ETHICS FINALS Origins of Virtue Ethics: • The theory of virtue ethics originates in Ancient Greece, though some connections can be drawn as far back as Ancient China. • In Greek, virtue (arête) means ‘excellence’. • Socrates once claimed: “it’s the greatest good for a man to discuss virtue all day … on the grounds that the unexamined life is not worth living” (The Apology). Socrates/Plato’s theory of virtue • Virtue is supposed to be a kind of knowledge; • It is identified with wisdom (sophia); • Wisdom is both necessary and sufficient for virtue; • Knowledge about virtue is somehow analogous to mathematical knowledge; • Both kinds of knowledge are the result of a self-reflective process called ‘recollection’. A Problem of Knowledge: • Since virtue concerns action, it is possible to act well without knowing how to act well; • As long as someone has the right belief about which actions are good, he or she will act virtuously; • But belief without knowledge is unstable and fleeting; • This is why it is necessary to have, not just true belief, but knowledge, which is justified true belief. Practical Wisdom or Prudence • With Aristotle, we distinguish the kind of wisdom necessary for ethical action from wisdom in the sciences. • The wisdom necessary for action is “practical wisdom” (phronêsis) or good moral judgment. Aquinas calls this “prudence” (prudentia). • Judgment applies to a range of different situations, which is why it requires experience to acquire. • Good judgment enables a person to make the right sort of decision in the right kind of circumstances at the right time. Intellectual and Moral Virtues • Aristotle and Aquinas distinguish between intellectual and moral virtues: • Intellectual virtues can be taught formally. They involve knowledge and understanding of causes and ends (the why and how). • Examples: theoretical wisdom, scientific knowledge, insight or understanding, technical skill or art, and practical wisdom. • Moral virtues can only be acquired through practice and experience. They involve acquiring habits of character and have to do with the appropriate management of emotions. • Examples: temperance or moderation, justice, courage or fortitude, generosity, friendliness, wittiness, truthfulness, etc. Virtue and Character • To be virtuous is to have a virtuous character. • Character is an engrained habit or disposition to act in certain ways. • Virtuous action must come from a virtuous character (as opposed to some external force). • The virtuous person wants to act virtuously and does so for that reason. Character continued: • Dispositions or character traits are to be understood broadly, so that a virtuous person is virtuous in many different situations. • For example, an honest person not only tells the truth, but doesn’t cheat, respects contracts, obeys the laws, and doesn’t misrepresent him/herself. • And the honest person does this because he or she prefers to be honest, not because he/she wants to avoid some bad consequence. • For this reason, it is unwise to attribute a virtue to someone on the basis of one or a few actions. Habit: how to acquire virtue • With respect to the moral virtues, Aristotle thinks we “learn by doing”. • Virtue requires discipline and practice. • Repeated virtuous actions help to engrain the character traits or dispositions that make a person virtuous. • Making virtuous decisions requires good moral judgment (reason), so there is an essential, rational component as well. An analogy: • One of the easiest ways to think of how to acquire moral character is by comparing it to skills like the ability to play a sport or a musical instrument. • A person who practices hard and trains her body acquires the skills to be able to do that skill well. • The skilled athlete or musician is also the one who is better able to practice, reinforcing her skill. • The skilled athlete or musician actually physically changes his or her body through repetitious actions. • In the same way, the virtuous person finds it easier to act virtuously; she actually changes her physical and emotional characteristics. Character and the Will • Aquinas emphasizes the importance of will in his account of the moral virtues. • For Aquinas, even if a person has the right characteristics and is inclined by nature to do the right thing, that person still has a choice either to follow commands of reason or not. • The individual, human will is right when it conforms to divine will. • Divine will is the ultimate lawgiver: God ordained right and wrong, good and bad, when God created the world. So, failure to conform to God’s will is to violate the natural law. Virtue and happiness • For Greeks (and all subsequent virtue theories), the goal of action is the ultimate human good: happiness (eudaimonia). • Human happiness is to be understood as the highest achievement of what it means to be human, of the human essence. It is a kind of flourishing, health, or well-being of the soul or mind. • While happiness seems to be subjective, the idea of human flourishing implies an objective notion of happiness. (Think of it on analogy with health.) • Virtue makes a person good, or excellent, and so it is the means by which we acquire happiness. Supernatural