S/4HANA
October 2020
English
Advanced Returns
Management Standard Configuration
Release S/4HANA 2020
SAP SE
Dietmar-Hopp-Allee 16
69190 Walldorf
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Contents
1. Basic Configuration ................................................................................... 5
2.
1.1
Settings for Documents and Logistics in Customer Returns Processes . 5
1.2
Settings for Documents and Logistics in Supplier Returns Processes .... 6
1.3
Settings for Financial Documents ............................................................... 8
1.4
Specific Customizing Settings for Advanced Returns Management ........ 9
Additional Configuration Settings ............................................................ 9
2.1
Settings for Documents and Logistics in Customer Returns .................... 9
2.2
Settings for Supplier Returns .................................................................... 11
4
1. Basic Configuration
The configuration delivered with the switch Business Configuration (BC) sets for the business
function Advanced Returns Management (OPS_ADVRETURNS_1) comprises the following
settings all of which are automatically transferred when the business function is activated:
1.1 Settings for Documents and Logistics in Customer Returns
Processes
1. Sales document type RE2 for returns orders (switch Business Configuration (BC) set
ADVRET_TVAK_T and ADVRET_TVAKT_T).
This order type is activated for Advanced Returns Management.
2. Item category REN2 for regular returns order items (switch BC set ADVRET_V_TVAP_V).
This item category is assigned to order type RE2 (switch BC set ADVRET_V_T184_V).
3. Schedule line category AR (switch BC set ADVRET_V_TVEP_V).
This new schedule line category AR is assigned to item category REN2 (switch BC set
ADVRET_V_TVEPZ_V).
4. Item category ARTX for text items in the context of a return for unknown materials (switch
BC set ADVRET_V_TVAP_V).
This item category is assigned to order type RE2 (switch BC set ADVRET_V_T184_V).
5. Schedule line category CT (switch BC set ADVRET_V_TVEP_V).
This new schedule line category CT is assigned to item category ARTX (switch BC set
ADVRET_V_TVEPZ_V).
6. Copy control settings for order type RE2 as the target and sales order type OR Standard
Order (German TA Terminauftrag) as the reference document type (source) in connection
with the corresponding item categories TAN and TAS and copy control settings for order
type RE2 as the target and billing type F2 Invoice as the reference document type (source)
in connection with the corresponding item category TAN (switch BC set ADVRET_TVCPA_S).
7. Sales document type GA2 for credit memo requests (switch BC sets ADVRET_TVAK_T and
ADVRET_TVAKT_T).
8. Item category GAN2 for credit memo request items (switch BC set ADVRET_V_TVAP_V).
This item category is assigned to order type GA2 (switch BC set ADVRET_V_T184_V).
9. Copy control settings for order type GA2 as the target and returns order type RE2 as the
reference document type (source) in connection with the corresponding item category REN2
as the source and GAN2 for order type GA2 as the target (switch BC set ADVRET_TVCPA_S).
10. Delivery type LR2 for returns deliveries (switch BC sets ADVRET_TVLK_T and
ADVRET_TVLKT_T).
The new item category REN2 is assigned to delivery type LR2 (switch BC set
ADVRET_V_T184L_V).
11. Copy control settings for delivery type LR2 as the target and returns order type RE2 as the
reference document type (source) in connection with the corresponding item categories
REN2 and ARTX as the source and for order type LR2 as the target (switch BC set
ADVRET_TVCPL_S).
5
Figure 1: Settings in Customer Returns Process
Note
F2a and F2b are settings for financial documents.
1.2 Settings for Documents and Logistics in Supplier Returns Processes
1. Enhancements for including returns specific data in the screen layout for returns purchase
orders and returns stock transport orders.
The new field selection group 06 Returns data has been created for system table T162Y.
This new entry is delivered with the switch BC set ADVRET_T162Y_T.
Fields for this new field selection group as part of system table T162X are delivered with the
switch BC set ADVRET_T162X_T.
