WEEK 1 READING: FORM & NATURE OF BUSINESS Business Forms Available in Singapore 1. A sole proprietorship – A business owned by a single person, the sole proprietor a. As the sole proprietorship does not exist by itself, separate and apart from the sole proprietorship is considered “unincorporated”, meaning that it is not a separate legal entity, or a legal personality separate from the sole proprietor b. As the sole proprietor’s responsibility for the liabilities and business of the sole proprietorship is unlimited, the regulations governing sole proprietorship are relatively lesser than the regulations governing other types of business entities, where the owners’ liabilities may be limited 2. A partnership – A business firm owned by 2 or more partners a. It is an unincorporated association as it is not a separate legal entity separate from the partners b. In a general partnership, every partner in the partnership is liable jointly with the other partners for all the debts and obligations of the partnership incurred while he is a partner. Every partner’s liability is potentially unlimited. In Singapore, a general partnership can have a maximum of 20 partners, except for some professions c. In a limited partnership, a limited partner is not liable for the debts or obligations of the limited partnership beyond the amount of his agreed contribution. The general partner’s liability is unlimited. In Singapore, there is no limit to the number of partners in a limited partnership d. The regulations governing partnerships are relatively less than the regulations governing other types of business entities where the owners’ liabilities are limited. However, the regulations governing partnerships are relatively more than those governing sole proprietorships, as there are more owners involved e. When the limited partnership is publicly traded and listed on a national securities exchange, it is known as a master limited partnership 3. A limited liability partnership (LLP) – Formed by 2 or more partners, like a partnership a. An LLP is a separate legal entity or personality, whereas a partnership is not b. A partner of an LLP is only liable for his own wrongful act or omissions and is not liable for the obligations of the LLP or for the wrongful acts or omissions of the other partners of the LLP 4. A company a. A company is in law a legal entity with a legal existence. A company can exist longer and is not limited to the lifespan of a natural person. The existence of a company also makes it easier for contracts to be entered into b. A limited liability company means that the liability of the owners of the company is limited. The limited liability of the owners is a main reason why businessmen prefer to conduct business in the form of limited liability companies. The law limits their liability to encourage them to invest in the business. There are exceptions to the limited liability of the members, including cases of fraud or where the company is a sham or façade c. An unlimited liability company is one where the owners of the company have unlimited liability and are fully responsible for the debts of the company. The 1 law may require certain businesses to be conducted in the form of unlimited liability companies d. For both limited and unlimited companies, the company’s liability is unlimited. If the company is not able to pay its debt, it can be wound up and dissolved. Most limited liability companies issue shares e. Companies limited by guarantee do not issue shares. If the company is wound up, a member pays the amount which he has agreed to contribute on winding up f. A private company must satisfy 2 requirements. It must limit its members to not more than 50 and there must be restriction on the right of members to transfer their shares g. A public company can have more than 50 members, or it can have no restriction on the right of its members to transfer their shares or both h. Listed companies are public companies and not private companies because a listed company normally has more than 50 members and the right of the shareholders to sell their shares is not restricted 5. Co-operative or Co-operative societies – A group of persons who join together to pool resources to promote their interests a. Basic structure of a co-operative society: b. In Singapore, a co-operative society is a body corporate and has separate legal personality, like a company. An individual member can hold not more than 20% of the share capital of a co-operative society and has only 1 vote regardless of the number of shares he owns. A company is prohibited from becoming a member of a co-operative society, which lessens the profit motive of cooperatives c. 6. Social enterprises – A business which aims to strike a balance between the making of profits and the achievement of social purposes 2 a. In Singapore, social enterprises take the form of companies, co-operatives or societies. Singapore does not have any specialised business form for social enterprises, unlike other countries 7. Unit trust – An arrangement where a trustee(s) holds property for the real owner called the beneficiary a. Unit trust structure: b. To protect himself, the actual owner or beneficiary can ask the trustee to sign a document (such as a trust deed) stating that the trustee is holding the property on trust for the beneficiary c. In the case of a unit trust, the investors collectively invest in the unit trust and are issued units in the unit trust. The investment of a unit trust is handled by a manager, which must be independent of the trustee 8. REITs (Real Estate Investment Trust) a. It takes the form of a unit trust but invests predominantly in real estate 9. Business trusts a. It is like a unit trust where the investment is held on trust for the investors, but it does not have separate trustee and manager b. Business trust structure: 10. Chit fund – A group of persons each contribute an equal amount into a pool a. The pool is lent to the person who is willing to pay the highest interest. When the borrower repays the loan plus interest, the money is divided amongst those who contributed towards the pool Foreign Hybrid Business Forms 1. A community interest company (CIC) – Originated from the UK a. It must meet a “community interest benefit test” 3 2. 3. 4. 5. b. The assets of a CIC are locked up for charitable purposes. If the CIC is dissolved, the remaining assets, after payment of liabilities, must be transferred to another CIC or charity c. There are limits on how much dividends are payable to the members, which is presently fixed at 35% of distributable profits A low-profit limited liability company (L3C) a. Non-profit: It must have a primarily charitable purpose with profit making as a secondary purpose b. Profit: Investors are entitled to distributions and appreciation in their investment A benefit corporation a. They are required to publicly report on their overall social and environmental performance against a third-party standard annually B Corporation a. B Corporations are corporations certified by B Labs, a non-profit organisation, to meet certain standards of social and environmental performance A flexible purpose corporation (FPC) a. An FPC must specify at least 1 “special purpose” in its constitutive document. It is primarily intended for use by for-profit companies seeking traditional capital market investment. It is expressly allowed to promote the interest of the community or the employees rather than the members Foreign Businesses in Singapore A foreign business that engages in business in the host country has a number of options: 1. It can duly register itself in the host country as a branch or it can set up a subsidiary company in the host country 2. When a company establishes a branch in the host country, the branch exists as a part of the company and not as a separate entity 3. A subsidiary, on the other hand, is an entity separate from the foreign company 4. An entity with branches may find it easier to relocate moneys, assets and personnel among its branches as all the branches are part of the same entity. However, each branch’s prospects may be dependent on the other branches of the entity 5. A foreign company can also engage in business through a local agent or distributor. In Singapore, if a foreign company does not engage in business in Singapore but merely wants an outpost for market research, feasibility studies and liaison work, it can set up a Singapore Representative Office Entities not Primarily for Profit 1. Societies – A group of people coming together for a common purpose a. In Singapore, societies are associations of 10 or more persons and are not bodies corporate. A judgment against a society cannot be enforced against its officer or members 2. Trade unions – Associations of workmen or employers a. Its principal object is to promote the interests of the workmen or employers 4 3. Management corporations – A body corporate formed when a development is subdivided into separate units a. Each unit can be owned by a separate owner 4. Companies limited by guarantee a. Not entities for profit 5. Non-profit organisations, charities and institutions of public character a. A non-profit organisation does not have profit as its main objective, even if profit is actually made, whereas a for-profit organisation is expected to do so b. In Singapore, non-profit organisations that are exclusively charitable can be registered in Singapore as charities. This gives them tax exempt status and the status of a charity to help them raise funds from the public c. In Singapore, some charities are further registered as Institutions of Public Character (IPC). Donations to IPCs enjoy tax deductions d. The separation between charities and businesses helps the charities to operate as charities thereby gaining them tax exempt status while the businesses continue to operate on a commercial basis subject to tax 6. Non-governmental organisations (NGOs) a. Organisations that are not part of the government or are independent of the government b. Include societies and charities 7. Mutual benefit organisations a. Organisations in which their members pool funds to provide relief in times of need The Corporate Structure 1. The board of directors a. Currently, a Singapore company need only have 1 director as long as he satisfies the requirements, such as residency b. The head of the board of directors is commonly called the Chairman of the Board 2. The responsibility of the directors – To manage the business of the company a. The directors of a company are fiduciaries of the company, which are persons entrusted with property or power for the benefit of another person, called the principal or beneficiary b. The duty to act with due skill, care and diligence means that the directors must not be careless, reckless, or absent-minded c. The duty to act in the best interest of the company means that the director cannot act in the director’s own interest or the interest of other person other than the company d. The duty to disclose and act transparently is to ensure that the director is indeed acting properly and discharging his duties to the company e. The directors are accorded protection under the business judgment rule. Under the rule, the court defers to the business judgment of directors and corporate executives as long as certain requirements are fulfilled. The directors may be free from liability from a bad decision taken honestly and in good faith 5 3. Types of directors a. Executive director – Director and executive i. Usually considered to be not an independent director because the executive director is involved in the management of the company ii. Small companies usually have only executive directors b. Non-executive director – Director but not executive c. Independent director – Director who can exercise independent business judgment i. Sometimes, to be independent, the director must also be independent of the major shareholders of the company as well as the executives d. Non-independent director – Director who cannot exercise independent business judgment 4. Nominee directors and real directors a. Nominee director acts according to the instructions of the real director 5. The board committees a. Some companies, such as listed and larger companies, have board committees to assist the board of directors. Smaller companies usually do not have board committees b. In Singapore, a listed company is required to have an audit committee. The functions of an audit committee include the review of the audit plan, internal accounting controls, internal audit procedures and the financial statements 6. The management a. Comprises the executives who manage the business of the company 7. The secretary a. In charge of preparing the documents for the company and for calling and recording the meetings of directors and members 8. The auditor a. In charge of auditing the financial statements of the company and reporting on the financial statements to the members of the company b. In Singapore, some companies are exempted from appointing auditors and audit requirements, in particular, small private limited companies 9. The members, shareholders, or stockholders – Owners of the company a. The members usually control the appointment and removal of directors in Singapore b. There can be more than 1 type or class of members, most commonly, the ordinary shareholders c. Sometimes the real owners, called controllers, control the company from behind the members d. Dividends can be distributed to members by way of cash or in specie (property) 10. Variations in company structure a. Companies range in size from a small standalone company to a multinational b. A global company can operate as 1 company with branches in various countries or it can operate through subsidiaries in the countries concerned 11. Foreign differences a. Two-tier boards i. Comprises a supervisory board and a management board 6 ii. The supervisory board oversees and appoints the members of the management board and must approve major business decisions b. Communist party committees The Life Cycle of a Company 1. Incorporation a. A company is incorporated when the legal requirements have been satisfied 2. Operations a. A company can obtain funds from various sources: i. Members of the company – From time to time, the company can raise additional funds from the existing members or from new members, such as private equity funds or other investors ii. Lenders – Such as banks, financial institution and individuals iii. Suppliers of goods on credit terms iv. Retained earnings v. Government subsidies b. Not all companies are in operation. Sometimes, companies remain dormant after incorporation or become dormant after ceasing their business operations. The company may remain dormant until the company operates again or is dissolved 3. Receivership a. The objective of the receivership is the realization of the properties and assets for the benefit of the creditor 4. Scheme of arrangement a. In a scheme of arrangement, the members and creditors agree to restructure the debts of the company 5. Judicial management of the company a. Judicial management is where the court allows the company a period of time to restructure or rehabilitate itself. During this time, the creditors are not allowed to take any legal action against the company 6. Dissolution of the company a. Reasons for dissolution: i. It is no longer viable and is making losses ii. It has outlived its purpose iii. It has become redundant after it merged with another company or after its assets have been taken over iv. The members want to break it up and divide up the assets v. The members cannot get along with each other b. When the winding up process is completed, the company is dissolved and no longer exists as a legal person Problems with the Company 1. Legal personality a. Sometimes when many managers are involved, it becomes difficult to identify the culprit involved. With the multiplication of companies, it becomes easier 7 to evade regulations. Sometimes managers and directors seek to evade responsibility on the ground that the person liable is the company and not them 2. Limited liability a. The rationale for limited liability is the encouragement of risk-taking by the members of the company 3. Liability of directors and managers a. Members, directors, and managements try to escape from liability by taking advantage of a company’s legal personality and limited liability. In response, the law imposes liability on the members, directors and management where appropriate b. Many areas of immunity still apply, such as the application of the business judgment rule, to deflect liability from the members, directors or management 4. Conflict of interest and problem with the corporate structure a. Factors contributing to the growth in the power of management: i. Increase in the size of the corporation ii. Skill and business acumen required to manage the company iii. The dispersed and fragmented nature of shareholdings of companies iv. The short-term outlook and interest of shareholders v. The shareholders’ emphasis on investment rather than ownership vi. The right of management to withhold certain information from the shareholders vii. Managers who also serve as directors thereby wielding substantial influence over the board of directors b. The increase in management power relative to the shareholders and directors has given rise to problems, such as agency problems, lack of control over management and conflict of interest. This has led to excessive compensations for managers, excessive retirement plans (golden parachute), insider trading and difficulty in removing incompetent management c. Measures proposed or implemented to address these problems: i. Improving the composition of the board of directors ii. Establishing board committees iii. Enhancing the shareholders’ role 1. Even if the resolution pushed for by shareholders is not passed, the debates and discussions will publicise their causes. Where appropriate, shareholders can sue the company or its directors iv. Whistleblowing mechanism v. Tightening the laws and issuance of codes 8 WEEK 1 LESSON Directors have the overall responsibility. Their role is higher than that of the executives, and they make decisions for the company Executives manage the business, but they may or may not be directors. They execute the decisions made by the directors Company structure: 1. All directors being executive directors, but not all executives being directors → Mostly seen in SMEs 2. Some are just directors, and some are just executives, but there are some executive directors → Mostly seen in listed companies and MNCs 3. Only directors and executives, but no overlapping roles → Mostly seen in not-forprofit companies and charities, where usage of money is restricted. This is to have more control, since there is a separation between directors and executives 4. All executives are executive directors, but not all directors are executives → Mostly seen in small companies, and this is not very common. This is to give the investors some control of the company 5. All are executive directors → Mostly seen in new start-ups, where nobody is hired yet, so the founders are both directors and executives Rationale for having a: 1. Director who is not an executive – Makes important decisions only and not actually carry out the work. Only controls the business 2. Director who is independent from the executives – Controls the management 3. Director who is independent from the executives and the majority shareholders – Ensures the director will not make decisions that favour the interests of the majority shareholders, at the expense of the minority shareholders 4. Director who is independent from the executives and the major shareholders – Protects the minor shareholders 5. Director who is independent from the executives and the shareholders – Conflict resolution and protects the company’s interests. Protects the government’s interests and other employees Majority shareholders are those who own more than 50% of the shares. Major shareholders are those who have a lot of shares, but not necessarily more than 50% of the shares, and it depends on how it is defined by the company Executive directors cannot be independent A chairman may be executive chairman, and a CEO can work as a director as well, so they are not necessarily independent Rights and protection: 1. Business judgment rule – As long as you made the decision for the business in the best interests of the business, you will not be punishable by law, even if the business fails 9 2. Separate personality – Your company is considered as a different entity from you, so you are not liable for the full extent of the company’s losses, even if the company declares bankrupt Duties and liabilities in law: 1. Piercing the corporate veil – Looking at the real person who should be held accountable for the business 2. Fiduciary duty – Placed in the position of trust to act in the best interests of the company. Fiduciary comes from the word trust and confide Agency is needed because the company has no body, so it needs the managers to perform tasks for the company Conflict of interest can occur when decisions in the best interests of your company and its directions conflict decisions in your own interests or the interests of those whose influence you are under A legal person is someone who is considered a person from the legal point of view, and is accorded rights of a person Company as a legal person: Attributes Legal Person Space The company can operate in multiple places at the same time Time The company can outlive any individual Mental The company is a mental construct, it needs rights accorded to a person (to own property, to open a bank account), as well as duties and liabilities of a person Usefulness The company doesn’t have a physical body, so it can be expanded to many different locations at any point in time Not limited by a natural lifespan of a human, which is relatively short and uncertain Can represent a large group of people, in order to facilitate business. The company can enter into a contract with anybody Problems The problem is regarding regulation. Companies can defraud people and then leave. There is a limitation in the punishments that can be meted out to the business Difficulty in managing the people, and hard to pinpoint the culprit when something goes wrong. The company is the contractual party, so if there is a breach of contract, the individuals are not liable Ways legal personality can be used: • A company can create another company at a tax haven and transfer the ownership of the brand to that company, and the profit is used to pay the new company for the 10 • • rights of using its brand name, which reduces profits so that tax is reduced yet you can retain the cash yourself In order to protect your assets from your liabilities, you can create different companies, 1 for your assets and 1 for your liabilities In order to maximise protection for your assets, have multiple companies, so that even if 1 fails, the rest will be protected and not affected by the failure of that 1 company Limited liability companies exist to encourage risk-taking and investments, but this can be abused by the shareholders. The limited liability company is fully liable to the creditors, but its shareholders are not liable to the creditors, since they have limited liability Corporate structure (hierarchy in the corporation) is useful because everyone has their own roles that they’re supposed to perform, but there may be oversight and transparency issues, since the non-executives will not know what the executives are doing. Abuse of the corporate structure can only be prevented by having good managers, and punishing the culprits using law People of the same character tend to work together, because they can work well in a team and there will be fewer conflicts. So, in a company, most employees think alike and work in a certain manner 11 WEEK 1 CASE 1: AGENCY – F&N and Lee Hsien Yang Summary: F&N CEO Lee Hsien Yang is going to be paid $1 million as director’s fees and $0.25 million as the chairman. The 2 roles of consultant and CEO has been collapsed into one so as not to have problems of possible conflict of interest, accountability and transparency Was there a conflict of interest when Lee Hsien Yang acted as both the non-executive Chairman and consultant at the same time? • There was a conflict of interest when Lee Hsien Yang acted as both the non-executive Chairman and consultant at the same time, because the board will need to ensure objective evaluation of the consultant’s services and that would be hard to do so if the consultant was also the Chairman at the same time • There may also not be much of a conflict of interest since Lee Hsien Yang has many achievements under his belt to prove his skills, since he has worked in SingTel before and has led SingTel to greater heights previously • F&N and the shareholders approved his remuneration of $1.25 million a year, and since the shareholders are the owners of the company, the public cannot complain about it • The difficulty is in showing that there is an actual conflict of interest • Arguments for conflict of interest: o He may give advice as a consultant that personally benefits him although he should be acting in the best interests of the company o He may still have influence over some directors even if he’s not in the meetings • Arguments against conflict of interest: o When his advice is being discussed, he can be asked to sit out of the meetings WEEK 1 CASE 2: LEGAL PERSONALITY – OPENNET Summary: OpenNet failed to challenge 3 decisions of the Infocomm Development Authority (IDA) in relation to the ownership and control of the infrastructure to be used to run its fibre-optic network. CityNet Infrastructure Management had been granted a licence by the IDA to operate infrastructure facilities. The licence requires CityNet to ensure that it does not come under the effective control of any other telecommunication licensee. CityNet’s customers include operators like OpenNet and SingTel, but it may also serve other licensees in the future CityNet and NetLink Trust are not completely independent of SingTel because SingTel sold its underlying assets and infrastructure to CityNet, which was to manage the assets placed in NetLink Trust. Although CityNet’s board is staffed with independent directors, SingTel can still appoint up to 30% of the board CityNet holds assets for SingTel and the trustee-manager CityNet and real owner SingTel have a relationship of business trust WEEK 1 CASE 3: LIMITED LIABILITY – ANAERGIA 12 Summary: Anaergia Pte Ltd, formerly affiliated with Anaergia, the MNC, has not paid more than $1.2 million to sub-contractors for a project to use food waste to generate more electricity. It then sold off the project to Anaergia Singapore Pte Ltd, which isn’t responsible for the debt it owes to the sub-contractors. Anaergia Pte Ltd has been renamed APL Bioengg Pte Ltd and has changed directors twice since being sold. There is no minimum paid-up capital requirement set by the EDB and PUB for research projects, so as to avoid disadvantaging small firms with promising new technologies. PUB can assess its payment process and consider reimbursement of the technology provider only after payment receipts for work done by subcontractors or equipment bought are verified Anaergia, the MNC, was formerly affiliated with Anaergia Pte Ltd and Anaergia Pte Ltd did not pay its sub-contractors $1.2 million and the project was sold off to Anaergia Singapore Pte Ltd, which isn’t responsible for the debt of Anaergia Pte Ltd. Such action was not morally responsible of Anaergia and has tarnished its reputation In this case, the contract has been terminated, so PUB is no longer liable to pay Anaergia Pte Ltd, so the sub-contractors will not be paid. So the balance money will have to be paid by the new owner. Anaergia is not liable to the sub-contractors because of the concept of limited liability, which is a problem for the creditors WEEK 1 CASE 4: LEGAL PERSONALITY – DEUTSCHE BANK Summary: When banks commit misconducts, they are only charged with fines which are paid using the shareholders’ money, but the executives and individuals from the banks who are actually involved in the misconduct are not singled out for punishment due to deferred prosecution agreements (DPAs) and regulatory settlements that has followed the financial crisis. This allows banks to withhold significant details about their past misconduct, such as the identities of those responsible or the magnitude of their violations, making it impossible for outsiders to know whether the penalty is appropriate Deferred prosecution agreements (DPAs) and regulatory settlements that has followed the financial crisis allow the banks to admit wrongdoing, but critically without disclosing significant details about their past misconduct, such as the identities of those responsible or the magnitude of their violations. This means no individuals, such as executives, will have to take responsibility and punishment for their misconduct, and the bank can just pay a penalty fine using the shareholders’ money to get off the hook WEEK 1 CASE 5: CORPORATE STRUCTURE – ENRON CORPORATION Summary: Enron resorted to various dubious practices to inflate its revenues and profits and hide its debts and liabilities. 