COMPETENCY BASED LEARNING MATERIAL
COMPUTER SYSTEMS
SERVICING NC II
ELECTRONICS SECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
1
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULES OF INSTRUCTION
2
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
BASIC COMPETENCIES
(40 hours)
Unit of Competency
1. Participate in
workplace
communication
2. Work in a team
environment
3. Practice career
professionalism
4. Practice occupational
health & safety
Learning Outcomes
Assessment
Approach
Methodology
1.1 Obtain and convey workplace
information.
1.2 Complete relevant work related
documents.
1.3 Participate in workplace meeting and
discussion.
2.1 Describe and identify team role and
responsibility in a team.
2.2 Describe work as a team member.
Group
discussion
3.1 Integrate personal objectives with
organizational goals.
3.2 Set and meet work priorities.
3.3 Maintain professional growth and
development.
4.1 Identify hazards and risks.
4.2 Evaluate hazard and risks
4.3 Control hazards and risks
4.4 Maintain occupational health and safety
awareness
Discussion
Interaction
Discussion
Interaction
Interaction
Discussion
Plant tour



Demonstration
Observation
Interviews/
questioning



Demonstration
Observation
Interviews/
questioning



Demonstration
Observation
Interviews/
questioning


Observation
Interview
Symposium
COMMON COMPETENCIES (80 hrs)
Unit of
Competency
Learning Outcomes
Methodology
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
Assessment Approach
1. Apply Quality
Standards
1.1. Assess quality of received materials
▪
▪
▪
▪
▪
1.2. Assess own work
1.3. Engage in quality improvement
▪
Field trip
Symposium
Problem solving
Simulation
Individualize
learning
On the job training
monstratio
n&
questioning
Observation &
questioning
Third party report
▪
▪
2.1. Plan and prepare for task to be taken
undertaken
▪
2.2. Input data into computer
2.3. Access information using computer
2. Perform
Computer
Operation
2.4. Produce output/ data using computer
system
▪
▪
▪
2.5. Use basic functions of a www-browser
to locate information
▪
▪
Modular
Film showing
Computer based
training (e-learning)
Project method
On the job training
2.6. Maintain computer equipment and
systems
3. Perform
Mensuration
and Calculation
▪
▪
▪
▪
▪
3.1. Select measuring instruments
3.2. Carry out measurement and
calculation
3.3. Maintain measuring instruments
▪
▪
▪
▪
4. Prepare and
Interpret
Technical
Drawings
4.1. Identify different kinds of technical
drawings
4.2. Interpret technical drawing
4.3. Prepare/make changes on
electrical/electronic schematic and
drawings
4.4. Store technical drawings and
equipment/ instruments
5. Use Hand Tools
5.1. Plan and prepare for task to be
undertaken
5.2. Prepare hand tools
5.3. Use appropriate hand tools and
equipment
5.4. Maintain hand tools
▪
ecture / Demonstration
▪
Distance learning
▪
▪
▪
▪
▪
▪
▪
Self- paced/ modular ▪
Demonstration
▪
Small group
discussion
Distance learning
Lecture/
demonstration
Dualized training
Distance learning
Film Showing
ritte
n/Ora
l
exa
mina
tion
Practical
4
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
▪
▪
▪
▪
▪
▪
▪
Demonstration &
questioning
Observation &
questioning
Third party report
Assessment of
output product
Portfolio
Computer based
assessment
Written/Oral
examination
Practical
demonstration
Written /oral
examinations
Direct
observation
Project method
interview
demonstration
Observation &
questioning
6. Terminate and
Connect
Electrical wiring
and Electronic
Circuit
7. Test electronic
components
6.1 Plan and prepare for
termination/connection of electrical
wiring/electronic circuits
6.2 Terminate/connect electrical
wiring/electronic circuits
6.3 Test termination/ connection of
electrical wiring /electronics circuits
▪
▪
7.1 Determine criteria for testing
electronics components
7.2 Plan an approach for component
testing
7.3 Test components
7.4 Evaluate the testing process
▪
▪
▪
▪
▪
▪
▪
▪
Film Viewing
▪
Individualized
▪
Learning
Direct Student
Laboratory
Experience
On-the-Job Training
Project Method
Demonstration and
Questioning
Assessment of
Output Product
Film Viewing
▪
Individualized
▪
Learning
Direct Student
Laboratory
Experience
On-the-Job Training
Project Method
Demonstration and
Questioning
Assessment of
Output Product
CORE COMPETENCIES
(160 hours)
Unit of Competency
1.
2.
Install and
configure
computer
systems
Set-up
computer
networks
Learning Outcome
Assessment
Approach
Methodology
1.1. Assemble computer hardware
1.2. Install operating system and
drivers for peripherals/ devices.
1.3. Install the computer application
software
1.4. Conduct testing and
documentation

Lecture

Discussion

Demonstration

Viewing multimedia
2.1. Install network cables
2.2. Set network configuration
2.3. Set router/Wi-Fi/ wireless access
point/repeater configuration
2.4. Inspect and test the configured
computer networks

Lecture

Discussion

Demonstration

Viewing multimedia
5
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

Written
examination

Practical
examination

Written
examination

Practical
examination
3.
4.
Set-up
Computer
Servers
Maintain and
repair computer
systems and
networks
3.1. Set-up user access
3.2. Configure network services
3.3. Perform testing, documentation
and pre-deployment practices

Lecture

Discussion

Demonstration

Viewing multimedia
4.1. Plan and prepare for maintenance
and repair
4.2. Maintain computer systems and
networks
4.3. Diagnose faults of computer
systems
4.4. Rectify/correct defects in computer
systems
4.5. Inspect and test the computer
systems and networks

