specific only to that area of the organization. Answer (C) is incorrect. The CAE should not be accountable for a management function. Answer (D) is correct. A CRO is a member of management assigned primary responsibility for enterprise risk management processes. The CRO is most effective when supported by a specific team with the necessary expertise and experience related to organization-wide risk. [346] Gleim #: 4.2.17 Enterprise risk management Guarantees achievement of organizational A. objectives. B. Requires establishment of risk and control activities by internal auditors. Involves the identification of events with negative impacts on organizational objectives. C. D. Includes selection of the best risk response for the organization. Answer (A) is incorrect. Risk management processes cannot guarantee achievement of objectives. Answer (B) is incorrect. Involvement of internal auditors in establishing control activities impairs their independence and objectivity. Answer (C) is correct. The COSO document, Enterprise Risk Management – Integrated Framework, defines enterprise risk management (ERM) as “a process, effected by an entity’s board of directors, management, and other personnel, applied in strategy setting and across the enterprise, designed to identify potential events that may affect the entity and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives.” The emphasis is on (1) the objectives of a specific entity and (2) establishing a means for evaluating the effectiveness of ERM. Answer (D) is incorrect. Enterprise risk management is concerned with selecting not the best risk response but the risk response that falls within the enterprise’s risk tolerances and appetite. [347] Gleim #: 4.2.18 Many organizations use electronic funds transfer to pay their suppliers instead of issuing checks. Regarding the risks associated with issuing checks, which of the following risk management techniques does this represent? A. Controlling. B. Accepting. C. Transferring. D. Avoiding. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 188 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Eliminating checks does not represent an ongoing control. Answer (B) is incorrect. Eliminating checks avoids instead of accepts the associated risk. Answer (C) is incorrect. Eliminating checks does not transfer risk to anyone else. Risk is eliminated. Answer (D) is correct. Risk responses may include avoidance, acceptance, sharing, and reduction. By eliminating checks, the organization avoids all risk associated with them. [348] Gleim #: 4.2.19 Which of the following is a factor affecting risk? A. New personnel. B. New or revamped information systems. C. Rapid growth. D. All of the answers are correct. Answer (A) is incorrect. New or revamped information systems and rapid growth are also factors affecting risk. Answer (B) is incorrect. New personnel and rapid growth are also factors affecting risk. Answer (C) is incorrect. New personnel and new or revamped information systems are also factors affecting risk. Answer (D) is correct. New personnel, new or revamped information systems, and rapid growth are all factors that affect risk. [349] Gleim #: 4.2.20 What is residual risk? A. Impact of risk. B. Risk that is under control. C. Risk that is not managed. D. Underlying risk in the environment. Answer (A) is incorrect. The impact of risk is its consequence. Answer (B) is incorrect. Risk that is under control is managed risk. Answer (C) is correct. Residual risk is the risk remaining after management takes action to reduce the impact and likelihood of an adverse event. Such action includes control activities in responding to a risk. Answer (D) is incorrect. The underlying risk is the inherent risk. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 189 Printed for Sanja Knezevic [350] Gleim #: 4.2.21 Components of enterprise risk management (ERM) are integrated with the management process. Which of the following correctly states four of the eight components of ERM according to the COSO’s framework? Event identification, risk assessment, control activities, and A. objective setting. B. Internal environment, risk responses, monitoring, and risk minimization. External environment, information and communication, monitoring, and event identification. C. Objective setting, response to opportunities, risk assessment, and control activities. D. Answer (A) is correct. ERM ensures that (1) a process is established and (2) objectives align with the mission and the risk appetite. Event identification, risk assessment, control activities, and objective setting are components of ERM. Event identification relates to internal and external events affecting the organization. Risk assessment considers likelihood and impact (see the definitions of risk in The IIA Glossary) as a basis for risk management. Control activities are policies and procedures to ensure the effectiveness of risk responses. Objective setting precedes event identification. Answer (B) is incorrect. Risk assessment, not minimization, is a component of ERM. Answer (C) is incorrect. The internal, not external, environment is a component of ERM. Answer (D) is incorrect. Response to opportunities is a capability of ERM. [351] Gleim #: 4.2.22 Which of the following control models is fully incorporated into the broader integrated framework of enterprise risk management (ERM)? A. CoCo. B. COSO. C. Electronic Systems Assurance and Control. D. COBIT. Answer (A) is incorrect. ERM extends the COSO, not the CoCo, model. Answer (B) is correct. The Committee of Sponsoring Organizations of the Treadway Commission published Enterprise Risk Management – Integrated Framework. This document describes a model that incorporates the earlier COSO internal control framework while extending it to the broader area of enterprise risk management. Answer (C) is incorrect. ERM extends the COSO, not the eSAC, model. Answer (D) is incorrect. ERM extends the COSO, not the COBIT, model. [352] Gleim #: 4.2.23 Limitations of enterprise risk management (ERM) may arise from A. Faulty human judgment. B. Cost-benefit considerations. C. Collusion. D. All of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 190 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Limitations of ERM can also arise from costbenefit considerations and collusion. Answer (B) is incorrect. Limitations of ERM can also arise from faulty human judgment and collusion. Answer (C) is incorrect. Limitations of ERM can also arise from faulty human judgment and cost-benefit considerations. Answer (D) is correct. The limitations of ERM are the same as those for control in general. They arise from the possibility of (1) faulty human judgment, (2) cost-benefit considerations, (3) simple errors or mistakes, (4) collusion, and (5) management override. [353] Gleim #: 4.2.24 Management considers risk appetite for all of the following reasons except Evaluating A. strategic options. B. Setting objectives. C. Developing risk management techniques. D. Increasing the net present value of investments. Answer (A) is incorrect. Management considers risk appetite when evaluating strategic options. Answer (B) is incorrect. Management considers risk appetite when setting objectives. Answer (C) is incorrect. Management considers risk appetite when developing risk management techniques. Answer (D) is correct. Risk appetite should be considered in 1. Evaluating strategies, 2. Setting related objectives, and 3. Developing risk management methods. Increasing the net present value of investments is an operational objective. It would be determined after consideration of the entity’s risk appetite and other strategic factors. [354] Gleim #: 4.2.25 Inherent risk is A. A potential event that will adversely affect the organization. B. Risk response risk. The risk after management takes action to reduce the impact or likelihood of an adverse event. C. The risk when management has not taken action to reduce the impact or likelihood of an adverse event. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 191 Printed for Sanja Knezevic Answer (A) is incorrect. A risk event is a potential event that will affect the entity adversely. Answer (B) is incorrect. A risk response is an action taken to reduce the impact or likelihood of an adverse event, including a control activity. “Risk response risk” is a nonsense term. Answer (C) is incorrect. The risk after management takes action to reduce the impact or likelihood of an adverse event in responding to a risk is residual risk. Answer (D) is correct. Inherent risk is the risk when management has not taken action to reduce the impact or likelihood of an adverse event. Thus, it is risk in the absence of a risk response. [355] Gleim #: 4.2.26 The internal auditors are assessing the risk of fraud involving senior management. An impact factor is Nonretention A. of customers. B. Inadequacy of internal controls. C. Unusual transactions. D. Potential override of internal controls. Answer (A) is correct. An impact factor is a potential result of an event. These events are usually identified through the risk assessment process. For example, the consequences of fraud may include direct financial loss and harm to its reputation, which in turn may lead to inability to attract skilled employees or customers. Answer (B) is incorrect. Inadequacy of internal controls is a risk that normally is identified during risk assessment. Answer (C) is incorrect. The existence of complex or unusual transactions is a risk that normally is identified during risk assessment. Answer (D) is incorrect. Potential override of internal controls is a risk that normally is identified during risk assessment. [356] Gleim #: 4.2.27 Which risk response reflects a change from acceptance to sharing? A. An insurance policy on a manufacturing plant was not renewed. B. Management purchased insurance on previously uninsured property. C. Management sold a manufacturing plant. After employees stole numerous inventory items, management implemented mandatory background checks on all employees. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 192 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Not renewing insurance represents a change from risk sharing to risk acceptance. Answer (B) is correct. The categories of risk responses under the COSO ERM model are avoidance, retention (acceptance), reduction, sharing, and exploitation. If management does not insure a building, the response is acceptance. Ordinarily, acceptance is based on a judgment that the cost of another response is excessive. However, once management purchases insurance, the risk is shared with an outside party. Answer (C) is incorrect. Selling property avoids all the risks of ownership. Answer (D) is incorrect. Management originally accepted the risk of employee theft by not implementing pre-hire investigation. Conducting background checks on all employees reduces the risk of theft. [357] Gleim #: 4.2.28 Under the COSO’s ERM framework, which of the following most accurately describes risk management responsibilities? In practice, management has primary A. responsibility. B. The internal audit activity has an oversight role. C. The board provides assurance about the effectiveness of ERM. D. The chief audit executive should serve as chief risk officer. Answer (A) is correct. The board has overall responsibility. However, in practice, the board delegates responsibility for ERM to senior management, which should ensure that sound processes are in place and functioning. Answer (B) is incorrect. The internal audit activity provides objective assurance that (1) ERM processes are effective and (2) key risks are managed at an acceptable level. Answer (C) is incorrect. The board has overall responsibility. Answer (D) is incorrect. The CAE must not be the CRO because managing risk is a responsibility of management, not internal audit. [358] Gleim #: 4.2.29 Which of the following is closely related to traditional risk management instead of enterprise risk management (ERM)? A. Rapid response to opportunities. B. Organization-level view of risk. C. Emphasis on specific functions. D. Achieving financial goals. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 193 Printed for Sanja Knezevic Answer (A) is incorrect. Rapid response to opportunities is a characteristic of ERM, which tries to offset potential risks with opportunities. Answer (B) is incorrect. ERM tries to view risk as it affects every level of an organization. Answer (C) is correct. The enterprise risk management approach set forth by the committee of Sponsoring Organizations of the Treadway Commission (COSO) attempts to approach an organization as a whole instead of focusing on any specific area or risk. Answer (D) is incorrect. Financial goals are an example of the methods ERM uses to achieve objectives in one or more separate but overlapping categories. [359] Gleim #: 4.2.30 Which of the following members of an organization has ultimate ownership responsibility of the enterprise risk management, provides leadership and direction to senior managers, and monitors the entity’s overall risk activities in relation to its risk appetite? A. Chief risk officer. B. Chief executive officer. C. Internal auditors. D. Chief financial officer. Answer (A) is incorrect. The risk officer works in assigned areas of responsibility in a staff function. The work of a risk officer often extends beyond one specific area because the officer will have the necessary resources to work across many segments or divisions. Answer (B) is correct. The chief executive officer (CEO) sets the tone at the top of the organization and has ultimate responsibility for ownership of the ERM. The CEO will influence the composition and conduct of the board, provide leadership and direction to senior managers, and monitor the entity’s overall risk activities in relation to its risk appetite. If any problems arise with the organization’s risk appetite, the CEO will also take any measures to adjust the alignment to better suit the organization. Answer (C) is incorrect. The internal auditors evaluate the ERM and may provide recommendations. Answer (D) is incorrect. The CFO is subordinate to the CEO, who has ultimate responsibility for ERM. [360] Gleim #: 4.3.31 When assessing the risk associated with an activity, an internal auditor should A. Determine how the risk should best be managed. B. Provide assurance on the management of the risk. C. Update the risk management process based on risk exposures. D. Design controls to mitigate the identified risks. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 194 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Risk management is a key responsibility of senior management and the board, not the internal auditor. Answer (B) is correct. The internal audit activity must evaluate and contribute to the improvement of governance, risk management, and control processes using a systematic and disciplined approach (Perf. Std. 2100). Assurance services involve the internal auditor’s objective assessment of management’s risk management activities and the degree to which they are effective. Answer (C) is incorrect. Designing and updating the risk management process is a role of management. Answer (D) is incorrect. The design and implementation of controls is the responsibility of management, not internal audit. [361] Gleim #: 4.3.32 The primary reason that a bank would maintain a separate compliance function is to Better manage perceived A. high risks. B. Strengthen controls over the bank’s investments. C. Ensure the independence of line and senior management. D. Better respond to shareholder expectations. Answer (A) is correct. The risk management process identifies, assesses, manages, and controls potential risk exposures. Organizations such as brokers, banks, and insurance companies may view risks as sufficiently critical to warrant continuous oversight and monitoring. Answer (B) is incorrect. A separate compliance function may help strengthen controls, but this is not its primary purpose. Answer (C) is incorrect. Risk management is the direct responsibility of management. Answer (D) is incorrect. A separate compliance function will help respond to shareholder needs, but this is not its primary purpose. [362] Gleim #: 4.3.33 Which of the following goals sets risk management strategies at the optimum level? A. Minimize costs. B. Maximize market share. C. Minimize losses. D. Maximize shareholder value. Answer (A) is incorrect. Minimizing costs is not a comprehensive approach. Answer (B) is incorrect. Maximizing market share is not a comprehensive approach. Answer (C) is incorrect. Minimizing losses is not a comprehensive approach. Answer (D) is correct. The risk management processes chosen depend on the organization’s culture, management style, and business objectives. These choices should optimize stakeholder (for example, shareholder) value by coping effectively with uncertainty, risks, and opportunities. Thus, maximizing shareholder value is a comprehensive approach that relates to risk management strategies across the organization. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 195 Printed for Sanja Knezevic [363] Gleim #: 4.3.34 Which of the following represents the best statement of responsibilities for risk management? Internal Management Auditing Board A. Responsibility for risk Oversight role Advisory role B. Oversight role Responsibility for risk Advisory role C. Responsibility for risk Advisory role Oversight role D. Oversight role Advisory role Responsibility for risk Answer (A) is incorrect. Internal auditors are generally involved in the assurance and advisory role. The board has an oversight role. Answer (B) is incorrect. Management performs the implementation role in risk management, and the board has an oversight role. Internal auditors are generally involved in the assurance and advisory role. Answer (C) is correct. Risk management is a key responsibility of senior management and the board. To achieve its business objectives, management ensures that sound risk management processes are in place and functioning. Boards have an oversight role to determine that appropriate risk management processes are in place and that these processes are adequate and effective. In this role, they may direct the internal audit activity to assist them by examining, evaluating, reporting, and/or recommending improvements to the adequacy and effectiveness of risk management processes (PA 2120-1, para. 1). Management and the board are responsible for their organization’s risk management and control processes. However, internal auditors acting in a consulting role can assist the organization in identifying, evaluating, and implementing risk management methodologies and controls to address those risks (PA 2120-1, para. 2). Answer (D) is incorrect. Management is responsible for risk management, not the oversight role performed by the board. [364] Gleim #: 4.3.35 An internal auditor plans to conduct an audit of the adequacy of controls over investments in new financial instruments. Which of the following would not be required as part of such an engagement? Determine if policies exist which describe the risks the treasurer may take and the types of instruments in which the treasurer may make investments. A. Determine the extent of management oversight over investments in sophisticated instruments. B. Determine whether the treasurer is getting higher or lower rates of return on investments than are treasurers in comparable organizations. C. Determine the nature of controls established by the treasurer to monitor the risks in the investments. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 196 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The first step of such an engagement should be to determine the nature of policies established to manage the risks associated with the investments. New financial instruments are very risky. Answer (B) is incorrect. Sophisticated financial instruments are complex by their nature and can carry a high level of risk. Thus, the auditor should determine the nature of the risk management process established to monitor and authorize such investments. Answer (C) is correct. For this particular engagement, the auditor does not need to develop a comparison of investment returns with those of other organizations. In fact, some financial investment scandals show that such comparisons can be highly misleading because high returns were due to taking on a high level of risk. Also, this determination does not test the adequacy of the controls. Answer (D) is incorrect. A fundamental control concept over cashlike assets is the treasurer’s establishment of a mechanism to monitor the risks. [365] Gleim #: 4.3.36 When the executive management of an organization decided to form a team to investigate the adoption of an activity-based costing (ABC) system, an internal auditor was assigned to the team. The best reason for including an internal auditor is the internal auditor’s knowledge of Activities A. and cost drivers. B. Information processing procedures. C. Current product cost structures. D. Risk management processes. Answer (A) is incorrect. An engineer has more knowledge than an internal auditor about activities and cost drivers. Answer (B) is incorrect. An information systems expert has more knowledge than an internal auditor about information needs and information processing procedures. Answer (C) is incorrect. A management accountant has more knowledge than an internal auditor about a company’s current product cost. Answer (D) is correct. The internal audit activity’s scope of work extends to evaluating the organization’s risk management processes. The internal audit activity should assist the organization by identifying and evaluating significant exposures to risk and contributing to the improvement of risk management and control systems. [366] Gleim #: 4.3.37 Internal auditors should review the means of physically safeguarding assets from losses arising from A. Misapplication of accounting principles. B. Procedures that are not cost justified. C. Exposure to the elements. D. Underusage of physical facilities. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 197 Printed for Sanja Knezevic Answer (A) is incorrect. Misapplication of accounting principles relates to the reliability of information and not physical safeguards. Answer (B) is incorrect. Procedures that are not cost justified relate to efficiency, not effectiveness, of operations. Answer (C) is correct. The internal audit activity must evaluate risk exposures relating to governance, operations, and information systems regarding the safeguarding of assets (Impl. Std. 2120.A1). For example, internal auditors evaluate risk arising from the possibilities of theft, fire, improper or illegal activities, and exposure to the elements. Answer (D) is incorrect. Underusage of facilities relates to efficiency of operations. [367] Gleim #: 4.3.38 Which of the following activities is outside the scope of internal auditing? Evaluating risk exposures regarding compliance with policies, procedures, and contracts. A. Safeguarding B. of assets. C. Evaluating risk exposures regarding compliance with laws and regulations. Ascertaining the extent to which management has established criteria to determine whether objectives have been accomplished. D. Answer (A) is incorrect. Internal auditors must evaluate risk exposures relating to, among other things, the organization’s compliance with laws, regulations, policies, procedures, and contracts. Answer (B) is correct. Safeguarding assets is an operational activity and is therefore beyond the scope of the internal audit activity. Answer (C) is incorrect. The internal audit activity must evaluate risk exposures relating to, among other things, the organization’s compliance with laws, regulations, policies, procedures, and contracts. Answer (D) is incorrect. Ascertaining the extent to which management has established adequate criteria to determine whether objectives and goals have been accomplished is within the scope of internal auditing. [368] Gleim #: 4.3.39 In the risk management process, management’s view of the internal audit activity’s role is likely to be determined by all of the following factors except A. Organizational culture. B. Preferences of the independent auditor. C. Ability of the internal audit staff. D. Local conditions and customs of the country. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 198 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Organizational culture is a factor that influences management’s view of the role of internal auditing. Answer (B) is correct. Ultimately, the role of internal auditing in the risk management process is determined by senior management and the board. Their view on internal auditing’s role is likely to be determined by factors such as the culture of the organization, ability of the internal audit staff, and local conditions and customs (PA 2120-1, para. 5). Answer (C) is incorrect. The ability of the internal audit staff is a factor that influences management’s view of the role of internal auditing. Answer (D) is incorrect. Local conditions and customs of the country influence management’s view of the role of internal auditing. [369] Gleim #: 4.3.40 Which of the following threatens the independence of an internal auditor who had participated in the initial establishment of a risk management process? Developing assessments and reports on the risk A. management process. B. Managing the identified risks. C. Evaluating the adequacy and effectiveness of management’s risk processes. D. Recommending controls to address the risks identified. Answer (A) is incorrect. Developing assessments and reports on the organization’s risk management processes is not only an internal audit role but normally also a high audit priority. Answer (B) is correct. Assuming management’s responsibility for the risk management process is a potential threat to the internal audit activity’s independence. It requires a full discussion and board approval (PA 2120-1, para. 5). Answer (C) is incorrect. Internal auditors assist both management and the board by examining, evaluating, reporting, and recommending improvements on the adequacy and effectiveness of risk management processes. Answer (D) is incorrect. Internal auditors may recommend controls. [370] Gleim #: 4.3.41 Which of the following may be assessed by the internal auditor to determine the effectiveness of the risk management process? I. Significant risks II. Ongoing monitoring activities Previous risk evaluation reports by management, internal auditors, external auditors, and any other sources III. A. I and II only. B. I and III only. C. II and III only. D. I, II, and III. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 199 Printed for Sanja Knezevic Answer (A) is correct. Significant risks and ongoing management activities are assessed by the internal audit activity as part of the risk management process (Inter. Std. 2120). But review of previous risk evaluation reports is a means of obtaining evidence for an assessment. Answer (B) is incorrect. Review of previous risk evaluation reports by management, internal auditors, external auditors, and any other sources is an audit procedure, a means of obtaining evidence for an assessment. Moreover, internal auditors assess ongoing monitoring activities. Answer (C) is incorrect. Review of previous risk evaluation reports by management, internal auditors, external auditors, and any other sources is an audit procedure, a means of obtaining evidence for an assessment. Moreover, internal auditors assess significant risks. Answer (D) is incorrect. Review of previous risk evaluation reports by management, internal auditors, external auditors, and any other sources is an audit procedure. [371] Gleim #: 4.3.42 The board’s expectations of the internal audit activity regarding the risk management process is Noted in the work programs for formal consulting A. engagements. B. Included in the business continuity plan. C. Codified in the charters of the internal audit activity and the board. D. Reviewed by the internal auditors immediately following a disaster. Answer (A) is incorrect. A work program is a listing of specific procedures. Answer (B) is incorrect. Business continuity planning is just one element of risk management. Answer (C) is correct. The chief audit executive (CAE) is to obtain an understanding of senior management’s and the board’s expectations of the internal audit activity in the organization’s risk management process. This understanding is then codified in the charters of the internal audit activity and the board (PA 2120-1, para. 4). Answer (D) is incorrect. The internal audit activity’s role needs to be understood before a crisis. [372] Gleim #: 4.3.43 Which of the following is the most accurate term for a process to identify, assess, manage, and control potential events or situations to provide reasonable assurance regarding the achievement of the organization’s objectives? A. The internal audit activity. B. Control process. C. Risk management. D. Consulting service. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 200 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The internal audit activity assists in risk management; it is not the same thing as risk management. Answer (B) is incorrect. Control processes are “the policies, procedures, and activities that are part of a control framework designed to ensure that risks are contained within the risk tolerances established by the risk management process” (The IIA Glossary). Answer (C) is correct. Risk management is “a process to identify, assess, manage, and control potential events or situations to provide reasonable assurance regarding the achievement of the organization’s objectives” (The IIA Glossary). Answer (D) is incorrect. Consulting services are “advisory and related client service activities, the nature and scope of which are agreed with the client” (The IIA Glossary). [373] Gleim #: 4.3.44 Risk management is the responsibility of management. The role of the internal audit activity in the risk management process may include which of the following? Monitoring I. activities. II. Evaluating the risk management process as part of the engagement plan. Participating on oversight committees, monitoring of activities, and status reporting. III. IV. Managing and coordinating the process. A. I only. B. II only. C. I, II, and III only. D. I, II, III, and IV. Answer (A) is incorrect. The internal audit activity’s role in the risk management process may extend on a continuum from no role to managing and coordinating the process. Answer (B) is incorrect. The internal audit activity’s role in the risk management process also may extend to monitoring activities; participating on oversight committees, monitoring of activities, and status reporting; and managing and coordinating the process. Answer (C) is incorrect. The internal audit activity’s role in the risk management process also may extend to managing and coordinating the process. Answer (D) is correct. The internal audit activity’s role in the risk management process of an organization can change over time and may include responsibilities along a continuum that extends from (1) no role; (2) auditing the risk management process as part of the internal audit plan; (3) active, continuous support and involvement in the risk management process, such as participation on oversight committees, monitoring activities, and status reporting; and (4) managing and coordinating the process (PA 2120-1, para. 4). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 201 Printed for Sanja Knezevic [374] Gleim #: 4.3.45 The internal audit activity must evaluate the effectiveness and contribute to the improvement of risk management processes. With respect to evaluating the adequacy of risk management processes, internal auditors most likely should Recognize that organizations should use similar techniques A. for managing risk. B. Determine that the key objectives of risk management processes are being met. C. Determine the level of risks acceptable to the organization. Treat the evaluation of risk management processes in the same manner as the risk analysis used to plan engagements. D. Answer (A) is incorrect. Risk management processes vary with the size and complexity of an organization’s business activities. Answer (B) is correct. Internal auditors need to obtain sufficient and appropriate evidence to determine that key objectives of the risk management processes are being met to form an opinion on the adequacy of risk management processes (PA 2120-1, para. 8). Answer (C) is incorrect. Management and the board determine the level of acceptable organizational risks. Answer (D) is incorrect. Evaluating management’s risk processes differs from the internal auditors’ risk assessment used to plan an engagement, but information from a comprehensive risk management process is useful in such planning. [375] Gleim #: 4.3.46 If an organization has no formal risk management processes, the chief audit executive should A. Establish risk management processes based on industry norms. Formulate hypothetical results of possible consequences resulting from risks not being managed. B. C. Inform regulators that the organization is guilty of an infraction. Formally discuss with the directors their obligations for risk management processes. D. Answer (A) is incorrect. Internal auditors have no authority to establish risk management processes. They must seek direction from management and the board as to their role in the process. Answer (B) is incorrect. Internal auditors are not required to perform a risk analysis of the possible consequences of not establishing a risk management process. However, such a request might be made by management. Answer (C) is incorrect. In the absence of a specific legal requirement, internal auditors are not required to report to outside parties. Answer (D) is correct. In situations where the organization does not have formal risk management processes, the chief audit executive formally discusses with management and the board their obligations to understand, manage, and monitor risks within the organization and the need to satisfy themselves that there are processes operating within the organization, even if informal, that provide the appropriate level of visibility into the key risks and how they are being managed and monitored (PA 2120-1, para. 3). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 202 Printed for Sanja Knezevic fb.com/ciaaofficial [376] Gleim #: 4.3.47 Quantitative risk management methods are most appropriate for Assessing A. personnel risks. B. Developing a risk matrix. C. The use of derivatives by the organization. D. Identifying risks from the COSO’s enterprise risk management framework. Answer (A) is incorrect. Matters addressed in the control environment, e.g., integrity and ethical values, human resources, and organizational structure are subject to soft controls and soft risk management approaches. Answer (B) is incorrect. A risk matrix links identified risks to, for example, controls or business processes. Answer (C) is correct. The organization designs risk management processes based on its culture, management style, and business objectives. For example, the use of derivatives or other sophisticated capital market products by the organization could require the use of quantitative risk management tools. But the internal auditor determines that the methodology chosen is sufficiently comprehensive and appropriate for the nature of the organization (PA 2120-1, para. 7). Answer (D) is incorrect. An ERM framework contains broad statements of classes of risks. They are not stated in the detail (quantitative or not) required by a specific organization. [377] Gleim #: 4.3.48 Which of the following is not a responsibility of the chief audit executive? To communicate the internal audit activity’s plans and resource requirements to senior management and the board for review and approval. A. To coordinate with other internal and external providers of audit and consulting services to ensure proper coverage and minimize duplication. B. To oversee the establishment, administration, and assessment of the organization’s system of risk management processes. C. To follow up on whether appropriate management actions have been taken on significant reported risks. D. Answer (A) is incorrect. The CAE should communicate the internal audit activity’s plans and resource requirements, including significant interim changes, to senior management and to the board for review and approval. The CAE also should communicate the impact of resource limitations. Answer (B) is incorrect. The CAE should share information and coordinate activities with other internal and external providers of relevant assurance and consulting services to ensure proper coverage and minimize duplication of efforts. Answer (C) is correct. Overseeing the establishment, administration, and assessment of the organization’s system of risk management processes is the role of senior management, not the CAE (PA 2120-1, para. 2). Answer (D) is incorrect. The CAE should establish and maintain a system to monitor the disposition of results communicated to management. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 203 Printed for Sanja Knezevic [378] Gleim #: 4.4.49 In the course of their work, internal auditors must be alert for fraud and other forms of white-collar crime. The important characteristic that distinguishes fraud from other varieties of white-collar crime is that Fraud is characterized by deceit, concealment, or A. violation of trust. Unlike other white-collar crimes, fraud is always perpetrated against an outside party. B. White-collar crime is usually perpetrated for the benefit of an organization, but fraud benefits an individual. C. White-collar crime is usually perpetrated by outsiders to the detriment of an organization, but fraud is perpetrated by insiders to benefit the organization. D. Answer (A) is correct. Fraud is defined in The IIA Glossary as “any illegal act characterized by deceit, concealment, or violation of trust. These acts are not dependent upon the threat of violence or physical force.” Answer (B) is incorrect. Fraud may be perpetrated internally. Answer (C) is incorrect. Fraud may be perpetrated for the organization’s benefit or for otherwise unselfish reasons. Answer (D) is incorrect. Fraud may be perpetrated by insiders and outsiders, and it may be either beneficial or detrimental to an organization. [379] Gleim #: 4.4.50 Which of the following wrongful acts committed by an employee constitutes fraud? A. Libel. B. Embezzlement. C. Assault. D. Harassment. Answer (A) is incorrect. Defamation is the unjustifiable communication (publication) to a third party of a false statement that injures the plaintiff’s reputation and holds him/her up to hatred, contempt, or ridicule. Oral defamation is slander. Defamation published in more permanent form (newspaper, letter, film) is libel. Answer (B) is correct. Fraud is defined in The IIA Glossary as “any illegal act characterized by deceit, concealment, or violation of trust. These acts are not dependent upon the threat of violence or physical force. Frauds are perpetrated by parties and organizations to obtain money, property, or services; to avoid payment or loss of services; or to secure personal or business advantage.” Embezzlement is the intentional appropriation of property entrusted to one’s care. The embezzler converts property to his/her own use and conceals the theft. Answer (C) is incorrect. The tort of assault entails placing another in reasonable fear of a harmful or offensive bodily contact. Answer (D) is incorrect. Harassment is the act of persistently annoying another. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 204 Printed for Sanja Knezevic fb.com/ciaaofficial [380] Gleim #: 4.4.51 Internal auditors need to ascertain the extent to which management has established adequate control criteria. For this purpose, which of the following actions may be appropriate? Determining whether objectives have I. been accomplished II. Using the criteria in their evaluation III. Working with management to develop appropriate control evaluation criteria A. I only. B. I and II only. C. I, II, and III. D. II only. Answer (A) is incorrect. The internal auditors also may take the actions described in statements II and III. Answer (B) is incorrect. The internal auditors also may take the action described in statement III. Answer (C) is correct. “Adequate criteria are needed to evaluate controls. Internal auditors must ascertain the extent to which management has established adequate criteria to determine whether objectives and goals have been accomplished. If adequate, internal auditors must use such criteria in their evaluation. If inadequate, internal auditors must work with management to develop appropriate evaluation criteria” (Impl. Std. 2210.A3). Answer (D) is incorrect. The internal auditors also may take the actions described in statements I and III. [381] Gleim #: 4.4.52 A key feature that distinguishes fraud from other types of crime or impropriety is that fraud always involves the A. Violent or forceful taking of property. B. Deceitful wrongdoing of management-level personnel. C. Unlawful conversion of property that is lawfully in the custody of the perpetrator. D. False representation or concealment of a material fact. Answer (A) is incorrect. Fraud usually does not involve force or violence. Answer (B) is incorrect. Employees at any level in an organization can commit fraud. Answer (C) is incorrect. Embezzlement is the unlawful conversion of property that is lawfully in the custody of the perpetrator. Answer (D) is correct. Fraud is defined in The IIA Glossary as “any illegal act characterized by deceit, concealment, or violation of trust. These acts are not dependent upon the threat of violence or physical force.” Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 205 Printed for Sanja Knezevic [382] Gleim #: 4.4.53 One factor that distinguishes fraud from other employee crimes is that fraud involves Intentional A. deception. B. Personal gain for the perpetrator. C. Collusion with a party outside the organization. D. Malicious motives. Answer (A) is correct. Fraud is defined in The IIA Glossary as “any illegal act characterized by deceit, concealment, or violation of trust. These acts are not dependent upon the threat of violence or physical force.” Answer (B) is incorrect. Fraud may be perpetrated for the organization’s benefit or for otherwise unselfish reasons. Answer (C) is incorrect. An employee may act alone. Answer (D) is incorrect. Fraud may be perpetrated for the organization’s benefit or for otherwise unselfish reasons. [383] Gleim #: 4.4.54 In an organization with a separate division that is primarily responsible for the prevention of fraud, the internal audit activity is responsible for Examining and evaluating the adequacy and effectiveness of that division’s actions taken to prevent fraud. A. B. Establishing and maintaining that division’s system of internal control. C. Planning that division’s fraud prevention activities. D. Controlling that division’s fraud prevention activities. Answer (A) is correct. Control is the principal means of preventing fraud. Management is primarily responsible for the establishment and maintenance of control. Internal auditors are primarily responsible for preventing fraud by examining and evaluating the adequacy and effectiveness of control. Answer (B) is incorrect. Establishing and maintaining control is a responsibility of management. Answer (C) is incorrect. Planning fraud prevention activities is a responsibility of management. Answer (D) is incorrect. Controlling fraud prevention activities is a responsibility of management. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 206 Printed for Sanja Knezevic fb.com/ciaaofficial [384] Gleim #: 4.4.55 Which of the following statements is(are) true regarding the prevention of fraud? The primary means of preventing fraud is through internal control established and maintained by management. I. Internal auditors are responsible for assisting in the prevention of fraud by examining and evaluating the adequacy of the internal control system. II. Internal auditors should assess the operating effectiveness of fraudrelated communication systems. III. A. I only. B. I and II only. C. II only. D. I, II, and III. Answer (A) is incorrect. Internal auditors are responsible for assisting in the prevention of fraud by examining and evaluating the adequacy of the internal control system, and internal auditors should assess the operating effectiveness of fraud-related communication systems. Answer (B) is incorrect. Internal auditors should assess the operating effectiveness of fraud-related communication systems. Answer (C) is incorrect. The primary means of preventing fraud is through internal control established and maintained by management, and internal auditors should assess the operating effectiveness of fraud-related communication systems. Answer (D) is correct. Control is the principal means of preventing fraud. Management, in turn, is primarily responsible for the establishment and maintenance of control. Internal auditors are primarily responsible for preventing fraud by examining and evaluating the adequacy and effectiveness of control. Internal auditors also should assess the operating effectiveness of fraud-related communication systems and practices, and they should support fraud-related training. [385] Gleim #: 4.4.56 A significant employee fraud took place shortly after an internal auditing engagement. The internal auditor may not have properly fulfilled the responsibility for the prevention of fraud by failing to note and report that Policies, practices, and procedures to monitor activities and safeguard assets were less extensive in low-risk areas than in high-risk areas. A. A system of control that depended upon separation of duties could be circumvented by collusion among three employees. B. There were no written policies describing prohibited activities and the action required whenever violations are discovered. C. Divisional employees had not been properly trained to distinguish between bona fide signatures and cleverly forged ones on authorization forms. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 207 Printed for Sanja Knezevic Answer (A) is incorrect. For cost-benefit reasons, controls should be more extensive in high-risk areas. Answer (B) is incorrect. Even the best system of control can often be circumvented by collusion. Answer (C) is correct. Management is responsible for establishing and maintaining internal control. Thus, management also is responsible for the fraud prevention program. The control environment element of this program includes a code of conduct, ethics policy, or fraud policy to set the appropriate tone at the top. Moreover, organizations should establish effective fraud-related information and communication practices, for example, documentation and dissemination of policies, guidelines, and results. Answer (D) is incorrect. Forgery, like collusion, can circumvent even an effective control. [386] Gleim #: 4.4.57 Internal auditors have a responsibility for helping to deter fraud. Which of the following best describes how this responsibility is usually met? By coordinating with security personnel and law enforcement agencies in the investigation of possible frauds. A. By testing for fraud in every engagement and following B. up as appropriate. C. By assisting in the design of control systems to prevent fraud. By evaluating the adequacy and effectiveness of controls in light of the potential exposure or risk. D. Answer (A) is incorrect. Investigating possible frauds involves detection, not deterrence. Answer (B) is incorrect. Testing for fraud in every engagement is not required. Answer (C) is incorrect. Designing control systems impairs an internal auditor’s objectivity. Answer (D) is correct. Control is the principal means of preventing fraud. Management is primarily responsible for the establishment and maintenance of control. Internal auditors are primarily responsible for preventing fraud by examining and evaluating the adequacy and effectiveness of control. [387] Gleim #: 4.4.58 Which of the following describes one of the responsibilities of the internal auditor for the deterrence of fraud in an organization? A. Implementation of systems to discourage fraud. B. Prosecuting perpetrators of fraud. C. Reporting suspected fraud to law enforcement personnel. D. Evaluating the adequacy of controls to prevent fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 208 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Implementing systems is an operating function for which management is responsible. Answer (B) is incorrect. Prosecuting perpetrators of fraud is a responsibility of management. Answer (C) is incorrect. Reporting suspected fraud to law enforcement personnel is a responsibility of management. Answer (D) is correct. Internal auditors are responsible for assisting in the deterrence of fraud by examining and evaluating the adequacy and the effectiveness of controls. [388] Gleim #: 4.4.59 Internal auditing is responsible for assisting in the prevention of fraud by Informing the appropriate authorities within the organization and recommending whatever investigation is considered necessary in the circumstances when wrongdoing is suspected. A. Establishing the organization’s governance, operations, and information systems concerning compliance with laws, regulations, and contracts. B. Examining and evaluating the adequacy and the effectiveness of control, commensurate with the extent of the potential exposure or risk in the various segments of the organization’s operations. C. Determining whether operating standards are acceptable D. and are being met. Answer (A) is incorrect. Informing appropriate authorities in the organization when the internal auditor suspects wrongdoing concerns the internal auditor’s obligation for detecting, not preventing, fraud. Answer (B) is incorrect. Management is responsible for establishing these systems. Answer (C) is correct. Internal auditors are responsible for assisting in the prevention of fraud by examining and evaluating the adequacy and the effectiveness of controls. Answer (D) is incorrect. These standards are criteria to determine whether operational objectives and goals have been accomplished. They do not concern prevention of fraud. [389] Gleim #: 4.4.60 The internal auditors’ responsibility regarding fraud includes all of the following except A. Determining whether the control environment sets the appropriate tone at top. B. Ensuring that fraud will not occur. C. Being aware of activities in which fraud is likely to occur. D. Evaluating the effectiveness of control activities. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 209 Printed for Sanja Knezevic Answer (A) is incorrect. Internal auditing is responsible for evaluating the organization’s control environment. Answer (B) is correct. Control is the principal means of preventing fraud, and management is responsible for establishing and maintaining internal control. Thus, internal auditors cannot give absolute assurance that noncompliance or fraud does not exist. Answer (C) is incorrect. The internal auditor should have sufficient knowledge of fraud indicators and be alert to opportunities that could allow fraud. Answer (D) is incorrect. Assessing the design and operating effectiveness of fraudrelated controls is the responsibility of internal auditing. [390] Gleim #: 4.4.61 The internal audit activity’s responsibility for preventing fraud is to Establish A. internal control. B. Maintain internal control. C. Evaluate the system of internal control. D. Exercise operating authority over fraud prevention activities. Answer (A) is incorrect. Establishing internal control is management’s responsibility. Answer (B) is incorrect. Maintaining internal control is management’s responsibility. Answer (C) is correct. Control is the principal means of preventing fraud. Management, in turn, is primarily responsible for the establishment and maintenance of control. Internal auditors are primarily responsible for preventing fraud by examining and evaluating the adequacy and effectiveness of control. Answer (D) is incorrect. Operating authority is a management function. [391] Gleim #: 4.4.62 An internal auditor who suspects fraud should A. Determine that a loss has been incurred. B. Interview those who have been involved in the control of assets. C. Identify the employees who could be implicated in the case. D. Recommend an investigation if appropriate. Answer (A) is incorrect. Determining the loss could alert the perpetrator of the fraud. The perpetrator could then destroy or compromise evidence. Answer (B) is incorrect. Interviewing those who have been involved in the control of assets is part of the fraud investigation. Answer (C) is incorrect. Identifying the employees who could be implicated in the case is part of the fraud investigation. Answer (D) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 210 Printed for Sanja Knezevic fb.com/ciaaofficial [392] Gleim #: 4.4.63 An international nonprofit organization finances medical research. The majority of its revenue and support comes from fundraising activities, investments, and specific grants from an initial sponsoring corporation. The organization has been in operation over 15 years and has a small internal audit department. The organization has just finished a major fundraising drive that raised US $500 million for the current fiscal period. The following are selected data from recent financial statements (US dollar figures in millions): Current Past Year Year Revenue US $500 US $425 Investments (average balances) 210 185 Medical research grants made 418 325 Investment income 16 20 Administrative expense 10 6 Auditors must always be alert for the possibility of fraud. Assume the controls over each risk listed below are marginal. Which of the following possible frauds or misuses of organization assets should be considered the area of greatest risk? The president is using company travel and entertainment funds for activities that might be considered questionable. A. Purchases of supplies are made from B. fictitious vendors. Grants are made to organizations that might be associated with the president or are not for purposes dictated in the organization’s charter. C. D. The payroll clerk has added ghost employees. Answer (A) is incorrect. Administrative expense is 2% (US $10 ÷ $500) of current revenue. Answer (B) is incorrect. Purchases of supplies from fictitious vendors involve risk exposures that are far smaller than those arising from inappropriate grants. Answer (C) is correct. Grants represent 83.6% (US $418 ÷ $500) of current revenue. Consequently, fraudulent grants constitute a much greater risk exposure than any of the other items listed. Answer (D) is incorrect. The payroll clerk’s addition of ghost employees involves risk exposures that are far smaller than those arising from inappropriate grants. [393] Gleim #: 4.4.64 Internal auditors are more likely to detect fraud by developing/strengthening their ability to A. Recognize and question changes that occur in organizations. B. Interrogate fraud perpetrators to discover why the fraud was committed. C. Develop internal controls to prevent the occurrence of fraud. D. Document computerized operating system programs. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 211 Printed for Sanja Knezevic Answer (A) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (B) is incorrect. Interrogation of fraud perpetrators occurs after detection. The danger signals of fraud often involve negative organizational changes. Answer (C) is incorrect. The controls mentioned are preventive, not detective. Answer (D) is incorrect. Documentation of operating systems is not within the scope of internal auditing and would do little to enhance fraud detection skills. [394] Gleim #: 4.4.65 After noting some red flags, an internal auditor has an increased awareness that fraud may be present. Which of the following best describes the internal auditor’s responsibility? Expand activities to determine whether an investigation A. is warranted. Report the possibility of fraud to senior management and the board and ask them how they would like to proceed. B. Consult with external legal counsel to determine the course of action to be taken, including the approval of the proposed engagement work program to make sure it is acceptable on legal grounds. C. Report the matter to the audit committee and request funding for outside service providers to help investigate the possible fraud. D. Answer (A) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (B) is incorrect. The internal auditor should notify the appropriate authorities within the organization if (s)he has determined that the indicators of fraud are sufficient to recommend an investigation. Answer (C) is incorrect. The internal auditor is responsible for determining the appropriate response to indicators of fraud. Legal counsel can act only in an advisory capacity. Answer (D) is incorrect. The internal auditor should report the matter and request funding for outside service providers only if (s)he has determined that the indicators of fraud are sufficient to recommend an investigation. [395] Gleim #: 4.4.66 When an internal auditor identifies multiple factors that have been linked with possible fraudulent conditions and suspects that fraud has taken place, the auditor should A. Immediately report to senior management and the board. B. Immediately report to the board. C. Recommend an investigation. D. Extend tests to determine the extent of the fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 212 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Immediate reporting by the CAE to senior management and the board is required only after a sufficient investigation has been made to establish reasonable certainty that a significant fraud has occurred. Thus, reasonable certainty is necessary before any fraud reporting is made. Answer (B) is incorrect. Immediate reporting by the CAE to senior management and the board is required only after a sufficient investigation has been made to establish reasonable certainty that a significant fraud has occurred. Thus, reasonable certainty is necessary before any fraud reporting is made. Answer (C) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (D) is incorrect. Extended tests to determine the extent of fraud are performed after the fraud has in fact been determined, not suspected. [396] Gleim #: 4.4.67 An internal auditor suspects that a mailroom clerk is embezzling funds. In exercising due professional care, the internal auditor should Reassign the clerk to A. another department. B. Institute stricter controls over mailroom operations. C. Evaluate fraud indicators and decide whether further action is necessary. D. Confront the clerk with the auditor’s suspicions. Answer (A) is incorrect. Personnel assignments are the responsibility of management. Answer (B) is incorrect. The system of internal controls is management’s responsibility. Answer (C) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (D) is incorrect. An internal auditor should not confront a suspect until the proper authorities have been notified and have determined the appropriate action. [397] Gleim #: 4.4.68 An internal auditor’s field work uncovers a series of transactions that indicate a possible embezzlement. Which of the following actions should the chief audit executive take? A. Confront the suspected embezzler to determine that the facts are correct. Review the finding with the suspect’s fellow workers to see whether the workers can furnish additional evidence. B. C. Decide whether to recommend an investigation. D. Discuss the case with the board. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 213 Printed for Sanja Knezevic Answer (A) is incorrect. The internal auditor should avoid confronting suspected employees. Employees suspected of theft or fraud have certain common law and statutory rights that, if infringed upon, can be costly to the organization. Answer (B) is incorrect. Fellow workers may also be involved in the embezzlement. Answer (C) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (D) is incorrect. The CAE should determine the extent, if any, of the fraud before presenting it to the board. [398] Gleim #: 4.4.69 Which of the following best describes an auditor’s responsibility after noting some indicators of fraud? Expand activities to determine whether an investigation A. is warranted. B. Report the possibility of fraud to senior management and ask how to proceed. C. Consult with external legal counsel to determine the course of action to be taken. Report the matter to the audit committee and request funding for outside specialists to help investigate the possible fraud. D. Answer (A) is correct. An internal auditor’s responsibilities for detecting fraud include evaluating fraud indicators and deciding whether any additional action is necessary or whether an investigation should be recommended. Answer (B) is incorrect. The internal auditor should notify senior management and the board only if (s)he has determined that the indicators of fraud are sufficient to recommend an investigation. Answer (C) is incorrect. The internal auditor does not have the authority to consult with external legal counsel. Answer (D) is incorrect. The internal auditor should notify the audit committee only if (s)he has determined that the indicators of fraud are sufficient to recommend an investigation. [399] Gleim #: 4.4.70 What is the responsibility of the internal auditor with respect to fraud? The internal auditor should have sufficient knowledge to identify the indicators of fraud but is not expected to be an expert. A. The internal auditor should have the same ability to detect fraud as a person whose primary responsibility is detecting and investigating fraud. B. An internal auditor should have sufficient knowledge and training so that (s)he is able to detect fraud. C. D. An internal auditor’s primary role is to detect and investigate fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 214 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Internal auditors must have sufficient knowledge to evaluate the risk of fraud and the manner in which it is managed by the organization. They are not expected to have the expertise of a person whose primary responsibility is detecting and investigating fraud (Impl. Std. 1210.A2). Answer (B) is incorrect. The internal auditor is not expected to have the expertise of a person whose primary responsibility is detecting and investigating fraud. Answer (C) is incorrect. An internal auditor must have sufficient knowledge to identify the indicators of fraud but is not required to have sufficient knowledge and training to be able to detect fraud. Answer (D) is incorrect. Detecting and investigating fraud is not a primary role of an internal auditor. [400] Gleim #: 4.5.71 Red flags are conditions that indicate a higher likelihood of fraud. Which of the following is not considered a red flag? Management has delegated the authority to make purchases under a certain value to subordinates. A. An individual has held the same cash-handling job for an extended period without any rotation of duties. B. An individual handling marketable securities is responsible for making the purchases, recording the purchases, and reporting any discrepancies and gains/losses to senior management. C. The assignment of responsibility and accountability in the accounts receivable department is not clear. D. Answer (A) is correct. Delegating the authority to make purchases under a certain value to subordinates is an acceptable and common practice intended to limit risk while promoting efficiency. It is not, by itself, considered a red flag. Answer (B) is incorrect. Lack of rotation of duties or cross-training for sensitive jobs is a red flag. Such a person may have a greater opportunity to commit and conceal fraud. Answer (C) is incorrect. An inappropriate combination of duties is a red flag. Answer (D) is incorrect. Establishing clear lines of authority and accountability not only helps to assign culpability but also has preventive effects. [401] Gleim #: 4.5.72 Which of the following policies is most likely to result in an environment conducive to the occurrence of fraud? Budget preparation input by the employees who are responsible for meeting the budget. A. Unreasonable sales and B. production goals. The division’s hiring process frequently results in the rejection of adequately trained applicants. C. D. The application of some accounting controls on a sample basis. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 215 Printed for Sanja Knezevic Answer (A) is incorrect. Participatory budgeting can reduce resistance to budgets and reduce the likelihood of inappropriate means being taken to meet the budget. Answer (B) is correct. Unrealistically high sales or production quotas can be an incentive to falsify the records or otherwise take inappropriate action to improve performance measures so that the quotas appear to have been met. Answer (C) is incorrect. Hiring policies should be based on factors other than adequate training, such as the applicants’ personal integrity. Furthermore, hiring of all adequately trained applicants is unlikely to be necessary. Answer (D) is incorrect. Under the reasonable assurance concept, the cost of controls should not exceed their benefits. The cost of applying controls to all relevant transactions rather than a sample may be greater than the resultant savings. [402] Gleim #: 4.5.73 Internal auditors have been advised to consider red flags to determine whether management is involved in a fraud. Which of the following does not represent a difficulty in using the red flags as fraud indicators? Many common red flags are also associated with situations in which no fraud exists. A. Some red flags are difficult to quantify B. or to evaluate. C. Red flag information is not gathered as a normal part of an engagement. The red flags literature is not well enough established to have a positive impact on internal auditing. D. Answer (A) is incorrect. Red flags are developed by correlation analysis, not necessarily by causation analysis. Answer (B) is incorrect. Many red flags, such as management’s attitude, are difficult to quantify. Answer (C) is incorrect. Internal auditors should be able to identify fraud indicators and should be alert to opportunities that could allow fraud. However, internal auditors do not normally perform procedures specifically to gather red flag information. Answer (D) is correct. The state of red flags literature is an aid, not a difficulty, in internal auditing. It is well established and will be refined in the future as research is done. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 216 Printed for Sanja Knezevic fb.com/ciaaofficial [403] Gleim #: 4.5.74 The following are facts about a subsidiary: The subsidiary has been in business for several years and enjoyed good profit margins although the general economy was in a recession, which affected competitors. 1. The working capital ratio has declined from a healthy 2. 3:1 to 0.9:1. Turnover for the last several years has included three controllers, two supervisors of accounts receivable, four payables supervisors, and numerous staff in other financial positions. 3. Purchasing policy requires three bids. However, the supervisor of purchasing at the subsidiary has instituted a policy of sole-source procurement to reduce the number of suppliers. 4. When conducting a financial audit of the subsidiary, the internal auditor should A. Most likely not detect 1., 2., or 3. B. Ignore 2. since the economy had a downturn during this period. Consider 3. to be normal turnover, but be concerned about 2. and 4. as warning signals of fraud. C. D. Consider 1., 2., 3., and 4. as warning signals of fraud. Answer (A) is incorrect. The items described can be detected through usual procedures in a financial audit. Answer (B) is incorrect. Although the economy suffered a downturn, the change in working capital is unusual in light of the continuing strong profit margins and should be investigated. Answer (C) is incorrect. The working capital ratio, the high employee turnover rate, and the sole-source procurement policy are all warning signals of fraud. Answer (D) is correct. The fact that the organization has reported high profits when competitors have not may indicate a material misstatement in the financial statements. Insufficient working capital may indicate such problems as overexpansion, decreases in revenues, transfers of funds to other organizations, insufficient credit, and excessive expenditures. The internal auditor should be alert for the diversion of funds for personal use through such methods as unrecorded sales and falsified expenditures. Rapid turnover in financial positions may signify existing problems with which the individuals feel uncomfortable but that they do not want to disclose. Accountability for funds and other resources should be determined upon termination of employment. Use of sole-source procurement does not encourage competition to ensure that the organization is obtaining the required materials or equipment at the best price. Sole-source procurement, if not adequately justified, indicates potential favoritism or kickbacks. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 217 Printed for Sanja Knezevic [404] Gleim #: 4.5.75 An internal auditor should be concerned about the possibility of fraud if Cash receipts, net of the amounts used to pay petty cash-type expenditures, are deposited in the bank daily. A. The monthly bank statement reconciliation is performed by the same employee who maintains the perpetual inventory records. B. The accounts receivable subsidiary ledger and accounts payable subsidiary ledger are maintained by the same person. C. One person, acting alone, has sole access to the petty cash fund (except for a provision for occasional surprise counts by a supervisor or auditor). D. Answer (A) is correct. Paying petty cash expenditures from cash receipts facilitates the unauthorized removal of cash before deposit. All cash receipts should be deposited intact daily. Petty cash expenditures should be handled through an imprest fund. Answer (B) is incorrect. The monthly bank reconciliation should not be performed by a person who makes deposits or writes checks, but the inventory clerk has no such responsibilities. Answer (C) is incorrect. There is no direct relationship between the transactions posted to the accounts receivable and accounts payable subsidiary ledgers; having the same person maintain both does not create a control weakness. Answer (D) is incorrect. To establish accountability for petty cash, only one person should have access to the fund. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 218 Printed for Sanja Knezevic fb.com/ciaaofficial [405] Gleim #: 4.5.76 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 1, “John was trusted completely . . .,” is an example of a(n) A. Document symptom. B. Situational pressure. C. Opportunity to commit. D. Physical symptom. Answer (A) is incorrect. Complete trust is an opportunity to commit a fraud. Answer (B) is incorrect. Complete trust is an opportunity to commit a fraud. Answer (C) is correct. Complete trust in an individual is an opportunity to commit fraud. John’s actions went unscrutinized because of the absence of an appropriate segregation of functions and his ability to override whatever control procedures were in place. Answer (D) is incorrect. Complete trust is an opportunity to commit a fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 219 Printed for Sanja Knezevic [406] Gleim #: 4.5.77 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 2, “Randy was always handling the most urgent . . .,” is an example of a(n) Opportunity A. to commit. B. Analytical symptom. C. Situational pressure. D. Rationalization. Answer (A) is correct. When a manager continually handles the most pressing issues of a company, an opportunity for the manager to commit fraud is created. The lack of long-range planning creates a potential for fraud because organizational objectives may have been replaced with individual initiatives. Answer (B) is incorrect. Crisis management provides an opportunity to commit fraud. Answer (C) is incorrect. Crisis management provides an opportunity to commit fraud. Answer (D) is incorrect. Crisis management provides an opportunity to commit Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 220 Printed for Sanja Knezevic fb.com/ciaaofficial [407] Gleim #: 4.5.78 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 3, “Difficulties with personal financial problems,” is an example of a(n) A. Behavioral symptom. B. Situational pressure. C. Rationalization. D. Opportunity to commit. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 221 Printed for Sanja Knezevic Answer (A) is incorrect. Personal financial problems are a situational pressure to commit a fraud. Answer (B) is correct. Financial difficulties create situational pressures or temptations that may contribute to fraud. These situational pressures result from high personal indebtedness, extravagant lifestyles, gambling problems, etc. Answer (C) is incorrect. Personal financial problems are a situational pressure to commit a fraud. Answer (D) is incorrect. Personal financial problems are a situational pressure to commit a fraud. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 222 Printed for Sanja Knezevic fb.com/ciaaofficial [408] Gleim #: 4.5.79 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 4, “and that he contributed much more . . .,” is an example of a A. Rationalization. B. Behavioral symptom. C. Situational pressure. D. Physical symptom. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 223 Printed for Sanja Knezevic Answer (A) is correct. Rationalization occurs when a person attributes his/her actions to rational and creditable motives without analysis of one’s true and especially unconscious motives. Feeling that one is not being paid as much as one is worth is a common rationalization for low-level fraud. Answer (B) is incorrect. The belief that compensation is inadequate is a possible rationalization for improprieties. Answer (C) is incorrect. The belief that compensation is inadequate is a possible rationalization for improprieties. Answer (D) is incorrect. The belief that compensation is inadequate is a possible rationalization for improprieties. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 224 Printed for Sanja Knezevic fb.com/ciaaofficial [409] Gleim #: 4.5.80 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 5, “he made the books balance,” is an example of a(n) A. Physical symptom. B. Analytical symptom. C. Lifestyle symptom. D. Document symptom. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 225 Printed for Sanja Knezevic Answer (A) is incorrect. Making the “books balance” is an example of a document symptom. Answer (B) is incorrect. Making the “books balance” is an example of a document symptom. Answer (C) is incorrect. Making the “books balance” is an example of a document symptom. Answer (D) is correct. Tampering with the company’s books is a document symptom. In other words, the indicator of fraud consists of the changes in actual company records. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 226 Printed for Sanja Knezevic fb.com/ciaaofficial [410] Gleim #: 4.5.81 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 6, “He also joined an expensive country club,” is an example of a A. Rationalization. B. Lifestyle symptom. C. Behavioral symptom. D. Physical symptom. Answer (A) is incorrect. Joining an expensive country club is an example of a lifestyle symptom. Answer (B) is correct. John was living beyond his means. The change in lifestyle was a symptom that indicated the presence of fraud. Answer (C) is incorrect. Joining an expensive country club is an example of a lifestyle symptom. Answer (D) is incorrect. Joining an expensive country club is an example of a lifestyle symptom. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 227 Printed for Sanja Knezevic [411] Gleim #: 4.5.82 Randy and John had known each other for many years. They had become best friends in college, where they both majored in accounting. After graduation, Randy took over the family business from his father. His family had been in the grocery business for several generations. When John had difficulty finding a job, Randy offered him a job in the family store. John proved to be a very capable employee. As John demonstrated his abilities, Randy began delegating more and more responsibility to him. After a period of time, John was doing all of the general accounting and authorization functions for checks, cash, inventories, documents, records, and bank reconciliations. (1) John was trusted completely and handled all financial functions. No one checked his work. Randy decided to expand the business and opened several new stores. (2) Randy was always handling the most urgent problem . . . “crisis management” is what his college professors had termed it. John assisted with the problems when his other duties allowed him time. Although successful at work, John had (3) difficulties with personal financial problems. At first, the amounts stolen by John were small. John didn’t even worry about making the accounts balance. But John became greedy. “How easy it is to take the money,” he said. He felt that he was a critical member of the business team (4) and that he contributed much more to the success of the company than was represented by his salary. “It would take two or three people to replace me,” he often thought to himself. As the amounts became larger and larger, (5) he made the books balance. Because of these activities, John was able to purchase an expensive car and take his family on several trips each year. (6) He also joined an expensive country club. Things were changing at home, however. (7) John’s family observed that he was often argumentative and at other times very depressed. The fraud continued for 6 years. Each year, the business performed more and more poorly. In the last year, the stores had a substantial net loss. Randy’s bank required an audit. John confessed when he thought the auditors had discovered his embezzlements. When discussing frauds, the pressures, opportunities, and rationalizations that cause/allow a perpetrator to commit the fraud are often identified. Symptoms of fraud are also studied. Number 7, “John’s family observed that he was often argumentative . . .,” is an example of a A. Rationalization. B. Lifestyle symptom. C. Behavioral symptom. D. Physical symptom. Answer (A) is incorrect. Being argumentative is an example of a behavioral symptom. Answer (B) is incorrect. Being argumentative is an example of a behavioral symptom. Answer (C) is correct. A drastic change in an employee’s behavior may indicate the presence of fraud. The guilt and the other forms of stress associated with perpetrating and concealing the fraud may induce noticeable changes in behavior. Answer (D) is incorrect. Being argumentative is an example of a behavioral Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 228 Printed for Sanja Knezevic fb.com/ciaaofficial [412] Gleim #: 4.5.83 When comparing perpetrators who have embezzled an organization’s funds with perpetrators of financial statement fraud (falsified financial statements), those who have falsified financial statements are less likely to Have experienced an autocratic A. management style. B. Be living beyond their obvious means of support. C. Rationalize the fraudulent behavior. D. Use organizational expectations as justification for the act. Answer (A) is incorrect. Autocratic management styles have been linked to management (financial statement) fraud. Answer (B) is correct. Living beyond one’s means has been linked to employee fraud (embezzlement), not to financial statement fraud. Fraud perpetrated for the benefit of the organization ordinarily benefits the wrongdoer indirectly, whereas fraud that is detrimental to the organization provides immediate, direct benefits to the employee. Answer (C) is incorrect. Rationalization is common to all fraud. Answer (D) is incorrect. High expectations are often given as a motivating factor by those who have committed financial statement fraud. [413] Gleim #: 4.5.84 Internal auditors should have knowledge about factors (red flags) that have proven to be associated with management fraud. Which of the following factors have generally not been associated with management fraud? A. Generous performance-based reward systems. B. A domineering management. C. Regular comparison of actual results with budgets. D. A management preoccupation with increased financial performance. Answer (A) is incorrect. Generous reward systems provide incentives for management to distort performance. Answer (B) is incorrect. Pressure from superiors provides an incentive for management to distort performance. Answer (C) is correct. Regular comparison of actual results to budgets provides feedback and is a normal and necessary part of the control loop. Ineffective control is an indicator of possible fraud. Answer (D) is incorrect. A management preoccupation with increased financial performance provides an incentive for managers to distort performance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 229 Printed for Sanja Knezevic [414] Gleim #: 4.5.85 Which of the following is an indicator of possible financial reporting fraud being perpetrated by management of a manufacturer? A trend analysis discloses (1) sales increases of 50% and (2) cost of goods sold increases of 25%. A. A ratio analysis discloses that cost of goods sold B. is 50% of sales. A cross-sectional analysis of common size statements discloses that (1) the firm’s percentage of cost of goods sold to sales is 40% and (2) the industry average percentage of cost of goods sold to sales is 50%. C. A cross-sectional analysis of common size statements discloses that (1) the firm’s percentage of cost of goods sold to sales is 50% and (2) the industry average percentage of cost of goods sold to sales is 40%. D. Answer (A) is correct. An increase in sales far out of proportion to the increase in cost of goods sold is an indicator of possible fraud. Answer (B) is incorrect. A gross profit margin of 50% is not an indicator of fraud. Manufacturers can expect a range of 40-60% for this ratio. Answer (C) is incorrect. These data indicate an industry gross profit margin of 50% and host firm gross profit margin of 40%. The greater gross profit margin realized by the host firm may result from any number of reasonable causes. These include (1) greater efficiencies exercised by the host firm, (2) greater sales effort (or a more highly accepted product), and (3) measurement errors. Answer (D) is incorrect. These data indicate an industry gross profit margin of 40% and a host firm gross profit margin of 50%. The lower gross profit margin realized by the host firm may result from such causes as (1) host firm inefficiencies; (2) less acceptance of host firm product, or less sales effort; and (3) measurement errors. [415] Gleim #: 4.5.86 Which of the following would indicate that fraud may be taking place in a marketing department? There is no documentation for some fairly large expenditures made to a new vendor. A. A manager appears to be living a lifestyle that is in excess of what could be provided by a marketing manager’s salary. B. The control environment can best be described as “very loose.” However, this attitude is justified by management on the grounds that it is needed for creativity. C. D. All of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 230 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A manager’s excessive lifestyle and a loose control environment are also possible fraud indicators. Answer (B) is incorrect. Large undocumented purchases and a loose control environment are also possible fraud indicators. Answer (C) is incorrect. Large undocumented purchases and a manager’s excessive lifestyle are also possible fraud indicators. Answer (D) is correct. Among the many indicators of possible fraud are lack of timely and appropriate documentation (including information about authorization) for material transactions, suspicious lifestyle characteristics of employees in a position to commit fraud, and management’s failure to display and communicate an appropriate attitude toward internal control. [416] Gleim #: 4.5.87 When an internal auditor followed up on a significant increase in maintenance supplies during the past year, a purchasing agent explained to the internal auditor that the primary reason for the increase was painting services and supplies. The internal auditor found a blanket purchase order without the normal bid or quote documentation. The blanket purchase order had been signed by the general manager and named the general manager’s father as the sole contractor for painting services on the organization’s projects. The auditor also found a number of large invoices, authorized for payment by the general manager, that showed the general manager’s father as the person who signed for the receipt of the material at the supplier. Which is not a symptom of fraud as described in this situation? Purchased material is not received by authorized organizational A. personnel. B. Routine controls are suspended for certain transactions. Purchased material is not delivered to a central location on the organization’s premises. C. D. The use of blanket purchase orders. Answer (A) is incorrect. The receipt of goods or services by nonorganizational personnel is a symptom of fraud. Answer (B) is incorrect. Suspension of normal and appropriate procedures is a fraud indicator. Answer (C) is incorrect. The receipt of goods or services off-site is a symptom of fraud. Answer (D) is correct. Fraud is characterized by intentional deception and can be perpetrated for the benefit or to the detriment of the organization. The use of blanket purchase orders is a normal business practice. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 231 Printed for Sanja Knezevic [417] Gleim #: 4.5.88 When an internal auditor followed up on a significant increase in maintenance supplies during the past year, a purchasing agent explained to the internal auditor that the primary reason for the increase was painting services and supplies. The internal auditor found a blanket purchase order without the normal bid or quote documentation. The blanket purchase order had been signed by the general manager and named the general manager’s father as the sole contractor for painting services on the organization’s projects. The auditor also found a number of large invoices, authorized for payment by the general manager, that showed the general manager’s father as the person who signed for the receipt of the material at the supplier. What is the common indicator of fraud recognized by the internal auditor in this scenario? Analytical procedures revealed an extraordinary increase in A. account balances. B. Paint and supplies are being purchased for a contractor. The purchasing agent is selecting the contractor on the basis of a blanket purchase order. C. D. Invoices are being authorized for payment by the general manager. Answer (A) is correct. Analytical procedures are commonly performed by internal auditors to assess information collected in an engagement. The assessment results from comparing information with expectations identified or developed by the internal auditor. Thus, an extraordinary increase in an account balance should be detected and investigated as the result of applying analytical methods. Answer (B) is incorrect. The provision of paint is not an issue. Answer (C) is incorrect. The purchasing agent is fulfilling this responsibility in accordance with the authority of a purchasing agent’s position. Answer (D) is incorrect. The general manager may appropriately authorize payment. [418] Gleim #: 4.5.89 Bank management suspects that a bank loan officer frequently made loans to fictitious entities, disbursed loan proceeds to personally established accounts, and then let the loans go into default. Some pertinent facts about the loan officer include A high standard of living, explained as the result of sound investments and not taking vacations; An expensive personal car obtained through business contacts; Gasoline and repair bills submitted for a car assigned by the bank that are higher than the organization’s average (mileage logs were submitted on a quarterly basis); and Marked annoyance with questions from internal auditors. In this situation, typical indicators of the suspected fraud include all of the following except A. Not taking an annual vacation. B. Becoming easily annoyed with auditor inquiries about questionable loans. C. Explaining a high standard of living as the result of investments. D. Submitting gasoline and repair bills that are higher than company average. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 232 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Not taking an annual vacation suggests that the loan officer fears discovery of wrongdoing in his/her absence. Answer (B) is incorrect. Becoming defensive may indicate a guilty conscience. Answer (C) is incorrect. A high standard of living may be inconsistent with the loan officer’s income. Answer (D) is correct. Submitting gasoline and repair bills that are higher than average is not correlated with making fraudulent loans. These factors are not controllable by the loan officer, so they cannot be indicators of unusual activity by him/her. [419] Gleim #: 4.5.90 Bank management suspects that a bank loan officer frequently made loans to fictitious entities, disbursed loan proceeds to personally established accounts, and then let the loans go into default. Some pertinent facts about the loan officer include A high standard of living, explained as the result of sound investments and not taking vacations; An expensive personal car obtained through business contacts; Gasoline and repair bills submitted for a car assigned by the bank that are higher than the organization’s average (mileage logs were submitted on a quarterly basis); and Marked annoyance with questions from internal auditors. The most appropriate trend analysis to indicate this potential fraud is Loan default rates A. by loan officer. B. Accumulation of unpaid vacation days. C. Automobile operating expenses by loan officer. D. Total monetary volume of loans by loan officer. Answer (A) is correct. Trend analysis would detect an unexplained increase in the default rate caused by bogus loans. Answer (B) is incorrect. Trend analysis would not detect annual vacation not taken. Answer (C) is incorrect. Although trend analysis could detect higher than average expenses for operation of the car, these expenses have no relationship to suspected fraudulent loans. Answer (D) is incorrect. The default rate is a better indicator than monetary volume. [420] Gleim #: 4.5.91 An unexpected decrease in which of the following ratios could indicate that fictitious inventory has been recorded? A. Average collection period. B. Total asset turnover. C. Price-earnings. D. Current. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 233 Printed for Sanja Knezevic Answer (A) is incorrect. The average collection period equals average receivables divided by average daily net sales. An increase in reported inventory does not affect it. Answer (B) is correct. The total asset turnover ratio equals sales divided by total assets. An increase in reported inventory will increase total assets and decrease the ratio. Answer (C) is incorrect. The price-earnings ratio (price per share ÷ EPS) is not directly affected by fictitious inventory. Answer (D) is incorrect. The current ratio (current assets ÷ current liabilities) is increased when fictitious inventory is recorded. [421] Gleim #: 4.5.92 Which of the following is an indicator of increased risk of fraud? The treasurer Takes all vacations and has just accepted a promotion to vice president A. of finance. B. Takes no vacations and has just accepted a promotion to vice president of finance. C. Takes all vacations and has refused promotion to vice president of finance. D. Takes no vacations and has refused promotion to vice president of finance. Answer (A) is incorrect. This combination of behaviors is not unusual. Answer (B) is incorrect. This combination of behaviors is not unusual. Answer (C) is incorrect. This combination of behaviors is not unusual. Answer (D) is correct. An employee who refuses to take vacations and turns down promotions is engaging in classic behavior that indicates the need to conceal an ongoing fraud. [422] Gleim #: 4.5.93 An engagement had been scheduled by the chief audit executive to address unusual inventory shortages revealed in the annual physical inventory process at a large consumer goods warehouse operation. A cycle count program had been installed in the storeroom at the beginning of the year in place of the disruptive process of counting one entire product line at the end of each month. The cycle count program appeared effective because only nine minor adjustments had been made for the entire year on the several thousand different products located in the storeroom. The storeroom supervisor explained that each of the 15 stockroom personnel selected one item each day for cycle count based on how efficiently the item could be counted. The opportunity for control-related problems including fraud has been increased in the stockroom because A. Items for cycle count are selected by stockroom personnel. B. A cycle count program has been installed in place of a less efficient program. Only nine minor adjustments have been recorded as a result of the cycle count process. C. D. Stockroom personnel record cycle count information. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 234 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. The opportunity for fraud has been increased because stockroom personnel select the items for cycle count (poor internal control). Selection of items should be based on relative values or the relationship of an item to the total volume of transactions. Moreover, personnel who do not have custodial or recordkeeping responsibilities should control the counts. Answer (B) is incorrect. An appropriate and effective cycle count process should improve control. Answer (C) is incorrect. The number of adjustments is not indicative of the level of control in this situation. Answer (D) is incorrect. A properly controlled cycle count process could involve stockroom personnel in performing counts. [423] Gleim #: 4.5.94 The internal audit activity has been assigned to perform an engagement involving a division. Based on background review, the internal auditor knows the following about management policies: Organizational policy is to rapidly promote divisional managers who show significant success. Thus, successful managers rarely stay at a division for more than 3 years. A significant portion of division management’s compensation comes in the form of bonuses based on the division’s profitability. The division was identified by senior management as a turnaround opportunity. The division is growing but is not scheduled for a full audit by the external auditors this year. The division has been growing about 7% per year for the past 3 years and uses a standard cost system. During the preliminary review, the internal auditor notes the following changes in financial data compared with the prior year: Sales have increased by 10%. Cost of goods sold has increased by 2%. Inventory has increased by 15%. Divisional net profit has increased by 8%. Which of the following items might alert the internal auditor to the possibility of fraud in the division? The division is not scheduled for an external A. audit this year. B. Sales have increased by 10%. A significant portion of management’s compensation is directly tied to reported net profit of the division. C. D. All of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 235 Printed for Sanja Knezevic Answer (A) is incorrect. The lack of a scheduled external audit is not an indicator of fraud. Answer (B) is incorrect. Sales have normally been increasing by about 7% at this division. Thus, an increase of 10%, by itself, is not unexpected and does not raise a red flag. Answer (C) is correct. The internal auditor’s responsibilities for detecting fraud include having sufficient knowledge of fraud to be able to identify indicators that fraud may have been committed. This knowledge includes the characteristics of fraud, the techniques used to commit fraud, and the types of frauds associated with the activities reviewed. For example, performance may be distorted because promotion and compensation (e.g., bonuses) are tied to profitability. Answer (D) is incorrect. Not all responses are red flags. [424] Gleim #: 4.5.95 An internal auditor is investigating the performance of a division with an unusually large increase in sales, gross margin, and profit. Which of the following indicators is least likely to indicate the possibility of sales-related fraud in the division? A significant portion of divisional management’s compensation is based on reported divisional profits. A. There is an unusually large amount of sales returns recorded B. after year end. The internal auditor has taken a random sample of sales invoices but cannot locate a shipping document for a number of the sales transactions selected for November and December. C. D. One of the division’s major competitors went out of business during the year. Answer (A) is incorrect. Basing management compensation on reported profits creates an incentive for fraud. Answer (B) is incorrect. An unusually large amount of sales returns after year end may indicate that invalid sales were recorded near the end of the year. Answer (C) is incorrect. The lack of shipping documents may indicate that invalid sales were recorded during November and December. Answer (D) is correct. A decrease in the number of competitors during the year is a potential explanation for the increase in sales and profits. [425] Gleim #: 4.5.96 Which of the following is most likely to be considered an indication of possible fraud? A. The replacement of the management team after a hostile takeover. B. Rapid turnover of the organization’s financial executives. C. Rapid expansion into new markets. D. A government audit of the organization’s tax returns. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 236 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The replacement of the management team after a hostile takeover is not unusual. Answer (B) is correct. Even the most effective internal control can sometimes be circumvented, perhaps by collusion of two or more employees. Thus, an auditor must be sensitive to certain conditions that might indicate the existence of fraud, including high personnel turnover. In the case of financial executives, high turnover may suggest a pattern of inflation of profits to obtain bonuses or other benefits, to secure advantages in the marketplace, or to conceal incompetence or rash actions. Answer (C) is incorrect. Rapid expansion into new markets is not unusual. Answer (D) is incorrect. A government audit of the organization’s tax returns is not unusual. [426] Gleim #: 4.5.97 Which of the following would not be considered a condition that indicates a higher likelihood of fraud? Management has delegated the authority to make purchases under a certain monetary limit to subordinates. A. An individual has held the same cash-handling job for an extended period without any rotation of duties. B. An individual handling marketable securities is responsible for making the purchases, recording the purchases, and reporting any discrepancies and gains or losses to senior management. C. The assignment of responsibility and accountability in the accounts receivable department is not clear. D. Answer (A) is correct. Delegating authority for purchases below a certain limit is a common and an acceptable control procedure aimed at limiting risk while promoting efficiency. It is not, by itself, considered a condition that indicates a higher likelihood of fraud. Answer (B) is incorrect. Lack of rotation of duties or cross-training for sensitive jobs is an identified red flag. Answer (C) is incorrect. An inappropriate segregation of duties is an identified red flag. The same person should not authorize, execute, and account for transactions and have custody of the assets. Answer (D) is incorrect. Lack of recorded accountability for assets is an identified red flag. [427] Gleim #: 4.5.98 The most common motivation for management fraud is the existence of Vices, such as A. a gambling habit. B. Job dissatisfaction. C. Financial pressures on the organization. D. The challenge of committing the perfect crime. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 237 Printed for Sanja Knezevic Answer (A) is incorrect. Vices are an example of motivators of fraud perpetratedrfor the benefit of individuals and to the organization’s detriment. Answer (B) is incorrect. Job dissatisfaction is an example of motivators of fraud perpetrated for the benefit of individuals and to the organization’s detriment. Answer (C) is correct. Management fraud benefits organizations rather than individuals, so the existence of financial pressures is the most common motivation. Management perpetrators attempt to make their financial statements appear more attractive because of the financial pressures of restrictive loan covenants, a poor cash position, loss of significant customers, etc. Answer (D) is incorrect. The challenge of committing the perfect crime is an example of motivators of fraud perpetrated for the benefit of individuals and to the organization’s detriment. [428] Gleim #: 4.5.99 Which of the following fraudulent entries is most likely to be made to conceal the theft of an asset? Debit expenses and A. credit the asset. B. Debit the asset and credit another asset account. C. Debit revenue and credit the asset. D. Debit another asset account and credit the asset. Answer (A) is correct. Most fraud perpetrators attempt to conceal their theft by charging it against an expense account. The result is that the recorded asset balance equals the actual amount on hand, and applying procedures to it will not detect the theft. Answer (B) is incorrect. Debiting the stolen asset account simply increases the discrepancy between the recorded amount and the amount on hand. Answer (C) is incorrect. An entry decreasing revenue is unusual and would attract attention. Answer (D) is incorrect. This entry would not permanently conceal the fraud. It would simply shift the irreconcilable balance to another asset account. [429] Gleim #: 5.1.1 In a sampling application, the group of items about which the auditor wants to estimate some characteristic is called the A. Population. B. Attribute of interest. C. Sample. D. Sampling unit. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 238 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. The population is the group of items about which an auditor wishes to draw conclusions. Answer (B) is incorrect. The attribute of interest is the characteristic of the population the auditor wants to estimate. Answer (C) is incorrect. The sample is a subset of the population used to estimate the characteristic. Answer (D) is incorrect. A sampling unit is the item that is actually selected for examination. It is a subset of the population. [430] Gleim #: 5.1.2 The variability of a population, as measured by the standard deviation, is the Extent to which the individual values of the items in the population are spread about the mean. A. Degree of asymmetry B. of a distribution. Tendency of the means of large samples (at least 30 items) to be normally distributed. C. Measure of the closeness of a sample estimate to a corresponding population characteristic. D. Answer (A) is correct. The standard deviation measures the degree of dispersion of items in a population about its mean. Answer (B) is incorrect. The dispersion of items in a population is not a function of the degree of asymmetry of the distribution. For example, a distribution may be skewed (positively or negatively) with a large or small standard deviation. Answer (C) is incorrect. The central limit theorem states that the distribution of sample means for large samples should be normally distributed even if the underlying population is not. Answer (D) is incorrect. Precision is the interval about the sample statistic within which the true value is expected to fall. [431] Gleim #: 5.1.3 The measure of variability of a statistical sample that serves as an estimate of the population variability is the A. Basic precision. B. Range. C. Standard deviation. D. Confidence interval. Answer (A) is incorrect. Basic precision is the range around the sample statistic that is expected to contain the true population parameter. Answer (B) is incorrect. The range is the difference between the largest and smallest values in a sample. It is a crude measure of variability but is not used to estimate population variability. Answer (C) is correct. The standard deviation is a measure of variability. If the sample is representative, its standard deviation will approximate that of the population. Answer (D) is incorrect. Confidence interval is a synonym for precision. It is the range around a sample statistic that is expected to contain the true population parameter. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 239 Printed for Sanja Knezevic [432] Gleim #: 5.1.4 The measure of variability most useful in variables sampling is the A. Median. B. Range. C. Standard deviation. D. Mean. Answer (A) is incorrect. The median (the value at the 50th percentile) measures central tendency, not variability. Answer (B) is incorrect. The range (difference between the largest and smallest values) has far less significance than the standard deviation. Answer (C) is correct. The standard deviation is a mathematical measure of the variability of items in a population about its mean. Answer (D) is incorrect. The mean (arithmetic average) measures central tendency, not variability. [433] Gleim #: 5.1.5 In sampling applications, the standard deviation represents a measure of the A. Expected error rate. B. Level of confidence desired. C. Degree of data variability. D. Extent of precision achieved. Answer (A) is incorrect. The expected error rate is associated with attribute sampling. Answer (B) is incorrect. The desired confidence level is determined by the internal auditor’s judgment. Answer (C) is correct. The standard deviation measures the variability within a population. Answer (D) is incorrect. The extent of precision achieved in variables sampling is computed using the standard deviation. [434] Gleim #: 5.1.6 A specified range is based on an estimate of a population characteristic calculated from a random sample. The probability that the range contains the true population value is the A. Error rate. B. Lower precision limit. C. Confidence level. D. Standard error of the mean. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 240 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The error rate in an attribute sampling application is the proportion of incorrect items in a population. Answer (B) is incorrect. The lower precision limit is the lower bound of the interval constructed from the sample result at a specified confidence level. Answer (C) is correct. In principle, given repeated sampling and a normally distributed population, the confidence level is the percentage of all the precision intervals that may be constructed from simple random samples that will include the population value. In practice, the confidence level is regarded as the probability that a precision interval calculated from a simple random sample drawn from a normally distributed population will contain the population value. Answer (D) is incorrect. The standard error of the mean is the standard deviation of the distribution of sample means. [435] Gleim #: 5.1.7 A 90% confidence interval for the mean of a population based on the information in a sample always implies that there is a 90% chance that the Estimate is equal to the true A. population mean. B. True population mean is no larger than the largest endpoint of the interval. C. Standard deviation will not be any greater than 10% of the population mean. D. True population mean lies within the specified confidence interval. Answer (A) is incorrect. Computation of a confidence interval permits the probability that the interval contains the population value to be quantified. Answer (B) is incorrect. Two-sided confidence intervals are more common. The area in each tail of a two-sided, 90% interval is 5%. Answer (C) is incorrect. The confidence interval is based on the standard deviation, but it has no bearing on the size of the standard deviation. Answer (D) is correct. The confidence level, e.g., 90%, is specified by the auditor. A confidence interval based on the specified confidence level, also called precision, is the range around a sample value that is expected to contain the true population value. In this situation, if the population is normally distributed and repeated simple random samples are taken, the probability is that 90% of the confidence intervals constructed around the sample results will contain the population value. [436] Gleim #: 5.1.8 The degree to which the auditor is justified in believing that the estimate based on a random sample will fall within a specified range is called A. Sampling risk. B. Non-sampling risk. C. Confidence level. D. Precision. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 241 Printed for Sanja Knezevic Answer (A) is incorrect. Sampling risk is the complement of the confidence level. Answer (B) is incorrect. Non-sampling risk is the risk of improperly auditing the sampled items. It cannot be quantified. Answer (C) is correct. The confidence level is the percentage of times that one would expect the sample to adequately represent the population. Thus, a confidence level of 90% should result in samples that adequately represent the population 90% of the time. In other words, given repeated random sampling from a normally distributed population, 90% of the confidence intervals that may be constructed from simple random samples will contain the population mean. Answer (D) is incorrect. Precision is the confidence interval. [437] Gleim #: 5.2.9 If an internal auditor is sampling to test compliance with a particular company policy, which of the following factors should not affect the allowable level of sampling risk? The experience and knowledge A. of the auditor. B. The adverse consequences of noncompliance. C. The acceptable level of risk of making an incorrect audit conclusion. D. The cost of performing auditing procedures on sample selections. Answer (A) is correct. Sampling risk is the possibility that engagement conclusions based on a sample may differ from those reached if the test were applied to all items in the population. The experience and knowledge of the auditor are elements of nonsampling risk. Answer (B) is incorrect. As the adverse consequences of noncompliance increase, the allowable level of sampling risk tends to decrease. Answer (C) is incorrect. The acceptable level of sampling risk is one element of the acceptable level of risk of drawing an incorrect audit conclusion. The other element is nonsampling risk. Answer (D) is incorrect. The cost of performing procedures on sample selections is weighed against the benefit of minimizing the chance of making an incorrect decision. [438] Gleim #: 5.2.10 In preparing a sampling plan for an inventory pricing test, which of the following describes an advantage of statistical sampling over nonstatistical sampling? A. Requires nonquantitative expression of sample results. B. Provides a quantitative measure of sampling risk. C. Minimizes nonsampling risk. D. Reduces the level of tolerable error. Answer (A) is incorrect. Statistical sampling provides quantified results. Answer (B) is correct. Statistical and nonstatistical sampling are both used to project the characteristics of a population. However, statistical sampling permits the internal auditor to make a quantitative assessment of how closely the sample represents the population for a given level of reliability. Answer (C) is incorrect. Nonsampling risk exists in both statistical and nonstatistical sampling. Answer (D) is incorrect. Tolerable error is related to materiality and auditor judgment. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 242 Printed for Sanja Knezevic fb.com/ciaaofficial [439] Gleim #: 5.2.11 An auditor tested a population by examining 60 items selected judgmentally and found one error. The main limitation of the auditor’s sample is the inability to Quantify A. sampling risk. B. Quantify the acceptable error rate. C. Project the population’s error rate. D. Determine whether the sample is random. Answer (A) is correct. The limitation of all nonstatistical sampling techniques is the auditor’s inability to quantify sampling risk. Based on past experience and intuition, the auditor may conclude that the sampling risk is acceptable, but the auditor is not able to quantify this risk. Answer (B) is incorrect. The auditor could quantify the acceptable error rate independently of the sample design. Answer (C) is incorrect. The auditor can project an error rate of 1/60, or .0167. The problem is that the auditor cannot quantify the risk that the rate in the sample is significantly different from the rate in the population. Answer (D) is incorrect. A mathematician may be able to determine whether the auditor’s selections are random, although it is unlikely that they are. If the sample is representative, it does not matter whether it is random. [440] Gleim #: 5.2.12 An important difference between a statistical and a judgmental sample is that with a statistical sample, A. No judgment is required because everything is computed according to a formula. B. A smaller sample can be used. C. More accurate results are obtained. D. Population estimates with measurable reliability can be made. Answer (A) is incorrect. Judgment is needed to determine confidence levels and sample unit definition. Answer (B) is incorrect. A statistical sample may result in either a smaller or larger sample. Answer (C) is incorrect. Either method may produce greater accuracy. Answer (D) is correct. The principal benefit of statistical sampling is that it permits the auditor to make a quantitative assessment of how closely the sample represents the population for a given level of reliability, i.e., how unbiased the sample is. [441] Gleim #: 5.2.13 Statistical sampling is appropriate to estimate the value of an auto dealer’s 3,000 lineitem inventory because statistical sampling is A. Reliable and objective. B. Thorough and complete. C. Thorough and accurate. D. Complete and precise. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 243 Printed for Sanja Knezevic Answer (A) is correct. The results of statistical (probability) sampling are objective and subject to the laws of probability. Hence, sampling risk can be quantified and controlled at a specified level of confidence (reliability). Sampling risk is the risk that the sample selected does not represent the population. Answer (B) is incorrect. By definition, a sample is not complete or thorough. Answer (C) is incorrect. By definition, a sample is not thorough. Also, it cannot be considered accurate because of the existence of sampling risk. Answer (D) is incorrect. By definition, a sample is not complete. [442] Gleim #: 5.2.14 To project the frequency of shipments to wrong addresses, an internal auditor chose a random sample from the busiest month of each of the four quarters of the most recent year. What underlying concept of statistical sampling did the auditor violate? Attempting to project a rate of occurrence rather A. than an error rate. B. Failing to give each item in the population an equal chance of selection. C. Failing to adequately describe the population. D. Using multistage sampling in conjunction with attributes. Answer (A) is incorrect. Randomness is not associated with a rate of occurrence (often referred to as an error rate). Answer (B) is correct. A random sample is one in which every item in the population has an equal and nonzero chance of being selected for the sample. Here, the auditor deliberately excluded shipments from the slower months. Answer (C) is incorrect. The population is adequately described as the four quarters of the most recent year. Answer (D) is incorrect. Multistage sampling is appropriate when homogeneous subpopulations can be identified and sampled from; sample items are then selected from the randomly selected subpopulations. [443] Gleim #: 5.2.15 A distinguishing characteristic of random number sample selection is that each A. Item is selected from a stratum having minimum variability. B. Item’s chance for selection is proportional to its dollar value. C. Item in the population has an equal chance of being selected. D. Stratum in the population has an equal number of items selected. Answer (A) is incorrect. Stratifying the population does not ensure random selection. Answer (B) is incorrect. Deliberately biasing the sample makes random selection impossible. Answer (C) is correct. A random sample is one in which every item in the population has an equal and nonzero chance of being selected. Answer (D) is incorrect. Stratifying the population does not ensure random selection. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 244 Printed for Sanja Knezevic fb.com/ciaaofficial [444] Gleim #: 5.2.16 Using random numbers to select a sample Is required for a variables A. sampling plan. B. Is likely to result in an unbiased sample. C. Results in a representative sample. D. Allows auditors to use smaller samples. Answer (A) is incorrect. Although random-number sampling may be used for a variables sampling plan, it is not required. Systematic selection is also acceptable unless the population is not randomly organized. Answer (B) is correct. The principal issue in statistical sampling is selecting a sample that is representative of the population, i.e., unbiased. This can be achieved by ensuring the sample is drawn randomly. Answer (C) is incorrect. The use of random numbers does not always result in a representative sample. Statistical methods allow auditors to estimate the probability that a random sample is not representative. Answer (D) is incorrect. The use of random numbers does not affect sample size. [445] Gleim #: 5.2.17 Which one of the following statements about sampling is true? A larger sample is always more representative of the underlying population than a smaller sample. A. For very large populations, the absolute size of the sample has more impact on the precision of its results than does its size relative to its population. B. For a given sample size, a simple random sample always produces the most representative sample. C. The limitations of an incomplete sample frame can almost always be overcome by careful sampling techniques. D. Answer (A) is incorrect. A large sample selected in a biased way is often less representative than a smaller but more carefully selected sample. Answer (B) is correct. When the size of the population is very large, the absolute size of the sample may vary considerably even though its size relative to the population does not. Answer (C) is incorrect. Simple random sampling does not eliminate sampling risk. Proper execution of a simple random sample increases the probability of drawing a representative sample. Answer (D) is incorrect. Items excluded from the sampling frame cannot be included by an appropriate sampling technique. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 245 Printed for Sanja Knezevic [446] Gleim #: 5.2.18 Random numbers can be used to select a sample only when each item in the population Can be assigned to A. a specific stratum. B. Is independent of outside influence. C. Can be identified with a unique number. Is expected to be within plus or minus three standard deviations of the population mean. D. Answer (A) is incorrect. Random-number sampling applies to both simple and stratified sampling. Answer (B) is incorrect. No such requirement exists. Answer (C) is correct. A random sample is one in which every item in the population has an equal and nonzero chance of being selected and that selection is not influenced by whether any other item is selected. Answer (D) is incorrect. By definition, there are a few population items outside plus or minus three standard deviations from the population mean. [447] Gleim #: 5.2.19 A company is simulating the actions of a government agency in which 50% of the time a recall of a product is required, 40% of the time only notification of the buyer about a potential defect is required, and 10% of the time no action on its part is required. Random numbers of 1 to 100 are being used. An appropriate assignment of random numbers for the recall category would be A. 1-40 B. 40-90 C. 61-100 D. 11-60 Answer (A) is incorrect. It is an appropriate assignment of random numbers for the notification category. Answer (B) is incorrect. This range includes 51 numbers. Answer (C) is incorrect. It is an appropriate assignment of random numbers for the notification category. Answer (D) is correct. Given a 50% chance of a recall, 50 different numbers should be assigned to that alternative. This answer is the only alternative with 50 numbers (11-60). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 246 Printed for Sanja Knezevic fb.com/ciaaofficial [448] Gleim #: 5.2.20 As part of an internal audit, a benchmark must be established for the defect rate for an innovative new production process. The auditor can either use a large sample that is already available from other production processes in the same plant or draw a fresh sample from the new process. However, a fresh sample would be expensive, time consuming, and much smaller in size. Which one of the following is the best course of action for the auditor? The auditor should accept this large historical sample because analyses based on it will have high statistical power. A. The auditor should draw a fresh sample and combine it with B. the old sample. The auditor should accept the historical sample but use nonparametric statistics to analyze it. C. The auditor should first determine how similar the new process is to the old process before deciding what to do. D. Answer (A) is incorrect. High statistical power based on an inappropriate sample will only provide a very precise wrong answer. Answer (B) is incorrect. A fresh sample may not be cost effective if the old sample is representative of the new process. Answer (C) is incorrect. Nonparametric statistics is applied to problems for which specific distributions are not known. Answer (D) is correct. If the old and new processes are not substantially similar, the existing sample will not be representative. [449] Gleim #: 5.3.21 When planning an attribute sampling application, the difference between the expected error rate and the maximum tolerable error rate is the planned A. Precision. B. Reliability. C. Dispersion. D. Skewness. Answer (A) is correct. The precision of an attribute sample (also called the confidence interval or allowance for sampling risk) is an interval around the sample statistic that the auditor expects to contain the true value of the population. In attribute sampling (used for tests of controls), precision is determined by subtracting the expected error rate from the tolerable error rate in the population. Answer (B) is incorrect. Reliability is the confidence level. It is the percentage of times that repeated samples will be representative of the population from which they are taken. Answer (C) is incorrect. Dispersion is the degree of variation in a set of values. Answer (D) is incorrect. Skewness is the lack of symmetry in a frequency distribution. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 247 Printed for Sanja Knezevic [450] Gleim #: 5.3.22 In evaluating an attribute sample, the range within which the estimate of the population characteristic is expected to fall is called A. Confidence level. B. Precision. C. Upper error limit. D. Expected error rate. Answer (A) is incorrect. The confidence level is the specified measure of how reliable the auditor wants the sample results to be. Answer (B) is correct. The precision of an attribute sample (also called the confidence interval or allowance for sampling risk) is an interval around the sample statistic that the auditor expects to contain the true value of the population. In attribute sampling (used in tests of controls), precision is determined by subtracting the expected error rate from the tolerable error rate in the population. Answer (C) is incorrect. The confidence interval (precision) is the range between the lower and upper error limits. Answer (D) is incorrect. The expected error rate is a measure of how frequently the auditor expects the characteristic of interest to exist in the population prior to selecting and evaluating the sample. [451] Gleim #: 5.3.23 In selecting a sample of items for attributes testing, an auditor must consider the confidence level factor, the desired precision, and the A. Recorded monetary amount of the population. B. Sampling interval. C. Expected occurrence rate. D. Standard deviation in the population. Answer (A) is incorrect. The monetary amount of the population relates to testing for variables. Answer (B) is incorrect. The sampling interval is used in monetaryunit sampling. Answer (C) is correct. The expected occurrence rate, also called the expected deviation rate, is one of the three necessary factors in determining sample size for an attribute test. Answer (D) is incorrect. The standard deviation is an element in the variables sampling formula. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 248 Printed for Sanja Knezevic fb.com/ciaaofficial [452] Gleim #: 5.3.24 The size of a given sample is jointly a result of characteristics of the population of interest and decisions made by the internal auditor. Everything else being equal, sample size will Increase if the internal auditor decides to accept more risk of incorrectly concluding that controls are effective when they are in fact ineffective. A. Double if the internal auditor finds that the variance of the population is twice as large as was indicated in the pilot sample. B. Decrease if the internal auditor increases the tolerable C. rate of deviation. D. Increase as sampling risk increases. Answer (A) is incorrect. An increase in allowable risk decreases sample size. Answer (B) is incorrect. Doubling the variability of the population will cause the sample size to more than double. Answer (C) is correct. In an attribute test, the tolerable deviation rate is inversely related to sample size. If it is increased, sample size will decrease. Answer (D) is incorrect. Sampling risk increases as the sample size decreases. [453] Gleim #: 5.3.25 An internal auditor is planning to use attribute sampling to test the effectiveness of a specific internal control related to approvals for cash disbursements. In attribute sampling, decreasing the estimated occurrence rate from 5% to 4% while keeping all other sample size planning factors exactly the same would result in a revised sample size that would be A. Larger. B. Smaller. C. Unchanged. D. Indeterminate. Answer (A) is incorrect. Increasing the expected error rate increases the sample size. Answer (B) is correct. In an attribute test, the expected deviation rate is directly related to sample size. If it is decreased, sample size will decrease. Answer (C) is incorrect. Changing one variable while holding all other factors constant changes the sample size. Answer (D) is incorrect. Decreasing the expected error rate while holding all other factors constant decreases the sample size. [454] Gleim #: 5.3.26 If all other sample size planning factors were exactly the same in attribute sampling, changing the confidence level from 95% to 90% and changing the desired precision from 2% to 5% would result in a revised sample size that would be A. Larger. B. Smaller. C. Unchanged. D. Indeterminate. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 249 Printed for Sanja Knezevic Answer (A) is incorrect. Increasing the confidence level while narrowing the precision interval would result in a larger sample size. Answer (B) is correct. In an attribute test, the confidence level is directly related, and the precision is inversely related, to sample size. Thus, if the confidence level is reduced and precision is widened, sample size will be smaller. Answer (C) is incorrect. Decreasing the confidence level while widening the precision interval would allow the sample size to be decreased. Answer (D) is incorrect. The revised sample size is determinable. [455] Gleim #: 5.3.27 If all other factors specified in an attribute sampling plan remain constant, decreasing the confidence level from 95% to 90% would cause the required sample size to A. Increase. B. Decrease. C. Change by 5%. D. Remain the same. Answer (A) is incorrect. Decreasing the confidence level permits a smaller sample size. Answer (B) is correct. In an attribute test, the confidence level is directly related to sample size. Hence, decreasing the confidence level permits a smaller sample size to be used. Answer (C) is incorrect. The percentage change is not proportionate. Answer (D) is incorrect. Decreasing the confidence level permits a smaller sample size. [456] Gleim #: 5.3.28 In an attribute sampling application, holding other factors constant, sample size will increase as which of the following becomes smaller? A. Confidence coefficient. B. Population. C. Planned precision. D. Expected rate of occurrence. Answer (A) is incorrect. A decrease in a numerator factor will decrease the sample size. Answer (B) is incorrect. A population decrease permits a decrease in sample size. Answer (C) is correct. In an attribute test, planned precision is inversely related to sample size; its decrease (tightening) will increase sample size. Answer (D) is incorrect. A decrease in a numerator factor will decrease the sample size. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 250 Printed for Sanja Knezevic fb.com/ciaaofficial [457] Gleim #: 5.3.29 An auditor has to make a number of decisions when using attribute sampling. The term efficiency is used to describe anything that affects sample size. The term effectiveness is used to describe the likelihood that the statistical sample result will be a more accurate estimate of the true population error rate. Assume an auditor expects a control procedure failure rate of 0.5%. The auditor is making a decision on whether to use a 90% or a 95% confidence level and whether to set the tolerable control failure rate at 3% or 4%. Which of the following statements regarding efficiency and effectiveness of an attribute sample is true? Decreasing the confidence level to 90% and decreasing the tolerable control failure rate to 3% will result in both increased efficiency and effectiveness. A. Decreasing the tolerable failure rate from 4% to 3% will increase B. audit efficiency. Increasing the confidence level to 95% and decreasing the tolerable control failure rate to 3% will increase audit effectiveness. C. D. Increasing the confidence level to 95% will increase audit efficiency. Answer (A) is incorrect. Decreasing the confidence level reduces the sample size and thus decreases effectiveness. Answer (B) is incorrect. Decreasing the tolerable failure rate increases the sample size and thus decreases efficiency. Answer (C) is correct. In an attribute test, confidence level and expected deviation rate are in the numerator, while the tolerable deviation rate is in the denominator. Hence, increasing the confidence level increases the sample size, and decreasing the tolerable rate also increases the sample size. A larger sample increases audit effectiveness. Answer (D) is incorrect. Increasing the confidence level increases the sample size and thus decreases audit efficiency. [458] Gleim #: 5.3.30 Which of the following must be known to evaluate the results of an attribute sample? A. Estimated dollar value of the population. B. Standard deviation of the sample values. C. Actual size of the sample selected. D. Finite population correction factor. Answer (A) is incorrect. Dollar values are irrelevant to attribute sampling. Answer (B) is incorrect. The standard deviation is an element in the variables sampling formula. Answer (C) is correct. Sample size is used to evaluate the actual occurrence rate (number of a particular attribute identified ÷ actual sample size) of the attribute of interest, such as a control deviation. Answer (D) is incorrect. The finite population correction factor is used to adjust an initial computed sample size. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 251 Printed for Sanja Knezevic [459] Gleim #: 5.3.31 An individual is an internal auditor for a car rental agency that operates a fleet of 75,000 vehicles in 1,000 cities throughout North America. As a part of an operational audit, the auditor tested the impact of vehicle age on the incidence of major repairs. A computer program showed that 20% of the fleet has been in service for more than 12 months. A sample of 375 is drawn based on Confidence level = 95% Expected rate of occurrence = 10% Precision = ±3% The records related to repairs completed after 12 months of service for the selected vehicles were reviewed to determine if major repairs were needed. Assuming that all other factors remain constant, how would sample size and achieved precision be affected by a change in confidence level from 95% to 90%? Sample size would be smaller; achieved precision A. would be larger. B. Both sample size and achieved precision would be larger. C. Both sample size and achieved precision would be smaller. D. Sample size would be larger; achieved precision would be smaller. Answer (A) is correct. Because the confidence coefficient of an attribute test is directly related to the sample size, a smaller coefficient would result in a smaller sample. Also, since sample size is inversely related to precision, a larger precision would result from using a smaller sample. Answer (B) is incorrect. Sample size would be smaller, not larger. Answer (C) is incorrect. Achieved precision would be larger, not smaller. Answer (D) is incorrect. The opposite is true: sample size would be smaller and achieved precision larger. [460] Gleim #: 5.3.32 An internal auditor, testing to determine if a division is shipping goods to customers without making the prescribed credit check, decides to use attribute sampling. Each sales order in the sample is examined for credit approval. Using an initial estimate of the occurrence rate of 4%, desired precision of 2.5%, and a confidence level of 95%, the required sample size is 214. The total population size is 2,305. Sample items are selected, and seven sales without the required credit approval are noted. Reducing the desired confidence level from 95% to 90% will result in A. Less achieved precision (i.e., higher than 2.5%) if the sample size remains at 214. B. An unchanged sample size if the desired precision remains at 2.5%. C. A larger sample size if the desired precision remains at 2.5%. D. A smaller sample size if the desired precision remains at 2.5%. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 252 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Lowering the confidence level while leaving the sample size unchanged will decrease achieved precision. Answer (B) is incorrect. Lowering the confidence level while holding precision constant will allow the sample size to decrease. Answer (C) is incorrect. Lowering the confidence level while holding precision constant will allow the sample size to decrease. Answer (D) is correct. Because the confidence coefficient of an attribute test is directly related to the sample size, a smaller coefficient results in a smaller sample (holding all other factors constant). [461] Gleim #: 5.3.33 An auditor applying a discovery-sampling plan with a 5% risk of overreliance may conclude that there is A 95% probability that the actual rate of occurrence in the population is less than the critical rate if only one exception is found. A. A 95% probability that the actual rate of occurrence in the population is less than the critical rate if no exceptions are found. B. A 95% probability that the actual rate of occurrence in the population is less than the critical rate if the occurrence rate in the sample is less than the critical rate. C. Greater than a 95% probability that the actual rate of occurrence in the population is less than the critical rate if no exceptions are found. D. Answer (A) is incorrect. The probability is 95% that the actual rate of occurrence is equal to or greater than the critical rate if one exception is found. Answer (B) is correct. Discovery sampling is a form of attribute sampling that is appropriate when even a single deviation would be critical. The sample size is calculated so that it will include at least one instance of a deviation if deviations occur in the population at a given rate. If no exceptions are found, the correct conclusion is that the probability is 95% that the occurrence rate is less than the critical rate. Answer (C) is incorrect. The probability is 95% that the actual rate is equal to or exceeds the critical rate if any exceptions are found. Answer (D) is incorrect. The probability does not increase if no exceptions are found. [462] Gleim #: 5.3.34 How does stop-or-go attribute sampling differ from fixed-sample-size attribute sampling? Nonsampling A. error is smaller. B. Total expected sample size will always be smaller. C. Desired reliability does not have to be specified in advance. D. It cannot be used to determine the assessed level of control risk. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 253 Printed for Sanja Knezevic Answer (A) is incorrect. Nonsampling error is not affected by the sampling method. Answer (B) is correct. The objective of stop-or-go sampling, sometimes called sequential sampling, is to reduce the sample size when the auditor believes the error rate in the population is low. Thus, total expected sample size is always lower for stoporgo sampling. Answer (C) is incorrect. Both methods require desired reliability to be specified in advance. Answer (D) is incorrect. It expresses the principal objective of stopor-go attribute sampling. [463] Gleim #: 5.3.35 What is the chief advantage of stop-or-go sampling? The error rate in the population can be projected to within certain A. precision limits. Stop-or-go sampling may reduce the size of the sample that needs to be taken from a population, thus reducing sampling costs. B. Stop-or-go sampling allows sampling analysis to be performed on populations that are not homogeneous. C. Stop-or-go sampling allows the sampler to increase the confidence limits of the analysis without sacrificing precision. D. Answer (A) is incorrect. In stop-or-go sampling, only enough items are examined to permit the auditor to state that the error rate is below a prespecified rate with a prespecified level of confidence. Although other methods also accomplish this result, stop-or-go sampling has the advantage of greater efficiency. Answer (B) is correct. The objective of stop-or-go sampling, sometimes called sequential sampling, is to reduce the sample size when the auditor believes the error rate in the population is low. Thus, it may reduce the sample size because sample items are examined only until enough evidence has been gathered to reach the desired conclusion. Answer (C) is incorrect. Stratified sampling is more appropriate for heterogeneous populations. Stop-or-go sampling might then be used for each stratum. Answer (D) is incorrect. The confidence limits define precision. An increase in the confidence limits will result in a loss of precision (assuming constant sample size). [464] Gleim #: 5.4.36 In a variables sampling application, which of the following will result when confidence level is changed from 90% to 95%? A. Standard error of the mean will not be affected. B. Nonsampling error will decrease. C. Sample size will increase. D. Point estimate of the arithmetic mean will increase. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 254 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The standard error of the mean is the standard deviation of the distribution of sample means. The larger the sample, the lower the degree of variability in the sample. An increase in confidence level from 90% to 95% requires a larger sample. Thus, the standard error of the mean will be affected. Answer (B) is incorrect. By definition, nonsampling error is unaffected by changes in sampling criteria. Answer (C) is correct. In any sampling application (attribute or variables), an increase in the confidence level requires a larger sample. Answer (D) is incorrect. The estimate of the mean may increase or decrease if sample size changes. [465] Gleim #: 5.4.37 In selecting a sample of items for variables testing, an auditor must consider the desired precision, the standard deviation, and the Recorded monetary amount A. of the population. B. Acceptable risk level. C. Expected occurrence rate. D. Sampling interval. Answer (A) is incorrect. The recorded monetary amount is not needed for variables testing. Answer (B) is correct. Four factors determine the size of a classical variables sample: the confidence coefficient, the estimated standard deviation of the population, the population size, and the tolerable misstatement (desired precision). Answer (C) is incorrect. The expected occurrence rate is a factor in the samplesize formula for attribute sampling. Answer (D) is incorrect. The sampling (skip) interval is the dollar interval calculated for monetary-unit sampling. [466] Gleim #: 5.4.38 If all other factors in a sampling plan are held constant, changing the measure of tolerable misstatement to a smaller value will cause the sample size to be A. Smaller. B. Larger. C. Unchanged. D. Indeterminate. Answer (A) is incorrect. The relationship is inverse. Answer (B) is correct. The size of the precision interval in a variables test is based upon the tolerable misstatement that is determined by materiality judgments. As this value decreases, for example, because of a decrease in tolerable misstatement, the size of the required sample increases accordingly, and vice versa. Hence, tolerable misstatement (precision) and sample size are inversely related. Answer (C) is incorrect. The relationship is inverse. Answer (D) is incorrect. The relationship is inverse. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 255 Printed for Sanja Knezevic [467] Gleim #: 5.4.39 Using mean-per-unit sampling to estimate the value of inventory, an internal auditor had the following results: Projected inventory value US $3,000,000 Confidence level 95% Confidence interval $2,800,000 to $3,200,000 Standard error $100,000 Z-value (approximate) 2.0 Precision $200,000 The recorded value of inventory was US $3,075,000. Which of the following changes will result in a narrower confidence interval? An increase in the confidence level A. from 95% to 99%. B. A decrease in the confidence level from 95% to 90%. C. A decrease in the allowable risk of incorrect rejection. D. An increase in the precision. Answer (A) is incorrect. Increasing the confidence level results in a wider confidence interval if the standard error is constant. Answer (B) is correct. Decreasing the confidence level of any variables sample allows the auditor to narrow the confidence interval. Answer (C) is incorrect. Decreasing the allowable risk of incorrect rejection (the complement of the confidence level) increases the confidence level and results in a wider confidence interval if the standard error is constant. Answer (D) is incorrect. Increasing the precision makes the confidence interval wider. [468] Gleim #: 5.4.40 Using mean-per-unit sampling to estimate the value of inventory, an internal auditor had the following results: Projected inventory value US $3,000,000 Confidence level 95% Confidence interval $2,800,000 to $3,200,000 Standard error $100,000 Z-value (approximate) 2.0 Precision $200,000 The recorded value of inventory was US $3,075,000. If the internal auditor had used nonstatistical sampling instead of statistical sampling, which of the following would be true? A. The confidence level could not be quantified. B. The precision would be larger. C. The projected value of inventory would be less reliable. D. The risk of incorrect acceptance would be higher. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 256 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. One advantage of statistical sampling is that it allows the auditor to quantify sampling risk and the confidence level. An auditor should never attempt to quantify the sampling risk or confidence level of a nonstatistically drawn sample. Answer (B) is incorrect. Unless the auditor uses statistical sampling, (s)he cannot quantify precision. Answer (C) is incorrect. Nonstatistical sampling does not always result in less reliable estimates. However, reliability cannot be quantified. Answer (D) is incorrect. The risk of incorrect acceptance is not quantified in nonstatistical sampling. [469] Gleim #: 5.4.41 An auditor is using the mean-per-unit method of variables sampling to estimate the correct total value of a group of inventory items. Based on the sample, the auditor estimates, with precision of ±4% and confidence of 90%, that the correct total is US $800,000. Accordingly, There is a 4% chance that the actual correct total is less than US $720,000 or more than US $880,000. A. The chance that the actual correct total is less than US $768,000 or more than US $832,000 is 10%. B. The probability that the inventory is not significantly overstated is between 6% and 14%. C. The inventory is not likely to be overstated by more than 4.4% (US $35,200) or understated by more than 3.6% (US $28,800). D. Answer (A) is incorrect. The precision, not the confidence level, is ±4%. Answer (B) is correct. A 90% confidence level implies that 10% of the time the true population total will be outside the computed range. Precision of ±4% gives the boundaries of the computed range: US $800,000 × 4% = US $32,000. Hence, the range is US $768,000 to US $832,000. Answer (C) is incorrect. Precision is a range of values, not the probability (confidence level) that the true value will be included within that range. Answer (D) is incorrect. The precision percentage is not multiplied by the confidence percentage. [470] Gleim #: 5.4.42 When relatively few items of high monetary value constitute a large proportion of an account balance, stratified sampling techniques and complete testing of the high monetary-value items will generally result in a Simplified evaluation A. of sample results. B. Smaller nonsampling error. C. Larger estimate of population variability. D. Reduction in sample size. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 257 Printed for Sanja Knezevic Answer (A) is incorrect. While stratifying reduces sample size, stratification requires a combination of sample results from more than one sample, in contrast to simple random sampling. Answer (B) is incorrect. A nonsampling error is an error in “performing” audit procedures, which is independent of sample selection. Answer (C) is incorrect. Stratified sampling, when properly used, will result in a smaller estimate of population variability. Answer (D) is correct. Stratifying a population means dividing it into subpopulations, thereby reducing sample size. Stratifying allows for greater emphasis on larger or more important items. [471] Gleim #: 5.4.43 To use stratified variables sampling to evaluate a large, heterogeneous inventory, an appropriate criterion for classifying inventory items into strata is A. Monetary values. B. Number of items. C. Turnover volume. D. Storage locations. Answer (A) is correct. In variables sampling, the objective is to estimate the dollar value of the population, in this case, inventory. Strata based on dollar values are the usual population characteristic. Answer (B) is incorrect. Monetary values are the usual characteristic to create strata in variables sampling, not number of items. Answer (C) is incorrect. Turnover volume is a characteristic of interest in attribute sampling but not in variables sampling. Answer (D) is incorrect. Storage location is not a relevant characteristic when creating strata for variables sampling. [472] Gleim #: 5.4.44 Which one of the following is not an important consideration in determining the appropriate sample size? A. Whether the sample is designed to estimate a mean or a proportion. B. The amount of variability in the population under study. C. The sensitivity of the decision using this sample to errors of estimation. D. The cost per sample observation. Answer (A) is correct. Difference and ratio estimation use the same variables sampling formula. Hence, sample size considerations are the same for both. Answer (B) is incorrect. The greater the variability, the greater the required sample size. Answer (C) is incorrect. The more sensitive the decision is to estimation errors, the greater the appropriate sample size. Answer (D) is incorrect. In accordance with the cost-benefit principle, the greater the cost per observation, the smaller the appropriate sample size. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 258 Printed for Sanja Knezevic fb.com/ciaaofficial [473] Gleim #: 5.4.45 Difference estimation sampling would be appropriate to use to project the monetary error in a population if Subsidiary ledger book balances for some individual inventory items are unknown. A. Virtually no differences between the individual carrying amounts and the audited amounts exist. B. A number of nonproportional differences between carrying amounts and audited amounts exist. C. Observed differences between carrying amounts and audited amounts are proportional to carrying amounts. D. Answer (A) is incorrect. Individual carrying amounts must be known to use difference estimation. Answer (B) is incorrect. Sufficient misstatements must exist to generate a reliable sample. Answer (C) is correct. Difference estimation of population error entails determining the differences between the audit and carrying amounts for items in the sample, calculating the mean difference, and multiplying the mean by the number of items in the population. This method is used when the population contains sufficient misstatements to provide a reliable sample and when differences between carrying and audit amounts are not proportional. If differences are proportional, ratio estimation is used. A sufficient number of nonproportional errors must exist to generate a reliable sample estimate. Answer (D) is incorrect. Ratio estimation is appropriate for proportional differences. [474] Gleim #: 5.4.46 Ratio estimation sampling would be inappropriate to use to project the monetary error in a population if The recorded carrying amounts and audited amounts are approximately proportional. A. A number of observed differences exist between carrying amounts and audited amounts. B. Observed differences between carrying amounts and audited amounts are proportional to carrying amounts. C. Subsidiary ledger book balances for some inventory D. items are unknown. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 259 Printed for Sanja Knezevic Answer (A) is incorrect. Proportional relationships tend to support the use of ratio estimation. Answer (B) is incorrect. A minimum number of differences must be present to use ratio estimation. Answer (C) is incorrect. The existence of proportional differences favors the use of ratio estimation. Answer (D) is correct. Ratio estimation is similar to difference estimation except that it estimates the population error by multiplying the carrying amount of the population by the ratio of the total audit amount of the sample items to their total carrying amount. It has been demonstrated that both ratio and difference estimation are reliable and efficient when small errors predominate and the errors are not skewed. Moreover, audit amounts should be proportional to carrying amounts. Consequently, ratio estimation requires that carrying amounts be known. [475] Gleim #: 5.4.47 Which of the following techniques could be used to estimate the standard deviation for a sampling plan? Difference A. estimation. B. Pilot sample. C. Regression. D. Discovery sampling. Answer (A) is incorrect. Difference estimation is a type of variables sampling plan that calculates the mean difference between audit and recorded amounts in the sample and then multiplies by the number of items in the population. It is not a technique for estimating the standard deviation. Answer (B) is correct. Auditors may use the standard deviation of a pilot sample to estimate the standard deviation of a population. Answer (C) is incorrect. Auditors use regression (an extension of correlation analysis) to project balances of accounts or other populations. Answer (D) is incorrect. Discovery sampling is a type of attribute sampling plan used for detection of critical deviations. Attribute sampling applies to binary (yes/no or error/nonerror) propositions. [476] Gleim #: 5.4.48 When an internal auditor uses monetary-unit statistical sampling to examine the total value of invoices, each invoice A. Has an equal probability of being selected. B. Can be represented by no more than one monetary unit. C. Has an unknown probability of being selected. D. Has a probability proportional to its monetary value of being selected. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 260 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Each monetary unit, not each invoice, has an equal probability of being selected (unless all invoices are for the same amount). Answer (B) is incorrect. It is possible for two or more monetary units to be selected from the same item; e.g., a US $4,500 item will be represented by four monetary units if every 1,000th dollar is selected. Answer (C) is incorrect. The probability of selection can be calculated using the monetary value of the item and the monetary value of the population. Answer (D) is correct. Monetary-unit sampling, also called probability-proportionaltosize sampling, results in the selection of every nth monetary unit. Thus, a US $1,000 item is 1,000 times more likely to be selected than a US $1 monetary unit item. The probability of selection of a sampled item is directly proportional to the size of the item. [477] Gleim #: 5.4.49 Monetary-unit sampling (MUS) is most useful when the internal auditor Is testing the accounts A. payable balance. B. Cannot cumulatively arrange the population items. C. Expects to find several material misstatements in the sample. D. Is concerned with overstatements. Answer (A) is incorrect. An audit of accounts payable is primarily concerned with understatements. Answer (B) is incorrect. The items in the population must be arranged by cumulative monetary total. The first monetary unit is chosen randomly, the second equals the random start plus the sample interval in monetary units, etc. Answer (C) is incorrect. As the expected amount of misstatement increases, the MUS sample size increases. MUS may also overstate the upper misstatement limit when misstatements are found. The result might be rejection of an acceptable balance. Answer (D) is correct. MUS, also called probability-proportional-tosize (PPS) sampling, is a modified version of attribute sampling that relates deviation rates to monetary amounts. It uses the monetary unit as the sampling unit. MUS is appropriate for testing account balances, such as those for inventory and receivables, in which some items may be far larger than others in the population. In effect, MUS stratifies the population because the larger account balances have a greater chance of being selected. [478] Gleim #: 5.4.50 The use of probability-proportional-to-size sampling is inefficient if A. Bank accounts are being examined. B. Statistical inferences are to be made. C. Each account is of equal importance. D. The number of sampling units is large. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 261 Printed for Sanja Knezevic Answer (A) is incorrect. PPS sampling could be appropriate in an examination of bank accounts if larger items are more important than smaller items (which is usually true in variables sampling). Answer (B) is incorrect. PPS sampling permits statistical inferences to be made. Answer (C) is correct. Probability-proportional-to-size sampling, also called monetary-unit sampling, gives greater weight to larger, more significant items. If all items are of the same importance, PPS is inappropriate. Answer (D) is incorrect. PPS sampling could be appropriate with a large number of sampling units if larger items are more important than smaller items. [479] Gleim #: 5.4.51 Which of the following factors would most likely preclude the auditor from using monetary-unit sampling? The auditor expects to find a limited number of understatements of individual account balances. A. The auditor expects to find that a large percentage of items sampled have misstatements. B. Individual accounts are not assigned a number, but are listed only C. alphabetically. The auditor expects to find more errors in the larger dollar value items than in the smaller dollar value items. D. Answer (A) is incorrect. Monetary-unit sampling can effectively handle a small number of understatement errors. Answer (B) is correct. Monetary-unit sampling, also called probabilityproportionalto-size sampling, combines attribute and variables sampling techniques. It uses the monetary unit as the sampling unit and effectively stratifies the population because larger items are more likely to be selected. Monetary-unit sampling is most useful when few misstatements are expected and overstatements are more likely than understatements. Answer (C) is incorrect. Account numbers do not have to be assigned to use monetary-unit sampling. Answer (D) is incorrect. Misstatements in larger balances indicate that monetaryunit sampling should be used. [480] Gleim #: 5.4.52 An internal auditor is planning to use monetary-unit sampling for testing the monetary value of a large accounts receivable population. The advantages of using monetaryunit sampling (MUS) include all of the following except that it Is an efficient model for establishing that a low error rate population is not materially misstated. A. Does not require the normal distribution approximation required by variables sampling. B. Can be applied to a group of accounts because the sampling units are homogenous. C. Results in a smaller sample size than classical variables sampling for larger numbers of misstatements. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 262 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. MUS is efficient when few misstatements are expected. Answer (B) is incorrect. MUS does not assume normally distributed populations. Answer (C) is incorrect. MUS uses monetary units as sampling units. Answer (D) is correct. MUS, also called probability-proportional-tosize (PPS) sampling, is a modified version of attribute sampling that relates deviation rates to monetary amounts. It uses a monetary unit as the sampling unit. In effect, MUS stratifies the population because the larger account balances have a greater chance of being selected. However, as the number of expected misstatements increases, MUS requires a larger sample size than classical variables sampling. [481] Gleim #: 5.4.53 What effect does an increase in the standard deviation have on the required sample size of mean-per-unit estimation and probability-proportional-to-size sampling? Assume no change in any of the other characteristics of the population and no change in desired precision and confidence. Probability Mean-per-Unit Estimation Proportional to Size A. Increase in sample size Increase in sample size B. No change in sample size Decrease in sample size C. Increase in sample size No change in sample size D. Decrease in sample size No change in sample size Answer (A) is incorrect. An increase in standard deviation has no effect on the required sample size for PPS sampling. Answer (B) is incorrect. An increase in standard deviation increases sample size for mean-per-unit estimation but has no effect on the required sample size for PPS sampling. Answer (C) is correct. An increase in the standard deviation reflects an increase in the variability of the population. This increase in the variability of the sampling units increases sample size in a mean-per-unit test. However, a change in the standard deviation has no effect on the required sample size when PPS sampling is used because the sampling units (monetary units) are not variable. Answer (D) is incorrect. An increase in standard deviation increases sample size for mean-per-unit estimation. [482] Gleim #: 5.4.54 In which of the following situations will monetary-unit sampling be more effective and efficient than ratio estimation? The population contains a large number of differences between the recorded amount and the actual amount. A. The population is expected to contain few differences between the recorded amount and the actual amount. B. The population has a high degree of variability C. in monetary amount. D. The population has a low degree of variability in monetary amount. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 263 Printed for Sanja Knezevic Answer (A) is incorrect. Monetary-unit sampling, also called probability-proportionaltosize sampling, is inefficient compared with classical variables sampling when many differences exist. Answer (B) is correct. Monetary-unit sampling, also called probability-proportionalto- size sampling, is especially efficient and effective when the population contains few differences. However, variables sampling approaches (e.g., ratio estimation) tend to be more efficient (samples are smaller) as the amount of misstatement increases. Monetary-unit sampling is also inefficient when understatements and negative amounts are expected. Answer (C) is incorrect. A high degree of variability in the monetary amount of items in the population is not a basis for preferring one of these methods to another. Answer (D) is incorrect. A low degree of variability in the monetary amount of items in the population is not a basis for preferring one of these methods to the other. [483] Gleim #: 5.5.55 An auditor for the state highway and safety department needs to estimate the average highway weight of tractor-trailer trucks using the state’s highway system. Which estimation method must be used? A. Mean-per-unit. B. Difference. C. Ratio. D. Probability-proportional-to-size. Answer (A) is correct. Mean-per-unit sampling estimates the average value of population items, in this case, truck weight. Answer (B) is incorrect. Difference estimation compares recorded and audit amounts. Recorded amounts are not relevant to the current procedure. Answer (C) is incorrect. Ratio estimation compares recorded and audit amounts. Recorded amounts are not relevant to the current procedure. Answer (D) is incorrect. Probability-proportional-to-size estimation compares recorded and audit amounts. Recorded amounts are not relevant to the current procedure. [484] Gleim #: 5.5.56 An auditor is designing a sampling plan to test the accuracy of daily production reports over the past 3 years. All of the reports contain the same information except that Friday reports also contain weekly totals and are prepared by managers rather than by supervisors. Production normally peaks near the end of a month. If the auditor wants to select two reports per month using an interval sampling plan, which of the following techniques reduces the likelihood of bias in the sample? A. Estimating the error rate in the population. B. Using multiple random starts. C. Increasing the confidence level. D. Increasing the precision. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 264 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Estimating the deviation rate in the population has no effect on bias. Bias is related to the selection method. Answer (B) is correct. Systematic (interval) sampling involves choosing a random start and then selecting subsequent items at fixed intervals. However, if the population is not random, for example, because it exhibits cyclical variation, the results will be biased. This bias may be overcome by taking repeated systematic samples, each with a random start. In effect, each possible systematic sample in the population is a cluster. Thus, the repeated systematic samples, each with a random start, constitute a random sample of clusters. Answer (C) is incorrect. Increasing the confidence level has no effect on bias. Answer (D) is incorrect. Increasing the precision has no effect on bias. [485] Gleim #: 5.5.57 Systematic selection can be expected to produce a representative sample when Random number tables are used to determine the items included A. in the sample. B. The population is arranged randomly with respect to the audit objective. The sample is determined using multiple random starts and includes more items than required. C. D. Judgmental sampling is used by the auditor to offset any sampling bias. Answer (A) is incorrect. Systematic selection is random only with respect to the start. Answer (B) is correct. A sample selected using a systematic sampling procedure and a random start will behave as if it were a random sample when the population is randomly ordered with respect to the audit objective. Sampling bias due to systematic selection will be small when the population items are not arranged in a pattern. Answer (C) is incorrect. The number of items in a sample is not relevant to the procedures used to select the specific items in the sample. The use of multiple random starts might increase the chance that a sample will behave randomly, but only if the population is arranged randomly. Answer (D) is incorrect. Judgmental sampling will not increase the randomness of a sample but will introduce sampling bias into the sample. [486] Gleim #: 5.5.58 The most appropriate methodology for drawing a sample from 3,000 time cards to check for signatures would be A. Interval sampling. B. Cluster sampling. C. Stratified sampling. D. Variables sampling. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 265 Printed for Sanja Knezevic Answer (A) is correct. Systematic (interval) sampling is accomplished by selecting a random start and taking every nth item in the population, if n is the sampling interval, computed by dividing the population by the size of the sample. The random start should be within the first interval. A systematic sampling plan assumes the items are arranged randomly in the population. If the auditor discovers that this is not true, a random selection method should be used. The population of time cards may be in random order. Answer (B) is incorrect. The time cards are not arranged in clusters (blocks). Answer (C) is incorrect. The time cards are not arranged in strata or subpopulations. Answer (D) is incorrect. The purpose of the sample is to estimate the rate at which a control (presumably supervisors’ signatures) has been applied, not the value of the population. [487] Gleim #: 5.5.59 An auditor is testing on a company’s large, normally distributed accounts receivable file. The objectives of the audit are to test end-of-period monetary balances and accounts receivable posting exception (error) rates. The accounts receivable file contains a large number of small monetary balances and a small number of large monetary balances, and the auditor expects to find numerous errors in the account balances. The most appropriate sampling technique to estimate the monetary amount of errors is Difference or A. ratio estimation. B. Unstratified mean-per-unit. C. Probability-proportional-to-size. D. Attribute. Answer (A) is correct. Difference estimation calculates the average difference between the audit and recorded amounts of sample items and multiplies by the number of items in the population. Ratio estimation multiplies the recorded amount of the population by the ratio of the observed amount of the sample to its total recorded amount. These methods are useful when small errors predominate and the errors are not skewed. If the number of errors is small, a very large sample is required to provide a representative difference between audit and recorded amounts. Answer (B) is incorrect. Mean-per-unit estimation is used to project a total monetary amount by multiplying the mean sample value by the number of items in the population. Unstratified means that the population is not divided into subpopulations. This method is inappropriate when many small balance account errors exist. Answer (C) is incorrect. Probability-proportional-to-size sampling is used for estimating monetary amounts of errors when the expected error frequency is low. Because the sampling unit is the monetary unit, this method increases the likelihood of selecting large items. Answer (D) is incorrect. Attribute sampling does not involve estimation of monetary amounts. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 266 Printed for Sanja Knezevic fb.com/ciaaofficial [488] Gleim #: 5.5.60 An auditor is testing on a company’s large, normally distributed accounts receivable file. The objectives of the audit are to test end-of-period monetary balances and accounts receivable posting exception (error) rates. The expected population exception rate is 3% for the accounts receivable posting processes. If the auditor has established a 5% tolerable rate, the auditor would use which sampling plan for testing the actual exception rate? Difference or mean-A. per-unit estimation. B. Discovery. C. Stratified. D. Attribute. Answer (A) is incorrect. Difference or mean estimation is used when sampling for monetary values. Answer (B) is incorrect. Discovery sampling is only used when exception rates are expected to be very low. Answer (C) is incorrect. Stratified sampling arranges populations for more efficient sampling. Answer (D) is correct. The accounts receivable posting exception rate would be determined using attribute sampling. Attribute sampling is used for applications involving binary (yes/no or right/wrong) propositions. Whether an item has been posted requires a yes/no answer. [489] Gleim #: 5.5.61 An auditor is testing on a company’s large, normally distributed accounts receivable file. The objectives of the audit are to test end-of-period monetary balances and accounts receivable posting exception (error) rates. To test the accounts receivable file to compute an estimated monetary total, the auditor could use any one of the following sampling techniques except A. Difference or ratio estimation. B. Unstratified mean-per-unit estimation. C. Probability-proportional-to-size sampling. D. Attribute sampling. Answer (A) is incorrect. Difference or ratio estimation can be used to estimate population dollar values. Both methods involve determining the difference between the audit and recorded amounts of items in the sample. Answer (B) is incorrect. Mean-per-unit estimation averages audit values and multiplies them by the units in the population to estimate the account balance. Answer (C) is incorrect. Probability-proportional-to-size sampling uses the monetary unit as the sampling unit. It is a means of testing account balances. Answer (D) is correct. Attribute sampling is used for applications involving binary (yes/no or right/wrong) propositions. Attribute sampling does not involve estimation of monetary amounts. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 267 Printed for Sanja Knezevic [490] Gleim #: 5.5.62 An internal auditor uses a number of techniques to select samples. A frequently, and appropriately, used technique is random selection. In which of the following situations would random selection be least justified? The auditor needs to Test sales transactions to determine that they were properly authorized and are supported by shipping documents. A. Confirm accounts receivable and has already selected the 10 largest accounts for confirmation. The remaining accounts are not numbered. The auditor only has a computer listing of the accounts in alphabetical order approximately 250 pages long with 50 account balances on every page. B. Obtain evidence on the proper sales cut-off by sampling items from the monthly sales journal to determine if the items were recorded in the correct time period. C. Test the perpetual inventory records to ensure that the sample covers the largest monetary value items in the account. D. Answer (A) is incorrect. Testing controls over sales is ideal for random selection. This type of sampling provides evidence about the quality of processing throughout the year. Answer (B) is incorrect. Confirming receivables is appropriate for use of random selection. Individual account balances could be selected by using probabilityproportionalto-size (monetary-unit) sampling or by randomly choosing a page number and then selecting an account item (1-50) on each page. Answer (C) is correct. A sales cutoff test is the least justified situation for use of random selection because the auditor is concerned that the monthly sales journal has been held open to record the next month sales. The auditor should select transactions from the latter part of the month and examine supporting evidence to determine if they were recorded in the proper period. Answer (D) is incorrect. The auditor can audit the largest monetaryvalue items and then randomly sample small items. [491] Gleim #: 5.5.63 The auditor wishes to sample the perpetual inventory records to develop an estimate of the monetary amount of misstatement, if any, in the account balance. The account balance is made up of a large number of small-value items and a small number of large-value items. The auditor has decided to audit all items over US $50,000 plus a random selection of others. This audit decision is made because the auditor expects to find a large amount of errors in the perpetual inventory records but is not sure that it will be enough to justify taking a complete physical inventory. The auditor expects the errors to vary directly with the value recorded in the perpetual records. The most efficient sampling procedure to accomplish the auditor’s objectives is Monetary-A. unit sampling. B. Ratio estimation. C. Attribute sampling. D. Stratified mean-per-unit sampling. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 268 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Monetary-unit (probability-proportional-tosize) sampling becomes less accurate when many errors are expected. Answer (B) is correct. Ratio estimation estimates the population misstatement by multiplying the recorded amount of the population by the ratio of the total audit amount of the sample to its total recorded amount. It is reliable and efficient when small errors predominate and are not skewed. Thus, ratio estimation should be used in this situation because the auditor is not sampling the very large items and the errors are not skewed (they vary directly with the size of the recorded values). Answer (C) is incorrect. Attribute sampling is not used to estimate a monetary amount. Answer (D) is incorrect. Mean-per-unit (MPU) variables sampling averages audit values in the sample and multiplies by the number of items in the population to estimate the population value. When many errors are expected, MPU and stratified MPU are not as efficient as ratio estimation. [492] Gleim #: 5.5.64 An auditor is conducting a survey of perceptions and beliefs of employees concerning an organization health care plan. The best approach to selecting a sample is to Focus on people who are likely to respond so that a larger sample A. can be obtained. Focus on managers and supervisors because they can also reflect the opinions of the people in their departments. B. Use stratified sampling where the strata are defined by marital and family status, age, and salaried/hourly status. C. D. Use monetary-unit sampling according to employee salaries. Answer (A) is incorrect. This convenience sample is likely to emphasize people with the time to respond at the expense of employees who are too busy with company work to respond. Answer (B) is incorrect. Managers and supervisors often do not have the same needs and perceptions as their subordinates and also often misperceive the views of employees. Answer (C) is correct. Stratified sampling divides a population into subpopulations, thereby permitting the application of different techniques to each stratum. This approach reduces the effect of high variability if the strata are selected so that variability among the strata is greater than variability within each stratum. For example, one expects to find greater similarities among married people than between married people and unmarried people. Answer (D) is incorrect. The survey tests perceptions and beliefs, not monetary amounts. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 269 Printed for Sanja Knezevic [493] Gleim #: 5.5.65 The appropriate sampling plan to use to identify at least one irregularity, assuming some number of such irregularities exist in a population, and then to discontinue sampling when one irregularity is observed is A. Stop-or-go sampling. B. Discovery sampling. C. Variables sampling. D. Attribute sampling. Answer (A) is incorrect. Stop-or-go sampling is a variant of attribute sampling intended to reduce sample sizes when the population is relatively deviation free. It allows for discontinuing sampling when few or no errors are found or for expanding the sample if the initial sample does not provide sufficient assurance. Answer (B) is correct. Discovery sampling is a form of attribute sampling applied when a control is critical and a single deviation is important, for example, commission of a material fraud. The expected deviation rate should be at or near zero, and the sample size is calculated so that the sample will include at least one example of a deviation if it occurs in the population at a given rate. Answer (C) is incorrect. Variables sampling estimates the value of a population. Answer (D) is incorrect. Most attribute sampling applications are not discontinued when a single deviation is found. [494] Gleim #: 5.5.66 A bank’s internal auditor wishes to determine whether all loans are supported by sufficient collateral, properly aged regarding current payments, and accurately categorized as current or noncurrent. The best audit procedure to accomplish these objectives would be to Use generalized audit software to read the total loan file, age the file by last payment due, and extract a statistical sample stratified by the current and aged population. Examine each loan selected for proper collateralization and aging. A. Select a block sample of all loans in excess of a specified monetary limit and determine if they are current and properly categorized. For each loan approved, verify aging and categorization. B. Select a discovery sample of all loan applications to determine whether each application contains a statement of collateral. C. Select a sample of payments made on the loan portfolio and trace them to loans to see if the payments are properly applied. For each loan identified, examine the loan application to determine that the loan has proper collateralization. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 270 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. In some cases, stratifying the population is done to reduce the effect of high variability by dividing the population into subpopulations. Reducing the variance within each subpopulation allows the auditor to sample a smaller number of items while holding precision and confidence level constant. This procedure is the most appropriate in this situation because it takes a sample from the total loan file and tests to determine that each sampling unit is properly categorized as well as properly collateralized and aged. Answer (B) is incorrect. Block sampling (cluster sampling) randomly selects groups of items as the sampling units. For this plan to be effective, variability within the blocks should be greater than variability among them. If blocks of homogeneous samples are selected, the sample will be biased. Furthermore, this sample only consists of large loan amounts and does not test for proper collateralization. Answer (C) is incorrect. Discovery sampling is a form of attribute sampling used to identify critical deviations in a population. The occurrence rate is assumed to be at or near 0%, and the method cannot be used to evaluate results statistically if deviations are found in the sample. Hence, discovery sampling is used for tests of controls, but it is appropriate only when one deviation is critical. Moreover, this procedure is inefficient because it samples from loan applications, not loans approved. Answer (D) is incorrect. This procedure is ineffective. It is based only on loans for which payments are currently being made. It does not include loans that should have been categorized differently because payments are not being made. It also does not address whether the loans are properly classified as current or noncurrent. [495] Gleim #: 5.5.67 Which sampling plan requires no additional sampling once the first error is found? A. Stratified sampling. B. Attribute sampling. C. Stop-or-go sampling. D. Discovery sampling. Answer (A) is incorrect. Stratifying the population is done to reduce the effect of high variability by dividing the population into subpopulations. It is not concerned with errors in the population, and sampling would not stop when the first error is encountered. Answer (B) is incorrect. The goal of attribute sampling is to arrive at an estimate of the rate of occurrence of some characteristic in a population. Hence, the entire sample size must be taken, regardless of when the first error occurs. Answer (C) is incorrect. Stop-or-go sampling is a sequential sampling procedure. The next step is determined by the results of the previous step. Once a step is initiated, it is carried out until it is completed. Each phase of the sample is conducted without reference to when the first error is observed. Answer (D) is correct. Discovery sampling is a form of attribute sampling used to identify critical deviations in a population. The occurrence rate is assumed to be at or near 0%, and the method cannot be used to evaluate results statistically if deviations are found in the sample. Hence, discovery sampling is used for tests of controls, but it is appropriate only when one deviation is critical. The sample size is calculated so that the sample will contain at least one example of a deviation if it occurs in the population at a given rate. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 271 Printed for Sanja Knezevic [496] Gleim #: 5.5.68 The supervisor of claims processing for a health insurance firm selects all claims processed in the past 2 days by a particular employee for audit. From this sample, the supervisor can develop An overall representative view of employee A. work for the year. B. A quantification of sampling error. C. Conclusions about the correctness of processing for the department. D. An understanding of the details contained in the processing task. Answer (A) is incorrect. The sample is not representative of the employee’s work for the whole year. Answer (B) is incorrect. The sample is a judgment, not a statistical, sample. Answer (C) is incorrect. Conclusions about the whole department cannot be drawn from a sample of one employee’s work. Answer (D) is correct. The auditor has used judgment sampling, not statistical sampling. Thus, (s)he cannot quantitatively assess precision and confidence level and therefore is precluded from drawing valid statistical inferences about the population. However, this sample should assist the auditor in obtaining a preliminary understanding of the system and in determining whether a statistical sample will be needed. [497] Gleim #: 5.5.69 When an internal auditor’s sampling objective is to obtain a measurable assurance that a sample will contain at least one occurrence of a specific critical exception existing in a population, the sampling approach to use is A. Random. B. Discovery. C. Probability-proportional-to-size. D. Variables. Answer (A) is incorrect. Random sampling is a method used to choose the sample. Answer (B) is correct. Discovery sampling is a form of attribute sampling used to identify critical deviations in a population. The occurrence rate is assumed to be at or near 0%, and the method cannot be used to evaluate results statistically if deviations are found in the sample. Hence, discovery sampling is used for tests of controls, but it is appropriate only when one deviation is critical. The sample size is calculated so that the sample will contain at least one example of a deviation if it occurs in the population at a given rate. Answer (C) is incorrect. Probability-proportional-to-size (monetaryunit) sampling is a modified version of attribute sampling that relates deviation rates to monetary amounts. Answer (D) is incorrect. Variables sampling is used to estimate the value of a population, not the occurrence rate of deviations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 272 Printed for Sanja Knezevic fb.com/ciaaofficial [498] Gleim #: 5.5.70 Assume the internal auditor becomes concerned that significant fraud may be taking place by dentists who are billing the health care processor for services that were not provided. For example, employees may have their teeth cleaned, but the dentist charges the processor for pulling teeth and developing dentures. The most effective procedure to determine whether such a fraud exists is to Develop a schedule of payments made to individual dentists. Verify that payments were made to the dentists by confirming the payments with the health care processor. A. Take a random sample of payments made to dentists and confirm the amounts paid with the dentists’ offices to determine that the amounts agree with the amounts billed by the dentists. B. Take a random sample of claims submitted by dentists and trace through the system to determine whether the claims were paid at the amounts billed. C. Take a discovery sample of employee claims that were submitted through dentist offices, and confirm the type of service performed by the dentist through direct correspondence with the employee who had the service performed. D. Answer (A) is incorrect. Developing a schedule of payments and verifying that the payments were made does not reveal whether the claims were proper or fraudulent. Answer (B) is incorrect. Verifying that dentists were paid the amounts that they billed does not reveal whether the claims were proper or fraudulent. Answer (C) is incorrect. Verifying that claims were paid at the amounts billed does not reveal whether the claims were proper or fraudulent. Answer (D) is correct. A discovery sample is used to identify critical errors or irregularities, that is, when a single deviation is critical. This method cannot be used to evaluate the results statistically if deviations are found. Because dentists are suspected of filing fraudulent claims, the auditor should take a discovery sample of employee claims. The internal auditor should then confirm the work done by the dentist according to the claim with the employee. The employee is the best source of information as to whether the service was provided. [499] Gleim #: 5.5.71 After partially completing an internal control review of the accounts payable department, an auditor suspects that some type of fraud has occurred. To ascertain whether the fraud is present, the best sampling approach is to use Simple random sampling to select a sample of vouchers processed by the department during the past year. A. Probability-proportional-to-size sampling to select a sample of vouchers processed by the department during the past year. B. Discovery sampling to select a sample of vouchers processed by the department during the past year. C. Judgmental sampling to select a sample of vouchers processed by clerks identified by the department manager as acting suspiciously. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 273 Printed for Sanja Knezevic Answer (A) is incorrect. Simple random sampling is appropriate if the extent of fraud is to be estimated. Answer (B) is incorrect. Probability-proportional-to-size sampling is appropriate if the monetary value of fraud is to be estimated. Answer (C) is correct. The purpose is to determine whether fraud has occurred rather than to estimate its overall frequency. Discovery sampling is a method designed specifically for this purpose. It is a form of attribute sampling used to identify critical deviations in a population. The occurrence rate is assumed to be 0%, and statistical evaluation of results is impossible if deviations are found. Thus, discovery sampling is only appropriate when one deviation is critical. Answer (D) is incorrect. Restricting the population to the vouchers processed by suspicious workers presents a significant potential for biasing the sample. The department manager may be the guilty party. [500] Gleim #: 5.5.72 Management is legally required to prepare a shipping document for all movement of hazardous materials. The document must be filed with bills of lading. Management expects 100% compliance with the procedure. Which of the following sampling approaches is most appropriate? A. Attribute sampling. B. Discovery sampling. C. Targeted sampling. D. Variables sampling. Answer (A) is incorrect. The particular type of attribute sampling that is appropriate in this situation is discovery sampling. Answer (B) is correct. Discovery sampling is a form of attribute sampling used to identify critical errors or irregularities, i.e., when the occurrence rate is assumed to be 0%. Answer (C) is incorrect. Targeted sampling is a nonsense answer. Answer (D) is incorrect. Variables sampling concerns amounts. [501] Gleim #: 5.5.73 Variability of the monetary amount of individual items in a population affects sample size in which of the following sampling plans? A. Attribute sampling. B. Monetary-unit sampling. C. Mean-per-unit sampling. D. Discovery sampling. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 274 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Attribute sampling tests binary (yes/no) propositions. It is not used for tests of monetary amounts, so the variability of monetary amounts is not an issue in determining sample size. Answer (B) is incorrect. Monetary-unit (probability-proportional-tosize) sampling neutralizes variability by defining the sampling unit as an individual monetary unit. Answer (C) is correct. The sample size for a variable test depends on confidence level, population size, precision, and variability of the population. The standard deviation measures variability. The larger the standard deviation, the larger the sample size that is required to achieve specified levels of precision and confidence. Answer (D) is incorrect. The objective of discovery sampling is to select items until at least one item is discovered with a particular characteristic, such as evidence of fraud. [502] Gleim #: 5.5.74 An internal auditor is performing a test to determine whether a gas and electric appliance manufacturer should move its service center from one location to another. The service center houses the service trucks that are used to drive to the customers’ locations to service their appliances. The internal auditor wants to determine the reduction in average miles driven as a result of moving to the other location. Which of the following statistical sampling methods would be most appropriate for this test? A. Attribute sampling. B. Discovery sampling. C. Probability-proportional-to-size (monetary-unit) sampling. D. Mean-per-unit sampling. Answer (A) is incorrect. Attribute sampling will not produce a quantitative value. Answer (B) is incorrect. Discovery sampling is used to uncover an attribute that exists in the population with a low rate of occurrence, not to estimate a variable. Answer (C) is incorrect. Individual carrying amounts adding up to a total carrying amount are required for probability-proportional-to-size (monetaryunit) sampling to be used. Answer (D) is correct. Mean-per-unit sampling is the only variables sampling method designed to estimate a variable for which individual carrying amounts of items in a population are not available. [503] Gleim #: 5.5.75 The internal auditor for an insurance company is conducting an audit of claims processing and wants to assess the average length of time taken to process automobile claims to determine whether processing is being completed within standards set by company policy. The auditor plans to take a sample of claims made during the year and perform the needed analysis. The most appropriate sampling method is A. Mean-per-unit variables sampling. B. Probability-proportional-to-size sampling. C. Attribute sampling. D. Discovery sampling. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 275 Printed for Sanja Knezevic Answer (A) is correct. Mean-per-unit (MPU) variables sampling averages audit values in the sample and multiplies by the number of items in the population to estimate the population value. This is the most appropriate sampling procedure because it allows the auditor to calculate the mean for the processing time and construct a confidence interval around the mean. Answer (B) is incorrect. Probability-proportional-to-size sampling uses attribute sampling methods to estimate monetary amounts. It is not appropriate in this situation. Answer (C) is incorrect. Attribute sampling tests binary propositions and therefore cannot estimate the average length of time to process the claims. It could, however, be used to estimate the probability that a claim is not processed within the company’s defined standard. Answer (D) is incorrect. Discovery sampling is used to determine if an isolated event is occurring in the population. It would be used here only if exceeding the policy for claims processing were expected to be extremely rare and extremely important. [504] Gleim #: 5.5.76 An auditor is checking the accuracy of a computer-printed inventory listing to determine whether the total monetary value of inventory is significantly overstated. Because there is not adequate time or resources to check all items in the warehouse, a sample of inventory items must be used. If the sample size is fixed, which one of the following would be the most accurate sampling approach in this case? Select those items that are most A. easily inspected. B. Employ simple random sampling. Sample so that the probability of a given inventory item being selected is proportional to the number of units sold for that item. C. Sample so that the probability of a given inventory item being selected is proportional to its book value. D. Answer (A) is incorrect. Using ease of inspection as a selection criterion provides no statistical validity. Answer (B) is incorrect. Simple random sampling selects units of inventory. Large and small items are equally likely to be chosen. Thus, it will probably result in a sample that accounts for a lesser percentage of the total monetary value than PPS sampling. Answer (C) is incorrect. Although better than simple random sampling, selection of items with high sales volumes may result in a sample with a relatively small monetary value. Answer (D) is correct. The audit objective is to determine whether the total monetary amount of inventory is significantly overstated. Hence, monetary-unit (probability-proportional-to-size) sampling is appropriate. It increases the likelihood that a sample of a given size will include high monetaryvalue inventory items. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 276 Printed for Sanja Knezevic fb.com/ciaaofficial [505] Gleim #: 5.6.77 An organization has collected data on the complaints made by personal computer users and has categorized the complaints. (Refer to Figure FIGURE18_12.) Using the information collected, the organization should focus on The total number of personal computer complaints A. that occurred. The number of computer complaints associated with CD-ROM problems and new software usage. B. The number of computer complaints associated with the lack of user knowledge and hardware problems. C. D. The cost to alleviate all computer complaints. Answer (A) is incorrect. The organization should focus its scarce resources on those areas generating the highest levels of dissatisfaction. Pareto diagrams such as this one are tools for facilitating this kind of analysis. Answer (B) is incorrect. Complaints about CD-ROMs and software are infrequent. Answer (C) is correct. Complaints based on lack of user knowledge and hardware problems are by far the most frequent according to this chart. Consequently, the company should devote its resources primarily to these issues. Answer (D) is incorrect. Cost information is not provided. [506] Gleim #: 5.6.78 An organization has collected data on the complaints made by personal computer users and has categorized the complaints. (Refer to Figure FIGURE18_12.) The chart displays the A. Arithmetic mean of each computer complaint. B. Relative frequency of each computer complaint. C. Median of each computer complaint. D. Absolute frequency of each computer complaint. Answer (A) is incorrect. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint. Answer (B) is incorrect. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint. Answer (C) is incorrect. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint. Answer (D) is correct. This Pareto diagram depicts the frequencies of complaints in absolute terms. It displays the actual number of each type of complaint. The chart does not display arithmetic means, relative frequencies, or medians of each type of complaint. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 277 Printed for Sanja Knezevic [507] Gleim #: 5.6.79 Statistical quality control often involves the use of control charts whose basic purpose is to Determine when accounting control procedures A. are not working. B. Control labor costs in production operations. C. Detect performance trends away from normal operations. D. Monitor internal control applications of information technology. Answer (A) is incorrect. Quality control concerns product quality, not controls over accounting procedures. Answer (B) is incorrect. Quality control concerns product quality, not costs. Answer (C) is correct. Statistical control charts are graphic aids for monitoring the status of any process subject to random variations. The processes are measured periodically, and the values are plotted on the chart. If the value falls within the control limits, no action is taken. If the value falls outside the limits, the process is considered “out of control,” and an investigation is made for possible corrective action. Another advantage of the chart is that it makes trends visible. Answer (D) is incorrect. Quality control concerns product quality, not information technology. [508] Gleim #: 5.6.80 The statistical quality control department prepares a control chart showing the percentages of defective production. Simple statistical calculations provide control limits that indicate whether assignable causes of variation are explainable on chance grounds. The chart is particularly valuable in determining whether the quality of materials received from outside vendors is consistent from month to month. What is the best term for this chart? A. C chart. B. P chart. C. R chart. D. X-bar chart. Answer (A) is incorrect. A C chart is also an attribute control chart. It shows defects per item. Answer (B) is correct. A P chart is based on an attribute (acceptable/not acceptable) rather than a measure of a variable, specifically, the percentage of defects in a sample. Answer (C) is incorrect. An R chart displays the range of dispersion of a variable, such as size or weight. Answer (D) is incorrect. An X-bar chart plots the sample mean for a variable. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 278 Printed for Sanja Knezevic fb.com/ciaaofficial [509] Gleim #: 5.6.81 A health insurer uses a computer application to monitor physician bill amounts for various surgical procedures. This program allows the organization to better control reimbursement rates. The X-bar chart below is an example of the output from this application. (Refer to Figure CIA2_7_59.) Select the interpretation that best explains the data plotted on the chart. A. Random variation. B. Abnormal variation. C. Normal variation. D. Cyclic variation. Answer (A) is incorrect. Random variations should fall within realistically determined control limits. Answer (B) is correct. Statistical quality control charts are graphic aids for monitoring the status of any process subject to random variations. The X-bar chart presented here depicts the sample means for a variable. If the values fall within the upper and lower control limits, no action is taken. Accordingly, values outside these limits are abnormal and should be investigated for possible corrective action. Answer (C) is incorrect. Normal variations should fall within realistically determined control limits. Answer (D) is incorrect. In time series analysis, cyclic variation is the fluctuation in the value of a variable caused by change in the level of general business activity. [510] Gleim #: 5.6.82 The most important component of quality control is A. Ensuring that goods and services conform to the design specifications. B. Satisfying upper management. C. Conforming with ISO-9000 specifications. D. Determining the appropriate timing of inspections. Answer (A) is correct. The intent of quality control is to ensure that goods and services conform to the design specifications. Whether the focus is on feedforward, feedback, or concurrent control, the emphasis is on ensuring product or service conformity. Answer (B) is incorrect. Quality control is geared toward satisfying the customer, not upper management. Answer (C) is incorrect. Ensuring the conformance with ISO-9000 specifications is a component of a compliance audit, not quality control. Answer (D) is incorrect. Determining the appropriate timing of inspections is only one step toward approaching quality control. Consequently, it is not the primary component of the quality control function. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 279 Printed for Sanja Knezevic [511] Gleim #: 5.6.83 An automobile parts manufacturer has received complaints from customers about declining quality. After a quick review, management realizes the problem has no single source. To perform a thorough process of problem identification, the most appropriate tool is a(n) Fishbone A. (Ishikawa) diagram. B. Histogram. C. Pareto diagram. D. ISO 9000 audit. Answer (A) is correct. A fishbone diagram (also called a cause-andeffect diagram or an Ishikawa diagram) is a total quality management process improvement technique. It is useful in studying causation (why the actual and desired situations differ). This format organizes the analysis of causation and helps to identify possible interactions among causes. Answer (B) is incorrect. A histogram displays the continuum of values for an independent variable. It is useful for visually inspecting the range of a quantifiable variable. Answer (C) is incorrect. A Pareto diagram (also known as 80:20 analysis) displays the values of an independent variable such that managers can quickly identify the areas most in need of attention. The variables involved must be quantifiable. Answer (D) is incorrect. An ISO 9000 audit focuses on process, not product, quality. [512] Gleim #: 5.6.84 A manufacturer mass produces nuts and bolts on its assembly line. The line supervisors sample every nth unit for conformance with specifications. Once a nonconforming part is detected, the machinery is shut down and adjusted. The most appropriate tool for this process is a A. Fishbone (Ishikawa) diagram. B. Cost of quality report. C. ISO 9000 audit. D. Statistical quality control chart. Answer (A) is incorrect. A fishbone diagram is useful for determining the unknown causes of problems, not routine mechanical adjustments. Answer (B) is incorrect. The contents of a cost of quality report are stated in monetary terms. This tool is not helpful for determining when to adjust machinery. Answer (C) is incorrect. An ISO 9000 audit focuses on the quality of the organization’s total process, not the routine adjustment of machinery. Answer (D) is correct. Statistical quality control is a method of determining whether the shipment or production run of units lies within acceptable limits. It is also used to determine whether production processes are out of control. Statistical control charts are graphic aids for monitoring the status of any process subject to random variations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 280 Printed for Sanja Knezevic fb.com/ciaaofficial [513] Gleim #: 5.6.85 The director of sales asks for a count of customers grouped in descending numerical rank by (1) the number of orders they place during a single year and (2) the dollar amounts of the average order. The visual format of these two pieces of information is most likely to be a Fishbone A. (Ishikawa) diagram. B. Cost of quality report. C. Kaizen diagram. D. Pareto diagram. Answer (A) is incorrect. A fishbone diagram is useful for determining the unknown causes of problems, not for stratifying quantifiable variables. Answer (B) is incorrect. The contents of a cost of quality report are stated in monetary terms. This report is not helpful for determining when to adjust machinery. Answer (C) is incorrect. Kaizen diagram is not a meaningful term in this context. Answer (D) is correct. A Pareto diagram (also known as 80:20 analysis) displays the values of an independent variable such that managers can quickly identify the areas most in need of attention. [514] Gleim #: 6.1.1 In planning an assurance engagement, a survey could assist with all of the following except A. Obtaining engagement client comments and suggestions on control problems. B. Obtaining preliminary information on controls. C. Identifying areas for engagement emphasis. D. Evaluating the adequacy and effectiveness of controls. Answer (A) is incorrect. A survey could assist with obtaining client comments and suggestions on control problems. Answer (B) is incorrect. A survey could assist with obtaining preliminary information on controls. Answer (C) is incorrect. A survey could assist with identifying areas for engagement emphasis. Answer (D) is correct. Internal auditors conduct a survey to (1) become familiar with activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). A survey is not sufficient for evaluating the adequacy and effectiveness of controls. Evaluation requires testing. [515] Gleim #: 6.1.2 An assurance engagement in the quality control department is being planned. Which of the following is least likely to be used in the preparation of a preliminary survey questionnaire? A. An analysis of quality control documents. B. The permanent engagement file. C. The prior engagement communications. D. Management’s charter for the quality control department. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 281 Printed for Sanja Knezevic Answer (A) is correct. Internal auditors conduct a survey to (1) become familiar with activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). An analysis of quality control documents is a part of field work, which follows the survey. Answer (B) is incorrect. The permanent engagement file probably contains information, such as problems detected in prior years that will help in the development of appropriate questions to ask this year. Answer (C) is incorrect. The prior engagement communications will likely assist in developing the current year’s questionnaire. Answer (D) is incorrect. Knowing what the department is supposed to do will help the internal auditor develop knowledgeable questions. [516] Gleim #: 6.1.3 During which phase of the engagement does the internal auditor identify the objectives and related controls of the activity being examined? A. Preliminary survey. B. Staff selection. C. Work program preparation. D. Final communication of results. Answer (A) is correct. If appropriate, internal auditors conduct a survey to (1) become familiar with activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). Answer (B) is incorrect. Staff selection is the process of deciding which internal auditors will work on the engagement. Answer (C) is incorrect. The work program is prepared after the preliminary survey. Answer (D) is incorrect. Final communication of results occurs after the completion of the engagement. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 282 Printed for Sanja Knezevic fb.com/ciaaofficial [517] Gleim #: 6.1.4 The preliminary survey indicates that severe staff reductions at the engagement location have resulted in extensive amounts of overtime among accounting staff. Department members are visibly stressed and very vocal about the effects of the cutbacks. Accounting payrolls are nearly equal to prior years, and many key controls, such as segregation of duties, are no longer in place. The accounting supervisor now performs all operations within the cash receipts and posting process and has no time to review and approve transactions generated by the remaining members of the department. Journal entries for the last 6 months since the staff reductions show increasing numbers of prior-month adjustments and corrections, including revenues, cost of sales, and accruals that had been misstated or forgotten during month-end closing activity. The internal auditor should Discuss these observations with management of the internal audit activity to determine whether further work would be an efficient use of internal auditing resources at this time. A. Proceed with the scheduled engagement but add personnel based on the expected number of observations and anticipated lack of assistance from local accounting management. B. Research temporary help agencies and evaluate the cost and benefit of outsourcing needed services. C. Suspend further engagement work and issue the final communication of results because the conclusions are obvious. D. Answer (A) is correct. A preliminary survey allows the internal auditor to (1) become familiar with activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). In this case, additional planning is necessary to modify the engagement for the difficult circumstances discovered during the preliminary survey and to address the responsibilities of the internal audit activity. Answer (B) is incorrect. What additional work will be necessary is not clear in these circumstances. Answer (C) is incorrect. Management has not accepted this plan of action. Answer (D) is incorrect. Issuing a final communication of results at this point would violate the Standards, including those relating to objectivity, due professional care, and performance of the engagement. [518] Gleim #: 6.1.5 Which of the following best describes a preliminary survey? A standardized questionnaire used to obtain an understanding of management objectives. A. A statistical sample of key employee attitudes, skills, B. and knowledge. A “walk-through” of the financial control system to identify risks and the controls that can address those risks. C. A process used to become familiar with activities and risks to identify areas for engagement emphasis. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 283 Printed for Sanja Knezevic Answer (A) is incorrect. A preliminary survey covers many areas besides management objectives. Answer (B) is incorrect. A preliminary survey would not normally include statistical sampling. Answer (C) is incorrect. A walk-through of controls is merely one possible component of a preliminary survey. Answer (D) is correct. If appropriate, internal auditors conduct a survey to (1) become familiar with the activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). [519] Gleim #: 6.1.6 The internal auditors of a financial institution are performing an engagement to evaluate the institution’s investing and lending activities. During the last year, the institution has adopted new policies and procedures for monitoring investments and the loan portfolio. The internal auditors know that the organization has invested in new types of financial instruments during the year and is heavily involved in the use of financial derivatives to appropriately hedge risks. If the internal auditors were to conduct a preliminary review, which of the following procedures should be performed? Review reports of engagements performed by regulatory and external auditors since the last internal audit engagement. A. Interview management to identify changes made in policies regarding investments or loans. B. Review minutes of board meetings to identify changes in policies affecting investments and loans. C. All of the answers D. are correct. Answer (A) is incorrect. The internal auditors should also interview management and review board minutes. Answer (B) is incorrect. The internal auditors should also review reports of other auditors and review board minutes. Answer (C) is incorrect. The internal auditors should also review reports of other auditors and interview management. Answer (D) is correct. Typical components of a preliminary survey include, among other things, interviews and reviews of prior audit reports and other relevant documentation. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 284 Printed for Sanja Knezevic fb.com/ciaaofficial [520] Gleim #: 6.1.7 An internal auditor conducts a preliminary survey and identifies a number of significant engagement issues and reasons for pursuing them in more depth. The engagement client informally communicates concurrence with the preliminary survey results and asks that the internal auditor not report on the areas of significant concern until the client has an opportunity to respond to the problem areas. Which of the following engagement responses is not appropriate? Keep the engagement on schedule and discuss with management the need for completing the engagement on a timely basis. A. Consider the risk involved in the areas involved, and, if the risk is high, proceed with the engagement. B. Consider the engagement to be terminated with no communication of results needed because the engagement client has already agreed to take constructive action. C. Work with the engagement client to keep the engagement on schedule and address the significant issues in more depth, as well as the client’s responses, during the course of the engagement. D. Answer (A) is incorrect. The internal auditor has identified significant engagement issues. No basis is given for not pursuing the engagement. Answer (B) is incorrect. The internal auditor should always consider the risk associated with the potential observations as a basis for determining the need for more immediate attention. Answer (C) is correct. The apparently constructive action by the engagement client may be a delaying tactic intended to conceal more serious problems after the internal auditor has identified significant engagement issues. Moreover, no basis is given for not pursuing the engagement. The internal auditor always considers the risk associated with the potential observations as a basis for determining the need for more immediate attention. Answer (D) is incorrect. The internal auditor has identified significant engagement issues. No basis is given for not pursuing the engagement. [521] Gleim #: 6.1.8 During a preliminary survey, an auditor found that several accounts payable vouchers for major suppliers required adjustments for duplicate payment of prior invoices. This would indicate A need for additional testing to determine related controls and the current exposure to duplicate payments made to suppliers. A. The possibility of unrecorded liabilities for the amount of B. the overpayments. Insufficient controls in the receiving area to ensure timely notice to the accounts payable area that goods have been received and inspected. C. The existence of a sophisticated accounts payable system that correlates overpayments to open invoices and therefore requires no further audit concern. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 285 Printed for Sanja Knezevic Answer (A) is correct. One reason for conducting a preliminary survey is to become familiar with the activities, risks, and controls to identify areas for engagement emphasis (PA 2210.A1-1, para. 3). Accordingly, this preliminary survey information should prompt the auditor to identify the magnitude of duplicate payments. Answer (B) is incorrect. Unrecorded liabilities are not likely to result in the generation of duplicate accounts payable vouchers. Answer (C) is incorrect. The existence of duplicate payments is most likely related to a problem in accounts payable. Answer (D) is incorrect. Duplicate payments are not overpayments. Duplicate payments are exceptions and should be handled as such. [522] Gleim #: 6.1.9 You are an internal auditing supervisor who is reviewing the working papers of a staff internal auditor’s overall examination of the firm’s sales function. The pages are not numbered or cross-referenced. Furthermore, the working papers were dropped and reassembled at random before they were brought to you. You decide to put the working papers in the proper order according to the Standards. The first stage of this activity is to identify each page as a part of (1) the preliminary survey, (2) the review of the adequacy of control processes, (3) the review for effectiveness of control processes, or (4) the review of results. The second page the supervisor selects documents an interview with a salesperson discussing the overall sales cycle. This page belongs with which activity? A. Preliminary survey. B. Review for adequacy of control processes. C. Review for effectiveness of control processes. D. Review of results. Answer (A) is correct. Planning includes performing, if appropriate, a survey to (1) become familiar with the activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). Interviews with the engagement client may be conducted as part of the survey to obtain an overall understanding of operations. Answer (B) is incorrect. The review for adequacy determines whether control processes exist that are properly planned and designed. Answer (C) is incorrect. The review for effectiveness determines whether management has directed processes to provide reasonable assurance that goals and objectives will be achieved. Answer (D) is incorrect. Internal auditors review operations and programs to ascertain the extent to which results are consistent with goals and objectives. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 286 Printed for Sanja Knezevic fb.com/ciaaofficial [523] Gleim #: 6.1.10 During an operational engagement, an internal auditor compares the inventory turnover rate of a subsidiary with established industry standards to Evaluate the accuracy of the subsidiary’s internal A. financial reports. B. Test the subsidiary’s controls designed to safeguard assets. Determine if the subsidiary is complying with organizational procedures regarding inventory levels. C. Assess the performance of the subsidiary and indicate where additional engagement work may be needed. D. Answer (A) is incorrect. Evaluating the reliability and integrity of financial records is one component of a financial, not an operational, engagement. Answer (B) is incorrect. Evaluating the safeguarding of assets is one component of a financial, not an operational, engagement. Answer (C) is incorrect. Testing inventory turnover addresses economy and efficiency issues, not compliance. Answer (D) is correct. Analytical procedures are often used during the preliminary survey to identify potential areas for additional engagement work. [524] Gleim #: 6.1.11 In advance of a preliminary survey, a chief audit executive sends a memorandum and questionnaire to the supervisors of the department to be evaluated. What is the most likely result of that procedure? A. It creates apprehension about the engagement. B. It involves the engagement client’s supervisory personnel in the engagement. C. It is an uneconomical approach to obtaining information. D. It is only useful for engagements of distant locations. Answer (A) is incorrect. Greater knowledge of the upcoming engagement is more likely to remove some of the apprehension about the engagement. Answer (B) is correct. Sending a memorandum and questionnaire to the engagement client is part of a participative approach. It helps involve the supervisors of the engagement client’s department and thereby encourages a more collegial approach to the engagement. Obtaining the assistance of the engagement client in data gathering, evaluating operations, and solving problems should result in improved relations and in more effective and efficient engagements. Answer (C) is incorrect. Sending a memorandum and questionnaire to the engagement client is normally more economical. Some of the basic data gathering will be done by those most competent to do it rapidly. Answer (D) is incorrect. Sending a memorandum and questionnaire is advantageous in most circumstances. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 287 Printed for Sanja Knezevic [525] Gleim #: 6.1.12 The audit committee has raised a few issues that the internal audit activity will examine during an operational audit for the current year. When performing the preliminary survey, which of the following is not an appropriate technique? Performing A. interviews. B. Developing questionnaires. C. Determining the largest risk of financial statement misstatement. D. All of the answers are appropriate techniques. Answer (A) is incorrect. Performing interviews allows the auditor to explore objectives, goals, and standards of operation, along with risks. The interview also allows the auditor to gain insights into management’s style. Answer (B) is incorrect. Questionnaires can trigger appropriate preparation for the auditor’s arrival as well as give the auditor insight into the organization’s operations. Answer (C) is correct. Determining potential misstatements is not the objective of an operational audit. Additionally, a final risk analysis is developed at a later time in the audit, not during the preliminary survey. A preliminary risk assessment is appropriate during this stage. Answer (D) is incorrect. The development and use of risk analysis to determine the largest risk of misstatement is not an appropriate preliminary survey technique. [526] Gleim #: 6.2.13 A well-designed internal control questionnaire should Elicit “yes” or “no” responses rather than narrative responses and be organized by department. A. B. Be a sufficient source of data for assessment of control risk. C. Help evaluate the effectiveness of internal control. D. Be independent of the objectives of the internal auditing engagement. Answer (A) is incorrect. Yes/no question formats and organizing question sequence by department may facilitate administering the questionnaire, but other formats and methods of question organization are possible. Answer (B) is incorrect. The questionnaire is a tool to help understand and document internal control but is not sufficient as the sole source of information to support the assessment of control risk. Answer (C) is correct. An internal control questionnaire consists of a series of questions about the organization’s controls designed to prevent or detect errors or fraud. Answers to the questions help the internal auditor to identify specific controls relevant to specific assertions and to design tests of controls to evaluate the effectiveness of their design and operation. Answer (D) is incorrect. The internal control questionnaire must be designed to achieve the engagement objectives. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 288 Printed for Sanja Knezevic fb.com/ciaaofficial [527] Gleim #: 6.2.14 Management answered “yes” to every question when filling out an internal control questionnaire and stated that all listed requirements and control activities were part of their procedures. An internal auditor retrieved this questionnaire from management during the preliminary survey visit but did not review the responses with management while on site. The internal auditor’s supervisor should be critical of the above procedure because Engagement information must be corroborated A. in some way. B. Internal control questionnaires cannot be relied upon. The internal auditors were not present while the questionnaire was being filled out. C. D. The questionnaire was not designed to address accounting operations and controls. Answer (A) is correct. Self-assessment questionnaires provide indirect information. Because this information is provided by engagement client personnel and not by independent sources, it must be confirmed. Answer (B) is incorrect. The adaptability of general-purpose internal control questionnaires to different organizational units, personnel, and functional units is one of their strengths. Answer (C) is incorrect. Internal control questionnaires can be designed so that the engagement client can answer the questions without the internal auditor’s presence. Answer (D) is incorrect. An internal control questionnaire does not need to address accounting information to ensure integrity. [528] Gleim #: 6.2.15 Management answered “yes” to every question when filling out an internal control questionnaire and stated that all listed requirements and control activities were part of their procedures. An internal auditor retrieved this questionnaire from management during the preliminary survey visit but did not review the responses with management while on site. The auditor’s supervisor is writing the performance assessment for the auditor on this preliminary survey assignment. The supervisor cites the need to review management’s responses on the control questionnaire. The auditor should have interviewed management for additional information because the interview technique A. Provides the opportunity to insert questions to probe promising areas. Is the most efficient way to upgrade the information to the level of objective evidence. B. C. Is the least costly audit technique when a large amount of information is involved. Is the only audit procedure that does not require confirmation and walk-through of the information obtained. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 289 Printed for Sanja Knezevic Answer (A) is correct. During face-to-face contact, a skilled interviewer can react to potential problems and expand questioning of more relevant subjects. Thus, the interview allows for cross-examination. Moreover, the interview provides an opportunity to observe body language. Answer (B) is incorrect. Interviews do not produce objective evidence unless the information corroborates facts already in evidence. Answer (C) is incorrect. Interviews tend to be more costly in relation to the amount of information generated. They involve more preparation and discussion time than other techniques. Answer (D) is incorrect. Critical information obtained during an interview must be followed up and confirmed. [529] Gleim #: 6.2.16 Which of the following statements indicates the wrong way to use an internal control questionnaire? Clarifying all answers with written remarks A. and explanations. Filling out the questionnaire during an interview with the person who has responsibility for the area that is being reviewed. B. C. Constructing the questionnaire so that a “no” response requires attention. Supplementing the completed questionnaire with a narrative description or flowchart. D. Answer (A) is correct. Only those answers that appear inappropriate should be pursued by asking for clarification or explanation. In this way, problem areas may be pinpointed and either compensating controls identified or extensions to the engagement procedures planned. Answer (B) is incorrect. Filling out the questionnaire during an interview with the person who has responsibility for the area that is being reviewed is an appropriate use of an internal control questionnaire. Answer (C) is incorrect. Constructing the questionnaire so that a “no” response requires attention is an appropriate use of an internal control questionnaire. Answer (D) is incorrect. Supplementing the completed questionnaire with a narrative description or flowchart is an appropriate use of an internal control questionnaire. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 290 Printed for Sanja Knezevic fb.com/ciaaofficial [530] Gleim #: 6.2.17 An internal auditing manager is conducting the annual meeting with manufacturing division management to discuss proposed engagement plans and activities for the next year. After some discussion about the past year’s activity at 12 plants in the division, the divisional vice president agrees that all significant recommendations made by the internal auditing staff refer to key controls and related operating activities that are correctly described for local management within the volume of standard operating procedures for the division. The vice president proposes to transcribe key control activities from the division’s extensive written procedures to a selfassessment standard operating procedure (SOP) questionnaire. What significance should the internal auditing manager attach to such SOP questionnaires in relation to the proposed engagement schedule for the next year? The SOP questionnaires should improve control adequacy, but the internal auditors need to verify that controls are working as documented in the SOP. A. Adding this control should eliminate significant engagement recommendations in the coming year, so the scope of engagement activities can be reduced accordingly. B. Engagement activity can be reduced if the vice president agrees to require the internal audit activity’s approval of all divisional standard operating procedures. C. SOP questionnaires must be mailed and controlled by the internal audit activity to be considered in relation to the proposed engagement schedule. D. Answer (A) is correct. A specific advantage of an SOP questionnaire is that it may be used by local management to periodically ensure that employee practices remain current with relevant, valid, and up-to-date standard operating procedures. The overall level of control and the control environment improve when follow-up activities are performed to determine that controls are being implemented as intended. Answer (B) is incorrect. SOP questionnaires have no effect on inherent risk, and the internal auditors have no information that such a control will be effective. Answer (C) is incorrect. Standard operating procedures, as described, provide directive controls that appear to be adequate. Approval by the internal audit activity does not affect the operation of these controls. Answer (D) is incorrect. Control of SOP questionnaires by the internal audit activity does not affect the information obtained. Such information must be verified to be considered objective. [531] Gleim #: 6.2.18 An auditor is considering developing a questionnaire to research employee attitudes toward control procedures. Which of the following is a criterion that should not be considered in designing the questionnaire? Questions must be worded to ensure a valid interpretation A. by the respondents. Questions must be reliably worded so that they measure what was intended to be measured. B. C. The questionnaire should be short to increase the response rate. D. Questions should be worded such that a “No” answer indicates a problem. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 291 Printed for Sanja Knezevic Answer (A) is incorrect. The validity and reliability of each question are extremely important. Bias and ambiguity must be avoided. Answer (B) is incorrect. The validity and reliability of each question are extremely important. Bias and ambiguity must be avoided. Answer (C) is incorrect. When questionnaires are too long, people tend not to fill them out. Answer (D) is correct. Many types of questions can be used. Questions can be multiple-choice, checklists, fill-in-the-blank, essay, Likert scales, items (options indicating degrees of agreement or disagreement), etc. [532] Gleim #: 6.2.19 The auditor used a questionnaire during interviews to gather information about the nature of claims processing. Unfortunately, the questionnaire did not cover a number of pieces of information offered by the person being interviewed. Consequently, the auditor did not document the potential problems for further audit investigation. The primary deficiency with the process is that The auditor failed to consider the importance of the information A. offered. A questionnaire was used in a situation in which a structured interview should have been used. B. C. Questionnaires do not allow for opportunities to document other information. D. All of the answers are correct. Answer (A) is correct. The major problem is that the auditor was too oriented to the questionnaire and failed to give appropriate consideration to the other information offered. Questionnaires are limited, and the auditor needs to be flexible enough to gather other information when it is offered. Answer (B) is incorrect. A questionnaire’s advantage is that it provides a structured, comprehensive approach to evidence gathering. Answer (C) is incorrect. Questionnaires are limited, but the problem is with their application, not necessarily with their nature. Answer (D) is incorrect. Two of the responses are not appropriate conclusions. [533] Gleim #: 6.2.20 Which of the following is not an advantage of sending an internal control questionnaire prior to an audit engagement? The engagement client can use the questionnaire for self-evaluation prior to the auditor’s visit. A. The questionnaire will help the engagement client understand the scope of the engagement. B. Preparing the questionnaire will help the auditor plan the scope of the engagement and organize the information to be gathered. C. The engagement client will respond only to the questions asked, without volunteering additional information. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 292 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Answering the questionnaire will help the engagement client identify areas where procedures are weak or not properly documented. Answer (B) is incorrect. The questionnaire will communicate the areas that the auditor plans to evaluate. Answer (C) is incorrect. The auditor can use the preparation of the questionnaire to organize the information to be gathered. Answer (D) is correct. An internal control questionnaire consists of a series of questions about the organization’s controls designed to prevent or detect errors or fraud. Answers to the questions help the internal auditor to identify specific controls relevant to specific assertions and to design tests of controls to evaluate the effectiveness of their design and operation. However, the information obtained is limited to that elicited by the questions asked. [534] Gleim #: 6.2.21 A questionnaire consists of a series of questions relating to controls normally required to prevent or detect errors and fraud that may occur for each type of transaction. Which of the following is not an advantage of a questionnaire? A questionnaire provides a framework that minimizes the possibility of overlooking aspects of internal control. A. A questionnaire can be B. easily completed. C. A questionnaire is flexible in design and application. The completed questionnaire provides documentation that the internal auditor become familiar with internal control. D. Answer (A) is incorrect. A questionnaire provides a framework to assure that control concerns are not overlooked. Answer (B) is incorrect. A questionnaire is relatively easy to complete. For the most part, only yes/no responses are elicited from management and employees. Answer (C) is correct. Questionnaires are designed to be inflexible in that the responses to certain questions are expected. Questionnaires are not easily adapted to unique situations. The approach that offers the most flexibility is a narrative memorandum describing internal control. The next most flexible approach is a flowchart. Answer (D) is incorrect. The completed questionnaire can become part of the working papers to document the internal auditor’s becoming familiar with the engagement client’s activities, risks, and controls. [535] Gleim #: 6.2.22 Which of the following statements describes an internal control questionnaire? It A. Provides detailed evidence regarding the substance of the control system. Takes less of the engagement client’s time to complete than other control evaluation devices. B. C. Requires that the internal auditor be in attendance to properly administer it. D. Provides indirect evidence that might need corroboration. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 293 Printed for Sanja Knezevic Answer (A) is incorrect. Questionnaires usually provide for yes/no responses and therefore provide less detailed evidence than some other procedures. Answer (B) is incorrect. Questionnaires tend to be lengthy, and their completion is time-consuming. Answer (C) is incorrect. An auditor need not be present. Answer (D) is correct. An internal control questionnaire consists of a series of questions about the controls designed to prevent or detect errors or irregularities. Answers to the questions help the internal auditor to identify specific internal control policies and procedures relevant to specific assertions and to design tests of controls to evaluate the effectiveness of their design and operation. The questionnaire provides a framework to assure that specific concerns are not overlooked, but it is not a sufficient means of understanding the entire system. Thus, the evidence obtained is indirect and requires corroboration by means of observation, interviews, flowcharting, examination of documents, etc. [536] Gleim #: 6.2.23 As part of a payroll engagement, an internal auditor used an internal control questionnaire. Positive responses were given to each of the following questions by the payroll department manager: Is authorization by the personnel department required to make additions to the payroll and to change pay rates? 1. Are check totals reconciled to payroll register data before checks are distributed to employees? 2. Are the functions of preparing the payroll and distributing paychecks performed by different persons? 3. In which phase of the engagement will the internal auditor confirm these responses? A. Planning. B. Identifying, analyzing, evaluating, and recording. C. The survey. D. Preliminary preparation. Answer (A) is incorrect. The internal auditor obtains responses to the internal control questionnaire during the planning phase. These responses will be confirmed during the performance of the engagement. Answer (B) is correct. During the performance of the engagement, “internal auditors must identify, analyze, evaluate, and document sufficient information to achieve the engagement’s objectives” (Perf. Std. 2300). This process includes confirming compliance with internal controls. An example is validating the responses to the internal control questionnaire. Answer (C) is incorrect. The planning phase includes the survey, if appropriate. The survey includes becoming familiar with the activity to be reviewed, identifying areas for special emphasis, obtaining information for use in engagement performance, and determining whether further work is necessary. For example, the survey might include seeking answers to the internal control questionnaire. Answer (D) is incorrect. The planning phase includes the survey (preliminary preparation). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 294 Printed for Sanja Knezevic fb.com/ciaaofficial [537] Gleim #: 6.3.24 When conducting interviews during the early stages of an internal auditing engagement, it is more effective to Ask for specific answers that A. can be quantified. B. Ask people about their jobs. C. Ask surprise questions about daily procedures. D. Take advantage of the fact that fear is an important part of the engagement. Answer (A) is incorrect. Later field work will cover information that can be quantified. Building rapport is more important in the early interviews. Answer (B) is correct. To improve internal auditor-client cooperation, the internal auditor should, to the extent feasible, humanize the engagement process. For example, individuals feel more important being asked people-type questions, such as asking people about their jobs, rather than control-type questions. Answer (C) is incorrect. Unless fraud is suspected or the engagement concerns cash or negotiable securities, the more effective approach is to defuse the engagement client anxiety that results from anticipating the engagement. Answer (D) is incorrect. Although engagement client fear is a natural part of anticipating the engagement, the internal auditor should keep it from playing an important role by using good interpersonal skills to build a positive, participative relationship with the engagement client. [538] Gleim #: 6.3.25 When an internal auditor is interviewing to gain information, (s)he will not be able to remember everything that was said in the interview. The most effective way to record interview information for later use is to Write notes quickly, trying to write down everything in detail as it is said; then highlight important points after the meeting. A. Electronically record the interview to capture everything that everyone says; then type everything said into a computer for documentation. B. Hire a professional secretary to take notes, allowing complete concentration on the interview; then delete unimportant points after the meeting. C. Organize notes around topics on the interview plan and note responses in the appropriate area, reviewing the notes after the meeting to make additions. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 295 Printed for Sanja Knezevic Answer (A) is incorrect. Extensive note taking may interfere with communication with the respondent. Maintaining eye contact and observing nonverbal signals is difficult if the interviewer is preoccupied with his/her notes. Answer (B) is incorrect. Recording might be used for controversial material, but it usually will not elicit positive feelings from the respondent. For most organizational purposes, exact quotes are unnecessary. Answer (C) is incorrect. Aside from cost, this option is unworkable given the loss of confidentiality and the probable negative reaction from the respondent. Answer (D) is correct. Preparing for the interview is crucial. The internal auditor should have learned as much as possible about the engagement client, determined the engagement objectives, and prepared questions. During the interview, the internal auditor should record notes on a split page, which lists the questions on one side and contains space for responses on the other. After the interview, the internal auditor should expand on the notes while the material is still fresh. [539] Gleim #: 6.3.26 As part of an engagement to evaluate safety management programs, an internal auditor interviews the individual responsible for writing, issuing, and maintaining safety procedures. While the internal auditor’s primary interest is to identify the controls ensuring that procedures are kept current, the individual has a tremendous amount of information and seems intent on telling the internal auditor most of it. What might the internal auditor do to guard against missing what is important? Write down everything the individual says. If the internal auditor gets behind, ask for a pause and catch up. After the interview, the internal auditor can sift through the notes and be confident of finding the key information. A. Tape record the interview and later extract the relevant B. information. Do not sort through extraneous information. Revisit the topic with the individual’s supervisor and obtain any needed information at that time. C. During the conversation, make an effort to anticipate the approach of a point of critical interest. D. Answer (A) is incorrect. The internal auditor will probably miss important points in the effort to write everything down. Answer (B) is incorrect. Recording the entire interview is inefficient. Answer (C) is incorrect. This procedure would be a waste of everyone’s time, and the internal auditor still may not obtain the information sought. Answer (D) is correct. Anticipation is one approach the internal auditor can use to maintain focus during a far-ranging discussion. It assumes that the internal auditor has done some homework and is prepared to listen intelligently. Active listening permits anticipation because the mind can process information more rapidly than most people speak. Thus, the listener has time to analyze the information and determine what is most important. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 296 Printed for Sanja Knezevic fb.com/ciaaofficial [540] Gleim #: 6.3.27 To elicit views on broad organizational risks and objectives from the board and senior management, an internal auditor should List specific risk factors A. for consideration. B. Develop spreadsheets with quantitative data relevant to the industry. C. Use a nondirective approach to initiating discussion of mitigating risks. Ask each member of management about specific risks listed in an industry reference. D. Answer (A) is incorrect. Although such factors may be relevant, they will not necessarily create an opportunity for management to brainstorm. Answer (B) is incorrect. Facts provide more of a teaching tool than a proper means to start relevant discussion. Answer (C) is correct. Effective interview planning includes formulating basic questions. An internal auditor may use a directive approach by asking narrowly focused questions. A preferable alternative given the interviewees and the subject matter is a nondirective approach using broad questions that are more likely to provide clarification and yield unexpected observations. Answer (D) is incorrect. Although an industry reference may raise many valid points, it may not address concerns specific to the organization. [541] Gleim #: 6.3.28 Tolerating silence, asking open-ended questions, and paraphrasing are three aids to more effective A. Meetings. B. Listening. C. Interviews. D. Feedback. Answer (A) is incorrect. These methods may slow down a meeting. Answer (B) is correct. Listening entails decoding and understanding the first message sent. The sender then becomes a listener with respect to the feedback. Hence, listening is necessary at both ends of the communication channel. Other aids to effective listening are using body language to encourage the speaker, showing appropriate emotion to signify empathy, understanding and correcting for one’s biases, avoiding making premature judgments, and briefly summarizing what has been said. Answer (C) is incorrect. These methods may or may not help depending on the purpose of the interview. Answer (D) is incorrect. Only paraphrasing relates to feedback. [542] Gleim #: 6.3.29 Auditors must be effective listeners, especially when asking complex questions. To improve their listening, auditors should take care to do all the following except A. Stop talking. It is very difficult to listen and talk at the same time. B. Be patient. Allow the speaker ample time to respond. C. Avoid all questions until the speaker has concluded. D. Put the speaker at ease. A nervous speaker will be difficult to understand. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 297 Printed for Sanja Knezevic Answer (A) is incorrect. Listening tends to be more difficult than talking. Most people prefer to express their own ideas rather than listen. Answer (B) is incorrect. A good listener does not interrupt and makes smooth transitions between listening and speaking. Answer (C) is correct. Questions asked at appropriate times during the interview can indicate that the interviewer is listening attentively. When done correctly, this also allows the interviewer to probe deeper when additional clarification is needed. Answer (D) is incorrect. Making eye contact and using other appropriate nonverbal cues characteristic of attentive listening will tend to put the speaker at ease and enhance the communication process. [543] Gleim #: 6.3.30 Listening effectiveness is best increased by Resisting both internal and external A. distractions. B. Waiting to review key concepts until the speaker is through talking. C. Tuning out messages that do not seem to fit the meeting purpose. D. Factoring in biases to evaluate the information being given. Answer (A) is correct. Concentrating on what the speaker is saying is critical to effective listening. This result is best achieved by resisting internal and external distractions. Physical distractions such as noise, a tendency to be overly aware of the speaker’s physical and other differences from the listener, focusing on interesting details at the expense of major points, or emotional reactions to a statement with which the listener disagrees should be avoided. Answer (B) is incorrect. Given that a person listens faster than a speaker talks, (s)he can review the key concepts silently without waiting for the speaker to conclude. This process helps the listener remember them better without notes. Answer (C) is incorrect. Seemingly unrelated information may be important. Answer (D) is incorrect. The listener should concentrate on the information while listening. Later, that person can allow for bias on both the listener’s part and the speaker’s part. [544] Gleim #: 6.3.31 An internal auditor is interviewing an employee. While listening to the interviewee, the internal auditor should A. Prepare a response to the interviewee. Take mental notes on the speaker’s nonverbal communication because it is more important than what is being said. B. Make sure all details, as well as the main ideas of the interviewee, are remembered. C. Integrate the incoming information from the interviewee with information that is already known. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 298 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Planning a reply before the speaker has finished may cause the listener to miss an important point or make an unfounded assumption. Thinking about a reply is not listening. Answer (B) is incorrect. The nonverbal messages are not always more important. Answer (C) is incorrect. An effective listener tries to remember the important points. Being distracted by interesting details is a mistake because of the danger of missing critical information. Answer (D) is correct. The mind can process information more rapidly than most people speak. Thus, the listener has time to analyze the information and determine what is most important and how it relates to known information. This process of active listening helps the interviewer maintain focus. [545] Gleim #: 6.3.32 A supportive behavior that a listener, such as an auditor or a supervisor, can use to encourage a speaker is to Look away from the speaker to avoid A. any intimidation. B. Interject a similar incident or experience. C. Stop other activity or work while the person is talking. D. Not respond verbally until the speaker stops talking. Answer (A) is incorrect. Looking away is discouraging. Answer (B) is incorrect. Interruptions devalue the speaker and the speaker’s message. Answer (C) is correct. An effective listener enhances the communication process by sending appropriate nonverbal signals to the speaker. Thus, even though a person can probably listen and do some routine work, a listener who wishes to convey a positive and encouraging message should stop other activities and focus complete attention on the speaker. Answer (D) is incorrect. Complete silence may appear disapproving. [546] Gleim #: 6.3.33 When evaluating communication, the internal auditor should be aware that nonverbal communication A. Is independent of a person’s cultural background. B. Is often imprecise. C. Always conveys a more truthful response than verbal communication. D. Always conveys less information than verbal communication. Answer (A) is incorrect. Nonverbal communication is heavily influenced by culture. For example, a nod of the head may have opposite meanings in different cultures. Answer (B) is correct. Nonverbal communication (body language) consists of facial expressions, vocal intonations, posture, gestures, appearance, and physical distance. Thus, by its nature, nonverbal communication is much less precise than verbal communication. Answer (C) is incorrect. Nonverbal communication is not necessarily more truthful than verbal communication. Answer (D) is incorrect. Nonverbal communication can sometimes convey more information than verbal communication. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 299 Printed for Sanja Knezevic [547] Gleim #: 6.3.34 Internal auditors should be active listeners to gain the most information in an internal audit interview. Which of the following best describes how an active listener behaves in an interview? The listener Judges and evaluates the information A. as it is presented. B. Listens with acceptance, empathy, and intensity. C. Avoids looking directly at the speaker and interrupting his or her train of thought. Formulates arguments and conclusions as pieces of the speaker’s information fit together. D. Answer (A) is incorrect. Good listeners are objective, not judgmental. Answer (B) is correct. Active listening involves acceptance of the speaker’s ideas, that is, deferring judgment until the speaker has finished. Empathy is a sensitive awareness of the speaker’s feelings, thoughts, and experience. An empathic listener understands what the speaker wants to communicate rather than what the listener wants to understand. Listening with intensity involves concentrating on the speaker’s message and disregarding distractions. An active listener also is responsible for completeness. (S)he considers nonverbal and emotional content and asks questions to clarify the communication. Answer (C) is incorrect. A good listener makes eye contact. Answer (D) is incorrect. Formulating arguments and conclusions before the speaker has finished is the antithesis of acceptance. [548] Gleim #: 6.4.35 An internal auditor must weigh the cost of an engagement procedure against the persuasiveness of the evidence to be gathered. Observation is one engagement procedure that involves cost-benefit trade-offs. Which of the following statements regarding observation as an engagement technique is (are) true? Observation is limited because individuals may react differently when being observed. I. When testing financial statement balances, observation is more persuasive for the completeness assertion than it is for the existence assertion. II. Observation is effective in providing information about how the organization’s processes differ from those specified by written policies. III. A. I only. B. II only. C. I and III only. D. I, II, and III. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 300 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Observation also is effective for determining whether written policies have been put into practice. Answer (B) is incorrect. Observation is more persuasive for the existence assertion than for the completeness assertion. Answer (C) is correct. Observation consists of watching the physical activities of the employees in the organization to see how they perform their duties. The internal auditor can determine whether written policies have been put into practice. Observation is limited because employees who know they are being observed may behave differently while being observed. Moreover, observation is more persuasive for the existence or occurrence assertion (whether assets or liabilities exist and whether transactions have occurred) than for the completeness assertion (whether all transactions that should be reported are reported). Answer (D) is incorrect. Observation is more persuasive for the existence assertion than for the completeness assertion. [549] Gleim #: 6.4.36 An internal auditing team has been assigned to review “the customer satisfaction measurement system” that the Industrial Products Division implemented 2 years ago. This system consists of an annual mail survey conducted by the division’s customer service office. A survey is sent to 100 purchasing departments randomly selected from all customers who made purchases in the prior 12 months. The survey is three pages long, and its 30 questions use a mixture of response modes (e.g., some questions are open-ended, some are multiple-choice, and others use a response scale). The customer service office mails the survey in September and tabulates the results for questionnaires returned by October 15. Only one mailing is sent. If the customer does not return the questionnaire, no follow-up is conducted. When the survey was last conducted, 45 of the questionnaires were not returned. Nonresponse bias is often a concern in conducting mail surveys. The main reason that nonresponse bias can cause difficulties in a sample such as the one taken by the customer service office is that The sample means and standard errors are A. harder to compute. B. Those who did not respond may be systematically different from those who did. C. The questionnaire is too short. D. Confidence intervals are narrower. Answer (A) is incorrect. Formulas are as easy to use with bad data as with good data. Answer (B) is correct. The sample will not be truly random if respondents as a group differ from nonrespondents. Thus, people may choose not to respond for reasons related to the purpose of the questionnaire. Answer (C) is incorrect. Longer questionnaires increase nonresponse bias. Answer (D) is incorrect. Nonresponse decreases sample size, so confidence intervals would be wider rather than narrower. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 301 Printed for Sanja Knezevic [550] Gleim #: 6.4.37 An internal auditing team has been assigned to review “the customer satisfaction measurement system” that the Industrial Products Division implemented 2 years ago. This system consists of an annual mail survey conducted by the division’s customer service office. A survey is sent to 100 purchasing departments randomly selected from all customers who made purchases in the prior 12 months. The survey is three pages long, and its 30 questions use a mixture of response modes (e.g., some questions are open-ended, some are multiple-choice, and others use a response scale). The customer service office mails the survey in September and tabulates the results for questionnaires returned by October 15. Only one mailing is sent. If the customer does not return the questionnaire, no follow-up is conducted. When the survey was last conducted, 45 of the questionnaires were not returned. Which of the following is not an advantage of face-to-face interviews over mail surveys? The response rate is A. typically higher. B. Interviewers can increase a respondent’s comprehension of questions. C. Survey designers can use a wider variety of types of questions. D. They are less expensive because mailing costs are avoided. Answer (A) is incorrect. Mail surveys often have low response rates. Answer (B) is incorrect. The interviewer’s ability to interpret responses and rephrase questions increases response quality. Answer (C) is incorrect. Audiovisual aids, complex sequences, and other varieties of questions are made possible by the interactive nature of interviews. Answer (D) is correct. One of the principal advantages of mail surveys is their cost efficiency. Mailing costs are lower than the costs of telephone interviews and still lower than the costs of face-to-face interviews. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 302 Printed for Sanja Knezevic fb.com/ciaaofficial [551] Gleim #: 6.4.38 An internal auditing team has been assigned to review “the customer satisfaction measurement system” that the Industrial Products Division implemented 2 years ago. This system consists of an annual mail survey conducted by the division’s customer service office. A survey is sent to 100 purchasing departments randomly selected from all customers who made purchases in the prior 12 months. The survey is three pages long, and its 30 questions use a mixture of response modes (e.g., some questions are open-ended, some are multiple-choice, and others use a response scale). The customer service office mails the survey in September and tabulates the results for questionnaires returned by October 15. Only one mailing is sent. If the customer does not return the questionnaire, no follow-up is conducted. When the survey was last conducted, 45 of the questionnaires were not returned. Many questionnaires are made up of a series of different questions that use the same response categories (e.g., strongly agree, agree, neither, disagree, strongly disagree). Some designs will have different groups of respondents answer alternative versions of the questionnaire that present the questions in different orders and reverse the orientation of the endpoints of the scale (e.g., agree on the right and disagree on the left or vice versa). The purpose of such questionnaire variations is to Eliminate intentional A. misrepresentations. B. Reduce the effects of pattern response tendencies. C. Test whether respondents are reading the questionnaire. Make it possible to get information about more than one population parameter using the same questions. D. Answer (A) is incorrect. Questionnaire variations cannot eliminate intentional misrepresentations. Answer (B) is correct. The sequence and format of questions have many known effects. For example, questions should be in a logical order, and personal questions should be asked last because of the emotions they may evoke. One method for reducing these effects is to use questionnaire variations that cause these biases to average out across the sample. Answer (C) is incorrect. Questionnaire variations cannot test whether respondents are reading the questionnaire. Answer (D) is incorrect. Questionnaire variations cannot make it possible to get information about more than one population parameter using the same questions. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 303 Printed for Sanja Knezevic [552] Gleim #: 6.4.39 An internal auditing team has been assigned to review “the customer satisfaction measurement system” that the Industrial Products Division implemented 2 years ago. This system consists of an annual mail survey conducted by the division’s customer service office. A survey is sent to 100 purchasing departments randomly selected from all customers who made purchases in the prior 12 months. The survey is three pages long, and its 30 questions use a mixture of response modes (e.g., some questions are open-ended, some are multiple-choice, and others use a response scale). The customer service office mails the survey in September and tabulates the results for questionnaires returned by October 15. Only one mailing is sent. If the customer does not return the questionnaire, no follow-up is conducted. When the survey was last conducted, 45 of the questionnaires were not returned. Several of the internal auditing team members are concerned about the low response rate, the poor quality of the questionnaire design, and the potentially biased wording of some of the questions. They suggest that the customer service office might want to supplement the survey with some unobtrusive data collection such as observing customer interactions in the office or collecting audiotapes of phone conversations with customers. Which of the following is not a potential advantage of unobtrusive data collection compared to surveys or interviews? Interactions with customers can be observed as they occur in their A. natural setting. B. It is easier to make precise measurements of the variables under study. C. Unexpected or unusual events are more likely to be observed. D. People are less likely to alter their behavior because they are being studied. Answer (A) is incorrect. Observing the phenomenon in its natural setting eliminates some aspects of experimental bias. Answer (B) is correct. Lack of experimental control and measurement precision are weaknesses of observational research. Another is that some things, such as private behavior, attitudes, feelings, and motives, cannot be observed. Answer (C) is incorrect. The possibility of observing unexpected or unusual behavior makes unobtrusive measures useful for exploratory investigations. Answer (D) is incorrect. If research subjects are unaware of being studied, they are less likely to do what they think the researcher wants, censor their comments, etc. [553] Gleim #: 6.4.40 An internal auditing team developed a preliminary questionnaire with the following response choices: I. Probably not a problem II. Possibly a problem III. Probably a problem The questionnaire illustrates the use of A. Trend analysis. B. Ratio analysis. C. Unobtrusive measures or observations. D. Rating scales. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 304 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Trend analysis extrapolates past and current conditions. Answer (B) is incorrect. Ratio analysis considers the internal relationships of financial data. Answer (C) is incorrect. Use of rating scales requires the participant to participate actively. Thus, it is not unobtrusive. Answer (D) is correct. A rating scale may be used when a range of opinions is expected. The scale represents a continuum of responses. In this case, it reflects probability statements. [554] Gleim #: 6.4.41 Which of the following procedures is the least effective in gathering information about the nature of the processing and potential problems? Interview supervisors in the claims department to find out more about the procedures used, and the rationale for the procedures, and obtain their observations about the nature and efficiency of processing. A. Send an email message to all clerical personnel detailing the alleged problems and request them to respond. B. Interview selected clerical employees in the claims department to find out more about the procedures used, and the rationale for the procedures, and obtain their observations about the nature and efficiency of processing. C. Distribute a questionnaire to gain a greater understanding of the responsibilities for claims processing and the control procedures utilized. D. Answer (A) is incorrect. Interviewing supervisors and employees is a good method of learning more about the nature of processing and soliciting input as to the potential causes of the problems being investigated. These individuals are intimately involved with the processing of transactions. Answer (B) is correct. Sending an email message to clerical staff is the least effective communication and information-gathering technique. It is impersonal and alleges inefficiencies before evidence has indicated that the problems are caused by inefficiencies in processing. This impersonal method might have been useful if the auditor wished to solicit open responses, but not enough guidance is given to encourage that kind of response. Answer (C) is incorrect. Interviewing supervisors and employees is a good method of learning more about the nature of processing and soliciting input as to the potential causes of the problems being investigated. These individuals are intimately involved with the processing of transactions. Answer (D) is incorrect. Using a questionnaire is a procedure that is not as effective as interviewing individuals, but it is an efficient method of gathering preliminary information that would be useful in structuring the interviews. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 305 Printed for Sanja Knezevic [555] Gleim #: 6.4.42 Checklists used to assess risk have been criticized for all of the following reasons except Providing a false sense of security that all relevant factors A. are addressed. B. Inappropriately implying equal weight to each item on the checklist. C. Decreasing the uniformity of data acquisition. Being incapable of translating the experience or sound reasoning intended to be captured by each item on the checklist. D. Answer (A) is incorrect. A checklist may omit factors the importance of which could not be foreseen. Answer (B) is incorrect. Each item will not be of equal significance. Answer (C) is correct. Checklists increase the uniformity of data acquisition. They ensure that a standard approach to assessing risk is taken and minimize the possibility of omitting consideration of factors that can be anticipated. Answer (D) is incorrect. A checklist does not substitute for the sound professional judgment needed to understand the process of assessing risk. [556] Gleim #: 6.5.43 The chief audit executive was reviewing recent reports that had recommended additional engagements because of risk exposures to the organization. Which of the following represents the greatest risk and should be the next assignment? A. Three prenumbered receiving reports were missing. B. There were several purchase orders issued without purchase requisitions. Payment had been made for routine inventory items without a purchase order or receiving report. C. D. Several times cash receipts had been held over an extra day before depositing. Answer (A) is incorrect. The absence of a receiving report or purchase requisition will prevent payment if disbursements are properly controlled. Answer (B) is incorrect. Certain routine purchases may not require requisitions. Answer (C) is correct. Payment vouchers for merchandise should be supported by (1) a properly authorized purchase requisition, (2) a purchase order executing the transaction, (3) a receiving report indicating all goods ordered have been received in good condition, and (4) a vendor invoice confirming the amount owed. Lack of such support for cash payments suggests a high risk of fraud. Answer (D) is incorrect. Assuming other controls are in place, the extent of the risk is the loss of 1 day’s receipts. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 306 Printed for Sanja Knezevic fb.com/ciaaofficial [557] Gleim #: 6.5.44 During a preliminary survey of the accounts receivable function, an internal auditor discovered a potentially major control deficiency while preparing a flowchart. What immediate action should the internal auditor take regarding the weakness? Perform sufficient testing to determine its A. cause and effect. B. Report it to the level of management responsible for corrective action. Schedule a separate engagement to evaluate that segment of the accounts receivable function. C. Highlight the weakness to ensure that procedures to test it are included in the engagement work program. D. Answer (A) is incorrect. Testing of the control will be performed during the field work phase of the engagement. Answer (B) is incorrect. There is no need to report the potential defect. Testing is needed before reporting the defect to management. Answer (C) is incorrect. A separate engagement is not needed. Answer (D) is correct. One purpose of the risk assessment is to highlight areas that should be addressed during the engagement. A potentially major control deficiency is a significant area warranting special emphasis and should be noted to ensure the needed coverage in the engagement work program. [558] Gleim #: 6.5.45 Data-gathering activities such as interviewing operating personnel, identifying standards to be used to evaluate performance, and assessing risks inherent in a department’s operations are typically performed in which phase of an audit engagement? A. Field work. B. Preliminary survey. C. Engagement program development. D. Examination and evaluation of evidence. Answer (A) is incorrect. The preliminary survey must be performed before the field work can be undertaken. Answer (B) is correct. Internal auditors must conduct a preliminary assessment of the risks relevant to the activity under review. Engagement objectives must reflect the results of this assessment (Impl. Std. 2210.A1). Moreover, planning should include performing, as appropriate, a survey to (1) become familiar with the activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). Thus, among many other things, a survey should include discussions with the engagement client (e.g., interviews with operating personnel) and documenting key control activities (including identifying performance standards). Answer (C) is incorrect. The preliminary survey must be performed before the engagement program can be developed. Answer (D) is incorrect. The preliminary survey must be performed before the evidence can be examined or evaluated. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 307 Printed for Sanja Knezevic [559] Gleim #: 6.5.46 Internal auditors must make a preliminary assessment of risks when conducting an assurance engagement. This assessment may involve quantitative (objective) and subjective factors. The least subjective factor is The organization’s recognized losses A. on derivatives. B. The auditor’s assessment of management responses. C. Changes in the auditee’s business forecast. D. The evaluation of internal control. Answer (A) is correct. In planning the engagement, internal auditors must consider the significant risks and the means by which the potential impact of risk is kept to an acceptable level (Perf. Std. 2201). Risk factors have differing degrees of objectivity. The most objective (least subjective) factors are facts. The organization’s losses on derivatives are facts and therefore objective to the extent measurable. Objective information is such that it can be supported by facts or numbers. Subjective information is a judgment and may be interpreted differently by different people. Answer (B) is incorrect. The auditor’s assessment of management responses is a professional judgment. Answer (C) is incorrect. The business forecast is not a fact. Answer (D) is incorrect. The evaluation of internal control is based on professional judgment. Information based on judgment is subjective. [560] Gleim #: 6.5.47 Levels of production stoppages over the past year at a large laminating business were abnormally high due to machine malfunctions. Would it be appropriate for the internal auditing function to develop a survey examining attitudes toward line operations, rotation of work zones, training, maintenance schedule, etc., for the machine operators to complete? A. Yes, the survey is reliable without corroboration. B. Yes, the examined areas are relevant to the malfunctions. C. No, the examined areas are irrelevant to the malfunctions. D. No, the survey is inappropriate without corroboration. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 308 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Reliability without corroboration is not the reason why the use of the survey is appropriate. The auditors should keep in mind the potential need to corroborate the information before making any final assessment. Answer (B) is correct. Internal auditors must conduct a preliminary assessment of the risks relevant to the activity under review. Engagement objectives must reflect the results of this assessment (Impl. Std. 2210.A1). If appropriate, internal auditors conduct a survey to (1) become familiar with the activities, risks, and controls to identify areas for engagement emphasis and (2) invite comments and suggestions from engagement clients (PA 2210.A1-1, para. 3). The survey is appropriate as a means to conduct a preliminary assessment because the examined areas are relevant. The auditors should keep in mind the potential need to corroborate the information before making any final assessment, but this does not prevent use of the survey. Answer (C) is incorrect. The examined areas are relevant to the malfunctions. Answer (D) is incorrect. The need for corroboration will be determined after the survey is completed. The possible need for corroboration does not preclude the use of the survey. [561] Gleim #: 6.5.48 In planning an engagement, the internal auditor establishes objectives to address the risk associated with the activity. Risk is the Possibility that the balance or class of transactions and related assertions contains misstatements that could be material to the financial statements. A. Uncertainty of the occurrence of an event that could affect the achievement of objectives. B. Failure to adhere to organizational policies, plans, and procedures or to comply with relevant laws and regulations. C. Failure to accomplish established objectives and goals for operations D. or programs. Answer (A) is incorrect. The risk of material misstatement in financial statement assertions is just one adverse effect that can result from unmitigated risk. Answer (B) is correct. Risk is the possibility that an event having an impact on the achievement of objectives will occur. Risk is measured in terms of impact and likelihood (The IIA Glossary). Answer (C) is incorrect. The failure to adhere to organizational policies, plans, and procedures or to comply with relevant laws and regulations is just one type of adverse effect that can result from unmitigated risk. Answer (D) is incorrect. The failure to accomplish established objectives and goals for operations or programs is just one type of adverse effect that can result from unmitigated risk. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 309 Printed for Sanja Knezevic [562] Gleim #: 6.5.49 Which of the following activities represents the greatest risk to a post-merger manufacturing organization and is therefore most likely to be the subject of an internal audit engagement? Combining A. imprest funds. B. Combining purchasing functions. C. Combining legal functions. D. Combining marketing functions. Answer (A) is incorrect. Imprest funds are typically immaterial in amount. Answer (B) is correct. Purchasing functions ordinarily represent the greatest exposure to loss of the items listed and are therefore most likely to be evaluated. The financial exposure in the purchasing function is ordinarily greater than in, for example, the legal and marketing functions. After a merger, risk is heightened because of the difficulty of combining the systems of the two organizations. Thus, the likelihood of an engagement is increased. Answer (C) is incorrect. Legal functions do not typically represent a risk of loss as great as the purchasing functions. Answer (D) is incorrect. Marketing functions do not typically represent a risk of loss as great as the purchasing functions. [563] Gleim #: 6.6.50 An auditor is least likely to use computer software to A. Construct parallel simulations. B. Access client data files. C. Prepare spreadsheets. D. Assess computer control risk. Answer (A) is incorrect. Parallel simulation involves using an auditor’s program to reproduce the logic of management’s program. Answer (B) is incorrect. Computer software makes accessing company files much faster and easier. Answer (C) is incorrect. Many audit spreadsheet programs are available. Answer (D) is correct. The auditor is required to evaluate the adequacy and effectiveness of the system of internal control and to assess risk to plan the audit. This assessment is a matter of professional judgment that cannot be accomplished with a computer alone. [564] Gleim #: 6.6.51 When an auditor performs tests on a computerized inventory file containing over 20,000 line items, that auditor can maintain independence and perform most efficiently by A. Asking the console operator to print every item that costs more than US $100. B. Using a generalized audit software package. C. Obtaining a printout of the entire file and then selecting each nth item. D. Using the systems department’s programmer to write an extraction program. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 310 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Independence is jeopardized when an operator is involved in the process. Answer (B) is correct. Independence can be preserved when the auditor acquires general audit software (GAS) from an external source rather than relying on auditeedeveloped audit software. Also, efficiency is enhanced to the extent GAS can be used (as compared to manual auditing or writing special audit programs). The leading GAS packages are currently ACL and IDEA. Answer (C) is incorrect. Printing out the entire file is both unnecessary and inefficient. Answer (D) is incorrect. Overreliance on an auditee’s programmer impairs independence. [565] Gleim #: 6.6.52 Which of the following cannot be performed by an auditor using generalized audit software (GAS)? Identifying missing A. check numbers. B. Correcting erroneous data elements, making them suitable for audit testwork. C. Matching identical product information in separate data files. D. Aging accounts receivable. Answer (A) is incorrect. Identifying gaps is a function of major GAS packages. Answer (B) is correct. GAS can help an auditor identify erroneous data, but correcting them before performing testwork is inappropriate. Answer (C) is incorrect. Merging files is a function of GAS packages. Answer (D) is incorrect. Aging is a function of GAS packages. [566] Gleim #: 6.6.53 Which of the following is not true about audit use of the Internet? A. It is a useful research tool for gathering audit-related information. B. It provides a secure medium to transmit confidential information. C. Electronic communication is the major use of the Internet by internal auditors. D. An electronic record of a user’s web browsing activities is created. Answer (A) is incorrect. The Internet is a useful audit tool for gathering and disseminating audit-related information. Answer (B) is correct. Users transmitting sensitive information across the Internet must understand the threats that arise that could compromise the confidentiality of the data. Security measures, such as encryption technology, need to be taken to ensure that the information is viewed only by those authorized to view it. Answer (C) is incorrect. The major use of the Internet by internal auditors is electronic communication. Answer (D) is incorrect. Web browsing leaves an electronic record of the user’s search path. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 311 Printed for Sanja Knezevic [567] Gleim #: 6.6.54 A primary advantage of using generalized audit software (GAS) packages in auditing the financial statements of a client that uses a computer system is that the auditor may Substantiate the accuracy of data through self-checking digits A. and hash totals. B. Reduce the level of required tests of controls to a relatively small amount. Access information stored on computer files without a complete understanding of the client’s hardware and software features. C. Consider increasing the use of substantive tests of transactions in place of analytical procedures. D. Answer (A) is incorrect. Self-checking digits and hash totals are application controls used by clients. Answer (B) is incorrect. GAS may permit far more comprehensive tests of controls than in a manual audit. Answer (C) is correct. A detailed knowledge of the client’s system is unnecessary because a generalized audit software package is designed to process data files from almost any platform. The leading packages are currently ACL (Audit Command Language) and IDEA (Interactive Data Extraction and Analysis). Answer (D) is incorrect. The auditor is required to apply analytical procedures in the planning and overall review phases of the audit. [568] Gleim #: 6.6.55 Which of the following strategies will an auditor most likely consider in auditing an entity that processes most of its financial data only in electronic form, such as a paperless system? Continuous monitoring and analysis of transaction processing with an embedded audit module. A. Increased reliance on internal control activities that emphasize the segregation of duties. B. Verification of encrypted digital certificates used to monitor the authorization of transactions. C. Extensive testing of firewall boundaries that restrict the recording of outside network traffic. D. Answer (A) is correct. An audit module embedded in the client’s software routinely selects and abstracts certain transactions. They may be tagged and traced through the information system. An alternative is recording in an audit log, that is, in a file accessible only by the auditor. Answer (B) is incorrect. The same level of segregation of duties as in a manual system is not feasible in highly sophisticated computer systems. Answer (C) is incorrect. Encrypted digital signatures help ensure the authenticity of the sender of information, but verifying them is a less pervasive and significant procedure than continuous monitoring of transactions. Answer (D) is incorrect. Firewalls exclude unauthorized activity from entering a system; however, such activity would be independent of the internal processing of financial information. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 312 Printed for Sanja Knezevic fb.com/ciaaofficial [569] Gleim #: 6.6.56 Which of the following is the primary reason that many auditors hesitate to use embedded audit modules? Embedded audit modules cannot be protected from A. computer viruses. Auditors are required to monitor embedded audit modules continuously to obtain valid results. B. C. Embedded audit modules can easily be modified through management tampering. Auditors are required to be involved in the system design of the application to be monitored. D. Answer (A) is incorrect. Embedded audit modules are no more vulnerable to computer viruses than any other software. Answer (B) is incorrect. The advantage of embedded audit modules is that auditors are not required to monitor them continuously to obtain valid results. Answer (C) is incorrect. Embedded audit modules cannot be easily modified through management tampering. Answer (D) is correct. Continuous monitoring and analysis of transaction processing can be achieved with an embedded audit module. To be successful, the internal auditor may need to be involved in the design of the application. Designing the system may impair independence unless the client makes all management decisions. [570] Gleim #: 6.6.57 If a financial institution overstated revenue by charging too much of each loan payment to interest income and too little to repayment of principal, which of the following audit procedures would be least likely to detect the error? Performing an analytical review by comparing interest income this period as a percentage of the loan portfolio with the interest income percentage for the prior period. A. Using an integrated test facility (ITF) and submitting interest payments for various loans in the ITF portfolio to determine if they are recorded correctly. B. Using test data and submitting interest payments for various loans in the test portfolio to determine if they are recorded correctly. C. Using generalized audit software to select a random sample of loan payments made during the period, calculating the correct posting amounts, and tracing the postings that were made to the various accounts. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 313 Printed for Sanja Knezevic Answer (A) is correct. Analytical review is the least effective procedure. It provides only a comparison with the prior period when the same error may have been made. Moreover, it is a global test that does not isolate the cause of a suspected misstatement. Answer (B) is incorrect. The concern is whether the interest rate calculation is made correctly. Using an ITF, the auditor creates a test record within the client’s actual system. Fictitious transactions affecting the test record along with actual transactions are processed. Client operating personnel need not be aware of the testing process. Accordingly, an ITF is an effective way to detect computational errors. Answer (C) is incorrect. Using the test data approach, the auditor develops and processes a set of valid and invalid transactions using the client’s application programs. Based on the understanding of the programmed controls, the auditor has an expectation of the results of the processing. The auditor can determine if the client’s controls are working effectively to reject and report invalid and questionable transactions. Answer (D) is incorrect. Using GAS is the most effective procedure. The auditor is taking a detailed sample of actual transactions. [571] Gleim #: 6.6.58 What computer-assisted audit technique (CAAT) would an auditor use to identify a fictitious or terminated employee? Parallel simulation of payroll A. calculations. B. Exception testing for payroll deductions. C. Recalculations of net pay. D. Tagging and tracing of payroll tax-rate changes. Answer (A) is incorrect. In a parallel simulation, data that were processed by the engagement client’s system are reprocessed through the auditor’s program to determine whether the output obtained matches the output generated by the client’s system. This technique might identify problems with the client’s processing but would not identify a fictitious or terminated employee. Answer (B) is correct. Exception testing for payroll deductions is a type of CAAT that can identify employees who have no deductions. This is important because fictitious or terminated employees will generally not have any deductions. Answer (C) is incorrect. A CAAT program can recalculate such amounts as gross pay, net pay, taxes and other deductions, and accumulated or used leave times. These recalculations can help determine whether the payroll program is operating correctly or employee files have been altered, but it would not identify a fictitious or terminated employee. Answer (D) is incorrect. In this type of CAAT program, certain actual transactions are “tagged.” As they proceed through the system, a data file is created that traces the processing through the system and permits subsequent review of that processing. However, this procedure would not identify a fictitious or terminated employee. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 314 Printed for Sanja Knezevic fb.com/ciaaofficial [572] Gleim #: 6.6.59 An organization provides credit cards to selected employees for business use. The credit card company provides a computer file of all transactions by employees of the organization. An auditor plans to use generalized audit software (GAS) to select relevant transactions for testing. Which of the following would not be readily identified using GAS? High-monetary-A. amount transactions. B. Fraudulent transactions. C. Transactions for specific cardholders. D. Suppliers used by each cardholder. Answer (A) is incorrect. GAS can be used to search for unusual transactions, such as those exceeding a specific dollar amount. Answer (B) is correct. It is highly unlikely that the accounts payable system contains sufficient evidence of fraudulent transactions. GAS can be used to explore indicators of fraud, but it probably would not identify them. Answer (C) is incorrect. Transaction data can be filtered using GAS. Answer (D) is incorrect. Suppliers used by cardholders can be summarized using GAS. [573] Gleim #: 6.6.60 Insurers may receive hospitalization claims directly from hospitals by computer media; no paper is transmitted from the hospital to the insurer. Which of the following controls is most effective in detecting fraud in such an environment? Use integrated test facilities to test the correctness of processing in a manner that is transparent to data processing. A. Develop monitoring programs to identify unusual types of claims or an unusual number of claims by demographic classes for investigation by the claims department. B. Use generalized audit software to match the claimant identification number with a master list of valid policyholders. C. Develop batch controls over all items received from a particular hospital and process those claims in batches. D. Answer (A) is incorrect. An integrated test facility is useful in determining the correctness of processing of validly entered transactions. The issue in this case is the validity of the entered transactions. Answer (B) is correct. Monitoring assesses the quality of internal control over time. Ongoing monitoring occurs as part of routine operations. It includes management and supervisory review, comparisons, reconciliations, and other actions by personnel as part of their regular activities. Thus, monitoring of the number and nature of claims may serve to detect failures of internal control. Answer (C) is incorrect. An edit control should be built into the application to test for valid policy numbers. Answer (D) is incorrect. Batch controls are designed to ensure that all items submitted are processed, i.e., that they are not lost or added to. Batch controls serve a control purpose, but the major concern in this situation is the validity of the input. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 315 Printed for Sanja Knezevic [574] Gleim #: 6.6.61 A company that has many branch stores has decided to use its bestperforming store as a benchmark organization for the purpose of analyzing the accuracy and reliability of branch store financial reporting. Which one of the following is the most likely measure to be included in a financial benchmark? High turnover A. of employees. B. High level of employee participation in setting budgets. C. High amount of bad debt write-offs. D. High number of suppliers. Answer (A) is incorrect. Turnover of employees is an internal nonfinancial benchmark. Answer (B) is incorrect. Employee participation in setting budgets is an internal nonfinancial benchmark. Answer (C) is correct. Internal benchmarking is the application of best practices in one part of the organization (e.g., a high-performing branch store) to its other parts (other branches). This process requires, among other things, use of quantitative and qualitative measures. A key indicator for financial performance measurement is the amount of bad debt write-offs. A high level of bad debt writeoffs could indicate fraud, which would compromise the accuracy and reliability of financial reports. Bad debt write-offs may result from recording fictitious sales. Answer (D) is incorrect. The number of suppliers is not a financial benchmark. [575] Gleim #: 6.7.62 Accounts payable schedule verification may include the use of analytical information. Which of the following is analytical information? A. Comparing the schedule with the accounts payable ledger or unpaid voucher file. B. Comparing the balance on the schedule with the balances of prior years. Comparing confirmations received from selected creditors with the accounts payable ledger. C. D. Examining vendors’ invoices in support of selected items on the schedule. Answer (A) is incorrect. Comparing the schedule with the accounts payable ledger or unpaid voucher file is a test of details. Answer (B) is correct. Analytical procedures are useful in identifying (1) unexpected differences, (2) the absence of differences when they are expected, (3) potential errors, (4) potential fraud or illegal acts, or (5) other unusual or nonrecurring transactions or events (PA 2320-1, para. 2). Thus, they may include comparison of current-period information with budgets, forecasts, or similar information for prior periods. Answer (C) is incorrect. Comparing confirmations received from selected creditors with the accounts payable ledger is a test of details. Answer (D) is incorrect. Examining vendors’ invoices in support of selected items on the schedule is a test of details. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 316 Printed for Sanja Knezevic fb.com/ciaaofficial [576] Gleim #: 6.7.63 Analytical procedures Are considered direct information about the assertion A. being evaluated. B. Involve such tests as confirmation of receivables. C. May provide the best available information for the completeness assertion. D. Are never sufficient by themselves to support management assertions. Answer (A) is incorrect. Although relevant, analytical information is not direct. It is a means of gathering information without testing particular transactions directly. Answer (B) is incorrect. Analytical information involves a study of plausible relationships among data. Confirmation is a substantive test of details. Answer (C) is correct. Analytical procedures usually involve summarizing and comparing data so that trends and other important relationships may be detected. Procedures range from simple comparisons of amounts reported to advanced statistical and modeling techniques. The use of analytical procedures involves judgment and focuses on the overall reasonableness of recorded amounts. Thus, analytical procedures provide information that all transactions and accounts that should be presented are included. In some circumstances, the internal auditor may be able to determine that analytical procedures by themselves provide the desired level of assurance. Answer (D) is incorrect. For assertions of low materiality, analytical information may be considered sufficient. [577] Gleim #: 6.7.64 During an engagement, the internal auditor should consider the following factor(s) in determining the extent to which analytical procedures should be used during the engagement: A. Adequacy of the system of internal control. B. Significance of the area being examined. C. Precision with which the results of analytical audit procedures can be predicted. D. All of the answers are correct. Answer (A) is incorrect. The adequacy of the system of internal control should be considered. Answer (B) is incorrect. The significance of the area being examined should be considered. Answer (C) is incorrect. The precision with which the results of analytical procedures can be predicted should be considered. Answer (D) is correct. When determining the extent to which analytical procedures should be used, the internal auditor considers (1) the significance of the area being examined, (2) the assessment of risk management in the audited area, (3) the adequacy of the internal control system, (4) the availability and reliability of financial and nonfinancial information, (5) the precision with which the results of analytical audit procedures can be predicted, (6) the availability and comparability of information regarding the industry in which the organization operates, and (7) the extent to which other procedures provide evidence (PA 23201, para. 5). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 317 Printed for Sanja Knezevic [578] Gleim #: 6.7.65 The internal auditor of an organization with a recently automated human resources system reviews the retirement benefits plan and determines that the pension and medical benefits have been changed several times in the past 10 years. The internal auditor wishes to determine whether further investigation is justified. The most appropriate engagement procedure is to Review the trend of overall retirement expense over the last 10 years. If it has increased, further investigation is needed. A. Use generalized audit software to take a monetary-unit sample of retirement pay and determine whether each retired employee was paid correctly. B. Review reasonableness of retirement pay and medical expenses on a per-person basis stratified by which plan was in effect when the employee retired. C. Use generalized audit software to take an attribute sample of retirement pay and perform detailed testing to determine whether each person chosen was given the proper benefits. D. Answer (A) is incorrect. Reviewing the trend of overall retirement expense over the last 10 years does not consider the changes in plans or the number of employees retired. Answer (B) is incorrect. The sample should be stratified. The population is not homogeneous. Answer (C) is correct. Analytical procedures often provide the internal auditor with an efficient and effective means of obtaining evidence. The assessment results from comparing information with expectations identified or developed by the internal auditor. Analytical procedures are useful in identifying (1) unexpected differences, (2) the absence of differences when they are expected, (3) potential errors, (4) potential fraud or illegal acts, or (5) other unusual or nonrecurring transactions or events (PA 2320-1, para. 2). Accordingly, significant changes, such as those in pension and medical benefits, require the internal auditor to refine his/her expectations. In these circumstances, the internal auditor must stratify the sample according to the plans in effect when the employees retired and develop a predicted result for each person based on the stratum to which (s)he belongs. Answer (D) is incorrect. Taking an attribute sample of retirement pay does not meet the engagement objective of determining whether further investigation is warranted. [579] Gleim #: 6.7.66 Analytical procedures enable the internal auditor to predict the balance or quantity of an item. Information to develop this estimate can be obtained by all of the following except Tracing transactions through the system to determine whether procedures are being applied as prescribed. A. Comparing financial data with data for comparable prior periods, anticipated results (e.g., budgets and forecasts), and similar data for the industry in which the entity operates. B. Studying the relationships of elements of financial data that would be expected to conform to a predictable pattern based upon the entity’s experience. C. Studying the relationships of financial data with relevant D. nonfinancial data. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 318 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Tracing transactions through the system is a test of controls directed toward the operating effectiveness of internal control, not an analytical procedure. Answer (B) is incorrect. The basic premise of analytical procedures is that plausible relationships among data may be reasonably expected to exist and continue in the absence of known conditions to the contrary. Well-drafted budgets and forecasts prepared at the beginning of the year should therefore be compared with actual results, and engagement client information should be compared with data for the industry in which the engagement client operates. Answer (C) is incorrect. The internal auditor should expect financial ratios and relationships to exist and to remain relatively stable in the absence of reasons for variation. Answer (D) is incorrect. Financial information is related to nonfinancial information; e.g., salary expense should be related to the number of hours worked. [580] Gleim #: 6.7.67 Analytical procedures in which current financial statements are compared with budgets or previous statements are primarily intended to determine the Adequacy of financial statement A. disclosure. B. Existence of specific errors or omissions. C. Overall reasonableness of statement contents. D. Use of an erroneous cutoff date. Answer (A) is incorrect. Analytical procedures concern interrelationships among data, not the propriety of disclosure. Answer (B) is incorrect. Analytical procedures are concerned with overall reasonableness, not the existence of specific errors. Answer (C) is correct. Analytical procedures often provide the internal auditor with an efficient and effective means of obtaining evidence. The assessment results from comparing information with expectations identified or developed by the internal auditor. Analytical procedures are useful in identifying (1) unexpected differences, (2) the absence of differences when they are expected, (3) potential errors, (4) potential fraud or illegal acts, or (5) other unusual or nonrecurring transactions or events (PA 2320-1, para. 2). Thus, a comparison of current-period information with budgets or previous-period information is helpful in planning the engagement. This comparison may identify conditions, such as unreasonable amounts in financial statements, that may require subsequent engagement procedures. Answer (D) is incorrect. Analytical procedures detect unreasonable amounts, not the specific causes of unexpected conditions. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 319 Printed for Sanja Knezevic [581] Gleim #: 6.7.68 A rental car organization’s fleet maintenance division uses a different code for each type of inventory transaction. A daily summary report lists activity by part number and transaction code. The report is reconciled by the parts room supervisor to the day’s material request forms and is then forwarded to the fleet manager for approval. The use of transaction codes provides the fleet manager with information concerning the types of inventory activities. The internal auditor is considering an analytical review of transaction codes and materials used. The objective of this review is to Provide information about overstocked A. inventory items. B. Reveal shortages in perpetual inventory records. C. Determine whether inventory items are properly valued. D. Identify possible material lost due to employee theft. Answer (A) is incorrect. The summary report does not include stocking levels. Answer (B) is incorrect. The summary report concerns only issued items. Answer (C) is incorrect. The summary report does not address the valuation assertion. Answer (D) is correct. Analytical procedures often provide the internal auditor with an efficient and effective means of obtaining evidence. The assessment results from comparing information with expectations identified or developed by the internal auditor. Analytical procedures are useful in identifying (1) unexpected differences, (2) the absence of differences when they are expected, (3) potential errors, (4) potential fraud or illegal acts, or (5) other unusual or nonrecurring transactions or events (PA 2320-1, para. 2). An analysis of materials used and materials issued may reveal a discrepancy. One possible explanation for excessive issuance of materials is employee theft. [582] Gleim #: 6.7.69 During an operational audit engagement, an auditor compared the inventory turnover rate of a subsidiary with established industry standards in order to A. Evaluate the accuracy of internal financial reports. B. Test controls designed to safeguard assets. C. Determine compliance with corporate procedures regarding inventory levels. D. Assess performance and indicate where additional audit work may be needed. Answer (A) is incorrect. Comparison with industry standards will not test the accuracy of internal reporting. Answer (B) is incorrect. Comparison with industry standards will not test the controls designed to safeguard the inventory. Answer (C) is incorrect. Comparison with industry standards will not test compliance. Answer (D) is correct. Inventory turnover provides analytical information. It equals cost of sales divided by average inventory. A low turnover ratio implies that inventory is excessive, for example, because the goods are obsolete or because the organization has overestimated demand. Accordingly, such an analytical procedure will provide an indication of the efficiency and effectiveness of the subsidiary’s management of the inventory. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 320 Printed for Sanja Knezevic fb.com/ciaaofficial [583] Gleim #: 6.7.70 The use of an analytical review to verify the correctness of various operating expenses would not be a preferred approach if An auditor notes strong indicators of a specific fraud involving A. these accounts. B. Operations are relatively stable and have not changed much over the past year. An auditor would like to identify large, unusual, or non-recurring transactions during the year. C. Operating expenses vary in relation to other operating expenses, but not in relation to revenue. D. Answer (A) is correct. Analytical auditing procedures assist internal auditors in identifying conditions that may require subsequent engagement procedures. Accordingly, if the auditor already suspects fraud involving operating expenses, a more directed audit approach is appropriate. Answer (B) is incorrect. Operational stability suggests that the normal analytical relationships involving operating expenses continue to exist. This stability helps the auditor to develop expectations that may be used for comparison with actual results. Answer (C) is incorrect. Analytical review is useful in identifying unusual or nonrecurring transactions or events. Answer (D) is incorrect. Analytical review is appropriate when plausible relationships among the data allow the auditor to develop or identify reasonable expectations that may be compared with actual data. For example, such relationships may include the ways in which operating expenses vary relative to each other. Analytical review of these expenses does not require that they be related to revenue. [584] Gleim #: 6.8.71 A company with many branch stores has decided to benchmark one of its stores for the purpose of analyzing the accuracy and reliability of branch store financial reporting. Which one of the following is the most likely measure to be included in a financial benchmark? A. High turnover of employees. B. High level of employee participation in setting budgets. C. High amount of bad debt write-offs. D. High number of suppliers. Answer (A) is incorrect. Turnover of employees is not a financial benchmark. Answer (B) is incorrect. Employee participation in setting budgets is not a financial benchmark. Answer (C) is correct. The level of bad debts written off as uncollectible is a benchmark stated in financial terms. A level exceeding the benchmark could indicate fraud, which compromises the accuracy and reliability of financial reports. Bad debt write-offs may result from recording fictitious sales. Answer (D) is incorrect. The number of suppliers is not a financial benchmark. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 321 Printed for Sanja Knezevic [585] Gleim #: 6.8.72 The legislative auditing bureau of a country is required to perform compliance engagements involving organizations that are issued defense contracts on a cost-plus basis. Contracts are clearly written to define acceptable costs, including developmental research cost and appropriate overhead rates. During the past year, the government has engaged in extensive outsourcing of its activities. The outsourcing included contracts to run cafeterias, provide janitorial services, manage computer operations and systems development, and provide engineering of construction projects. The contracts were modeled after those used for years in the defense industry. The legislative internal auditors are being called upon to expand their efforts to include compliance engagements involving these contracts. Upon initial investigation of these outsourced areas, the internal auditor found many areas in which the outsourced management has apparently expanded its authority and responsibility. For example, the contractor that manages computer operations has developed a highly sophisticated security program that may represent the most advanced information security in the industry. The internal auditor reviews the contract and sees reference only to providing appropriate levels of computing security. The internal auditor suspects that the governmental agency may be incurring developmental costs that the outsourcer may use for competitive advantage in marketing services to other organizations. Assuming that a high degree of security is needed, which of the following potential sources of information will also be relevant to the internal auditor’s assessment of whether the governmental unit is being charged for computer security that exceeds the entity’s needs? Comparison of the security system with best practices implemented for similar systems I. Comparison of the security system with recent publications on stateof-the-art systems II. Tests of the functionality of III. the security system A. II only. B. I and II only. C. III only. D. I, II, and III. Answer (A) is incorrect. Benchmarking (identifying the best practices of similar entities) also provides relevant information. Answer (B) is correct. Comparison of the security system with best practices implemented for similar systems and with recent publications on state-of-the-art systems is the best approach. It compares the system being developed with cutting edge systems and provides the internal auditor with a basis to address the outsourcer’s claim that the system is the minimum necessary for the organization. Answer (C) is incorrect. Testing the functionality of the system provides information on whether the system works, not whether it is appropriate for the entity. Answer (D) is incorrect. Testing the functionality of the system provides information on whether the system works, not whether it is appropriate for the entity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 322 Printed for Sanja Knezevic fb.com/ciaaofficial [586] Gleim #: 6.8.73 An example of an internal nonfinancial benchmark is The labor rate of comparably skilled employees at a major A. competitor’s plant. The average actual cost per pound of a specific product at the company’s most efficient plant. B. A US $50,000 limit on the cost of employee training programs at each of the company’s plants. C. The percentage of customer orders delivered on time at the company’s most efficient plant. D. Answer (A) is incorrect. The labor rate of comparably skilled employees at a major competitor’s plant is a financial measure. Answer (B) is incorrect. The average actual cost per pound of a specific product at the company’s most efficient plant is a financial measure. Answer (C) is incorrect. A US $50,000 limit on the cost of employee training programs at each of the company’s plants is a financial measure. Answer (D) is correct. Benchmarking is a continuous evaluation of the practices of the best organizations in their class and the adaptation of processes to reflect the best of these practices. It entails analysis and measurement of key outputs against those of the best organizations. This procedure also involves identifying the underlying key actions and causes that contribute to the performance difference. The percentage of orders delivered on time at the company’s most efficient plant is an example of an internal nonfinancial benchmark. [587] Gleim #: 6.8.74 What is the first phase in the benchmarking process? A. Organize benchmarking teams. B. Select and prioritize benchmarking projects. C. Researching and identifying best-in-class performance. D. Data analysis. Answer (A) is incorrect. Organizing benchmarking teams is a subsequent phase. Answer (B) is correct. The first phase in the benchmarking process is to select and prioritize benchmarking projects. The next phase is to organize benchmarking teams. Researching and identifying best-in-class is the third phase in the benchmarking process. The fourth phase is data analysis, and the final phase is the implementation phase. Answer (C) is incorrect. Researching and identifying best-in-class performance is a subsequent phase. Answer (D) is incorrect. Data analysis is a subsequent phase. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 323 Printed for Sanja Knezevic [588] Gleim #: 6.8.75 Which of the following statements regarding benchmarking is false? Benchmarking involves continuously evaluating the practices of bestin-class organizations and adapting company processes to incorporate the best of these practices. A. Benchmarking, in practice, usually involves a company’s formation of benchmarking teams. B. Benchmarking is an ongoing process that entails quantitative and qualitative measurement of the difference between the company’s performance of an activity and the performance by the best in the world or the best in the industry. C. The benchmarking organization against which a firm is comparing itself must be a direct competitor. D. Answer (A) is incorrect. It is a true statement about benchmarking. Answer (B) is incorrect. It is a true statement about benchmarking. Answer (C) is incorrect. It is a true statement about benchmarking. Answer (D) is correct. Benchmarking is an ongoing process that entails quantitative and qualitative measurement of the difference between the company’s performance of an activity and the performance by a best-in-class organization. The benchmarking organization against which a firm is comparing itself need not be a direct competitor. The important consideration is that the benchmarking organization be an outstanding performer in its industry. [589] Gleim #: 6.8.76 The phase of the benchmarking process in which the team must be able to justify its recommendations is the Prioritize benchmarking A. projects phase. B. Implementation phase. C. Data analysis phase. D. Researching and identifying best in class performance phase. Answer (A) is incorrect. This is the stage where businesses must understand key business processes and drivers. Answer (B) is correct. Leadership is most important in the implementation phase of the benchmarking process because the team must be able to justify its recommendations. Also, the process improvement teams must manage the implementation of approved changes. Answer (C) is incorrect. The data analysis phase entails identifying performance gaps and understanding the reasons they exist. Answer (D) is incorrect. This stage involves the setting up of databases and information-gathering methods. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 324 Printed for Sanja Knezevic fb.com/ciaaofficial [590] Gleim #: 6.8.77 Researching and identifying best-in-class performance is often the most difficult phase. Which of the following is not a critical step? Setting A. up databases. B. Choosing information-gathering methods. C. Formatting questionnaires. D. Employee training and empowerment. Answer (A) is incorrect. Setting up databases is a critical step in the researching and identifying phase. Answer (B) is incorrect. Choosing information-gathering methods is a critical step in the researching and identifying phase. Answer (C) is incorrect. Formatting questionnaires is a critical step in the researching and identifying phase. Answer (D) is correct. The critical steps in the researching and identifying phase are setting up databases, choosing information-gathering methods, formatting questionnaires, and selecting benchmarking partners. Employee training and empowerment is part of total quality management (TQM). [591] Gleim #: 6.8.78 Which of the following is true of benchmarking? Benchmarking is typically accomplished by comparing an organization’s performance with the performance of its closest competitors. A. Benchmarking can be performed using either qualitative or quantitative comparisons. B. Benchmarking is normally limited to manufacturing operations and production processes. C. Benchmarking is accomplished by comparing an organization’s performance to that of the best-performing organizations. D. Answer (A) is incorrect. Benchmarking involves a comparison with industry leaders or world-class operations. It uses either industry-wide amounts (to protect the confidentiality of information provided by participating organizations) or amounts from cooperating organizations. Answer (B) is incorrect. Benchmarking requires measurements, which involve quantitative comparisons. Answer (C) is incorrect. Benchmarking can be applied to all of the functional areas in an organization. In fact, manufacturing often tends to be industry-specific, whereas activities such as processing an order or paying an invoice are not. Nonmanufacturing functions often provide a greater opportunity to improve by learning from global leaders. Answer (D) is correct. Benchmarking is a continuous evaluation of the practices of the best organizations in their class and the adaptation of processes to reflect the best of these practices. It entails analysis and measurement of key outputs against those of the best organizations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 325 Printed for Sanja Knezevic [592] Gleim #: 6.8.79 An organization wants to improve on its performance measures for a new business line. Which type of benchmarking is most likely to provide information useful for this purpose? A. Functional. B. Competitive. C. Generic. D. Internal. Answer (A) is correct. The type of benchmarking most likely to help improve performance measures for a new business line is functional benchmarking. Comparison with organizations that perform related functions within the same technological area provides information about what is being achieved elsewhere in the new business line. Answer (B) is incorrect. Comparison with the best competitors focuses on performance in related organizations as a whole and likely includes some activities unrelated to the new business line. Answer (C) is incorrect. Comparison of processes that are virtually the same regardless of industry (such as document processing) would not be as helpful as comparison of processes that are similar in function. Answer (D) is incorrect. Comparison against the best within the same organization may be misleading. It does not provide information about what is being accomplished outside the organization in the new business line. [593] Gleim #: 6.9.80 An inexperienced internal auditor notified the senior auditor of a significant variance from the engagement client’s budget. The senior told the new internal auditor not to worry because the senior had heard that there had been an unauthorized work stoppage that probably accounted for the difference. Which of the following statements is most appropriate? The new internal auditor should have investigated the matter fully and not bothered the senior. A. The senior used proper judgment in curtailing what could have been a wasteful investigation. B. The senior should have halted the engagement until the variance was fully explained. C. The senior should have aided the new internal auditor in formulating a plan for accumulating appropriate information. D. Answer (A) is incorrect. An inexperienced internal auditor should refer this matter to the senior. Answer (B) is incorrect. The facts given do not support the conclusion that accumulating additional information would be wasteful. Answer (C) is incorrect. The variance needs explanation, but the engagement should continue. Answer (D) is correct. When analytical audit procedures identify unexpected results or relationships, the internal auditor evaluates such results or relationships (PA 2320-1, para. 6). The senior allowed the identified variance to go unevaluated. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 326 Printed for Sanja Knezevic fb.com/ciaaofficial [594] Gleim #: 6.9.81 A small city managed its own pension fund. According to the city charter, investments could be made only in bonds, money market funds, or high-quality stocks. The internal auditor has already verified the existence of the pension fund’s assets. The fund balance was not very large and was managed by the city treasurer. The internal auditor decided to estimate income from investments of the fund by multiplying the average fund balance by a weighted-average rate based on the current portfolio mix. Upon doing so, the internal auditor found that recorded return was substantially less than was expected. The internal auditor’s next procedure should be to Inquire of the treasurer as to the reason that income appears to be less than expected. A. Prepare a more detailed estimate of income by consulting a dividend and reporting service that lists the interest or dividends paid on specific stocks and bonds. B. Inform management and the board that fraud is suspected and suggest that legal counsel be called in to complete the investigation. C. Select a sample of entries to the pension fund income account and trace to the cash journal to determine if cash was received. D. Answer (A) is incorrect. The internal auditor should refine the estimate further before discussing the matter with the treasurer. Even if the internal auditor has confidence in the first estimate, the suspicion of potential fraud should lead the internal auditor to do further work, e.g., tracing the estimated income developed in the first step to the cash receipts book before confronting the treasurer. Answer (B) is correct. When analytical audit procedures identify unexpected results or relationships, for example, when pension fund assets are suspiciously low, the internal auditor evaluates such results or relationships (PA 2320-1, para. 6). Before inquiring of client management, the auditor should obtain more detailed information about the unexpected results or relationships. Answer (C) is incorrect. The internal auditor does not have sufficient information to justify the conclusion that fraud has occurred. Answer (D) is incorrect. This procedure would provide information only about recorded income. [595] Gleim #: 6.9.82 While testing the effectiveness of inventory controls, the internal auditor makes a note in the working papers that most of the cycle count adjustments for the facility involved transactions of the machining department. The machining department also had generated an extraordinary number of cycle count adjustments in comparison with other departments last year. The internal auditor should Interview management and apply other engagement procedures to determine whether transaction controls and procedures within the machining department are adequate. A. Do no further work because the concern was not identified by the analytical procedures included in the engagement work program. B. Notify internal auditing management that C. fraud is suspected. Place a note in the working papers to review this matter in detail during the next engagement. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 327 Printed for Sanja Knezevic Answer (A) is correct. When analytical audit procedures identify unexpected results or relationships, the internal auditor evaluates such results or relationships. The auditor may ask management about the reasons for the difference and would corroborate management’s explanation (PA 2320-1, para. 6). Answer (B) is incorrect. The engagement work program is a guide that does not restrict the auditor from pursuing information unknown at the time that the program was written. Answer (C) is incorrect. The facts do not yet support a conclusion that fraud has occurred. Answer (D) is incorrect. The risk of a material misstatement of inventory should be addressed promptly. [596] Gleim #: 6.9.83 An internal auditor was evaluating the effectiveness and efficiency of the operation of the motor pool. The engagement work program included the use of analytical procedures to observe the trend of expenses for major overhauls of heavy-wheeled vehicles. This trend showed a substantial increase in the last year of the ratios of monetary amounts spent in relation to (1) the number of vehicles being used, (2) the mileage of the vehicles, (3) the age of the equipment, and (4) environmental conditions. The auditor’s investigation indicated that two new maintenance firms were being used. The expenditure packages from the maintenance work were complete; however, the billings for the work had an unusual regularity. The identification of the vehicles being serviced did not correspond to the vehicle maintenance reports. Possible engagement procedures include Discussing the matter with the superintendent of maintenance and asking for an explanation 1. Preparing a schedule of the types of maintenance being performed and comparing it with manufacturers’ maintenance guides 2. Analyzing vehicles’ trip tickets to determine if they contain indications of problems needing attention 3. Reviewing deadline reports to determine that vehicles were not in service on the dates of maintenance work 4. Reviewing dispatch schedules to determine whether vehicles were dispatched for use on days the maintenance work was reported as performed 5. Discussing the matter 6. with plant security Which of the above actions should have the highest priority? A. 1, 6, and 4. B. 4, 5, and 6. C. 6, 5, and 1. D. 2, 3, and 4. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 328 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Discussing the matter with the superintendent could compromise the investigation if (s)he is engaged in fraudulent activities or tells someone who is. Answer (B) is correct. When analytical procedures identify unexpected results or relationships, the internal auditor evaluates such results or relationships. This evaluation includes determining whether the difference from expectations could be a result of fraud, error, or a change in conditions. The auditor may ask management about the reasons for the difference and would corroborate management’s explanation, for example, by modifying expectations and recalculating the difference or by applying other audit procedures (PA 2320-1, para. 6). Substantial increases in maintenance cost ratios indicate a need for a more extensive investigation. Items 4 and 5 could provide information regarding the status of vehicles. If discrepancies are found, the appropriate authorities within the organization should be consulted. Answer (C) is incorrect. Discussing the matter with the superintendent could compromise the investigation, and the days that the vehicles were in use is irrelevant. Answer (D) is incorrect. Items 2 and 3, although potential indicators of fraud, do not provide conclusive information. [597] Gleim #: 6.9.84 The internal auditor of a construction enterprise that builds foundations for bridges and large buildings performed a review of the expense accounts for equipment (augers) used to drill holes in rocks to set the foundation for the buildings. During the review, the internal auditor noted that the expenses related to some of the auger accounts had increased dramatically during the year. The internal auditor inquired of the construction manager who offered the explanation that the augers last 2 to 3 years and are expensed when purchased. Thus, the internal auditor should see a decrease in the expense accounts for these augers in the next year but would expect an increase in the expenses of other augers. The internal auditor also found out that the construction manager is responsible for the inventorying and receiving of the augers and is a part owner of a business that supplies augers to the organization. The supplier was approved by the president to improve the quality of equipment. Assume the internal auditor did not find a satisfactory explanation for the results of the analytical procedures performed and has conducted the appropriate follow-up procedures. The engagement in this area is otherwise complete. Which of the following would be the most appropriate action to take? Note the actions and follow-up next year. Defer the reporting to management until a satisfactory explanation can be obtained. A. Expand engagement procedures by observing the receipt of all augers during a reasonable period of time and trace the receipts to the appropriate accounts. Determine causes of any discrepancies. B. Report the observations, as they are, to management and recommend an investigation for possible fraud. C. Report the observations to the construction manager and insist that appropriate controls such as independent receiving reports be implemented. Follow up to see if the controls are properly implemented. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 329 Printed for Sanja Knezevic Answer (A) is incorrect. The auditor has an ethical duty to report material facts that, if not disclosed, may distort the reporting of activities under review (Rule of Conduct 2.3). Answer (B) is incorrect. The results should be reported to management. The suggested procedure is incomplete and not likely to determine the causes of the problem. Answer (C) is correct. When analytical audit procedures identify unexpected results or relationships, the internal auditor evaluates such results or relationships. Unexplained results or relationships discovered by applying analytical procedures may be an indication of a significant problem (e.g., a potential error, fraud, or illegal act). Results or relationships that are not adequately explained may indicate a situation to be communicated to senior management and the board. Depending on the circumstances, the internal auditor may recommend appropriate action (PA 2320-1, para. 6). Answer (D) is incorrect. The results should be reported to other levels of management. The internal auditor has already noted that the construction manager has a conflict of interest. Furthermore, the internal auditor cannot insist that controls be implemented; (s)he can only recommend. [598] Gleim #: 6.9.85 Which result of an analytical procedure suggests the existence of obsolete merchandise? Decrease in the inventory A. turnover rate. B. Decrease in the ratio of gross profit to sales. C. Decrease in the ratio of inventory to accounts payable. D. Decrease in the ratio of inventory to accounts receivable. Answer (A) is correct. Inventory turnover is equal to cost of sales divided by average inventory. If inventory is increasing at a faster rate than sales, the turnover rate decreases and suggests a buildup of unsalable inventory. The ratios of gross profit to sales, inventory to accounts payable, and inventory to accounts receivable do not necessarily change when obsolete merchandise is on hand. Answer (B) is incorrect. The ratio of gross profit to sales does not necessarily change when obsolete merchandise is on hand. Answer (C) is incorrect. The ratio of inventory to accounts payable does not necessarily change when obsolete merchandise is on hand. Answer (D) is incorrect. The ratio of inventory to accounts receivable does not necessarily change when obsolete merchandise is on hand. [599] Gleim #: 6.9.86 An internal auditor decides to perform an inventory turnover analysis for both raw materials inventory and finished goods inventory. The analysis would be potentially useful in Identifying products for which management has not been attuned to changes in market demand. A. B. Identifying potential problems in purchasing activities. C. Identifying obsolete inventory. D. All of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 330 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. An inventory turnover analysis may also indicate potential problems in purchasing activities and the presence of obsolete inventory. Answer (B) is incorrect. An inventory turnover analysis may also indicate erroneous demand forecasts and the presence of obsolete inventory. Answer (C) is incorrect. An inventory turnover analysis may also indicate potential problems in purchasing activities and erroneous demand forecasts. Answer (D) is correct. Inventory turnover provides analytical information. It equals cost of sales divided by average inventory. A low turnover ratio implies that inventory is excessive, for example, because the goods are obsolete or because the organization has overestimated demand. [600] Gleim #: 6.9.87 An internal auditor’s preliminary analysis of accounts receivable turnover revealed the following rates: Year 1 Year 2 Year 3 7.3 6.2 4.3 Which of the following is the most likely cause of the decrease in accounts receivable turnover? Increase in the cash A. discount offered. B. Liberalization of credit policy. C. Shortening of due date terms. D. Increased cash sales. Answer (A) is incorrect. An increase in cash sales that reduces credit sales as a result of an increased cash discount has an indeterminate effect on the turnover ratio. Both the numerator and the denominator are decreased but not necessarily by the same amount. An increase in cash sales not affecting credit sales has no effect on the ratio. Answer (B) is correct. The accounts receivable turnover ratio equals net credit sales divided by average accounts receivable. Accounts receivable turnover will decrease if net credit sales decrease or average accounts receivable increase. Liberalization of credit policy will increase receivables. Answer (C) is incorrect. Shortening due dates decreases the average accounts receivable outstanding and increases the ratio if other factors are held constant. Answer (D) is incorrect. Increased cash sales have an indeterminate effect on the turnover ratio. [601] Gleim #: 6.9.88 A company’s accounts receivable turnover rate decreased from 7.3 to 4.3 over the last 3 years. What is the most likely cause for the decrease? A. An increase in the discount offered for early payment. B. A more liberal credit policy. C. A change in net payment due from 30 to 25 days. D. Increased cash sales. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 331 Printed for Sanja Knezevic Answer (A) is incorrect. An increase in cash sales that reduces credit sales as a result of an increased cash discount has an indeterminate effect on the turnover ratio. Both the numerator and the denominator are decreased but not necessarily by the same amount. An increase in cash sales not affecting credit sales has no effect on the ratio. Answer (B) is correct. The accounts receivable turnover ratio equals net credit sales divided by average accounts receivable. Accounts receivable turnover will decrease if net credit sales decrease or average accounts receivable increase. Liberalization of credit policy will increase receivables. Answer (C) is incorrect. Shortening due dates decreases the average accounts receivable outstanding and increases the ratio if other factors are held constant. Answer (D) is incorrect. Increased cash sales have an indeterminate effect on the turnover ratio. [602] Gleim #: 6.9.89 Two major retail organizations, both publicly traded and operating in the same geographic area, have recently merged. Both are approximately the same size and have internal audit activities. Organization A has little EDI experience. Organization B has invested heavily in information technology and has EDI connections with its major vendors. The board has asked the internal auditors from both organizations to analyze risk areas that should be addressed after the merger. The chief audit executive of Organization B has suggested that the two internal audit activities have a planning meeting to share work programs, scope of engagement coverage, and copies of engagement communications that were delivered to their boards. Management has also suggested that the internal auditors review the compatibility of the organizations’ two computer systems and control philosophy for individual store operations. The two organizations agree to share data on store operations. The data reveal that three stores in Organization A are characterized by significantly lower gross margins, higher-than-average sales volume, and higher levels of employee bonuses. The three stores are part of a set of six that are managed by a relatively new section manager. In addition, the store managers of the three stores are also relatively new. The most likely cause of the observed data is The relative inexperience of A. the store managers. B. Problems with employee training and employee ability to meet customer needs. Fraudulent activity whereby goods are taken from the stores, thus resulting in the lower gross margins. C. Promotional activities that offer large discounts coupled with the payment of bonuses to employees who reach targeted sales goals. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 332 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The inexperience of the store managers has no necessary correlation with higher sales and bonuses. Answer (B) is incorrect. Problems with employee ability to meet customer needs might result in lower sales volume and bonuses. Answer (C) is incorrect. No evidence of fraud is given. If fraud were occurring, inventory shrinkage would be apparent. Also, this explanation does not account for the higher sales and bonuses. Answer (D) is correct. Large discounts stimulate demand (increase unit sales volume) but reduce the gross commissions profit (gross margin). If commissions are pegged to sales volume, the compensation of the sales staff will increase in these circumstances even as gross margins are squeezed. [603] Gleim #: 6.9.90 An internal auditor performs an analytical review by comparing the gross margins of various divisional operations with those of other divisions and with the individual division’s performance in previous years. The internal auditor notes a significant increase in the gross margin at one division. The internal auditor does some preliminary investigation and also notes that no changes occurred in products, production methods, or divisional management during the year. The most likely cause of the increase in gross margin is a(n) Increase in the number of competitors selling A. similar products. Decrease in the number of suppliers of the material used in manufacturing the product. B. C. Overstatement of year-end inventory. D. Understatement of year-end accounts receivable. Answer (A) is incorrect. An increase in the number of competitors most likely results in price competition and a decrease in sales revenue and gross margin. Answer (B) is incorrect. A decrease in the number of suppliers most likely results in less price competition on the supply side, with a consequent increase in costs and decrease in gross margin. Answer (C) is correct. An overstatement of year-end inventory results in an increase in the gross margin (sales – cost of sales). Overstating ending inventory understates cost of sales. Answer (D) is incorrect. An understatement of accounts receivable understates sales and the gross margin. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 333 Printed for Sanja Knezevic [604] Gleim #: 6.9.91 A medium-sized municipality provides 8.5 billion gallons of water per year for 31,000 customers. The water meters are replaced at least every 5 years to ensure accurate billing. The water department tracks unmetered water to identify water consumption that is not being billed. The department recently issued the following water activity report: Activity Month 1 Month 2 Month 3 Actual 1st Quarter 1st Quarter Goal Meters Replaced 475 400 360 1,235 1,425 Leaks Reported 100 100 85 285 Leaks Repaired 100 100 85 285 100% Unmetered Water 2% 6% 2% 4% 2% Based on the activity reported for the meter replacement program, an internal auditor would conclude that Established operating standards are understood A. and are being met. B. Any corrective action needed has probably been taken during the quarter. C. Deviations from the goal should be analyzed and corrected. D. Meters should be changed every 3 years. Answer (A) is incorrect. The actual number of meters replaced is less than the goal; therefore, the goal is not being met. Answer (B) is incorrect. Corrective action has apparently not been taken. Actual replacement did not meet the goal. Answer (C) is correct. The goal has not been met and corrective action is needed. According to Performance Standard 2100, internal auditors are involved in evaluating and improving the effectiveness of control processes using a systematic and disciplined approach. Thus, internal auditors should determine the extent to which results are consistent with goals. They also should determine the extent to which management has established adequate criteria. If adequate, auditors should use these criteria in their evaluation. Answer (D) is incorrect. This cannot be determined from the information given. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 334 Printed for Sanja Knezevic fb.com/ciaaofficial [605] Gleim #: 6.9.92 A medium-sized municipality provides 8.5 billion gallons of water per year for 31,000 customers. The water meters are replaced at least every 5 years to ensure accurate billing. The water department tracks unmetered water to identify water consumption that is not being billed. The department recently issued the following water activity report: Activity Month 1 Month 2 Month 3 Actual 1st Quarter 1st Quarter Goal Meters Replaced 475 400 360 1,235 1,425 Leaks Reported 100 100 85 285 Leaks Repaired 100 100 85 285 100% Unmetered Water 2% 6% 2% 4% 2% Based on the activity reported for the unmetered water, an internal auditor would conclude that Established operating standards are understood A. and are being met. B. Further audit investigation of unmetered water is not warranted. C. Deviations from the goal were probably not corrected. D. The operating standard should be changed. Answer (A) is incorrect. The actual unmetered water percentage was greater than the goal; therefore, the goal was not met. Answer (B) is correct. Analytical auditing procedures assist internal auditors in identifying conditions, which may require subsequent engagement procedures. Month 3 performance met the standard, so the deviation in Month 2 was probably corrected, and further audit work is not warranted. Answer (C) is incorrect. The deviation in Month 2 was apparently corrected. Answer (D) is incorrect. There is no evidence that the operating standard is inappropriate. [606] Gleim #: 6.9.93 Assume an internal auditor computes an inventory turnover rate by product line and identifies a number of product lines with a rate of less than 3.5. Which of the following conclusions can be justified by these engagement results? I. The identified product lines contain obsolete inventory. II. Inventory is valued at more than net realizable value. Inventory costs are too high because the organization is carrying obsolete inventory. III. A. I and III only. B. II only. C. I, II, and III. D. None of the answers are correct. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 335 Printed for Sanja Knezevic Answer (A) is incorrect. The inventory turnover rate must be compared with industry averages to determine whether it is relatively high or low. Answer (B) is incorrect. The information provided by the inventory turnover rate is insufficient to conclude that inventory is valued at more than net realizable value. Answer (C) is incorrect. More information is needed before conclusions can be drawn about obsolescence, valuation, or cost. Answer (D) is correct. The inventory turnover rate equals cost of sales divided by average inventory. An inventory turnover rate tells the internal auditor how many times the inventory has been sold during the period. However, the rate cannot be interpreted without additional information. Thus, the internal auditor cannot determine whether obsolete items are in inventory, inventory valuation is too high, or inventory costs are too high. [607] Gleim #: 6.9.94 The following represents accounts receivable information for a corporation for a 3year period: Year 1 Year 2 Year 3 Net accounts receivable as a percentage of total assets 23.4% 27.3% 30.8% Accounts receivable turnover ratio 6.98 6.05 5.21 All of the following are plausible explanations for these changes except Fictitious sales may A. have been recorded. B. Credit and collection procedures have become ineffective. C. Allowance for bad debts is understated. D. Sales returns for credit have been overstated. Answer (A) is incorrect. Fictitious sales is a plausible answer. They would generate additional uncollectible accounts receivable that are not necessarily reflected in the allowance for bad debts. The result would be a lower turnover ratio and a higher ratio of net receivables to total assets. Answer (B) is incorrect. Ineffective credit and collection procedures is a plausible answer. They could contribute to increases in uncollectible accounts receivable that are not necessarily reflected in the allowance for bad debts. The result would be a lower turnover ratio and a higher ratio of net receivables to total assets. Answer (C) is incorrect. An understated allowance for bad debts is a plausible answer. It would contribute to overstatement of net accounts receivable as a percentage of total assets and decreases in receivables turnover. Answer (D) is correct. Overstated sales returns for credit is not a plausible answer. They would understate (not overstate) net accounts receivable. This understatement would result in lower (not higher) net accounts receivable balances as a percentage of total assets and higher (not lower) receivables turnover (sales ÷ average accounts receivable). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 336 Printed for Sanja Knezevic fb.com/ciaaofficial [608] Gleim #: 6.10.95 “Except for the missing documentation noted above, the system of internal controls over petty cash is functioning as intended.” The above statement is an example of a(n) A. Observation. B. Objective. C. Conclusion. D. Finding. Answer (A) is incorrect. A finding (observation) is an objective statement of fact about the results of audit testwork without interpretation or commentary. Answer (B) is incorrect. The IIA Glossary defines engagement objectives as broad statements developed by internal auditors that define intended engagement accomplishments. Answer (C) is correct. A conclusion/opinion is the auditor’s interpretation of the results of testwork. The conclusion/opinion allows the reader to understand the meaning of what the auditor discovered during the course of testwork. Answer (D) is incorrect. A finding (observation) is an objective statement of fact about the results of audit testwork without interpretation or commentary. [609] Gleim #: 6.10.96 After completing an engagement work program step regarding materials movement between storage and assembly, the internal auditor would most likely prepare a(n) A. Observation. B. Report. C. Conclusion. D. Opinion. Answer (A) is correct. A finding (observation) is an objective statement of fact about the results of audit testwork without interpretation or commentary. Answer (B) is incorrect. The engagement report is the final product of the engagement. Answer (C) is incorrect. After performing testwork, the next step for the internal auditor is to draft his/her findings/observations. Answer (D) is incorrect. After performing testwork, the next step for the internal auditor is to draft his/her findings/observations. [610] Gleim #: 6.10.97 Which two terms are often used interchangeably? A. “Conclusion” and “opinion.” B. “Finding” and “conclusion.” C. “Finding” and “opinion.” D. “Opinion” and “observation.” Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 337 Printed for Sanja Knezevic Answer (A) is correct. Conclusions/opinions are the internal auditor’s evaluations of the effects of the observations and recommendations on the activities reviewed. They usually put the observations and recommendations in perspective based upon their overall implications. To some extent, the terms are interchangeable. Answer (B) is incorrect. “Finding” is a synonym for “observation.” “Conclusion” is a synonym for “opinion.” Answer (C) is incorrect. “Finding” is a synonym for “observation.” “Opinion” is a synonym for “conclusion.” Answer (D) is incorrect. “Opinion” is a synonym for “conclusion.” “Observation” is a synonym for “finding.” [611] Gleim #: 6.10.98 “Three of six petty cash funds examined failed to contain either the correct amount of funds or sufficient documentation in lieu of funds, a 50% noncompliance rate.” The above statement is an example of a(n) A. Observation. B. Opinion. C. Conclusion. D. Recommendation. Answer (A) is correct. A finding/observation is an objective statement of fact about the results of audit testwork without interpretation or commentary. Answer (B) is incorrect. A conclusion/opinion is the auditor’s interpretation of the results of testwork. Answer (C) is incorrect. A conclusion/opinion is the auditor’s interpretation of the results of testwork. Answer (D) is incorrect. A recommendation is a description of actions that the auditor believes the auditee should undertake to remedy the negative observations made in the course of the engagement. [612] Gleim #: 6.10.99 The single most important factor in drawing a useful conclusion or stating a useful opinion in an engagement report is A. Use of statistical sampling techniques. B. Senior management interest in the engagement outcome. C. Auditee management assurances. D. Auditor judgment. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 338 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Statistical sampling allows the auditor to state the results of testwork with a certain level of confidence, but it is not a substitute for auditor judgment. Answer (B) is incorrect. The level of interest of senior management in the engagement must not affect the auditor’s judgment in drawing conclusions and stating opinions. Answer (C) is incorrect. Assurances provided by auditee management are among many factors used by internal auditors as input into forming findings/observations and the resulting conclusions/opinions. Answer (D) is correct. Auditor judgment is the essential element in moving from a finding/observation to a conclusion/opinion. No formula can tell an auditor whether a certain exception rate is indicative of a working or failing control. [613] Gleim #: 6.10.100 An internal auditor interviewed client personnel and obtained an understanding of the auditee department’s operations. The auditor then performed testwork. The auditor’s presentation of the results of the testwork will usually take the form of a A. Finding. B. Conclusion. C. Recommendation. D. Meeting with senior management. Answer (A) is correct. A finding (observation) is an objective statement of fact about the results of audit testwork without interpretation or commentary. Answer (B) is incorrect. A conclusion/opinion can only be drawn once the results of testwork have taken the form of a finding/observation. Answer (C) is incorrect. A recommendation can only be prepared once a finding/observation has been formulated and a conclusion/opinion has been stated. Answer (D) is incorrect. Unless the auditor has found evidence of fraud or a control deficiency that requires immediate correction, meeting with senior management is not the appropriate next step. [614] Gleim #: 7.1.1 An internal audit staffer has just completed an assessment of the engagement client’s operating and financial controls. The auditor’s preliminary conclusion is that controls are adequately designed to achieve management’s operating and financial objectives. The auditor’s next step is to A. Present his/her findings to the chief audit executive. B. Prepare a preliminary report on internal controls for presentation to the board. C. Report his/her results to the auditor in charge. D. Prepare a plan for testing internal controls. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 339 Printed for Sanja Knezevic Answer (A) is incorrect. The internal audit staffer presents his/her results to the auditor in charge of the engagement, not to the chief audit executive. Answer (B) is incorrect. Preliminary results are not sufficient for the preparation of a report. Also, the internal audit staffer presents his/her results to the auditor in charge of the engagement, not to the board. Answer (C) is correct. The auditor in charge of the engagement is responsible for coordinating the results of audit work and ensuring that work performed supports conclusions and opinions. For this reason, internal audit staff must report the results of audit work to the auditor in charge. Answer (D) is incorrect. The auditor in charge must determine whether it is appropriate to proceed with testing controls after reviewing the internal audit staffer’s results. [615] Gleim #: 7.1.2 The internal auditor has concluded that an engagement client’s system of internal controls is inadequate to achieve management’s objectives. The most appropriate next step is to Test controls to determine whether they are functioning A. as designed. B. Halt the engagement and issue a report about inadequate controls. C. Draw preliminary conclusions about internal control. Contact the engagement client’s direct supervisor to recommend that the head of the department or function under audit is transferred or terminated. D. Answer (A) is incorrect. If controls are poorly designed, testing their operation is most likely a poor use of audit resources. Answer (B) is incorrect. A determination that internal controls are inadequate is not sufficient grounds for halting a scheduled engagement. Answer (C) is correct. Internal auditors gain an understanding of the design of the engagement client’s internal controls. The auditors then draw conclusions about whether internal controls are designed adequately to achieve management’s control objectives. Answer (D) is incorrect. Advising on such personnel matters is not an appropriate internal audit function. [616] Gleim #: 7.2.3 Which of the following does not describe one of the functions of engagement working papers? A. Facilitates third-party reviews. B. Aids in the planning, performance, and review of engagements. C. Provides the principal support for engagement communications. D. Aids in the professional development of the operating staff. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 340 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The facilitation of third-party reviews is a function of working papers. Answer (B) is incorrect. Working papers aid in the planning, performance, and review of engagements. Answer (C) is incorrect. Working papers provide the principal support for results. Answer (D) is correct. Engagement working papers generally (1) aid in planning, performance, and review of engagements; (2) provide the principal support for engagement results; (3) document whether engagement objectives were achieved; (4) support the accuracy and completeness of the work performed; (5) provide a basis for the internal audit activity’s quality assurance and improvement program; and (6) facilitate third-party review (PA 2330-1, para. 2). [617] Gleim #: 7.2.4 An internal auditor’s working papers should support the observations, conclusions, and recommendations to be communicated. One of the purposes of this requirement is to Provide support for the internal audit activity’s A. financial budget. B. Facilitate quality assurance reviews. C. Provide control over working papers. Permit the audit committee to review observations, conclusions, and recommendations. D. Answer (A) is incorrect. Financial budgets are based on the planned scope of internal audit work. Answer (B) is correct. Engagement working papers, among other things, provide a basis for the internal audit activity’s quality assurance and improvement program (PA 2330-1, para. 2). Answer (C) is incorrect. Control over working papers is obtained by other means. Answer (D) is incorrect. Audit committees rarely review the full draft of a final engagement communication, much less the supporting working papers. [618] Gleim #: 7.2.5 A working paper is complete when it A. Complies with the internal audit activity’s format requirements. B. Contains all of the attributes of an observation. C. Is clear, concise, and accurate. D. Satisfies the engagement objective for which it is developed. Answer (A) is incorrect. Format requirements are superficial and indicate only that mechanical requirements have been met. They do not relate to content. Answer (B) is incorrect. A working paper may relate to only a part of an observation. Answer (C) is incorrect. Clarity, concision, and accuracy are desirable characteristics of working paper content. These qualities may be present although the working paper is not complete. Answer (D) is correct. Engagement working papers, among other things, document whether engagement objectives were achieved (PA 23301, para. 2). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 341 Printed for Sanja Knezevic [619] Gleim #: 7.2.6 The primary purpose of an internal auditor’s working papers is to Provide documentation of the planning and execution of engagement procedures performed. A. Serve as a means with which to prepare the financial B. statements. Document weaknesses in internal control with recommendations to management for improvement. C. D. Comply with the Standards. Answer (A) is correct. Engagement working papers, among other things, aid in planning, performing, and reviewing the engagement (PA 2330-1, para. 2). Answer (B) is incorrect. Working papers do not provide the means for preparation of the financial statements. Answer (C) is incorrect. Documentation of control weaknesses is only one example of working paper content, not the primary purpose for them. Answer (D) is incorrect. The preparation of adequate working papers is a requirement of the Standards but is not the primary purpose for their existence. [620] Gleim #: 7.2.7 The internal auditor prepares working papers primarily for the benefit of A. The external auditor. B. The internal audit activity. C. The engagement client. D. Senior management. Answer (A) is incorrect. Benefits to the external auditor are secondary. Answer (B) is correct. Engagement working papers generally (1) aid in planning, performance, and review of engagements; (2) provide the principal support for engagement results; (3) document whether engagement objectives were achieved; (4) support the accuracy and completeness of the work performed; (5) provide a basis for the internal audit activity’s quality assurance and improvement program; and (6) facilitate third-party review (PA 2330-1, para. 2). Hence, they primarily benefit internal auditors. Answer (C) is incorrect. Benefits to the engagement client are secondary. Answer (D) is incorrect. Benefits to senior management are secondary. [621] Gleim #: 7.2.8 Which of the following is the most important if working papers are to have the characteristics that will ensure that they achieve their primary purposes? A. Working papers must be of standard format and standard content. Working papers must be properly indexed and cross-referenced to the draft final engagement communication. B. Working papers must provide sufficient, reliable, and useful information to support the engagement results. C. Working papers must be arranged in logical order following the engagement work program sequence. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 342 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Standard content is impossible. Engagements concern different subjects. Answer (B) is incorrect. Indexing and cross-referencing are desirable but are not as fundamental as providing sufficient, reliable, relevant, and useful information. Answer (C) is correct. Working papers document the information obtained, the analyses made, and the support for the conclusions and engagement results (PA 23301, para. 1). In turn, internal auditors must identify sufficient, reliable, relevant, and useful information to achieve the engagement’s objectives (Perf. Std. 2310). Answer (D) is incorrect. Logical order is desirable but is not as fundamental as providing sufficient, reliable, relevant, and useful information. [622] Gleim #: 7.2.9 The primary purpose of an engagement working paper prepared in connection with payroll expense is to Record payroll data and analyses to support reported A. recommendations. B. Verify the work done by the internal auditor. C. Record the names of all employees. D. Provide documentation to support payroll taxes due. Answer (A) is correct. Working papers document the information obtained, the analyses made, and the support for the conclusions and engagement results (PA 2330-1, para. 1). Answer (B) is incorrect. Verification of work done is a secondary purpose. Answer (C) is incorrect. A list of employee names is but one part of the information required to support observations, conclusions, and recommendations. Answer (D) is incorrect. Payroll expense, not payroll tax, is the subject of this working paper. [623] Gleim #: 7.2.10 Which of the following most completely describes the appropriate content of working papers? A. Engagement objectives, procedures, and conclusions. B. Engagement purposes, criteria, techniques, and recommendations. Engagement objectives, procedures, observations, conclusions, and recommendations. C. D. Engagement subject, purposes, sampling information, and analysis. Answer (A) is incorrect. Working papers should also include observations and recommendations. Answer (B) is incorrect. This list describes means rather than ends. Answer (C) is correct. The primary purpose of working papers is to support the observations, conclusions, and recommendations to be communicated. Hence, they document the information obtained and the analyses made in arriving at the foregoing results. The working papers also must document whether the engagement objectives were achieved and the performance of engagement procedures. Furthermore, working papers will contain engagement work programs (PA 2330-1, paras. 1 and 2). Answer (D) is incorrect. Working papers should support all of the engagement results. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 343 Printed for Sanja Knezevic [624] Gleim #: 7.2.11 Engagement working papers include Providing a basis for evaluating the internal audit A. quality program. B. Copies of all source documents examined in the course of the engagement. C. Copies of all procedures that were reviewed during the engagement. All working papers prepared during a previous engagement performed in the same area. D. Answer (A) is correct. Engagement working papers generally (1) aid in planning, performance, and review of engagements; (2) provide the principal support for engagement results; (3) document whether engagement objectives were achieved; (4) support the accuracy and completeness of the work performed; (5) provide a basis for the internal audit activity’s quality assurance and improvement program; and (6) facilitate third-party review (PA 2330-1, para. 2). Answer (B) is incorrect. Many documents may be examined that prove to be irrelevant to the engagement objectives. These documents need not be included. Answer (C) is incorrect. In many circumstances, the exact wording of a procedure is not needed to support an observation or recommendation. A reference to the procedure in the working papers may be adequate. Answer (D) is incorrect. Some previous working papers may be outdated. However, parts of previous working papers may be included in current working papers subject to updating. [625] Gleim #: 7.2.12 The chief audit executive establishes policies for A. Standardized working papers. B. Defining the hours available for individual engagements. C. Defining standardized tick marks and ensuring compliance with them. Ensuring the written documentation of all conversations held throughout the engagement. D. Answer (A) is correct. The CAE establishes working paper policies for the various types of engagements performed. Standardized engagement working papers, such as questionnaires and audit programs, may improve the engagement’s efficiency and facilitate the delegation of engagement work (PA 23301, para. 4). Answer (B) is incorrect. The time devoted to an engagement depends on its complexity and other unique circumstances. Answer (C) is incorrect. Defining standardized tick marks and ensuring compliance with them is not required. Answer (D) is incorrect. Only conversations relevant to the engagement must be documented. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 344 Printed for Sanja Knezevic fb.com/ciaaofficial [626] Gleim #: 7.2.13 An internal auditor’s working papers should be reviewed by the Management of the A. engagement client. B. Management of the internal audit activity. C. Audit committee of the board. D. Management of the organization’s security division. Answer (A) is incorrect. The engagement client should seldom see, much less review, working papers. Answer (B) is correct. Internal auditors prepare working papers. Internal audit management reviews the prepared working papers (PA 2330-1, para. 1). Answer (C) is incorrect. The audit committee will most likely review summary communications, not working papers. Answer (D) is incorrect. Management of the security division might be shown working papers relevant to an investigation but does not have the status of a reviewer. [627] Gleim #: 7.2.14 Standardized working papers are often used, chiefly because they allow working papers to be prepared more A. Efficiently. B. Professionally. C. Neatly. D. Accurately. Answer (A) is correct. Standardized engagement working papers, such as questionnaires and audit programs, may improve the engagement’s efficiency and facilitate the delegation of engagement work (PA 2330-1, para. 4). Answer (B) is incorrect. Standard forms do not necessarily result in greater professionalism. Answer (C) is incorrect. Standard forms clearly reduce time spent in workingpaper preparation but do not necessarily result in greater neatness. Answer (D) is incorrect. Standard forms do not necessarily result in greater accuracy. [628] Gleim #: 7.3.15 An adequately documented working paper should A. Be concise but complete. B. Follow a unique form and arrangement. C. Contain examples of all forms and procedures used by the engagement client. D. Not contain copies of engagement client records. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 345 Printed for Sanja Knezevic Answer (A) is correct. Clarity, conciseness, and accuracy are desirable qualities of working papers, but completeness and support for conclusions are paramount considerations. Answer (B) is incorrect. Working papers should be uniform and consistent. Answer (C) is incorrect. Working papers should contain only information related to an engagement objective. Answer (D) is incorrect. Copies of engagement client records should be included whenever necessary. [629] Gleim #: 7.3.16 An internal auditor prepared a working paper that consisted of a list of employee names and identification numbers as well as the following statement: By matching random numbers with employee identification numbers, 40 employee personnel files were selected to verify that they contain all documents required by the organization’s policy 501. No exceptions were noted. The internal auditor did not place any tick marks on this working paper. Which one of the following changes will improve the internal auditor’s working paper the most? Use of tick marks to show that each A. file was examined. B. Removal of the employee names to protect their confidentiality. C. Justification for the sample size. D. Listing of the actual documents examined for each employee. Answer (A) is incorrect. Tick marks are not necessary. The same procedures were applied to all sample items, and no exceptions were detected. Answer (B) is incorrect. Working papers are kept confidential, so removal of employee names is unnecessary. Answer (C) is correct. The working paper should fully document the use of statistical techniques. Thus, it should specify how the sample size for this attribute sampling application was determined (factors such as confidence level, precision, etc.) Answer (D) is incorrect. Reference to the organization’s policy is equivalent to listing the documents examined. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 346 Printed for Sanja Knezevic fb.com/ciaaofficial [630] Gleim #: 7.3.17 Productivity statistics are provided quarterly to the board of directors. An internal auditor checked the ratios and other statistics in the four most recent reports. The internal auditor used scratch paper and copies of the reports to verify the accuracy of computations and compared the data used in the computations with supporting documents. The internal auditor wrote a note for the working papers describing these procedures and then discarded the scratch paper and report copies. The note stated, The ratios and other statistics in the quarterly reports to the board were checked for the last 4 quarters and appropriate supporting documents were examined. All amounts appear to be appropriate. In this situation, Four quarters do not provide a large enough sample on which to base a conclusion. A. The internal auditor’s working papers are not sufficient to facilitate an efficient review of the internal auditor’s work. B. The internal auditor should have included the scratch paper in C. the working papers. The internal auditor did not consider whether the information in the report to the board was compiled efficiently. D. Answer (A) is incorrect. The problem did not state or imply that sampling was used. Answer (B) is correct. The internal auditor’s working papers do not support the conclusions and engagement results because they do not document the procedures and the information obtained. A reviewer cannot check the internal auditor’s work without obtaining additional copies of the quarterly reports and independently recalculating the statistics. The review would be more efficient if the internal auditor had included the graphs in the working papers and had used tick marks with explanations to show which computations were checked and to describe what the internal auditor did to verify the amounts used in the computations. Answer (C) is incorrect. Scratch paper is usually not suitable for working papers. Unorganized working papers are difficult to review and understand. Answer (D) is incorrect. The problem did not state or imply that an objective of the engagement was to evaluate efficiency. [631] Gleim #: 7.3.18 Employees using personal computers have been reporting occupational injuries and claiming substantial workers’ compensation benefits. The working papers of an engagement performed to determine the extent of the organization’s exposure to such personal injury liability should include Analysis of claims by type of equipment and extent of use by individual employees. A. Confirmations from insurance carriers as to claims paid under workers’ compensation policies in force. B. C. Reviews of documentation supporting purchases of personal computers. D. Listings of all personal computers in use and the employees who use them. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 347 Printed for Sanja Knezevic Answer (A) is correct. One potential use of engagement working papers is to provide support in circumstances such as insurance claims, fraud cases, and lawsuits. Claims analysis is appropriately included in the working papers because it permits assessment of the risks associated with the two key factors (equipment in use and time spent by employees at such equipment) leading to claims. Answer (B) is incorrect. Confirmations of workers’ compensation claims fail to identify exposure to risks; they only support claims paid by the carrier under the workers’ compensation policies. Answer (C) is incorrect. Documentation supporting purchases of personal computers cannot be expected to address risk assessments. Answer (D) is incorrect. Listings of all personal computers in use and the employees using them fail to indicate the risks associated with the extent of usage and the type of equipment. [632] Gleim #: 7.3.19 Which of the following is an unnecessary feature of a working paper prepared in connection with maintenance costs? The internal auditor has initialed and dated the working paper as of the date completed even though the working paper was prepared over the preceding 4 working days. A. Total repair expense for the month preceding the engagement B. is shown. The chief audit executive has initialed the working paper as reviewer although the working paper was prepared by another person. C. Total acquisition cost of property, plant, and equipment for the preceding month is shown. D. Answer (A) is incorrect. The date of completion and signature or initials of the internal auditor are important for control of the engagement. Answer (B) is incorrect. The working papers concern maintenance cost, and the amount for the month preceding the engagement is necessary for subsequent period review. Answer (C) is incorrect. Working papers that document the engagement should be prepared by the internal auditor and reviewed by management of the internal audit activity. Answer (D) is correct. Because total acquisition cost of property, plant, and equipment is irrelevant to maintenance costs, this feature is unnecessary to support the observations, conclusions, and recommendations concerning these costs. [633] Gleim #: 7.3.20 When performing an engagement to evaluate the computerized purchasing activities of a manufacturing organization, which of the following should be included in the permanent file portion of the engagement working papers? A. Copies of the computer program documentation. B. Printouts using internal auditor-prepared programs and test data. C. Prior year’s working papers revised to reflect changes during the current year. Information concerning administrative controls over the computer operations at each location. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 348 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Program documentation is likely to change each year and will require reevaluation during each engagement. Answer (B) is incorrect. Auditor-prepared programs and test data are likely to change each year and will require reevaluation for each engagement. Answer (C) is incorrect. Prior year’s working papers revised to reflect changes in the current year pertain to the current year’s engagement. Thus, they should be contained in the current section of the working papers. Answer (D) is correct. The permanent section of the working papers should contain the information necessary for continuing engagements. Administrative controls over the computer operations of each location, which are not likely to change from year to year, are appropriately included in the permanent section of the working papers. [634] Gleim #: 7.3.21 Each individual working paper should, at a minimum, contain a(n) Expression of the internal auditor’s A. overall opinion. B. Tick mark legend. C. Complete flowchart of the system of internal controls for the area being reviewed. D. Descriptive heading. Answer (A) is incorrect. An expression of an opinion in the working papers is premature and an indicator of bias. Answer (B) is incorrect. A tick mark legend should not appear on each working paper. Answer (C) is incorrect. A flowchart of internal controls will likely be included in a working paper at the beginning of a significant engagement segment, but each working paper will not contain a flowchart. Answer (D) is correct. Each working paper must, at a minimum, identify the engagement and describe the contents or purpose of the working paper, for example, in the heading. Also, each working paper should be signed (initialed) and dated by the internal auditor and contain an index or reference number. Furthermore, verification symbols (tick marks) are likely to appear on most working papers and should be explained. [635] Gleim #: 7.3.22 Engagement working papers are indexed by means of reference numbers. The primary purpose of indexing is to A. Permit cross-referencing and simplify supervisory review. B. Support the final engagement communication. C. Eliminate the need for follow-up reviews. Determine that working papers adequately support observations, conclusions, and recommendations. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 349 Printed for Sanja Knezevic Answer (A) is correct. Indexing permits cross-referencing. It is important because it simplifies supervisory review either during the engagement or subsequently by creating a trail of related items through the working papers. It thus facilitates preparation of final engagement communications, later engagements for the same engagement client, and internal and external assessments of the internal audit activity. Answer (B) is incorrect. The working papers as a whole should support the final engagement communication. Answer (C) is incorrect. Follow-up is necessitated by engagement client conditions, not the state of working papers. Answer (D) is incorrect. The purpose of supervisory review of working papers is to determine that working papers adequately support observations, conclusions, and recommendations. [636] Gleim #: 7.3.23 Internal auditors often include summaries within their working papers. Which of the following best describes the purpose of such summaries? Summaries are prepared to conform A. with the Standards. Summaries are usually required to complete each section of an engagement work program. B. Summaries distill the most useful information from several working papers into a more usable form. C. Summaries document that the internal auditor has considered all relevant information. D. Answer (A) is incorrect. Summaries are not required by the Standards. Answer (B) is incorrect. Summaries are not usually required by engagement work programs. Answer (C) is correct. Working papers document an engagement. They contain the records of planning, the preliminary survey, the engagement work program, the results of field work, and other related matters. Summaries help to coordinate working papers related to a subject by providing concise statements of the most important information. Thus, they provide for an orderly and logical flow of information and facilitate supervisory review. Answer (D) is incorrect. Summaries are not necessary to document that the internal auditor has considered all relevant information. [637] Gleim #: 7.3.24 When engagement conclusions are challenged, the internal auditor’s factual rebuttal is best facilitated by A. Summaries in the engagement work program. B. Pro forma working papers. C. Cross-referencing of the working papers. D. Explicit procedures in the engagement work program. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 350 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The engagement work program guides the collection of information, but appropriately cross-referencing information in the working papers assists in the factual rebuttal of challenges. Answer (B) is incorrect. Pro forma working papers save time in the information collection process by guiding the internal auditor to ensure that all significant points are covered. Answer (C) is correct. Each working paper should have an index or reference number. Indexing permits cross-referencing, which simplifies supervisory review either during the engagement or subsequently by creating an information trail of related items through the working papers. It thus facilitates preparation of the final engagement communication, later engagements involving the same client, internal and external quality assessments, and factual rebuttal of challenges by clearly identifying sources and locations of facts. Answer (D) is incorrect. The engagement work program guides the collection of information, but appropriately cross-referencing information in the working papers assists in the factual rebuttal of challenges. [638] Gleim #: 7.3.25 Which of the following conditions constitutes inappropriate workingpaper preparation? All forms and directives used by the engagement client are included in the working papers. A. Flowcharts are included in B. the working papers. C. Engagement observations are cross-referenced to supporting documentation. D. Tick marks are explained in notes. Answer (A) is correct. Performance Standard 2330 states that internal auditors must document relevant information to support the conclusions and engagement results. Thus, working papers should be confined to information that is material and relevant to the engagement and the observations, conclusions, and recommendations. Hence, forms and directives used by the engagement client should be included only to the extent they support the observations, conclusions, and recommendations and are consistent with engagement objectives. Answer (B) is incorrect. A graphic representation of the engagement client’s controls, document flows, and other activities is often vital for understanding operations and is therefore a necessary part of the documentation. Answer (C) is incorrect. Cross-referencing is essential to the orderly arrangement and understanding of working papers and reduces duplication. Answer (D) is incorrect. Tick marks are verification symbols that should be standard throughout the engagement. They should be described in a note. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 351 Printed for Sanja Knezevic [639] Gleim #: 7.3.26 Which type of working-paper summary is typically used to consolidate numerical data scattered among several schedules? Statistical A. summaries. B. Segment summaries. C. Results summaries. D. Pyramid summaries. Answer (A) is correct. Summarization of facts in the working papers is a means of emphasizing important information, establishing perspective, providing an overview, aiding memory, training staff, facilitating supervisory review, and controlling engagements. By the use of indexing and crossreferencing, summaries may be used to relate different working papers that concern a given point. A statistical summary condenses the related numerical information from engagement work programs. Answer (B) is incorrect. A segment summary is a narrative with respect to a particular part of the engagement. It should appear at the beginning of each section of the working papers, which should be organized logically according to the different objectives of the engagement. Answer (C) is incorrect. A results summary provides the significant facts about engagement observations. Answer (D) is incorrect. The term “pyramid summaries” is not meaningful in this context. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 352 Printed for Sanja Knezevic fb.com/ciaaofficial [640] Gleim #: 7.3.27 XYZ Bank Reconciliation June 30, Year 1 (Amounts in currency units) Balance per bank (a) 16,482.97 Deposits in transit (b) 6/29 2,561.14 6/30 1,572.28 4,133.42 Subtotal 20,616.39 Outstanding checks (c) 248 842.11 952 2,000.00 968 571.00 969 459.82 970 714.25 4,587.18 Subtotal 16,029.21 Bank service charge 12.50 NSF check returned (d) 350.00 Error on check #954 (14.00) Balance per books (e) To T/B 16,377.71 Legend: (a) Confirmed with bank -- see confirmation on W/P A-4. (b)Verified by tracing to July 15 cutoff statement; traced to cash receipts journal. (c) Okay. (d)Examined supporting documentation and traced to final disposition. (e) Footed total and compared with balance in general ledger. This working paper will be considered deficient if which other relevant engagement working paper is not cross-referenced and included in the cash section of the workingpaper file? A. Petty cash count. B. Confirmation of cash balance with bank. C. Copies of deposit slips for deposits in transit. D. Engagement client representation that the cash balance per books was accurate. Answer (A) is incorrect. Petty cash is not relevant. This working paper concerns cash in the bank. Answer (B) is correct. Confirming the cash balance in the bank account as of the end of the period is a standard engagement procedure. It provides direct, externally generated information to support the reported cash amount. Answer (C) is incorrect. Under ordinary circumstances, copies of deposit slips are not required as long as an adequate explanation of engagement procedures relative to deposits in transit is provided. Answer (D) is incorrect. The engagement client’s representation is not relevant when outside confirmation and analysis of cash records supports the cash balance. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 353 Printed for Sanja Knezevic [641] Gleim #: 7.3.28 XYZ Bank Reconciliation June 30, Year 1 (Amounts in currency units) Balance per bank (a) 16,482.97 Deposits in transit (b) 6/29 2,561.14 6/30 1,572.28 4,133.42 Subtotal 20,616.39 Outstanding checks (c) 248 842.11 952 2,000.00 968 571.00 969 459.82 970 714.25 4,587.18 Subtotal 16,029.21 Bank service charge 12.50 NSF check returned (d) 350.00 Error on check #954 (14.00) Balance per books (e) To T/B 16,377.71 Legend: (a) Confirmed with bank -- see confirmation on W/P A-4. (b)Verified by tracing to July 15 cutoff statement; traced to cash receipts journal. (c) Okay. (d)Examined supporting documentation and traced to final disposition. (e) Footed total and compared with balance in general ledger. A deficiency in this working paper is that A standardized cash reconciliation working A. paper was not used. B. All verification symbols were not properly explained. C. Analytical review procedures were not performed. D. Cross-referencing of working papers was not accomplished. Answer (A) is incorrect. Efficiency can be achieved through standardization; however, not every working paper can be standardized. This working paper may be subject to standardization but is not inadequate in that respect. Answer (B) is correct. Each engagement working paper should contain a heading, which usually consists of the name of the client’s organization or function, a title or description of the contents or purpose of the paper, and the date or period covered. Each working paper should be signed (initialed) and dated by the internal auditor and contain an index or reference number. Verification symbols (tick marks) are also likely to appear on most working papers and should be adequately explained in a note. In this example, the explanation for tick mark (c) does not detail the procedures used to review outstanding checks. Answer (C) is incorrect. Analytical procedures are usually not as relevant to the examination of cash as to other assets and liabilities. Answer (D) is incorrect. Cross-referencing was accomplished. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 354 Printed for Sanja Knezevic fb.com/ciaaofficial [642] Gleim #: 7.3.29 During the working-paper review, an internal auditing supervisor finds that the internal auditor’s observations are not adequately cross-referenced to supporting documentation. The supervisor will most likely instruct the internal auditor to Prepare a working paper to indicate that the full scope of the engagement was carried out. A. Familiarize him/herself with the sequence of working papers so that (s)he will be able to answer questions about the conclusions stated in the final engagement communication. B. Eliminate any cross-references to other working papers because the system is unclear. C. Provide a cross-referencing system that shows the relationship among observations, conclusions, recommendations, and the related facts. D. Answer (A) is incorrect. A full set of properly indexed and crossreferenced working papers, not a separate analysis, is necessary. Answer (B) is incorrect. Proper cross-referencing avoids the need to memorize the locations of supporting information. Answer (C) is incorrect. Cross-references should be added, not deleted. Answer (D) is correct. Cross-referencing is important because it simplifies review either during the engagement or subsequently by creating a trail of related items through the working papers. It thus facilitates preparation of the final engagement communication and later engagements for the same engagement client. [643] Gleim #: 7.3.30 Which of the following concepts distinguishes the retention of computerized audit documentation from the traditional hard copy form? Analyses, conclusions, and recommendations are filed on electronic media and are therefore subject to computer system controls and security procedures. A. Evidential support for all findings is copied and provided to local management during the closing conference and to each person receiving the final report. B. Computerized data files can be used in computer C. audit procedures. Audit programs can be standardized to eliminate the need for a preliminary survey at each location. D. Answer (A) is correct. The only difference between the computerized audit documentation and hard copy form is how the working papers are stored. Electronic audit documentation is saved either on disks or hard drive, whereas hard copy is stored in a file cabinet. Unlike computerized audit documentation, hard copies are not subject to computer controls and security procedures. Answer (B) is incorrect. Evidential support would be retained and provided on the basis of the nature of the finding and not the media used for storing audit documentation. Answer (C) is incorrect. This capability is not an exclusive function of computerized audit documentation. Answer (D) is incorrect. Though the nature of the preliminary survey may change in some cases, the requirement for this phase of the audit is not eliminated by computerized audit documentation. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 355 Printed for Sanja Knezevic [644] Gleim #: 7.4.31 Which of the following actions constitutes a violation of the confidentiality concept regarding working papers? An internal auditor Takes working papers to his/her hotel A. room overnight. B. Shows working papers on occasion to engagement clients. C. Allows the external auditor to copy working papers. D. Misplaces working papers occasionally. Answer (A) is incorrect. Continuous physical control of working papers during fieldwork may be appropriate. Answer (B) is incorrect. Engagement clients may be shown working papers with the CAE’s approval. Answer (C) is incorrect. Internal and external auditors commonly grant access to each others’ work programs and working papers. Answer (D) is correct. The internal audit activity controls engagement working papers and provides access to authorized personnel only (PA 2330.A1-1, para. 1). By misplacing working papers occasionally, the internal auditor is thus violating the confidentiality concept. [645] Gleim #: 7.4.32 Working papers contain a record of engagement work performed and much confidential information. They are the property of the internal audit activity, which is responsible for their security. Which of the following is the most important control requirement for working papers? A. Allow access to working papers only to internal audit activity personnel. Provide for the protection of working papers at all times and to the extent appropriate. B. Make the administrative section of the internal audit activity responsible for the security of working papers. C. D. Purge working papers periodically of materials that are considered confidential. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 356 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Working papers may be shown to engagement clients or others if engagement objectives will not be compromised. Answer (B) is correct. Working papers should always be properly protected. During the field work, they should be in the internal auditor’s physical possession or control or otherwise protected against fire, theft, or other disaster. For example, the internal auditor may use the engagement client’s safe or other security facilities. In the internal auditing office, they should be kept in locked files and should be formally signed out when removed from the files. When others (government auditors, the external audit firm, etc.) review the working papers, the reviews should take place in the internal auditing office. Secure files should be provided for long-term storage, and itemized records of their location should be maintained. When electronic working papers are placed online, computer system security measures should be similar to those used for other highly sensitive information of the organization. Answer (C) is incorrect. This arrangement is awkward for working papers needed at the engagement site. Answer (D) is incorrect. Lack of relevance to future needs, not confidentiality, is the criterion for destruction of working papers. [646] Gleim #: 7.4.33 The primary objective of maintaining security over working papers is to Prohibit unauthorized changes or removal A. of information. B. Prohibit engagement clients from seeing working papers. C. Facilitate subsequent engagements in the same department. D. Facilitate engagements by external auditors. Answer (A) is correct. The working papers are essential to the proper functioning of the internal audit activity. Among many other purposes, they document the information obtained, the analyses made, and the support for the conclusions and engagement results. Unauthorized changes or removal of information would seriously compromise the integrity of the internal audit activity’s work. For this reason, the chief audit executive must ensure that working papers are kept secure. Answer (B) is incorrect. Engagement clients may be shown working papers in proper circumstances, for example, when client fraud is not an issue. Answer (C) is incorrect. A secondary objective is to facilitate subsequent engagements in the same department. Answer (D) is incorrect. A secondary objective is to facilitate engagements by external auditors. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 357 Printed for Sanja Knezevic [647] Gleim #: 7.4.34 A fire destroyed a large portion of an organization’s inventory. Management is filing an insurance claim and needs to use the internal auditors’ working papers in preparing the claim. Management May not use the working papers in preparing A. the claim. May use the working papers in preparing the claim, but such use should be approved by the chief audit executive. B. Should be precluded from preparing the claim, and this function should be performed by the internal audit activity. C. May use the working papers in preparing the claim, but such use should be approved by the organization’s external auditors. D. Answer (A) is incorrect. Working papers may be used for “other business purposes.” Answer (B) is correct. One potential use of engagement working papers is to provide support in the organization’s pursuit of insurance claims, fraud cases, and lawsuits. In such cases, management and other members of the organization may request access to engagement working papers. This access may be necessary to substantiate or explain engagement observations and recommendations or to use engagement documentation for other business purposes. The CAE should approve these requests. Accordingly, the insurance claim is an “other business purpose,” and management may use the internal auditors’ working papers in preparing the claim. Answer (C) is incorrect. Management, not the internal audit activity, should prepare the insurance claim. Answer (D) is incorrect. The approval of external auditors is not needed. [648] Gleim #: 7.4.35 The internal auditor is most likely to make working papers available to the engagement client when A. Fraud is suspected. B. The internal auditors have recorded specific damaging comments. C. The internal auditor considers the content noncontroversial. D. Engagement client comments are needed to evaluate significance and accuracy. Answer (A) is incorrect. Working papers are never shown to engagement clients when their involvement in fraud is suspected. Answer (B) is incorrect. The working papers usually should not be shown to engagement clients when internal auditor-client relations might thereby be damaged or the engagement objectives compromised. Answer (C) is incorrect. Access to noncontroversial matter may nevertheless permit circumvention of engagement procedures. Answer (D) is correct. When the engagement objectives will not be compromised, the internal auditor may show all or part of the working papers to the engagement client. For instance, the results of certain engagement procedures may be shared with the engagement client to encourage corrective action. Thus, working papers as well as drafts of engagement communications may be reviewed with engagement clients to verify their accuracy, completeness, and significance. But complete disclosure may permit circumvention of the internal auditors’ procedures, and working papers should never be shared with engagement clients in fraud investigations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 358 Printed for Sanja Knezevic fb.com/ciaaofficial [649] Gleim #: 7.5.36 Working papers should be disposed of when they are of no further use. Retention policies must Specify a minimum retention A. period of 3 years. B. Be prepared by the audit committee. C. Be approved by legal counsel. D. Be approved by the external auditor. Answer (A) is incorrect. Working papers should not be retained for an arbitrary period. The duration of retention is a function of usefulness, including legal considerations. Answer (B) is incorrect. The CAE must develop retention policies. Answer (C) is correct. The chief audit executive must develop retention requirements for engagement records, regardless of the medium in which each record is stored. These retention requirements must be consistent with the organization’s guidelines and any pertinent regulatory or other requirements (Impl. Std. 2330.A2). Thus, approval by the organization’s legal counsel is appropriate. Answer (D) is incorrect. Retention policies need not be approved by the external auditor. [650] Gleim #: 7.5.37 Which of the following states an inappropriate policy relating to the retention of engagement working papers? A. Working papers should be disposed of when they have no further use. B. Working papers prepared for fraud investigators should be retained indefinitely. C. Working-paper retention schedules should be approved by legal counsel. Working-paper retention schedules should consider legal and contractual requirements. D. Answer (A) is incorrect. The duration of retention should be determined by usefulness. Answer (B) is correct. The CAE must develop retention requirements for engagement records, regardless of the medium in which each record is stored. These retention requirements must be consistent with the organization’s guidelines and any pertinent regulatory or other requirements (Impl. Std. 2330.A2). Although working papers pertaining to fraud investigations might be kept apart from others, no working paper will have to be kept indefinitely. Answer (C) is incorrect. Approval by legal counsel is appropriate. Answer (D) is incorrect. Legal and contractual requirements may determine the retention period. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 359 Printed for Sanja Knezevic [651] Gleim #: 7.5.38 When current-file working papers are no longer of use to the internal audit activity, they should be A. Destroyed. B. Placed in the custody of the organizational legal department for safekeeping. C. Transferred to the permanent file. D. Transferred to the custody of the engagement client for ease of future records. Answer (A) is correct. Working papers should be destroyed after they have served their purpose. Any parts having continuing value should be brought forward to current working papers or to the permanent file. Answer (B) is incorrect. If working papers are useful, they should be controlled by the internal auditors. Answer (C) is incorrect. Useless working papers should be destroyed. Answer (D) is incorrect. Engagement clients should not have custody of confidential papers. [652] Gleim #: 7.5.39 The best description of the principal purpose for retaining working papers is to A. Help perform the engagement in an orderly fashion. B. Maintain the engagement work program for reuse in the next engagement. C. Provide support for the final engagement communication. D. Provide a basis for supervisory review. Answer (A) is incorrect. An important but secondary purpose of working paper retention is orderly performance of engagements. Answer (B) is incorrect. An important but secondary purpose of working paper retention is the reuse of work programs. Answer (C) is correct. Engagement working papers provide the principal support for the engagement results (PA 2330-1, para. 2). They should be retained after the final engagement communication has been issued for a time that is consistent with organizational guidelines and any pertinent regulatory or other requirements. Answer (D) is incorrect. An important but secondary purpose of working paper retention is supervisory review. [653] Gleim #: 7.5.40 An internal audit activity’s policies regarding engagement records should address such matters as their content, retention period, handling of access requests, and responsibility for control and security. Which of the following statements relevant to the development of these policies is true? Most records not protected by the attorney-client privilege are accessible in criminal proceedings. A. B. The work product of the internal auditors is protected from disclosure. Records created with an expectation of confidentiality are protected from disclosure. C. Documents revealing attorneys’ thought processes will be subject to forced disclosure. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 360 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Most of an organization’s records that are not protected by the attorney-client privilege may be accessible in criminal proceedings. In noncriminal proceedings, the issue of access is less clear (PA 2330.A1-2, para. 1). Answer (B) is incorrect. The work product of attorneys, not auditors, is usually protected. Answer (C) is incorrect. A mere expectation of confidentiality does not protect records from disclosure if they are not subject to a legal privilege. Answer (D) is incorrect. Documents revealing attorneys’ thought processes or strategies are usually privileged. [654] Gleim #: 7.6.41 Which of the following tools would best give a graphical representation of a sequence of activities and decisions? A. Flowchart. B. Control chart. C. Histogram. D. Run chart. Answer (A) is correct. Flowcharting is an essential aid in the program development process that involves a sequence of activities and decisions. A flowchart is a pictorial diagram of the definition, analysis, or solution of a problem in which symbols are used to represent operations, data flow, equipment, etc. Answer (B) is incorrect. A control chart is used to monitor deviations from desired quality measurements during repetitive operations. Answer (C) is incorrect. A histogram is a bar chart showing conformance to a standard bell curve. Answer (D) is incorrect. A run chart tracks the frequency or amount of a given variable over time. [655] Gleim #: 7.6.42 Which method of evaluating internal controls during the preliminary survey provides the internal auditor with the best visual grasp of a system and a means for analyzing complex operations? A. A flowcharting approach. B. A questionnaire approach. C. A matrix approach. D. A detailed narrative approach. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 361 Printed for Sanja Knezevic Answer (A) is correct. Flowcharts are graphical representations of the step-by-step progression of transactions, including document (information) preparation, authorization, flow, storage, etc. Flowcharting allows the internal auditor to analyze a system and to identify the strengths and weaknesses of the purported internal controls and the appropriate areas of audit emphasis. Answer (B) is incorrect. A questionnaire approach provides only an agenda for evaluation. Answer (C) is incorrect. A matrix approach does not provide the visual grasp of the system that a flowchart does. Answer (D) is incorrect. A detailed narrative does not provide the means of evaluating complex operations that a flowchart does. [656] Gleim #: 7.6.43 Internal auditors often flowchart a control system and reference the flowchart to narrative descriptions of certain activities. This is an appropriate procedure to Determine whether the system meets established management A. objectives. B. Document that the system meets international auditing requirements. C. Determine whether the system can be relied upon to produce accurate information. D. Gain the understanding necessary to test the effectiveness of the system. Answer (A) is incorrect. To determine whether the system meets established management objectives, the auditor must perform more extensive procedures. A flowchart is an aid to understanding the system. It does not provide evidence about the actual operating effectiveness of the system. Answer (B) is incorrect. International auditing standards do not require the use of flowcharts. Answer (C) is incorrect. To determine whether the system can be relied upon to produce accurate information, the auditor must perform more extensive procedures. A flowchart is an aid to understanding the system. It does not provide evidence about the actual operating effectiveness of the system. Answer (D) is correct. Flowcharting is a pictorial method of analyzing and understanding the processes and procedures involved in operations, whether manual or computerized. Flowcharting is therefore useful in the preliminary survey and in obtaining an understanding of internal control. It is also helpful in systems development. [657] Gleim #: 7.6.44 An internal auditor develops a flowchart primarily to A. Detect errors and irregularities. B. Analyze a system and identify internal controls. C. Determine functional responsibilities. D. Reduce the need for interviewing auditee personnel. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 362 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Flowcharts only show where errors and irregularities might occur. Answer (B) is correct. Flowcharting is a tool commonly used to learn what set of procedures is supposed to be in effect in a control system. An internal control flowchart is a pictorial diagram of documents and their processing and disposition within the system. It is a basis for preliminary evaluation and is followed by testing to see if the prescribed procedures are in effect and are working as intended. Answer (C) is incorrect. Questionnaires are used to determine functional responsibilities. Answer (D) is incorrect. Flowchart development usually requires asking questions of the auditee. [658] Gleim #: 7.6.45 An auditor frequently uses flowcharts to determine whether there is Satisfactory performance A. of an operation. B. Sufficient but not excessive personnel assigned to an operation. C. Authority to meet the performance criteria. D. Inefficiency and lack of controls. Answer (A) is incorrect. This information is not given in a flowchart. Answer (B) is incorrect. This information is not given in a flowchart. Answer (C) is incorrect. This information is not given in a flowchart. Answer (D) is correct. Flowcharts are graphical representations of the step-bystep progression of transactions including document (information) preparation, authorization, flow, storage, etc. Flowcharting allows the internal auditor to analyze a system and to identify the strengths and weaknesses of the purported internal controls and the appropriate areas of audit emphasis. [659] Gleim #: 7.6.46 Of the following, which is the most efficient source for an auditor to use to evaluate a company’s overall control system? A. Control flowcharts. B. Copies of standard operating procedures. C. A narrative describing departmental history, activities, and forms usage. D. Copies of industry operating standards. Answer (A) is correct. Control flowcharting is a graphical means of representing the sequencing of activities and information flows with related control points. It provides an efficient and comprehensive method of describing relatively complex activities, especially those involving several departments. Answer (B) is incorrect. Copies of procedures and related forms do not provide an efficient overview of processing activities. Answer (C) is incorrect. A narrative review covering the history and forms usage of the department is not as efficient or comprehensive as flowcharting for the purpose of communicating relevant information about controls. Answer (D) is incorrect. Industry standards do not provide a picture of existing practice for subsequent audit activity. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 363 Printed for Sanja Knezevic [660] Gleim #: 7.6.47 A flowchart of process activities and controls may provide Information on where A. fraud could occur. B. Information on the extent of a past fraud. C. An indication of where fraud has occurred in a process. D. No information related to fraud prevention. Answer (A) is correct. Flowcharting is a pictorial method of analyzing and understanding the processes and procedures involved in operations, whether manual or computerized. Flowcharting is therefore useful in the preliminary survey and in obtaining an understanding of internal control. It is also helpful in systems development. Consequently, by indicating control weaknesses, flowcharts show where fraud may occur. Answer (B) is incorrect. Flowcharts do not provide any evidence of the extent of fraud. Answer (C) is incorrect. Other procedures would be needed to detect where fraud has occurred. Answer (D) is incorrect. Flowcharts provide evidence of where fraud may occur. Flowcharts therefore help in prevention. [661] Gleim #: 7.6.48 The internal auditor wishes to develop a flowchart of (1) the process of receiving sales order information at headquarters, (2) the transmission of the data to the plants to generate the shipment, and (3) the plants’ processing of the information for shipment. The internal auditor should Start with management’s decisions to set sales prices. Gather internal documentation on the approval process for changing sales prices. Complement documentation with a copy of the program flowchart. Prepare an overview flowchart that links these details. A. Start with a shipment of goods and trace the transaction back through the origination of the sales order as received from the sales representative. B. Start with the receipt of a sales order from a sales representative and “walk through” both the manual and computerized processing at headquarters and the plant until the goods are shipped and billed. C. Obtain a copy of the plants’ systems flowchart for the sales process, interview relevant personnel to determine if any changes have been made, and then develop an overview flowchart which will highlight the basic process. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 364 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The issue is the processing of sales orders, not the system for making changes in the sales price data. Answer (B) is incorrect. Starting with the completed transaction does not identify processing steps in which documents or data were diverted and processed separately. Answer (C) is correct. The survey during the engagement planning phase helps the internal auditor to become familiar with activities, risks, and controls and to identify areas for audit emphasis. Flowcharting is a typical survey procedure, and the walkthrough is a means of gathering information to be reflected in the flowchart. Answer (D) is incorrect. Processing steps that occur other than at the plant level must also be considered. [662] Gleim #: 7.6.49 The diamond-shaped symbol is commonly used in flowcharting to show or represent a Process or a single step in a procedure A. or program. B. Terminal output display. C. Decision point, conditional testing, or branching. D. Predefined process. Answer (A) is incorrect. The rectangle is the appropriate symbol for a process or a single step in a procedure or program. Answer (B) is incorrect. A terminal display is signified by a symbol similar to the shape of a cathode ray tube. Answer (C) is correct. Flowcharts illustrate in pictorial fashion the flow of data, documents, and/or operations in a system. Flowcharts may summarize a system or present great detail, e.g., as found in program flowcharts. The diamond-shaped symbol represents a decision point or test of a condition in a program flowchart, that is, the point at which a determination must be made as to which logic path (branch) to follow. Answer (D) is incorrect. A predefined processing step is represented by a rectangle with double lines on either side. [663] Gleim #: 7.6.50 (Refer to Figure CIA2_08_14.) This figure shows how A. Physical media are used in the system. B. Input/output procedures are conducted. C. Data flow within and out of the system. D. Accountability is allocated in the system. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 365 Printed for Sanja Knezevic Answer (A) is incorrect. The figure does not show physical media or input/output procedures (manifestations of how the system works rather than what it accomplishes). Flowcharts depict these matters. Answer (B) is incorrect. The figure is a data flow diagram; it depicts the flow of data within and out of the system. Flowcharts show how input/output procedures are conducted. Answer (C) is correct. A data flow diagram shows how data flow to, from, and within a system and the processes that manipulate the data. Answer (D) is incorrect. The figure does not show how accountability is allocated in the system. Accountability transfers are usually shown in flowcharts. [664] Gleim #: 7.6.51 (Refer to Figure CIA2_08_14.) This figure could be expanded to show the Edit checks used in preparing purchase orders A. from stock records. B. Details of the preparation of purchase orders. C. Physical media used for stock records, the vendor file, and purchase orders. D. Workstations required in a distributed system for preparing purchase orders. Answer (A) is incorrect. A data flow diagram does not depict edit checks. Answer (B) is correct. A data flow diagram can be used to depict lower-level details as well as higher-level processes. A system can be divided into subsystems, and each subsystem can be further subdivided at levels of increasing detail. Thus, any process can be expanded as many times as necessary to show the required level of detail. Answer (C) is incorrect. Flowcharts, not data flow diagrams, show the physical media on which data such as stock records, the vendor file, and purchase orders are maintained. Answer (D) is incorrect. Flowcharts, not data flow diagrams, show the workstations through which data pass and the sequence of activities. [665] Gleim #: 7.6.52 An internal auditor reviews and adapts a systems flowchart to understand the flow of information in the processing of cash receipts. Which of the following statements is true regarding the use of such flowcharts? The flowcharts Show specific control procedures used, such as edit tests that are implemented and batch control reconciliations. A. B. Are a good guide to potential segregation of duties. C. Are generally kept up to date for systems changes. D. Show only computer processing, not manual processing. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 366 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. A program flowchart will identify the specific edit tests implemented. Answer (B) is correct. Systems flowcharts are overall graphic analyses of the flow of data and the processing steps in an information system. Accordingly, they can be used to show segregation of duties and the transfer of data between different segments in the organization. Answer (C) is incorrect. The flowcharts are usually not kept up to date for changes. Thus, the auditor will have to interview key personnel to determine changes in processing since the flowchart was developed. Answer (D) is incorrect. A systems flowchart should show both manual and computer processing. [666] Gleim #: 7.6.53 Graphical notations that show the flow and transformation of data within a system or business area are called A. Action diagrams. B. Program structure charts. C. Conceptual data models. D. Data flow diagrams. Answer (A) is incorrect. Action diagrams are process logic notations that combine graphics and text to support the definition of technical rules. Answer (B) is incorrect. Program structure charts are graphical depictions of the hierarchy of modules or instructions in a program. Answer (C) is incorrect. Conceptual data modules are independent definitions of the data requirements that are explained in terms of entities and relationships. Answer (D) is correct. Data flow diagrams show how data flow to, from, and within the system and the processes that manipulate the data. A data flow diagram can be used to depict lower-level details as well as higher-level processes. A system can be divided into subsystems, and each subsystem can be further subdivided at levels of increasing detail. Thus, any process can be expanded as many times as necessary to show the required level of detail. [667] Gleim #: 7.6.54 In documenting the procedures used by several interacting departments the internal auditor will most likely use a(n) A. Horizontal (or systems) flowchart. B. Vertical flowchart. C. Gantt chart. D. Internal control questionnaire. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 367 Printed for Sanja Knezevic Answer (A) is correct. Flowcharting is a useful tool for systems development as well as understanding the internal control structure. A flowchart is a pictorial diagram of the definition, analysis, or solution of a problem in which symbols are used to represent operations, data flow, equipment, etc. A systems flowchart provides an overall view of the inputs, processes, and outputs of a system, such as a set of interacting departments. Answer (B) is incorrect. A vertical flowchart does not highlight the interaction between departments. Answer (C) is incorrect. A Gantt chart is not a tool for documenting procedures. Gantt charts typically are used in industry as a method of recording progress toward goals for employees and machinery. Answer (D) is incorrect. An internal control questionnaire does not highlight the interaction between departments. [668] Gleim #: 7.6.55 Which of the following is a true statement comparing a horizontal flowchart with a vertical flowchart? A horizontal flowchart provides more room for written descriptions that parallel the symbols. A. A horizontal flowchart brings into sharper focus the assignment of duties and independent checks on performance. B. A horizontal flowchart C. is usually longer. D. A horizontal flowchart does not provide as broad a picture at a glance. Answer (A) is incorrect. A vertical flowchart is usually designed to provide for written descriptions. Answer (B) is correct. A horizontal or systems flowchart depicts the functions or departments involved in a process successively from left to right. Thus, the steps performed by a function or department are presented in the same column. A vertical flowchart displays step-by-step processes effectively, but it does not delineate the system’s components as well. By emphasizing the flow of processing between departments or people, a horizontal flowchart more clearly shows any inappropriate separation of duties and lack of independent checks on performance. Answer (C) is incorrect. A horizontal flowchart is usually shorter. Space for written descriptions is not usually provided. Answer (D) is incorrect. More of the flow of processing can be depicted on one page than in a vertical flowchart with written descriptions. [669] Gleim #: 7.7.56 Engagement information is usually considered relevant when it is A. Derived through valid statistical sampling. B. Objective and unbiased. C. Factual, adequate, and convincing. D. Consistent with the engagement objectives. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 368 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Whether sampling is appropriate and the results are valid are issues related to the determination of sufficiency and reliability rather than relevance. Answer (B) is incorrect. Objectivity and lack of bias do not ensure that information will support observations and recommendations and be consistent with the engagement objectives. Answer (C) is incorrect. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the internal auditor. Answer (D) is correct. Relevant information supports engagement observations and recommendations and is consistent with the objectives for the engagement (Inter. Std. 2310). [670] Gleim #: 7.7.57 To determine the sufficiency of information regarding interpretation of a contract, an internal auditor uses The best obtainable A. information. B. Subjective judgments. C. Objective evaluations. D. Logical relationships between information and issues. Answer (A) is incorrect. The best information attainable is reliable but not necessarily sufficient. Answer (B) is incorrect. An evaluation of the sufficiency of information requires objective judgments. The “prudent, informed person” language states an objectivity criterion. Answer (C) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor (Inter. Std. 2310). Since the internal auditor must avoid distortion by personal feelings, prejudices, or interpretations, this judgment must be objective. Answer (D) is incorrect. Whether the relationship between the information and the issues is logical is a matter of relevance. Information must be relevant, but relevant information may not be sufficient. [671] Gleim #: 7.7.58 Reliable information is Supportive of the engagement observations and consistent with the engagement objectives. A. B. Helpful in assisting the organization in meeting prescribed goals. Factual, adequate, and convincing so that a prudent person would reach the same conclusion as the internal auditor. C. Competent and the best attainable through the use of appropriate engagement techniques. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 369 Printed for Sanja Knezevic Answer (A) is incorrect. Relevant information supports engagement observations and is consistent with engagement objectives. Answer (B) is incorrect. Useful information assists the organization in meeting goals. Answer (C) is incorrect. Sufficient information is factual, adequate, and convincing to a prudent person. Answer (D) is correct. Reliable information is the best attainable information through the use of appropriate engagement techniques (Inter. Std. 2310). An original document is the prime example of such information. [672] Gleim #: 7.7.59 When sampling methods are used, the concept of sufficiency of information means that the samples selected provide Reasonable assurance that they are representative of the A. sampled population. B. The best information that is reasonably obtainable. Reasonable assurance that the information has a logical relationship to the engagement objective. C. D. Absolute assurance that a sample is representative of the population. Answer (A) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor (Inter. Std. 2310). If properly designed and executed, a statistical sample is representative of the sampled population. Answer (B) is incorrect. The best information reasonably obtainable is reliable information. Answer (C) is incorrect. The logical relationship indicates relevance. Answer (D) is incorrect. Cost-benefit considerations usually preclude absolute assurance. [673] Gleim #: 7.7.60 Which of the following is an essential factor in evaluating the sufficiency of information? The information must A. Be well documented and cross-referenced in the working papers. B. Be based on references that are considered competent. Bear a direct relationship to the observation and include all of the elements of an observation. C. D. Be convincing enough for a prudent person to reach the same decision. Answer (A) is incorrect. Documentation and cross-referencing are desirable but have no specific relationship to any of the characteristics of information (sufficiency, reliability, relevance, and usefulness). Answer (B) is incorrect. Competence is a characteristic of reliable information. Answer (C) is incorrect. Relevant information supports engagement observations. Answer (D) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor (Inter. Std. 2310). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 370 Printed for Sanja Knezevic fb.com/ciaaofficial [674] Gleim #: 7.7.61 In an operational audit, the internal auditors discovered an increase in absenteeism. Accordingly, the chief audit executive decided to identify information about workforce morale. To achieve this engagement objective, the internal auditors must understand that Morale cannot be A. reliably analyzed. B. Only outcomes that are directly quantifiable can be reliably analyzed. Reliable information may be obtained about morale factors such as job satisfaction. C. D. Morale is always proportional to compensation. Answer (A) is incorrect. Difficulty of analysis does not preclude reliability. Answer (B) is incorrect. With proper engagement tools, even emotional responses may be measured and analyzed reliably. Answer (C) is correct. Reliable information is the best information attainable through the use of appropriate engagement techniques (Inter. Std. 2310). Such information need not consist only of quantifiable outcomes, such as rates of workforce turnover and absenteeism. Reliable information may be identified about such difficult-to-measure things as attitudes toward supervisors, other workers, and compensation. For example, surveys may produce statistically valid information about job satisfaction. Answer (D) is incorrect. According to research and common human experience, the availability of, for example, intrinsic awards (e.g., personal achievement) may offset a low level of extrinsic awards (e.g., compensation). [675] Gleim #: 7.7.62 While testing a division’s compliance with company affirmative-action policies, an auditor found that 1. 5% of the employees are from minority groups. 2. No one from a minority group has been hired in the past year. The most appropriate conclusion for the auditor to reach is that A. Insufficient evidence exists of compliance with affirmative-action policies. B. The division is violating the company’s policies. C. The company’s policies cannot be audited and hence cannot be enforced. With 5% of its employees from minority groups, the division is effectively complying. D. Answer (A) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor (Inter. Std. 2310). Without knowledge of guidelines for compliance, the auditor cannot draw a reasonable conclusion given the insufficiency of the facts. Hence, the auditor must determine whether management has established adequate criteria or should work with management to develop such criteria. Answer (B) is incorrect. Failure to hire a person from a minority group this year is irrelevant without knowing the total hires for the period. Answer (C) is incorrect. An affirmative-action policy is clearly auditable. Answer (D) is incorrect. This conclusion cannot be reached without knowledge of the actual company policy. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 371 Printed for Sanja Knezevic [676] Gleim #: 7.7.63 Reliable evidence is best defined as evidence that Is the A. best attainable. B. Is obtained by observing people, property, and events. Is supplementary to other evidence already gathered and tends to strengthen or confirm it. C. Proves an intermediate fact, or group of facts, from which still other facts can be inferred. D. Answer (A) is correct. Reliable information is the best information attainable through the use of appropriate engagement techniques (Inter. Std. 2310). Information is reliable when the auditor’s results can be verified by others. Reliable information is also valid. It accurately represents the observed phenomena. Information must be collected using reasonable efforts subject to such inherent limitations as the cost-benefit constraint. Accordingly, internal auditors employ efficient methods, e.g., statistical sampling and analytical auditing procedures. Answer (B) is incorrect. Physical evidence is obtained by observing people, property, and events. Physical evidence is not necessarily reliable. In fact, the quality of reliability is more often associated with documentary evidence. Answer (C) is incorrect. Corroborative evidence is supplementary to other evidence already gathered and tends to strengthen or confirm it. Although corroborative evidence may be reliable, much reliable evidence is primary rather than supplementary. Answer (D) is incorrect. Circumstantial evidence proves an intermediate fact, or group of facts, from which still other facts can be inferred. Circumstantial evidence is not necessarily reliable. [677] Gleim #: 7.7.64 While performing an engagement relating to an organization’s cash controls, the internal auditor observed that cash deposits are not deposited intact daily. A comparison of a sample of cash receipts lists revealed that each cash receipt list equaled cash journal entry amounts but not daily bank deposits amounts, and cash receipts list totals equaled bank deposit totals in the long run. This information as support for the internal auditor’s observations is A. Sufficient but not reliable or relevant. B. Sufficient, reliable, and relevant. C. Not sufficient, reliable, or relevant. D. Relevant but not sufficient or reliable. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 372 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The information is reliable and relevant. Answer (B) is correct. The bank deposits can be verified by examining bank statements obtained directly from the bank. Information obtained from an independent source is usually more reliable than information secured solely within the entity. Moreover, it is obviously relevant to the issue of whether cash receipts are deposited intact. A reasonable internal auditor should judge that the comparison of the organization’s records with independently obtained bank statements is persuasive of the proposition that cash receipts are not deposited intact. Thus, the information is also sufficient. Answer (C) is incorrect. The information is sufficient, reliable, and relevant. Answer (D) is incorrect. The information is sufficient and reliable. [678] Gleim #: 7.8.65 What characteristic of information is satisfied by an original signed document? A. Sufficiency. B. Reliability. C. Relevance. D. Usefulness. Answer (A) is incorrect. Sufficient information is factual, adequate, and convincing. The information contained on the document may be none of those things. Answer (B) is correct. Reliable information is the best information attainable through the use of appropriate engagement techniques (Inter. Std. 2310). An original document is the prime example of such information. Answer (C) is incorrect. Relevance concerns the relationship of the information to some objective of the engagement. No engagement objective is disclosed in the question. Thus, whether the information on the document is relevant to the investigation cannot be determined. Answer (D) is incorrect. Usefulness is achieved if the item helps the organization (the internal auditor, in this case) to accomplish predetermined goals. No such goals are specified. [679] Gleim #: 7.8.66 An internal auditor is evaluating the advertising function. The organization has engaged a medium-sized local advertising agency to place advertising in magazine publications. As part of the review of the engagement working papers, the internal auditing supervisor is evaluating the information collected. The internal auditor reviewed the language in the advertising for its legality and compliance with fair trade regulations by interviewing the organization’s advertising manager, the product marketing director (who may not have been objective), and five of the organization’s largest customers (who may not have been knowledgeable). The supervisor can justifiably conclude that the information is A. Reliable. B. Irrelevant. C. Conclusive. D. Insufficient. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 373 Printed for Sanja Knezevic Answer (A) is incorrect. The advertising director and the product marketing director are not objective. Answer (B) is incorrect. The information is relevant but not sufficient. Answer (C) is incorrect. The information is not sufficient. Hence, it cannot be conclusive. The inherent limitations of this engagement require that internal auditors rely on information that is merely persuasive rather than convincing beyond all doubt. Answer (D) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor (Inter. Std. 2310). Sufficiency is based on the internal auditor’s professional judgment as to the amounts, kinds, and persuasiveness of information required. Testimony from individuals who may be neither objective nor knowledgeable is unlikely to be sufficient. [680] Gleim #: 7.8.67 An internal auditor has set an engagement objective of determining whether all cash receipts are deposited intact daily. To satisfy this objective, the internal auditor interviewed the controller who gave assurances that all cash receipts are deposited as soon as is reasonably possible. As information that can be used to satisfy the stated engagement objective, the controller’s assurances are Sufficient but not reliable A. or relevant. B. Sufficient, reliable, and relevant. C. Not sufficient, reliable, or relevant. D. Relevant but not sufficient or reliable. Answer (A) is incorrect. The information is not sufficient or reliable. Answer (B) is incorrect. The information is relevant but not sufficient or reliable. Answer (C) is incorrect. The information is relevant. Answer (D) is correct. Internal auditors must identify sufficient, reliable, relevant, and useful information to achieve engagement objectives (Perf. Std. 2310). Relevant information supports engagement observations and recommendations and is consistent with the objectives for the engagement. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the auditor. Reliable information is the best information attainable through the use of appropriate procedures (Inter. Std. 2310). The controller’s assurance is relevant because it pertains to the cash receipts. However, it lacks reliability because it was not obtained from an independent source. Furthermore, the information is not sufficient because, by itself, it does not provide a reasonable basis for a conclusion. [681] Gleim #: 7.8.68 In deciding whether recorded sales are valid, which of the following items of information is most reliable? A. A copy of the customer’s purchase order. A memorandum from the director of the shipping department stating that another employee verified the personal delivery of the merchandise to the customer. B. C. Accounts receivable records showing cash collections from the customer. The shipping document, independent bill of lading, and the invoice for the merchandise. D. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 374 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The customer’s purchase order only proves that the item was requested, not sold. Answer (B) is incorrect. This memorandum is an uncorroborated statement. Answer (C) is incorrect. A/R records showing cash collections from the customer are less direct than the shipping document and invoice and provide only circumstantial support regarding the validity of the sale. Answer (D) is correct. Reliable information is the best information attainable through the use of appropriate engagement techniques (Inter. Std. 2310). Information is ordinarily more reliable if it is obtained from a source independent of the client. The shipping document and invoice provide direct information that the sale was made, and the bill of lading is externally generated documentation that the merchandise was shipped. [682] Gleim #: 7.8.69 The chief audit executive is reviewing some of the basic concepts inherent in the performance of an engagement with three internal auditors who are on a rotation assignment. After 6 months in the internal audit activity, they will move back to line positions. Each of them has fairly extensive organizational experience and is on a fast track to a high-level management line position. To develop their analytical decisionmaking abilities, the CAE pulls some old engagement working papers, holding back the review notes and clearing comments. The CAE asks the team to indicate the informational criteria that are violated. During the planning stage of an engagement, the internal auditor made an on-site observation of the vehicle maintenance department and included the following statement in a memorandum summary of the results: “We noted that several maintenance garages were deteriorating badly. Fencing around the property was in need of repair.” Which of the following informational criteria, if any, is violated? A. Sufficiency. B. Reliability. C. Relevance. D. No criteria are violated. Answer (A) is incorrect. The sufficiency criterion has not been violated. Physical observation by the internal auditor is sufficient to determine deterioration and need for repairs. Answer (B) is incorrect. The reliability criterion has not been violated. On-site observation is an appropriate technique to determine deterioration and needed repairs. Answer (C) is incorrect. The relevance criterion has not been violated. The information obtained by the internal auditor supports observations about the physical condition of the department. Answer (D) is correct. The observations made about the vehicle maintenance department contain sufficient information (factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions) that is reliable (the best attainable through the use of appropriate engagement techniques) and relevant (supports engagement observations and recommendations and is consistent with the objectives for the engagement) (Inter. Std. 2310). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 375 Printed for Sanja Knezevic [683] Gleim #: 7.8.70 The chief audit executive is reviewing some of the basic concepts inherent in the performance of an engagement with three internal auditors who are on a rotation assignment. After 6 months in the internal audit activity, they will move back to line positions. Each of them has fairly extensive organizational experience and is on a fast track to a high-level management line position. To develop their analytical decisionmaking abilities, the CAE pulls some old engagement working papers, holding back the review notes and clearing comments. The CAE asks the team to indicate the informational criteria that are violated. The organization’s inventories are under the administration of three production managers. The internal auditors perform a standard limited test of finished goods inventory balances every year. During this year’s engagement concerning inventories, the internal auditors noted finished goods inventories were abnormally high, sales were consistent with prior years, and returns and allowances appeared normal. The internal auditors performed the usual random sample recount of several finished goods inventory cards without discrepancy and then extended the testing to include 10 raw materials and 10 work-inprocess cards, noting no exceptions. The following statement was included in the engagement working papers: “Our standard test of finished goods inventories revealed no exceptions to the inventory count. We extended our tests this year to include both raw materials and work-in-process without exception. At the time of our engagement, the supervising inventory managers were not available; however, the division secretary indicated that performance standards were on file. It appears that there is adequate awareness and understanding of the performance standards.” Which of the following informational criteria is not violated? A. Sufficiency. B. Reliability. C. Relevance. D. All criteria are violated. Answer (A) is incorrect. The criterion of sufficiency has been violated. Answer (B) is incorrect. The criterion of reliability has been violated. Answer (C) is incorrect. The criterion of relevance has been violated. Answer (D) is correct. The conclusion violates the criteria of sufficiency, reliability, and relevance. The sufficiency criterion is violated because recounting several inventory items is insufficient given the abnormally high inventory. The reliability criterion is violated because the performance standard information is not the best attainable. The internal auditors should interview inventory managers to determine their awareness and understanding of the performance standards. The relevance criterion is violated because the information related to raw materials and work-in-process does not pertain to the finished goods inventory. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 376 Printed for Sanja Knezevic fb.com/ciaaofficial [684] Gleim #: 7.8.71 The chief audit executive is reviewing some of the basic concepts inherent in the performance of an engagement with three internal auditors who are on a rotation assignment. After 6 months in the internal audit activity, they will move back to line positions. Each of them has fairly extensive organizational experience and is on a fast track to a high-level management line position. To develop their analytical decisionmaking abilities, the CAE pulls some old engagement working papers, holding back the review notes and clearing comments. The CAE asks the team to indicate the informational criteria that are violated. The organization is required to comply with certain specific standards related to environmental issues. One of these standards requires that certain hazardous chemicals be placed in certified containers for shipment to a governmental disposal site. The container must bear an inspection seal signed within the last 90 days by a governmental inspector. Based on the following tests, the internal auditor concluded that the organization was in compliance for the engagement period: Determine from each chemical loading supervisor that compliance requirements are understood. I. Inspect sealed containers for evidence II. of leakage. III. Ask chemical loading personnel about procedures performed. Which of the following informational criteria, if any, is violated? A. Sufficiency. B. Reliability. C. Relevance. D. No criteria are violated. Answer (A) is correct. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the internal auditor (Inter. Std. 2310). These tests are insufficient because the internal auditor did not determine that each container had an inspection seal signed within the last 90 days. Answer (B) is incorrect. The information is reliable. It is the best information attainable through the use of appropriate engagement techniques. Answer (C) is incorrect. The information is relevant. It supports engagement observations and recommendations and is consistent with the objectives for the engagement. Answer (D) is incorrect. The sufficiency criterion was violated. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 377 Printed for Sanja Knezevic [685] Gleim #: 7.8.72 The chief audit executive is reviewing some of the basic concepts inherent in the performance of an engagement with three internal auditors who are on a rotation assignment. After 6 months in the internal audit activity, they will move back to line positions. Each of them has fairly extensive organizational experience and is on a fast track to a high-level management line position. To develop their analytical decisionmaking abilities, the CAE pulls some old engagement working papers, holding back the review notes and clearing comments. The CAE asks the team to indicate the informational criteria that are violated. In an engagement to evaluate the effectiveness and validity of a subsidiary’s marketing expenditures, the internal auditors identified the following information: Analytical comparisons of advertising expenditures and changes in shopping patterns and item sales 1. Direct observation of various advertising 2. media used 3. Review of a marketing survey of general public reaction to the marketing plan Which of the following informational criteria, if any, is violated? A. Sufficiency. B. Reliability. C. Relevance. D. No criteria are violated. Answer (A) is incorrect. The sufficiency criterion has not been violated. The analytical comparison, direct observation, and review of the market survey provide sufficient information about the effectiveness and validity of expenditures. Answer (B) is incorrect. The reliability criterion has not been violated. Analysis, observation, and review by the internal auditors are all methods of obtaining competent information. Answer (C) is incorrect. The relevance criterion has not been violated. The analytical comparisons, direct observations, and review of the marketing survey are all types of information pertinent to the evaluation of the marketing expenditures. Answer (D) is correct. The identified information is sufficient (factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions), reliable (the best attainable through the use of appropriate engagement techniques), and relevant (supports engagement observations and recommendations and is consistent with the objectives for the engagement) (Inter. Std. 2310). Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 378 Printed for Sanja Knezevic fb.com/ciaaofficial [686] Gleim #: 7.8.73 The chief audit executive is reviewing some of the basic concepts inherent in the performance of an engagement with three internal auditors who are on a rotation assignment. After 6 months in the internal audit activity, they will move back to line positions. Each of them has fairly extensive organizational experience and is on a fast track to a high-level management line position. To develop their analytical decisionmaking abilities, the CAE pulls some old engagement working papers, holding back the review notes and clearing comments. The CAE asks the team to indicate the informational criteria that are violated. In an engagement performed at the organization’s real estate development subsidiary, the engagement objective was to determine that capitalized land improvements had been assigned equally to all developed lots. The internal auditors identified the following information: Independent appraisals 1. of all lot values 2. Sales records for similar subdivision lots 3. An analysis of market values of each lot Which of the following informational criteria, if any, are violated? A. Sufficiency and relevance. B. Reliability and sufficiency. C. Relevance and reliability. D. No criteria are violated. Answer (A) is correct. The conclusion violates the criteria of sufficiency and relevance. The sufficiency criterion is violated because information about cost allocation is missing. The relevance criterion is violated because the information identified does not pertain to the objective. Answer (B) is incorrect. The reliability criterion has not been violated, although the sufficiency criterion has been violated. Answer (C) is incorrect. Although the relevance criterion has been violated, the reliability criterion has not been violated. Answer (D) is incorrect. The sufficiency and relevance criteria have been violated. [687] Gleim #: 7.8.74 Management is investigating the acquisition of an upgraded version of the existing client-server system to increase the system’s capacity. Management has requested that the internal auditor perform an operational engagement to determine the efficiency of the existing computer processing resource. What is the most relevant source of information to meet the engagement objective? A. A survey of current user satisfaction. A review of computer job log records, listings of scheduled jobs, and computer down-time. B. C. A comparison of server capacity with desktop computer capacity. D. A detailed analysis of hard drive growth over the last 3 years. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 379 Printed for Sanja Knezevic Answer (A) is incorrect. User satisfaction surveys are subjective and are not directly related to efficient use of the hardware resources. Answer (B) is correct. Reviewing job logs, job schedules, and documentation of computer down-time provides an objective record of actual hardware usage. The internal auditor may also wish to consider such matters as percentage usage of the CPU by time of day, the number of online transactions per hour by time of day, average and peak response times by time of day, and average and peak batch job turnaround time by time of day. Answer (C) is incorrect. This comparison does not address the engagement objective. Answer (D) is incorrect. The growth of hard drive use only addresses a portion of the engagement objective. [688] Gleim #: 7.8.75 In testing the write-off of a deteriorated piece of equipment, the best information about the condition of the equipment is The equipment manager’s statement regarding A. condition. B. Accounting records showing maintenance and repair costs. C. A physical inspection of the actual piece of equipment. D. The production department’s equipment downtime report. Answer (A) is incorrect. The equipment manager’s statement regarding condition, standing alone, is not conclusive. Answer (B) is incorrect. Accounting records are less persuasive than the internal auditor’s direct observation. Answer (C) is correct. The most reliable form of engagement information is that obtained through the internal auditor’s direct experience. Thus, a physical inspection provides the best information about the current condition of equipment. Answer (D) is incorrect. Internal reports are less persuasive than the internal auditor’s direct observation. [689] Gleim #: 7.8.76 The most reliable information an internal auditor can assess when determining an organization’s legal title to inventories is A. Monthly gross profit and inventory levels. B. Purchase orders. C. Paid vendor invoices. D. Records of inventories stored at off-site locations. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 380 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Although informative, monthly gross profit and inventory levels have no bearing on legal ownership. Answer (B) is incorrect. Purchase orders represent a commitment to purchase, not legal ownership. Answer (C) is correct. Mere possession of inventory does not signify that another party does not have a claim to it. For example, the inventory may be held on consignment. Payment of vendor invoices is the culmination of the purchases-payables cycle. The paid invoice evidences the purchaser’s ownership of the inventory. Answer (D) is incorrect. Records of inventories stored at off-site locations verify the existence of the inventory, not legal ownership. [690] Gleim #: 7.9.77 During interviews with the inventory management personnel, an internal auditor learned that salespersons often order inventory for stock without receiving the approval of the vice president of sales. Also, detail testing showed that there are no written approvals on purchase orders for replacement parts. The results of detail testing are a good example of Indirect A. information. B. Circumstantial information. C. Corroborative information. D. Subjective information. Answer (A) is incorrect. Detail testing provides direct information that the approvals were not received. Indirect information establishes immediately related facts from which the main fact may be inferred. Answer (B) is incorrect. Circumstantial information tends to prove a fact by proving other events or circumstances that afford a basis for a reasonable inference of the occurrence of the fact. Thus, it is also indirect information. Answer (C) is correct. Corroborative information is evidence from a different source that supplements and confirms other information. For example, oral testimony that a certain procedure was not performed may be corroborated by the absence of documentation. Answer (D) is incorrect. Subjective information is opinion-oriented and is not dependable for reaching engagement conclusions. No subjective information is present in this situation. [691] Gleim #: 7.9.78 A letter to the internal auditor in response to an inquiry is an example of which type of information? A. Physical. B. Testimonial. C. Documentary. D. Analytical. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 381 Printed for Sanja Knezevic Answer (A) is incorrect. Physical information results from the verification of the actual existence of something by observation, inspection, or count. Answer (B) is correct. Information may consist of authoritative documentation, calculations by the internal auditor, internal control, interrelationships among the data, physical existence, subsequent events, subsidiary records, and testimony by the engagement client and third parties. Oral or written statements (e.g., letters to the internal auditor) derived from inquiries or interviews are testimonial information. Answer (C) is incorrect. Documentary information exists in some permanent form, such as checks, invoices, shipping records, receiving reports, and purchase orders. It includes both external information, e.g., bills of lading received by the engagement client from common carriers, and documents originating within the engagement client’s organization. Answer (D) is incorrect. Analytical information is derived from the study and comparison of relationships among data. [692] Gleim #: 7.9.79 The chief audit executive is reviewing the working papers produced by an internal auditor during a fraud investigation. Among the items contained in the working papers is a description of an item of physical information. Which of the following is the most probable source of this item of information? Observing A. conditions. B. Interviewing people. C. Examining records. D. Computing variances. Answer (A) is correct. Physical information results from the verification of the actual existence of things, activities, or individuals by observation, inspection, or count. It may take the form of photographs, maps, charts, or other depictions. Answer (B) is incorrect. Interviewing produces testimonial information. Answer (C) is incorrect. The examination of records requires documentary information and produces analytical information. Answer (D) is incorrect. Computations and verifications lead to analytical information. [693] Gleim #: 7.9.80 An internal auditor takes a photograph of the engagement client’s workplace. The photograph is a form of what kind of information? A. Physical. B. Testimonial. C. Documentary. D. Analytical. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 382 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is correct. Physical information results from the verification of the actual existence of things, activities, or individuals by observation, inspection, or count. It may take the form of photographs, maps, charts, or other depictions. Answer (B) is incorrect. Testimonial information consists of oral or written statements derived from inquiries or interviews. Answer (C) is incorrect. Documentary information consists of letters, memoranda, invoices, shipping and receiving reports, etc. Answer (D) is incorrect. Analytical information is derived from a study and comparison of the relationships among data. [694] Gleim #: 7.9.81 Which of the following is an example of documentary information? A photograph of an engagement A. client’s workplace. B. A letter from a former employee alleging a fraud. A page of the general ledger containing irregularities placed there by the perpetrator of a fraud. C. A page of the internal auditor’s working papers containing the computations that demonstrate the existence of an error or irregularity. D. Answer (A) is incorrect. Photographic information is physical. Answer (B) is incorrect. Statements received in response to inquiries or interviews are testimonial. Answer (C) is correct. Documentary information exists in some permanent form, such as checks, invoices, shipping records, receiving reports, and purchase orders. It includes both external information, e.g., shipping documents provided by carriers, and documents originating within the engagement client’s organization. Answer (D) is incorrect. The study and comparison of relationships among data results in analytical information. [695] Gleim #: 7.9.82 The internal auditor for a construction contractor finds materials costs increasing as a percentage of billings and suspects that materials billed to the organization are being delivered to another contractor. What type of information will best enable the internal auditor to determine whether erroneous billings occurred? A. Documentary. B. Physical examination. C. Confirmation. D. Analytical. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 383 Printed for Sanja Knezevic Answer (A) is correct. Documentary information exists in some permanent form, such as checks, invoices, shipping records, receiving reports, and purchase orders. It includes both external information, e.g., shipping documents provided by carriers, and documents originating within the engagement client’s organization. By matching invoices received from vendors with receiving documents prepared by organizational personnel, the nonreceipt of items billed to the organization can be detected. Also, the invoices received may well indicate that delivery was made to an address other than the organization’s storage area or a construction site. Answer (B) is incorrect. Physical examination is not usually possible. The materials will not be available at the organization’s premises. Answer (C) is incorrect. Testimonial information obtained through confirmation is unlikely to be helpful. The supplier will confirm shipment of goods and the amount of the invoice but will not report the delivery address. Answer (D) is incorrect. Analytical procedures are not likely to be effective unless budgets were very carefully developed, all conditions remained virtually constant, and the amounts were relatively large. [696] Gleim #: 7.9.83 During an engagement to review the personnel function, an internal auditor notes that there are several employee benefit programs and that participation in some of the programs is optional. Which of the following is the best information for assessing the acceptability of various benefit programs to employees? Discuss satisfaction levels with program A. participants. B. Evaluate program participation ratios and their trends. C. Discuss satisfaction levels with the director of personnel. D. Evaluate methods used to make employees aware of available program options. Answer (A) is incorrect. Responses from participants, by definition, do not include testimony by nonparticipants. Answer (B) is correct. Analytical information obtained by determining employee participation in optional programs is the most persuasive. Actual participation requires an affirmative act that strongly suggests a positive employee evaluation of a program. Answer (C) is incorrect. Employee participation ratios are more persuasive than the personnel director’s testimony about employee satisfaction. Answer (D) is incorrect. The effectiveness of the means of communicating information about the programs is not relevant to employee satisfaction. [697] Gleim #: 7.9.84 In an engagement to review travel expenses, the internal auditor calculates average expenses per day traveled for all sales personnel and then examines detailed receipts for those with high averages. These procedures represent the identification of which types of information? A. Documentary and physical. B. Analytical and physical. C. Documentary and analytical. D. Physical and testimonial. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 384 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. The information is documentary but not physical. Answer (B) is incorrect. The information is analytical but not physical. Answer (C) is correct. Documentary information includes accounting records, outgoing correspondence, receiving reports, etc. Analytical information results from analysis and verification and includes computations and comparisons. The travel expense receipts are documentary information. The calculations of average travel expenses are analytical information. Answer (D) is incorrect. The information is neither physical nor testimonial. [698] Gleim #: 7.9.85 An internal auditor arrived at the conclusion that the segregation of duties in the counting and recording of cash receipts was adequate. What type of information is this? A. Analytical. B. Documentary. C. Physical. D. Testimonial. Answer (A) is correct. Analytical information is drawn from the consideration of the interrelationships among data or, in the case of the control, the particular policies and procedures of which it is composed. Analysis produces circumstantial information in the form of inferences or conclusions based on examining the components as a whole for consistencies, inconsistencies, causeand-effect relationships, relevant and irrelevant items, etc. Answer (B) is incorrect. Documentary information exists in some permanent form, such as checks, invoices, shipping records, receiving reports, and purchase orders. Answer (C) is incorrect. Physical information consists of the internal auditor’s direct observation and inspection, e.g., of the counting of inventory. Answer (D) is incorrect. Testimonial information is provided by the statements of engagement client personnel and others. [699] Gleim #: 7.9.86 When evaluating the propriety of a payment to a consultant, the most appropriate information for the internal auditor to obtain and review is A. Oral information in the form of opinions of operating management. B. Documentary information in the form of a contract. Analytical information in the form of comparisons with prior years’ expenditures on consultants. C. D. Physical information in the form of the consultant’s report. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 385 Printed for Sanja Knezevic Answer (A) is incorrect. Oral information tends to be less reliable than information in some permanent form. Answer (B) is correct. A contract is a document that formalizes an agreement between the parties. It provides persuasive information that the payment was properly authorized. Answer (C) is incorrect. Comparisons with prior years’ payments may be invalid if circumstances have changed. Answer (D) is incorrect. The report indicates that some work was done but not that the payment was authorized or in the appropriate amount. [700] Gleim #: 7.9.87 The most reliable forms of documentary evidence are those documents that are A. Prenumbered. B. Internally generated. C. Easily duplicated. D. Authorized by a responsible official. Answer (A) is incorrect. The use of prenumbered and sequentially issued documents is an effective control, but such documents may be accessible to an employee who is perpetrating fraud. Answer (B) is incorrect. Internally generated documents are not the most reliable among the choices. Answer (C) is incorrect. Ease of duplication would tend to reduce rather than increase reliability of a document. Answer (D) is correct. Externally generated documents are deemed to be more reliable than those produced by the auditee. However, the evidentiary value of the latter is enhanced if they are subject to effective control. Accordingly, authorization by an appropriate party lends credibility to a document because it increases the probability that the underlying transaction is valid. [701] Gleim #: 7.9.88 The most likely source of information indicating employee theft of inventory is A. Physical inspection of the condition of inventory items on hand. B. A warehouse employee’s verbal charge of theft. C. Differences between an inventory count and perpetual inventory records. D. Accounts payable transactions vouched to inventory receiving reports. Answer (A) is incorrect. Physical inspection of items on hand does not disclose shortages or indicate theft. Answer (B) is correct. Testimonial information may not be conclusive and should be supported by other forms of information whenever possible. However, it may provide a lead not indicated by other procedures. Answer (C) is incorrect. Differences between inventory counts and perpetual records are normal and, by themselves, do not indicate theft. Answer (D) is incorrect. Vouching transactions from accounts payable to receiving reports provides no information about a shortage or theft arising after receipt of the goods. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 386 Printed for Sanja Knezevic fb.com/ciaaofficial [702] Gleim #: 7.10.89 To verify the proper value of costs charged to real property records for improvements to the property, the best source of information is Inspection by the internal auditor of real property A. improvements. A letter signed by the real property manager asserting the propriety of costs incurred. B. C. Original invoices supporting entries into the accounting records. D. Comparison of billed amounts with contract estimates. Answer (A) is incorrect. An inspection confirms that the improvements were made, not their cost. Answer (B) is incorrect. Records or documents generated internally are less reliable than those produced externally. Answer (C) is correct. To verify real property costs, the best method of obtaining engagement information is to examine records. Records originating outside the engagement client, such as original invoices, are much more reliable than internal documents or engagement client testimony. Also, these invoices support actual accounting record entries. Answer (D) is incorrect. A comparison of billed amounts with contract estimates measures the reasonableness of costs but is less persuasive than original invoices supporting entries into the accounting records. [703] Gleim #: 7.10.90 Ordinarily, what source of information should most affect the internal auditor’s conclusions? A. External. B. Inquiry. C. Oral. D. Informal. Answer (A) is correct. External information is ordinarily more reliable than the other types of information listed because it is generated from sources independent of the engagement client. The internal auditor should select the strongest information available to support engagement observations, conclusions, and recommendations. Answer (B) is incorrect. Information derived from inquiries is ordinarily less reliable than external information. Answer (C) is incorrect. Oral information is ordinarily less reliable than external information. Answer (D) is incorrect. Informal information is ordinarily less reliable than external information. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 387 Printed for Sanja Knezevic [704] Gleim #: 7.10.91 An internal auditor’s objective is to determine the cause of inventory shortages shown by the physical inventories taken by an independent service organization that used some engagement client personnel. The internal auditor addresses this objective by reviewing the count sheets, inventory printouts, and memos from the last inventory. The source of information and the sufficiency of this information are Internal A. and not sufficient. B. External and sufficient. C. Both external and internal and sufficient. D. Both external and internal and not sufficient. Answer (A) is incorrect. The information is also external. Answer (B) is incorrect. The information is also internal and not sufficient. Answer (C) is incorrect. The information is not sufficient to determine the cause. Answer (D) is correct. The organization employs an external inventory service and internal personnel for data entry and balancing, so the sources of information are both external and internal. However, the information is not sufficient to determine the cause of the shortages. Sufficient information is factual, adequate, and convincing so that a prudent, informed person would reach the same conclusions as the internal auditor (Inter. Std. 2310). The documents reviewed will not reveal the cause of the shortages. [705] Gleim #: 7.10.92 During an investigation of unexplained inventory shrinkage, an internal auditor is testing inventory additions as recorded in the perpetual inventory records. Because of internal control weaknesses, the information recorded on receiving reports may not be reliable. Under these circumstances, which of the following documents provides the best information about additions to inventory? A. Purchase orders. B. Purchase requisitions. C. Vendors’ invoices. D. Vendors’ statements. Answer (A) is incorrect. The quantity ordered may not equal the quantity shipped by the vendor. Answer (B) is incorrect. The quantity requested in a purchase requisition may not equal the quantity shipped by the vendor as a result of modification by the purchasing department or vendor stockouts. Answer (C) is correct. The vendors’ invoice confirms that the proper amount due has been recorded. A vendor’s invoices provide the best source of information about additions to inventory. Vendors’ invoices provide an external source of information regarding shipments to the engagement client. These amounts should be equal to quantities added to inventory (after possible adjustment for items returned to the vendor because of damage, etc.). Answer (D) is incorrect. Vendors’ statements normally list only the invoice number, date, and total. They do not list invoice detail such as quantities shipped. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 388 Printed for Sanja Knezevic fb.com/ciaaofficial [706] Gleim #: 7.10.93 In engagement planning, internal auditors should review all relevant information. Which of the following sources of information would most likely help identify suspected violations of environmental regulations? Discussions with operating A. executives. B. Review of trade publications. C. Review of correspondence the entity has conducted with governmental agencies. Discussions conducted with the external auditors in coordinating engagement efforts. D. Answer (A) is incorrect. Operating management is a possibly biased source. Answer (B) is incorrect. This source is not sufficiently specific. Answer (C) is correct. Correspondence from regulators is likely to be a valid and relevant source of information about environmental violations. This externally generated documentation and the engagement client’s responses thereto may indicate a significant loss exposure for the engagement client. Answer (D) is incorrect. External auditors do not have ready access to the needed information. [707] Gleim #: 7.10.94 The most conclusive information to support supplier account balances is obtained by A. Reviewing the vendor statements obtained from the accounts payable clerk. B. Obtaining confirmations of balances from the suppliers. C. Performing analytical account analysis. Interviewing the accounts payable manager to determine the internal controls maintained over accounts payable processing. D. Answer (A) is incorrect. Vendor statements obtained from the accounts payable clerk may be inaccurate, purposely misstated, or prepared for nonexisting vendors. Answer (B) is correct. Confirmation has the advantage of obtaining information from sources external to the entity. Information from external sources provides greater assurances of reliability than information from sources within the entity. Answer (C) is incorrect. Analytical account analysis is effective for identifying circumstances that require additional consideration. Answer (D) is incorrect. Interviewing an employee provides oral, or testimonial, information, which is inherently less reliable than information obtained from independent sources. [708] Gleim #: 7.10.95 A set of engagement working papers contained a copy of a document providing information that an expensive item that had been special-ordered was actually on hand on a particular date. The most likely source of this information is a printout from a computerized A. Purchases journal. B. Cash payments journal. C. Perpetual inventory file. D. Receiving report file. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 389 Printed for Sanja Knezevic Answer (A) is incorrect. The purchases journal indicates when the item was ordered but not whether it was still on hand at a specific later date. Answer (B) is incorrect. The cash payments journal indicates when the item was paid for but not whether it was still on hand at a specific later date. Answer (C) is correct. In a perpetual inventory system, purchases are directly recorded in the inventory account, and cost of goods sold is determined as the goods are sold. A computerized perpetual inventory file has a record of each debit or credit transaction with its date, amount, etc., and the inventory balance for any given date could therefore be determined. Answer (D) is incorrect. The receiving report indicates when the item was received but not whether it was still on hand at a specific later date. [709] Gleim #: 7.11.96 Which of the following techniques is most likely to result in sufficient information with regard to an engagement to review the quantity of fixed assets on hand in a particular department? Physical A. observation. B. Analytical review of purchase requests and subsequent invoices. C. Interviews with department management. D. Examination of the account balances contained in general and subsidiary ledgers. Answer (A) is correct. First-hand observation by the auditor is more persuasive than analytical reviews performed, client-prepared records examined by the auditor, or interviews with client personnel. Answer (B) is incorrect. Items purchased may no longer be present in the department being reviewed, even though they were originally purchased for that department. Answer (C) is incorrect. Interviews are useful in gaining insight into operations and understanding exceptions but are not sufficient. Answer (D) is incorrect. Ledger balances may not indicate whether assets have been moved or stolen. [710] Gleim #: 7.11.97 Which of the following types of tests is the most persuasive if an internal auditor wants assurance of the existence of inventory stored in a warehouse? Examining the shipping documents that support recorded transfers to and from the warehouse. A. B. Obtaining written confirmation from management. C. Physically observing the inventory in the warehouse. D. Examining warehouse receipts contained in the engagement client’s records. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 390 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. Shipping documents are not as reliable as personal knowledge. Answer (B) is incorrect. Testimonial information is not as reliable as personal knowledge. Answer (C) is correct. Direct knowledge obtained through the internal auditor’s physical observation is the most reliable information about the existence of the inventory. Answer (D) is incorrect. Warehouse receipts are not as reliable as personal knowledge. [711] Gleim #: 7.11.98 Documents provide information with differing degrees of persuasiveness. If the engagement objective is to obtain information that payment has actually been made for a specific invoice from a vendor, which of the following documents ordinarily is the most persuasive? An entry in the engagement client’s cash disbursements journal supported by a voucher package containing the vendor’s invoice. A. A canceled check, made out to the vendor and referenced to the invoice, included in a cutoff bank statement that the internal auditor received directly from the bank. B. An accounts payable subsidiary ledger that shows payment C. of the invoice. D. A vendor’s original invoice stamped “PAID” and referenced to a check number. Answer (A) is incorrect. The engagement client either has initiated or had an opportunity to alter the voucher and the invoice. Answer (B) is correct. A canceled check included in a cutoff bank statement received directly from the bank provides external as well as internal documentary information. The information was generated internally but passed through outsiders who confirmed it (honored the check) before sending it directly to the internal auditor. Such information is very persuasive. Answer (C) is incorrect. Internal information is less persuasive than external information. Answer (D) is incorrect. The invoice is external information of debt but not of payment. The information concerning payment is internal and not persuasive. A reference to a check is not as reliable as the check itself. [712] Gleim #: 7.11.99 An internal auditor at a savings and loan association concludes that a secured real estate loan is collectible. Which of the following engagement procedures provides the most persuasive information about the loan’s collectibility? A. Confirming the loan balance with the borrower. B. Reviewing the loan file for proper authorization by the credit committee. C. Examining documentation of a recent, independent appraisal of the real estate. D. Examining the loan application for appropriate borrowers’ signatures. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 391 Printed for Sanja Knezevic Answer (A) is incorrect. A confirmation provides information about a loan’s existence, not its collectibility. Answer (B) is incorrect. Information about the loan’s authorization is not relevant to its collectibility. Answer (C) is correct. Real estate appraisals are based on estimated resale value or future cash flows. A recent, independent appraisal provides information about the borrower’s ability to repay the loan. Such an appraisal tends to be reasonably reliable because it is timely and derives from an expert source independent of the engagement client. Answer (D) is incorrect. The validity of the loan is not relevant to the borrower’s ability to repay the loan. [713] Gleim #: 7.11.100 The most persuasive information regarding the asset value of newly acquired computers is Inquiry A. of management. B. Observation of engagement client’s procedures. C. Physical examination. D. Documentation prepared externally. Answer (A) is incorrect. An unsubstantiated response to an inquiry of management ordinarily yields the least persuasive information. Answer (B) is incorrect. Observation of procedures for acquisition would not be as persuasive as documents showing the cost of the asset. Answer (C) is incorrect. Physical examination of the asset reveals only limited information as to the asset’s value. Answer (D) is correct. Information is considered more or less persuasive depending on how much control the engagement client has over it. The most persuasive information relevant to the valuation assertion is documentation that is prepared externally. [714] Gleim #: 7.11.101 The most persuasive information about the existence of newly acquired computers for the sales department is A. Inquiry of management. B. Observation of engagement client’s procedures. C. Physical examination. D. Documentation prepared externally. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 392 Printed for Sanja Knezevic fb.com/ciaaofficial Answer (A) is incorrect. An unsubstantiated response to an inquiry of management is usually considered the least persuasive information. Answer (B) is incorrect. Observation of procedures for acquisition would not be as persuasive as examination of the asset. Answer (C) is correct. Information is considered more or less persuasive depending on the engagement client’s degree of control. The following is a hierarchy from most persuasive to least persuasive: internal auditor’s examination and observation, externally developed information, internally developed information, and oral information from the client. Thus, the most persuasive information about the existence assertion for a new asset is physical examination. Answer (D) is incorrect. Documentation is less relevant to the existence assertion than physical examination. [715] Gleim #: 7.11.102 Which of the following represents the general order of persuasiveness, from most to least, for the types of information listed below? Inquiry I. of management II. Observation of engagement client’s procedures III. Physical examination IV. Documentation prepared externally A. III, II, IV, I. B. IV, I, II, III. C. II, IV, I, III. D. IV, III, I, II. Answer (A) is correct. An auditor’s physical examination provides the most persuasive form of evidence. First-hand observation by the auditor of client personnel performing procedures is the next most persuasive. Information originating from a third party is less persuasive than information personally gathered by the auditor but more persuasive than information originating with the client. Oral information from the client is the least convincing. Answer (B) is incorrect. The internal auditor’s physical examination (III) and observation (II) are more persuasive than externally developed information (IV). Answer (C) is incorrect. The internal auditor’s physical examination (III) is the most persuasive evidence of all. Answer (D) is incorrect. The internal auditor’s observation (II) is more persuasive than both externally developed information (IV) and inquiry of management (I). [716] Gleim #: 7.11.103 The internal auditor wants to understand the actual flow of data regarding cash processing. The most convincing information is obtained by A. Reviewing the systems flowchart. Performing a walk-through of the processing and obtaining copies of all documents used. B. Reviewing the programming flowchart for information about control procedures placed into the computer programs. C. D. Interviewing the treasurer. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 393 Printed for Sanja Knezevic Answer (A) is incorrect. The systems flowchart might not indicate how processing may have evolved over time. Answer (B) is correct. The physical inspection of an engagement client’s facilities, records, and processing steps is the most persuasive information. The internal auditor reviews actual documents and determines what personnel actually do with them. Answer (C) is incorrect. The program flowchart excludes manual processing steps. Answer (D) is incorrect. The treasurer may not know how the specific clerical processing may have changed. Furthermore, the treasurer may have reason not to describe processing accurately. [717] Gleim #: 7.11.104 The internal auditor is concerned with the overall valuation of inventory. Rank the following sources of engagement information from most persuasive to least persuasive in addressing the assertion as to the valuation of inventory. Calculate inventory turnover by I. individual product. Assess the net realizability of all inventory items with a turnover ratio of 2.0 or less by interviewing the marketing manager as to the marketability of the product. II. Calculate the net realizable value (NRV) of all inventory products (using software to calculate NRV based on the last selling price) and compare NRV with cost. III. Take a statistical sample of inventory and examine the latest purchase documents (invoices and receiving slips) to calculate inventory cost. IV. A. I, II, III, IV. B. I, IV, II, III. C. IV, I, III, II. D. II, III, IV, I. Answer (A) is incorrect. The proper order is IV, I, III, II. Answer (B) is incorrect. The proper order is IV, I, III, II. Answer (C) is correct. Sampling inventory and examining purchase documents are procedures that provide the most persuasive information in establishing cost, which is the basis of determining the valuation of inventory. They rely on the internal auditor’s own observations and on inspection of documents from external sources. The next most persuasive information is derived from the internal auditor’s analytical procedures. A change in inventory turnover or a very low level of inventory turnover indicates potential obsolescence of inventory and the need for the internal auditor to perform additional procedures, e.g., examining subsequent sales to determine whether inventory should be written down. Calculation of net realizable value may indicate a valuation problem. The difficulty with this procedure is that the last sales price may not be appropriate. The marketing manager’s opinion about marketability is the least persuasive information. It is a form of testimonial information from an individual who may have a vested interest in persuading the internal auditor that the goods will be sold at their normal prices in the normal course of business. In addition, the arbitrary cutoff value of 2.0 may not be justified. The cutoff should be based on the nature of the client’s inventory. Answer (D) is incorrect. The proper order is IV, I, III, II. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 394 Printed for Sanja Knezevic fb.com/ciaaofficial [718] Gleim #: 7.11.105 Which of the following are least valuable in predicting the amount of uncollectible accounts for an organization? Published economic indices indicating a general A. business downturn. Dollar amounts of accounts actually written off by the organization for each of the past 6 months. B. C. Total monthly sales for each of the past 6 months. Written forecasts from the credit manager regarding expected future cash collections. D. Answer (A) is incorrect. Although these statistics might not be quite as relevant as some of the other data, they are reliable, having been compiled and published by an independent source. Answer (B) is incorrect. The dollar amounts of write-offs are relevant and reliable, representing the actual experience of the organization. Answer (C) is incorrect. These amounts include cash as well as credit sales. Thus, the inclusion of cash sales reduces the relevance of these data. However, prior sales also represent the actual experience of the organization and therefore have a high degree of reliability. Answer (D) is correct. Written forecasts from the credit manager may be relevant and useful, but they cannot be considered sufficient or reliable. Opinion evidence does not have as much reliability as factual evidence. In addition, the source of the evidence may have a bias, which should be considered by the internal auditor when evaluating the reliability of this data. [719] Gleim #: 7.11.106 Which of the following examples of audit evidence is the most persuasive? A. Real estate deeds that were properly recorded with a government agency. B. Canceled checks written by the treasurer and returned from a bank. C. Time cards for employees that are stored by a manager. D. Vendor invoices filed by the accounting department. Gleim CIA Test Prep: Part 1 - Internal Audit Basics (720 questions) Copyright 2013 Gleim Publications Inc. Page 395 Printed for Sanja Knezevic Answer (A) is correct. Real estate deeds recorded in public records are documentary information generated by external parties. They are not processed by the engagement client. Accordingly, this purely external evidence is more persuasive than information originating with, or processed by, the engagement client. Answer (B) is incorrect. Canceled checks written by the treasurer and returned from a bank constitute internal-external information. Such information originates with the engagement client but is processed externally. Because the bank’s acceptance of checks provides some confirmation of their validity, they are more reliable than purely internal evidence. Answer (C) is incorrect. Time cards for employees that are stored by a manager are considered internal information. They are generated by, and remain with, the engagement client. Purely internal information is less reliable than information from external sources. Answer (D) is incorrect. Vendor invoices filed by the accounting department are considered external-internal information. Although the invoices were created externally, they are subsequently processed by the engagement client. Thus, they are more reliable than purely internal information but less reliable than purely external information. [720] Gleim #: 7.11.107 One objective of an internal auditing engagement involving the receiving function is to determine whether receiving clerks independently count incoming supplies before completing the quantity received section of the receiving report. Which of the following is the most persuasive information supporting the assertion that the counts are made? The receiving section supervisor’s assurance, based on personal observation, that the counts are made. A. A receiving clerk’s initials on all receiving reports attesting that the count was made. B. Assurance, from the warehouse supervisor, that the accuracy of the perpetual inventory is the result of the reliability of the entries in the quantity received section. C. Periodic observations by the internal auditor over the course D. of the engagement. Answer (A) is incorrect. Testimonial information is not as reliable as the internal auditor’s direct personal observation. Answer (B) is incorrect. Testimonial information is not as reliable as the internal auditor’s direct personal observation. Answer (C) is incorrect. Testimonial information is not as reliable as the internal auditor’s direct personal observation. Answer (D) is correct. An internal auditor’s presumption about the validity of information is that the internal auditor’s direct personal knowledge, obtained through physical examination, observation, computation, and inspection is more persuasive than information obtained indirectly.