3 factors: • Enron needed cash but it was reluctant to issue equity for fear that the issuance of equity would depress its stock price 13 • • Enron needed to maintain an investment grade credit rating and its financial ratios Enron needed to cover up its business failures and losses Despite the schemes, Enron’s problems became more and more dire. After a series of disclosures and restatements, Enron filed for bankruptcy on 2 Dec 2001. Enron’s bankruptcy led to a loss of US$60 billion worth of investors’ stock value and left 5,600 employees jobless Reasons why nobody stopped the mismanagement of Enron: • Need to maintain high earnings, stock price and investment grade credit rating • Enron’s compensation system provided a tempting incentive to distort its financial results • Enron’s management were more concerned with justifying a desired result • Enron officers were able to pressure third parties to accommodate Enron’s financial statement objectives, by using Enron’s economic power • There were many incomplete disclosure by these officers to the Enron Board and the public • Enron’s auditors, Anderson, failed to provide checks and balances against Enron’s officers’ wrongdoing, because Anderson didn’t provide the requisite information to the Audit Committee, preventing the Audit Committee from performing its function properly • Enron’s in-house attorneys failed to provide checks and balances against Enron’s officers’ wrongdoing • Enron’s CEO and COO, Kenneth Lay and Jeffrey Skilling, failed to provide checks and balances, and they did little to help the Outside Directors serve effectively as a check on the wrongful conduct • The Enron Board failed to provide checks and balances. The Enron Board was unusually large, leading to a tendency for individual directors not to feel personal responsibility • The oversight by the Finance Committee and the Audit Committee was poor and they did not serve as an effective check, such as not seeing or asking for a complete list of Enron’s obligations and the committees not properly reviewing the matters presented before them Reasons why the Enron corporate structure failed to stop the dishonest executives: • • The executives were the ones who carried out business in such a way that breached the rules. The directors may be in the wrong also if they knew about what the executives were doing wrong and did not stop them, but this is unlikely. In the end, the shareholders are the ones paying the fines for the company. The government cannot be sure who is actually the one responsible, so it is easier to fine the entire company The executive directors are the ones actually responsible for the Enron case, but nobody else stopped them. The independent directors didn’t stop the executive directors. Independent directors didn’t go to office, so they won’t know what the executive directors are doing. But if the independent directors go to office to control the executives, they won’t be independent anymore. This is where the conflict lies. The independent directors only rely on the information given to them by the 14 • executives, so if the executives are conducting wrongdoings, they won’t be informed of it The board of committees will also similarly not be able to put a stop to the misconducts of the executives. The shareholders rely on the financial statements given to them by the auditors, but the financial statements are inflated and prepared by the executives, so they won’t know what’s actually going on in the company, so the shareholders cannot put a stop to the misconducts of the executives. The employees are too low-level, they do not have any influence over what the executives are doing. They can whistle-blow but it doesn’t help if they report to the executives, since the executives are the ones conducting wrongdoings 15 WEEK 2 READING 1: MANAGING FOR STAKEHOLDERS – TRADE-OFFS OR VALUE CREATION The central insight of stakeholder theory is the jointness of stakeholder interests. Managing for stakeholders asks us to see stakeholders as “bound together by the jointness of their interests”. The executive’s or entrepreneur’s job is to manage and shape these relationships. The idea that 1 particular group always gets priority is deeply flawed. The very nature of capitalism itself is putting together a deal, or a contract, or a set of relationships among stakeholders so that all can win continuously over a long period of time. The very heart of capitalism and its entrepreneurial spirit is in figuring out how to meet the demands of customers, suppliers, employees, communities, and financiers, so that all win 3 interconnected ideas of stakeholder theory: 1. No stakeholder stands alone in the process of value creation. The stakes of each stakeholder group are multi-faceted, and inherently connected to each other a. When there is dissonance, the time is ripe to try and find a reframing of the basic business proposition so that more stakeholders win continuously over time. Rather than give in to trade-offs, executives should first try to reframe the questions b. Serving all your stakeholders is the best way to produce long-term results and create a growing, prosperous company. There is no conflict between serving all your stakeholders and providing excellent returns for shareholders. In the long-term, it is impossible to have one without the other. However, serving all these stakeholder groups requires discipline, vision, and committed leadership 2. The primary responsibility of the executive is to create as much value as possible for stakeholders, without resorting to trade-offs. If trade-offs have to be made, because of a failure of imagination, time pressure, or other reasons, then the obvious next step is to try and figure out how to improve the trade-offs for all sides a. The key idea that holds this value creation mindset together is the idea that businesses can have a purpose. Capitalism works because we can pursue our purpose with others 3. Executives and academics, especially, must understand that business is fully situated in the realm of humanity. Businesses are not mere placeholders for social roles. As such, matters of ethics are routine when one takes a “managing for stakeholders” approach a. Businesses work in part because of our urge to create things with others and for others. The assumption of narrow self-interest is extremely limiting and can be self-reinforcing – people can begin to act in a narrow self-interested way if they believe that is what is expected of them. There can be non-monetary reasons for why people go to work each day 16 WEEK 2 READING 2: THE DEFECTS OF STAKEHOLDER THEORY Reversal of meaning and function - Originally, stakeholders were identified as those without whom an organisation could not survive, those in whom the organisation had a stake. Now, in contrast, stakeholders are more commonly identified as those who have a stake in an organisation. This represents a radical shift, from those who affect the organisation, to those who are affected by it, increasing dramatically the number of groups identified as stakeholders Stakeholder theory is incompatible with business - Although originally proposed as a way of improving strategic planning in business, and more recently as a way of making business conduct more ethical, stakeholder theory in fact wholly precludes the activity of business as it has traditionally been understood. This is because the definitive stakeholder aim – balancing benefits for all stakeholders – precludes all objectives which favour particular groups Balancing stakeholder benefits is an unworkable objective - The number of people whose benefits need to be taken into account is infinite - Stakeholder theory does not explain what should count as a benefit for the purposes of balancing benefits - Stakeholder theory provides no guidance as to how the balance of the relevant benefits is to be struck, even if they could somehow be identified. Stakeholder theory gives no clue as to how to rank or reconcile the normally conflicting interests of stakeholders - The way that conflicts are resolved is by using the substantive goal of the organisation as a decision criterion. That purpose enables managers to identify which groups need to be considered, and which of their perceived benefits are relevant and legitimate; it indicates how benefits are to be ranked, and how conflicts are to be resolved. The only way that stakeholder theory can be made workable, is to employ the very substantive objectives that it explicitly rejects Stakeholder theory is incompatible with corporate governance - The key concept in corporate governance is accountability: the accountability of directors to shareholders, and the accountability of corporate employees and other corporate agents to the corporation via the directors. Stakeholder theory is inimical to them both - Multiple accountability can only function if everyone involved accepts a clear common purpose. But that is what stakeholder theory conspicuously rejects - Stakeholder theory provides no effective standard against which corporate agents can be judged. Managers responsible for interpreting as well as implementing it are effectively left free to pursue their own arbitrary ends - Despite the pious hopes which are so often attached to stakeholder theory, it is unlikely to improve either corporate performance or corporate governance The stakeholder theory of accountability is unjustified - That an organisation must take many factors into account, does not give them any right to hold it to account. Nor does the fact that various groups are affected by an organisation give them any right to control it 17 The performance argument - Practical success of stakeholder-oriented strategies does not and cannot justify accountability to stakeholders Treating stakeholders as ends - Treating stakeholders as ends is thought to be a less effective way to achieving substantive objectives - It is sometimes claimed that treating stakeholders as means to others’ ends is morally wrong. Far from supporting stakeholder theory, the requirement to treat persons as ends effectively precludes it The parallel with government - Another unsuccessful argument for accountability to all stakeholders comes from confusing corporate governance with government - The argument overlooks the special nature of government: government is different from all other organisations because of its monopoly on the legitimate use of physical violence. Since organisations have no coercive power, there is no need to hold them accountable for its use - Non-governmental organisations are too different from governments for the comparison to be valid. Organisations are properly accountable only to some of their stakeholders: for corporations, to the shareholders and those with whom the corporation has entered into specific contractual agreements The social contract argument - Though organisations depend on the willing cooperation of the members of society, that does not give society at large any right to hold them to account. Organisations must indeed take various groups into account. But they are answerable to those groups only in so far as the law or specific contractual arrangements have made them so - Even organisations which require formal authorisation have no general obligation to society to which they can be held accountable by all stakeholders - The undeniable fact that some groups may have power over an organisation – even the power to destroy that organisation – does not, and cannot, give those groups legitimate authority over the organisation, or the right to hold it to account. Claims to justify accountability require demonstrations of entitlement, not displays of raw power Stakeholder theory undermines private property, agency and wealth - Stakeholder theory undermines 2 of the most fundamental features that characterise modern society: private property and the duties that agents owe to principals - Stakeholder theory undermines private property, because it denies owners the right to determine how their property will be used. The owners of assets are prevented from devoting their property unequivocally to the ends of their choice. The fact that shareholders are sometimes unwilling or unable actively to protect their interests does not entitle other stakeholders to commandeer corporate property - Stakeholder theory makes the critical relationship between agents and principals unworkable, by denying that agents have any particular duty to their principals. According to stakeholder theory, organisational agents are equally accountable to all stakeholders – and thus to no one 18 - Stakeholder theory is so popular because its implications are seldom recognised. It also seems to offer a free lunch; it attracts those who would like to enjoy the benefits of business without the discipline of business. But they are mistaken because the wealth that they want from business will not be available if the essential business objective of maximising long-term owner value is forsaken, and investors are not allowed to reap the benefits of their investments The appropriate use of the stakeholder concept 1. As a convenient reminder a. Stakeholders need to be considered both to improve organisations’ chances of achieving their objectives, and to ensure that their conduct is ethical b. Although a business’s responsibilities to stakeholders are limited to those created by law and specific agreements, business cannot afford to ignore any stakeholder concern that might affect its ability to generate long-term owner value c. To be ethical, a business must treat all its stakeholders ethically. It means treating all stakeholders with ‘distributive justice’ and ‘ordinary decency’ 2. As the key to ‘social responsibility’ a. Although only owners have the right to change the business’s objectives, everyone can influence business conduct b. To the extent that the term ‘stakeholder’ helps remind people of their individual responsibilities to act conscientiously, it serves a second valuable function 19 WEEK 2 LESSON Stakeholder Theory: • To prosper over time, every company must not only deliver financial performance, but also show how it makes a positive contribution to society. Companies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate • Without a sense of purpose, no company, either public or private, can achieve its full potential. It will ultimately lose the license to operate from key stakeholders • Serving all your stakeholders is the best way to produce long-term results and create a growing, prosperous company • Building and leading a great company has always been about managing for stakeholders. This much is perhaps uncontroversial, and has in fact become a mainstream idea about business all over the world • Managing for stakeholders is about creating as much value as possible for stakeholders, without resorting to trade-offs • Business can be understood as a set of relationships among groups which have a stake in the activities that make up the business. Business is about how customers, suppliers, employees, financiers (stockholders, bondholders, banks, etc.), communities and managers interact and create value. Customers, suppliers, employees, financiers, communities, and managers are all key parts of today’s business organisation • Stakeholders that are difficult to please, critics, employees who push back, even conflicts of values, all can be sources of value creation, when approached with the “no trade-off” mindset of managing for stakeholders • The primary responsibility of the executive is to create as much value as possible for stakeholders • Where stakeholder interests conflict, the executive must find a way to rethink the problems, so that these interests can go together, so that even more value can be created for each • In this mindset of managing for stakeholders, executives play a special role • All of these organisations have to generate profits, or else they cannot pursue their purposes. We cannot emphasise this idea too much. Capitalism works because we can pursue our purpose with others • The point is that if an entrepreneur or an executive can find a purpose that speaks to the hearts and minds of key stakeholders, it is more likely that there will be sustained success Yardsticks to determine the fairness of Walmart’s associate’s pay: Responsibilities undertaken by the employees, as compared to those of the retail workers in other companies Retail average < Retail average, excluding the discounts and profit sharing, so it may not be fair Minimum wage > Minimum wage, so it should be fair Poverty line < Poverty line for sole breadwinner families, so it may not be fair 20 Differences between the market and stakeholder theory: Criteria Stakeholder Theory Today’s Capitalism Value Walmart should give the Pay the employees enough to retain employees more benefits them. Use demand and supply to see the and create more value for market pricing for the employees’ wage them There is no defined value. Whether or not my products bring you Everything depends on what value is on your part. I value profits, and it you consider valuable. is defined objectively Everything is subjective Value Price Subjectivity There is subjectivity of value. Profit-making. Consumers decide for of Value Different criteria to consider themselves whether a good or service is for different people good for them Stakeholders Must determine whether No differentiation between stakeholders someone is your stakeholder, and non-stakeholders. Consider whether and if they are, then you people are going to provide benefits for must create value for them the company or not Creation of Persons who harm the Sue / Eliminate. Solve the problems. Value business → Treat them as a Ignore. Treat the feedback as constructive source of value creation criticism in order to improve Persons the business harms Ignore. Some harm is unavoidable, such → Cannot harm anyone. as environmental damage and pollution Compensate or create value for them Trade-offs Avoid trade-offs Give profits to shareholders. The company will not consider whether there are any trade-offs. Take trade-offs as a given Executives Focus on creating value for Executives are under the control of the all stakeholders without directors and shareholders. They are trade-offs answerable to the shareholders who are the owners of the company Corporations Ultimately, the success of the Most of the profits will be given to the company is for the benefits shareholders, since they are the owners of all stakeholders of the company Profit Profitable long-term, but Profitable, but profit dividends are only profits should be shared and shared among the shareholders used to create value for all stakeholders Value is subjective, depending on the scarcity of the good, and what each individual values Stake means to claim your ownership of something. You stand to lose something if something goes wrong 21 According to Stakeholder Theory, it is hard for a business to not harm anyone and create value at the same time, depending on the definition of harm. Even space occupied by a business organisation represents an opportunity cost, which may constitute harm There are many things to consider, and it is hard to achieve no trade-offs in reality The advantages of Capitalism include passive income and having more time to pursue your own interests. However, the consequences of Capitalism include inequality, and social gap between the rich and the poor The alternative to the shareholders’ corporation is workers’ cooperatives Comparison between Corporations and Workers’ Cooperatives: Attribute Capitalist Workers’ Implications Corporations Cooperatives The Members (The Owners) Types of Shareholders, not Workers in the Members workers cooperatives Number of Larger Smaller Members Financing More Less Less investments for workers’ from cooperatives since the workers Members are not as rich as other investors Profit Goes to Goes to workers Conflict of interest since workers shareholders work but shareholders get the profits Loss Only Workers will suffer shareholders, not the loss workers, will suffer the loss Rights of 1 share, 1 vote 1 member, 1 vote The more shares you have, the Members more you can overrule the minority shareholders → Greater fairness and equality in workers’ cooperatives Differences Depends on how No difference Fairer in a workers’ cooperative between many shares you Members have Speed of Faster Slower Decision-making in a workers’ Decisioncooperative involves a lot more making people, so it will be slower Managers Manager’s A lot higher than Only a bit higher Employees have more say in how Pay the workers’ pay than the workers’ much the pay is (~ 300 times) pay (~ 6 – 12 times) Member Workers 22 Member Workers’ Income Lower Nonmember Workers’ Pay Same Higher Employees in cooperatives should get paid more since they invested in the corporation Non-Member Workers Same Non-member workers’ rights cannot be protected in a workers’ cooperative Size Large Nature of Entity Small Types of Business Any Restricted Failing parts of a workers’ cooperative will be shut down, so they cannot grow too big Regarding the size of workers’ cooperatives, if 1 branch incurs losses, the workers at the profit-making branches will vote to close the loss-making branch down, so the size cannot expand too much. But the workers at the loss-making branch will vote not to close their branch down. The workers working for the loss-making branch will have to be transferred or retrenched. No matter whether the workers are transferred or retrenched, the problem is that the workers’ cooperative will only be left with 1 branch in the end Reasons why there are so many entities that are not cooperatives in the Mondragon Group: • Consideration: Collective ownership. Spread of profit dividends among more people. Amount of the cooperation will be lower • Must ensure that a worker is fit and suitable to be a member before allowing workers to join as a member • The problems faced in the treatment of the non-member workers are inequality and that people will try to maximise their own profits in the pursuit of self-interest • A big difference between the workers’ cooperatives and private organisations is the difference in sharing Summary of Stakeholder Theory (The responsibility of business is to create value for all stakeholders): • Responsibility → Profitable o The company becomes profitable if you adopt the stakeholder theory, but you might deprive the shareholders, because the profits made under the stakeholder theory is supposed to benefit everyone, and not just the shareholders • Business → Executives o The executives are stakeholders as well as employees who should be furthering the company’s interests. There is possibility of abuse by the executives, since they can justify paying themselves more because this is the fair and right way to distribute the value (counter-argument) • Create → Harm o To others – Rethink the problem so you can create value for everyone instead 23 • • • o By others – Even sources of conflict can be sources of value-creation for the company. Treat the feedback as an opportunity for you to improve the company o However, the issue is whether it is possible to always do this, since there will always be opportunity costs that come with every choice. It is impossible to change harm into benefits all the time, since it is hard to please everyone Value o Subjectivity of value. It may not be so clear to decide whether there is value created All → Trade-offs o Trade-offs should not exist because you should try to create value for everyone, but it is actually impossible to not have any trade-offs at all in reality Stakeholders o The issue is how the companies should define and identify the stakeholders 24 WEEK 2 CASE 1: WALMART Summary: Discusses the pros and cons of Walmart paying its employees more. Pros include more comfortable lives for its employees, and reducing poverty. Cons include lower taxes for the country, higher unemployment figures, not actually solving any inherent problems in the US, higher consumer goods prices for everyone There are many things to consider to decide whether Walmart should pay its employees more but ultimately I don’t think Walmart should pay its employees more, as the pros of doing so are significantly less than the cons. The rise in wages will not be significant enough for a large increase in the standard of living of Walmart employees, but those who lose their jobs due to increased wages will suffer greatly. The increase in prices of consumer goods will affect the whole nation and will just make the income inequality a lot worse, as the purchasing power of all consumers will go down if the prices go up WEEK 2 CASE 2: MONDRAGON Summary: Discusses the management system of Mondragon Corporation and the principles behind why they use certain management strategies, and also discusses the pros and cons of their broadbased employee ownership principle. Also discusses the balances they aim to strike in order to remain true to their original principle Edward Freeman would likely support the Mondragon Corporation and how it operates, as the Mondragon Corporation focuses largely on all employees having a say in the running of the business and it caters to everyone, and not just focused on pleasing the shareholders The non-cooperative members are mostly located outside of Basque Country. It is more difficult to deny membership rights to those working together with you, but it is easier to deny membership to those in other countries, when you don’t have to see / work with them every day. The company expanded to other countries in order to exploit the lower costs in that country, so if they make that company into a workers’ cooperative, they’ll have to pay more for the worker members, which will not help to lower costs for them Pros of Mondragon Corporation: Profit-pooling, Everyone sharing responsibility, Employees are well taken care of (retirement funds, receiving interest dividends, health insurance), Cooperatives can depend on one another in times of need, Reinvestment in the firm for future growth and development, Focus on education and sustainability, Smaller income gap, Flattening of hierarchy due to self-management, More involved employees participating in management Cons of Mondragon Corporation: Business opportunities at the divisional level may be lost, if there are disagreements between individual cooperatives 25 WEEK 3 READING: THE STRUCTURE AND NATURE OF THE GOVERNMENT Branches of the Singapore Government – The President 1. The President – Head of State of Singapore a. Function is to safeguard the reserves of Singapore and the integrity of the Public Services of Singapore b. Although the President has restricted powers, the President plays important roles due to his status as the head of state. The President represents Singapore internationally and acts as Singapore’s diplomat in promoting Singapore’s interests 2. The Council of Presidential Advisers a. The President is assisted by the Council of Presidential Advisers. The function of the Council is to advise and make recommendations to the President on any matter referred to the Council by the President under the Constitution Branches of the Singapore Government – The Executive 1. The Executive a. Executive authority of Singapore is vested in the President and exercisable subject to the provisions of the Constitution by him or by the Cabinet or any Minister authorised by the Cabinet b. Executive authority refers to the authority to execute and enforce the law 2. The Cabinet a. The executive authority is usually exercised by the Cabinet. The Cabinet has the general direction and control of the Government and is collectively responsible to Parliament b. The Cabinet consists of the Prime Minister and Cabinet Ministers 3. The Prime Minister (PM) a. The PM is appointed by the President and must be a Member of Parliament (MP) who in his judgment is likely to command the confidence of the majority of the MPs b. The President can exercise some influence on the appointment and resignation of the PM when the support for the PM is weak c. The PM cannot hold any office of profit and cannot actively engage in any commercial enterprise d. The word “Minister” in the designation “Prime Minister” conveys the notion that the PM is not the head of state. The word “Prime” conveys the notion that he has a higher office than a Minister 4. The Ministers a. The Cabinet Ministers are appointed by the President from among the MPs, in accordance with the advice of the PM. Cabinet members cannot be actively engaged in any commercial enterprise b. Other than the Cabinet Ministers, non-Cabinet Ministers are also appointed 5. Collective action and dividing up the responsibilities a. The Cabinet acts collectively. Once the Cabinet decides on an issue, it becomes Government policy and the Ministers adopt it 26 6. 7. 8. 9. b. The PM decides on his own portfolio and the portfolio of the Ministers. The PM decides whether to retain in his charge any department or subject or to charge a Minister with the responsibility. The PM can also revoke or vary the responsibility. The PM heads the Prime Minister Office while the Ministers head their respective ministries c. Advantages of a hierarchy: i. There is clear assignment of roles and area of responsibility ii. Each personnel follows the instructions of the superior d. Disadvantages of a hierarchy: i. Rigidity ii. It may not respond well to areas outside its scope of responsibility e. Division of responsibility allows for proper scope, focus, specialisation, and clear lines of responsibility f. Dividing up the responsibilities places too much responsibility on the shoulders of a ministry, which can lead to ineffectiveness. Placing multiple portfolios on a ministry may result in neglect of part of the portfolios g. A ministry can turn into a silo that insulates itself from working efficiently with the other ministries, or the division of responsibilities can unwittingly turn into a barrier against coordination among the ministries. Duplication, inconsistencies and conflicts can also arise among ministries. A matter can fall into the cracks between the ministries, with no ministry assuming responsibility h. Sometimes Ministers have different views and approaches on similar matters, leading to different policies and practices in different ministries. There is no single policy applicable to the whole country. Instead, different policies and practices apply to different areas under different ministries i. There is inherently a tension between the whole and the parts. How the tension is addressed is a necessary function of Government. To resolve some of these issues, the Government has set up inter-ministerial task forces and agencies Advantages of Ministers being Members of Parliament (MPs) a. A Minister can be more attuned to public interest as he must be accountable to the electorate who decides whether to re-elect him in the next election Disadvantages of Ministers being Members of Parliament (MPs) a. Sometimes, there is no MP with the requisite experience or expertise to run a particular ministry b. Difficulty in removing a popular or powerful politician when he has not discharged his Ministerial role well Parliamentary Secretaries a. Ministers are assisted by Parliamentary Secretaries in the discharge of their duties and functions. A Parliamentary Secretary cannot be actively engaged in any commercial enterprise Attorney-General and Deputy Attorney General a. The Attorney-General’s duties are to advise the Government on legal matters, to perform duties of a legal character referred or assigned to him by the President or the Cabinet, and to discharge the functions conferred on him by law 27 b. The Attorney-General has power, exercisable at his discretion, to institute, conduct or discontinue any proceedings for any offence c. The President can, on the advice of the PM, appoint 1 or more Deputy Attorneys-General. A Deputy Attorney-General performs duties of the Attorney-General assigned to him by the Attorney-General. He is subject to the general direction and control of the Attorney-General and is responsible to the Attorney-General for his performance Branches of the Singapore Government – The Legislature 1. The Legislature a. The Legislature consists of the President and Parliament b. The legislative power of Singapore is vested in the Legislature c. Legislative power means the power to make, amend and repeal laws. In addition, Parliament serves as the place where issues are raised and debated. Any MP may introduce any Bill, propose any motion for debate in Parliament or may present any petition to Parliament 2. The Parliament a. The Parliament consists of: i. Elected MPs ii. Non-constituency MPs iii. Nominated MPs b. There are 2 types of constituencies that return elected MPs: the single constituencies and the group representation constituencies (GRC). A single constituency elects a single elected MP. A GRC elects a group of not less than 3 but not more than 6 elected MPs c. MPs usually belong to political parties d. An MP is not prohibited from being actively engaged in commercial enterprises, but he cannot hold any whole-time office in the public service e. Parliament elects the Speaker of Parliament. Whenever the office of Speaker is vacant otherwise than by reason of the dissolution of Parliament, Parliament cannot transact any business other than the election for a person to fill that office f. A feature unique to Singapore is the Government Parliamentary Committees (GPCs). GPCs are limited to MPs from the governing party. They monitor closely the policies of particular ministries. The creation of the GPCs allows for greater participation by the backbenchers. They provide a wider range of views in Parliament and help Cabinet Ministers refine policies. They also serve as sounding boards and provide valuable feedback and suggestions to the relevant ministries on issues of public interest g. Parliament may, from time to time, make, amend, and revoke Standing Orders for the regulation and orderly conduct of its proceedings and the dispatch of business 3. The Presidential Council for Minority Rights a. Considers and reports on matters affecting persons of any racial or religious community in Singapore referred to it by Parliament or the Government 4. Law-making by the Legislature 28 a. The law-making process begins with a Bill. Parliament sometimes debates on the Bills. Where required, the Ministers defend the Bill and answer queries raised by the MPs. After the 1st and 2nd reading, the Bill may proceed to the 3rd reading, with or without amendments, where it is passed by Parliament b. Two-thirds of the total number of votes cast by the electorate in a national referendum is required to amend the provisions in the Constitution on the sovereignty of Singapore. Two-thirds of the total number of elected MPs is required to amend the other provisions of the Constitution c. If the Presidential Council for Minority Rights (PCMR) reports favourably, the Bill proceeds. If PCMR reports adversely, a two-thirds majority in Parliament is needed to override it. The Bill, then, proceeds for the President’s assent and is formally enacted as law called an Act of Parliament Branches of the Singapore Government – The Judiciary 1. The Judiciary – Body of judges a. The judicial power of Singapore is vested in the Supreme Court and other subordinate courts 2. The Supreme Court a. Consists of the Court of Appeal and the High Court 3. The Subordinate Courts a. There are a few courts subordinate to the Supreme Court: i. Family Justice Courts 1. The Family Division of the High Court 2. The Family Courts 3. The Youth Courts ii. State Courts 1. The District Courts 2. The Magistrate Courts 3. The Coroners’ Court 4. The Small Claim Tribunal 5. Employment Claims Tribunals iii. Other adjudicatory bodies 1. The Copyright Tribunals 2. The Strata Title Boards 3. The Industrial Arbitration Court 4. The Syariah Court b. Subordinate Courts judges do not enjoy as much security of tenure as the Judges of the Supreme Court 4. Judge-made laws a. Many areas of law are judge-made. Most of contract law and tort law are judge-made laws. These laws are made by the judges and not Parliament or other bodies. They are found in the judgments and grounds of decision of judges rather than Acts of Parliament or subsidiary legislations Branches of the Singapore Government – The Public Service 29 1. The public service a. Public Service carries out the dictates of the elected politicians, and serves as an extension of the elected politicians in implementing and furthering the policies and wishes of the elected politicians b. The Public Service is seen to be independent of the elected politicians. There is a conception of what the Public Service should and should not do and the correct way in which the Public Service should relate to the elected politicians c. The Public Service exercises influence over the elected politicians. This can happen when the elected politician has inadequate expertise in the matter d. The normal roles of the public servants are formulating, administering, and implementing policies e. The term civil service is normally reserved for those working in the Ministries. The term public service is a wider term encompassing the civil service and other governmental services such as those working in statutory boards, the police force, the armed forces and the legal service. The highest-ranking civil servant is the Head of the Civil Service 2. Ministries and Permanent Secretaries a. Parliamentary Secretaries are politicians in that they must also be MPs, whereas Permanent Secretaries are civil servants b. A Permanent Secretary exercises supervision over the department or departments to which he is allocated subject to the general direction and control of the Minister Branches of the Singapore Government – Statutory Boards 1. Statutory Boards a. Statutory boards are legal bodies created by Parliament through Acts of Parliament b. Statutory boards are created to perform their functions and duties specified in the Acts c. To perform its functions, a statutory board is given legal powers under the Act. The powers can include powers to make regulations and enforce them d. A statutory board is provided with the relevant personnel e. A statutory board can remunerate and deal with its employees differently from civil servants f. A statutory board can have advisory boards or panels to give it advice g. A statutory board is also given the necessary money and resources to perform its functions h. Statutory Boards perform 3 broad function: i. Regulatory ii. Operational and the provision of goods and services iii. Advisory i. Some statutory boards perform 1 main function while others perform more than 1 function j. When a statutory board performs both the regulatory and operational functions, the functions can be compromised. It is also recommended that the 30 designing of the maintenance regime should be separated from the auditing of the regime k. Given its powers and responsibilities, a statutory board usually comes under the direction of a Minister, who can give directions to the statutory board and has a say over the appointment of the main personnel of the statutory board and its budget l. A statutory board may be subject to appeal processes under which the decisions of the statutory board can be challenged. Ultimately, all decisions of statutory boards can be challenged in the courts on relevant grounds m. The roles of ministries and statutory boards overlap 2. Circumstances where Ministries are more suitable than Statutory Boards a. Higher level policy formulation and governance b. Confidential and sensitive matters c. Non-involvement of private persons d. Less transactions in goods and services 3. Circumstances where Statutory Boards are more suitable than Ministries a. When flexibility in pay is required b. When the focus is on a particular area or matter c. When it is advantageous to incorporate non-public servants into the board d. Provision of goods and services e. When some distance from the government is desirable (e.g. religious matters) Branches of the Singapore Government – Companies 1. Government companies a. Government companies are companies owned, either wholly or substantially, by the Government. They are referred to as State-Owned Enterprises (SOEs) or Government-linked Companies (GLCs) b. These government companies, in turn, can own and control other companies, listed and unlisted c. Some GLCs are profitable businesses and compete in the market place just like any other privately-owned companies. Some GLCs are not profitable and need to be subsidised by the Government d. GLCs, whether profitable or not, perform public functions 2. Circumstances where government companies are more suitable than statutory boards: a. When operations should be conducted on commercial or profitable basis b. When managers and workers need to be remunerated on commercial basis c. When goods and services are provided on competitive basis d. When independence from the government is desired e. When operations are conducted overseas 3. Statutory boards are more suitable than government companies in opposite circumstances as those mentioned above 4. Companies exercising public functions a. Some privately-owned companies exercise public functions as well. Because of their hybrid nature, there may be times when it is not clear whether a particular function they are performing is a public function or not 31 Branches of the Singapore Government – Other Government Bodies 1. Town Councils a. Function is to control, manage, maintain, and improve the common property of the residential and commercial property in a HDB housing estate within the Town b. A Town Council’s powers include the powers to make by-laws for regulation of housing estates, levy conservancy and services charges, and borrow and invest its funds 2. Community Development Councils and other organisations under the People’s Association a. In all, Singapore is divided into 5 Districts, with 1 Community Development Council (CDC) for each District. The functions of the CDC are to foster community bonding, strengthen social cohesion amongst Singaporeans, administer new community and infrastructural projects and administer Government assistance schemes for deserving residents of the District 3. Other government agencies, bodies and offices a. Singapore Armed Forces b. Singapore Police Force c. Auditor General d. Public Service Commission e. Legal Service Commission f. Other bodies and organs of state Branches of the Singapore Government – Subsidiary Legislations 1. Subsidiary Legislations a. The laws made by those empowered to do so by the Legislature are called subsidiary legislations b. A subsidiary legislation must comply substantially or procedurally with the parent Act. If not, the subsidiary legislation is ultra vires (i.e. beyond the powers of) the parent Act 2. Self-regulation a. Some areas are subject to self-regulation. The rules are drawn up by the industry or profession under the ultimate oversight of the government Characteristics of the Singapore Government 1. Sovereign Republic a. Singapore is a sovereign republic. As a sovereign state, Singapore has supreme authority over its territory. As a republic, it has no royalty, unlike countries such as Japan, Great Britain, Malaysia, and Thailand. The government has power to acquire, hold, and dispose of property and to make contracts. The government can also sue and be sued 2. Constitutional Government a. The Singapore Government is a constitutional government. The Constitution lays down the powers and limits of Government 32 3. The secular nature of the government a. The Singapore Constitution does not provide for a state religion. The government can be considered formally secular, in that no religion is preferred. However, the government has responsibilities pertaining to religion and race and needs to take religion into account when governing b. The government must exercise its functions in such manner as to recognise the special position of the Malays, and must protect, safeguard, support, foster, and promote their interests and the Malay language 4. Separation of powers a. Separation of powers means that the powers of Government are not exercised by 1 person or 1 body alone but by separate bodies (the branches of Government) b. If there is separation of powers, there can be more checks and balances among the branches of government. In Singapore, separation of powers is effected by vesting executive authority (or power) in the Executive, legislative power in the Legislature and judicial power in the Judiciary c. Where the separation of powers is pure, the different branches of Government are completely segregated. In Singapore, the separation is not considered “pure”. The Singapore President is not only the Head of State. He also has executive authority and legislative power vested in him d. MPs in Singapore occupy positions in both the Executive and the Legislative branches of Government. The advantage is that the executive branch is given a freer hand in governing but there is less checks and balances on the executive branches of government e. Under the separation of powers, the judiciary is meant to be independent from the executive and legislative branches of government 5. Democratic form of government a. A democracy can have frequent changes in government. The government may be hampered in its long-term planning and may not be able to carry out consistent policies over a longer time frame b. The first line of authority vests in the President who is elected or deemed elected by the people. The elected President exercises power as a representative of the people c. The second line of authority vests in the Parliament whose Members are elected or deemed elected by the people 6. Drawbacks of democracy a. In a democracy, the electorate elects the leaders, but their choice of policies is indirect b. Elections only take place in intervals of a few years c. Some issues are too technical or minor to be subject to political debate d. In an election, a plethora of issues are debated on. Voters are not able to cast votes on any single policy e. Some issues espoused by the elected leaders need not necessarily have majority support f. A sizable minority can at times frustrate the will of a majority. This is when the majority is slim, or a minority wields substantial power 33 g. Some issues should be decided not according to the dictates of the majority but by objective criteria not subject to pressure from the public. It is for this reason that legal issues are decided by judges who are not elected h. The majority can oppress the minority 7. Other means of policy making a. The government may adopt policies based on agreements reached with the relevant parties or interest groups directly. In the business domain, the government may seek consensus or compromise with the relevant business groups. This is in contrast to decision making by democratic means where policies are decided through the ballot box b. The government may adopt policies based on corporatism, which is an arrangement where the Government and relevant interest groups work together through negotiations, accommodations, or compromise to arrive at a decision or policy c. The government may adopt policies based on pluralism. In pluralism, policies are reached after contentious political debates or activism involving various competing groups d. Government policy may be decided by the political leaders themselves with little involvement of the electorate or other interest groups. In formally democratic but autocratic countries, policy may be decided by a dominant leader or a dominant group of leaders. As a result, the policy may not accord with the wishes of the majority e. Issues may be decided by specialist bodies that are insulated from the electorate Other Governments 1. Parliamentary system of government a. In parliamentary systems, the leader of the executive branch of government is also the leader of the legislative branch of government b. In some parliamentary systems, the legislature is bicameral, which means that it is divided into 2 separate assemblies, chambers, or houses c. A parliamentary system can have another leader in addition to the PM. The head of state in a parliamentary system usually has relatively limited powers and can take different forms 2. Presidential system of government a. A presidential system usually has a President who functions as the head of the executive branch of government. He is usually not concurrently a member of the legislative branch of government. In the US, the separation of powers is “pure”. There may be more checks and balances on the President, but the President may find it difficult to persuade Congress to pass laws that the President wishes to enact b. Advantages of the Presidential system: i. The President can appoint any person he considers suitable to serve as Ministers, subject to the approval of the Senate. They need not be elected politicians 34 3. 4. 5. 6. 7. 8. 9. ii. The President normally serves for a fixed term of office. Except for certain limited circumstances, such as impeachment, he does not lose office mid-term in the way a PM of a parliamentary system can if the PM loses the confidence of a majority of the MPs Undemocratic forms of government – Do not have leaders who are elected by the electorate a. Communist governments – Power vests in the Communist Party and the leaders of the Communist Party. Their source of power is the party b. Monarchies – Most monarchs are ceremonial heads of states. They reign but do not rule. Power passes to their descendants or relations c. Military dictatorships – Their source of power is military d. Religious states – Their source of power is religion Federal states a. A federal state is a union of partially self-governing states under a federal (central) government. In a federal state, some powers are exercised by the federal government, with the remainder by the states Unitary states a. In a unitary state, the state does not have any self-governing states in it. Any self-governing or autonomous area does not impact central authority too much. Unitary states can be large or small. If a unitary state is large, the state can be divided into provinces or regions, which are not self-governing states Confederation a. Lying somewhere in between the federal state and unitary state is the confederation, a union of sovereign states formed for a common purpose The European Union (EU) – Project to unify the European states a. Main EU political institutions: i. The European Commission ii. The EU legislature – The President of the European Parliament is analogous to a parliament speaker iii. The European Council – Acts as the collective presidency of the EU. It has no formal powers but is influential because its members are heads of state or government of the EU states. The President of the European Council is analogous to the President iv. The Court of Justice of the EU b. There is free flow of people and capital within the EU, but regulations are not fully uniform and the adoption of the Euro as a single currency has been partial The Judiciary of other countries a. Most modern states have judiciaries which are separate from the executive and legislative branches of government. Level of independence of the judiciary from the influence of the executive and legislative branches of government varies from country to country Lower levels of government a. All states need to delegate some functions to the lower levels of Government, such as the public service, statutory boards and local bodies, similar to or analogous to those discussed above 35 WEEK 3 LESSON Roles of the President: • Head of state – Represents Singapore internationally • Safeguard the national reserves • Champions charitable causes • Ceremonial role (E.g. Inspection of Guard of Honour) • Figure head • Exercise veto power Governing and ruling are not the role of the President The President reigns but does not rule, and is the head of state, whereas the PM rules but does not reign, and is the head of government, governing the nation and making decisions on how the country is run One becomes the PM through appointment by the President, and the President will appoint an MP whom he believes has the majority support of the MPs Types of MPs in Singapore: • Elected MP • Non-constituency MP • Nominated MP MPs need to be voted into Parliament. Elected MPs represent the electorate Roles of Parliament: • Critical / Inquisitorial – Discuss and debate bills before they are passed • Make laws • Financial scrutiny – Exercise financial control → Have to approve spending Governing and enforcement of laws are not the role of Parliament. This is to ensure the separation of power, and because Parliament may have parties who may disagree with one another The electorate votes for Parliament, who makes laws for the Executives, Cabinet, Ministries & Statutory Boards. In return, the Executives, Cabinet, Ministries & Statutory Boards govern on behalf of Parliament, who represents the electorate For law made by the Parliament, a document before it becomes law is called a Bill, and a document after it becomes law is called an Act (means they are law that is passed by Parliament) The Executives execute the law and the actual governing of the country. The PM is the head of the Executives. The Cabinet is the body that makes up the Executives. The Cabinet means the small room where consultations happened in the past. The Cabinet (PM + Cabinet Ministers) governs the country collectively Types of Ministers: • Cabinet Ministers 36 • Non-cabinet Ministers Ministers serve the needs and wants of the electorate. Only MPs can be Ministers. Ministers are elected by the electorate, so they have to care for the people. If not, they’ll not be reelected as Ministers Singapore has 1 PM Office, and 15 Ministries. Even if the government changes, the Permanent Secretary doesn’t. The role of Public Servants is to do the actual work of serving the people The Attorney General is the government’s lawyers, and he advises the government on legal matters The typical organisational structure of a Statutory Board is Chairman / Chief Executives / Assistant CEOs / Members. A Statutory Board can incorporate non-public servants. It is an independent body A Minister usually has supervisory control over a Statutory Board A Ministry has a broader range of functions and responsibilities and is controlled by the government. A Statutory Board is more focused, and more independent from the government, but has more transactions to be handled A Subsidiary Legislation (law made by specific Statutory Boards) will include: 1. Name of the Subsidiary Legislation 2. Name of Parent Legislation 3. Who made the Subsidiary Legislation 4. Under what power the Subsidiary Legislation is made The role of Government-linked Companies (GLCs) is to remunerate workers on a competitive basis. Statutory Boards serve the needs of the people, and is localised, whereas GLCs are more commercial and competitive, and they make profits and operate internationally Some governmental functions are performed by private for-profit bodies because: • Expertise • Involvement of private citizens in performing governmental functions, in order to lighten the government’s workload • E.g.: SGX, CASE The role of the Courts is to hear cases and settle disputes. The effect of the Courts’ judgments forms case law / common law Source of Law Legislation Judges Parliament Name of the Law Statute Case Law Act 37 Separation of powers: • Judicial branch → Judging based on laws • Legislature branch → Making laws • Executive branch → Executing laws / Law enforcement In the Parliamentary System, there are 2 heads – President and PM. The Ministries are not answerable to the President. The Judiciary, Legislature / Parliament, and Executive branches may overlap a bit. The Executive branch rules the electorate In the Presidential System, there is only 1 head – President, who is both the head of state and parliament. The ministers need not be voted in by the electorate, so they only answer to the President, but they may have more expertise in their own fields. The Judiciary, Legislature, and Executive branches are separate. The Legislative branch (Congress) rules the electorate Differences between the Parliamentary System and the Presidential System: Parliamentary System Presidential System President is the head of state. PM is President is both the head of state and the head the head of government of government Ministers must be MPs. They are Ministers need not be MPs. They are not elected, elected, and are answerable to the so they can be chosen from a wider pool of people people. They only answer to the president Has a PM to act as the head of Normally does not have a PM government China’s political system in order of increasing power: • People • Party • People’s Congress / Party Congress • Party’s Central Committee • Politburo • Politburo Standing Committee • Paramount Leader In China, the courts are not independent. They come under the President, Standing Committee, and National People’s Congress. There is no election of President, so it is not democratic. The State Council, Military, Court, and Procuratorate all come under the control of the National People’s Congress, which the Standing Committee is a part of 38 WEEK 3 CASE 2: PRESIDENTIAL SYSTEM – THE US GOVERNMENT Summary: • • • • The American President is elected by the Electoral College system. In general election, he must win 270 out of 538 electoral college votes Term of 4 years, renewable once. The President earns $400,000 a year The President is the Head of state. Partisan, elected on own platform of politics, usually with support of a party, e.g. Republican or Democratic. Negotiates treaties. Directs foreign policy. Can sign executive orders without Congress approval. Power of veto - President must sign any bill passed by Congress before it becomes law. President must report to Congress - usually done by giving State of Union address The President is the Commander-in-Chief of armed forces, responsible for strategy. Congress must approve going to war but the President can decide when to launch nuclear missiles WEEK 3 CASE 3: THE CHINESE GOVERNMENT Summary: 39 • • • • • • • • China’s most senior decision-making body is the standing committee of the politburo, heading a pyramid of power which tops every village and workplace Communist Party: The Community Party oversees and influences many aspects of people’s lives. It is an elite group made up largely of government officials, army officers, model workers and business people. The party has a pyramid structure resting on millions of local-level party organisations across the country and reaching all the way up to the highest decision-making bodies in Beijing. The central committee’s main job is to elect a new politburo and its smaller standing committee, where real decision-making powers lie Politburo: Every significant decision is first discussed and approved by a handful of men who sit on the party’s political bureau, the nexus of all power in China. Real power lies within 9-member standing committee, which works as a kind of inner cabinet and groups together the country’s most influential leaders. The emphasis is always on reaching a consensus, but if no consensus is reached, the majority holds sway. Once a decision has been made, all members are bound by it Discipline Commission: Party members suspected of corruption, bad management or breaking with the party line are liable to be hauled before discipline inspection commissions, set up to deal with internal party discipline and to monitor abuses. More often, powerful party members are usually able to protect themselves, their families and proteges from any enquiries or public criticism. Nevertheless, the discipline inspection commissions do have privileged access to information about people. Their control over networks of informers and personal files makes them particularly feared Party Elders: Part of the reason the elders wield such influences is because of the patron-protege nature of Chinese politics. It is not simply about power for power’s sake. In China, retiring leaders know that the verdict on their achievements can easily be reversed. They also have to look out for their children, whose wealth and success becomes vulnerable to attack if their own influence fades. As compensation, elders get a privileged and pampered retirement, and have access to restricted documents and information National People’s Congress (NPC): The most powerful organ of state is meant to be the NPC, China’s parliament, but in truth, it is little more than a rubber stamp for party decisions. About 70% of its delegates, and almost all its senior figures, are also party members. Their loyalty is to the party first, the NPC second. The party drafts most new legislation and passes it to the NPC for speedy approval. But the NPC has shown some signs of growing independence over the past decade, and has also been given greater leeway drafting laws in areas like human rights Courts & Prosecutors: Laws are seen as a way to manage the economy and people’s lives, rarely to protect them from the state or enshrine individual rights. Even once laws have been passed, there is no guarantee they will always be respected. Often, provincial governments and state-owned enterprises view court decisions as something to be negotiated, not obeyed. And for the party and state, the ‘rule of law’ is not allowed to undermine its own interests Military Affairs Commission: China’s People’s Liberation Army (PLA) has always defended the party as much as national borders. Party leaders know they are lost without the army’s support. Senior military leaders realise they need the leadership’s backing if far-reaching plans to modernise the armed forces are to be paid for. The commission also controls the paramilitary People’s Armed Police, who have the 40 • • • politically sensitive role of guarding key government buildings. In theory, the commission’s chairman is elected by the National People’s Congress. But in practice, the job automatically goes to the party’s most powerful figure, who effectively becomes commander-in-chief Armed Forces: The military’s position as defender of the party means it will never be de-linked from politics. Officers and men still have to declare their loyalty to party principles, study its teachings and read leaders’ important pronouncements. In keeping with its more professional role, the PLA has lost influence over non-military affairs State Council: The State Council is the cabinet which oversees China’s vast government machine. It sits at the top of a complex bureaucracy of commissions and ministries and is responsible for making sure party policy gets implemented from the national to the local level. The State Council’s most important roles are to draft and manage the national economic plan and the state budget, giving it decision-making powers over almost every aspect of people’s lives. It is also responsible for law and order Provinces & Townships: China is governed as 22 provinces, 5 “autonomous” regions, 4 municipalities, and 2 special administrative regions. The people in charge of these bodies are all appointed by the party’s organisation department, and although many are powerful individuals, their ability to deviate from the party line is limited because they know their next career move would be at stake. Power and decisions flow down from the top level to an intermediate level of counties and cities, and finally to the local-level townships. At each level, the party and government structures sit side by side, with the party’s representative always the more powerful. Thus a province’s party general-secretary takes precedence over its governor. Local governments have been given limited leeway to adopt local regulations in keeping with their situation WEEK 3 CASE 4: THE EU Summary: 41 • • • • • The President of European Council is elected by European Council leaders. Liable to select candidate by consensus. If vote held, each country has different number of votes. Winner must gain 258 out of 345 votes from at least 18 of the 27 countries Term of 2.5 years, renewable once. Salary reported to be 350,000 euros ($521,374) a year As shown above, the left represents the EU system and the right represents the US system The EU president chairs European Council. Duty to “facilitate cohesion and consensus”, without national bias. Represents EU abroad on issues concerning its common foreign and security policy. No powers of veto. Must report to European Parliament after each European Council meeting No influence on military. EU Military staff receives “tastings” from EU Military Committee (which represents defence chiefs of all member states) 42 WEEK 4 READING 1: THE ROLES OF GOVERNMENTS Why We Need a Government Situations where coercion may be required: • Co-ordination • Dealing with harm, dissenters, criminals, and enemies • Tax and transfer • Preventing or avoiding free riders • Forcefully acquire land and property for the public good • Regulate and restrain rights to communal property Roles of the Government Various roles of the government: • Maintaining a well-functioning state apparatus to govern properly • Maintaining public order and safety, defence against external and internal threats, and developing and maintaining foreign relations • Raising revenue and spending for goods and services • Providing for a good environment and infrastructure • Providing for the people’s welfare in education, housing, amenities, healthcare, social protection, recreation, sports, culture and religion Extent of the Roles of the Government 1. Religious sphere a. Some advocate the separation of state and religion while others the mixing of the 2 2. Family and social sphere a. Some advocate intervention in the personal affairs of families and communities while others the opposite 3. Individual sphere a. Some advocate that the government should prohibit certain private activities, while others champion more liberal policies 4. Economic sphere a. Some advocate more governmental intervention in the economy while others the opposite The Government as Provider The abandonment of the socialist model by former socialist states, such as Russia, Eastern Europe and China in the 1990s, appear to have settled the issue in favour of the capitalist model. Presently, Cuba and North Korea are the 2 remaining socialist states which restrict private businesses but even they have steadily increased the roles played by private businesses. Currently, no state attempts to curtail private businesses altogether, unlike the former socialist states 43 The Boundary between Public and Private • • Different economic roles o In some countries, like the US, business operates many sectors relative to the government. These countries have relatively less state ownership of business and adopt a more liberal economy emphasising free market and laissez-faire policies o On the other hand, some countries, such as China and France, have relatively higher state ownership and greater government involvement in the provision of goods and services. This is referred to as State Capitalism. They believe that the state should have command of the economy (its commanding heights), such as strategic sectors, natural monopolies, and sectors with limited competition o Strategic sectors include: ▪ Defence industries ▪ Transport, such as airlines, automobile, trains ▪ Infrastructure and utilities, such as ports, airports, water supply, electricity ▪ Production and manufacturing, such as steel, metals, and shipbuilding ▪ Energy, such as oil, gas, electricity, coal ▪ Communications, such as telecommunications, post, and the media ▪ Certain goods, such as food and dairy products ▪ Finance and trade, such as banks, insurance, export agencies Arguments for the government o Control and accountability ▪ Control should reside with the elected leaders and not business. The government is more accountable to the public whereas business cares more for its own interests ▪ E.g.: Provision of peace, security, defence, governance, law and order, and the administration of justice o Control of strategic sectors ▪ The government should operate a sector when business failure will be too costly for society. Such failure consequently will affect the reputation of the government o Control and knowhow ▪ The government should operate a sector if the government risks losing its operational knowhow and capacity. Business granted today’s contract may accumulate greater market power for tomorrow’s contract ▪ The government may become dependent on private expertise and be put in a disadvantaged position o Community and societal interests ▪ The government should control the sector when public interest requires it, such as: • Natural monopolies and sectors with little competition, such as the power grid and other networks – The government is more concerned with delivering satisfactory service whereas 44 • business will be tempted to increase price or reduce the quality of service to boost its profits • Sectors where price should not be determined by the market – The government can reduce price for the goods and services to help the needy and the poor. Business will charge market price, which the poor may not be able to afford • Sectors at risk of relocating overseas – Government control ensures that the operations stay to provide jobs for the people. Business on the other hand will relocate to a cheaper place • Sectors that are operated with a longer-term view – The government operates with a longer-term view whereas business may adopt a shorter-term mentality. This makes for more inferior planning for business o Capital, cash, and catalyst ▪ The government should step in when business is not able to undertake it. This can be due to the: • High capital investments required • High risks involved • Long gestation period required • Uncertainty over profitability ▪ The government can also act as a catalyst for the sector ▪ Business cannot fulfil the role as it does not have the capital to undertake it or is not interested in it because it is not profitable or too risky o Cost ▪ The government should control a sector if the government can operate it more cheaply. This in turn will result in cheaper goods and services ▪ The government may be able to finance the project more cheaply. Unless the government has bad credit ratings, it can usually borrow at a cheaper rate than business given its lower credit risk o Cost and efficiency ▪ The government should operate a sector if the sector is integrated or connected with other government sectors. The government can operate all connected sectors as a whole more efficiently. If business operates the sector, it will be difficult for the government to coordinate the other sectors with business sector ▪ If the government operates the sector, it can change its operations as and when required. If business operates a sector under regulatory oversight, such oversight may be inferior to direct government ownership and operation o Cash and profit ▪ The government should provide the goods and services when the profit should go into the pockets of the government rather than business. The profits made should be kept by the state for the benefit of the people. Similar arguments have been advanced in respect of public utilities and natural monopolies Examples of sectors operated by the Singapore government 45 • o The operations of Changi Airport by the Changi Airport Group (Singapore) Pte Ltd o The operations of Singapore’s ports by PSA International Pte Ltd o The national broadcaster, MediaCorp. Its role is to help bring the whole nation together. It includes the production of programmes that celebrate Singapore’s culture and heritage, reflect Singapore’s society and values and educate, inform and entertain its audiences Arguments for business o Competition ▪ Businesses compete among themselves, driving up efficiency, innovation, and quality. It is less easy for business to stifle competition. Government wants to avoid the discipline of the marketplace and can stifle competition through regulation and policy making ▪ Business entities can take more small bets in the marketplace. The unsuccessful bets are discontinued, leaving the successful ones to continue. This leads to more trial and errors, which ultimately result in more successful innovations. The government takes big bets and lack the variety offered by business o Consumer choice ▪ A business can offer a product with specifications different from those of the competitors. If the government operates a sector, the choices available are usually limited. They may also adopt a take it or leave it attitude ▪ Further, competition means that goods and services that are not in demand will ultimately be removed from the marketplace while goods and services that are in demand will be made more readily available o Country ▪ Business can operate overseas while the government may not be able to do so. The government may not be able to invest in a foreign country but a business may o Capital ▪ Business can start a venture more easily than the government. It may be easier for an entrepreneur to risk private capital than for the government to risk public funds ▪ Business can also discontinue unprofitable or unsuccessful operations faster. The government is not as flexible ▪ A government may not have the resources to invest in all the infrastructures it needs. Business involvement means the use of private capital to pay for infrastructural expenditures o Cost and efficiency ▪ Business has the expertise to be efficient. Business is less bureaucratic and tends to operate as cheaply as possible. At the same time, competition acts as a control over the amount of profits that a business can make ▪ Business expertise may also be due to its proprietary knowhow. The government may not have the relevant expertise. Business expertise may also be due to its international scope and greater scale 46 Business is not burdened with public objectives that may cause it to be inefficient. Government-owned entities may be saddled with public considerations causing them to be inefficient o Cost and profit ▪ Business is incentivised by profit to work hard, be innovative, and to take risks. The government is bureaucratic and does not have a risktaking culture. Government servants usually have a fixed pay scale and are not incentivised by any government profit Singapore’s monopolistic or near-monopolistic sectors operated by business: o SGX, the sole stock exchange in Singapore o BG Group, the exclusive gas aggregator in Singapore Shifting boundaries o How large the role of business should be relative to the state is still controversial. The boundary between state and business is always shifting o Data seem to suggest that success of business ownership is mixed. For some, it does not matter whether the government or business is the owner. What is needed are strong long-term investment, strong management, and sensible regulation ▪ • • A Third Way: Involving Both the Government and Business Instead of leaving a sector to the government or business solely, the sector can be operated by both the government and business at the same time. They can do so: • Competitively o Both government and business provide the same goods and services in competition with one another. The competition can vary in intensity depending on the sector o Private businesses can be disadvantaged when competing with state-owned enterprises (SOEs). SOEs can have greater access to capital and other governmental help and preferential treatment • Cooperatively o The government and business enter into an arrangement to provide goods and services together, through: ▪ Joint venture – The government and business both own the business entity and lend their respective contributions to the venture. Drawbacks include the possible conflict of interests and the difficulty in restructuring a co-owned company when their interests differ over time ▪ Contractual – The contractual arrangement can be a simple supply of goods and services to the government. The government in turn supplies them to the public. More elaborate contractual arrangements include the contracting model of the public bus sector. The assets will be owned by the government while SMRT will operate the lines. Revenue will be shared between the government and SMRT ▪ Public private partnership (PPP) – Business builds, owns, finances, or operates a project. The goods and services can be supplied to the government or the public directly, while payment can be made by the 47 ▪ government or the users directly. PPPs have been used for the provision of utilities, infrastructure and buildings, such as roads, rails, prisons, hospitals, and public utilities. PPPs attempt to harness the regulatory strengths of the public sector and the efficiency of the private sector Assigning of roles – Can take the form of the parceling of roles. A particular sector can be divided up into various parts with the respective parts assigned to the government and business, respectively Whether the cooperative arrangement is successful or fails depends on the parties involved, the arrangements between them and the circumstances and environment. When the cooperative arrangement is successful, goods and services are provided at reasonable prices efficiently under the effective governmental supervision or regulation. On the other hand, when the cooperative arrangement fails, goods and services are provided at unreasonable prices inefficiently, while the government fails in its supervision or regulation Variations Possible There are many ways to structure a sector. Even markets for common commodities can be structured differently. The government can always take over the provision of the goods and services and monopolise the trade How Should the Government Provide? If the government should provide the goods and services, it can do so through government bodies such as the ministries, statutory boards, government-owned companies or other public bodies such as schools and hospitals. Government can provide goods and services without a fee or for a fee. Some fees are fixed, and sometimes the fee is determined by the market How does the Government Relinquish or Take on its Role? If the government should relinquish its involvement in a sector, it can do so by privatising it. Conversely, if the government should assume the role, it can nationalise the sector. Stages of privatisation and nationalisation: 48 What Businesses should be Allowed to Operate? If the government decides that a sector should be operated by business, the government needs to consider the number, nature, and type of businesses that should operate it, which in turn will affect its market structure. Market structures: • Few or many o Sometimes the government allows only a monopoly to operate in the sector. This may be desirable when there are scale and network advantages to be gained. Limiting the number of operators can be done by way of licensing. Examples include financial institutions, professionals, and taxi operators • Big or small o Some countries allow a few big businesses to dominate certain sectors while some countries actively curtail the power of big business groups o The advantage of big businesses is the personnel and resources they have to compete and innovate, especially in capital heavy ventures. The disadvantage of big businesses is the adverse effects of their dominance over smaller rivals o The advantage of smaller businesses is the speed with which they can change but they may lack the personnel and resources required • Stand alone, conglomerate, or networks o Things to consider include whether a business should be allowed to operate different types of businesses under the same ownership, and whether different types of businesses should be allowed to form networks or operate in groups o Sometimes it is necessary for clusters to operate together. The Singapore government actively promotes the formation of industrial clusters for these reasons, such as the petrochemical, bioscience and aeronautical clusters o Conglomerates and networks enjoy the advantages of big businesses, and established businesses of a conglomerate can support its newer businesses. Stronger companies in a network can support its weaker members. Such advantages may allow conglomerates and networks to take a longer strategic outlook. The arguments for separation include focusing on core competency, limiting the risk of contagion, minimising non-arm’s length transactions and increasing transparency. However, naturally when a conglomerate is big and powerful, it attracts criticism from its competitors • Types of business entities o Certain legal entities are given tax advantages in Singapore, such as S-REITS and Master Limited Partnerships • Foreign or local o The government may ban foreign businesses from sectors deemed sensitive and strategic. Singapore is relatively welcoming to foreign businesses o Things to consider include whether foreign businesses should be allowed to operate in the sector, and whether some locals should be preferred over others How should the Government Relate to Business? • The environment of business: soft and hard infrastructure 49 • • • o Business needs a good environment in which to operate efficiently. Governments friendly to business seek to create an environment that is conducive to business. This requires both good hard infrastructure and soft infrastructure, which includes: ▪ Peace and security from internal and external threats and proper control for the entry and exit of goods, services, capital, and labour ▪ Good physical infrastructure, amenities and support services, and industries ▪ Good financial, economic, fiscal, and legal frameworks ▪ Good healthcare, educational facilities, human capital, and expertise ▪ Suitable social, cultural, and ideological backdrop o Singapore, one of the freest economies in the world, has virtually no import tariff, exchange restrictions, price ceiling, minimum wage, and rent control. On the other hand, bureaucracy, red-tape, corruption, and uncertainty have the opposite effect o To create an environment conducive to business, governments have to legitimise capitalism in the face of its inherent inequality and economic harshness. Governments also seek to stabilise the market in times of market failure More direct support for business o Government can provide more direct support to business in various ways: ▪ The government can serve as a customer to purchase goods and services from business ▪ The government can serve as a protector of business by endorsing a business monopoly or by restricting competition in favour of certain businesses ▪ The government can serve as an enabler by providing information, knowhow, research, personnel, contacts and networks ▪ The government can serve as a partner by entering into public-private partnership with business ▪ The government can serve as a diplomat to assist businesses’ expansion abroad. The government acts as a powerful negotiator to open foreign markets to local businesses and lobbies and protects them when operating there o Some governments actively support certain businessmen resulting in an uneven level playing field Industrial policies o Some governments actively implement industrial policies and work closely with business to build up the country’s industries. Industrial policy may enable industries that would not have taken off otherwise. This is important in strategic industries o An industrial policy, however, can back the wrong industry leading to inefficiencies and harm to other viable industries. It may create vested interests, making it difficult to change course when it has proven counterproductive. Industrial policy can also be inefficient if there are no appropriate ways to measure its returns Hostility to business 50 o Governments hostile to business attempt to control business through various means, such as fixing the price of goods and services, increasing taxes and levies, favouring state entities over private business and burdening business with heavy regulations Government and the Non-Profit Sector Not all roles should be assigned to business even when profits can be made. Non-profit entities may be more appropriate when business should not profit from the provision. An example is the religious sector. Not all functions should be undertaken by the government. Sometimes it is better if a non-profit entity assumes the role. Areas where non-profit entities may be more appropriate: • Delivering programs for the government o Government programs may be more efficiently and cheaply administered by non-profit entities. Even when the program is government-funded, the program may still be cheaper due to individuals volunteering their time or donations. E.g.: Welfare homes, Community hospitals • Lightening the load of the government o Citizens and non-profit organisations step in and donate their time and money out of the goodness of their hearts or due to their convictions and beliefs. E.g.: Charities • More effective programs o A non-profit entity may have expertise that the government lacks and may form deeper ties with the constituents than the government. The constituents may also be more responsive to a non-profit entity than the government o Non-profit entities may have procedural flexibility and have less red tape. Nonprofit entities being more numerous can also try more varied approaches than the government. Government usually operates on a national scale. Non-profit entities can operate on a smaller scale. E.g.: ACRES • No sense of entitlement o Non-profit entities can provide goods and services on a voluntary and discretionary basis. Government help may lead to a sense of entitlement • Fact-sensitive o Government programmes usually apply wholesale according to the objective terms of the programs. It does not give much discretion to the public servants to deviate from the programs • The excluded o Government programs may be designed to favour certain constituencies and to disadvantage others. Non-profit entities can help those excluded from the government program. E.g.: Unwed mothers who cannot form a family nucleus • Independence from the government o Non-profit entities should be allowed to pursue their interests without government involvement. Private individuals can be more motivated and enthusiastic over a certain issue or cause. They can serve as counterparties to the government by providing independent views and feedback. They can also lobby the government for policies. E.g.: Lobbying by various groups to change HDB rules that work against flat ownerships by unwed mothers 51 • • Neutrality o The government may take a neutral stand over matters such as religion. The respective religions are then served by their respective religious organisations. The non-profit entity may also have more moral and religious authority with its constituents than the government Moderation and middle ground o The government may also take a more moderate stand. The partisan groups can then contend for their more partisan views. E.g.: Issues regarding the environment, or foreign workers The Singapore government has called for greater collaboration between the government, business, and the non-profit sector Regulation • • • Regulation of business o A government has to decide whether to adopt a laissez-faire approach, or a more regulated environment. The issue is not whether regulation is required or not but whether proper regulation has been put in place. Proper regulation should achieve its intended aim and benefit without imposing too much cost and burden (cost-benefit approach) o In the financial sector, Singapore has been shifting towards a risk-based approach. MAS imposes healthy prudential standards and evaluates the relative risk posed by each financial institution. A financial institution that potentially has the largest impact on the financial system is subjected to the greatest supervisory intensity o Another approach is the regulatory sandbox approach. It seeks to enable the relevant businesses to experiment with innovative financial products and services with appropriate safeguards within a well-defined space and duration Market failure o Business regulation is important because business can abuse or harm other parties or can be abused or harmed by others. Situations where regulation is called for include: ▪ Where a business is dominant because of its monopoly power or its size and reach. Where a natural monopoly or market power occurs, the government needs to regulate the entity providing the goods and services to stop it from abusing its market power ▪ When a business is too big to fail and can cause systemic risk to the economy ▪ When a business has information which the other parties do not ▪ When a business creates negative externalities, such as pollution ▪ Where a rational action done individually can lead to an irrational result done collectively, known as the “tragedy of the commons”. E.g.: Global pollution, Deforestation Other areas for regulation o Social and workers regulation o Internet regulation 52 • o Environmentalism as a justification for regulating business o Inequality ▪ The capitalistic system favours those with capital and relevant skills. With capital and skills, they can accumulate more capital and skills. Those who are not so gifted, such as the poor, sick, incapable, or disadvantaged, can lose out in the system ▪ Poverty can lead to crime and an unsafe society. The key is to provide the poor with means to survive in difficult times without jeopardising the incentive to work and be responsible Effects of regulation o Through regulation, the government can create a market for players to operate in. The government can create standards and platforms. Regulations can also create a level playing field which fosters competition. They provide assurances about the safety and effectiveness of goods and services o Regulations can curtail competition. Regulation can also favour some to the detriment of the rest. Regulations can create barriers of entry to new comers or new types of operations. Regulations can allow business to capture extra profits, a form of rent-seeking o Business sometimes appeals to the government to curtail its competitors. Sometimes, regulation and policies can favour most to the detriment of a few. In this respect, the government should look not only at the effect on the country as a whole but on individuals as well o The irony of market regulation is that prices of important goods and services are never truly freely determined by the market. The irony is that truly important goods and services can be cheaper than discretionary goods and services How to Govern and its Limitations • Main ways to govern o Information and persuasion ▪ When a new law is enacted, the government needs to publicise it so that the public becomes aware of it. The government also needs to educate and persuade the public to ensure compliance with the law. Some persuasion and campaigns involve more fundamental ideologies, such as capitalism, liberalism, democracy, and free trade ▪ To this end, government can undertake public and private means of persuasion. For public persuasion, the government can use both traditional means as well as more sophisticated ways. In private persuasion, the government seeks to persuade individuals or smaller groups more directly ▪ It will be easier if key people of influence agree with and support the government’s programs. To this end, governments support key people of influence in strategic positions to help support or carry out their objectives when required o Regulation, command, and control 53 ▪ • While persuasion and advocacy are important, they can be limited in effect. Some may not be persuaded or agree with the idea. Hence, the government needs