Lecture

Discussion

Demonstration

Viewing multimedia
6
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II

Written
examination

Practical
examination

Written
examination

Practical
examination
SECTOR
ELECTRONICS SECTOR
UNIT OF COMPETENCY
PARTICIPATE IN A WORKPLACE COMMUNICATION
MODULE TITLE
PARTICIPATING IN A WORKPLACE COMMUNICATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to
workplace requirements
NOMINAL DURATION
6
QUALIFICATION LEVEL
NC II
PREREQUISITE
HOURS
RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Obtain and convey workplace information
LO 2. Participate in workplace meetings and discussions
LO3. Complete relevant work related documents
LO 1. Obtain and convey workplace communication
ASSESSMENT CRITERIA:
1.
2.
3.
4.
5.
6.
7.
Specific and relevant information is accessed from appropriate sources
Effective questioning, active listening and speaking skills are used to gather and convey information
Appropriate medium is used to transfer information and ideas
Appropriate non- verbal communication is used
Appropriate lines of communication with supervisors and colleagues are identified and followed
Defined workplace procedures for the location and storage of information are used
Personal interaction is carried out clearly and concisely
CONTENTS
1.
2.
3.
4.
Parts of speech
Sentence construction
Effective communication
Conduct interviews
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Writing materials (pen & paper)
2.
References (books)
3.
Manuals
4. Internet
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
5. Telephone
METHODOLOGIES:
1.
Group discussions
2.
Interaction
ASSESSMENT METHODS
1.
Observation
2.
Oral interview
3.
Demonstration
LO 2. Complete relevant work related documents
ASSESSMENT CRITERIA:
1.
2.
3.
4.
5.
Team meetings are attended on time
Own opinions are clearly expressed and those of others are listened to without interruption
Meeting inputs are consistent with the meeting purpose and established protocols
Workplace interactions are conducted in a courteous manner
Questions about simple routine workplace procedures and maters concerning working conditions of
employment are asked and responded to
6. Meetings outcomes are interpreted and implemented
CONTENTS
1.
2.
3.
4.
Parts of speech
Sentence construction
Effective communication
Conduct interviews
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Writing materials (pen & paper)
2.
References (books)
3.
Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1.
Group discussions
2.
Interaction
ASSESSMENT METHODS
1.
Observation
2.
Oral interview
3.
Demonstration
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 3.
Participate in workplace meeting and discussion
ASSESSMENT CRITERIA
1.
2.
3.
4.
5.
Range of forms relating to conditions of employment are completed accurately and legibly
Workplace data is recorded on standard workplace forms and documents
Basic mathematical processes are used for routine calculations
Errors in recording information on forms/ documents are identified and properly acted upon
Reporting requirements to supervisor are completed according to organizational guidelines
CONTENTS
1.
2.
3.
4.
Team members
Sentence construction
Effective communication
Conduct interviews
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Writing materials (pen & paper)
2.
References (books)
3.
Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1.
Direct Observation
2.
Oral interview
3.
Written test
ASSESSMENT METHODS
1.
Direct Observation
2.
Oral interview
3.
Written test
UNIT OF COMPETENCY
WORK IN TEAM ENVIRONMENT
MODULE TITLE
WORKING IN TEAM ENVIRONMENT
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULE DESCRIPTOR
This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team
NOMINAL DURATION
8 HOURS
QUALIFICATION LEVEL
NC II
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Describe team role and scope
LO 2. Identify own role and responsibility within team
LO3. Work as a team member
LO 1. Describe team role and scope
ASSESSMENT CRITERIA
1. The role and objective of the team is identified from available sources of information
2.
Team parameters, reporting relationships and responsibilities are identified from team discussions and
appropriate external sources
CONTENTS
1.
2.
3.
4.
Communication Process
Team structure
Team roles
Group planning and decision making
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Work procedures
2.
Industrial agreements
3.
Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1.
Direct Observation
2.
Oral interview
3.
Written test
ASSESSMENT METHODS
1.
Direct Observation
2.
Oral interview
3.
Written test
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 2 Identify own role and responsibility within a team
ASSESSMENT CRITERIA
1. Individual role and responsibilities within the team environment are identified
2. Roles and responsibility of other team members are identified and recognized
3. Reporting relationships within team and external to team are identified
CONTENTS
1.
2.
3.
4.
Communication Process
Team structure
Team roles
Group planning and decision making
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Work procedures
2.
Industrial agreements
3.
Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1.
Direct Observation
2.
Oral interview
3.
Written test
ASSESSMENT METHODS
1.
Direct Observation
2.
Oral interview
3.
Written test
LO 3. Work as a team member
ASSESSMENT CRITERIA
1.
2.
3.
4.
Effective and appropriate forms of communications used and interactions undertaken with team members who
contribute to known team activities and objectives
Effective and appropriate contributions made to complement team activities and objectives, based on individual
skills and competencies and workplace context
Observed protocols in reporting using standard operating procedures
Contribute to the development of team work plans based on an understanding of team’s role and objectives
and individual competencies of the members.
CONTENTS
1.
11
Communication Process
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2.
3.
4.
Team structure
Team roles
Group planning and decision making
CONDITIONS:
The students/ trainees must be provided with the following:
1.
Work procedures
2.
Industrial agreements
3.
Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1.
Direct Observation
2.
Oral interview
3.
Written test
ASSESSMENT METHODS
1.
Direct Observation
2.
Oral interview
3.
Written test
UNIT OF COMPETENCY
PRACTICE CAREER PROFESSIONALISM
MODULE TITLE
PRACTICING CAREER PROFESSIONALISM
MODULE DESCRIPTOR
12
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to
workplace requirements
NOMINAL DURATION
12
QUALIFICATION LEVEL
NC II
HOURS
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module, the trainees/ students should be able to
LO 1. Integrate personal objectives with organizational goals
LO 2. Set and meet work priorities
LO 3. Maintain professional growth and development
LO 1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS
ASSESSMENT CRITERIA:
1. Personal growth and work plans are pursued towards improving the qualifications set for the profession
2. Intra- and interpersonal relationships is are maintained in the course of managing oneself based on
performance evaluation
3. Commitment to the organization and its goal is demonstrated in the performance of duties
CONTENTS:
1. Code of conduct and code of ethics
2. Personal hygiene
3. Interpersonal and intrapersonal skills
4. Communication skills
5. Fundamental rights at work
6. Company procedures and standards
CONDITIONS:
Student/ trainee must be provided with the following:
1. Workplace or assessment location
2. Case studies/scenarios
METHODOLOGY:



Video presentation
Discussion
Research
13
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
ASSESSMENT METHOD:



