Journal of International Business Studies (2004) 35, 385–406 & 2004 Palgrave Macmillan Ltd. All rights reserved 0047-2506 $30.00 www.jibs.net Is knowledge power? Knowledge flows, subsidiary power and rent-seeking within MNCs Ram Mudambi1,2 and Pietro Navarra3,4 1 Institute of Global Management Studies, Temple University, Philadelphia, USA; 2The ISMA Centre, University of Reading, UK; 3Institute of Economics and Finance, University of Messina, Italy; 4London School of Economics and Political Science, UK Correspondence: Ram Mudambi, Institute of Global Management Studies, Temple C.I.B.E.R., Fox School of Business and Management, Temple University, Philadelphia, PA 19122, USA. Tel: þ 1 215 204 2099; Fax: þ 1 215 204 8029; E-mail: ram.mudambi@temple.edu Abstract In recent years, as multinational corporation (MNC) subsidiaries have become more closely linked to international networks, their knowledge intensity has risen, and some of their R&D has gained a more creative role. Simultaneously, and often connectedly, many subsidiaries have acquired considerable strategic independence in all aspects of their operations, and therefore are able to exercise considerable intra-firm bargaining power to influence the distribution of the firm’s resources. In this context, we suggest that intra-MNC knowledge flows are a key determinant of subsidiary bargaining power. We argue that subsidiary managers can exploit such power to pursue their own ends. Such rent-seeking behavior is implicit in much of the literature on managerialism, but our analysis suggests that such behavior can now occur in headquarters– subsidiary and subsidiary–subsidiary relations. Thus subsidiary strategic independence, designed to enhance the competitiveness of outputs (market knowledge) and inputs (asset-seeking and learning), can be corroded when the pursuit of subsidiary objectives encourages rent-seeking. Empirical analysis of a sample of high-technology subsidiaries in the UK provides strong support for the theory. We examine several avenues whereby the incentives of units within the MNC can be aligned. Journal of International Business Studies (2004), 35, 385–406. doi:10.1057/palgrave.jibs.8400093 Keywords: knowledge flows; subsidiary rent-seeking; intra-firm politics Received: 16 January 2003 Revised: 9 December 2003 Accepted: 11 February 2004 Online publication date: 8 July 2004 Introduction Over the past two decades, subsidiaries of multinational corporations (MNCs) have been expanding their role beyond traditional downstream activities such as sales, service and assembly to encompass upstream activities such as research and development (R&D), component production, strategic marketing and support activities (Gupta and Govindarajan, 1991; Cantwell, 1995; Bartlett and Ghoshal, 1998). In this context, MNCs have been consolidating their subsidiaries to give them geographic or product range responsibilities (Hood et al., 1994; Birkinshaw and Morrison, 1995). Beginning in the late 1970s, Vernon (1979) observed a changed pattern of MNC knowledge management. Particularly in hightechnology industries, he suggested that the product cycle had by that time become highly compressed, so that many MNCs were Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 386 engaged in programs of almost simultaneous knowledge creation in many major markets. This finding has been supported and amplified by a number of other studies (Dunning, 1992; Cantwell, 1995; Frost, 2001; Rugman and Verbeke, 2001; Frost et al., 2002), though some conflicting evidence has also been presented (Patel and Pavitt, 1991). These two trends – increasing subsidiary operational responsibilities and the dispersal of knowledge-creating activities within the MNC network – have loosened the traditional hierarchical structure of MNC governance. This in turn has made MNCs more like political coalitions and less like military formations (Holm and Pedersen, 2000). This implies that a subsidiary’s competence development also creates tensions. Indeed, such development may not always increase the subsidiary’s ability to influence strategic decisions within the MNC, and could actually hinder it. Forsgren and Pedersen (2000) report that greater subsidiary competence strengthens its role within the MNC only to the extent that other units are able to assimilate and use it. Greater effort spent in developing its own competencies, at the expense of transferring of its competencies to other units, actually has a negative effect on the subsidiary’s position within the MNC (Forsgren et al., 2000). This position is supported by Asakawa (2001a), who reports that the internationalization of R&D has unleashed a considerable degree of tension within MNCs, and that this tension is more strongly related to information-sharing issues (knowledge flows) than to autonomy-control issues. Knowledge stocks and flows create the potential for intra-MNC concerns of opportunism and holdup (Williamson, 1975). Thus, it is argued here that the same (albeit attenuated) mixture of competition and cooperation that is found in interfirm relationships now characterizes intra-firm relationships. The bargaining power of a subsidiary to maintain and increase its share of the rents generated by the operations of the MNC as a whole is crucially dependent on the nature and pattern of its knowledge flows. Asakawa (2001b) analyzes the evolution of the subsidiary’s role in knowledge creation within the context of headquarters–subsidiary relations. He stresses the need to reconcile the pressures for subsidiary autonomy and smooth knowledge transfer within the MNC. However, this analysis, as that of much of the literature on headquarters–subsidiary relations (e.g., Nohria and Ghoshal, 1994), does not address the question of why subsidiaries value autonomy. Journal of International Business Studies In this paper, we examine the effects of knowledge flows within dispersed MNC networks and autonomy-control issues simultaneously with the process of knowledge creation at the subsidiary level. Our aim is to formulate a theory of subsidiary behavior within MNCs, noting that subsidiaries have their own objectives, which may diverge from those of the firm as a whole. We posit that an important subsidiary objective is its bargaining power within the firm. We hypothesize that the firm’s managers are both profit seeking and rent-seeking, as their actions take place with two different objectives in mind. The first objective, which can be termed external, is maximizing shareholders’ value through market operations aimed at maximizing profits. The second objective is internal, and comes about when profits earned on the market become rents available for transfer within the MNC. Subsidiary bargaining power within the firm is the prime determinant of the distribution of these rents, which often take the form of divisional managers ‘extracting excessively large capital allocations from headquarters’ (Scharfstein and Stein, 2000, 2540). This approach extends the managerial model of the firm wherein managers and owners (typically stockholders) engage in a principal-agent game to apportion the wealth created by the firm. We argue that rent-seeking by subsidiary managers at lower levels of the organization can be yet another drag on MNC corporate performance. Indeed, such actions may well be encouraged by, or develop, as a defensive reaction to rent-seeking by headquarters. Rent-seeking and rent-appropriating behavior are manifestations of opportunism that destroys value (Foss et al., 2003). The solution to this problem proposed by transaction cost economics is monitoring. In the case of subsidiary management, this implies limiting the extent of subsidiary autonomy. This has an important bearing on the ability of subsidiary managers to pursue their own objectives. Managers in tightly controlled (i.e., highly monitored) subsidiaries may have less ability to appropriate rents, whereas managers in strategically independent subsidiaries may have a greater ability to do so (Mudambi, 1999). Hence we may not observe intra-MNC operations in general as being characterized by ‘a sea of opportunism’.1 However, we do argue that subsidiary managers exercise some level of bargaining power in all MNCs, and that, as this level rises, ceteris paribus, headquarters’ ability to control them declines. For example, the Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 387 headquarters of Philips has often been unable to control its giant North American subsidiary, even though it owns a majority of its equity (Bartlett, 2002). Examining cases in business history, such as the Hudson’s Bay Company, suggests that this is not a recent problem (Carlos and Nicholas, 1993). Further, tight control by headquarters prevents the MNC from realizing the many welldocumented benefits of strategically independent subsidiaries. These include learning from local systems of innovation, using and integrating local resources and competencies, and generally introducing a heightened level of dynamism into the parent MNC (Pearce, 1999; Rugman and Verbeke, 2001; Andersson et al., 2002). The net effects of tight headquarters monitoring may be negative. Alternatives to monitoring have been suggested, and may alleviate the need for tight headquarters control. Subsidiary managers who are intrinsically motivated are less likely to behave opportunistically (Osterloh and Frey, 2000). Indeed, Frey (1998) suggests that monitoring by headquarters may make subsidiary managers more likely to behave opportunistically, since ‘when such intervention is perceived to be controlling by the individuals affected, the reduced self-determination and selfesteem provokes a decrease in intrinsic motivation’. In other words, subsidiary managers subjected to excessive monitoring (and other forms of central control from headquarters) will lose their identification with the firm and its goals. In the following section, we characterize knowledge flows within the MNC. We develop arguments for why the knowledge flows associated with a subsidiary’s operations are the basis for its bargaining power within the firm. In the succeeding sections, we use our characterization of subsidiaryrelated