to put in place laws and regulations and enforce them accordingly o Money ▪ A government governs through the expenditure of money, such as in the form of outright payments of welfare to the poor, or subsidies to those who need them, or the purchase of goods and services that the country needs o Provision of goods and services ▪ The provision of money can be an outright giving or spending of cash. The provision of goods and services is provision in kind. Through spending and purchases, governments acquire required goods and services, such as defence and infrastructure, and establish programs for the benefit of the people Limitations of governments o Governments are inherently limited in resources, personnel, expertise, power, territorial reach, public support, control, etc. Governments that fare well have more resources and make better use of them. Governments that fare poorly lack them or fail to make good use of them. Government limitations, unfortunately, can lead to government failure 54 WEEK 4 READING 2: THE THEORY OF GOVERNMENT FAILURE The theory of government failure examines the theoretical consequences for efficiency and equity of 3 kinds of government activity: provision, subsidy, and regulation. Economists disagree as to whether the size of market failure to achieve efficiency was sufficient to warrant government intervention, and the risks for efficiency which that would create. Defining equity has 2 issues: 1. Distribution of the commodity concerned, whether it is distributed equally, or whether everyone can obtain at least a minimum standard of consumption of the commodity 2. Overall ability to purchase commodities: the distribution of income and wealth, or of command over economic resources 4 reasons why government institutions with self-interested agents may fail in a fashion that parallels market failure: 1. Disjunction between costs and revenues a. Where the revenues that sustain an activity are unrelated to the costs of producing it, more resources may be used than necessary to produce a given output, or more of the non-market activity may be provided than is warranted by the original market-failure reason for undertaking it in the first place b. However, difficulties with this way of formulating the problem: i. Not all forms of government intervention involve a complete disjunction between revenues and costs ii. Even if there is a disjunction between revenues and costs, this does not necessarily mean that there will be inefficiency c. The question is not really one of the disjunctions between revenues and costs as such, but the impact of any disjunction that may exist on the incentives of the relevant agents 2. Internalities and organisational goals a. Internalities are defined as “the goals that apply within non-market organisations to guide, regulate, and evaluate agency performance and the performance of agency personnel”. Because public agencies lack the direct performance indicators available to market organisations, particularly that of profit, public agencies have to develop their own standards or goals. However, whatever form they take are unlikely to coincide with the public interest, particularly that part of it concerned with efficiency b. The form that government intervention takes will affect the behaviour of the agents involved and hence the consequences for efficiency 3. Derived externalities a. Government intervention to correct market failure may generate unanticipated side effects. Government operations are often large and are therefore ‘blunt instruments whose consequences are both far-reaching and difficult to forecast’. Most derived externalities are long-term in nature and, because they are under political control, government organisations are under short-term pressure, hence they will tend to overlook potential externalities b. There seems no a priori reason for supposing that government organisations are likely to create more ‘derived externalities’ than private ones; and, if that 55 is the case, these kinds of externalities are as much a source of market as of government failure 4. Distributional inequity An Alternative Formulation: • The government can provide a commodity itself through owning and operating the relevant agencies and employing the relevant personnel • It can tax the commodity, thus raising its price above the level that would have been attained in a competitive market • It can also subsidise the commodity, thus lowering its price below the market level. Sometimes the price may be reduced to zero, with the commodity being provided free • Alternatively, the government can regulate the production and distribution of the commodity, prescribing the structure of the market or the quantity, quality, or price of the commodity concerned • In many cases of government intervention, all 3 of these methods are used Efficiency: 1. Government provision a. The reason why government provision may be inefficient is that government providers are usually (although not always) monopolies, hence their market is not contestable. The absence of competition, either actual or threatened, and of the danger of take-over, reduces the incentive to keep costs to a minimum. Hence, in these circumstances, there will be X-inefficiency b. Most studies regarding government provision do not examine the question as to whether the output is worth providing in the first place – whether it is of use or value c. In some cases, government enterprises may be more X-inefficient than their market counterparts; but it may be that, despite this, they are more allocatively efficient d. It is rare to find examples of government provision on its own, unaccompanied by any other form of intervention, notably subsidy, which creates efficiency problems of its own 2. Government subsidy a. If a commodity is provided at any price below cost, there will be excess demand for that commodity. The government can either meet all the demand, thus creating a situation where more of the good or service is provided and consumed than is socially efficient, or if it knows the amount that is socially efficient, it can simply provide this amount and use non-price rationing devices to decide who gets what b. However, although in terms of X-efficiency, the right amount is being produced, the level of production will not be allocatively efficient c. The problem with delegating the relevant decisions to professionals or bureaucrats is that, in making those decisions, the latter may pursue their own interests, and these may not coincide with those of either consumers or the government d. In a market system, movements in prices convey information to producers about changes in what consumers want. Consequently, the government will 56 find it very difficult to assess the overall efficient level of production of a commodity, since in the absence of a price mechanism, it has few, and not very reliable, ways of assessing the social benefit from that production and relating it to its social cost. The government can either use simple majority voting procedures, or delegate decisions to bureaucrats and professionals e. Reasons for why majority voting procedures might give a better indication of the ‘true’ social benefit of the production of a good or service than relying on market signals: i. The mechanism of voting allows everyone who is affected by the consumption and production of a good or service to have a say in its level of provision ii. Majority voting can give everyone an equal say, in the sense that everyone has only 1 vote; this overcomes the disadvantage of market demand that it gives a greater weight to those who are better off f. Problems with majority voting as a means of ascertaining voter preferences: i. Under certain conditions, it can be shown that majority voting gives greater weight to the preferences of certain individuals or groups than others, such as the median voter ii. Sequential majority voting can lead to ‘irrational’ outcomes, such as cycling or inconsistent decisions iii. It is impossible to gauge the depth of someone’s preferences – how much he wants the good or service concerned iv. Elections or referendums are expensive to arrange and organise, particularly if voters are to have enough information to be able to make the necessary decisions v. When people vote, they are rarely properly informed about either the benefits or the costs of the various proposals with which they are confronted. It is unlikely that the amount they vote for will coincide with the efficient level vi. Additional source of inefficiency that arises from government subsidy: Disincentives for work and savings created by the taxation necessary to finance the subsidy. Almost all forms of taxation create allocative inefficiencies of 1 form or another in the economy 3. Government regulation a. The government can regulate: i. Quantity ii. Quality iii. Prices iv. Market structure through controlling the numbers of firms allowed to operate in the market b. Problems with such regulation: i. Very difficult to obtain the relevant information since the government would need to obtain information from the organisations concerned on costs, information that the latter would have little incentive to supply ii. Problem of ‘regulator capture’ → Eventual level of regulation (whether of quantity, quality, price, or structure) might therefore correspond 57 more to the interests of producers than to those of the society as a whole (as represented by the efficient level) c. These problems can result in quality and structure regulation being used to protect those being regulated from competition and thereby create both Xand allocative inefficiency d. Too heavy regulation of any kind may stifle incentives for invention and innovation; it might also discourage potential suppliers from entering the market and encourage those already in it to leave. Regulation can thus create both dynamic and allocative inefficiency Equity: • Government subsidy may achieve equity if the latter is defined in terms of minimum standards of consumption, for subsidizing a commodity will make it easier for poor people to consume it and thereby help ensure that everyone has a minimum quantity • If the subsidy is means-tested – that is, if it is confined only to people on low incomes – then it may promote greater equality of consumption, for it will encourage poor people’s consumption relative to rich people’s. However, those in receipt of a meanstested service may lose their entitlement if they increase their income and hence may be discouraged from trying to do so by working harder • Many directly subsidised services are used by the better-off at least as much as, and often more than, by the poor. The fact that subsidies to services such as healthcare and education are inegalitarian in their distributional consequences does not necessarily mean that they are more inegalitarian than if there were no subsidy • A non-price rationing system that almost inevitably accompany government subsidy are unlikely to be efficient, and there is no guarantee that they will promote equity either • Government regulation designed to promote quality or market structure may also have undesirable redistributional consequences. The same market failures that provided the motivation for the government intervention in the first place militate against impartiality and perfect information Conclusion: • A study of government failure does not imply that governments always fail, still less that markets always succeed. Whether a particular form of government intervention creates more inefficiency or more inequity than if that intervention had not taken place is ultimately an empirical question and one that is by no means always supported by the evidence. Governments sometimes succeed, a fact that should not be lost to view in the current glare of the market’s bright lights 58 WEEK 4 LESSON In a market system, goods are apportioned by buying power, and produced by business owners. The government leader regulates the market and collects taxes. He provides security and protects the public and private property. Buying and selling involve contracts. The government is there to provide currency and enforce contracts. Those who can’t afford the goods will have to go without the goods. The advantages include incentives for hard work, and efficiency. The disadvantages include the fact that the poor are not taken care of and provided for In a welfare state, the government leader collects taxes, and passes them on to the bureaucrat who is in charge of redistributing the taxes to the poor citizens who can’t afford goods and services on their own. This is to protect the wellbeing of the citizens to ensure the society is fairer, because the government leader is voted in by the people. Goods are produced by business owners, who are taxed by the government. The advantages include a more equal society, everyone is protected, and the poor are not left behind. The disadvantages include less incentives for the poor to get out of their situation, the middle class may be affected because they don’t get welfare, but they also cannot afford most of the goods, and higher taxes for the working population In a State Capitalism (Singapore), which is somewhere between communism and market system, goods are produced by business owners, whose businesses are co-owned by the government. Everyone who can afford it and everyone who qualifies for welfare will get the goods and services needed. The advantages include taxes that are not that high, the poor still being taken care of, efficiency, and incentives for hard work. The disadvantages include there still being inequality and hierarchy in society In Communism / Socialism, goods are apportioned through fair distribution by the government, and produced by workers working on public properties and businesses. Everyone shares all resources equally and gets the same amount of goods because everything is considered public property. The government leader will fairly distribute the resources to every citizen, if he is not corrupt. The process of distribution may or may not be fair. The advantages include no inequality nor hierarchy, and a guaranteed access to goods. The disadvantages include no incentives to work hard or be creative, and the problem of free loaders. The citizens also have no incentives to improve on the infrastructure because they do not own anything. Everything is public property Government systems in order of increasing government ownership: • Market system • Welfare state • State Capitalism • Communism / Socialism Sources of money for the poor: • Body and mind o Body and mind: Work by selling time and effort to an employer o Body: Athletes, Manual labourers 59 • • • o Mind: Teachers, Chess players Legal rights o Vote o Legal rights o Welfare states Emotional / Moral o Family o Funds Spiritual / Religious groups o Soup kitchens o Charities o Welfare drives Characteristics of government and its functions and failures: Characteristics Function Failure / Problems Agency Take care of the Serve their own interests instead public interest Misuse of tax money Hiding information to not get blamed Hierarchy / Use expertise in Lack of collaboration between departments Assigned role the best areas Red tape / Bureaucracy and reporting Unclear responsibilities structure / Reporting structure Top-down structure prevents efficient functioning Incentive due to the need to seek approval from the top systems Division of labour The higher-ups must be proactive and hardworking, and must have an ear on the ground to know about what’s going on Output and Ensure societal Counter-productive policies performance improvements Internalities (long-term benefits / costs to an (worst case is individual that they do not consider when making not putting in decisions) any effort at Ensure societal The government may not know what’s best, and all) wellbeing may implement wrong or unsuitable policies Failure to achieve results → Assess the government based on efforts, instead of results Public and Tell the public Lack of checking and enforcement private what they should May be ignored by the public persuasion and shouldn’t do Power & Provide goods and Lack of regulation regulations services to the Over regulation (can go wrong public in 2 extremes) Set regulations to No regulation regarding new areas, and loopholes protect societal May implement economically inefficient or functioning unfeasible policies Government Implement socially Easy to justify the programmes by coming up with programmes / beneficial reasons, Difficult to assess whether a programme Government programmes 60 spending / Provision of goods and services by the government (Ministry, Statutory Boards, GLCs, Judiciary) Collect taxes to fund socially beneficial programmes Provide goods and services to the public cheaply through subsidies is worthy as the benefits may be intangible, Imperfect information Mismatch between the spender and the payer Wrongful externalities, Benefitting the wrong people, Difficult to design programmes that only help the intended people The government cannot eliminate persuasion entirely and just use laws. There are restrictions in enforcing regulations. Regulations use more resources. The more fundamental the issue, the more important the power of persuasion 61 WEEK 4 CASE 1: AGENCY – PSI DATA Summary: The public accused that the authorities were withholding or even manipulating the PSI readings, but the government decided against instantly publishing real-time or raw data of the PSI during the height of the haze crisis, because the risk of confusion or worse, publishing unverified or inaccurate information was too high. The government assured the public that they’ll keep Singaporeans updated about any changes for the better or for worse The real-time or raw data of the PSI (hourly PSI readings) during the height of the haze crisis was not published, because the government believed that the risk of confusion or worse, publishing unverified or inaccurate information was too high. Only the 3-hourly PSI readings are published, since they will be more averaged, which makes the situation look not that bad so that people won’t panic. The government doesn’t want to be blamed for the situation, so all governments will try to hide at least some data WEEK 4 CASE 2: HIERARCHY / ASSIGNED ROLE AND REPORTING STRUCTURE / INCENTIVE SYSTEMS – RATS Summary: There was a large colony of rats spotted residing near Bukit Batok MRT station, causing concern and public outrage among netizens. This was also not the first complaint of rats in the area. The Chairman of Jurong Town Council brought up the matter to the HDB, which manages the piece of land. They are also going to work with the NEA to take enforcement action against indiscriminate feeding The different government agencies have different areas that they are in charge of and when it is unclear whose responsibility it is to deal with the rat colony, it will get pushed around, and it also takes time for different government bodies to work together since they are likely bureaucratic. This is due to there being too many people in the hierarchy, and the top-down structure of the government agencies, instead of bottom-up structure WEEK 4 CASE 3: OUTPUT AND PERFORMANCE / PUBLIC AND PRIVATE PERSUASION – DENGUE Summary: The number of reported dengue cases rose 33% in just a week, and the NEA’s Gravitrap surveillance system has also shown that the population of adult Aedes aegypti mosquitoes has doubled in July 2014 since May 2014. The NEA, all town councils and other government agencies from the Inter-Agency Dengue Task Force will continue to check public areas and housing estates for potential breeding grounds, with a focus on riskier areas like construction sites. It said it will pay particular attention to high-risk sites such as those with a poor track record, and those located within clusters showing active transmission It is not fair to use the dengue infection numbers to evaluate the performance of the relevant government bodies, because the NEA, all town councils and other government agencies from the Inter-Agency Dengue Task Force has been checking and will continue to check public areas 62 and housing estates for potential breeding grounds, with a focus on riskier areas like construction sites. The NEA has also issued 476 Notices to Attend Court and 49 Stop Work Orders, and 13 contractors have been prosecuted in court for repeat offences, as of early July 2014, so it can be seen that the relevant government bodies have indeed been doing their job properly and it will be unfair to judge their performance based on the dengue infection numbers alone. It is up to the general public to work together to prevent mosquitoes breeding, and there are limitations in what the government can do. Problems may come from the public rather than the government, and the government can only advise but cannot force people to change their habits The lessons that can be learnt from this case are that we can consider using efforts as a proxy instead of results to assess performance, and that efforts may not be very productive or efficient WEEK 4 CASE 4: POWER / REGULATIONS – SIBOR REGULATION Summary: A review concluded by the MAS in June 2013 found hundreds of attempts by 133 traders at 20 banks to manipulate benchmark interest rates. There was no conclusive evidence to indicate that any attempts were successful, but the MAS has ordered the banks involved to set aside additional statutory reserves of up to $1.2 billion for a year at 0 interest while they put in place measures to address deficiencies in their operations. The MAS was unable to impose specific fines as they do not regulate rate-setting activities today, neither do any jurisdictions. Regulators did not find evidence that the top management were aware of their traders’ misconduct. Senior management took the MAS review seriously and cooperated fully. The MAS plans to close the gaps and tighten oversight on key financial benchmarks. A new regulatory framework has been released for public consultation and may be implemented later in 2013 There was insufficient regulation against manipulation of benchmark interest rates, since the MAS did not realise that the benchmark interest rates can be manipulated. The MAS was unable to impose specific fines as they do not regulate rate-setting activities today, neither do any jurisdictions. 5 cases of attempted rate manipulation were referred to the Commercial Affairs Department but no further action was taken as there was insufficient evidence to prosecute under existing criminal laws. The current regulatory frameworks do not provide for specific criminal or civil sanctions for the manipulation of such benchmarks The lesson that can be learnt from this case is that areas that are too new will not have enough regulations governing them WEEK 4 CASE 5: OUTPUT AND PERFORMANCE / POWER / REGULATIONS – SET-TOP BOX Summary: The Government’s plans for a single set-top box for content from various service providers has stalled because none of the proposals from the 3 bidders - SingTel, M1, and StarHub were found to be “likely to achieve desired outcomes”. Sources said that the telcos’ competing commercial interests could have been the main stumbling block. The 63 considerations when the request-for-proposal was launched in September 2010, were interoperability and cross-charging. The existing pay-TV operators are already using different systems to provide content, which means the “technical challenges of having a common standard for IPTV was always going to be a challenge The single set-top box is the integral component of the Government’s Next Generation Interactive Multimedia, Applications and Services (Nims) project that was launched in 2009. It was to ride on the super-fast Internet lanes of the Next Generation Nationwide Broadband Network, which was to have wired up 95% of the country by the end of June 2012. Originally slated to be launched by the end of 2012, Nims was to have opened the market to new service providers which hitherto would have had to choose to offer their content through a set-top box from SingTel or StarHub. Another objective was that the set-top box should be such that it could be widely adopted. From the onset, it was very difficult to get everyone to go along with one standard because there are so many vested parties along the value chain, and having a common approach might mean that one party feels that he might lose out. Each party may have different incentives, goals and interests that are divergent The government proposed the single set-top box although it was not a good idea, because it thought it would be beneficial to the public. However, the 2 systems were too different for StarHub and SingTel, and it is not necessarily cheaper to combine them. The lesson that can be learnt from this case is that the government may not always know what is best for the country and it is possible for the government to implement wrong or unsuitable policies as well WEEK 4 CASE 6: GOVERNMENT PROGRAMMES / GOVERNMENT SPENDING / PROVISIONS OF GOODS AND SERVICES BY THE GOVERNMENT – 2010 SUMMER YOUTH OLYMPICS Summary: The estimate of the budget for YOG was wrong largely due to the Community Development, Youth and Sports Ministry’s lack of experience in organising a sports extravaganza on such an Olympian scale. The benefits included the huge gains for the economy, the laying of a strong foundation for Singapore’s sporting culture, especially in spectatorship, community involvement and volunteer engagement, and a permanent legacy that helps ensure Singapore stays on the radar of future investors. The initial YOG budget was $104 million but was revised in July 2010 to $387 million. The gains from the YOG included: $7 million expected from merchandise and ticket sales; an additional $57 million in tourism receipts; $60 million worth of sponsored products and services; and $7.6 million in cash sponsorship The cost of hosting the YOG may be worth it. The benefits included the huge gains for the economy, the laying of a strong foundation for Singapore’s sporting culture, especially in spectatorship, community involvement and volunteer engagement, and a permanent legacy that helps ensure Singapore stays on the radar of future investors. However, this is hard to judge since the benefits are non-monetary in nature, so they can’t really be compared objectively against the costs The Community Development, Youth and Sports Ministry lacked experience in organising a sports extravaganza on such an Olympian scale. The minister had underestimated the 64 requirements and consequential cost of several major functional areas which were necessary to host these Games, such as not foreseeing the need for costly world-class timing and information systems. The 26 International Federations representing each sport approved the final specifications and standards for the YOG very late, after Singapore won the bid to host the Games in 2008 The lesson that can be learnt from this case is that because it is difficult to compare tangible costs with intangible benefits, it becomes easier to justify government programmes because you can always point to an intangible benefit. Although the government has to be accountable to taxpayers by not frivolously spending the budget, there is a disconnect between payer and spender. The taxpayers are paying for the programmes, but the government is the one actually spending that money, and the contractors and YOG athletes are the ones receiving that money WEEK 4 CASE 7: GOVERNMENT PROGRAMMES / GOVERNMENT SPENDING / PROVISIONS OF GOODS AND SERVICES BY THE GOVERNMENT – EXECUTIVE CONDOMINIUM SCHEME Summary: CityLife at Tampines is offering a Penthouse Suite with a sprawling size of over 4000 square feet, which is estimated to be above $2M, which is well above the typical $1M price for executive condominiums (ECs). People are concerned and suggested raising the income ceiling for this kind of ECs. ECs are cheaper than private condominiums, but of the same quality. However, others think that EC developers do not design big penthouses based on profit motive, the EC could be bought using the money earned by HDB dwellers after they have sold their HDB, EC penthouses may be purchased by multi-generational families and upgraders as well and not just young couples, and all EC projects and pricing are to be approved by authorities before they go on sale, so whether it is too big, or right for the government to be subsidising these purchases should be best addressed by authorities instead The unintended externality of the EC scheme was the lack of housing space experienced by other people who cannot afford to purchase such large ECs, when developers build such large ECs for the rich people to purchase. ECs are subsidised by taxes, but it doesn’t make sense for those who can afford $2M condominiums to be receiving such subsidies. It ends up helping the rich instead of helping the sandwiched class, as it was intended to There is a difference in the quality of security and amenities provided by HDBs and private condominiums. The government doesn’t provide HDB flats of private condominium quality because the government wants to provide HDB flats cheaply to the masses to meet the demands of the public, and increasing quality will increase costs, meaning the poor cannot afford it The lesson that can be learnt from this case is the problem of wrongful externalities 65 WEEK 5 READING: INFLUENCING THE GOVERNMENT Basic Building Blocks of Influence 1. Relationship a. The closer and stronger the relationship, the greater is the influence. Although relationship alone does not guarantee success, it increases the chance of doing so. Relationships formed when young are usually viewed with more trust than relationships formed when one has already become successful b. Social, sporting and religious events are good opportunities to form relationships. Clubs and societies are good venues for forming relationships. Businessmen join expensive and exclusive clubs to network with the rich and powerful. A businessman can live near an officeholder for opportunities to meet up. A person without access to an officeholder can do so through an intermediary who does. Business can build relationships with government officials through official means c. Doing favours is important in