Interview - oral
Written and exams
Observation
LO 2. SET AND MEET WORK PRIORITIES
ASSESSMENT CRITERIA:
1. Completing demands are prioritized to achieve personal, team and organizational goals and objectives
2. Resources are utilized efficiently and effectively to manage with priorities and commitments
3. Practice long economic use and maintenance equipment and facilities are followed as per established
procedures.
CONTENTS:
1. Code of conduct and code of ethics
2. Personal hygiene
3. Interpersonal and intrapersonal skills
4. Communication skills
5. Fundamental rights at work
6. Company procedures and standards
CONDITIONS:
Student/ trainee must be provided with the following:
1. Workplace or assessment location
2. Case studies/scenarios
METHODOLOGY:
1. Video presentation
2. Discussion
3. Research
ASSESSMENT METHOD:
1. Interview - oral
2. Written and exams
3. Observation
LO 3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
ASSESSMENT CRITERIA:
1. Trainings and career opportunities are identified and availed of based on job requirements
2. Recognitions are sought/ received and demonstrated as proof of career advancement
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
3. Obtain and renew licenses and/ or certifications relevant to job and career
CONTENTS:
1. Certifications and licenses appreciation
2. Participate in training programs
3. Awards/ rewards
CONDITIONS:
Student/ trainee must be provided with the following:
1. Materials/ Supplies
2. Certificates and licenses
3. pen and paper
METHODOLOGY:
1.
2.
3.
4.
5.
Film viewing
Lecture
Group Discussion
Research
Simulated training workshops
ASSESSMENT METHOD:
1. Interview - oral
2. Written
3. Observation
UNIT OF COMPETENCY
PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE TITLE
PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to
workplace requirements
15
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
NOMINAL DURATION
14
QUALIFICATION LEVEL
NC II
HOURS
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO1.
Identity hazards and risks
LO2.
Evaluate hazards and risks
LO3.
Control hazards and risks
LO4.
Maintain occupational health and safety awareness
16
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO1.
IDENTIFY HAZARDS AND RISKS
ASSESSMENT CRITERIA:
1.
2.
3.
Workplace hazards and risks are identified and clearly explained.
Hazards/Risks and its corresponding indicators are identified in with the company procedures.
Contingency measures are recognized and established in accordance with organizational procedures.
CONTENTS:
1.
2.
3.
4.
Hazards and risks identification and control
Organizational safety and health protocol
Threshold limit value (TLV)
OHS indicators
CONDITIONS:
The students/ trainees must be provided with the following:
1.
2.
3.
4.
5.
Workplace
PPE
Learning Guides
Hand-outs
• Organizational Safety and Health Protocol
• OHS Indicators
• Threshold Limit Value
• Hazards/Risk Identification and Control
CD’s, VHS tapes, transparencies
METHODOLOGIES:
1.
2.
3.
Discussion
Plant tour
Symposium
ASSESSMENT METHOD:
1.
2.
Observation
Interview
17
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO2.
EVALUATE HAZARDS AND RISKS
ASSESSMENT CRITERIA:
1.
2.
3.
Terms of maximum tolerable limits are identified based on threshold limit values (TLV)
Effects of hazards are determined.
OHS issues and concerns are identified in accordance with workplace requirements and relevant
workplace OHS legislation.
CONTENTS:
1.
2.
3.
4.
5.
TLV table
Phil OHS Standards
Effects of hazards in the workplace
Ergonomics
EGG Regulations
CONDITIONS:
The students/trainees must be provided with the following:
1.
2.
3.
Hand outs on
• Phil. OHS Standards
• Effects of hazards in the workplace
• Ergonomics
• EGG regulations
TLV Table
CD’s, VHS tapes, transparencies
METHODOLOGIES:
1.
2.
3.
Discussion
Plant tour
Symposium
ASSESSMENT METHOD:
1.
2.
Observation
Interview
18
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO3.
CONTROL HAZARDS AND RISKS
ASSESSMENT CRITERIA:
1.
2.
3.
4.
OHS procedures for controlling hazards and risk are strictly followed.
Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the
organization’s OHS policies.
Personal protective equipment is correctly used in accordance with organization’s OHS procedures and
practices.
Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with
the established organizational protocol.
CONTENTS:
1.
2.
Safety Regulations
 Clean Air Act
 Electrical and Fire Safety Code
 Waste management
 Disaster Preparedness and Management
Contingency Measures and Procedures
CONDITIONS:
The students/trainees must be provided with the following
1.
2.
3.
4.
Hand outs on
 Safety Regulations
- Clean Air Act
- Electrical and Fire Safety Code
- Waste management
- Disaster Preparedness and Management
 Contingency Measures and Procedures
OHS Personal Records
PPE
CD’s, VHS tapes, transparencies
METHODOLOGIES:
1.
2.
3.
Discussion
Plant tour
Symposium
ASSESSMENT METHOD:
1.
2.
Observation
Interview
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO4.
MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS
ASSESSMENT CRITERIA:
1.
2.
3.
Procedures in emergency related drill are strictly followed in line with the established organization
guidelines and procedures.
OHS personal records are filled up in accordance with workplace requirements.
PPE are maintained in line with organization guidelines and procedures.
CONTENTS:
1.
2.
Operational health and safety procedure, practices and regulations
Emergency-related drills and training
CONDITIONS:
The students/ Trainees must be provided with the following:
1.
2.
3.
4.
5.
Workplace
PPE
OHS personal records
CD’s, VHS tapes, transparencies
Health record
METHODOLOGIES:
1.
2.
3.
Discussion
Plant tour
Symposium
ASSESSMENT METHOD:
1.
2.
Observation
Interview
20
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
COMMON COMPETENCIES
UNIT OF COMPETENCY
APPLY QUALITY STANDARDS
21
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULE TITLE
APPLYING QUALITY STANDARDS
MODULE DESCRIPTOR
This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace.
The unit also includes the application of relevant safety procedures and regulations, organization procedures and
customer requirements
NOMINAL DURATION
6 HOURS
QUALIFICATION LEVEL
NC II
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
Assess quality of received materials
Assess own work
Engage in quality improvement
LO 1. ASSESS QUALITY OF RECEIVED MATERIALS
ASSESSMENT CRITERIA
1. Work instruction is obtained and work is carried out in accordance with standard operating procedures.
2. Received materials are checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated.
4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with
workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures.
CONTENTS:
1. Manuals
2. Job Orders
3. Instructional Videos
4. Organizations work procedures
5. Manufacturer’s instruction manuals
6. Customer requirements
7. Forms
CONDITIONS:
Students/trainees must be given the following:
1. Materials with no specification
2. Hardware with defects
3. Materials that do not conform with any regulatory agencies
METHODOLOGIES
1. Field trip
2. Symposium
3. Problem solving
4. Simulation
5. Individualize learning
6. On the job training
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
ASSESSMENT METHODS
1. Demonstration and Questioning
2. Observation and questioning
3. Written test
LO 2. ASSESS OWN WORK
ASSESSMENT CRITERIA
Documentation relative to quality within the company is identified and used.
Completed work is checked against workplace standards relevant to the task undertaken.
Errors are identified and isolated.
Information on the quality and other indicators of production performance are recorded in accordance with
workplace procedures.
5. In cases of deviations from specific quality standards, causes are documented and reported in accordance with
the workplace’ s standards operating procedures.
1.
2.
3.
4.
CONTENTS
1. Manuals
2. Job Orders
3. Instructional Videos
4. Organizations work procedures
5. Manufacturer’s instruction manuals
6. Customer requirements
7. Forms
CONDITIONS:
Students/trainees must be given the following:
1. Materials with no specification
2. Hardware with defects
3. Materials that do not conform with any regulatory agencies
METHODOLOGIES
1. Field trip
2. Symposium
3. Problem solving
4. Simulation
5. Individualize learning
6. On the job training
ASSESSMENT METHODS
1. Demonstration and Questioning
2. Observation and questioning
3. Written test
23
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 3. ENGAGE IN QUALITY IMPROVEMENT
ASSESSMENT CRITERIA
1. Process improvement procedures are participated in relative to workplace assignment.
2. Work is carried out in accordance with process improvement procedures.
3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored.
CONTENTS
1.
Manuals
2.
Job Orders
3.
Instructional Videos
4.
Organizations work procedures
5.
Manufacturer’s instruction manuals
6.
Customer requirements
7.
Forms
CONDITIONS:
Students/trainees must be given the following:
1.
Materials with no specification
2.
Hardware with defects
3.
Materials that do not conform with any regulatory agencies
METHODOLOGIES
1.
Field trip
2.
Symposium
3.
Problem solving
4.
Simulation
5.
Individualize learning
6.
On the job training
ASSESSMENT METHODS
1.
Demonstration and Questioning
2.
Observation and questioning
3.
Written test
UNIT OF COMPETENCY
24
PERFORM COMPUTER OPERATION
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULE TITLE
PERFORMING COMPUTER OPERATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills, attitudes and values needed to perform computer operations which