knowledge flows to set up and test our main research hypotheses. These simultaneously relate the nature of knowledge flows to extent of subsidiary bargaining power within the MNC, and bargaining power to the extent of rent appropriation. We test these hypotheses using data from a sample of UK subsidiaries of non-UK MNCs. We use a simultaneous equations approach so that we are able to endogenize subsidiary knowledge production as well as subsidiary bargaining power. In the final sections we present the results of our empirical analysis, discuss their significance and examine various strategies aimed at counteracting rentseeking activity within MNCs. Knowledge flows within the MNC Researchers in international business have long recognized that intangible assets form a crucial basis upon which a firm can expand into foreign markets (Buckley and Casson, 1976). Specifically, internalization theory predicts that a firm should establish its own operations overseas only if it possesses intangible assets and capabilities that give it competitive advantages that cannot be transferred through licensing across firm boundaries (Hennart, 1982). This has been found to be a parsimonious and powerful insight into the occurrence and performance of foreign direct investment (FDI) (Caves, 1996; Martin, 2002). Empirical work in this area has repeatedly examined two sets of intangibles – R&D intangibles and marketing intangibles. Both of these sets of intangibles have been found to predict strongly what firms will undertake FDI and how stock markets view such expansion (Grubaugh, 1987; Morck and Yeung, 1992). However, it is the R&D intangibles of MNCs that have been found to be the principal source of their value. Marketing intangibles have been found to add value only in consumer goods industries, and even here their effects are relatively weaker. A more recent, but significant, strand of research in international business has uncovered a growing dispersal of knowledge creation within the MNC network. These studies characterize MNCs as decentralized knowledge management systems. Cantwell (1989) argued that since the early 1980s MNCs have been undertaking R&D in multiple subsidiary locations. In a similar vein, Hakanson (1995) reported that by the 1980s the volume of industrial R&D performed in Sweden was declining, but that ‘the total R&D performed by large Swedish MNCs – including that in foreign subsidiaries – has continued to expand’ (Hakanson, 1995, 121, emphasis in original). Such knowledge creation by subsidiaries has been operationalized in various forms such as ‘world product mandates’ (Birkinshaw, 1996), ‘centers of excellence’ (Holm and Pedersen, 2000; Frost et al., 2002), ‘home base augmenting strategies’ (Kuemmerle, 1999), and so on. This literature documents that the MNC’s R&D intangibles reside increasingly in its subsidiaries and are part of what Rugman and Verbeke (2001) call ‘subsidiary-specific advantages’. Subsidiaries that control a significant share of the MNC’s R&D-based intangibles therefore control the firm’s ‘crown jewels’. Williamson (1996) noted that managers’ actions within the firm are characterized by ‘self-interest seeking with guile’, so that – in the Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 388 terminology of economics – they are ‘rent-seekers’.2 In the words of Coff: Knowledge-based assets are promising (sources of resourcebased advantage) because firm-specificity, social complexity and causal ambiguity make them hard to imitate. However the roles of internal stakeholders (like subsidiary managers) may grant them a great deal of bargaining powery(Coff, 1999, 119) Therefore, we argue that subsidiary managers’ control of significant amounts of the MNC’s knowledge assets can be used to exercise bargaining power within the firm. Linking this argument to that of Scharfstein and Stein (2000) implies that control of knowledge assets may be used in apportioning total MNC-wide rents. Headquarters–subsidiary relations Formally, the relations between headquarters and subsidiary can be characterized as a principal–agent relationship. Within this perspective, it is recognized that the subsidiary pursues its own interests and is not a mechanical instrument of headquarters’ will. More importantly, ‘the local interests of the subsidiaries may not always be aligned with those of the headquarters or the MNC as a whole’ (Nohria and Ghoshal, 1994, 492). We use the lens of agency theory to view subsidiary managers as agents of headquarters. Within this framework, agents (the subsidiaries) bargain with the principal (headquarters) to maximize their share of MNCwide rents. Subsidiaries are initially set up by the parent MNC with certain goals and objectives. There is evidence that the nature of the subsidiary mandate is related to the motive for the initial investment (White and Poynter, 1985; Tavares and Pearce, 1999). However, an equally important factor is that subsidiaries evolve over time in terms of their remit and responsibilities, and this evolution can occur in both directions (Birkinshaw and Hood, 1998). Some subsidiaries gain expanded charters, whereas others see their roles within the MNC reduced and even eliminated. Many aspects of expanded subsidiary charters have to do with controlling knowledge assets. Applying the analysis of Coff (1999), we suggest that the role of the subsidiary within the MNC is the outcome of headquarters–subsidiary bargaining, and that subsidiaries with control of the MNC’s R&D intangibles exercise a great deal of bargaining power. Conversely, subsidiaries with limited control over such intangibles have little bargaining power in dealing with headquarters. Journal of International Business Studies Intra-MNC knowledge flows How is a subsidiary’s control of R&D-based intangibles to be measured? Substantial literature has now accumulated suggesting that the pattern of knowledge flows within the MNC is of primary importance in this context (e.g., Gupta and Govindarajan, 2000; Frost, 2001). In other words, the pattern of knowledge flows within the firm indicates current sources of value creation and future sources of potential value creation. Thus, the pattern of intra-MNC knowledge flows is closely related to subsidiary bargaining power. Gupta and Govindarajan (2000) report that knowledge flows into and out of subsidiaries depend crucially on the motivation of the subsidiary to acquire knowledge and to share it. This places a great deal of emphasis on firm organization, where the incentive structure of unit managers needs to be carefully designed. The nature of the knowledge itself has a bearing on how it is managed. Thus, the norm is for codified knowledge that is relatively easy to transmit to be geographically dispersed, whereas highly tacit knowledge tends to remain localized. However, in some cases, highly tacit knowledge is sourced from foreign subsidiaries, and this tends to be driven either by particularly strong and unique local competencies or by particularly strong companyspecific networking capabilities (Cantwell and Santangelo, 1999). This finding complements and qualifies earlier findings reported by Jaffe et al. (1993) that knowledge creation tends to be highly localized.3 Further, the position of the MNC in the knowledge hierarchy is also likely to have a bearing on its knowledge management practices. Cantwell and Janne (1999) report that MNCs emanating from the leading technological centers in their industries are likely to disperse their knowledge-creating activities, whereas those from weaker centers of the same industries tend to replicate their technologies in new locations. The subsidiary’s location also matters: the more munificent the location, the greater the potential knowledge creation (Cantwell and Iammarino, 1998). Cantwell and Piscitello (1999) find a trade-off between the geographical and sectoral dispersion of knowledge-creating activities. Thus, MNCs whose knowledge development spans a wide spread of industrial sectors tend to have knowledge networks that are less geographically dispersed. Conversely, those whose knowledge networks are widely dispersed in geographical space tend to develop Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 389 knowledge in a small number of industrial sectors. This points to the highly complex nature of knowledge management processes. Characterizing knowledge flows We use the organizational framework of Buckley and Carter (1996), who propose that innovation within the MNC occurs through ‘global synthesis’ – that is, the integration of knowledge flows from diverse sources. Highly evolved subsidiaries can undertake such integration in the host location (Birkinshaw and Hood, 1998). However, in this model the MNC is beset with three organizational problems: acquiring information (primary uncertainty regarding such things as the outcome of R&D processes); coordination (secondary uncertainty related to logistics and communications); and motivation (tertiary uncertainty emanating from opportunism). Rent-seeking subsidiary managers are a manifestation of the third type of uncertainty. Operationally, we view knowledge flows through the source–target perspective (Mudambi, 2002). Each knowledge flow occurs between a source and a target along a channel (Gupta and Govindarajan, 2000). Two-way flows whereby knowledge transfers occur in both directions are bifurcated into two separate flows, one in each direction. Knowledge flows are therefore taken to be node-specific and dyadic. We will be concerned principally with four knowledge flows (see Figure 1): Flow 1 Flow 2 Flow 3 Flows from subsidiary to parent. These flows may be called knowledge transfer, and form the basis of the MNC’s network leverage. High levels of these flows enable MNC headquarters to exploit local competencies and act as a knowledge intermediary or knowledge integrator (or as a facilitator to such activities). Flows from location to subsidiary. These flows consist of the subsidiary’s learning, local competence exploitation, and local resource utilization. This is the pod or ‘listening post’ role of the subsidiary, where the receiver competence (assessing, filtering and choosing information) and