Working for Foundever Access Canada
Why work for Foundever Access Canada?
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Our positions are regular full-time positions and are fully remote / work at home roles.
Working for Foundever Access Canada you’ll enjoy a wide range of benefits and fully paid training.
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You’ll also enjoy the personal benefits of working from home including saving time, money and the
environment.
We believe in employee development! Over 90% of our managers started out in customer service.
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Our openings:
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We have two positions: Customer Billing Support or Cable Technical Support and we hire English /
French bilingual positions.
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The program operating hours are 4:00 am MTN to 1:00 am MTN, 7 days per week.
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You will be scheduled for 5 days per week and given a 10-hour shift window in which your schedule will
be placed. You will be schedule for approximately 8.5 hours per day within that shift window. Most
shifts will be evenings and weekends when you first start.
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All positions start at your provincial minimum wage – there is a premium paid for those who are
bilingual in English and French.
Home Office Requirements:
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Computer Monitor – Must be a separate standalone monitor – cannot be a laptop, tv, all-in-one or a
tablet.
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Hardwired internet connection (5.0 mbps up/down) – no satellite or wireless.
Cell phone or home phone line for 2-factor authentication.
Noise and distraction free environment.
Personal Computer for training – cannot be a Chromebook, smartphone or a tablet.
Wired USB headset for training and taking live calls.
Next Steps:
Step 4
Successful candidates will
receive an email inviting
them to schedule an
online final interview
with one of our Sitel
Recruiters!
Step 2
Complete your online
Sitel HireVue interview.
This is your time to shine!
Email Invitation
Step 1
Sitel will email you an
invitation to complete an
online HireVue interview.
HireVue Interview
HireVue Review
Step 3
Sitel Recruiters will
review your HireVue
interview
Final Interview