Uploaded by Jeda Mauricio

front office services

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Module 4
Arrival date/time - The
arrival information gives
the hotel an idea on the
date and time the guest will
be arriving.
Arrivaldate
dateofofMichael
ThomasLunsford?
Collins
2.1.Arrival
Departure date/time - The
departure gives the hotel an
idea on the date and time the
guests are leaving
Sample:
2 days and 1 night stay
Arrival date May 9, 2023
Departure date: _______
3.
3 days and 2 nights stay
Arrival date May 9, 2023
Departure date: _______
4.
1 week stay
Arrival date May 9, 2023
Departure date: _______
Particulars - An individual item, as
contrasted with a universal quality.
PAX - Means passengers, travelers or
occupants.
Family Room
Type of Bed :
3 Double Deck Beds
Room Rate:
P3,600.00 per night
No of persons/Pax:
6
7. Twin Room
Type of Bed :
2 Single Beds
Room Rate:
P1,200.00 per night
Pax:
2
Check In: 12:00 Noon
Check Out: 11:00 AM
8. Superior Room
Type of Bed :
1 matrimonial Bed
Room Rate:
P1,6500.00 per night
Pax:
2
Check In: 12:00 Noon
Check Out: 11:00 AM
Charge - Demand (an amount) as a price from
someone for a service rendered or goods
supplied.
9. Number of
teachers =56
Seminar hours
=5
Balance - A front office accounting system that
monitors and charts the calculated and resulting
amount is called the account balance. supplied.
10. Semi Delux Room
Type of Bed :
1 semi double Bed
Room Rate:
P1,450.00 per night
Pax:
2
Check In: 12:00 Noon
Check Out: 11:00 AM
Guest name Name of the
guest
Room
Number Indicate the
room number
occupied
Pax - number
of person or
guest
accommodated
Arrival Date –
Actual date of
arrival of the
guest
Departure
Date - Actual
date as to
when will the
guest leave
Reference - The
code given by the
hotel for a
particular services
or goods consumed.
Particulars
(description)- an
individual item as
contrasted with a
universal quality.
Balance remaining
amount to be
paid by the
guest.
Total Due Total amount to
be paid for.
Charge To pertains to the
company or
certain
individual who
will pay the
amount of the
bill of the guest.
1. Arrival Date
2. Arrival time
3. Guest Name
4. Room No.
5. Charge to
6. Total Due
7.Charge Amount of Bar
8. Room charge amount April 2, 2007
9 total charge amount breakfast
10. ____ days and ___ nights
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