Title: Intellectual Competencies: Purposive Communication in English Lecturer: MELISSA A. MARVIC, LPT BSEd – English, Top 6 PURPOSIVE COMMUNICATION IN ENGLISH BY: LEAPHRIL TORRES SAJONAS, LPT Contributor…. Karen Tubio Baya Licensed Professional Teacher TEFL – Certified MAELT, PUP Sta. Mesa (GWA 1.13) ESL Instructor for 7 Years FOUNDATION OF EDUCATION 1.These foundations show the chronological development of curriculum, mostly shown using a timeline. A. Legal Foundations B. Psychological Foundations C. Philosophical Foundations D. Historical Foundations FOUNDATION OF EDUCATION 1.These foundations show the chronological development of curriculum, mostly shown using a timeline. A. Legal Foundations B. Psychological Foundations C. Philosophical Foundations D. Historical Foundations Purposive Communication in English is aboutwriting, speaking, and presenting to different audiences and for various purposes. WRITIN G SPEAKIN G PRESENTIN G 1. UNDERSTANDING 21st CENTURY COMMUNICATION PURPOSIVE COMMUNICATION LANGUAGE and COMMUNICATION METHOD OF HUMAN COMMUNICATION MOTHER TONGUE/ SECOND LANGUAGE LANGUAGE LANGUAGE CONTACT GRAMMAR SOUNDS VOCABULARY ACQUIRED OR LEARNED LANGUAGE CHANGE What is Communication? Latin - “communicare” “to share” or “to make common” (Weekley, 1967). “the process of understanding and sharing meaning” (Pearson & Nelson, 2000). “relational process of creating and interpreting messages that elicit a response". (Griffin, 2012) What is Communication? Communication is the exchange of information, ideas, thoughts, and feelings by one individual to another. Nature of Communication Nature of Communication Communication It is much It is a proces more s than words It is between two or more people Components of Communication Process Components of Communication Process Sender one who crafts a message, idea, or information Encoding – Process of converting idea or thoughts of the information into symbols Components of Communication Process Message the information, idea, thought, etc. that the speaker wants to convey Written, Verbal or Nonverbal Components of Communication Process Channel means of transmission or distribution of the message Medium : Written, Verbal, or Non-Verbal Components of Communication Process Receiver For whom the message was created and one who receives it Decoding – Receiver’s mental processing of interpreting message into meaning Components of Communication Process Feedback the receiver’s response or reaction to the sender’s message Facial expressions, body gestures, words or even silence Components of Communication Process context common and shared understanding of the situation Environment, topic, culture, relationship Components of Communication Process Environmen t Physical and psychological space where the communication happens Location, time, temperature, event Components of Communication Process Interference a hindrance that prevents effective communication Noise, barrier, block Kinds of Barriers Kinds of Barriers Psychologic al Thoughts that hamper the message to be interpreted correctly by the receiver Physiologica l Related to person’s health and fitness Kinds of Barriers Linguistic cultural Physical mechanical Differences in word usage and meaning of words cause confusion misunderstandin g of meaning, caused by cultural differences between sender and receiver Environmental factors That limit the sending and receiving of messages flaw in the machinery, instruments, or channel used to convey the message Process of Communication Process of Communication Sender Process of Communication Sender Encode r Process of Communication Sender Encoder Channe l Process of Communication Sender Encoder Interferenc e Channe l Process of Communication Sender Encode r Interferenc e Channe l Decode r Process of Communication Sender Encode r Interferenc e Channe l Decode r Receiver Process of Communication Sender Encode r Interferenc e Channe l Feedback Decode r Receiver Process of Communication Sender Encoder Interferenc e Channe l Feedbac k Decoder Receiver Process of Communication Sender Encode r Interferenc e Channe l Feedbac k Decode r Receiver Process of Communication Envir Sender Encoder Interferenc e Channe l Feedbac k Decode r onme n t Receiver Process of Communication Contex t Sender Encode r Interferenc e Channe l Feedbac k Envir Decode r onme n t Receive r Process of Communication Contex t Sender Encode r Interferenc e Channe l Feedbac k Envir Decode r onme n t Receiver Process of Communication Contex t Sender Encode r Interferenc e Channe l Feedbac k Envir Decode r onme n t Receive r DRILLS DRILLS We use paralanguage and suprasegmental in conversing. A. Communication is a process B. Communication is between two/more people C. Communication is much more than words D. Communication involves two people DRILLS NOT a nature of communication A. Communication