Grace and Beatific Vision • Aquinas recognizes Aristotle’s idea that virtue leads to happiness, but he sees this as an imperfect, natural, or human form of happiness. • Complete and perfect happiness is not to be found in this life, for Aquinas. It is the beatific vision: complete intellectual union with the divine (seeing God in God’s essence). • This sort of blessed happiness is impossible as long as our intellect is embodied and operates through the senses (since God’s true essence is not perceivable by the senses.) • Additionally, human beings are unable to obtain this perfection without the grace of God. So, this ultimate end or purpose of humanity is supernatural, it requires divine intervention. Two approaches to Theological Ethics Divine Command & Natural Law Natural Law also has a secular appeal Natural Law • EMP (15 pages) • The Tradition of Natural Law (Lucas), pp. 195-198; from “Summa Theologica (St. Thomas Aquinas), pp. 199-202; from The Ethics of Natural Law (Harris), pp. 203-209. Objectives from reading: Natural Law Know difference between descriptive (scientific ), prescriptive (natural and divine), & human (civil, positive, statue) laws Comprehend Aquinas’ features of a law, how natural law can be explained in terms of moral standards and the 4 natural inclinations of human beings. Comprehend the concept of “the common good” vs. concept of “greatest good for the greatest number.” Know & apply the Principle of Forfeiture and the Principle of Double Effect Questions of the Day… Is it Right because God commands it? or Does God command it because it is Right? Natural Rights & Natural Law • In the “Declaration of Independence,” Thomas Jefferson (following the English philosopher, John Locke) makes reference to “self-evident” truths, among which are certain “inalienable rights” • Martin Luther King makes reference explicitly to “natural law” (as well as the U. S. Constitution) to argue that racist laws are inherently unjust What is this “natural law”? Natural Law Two important things about natural law theory: (1) Natural laws are prescriptive; they tell us how we ought to behave. In this sense, they are unlike physical laws aka laws of nature (e.g., gravitation), which tell us how things do in fact behave and are, therefore, descriptive. “Unlike rocks, we are always at liberty to disobey the natural laws that pertain to us. This is how we sin.” Natural Law (2) Natural laws are absolute, because the goods in which they are grounded are incommensurable - that is, there is no common metric that would allow us to compare them. Hence, there can be no ‘trade-offs’ between, say, protecting life and seeking knowledge; or, more importantly, between protecting this life rather than that life. Natural Law • Encompasses tradition of moral and legal philosophy reaching back to Aristotle & Roman Stoics (Cicero) • There is a secular and a theological version • (the latter connect nicely to the notion of “divine command” theory; cf. St Paul) • Neither focuses upon “civil” law (what we normally mean by “law”); • instead, these traditions use “Law” in the same sense as Kant – the “moral law” Transition from Secular to Sacred Solution: Common legal core, the Roman code But of this code, Cicero writes: “True law is right reason in agreement with nature; it is of universal application, unchanging and everlasting; it summons to duty by its commands, and averts from wrongdoing by its prohibitions. . . …We cannot be freed from its obligations by Senate or People, and we need not look outside ourselves for an expounder or interpreter of it . . . Cicero(106 BC-43 BC) …There will not be different laws at Rome and at Athens, or different laws now and in the future, but one eternal and unchangeable law will be valid for all nations and all times, and there will be one master and ruler, that is God, over us all, for he is the author of this law, its promulgator, and its enforcing judge.” Natural Law: St Thomas Aquinas • God’s law is “imprinted upon us . . . The light of natural 1225-1274 reason, whereby we discern what is good and what is evil, is nothing else than an imprint on us of the divine light” • There are at least some moral truths, derived from God and grounded in God, that everyone, regardless of their religious beliefs or cultural background, must be responsible for knowing • Distinguish this (as Romans did) from “civil” or “positive” law, and also from “divine” or “revealed” law (the Church has custody of this) In his Summa Theologica, Aquinas acknowledges universal moral truths Examples of Natural Law • “Golden” Rule • Principle of reciprocity • Prohibition of unjustifiable homicide • Respect for Life Everyone, everywhere seems to have some versions of these Danger: mistaking one’s own cultural or religious habits (or even prejudices) for universal natural law e.g., Which of the 10 Commandments would you challenge as not being a “Natural Law”? Relation of Natural Law to Other Kinds of Law • Descriptive “laws of nature” by contrast summarize known physical conditions or constraints that apply in fact w/o exception • i.e., cannot be “disobeyed” • e.g., Law of Gravity • Civil or Positive Law: • speed limits, tax laws, torts and contracts, property • Can be added to, but cannot contravene natural law (cf. Martin Luther King) Definitions • Eternal Law • The law of God’s regulative reason • Divine Law • The Law that man receives by special revelation from God • Natural Law • That part of God’s Law that is incorporated into human nature • Human Law • Law devised by man for specific purposes Divine, Natural and Civil Law Eternal Law (Divine+ Natural) “Divine” or “Revealed” Law (From Deity) Natural Law (from Reason) Law of Nature (Descriptive) Human Laws Civil Laws Impact/Influence of Natural Law Tradition • International Law (Grotius, Pufendorf) • Constitution & U. S. Declaration of Independence (Jefferson) • JUST WAR THEORY (jus ad bellum AND jus in bello – law of war) • Kant and the Categorical Imperative • Gandhi, King, and notion of principled civil disobedience Natural Inclinations • Self-preservation • Natural inclination to live • Procreation • Natural inclination to reproduce • Knowledge • Natural inclination to learn • Sociability • Natural inclination to love and seek affection Two Important Principles of Natural Law (“Casuistry” in Harris’s essay) 1. The Principle of Forfeiture and 2. The Principle of Double Effect Principle of Forfeiture: If I threaten your life… (i.e., violate the principle concerning the protection of life), …I forfeit my right to life. Thus, killing in self-defense is morally permissible. “If you take another life, you forfeit your own right to life” Principle of Double Effect • A wrong or evil result brought about as a consequence of some morally right action (undertaken with intention to do good) is not itself blameworthy • Most common in medicine & military • Sometimes it is permissible to perform an action that has, besides its desired (good) effects, a second effect that it would be impermissible to bring about, either as an end or as a means. Secondary evil must be a consequence…not a catalyst! Principle of Double Effect • Is the act good / morally permissible? • Is the bad effect unavoidable? • Is bad effect means to achieve good effect? • Does good effect outweigh bad effect? Sometimes the answer to the middle two questions is not readily apparent… Key points are: “intentions” and “avoidability” Doctrine of Double Effect Act No Yes Is the Bad Effect Avoidable? Yes, It is avoidable No Is the Bad Effect the Means of Producing a Good Effect? Not Intended Is the Bad Effect (Side Effect Only) Yes, Bad Effect is Intended Not Permissible… …Forbidden Disproportionate? Yes No Act is Permissible Is it Permissible? Part 1 Kant and deontological ethics Deontology • The theory of duty or moral obligation. • Duty: • Role-related duty • General duty • Obligation: • Requirement set on a person because of his/her identity. Basic Kantian themes 1. Personal autonomy: The moral person is a rational self-leglislator. 2. Respect: Persons should always be treated as an end, not a means. ‘No persons should be used.’ 3. Duty: the moral action is one that we must do in accordance with a certain principle, not because of its good consequence. Kant’s philosophy: • What can I know? • Critique of Pure Reason (1781) • What ought I do? • Groundwork for the Metaphysic of Morals (1785); Critique of Practical Reason (1788) • What can I hope for? • Critique of Judgment (1790); Religion within the Limits of Reason Alone (1793) Immanuel Kant (1724-1804) Phenomena and Noumena • Phenomena: • things as they appear to us; empirical and therefore changeable. • Noumena: • things-in-themselves, which can’t be known by the use of senses. • Kant argues that if there is such a thing as moral reality, it must be founded on the noumena, and this is because… The moral law is in its character absolute, and it can allow no exception. And empirical knowledge simply cannot establish such a law. Part 2 Kant’s Conception of Moral Values The moral worth •On Kant’s view, the moral worth of an action is not determined consequences because: by its 1. It is possible that someone does something out of evil intention, but ends up bringing good consequences to society. 2. It is also possible that someone does something out of good intention, but ends up bringing about bad consequences. 3. The consequences of an action are not under our control. 4. We can only control our motives when acting as a moral person. 5. Therefore the moral worth of an action is given by our good will. The right motive • ‘For example, it is always a matter of duty that a dealer should not over charge an inexperienced purchaser; and wherever there is much commerce the prudent tradesman does not overcharge, but keeps a fixed price for everyone, so that a child buys of him as well as any other. Men are thus honestly served; but this is not enough to make us believe that the tradesman has so acted from duty and from principles of honesty: his own advantage required it; •it is out of the question in this case to suppose that he might besides have a direct inclination in favour of the buyers, so that, as it were, from love he should give no advantage to one over another. Accordingly the action was done neither from duty nor from direct inclination, but merely with a selfish view.’ (http://eserver.org/philosophy/kant/metaphys-of-mo rals.txt) •The right motive can be a motive out of either: • self-interest, • sympathy (natural inclination), or • a sense of duty (the voice of conscience). •Only the final motive will count on Kant’s view. Hypothetical Vs categorical imperatives •Hypothetical imperative: • What I ought to do if some conditions hold. • E.g., Maxim: I ought to attend the lecture if I want to pass my examination. •Categorical imperative: • What I ought to do unconditionally. • E.g., Maxim: I ought not to murder no matter what goal I have. Two formulations of the categorical imperative 1. 2. Act only on that maxim that you can will as a universal law. Always treat humanity, whether your own person or that of another, never simply as a means but always at the same time as an end. One Kant’s view, all moral imperatives are categorical imperatives. They are universally valid and have equal forces to EQUALLY FREE and RATIONAL AGENTS. An example: why lying is wrong • • If we use consequences as the basis of moral worth, sometimes lying is right because it makes a lot of people happy. But the maxim that supports lying cannot pass the ‘universality test’ and the ‘humanity test’. Lying is wrong because: 1. 2. If everybody lies, then words lose its function to express truth. The principle of lying therefore cannot be universalized. Lying can be successful only if we use other people’s ignorance. But in this case we are treating them only as a means to our ends. Freedom and the kingdom of ends • Given that all rational beings are equal, a kingdom comprising those beings must not favour any party or treat the other as inferior. • It follows that in the kingdom of ends everybody should be equally free and should not be a means to other people’s end. • The law thus set up is a contract between free and rational agents. Morality is thus a matter of social contract made between free and rational agents. Part 3 Questions about Kantian Ethics Motivational problems •Why should I obey to the moral law? • Answer: Because I want to be a wholly free (autonomous) person who acts on the principle that I find most reasonable. •Why should I respect other persons? • Answer: This is simply because rational persons are equal. Freedom or equality? • Is autonomy or equality the fundamental value in ethics? What if they conflict each other? • Answer: In principle they do not conflict each other, because both are built up in the idea of reason. • But in practice…? Conflicts of duties • If duty A conflicts with duty B, how can they be universalized? • Example: • I have a universal duty not to kill the Fat man. • I also have a universal duty to save the five workers. • What should I do? Non-rational beings • The moral law is set up by rational agents who mutually respect each other. Non-rational beings such as animals are not protected by that law because they don’t have this sense of responsibility. • If we have a duty not to be cruel to animals, it cannot be for their sake, but for the reason that we will hurt our own rationality in doing so (that we will develop a bad personality in this practice). 59 Part 4 Application: Research ethics Using human beings in experiments • Stanley Milgram’s experiment • Philip Zimbardo’s Stanford Prison Study • Main question: • When will be wrong to use a person in academic research? The doctrine of informed consent • The Nuremberg code: The voluntary consent of the human subject is absolutely essential. This means that the person involved should have the legal capacity to give consent; should be so situated as to be able to exercise free power of choice, without the intervention of any element of force, fraud, deceit, duress, over-reaching, or other ulterior form of constraint or coercion; and should have sufficient knowledge and comprehension of the subject matter involved as to enable him to make an understanding and enlightened decision. Autonomy: A Kantian interpretation By saying that we respect persons as autonomous agents, we imply that they are having equal statuses with us, that we cannot treat them as a means only. • Using somebody implies an imbalanced power structure, meaning that the users are • • • • in a higher rank; have more power; have ends in the action plan that the inferior party cannot share. Autonomy thus requires that if I am to be treated as a means, I must also be able to recognize the experimenter’s end as my end. If I can recognize the promoting of collective interests as an end that I share without contradiction, I can say being deceived is my choice. 