include inputting, accessing, producing and transferring data using the appropriate hardware and software
NOMINAL DURATION
QUALIFICATION LEVEL
PREREQUISITE
12 HOURS
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
LO 4.
LO 5.
LO 6.
Plan and prepare for task to be taken undertaken
Input data into computer
Access information using computer
Produce output/ data using computer system
Use basic functions of a www-browser to locate information
Maintain computer equipment and systems
LO 1. PLAN AND PREPARE FOR TASK TO BE UNDERTAKEN
ASSESSMENT CRITERIA
1.
2.
3.
4.
5.
Requirements of task are determined in accordance with the required output.
Appropriate hardware and software are selected according to task assigned and required outcome.
Task is planned to ensure that OH & S guidelines and procedures are followed.
Client -specific guidelines and procedures are followed.
Required data security guidelines are applied in accordance with existing procedures.
CONTENTS
1. Selected and used hardware components
2. Used basic software application
3. Produced accurate and complete data
4. Used appropriate devices and procedures to transfer files/data accurately
5. Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
2.
3.
4.
Hardware and peripheral devices
Software
OH & S guidelines
Storage Media
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
5. Ergonomic guidelines
6. Desktop icons
7. Maintenance
METHODOLOGIES
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
1. Demonstration and questioning
2. Observation and questioning
3. Written test
LO 2. INPUT DATA INTO COMPUTER
ASSESSMENT CRITERIA
1. Data are entered into the computer using appropriate program/application in accordance with company
procedures
2. Accuracy of information is checked and information is saved in accordance with standard operating
procedures.
3. Inputted data is stored in storage media according to requirements
4. Work is performed within ergonomic guidelines
CONTENTS
1.
Selected and used hardware components
2.
Used basic software application
3.
Produced accurate and complete data
4.
Used appropriate devices and procedures to transfer files/data accurately
5.
Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
Hardware and peripheral devices
2.
Software
3.
OH & S guidelines
4.
Storage Media
5.
Ergonomic guidelines
6.
Desktop icons
7.
Maintenance
METHODOLOGIES
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
1.
2.
3.
Demonstration and questioning
Observation and questioning
Written test
LO 3. ACCESS INFORMATION USING COMPUTER
ASSESSMENT CRITERIA
1. Correct program/application is selected based on job requirements.
2. Program/application containing the information required is accessed according to company procedures.
3. Desktop icons are correctly selected, opened and closed for navigation purposes.
4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards.
CONTENTS
1.
Selected and used hardware components
2.
Used basic software application
3.
Produced accurate and complete data
4.
Used appropriate devices and procedures to transfer files/data accurately
5.
Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
Hardware and peripheral devices
2.
Software
3.
OH & S guidelines
4.
Storage Media
5.
Ergonomic guidelines
6.
Desktop icons
7.
Maintenance
METHODOLOGIES
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
1.
2.
3.
Demonstration and questioning
Observation and questioning
Written test
LO 4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM
ASSESSMENT CRITERIA
1. Entered data are processed using appropriate software commands.
2. Data are printed out as required using computer hardware /peripheral devices in accordance with standard
operating procedures.
3. Files and data are transferred between compatible systems using computer software, hardware/peripheral
devices in accordance with standard operating procedures.
CONTENTS
1.
Selected and used hardware components
2.
Used basic software application
3.
Produced accurate and complete data
4.
Used appropriate devices and procedures to transfer files/data accurately
5.
Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
Hardware and peripheral devices
2.
Software
3.
OH & S guidelines
4.
Storage Media
5.
Ergonomic guidelines
6.
Desktop icons
7.
Maintenance
METHODOLOGIES
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
1.
2.
3.
Demonstration and questioning
Observation and questioning
Written test
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 5. RESOURCE IMPLICATION
ASSESSMENT CRITERIA
1. Computer hardware with peripherals
2. Appropriate software
CONTENTS
1.
Selected and used hardware components
2.
Used basic software application
3.
Produced accurate and complete data
4.
Used appropriate devices and procedures to transfer files/data accurately
5.
Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
Hardware and peripheral devices
2.
Software
3.
OH & S guidelines
4.
Storage Media
5.
Ergonomic guidelines
6.
Desktop icons
7.
Maintenance
METHODOLOGIES
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
1.
2.
3.
Demonstration and questioning
Observation and questioning
Written test
LO 6. CONTEXT OF ASSESSMENT
ASSSESSMENT CRITERIA
1. Assessment may be conducted in the workplace or in a simulated environment
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
CONTENTS
1.
Selected and used hardware components
2.
Used basic software application
3.
Produced accurate and complete data
4.
Used appropriate devices and procedures to transfer files/data accurately
5.
Used basic function of www – browser to locate information
CONDITIONS
Students/trainees must be given the following:
1.
Hardware and peripheral devices
2.
Software
3.
OH & S guidelines
4.
Storage Media
5.
Ergonomic guidelines
6.
Desktop icons
7.
Maintenance
METHODOLOGIES
1.
2.
3.
4.
5.
Modular
Film showing
Computer based training (e-learning)
Project method
On the job training
ASSESSMENT METHOD
1.
2.
3.
Demonstration and questioning
Observation and questioning
Written test
UNIT OF COMPETENCY
PERFORM MENSURATION AND CALCULATION
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULE TITLE
PERFORMING MENSURATION AND CALCULATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use
measuring instruments
NOMINAL DURATION
12 HOURS
QUALIFICATION LEVEL
NC II
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
Select measuring instruments
Carry out measurement and calculation
Maintain measuring instruments
LO 1. SELECT MEASURING INSTRUMENTS
ASSESSMENT CRITERIA
1. Object or component to be measured is identified
2. Correct specifications are obtained from relevant source
3. Measuring tools are selected in line with job requirements
CONTENTS
1. Proper selection of measuring instruments according to task
2. Carrying out measurement and calculation
3. Maintaining and storing instruments
CONDITIONS
Students/trainees must be given the following
1. Measuring instruments
2. Calculating instruments
METHODOLOGIES
1. Self-paced/modular
2. Demonstration
3. Discussion
ASSESSMENT METHOD
1. Written and oral exam
2. Demonstration with observation
LO 2. CARRY OUT MEASUREMENTS AND CALCULATION
ASSESSMENT CRITERIA
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
1. Appropriate measuring instrument is selected to achieve required outcome
2. Accurate measurements are obtained for job
3. Calculation needed to complete work tasks are performed using the four basic process of addition (+),
subtraction (-), multiplication (x), and division (/)
4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks.
5. Numerical computation is self-checked and corrected for accuracy
6. Instruments are read to the limit of accuracy of the tool
CONTENTS
1.
Proper selection of measuring instruments according to task
2.
Carrying out measurement and calculation
3.
Maintaining and storing instruments
CONDITIONS
Students/trainees must be given the following
1.
Measuring instruments
2.
Calculating instruments
METHODOLOGIES
1.
Self-paced/modular
2.
Demonstration
3.
Discussion
ASSESSMENT METHOD
1.
Written and oral exam
2.
Demonstration with observation
LO 3. MAINTAIN MEASURING INSTRUMENTS
ASSESSMENT CRITERIA
1. Measuring instruments are not dropped to avoid damage
2. Measuring instruments are cleaned before and after using
3. Proper storage of instruments undertaken according to manufacturer’s specifications and standard operating
procedures.
CONTENTS
1.
Proper selection of measuring instruments according to task
2.
Carrying out measurement and calculation
3.
Maintaining and storing instruments
CONDITIONS
Students/trainees must be given the following
1.
Measuring instruments
2.
Calculating instruments
METHODOLOGIES
1.
Self-paced/modular
2.
Demonstration
3.
Discussion
ASSESSMENT METHOD
1.
Written and oral exam
2.
Demonstration with observation
UNIT OF COMPETENCY
PREPARE AND INTERPRET TECHNICAL DRAWING
32
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MODULE TITLE
PREPARING AND INTERPRETING TECHNICAL DRAWING
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams,
engineering abbreviation and drawings, symbols, dimension.
NOMINAL DURATION
QUALIFICATION LEVEL
PREREQUISITE
16 HOURS
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
LO 4.
Identify different kinds of technical drawings
Interpret technical drawing
Prepare/make changes to electrical/electronic schematics and drawings
Store technical drawings and equipment instruments
LO 1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS
ASSESSMENT CRITERIA
1. Correct technical drawing is selected according to job requirements.
2. Technical drawings are segregated in accordance with the types and kinds of drawings
CONTENTS
1. Select correct technical drawing in line with job
2. Identify correctly objects represented in the drawings