relationship-building. If you do a favour for somebody, he may or may not remember. If you do a favour for an institution, you’d better collect on your quid pro quo immediately because whoever is running the place today might not be around tomorrow d. Customs, social graces and etiquette play a part in relationships. One must conduct oneself appropriately when relating to a government officeholder. It is prudent to cultivate relationships with not only the present government officials but also the opposition leaders and potential leaders. Politics is uncertain, and today’s opposition may become tomorrow’s leaders e. Relationships can backfire, however, for both the government and the businessmen. Support from top government officeholders may give the executives a false sense of security, but such support is not absolute. Such relationship may not be able to save them when public scrutiny is intense 2. Information, expertise and know-how a. The use of information to influence the government is called lobbying, commonly referred to as giving feedback in Singapore. Information, feedback and lobbying persuade the government to take a certain course of action b. Ignorance of a minister i. His ignorance of the subject he is in charge of greatly exceeds his knowledge of it c. Measuring performance i. Performance in a government ministry cannot usually be assessed by such tangible measures as profits. The subject is difficult and complicated d. Role of a minister i. He must be sensitive to public opinion and be able to carry the public with him. He is responsible for what happens in his ministry and has to answer to the PM and his cabinet colleagues, through them to Parliament and through Parliament to the electorate e. Generalist v Specialist 66 i. A Minister is a generalist, not a specialist. Not only is a generalist better, but a specialist could be dangerous. A Minister can acquire knowledge partly by reading the professional literature, or rather that part of value to him, and partly by engaging expert consultants; but mainly he depends on his professional and administrative staff f. Implications i. To be effective, a Minister must have a strong organisation staffed with competent professionals and administrators. If his organisation is weak, he must strengthen it ii. Since a Minister cannot know everything, he cannot do everything, and he must delegate responsibility iii. Identifying the crucial problems and seeing to it that they are solved are the main jobs of the Minister g. Problem-solving i. The problems in any ministry are numerous and the minister must set out his priorities and decide how much he can tackle. This depends not only on his estimate of his own ability but also on the capability of the ministry staff. A Minister depends on his staff, professional and administrative, at every stage of the decision-making process both for information and advice. The final solution is a collective effort h. Implementation i. Solutions reached are only paper solutions until they are implemented 3. Money a. The utility of money is naturally appreciated by government officeholders and society. Business donations, while arguably charitable in motive, do not harm the interest of the giver. Since a foreign business is prohibited from making political donations, they can make non-political donations to establish goodwill, cultivate relationships and gain access to officeholders. Government officeholders and family members may have pet projects close to their hearts b. Another way for business to cultivate goodwill is to give business to spouses and relations of political officeholders. It is not legally wrong in itself, unless it has influenced the officeholders in inappropriate ways c. Non-profit organisations also use money to influence the government. While some donations and gifts are clearly legal and proper, and some are outright illegal, others may not be so clear cut. Distinguishing between legal gifts and illegal bribery can be tricky at times, so the rules should be consulted where appropriate. In some countries, bribery and payments are unavoidable when government leaders demand payments and kickbacks 4. Assets and resources a. Resources such as gas, minerals, metals, energy and other commodities are necessary for any country. Influence is even stronger when government fears that the business will relocate to other countries. Businesses that provide the resources can have strategic influence over the government 5. Support, approval and votes a. Anyone who can contribute, directly or indirectly, to gain support, approval and votes can exert influence on the government. Politicians desire positive coverage by the media and are susceptible to their influence 67 6. Group strength a. Business and non-business interests can increase their influence by working together and building coalitions to influence the government as a group. By working as a group, they can gain more clout and effectiveness than lone organisations acting on their own b. The trade associations can also come together to form peak associations. Peak associations are associations that represent a larger set of business interests. Peak associations can also have individual businesses as members c. Benefits conferred by peak organisations to businesses: i. Access to government ministers and officials through their activities ii. Opportunities to present businesses’ views and concerns, especially when consulted by the government on issues related to business iii. Provision of information, statistics, databases, research and consultation iv. Active monitoring of relevant issues and involvement in their formation and development v. Opportunities to meet with other businesses and stakeholders d. Trade associations sometimes compete with each other to influence the government. A policy may work for the interest of some businesses but not for others. A policy may favour capital-intensive businesses but not labourintensive ones. Trade associations representing the different interests may compete to influence the government to opposing effect e. Non-business interests also form trade unions, societies and coalitions to influence the government. By combining individuals into bigger groups, they share resources and create a bigger voice to influence the government. Some trade unions and societies are powerful groups with a strong influence on the government 7. Fairness, justice, morality, law, religion and beliefs a. The public act on what is right and wrong and judge the government accordingly. Businesses engage in CSR to increase their influence. Respected businessmen can exert greater influence than less honourable ones b. Leaders have lost power because of corruption c. The laws of some countries are shaped by religion. Religious government officeholders try to live and act according to their beliefs 8. Threats a. A person can threaten to withdraw whatever he is currently providing to the government to influence the government, such as threats to withdraw investments, vote against a politician, protest against the government, or engage in civil or mass disobedience 9. Time a. Sometimes patience is required when one seeks to influence the government. The government may need time to consider the matter and the circumstances may not be right for the government to act b. Sometimes businesses wait for a change in government policy. When the change in government policy is announced, businesses seize the moment and jump into action. Companies need to be aware of changes in the relevant 68 operating environments and make timely preparations to take advantage of any change c. Issue life cycle: d. The issue arises due to some development in society. It is identified, gains attention and is discussed or debated. The debate or contest may be public or private in nature and may occur over a shorter or longer period of time. At the contest stage, groups and coalitions may form and take sides over the issue. Interested parties justify their positions and endeavour to convince the government or society on their point of view. An issue may mature fairly quickly, or it may take time to mature or not at all. If it does mature, the issue reaches the decision stage when the government decides on the policy. The policy may be accompanied by appropriate laws or changes to the law. The policy or law is then implemented and enforced. The cycle may repeat itself when a change of policy is sought e. An interested party should take action at the appropriate stage. It may be too late when an issue has been decided and implemented. Efforts to overturn an implemented policy will be much harder than the efforts to win the debate at the contest stage Where and How Influence is Carried Out 1. Influencing the executive branch of the government, ministries and statutory boards a. Sometimes an interested party seeks to influence the most powerful government leaders. Influence can take place in official meetings between businessmen and the officeholders. Influence can also take place in international gatherings b. Not all lobbying can be conducted on such personal and direct terms. For some, lobbying will be indirect, such as through letter writing and petition writing. The government has set up official avenues for business and society to lobby or give feedback to the government. c. Other more customised feedback occurs when government ministries, agencies and statutory boards seek feedback and consultations, via the internet and other means, on their proposals and initiatives before implementing them 2. Clientelism a. Direct business influence on the government is especially important in clientelism. Clientelism is a situation where the business relies on the government for support. In return, business provides benefits to the government. The business becomes a client of the government and receives concessions and help from the government. In return, the business, as a client, 69 3. 4. 5. 6. 7. “pays” the government for the service and concessions, in the form of investments, assets, jobs and other contributions b. Clientelism can be abused by government officeholders and businesses. In corrupt countries, businesses are expected to confer personal benefits on the government officeholders in return for support and projects c. Clientelism is usually a one-to-one relationship. A business, however, may need to compete with other businesses before it is selected as the favoured business for the project or undertaking d. No business leader could afford to alienate a chief minister. You have to work along with the government, whoever the chief minister is, from whichever party he is Tenders a. Tenders are more formalised ways of persuading the government to accept the business as the party to work with or to source the goods and services from Regulatory capture a. Business influence on the regulators may result in a clubby relationship between business and the regulator, leading to “regulatory capture”. In regulatory capture, the regulators are “captured” by the regulated and fail to regulate business properly Incorporating government or former government officeholders or their relations in the business or society a. Business and non-business groups can gain influence by incorporating political officeholders or former political officeholders in their organisations. A former government officeholder who has entered the business world can capitalise on his relationships with his former government colleagues b. Business can incorporate a government officeholder while the officeholder is still in office. Business can incorporate a government officeholder after leaving office. It can be a win-win for both government and business as business provide employment to retiring government officeholders c. Some businesses incorporate MPs in their organisations, since they are permitted to engage in business while in office. The same extends to the family members and relations of officeholders. It is not uncommon in Singapore and other countries to have spouses and close relations of government officeholders appointed directors or executive of companies. Whether it is legal or not depends on the law of the specific place d. Non-business entities may also do likewise. Political leaders are seen to engage in good deeds and the charitable organisations gain a higher profile and endorsement Exporting executives and personnel to the government a. Some business executives or directors quit their jobs to join the government. The business whose former executives join the government can have influence through these executives. Some business executives also serve as MPs. However, some of these appointments can be controversial. Some activists and representatives of interest groups serve as nominated MPs in Singapore Formal bodies a. Formal bodies are a good avenue for an interested party to influence and interact with the government. The formal bodies may be represented by 70 government officeholders, business representatives and non-business interests. Some of these bodies have limited functions and are discontinued after they have served their purposes, while others function for a longer term b. An interested party may also serve as a Board member of a statutory board. A trustworthy advisor can also influence government officeholders by acting as their advisors. A businessman’s involvement in a government body can be challenged 8. Corporatism (“corpus” means body in Latin → corporatism means acting together as 1 body) a. Corporatism is an arrangement where the government and the relevant interest groups work together through negotiations, accommodations or compromise to arrive at a decision or policy b. Corporatism works on the basis that the different sections of a group, society or state work together as a collective body for the good of the whole. Applied to the state, the relevant interest groups work together harmoniously rather than in a contentious and fractious manner to decide on policies c. Singapore adopts the corporatist model when dealing with some worker issues, called Tripartism. Issues and policies relating to employment, wages and labour are areas in which aspects of corporatism are practised 9. Influencing the MPs and through them a. Interested parties can lobby the government in Parliament through an MP. An MP can table a Parliamentary Query. Individuals or corporations may also present a petition to parliament with the help of an MP. The petition is presented by an MP, who affixes his name at the beginning of the petition. An MP, however, cannot present a petition of which he is one of the signatories. Behind-the-scenes lobbying may be more likely to succeed than public lobbying b. Some bills are considered by Parliament Select Committees. Representations can be made to them 10. Electoral support, campaign financing and political donations a. Interested parties hope to have their preferred candidates elected into office. Interested parties hope to build relationship with or gain access to these officeholders when they are elected into office b. Campaign financing and political donations are legitimate forms of influence and are governed by the Political Donations Act. Every political party, candidate, election agent and organisation whose objects or activities relate wholly or mainly to politics in Singapore and which has been declared by the minister to be a political association can only accept donations from permissible donors. This effectively bars foreigners and foreign businesses from making political donations in Singapore. It also forbids unincorporated associations such as sole proprietors, partnerships and trade unions from making political donations c. Business normally has more money to contribute and can tilt the balance of influence in favour of business, resulting in laws and policies that favour business over society. This can be counterbalanced by non-business interests with their votes 11. Grassroots and constituency campaigns 71 a. Grassroots and constituency campaigns are campaigns undertaken at the grassroots or constituency levels which may include public rallies. Businesses can be affected by grassroots and constituency campaigns 12. Public advocacy a. An interested party can influence society and the government through public advocacy. Public advocacy educates the public and persuades it to adopt a certain point of view. Public advocacy influences the government indirectly through society’s acceptance, influence or pressure b. Public advocacy can be conducted through the internet and traditional media. The effectiveness of public advocacy can be enhanced if the proposal is endorsed by independent experts. Businesses and interest groups can fund think tanks and advocacy groups to advocate their policies 13. Public pressure a. If public advocacy is insufficient, public pressure may be resorted to. Public pressure can utilise townhall meetings, public rallies, protests, grassroot activism and coalition building b. Interest groups sometimes give a false sense of public pressure by increasing the volume of feedback or lobbying. This is referred to as astroturfing. The feedback does not come from real grassroots but from artificial astroturf. By multiplying twitter accounts, websites and social media and by manipulating search rankings, the message can fill the echo chamber, drowning out alternative voices 14. Pluralism a. Pluralism is a setting where multiple interests groups compete against one another to influence the government in its decision making. Unlike corporatism, where interest groups deliberate and decide on policies consensually, in pluralism, interest groups actively compete with one another for influence. Interest groups interested in the issue can compete in pluralism. Government policies do not affect 1 company or societal group alone b. Each company or societal group has its own stakeholders and people in its value chain. Value chain refers to all those involved in the process that contribute to the process. Similarly, a societal group has its own value chain. Any issue affecting a company or societal group will directly and indirectly affect a larger group of people and organisations. A company or societal group can call upon those in its value chain to support its cause c. Size of membership is an important component of a group’s political credibility. Expertise and information are valuable to policy makers, and they will tend to be more responsive to groups with such resources d. Access to the media and the capacity to influence public preferences will depend, in part on financial resources. Access to government may result from the government’s preference for meeting with certain groups rather than others (insider vs outsider status) and the institutional structures in place e. The contest between interest groups can be intense. However, contests in pluralism are not always intense nor do they always attract wide participation. Some contests only involve the participation of a few interested parties 15. Civil disobedience 72 a. Society can influence the government through civil disobedience. Civil disobedience is the active refusal to obey laws, demands, and commands of a government or an occupying international power 16. Referendum a. Sometimes governments conduct referendums to decide on important matters. Referendums go beyond influencing the government. It seeks to make decisions for the government and the country. The interests of government leaders can differ from the populace 17. Judicial review a. Interested parties have the option of taking action in the law courts to challenge decisions made by the government. The process is called “judicial review” and is usually taken as a last resort. Judicial review is an application to overturn the decisions or acts of the government b. Non-business interests and individuals can also apply for judicial review of government decisions. Sometimes, individuals ask MPs to write to the court to help in their cases c. However, the PAP has reminded PAP MPs not to do anything that may give rise to any misperception that they can influence or interfere in the judicial process 18. International lobbying a. A government can influence another government for the benefit of its business and non-business interests. Singapore, a small country which relies on international trade, is sensitive to international lobbying and pressures from foreign governments b. Business can work through its home country’s government leaders, officials and ambassadors to influence the host government. The influence can also be mutual. 2 countries can grant concessions to each other c. Business can also leverage on international bodies to influence governments d. Non-business interests can seek the help of its government to influence a foreign government as well. Environmental groups enlist the help of their government to pressure foreign governments to ban illegal logging of rainforests Why Influence the Government 1. Choice of government officeholders a. Business hopes that business-friendly government leaders come to power, while non-business the reverse 2. Government support a. Business seeks a more pro-business environment and hard and soft infrastructure needed to operate efficiently. Business seeks grants, subsidies, loans and reduction in taxes from the government b. Non-business interests do likewise for their interests 3. Greater roles a. Business seeks more favourable market structures and a bigger role in the provision of goods and services. Business favours the privatisation of government roles and seeks government tenders, PPPs and other government projects 73 b. Non-business interests seek greater roles for the government and their interests 4. Competition a. New businesses seek to enter into markets monopolised by the incumbents. Players in newer businesses seek license to operate as an alternative to older businesses b. Businesses seek to restrict their competitors and ask the government to take action against them. Non-business interests may side with certain businesses over others 5. Policies and regulations a. Business seeks policies and regulations that favour business over labour and the environment b. Non-business interests seek the opposite 74 WEEK 5 CASE 1: GOVERNMENT AS CLIENT – TRADITION FINANCIAL SERVICES IN LIBYA Summary: Tradition Financial Services of Switzerland is being investigated by wide-ranging US and British corruption probes for bribing Moammar Gadhafi, to win business in Libya, an effort that included hiring relatives of senior Libyan officials. Tradition for years handled investments for the Libyan funds, earning millions of dollars in commissions Tradition Financial Services get business from the Libyan government by bribery. It included: • • • • Hiring relatives of senior Libyan officials Organising luxury vacations in Marrakesh in 2009 and 2010 by renting a large villa and inviting Mr Zewam, other officials of Arab Banking Corp, and the Libyan Investment Authority and bank traders Entertaining Mr Zewam and his colleagues in London, such as inviting Mr Zewam to a private Fashion Week lingerie-modelling party in February 2010 Paying for much of Mr Zewam’s travel to Marrakesh, as well as his airfare and hotel stays in London and Dubai WEEK 5 CASE 2: CLIENTELISM – SUMITOMO CHEMICAL AND THE PCS PROJECT Summary: In 1980, Singapore wanted to move away from electronics and precision engineering companies, to move into chemicals, since electronics is labour-intensive, and Singapore cannot get labour quickly enough to meet industry demands, and the Singapore electronics industry is saturated. Mr Hasegawa, together with Mr Hon Sui Sen, proposed a petrochemical investment plan for Singapore and Mr Hasegawa obtained Japanese government funding for the project. It became successful despite many setbacks and difficulties, such as disagreements between the parties, and the threat of a similar project being carried out in Iran. In February 1984, Philips Petroleum Singapore Chemicals, Polyolefin Company (Singapore) and Denka Singapore plants started up How Mr Norishige Hawegawa lobbied the Singapore and Japanese Governments to support the Petrochemical Corporation of Singapore (PCS) Project: • Mr Hawegawa obtained Japanese government support by going through several levels in the administration. Mr I.F. Tang and Mr Hawegawa would argue that the project was in Japan’s own interests for a more secure supply of chemicals to Japanese industry, and that the project would ultimately benefit the entire ASEAN community. The project was granted the Japanese government’s official blessing with strong support from the Ministry of International Trade and Industry and the Japanese Ministry of Foreign Affairs • The Singapore government was already interested in moving into the chemical industry, so PM Lee was happy to consider this a “national” project, since it would be significant for Singapore’s development Clientelism (Should be mutually beneficial – Involves government and businesses) 75 • • • Organisation to benefit the government by making investments and providing jobs, etc Government to benefit the organisation by awarding licenses for it to operate in the country The nature of the policy is that the government will pay in terms of contracts, and the businesses will pay in terms of jobs and services Influencing the Singapore government: Mr Hasegawa → Mr Hon Sui Sen (friendship through church) → Mr Lee Kuan Yew (Logical reasoning → Benefits to Singapore) → Singapore government (Benefits to Singapore) Influencing the Japanese government: Mr Hasegawa went through several levels in the administration to argue that the project was in Japan’s own interests for a more secure supply of chemicals to Japanese industry, and that the project would ultimately benefit the entire ASEAN community WEEK 5 CASE 3: CORPORATISM – ECONOMIC STRATEGIES COMMITTEE SUB-COMMITTEE SIX AND FOREIGN WORKERS POLICIES Summary: The foreign worker levy increase is set to take effect, which affects businesses in industries hiring many foreign workers. There is also going to be a long-term cap of one-third of the population being foreign workers. However, there is no scaling back of quotas for foreign workers, and the ultimate decision was to walk the middle line and be more flexible, depending on the economic prospects of Singapore. The ESC was effective and came up with a proposal 3 months ahead of the deadline Balancing of interests of the various parties, and deciding on the appropriate policy: • Government: Ensure the public is happy, Ensure the businesses have enough workers, Ensure the economy's growth and potential growth • Employers: Wants productivity growth through cheap labour • Employees: Wants jobs and does not want to compete with foreign workers for jobs • Public: Does not want Singapore to be majority foreigners, Does not want foreigners taking up too much space, opportunities, resources in Singapore • Appropriate policy: The foreign workforce will be maintained at its current level of one-third for the indefinite future Corporatism involves everyone working together – government and various interest groups. The nature of policy is a compromise, where the involved parties meet somewhere in between WEEK 5 CASE 4: PLURALISM / TENDERS – INTEGRATED RESORTS IN SINGAPORE Summary: Singapore had to decide on whether to build a casino as part of integrated resorts, following a slowing economy in 2001-2003. Many conservative and religious groups objected to the idea, but ultimately, the government decided to go ahead with the plan and allowed for the 76 operation of 2 casinos in Singapore, due to the economic benefits that such developments can provide Pluralism (Many interests to be balanced with diverse interest groups trying to influence decisions and outcomes): • The religious groups and conservative groups wrote to the Straits Times and to the government and MPs directly, voicing their opinions, and they also went for policy discussion sessions, and signed petitions • The government arrived at its decision after considering all opinions and after having many debates within the cabinet and among the MPs. They took into consideration all the opinions from the public as well, and the economic benefits that the developments can bring for Singapore. This is because the developments would likely go to other countries in the region if Singapore rejected the projects, and then Singapore will have a hard time catching up to the developments in those countries • The issues are usually controversial, and a policy will not settle the differences Reasons for building the casinos: 1. Economic benefits 2. Slowing Singapore economy 3. Increased tourism activity 4. Can put in measures to protect Singaporeans from being too negatively affected 5. Unfair to prevent people from gambling legally 6. Other avenues of legal gambling exist as well, better to collect taxes from casinos Reasons against building the casinos: 1. Against religious beliefs 2. Considered immoral 3. Negative social consequences 4. Negatively affect families Tendors (Based on who provides the most benefits, with the most important benefit usually being profits): • Criteria for the tenders: o Tourism appeal and contribution o Architectural concept and design o Development investment o Strength of the consortium and partners • The Singapore government awarded the tenders to Las Vegas Sands due to it having committed the highest development investment of S$3.85 billion. With the land price and associated capital cost, its total investment would exceed S$5 billion, making it one of the most expensive casinos in the world. Sands was assessed to have the best overall proposal to meet Singapore’s economic and tourism objectives • The Singapore government awarded the tenders to Genting due to it having submitted the most compelling proposal overall that best meets Singapore’s economic and tourism objectives. In particular, the proposal reflects Singapore’s vision for the Sentosa IR as a large-scale, family resort with its host of world-class family leisure attractions and other strong offerings. The attractions are believed to position Sentosa 77 as a premier island resort for families and draw significant numbers of both new and repeat visitors to Singapore WEEK 5 CASE 5: WHY INFLUENCE THE GOVERNMENT – MICROSOFT IN CHINA Summary: Microsoft has