Tips and tricks for Internal Orders & Planned Maintenance Orders – get the best out of SAP ERP Janet Salmon, SAP AG Agenda Operational Level Costing for Plant Maintenance Orders (EhP5) New Applications for Internal Order Maintenance (EhP6) Wrap-Up © 2011 SAP AG. All rights reserved. 1 Operational Level Costing for Plant Maintenance Orders (EhP5) Operation Account Assignment Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 3 The need for detailed costing There has always been a need to cost out individual tasks during maintenance while keeping the aggregated total for the entire job, especially in Service Industries. There is also a need from external bodies (regulators, legal requirements) to capture costs on a detailed level and report them in categories that are not part of the companies’ overall business strategy. The Operation Account Assignment (OAA) solution allows for a single order with cost objects at the operation level. Each of the processes available for the header are now available at the operation. An order must be header based or operation based costing. There is no ability to have mixed mode costing. © 2011 SAP AG. All rights reserved. 4 Operation Account Assignment Target Areas of Functional Improvements Solution overview Master Data Planning Execution Closure Analytics Technical Object Integration Cost Estimation Confirmation Resource Related Billing OLTP Cost Reporting Financial Asset Integration Resource Related Quotation Inventory Settlement OLTP Revenue Reporting Budgeting Procurement Investment Management G/L Postings BI (Header totals) SRM Integration The OAA enhancement touches many parts of the EAM work process. Operation level SRM and BI integration is “planned” for EhP6. © 2011 SAP AG. All rights reserved. 5 Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 6 Operation costs Update of Plant Maintenance Cost View existing header costed orders header operation level costing costs: plan/actual header operation costs: plan/actual operation operation costs: plan/actual operation operation costs: plan/actual operation © 2011 SAP AG. All rights reserved. 7 Operation Account Assignment (OAA) Order IW31: Create Order During order creation with reference there is now the option to copy settlement rules from a reference OAA order to the new OAA order. No settlement rules are copied if the target or reference are not OAA. Refurbishment and Investment orders may not be configured for operation account assignment. © 2011 SAP AG. All rights reserved. 8 OAA Order Indication using System Status The system status I0053 (ACAS in English) is displayed when the order operation is the account assignment object. This is the same indicator as for a PS network with activity level costing. © 2011 SAP AG. All rights reserved. 9 OAA Order Account assignment and costs The operation account assignment and cost data is accessed by pressing the new Account Assignment button shown. © 2011 SAP AG. All rights reserved. 10 OAA Order Account assignment details and operation costs The account assignment details for an operation are shown on the Account Assignment tab of the operation detail view. Sub-operation account assignment values are inherited from the superior operation. The costs are displayed in the cost tabs on the lower panel. © 2011 SAP AG. All rights reserved. 11 Account Assignment Details Defaulting account assignment information Order header Order operation Profit Center Profit Center Functional Area Functional Area PM Activity Type Costing Sheet Overhead Key Object Class Business Area Default values Header value = Operation value BADI PM Activity Type Overwrite default values with customer logic Costing Sheet Overhead Key Object Class Business Area Tax Jurisdiction Code Tax Jurisdiction Code FERC Indicator FERC Indicator WBS Element BADI With customer implementation WBS Element Defaulting for operation takes place when a new operation is created. © 2011 SAP AG. All rights reserved. 12 Operation costs Update of Plant Maintenance Cost View existing header costed orders Reporting / Transactions / Extraction operation level costing Dynamic summation for header values header operation costs: plan/actual header ORnnnn ……… OVnnnn OVnnnn OVnnnn ………… costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation Stored in database as operation operation Transformation of costs (plan/actual) according to value categories OAA order costs are only stored for the operation objects. Header totals are dynamically summed as required. No costs are stored on the database for the © 2011 SAP AG.Order All rights reserved. OAA object. 13 Operation costs Cost overview The cost overview of the operation displays individual sub-operation planned costs if allocated. © 2011 SAP AG. All rights reserved. 14 Operation costs Cost detail The operation costs are the sum of the operation and any sub-operations. The individual sub-operation planned costs can be seen on the overview tab. © 2011 SAP AG. All rights reserved. 15 Operation costs Quantities Operation relevant quantities are calculated in the same manner as header relevant quantities. © 2011 SAP AG. All rights reserved. 