Two new field selection keys NBF2 and UBF2 are delivered with switch BC set
ADVRET_VV_162_F_V whereby field selection key NBF2 is assigned to purchase order
type NB2C and UBF2 is assigned to purchase order type UB2.
2. Purchasing document type (purchase order type) NB2 for returns purchase orders (switch
BC set ADVRET_VVC_T161_VF_C).
3. Assignment of delivery type RL to purchasing document category F Purchase Order,
purchasing document type NB2, and plant 0001 (switch BC set ADVRET_V_T161V_W_V).
This entry serves as an example for the assignment of a delivery type to purchasing
document types and plants.
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4. Purchasing document type (purchase order type) UB2 for returns stock transport orders
within a company code and NB2C for cross-company code returns stock transport orders
(switch BC set ADVRET_VVC_T161_VF_C).
5. Sales document type DLRE for deliveries without reference to an order (switch BC sets
ADVRET_TVAK_T and ADVRET_TVAKT_T).
This sales document type is used as a parameter for the delivery types LLR, ELR, and ECR
configured for enhanced store returns as described in the following steps.
6. Delivery type LLR for the outbound delivery in Enhanced Store Returns (switch BC sets
ADVRET_TVLK_T and ADVRET_TVLKT_T).
7. Item category NLLR for items in the outbound delivery in Enhanced Store Returns (switch
BC sets ADVRET_V_TVAP_V and ADVRET_TVLP_S).
The existing schedule line category RN is assigned to item category NLLR (switch BC set
ADVRET_V_TVEPZ_V).
Item category NLLR is assigned to delivery type LLR (switch BC set ADVRET_V_T184L_V).
8. Assignment of delivery type LLR to purchasing document category F (Purchase Order),
purchasing document types UB2 and NB2C, and plant 0001 (switch BC set
ADVRET_V_T161V_WF_V).
These entries serve as an example for the assignment of a delivery type for store returns to
purchasing document types and plants.
9. Delivery type ELR for the inbound delivery in Enhanced Store Returns within a company
code and delivery type ECR for the inbound delivery in cross-company-code enhanced store
returns (switch BC sets ADVRET_TVLK_T and ADVRET_TVLKT_T).
10. Item category ELLR for items in the inbound delivery in Enhanced Store Returns within a
company code and item category ELCR for the items in inbound deliveries for crosscompany-code enhanced store returns (switch BC sets ADVRET_V_TVAP_V and
ADVRET_TVLP_S).
Item category ELLR is assigned to delivery type ELR and item category ELCR is assigned to
delivery type ECR (switch BC set ADVRET_V_T184L_V).
11. Enhancements for confirmation control
The internal confirmation category 2 Shipping Notification is enhanced with the delivery
types ELR and ECR (switch BC set ADVRET_V_T163D_V).
An example for the confirmation control for inbound deliveries is the existing confirmation
control key 0004, which is assigned to purchasing document category F Purchase Order,
purchasing document types UB2 and NB2C, and plant 0001 (switch BC set
ADVRET_T163LV_V).
12. Enhancements for movement types 671 and 673 for the usage in the Change Inbound
Delivery (VL32N and VL32) transaction (switch BC set ADVRET_MB_156_C).
13. Copy control settings for delivery types LLR, ELR, and ECR as the target and order type
DLRE as the reference document type (source) in connection with the corresponding item
category NLLR, ELLR, and ELCR, respectively (switch BC set ADVRET_TVCPL_S).
7
Figure 2: Setting for Return to Supplier
Figure 3: Settings for Store Return
1.3 Settings for Financial Documents
1. Billing type IG2 for credit memos in internal billing (switch BC sets ADVRET_TVFK_T and
ADVRET_TVFKT_T).
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2. Copy control settings for the existing billing type G2 as the target.
Reference document types (source) are the new returns order type RE2, in connection with
the corresponding item category REN2, and the new credit memo request order type GA2, in
connection with the corresponding item categories GAN2 and G2TX (switch BC set
ADVRET_TVCPF_S).