64 Milgram’s experiment I am a learner. And I have to remember the …SNOOPY words of the teacher and read them back. Teacher, give him a punishment. A 15 volt electric shock. APPLE--PEACH; LEMON—HONEY; CAR—TRASH; DEMOCRACY—PLATO; ICHINGWA—TEDDY am a teacher CHINGWA-now. BEAR… Wrong! Move on to the next word! If the answer is you say… Another In You If itthe isgive are experiment incorrect… participant, hired the learner bycorrect, an you after experimenter some play drawing the words partthe to toofremember, conduct lot, a teacher. plays an experiment. and ask thehim parttoofread a learner. out after some time. 65 The punishment part High voltage: 450 Dangerous Low Medium voltage: voltage: 250 Do it. I am in 15 charge of all this. are in regret. control of a instructing machine generating a TheYou experimenter You keeps ‘Why didn’t I stop, you man?’ to increase You do15 it accordingly. voltage ranging from to 450 volts.great pain. The learner screams and shows voltage, saying that he takes full responsibility for that. Milgram’s trick You fooled me? No one in fact got hurt. The learner is a great pretender. You are cheated, man. There’s no electric shock at all. You lucky are angry. think it is unethical. The thing,You or the bad thing is that… 66 Final questions • Which experiment is more unethical according to Kantian ethics? • Is the respect to autonomy something absolute? Is a lesser degree of autonomy totally unacceptable? • How can we respect people when they are not fully rational? Ethical Judgments • Ethical philosophy differs from the sciences because it is normative or prescriptive, rather than descriptive. • In other words, ethics tell us how we ought to act or what we should do, while the sciences are more likely to observe how things are in nature or society. Making Ethical Judgments Making Ethical Judgments in Utilitarianism • Utilitarianism says that the Result or the Consequence of an Act is the real measure of whether it is good or bad. • This theory emphasizes Ends over Means. • Theories, like this one, that emphasize the results or consequences are called teleological or consequentialist. Bentham’s Formulation of Utilitarianism • Man is under two great masters, pain and pleasure. • The great good that we should seek is happiness. (a hedonistic perspective) • Those actions whose results increase happiness or diminish pain are good. They have “utility.” Jeremy Bentham’s Hedonistic Calculus • In determining the quantity of happiness that might be produced by an action, we evaluate the possible consequences by applying several values: • Intensity, duration, certainty or uncertainty, propinquity or remoteness, fecundity, purity, and extent. Four Theses of Utilitarianism • Consequentialism: The rightness of actions is determined solely by their consequences. • Hedonism: Utility is the degree to which an act produces pleasure. Hedonism is the thesis that pleasure or happiness is the good that we seek and that we should seek. • Maximalism: A right action produces the greatest good consequences and the least bad. • Universalism: The consequences to be considered are those of everyone affected, and everyone equally. Two Formulations of Utilitarian Theory Greatest Happiness: Principle of Utility: The best action is that which produces the greatest happiness and/or reduces pain. We ought to do that which produces the greatest happiness and least pain for the greatest number of people. Two Types of Utilitarianism •Act: An Action is right if and only if it produces the greatest balance of pleasure over pain for the greatest number. (Jeremy Bentham) •Rule: An action is right if and only if it conforms to a set of rules the general acceptance of which would produce the greatest balance of pleasure over pain for the greatest number. (John Stuart Mill) Application of Utilitarian Theory •A) You attempt to help an elderly man across the street. He gets across safely. •Conclusion: the Act was a good act. You attempt to help an elderly man across the street. You stumble as you go, he is knocked into the path of a car, and is hurt. •Conclusion: The Act was a bad act. • B) Application of Utilitarian Theory • If you can use eighty soldiers as a decoy in war, and thereby attack an enemy force and kill several hundred enemy soldiers, that is a morally good choice even though the eighty might be lost. • If lying or stealing will actually bring about more happiness and/or reduce pain, Act Utilitarianism says we should lie and steal in those cases. Application of Utilitarian Theory Actual Cases • The decision at Coventry during WWII. • The decision was made not to inform the town that they would be bombed. • The Ford Pinto case: A defective vehicle would sometimes explode when hit. • The model was not recalled and repaired by Ford because they felt it was cheaper to pay the liability suits than to recall and repair all the defective cars. Criticisms of Bentham’s theory Bentham’s theory could mean that if 10 people would be happy watching a man being eaten by wild dogs, it would be a morally good thing for the 10 men to kidnap someone (especially someone whose death would not cause grief to many others) and throw the man into a cage of wild, hungry dogs. John Stuart Mill’s Adjustments to Utilitarianism • Mill argues that we must consider the quality of the happiness, not merely the quantity. • For example, some might find happiness with a pitcher of beer and a pizza. Others may find happiness watching a fine Shakespearean play. The quality of happiness is greater with the latter. Mill’s Quality Arguments “It is better to be a human being dissatisfied than a pig satisfied; better to be Socrates dissatisfied than a fool satisfied. And if the fool, or the pig, are of a different opinion, it is because they only know their own side of the question. The other party to the comparison knows both sides.” Mill’s Quality Arguments “As between