found a way to work in China by working together with the government and making sure their interests are aligned with those of the government. They tolerated piracy, and opened up many businesses in China, providing many IT services to the Chinese government, ensuring that their interests are aligned with those of the Chinese government, and assured them that the Microsoft software isn’t spying on China, and allowing the Chinese government to add in its own software to the Microsoft software. It has led to the growth of Microsoft in China, and a growing number of Chinese computers are downloading Microsoft legally now Microsoft wants a dominant market share in China, and wants most computers in China to use Microsoft software, legally or otherwise. Microsoft believes that by working on its strategy of influencing and working together with the Chinese government, it will result in mutually beneficial outcomes for both Microsoft and the Chinese government 78 WEEK 6 READING 1: STRATEGY & SOCIETY – THE LINK BETWEEN COMPETITIVE ADVANTAGE & CORPORATE SOCIAL RESPONSIBILITY CSR has emerged as an inescapable priority for business leaders in every country. Many companies have already done much to improve the social and environmental consequences of their activities, yet these efforts have not been nearly as productive as they could be, because: 1. They pit business against society, when clearly the 2 are interdependent 2. They pressure companies to think of CSR in generic ways instead of in the way most appropriate to each firm’s strategy The prevailing approaches to CSR are so disconnected from business as to obscure many of the greatest opportunities for companies to benefit society Activist organisations of all kinds, both on the right and left, have grown much more aggressive and effective in bringing public pressure to bear on corporations. Activists may target the most visible or successful companies merely to draw attention to an issue, even if those corporations actually have had little impact on the problem at hand 4 prevailing justifications for CSR: 1. Moral obligation a. Companies have a duty to be good citizens and to “do the right thing” 2. Sustainability a. Emphasises environmental and community stewardship 3. License to operate a. Every company needs tacit or explicit permission from governments, communities, and numerous other stakeholders to do business 4. Reputation 79 a. CSR initiatives will improve a company’s image, strengthen its brand, enliven morale, and even raise the value of its stock Practical limitations of each approach above: 1. Moral obligation a. The nature of moral obligations is to be absolute mandates, but most corporate social choices involve balancing competing values, interests, and costs b. The moral calculus needed to weigh 1 social benefit against another, or against its financial cost, has yet to be developed 2. Sustainability a. Companies should operate in ways that secure long-term economic performance by avoiding short-term behaviour that is socially detrimental or environmentally wasteful. The principle works best for issues that coincide with a company’s economic or regulatory interests b. In other areas, the notion of sustainability can become so vague as to be meaningless. Assertions of what is more sustainable offer little basis for balancing long-term objectives against the short-term costs they incur. The sustainability school raises questions about trade-offs without offering a framework to answer them c. Managers without a strategic understanding of CSR are prone to postpone these costs, which can lead to far greater costs when the company is later judged to have violated its social obligation 3. License to operate a. This is far more pragmatic, since it offers a concrete way for a business to identify social issues that matter to its stakeholders and make decisions about them. This approach fosters constructive dialogue with regulators, the local citizenry, and activists b. By seeking to satisfy stakeholders, however, companies cede primary control of their CSR agendas to outsiders. Stakeholders’ views are obviously important, but these groups can never fully understand a corporation’s capabilities, competitive positioning, or the trade-offs it must make c. A firm that views CSR as a way to placate pressure groups often finds that its approach devolves into a series of short-term defensive reactions – a neverending public relations palliative with minimal value to society and no strategic benefit for the business 4. Reputation a. Concerns about reputation focus on satisfying external audiences. This rationale risks confusing public relations with social and business results All 4 schools of thought share the same weakness: They focus on the tension between business and society rather than on their interdependence. Internally, CSR practices and initiatives are often isolated from operating units – and even separated from corporate philanthropy. Externally, the company’s social impact becomes diffused among numerous unrelated efforts, each responding to a different stakeholder group or corporate pressure point. The consequence of this fragmentation is a tremendous lost opportunity 80 Successful corporations need a healthy society. Education, healthcare, and equal opportunity are essential to a productive workforce. Any business that pursues its ends at the expense of the society in which it operates will find its success to be illusory and ultimately temporary. At the same time, a healthy society needs successful companies. If governments, NGOs, and other participants in civil society weaken the ability of business to operate productively, they may win battles but will lose the war, as corporate and regional competitiveness fade, wages stagnate, jobs disappear, and the wealth that pays taxes and supports non-profit contributions evaporates To put these broad principles into practice, a company must integrate a social perspective into the core frameworks it already uses to understand competition and guide its business strategy: 1. Identifying the points of intersection a. Inside-out linkages (Company impinging upon society through its operations in the normal course of business) i. No longer can companies be content to monitor only the obvious social impacts of today. Without a careful process for identifying evolving social effects of tomorrow, firms may risk their very survival b. Outside-in linkages (External social conditions influencing corporations) – Competitive context can be divided into 4 broad areas: i. The quantity and quality of available business inputs – human resources, or transportation infrastructure ii. The rules and incentives that govern competition – such as policies that protect intellectual property, ensure transparency, safeguard against corruption, and encourage investment iii. The size and sophistication of local demand, influenced by such things as standards for product quality and safety, consumer rights, and fairness in government purchasing iv. The local availability of supporting industries, such as service providers and machinery producers 2. Choosing which social issues to address a. The essential test that should guide CSR is not whether a cause is worthy but whether it presents an opportunity to create shared value b. Categories of social issues affecting a company: i. Generic social issues: Important to society but are neither significantly affected by the company’s operations nor influence the company’s long-term competitiveness ii. Value chain social impacts: Significantly affected by the company’s activities in the ordinary course of business iii. Social dimensions of competitive context: Factors in the external environment that significantly affect the underlying drivers of competitiveness in those places where the company operates c. Even issues that apply widely in the economy can have greater significance for some industries than for others. Within an industry, a given social issue may cut differently for different companies, owing to differences in competitive positioning. Where a social issue is salient for many companies across multiple 81 industries, it can often be addressed most effectively through cooperative models 3. Creating a corporate social agenda – Types of CSR: a. b. Responsive CSR i. Acts as a good corporate citizen, attuned to the evolving social concerns of stakeholders, and mitigates existing or anticipated adverse effects from business activities ii. The best corporate citizenship initiatives specify clear, measurable goals and track results over time iii. For most value chain impacts, there is no need to reinvent the wheel. The company should identify best practices for dealing with each one, with an eye toward how those practices are changing c. Strategic CSR i. Strategy is about choosing a unique position – doing things differently from competitors in a way that lowers costs or better serves a particular set of customer needs ii. Moves beyond good corporate citizenship and mitigating harmful value chain impacts to mount a small number of initiatives whose social and business benefits are large and distinctive. Involves both inside-out and outside-in dimensions working in tandem. It is here that the opportunities for shared value truly lie iii. Many opportunities to pioneer innovations to benefit both society and a company’s own competitiveness can arise in the product offering and the value chain iv. Unlocks shared value by investing in social aspects of context that strengthen company competitiveness. The success of the company and the success of the community become mutually reinforcing 4. Integrating inside-out and outside-in practices a. Activities in the value chain can be performed in ways that reinforce improvements in the social dimensions of context. Investments in competitive context have the potential to reduce constraints on a company’s value chain activities 82 b. When value chain practices and investments in competitive context are fully integrated, CSR becomes hard to distinguish from the day-to-day business of the company 5. Creating a social dimension to the value proposition – A set of needs a company can meet for its chosen customers that others cannot a. The most strategic CSR occurs when a company adds a social dimension to its value proposition, making social impact integral to the overall strategy b. Not every company can build its entire value proposition around social issues, but adding a social dimension to the value proposition offers a new frontier in competitive positioning c. Government regulation, exposure to criticism and liability, and consumers’ attention to social issues are all persistently increasing. As a result, the number of industries and companies whose competitive advantage can involve social value propositions is constantly growing Organising for CSR: Companies must shift from a fragmented, defensive posture to an integrated, affirmative approach. The focus must move away from an emphasis on image to an emphasis on substance. The current preoccupation with measuring stakeholder satisfaction has it backwards. What needs to be measured is social impact. These transformations require more than a broadening of job definition; they require overcoming a number of long-standing prejudices. Strategy is always about making choices, and it is about choosing which social issues to focus on. Creating value should be viewed like R&D, as a long-term investment in a company’s future competitiveness The moral purpose of business: The most important thing a corporation can do for society, and for any community, is contribute to a prosperous economy. This cannot excuse businesses that seek short-term profits deceptively or shirk the social and environmental consequences of their actions. NGOs, governments, and companies must stop thinking in terms of “corporate social responsibility” and start thinking in terms of “corporate social integration”. Perceiving social responsibility as building shared value rather than as damage control or as a PR campaign will require dramatically different thinking in business. Addressing social issues by creating shared value will lead to self-sustaining solutions that do not depend on private or government subsidies. When a well-run business applies its vast resources, expertise, and management talent to problems that it understands and in which it has a stake, it can have a greater impact on social good than any other institution or philanthropic organisation 83 WEEK 6 READING 2: THE SOCIAL RESPONSIBILITY OF BUSINESS IS TO INCREASE ITS PROFITS Reasons why the social responsibility of business is to increase its profits, instead of promoting desirable “social” ends: 1. In his capacity as a corporate executive, the manager is the agent of the individuals who own the corporation or establish the eleemosynary institution, and his primary responsibility is to them. As a person, he may have many other responsibilities that he recognises or assumes voluntarily, but they are the social responsibilities of individuals, not businesses. The stockholders or the customers or the employees could separately spend their own money on the particular action if they wished to do so. The executive is exercising a distinct “social responsibility”, rather than serving as an agent of the stockholders or the customers or the employees, only if he spends the money in a different way than they would have spent it 2. If the agent spends the money in a different way than the principal would have spent it, he is in effect imposing taxes, and deciding how the tax proceeds shall be spent. This process raises political questions on 2 levels: principle and consequences a. On the level of political principle, the imposition of taxes and the expenditure of tax proceeds are governmental functions. We have established elaborate constitutional, parliamentary, and judicial provisions to control these functions, to assure that taxes are imposed so far as possible in accordance with the preferences and desires of the public. We have a system of checks and balances to separate the legislative function of imposing taxes and enacting expenditures from the executive function of collecting taxes and administering expenditure programs and from the judicial function of mediating disputes and interpreting the law b. On the grounds of consequences, can the corporate executive in fact discharge his alleged “social responsibilities”? Even if we suppose that he could get away with spending the stockholders’ or customers’ or employees’ money, how is he to know how to spend it? How much cost is he justified in imposing on his stockholders, customers, and employees for this social purpose? What is his appropriate share and what is the appropriate share of others? 3. Whether he wants to or not, can he get away with spending his stockholders’, customers’, or employees’ money? Will not the stockholders fire him? His customers and employees can desert him for other producers and employers less scrupulous in exercising their social responsibilities. The difficulty of exercising “social responsibility” illustrates the great virtue of private competitive enterprise by forcing people to be responsible for their own actions and making it difficult for them to “exploit” other people for either selfish or unselfish purposes. They can do good, but only at their own expense 4. In practice, the doctrine of social responsibility is frequently a cloak for actions that are justified on other grounds rather than a reason for those actions. Whether blameworthy or not, the use of the cloak of social responsibility, and the nonsense spoken in its name by influential and prestigious businessmen, does clearly harm the foundations of a free society. Businessmen are capable of being extremely far-sighted and clear-headed in matters that are internal to their businesses. They are incredibly 84 short-sighted and muddle-headed in matters that are outside their businesses but affect the possible survival of business in general 5. The short-sightedness is exemplified in speeches by businessmen on social responsibility. This may gain them kudos in the short-term, but it helps to strengthen the already too prevalent view that the pursuit of profits is wicked and immoral and must be curbed and controlled by external forces. The political principle that underlies the market mechanism is unanimity. In an ideal free market resting on private property, there are no values, no “social” responsibilities in any sense other than the shared values and responsibilities of individuals. The political principle that underlies the political mechanism is conformity. Unfortunately, unanimity is not always feasible 6. However, the doctrine of “social responsibility” taken seriously would extend the scope of the political mechanism to every human activity. It does not differ in philosophy from the most explicitly collective doctrine. It differs only by professing to believe that collectivist ends can be attained without collectivist means. It is a “fundamentally subversive doctrine” in a free society, and in such a society, “there is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud” Reasons against CSR: 1. Agency – Should not spend the shareholders’ money 2. Branches of government – CSR is the government’s responsibility 3. Competence – No competence to do CSR 4. Dismissed – The worker may be dismissed for misspending the shareholders’ money 5. Evil of profits – Prevalent view that the pursuit of profits is wicked and immoral and must be curbed and controlled 6. Free market – Free to do what you want 7. Government control – Responsibility of executives 85 WEEK 6 LESSON CSR-related terminologies: 1. Corporate social responsibility 2. Corporate responsibility 3. Corporate citizenship (Companies are considered citizens of the country, and should behave as such) 4. Sustainability 5. Triple bottom line (Bottom line: The final thing that matters most) 6. 3P’s – People, Planet, Profits Greenwashing is an act of advertising as an environmentally-responsible company when it is in fact only superficially involved Which type of responsibility is most important is contingent on each individual Types of Source of Why fulfil these Why disagree with these Responsibility Responsibility responsibilities? responsibilities? Economic Need / Want Uncertainty / Many components / Long-run vs Short-run / Computational basis Pragmatic Need / Want Legal Government Legal sanctions Based on construction (interpretation of law) / Laws can change / May be incorrect / Loopholes Moral Self / Society Guilty conscience / Moral relativism / Social sanctions Subjective Religious Religious beliefs Divine punishments Subjective (different religions) Law that is independent of morality is for administrative purposes Examples of things not allowed by: 1. The law but allowed by morality: Uber, Black market 2. Morality and the law: Crime, Hacking 3. Morality but allowed by the law: Casino, Apartheid Pragmatism believes that the ends justify the means, but morality believes that there are things you cannot do even if they let you achieve what you want Secular morality: Human rights standards, Changing with the times Religious morality: Spiritual, More fixed and ancient, Paramount Legal, Moral, Profitable: Typical businesses (Advocated as CSR) Legal, Moral, Unprofitable: Curbing pollution (Advocated as CSR) Legal, Immoral, Profitable: Casino (Sometimes defended) 86 WEEK 6 CASE: FORD PINTO Summary: Henry Ford II and Lee Iacocca are concerned with making profits only and did not care about the safety of the Pinto cars produced by Ford. They did everything they could to fight against and delay the safety regulations from being passed, by employing several techniques, such as blaming the cause of the accident on something else other than the vehicles, and giving many reports and details, which will take the people in the regulations department many months to test and check against Ways to improve the Ford Pinto: 1. Make the bumper stronger 2. Put a bladder in the fuel tank to contain the fuel 3. Relocate the fuel tank to the middle of the car 4. Put a steel plate between the bumper and the fuel tank 5. Make the fuel tank stronger 6. Put a protective layer between the bolts and the fuel tank Friedman would approve of what Ford did in the Pinto case, because Friedman believes that the only responsibility of a business is to make profits, and whatever that produced the most amount of profits is what’s best for the business. The employees should not be concerned about the social impacts of their actions because they are only liable to the shareholders and investors who are the owners of the business Porter would not approve of what Ford did in the Pinto case, because Ford was not concerned about its consumers, and instead harming them greatly, by releasing Pinto cars despite knowing about their safety hazards. CSR involves making sure you value-add to society by trying to solve a societal problem that your business has the most stakes in, but Ford is creating more problems for society instead 87 WEEK 7 READING 1: PRIVATE POLITICS AND SOCIAL PRESSURE Introduction • • • Private politics focuses on changing the behaviour of private economic agents not through government action but through social pressure and the threat of harm to the business. Private politics is frequently led by NGOs and social activists, many of whom have concluded that more progress toward their goals can be achieved by targeting economic agents directly rather than by working through government The success of a private politics strategy depends on support from at least a portion of the public. The “trust gap” between NGOs and companies favours the NGOs Private politics can be motivated by self-interest as well as by broader concerns. In some cases, it arises because an individual becomes concerned about an issue. More often, private politics originates from interest groups. The causes these individuals, interest groups, and NGOs pursue are important components of the non-market environment, and the issues on their agendas are frequently thrust onto the agendas of firms. Understanding their concerns, organisation, and strategies is essential for formulating effective strategies to address the issues they raise and the pressures they generate Private Politics and the Non-Market Environment • Private politics can shape the non-market environment in several ways: o Those initiating private politics can identify issues about which management either is unaware or has not understood as important to others o Social activists and NGOs can affect the organisation of interests by forming watchdog and advocacy groups and by mobilizing people to work for causes o The social pressure these groups exert can affect the institutional configuration of the non-market environment. This private regulation has been growing as an alternative to government regulation o Individuals, interest groups, and activists provide information that influences public and private politics The Evolution of Private Politics • • • • The activists turned to corporate campaigns that deployed confrontational tactics to pressure their target companies. Corporate campaigns were frequently successful when they targeted companies with a reputation or brand equity that could be harmed by the media attention given to the campaigns and the activists’ claims Social activists, however, found that corporate campaigns had limits because they could not gain leverage over many companies. Market campaigns are directed at the components of the value chain that are most susceptible to harm from a successful campaign Democracy in the marketplace means that citizen consumers express in markets their views on the performance of firms Private politics led by activists differs from union campaigns: 88 • • o Unlike labour unions, social activists are not linked to their target by a market and hence have no direct market power over their target o Labour unions engage in public politics by delivering votes, election campaign volunteers, and campaign contributions In the 1990s, some NGOs began to adopt a cooperative rather than a confrontational approach in which they worked with companies to reduce threats to the environment, protect human rights, and improve social welfare Private politics social pressure became the preferred instrument of many activists, and with the increased social pressure firms began to seek shelter. Some NGOs saw an opportunity to make progress toward their agendas by working with rather than against firms, and firms sought shields against the confrontational activists. Cooperative engagements became more common Confrontational Private Politics • • • • Social issues can cut across product market lines. The lines of business of a firm determine the scope of the social pressure the firm could face. Activists organise corporate and market campaigns to advance the issues on their agendas, and a frequent component of a campaign is a boycott. Boycott targets may also be chosen because of opportunity. Activist and interest groups often use both private and public politics strategies Firms that were identified as environmentally abusive experienced a statistically and economically significant decrease in their share prices, whereas the share prices of firms identified as abusive of human rights were unaffected. Despite the varying evidence, most firms are concerned about the possibility of a boycott not only because of possible lost sales but also because the public attention, frequently under the scrutiny of the media, could harm their brands as well as their reputations and public images The goal is to call attention to objectionable practices of the target, casting doubt on the public face the company has created through its public relations and advertising. The strength of activist groups varies across countries Factors causing susceptibility to private politics: o Products ▪ Consumer products ▪ Products with low switching costs ▪ A brand name that can be damaged o Operating environment ▪ Activities that produce harmful externalities ▪ Operating in an interest group-rich environment ▪ Multinational / Global operations – issues can spill over to other units and countries ▪ Operating in developing countries o Organisation ▪ A decentralised organisation, so that external effects, including intracompany, are not naturally considered 89 • • In a highly decentralised company, a subsidiary in 1 country may not take into account or even be aware that its activities can spur private politics affecting subsidiaries in other countries The effectiveness of private politics social pressure depends on: o Social value achieved by causing a potential target to change its practices, as in the mitigation of a negative externality or improvement in the working conditions in suppliers’ factories in developing countries o How tough the potential target is, where toughness depends on the cost of changing its practices o How vulnerable a potential target is, where vulnerability can depend on brand equity or reputation that could be harmed by a campaign o The extent to which potential targets take into account the social value of a change in their practices when making their decisions; that is, the extent to which they accept social responsibilities Cooperative Private Politics • • • • • • NGOs with expertise may be able to adopt a cooperative strategy. An NGO could help a firm identify the benefits and costs from changing its environmental practices A cooperative NGO can use its expertise to help the target discover the consequences of a change in practices, where neither the NGO nor the target initially knows the specific benefits that might be discovered. Certification by the NGO is one way that external legitimacy is granted A firm could adopt its own policy or participate in an industry programme to address a social issue, but frequently these efforts lack legitimacy and do little to reduce social pressure External legitimacy could involve the certification of a change in the target firm’s practices. External legitimacy improves the standing of the firm with the public, reduces social pressure, and makes the target less attractive to a confrontational activist because there is less that can be accomplished through a campaign A cooperative engagement can allow an activist to observe the firm’s alternatives and certify for the public that the change has been made while not revealing specific information to the public and competitors. This can also help create markets Cooperative and confrontational strategies can leave activist groups on opposite sides of an issue Synergies between Confrontational and Cooperative Private Politics • • Because of the synergy between confrontational and cooperative private politics, cooperative NGOs may participate or support the campaigns of confrontational NGOs to strengthen the demand for cooperative engagements. The greater that demand, the more bargaining power the cooperative NGO has to obtain greater changes from its corporate partners in cooperative engagements Use confrontational tactics with higher demands to push organisations towards agreeing to cooperative tactics with more reasonable demands Moderates and Radicals 90 • • • Some NGOs are operated by self-proclaimed radicals and others by moderates Some of the negative perceptions of an NGO may actually serve to support its cause, upholding Machiavelli’s proposition that it is better to be feared than loved, when campaigning against corporations. The notion that NGOs often can be more effective by imposing harms rather than offering benefits is consistent with the economics literature The tougher is the bad cop, the more leverage the good cop has. Some activists have developed both cooperative and confrontational capabilities Activist Strategies • • • • • The news media and the social media play a central role by providing information about the issue, the firm’s practices, and the target. Activists often take out advertisements in newspapers and magazines as part of their attempt to inform the public, but they also rely on “earned” media – that is, media coverage of the campaign itself. Information provision elicits participation by the public as well, mitigating a freerider problem Direct pressure can be applied by calling