Uploaded by Dr. Gayatri Narasimhan

front office management introduction

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CHAPTER – 1
THE HOTEL INDUSTRY
FRONT OFFICE MANAGEMENT
Tourism is the activities of people
traveling to and staying in places
outside their usual environment for
leisure
business
other
purposes
WHY DO PEOPLE
TRAVEL
Sight
seeing
religious
Health
Leisure
Purpose
of
Travel
Friends
Sport
Shopping
Education
Business
WHAT IS SIGHT SEEING
ACTIVITY
OF VISITING THE
FAMOUS OR
INTERESTING
PLACES OF AN
AREA
LEISURE IS DEFINED
AS FREEDOM FROM
WORK, SCHOOL
OR OTHER
RESPONSIBILITIES
AND TASKS
CONTEST HELD
TO DETERMINE
THE BEST
ATHLETES AND
TEAMS
SHOPPING
TOURISM AS A
PRACTICE FOCUSED
ON THE ACQUISITION
OF PRODUCTS AND
SERVICES IN THE
VISITED PLACE
BUSINESS
TRAVEL IS TRAVEL UNDER
TAKEN FOR WORK
OR BUSINESS PURPOSES
• EDUCATIONAL TRAVEL IS
A CAREFULLY PLANNED
COMBINATION OF TOURS,
SITE VISITS AND LEARNING
OPPORTUNITIES.
• AN EDUCATIONAL
TOUR IS MORE THAN A
VACATION.
• IT'S A TOOL FOR
LEARNING AND SUCCESS
WITH FUN AND EXCITEMENT
FRIENDS
HEALTH TOURISM IS A WIDER TERM FOR TRAVEL THAT
FOCUSES ON MEDICAL TREATMENTS AND THE USE
OF HEALTHCARE SERVICES
• RELIGIOUS TOURISM IS A TYPE
OF TOURISM WITH TWO MAIN
SUBTYPES:
• PILGRIMAGE, MEANING TRAVEL
FOR RELIGIOUS OR SPIRITUAL
PURPOSES
• VISITING RELIGIOUS
MONUMENTS
• THIS IS IMPORTANT PART OF TOURISM
• TRAVELLING NEEDS BED TO SLEEP
• HOTELS SATISFIES THIS NEED
Hotels
Resorts
Motels
ACCOMMODATION
Camps
Lodges
Furnished
Apartments
Guest
houses
FURNISHED APARTMENT
Tourism Infrastructure
Roadways
Parks
Railways
Monumnets
Airports
Bus
stations
Entertainment
Infrastructure
Health
facilities
Telecomm
unications
Left
luggage
facility
Shops
Tour
guides
Customs
Money
exchange
Museums
ASSIGNMENT 1
Thank you
Dear Professional
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