3. Identify and interpret symbols used in the drawing
4. Prepare and produce electrical/electronic drawings
5. Store diagrams/equipment
CONDITIONS
Students/trainees must be given the following:
1. Technical drawings
2. Dimensions
3. Symbols
4. Instruments/equipment
METHODOLOGIES
1. Lecture
2. Demonstration
3. Dualized training
4. Distance learning
ASSESSMENT METHOD
1. Written exam
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2. Direct observation with oral questioning
3. interview
LO 2. INTERPRET TECHNICAL DRAWING
ASSESSMENT CRITERIA
1. Components, assemblies or objects are recognized as required.
2. Dimensions of the key features of the objects depicted in the drawing are correctly identified.
3. Symbols used in the drawing are identified and interpreted correctly.
4. Drawing is checked and validated against job requirements or equipment in accordance with standard
operating procedures
CONTENTS
1.
Select correct technical drawing in line with job
2.
Identify correctly objects represented in the drawings
3.
Identify and interpret symbols used in the drawing
4.
Prepare and produce electrical/electronic drawings
5.
Store diagrams/equipment
CONDITIONS
Students/trainees must be given the following:
1.
Technical drawings
2.
Dimensions
3.
Symbols
4.
Instruments/equipment
METHODOLOGIES
1.
Lecture
2.
Demonstration
3.
Dualized training
4.
Distance learning
ASSESSMENT METHOD
1.
Written exam
2.
Direct observation with oral questioning
3.
Interview
LO 3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS
ASSESSMENT CRITERIA
1. Electrical/electronic schematic is drawn and correctly identified.
2. Correct drawing is identified, equipment are selected and used in accordance with job requirements.
CONTENTS
1.
Select correct technical drawing in line with job
2.
Identify correctly objects represented in the drawings
34
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
3.
4.
5.
Identify and interpret symbols used in the drawing
Prepare and produce electrical/electronic drawings
Store diagrams/equipment
CONDITIONS
Students/trainees must be given the following:
1.
Technical drawings
2.
Dimensions
3.
Symbols
4.
Instruments/equipment
METHODOLOGIES
1.
Lecture
2.
Demonstration
3.
Dualized training
4.
Distance learning
ASSESSMENT METHOD
1.
Written exam
2.
Direct observation with oral questioning
3.
Interview
LO 4. STORE TECHNICAL DRAWINGS AND EQUIPMENT/INSTRUMENTS
ASSESSMENT CRITERIA
1. Care and maintenance of drawings are undertaken according to company procedures.
2. Technical drawings are recorded and inventory is prepared in accordance with company procedures.
3. Proper storage of instruments is undertaken according to company procedures
CONTENTS
1.
Select correct technical drawing in line with job
2.
Identify correctly objects represented in the drawings
3.
Identify and interpret symbols used in the drawing
4.
Prepare and produce electrical/electronic drawings
5.
Store diagrams/equipment
CONDITIONS
Students/trainees must be given the following:
1.
Technical drawings
2.
Dimensions
3.
Symbols
4.
Instruments/equipment
METHODOLOGIES
1.
Lecture
2.
Demonstration
35
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
3.
4.
Dualized training
Distance learning
ASSESSMENT METHOD
1.
Written exam
2.
Direct observation with oral questioning
3.
Interview
UNIT OF COMPETENCY
USE HAND TOOLS
MODULE TITLE
USING HAND TOOLS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools
36
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
NOMINAL DURATION
QUALIFICATION LEVEL
PREREQUISITE
16 HOURS
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
LO 4.
Plan and prepare for tasks to be undertaken
Prepare hand tools
Use appropriate hand tools and test equipment
Maintain hand tools
LO 1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
ASSESSMENT CRITERIA
1. Tasks to be undertaken are properly identified
2. Appropriate hand tools are identified and selected according to the task requirements
CONTENTS
1.
2.
3.
4.
5.
Demonstrate safe working practices
Communicate information about process, events or tasks being undertaken
Plan tasks in all situation and review task requirements as appropriate
Perform all task to specification
Maintain and store tools in appropriate location
CONDITIONS
The students/trainees must be provided with the following:
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
2. Personal protective equipment
2.1 gloves
2.2 protective eyewear
2.3 apron/overall
3. maintenance tools
3.1 cleaning agents
3.2 lubricating agents
3.3 tightening
3.4 simple tool repair
3.5 hand sharpening
3.6 adjusting tools
METHODLOGY
37
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
1. Lecture and demonstration
2. Distance learning
3. Film showing
ASSESSMENT METHOD
1. Written and oral test
2. Practical demonstration
3. Observation and questioning
LO 2. PREPARE HAND TOOLS
ASSESSMENT CRITERIA
1. Appropriate hand tools are checked for proper operation and safety
2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure
CONTENTS
1.
2.
3.
4.
5.
Demonstrate safe working practices
Communicate information about process, events or tasks being undertaken
Plan tasks in all situation and review task requirements as appropriate
Perform all task to specification
Maintain and store tools in appropriate location
CONDITIONS
The students/trainees must be provided with the following:
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
2. Personal protective equipment
3.7 gloves
3.8 protective eyewear
3.9 apron/overall
4. maintenance tools
4.1 cleaning agents
4.2 lubricating agents
4.3 tightening
4.4 simple tool repair
4.5 hand sharpening
4.6 adjusting tools
METHODLOGY
1. Lecture and demonstration
2. Distance learning
3. Film showing
ASSESSMENT METHOD
1. Written and oral test
38
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2. Practical demonstration
3. Observation and questioning
LO 3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPEMENT
ASSESSMENT CRITERIA
1. Tools are used according to tasks undertaken
2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment
(PPE) are used
3. Malfunctions, unplanned or unusual events are reported to the supervisor
CONTENTS
1.
2.
3.
4.
5.
Demonstrate safe working practices
Communicate information about process, events or tasks being undertaken
Plan tasks in all situation and review task requirements as appropriate
Perform all task to specification
Maintain and store tools in appropriate location
CONDITIONS
The students/trainees must be provided with the following:
1.
Hand tools
1.1.
Screw drivers
1.2.
Pliers
1.3.
Punches
1.4.
Wrenches
1.5.
Files
2.
Personal protective equipment
3.7
gloves
3.8
protective eyewear
3.9
apron/overall
4.
maintenance tools
4.1
cleaning agents
4.2
lubricating agents
4.3
tightening
4.4
simple tool repair
4.5
hand sharpening
4.6
adjusting tools
METHODLOGY
1.
2.
3.
Lecture and demonstration
Distance learning
Film showing
ASSESSMENT METHOD
1.
Written and oral test
2.
Practical demonstration
3.
Observation and questioning
39
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 4. MAINTAIN HAND TOOLS
ASSESSMENT CRITERIA
1. Tools are not dropped to avoid damage
2. Routine maintenance of tools undertaken according to standard operational procedures, principles and
techniques
3. Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard
operating procedures
CONTENTS
1.
2.
3.
4.
5.
Demonstrate safe working practices
Communicate information about process, events or tasks being undertaken
Plan tasks in all situation and review task requirements as appropriate
Perform all task to specification
Maintain and store tools in appropriate location
CONDITIONS
The students/trainees must be provided with the following:
1.
Hand tools
1.1.
Screw drivers
1.2.
Pliers
1.3.
Punches
1.4.
Wrenches
1.5.
Files
2.
Personal protective equipment
3.7
gloves
3.8
protective eyewear
3.9
apron/overall
4.
Maintenance tools
4.1
cleaning agents
4.2
lubricating agents
4.3
tightening
4.4
simple tool repair
4.5
hand sharpening
4.6
adjusting tools
METHODLOGY
1.
2.
3.
Lecture and demonstration
Distance learning
Film showing
ASSESSMENT METHOD
1.
Written and oral test
2.
Practical demonstration
3.
Observation and questioning
40
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
UNIT OF COMPETENCY TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
MODULE TITLE
TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
MODULE DESCRIPTOR
This unit covers the knowledge, skills, (and) attitudes and values needed to terminate and connect electrical
wiring and electronic circuits
NOMINAL DURATION
QUALIFICATION LEVEL
PREREQUISITE
12 HOURS
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
LO 2.
LO 3.
Plan and prepare for termination/connection of electrical wiring/electronics circuit
Terminate/connect electrical wiring/electronic circuits
Test termination/connections of electrical wiring/electronics circuits
LO 1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL WIRING/ELECTRONICS
CIRCUIT
ASSESSMENT CRITERIA
1. Materials are checked according to specifications and tasks
2. Appropriate tools and equipment are selected according to tasks requirements
3. Task is planned to ensure OH & S guidelines and procedures are followed
4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with
instructions and work site procedures
CONTENTS
1. Undertake work safely and according to workplace and standard procedures
2. Use appropriate termination/connection methods
3. Followed correct sequence in terminations/connection process
4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures
and standards
CONDITIONS
Students/trainees must be given the following:
1. Materials
a. Soldering lead
b. Cables
c. Wires
41
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2. Tools and equipment
