Appliances and Electronics Specialists in the Philippines Euromonitor International March 2023 APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES LIST OF CONTENTS AND TABLES KEY DATA FINDINGS.................................................................................................................. 1 2022 DEVELOPMENTS ............................................................................................................... 1 Improving economy encourages greater spending on non-food items ..................................... 1 Buy now, pay later becoming more prominent .......................................................................... 1 E-commerce expanding across the appliances and electronics specialists channel ................ 2 PROSPECTS AND OPPORTUNITIES......................................................................................... 2 Economic recovery will help drive demand in the appliances and electronics specialists channel ..................................................................................................................................... 2 E-commerce will continue to thrive at appliances and electronics specialists ........................... 2 Partnerships with finance companies will become increasingly important ................................ 3 CHANNEL DATA .......................................................................................................................... 3 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2017-2022 ............................................................................. 3 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022 ........................................................... 3 Appliances and Electronics Specialists GBO Company Shares: % Value 2018-2022 .......................................................................................... 3 Appliances and Electronics Specialists GBN Brand Shares: % Value 2019-2022 .................................................................................................... 4 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2019-2022 .................................................................................................... 4 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027 .......................................................... 4 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027 ........................................ 5 © Euromonitor International Passport i APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES KEY DATA FINDINGS ▪ Retail value sales increase by 8% in current terms in 2022 to PHP264 billion ▪ SM Retail Inc is the leading player in 2022, with a retail value share of 5% ▪ Retail sales are set to rise at a current value CAGR of 9% (2022 constant value CAGR of 5%) over the forecast period to PHP398 billion 2022 DEVELOPMENTS Improving economy encourages greater spending on non-food items With the economic recovery as well as the easing or lifting of COVID-19 restrictions in 2022, this year was seeing growth in the sales of appliances and electronics specialists. Not only was this being driven by increased foot traffic in malls and other shopping centres, but higher spending power among consumers was also encouraging the replacement of or new purchases of products like air conditioners, refrigerators, smart TVs etc sold at major chains like Abenson or SM Appliance. Growth in this channel was also supported by an improvement in the price points at appliances and electronics specialists, with XTREME Appliances, for example, which prides itself on its affordable appliances, having significantly expanded its presence in recent years, while also making its lines available in other appliances and electronics specialists, such as Abenson. The greater mobility is not only about the back-to-office order, but also a return to school, with both factors boosting demand at appliances and electronics specialists in 2022. For example, Abenson marketed back-to-school deals that offered laptops and PCs with maximised savings to support students returning to school. Buy now, pay later becoming more prominent Buy now, pay later was one of the driving forces in the growing demand for appliances and electronics products in 2022. Retailers such as Abenson and SM Appliance, for example, have tie-ups with banks such as Bank of the Philippine Islands and Banco de Oro to offer zerointerest instalment payment plans. Retailers are also increasing their offer of financial services, such as Home Credit, under which a retailer will have exclusive offers for shoppers opting for Home Credit. For example, Abenson offers free 2-month amortisation for consumers making purchases using Home Credit, which was encouraging shoppers to replace their appliances and electronics. Newcomer Atome is taking digitalisation and financial inclusion further by not only tying up with large chains of appliances and electronics specialists, but also independent outlets located near residential areas. Under Atome’s payment scheme, a shopper can enjoy a zero-interest 3month instalment payment plan when they purchase from retailers that work with Atome. This therefore allows shoppers to avoid interest fees as well as enjoying a lower initial outlay when making a purchase, which helps drive their accessibility to big-ticket items from appliances and electronics specialists. © Euromonitor International Passport 1 APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES E-commerce expanding across the appliances and electronics specialists channel Accessibility continued to be important in 2022, which goes well beyond the expansion of physical outlets. SM Retail led the e-commerce drive, particularly with the launch of its ShopSM app. Abenson and SM Appliance utilised their e-commerce sites to offer strong product listings for shoppers who did not want to leave their homes. Same-day delivery is guaranteed for some Abenson and SM Appliance items, depending on the location of the shopper. Ease of ordering, delivery and setting-up are big attractions for consumers when it comes to online shopping. There is also a growing recognition that marketplaces like Lazada and Shopee are also key channels when it comes to driving sales in appliances and electronics. By being present at events such as 10.10 Sale and 11.11 Sale, retailers like XTREME are finding new sources of growth for this channel. XTREME joined the 11.11 Sale on the Lazada and Shopee sites in November 2022, with promotions in these marketplaces during the sale helping to offer particularly good deals to consumers on products ranging from air conditioners, to Android TVs, microwaves or washing machines. PROSPECTS AND OPPORTUNITIES Economic recovery will help drive demand in the appliances and electronics specialists channel After the electronics and appliance specialists channel began its