16 Operation costs Sub-operation The sub-operation inherits account assignment information from the superior operation. As sub-operations are primarily intended for allocating extra work centers to an operation, the sub-operation displays the total costs of the superior operation and any sub-operations. In the cost overview of the operation the individual sub-operation planned costs may be seen. Actual costs cannot be posted to a sub-operation. © 2011 SAP AG. All rights reserved. 17 Copy Estimated Costs from Planned Costs Cost copy function For OAA orders manual entry of estimated costs is only at the operation level with the header displaying the sum of the operations. For ease of use the estimated costs may be copied from the planned costs at any point until order release using the copy estimated cost button. The copy function also works with regular header costed orders. This copied version may for example be utilized to ‘freeze” the planned costs at time of order release. © 2011 SAP AG. All rights reserved. 18 Copy Estimated Costs from Planned Costs Copy status After copy, the status SKKP is set and manual input of estimated values is no longer possible. The values may be recopied and overwritten as many times as required during the planning phase. If the Compatible Units functionality is active (Business Function /CUM/MAIN) customizing may be set to allow automatic copy at order release. © 2011 SAP AG. All rights reserved. 19 Settlement Rules Defaulting settlement rules operation level costing existing header costed orders header header Order header settlement rules Existing default engine operation operation settlement rules operation operation BADI to modify defaults already existing BADI operation BADI to modify defaults new BADI settlement rules operation settlement rules A default implementation is used to provide header like default rule logic. If a technical object is assigned to the operation it will be used to derive default rule. If no technical object is allocated the header technical object will be used to attempt a default rule derivation. Settlement rule requirement settings in customizing will only when all operations meet the set condition. © pass 2011 SAP AG. All rights reserved. 20 Settlement Rules Mass generation The generation of default settlement rules may be triggered manually for operations selected in the operation overview screen. Should a customer BAdI implementation be active this will override the standard logic for settlement rule creation. © 2011 SAP AG. All rights reserved. 21 Settlement Rules Settlement rule status To facilitate easy viewing of settlement rule status it is suggested that the default operation overview list layout include the System Status field. Operations with settlement rules will have status I0028 which is “SETC” in English. Transaction “KOSRLIST_OR” may be used to list settlement rules for all operations © 2011 SAP AG. All rights reserved. of an order. 22 New Logs Operation settlement rule and account assignment Two new logs are introduced. The Operation Account Assignment menu is only available when there is an active BAdI implementation. The settlement rule log displays information from the default rule creation and customer messages returned from implementations of the BAdI BADI_OLC_SETTL_RULE_DET_OPR. The Operation Account Assignment log displays customer messages returned from implementations of the account assignment BAdI ES_EAM_OAA_DEFAULT. © 2011 SAP AG. All rights reserved. 23 Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 24 Postings during Work Management Execution operation level costing existing header costed orders header costs: plan/actual header operation operation order no. operation Procurement (material+services) G/L postings Time confirmation order no. + operation no. Inventory management costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation costs: plan Time Confirmation only Sub-operation Generally planned and actual costs are posted at the operation level. The exception is that sub-operations will only ever have planned costs for activity postings. Actual costs for sub-operation postings will post to the superior © operation. 2011 SAP AG. All rights reserved. 25 Order Budgeting Availability Check existing header costed orders operation level costing Budget header costs: plan/actual header Availabilty check (tolerances, transactions, ..) operation operation costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation Individual order budgets may be set at the order header level. operation The availability check for postings to the operation will be against the total of all operations in the order (Dynamic header total). © 2011 SAP AG. All rights reserved. 26 Overall Completion Confirmation IW42: Profile checking When an OAA order is entered in IW42 the entry profile is checked for inclusion of material or service sub-screens. If these sub-screens do not exist in the profile all operations may be confirmed else an error message will notify that entry of an operation is also required. © 2011 SAP AG. All rights reserved. 