a. Pliers
b. Cutters
c. Screw drivers
d. Soldering gun
e. Multi – tester
3. Personal and protective equipment
a. Goggles
b. Gloves
c. Apron/overall
4. Other equipment
a. Brackets
b. Clamps
METHODOLOGIES
1. Film viewing
2. Individualized learning
3. Direct student laboratory experience
4. On the job training
5. Project method
ASSESSMENT METHODS
1. Demonstration and questioning
2. Output based assessment
LO 2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS
ASSESSMENT CRITERIA
1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment
are used
2. All work undertaken safely in accordance with the workplace and standard procedures
3. Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s
requirements and safety
4. Correct sequence of operation is followed
5. Accessories used are adjusted, if necessary
6. Confirm termination/connection undertaken successfully in accordance with job specification
CONTENTS
1. Undertake work safely and according to workplace and standard procedures
2. Use appropriate termination/connection methods
3. Followed correct sequence in terminations/connection process
4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures
and standards
CONDITIONS
Students/trainees must be given the following:
42
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
Materials
Soldering lead
Cables
Wires
Tools and equipment
Pliers
Cutters
Screw drivers
Soldering gun
Multi – tester
Personal and protective equipment
Goggles
Gloves
Apron/overall
Other equipment
Brackets
Clamps
METHODOLOGIES
1. Film viewing
2. Individualized learning
3. Direct student laboratory experience
4. On the job training
5. Project method
ASSESSMENT METHODS
1. Demonstration and questioning
2. Output based assessment
LO 3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS CIRCUITS
ASSESSMENT CRITERIA
1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for
compliance with specifications and regulations using appropriate procedures and equipment
2. Wiring and circuits are checked using specified testing procedures
3. Unplanned events or conditions are responded to in accordance with established procedures
CONTENTS
1. Undertake work safely and according to workplace and standard procedures
2. Use appropriate termination/connection methods
3. Followed correct sequence in terminations/connection process
4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures
and standards
CONDITIONS
Students/trainees must be given the following:
Materials
Soldering lead
Cables
Wires
Tools and equipment
Pliers
43
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
Cutters
Screw drivers
Soldering gun
Multi – tester
Personal and protective equipment
Goggles
Gloves
Apron/overall
Other equipment
Brackets
Clamps
METHODOLOGIES
1. Film viewing
2. Individualized learning
3. Direct student laboratory experience
4. On the job training
5. Project method
ASSESSMENT METHODS
1. Demonstration and questioning
2. Observation
44
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
UNIT OF COMPETENCY
TEST ELECTRONIC COMPONETS
MODULE TITLE
TESTING ELECTRONIC COMPONETS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams,
engineering abbreviation and drawings, symbols, dimension.
NOMINAL DURATION
QUALIFICATION LEVEL
PREREQUISITE
6 HOURS
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1.
Determine criteria for testing electronics components
LO 2. Plan an approach for component testing
LO 3. Test components
LO 4. Evaluate the testing process
LO 1. DETERMINE CRITERIA FOR TESTING ELECTRONIC COMPONENTS
ASSESSMENT CRITERIA
1. Work instructions are obtained and clarified based on job order or client requirements
2. Responsible person is consulted for effective and proper work coordination
3. Data sheets/Application notes are obtained and interpreted based on manufacturer’s specifications
4. Testing criteria are defined to ensure that components meet technical and quality requirements
5. Document and communicate testing criteria to relevant personnel
CONTENTS
1. Determine criteria for testing electronic components
2. Plan an approach for component testing
3. Test components
4. Evaluate the testing process
CONDITIONS
The students/trainees must be give the following tools, materials and equipment
1. Set of pliers
2. Set of screw drivers
3. Set of wrenches
4. Hand drills
5. Hack saw
6. Set of files
7. Tin snip
8. Hammer
METHODOLOGIES
1. Film viewing
2. Individualized learning
3. Direct student laboratory experience
4. On the job training
5. Project method
45
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
ASSESSMENT METHOD
1. Observation
2. Demonstration with oral questioning
3. Written test
46
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
CORE COMPETENCIES
SECTOR
ELECTRONICS SECTOR
47
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
UNIT OF COMPETENCY
INSTALL AND CONFIGURE COMPUTER SYSTEMS
MODULE TITLE
INSTALLING AND CONFIGURING COMPUTER SYSTEMS
MODULE DESCRIPTOR
This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It
consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices,
and install application software as well as to conduct testing and documentation
NOMINAL DURATION
65
QUALIFICATION LEVEL
NC II
HOURS
PREREQUISITE
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Assemble computer hardware
LO 2. Prepare installer
LO 3. Install operating system and drivers for peripherals/devices
LO 4. Install application software
LO 5. Conduct testing and documentation
LO 1. ASSEMBLE COMPUTER HARDWARE
ASSESSMENT CRITERIA
1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance
with systems requirements
2. Materials necessary to complete the work are identified and obtained in accordance with established
procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with
established procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements.
CONTENTS
1. Assemble computer hardware
2. Install operating system and drivers for peripheral devices
3. Installed application software
4. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
EQUIPMENT
Mother board
Hard disk
Video card
Sound card
Optical disk drives
TOOLS
Crimping tools
LAN tester
Antistatic wrist wrap
Sharp pointed tweezers
RS 232 pin insertion/extraction tool
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
MATERIALS
Memory modules
Power supply
Cables and cords
Printer
Scanner
Interface cards
Mirror
IC insertions/extraction tool
Flash light
Allen wrench
Desoldering iron
Soldering iron
Screw drivers
Pliers
Wire stripper with bolt cutter
Digital multi meter
Protective eyewear
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multi media
ASSESSMENT METHODS
1. Written examination
2. Practical examination
LO 2. PREPARE INSTALLER
ASSESSMENT CRITERIA
1. Portable bootable devices are created in accordance with software manufacturer instruction
2. Customized installers are prepared in accordance with software utilization guide and end user agreement
3. Installation of portable applications are carried out in accordance with software user guide and software license
CONTENTS
5. Assemble computer hardware
6. Install operating system and drivers for peripheral devices
7. Installed application software
8. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
EQUIPMENT
Personal Computer
Laptop
Network server
TOOLS
Flash Disk
CD
DVD
MATERIALS
OS - Windows
Windows 2007
Windows 2008 R2
Driver Installer
METHODOLOGIES
5. Lecture
6. Discussion
7. Demonstration
8. Viewing Multi media
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
ASSESSMENT METHODS
3. Written examination
4. Practical examination
LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
ASSESSMENT CRITERIA
1. Operating system (OS) is installed in accordance with established installation procedures and to comply with
end-user requirements
2. Peripherals/devices drivers are installed and configured in accordance with manufacturer’s instructions and/or
OS installation procedures.
3. OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s
recommendations and requirements
4. On-going checks of the quality of the work are undertaken in accordance with established procedures
CONTENTS
1. Assemble computer hardware
2. Install operating system and drivers for peripheral devices
3. Installed application software
4. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
EQUIPMENT
Personal Computer
Laptop
Network server
TOOLS
Flash Disk
CD
DVD
MATERIALS
OS - Windows
Windows 2007
Windows 2008 R2
Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multi media
ASSESSMENT METHODS
1. Written examination
2. Practical examination
LO 4. INSTALL APPLICATION SOFTWARE
ASSESSMENT CRITERIA
1. Application software are installed based on software installation guides, end-user requirements and software
license agreement
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2. Variation to application software installation is carried out in accordance to customer/client requirements
3. Software updates are accessed and installed in accordance with manufacturer’s recommendations and
requirements
CONTENTS
5. Assemble computer hardware
6. Install operating system and drivers for peripheral devices
7. Installed application software
8. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
EQUIPMENT
Personal Computer
Laptop
Network server
TOOLS
Flash Disk
CD
DVD
MATERIALS
OS - Windows
Windows 2007
Windows 2008 R2
Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multi media
ASSESSMENT METHODS
1. Written examination
2. Practical examination
LO 5. CONDUCT TESTING AND DOCUMENTATION
ASSESSMENT CRITERIA
1. Devices / systems and/or installation is tested to determine whether it conforms to requirements
2. Stress test is conducted to ensure reliability of equipment in accordance with manufacturer’s instructions and