absorptive capacity (adapting inflows to fit firm-specific requirements) become crucial. Flows from subsidiary to location. These flows are part of what have been termed spillovers. In the literature, spillovers have often been used to refer to flows both into and out of the firm. However, as our analysis is firm-centric rather than location-centric, we define spillovers to include only outflows from the subsidiary. Further, we recognize that spillovers include both intended and unintended elements. Thus, P = MNE parent S = Subsidiary Spillover Transfers HOME HOST 1 3 P P 4 S 2 Numeraire knowledge flow (from parent to subsidiary) Learning Internal creation Figure 1 Knowledge creation in the subsidiary. Journal of International Business Studies Flow 4 flows to local partners, customers and suppliers may be largely planned. However, flows that occur through employee mobility, local imitation and reverse engineering by competitors may be largely unintentional. Combinations of these flows are the focus of most public policy measures, such as those implemented in the context of national systems of innovation. For example, Fransmann (1997) analyzes the factors underlying the success of such policies adopted by MITI in Japan. Mudambi (1998a) suggests that the absence of some of these factors may explain the relatively poor results of such policies in Europe. Flows from the parent (and other MNC units) to the subsidiary. This knowledge flow from the parent to the subsidiary is the traditional flow, where the subsidiary exploits a home-base knowledge advantage. We do not mean to minimize the importance of this flow, but rather note that all flows are generally measured relative to this flow: that is, this traditional flow is treated as the numeraire. Any of the three flows above will be described as high or low relative to the knowledge flow from parent to subsidiary. Thus, in the terminology of Gupta and Govindarajan (1991), if flow 1 is high, then the subsidiary is a net provider of knowledge, whereas if flow 1 is low, then it is a net user of knowledge. In Figure 1, flow 2 is subject to Buckley and Carter’s (1996) primary uncertainty, as it relates to inflows into the firm from outside. However, flows 1 and 4 are subject to problems of coordination and motivation. They are influenced by the extent to which managers are able to communicate (secondary uncertainty – logistics and communications) as well as the extent to which they are willing to do so (tertiary uncertainty – motivation). Szulanski (1996) has pointed to the crucial role of motivational considerations in intra-firm knowledge flows. Thus, flow 1 from the subsidiary to its parent will in general be different from flow 2 from the location to the subsidiary. Research hypotheses: knowledge flows, subsidiary power and rent-seeking It is clear from our foregoing discussion that knowledge flows, subsidiary power and rent appro- priation are closely related. It has been argued that the pattern of knowledge flows is a crucial part of subsidiary power and hence its ability to appropriate rents, but a number of factors that affect subsidiary power also affect the knowledge production process in the subsidiary. This means that subsidiary knowledge production cannot be treated as exogenous. Therefore, in the model developed in this paper, subsidiary knowledge production, subsidiary bargaining power within the MNC and the level of subsidiary rent appropriation are jointly determined endogenous variables (see Figure 2). Knowledge creation Knowledge production depends, first and foremost, upon the level of research intensity of the subsidiary. A more research-intensive subsidiary will produce more knowledge output. Second, the greater the knowledge inflow into the subsidiary, the greater its knowledge output (Gupta and Govindarajan, 2000). Third, the mode of entry that created the subsidiary in the first place will have a bearing on its knowledge output. Cantwell and Mudambi (2001) provide evidence suggesting that acquisitions are more likely than de novo or greenfield entries to be asset-seeking entries. This implies that acquisition entries are likely to be associated with higher levels of knowledge production. These considerations lead to the following hypotheses underlying knowledge production in the subsidiary: Hypothesis 1a: The higher the level of the research intensity of the subsidiary, the higher its level of knowledge output. Hypothesis 1b: The greater the knowledge inflows into the subsidiary, the higher its level of knowledge output. Hypothesis 1c: Subsidiaries set up through acquisition entry are associated with higher levels of knowledge production than subsidiaries set up through greenfield entries. Subsidiary power The second set of hypotheses studied in this paper relate to subsidiary bargaining power within the MNC. These generally relate to subsidiary-, firmand relation-specific factors: that is, a subsidiary’s bargaining power within the MNC increases as its control of key value-creating activities increases.4 One of the key bases of this paper is the proposi- Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 391 Exogenous Variables Endogenous Variables Firm, industry and country controls - KNOWLEDGE INTENSITY - Entry mode H1(a),(c) KNOWLEDGE OUTPUT H1(b) H2(a) Normal intra-firm transfers LEVEL OF RENT APPROPRIATION PATTERN OF KNOWLEDGE FLOWS Explanatory variables SUBSIDIARY BARGAINING POWER H2(b),(c),(d)(e) - Duration of operations H6 H3,H4,H5 - External orientation - Process control Figure 2 The model: knowledge flows, subsidiary power and rent-seeking. and increased subsidiary role have made MNCs more like political coalitions (Holm and Pedersen, 2000). Asakawa (2001a, b) reports that enhancement of a subsidiary’s knowledge base also creates tensions related mainly to knowledge control. Forsgren and Pedersen (2000) report that greater subsidiary knowledge increases the subsidiary’s ability to influence strategic decisions within the MNC only to the extent that other units are able to assimilate and use it. Greater effort spent in developing its own knowledge base, when this is carried out at the expense of transferring knowledge to other units and aiding in its use, actually has a negative effect on the subsidiary’s position within the MNC (Forsgren et al., 2000). Theoretically, these effects can be understood as outcomes of rent-seeking within coalitions (Krueger, 1974; Osborne and Rubinstein, 1990). A subsidiary whose knowledge assets are widely used by (and create a lot of value for) other units within the MNC has a strong bargaining position within the firm. This is because the opportunity costs to other subsidiaries (and headquarters) of not coop- erating with this subsidiary are very high. Consider the converse – a subsidiary whose knowledge assets are equally large, but unusable by other units. Such a subsidiary has a weak bargaining position within the MNC as the opportunity costs of marginalizing it are low. Zander (1999) finds that the structure of knowledge networks differs significantly across industries and also among firms, concluding that there does not appear to be a single approach to knowledge management. Industry- and firm-specific factors appear to have a significant role in influencing the strategies that are implemented. Further, he also casts doubts on a systematic link between the geographical dispersion of knowledge capabilities and firm performance. He is therefore doubtful whether a strategy of tapping into local competencies is a sure route to developing competitive advantage. However, a joint reading of Zander (1999) and Forsgren and Pedersen (2000) suggests that it may be the implementation and not the strategy that is Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 392 the problem. In other words, subsidiaries embedded in leading technological centers of competence (Cantwell and Janne, 1999) may be sources of potential competitive advantage that remains unrealized owing to the internal political structure of the MNC. Indeed, this is very likely to be the case. As Forsgren and Pedersen (2000) conclude, actually realizing the benefits of the MNC’s geographically dispersed knowledge network is a daunting task. These arguments imply the following hypotheses: Hypothesis 2a: The greater the total knowledge output of the subsidiary, the greater its bargaining power within the MNC. Hypothesis 2b: The greater the knowledge outflows from the subsidiary to units within the MNC (transfers – flow 1), the greater its bargaining power within the MNC. Hypothesis 2c: The greater the knowledge inflows from other units in the MNC to the subsidiary (the numeraire flow – flow 4), the lower its bargaining power within the MNC. Hypothesis 2d: The greater the knowledge outflows from the subsidiary to its location (spillovers – flow 3), the lower its bargaining power within the MNC. Hypothesis 2e: Conditional on a given level of total knowledge output, the greater the subsidiary’s local dependence (learning – flow 2), the lower its bargaining power within the MNC. Subsidiaries vary in terms of the tenure of their operations within the life of the firm. Older subsidiaries may have been set up at the founding of the firm, whereas newer subsidiaries may be recent start-ups or acquisitions. A business unit’s duration of operations has been linked to organizational knowledge: that is, longer-lived operations tend to have superior levels of such knowledge (Benito and Gripsrud, 1992). It has been shown that older subsidiaries of multinational corporations are more likely to receive investment funds than relatively younger subsidiaries (Mudambi, 1998b). This implies that a subsidiary’s longer history of operations translates into an increased ability to influence headquarters’ policies to its own advantage. Hypothesis 3: The longer the duration of operations of a subsidiary, the greater its bargaining power within the firm. It has been shown that firms with a greater external orientation (e.g., through exports and activities in multiple markets) have more stable Journal of International Business Studies cash flows and better abilities to weather downturns and market turbulence than