CAREKLEEN (PVT) LTD.
PERFORMANCE EVELUATION FORM - 2022 - 2023 / Manager /Professional Category (AAM)
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Name
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Department: ……………………………………………
Joining Date
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Basic Salary
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Supervisor's Name
EMP Number : ……………………………
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Operational Objective
The areas of operational objective that a company tries to improve, in a bid to meet its corporate strategy. The broad objective of your day today
activities.
Mid Year (Rating out of
100)
(A) Weightage
(out of 100)
Objective
Focuses on keeping clients satisfied with the company’s service
through managing & directing employees and tracking service
records of subordinates and helping lead Supervisors responsible for
getting services delivered to clients.
20
Overall 4 % business growth in the reginoal and indivdual portpolio
10
Maintain a regular visit plan & share the visit log summary ,findings
with the management according to the checklist and the
obeservation, regular basis . Focus on continuose imporments in
service standards by montiering the preventive and corrective
maintince of machinery , method and materials provided.
25
Effective recruitment 100% , Increase employee retention with the
organization & keep the employee turnover rate by 3- 5% at your
respective sites.
20
Focus on gaining higest revenu generation through the cleint whilie
Maintain 100% trade debtors collection for the respective period
25
Section Final Rating Total ( C )
100
Self
Superior
Evaluation Evaluation
Final Year (Rating out of
100)
Self
(B)Superior
Evaluation Evaluation
(C )Final
Rating
= B/100*A
People Management/ Special Contribution to the Team
Manages people & their work activities & performance to optimize efficient use of talent. The objective which help to achieve the goals together & result in boost
up the moral of team members.
Weightage (out
of 100)
Objective
Mid Year (Rating out of
100)
Final Year (Rating out of
100)
Self
Superior
Evaluation Evaluation
Self
Evaluation
Superior
Evaluation
(C )Final
Rating
= B/100*A
Ensure to groom ,nominate individual employee in the team for
essential skill development trainings to bridge the skill gap
20
Idetify the potentioal emplyees and develop their skills , knweledge ,
attitiutde to become a leader by showing the carrier ladder in the
company
20
Educate & enrollee all employees in to company benefits scheme
30
Ensure 100% retention of existing customers & the profitability of
the sites.
Section Final Rating Total ( D )
30
100
Relationship Management
Related objective on customer relationship management & inter department coordination
Weightage (out
of 100)
Objective
Actively engae with the clients speical event while providing team support ,
expertise knowaldge and the particpation ( Branch opening , Special events Pirith - New year celebratons etc.
40
Maintin the effective comminucation with the client while attending to the
special needs which could idetify through site vists such as rennovation
requirments , maitinnace needs etc. while responding to the need within a
limitte time period.
20
Update the records of serivce needs , cleints requirments, scope changes ,
emplyee grivences in formal manner on time.
10
Score higher rating in Annual Customer Satisfaction Index
10
Score higher overall score in Annual Employee Opinion Survey
Section Final Rating Total ( E )
20
100
Mid Year
Final Year
Self
Superior
Evaluation Evaluation
Self
Evaluation
Superior
Evaluation
(C )Final
Rating
= B/100*A
Business Process Development
The objective which has a direct impact on business performance & lead to improve productivity and efficiency
Mid Year
Weightage (out
of 100)
Self
Superior
Evaluation Evaluation
Final Year
Self
Evaluation
Superior
Evaluation
(C )Final
Rating
= B/100*A
Objective
Make sure that the employees are equipped with the required
equipment/supplies and uniforms to ensure quality & timely
delivery of services by
30
Ensure that all preventive maintenance activities on company
machinery & utensils are carried out according.
20
Idetofy and the implemet the process that can be automated or
digitalized with a focus of enahnacing the prodcutivity and the
efficiency of the serivces
15
New Ideas, innovations , business moedules development and
enciurage the suboradinates for creative focus in achiving optimum
level of serive stanadard while minimizing the reosrces usdgae
15
Maintain & adhere organizational protocols and management
approved budget.
20
Section Final Rating Total ( F )
100
Personal/Professional Development
Educational/Skills development or personnel development related objective
Mid Year
Weightage (Out
of 100)
Objective
Imporve the letter writing , information feeding to the apps and the
workhub forms and documenting the internal csutomer related
commincation for offcial activites
Enhance the ability to develop the Site work schedules and work study
materials , serivce record books , custmised check lists and formal admistrial
documents to track the progress of the serivices
Individual contirbution to particpate for traning , ideitifying the traning
needs of individual , suobboradiantes and encourage subordiantes for the
particpation of traning and development programms orginzed by the
orgnization
Build good network with the existing customers & potential
customers
Section Final Rating Total ( G )
25
25
25
25
100
Self
Superior
Evaluation Evaluation
Final Year
Self
Evaluation
Superior
Evaluation
(C )Final
Rating
= B/100*A
Mid Year
Employee Signature
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Supervisor Signature :
………………………………………………………
This section should be filled at the final year evaluation
Final Rating - To be filled at the end of the financial year
Manager Weightage
Objective Criteria
Section Rating ( H )
Final Rating
Operational Objective ( C )
30
H/100*30
People Management/ Special Contribution to the Team (D)
25
H/100*25
Relationship Management ( E )
20
H/100*20
Business Process Development ( F)
20
H/100*20
Self Development ( G)
5
H/100*5
Section Total
100
Recommendation
Recommended for
Increment
Yes
Recommended for
No
Promotions
Comments
Yes
No
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Required Signatures
Employee Signature
Director's Signature
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Supervisor Signature :
……………………………………………. HR Manager's Signature
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