is a process B. Communication is between two/more people C. Communication is much more than words D. Communication involves two people DRILLS Affects the mood and the style of speaking that must be used Message Environment Channel Context DRILLS Psychological and psychosocial connection between communicators Message Environment Channel Context DRILLS Specific manner of how the message goes through the receiver Message Environment Channel Context DRILLS Linguistic barrier Psychological Physical Physiological Cultural DRILLS Emotional baggage that affects behavior Psychological Physical Physiological Cultural DRILLS Ethnocentrism Psychological Physical Physiological Cultural DRILLS Xenocentrism Psychological Physical Physiological Cultural DRILLS Different time zones Psychological Physical Physiological Cultural DRILLS Daydreaming Psychological Physical Physiological Cultural DRILLS Giving tips to waiters Psychological Physical Physiological Cultural DRILLS Types of Communication CONTEXT MODE ✔ VERBAL ✔ NON-VERBAL ✔ VISUALS ✔ WRITTEN ✔ INTRAPERSONAL ✔ INTERPERSONAL ✔ EXTENDED ✔ ORGANIZATIONAL ✔ INTERCULTURAL ✔ MASS PURPOSE AND STYLE ✔ FORMAL ✔ INFORMAL COMMUNICATION CLASSIFICATION Types of Communication (according to mode) Types of Communication According to Mode VERBAL – USE OF WORDS, (SPOKEN OR WRITTEN) NON-VERBAL - (body language, facial expressions, gestures, created space) VISUAL - uses visuals (signs, symbols, imagery, maps, graphs, charts, diagrams, pictograms, photos, drawings or illustrations and electronic communication) Types of Communication (according to context) Types of Communication (context) Intrapersona l Within an individual Interpersona l Among people Dyadic between two people Small group 3 or more (15 people) Types of Communication (context) Extended With the use of technological tools Organizational Business environments Intercultural Among people of diverse culture Mass To large audiences through different modes (mediated) Intracultura Internationa Interethnic Interracial l l Types of Communication According to Context 1. Intrapersonal Communication ✔ “intra”- means within or inside. ✔ talking to oneself, self or inner talk, inner monologue, inner dialogue, self-verbalization or self-statement ✔ boost in confidence, self-appraisal, selfconsolation Types of Communication According to Context 2. Interpersonal Communication ✔ “inter” – means between, among, and together ✔ interactive exchange takes place ✔ occur in dyads, or small group ✔ establishes or deepens relationships ✔less serious and formal TRANSACTIONAL – ✔ meant to achieve something ✔ more formal, and profound Principles of Interpersonal Communication Principles of Interpersonal Communication Communication is … Inevitable All actions communicate Irreversible Cannot take back what was said Complex Interpret meanings from symbols Contextual There are diverse meanings Psychological Relational Situational Cultural Types of Communication According to Context 3. Extended Communication ✔ use of electronic media ✔ public in nature ✔ faster transmission, later audience ✔ Influential, persuasive Types of Communication According to Context 4. Organizational Communication ✔ (organizational context) ORGANIZATION – ✔ individuals working for a company ✔ Must have a system of communication in place ✔ Must have rules for standards for communication protocol ✔ Has own culture ( organizational culture) Types of Communication (organizational) Downward Upward Horizontal Superior to subordinate Subordinate to superior Among members Types of Communication According to Context 5. Intercultural Communication ✔ communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds. Even gender difference affects communication. ✔ Individual having different orientations communicate and interpret messages differently Types of Communication (according to purpose and style) Types of Communication (purpose and style) Formal Informal Carefully thought of to selected channel and audience to inform persuade, and entertain Casual and takes place in ordinary conversation to socialize General Principles of Effective Communication (Madrunio and Martin, 2018) General Principles of Effective Communicatio n 1. Know your purpose in communicating 2. Know your audience 3. Know your topic 4. Adjust your speech or writing to the context of the situation 5. Work on the feedback given to you The Nine Principles of Effective Communication (OSBORNE 2009) CLARITY ✔ This makes speeches understandable. ✔ Fuzzy language is absolutely forbidden. CONCRETENESS ✔ Message must be supported by facts. ✔ Abstract words must be avoided. COURTESY ✔ Being polite in terms of approach and manner. The Nine Principles of Effective Communication CORRECTNESS ✔ Grammar mistakes can obscure the message’s meaning. ✔ The misuse of language can damage your credibility. CONSIDERATION ✔ Message must be geared towards the audience. ✔ consider the recipient’s profession, education, race, ethnicity, hobbies, interest, passion, advocacies, and age CREATIVITY ✔ the ability to craft an interesting message ✔ Syntax and diction The Nine Principles of Effective Communication CONCISENESS ✔ Simplicity and directness ✔ Avoid using lengthy expressions and words that may confuse the recipient CULTURAL SENSITIVITY ✔ emphasis on empowering diverse, cultures, lifestyle and races and pursuit for gender equality CAPTIVATING ✔ must strive to make messages interesting Principles of Effective Communication COMMUNICATION PRINCIPLES INTO OPERATION KAPUR (2020): 1. Trustworthiness 2. Effective Speaking Skills 3. Active Listening 4. Good Writing Skills 5. Good Reading Skills 6. Objective Judgement 7. Value Difference 8. No Assumptions 9. Authenticity Ethical Considerations in Communication 1. Respect Audience 5. Do not falsify informatio n Ethical Considerations in Communicatio ns 4. Use Information Correctly 2. Consider the Result of Communicatio n 3. Value Truth ETHICAL CONSIDERATIONS BY BARROT AND SIPACIO (2018) 1. 2. 3. 4. 5. 6. Uphold integrity. Respect diversity of perspective and privacy. Observe freedom of expression effectively. Promote access to communication. Be open-minded. Develop your sense of accountability. DRILLS DRILLS Signs and symbols to convey meaning Visual Written DRILLS Business environments International Organizationa l DRILLS To large audiences through different modes Extended Mass DRILLS To Inform Formal Informal DRILLS To socialize Formal Informal DRILLS DRILLS “Once a word goes out of your mouth, you can never swallow it again.” Complex Inevitable Irreversible Contextual DRILLS We do not stop but are constantly communicating Complex Inevitable Irreversible Contextual DRILLS “Taste your words before you spit them out” Inevitable Complex Irreversible Contextual DRILLS Can be verbal and nonverbal Inevitable Complex Irreversible Contextual DRILLS Creating and analyze meaning Inevitable Complex Irreversible Contextual DRILLS Various meaning among people Inevitable Complex Irreversible Contextual DRILLS Communication and Globalization Globalization Globalization the communication and assimilation among individuals, ethnicities, races, institutions, governments of various nations supported by technology and compelled by international trade Global Village different parts of the world form one community linked together by electronic communications, especially the internet Cultural Barriers In Effective Communication Cultural Barrier Cultural Relativism - Cultural norms and values Lack of Knowledge of others’ culture misunderstanding of meaning, caused by cultural differences between sender and receiver - behaviors and beliefs - signs and symbols Discrimination and Harassment - stereotypes and prejudices Language Difference - contextual words Strategies to Become an Effective Global Communicator Strategies to became a Global Communicator Mindful Presence Mindful Speech Mindful Listening Unconditional Friendliness Mindful Responsiveness LOCAL AND GLOBAL COMMUNICATION IN MULTICULTURAL SETTING Globalization Local Global Communication with the members of one’s local area Ways to connect across geographic, political, economic, social, and cultural aspect Local and Global Communication Multicultural refers to a society that contains several cultural or ethnic groups. Socio-Cultural Aspects of Communication ✔ ✔ ✔ ✔ ✔ (Dapat, et al, 2016) Cultural identity Gender role Age identity Social class Religious identity Intercultural Communication Intercultural Communication communication with people from different cultures or cultural groups Forms of Intercultural Communication Forms of Intercultural Communication Intracultural Communicating with members of the same racial or ethnic group Interethnic Interacting with people of different ethnic groups Interracial Communicating with people from different races Communicating between representatives from different nations Internationa l Improving Intercultural Communication Competence (Dapat, et al, 2016) ✔ People should be mindful of the other communicators who have different culture. ✔ People should mindfully choose the suitable words and actions that are culturally acceptable to others. ✔ People should be skillful and tactful in communicating in multicultural settings. ✔ People should be observant on the connection among communication patterns. ✔ People should open their minds to dissimilar culture because it can give them fresh options to try a new approach in life. DRILLS DRILLS Different nations form a single community Globalizatio n Global Village DRILLS The interaction among different nationalities supported by technology and trade Globalizatio n Global Village DRILLS Different parts of the world become one as linked by technology Globalizatio n Global Village DRILLS DRILLS Being Tactful Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS Constructive Criticism Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS Appropriate vocabulary Mindful Listening Mindful Presence choice Mindful Speech Mindful Responsiveness DRILLS Logical Feedback Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS Focus and concentration Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS Accumulating information attentively Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS Putting full attention Mindful Presence Mindful Listening Mindful Speech Mindful Responsiveness DRILLS VARIETIES AND REGISTERS OF SPOKEN AND WRITTEN LANGUAGE Written Language Language is: • Carefully organized and is explanatory • Word of choice is deliberate • Follows a particular structure Spoken Language Language is: • Spontaneous • Momentary • Maintained in the form of a dialogue Characteristics of Written and Spoken English Characteristics of Written English and Spoken English WRITTEN ENGLISH SPOKEN ENGLISH FLOW OF LANGUAGE Steady Pauses (Utterance) ORGANIZATIO N Structured Less Particular with Structure REGISTER Mostly Formal Mostly Informal Language Registers Language Registers Register Definition Frozen Language that never changes Formal Standard English Consultativ e Casual Intimate Example “Our Father who art in heaven” “Please accept our sincerest gratitude” Less formal standard “Appreciate it. Looking forward to see you” English Language among “What’s up, Dawg!” Chillin’ again?” friends Language among “Nay, tsararat lovers & family ba ako?” Concentric Circles of English Concentric Circles (Braj Kachru) Expanding Circle (EFL) Outer Circle (ESL) Inner Circle (ENL) China, Caribbean Countries, Egypt, Indonesia, Israel, Japan, Korea, Nepal, Saudi Arabia, South Africa, South America, Taiwan, Zimbabwe Bangladesh, Ghana, India, Kenya, Malaysia, Nigeria, Pakistan, Philippines, Singapore, Sri Lanka, Tanzania, Zambia USA, UK, Canada, Australia, New Zealand Varieties of English British vs. American British American Flat Timetable Lift Nappy Loo Apartment Schedule Elevator Diaper Toilet British vs. American British Biscuit Chips Dustbin Football Fringe American Cookie French Fries Garbage Can Soccer Bangs British vs. American British American Holiday Jumper Pavement Vacation Sweater sidewalk Private School Independent School State School Government School American vs. Filipino American Filipino Fridge Q-tips Hair Clasp Napkin Sunglasses Ref Cotton Buds Hairband Tissue Shades American vs. Filipino American Restroom Sneakers Button-up Underwear Bikini Filipino CR Rubber Shoes Polo Brief/Panty Bathing Suit American vs. Filipino American Filipino Hair spray Billfold Flipflops Pop Sausage/ Wiener Spraynet Wallet Slippers Softdrinks Hotdog DRILLS DRILLS Written Language is spontaneous and momentary Fact Bluff DRILLS Written English is structured Fact Bluff DRILLS Written English is formal Fact Bluff DRILLS Written English is steady Fact Bluff DRILLS Spoken English is unstable Fact Bluff DRILLS Spoken English is systematically structured Fact Bluff DRILLS Spoken English is formal Fact Bluff DRILLS DRILLS What register? “We, the sovereign Filipino people, imploring the aid of Almighty God” Frozen DRILLS What register? “Hi! It’s great to see you! How’s life?” Casual DRILLS What register? “We regret to inform you that the delivery will be delayed due to adverse weather conditions” Formal DRILLS What register? “You occupy my mind” Intimate DRILLS What register? “You look wasted with the booze last night!” Casual DRILLS What register? “Where are your good manners?!” Intimate DRILLS What register? “Please accept our warmest condolences, we are deeply sorry for your loss” Formal DRILLS What register? “Panatang Makabayan Iniibig ko ang Pilipinas…” Frozen DRILLS What concentric circle? “English as a Second Language” Outer Circle DRILLS What concentric circle? “English as a Foreign Language” Expanding Circle DRILLS What concentric circle? India, Singapore, Malaysia, and Philippines Outer Circle DRILLS What concentric circle? New Zealand, Canada, and Australia Inner Circle DRILLS What concentric circle? “English as a Native Language” Inner Circle DRILLS What concentric circle? South America, Indonesia, Japan, Korea, South Africa Expanding Circle DRILLS EVALUATING MESSAGES AND/ OR IMAGES OF DIFFERENT TYPES OF TEXT REFLECTING DIFFERENT CULTURE MULTIMODAL TEXT IN COMMUNICATION MULTIMODAL - ‘multi’ (many or various) and ‘mode’ (way, channel, form or medium of doing something) TEXT NOW THEN ✔ a linguistic structure woven out of words or signs to express meaning ✔ any mode or resource that is used to convey a set of meanings to the people who read or examine the text A text refers to any sign such as emoticons and emojis, pictures, lines, drawings, music, etc. , that expresses or enhances meanings. Multimodal Text in Communication ‘Multi’ (many or various) and ‘mode’ (way, channel, form or medium of doing something) A text refers to any sign such as emoticons and emojis, pictures, lines, drawings, music, etc., that expresses or enhances meanings. Text Types Linguistic Landscape Geosemiotics Online Landscape Linguistic Landscape Linguistic Landscape This is the language in the environment, words and images displayed and exposed in public spaces, that is the center of attention. Features of Linguistic Language Features of Linguistic Landscape top-down (public signs, created by the state and local government bodies) bottom-up (created by shop owners, private businesses, etc.) Features of Linguistic Landscape Geosemiotics Geosemiotics It is the study of social meaning of the material placements of signs and discourses and of our actions in the material world Kinds of Signs Kinds of Sign Regulatory Signs Infrastructural Signs Commercial Signs Transgressive Signs Kinds of Signs Regulatory Signs These are used to indicate or reinforce traffic laws, regulations or requirements which apply either at all times or at specified times or places Kinds of Signs Infrastructura l Signs It is defined as the basic physical systems of a business, region, or nation and often involves the production of public goods or production processes. Kinds of Signs Commerci al Signs These are signs, displays, or devices designed, intended or used to encourage or promote purchase or use of goods or services. Kinds of Signs Transgressive Signs These are signs which violate (intentionally or accidentally) the conventional semiotics at that place Online Landscape Online Landscape mode used to display wide-screen content, such as a Web page, image, document or text Media Literacy Media Literacy Media Media Literacy Media Education Media Education Literacy all electronic or digital means and print or artistic visuals used to transmit messages. ability to encode, decode, and analyze the symbols transmitted via media the study of media, including ‘hands-on’ experiences and media production the educational field dedicated to teaching the skills associated with media literacy DRILLS DRILLS Physical property and spaces Commercial Regulatory Infrastructural Transgressive DRILLS Road signs Regulatory Commercial Infrastructural Transgressive DRILLS Scribbles and doodles Regulatory Commercial Infrastructural Transgressive DRILLS Billboards Regulatory Commercial Infrastructural Transgressive DRILLS Trademark Regulatory Commercial Infrastructural Transgressive DRILLS School emblem or logo Regulatory Commercial Infrastructural Transgressive DRILLS COMMUNICATION AIDS AND STRATEGIES USING TOOLS OF TECHNOLOGY Preparing Multimedia Presentation Multimedia It is a form of communication that combines different context such as text, audio, images, animations or video into a single presentation. Characteristics of Multimedia Presentation Preparing a Multimedia Presentation Multimedia systems must be computer controlled Multimedia systems are integrated information they handle must be represented digitally interface to the final presentation of media is usually interactive. Steps in Making Communication Presentation Identify the Target Audience Determine the Purpose Gather Information Cite Sources Add and format Graphics, Audio and Video Be Creative STEPS IN MAKING EFFECTIVE COMMUNICATION PRESENTATION Use a variety of resources Organize Information Add Animation and Transitions Revise as Needed Preparing Pecha Kucha Presentation Pecha Kucha • calls for telling a story using images rather than reading text from slides during a PowerPoint presentation. • Pecha Kucha presentations use 20 slides and allow only 20 seconds of commentary per slide. That keeps a total presentation to just 6 minutes and 40 seconds. Pecha Kucha (20x20 PRESENTATION) “Chit Chat” – Japanese Mark Dytham and Astrid Klein A presentation form of 20 slides/images for 20 second each = 6 minutes, 40 seconds Pecha Kucha SENTENCE TOPIC MINIMUM SLIDE TEXT BUILD A STORY IN YOUR TOPIC STEPS IN MAKING PECHA KUCHA PRESENTATIONS TELL A STORY WITH IMAGES USE FEW POINTS TIMING VISUAL CLUES Blogging Blogging personal journal websites which a user can type an entry and add images, videos and links to other websites Blog vs. Vlog Blog • Written form with graphics • Hosted on exclusive websites • Online event cannot be streamed Vlog • Publishing videos • Hosted on video platforms • Online event can be streamed Effective Ways of Introducing a Blog 1. Be short and direct 3. Ask a multiplechoice question 5. Share something Personal 7. Refute a conventional wisdom 9. Start with a reader’s questions Effective Ways Of Introducin g A Blog 2. Ask a thought provoking question 4. Share a shocking fact or statistics 6. Withheld a compelling piece of information 8. Lead with a success story 10. Share a quote COMMUNICATION FOR VARIOUS PURPOSES Informative Communication Informative Communication focuses on talking about people, events, processes, places, or things Characteristics of Informative Communication Characteristics of Informative Communication clear accurate Meaningfu l and interesting Persuasive Communication Persuasive Communication message given to an audience with the intention of influencing your listeners to agree with a particular point of view Characteristics of Persuasive Communication Characteristics of Persuasive Communication Attention – getting Introductions Authority to speak Logical Presentation Smart Pacing Stirring Conclusions Argumentative Communication Argumentive Communication the art of persuading based on reason, facts and not emotions. Characteristics of Argumentative Communication Element s Characteristics of Argumentative Communication Definition Example The statement you wish to prove “People should not eat mushrooms” Reasons statements that support the given claims – “why?” “…because it is poisonous” Support Evidences that convinces audiences to support a claim Connection between support and claim (conclusion) Claims Warrant s “researches prove that mushrooms have toxic components” “So, eating mushroom is dangerous and might kill us” Public Speaking Public Speaking process of speaking in a structured, deliberate manner to inform, influence or entertain an audience Speech term used to refer to the spoken expressions of information and ideas (verbal form) Types of Speech Delivery Types of Speech Delivery Manuscrip t Reading Memorize d Speech Extemporaneou s Speech Impromptu Speech word-forword iteration of a written message reciting a message that the speaker has committed to memory. A well-prepared speech that prepared and practiced but is neither read nor memorized. This is a speech that has no advanced planning or practice. Making Inquiries Making Inquiries Inquiry Letter ✔ written when a person needs more information Content and Organization of Letter of Inquiry Content and Organization of Letter of Inquiry FIRST PARAGRAPH identify yourself and, if appropriate, your position, and your institution or firm Content and Organization of Letter of Inquiry SECOND PARAGRAPH briefly explain why you are writing and how you will use the requested information. Content and Organization of Letter of Inquiry THIRD PARAGRAPH List the specific information you need. Content and Organization of Letter of Inquiry CONCLUSION Conclude your letter by offering your reader some incentive for responding. Electronic Mail Electronic Mail E-mail is a computer-based application for the exchange of messages between users. E-mail is the electronic equivalent of a letter. Parts of E-Mail Parts of an E-Mail OTHER RECEPIENT/S RECEPIENT EMAIL’S TITLE/SUBJECT SENDER BODY SALUTATION SENDER’S esignature CLOSING Types of E-Mail Types of E-Mail Welcome Promotiona l Leadnurturing sent to possible buyers after first subscription Good deals to buyers used to educate potential buyers Newsletter routinely sent to all mailing list subscribers Onboarding to strengthen customer loyalty. E-Mail Notations E-Mail Notations CB: JODL IDENTIFICATION INITIALS WRITER’S INITIALS ASSISTANT’S INITIAL ENCL: ENCLOSURE ATTACHED FILES CC CARBON COPY NAMES OF OTHER RECIPIENTS BCC BLIND CARBON COPY SECRET RECIPIENT P.S. POSTSCRIPT (POSTSCRIPTUM) ADDITIONAL INFORMATION, EMPHASIS ON A POINT Interview Interview a structured conversation where one participant asks questions, and the other provides answers Parts of the Interview Introduction Wrapping Up Question and Answer Small Talk Information Gathering COMMUNICATION FOR WORK PURPOSES Communication for Nurses COMMUNICATION FOR NURSES: WRITING BASIC PATIENT NOTE PATIENT’S NOTES ✔This records the assessment of the patient’s condition before, during, and after the treatment. CLASSIFICATION OF PATIENT’S NOTES INITIAL NOTES first or earliest assessment INTERIM OR PROGRESS NOTES assessment reports done to monitor the patient’s condition DISCHARGE NOTES reports given once medication is discontinued or the patient is released from the hospital ORGANIZATION OF PATIENT’S NOTES S O A P Subjective (Assessment given by the family member or patient himself) Objective (Assessment seen by you or reflected in laboratory or other medical reports) Assessment (Diagnosis) Plan (Procedures to be done to address the diagnosis) Communication for Journalist COMMUNICATION FOR JOURNALIST: WRITING A LEAD LEAD - This is the beginning of a news story. KINDS OF LEAD ✔ CONVENTIONAL OR SUMMARY LEAD ✔ QUESTION LEAD ✔ QUOTATION LEAD ✔ FUNNY LEAD ✔ DESCRIPTIVE LEAD ✔ ANECDOTAL LEAD WRITING A LEAD ✔ ✔ ✔ ✔ ✔ ✔ The Five W’s and H Keep It Short Keep It Simple Write in Active Voice Structure Your Lead Properly Be Honest Communication for Tourism COMMUNICATION FOR TOURISM: TOUR GUIDING TOURISM It is the activities of people traveling to and staying in places outside their usual environment TOUR GUIDING It is the process of interpreting attractions to visitors directing, informing, instructing and leading them in the visited places COMMUNICATIVE GOALS IN TOUR GUIDING INFORM, REMIND, ADVISE PROMOTE AND PERSUADE CLARIFY GATHER FEEDBACK FOR IMPROVEMENT BUILD RAPPORT AND RELATIONSHIP Receiving Telephone Calls Preparing an Itinerary Communication Tasks for Tour Guides Giving Tour Commentary COMMUNICATION TECHNIQUES WTH DEALING WITH COMPLAINTS ✔ ✔ ✔ ✔ ✔ Acknowledge the tourists’ right to complaint. Express your empathy. Act on their complaints ASAP. Offer an alternative plan/solution for problems. Follow through on the solutions. Communication for Teachers COMMUNICATION FOR TEACHERS: STORYTELLING WHY STORYTELL? ✔provides a context for student’s attention ✔enormous language treasure ✔provides a lively atmosphere and a real life environment for encouragement IMAGE DESCRIPTION ✔ a detailed explanation of an image that provides textual access to visual content; ✔ digital graphics online and in digital files ✔ can be used as alt text in coding Communication for Business and Trade COMMUNICATION FOR BUSINESS AND TRADE SWOT ANALYSIS OR SWOT MATRIX It is a diagram that shows an organization’s or person’s key Strengths, Weaknesses, Opportunities, and Threats. https://upload.wikimedia.org/wikipedia/commons/thumb/0/0b/SWOT_en.svg/800px-SWOT_en.svg. png WRITING BUSINESS AND TECHNICAL REPORTS Report It is comprehensive document that covers all aspects of the subject matter of study. Characteristics of a Report It presents information not an argument It is meant to be scanned quickly by the reader It uses numbered headings and subheadings It is composed of short and concise paragraphs It uses illustrations like tables, graphs, charts etc. It may have an abstract or an executive summary It may or may not have references or bibliography It often contains recommendations and/or appendices Report Categories Informal Report Formal Report • • • Detailed information Complex and used at an official level Written account of major project • • • Important data Conveying routine messages Written based on the organization’s style and rules INFORMATIONAL REPORT ANALYTICAL REPORT FORMAL REPORT RECOMMENDATION REPORT RESEARCH REPORT CASE STUDY ANALYSIS REPORT PROGRESS REPORT SALES ACTIVITY REPORT PERSONAL EVALUATION INFORMAL REPORT FINANCIAL REPORT FEASIBILITY REPORT LITERATURE REVIEW CREDIT REPORT INFORMATIONAL REPORT ANALYTICAL REPORT FORMAL REPORT RECOMMENDATION REPORT RESEARCH REPORT CASE STUDY ANALYSIS REPORT INFORMATIONAL REPORT ANALYTICAL REPORT FORMAL REPORT RECOMMENDATION REPORT RESEARCH REPORT CASE STUDY ANALYSIS REPORT COMMUNICATION FOR EMPLOYMENT The Resume Resume a formal document that a job applicant creates to itemize their qualifications for a position Resume vs. Curriculum Vitae Curriculum Vitae Resume • Concise • (1-2 pages) • Tailored to fit specific job • • • Comprehensive 2 or more pages Not made for specific jobs (detailed view of your profile) Resume Resume Curriculum Vitae Application Letter Application vs. Cover Letter Application Letter a document that provides deeper insight into an applicant's experience and skills Cover Letter one part of an application packet, along with portfolio and letters of recommendation. COMMUNICATION WITHIN A COMPANY Memorandum a short concise message or record that is used for internal communication in a business, administration, or an institution Writing Minutes of the Meeting Minutes of the Meeting notes taken of discussions and decisions made during meetings Writing Minutes of the Meeting COMMITTEE/ ORGANIZATIONAL NAME DATE/PLACE/TIME OF START AND ADJOURNMENT NAMES OF ATTENDEES REFERENCE ON THE APPROVAL OF PREVIOUS MEETINGS REPORTS KIND OF MEETING PARTS OF THE MEETING MINUTES CHAIR/SECRETARY OR SUBSTITUTE GUESTS AND THEIR MEETING ROLES MOTION RAISED SECRETARY’S SIGNATURE OTHER MATTERS DRILLS DRILLS Brief and concise Resume Curriculum Vitae DRILLS 2 or more pages Resume Curriculum Vitae DRILLS For general purpose Resume Curriculum Vitae DRILLS Comprehensive Resume Curriculum Vitae DRILLS Tailored for a specific job Resume Curriculum Vitae DRILLS Deeper information of applicant’s skills and experiences Application Letter Cover Letter DRILLS To introduce supporting documents Application Letter Cover Letter DRILLS Tells why one is fit for the position Application Letter Cover Letter DRILLS Detailed Application Letter Cover Letter DRILLS COMMUNICATIONFFO R ACADEMIC PURPOSES Avoiding Plagiarism AVOIDING PLAGIARISMS PLAGIARISM ✔ presenting someone else's work or ideas as your own, with or without their consent, by incorporating it into your work without full acknowledgement WAYS TO AVOID o QUOTING o PARAPHRASING o SUMMARIZING Avoiding Plagiarism Writing a Research Proposal: The Topic Proposal WRITING THE RESEARCH: TOPIC PROPOSAL RESEARCH This is a scientific method which uses logical and systematic procedure for the acquisition of new knowledge TOPIC PROPOSAL ✔ a concise and coherent summary of your proposed research RESEARCH CATEGORIE S Qualitative Research (non-numerical/ descriptive) TYPES Pure Research finding the truth Applied Research also known as Action Research Quantitative Research (numerical) Policy Research provides solutions to social problems RESEARCH TITLE REFERENCES CONCLUSION AND RECOMMENDATION ABSTRACT COMMON ELEMENTS OF A RESEARCH PAPER RESULTS/FINDINGS/DISCUSSION INTRODUCTION METHODOLOGY Writing a Research Proposal: The Introduction WRITING THE RESEARCH: INTRODUCTION RESEARCH INTRODUCTION The introduction to a research paper is where you set up your topic and approach for the reader. Step 1: Introduce your topic How to write a Researc h Introduction Step 2: Describe the background Step 3: Establish your research problem Step 4: Specify your objectives Step 5: Map out your paper Writing a Research Proposal: The Method RESEARCH METHOD ✔ This refers to the tools that one uses to do research. These can either be qualitative or quantitative or mixed. RESEARCH CONCEPTS RESEARCH APPROACHES • Choosing the research approach depends on the research problem. • QUALITATIVE/ QUANTITATIVE RESEARCH DESIGNS • These are strategies of inquiry like Experimental for Quantitative, Case Study for Qualitative or Concurrent for Mixed RESEARCH TECHNIQUES • These can be rating behaviors, field observations, close-ended measure and open-ended measure POPULATION AND LOCALE DATA GATHERING TOOL DESIGNS PARTS OF THE METHOD ETHICAL CONSIDERATIONS DATA COLLECTION PROCEDURES DATA ANALYSIS Writing a Political Analysis Paper WRITING POLITICAL ANALYSIS PAPER POLITICAL ANALYSIS PAPER answering a question about a certain political process, event, as well as at predicting future developments WRITING POLITICAL ANALYSIS PAPER VAST UNDERSTANDING OF POLITICS AND AFFAIRS (LOCAL AND INTERNATIONAL) EXTENSIVE READING AND RESEARCH KNOWLEDGE ON THE PARTS OF POLITICAL ANALYSIS PAPER OBJECTIVITY CITATION AND REFERENCING FORMALITY OF THE TONE CLEAR, CONCISE AND WELL STRUCTURED CLEARLY-DEFINED TONE Academic Presentation ACADEMIC PRESENTATION ACADEMIC PRESENTATION speaking to a group of people to make a point, educate or share information YOU MUST: ✔ understand the topic and the audience ✔ have appropriate breadth and depth ✔ embed an argument in the content ✔ establish a distinct beginning, middle and end ✔ utilize suitable visual aids ✔ use evidence of having practiced the talk ✔ have proper timing/length Three (3) P’s of an Academic Presentation PLANNING This is the fundamentals in all activities and it includes the following: SET THE OBJECTIVES EVALUATE THE AUDIENCE EVALUATE THE CONTENT Three (3) Ps of an Academic Presentation PREPARE This is the time to prepare the content of and visuals for your presentation and yourself as presenter. YOURSEL F CONTENT VISUALS Three (3) P’s of an Academic Presentation PRESENT This is the part that you will now present your presentation. CHECK THE EQUIPMENT ESTABLISH EYE CONTACT RESPOND TO QUERRIES Three (3) P’s of an Academic Presentation PRESENT This is the part that you will now present your presentation. CHECK THE EQUIPMENT ESTABLISH EYE CONTACT RESPOND TO QUERRIES Writing a Literary Analysis WRITING LITERARY ANALYSIS LITERARY ANALYSIS ✔ This means closely studying a text, interpreting its meanings, and exploring why the author made certain choices. FORMALISTIC MORAL/HUMANISTIC PSYCHOLOGICAL READER RESPONSE FEMINISTIC LITERARY APPRPOACHES HISTORICAL CULTURAL SOCIOLOGICAL SETTINGS CHARACTERS THEME ELEMENTS OF A FICTION POINT OF VIEW PLOT WRITING LITERARY ANALYSIS INTRODUCTION must capture the reader’s interest BODY develop topic statement CONCLUSION re-emphasize the topic statement REFERENCES list entries cited in the text L I T E R A T U R E fiction PROSE non- fiction narrative POETRY lyric dramatic Literature Pros e Fiction Legend Short Story* Novel* Fable Poetry Nonfiction Biograph y History News Diary Essay Narrative Lyric Epic* Ode Tragedy Elegy Comedy Tragicomed y Balla d Sonnet * Dramatic Farc e PREBOARD- BEED - GEN ED Aim high, Future LPTs! REFERENCES Madrunio, M. et. al. (2018). Purposive Communication Using English in Multicultural Contexts. Quezon City, Philippines, ]]. ISBN: 978-971-98-0925-8 Santos, M., et. al. (2018). Communication for Society: Purposive Communication. Rex Book Store. ISBN: 978-971-23-8668-8 Wakat, G., et. al. (2018). Purposive Communication. Lorimar Publishing, Inc. ISBN: 978- 621-8035-50-8 https://docs.google.com/document/ d/1du9eUbYeqEd8F46S9m6Zyki2IUNeO0KEgvI16VvoPvw/edit