3. Copy control settings for the new billing type IG2 as the target.
The reference document types (source) are the new delivery order type LR2, in connection
with the corresponding item category REN2, and the new inbound delivery type ECR, in
connection with the corresponding item category ELCR (switch BC set ADVRET_TVCPF_S).
1.4 Specific Customizing Settings for Advanced Returns Management
1. Default movement types for schedule line category AR for immediate goods receipt postings
(switch BC Set ADVRET_MSR_V_TVEP_V).
2. Example entry for plant 0001 as a plant that requires approval check (switch BC set
ADVRET_MSR_V_PLNCHK_V).
3. Example entry for stock types: For plant 0001 stock type S is assigned as the stock type for
receive into plant for store returns (switch BC Set ADVRET_MSR_V_T159L_V).
4. Assignment of purchase order types NB2, UB2, and NB2C to returns order type RE2 as
follow-up document types for customer returns (switch BC set ADVRET_MSR_C_MAP_RO_S).
5. Assignment of purchase order types NB2, UB2, and NB2C to purchase order types UB2 and
NB2C as follow-up document types for store returns within a company code and crosscompany-code store returns (switch BC set ADVRET_MSR_C_MAP_RSTO_S).
2. Additional Configuration Settings
This document describes Customizing settings delivered with business function
OPS_ADVRETURNS_2. The described Customizing settings extend the configuration that is
delivered with business function OPS_ADVRETURNS_1.
The relevant switch BC sets can be identified by the prefix ADVRET2_. The switch BC sets
already contain the majority of required Customizing settings for the following features
• Non-valuated returns stock (steps 1 and 2)
•
Subsequent delivery free of charge as refund for the customer (steps 3 to 5)
•
In-house and external repair as logistical follow-up activities (steps 6 to 11)
•
Follow up activity 0021 Send Back to Customer (steps 12 to 14).
2.1 Settings for Documents and Logistics in Customer Returns
1. Requirement class MSR SOS Non-Val. w/o Cons. specifying account assignment category E
Customer indiv. reqt and no stock valuation (switch BC set ADVRET2_V_T459K_V).
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2. Requirement type MSR Sales Ord. Stock w/o Consumpt. (switch BC set
ADVRET2_V_T459A_V).
Requirement class MSR is assigned to requirement type MSR.
3. Sales document type SD2 for subsequent delivery free of charge (switch BC set
ADVRET2_TVAK_T).
This order type is activated for Advanced Returns Management.
Existing item category KLN is assigned to sales document type SD2 (switch BC set
ADVRET2_V_T184_V).
4. Copy control settings for delivery type SD2 as target and sales document type SD2 as
reference document type (source) in connection with the corresponding item category KLN
(switch BC set ADVRET2_V_TVCPL_T).
5. Settings for follow-up document types for customer returns have been enhanced with sales
document type SD2 for subsequent delivery free of charge and existing sales document
type GA2 for credit memo (switch BC set ADVRET2_V_MSR_MAP_RO_V).
6. Sales document types RA2 for an in-house repair order and RX2 for an external repair order
(switch BC set ADVRET2_TVAK_T).
7. Item categories IRR2 and IRX2 for main items in the in-house and external repair order
(switch BC set ADVRET2_V_TVAP_V, ARM In-House Repair for item category IRR2 and
ARM Ext. Repair Order for item category IRX2 in switch BC set ADVRET2_TVAPT_T).
Item category IRR2 is assigned to sales document type RA2 and item category IRX2 is
assigned to sales document type RX2 (switch BC set ADVRET2_V_T184_T). In addition,
this switch BC set contains settings in which the item categories IRRP, IRAL, IRLB, IRLA,
IRAT, IRVE, IRGN, and IRLN are assigned to sales document type RA2 for item usages
R102 to R109 and IRR2 as item category of the higherlevel item. These settings enable the
usual in-house repair processes, controlled by subitems of the main repair item.