27 Overall Completion Confirmation IW42: Single operation entry When a single operation is entered any materials or internal services for the operation will be defaulted for entry. © 2011 SAP AG. All rights reserved. 28 Purchasing Purchase Requisition Purchase requisitions created from OAA orders will have the originating operation as the default account assignment object for the item. A new field VORNR_AUF has been added to purchasing account assignment screens. This field is used to enter the order operation field for OAA Orders. © 2011 SAP AG. All rights reserved. 29 Purchasing Purchase Order The operation account assignment from the purchase requisition is automatically transferred to the purchase order. Manual account assignment to the operation is also possible. © 2011 SAP AG. All rights reserved. 30 Goods Movement Goods Issue Material reservations for an OAA order default the originating operation as the account assignment object. The goods issue for the reservation retains this operation as the default account assignment object. Unplanned goods movements may have manual operation account assignment. © 2011 SAP AG. All rights reserved. 31 Goods Movement Goods Receipt The goods receipt for a purchase order maintains the originating operation as the account assignment object. © 2011 SAP AG. All rights reserved. 32 Invoice Processing Incoming Invoice for Purchase Order The invoice entry for a purchase order will retain the original operation account assignment from the purchase order. The field in the account assignment list is the VORNR field and is also used for the PS Network activity. © 2011 SAP AG. All rights reserved. 33 Financial Documents Document List and Line Item Detail For financial document detailed account assignment (Coding Block) views the field VORNR_AUF has been added. Layouts for financial document details may include the order operation as shown in the transaction FB03 example. © 2011 SAP AG. All rights reserved. 34 Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 35 Project System Integration Assignment to WBS Elements operation level costing order WBS A header WBS B operation costs: plan/actual operation costs: plan/actual WBS A-1 operation costs: plan/actual Operations can individually be assigned to “released” WBS elements. Cost reporting budgeting Scheduling Revenue target determination as for order header costing BAdI YES, if WBS maintained not applicable BAdI YES, if WBS maintained not applicable BAdI YES, if WBS maintained not applicable BAdI not applicable Functional areas in which the WBS assignment can be used Header assignment to OAA orders is for scheduling purposes only. © 2011 SAP AG. All rights reserved. 36 Project System Integration PS Functions Impacting Operations operation level costing existing header costed orders header costs: plan/actual Overhead calculation header Interest calculation operation Copy of plan versions (plan / plan) operation Creation of simulation versions operation Settlement Operations assigned to WBS elements can be included in the Project structure processing functions. © 2011 SAP AG. All rights reserved. costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation Single and mass processing (e.g. along WBS or project hierarchy ) 37 Project System Integration Project Structure Operations allocated to WBS elements are displayed under the assigned WBS in the structure. The unassigned operations are displayed under their order outside of the project structure. © 2011 SAP AG. All rights reserved. 38 Project System Integration Cost Reporting As with the structure views, any unassigned operations from orders with assigned operations are displayed under their order outside of the project structure. © 2011 SAP AG. All rights reserved. 39 OAA Order Billing Resource related Quotation and Billing operation level costing existing header costed orders Revenue postings to header costed order possible / allowed header costs: plan/actual Revenue postings to cost objects allowed to carry revenues header order + operation no. removed in billing items operation Billing Document operation VA02 DP90 operation actual costs Debit memo Request (DR) DP90 costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation VA22 DP80 planned costs © 2011 SAP AG. All rights reserved. Resource related quotation (AE) DP80 40 OAA Order Billing Constraints With the standard header costed service order, the order itself can be the final revenue object. As the operation will not be a revenue object, OAA order takes a different approach. During the generation of the sales documents from the Resource Related Billing process the internal representation of the originating operation is stored in the fields AUFPL_OAA/APLZL_OAA for reference purposes. When the subsequent billing document is created from the sales document the profit center from the operation is defaulted as the revenue object and the reference operation details are cleared. If the customer wishes to change this behavior the BAdI “BADI_SD_BILLING” may be used to determine the correct revenue object. It is suggested for larger jobs that the Project System be used and that WBS elements assigned to the operations be used as the final revenue objects. The appropriate WBS element can be read from the originating operation record. This allows for easy combination of different orders into the billing process. © 2011 SAP AG. All rights reserved. 