his own happiness and that of others, utilitarianism requires him to be as strictly impartial as a disinterested and benevolent spectator. In the golden rule of Jesus of Nazareth, we read the complete spirit of the ethics of utility. ‘To do as you would be done by,’ and ‘to love your neighbor as yourself,’ constitute the ideal perfection of utilitarian morality.” Criticisms of Utilitarianism If I am to bring the greatest happiness to the greatest number, not putting my own happiness above others, that may lead to a dilemma. I live in a neighborhood where 83% of my neighbors use drugs. I could make them most happy by helping supply them with cheap drugs, but I feel uncomfortable doing that. What should a utilitarian do? Criticisms of Utilitarianism • Bernard Williams criticizes the implied “doctrine of negative responsibility” in Utilitarianism. For example, a thug breaks into my home and holds six people hostage, telling us he will kill all of us. “However,” the thug says, “if you will kill two of your family, I will let you and the other three live.” • With Utilitarianism, the good thing to do is to kill two members of my family. Criticisms of Utilitarianism •Utilitarianism plays fast and loose with God’s commandments. If lying, stealing, or killing could lead to an increase of happiness for the greatest number, we are told we should lie, steal or kill. Isn’t that a rejection of God’s commands? Mill’s Answer to the “Godless Theory” Criticism • What is the nature of God? • Does God make arbitrary rules just to see if we will obey? • Does God make rules that He knows will lead to our happiness? • If the latter statement is true, doesn’t it make sense God would want us to use our God-given reason to look at the situation? Mill’s Answer to the “Godless Theory” Criticism “If it be a true belief that God desires, above all things, the happiness of his creatures, and that this was his purpose in their creation, utility is not a godless doctrine, but more profoundly religious than any other. . . . .whatever God has though fit to reveal on the subject of morals must fulfill the requirements of utility in a supreme degree.” A Second Criticism of Utilitarianism If one must decide the probable outcome of an act before knowing whether it is good or bad, how can children learn to evaluate acts, since they know so little of what consequences might arise from their actions? Mill’s “Rule” Utilitarianism “ . . . Mankind must by this time have acquired positive beliefs as to the effects of some actions on their happiness; and the beliefs which have thus come down are the rules of morality for the multitude, and for the philosopher until he has succeeded in finding better.” Mill concludes, however, that we should always seek improvements. Rights and Utilitarianism • Many philosophers hold that we have certain rights, either from God, nature, or from a social contract • Can the idea of rights be made compatible with Utilitarianism? • If ignoring rights brings about more happiness to the greatest number, should we ignore so-called rights? • Mill’s rule-based view in On Liberty; having a right to liberty will bring the greatest happiness Consequences of Unethical Practices • Baucus & Baucus (2000) • Singled out 67 companies out of the Fortune 500 that had at least one illegal act – ex: antitrust, product liabilities, discrimination • Performance of the convicted firms were compared to unconvicted firms (five year after the fraud was committed) • Convicted firms experienced significantly lower return on sales (three year lag) • Multiple convictions are more disastrous • Unethical activities can affect long term performance Forms of Justice •Distributive Justice • Was the result of the decision fair •Procedural Justice • Was the process used to make the decision fair •Interaction or Interpersonal Justice • Way leaders conduct themselves treatment of employees in the Factors Helping to Shape Ethical Behavior •The person •The organization’s culture •The Boss Solid Framework • Is it legal? • Is it right? • Who will be affected? • Does it align with our values? • How will it “feel” afterward? • Guilt and Shame in Western Cultures • How will it look on the front page of the Bee • How will it change the way the organization is viewed by the public? Organizational Culture • The invisible glue that holds an organization together (Estenson) • Values, traditions, and shared behaviors • Values • I would resign or close the company before I would do it. Anything else is just poetry. (Estenson) • Leaders and Managers model the behavior, set the expectations and enforce the standards. Managing Perceptions • Engage people in a conversation about the issue • Explain your actions • Clarify expectations Employee Discipline •Slaves and Indentured Servants •Free to quit and free to fire •Expectation of fair treatment •Job as a right Grounds for Dismissal • Performance • Misconduct • Gross to repeated inappropriate • Lack of qualifications • Changed job requirements or elimination of the job • Possibility of personal liability for actions as an agent of the company Layoffs and Work Realignment •60 days notice if you have 100 or more employees •Downsizing •Mergers and Acquisitions