Existing schedule line category CD is assigned to item category IRR2 and existing schedule
line category IA is assigned to item category IRX2 (ADVRET2_T_TVEPZ_T).
8. Repair procedure 0003 for in-house repair (switch BC set ADVRET2_VC_SD_RMAPROF_C).
This repair procedure does not contain the usual Returns action 101, since the repair
process in Advanced Returns Management is a logistical follow-up activity of a customer
returns process and the repair order stock is created by performing a goods movement from
the returns order stock to the repair order stock.
9. Settings for in-house repair as logistical follow-up activity (switch BC set
ADVRET2_V_MSR_INT_RO_V) and settings for external repair as logistical follow-up activity
(switch BC set ADVRET2_V_MSR_EXT_RO_V).
10. Copy control settings for delivery type LF as target and sales document type RA2 as
reference document type (source) in connection with the corresponding item categories
IRAL, IRAT, and IRLB and copy control settings for delivery type LF as target and sales
document type RA2 as reference document type (source) (switch BC set
ADVRET2_V_TVCPL_T).
Copy control settings for delivery type LR as target and sales document types RA2 and RX2
as reference document type (source) in connection with the corresponding item categories
IRLA (switch BC set ADVRET2_V_TVCPL_T).
These settings allow the usual material shipments in the repair process such as sending
back repaired goods, performing a repairs exchange, sending a replacement material, and
picking up a replacement material.
11. Copy control settings for billing type FR as target and sales document type RA2 as
reference document type (source) in connection with the corresponding item categories
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IRGN and IRLN and copy control settings for billing type FR as target and sales document
type RX2 as reference document type (source) in connection with the corresponding item
category IRX2 (switch BC set ADVRET2_V_TVCPF_T).
12. Sales document type DL2 as default order type for the outbound delivery used to send back
returned materials to the customer (switch BC set ADVRET2_TVAK_T).
Item category DLN3 is defined (switch BC set ADVRET2_V_TVAP_V, Stndard Itm w/o Ord. in
ADVRET2_T_TVAPT_T) and assigned to sales document type DL2 (ADVRET2_V_T184_T).
Note that no billing relevance is specified for this item category.
13. Delivery type LO2 for the outbound delivery used to send back returned materials to the
customer (switch BC set ADVRET2_TVAK_T).
The new item category DLN3 is assigned to delivery type LO2, for item category group NORM
(Standard item) and for a combination of item category group NORM and usage CHSP (for
batch splits) (switch BC set ADVRET_V_T184L_V).
14. Copy control settings for delivery type LO2 as target and sales document type DL2 as
reference document type (source) in connection with the corresponding item category DLN3
(switch BC set ADVRET2_V_TVCPL_T).
15. Settings to activate and rename refund control values (switch BC set
ADVRET2_V_MSR_V_REF_CTRL_C_V).
In this switch BC set all existing refund control values are active.
Settings for goods movement types
Settings for new goods movement types and enhancement for existing goods movement types
enable the following:
•
•
Logistical processes for non-valuated returns stock
Goods movement postings from non-valuated returns stock to valuated returns stock
•
Goods movement postings related to logistical follow-up activity 0015 Transfer to Specified
Stock.
These settings concern the switch BC sets ADVRET2_156M_T, ADVRET2_MIGO_T156,
ADVRET2_V_156B_VC_V, ADVRET2_V_156N_VC_V, ADVRET2_V_156SC_VC_V,
ADVRET2_V_156T_VC_V, ADVRET2_V_156X_VC_V, ADVRET2_V_156_VC_V,
ADVRET2_V_157H_VC_V, ADVRET2_V_158B_VC_V, and ADVRET2_V_T156SY_V.
2.2 Settings for Supplier Returns
Settings to control the goods receipt and logistical follow-up activities for replacement materials
from supplier maintained in the new Customizing activity Specify Settings for Replacement
Materials from Supplier (switch BC set ADVRET2_V_MSR_C_RPO_REPL_V).
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