firms that are locally focused (Campa and Shaver, 2002). Subsidiaries within a firm differ with regard to their level of external orientation. It follows that more externally oriented subsidiaries provide a valuable service to the firm in consolidating their competitive advantages (Katrak, 1983; Edwards et al., 2001). It may therefore be argued that external orientation provides a subsidiary with leverage relative to other subsidiaries. Hypothesis 4: The greater the level of external orientation of a subsidiary, the greater its bargaining power within the MNC. Multinational firms differ in terms of the extent to which headquarters controls the production process that takes place at subsidiary level (Schroeder, 1990). A higher level of control over the production process exercised by the subsidiary is a form of operational (as opposed to strategic) independence. Such operational independence provides subsidiaries with greater leverage within the firm. There are two reasons why this is the case. First, such subsidiaries have more autonomy with regard to the design and implementation of the production process (Levinson, 1983). Second, such subsidiaries have more private information regarding the strengths, weaknesses and costs of the production process than subsidiaries where process control is exercised by headquarters (Schroeder, 1993). This information asymmetry contributes to the subsidiary’s bargaining power within the firm. Hypothesis 5: The greater the level of process control exercised by a given subsidiary, the greater its bargaining power within the firm. Rent-seeking and rent appropriation Subsidiary managers are stakeholders in the firm, and are driven by both firm-focused and individual objectives (Coff, 1999). Their individual objectives are generally more aligned to their subsidiaries than to the firm as a whole. Thus, managers’ attempts at serving firm-focused shareholder value maximization objectives (profit seeking) coexist uneasily with their attempts at maximizing their bargaining power within the firm (rent-seeking) (Scharfstein and Stein, 2000). The extent of rent-seeking and consequent resource misallocation is dependent upon the extent to which bargaining power can be influenced by subsidiary actions. As internal bargaining power considerations become more impor- Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 393 tant, resources devoted to firm-focused support of other units of the MNC fall. This is consistent with results reported in the literature (Avila and Ronen, 1999). Thus, we may state: Hypothesis 6: The greater the bargaining power of a subsidiary within the MNC, the higher the level of rents it can appropriate for its own use. The scheme of causal links implied by the above hypotheses is presented in Figure 2. Data and variables We are interested primarily in knowledge and financial flows at the subsidiary level. Hence we draw a sample of subsidiaries operating in a foreign host environment. Our data are from UK subsidiaries of non-UK MNCs. Further, we restrict attention to firms in high-technology industries. The definition of high technology is based on that used by the OECD (1996). The sectors that are covered by the OECD definition and the UK 1992 SIC codes for each are shown in Table 1. An overview of the composition of the sample used in the study is shown here as well. As suggested by Buckley and Casson (1976), the current study uses three levels of data: locationspecific data, industry-level data and firm-level data. Most of the location- and industry-specific data are derived from secondary sources. Many measures of firm-level characteristics are obtained from primary sources. Appendix A includes definitions of all the variables used in the estimation, Table 1 ELEC Measuring knowledge flows Knowledge flows are measured using patent data. The use of patents as measures of knowledge flows is well established in the literature (Jaffe et al., 1993; Almeida, 1996; Almeida and Kogut, 1997). Following the reasoning and approach of Cantwell (1995), we use US patenting by these UK subsidiaries as the best common comparable measure. The data are obtained from the US Patent and Trademark Office database. Table 2 Summary statistics Variable Mean Standard deviation Dependent variables TCIT SPWR NF 6.2754 0.0064 22.4117 9.4288 1.0403 32.4740 Explanatory variables RD CREF LREF CCIT LCIT ACQUIRE DT EXTERNL PROCESS 4.1822 3.8406 4.6449 1.2246 1.6957 0.6044 9.8889 0.0280 0.1113 2.7963 4.9512 6.3749 1.9143 4.1935 0.4901 5.5050 0.9980 1.0016 732,398.21 54,504.77 0.0984 48.0796 0.4089 0.1200 0.8254 0.5564 0.0560 0.4255 0.3273 2.8489 0.0359 0.0068 3.6927 374,644.49 0.2089 0.2044 0.0711 968,933.7854 55,869.5865 0.0576 108.3002 0.4927 0.3257 0.5002 0.2371 0.0296 0.4957 0.4709 1.0956 0.0177 0.0391 5.1599 327,726.1990 0.4074 0.4042 0.2576 High-technology industries and the sample Industry Sector group CHEM MECH along with the source of the data. Descriptive statistics related to all these variables are presented in Table 2. Pharmaceuticalsa Aerospace Precision instruments Office machinery and computers Electrical/electronic engineering including telecoms UK SIC 1992 Sample firms 24.4 35.3 33 except 33.3 68 90 30.0 and 72.5 117 31.1, 31.2, 31.4, 31.6, 32, 22.14, 22.3, 72 The definition of high-technology industry is based on that used by the OECD. This table shows the sectors that are covered by the definition ‘high-tech’, and the UK Standard Industrial Classification (SIC) 1992 codes correspond to each. The authors drew up the correspondence above using the definitions provided by the UK Office for National Statistics (Office for National Statistics, 1996). It matches the current official UK Department of Trade and Industry correspondence almost exactly (White et al., 2002). a Includes biotechnology. Control variables STKMKT BKCAP TAX RLOCRSK R1 R2 CDUK CR5 INDGRW ELEC MECH FSCOPE RORFF ABROR FINRSK SALES DIVERS USDUM JAPDUM Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 394 Patent data directly pick up only codified knowledge. This leaves out a lot of knowledge, particularly in the context of strongly networked firms such as MNCs. Second, patenting is a strategic decision, so that we do not pick up even codified knowledge that MNCs choose not to patent. Third, patent citations are a ‘noisy’ measure, as they are subject to spurious inclusion as well as omission biases. However, there is a large literature using patent data to measure knowledge, where it is argued that patent data have the significant advantage of objectivity and are representative of knowledge as a whole.5 Patents vary in terms of the amount of knowledge that they embody. Rather than use a simple count of patents, we use the total citations of patents assigned to a particular subsidiary as a measure of its flow of knowledge output. We use the number of citations by patents assigned to other units within the same MNC as a measure of knowledge transfers (Flow 1). We use the number of citations by patents assigned to other firms in the UK as a measure of spillovers (Flow 3). Patents are also representative of the incremental advance of knowledge. We use the references provided in the patents as measures of knowledge inflows into the UK subsidiary. The number of references to patents assigned to other units within the same MNC is used as a measure of the numeraire knowledge inflow from the parent MNC (Flow 4). Finally, the number of references to patents assigned to other firms in the UK is used as a measure of subsidiary learning (Flow 2). Measuring the extent of subsidiary rent appropriation The literature on internal capital markets in multidivisional firms (see in particular Lamont, 1997) indicates that units with weaker bargaining power subsidize units that are stronger. Further, it has been argued that, in sufficiently diversified firms, units with stronger bargaining power are often those with weaker financial performance (Rajan et al., 2000). We posit that such cross-subsidies are a manifestation of rent appropriation (an outcome of rent-seeking). However, we suggest that the internal capital markets literature does not adequately consider the effects of many non-financial factors on subsidiary bargaining power. The resource transfers between the UK subsidiary and headquarters are measured using the level of net flows within the firm between subsidiary and parent. It is well known in the international Journal of International Business Studies business literature that these flows, which are implemented in the form of dividends, royalties, license and management fees and so on, are used to transfer resources within the MNC (e.g., Bartlett and Ghoshal, 1998). This variable represents the sum of normal intra-firm financial flows and rentseeking flows, and is used as a dependent variable in the estimation. As originally pointed out by Buckley and Casson (1976), we expect these flows to be affected by location-, industry- and firm-level control factors. As will be noted below, we carefully control for these factors, taking particular care to include controls related to the internal and external capital markets. Primary data collection Much of the firm-level data were derived from large 1995 postal surveys of FDI into the UK, supported by telephone and field interviews. The resulting data set includes measures of financial risk, relative rate of return on capital, cash flow position, duration of operations, factors underpinning subsidiary bargaining power and R&D intensity. The sample frame for this survey was constructed from Dun & Bradstreet indexes (Dun & Bradstreet, 1994, 1995), supplemented by the London Business School company annual report library. The sample frame yielded a preliminary list of 701 firms with personal contact names. Firms where separate data for the parent firm were unavailable were deleted. The final usable sample frame consisted of 670 firms. The main survey was mailed out in two waves of 224 and 446 in March and April 1995. The first (pilot) wave focused on entries into the Midlands region (the most successful region in the UK in terms of attracting FDI), and the second wave-targeted entries into the rest of the country. The questionnaire was accompanied by a covering letter explaining the aims of the study and guaranteeing confidentiality. In order to improve the response rate, the questionnaire had to be short, concise and of current interest or salient to the respondent (Heberlein and Baumgartner, 1978). Two reminders were faxed to all companies that had not yet responded, 10 days and 21 days after the survey was mailed out. Overall, 288 responses were received to the mail survey (42.98%). Of these, seven were found to be UK firms mistakenly identified as non-UK firms, and six were unusable for various other reasons, leaving 275 (41.04%) complete records for evaluation. For an unsolicited mail survey, the response rate is excellent. Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 395 Non-response bias was investigated with the widely used method suggested by Armstrong and Overton (1977). This involved comparing early and late respondents. Two sets of late respondents were defined corresponding to those who responded after receiving the first reminder and those who responded after receiving the second faxed reminder (the first set includes the second). Each set of late respondents was compared with the early respondents on the basis of six sample measures. The comparisons were carried out using a w2 test of independence. In both cases the responses from early and late respondents were virtually identical. Survey responses were tested for veracity by comparing postal responses with responses obtained from field interviews. A total of 28 field interviews were carried out. Using a w2 test of independence, responses from field interviews were found to be virtually identical to those obtained from the postal survey on the basis of four sample measures. Finally, 20 respondents were randomly selected and interviewed by telephone to confirm their survey responses. Control variables A number of location- and industry-specific variables are included as controls. Location data include measures relating to the MNC’s home country, to the host country (the UK), and comparative measures. Also included are measures of the external capital market in the home country of the MNC. The level of stock market activity is used to proxy the access to equity finance, and the amount of bank assets is used to proxy the access to debt finance. Measures relating to the host country include the classification of the subsidiary’s location in terms of the Regional Selective Assistance (RSA) program, and are based on the relevant Department of Trade and Industry (DTI) assisted areas map (August 1993). Data comparing location risk characteristics of the UK with those in the companies’ home countries were drawn from the publication Euromoney, and the relative corporation tax rate was drawn from the Doing Business series published by Price Waterhouse (1995). We expect the cultural distance between the home and host country to affect intra-firm financial flows (Buckley and Casson, 1976, 42–43). Hence we include the Hofstede measure of cultural distance between the home country of the MNC parent and the UK. Finally, as the US and Japan were home to a significant percentage of the sample parent firms, dummies were introduced to control for countryspecific effects. The subsidiary’s industry-level classification relates to its industry subgroup, and was drawn from the 1992 UK Standard Industrial Classification code (Office for National Statistics, 1996). Three industry subgroup dummies were constructed corresponding to the mechanical and related, electrical and related, and chemical and related subgroups (see Table 1). In addition, the market power in each SIC 92 four-digit category was measured using the five-firm concentration ratio, and the attractiveness of each category was measured using the category sales growth rate over the period 1989–94. Estimation and results Summarizing the firm-specific data Two problems arise in using many of the firmspecific variables. First, several of them are categorical and/or ordinal. Second, several of them are highly correlated with one another. Thus, they are unsuitable for direct use as regressors. These problems are addressed by running sets of problem variables through principal component factor analysis. The latent root criterion is used to determine the number of factors (or summary variables) extracted. The rationale is that the variation in each variable is unity after it has been standardized. Thus, each factor should account for the variation in at least one variable if it is to be considered useful from a data summarization perspective (Churchill, 1995). The factor analysis results are presented in Table 3. Three groups of variables are analyzed, and in each case one factor emerges with an eigenvalue greater than unity. This analysis yields our measure of subsidiary bargaining power (SPWR). It is based on the subsidiary’s influence on the MNC’s global buyer–supplier relationships, the extent of its authority for senior management hiring, its responsibilities for global strategy and marketing, the proportion of the corporate officers of the parent MNC who are current or former executives of the UK subsidiary, and (the absence of) senior management from the parent country in the UK operation. The second set of variables that are summarized are exports as a percentage of the subsidiary’s sales, duration of the subsidiary’s export operations and the geographical scope of the subsidiary’s output mandate. This yields our measure of the subsidiary’s ‘external orientation’ (EXTERNAL). Finally, the subsidiary’s responsibilities in process Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 396 Table 3 Factor analysis of firm-specific qualitative variables: varimax rotation Variable Factor 1: SPWR SUPPLY HIRE STRAT TMT LCTRL Eigenvalue Variance % Variance Factor 1: EXTERNL EXPER EXPT GSCOPE Eigenvalue Variance % Variance Factor 1: PROCESS PROC TRAIN Eigenvalue Variance % Variance Factor loadings Communality 0.884 0.812 0.809 0.798 0.792 0.804 0.791 0.754 0.749 0.740 1.6847 1.4008 0.807 0.860 0.891 0.902 0.814 0.802 0.891 1.1784 1.4226 0.862 0.898 0.794 0.712 0.735 1.3084 1.3802 0.844 implementation and training are summarized in the factor ‘process responsibilities’ (PROCESS). The varimax rotated factor loading matrices are displayed in Table 3. All factor loadings are extremely high, and the communalities of the individual variables are very high as well, with the lowest value in excess of 70% and the highest value near 90%. Estimating the model We have set up hypotheses to explain three interrelated dependent variables: knowledge creation, subsidiary bargaining power and subsidiary rent-seeking (see Figure 2). The interrelated nature of these variables requires that we use a simultaneous equations approach to estimate the model. The method we use is iterated three-stage least squares. The results of the simultaneous estimation of the three equations are provided in Table 4. The system converges quickly to stable estimates, and the overall fit of the equations is good. The first equation in the system estimates knowledge creation in the subsidiary. We use a production function approach, and both knowledge creation (output) and knowledge inflows (inputs) Journal of International Business Studies are measured using natural logarithms. Our results indicate that intra-location knowledge inflows and intra-corporate flows (Flow 2 and Flow 4) have very significant and positive effects on the subsidiary’s knowledge output. The effect of intra-location inflows is more than twice as large as that of intra-corporate inflows, and the two effects sum approximately to unity. The subsidiary’s research intensity has a significant positive effect as well, suggesting a form of ‘increasing returns to scale’ in knowledge production. Acquisition entries appear to be associated with slightly larger knowledge production, but the statistical significance of this finding is marginal. The data appear to provide support for Hypotheses 1a and 1b, but we find only weak support for Hypothesis 1c. We proceed to examine our estimates of subsidiary bargaining power. The first set of estimates relate to the effects of knowledge flows on subsidiary bargaining power within the MNC. The total knowledge output of the subsidiary (an endogenous regressor) has an extremely significant and positive impact, providing support for Hypothesis 2a. Similarly, larger knowledge outflows from the subsidiary to other MNC units (Flow 1) increase subsidiary power, supporting Hypothesis 2b. The effect of knowledge inflows from other MNC units to the subsidiary is negative as predicted, but not statistically significant, so Hypothesis 2c is not supported. The effect of knowledge outflows to the subsidiary’s location appears to significantly reduce its bargaining power within the MNC, so that Hypothesis 2d is supported. Finally, the effect of local knowledge dependence measured by the extent of knowledge inflows from its location (Flow 2) is very significant and negative. This provides support for Hypothesis 2e. The next set of explanatory variables for subsidiary bargaining power relate to subsidiary-specific characteristics. The subsidiary’s duration of operations and its process control responsibilities have significant and positive effects, providing support for Hypotheses 3 and 5. However, the subsidiary’s external orientation does not seem to have an effect on its bargaining power, so that Hypothesis 4 is not supported. The effects of the control variables are generally in line with our expectations. A subsidiary operating in an industry with a higher growth rate and one with a wider functional scope has more bargaining power within the MNC. However, operating outside the MNC’s main line of business does not have a significant effect. Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 397 Table 4 Knowledge flows, subsidiary power and rent-seeking: iterated 3SLS estimates Regressor Constant LN(TCIT)a SPWRa RD LN(CREF) LN(LREF) LN(CCIT) LN(LCIT) ACQUIRE DT EXTERNL PROCESS STKMKT BKCAP TAX RLOCRSK R1 R2 CDUK CR5 INDGRW ELEC MECH FSCOPE RORFF ABROR FINRSK SALES DIVERS USDUM JAPDUM Diagnostics Adj. R2 F-stat. (df)(p value) Log-L. Restricted Log-L. Iterations Parameter estimates (t-stat.) Eqn 1: LN(TCIT) Eqn 2: SPWR Eqn 3: NF 0.098 (1.57) — 0.012 (0.13) H1a: 0.023 (2.76)*** H1b: 0.243 (3.78) *** H1b: 0.757 (11.8)*** 1.94 (1.16) H2a: 3.945 (2.96)*** — 0.062 (1.67) H2c: 0.736 (1.24) H2e: 2.280 (5.81)*** H2b: 0.485 (2.19)** H2d: 0.294 (3.81)*** 0.756 (2.14)** H3: 0.049 (2.77)** H4: 0.023 (0.19) H5: 0.336 (2.08)** 31.106 (2.35)** 0.745 (0.31) H6: 4.024 (2.81)*** 1.342 (1.59) 1.620 (1.12) 3.506 (1.09) 0.521 (0.34) 2.323 (1.44) 6.628 (1.16) H1c: 0.018 (2.03)** 0.024 (2.50)** 3.319 (1.73)* 0.176 104 (2.70)** 0.74 103 (2.30)** 24.054 (2.28)** 0.631 102 (0.27) 5.124 (2.22)** 10.212 (1.98 )** 0.673 (2.11)** 9.257 (1.06) 104.262 (1.20) 11.678 (1.92)* 5.225 (0.87) 0.098 (3.00)*** 0.117 (1.42) 0.6958 9.96 (5, 269) (0.000) 1482.6873 2007.0148 0.5867 16.94 (13, 261) (0.000) 1413.3394 2018.4306 14 58.238 (1.75)* 145.380 (1.98)** 0.970 (2.45)** 0.294 105 (1.37) 21.073 (3.61)*** 6.344 (1.74)* 5.327 (0.60) 0.5278 22.25 (26, 248) (0.000) 1148.1558 2025.2758 Estimates significant at the 10, 5 and 1% levels are marked with *, ** and ***, respectively. a Endogenous regressor. The third equation includes a test of our last hypothesis concerning the effect of the subsidiary’s (endogenously determined) bargaining power on its ability to extract rents from the resources generated by the MNC. We find that the subsidiary’s power has a significant and negative effect on the net financial flows to its parent. In this equation, we control for knowledge flows – none of them has a significant direct effect on net financial flows. Further, we control for a substantial number of location-, industry- and firm-specific factors that affect normal intra-firm financial transfers. Therefore, we interpret this significant effect as providing support for Hypothesis 6. In other words, for two subsidiaries with identical location-, industry- and firm-specific factors, the one with greater bargaining power remits significantly smaller financial resources to its parent MNC. As net financial flows in the sample are found to be both positive and negative, rent appro- Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 398 priation can occur either through smaller financial outflows or through larger financial inflows. These inflows can be direct flows from the parent MNC or flows from other MNC units routed through headquarters. Most of the control factors have effects that can be explained intuitively. A larger external capital market in the home country of the parent MNC (in terms both of equity and of debt) reduces the net flows from the subsidiary. Larger capital markets are generally more sophisticated (Morck et al., 2002), and well-functioning external capital markets reduce the need for the MNC to depend on its internal capital market. Subsidiaries operating in relatively backward regions of the host country (the UK) seem to make relatively larger remittances. There is evidence that subsidiaries in locations with weak infrastructure tend to be less sophisticated (Cantwell and Iammarino, 1998), so this may be another indirect effect of subsidiary bargaining power. Increased cultural distance of the home country from the host country is associated with larger net financial remittances from subsidiary to parent. The other strongly significant control effects are associated with the subsidiary’s excess rate of return on capital over average in the parent MNC and the subsidiary’s main line of business. Better subsidiary financial performance is associated with lower net outflows to the MNC parent. Thus, a better-performing subsidiary, after controlling for intra-firm bargaining power, does not subsidize poorer-performing units within the MNC. This is apparently at odds with the findings reported in the literature on internal capital markets in multi-divisional firms (Lamont, 1997; Stein, 1997). However, this literature does not explicitly include measures of intra-firm bargaining power. Finally, subsidiaries that operate outside the parent MNC’s main line of business remit larger financial flows to their parents than subsidiaries that operate in their parents’ mainstream business. Thus, a subsidiary that operates in an area that is peripheral to the firm’s main activities is likely to be used as a cash cow. Discussion and managerial implications Discretion, bargaining power and knowledge There is considerable literature documenting the existence of a diversity of headquarters–subsidiary relationships within MNCs. In their classic work, Bartlett and Ghoshal (1998) analyze the growth of Journal of International Business Studies Matsushita in the 1990s, during which time it overtook Philips, its major MNC competitor. The organizational structure at Matsushita was extremely centralized, and subsidiaries had very little power. In contrast, Philips had been characterized by a decentralized organizational structure where subsidiaries (national organizations) exercised considerable control over their own destinies. Strategically independent subsidiaries have been the subject of a large literature, beginning with the pioneering work of Hedlund (1980, 1984). However, with some exceptions (e.g., Hedlund, 1986), this literature has focused on MNCs where power, in terms both of decision-making and of bargaining, is concentrated at headquarters. Further, this literature has been concerned mainly with identifying strengths that such strategically independent subsidiaries bring to the MNC as a whole. However, as the illustrative comparison between Matsushita and Philips indicates, subsidiary strategic independence can unleash unproductive forces as well. The internal capital markets literature suggests that, in multi-divisional firms, headquarters needs to provide incentives to divisional managers to cooperate to further the interests of the firm as a whole. In the words of Rajan et al.: Even though the efficient investment maximizes firm value, a divisional manager may prefer the defensive investment that would benefit her more directly, especially when her resources and opportunities are much better than the other division’s. y Once the divisional manager makes the unprotected, albeit efficient, investment, she will have to share some of the surplus created with the other division. y if the other division also makes the efficient investment, our manager will get a piece of the surplus created by the other division. If the surplus created by the other division is not too small relative to what she is giving up, the divisional manager will prefer the efficient investment. Thus appropriate incentives are created for both divisions when they do not differ too much in the surplus which is the product of resources and opportunities they create. Diversity in resources and opportunities is costly for investment incentives! (Rajan et al., 2000, 38) Thus, as subsidiaries become more diverse, the pursuit of cooperative strategies becomes more and more costly in terms of the subsidiary’s own goals. Headquarters strengthens the incentives for subsidiaries to cooperate by reducing intra-firm financial diversity. This involves transferring resources from subsidiaries with strong financial performance to those with weaker performance. Such transfers will, in general, destroy shareholder value and be met with resistance from managers in subsidiaries with strong performance. Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 399 The literatures both on strategically independent subsidiaries and on internal capital markets incorporate autonomous decision-making by subsidiary managers. However, in both literatures, the subsidiary’s decision-making autonomy may be categorized as discretion in the sense of Williamson (1996). The subsidiary has ‘delegated decision rights that are ‘loaned, not owned’’ (Foss and Foss, 2002). Headquarters has the power of veto – that is, the ability to overrule any subsidiary decision. We do not dispute that much subsidiary autonomy is based on discretion granted by headquarters. However, we suggest that discretion is not the only form of subsidiary decision-making autonomy. A second and stronger form of autonomy stems from subsidiary bargaining power. This is fundamentally different from discretion, in the sense that it is much more difficult for headquarters to revoke. This is our approach in this paper. In other words, we focus on the situations where the subsidiary has a degree of ‘ownership’ over its decision rights rather than holding them at the pleasure of headquarters. We propose an over-arching approach to all subsidiary decision-making autonomy as a mixture of discretion (granted by headquarters) and bargaining power (developed by the subsidiary). Subsidiaries with strong bargaining power can resist headquarters’ attempts to control their resources in the MNC’s internal capital market (Mudambi, 1999; Bartlett, 2002). Indeed, some of the findings in the internal capital markets literature support this argument. For instance, in a sample of oil companies, Lamont (1997) finds that resources were transferred from the nonoil divisions to their main oil divisions during a period when the oil industry was performing poorly. However, if we note that the oil divisions are likely to have the strongest bargaining power in the oil companies, Lamont’s results are consistent with our findings. Subsidiaries with lower levels of bargaining power, and lines of business at odds with the parent’s line of business, have higher levels of resources extracted by their parents. Importantly, we find that, after incorporating the effects of bargaining power, subsidiaries with better financial performance have lower levels of resources extracted by their parents – a result that is counter to the predictions of the internal capital markets literature. As seen in Table 5, it is in the bottom right-hand box, where subsidiary profitability and bargaining power are both high, that the impact of subsidiary bargaining power can be seen. Table 5 Subsidiary profitability vs subsidiary bargaining power Subsidiary bargaining power Subsidiary current profitability Low High Low Some inward transfer of profits from more profitable subsidiaries Considerable