Product Management Starter Kit EDITION 2022 A beginner's guide to the world of Product Management Table of Contents I From the Coordinator's Desk 1 II What is Product Management 2 III A Day in the Life of a PM 4 IV Books for Reference 6 V PM Communities 8 VI Top YouTube Channels 9 VII Blogs 10 VIII PM Case Competitions 11 01. From the Coordinator's Desk "Not all those who wander are lost" - J.R.R. Tolkien, The Fellowship of the Ring Dear readers who have spent the time to give our starter kit a chance, Thank you. Thank you for taking a moment in your jam-packed, demanding PGP1 journey. This starter-kit is made for you. The ones with passion who, one day, will shape the next generation of products. In our mission to create capable product leaders from IIM Ahmedabad, PM starter-kit removes the clutter from PM through simplicity. Through offering direction in different windows of Product management, PM starter-kit gets right to the point on what to learn, where to find your network, and where opportunities arrive. And this is just the beginning. A gentle nudge. A simple guide. A clear direction and a collection of useful information fast-tracked to you. The publication cell of the ProdMan club has some of the most talented folks that I've seen in IIMA, which is why I'm so sure that there is more to come. More learnings, more relevant networks, and more opportunities built on top of the starter-kit that you're reading today. I hope you enjoy this and find clarity in your PM journey. Arvindh Subramanian V Club Coordinator Page - 01 02. What is Product Management? Let's talk about WHY first The world is always changing, more so in the tech world. In a fast-paced world, new opportunities from technological breakthroughs, and new problems from shifting customer expectations arise begetting a need for Product Managers who are continuously adapting and solving problems. Product Management as a Job Role Google's Product Manager Job Role description reads, "In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds." Well, that's a fairly simple description, but in the real world, the lines get blurry as product managers operate in overlapping diverse fields. Product Management as a Function Product management is an organizational function that guides every step of a product’s lifecycle — from development to positioning and pricing — by focusing on the product and its customers first and foremost. To build the best possible product, product managers advocate for customers within the organization and ensure the market's voice is heard and heeded. Page - 02 Product Management as a Process Driving execution There is no single “right” way to manage a product. But the discipline has developed some consensus regarding best practices. With a viable product concept, a scalable feedback management system, and a sound strategy, it’s time to turn ideas into reality. This means prioritizing potential development items and plotting out the product roadmap, and drive execution with engineering and design teams Defining the Problem It all begins with identifying a high-value customer pain point. Product management turns these abstract complaints, wants, and wishes into a problem statement looking for a solution. Quantifying the opportunity With a target in mind, product management can now thoroughly investigate how they might solve customer problems and pain points. They should cast a large net of possible solutions and not rule anything out too quickly. Then comes validation., While there are no guarantees, getting confirmation from potential customers that the idea is something they’ll want, use, and pay for, is a critical step in the overall process and achieving product-market fit. What isn't product management? Enric Dunray, Product manager at Google throws some light on what Product Management isn't. Product Management isn't: Being a HiPPO (Highest paid person's opinion) Being the only idea generator Being a copywriter, designer or developer Being accountable for quality and assurance The same thing as project management Being a mini-CEO Building an MVP After validating a particular solution’s appeal and viability, it’s now time to engage the product development team in earnest. Creating a feedback loop While customer feedback is essential throughout a product’s life, there’s no time more critical than during the MVP introduction. This is where the product management team can learn what customers think, need, and dislike since they’re reacting to an actual product experience and not just theoretical ideas tossed out in a conversation. Page - 03 03. A day in the life of a PM Product Managers in different companies, teams, and roles have different calendars. Your day may look very different depending on which stage the product you are working on is. PMs spend their time across three broad buckets: 2.Decisions & Deliverables 1.Analyze & Adapt Product Managers analyze external data like customer surveys, sales numbers, and competitors, and also look at important metrics and KPIs of the product and learn. They adapt to the market by pivoting the product vision or prioritizing the product backlog. Product Managers are responsible for deciding what to build, and this decision is manifested in documents like Product requirement documents, and functional specification documents. They also prioritise what to build first and manage a whole set of other activities that are tied to the product launch, these are often manifested into tools like Jira in the form of roadmaps, kanban boards and product backlogs. Page - 04 Justin Belmont, Uber 3.Communication & Co-ordination Product Managers work with multiple teams like sales, marketing, design, engineering, and senior management simultaneously. Moreover, it is important to note that they are not their supervisors, so a good product manager must be able to influence other teams without having any authority over them. "I lead a group of product teams and manage