system requirements
3. 5S and 3Rs are followed according to environmental policies
4. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with
requirements
CONTENTS
1. Assemble computer hardware
2. Install operating system and drivers for peripheral devices
3. Installed application software
4. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
EQUIPMENT
Personal Computer
Laptop
Network server
TOOLS
Flash Disk
CD
DVD
MATERIALS
OS - Windows
Windows 2007
Windows 2008 R2
Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multi media
ASSESSMENT METHODS
1. Written examination
2. Practical examination
SECTOR
ELECTRONICS SECTOR
UNIT OF COMPETENCY
SET-UP COMPUTER NETWORKS
MODULE TITLE
SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR
This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO)
systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless
access point/repeater configuration as well as to inspect and test the configured computer networks
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
NOMINAL DURATION
50
QUALIFICATION LEVEL
NC II
PREREQUISITE
HOURS
INSTALLED AND CONFIGURED COMPUTER SYSTEMS
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Install network cables
LO 2. Set network configuration
LO 3. Set router/WiFi/ wireless access point/repeater configuration
LO 4. Inspect and test the configured computer networks
LO 1. INSTALL NETWORK CABLES
ASSESSMENT CRITERIA
1. Cable routes are determined and planned in accordance with network design and actual installation site.
2. Network materials necessary to complete the work are identified and obtained in accordance with established
procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with
established procedures and checked for correct operation and safety
4. Appropriate personal protective equipment is used and OHS policies and procedures are followed
5. Copper cable splicing is performed based on Electronic Industries Alliance/Telecommunications Industry
Association (EIA/TIA) standards
6. Network cables and cable raceway are installed in accordance with established procedures and installation
requirements
7. Installation work is performed and is checked to ensure no unnecessary damage has occurred and complies
with requirements
8. OHS standards and 5S principles are followed according to enterprise requirements
9. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management
program
CONTENTS
1. Install network cables
2. Set network configuration
3. Set router/Wi-Fi/ wireless access point/ repeater configuration
4. Inspect and test the configured computer networks
CONDITIONS
The students/trainees must be provided with the following
1. Network Materials
a. Cables (fiber optics)
b. Terminals
c. Cable raceway/duct
d. Clamps
e. Fasteners
f. Insulators
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2.
3.
4.
5.
6.
g. Terminal box
Tools, equipment and testing devices
a. Protective eyewear
b. Digital Multi Meter
c. Wire stripper with bolt cutter
d. Pliers (assorted)
e. Screw drivers (assorted)
f. LAN tester
g. Crimping tools
Personal Protective Equipment
a. Gloves
b. Goggles
c. Working clothes
Network cables
a. Copper cable
b. Fiber optic cable (terminated)
Cable raceway
a. Slotted PVC
b. Metallic raceway
c. Flexible conduit
Client device
a. Laptop
b. Desktop
c. Network storage
d. Network printer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multimedia
ASSESSMENT METHOD
1. Practical demonstration with oral questioning
2. Interview
3. Written test
LO 2. SET NETWORK CONFIGURATION
ASSESSMENT CRITERIA
1. Network connectivity of each terminal is checked in accordance with network design
2. Any fault or problem in the network system is diagnosed and remedied in line with the standard operating
procedures
3. Network interface card (NIC) settings are configured in accordance with network design
4. Communication checking between terminals are carried out in accordance with OS network configuration
guides
5. Unplanned events or conditions are responded to in accordance with established procedures
CONTENTS
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
1.
2.
3.
4.
Install network cables
Set network configuration
Set router/Wi-Fi/ wireless access point/ repeater configuration
Inspect and test the configured computer networks
CONDITIONS
The students/trainees must be provided with the following
1.
Network Materials
a.
Cables (fiber optics)
b.
Terminals
c.
Cable raceway/duct
d.
Clamps
e.
Fasteners
f.
Insulators
g.
Terminal box
2.
Tools, equipment and testing devices
a.
Protective eyewear
b.
Digital Multi Meter
c.
Wire stripper with bolt cutter
d.
Pliers (assorted)
e.
Screw drivers (assorted)
f.
LAN tester
g.
Crimping tools
3.
Personal Protective Equipment
a.
Gloves
b.
Goggles
c.
Working clothes
4.
Network cables
a.
Copper cable
b.
Fiber optic cable (terminated)
5.
Cable raceway
a.
Slotted PVC
b.
Metallic raceway
c.
Flexible conduit
6.
Client device
a.
Laptop
b.
Desktop
c.
Network storage
d.
Network printer
METHODOLOGIES
1.
Lecture
2.
Discussion
3.
Demonstration
4.
Viewing Multimedia
ASSESSMENT METHOD
1.
Practical demonstration with oral questioning
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2.
3.
Interview
Written test
LO 3. SET ROUTER/WI-FI/WIRELESS ACCESS POINT/REPEATER CONFIGURATION
ASSESSMENT CRITERIA
1. Client Device systems settings are configured in accordance with manufacturers’ instructions and end-user
preferences
2. Local area network (LAN) port is configured in accordance with manufacturers’ instructions and network design
3. Wide area network (WAN) port is configured in accordance with manufacturers’ instructions and network design
4. Wireless settings are configured in accordance manufacturers’ instructions, network design and end-user
preferences
5. Security/Firewall/Advance settings are configured in accordance with manufacturers’ instructions and end-user
preferences
CONTENTS
1.
Install network cables
2.
Set network configuration
3.
Set router/Wi-Fi/ wireless access point/ repeater configuration
4.
Inspect and test the configured computer networks
CONDITIONS
The students/trainees must be provided with the following
1.
Network Materials
a.
Cables (fiber optics)
b.
Terminals
c.
Cable raceway/duct
d.
Clamps
e.
Fasteners
f.
Insulators
g.
Terminal box
2.
Tools, equipment and testing devices
a.
Protective eyewear
b.
Digital Multi Meter
c.
Wire stripper with bolt cutter
d.
Pliers (assorted)
e.
Screw drivers (assorted)
f.
LAN tester
g.
Crimping tools
3.
Personal Protective Equipment
a.
Gloves
b.
Goggles
c.
Working clothes
4.
Network cables
a.
Copper cable
b.
Fiber optic cable (terminated)
5.
Cable raceway
a.
Slotted PVC
b.
Metallic raceway
c.
Flexible conduit
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
6.
a.
b.
c.
d.
Client device
Laptop
Desktop
Network storage
Network printer
METHODOLOGIES
1.
Lecture
2.
Discussion
3.
Demonstration
4.
Viewing Multimedia
ASSESSMENT METHOD
1.
Practical demonstration with oral questioning
2.
Interview
3.
Written test
LO 4 INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS
ASSESSMENT CRITERIA
1. Final inspections are undertaken to ensure that the configuration done on the computer networks conforms
with the manufacturer’s instruction/manual
2. Computer networks are checked to ensure safe operation
3. Reports are prepared/completed according to company requirements
CONTENTS
1.
Install network cables
2.
Set network configuration
3.
Set router/Wi-Fi/ wireless access point/ repeater configuration
4.
Inspect and test the configured computer networks
CONDITIONS
The students/trainees must be provided with the following
1.
Network Materials
a.
Cables (fiber optics)
b.
Terminals
c.
Cable raceway/duct
d.
Clamps
e.
Fasteners
f.
Insulators
g.
Terminal box
2.
Tools, equipment and testing devices
a.
Protective eyewear
b.
Digital Multi Meter
c.
Wire stripper with bolt cutter
d.
Pliers (assorted)
e.
Screw drivers (assorted)
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
f.
g.
3.
a.
b.
c.
4.
a.
b.
5.
a.
b.
c.
6.
a.
b.
c.
d.
LAN tester
Crimping tools
Personal Protective Equipment
Gloves
Goggles
Working clothes
Network cables
Copper cable
Fiber optic cable (terminated)
Cable raceway
Slotted PVC
Metallic raceway
Flexible conduit
Client device
Laptop
Desktop
Network storage
Network printer
METHODOLOGIES
1.
Lecture
2.
Discussion
3.
Demonstration
4.
Viewing Multimedia
ASSESSMENT METHOD
1.
Practical demonstration with oral questioning
2.
Interview
3.
Written test
SECTOR
ELECTRONICS SECTOR
UNIT OF COMPETENCY
SET-UP COMPUTER SERVERS
MODULE TITLE
SETTING-UP COMPUTER SERVERS
MODULE DESCRIPTOR
This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO)
systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless
access point/repeater configuration as well as to inspect and test the configured computer networks
NOMINAL DURATION
15
QUALIFICATION LEVEL
NC II
PREREQUISITE
HOURS
SET-UP COMPUTER NETWORKS
SUMMARY OF LEARNING OUTCOMES:
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
Upon completion of this module, the trainee/student must be able to:
LO 1. Set – up user access
LO 2. Configure network services
LO 3. Perform testing, documentations and pre deployment procedures
LO 1. SET – UP USER ACCESS
ASSESSMENT CRITERIA
1. User folder is created in accordance with network operating system (NOS) features
2. User access level is configured based on NOS features and established network access policies/end-user
requirements
3. Security check is performed in accordance with established network access policies/end-user requirements
CONTENTS
1. Set – up user access
2. Configure network services
3. Performed testing, documentation and pre deployment procedures