outward transfer of subsidiary profits to less profitable units High Considerable inward transfer of profits from more profitable subsidiaries Greater retention/less outward transfer of subsidiary profits How can a subsidiary have bargaining power when it is not an independent legal entity and therefore has no legally defensible property rights? The legal status of a subsidiary implies that its control over tangible assets can only be in the form of discretion – headquarters can always re-take control of such assets. A subsidiary’s bargaining power must be based on intangible assets over which property rights are hard to define and enforce. The bulk of such assets are in the form of knowledge (Nonaka and Takeuchi, 1995). Knowledge and knowledgecreating potential are therefore the key source of subsidiary bargaining power. Knowledge-intensive subsidiaries have strong bargaining power, and have greater ability to resist headquarters’ attempts to control their resources. As the subsidiary’s bargaining power rises, the range of decisions over which headquarters can exercise veto power declines. Our empirical results support such hypotheses. Subsidiaries that control knowledge that is vital to the MNC generate greater levels of bargaining power in their relationships with headquarters. Further, we find empirical support for the hypothesis that it is not merely knowledge intensity, but the pattern of knowledge flows, that is crucial in determining the bargaining power of the subsidiary. In particular, subsidiaries with large knowledge outflows to other MNC units attain strong bargaining power, whereas those with knowledge outflows to other firms have less intrafirm power. We interpret the findings of Forsgren and Pedersen (2000) (see the discussion of Hypotheses 2) as supportive of our findings. Limiting intra-firm rent-seeking Rent-seeking by subsidiaries with strong bargaining power is inefficient from the perspective of the firm as a whole, and destroys shareholder value. Yet, as Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 400 amply demonstrated in the literature, subsidiary strategic independence can play a vital role in enhancing knowledge inflows and learning, and hence in developing and preserving competitive advantage (Holm, 1992; Birkinshaw and Morrison, 1995; Andersson et al., 2002). The problem becomes one of increasing strategic independence in subsidiaries without provoking rent-seeking by subsidiary managers. We will explore two avenues towards this goal. The first avenue focuses on the organization, and examines control structures. The second focuses on the individual manager, and examines motivation. Obviously, motivation is very much a part of control structures, so that the two avenues are closely related. We will attempt to synthesize the roles of motivation and control structures in discussing our empirical findings. Control structures in MNCs involve a delicate balance between coordination, traditionally achieved through centralization, and incentives, derived from the autonomous pursuit of subsidiary objectives. Bartlett and Ghoshal (1998) document the problems at Philips when subsidiary autonomy hindered the performance of the firm as a whole. Argyres (1995) documents similar problems at General Motors, which he traces to the firm’s Mform structure. In contrast, he finds that IBM was able to avoid many of these problems through a structure that involved judicious intervention by headquarters. Argyres suggests that this structure, where subsidiary ‘y managers bargain with each other knowing that failure to reach agreement will lead to a decision by corporate management’ is an example of the centralized M-form or C-M form, as defined by Hill (1988). When intra-MNC coordination requires multilateral bargaining, specific investments and high levels of uncertainty, the payoff to subsidiary opportunism rises. Such situations are likely to be the norm in high-technology firms, and here the C-M form is likely to outperform the M-form. In implementing the C-M form to solve coordination problems, headquarters needs to exercise ‘leadership’ in the sense of Foss (2001) to set up common knowledge conditions among subsidiaries. However, in order for the C-M form to be successful in preserving subsidiary managers’ incentives, it must incorporate the considerations of motivation. Both managerialism and transaction cost economics are based on the assumption of individual utility-maximizing managers, which Journal of International Business Studies implies the pursuit of rents. However, Frey (1998) points out that individuals are both extrinsically and intrinsically motivated. Standard utility maximization only picks up extrinsic motivation. Intrinsic motivation derives from the satisfaction of undertaking the activity for its own sake. In the firm, it arises ‘y in the form of identification with the firm’s strategic goals, shared purposes and the fulfillment of norms for its own sake’ (Osterloh and Frey, 2000). Intrinsic motivation is particularly important in tasks related to knowledge-intensive activities that require creativity. This can be harnessed to limit rent-seeking behavior by subsidiary managers. Participation (an agreement on common goals) and personal relationships (to build emotional loyalties) are two suggested methods of fostering intrinsic motivation (Osterloh and Frey, 2000). Joint goal-setting between headquarters and subsidiary managers is a method of operationalizing the former method. Inter-subsidiary team-based structures can be used to operationalize the latter. Cross-subsidiary teams and task forces have been reported to enhance inter-unit communication (Ghoshal et al., 1994) and the use of rich communication media so necessary in the transmission of knowledge (Daft and Lengel, 1986). Both of these methods aid in alleviating the divided loyalties of subsidiary managers, socializing them and influencing them to behave like ‘dual nationals’ (Mudambi, 1999; Asakawa, 2001b).6 The theory of intrinsic motivation (Frey, 1998) provides a theoretical foundation to support the recommendations of organization theorists regarding the use of teams and ‘integrators’ to resolve tensions between organizational and subsidiary objectives (Lawrence and Lorsch, 1986). The foregoing discussion simultaneously provides us with some limitations of the present study and indications regarding a fruitful path for further research. We find that the pattern of knowledge flows within the MNC is a powerful predictor of the ability of subsidiary managers to pursue and appropriate rents. The extent of such opportunistic behavior should be sensitive to organizational design. In other words, firms that have structures that foster a strong organizational culture and intrinsic motivation in their subsidiary managers should witness lower levels of rent-seeking. Finally, we find some preliminary evidence of time inconsistency in the distribution of bargaining power within the MNC. Duration of operations is a strong predictor of subsidiary bargaining power. Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 401 This suggests that older subsidiaries with declining strategic prospects may wield greater bargaining power within the MNC than younger subsidiaries with strong promise. The older subsidiaries may also be units embedded in the traditional national system of innovation, whereas younger subsidiaries may be foreign units with linkages to dynamic technological centers. In this case, the powerful home operations may create inertia, preventing the MNC from implementing an optimal knowledge management strategy. The findings of Narula (2002) may be interpreted as support for this conjecture. This issue clearly merits further study. Concluding remarks In this paper, our objective is to study some of the implications of the dispersal of knowledge-creating activities within the MNC. In particular, we suggest that this trend has increased the extent and scope of subsidiary bargaining power within the firm. In turn, we suggest that such power may underlie findings of increased intra-organizational tension in knowledge-creating activities (Asakawa, 2001a, b). Further, fears of subsidiary rent-seeking may lead many MNCs to forgo the benefits of subsidiary independence. Much of the study of intra-firm knowledge flows has focused on motivational and cognitive barriers (Foss and Pedersen, 2001). The form of subsidiary autonomy within which these knowledge flows occur may be characterized as discretion, rather than power, as headquarters retains the right of veto. Even here, there has been relatively little empirical work, as noted by Gupta and Govindarajan (2000). We believe that our study offers some significant novelties. First, we distinguish between discretion and bargaining power at the subsidiary level, where the latter is the extent to which the subsidiary is not subject to headquarters veto. We find strong evidence that such power is exercised by MNC subsidiaries. Second, we attempt to study not only knowledge flows per se, but also the pattern of knowledge flows. We find that this pattern, rather than the extent of flows, has the more significant effect on subsidiary bargaining power within the firm and consequently on the level of rent-seeking behavior. Rent-seeking is an inefficient activity from the perspective of the system as a whole. The next step in this research program would be to link the extent of rent-seeking to firm-wide performance and thence to the design of organizational structures that would limit the incentives for such activity, incorporating the role of intrinsic motivation. As with any study, ours has limitations. First, we implicitly assume that subsidiary managers are united in the pursuit of common goals. Many of these subsidiaires are multi-departmental units whose sub-units have a diversity of linkages to the parents firm. Second, our measures of knowledge and knowledge flows are based entirely on patent data, and therefore relate only to codified knowledge. Further, we do not distinguish between knowledge flows from the parent MNC (hierarchical flows) and from other subsidiaries (lateral flows) – a potentially interesting avenue for future research. Our findings are remarkably strong and robust to adjustments in model specification, indicating that – at least for codified knowledge – we have uncovered some significant relationships. In order to maximize the value of their knowledge networks, MNCs need to pay close attention to organizational design and the motivation of their subsidiary knowledge workers. Acknowledgements We would like to thank participants at the third LINK conference in Copenhagen, Denmark, and especially Nick Argyres, Lars Hakanson, Rajneesh Narula, Torben Pedersen and Sid Winter for helpful comments that significantly improved the paper. We would also like to acknowledge a substantial intellectual debt to Anil Gupta, many of whose ideas appear in this paper. The usual disclaimer applies. Notes 1 We are grateful to Rajneesh Narula for this colorful phrase. 