PRESENTATION ON CHANGING FAMILY - Sofiya Sangat. Shreeya Shakya Palmu Tamang. Pema Tspel. Nilesh Mahato Table of contents 01 Changing Family 02 Family Stage 03 Family Types 04 Socialization 05 Roles of Family FAMILY - Defined as a group that consists or two people (a man and a woman) and children who are related by blood and occasionally adoption. Factor affecting family change Factor affecting family change • • • Economic Factors. Increasing opportunities for women. Changing social norms. CHANGING FAMILY CHANGING FAMILY - Marriage. Divorce. Child bearing. Lone parenthood. Family Stages Full Nest I Full Nest II Full Nest III FAMILY TYPES NUCLEAR FAMILY NUCLEAR FAMILY 1 Two parents and their children. 3 Attention. 2 Raising their kids together. 4 Strong and Successful SINGLE PARENTS SINGLE PARENTS 1 One parent. 3 Raising kids can be hard. 2 Raising kind alone. 4 Can also be hard for kid. EXTENDED FAMILY EXTENDED FAMILY 1 Two or more adults. 3 Provide care. 2 Social support. 4 Childcare. CHILDLESS FAMILY CHILDLESS FAMILY 1 Cannot have or don’t want. 3 Working couple. 2 Postpone having child. 4 Adventurous couple. STEP FAMILY STEP FAMILY 1 Merge into one. 3 Unique set of strength and weakness. 2 More common over the years. 4 Hard letting new people into family. GRANTPRANT FAMILY GRANTPRANT FAMILY 1 Grandparent raising their grandchild. 3 Parents aren’t around to take care. 2 Uncommon. 4 Act as parents to their grandchild. Socialization of Family members Consumer socialization of children - Ways to develop consumption skills. Observation. Co-shopping. Reward of materials. Stages of consumer socialization. Pre operational stage Concrete operational stage Formal operational stage Intergenerational Socialization - Product loyalties and brand preferences. Eg; Coffee, Clothes, Gadgets, etc. ROLES OF FAMILY MEMBERS Father Mother Children ROLE OF FATHER - Providing love and care. Providing moral guidance. Supplying basic necessities. Protection and security. A head of the home. ROLE OF MOTHER - - Giving birth to children. Cooking for family. Keeping the house and the surroundings clean. Assisting the husband financially when necessary. Ensuring peace. ROLE OF CHILDREN. - Obeying the parents. Assisting in household chores. Maintaining good tradition. Keeping the family name alive. Role of parents in consumer behaviour Authoritarian parents. Neglecting parents. Democratic parents. Premissive parents Environmental Determinants of Consumer Behavior Presented by: Group B Amit Malakar Anusa Gurung Mandira Shrestha Manohar Singh Mahata Simran Pradhananga CONTENTS 01 Family Decision Making 02 Consumption Related Roles 03 Family Life Cycle 01 Family Decision Making 01 Family Decision Making The decision are made with the direct or indirect involvement of two or more family members. Conclusion on Family Decision Making • Different family members are often involved at different stages of the decision process • Different family members often evaluate different attributes of a product or brand • The direct involvement of family members in each stage of the decision process represents only a small part of the picture • Over conflicts in decision making are less common than agreement 02 Consumption Related Roles of family members Consumption roles of a family Influencer Gatekeeper Family members who provide information about a product or service to other family members Family members who controls the flow and direction of the contents of information Buyer Decider The one with the power to select The one who makes the actual the product whether individually or purchase jointly Contd. Maintainer Preparer The members who maintain the product for The one who prepare the product for family continued use and satisfaction consumption Disposer User The member who disposes the product The consumer of the product or service 03 Family Life Cycle ANY QUERIES? THANK YOU Group Dynamics and Customer Reference Group Presented By, Manisha Karki Pema Yangdak Lama Ashish Shrestha Nitu Maharjan Rajeshwori Neupane Table of Contents ● ● ● ● Definition of Group Dynamic Group Development stages Types of Reference group Influence of Reference group on consumer behaviour Group Dynamic ● ● ● Group means Collection of two or more people Dynamic word comes from Greek Word “Force” Group dynamic is a social process by which people interact face to face in small groups. Group Development Stage 1. Forming ● Little agreement ● ● Unclear purpose Guidance and Direction 2.Storming ● ● ● ● Conflict Increased clarity of purpose Power struggle Inter group formation 3. Norming ● ● ● ● Agreement and consensus Clear role and responsibilities Trust each others Leaders is selected 4. Performing ● ● Clear Vision and Purpose Focus of goal achievement 5. Adjourning ● ● ● Task completion Good feeling about achievement Recognition Reference Groups Contd………….. . Primary Reference Group . Secondary Reference Group Reference Group Influence on Consumer Behavior ● ● ● ● ● Driving forces behind purchase