attention to the activities of a company, through “naming and shaming” The trust gap can create an asymmetry between the effectiveness of NGOs and firm strategies. Because the public tends to trust NGOs more than firms, negative information provided by an NGO can have more impact on the development of an issue than can information provided by the target Pressure can be applied through centralised and decentralised activities. The internet has helped activists coordinate their actions and mount their campaigns on a broader and more decentralised basis. The internet has also become important in fundraising for NGOs. Social media can be as powerful by coordinating the actions of people with shared interests Activist groups also use their standing before courts, legislatures, and administrative organisations to petition, sue, and advocate action. The most common tactic is to question the company at its annual meeting, and a more formal approach is to file a shareholder resolution with the Securities and Exchange Commission Advocacy Science • • A frequently used strategy of activists is to conduct a policy study or scientific investigation to call attention to an issue Advocacy science is most effective if it can be coordinated with other actions to prolong attention to the issue and provide a series of newsworthy events Target Selection • An important component of a private politics campaign is the selection of a target. Activists sometimes target “worst offenders”. In contrast, hoping they will be responsive, activists sometimes target companies that have positioned themselves as socially responsible and environmentally friendly 91 • Large firms, firms with greater toxic emissions, and firms that are more advertising intensive are more likely to be targeted. Campaigns against larger firms and firms with higher emissions are more aggressive, and the target is more likely to concede to the activist demands the higher the emissions. Activists also target individuals in both their personal and professional roles. Attention typically focuses on those perceived as influential and possibly influenceable A Generic Strategy of Activists • • The basic strategy of the activist is to frame the issue to attract the interest of the public and the media and induce people and government officeholders to take actions that give the issue a life of its own Strategies for Addressing Social Pressure – Assessment • • Addressing the activist environment: o Identify the relevant interest groups and activist organisations in your market and non-market environments o Understand their agenda, preferences, and capabilities o Understand the broader public support for their agenda o Consult with them on important issues; a number of companies have established regular forums for exchanging information and views o Cooperate when that is beneficial o Fight when you are right and can win, but be careful Basic steps successful companies have taken include: o Assessing its positioning and any possible private politics challenges to that position. This begins by answering the question of what is demanded of the firm by the activists, and more importantly, by the public o Assessing vulnerability to a private politics campaign. This involves not only the firm’s own vulnerability but also the vulnerability of those in its value chain o Assessing the extent of public support for the activists’ agendas. This depends on the issue as well as the public 92 o (If a company is potentially vulnerable) Considering whether it is possible to forestall a possible campaign through self-regulation, by working with cooperative NGOs, or by making public commitments to new politics. Interacting with a cooperative NGO can provide benefits, particularly when the group has expertise ▪ On some issues, companies view an NGO as part of the solution. This has become common in environmental issues in particular o Evaluating the specific issues of concern and assessing where the issue is in its life cycle and how rapidly it is progressing. Often the issues generated by activists and interest groups are early in their life cycles, and thus firms have an opportunity to affect their progress o Identifying other potentially interested parties and assessing how likely they are to become active on the issue. Assessing the effectiveness of alternative strategies is often difficult when the issue is the subject of media and public attention, and that attention may advance an issue quickly through its life cycle o (In the case of a boycott) Assessing whether customers and the public are likely to be aware of the issue and sympathetic to the position of the activists, and assessing the likelihood that individuals will actually respond to that sympathy Strategy and Negotiations • • • • Professionals are more difficult to co-opt, but they may be more practical as well If the interactions with an activist group reach the point of bargaining over the resolution of the issue, a firm must assess the benefits and costs of alternative resolutions. Many firms prefer that the playing field be level with their competitors adopting the same policies for dealing with the issue An important component of a strategy for addressing a private politics campaign is to shore up the support of a firm’s employees, some of whom may be sympathetic with the demands made by the activists. The objective is to protect employee morale by explaining the extensive steps the company is taking to address the issue concerned In cases where the stakes are high, and monitoring of the firm’s actions is difficult, the parties may require more than a simple agreement Challenging the Activists • • • • Companies that do not have the characteristics mentioned earlier may choose to bear the social pressure. The target of a campaign may also fight back. This may involve filing a lawsuit against the activist organisation Many firms, when opposing an activist campaign, choose not to attack the activist group but instead provide information about the issues in question in the hope of weakening public support for the campaign. A target may invest in reputation management by providing positive information about its record and making sure that employees are on board. Targets may also develop an alternative organisation In some cases, a firm may change the boundaries of the organisation. E.g.: Companies can farm out their testing to independent companies Activists and NGOs have been criticised for being both “unelected” and unaccountable. They do not stand for election to allow the public to express its evaluation of their 93 performance. They do not have to abide by government requirements. Activists and NGOs could be accountable to the public, government, their members, and financial supporters Summary • • • Activists play an important role in the non-market environment because they can: o Alert management to issues of concern to the public o Affect the organisation of interests o Lead to changes in institutions o Provide information to the public and government officials Private politics strategies of activists are frequently integrated with public politics strategies. These strategies are often complemented using public politics as a lever to encourage negotiations on the issue Most firms prefer to negotiate rather than become engaged in a protracted confrontation that could attract the attention of the media, the public, and government officials 94 WEEK 7 READING 2: THE PATH TO CORPORATE RESPONSIBILITY For societal learning, the trick is for companies to be able to predict and credibly respond to society’s changing awareness of particular issues. The task is daunting, given the complexity of the issues as well as stakeholders’ volatile and sometimes underinformed expectations about business’ capacities and responsibilities to address societal problems. The way companies address issues depends on the stage of issue maturity of the issue as well 95 96 97 There is no universal business case for being good. Civil regulation, attacks by NGOs to damage corporate reputations, and the like rarely cause measurable, long-term damage to a fundamentally strong business. In the short-term, which is what most investors focus on, variations in financial performance are usually attributable to business fundamentals such as design, cost of sales, and market forecasting. Even high-profile cases barely affect the mainstream investment community. Coping with such challenges is simply an acceptable overhead cost of doing business As with any business opportunity, the chances to make money by being good must be created, not found. Reinventing one’s business isn’t easy. And doing so in socially responsible ways involves a major shift in managerial mindset – from a risk-based reputational view of corporate responsibility to one focused on product and process innovations that will help realign the business and the market according to shifting societal concerns The often talked-up business benefits of corporate responsibility are, at best, hard-won and frequently, in the short-term, ephemeral or non-existent. When accusations arise, it’s easy for companies to focus on the low-hanging fruit – employee morale, for instance, or the immediate need to defend the brand. But making business logic out of a deeper sense of corporate responsibility requires courageous leadership – in particular, civil leadership – insightful learning, and a grounded process for organisational innovation 98 WEEK 7 LESSON RAN chose private politics because: 1. Lobbying the government takes forever and can easily be counter-lobbied by corporations, so they start with consumers, and get them to pressure the businesses, and the businesses to pressure governments 2. Companies were more responsive to public opinion than certain legislatures were. Consumers could create more democracy in the marketplace than in the government RAN can target the companies directly responsible, and the companies supporting the companies directly responsible. RAN targeted Citigroup because: 1. They are greenwashing → Not genuine 2. World’s largest bank → Other banks can follow suit 3. Sensitive to public opinion 4. Global operations → Can impact other countries 5. Can garner media attention and coverage since Citigroup is the world’s largest bank 6. They are supporting companies that are destroying the rainforest What makes a company susceptible to private politics? 1. Positioning your company as a socially responsible company 2. Sensitive to public opinion 3. Greenwashing 4. Market leaders / Large companies 5. Partnering / Supporting companies that go against a social issue 6. Products a. Consumer products b. Products that harm the environment 7. Operating environments a. Operating in interest group-rich environment b. Multinational / Global operations 8. Organisation Should Citigroup worry about RAN? 1. RAN has a full-time media specialist 2. RAN has a campaign manager for each campaign 3. RAN has a network, so it is more influential than it seems 4. RAN has a successful track record. It made Home Depot cooperate with it Issue Life Cycle: 1. Latent stage 2. Emerging stage 3. Consolidating stage 4. Institutional stage 5. Implementation stage How do you campaign against a company? • Enlist the help of experts to show proof / evidence 99 • • • • • Create a story Publicise the campaign to enlist the help of society Media, online personalities, traditional media outlets Name and shame Make them lose customers → Profit loss Options to a company under attack: • Cooperate • Resist, defend & counter-attack Citigroup chose to commit to stop funding any company using old growth rainforest products, and to restrict funding any firm destroying endangered communities Simon Zadek’s 5 Stages: Stage What will organisations do at this stage? Defensive Deny practices, outcomes, or responsibilities Why do they do it? Why is it not enough? To defend against attacks to their Does not reputation that in the short-term own up to its could affect sales, recruitment, own productivity, and the brand name responsibility Compliance Adopt a policy-based To mitigate the erosion of economic Just a PR compliance approach value in the medium-term because move, no as a cost of doing of ongoing reputation and litigation real change business risks Managerial Embed the societal To mitigate the erosion of economic Activists will issue in their core value in the medium-term and to still not be management achieve longer-term gains by happy with processes integrating responsible business this practices into their daily operations approach Strategic Integrate the societal To enhance economic value in the issue into their core long-term and to gain first-mover business strategies advantage by aligning strategy and process innovations with the societal issue Civil Promote broad To enhance long-term economic industry participation value by overcoming any first-mover in corporate disadvantages and to realise gains responsibility through collective action 100 Private Politics (RAN, ExxonMobil): Public Politics (Silent Spring): Judicial Process (Dolphin’s Case): 101 WEEK 7 CASE 1: PRIVATE POLITICS – RAINFOREST ACTION NETWORK Summary: In 2000, the Rainforest Action Network (RAN) launched its Global Finance Campaign with Citigroup as the target. The goal was to convince Citigroup, and eventually all lenders, to stop financing destructive activities in endangered ecosystems. Environmental NGOs had historically targeted logging and mining companies directly. In the late 1990s, however, some environmental activist organisations, such as RAN, began to focus on the commercial banks financing extractive industries. The objective was to cut off funding for projects that led to the destruction of rain forests in developing countries. In the mid-1990s, RAN changed its focus from public policy to the private sector with the objective of changing the practices of companies with environmentally destructive practices. Companies were more responsive to public opinion than certain legislatures were, so they could create more democracy in the marketplace than in the government. Because RAN was a small organisation with the goal of shifting the practices of entire sectors, not just individual companies, it relied on the ripple effect of targeting a market leader. One company stood out as the best target - Citigroup, the world’s largest bank. Citigroup was the leading global, emerging market project finance bank and the leading developing country project finance bank. Citigroup also had a key role in a number of specific projects that alarmed RAN. Citigroup’s vulnerability was its sensitivity to public opinion, so exploiting that vulnerability by publicising Citigroup’s environmental practices became the heart of RAN’s strategy. Enlisting students was important to the success of RAN’s campaign, and RAN found that students at many universities were eager to participate. By the spring of 2003, Citigroup had been implicated in the Enron and Grubman scandals, so RAN decided to step up the pressure RAN campaigned against Citigroup by launching campaigns on college campuses and encouraging a boycott of Citigroup credit cards and job recruitment. Many of RAN’s actions were designed to call the public’s attention to the campaign objectives and attract media coverage, which was essential to informing the public. When Citigroup was implicated in the Enron and Grubman scandals, RAN stepped up the pressure by physically blocking the Citibank branches, and making personal attacks on Sandy Weill as well As the situation has escalated quite quickly, Citigroup should first adopt the managerial approach to mitigate the erosion of economic value in the medium-term and to achieve longer-term gains by integrating responsible business practices into their daily operations, before moving on to strategic and civil approach. This will help to enhance long-term economic value by overcoming any first-mover disadvantages and to realise gains through collective action eventually WEEK 7 CASE 2: PRIVATE POLITICS INVOLVING THE SHAREHOLDERS – EXXONMOBIL Summary: 62% of shareholders of ExxonMobil voted for the reporting of how climate change affects Exxon’s business, as investors are increasingly demanding companies disclose the likely impact of global warming. Climate change is a material financial risk and shareholders want to know how companies will manage the change to a low carbon economy. Climate change is one of the greatest long-term risks ExxonMobil faces in its portfolio and has direct impact on 102 its core business. It should respond swiftly and demonstrate that it takes shareholder concerns about climate risk seriously. The reporting should assess the resilience of the company’s full portfolio of reserves and resources through 2040 and beyond, and address the financial risks associated with such a scenario WEEK 7 CASE 3: PUBLIC POLITICS – SILENT SPRING Summary: Rachel Carson wrote a book called Silent Spring to raise awareness about the dangers of unrestrained use of the pesticide DDT, which allowed society to first be aware of their own attitude toward nature. Carson made a radical proposal that, at times, technological progress is so fundamentally at odds with natural processes that it must be curtailed. For the first time, the need to regulate industry in order to protect the environment became widely accepted, and environmentalism was born Events that led to the banning of the use of DDT in USA: 1. DDT was developed in 1939, and it first distinguished itself during WWII, clearing South Pacific islands of malaria-causing insects for US troops while being used as an effective delousing powder in Europe 2. When DDT became available for civilian use in 1945, nature writer Edwin Way Teale warned about it upsetting the economy of nature 3. Rachel Carson wrote to Reader’s Digest to propose an article about a series of tests on DDT being conducted not far from where she lived in Maryland. The magazine rejected the idea 4. In 1958, Carson’s interest in writing about the dangers of DDT was rekindled when she received a letter from a friend in Massachusetts bemoaning the large bird kills that had occurred on Cape Cod as the result of DDT sprayings 5. The use of the pesticide had proliferated greatly since 1945, and Rachel Carson again tried, unsuccessfully, to interest a magazine in assigning her the story of its less desirable effects 6. Silent Spring took Rachel Carson 4 years to complete. It was first serialised in The New Yorker in June 1962, which alarmed readers across America and brought a howl of indignation from the chemical industry 7. Monsanto published and distributed 5000 copies of a brochure parodying Silent Spring entitled ‘The Desolate Year’. Some of the attacks were more personal, questioning Rachel Carson’s integrity and even her sanity 8. Many eminent scientists rose to Rachel Carson’s defence, and when President John F. Kennedy ordered the President’s Science Advisory Committee to examine the issues the book raised, its report thoroughly vindicated both Silent Spring and its author 9. DDT came under much closer government supervision and was eventually banned 10. The most important legacy of Silent Spring was a new public awareness that nature was vulnerable to human intervention 11. For the first time, the need to regulate industry in order to protect the environment became widely accepted, and environmentalism was born WEEK 7 CASE 4: JUDICIAL PROCESS / COURT ORDER – RESORTS WORLD SENTOSA’S DOLPHINS 103 Summary: A group made allegations, which initiated a court action to stop the export of 25 wild-caught dolphins from the Philippines to Singapore. A Philippines court decided not to extend the 72hour temporary environment-protection order. RWS spokesman claimed that RWS is “pleased” that the Philippines court decided to lift the order and is looking forward to “welcoming” the dolphins. However, the Singapore animal-welfare groups are going to continue filing a motion for reconsideration. Animal Concerns Research and Education Society (ACRES) will launch the next phase of their campaign in Singapore to increase the pressure on RWS to respond positively to public concerns about the plight of the dolphins. The Earth Island Institute, one of the environmental groups that filed the civil suit, intends to file an appeal 104 WEEK 9 LESSON DBS High Notes 5 - Lessons about the law: 1. Uncertainty a. It is interpretive → Can come to different conclusions from the same facts b. Subjective 2. Change a. Can change from case to case 3. Incorrect a. Unfair to the investors b. Investors can only try to voice out their unhappiness and complain Considerations for the PM and the government: 1. Economic a. Monetary costs 2. Pragmatic a. Agency – Should represent the citizens b. Structure and roles – His duty c. Output and performance – Votes d. Spending and programs – Moral hazard 3. Legal a. Investigate and punish 4. Ethical a. Moral hazard (people will abuse the government) 5. Religious DBS’s options: 1. Give in and agree to the investors 2. Fight a. Defend b. Attack c. Defend and attack – Attack and defence are 2 sides of the same strategy Underlying factors: 1. Judicial process 2. Political process 3. Market process 4. Underlying foundation to all the processes 105 WEEK 9 CASE: DBS HIGH NOTES 5 Summary: DBS High Notes 5 were a type of structured notes issued and sold by DBS to investors. A note means a document evidencing a promise to pay a certain sum of money at a specific time. A structured note is a note having a financial structure to it. DBS launched the sale of the Notes on 30 March 2007. Initially, the sale was by invitation only. On 2 April 2007, the sale was extended to the public. The Notes came in 2 types: the SGD Tranche Notes and the USD Tranche Notes. The denomination of each Tranche Note is 5000 for both Notes. The face value was referred to as the principal amount. The Notes’ principal amounts were not protected or guaranteed by any third party. An investor needed to pay at least 5 or more of these Notes. Higher interest (6.5%) payable for the USD Tranche Note than for the SGD Tranche Note (5%) reflected the currency risks. The Notes were intended to be repaid in full on the maturity date, which was 5.5 years from the issue date. The Pricing Statement represented that DBS would use the principal amounts raised from the investors to buy certain notes, called Reference Notes, issued by a company called Constellation Investments Ltd. The redemption of the Reference Notes and the Notes on maturity would not take place if any one of a number of possible events occurred. The Credit Basket was a conceptual basket containing credits or creditworthiness placed in it. The Credit Basket consisted of a basket of credits or creditworthiness of 8 entities, called Reference Entities (7 banks and 1 sovereign state). At the time the Notes were launched, the Reference Entities had high credit ratings. A Credit Event was defined as the bankruptcy, failure to pay and restructuring of bank reference entities, or the failure to pay, restructuring, repudiation / moratorium and obligation acceleration of the sovereign state reference entity. Failure to pay was defined as the failure of the reference entity to pay any amount due under the reference obligation. The Reference Obligations were bonds issued by the reference entities. A bond is a debt instrument issued by a company or entity for a period of more than 1 year to raise capital by borrowing. The pricing statement pointed out that the termination of the Notes and the ensuing consequences was on a “first-to-default basis”: “The Notes are linked to the Reference Notes and, in turn, the credit of the Reference Entities under the Reference Notes on “first-todefault basis”. This means that the Credit Event that triggers the credit linked redemption of the Reference Notes is the first default of any of the Reference Entities under the Reference Notes”. The terms of the Notes specified the consequences of the occurrence of a Credit Event. If a Credit Event occurred, both the Reference Notes and the Notes would terminate. Upon termination of the Reference Notes and the Notes, the interest payments would cease and the payment on maturity date of the principal amount would no longer take place. Instead, Constellation would pay DBS an amount called the “Credit Event Redemption Amount (CERA)”. In turn, DBS would pay the credit event redemption amount to the investors. The pricing statement specified that the CERA was determined by the calculation agent (DBS). Between 16 August 2007 and 18 August 2008, the investors received 5 payments of quarterly interest. On 15 September 2008, Lehman Brothers filed for Chapter 11 bankruptcy, and consequently defaulted on the Lehman Bonds, which constituted a Credit Event under the Notes. The investors were informed that they may not get their principal amount back. The MAS pressured DBS to handle the customers’ queries quickly and reassure them. MAS told financial institutions which distributed the Lehman-related products to give priority to the elderly, the unemployed, retirees and those with little English proficiency and to focus on cases where the products were clearly inappropriate for them given their circumstances. MAS 106 announced that it would review the rules for marketing investments. It added that, while it could fine and reprimand the financial institutions, it did not have powers to force banks to compensate retail investors who bought structured products linked to Lehman Brothers. MAS’ approach was one that ‘balanced regulation with the responsibility on the part of the institution to ensure that consumers are given a fair deal’. MAS rules already required the financial institutions and issuers of structured products to properly disclose the features and risks of the products to investors. PM Lee noted that the broader issue was not just about dealing with upset investors but sending the right signal about Singapore’s handling of the financial industry as a whole. The government would not take a ‘paternalistic’ approach as it further studies the issue of how people invest their money and how banks sell their financial products. This would involve the state determining the risk level of a product and allowing a person to buy it and giving banks the permission to sell it, which is impossible to do, and the government should not be making decisions for individuals. The Court decided that the CERA amounted to zero, and the investors’ case was dismissed. The Court of Appeal observed that, “Under the law of contract, a person who signs a contract which is set out in a language he is not familiar with or whose terms he may not understand is nonetheless bound by the terms of that contract. Illiteracy, whether linguistic, financial or general, does not enable a contracting party to avoid a contract whose terms he has expressly agreed to be bound by. The principle of caveat emptor applies equally to literates and illiterates in such circumstances”. DBS served the sanctions imposed by MAS mentioned above and resumed its business in dealing in and providing financial advisory services for structured notes. DBS’s share price eventually went higher, erasing the loss. DBS appeared to have successfully sailed past its DBS High Notes 5 legacy What the CEO of DBS Bank should have done better to protect the bank from the investors: • • • Give more evidence of how the bank has followed the regulations as stipulated by MAS Deal with more consumers’ complaints in a more timely manner Show concern for the investors and hear their complaints out What lessons does the DBS High Notes 5 case teach: • • • • About the corporation and its relationship with its stakeholders? o Corporations should practise ethical means of obtaining customers and should not misrepresent any facts in the pursuit of profits About the roles of government? o The government should put in more stringent rules and regulations regarding the expected behaviour by institutions so as to protect the interests of the society About government failure? o The government can fail to anticipate potential loopholes in regulations and provide sufficient help to the public when in need About the relationship between business and the government and ways to influence the government? 107 • • o Businesses should be responsible to the government, and should follow the regulations stipulated by the government. Businesses should only influence the government in ethical ways About pressures from investor groups? o Pressures from investor groups were helpful in letting their concerns be taken seriously by the relevant authorities and were successful in allowing them to claim for damages in some cases About the roles of business and CSR? o Businesses should incorporate CSR as a method by which the corporation is run, and not just for the purpose of putting up a front 108 SUMMARY OF CONCEPTS AND CASES Week / Topic Week 1 / Use and Abuse of the Corporation Week 2 / Shareholders vs Stakeholders Week 3 / Structure of Governments Week 4 / Functions and Failures of Government Concept Legal Personality Limited Liability Agency Corporate Structure Stakeholder Theory Workers’ Cooperatives Parliamentary System Presidential System Other Systems Agency Hierarchy, Assigned role and reporting structure, Incentive systems Output and Performance Public and Private Persuasion Power & Regulations Week 5 / Influencing the Government Week 6 / Corporate Social Responsibility Week 7 / Societal Demands and Activist Groups Week 9 / Managing Public Affairs Government Programmes Government Spending Provision of goods and services by the Government (Ministry, Statutory Boards, GLCs, Judiciary) Clientelism Tender Pluralism Corporatism Sources and Nature of Responsibilities Private Politics Public Politics Judicial Process Sources of Nature of Responsibilities Lessons about the Law (Judicial Process) Political Battle (Political Process – Government’s considerations) Market Battle (Market Process – Private Politics) 109 Case(s) OpenNet Deutsche Bank Anaergia F&N and Lee Hsien Yang Enron Corporation Walmart Mondragon Singapore United States European Union China PSI Rats Set-top box Dengue Dengue SIBOR Set-top box YOG City Life @ Tampines Sumitomo Integrated Resorts Sub-Committee 6 Ford Pinto RAN ExxonMobil Silent Spring Dolphins at RWS DBS High Notes 5