Outbound call
Agent: Good morning/afternoon, may I speak with [Client's Name]?
Client: Yes, this is [Client's Name]. Who is calling?
Agent: Hi [Client's Name], my name is Valeria, and I'm calling from [Real Estate Agency]. I
noticed that you showed interest in one of our land listings through our Facebook ad. How are
you today?
Client: I'm doing well, thank you. Yes, I saw the ad and I'm interested in the land. Can you
provide me with more information?
Agent: Absolutely! I'd be happy to provide you with all the details. Firstly, we offer three financing
options for purchasing the land: owner to owner financing, banked financing, and cash payment.
Client: What are the financing terms for owner to owner and banked financing?
Agent: For owner to owner financing, we require a $10,000 down payment. If you opt for owner
financing, the down payment remains the same, and you'll have a 15-year term with a 10%
interest rate. It's important to note that we also accept outside financing options if you prefer.
Client: That sounds reasonable. How does the payment work for owner financing?
Agent: The property payment is not based on credit. Instead, it follows a fixed structure of 15
years with a 10% interest rate. This ensures a consistent payment plan throughout the term.
Client: I haven't seen the property yet. Can I schedule a viewing with one of your agents?
Agent: Of course! If you're interested in moving forward, we can certainly schedule a viewing for
you with our property manager. They'll guide you through the process and provide further
assistance. Is there a preferred time or day for the viewing?
Client: I'm available on weekends. How does that work?
Agent: Great! Our agent will coordinate with you to find a convenient weekend slot for the
viewing. I will provide you with all the necessary information, including the location and contact
details. Our goal is to ensure a smooth and informative viewing experience for you.
Client: That sounds good. What are the next steps if I decide to proceed with purchasing the
property?
Agent: Once you've decided which property you want, we'll move forward with the following
steps. Firstly, we'll prepare a contract to take the property off the market. We'll then need to
have the contract signed and executed. Afterward, we'll guide you through the application
process, and finally, we'll close the transaction at the title company.
Client: What are the prerequisites for the application process?
Agent: We'll need to evaluate your income and run a credit report to determine your
debt-to-income ratio. This will help us understand your financial situation and base the debt
accordingly. Anything you can provide to prove income is acceptable. For example, if you're a
1099 employee, we'll need six months of bank statements. The same goes for self-employed
individuals. If you're a W2 employee, we'll require three months of bank statements or pay
stubs.
Client: Okay, I understand. What documents are needed for the contract?
Agent: To proceed with the contract, we'll need a photo of your ID, your email address, and
phone number. If you're married, we'll also require your spouse's information. Although this
information isn't for the contract itself, the lender needs it for their records.
Client: Are there any fees involved in the process?
Agent: Yes, there are a few fees associated with the process. The application fee is $1,400, with
$700 due at the time of signing the contract and the remaining $700 on the day of closing.
Additionally, we require an earnest money deposit of $2,500, which is part of the down payment
and is refundable if any problem arises.
Client: How do we get started with the process?
Agent: To begin, we'll need you to provide the necessary information to fill out the contract.
Once completed, we'll send it to you for signing. Along with the signed contract, we'll also need
a cashier's check for the earnest money deposit and 50% of the application fee. After you've
provided these, the seller will sign the contract, and we'll initiate the application process.
Client: I appreciate all the information. Before we end the call, can you tell me more about the
land's characteristics?
Agent: Certainly! The properties we have available come with several characteristics, including
no restrictions, fencing, private gates, electricity running down the road, water running down the
road, and the option for owner-to-owner financing with a $10,000 down payment.
Client: That all sounds good. I'm interested in viewing the land and would like to receive more
information.
Agent: Wonderful! I can send you all the relevant information via text message or mail. This will
include detailed land information, photos, location, and the contact number of our dedicated
land agent. Before we proceed, may I ask what purpose you have in mind for the land?
Client: I'm considering it for commercial use.
Agent: That's great! I'm pleased to inform you that there are no restrictions on the land, and it
can be used for both commercial and private purposes. It offers you the flexibility to fulfill your
vision.
Client: That's exactly what I was hoping for. Please go ahead and send me the information.
Agent: Absolutely! I'll ensure you receive the information promptly. Thank you for your interest,
[Client's Name]. If you have any further questions or need assistance, please don't hesitate to
reach out. Have a fantastic day!
Client: Thank you so much for your help. I appreciate it. Have a great day too!
Agent: You're welcome, [Client's Name]. Take care, and I look forward to assisting you further.
Goodbye!