Informational Interview Paper April Towery Sophea Than Nolan Rickard Jessika Scarantino Austin White MGT 3100 About the work itself: Managers tend to have a wide variety of job responsibilities when it comes to the work itself. As a manager, one is responsible for overseeing everything that is going on throughout the day. Overseeing other employees, checking emails, updating inventory, and making customers the main priority are a few of the top responsibilities that managers deal with on a day to day basis. It’s their job to make sure everything goes smoothly. Another major part of the job is looking at where the money is at, and working towards achieving goals. It’s not easy being a manager. The biggest challenge of the job is dealing with other people whether it’s customers or others employees. Customers always come first, so it can be hard finding a balance between what’s best for the customer and your business at the same time. Employees can also be a big challenge because you can have unexpected employee circumstances, or even trying to get everyone to work together to accomplish a common goal. Managers also work very long hours, because they must ensure the task or job gets done. The job usually requires to at least put in forty hours a week, and sometimes even up to sixty hours a week. The job does have its perks though. The most enjoyable part of being a manager is being able to work and socialize with clients and customers. It gives you the opportunity to interact with a wide scope of people. Some other great aspects of the job are learning something new every day, and having the sense of accomplishment. Once you work your way up and gain experience, you can even control your own schedule. State of the Industry: There are many developments that can affect opportunities to these industries. For pharmacies, there is the concept of having highly educated pharmacists and the benefit of having them. For Bruster’s, being a smaller business, political influence is a huge factor. For SafetyNet Recovery, government intervention is more effective. Economic slowdown affects Georgia Spa Company. For Bank of America, This study source was downloaded by 100000762967318 from CourseHero.com on 04-13-2023 17:34:23 GMT -05:00 https://www.coursehero.com/file/23581057/Informational-Interview-Paper/ loans are more affected by the amount of money being circulated. Companies can usually forecast what their company will look like in the next five years, or at least have goals. Pharmacies, such as Publix Pharmacy, hope to branch out to more customer needs. Although Bruster’s sales are up on the year, health trends can be a potential factor in decreasing these sales. SafetyNet Recovery is hopeful, and believes “the key is to keep it organic and not forced.” Online competition and the companies who survived the downturn can affect Georgia Spa Company. Other than growth, political policies and regulations can potentially make it easier for companies like the Bank of America. Layoffs are never easy, and the frequency in which they occur can affect employee morale. Publix Pharmacies are infrequent because machines cannot fully replace the information and counseling given by pharmacists to patients. Companies such as Bruster’s have a lot of part-time employees that work few hours, so layoffs aren’t common but reduced hours can be in effect. SafetyNet Recovery and Georgia Spa Company do not have frequent layoffs. Bank of America has layoffs if the bank needs a cost reduction, and have taken place in the past to be more profitable. Self-employment is a possibility in a lot of companies, but not always. Independent pharmacies can open, but are less common because of chain pharmacies such as Publix. Ice cream can be privately owned and is more common. SafetyNet Recovery does not have self-employment opportunities of its own, and it is difficult to build an independent company to compete with them. Georgia Spa Company can have self-employed service or valet technicians, otherwise there can be an independently owned companies. There are no self-employment opportunities at Bank of America. Compensation and Advancement: Managers can have a wide range of salary wages, and there is usually a long-term potential. A brand-new technician in a pharmacy can make $10 an hour, and up to $95,000 in a retail setting after 8 years of school. A manager at Bruster’s can make $40,000-50,000 a year as a manager and ultimately $60,000-150,000 a year or more as an owner. SafetyNet Recovery starts at $30,000 a year, and can be potentially doubled. Georgia Spa Company is dependent on personal success, and an owner can choose their own salary. Mr. Stevens pays himself over $200,000 a year. An analyst working for Mr. Doucette can This study source was downloaded by 100000762967318 from CourseHero.com on 04-13-2023 17:34:23 GMT -05:00 https://www.coursehero.com/file/23581057/Informational-Interview-Paper/ start between $60,000-70,000 a year, and the potential is limitless. The typical path for a pharmacist starts off by filling in for short term positions until they can stay in one location, and can advance after several years. Employees within Bruster’s can advance to management, and even own a single location or several. Owning a business such as SafetyNet Recovery starts off by interning, then to a position as high as being a clinical director, and then potentially starting an independent business. Being in a retail company, Georgia Spa Company can have an employee starting with a sales profession and advancing to higher level management positions. The opportunities are endless with Bank of America because there are so many potential positions, and not everyone advances to the variety of positions. There is an endless amount of ways to begin working for a company. There are interviews involved, moving to different areas to obtain a certain job, or having a loyalty to a company and having the ability to own it. Gaining experience in similar industries can guide one to own a company, or even having connections and strong references can assist one in landing a job. Per the interviews provided, there is no real time given when it comes to being promoted. Although a Publix Pharmacy manager can be promoted in 5 years, some companies stop having promotions after becoming a manager such as a company like Bruster’s and one can just own their own company. Other companies can have promotions as given, but not in a planned time frame. Skills and Experience: Every college student dreads and stresses over the inevitable job interviews that will come. A common stress for students is whether their experience is sufficient for the position or not, however, they do not take into consideration the fact that many hiring managers look beyond work history. Though work history is an extremely important factor that managers utilize to evaluate a potential employee, another crucial factor that aids in determining whether you are suited for the company is a background check. Many individuals presume that the purpose of a background check is to examine their job competency, credentials, and whether they meet the requirements of the position among other things. However, what many individuals overlook is the fact that the employers need to analyze who the candidate is as an This study source was downloaded by 100000762967318 from CourseHero.com on 04-13-2023 17:34:23 GMT -05:00 https://www.coursehero.com/file/23581057/Informational-Interview-Paper/ individual; numerous employers seek out individuals who are motivated and are driven to work hard for success. When an individual does not have the necessary work experience for a certain position, the manager will focus on their personality and observe whether they have what it takes to succeed in their company. Nowadays, managers are considering so many different factors in how to evaluate individuals, that if they want to be selected among other candidates then they have to focus on being themselves and having the aspiration to succeed. Many managers recommend taking at least one business class and understanding basic business concepts. Moreover, having the ability to analyze the business concepts in depth and understanding the core knowledge behind the concepts will give you an edge over others. Most managers propose taking finance, management and an accounting class to understand financials, capabilities of the company and the wants and needs of the people. Furthermore, they suggest taking a language course to have a competitive advantage because the business world is expanding globally and understanding multiple languages will help you stand out among the competitors. Managers believe that if individuals follow this advice then it will both make the job search easier and better prepare candidates. When it comes to job searching and deciding which companies or industries students should target, the managers advise to target well-known companies or industries. By obtaining a job at a fortune 500 company, students will have many more future opportunities that otherwise would be unavailable. Most of the fortune 500 companies have locations all over the world, allowing for employment opportunities to be found in many places. On the other hand, making the decision to create a business of your own allows for limitless opportunities and freedom. However, before deciding to pursue this path, understanding which companies or industries to target and deciding where one wants to go is key. Lastly, managers advise students to know what route they want to take and to stick to it. The business world is not easy and success is something that comes with time and hard work. The more one wants something, then the more work one should put in to obtain it because success is not handed out. Additionally, if one decides to go down the route of starting a sole proprietorship, understanding the organization as a whole by knowing the employees, how to treat employees, understanding the financial aspect, and staying organized is vital. By doing these things, running the business will be smoother and run smoothly and properly. This study source was downloaded by 100000762967318 from CourseHero.com on 04-13-2023 17:34:23 GMT -05:00 https://www.coursehero.com/file/23581057/Informational-Interview-Paper/ Interview Contact Information April Towery: Mark Stevens Georgia Spa Company Owner mstevens@georgiaspacompany.com Sophea Than: Dorian Pilcher Publix Assistant Pharmacy Manager Dorian.e.pilcher@gmail.com Nolan Rickard: Steve Herndon SafetyNet Recovery President/Co-Founder steven@safteynetrecover.com Jessika Scarantino: Mr. Doucette Bank of America Credit Products Manager David.j.douchette@baml.com Austin White: Zach White Bruster’s Real Ice Cream Owner brustersroswell@gmail.com This study source was downloaded by 100000762967318 from CourseHero.com on 04-13-2023 17:34:23 GMT -05:00 https://www.coursehero.com/file/23581057/Informational-Interview-Paper/ Powered by TCPDF (www.tcpdf.org)