decisions Influence on consumers having little knowledge about product’s attributes Perception towards the brands Attraction Towards the particular product Influence based on product types and consumers Social Class Rasu Khadka Nibha Sah Aakriti Thapa Nhuja Manandhar Rachana Sthapit Content: 1.Meaning of Social class 2.Measurement of social class 3.Types of social class 4.Lifestyle of Upper Class 5.Lifestyle of Middle Class 6.Lifestyle of Lower Class Acknowledgement Introduction to Social Class: ● ● ● ● ● Groups with members having similar values and social status People who share similar economic positions, lifestyles, attitudes, and behaviors Usually meet the five major criterion Determines an individual’s choice, purchase, and consumption Important to marketers to understand the needs of the consumer Measurement of Social Class Types of Social Class 1.Upper Class ❏ ❏ Elite of the society Low percentage of people 2.Middle Class ❏ ❏ White Collar job Concentration of population in the middle class 3.Working Class ❏ ❏ Affluent working class Blue collar job 4.Lower Class ❏ Poor low class Types of Social Class: 1 UPPER CLASS 10% of the population which hold 76-87.8% of the wealth. 2 MIDDLE CLASS 40% of the population which hold 11.6-23% of the wealth. 3 LOWER CLASS 50% of the poor population which hold less than 2% of the wealth. Lifestyles profiles of the social class Upper Class ● ● ● ● ● Comes from elite of the society Occupy the highest place and status in society Purchase high priced products Wants to have best enjoyment of life High level professionals Lifestyles profiles of the social class Middle Class Upper- middle class: ● ● Comfortable position in society. White- collar professionals. Lower- middle class: ● “Common- man” in society. ● Semi- professionals, craftsmen. Lifestyles profiles of the social class -Middle Class ● ● ● ● ● Account value for money. Looks for benefits. Less conscious of brands. Rational purchase decision. Orientation towards saving. Lifestyles profiles of the social class Lower Class ● ● ● ● ● Poverty, Homelessness and unemployment Do not have a huge demand Do not get a quality of food like other class people Focus on price while making a purchase Do not get equally respect as other class people ...is where I’d like to go next! Selected Consumer behaviour application of social class Presented By:Group E Anjali Shrestha Divyani Dhanaha Magar Hashrat Ali Rishu Yadav Sushma Bahing Rai table of contents 1. 2. 3. 4. 5. Social Class & Consumer Behaviour Types of social class Importance of social class on consumer behaviour Application of social class in consumer behaviour Influence of social class & culture Social Class Consumer behaviour Types of Social Class Importance OF SOCIAL CLASS ON CONSUMER BEHAVIOUR ❖ ❖ ❖ ❖ Initiator Influencer Decision maker Buyer Application of social class in consumer behaviour ❖ ❖ ❖ ❖ Analysing market opportunity Selecting target market Marketing mix decisions Use in social marketing Influence of social class on consumer behaviour ❖ an individual has his own choice and mindset, ❖ social class has great impact on consumer behavior, ❖ grouped in social classes according to income, wealth, education, or type of occupation, ❖ upper class, for example, has more disposable income, ❖ lower class, focus more on necessities, Culture, sub-culture and cross cultural influence Presented by Group F: Manisha Rai Anugya Rai Yeshi Dolma Janak Tamang Lokesh Bharatti Rayan Tamang Acknowledgement ● We would like to express our special thanks of gratitude to our subject teacher ● Mr.Santosh Sharma ● for the opportunity to present the topic of Culture, Subculture and cross-cultural influence. Content ● Culture -Features -Measurement of culture ● Subculture ● Cross culture influence Culture Sum total of learned belief, value and customs that serve to direct the consumer behaviour of member of particular society. Features of culture ● Inherent in nature ● Satisfy human and social need ● Not inborn, learnt as a result of socialization process ● Dynamic and adaptive ● Can be shared The Measurement of Culture Content analysis : Focus on content of verba, written and pictorial communication. Consumer Fieldwork : select sample of people from a particular society and observe their behaviour to draw conclusions about value, belief and custom. Value measurement survey instruments : measures value directly through survey (questionnaire)research. Culture Cont'd. ● ● ● ● Huge influence on thought process and behaviours. Influence buying behaviour. Cultural is learned. Culture helps to provide insights. Subculture ● Subcultures are cohesive groups that exist within a larger culture. ● A cultural profile of a society or nation is a composite of two elements. ● Each subculture has its own unique traits. ● Subcultures are relevant units of analysis for market research. Types of Subcultures Social Class Subculture Ethnic Subculture Gender Subculture Religious Subculture Age Subculture Subculture Regional