System Request
System Request: Developing a website for a small restaurant named located Brock's Restaurant
in Alabama.
Project sponsor Name: Surendra Reddy Pulusu
Title: Director of Marketing
Business Need:
Brock's Restaurant is a small restaurant located in Alabama that aims to improve its
brand image by building a website. The restaurant does not have any technical platform like a
mobile application, which can provide a better customer experience, increase revenue, and
profits. Therefore, building a website can help them attract new customers, retain existing ones,
and increase their revenue and profits.
Business Requirements:
The website for Brock's Restaurant should meet the following requirements:
1. Easy navigation: The website should be easy to navigate and user-friendly, allowing
customers to find what they are looking for quickly and easily.
2. Online ordering: The website should have an online ordering system, enabling customers
to place orders and pay online.
3. Menu and prices: The website should display the restaurant's menu with prices and
descriptions of dishes.
4. Reservation system: The website should have a reservation system that allows customers
to book tables online.
5. Location and hours: The website should provide information about the restaurant's
location, hours of operation, and contact details.
6. Mobile responsive: The website should be mobile responsive, allowing customers to
access it on their smartphones or tablets.
Business Value – How will this Benefit the Business:
Building a website for Brock's Restaurant can provide the following benefits:
1. Improved customer experience: The website can provide an easy-to-use and convenient
platform for customers to order food, book tables, and access information about the
restaurant.
2. Increased revenue and profits: With the online ordering and reservation system, the
restaurant can attract more customers and increase its revenue and profits.
3. Improved brand image: A well-designed website can help to improve the restaurant's
brand image and reputation.
4. Increased online visibility: The website can improve the restaurant's online visibility,
making it easier for potential customers to find them.
Special Issues or Constraints:
When building a website for Brock's Restaurant, there are some special issues and
constraints that need to be considered:
1. Budget: As a small restaurant, the budget for building a website might be limited.
Therefore, the website design and development should be cost-effective.
2. Time: The website development process should be completed in a reasonable time frame,
allowing the restaurant to launch the website and start reaping the benefits as soon as
possible.
3. Competition: The restaurant operates in a highly competitive industry. Therefore, the
website should be designed in a way that sets it apart from the competition and attracts
more customers.
4. Technical expertise: The restaurant may not have the technical expertise to build and
maintain a website. Therefore, they may need to outsource the project to a professional
web design company.