2 Whenever a person or group has power over an organization, the person or the group will seek to obtain special favors at the expense of all others in the organization (Krueger, 1974). 3 We are aware of the large literature on the nature of knowledge, and refer the interested reader to the wonderful survey of Cowan et al. (2000). For our purposes, it is sufficient to recognize that codified knowledge has more of the characteristics of ‘information’, that tacit knowledge is more holistic, and that the distinction between the two relates largely to issues of articulation. 4 Power in a bargaining game is derived from the value of a player’s outside options (Osborne and Rubinstein, 1990). Subsidiary bargaining power must also arise from such calculus; however, this can only occur implicitly, as it is not an independent legal Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 402 entity. Although the subsidiary itself is generally tied to the parent firm, many of its resources (particularly its human and relational resources) are not, and therefore have outside options that can be exercised. For example, key managers can quit, key relationships may not be leveraged, and so on. 5 For a more general discussion of the advantages, limitations and interpretation of US patent data, the reader is referred to the classic work of Griliches (1992). 6 Managers’ loyalties are often divided along cultural lines between the MNC parent and the local opera- tion, as summarized in the table below. See Mudambi (1999) for details. 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(1985) ‘The strategies of foreign subsidiaries’, International Studies of Management and Organization 14(4): 91–106. White, P., Douglas, A. and Stillwell, A. (2002) Regional Competitiveness Indicators, HMSO/Department of Trade and Industry: London. Williamson, O. (1975) Markets and Hierarchies: Analysis and Antitrust Implications, The Free Press: New York. Williamson, O. (1996) The Mechanisms of Governance, Oxford University Press: Oxford. Zander, I. (1999) ‘How do you mean ‘global’? An empirical investigation of innovation networks in the multinational corporation’, Research Policy 28(2–3): 195–213. About the authors Ram Mudambi is an Associate Professor at the Fox School of Business and Management at Temple University and a visiting Reader in International Business at the ISMA Centre, University of Reading. His work has appeared in the Strategic Management Journal, the Journal of International Business Studies and the Journal of Political Economy, among others. Pietro Navarra is an Associate Professor in the Institute of Economics and Finance at the University of Messina and a Research Fellow at the London School of Economics and Political Science. His work has appeared in Management International Review, the European Journal of Political Economy and Public Choice, among others. Appendix A Variable definitions are shown in Table A1. Table A1 Variable Definition Dependent variables TCITa Total forward citations of UK subsidiary’s US patents, 1995–2002 SPWR SUPPLY HIRE STRAT TMT LCTRL NF Source US PTO database Power of UK subsidiary. Measured as the first principal component factor score based on the following variables (Table 2). Extent to which decisions on global suppliers are made in the UK Survey (seven-point Likert scale) Extent of UK subsidiary’s responsibility for senior management hiring Survey (seven-point Likert scale) Extent of responsibilities in global strategy and marketing (seven-point Survey Likert scale) Proportion of the parent MNC’s top management team (directors and Company annual reports above) that are current or former executives from the UK subsidiary Percentage of UK subsidiary top management (directors and above) Survey, company annual reports from host country (UK) Net financial outflows from UK subsidiary to its MNC parent, that is, all Survey, company annual reports outflows of dividends, royalties, overhead charges, license and management fees and miscellaneous transfers, less inflows of capital from the parent, not including day-to-day treasury-based cash flows management, 1994 Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 405 Table A1 (Continued) Variable Definition Explanatory variables RD UK subsidiary’s total R&D intensity (R&D/sales ratio), 1994 UK subsidiary US patent citations of patents assigned to other units of CREFa the parent MNC LREFa UK subsidiary US patent citations of patents assigned to other firms in the UK Citations of UK subsidiary’s US patents by other units of the parent CCITa MNC, 1995–2002 LCITa Citations of UK subsidiary’s US patents by other firms in the UK, 1995– 2002 ACQUIRE Entry into the UK was through acquisition (dummy variable) DIVERS EXTERNL EXPER EXPT GSCOPE DT PROCESS PROC TRAIN UK subsidiary operations are in parent’s main line of business (dummy variable)e Source Survey, supplemented with ONS data US PTO database US PTO database US PTO database US PTO database Survey, company annual reports, ONS data Survey, company annual reports, ONS data External orientation of the UK subsidiary. Measured as the first principal component factor score based on the following variables (Table 2). Exports as a percentage of UK subsidiary sales, 1994 Survey, company annual reports Duration of UK subsidiary export operations as a percentage of Survey, company annual reports duration of UK operations, 1994 Geographical scope of UK subsidiary’s output mandate: (1) UK only; Survey, company annual reports (2) UK and mainland Europe; (3) worldwide Duration of UK subsidiary operations (years) Survey, company annual reports Process responsibilities of the UK subsidiary. Measured as the first principal component factor score based on the following variables (Table 2). UK subsidiary’s process implementation operational responsibilities Survey (seven-point Likert scale) Extent to which UK subsidiary has responsibility for training in process Survey implementation (seven-point Likert scale) Control variables: Location STKMKT Home country stock market liquidity, measured by the annual value traded, 1994 (US$ million) BKCAP Home country: extent of debt finance availability, measured by total bank capital, 1994 (US$ million) TAX Percentage differential in corporation tax rate, home country/host country (UK); 1994. RLOCRSK Percentage differential in country risk, home country/host country (UK); average, 1993–1994 R1 UK subsidiary is in a development areac R2 UK subsidiary is in a split development/intermediate areac CDUK Cultural distance from the UK UK Department of Trade and Industry UK Department of Trade and Industry Hofstede (1980) Control variables: CR5 INDGRW ELEC Census of Industry Census of Industry Business Register MECH CHEM Industry UK three-digit industry five-firm concentration ratio, 1994 UK industry annual output growth (%), 1989–94 UK subsidiary is in an electrical engineering and related industry (dummy variable) UK subsidiary is in a mechanical engineering and related industry (dummy variable) UK subsidiary is in a chemical engineering and related industry (dummy variable) International Finance Corporation Bank for International Settlements Price Waterhouse Euromoneyb Business Register Business Register Journal of International Business Studies Knowledge flows, subsidiary power and rent-seeking Ram Mudambi and Pietro Navarra 406 Table A1 Variable (Continued) Definition Control variables: Firm FSCOPE Functional scope of the UK subsidiary’s output mandated RORFF FINRSK Rate of return on subsidiary liquid funds (free cash flows as defined by Jensen 1994. UK subsidiary’s ROR on capital less parent firm’s corporate ROR on capital, 1994 Variance of UK subsidiary’s rate of return on capital, 1986–1994 SALES UK subsidiary’s total sales, 1994 USDUM 1, if parent firm HQ is in the US ABROR Source Survey, supplemented annual reports Survey, supplemented annual reports Survey, supplemented annual reports Survey, supplemented annual reports Survey, supplemented annual reports Survey, supplemented annual reports by company by company by company by company by company by company 0, otherwise JAPDUM 1, if parent firm HQ is in Japan Survey, supplemented by company annual reports 0, otherwise Notes: Company annual reports were obtained at the London Business School Annual Report Library. a In the statistical analysis, all patent citations are normalized by the appropriate industry group average. b Euromoney risk index: includes economic performance, political risk, debt indicators, debt default, credit ratings, access to bank, short-term and capital market finance, and the discount on forfaiting. c Based on the Department of Trade and Industry (DTI) Assisted Areas map (revised, August 1993). d FSCOPE is generated on the basis of the functional scope of the UK subsidiary’s output mandate. Output mandates were categorized as: (1) sales and service; (2) assembly; (3) manufacturing; (4) product development; (5) international strategy development. e The parent firm’s main line of business is defined to be its largest non-UK sales segments whose cumulative contribution to the entropy index of diversification just exceeds 50%. Accepted by Nicolai Juul Foss and Torben Pedersen, Departmental Editors, 11 February 2004. This paper has been with the author for two revisions. Journal of International Business Studies