recovery in 2022, it is expected to continue seeing positive growth rates in current value terms over the forecast period, albeit not returning to its 2019 sales levels until 2024. The recovery will be supported by the fact that some electronics and appliance products are seen as necessities by many consumers, with brands’ aggressive marketing and promotions anticipated to support this perception. Concerns about having a home that is able to function as an office or school set-up will likely continue over the forecast period, even in the post-pandemic period, with needing to have connectivity for both work and school purposes still fresh in consumers’ minds after the pandemic’s home seclusion, helping to maintain demand for products such as laptops and PCs. Making the home a place for entertainment, as was needed during lockdown, will continue to be seen over the forecast period. Fundamentally, seeing the home as a well-rounded place for multiple purposes that go beyond home entertainment will support purchases in this channel. E-commerce will continue to thrive at appliances and electronics specialists Accessibility will continue to shape purchases of appliances and electronics, which makes it important for retailers to ensure they have a digital presence that offers easy shopping. With major players like Abenson, SM Appliance and XTREME all having enjoyed success in developing their e-commerce capabilities, this should encourage other appliances and electronics specialists to support their bricks-and-mortar outlets with a strong e-commerce presence. E-commerce can be a powerful tool in terms of generating demand because of the potential it has for offering exclusive discounts and deals that are not available on in-store purchases. The forecast period will also see increased smartphone penetration, which will further bolster opportunities for apps and app-based purchases. © Euromonitor International Passport 2 APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES Passport Partnerships with finance companies will become increasingly important Alongside the country’s anticipated economic recovery, the forecast period will continue to see a rise in financial inclusion of consumers in the Philippines, which should be able to carry over into purchasing capabilities for products at appliances and electronics specialists. With the success of buy now, pay later (BNPL) offerings, consumers who have no access to credit cards will continue to enjoy avenues like BNPL to help them purchase items in instalments and therefore reduce the initial cash outlay. The partnerships between appliances and electronics specialists and finance companies are also anticipated to become more robust over the forecast period, which will have a positive impact on demand for products in this channel as consumers will turn to finance companies to help them buy big-ticket items despite their budgetary constraints. CHANNEL DATA Table 1 2017-2022 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space Value sales PHP million Outlets Selling Space '000 sq m Source: 2017 2018 2019 2020 2021 2022 286,238.6 9,987.0 6,953.4 303,191.5 10,326.0 7,168.0 321,213.2 10,665.0 7,407.3 264,569.0 10,561.0 7,328.4 245,248.0 10,439.0 7,229.0 263,618.0 10,640.0 7,435.0 Euromonitor International from official statistics, trade associations, trade press, company research, trade interviews, trade sources Table 2 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022 % growth Value sales PHP million Outlets Selling Space '000 sq m Source: Table 3 2022 2021/22 2017-22 CAGR 2017/22 Total 7.5 1.9 2.8 -1.6 1.3 1.3 -7.9 6.5 6.9 Euromonitor International from official statistics, trade associations, trade press, company research, trade interviews, trade sources Appliances and Electronics Specialists GBO Company Shares: % Value 2018- % retail value rsp excl sales tax Company SM Retail Inc Abenson Inc Robinsons Retail Holdings Inc Suntouch Technology Corp Western Marketing Corp Anson Marketing & Commercial Inc Automatic Appliances Inc © Euromonitor International 2018 2019 2020 2021 2022 7.4 4.7 3.0 8.0 4.8 2.9 7.1 4.1 2.2 5.8 3.3 2.0 4.7 3.2 2.0 0.6 0.5 0.6 0.5 0.4 0.5 0.4 0.9 0.4 0.3 1.0 0.4 0.3 0.3 0.3 0.2 0.1 0.1 3 APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES Others Total Source: 83.6 100.0 84.9 100.0 87.1 100.0 88.3 100.0 Appliances and Electronics Specialists GBN Brand Shares: % Value 2019-2022 % retail value rsp excl sales tax Brand Company (GBO) SM Appliance Abenson Robinsons Xtreme Western Appliance Anson's Automatic Centre Others Total SM Retail Inc Abenson Inc Robinsons Retail Holdings Inc Suntouch Technology Corp Western Marketing Corp Anson Marketing & Commercial Inc Automatic Appliances Inc 2019 2020 2021 2022 8.0 4.8 2.9 7.1 4.1 2.2 5.8 3.3 2.0 4.7 3.2 2.0 0.6 0.5 0.4 0.5 0.4 0.9 0.4 0.3 1.0 0.4 0.3 0.3 82.9 100.0 0.2 84.9 100.0 0.1 87.1 100.0 0.1 88.3 100.0 Euromonitor International from official statistics, trade associations, trade press, company research, trade interviews, trade sources Table 5 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2019-2022 sites/outlets Brand (GBO) Abenson (Abenson Inc) Robinsons Appliances SM Appliance XTREME Appliances Western Appliance Anson's Automatic Centre Others Total Source: 82.9 100.0 Euromonitor International from official statistics, trade associations, trade press, company research, trade interviews, trade sources Table 4 Source: Passport Company (NBO) Abenson Ventures Inc Robinsons Retail Holdings Inc SM Retail Inc Suntouch Technology Corp Western Marketing Corp Anson Marketing & Commercial Inc Automatic Appliances Inc Others Total 2019 2020 2021 2022 132 92 132 92 132 91 133 90 88 20 16 87 5 19 15 91 42 19 14 86 44 20 14 20 10,297 10,665 20 10,191 10,561 10 10,040 10,439 12 10,241 10,640 Euromonitor International from official statistics, trade associations, trade press, company research, trade interviews, trade sources Table 6 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027 Value sales PHP million Outlets Selling Space '000 sq m Source: Note: 2022 2023 2024 2025 2026 2027 263,618.0 10,640.0 7,435.0 288,174.0 10,888.0 7,666.0 306,383.0 11,060.0 7,827.0 318,638.0 11,170.0 7,932.0 329,791.0 11,268.0 8,024.0 339,685.0 11,353.0 8,105.0 Euromonitor International from trade associations, trade press, company research, trade interviews, trade sources Forecast value data in constant terms © Euromonitor International 4 APPLIANCES AND ELECTRONICS SPECIALISTS IN THE PHILIPPINES Passport Table 7 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027 % growth Value sales PHP million Outlets Selling Space '000 sq m Source: Note: 2022/23 2022-27 CAGR 2022/27 Total 9.3 2.3 3.1 5.2 1.3 1.7 28.9 6.7 9.0 Euromonitor International from trade associations, trade press, company research, trade interviews, trade sources Forecast value data in constant terms © Euromonitor International 5