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ODIS Software Installation and Configuration Instructions

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Service Information
Offboard Diagnostic Information System Service (ODIS Service)
Subject: ODIS Service – Installation Instructions for Independent
Repair Facilities
Date: July 25, 2013
1.0 – Introduction
Protected by copyright. Copying for private or commercial purposes, in part or in whole, is not
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was not previously installed, or to perform a complete reinstallation after uninstalling a nonfunctioning or obsolete version. Specific steps needed for each of these scenarios are included.
Important prerequisites and preparations must be noted and fulfilled prior to proceeding!
We recommend printing these instructions.
Notes:
 The following procedures must be performed by the workshop IT Professional or personnel
qualified to perform software installations.
 Perform all instruction steps in the exact order given.
 Perform the update in an area that is quiet, clean, and without distraction or interruption.
 Total installation time depends on the type of device and CD/DVD drive condition. Allow at least 1
hour for VAS 6150 laptops and 1.5+ hours for VAS 5051B and VAS 5052A.
 If assistance with specific instruction steps is needed, contact VWGoA DTSS: 1-888-896-1298.
 For misplaced or damaged DVDs please contact Arvato Corporation at: 1-800-544-8021.
We encourage installers to FIRST read this document in its entirety to become familiar
with the step-by-step processes and prepare accordingly.
1.1 - New Installations – ODIS Service Not Yet Installed
On devices where ODIS Service is not previously installed, completion of the Diagnostic License and
Security Certificate request via erWin is required before proceeding with the installation. Please visit
https:/erwin.vw.com or https://erwin.audiusa.com and click Vehicle Diagnostics for information on how to
request this information.
1.2 – Reinstallations – Complete Reinstallation of ODIS Service
On devices where ODIS Service was previously installed, a complete reinstallation can be performed to
resolve a software function issue or to update an obsolete “installation” version. In these cases, always
use the latest installation version of ODIS Service to perform complete reinstallations. The Diagnostic
License and Security Certificate you requested via https:/erwin.vw.com or https://erwin.audiusa.com during
your initial installation is required.
Page 1 of 21
ver1.4
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2.0 – