Ritika Singh
email-meshona.ritika@gmail.com
Hand phone - +91-7001857151
Profile Summary
Performance-oriented Sales & Ops Manager offering exceptional record of achievement over 5.9 year career.
Experienced manager with strategic and analytical approach to solving problems.
Expert in increasing productivity and customer satisfaction while driving revenue and sales. Monitor key financial
metrics and variances to ensure alignment with goals.
Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow
statements.
Previous Employer- Sales Manager at Coding Invaders, Bangalore Nov 2022 to June 2023.
Roles and responsibilities: 
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise
awareness and revenues.

Develop revenue management strategies and tactics to optimize revenue and profitability and Prepare regular
reports and analysis on key revenue metrics by using MS Office and CRM software.

Identify and assess financial risks, including operational risks and Develop and implement risk mitigation
strategies and internal controls.

Manage financial transactions, including billing, invoicing, and collections Ensure accurate and timely recording
of financial transactions.

Lead and mentor a team of sales professionals, and guide through Sales strategies and company revenue system.

Ensuring that the organization is compliant with industry and regulatory standards This includes staying up-todate with changes in regulations and standards, and implementing necessary changes within the organization.

Collaborating with stakeholders across the organization to identify security requirements and develop sales
strategy to meet optimum performance This includes communicating with senior management to provide updates
on sales function and initiatives.
Previous Employer- As Sales Ops Lead at Takie – June 2021 to Oct 2022.
Roles and responsibilities: 
Led team of 5 sales representatives, providing guidance, coaching, and motivation to drive individual and team
performance.

Successfully developed and executed B2B sale 2021-06 - 2022-10 strategies, resulting in 15% increase in annual
sales revenue.

Managing and Onboarding existing and new customers in business portfolio and Generated new business
opportunities and successfully closed sales deals.

Utilized CRM software to manage sales pipeline, track team activities, and generate accurate sales reports for
management.

Developed monthly and daily production output plans to deliver on customer service and financial metrics.

Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and
critical issues to the client and Internal team.

Provide Overall Project Administration and Participates in program team meetings, proactively documents
meeting minutes, track issues, decisions and action items, and follow up between meetings to drive issues to
closure.
Previous Employer- Sr Business Development Associate at Unacademy , Bangalore - Nov 2019 to June 2021.
Roles and responsibilities: 

Experienced in driving sales growth, developing strategic partnerships, and delivering exceptional customer
service.
Identifying client needs, providing tailored solutions, and closing high-value deals (Closed 1 Cr. Business in 6
months and rewarded by Leadership team)

Excellent communication, negotiation, and relationship-building skills to foster long-term business relationships.

Utilized CRM software to manage leads, track sales activities, and generate accurate sales reports for
management.

Organized and detail-oriented with strong work ethic, Self-motivated, with strong sense of personal
responsibility.

Cultivated interpersonal skills by building positive relationships with others & learned and adapted quickly to
new technology and software applications.
Previous Employer: -As Inside Sales Specialist at Axis Bank, Bangalore (Sept 2019 to Nov 2011)
Roles and responsibilities: 
Achieving budgeted revenue target and sales target across products through customer engagement. Maintains
staff by recruiting, selecting, orienting, and training employees.

Maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Regular
Operations Management.

Focus on business development across liabilities, assets & Investment Portfolio to sustain and achieve growth in
relationship value, and revenues.

Regularly review and analysis key metrics across site to identify root causes and formulate solutions to improve
performance.

Maintains positive and professional behavior's always portraying company in positive light and effectively
Academic overview:


Date
Place
M.com: Financial Accounting Sam Higginbottom University of Agriculture & Tech – Allahabad (July 2014 – July
2016)
B.Com: Magadh Mahila collage – Patna ( June 2011 to June 2014)
(Ritika Singh)