some of the world's best PMs to scale the Carrier side of the Uber Freight marketplace. In the first half of my day, I usually take part in extended working sessions with my design and engineering leads and Design teams. I set aside a little desk time too, for business models, slide decks, and roadmap planning. Later in the day, I catchup with a lot of stakeholders from marketing, legal, customer service either in 1-to-1 meetings or in team sessions" Let's understand this better through two examples: Annu Bansal, Amazon "My work is to improve the delivery experiences of the Amazon drivers in 3 countries, through tech (showing them accurate places on maps to deliver). It involves a lot of deep dives around country specific metrics for root cause analysis and experimentation (such as AB testing) to conclude our hypothesis. This requires meeting with country POCs to understand the painpoints, tech teams to devise the solutions, and operations team to do the ground work." Page - 05 04. Books for Reference Must Read Decode and Conquer Lewis C. Lin Decode and Conquer is the first book every PM enthusiast must read to grasp the types of questions asked in the PM interview. It covers questions related to product design using the CIRCLES framework, metrics using the AARM Framework, new market entry, competitive landscape and roadmap planning. The book also offers a dialogue-style format for answering the example questions. It is worded simply and easy to understand even if you are a complete novice in the field. Must Read Cracking the PM interview Gayle Laakmann McDowell Product Managers work at the intersection of technology, business, and design. The book guides on how one can prepare to crack the PM interview by explaining product strategy, prioritization, and execution. The book will help you in understanding what interviewers look for, and how to frame your answers better. The Lean Product Playbook Dan Olsen The big idea from ‘Lean’ (inspired by Toyota Production System) is to align activities around customer satisfaction by cutting elements that don’t create value. The book covers multiple aspects of Product-Market Fit, measuring customer value, interactions among PMs and other stakeholders, Minimum Viable Products (MVP) and personas. The book deals with increasing your breadth of knowledge but covers less in depth. Page - 06 Inspired Marty Cagan This book outlines the skills needed to be a great PM, how to organise teams, and the tried and tested processes to follow. For those with more experience, there’s a tonne of great context explaining why the practices used work and commonly believed alternatives don’t. It provides insights about user experience design, Product Opportunity Assessment (POA), and what causes different product efforts to fail. The Product Book: How to Become A Great Product Manager Josh Anon, Carlos Gonzales and Product School A quick-read, The Product Book provides approachable, practical, and real-life insights into the world of product management. It provides suggestions on how to work with engineering and design teams while bringing your product to the market. For a quick summary, people can read the chapter summaries mentioned at the end. Must Read Futuristic Outlook to Product Management The ProdMan Club, IIMA The ProdMan Club’s flagship publication, Futuristic Outlook is the go-to book for the aspiring Product Manager and anyone interested in understanding the technology around us. The book provides in-depth information about what the field of Product Management entails and the different new-age concepts used by PMs and industry experts. It also contains comprehensive app critiques of Apps belonging to eCommerce, FinTech, Music, Food Technology, and many more. Post the conceptual understanding, the book gives questions and cases about Guesstimates, Product Design, GTM Strategy, Metrics, and Pricing to prepare you for the interviews. Page - 07 05. PM Communities StellarPeers Crawl, Walk, Run Crawl, Walk, Run helps you understand different concepts related to pricing, new product ideation, building MVPs, and also provides guidance on preparation for PM interviews. [Whatsapp] | [Medium] | [YouTube] Product School With more than 100,000+ slack community members, you have the opportunity to pick the minds of PM thought pioneers from companies like Google, Amazon, Facebook, and Netflix. They have incredible free resources, and students can apply for globally recognized certifications. [Website] StellarPeers brings professionals together to prepare for the most challenging interview questions so they can land their dream jobs. StellarPeers contains vast content covering frameworks, solved cases, and coaching videos. They also have mock interviews with experts. [Website] PM Exercises With more than 100K+ community members, PM exercises contains 2000+ interview questions and 100+ hours of courses. As with Exponent and PM School, Students can apply for coaching. The content is excellent but is behind a paywall. [Website] Exponent PM School An all-in-one platform for interview prep, which also provides certifications. PM enthusiasts can also participate in peer-topeer interviews. They also have expert coaching in the form of 90-day coaching plans. PM School, an Indian community, offers courses and certifications in product management. They also offer live projects and challenges wherein students can view the winners' solutions and learn. [Website] [Website] Page - 08 06. Top YouTube Channels Recommended 1. Exponent Exponent has detailed playlists on Product Design case interviews, Go To Market cases, Metrics cases, Root Cause Analysis, and Product improvement cases, which cover all the major cases you are asked in a PM interview. The channel also has company-specific interview questions such as Microsoft, Facebook, Google, and LinkedIn, where product managers who have cracked these companies tell you how these questions are answered in a real interview setting. Overall, this channel is one of the best places to learn from real product managers. [YouTube] 2. PM School This is a channel better suited for learning popular PM frameworks, creating mockups, solving PM case studies, and answering behavioural questions in PM interviews. In a PM interview, you are judged not just on your knowledge of Product Management but also on important questions like ‘Why Product Management’, which is where this channel is useful. This channel also has a plethora of mock interviews covering Product Design, Root Cause Analysis, and Product Improvement. [YouTube] 3. The Product Folks Where this channel shines is in simulating Product Management interviews of firms which are not available on other channels, such as Ola, Razorpay, PayTM, Groww, PhonePe, and Meesho. Apart from these firms, interviews from giants like Microsoft and Amazon are present too. The channel also does thorough product teardowns to determine what works and what does not work in a product, discusses the latest technologies like Web 3.0, and explains fundamental PM concepts like Metrics as well. [YouTube] Page - 09 07. Blogs 1. PM Exercises The blog is an excellent resource for learning about best PM practices, book reviews, interview preparation, and PM concepts. How you can inculcate the latest technologies into your solutions is also elucidated. A PM's common dilemmas, such as how to interface with all the stakeholders efficiently, keep them on the same page, and whether to work in big tech or a startup environment, are also explored. Interview experiences and recommendations of Product Managers who cracked the biggest firms such as Meta and Google are also available. Articles on developing your Product strategy for long-term success can also be found. Overall, this is an excellent blog for those looking to get into Product Management or even trying to improve as Product Managers who are already working in the field. [Website] 2. Product Coalition One of the world’s largest independent Product Management communities, with 1m+ readers and 3,500+ articles, this is a blog every PM has heard of. The platform aims to help you understand product development concepts, experiences, and lessons learned by professionals over their careers. This platform is more likely to help you once you have gone through the basics of PM and are looking to deepen your understanding of the field. [Website] Page - 10 08. PM Case Competitions PM Engage Amazon ACE PM Engage is the flagship competition of Microsoft, which presents an opportunity for selected students to get mentored by Microsoft Program Managers by competing in their flagship case study competition. Team Size: 4 Team Size: 2 Competition Structure: 1. Online Registration Form a team of 2 and register. Deadline: Late September 2. Submission of Case Study Proposals Think like a product leader & solve the case Challenge assigned to your respective school. Case Study Announcement: Late Sept Submission deadline: Early October 3. Top 3 Teams from PGP1 & Top 2 teams from PGP2/PGPX/1-Year MBA get shortlisted for mentorship. Mentorship Timelines – Mid Oct – Late Oct 4. Top teams compete in the PM Challenge national round in November. Competition Structure: Registration (deadline August 1st week) > Quiz > Case Release > 2-page document submission (Writing at Amazon) > Campus Round Case Submission > Campus Round Case Presentation > Grand Finale Case Release > Grand Finale Case Submission & Presentations (September 1st week). Rewards 1. Winners will receive cash awards worth INR 2,00,000, pre-placement interviews (PPIs), and Amazon products/devices. 2. The first runners-up will receive cash awards worth INR 1,50,000, pre-placement interviews (PPIs), and Amazon products/devices. 3. The second runners-up will receive cash awards worth INR 50,000, pre-placement interviews (PPIs), and Amazon products/devices. 4. 6 teams on each campus (3 from 1st year and 3 from 2nd year/PGPX courses) will win preplacement interviews (PPIs) at Amazon. Rewards: Mentorship from Microsoft PMs & PPIs for summers and laterals. Chance to participate in PM Challenge. Page - 11 PM Inside Product Management Case Competition by The ProdMan Club, IIMA, usually held in the 1st week of August. Eligibility: PGP1 only Team Size: 2-4 Competition Structure: Round 1: The team selects one of the given problem statements, critically analyzes them and submit a presentation. Round 2: The top 8 teams from round 1 will be shortlisted for the 2nd round. They will have to work towards fine-tuning and wireframing the solution. Rewards: CV points for all finalists. Flipkart Wired 6.0 Flipkart launched WiRED to give B-School students a first-hand experience of challenges in the Indian e-commerce ecosystem. Flipkart Wired 6.0 will take place from 30th Aug to 19th October. Team Size: 3 Competition Structure: Round 1: Quiz (Business, HR, Supply Chain, Product) Round 2: Case Study Challenge. Top teams from each track proceed to 3rd Round. Round 3: Semi-finale submission to senior Flipkart leaders. Round 4: Finale presentations for each track Rewards: National winners (all tracks) : 2 lakh Rs. Runners Up (all tracks) : 50,000 Rs. PPI opportunity for semi-finalists. Techzards Product management case competition by Sigma, the Product Management Club of IIM Bangalore, held during the International Business Summit Vista in early August. PM Live Product management case competition by The ProdMan Club, IIMA in The Red Brick Summit (TRBS) to challenge your Product Management acumen to design the best product Team Size: 2-3 Competition Structure: Round 1: Quiz Round 2: Live business problem in case format Round 3: Top 10 teams present submissions to judges. Team Size: 2-3 members Competition Structure: Round 1: Quiz Round 2: Product Management Case Submission and Presentation Round 3: Final Presentation before judges. Rewards: National winners - Rs 20K Rewards: Prize money worth 1lakh. Page - 12 Thank you !