41 Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 42 Period End Processing Overhead Calculation and Settlement operation level costing existing header costed orders header costs: plan/actual operation operation header Overhead calculation Settlement operation costs: plan/actual operation costs: plan/actual operation costs: plan/actual operation Single and mass processing Overhead and settlement processing for OAA orders is performed at the individual operation level. Selection may be at the order or operation level. Order based selection will process all operations of the selected order. © 2011 SAP AG. All rights reserved. 43 Order Settlement Settlement Options operation level costing existing header costed orders header costs: plan/actual settlement rules Settlement receivers header Order Cost center operation Fixed asset WBS element operation G/L account …………….. operation Order operation costs: plan/actual operation settlement rules costs: plan/actual operation settlement rules costs: plan/actual operation settlement rules Single and mass processing Settlement rules cannot be maintained at the header level for OAA orders. The operation cannot be a settlement receiver. © 2011 SAP AG. All rights reserved. 44 Order Settlement Settlement Options An OAA order will be settled for all operations if none is specified or for individually entered operations. Mass processing has the same selection options. Operations allocated to WBS elements may be settled during project system settlement if the “With orders” option is specified in the settlement selection parameters. © 2011 SAP AG. All rights reserved. 45 Agenda Business Background Maintenance and Service Order Work Execution PS Integration Period End Processing Reporting Summary © 2011 SAP AG. All rights reserved. 46 Reporting Overview of all operation costs © 2011 SAP AG. All rights reserved. 47 Reporting Operation overview report The operation cost overview report shows costs for all operations by value category. The report can be run as a transaction IW40N and include sub-orders. © 2011 SAP AG. All rights reserved. 48 Reporting Goods Movements The operation to which a goods movement was posted is now available in the Order Goods Movement report. © 2011 SAP AG. All rights reserved. 49 Reporting Order document flow Each posted document is created under the originating operation. © 2011 SAP AG. All rights reserved. 50 OAA Orders as sub-orders Hierarchical operation cost report OAA Orders may be created as suborders. A new hierarchy cost report displays the costs of all order header totals as well as the individual operation costs for OAA orders. This report may be run as transaction IW40N with multiple order selection. © 2011 SAP AG. All rights reserved. 51 OAA Orders as sub-orders Hierarchical operation cost report Each value column is summed to the respective superior node. Node summation functions can display total, average, maximum and minimum values. © 2011 SAP AG. All rights reserved. 52 Reporting CO planned/actual reports The CO Report Writer has been adjusted to read the operation cost objects. CO cost reports are available at the operation and header level. The header reports select data from all operations for the order. Individual operation details are available in the line item reports. © 2011 SAP AG. All rights reserved. 53 Reporting Purchasing commitments Purchasing commitments may be seen at the operation or header level. The line item reports show the originating operation. © 2011 SAP AG. All rights reserved. 54 Operation list edit with cost display (IW37/IW49) Similar to the order list reports the operation lists have the cost fields available for display. The list reports IW37N/IW49N have not been adjusted and are planned for inclusion in EhP6. © 2011 SAP AG. All rights reserved. 55 Operation list edit with cost display (IW37/IW49) Similar to the order list reports the operation lists have the cost fields available for display. © 2011 SAP AG. All rights reserved. 56 New Applications for Internal Order Maintenance (EhP6) Introducing the Renovated Master Data Transactions in Controlling Introducing The New User Experience © 2011 SAP AG. All rights reserved. 58 Internal Order (Formerly Transactions KO01-03) Use roles CO_INTERNAL_CONTROLLER or CO_COSTCENTER_MANAGER to access internal order master data Web Dynpro Application FCOM_INTERNALORDER_ADAPTATION © 2011 SAP AG. All rights reserved. 59 Internal Order: Compliance Immediate visibility of change documents for order and settlement rule © 2011 SAP AG. All rights reserved. 60 Internal Order Groups (Formerly Transactions KOH1-3) Use role CO_INTERNAL_CONTROLLER to access order hierarchies © 2011 SAP AG. All rights reserved. 61 Thank You! Contact information: Janet Salmon Janet.dorothy.salmon@sap.com © 2011 SAP AG. All Rights Reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C ®, World Wide Web Consortium, Massachusetts Institute of Technology. © 2011 SAP AG. All rights reserved. 63