William Smith – CV
Contact Information:
Address: 45 Champion Road Williamstown North VIC 3016
Mobile: 0490787638
Email: william.smith@gmail.com
Objective: A dedicated and responsible teenager with front of house café experience, looking to contribute
excellent customer service, teamwork, and adaptability to a new workplace.
Education:
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Williamstown High School, Melbourne, Victoria
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Expected Graduation Date: November, 2024
Work Experience:
Front-of-House Team Member Hunters Harvest Cafe, Seddon, Victoria
Jan 2022 - Present
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Greeting customers warmly upon their arrival.
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Taking orders while upselling and explaining the menu items and specials.
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Handling online and phone orders efficiently.
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Managing cash and card transactions.
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Preparing various beverages, including coffee, tea, and specialty drinks.
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Ensuring food is handled and served to customers in accordance with health
and safety regulations.
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Addressing customer complaints professionally and finding solutions to their satisfaction.
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Assisting the Back-of-House team by washing dishes and helping the chef with food
preparation when needed.
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Closing and opening of the cafe, ensuring cleanliness through tasks like mopping,
vacuuming, taking out the rubbish and counting the cash register.
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Restocking of supplies to maintain a well-equipped cafe.
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Bussing of tables promptly to ensure a clean and inviting dining area.
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Adherence to health and safety guidelines at all times.
Soccer Experience:
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Over 10 years of playing soccer, which has instilled teamwork, discipline, and leadership skills.
Volunteer Work at Newport Lakes Primary School 21 April - 21 June 2021
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Taught and ran sport activities with students
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Ensured kids enjoyed the activity and kept them on task, coaching them
to succeed at the task
Skills:
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Exceptional customer service skills.
Proficiency in cash handling and POS systems.
Ability to excel in a fast-paced environment.
Strong communication and teamwork abilities.
Adaptability and eagerness to learn new tasks.
Knowledge of food safety and hygiene standards.