CONDITION
The students/trainees must be provided with the following
1. Remote access
2. Domain controller
3. Web services
4. Database services
5. Proxy server
6. File, printer and other resource sharing
METHODOLOGIES
1. Practical Demonstration w/ oral questioning
2. Interview
3. Porfolio
ASSESSMENT METHODS
1. Demonstration and Oral Questioning
2. Practical and written exam
3. Written report
LO 2. CONFIGURE NETWORK SERVICES
ASSESSMENT CRITERIA
1. Normal functions of server are checked in accordance with manufacturer’s instructions
2. Required modules /add-ons are installed/updated based on NOS installation procedures
3. Network services to be configured are confirmed based on user/system requirements
4. Operation of network services are checked based on user/system requirements
5. Unplanned events or conditions are responded to in accordance with established procedures
CONTENTS
1.
Set – up user access
2.
Configure network services
3.
Performed testing, documentation and pre deployment procedures
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
CONDITION
The students/trainees must be provided with the following
1.
Remote access
2.
Domain controller
3.
Web services
4.
Database services
5.
Proxy server
6.
File, printer and other resource sharing
METHODOLOGIES
1.
Practical Demonstration w/ oral questioning
2.
Interview
3.
Porfolio
ASSESSMENT METHODS
1.
Demonstration and Oral Questioning
2.
Practical and written exam
3.
Written report
LO 3. PERFORM TESTING, DOCUMENTATION AND PRE – DEPLOYMENT PROCEDURES
ASSESSMENT CRITERIA
1. Pre-deployment procedures is undertaken based on enterprise policies and procedures
2. Operation and security check are undertaken based on end-user requirements
3. Reports are prepared/completed according to enterprise policies and procedures.
CONTENTS
1.
Set – up user access
2.
Configure network services
3.
Performed testing, documentation and pre deployment procedures
CONDITION
The students/trainees must be provided with the following
1.
Remote access
2.
Domain controller
3.
Web services
4.
Database services
5.
Proxy server
6.
File, printer and other resource sharing
METHODOLOGIES
1.
Practical Demonstration w/ oral questioning
2.
Interview
3.
Porfolio
ASSESSMENT METHODS
1.
Demonstration and Oral Questioning
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2.
3.
Practical and written exam
Written report
SECTOR
ELECTRONICS SECTOR
UNIT OF COMPETENCY
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
MODULE TITLE
MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks.
NOMINAL DURATION
30
QUALIFICATION LEVEL
NC II
PREREQUISITE
HOURS
SET-UP COMPUTER NETWORKS
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Plan and prepare for maintenance and repair
LO 2. Maintain computer systems and networks
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
LO 3. Diagnose faults of computer systems and networks
LO 4. Rectify/correct defects in computer system and network
LO 5. Inspect and test the computer systems and networks
LO 1. PLAN AND PREPARE FOR MAINTENANCE
ASSESSMENT CRITERIA
1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements
2. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct
operation and safety
3. Materials necessary to complete the work are obtained in accordance with established procedures and
checked against job requirements.
4. OHS policies and procedures are followed in line with job requirements.
5. Computer systems and networks for maintenance are checked against job/service order or instructions and
specifications.
CONTENTS
1. Plan and prepare for maintenance and repair
2. Maintain computer system and network
3. Diagnosed faults and computer systems
4. Rectify/correct defects in computer systems and networks
5. Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1. Pliers
2. Screw drivers
3. Special tools
4. Soldering iron/gun
5. Wrenches
6. Utility knife/stripper
7. Hot air soldering station
8. LAN tester
9. Crimping tools
10. Maintenance bench
11. Power supply equipment
12. Multi meter
13. Calibrators
14. Signal generator
15. Oscilloscope
16. Appropriate software
17. Disk
18. Connectors
19. Adaptors
20. Wires and cables
21. Appropriate software
22. Computer storage media
23. Desktop computer
24. Googles/glasses
25. Mask
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
26. Gloves
27. Anti-static wrist wrap
28. Cables and connectors
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
3. Demonstration with oral questioning
LO 2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA
1. Appropriate personal protective equipment is used in line with standard procedures
2. Normal function of computer systems and networks are checked in accordance with manufacturer’s
instructions
3. Scheduled/periodic maintenance is performed in accordance with manufacturer’s requirements
4. Where necessary, needed repairs/replacements are made in accordance with established procedures.
5. Unplanned events or conditions are responded to in accordance with established procedures
CONTENTS
1.
Plan and prepare for maintenance and repair
2.
Maintain computer system and network
3.
Diagnosed faults and computer systems
4.
Rectify/correct defects in computer systems and networks
5.
Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1.
Pliers
2.
Screw drivers
3.
Special tools
4.
Soldering iron/gun
5.
Wrenches
6.
Utility knife/stripper
7.
Hot air soldering station
8.
LAN tester
9.
Crimping tools
10.
Maintenance bench
11.
Power supply equipment
12.
Multi meter
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
Calibrators
Signal generator
Oscilloscope
Appropriate software
Disk
Connectors
Adaptors
Wires and cables
Appropriate software
Computer storage media
Desktop computer
Googles/glasses
Mask
Gloves
Anti-static wrist wrap
Cables and connectors
METHODOLOGIES
1.
Observation
2.
Interview
3.
Oral questioning
4.
Portfolio
ASSESSMENT METHODS
1.
Observation
2.
Interview
3.
Demonstration with oral questioning
LO 3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA
1. Appropriate personal protective equipment is used in line with standard procedures
2. Faults or problems in the computer systems and networks are diagnosed according to requirements and in
line with the standard procedures
3. Contingency measures are managed and implemented in accordance with established procedures
4. Unplanned events or conditions are responded to in accordance with established procedures
CONTENTS
1.
Plan and prepare for maintenance and repair
2.
Maintain computer system and network
3.
Diagnosed faults and computer systems
4.
Rectify/correct defects in computer systems and networks
5.
Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1. LAN tester
64
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Power supply equipment
Multi meter
Calibrators
Signal generator
Oscilloscope
Appropriate software
Disk
Connectors
Adaptors
Wires and cables
22. Computer storage media
23. Desktop computer
24. Googles/glasses
Cables and connectors
METHODOLOGIES
1.
Observation
2.
Interview
3.
Oral questioning
4.
Portfolio
ASSESSMENT METHODS
1.
Observation
2.
Interview
3.
Demonstration with oral questioning
LO 4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEM AND NETWORK
ASSESSMENT CRITERIA
1. Appropriate personal protective equipment is used in line with standard procedures
2. Defective components or parts are replaced or corrected without damage to the surrounding environment or
services
3. Adjustments, if necessary are made in accordance with established procedures
4. Unplanned events or conditions are responded to in accordance with established procedures.
CONTENTS
1.
Plan and prepare for maintenance and repair
2.
Maintain computer system and network
3.
Diagnosed faults and computer systems
4.
Rectify/correct defects in computer systems and networks
5.
Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1.
LAN tester
2.
Power supply equipment
3.
Multi meter
4.
Calibrators
65
COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Signal generator
Oscilloscope
Appropriate software
Disk
Connectors
Adaptors
Wires and cables
22.
Computer storage media
23.
Desktop computer
24.
Googles/glasses
Cables and connectors
METHODOLOGIES
1.
Observation
2.
Interview
3.
Oral questioning
4.
Portfolio
ASSESSMENT METHODS
1.
Observation
2.
Interview
3.
Demonstration with oral questioning
LO 5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA
1. Final inspections are undertaken to ensure that the testing conducted on the device conforms with the
manufacturer’s instruction/manual
2. Computer systems and networks are checked/tested to ensure safe operation.
3. OHS standards and 5S principles are followed according to enterprise policies
4. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures
5. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management
program
6. Report is prepared and completed according to company requirements
CONTENTS
1.
Plan and prepare for maintenance and repair
2.
Maintain computer system and network
3.
Diagnosed faults and computer systems
4.
Rectify/correct defects in computer systems and networks
5.
Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1.
LAN tester
2.
Power supply equipment
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Multi meter
Calibrators
Signal generator
Oscilloscope
Appropriate software
Disk
Connectors
Adaptors
Wires and cables
Computer storage media
Desktop computer
Googles/glasses
Cables and connectors
METHODOLOGIES
1.
Observation
2.
Interview
3.
Oral questioning
4.
Portfolio
ASSESSMENT METHODS
1.
Observation
2.
Interview
3.
Demonstration with oral questioning
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COMPETENCY BASED CURRICULUM – COMPUTER SYSTEM SERVICING NC II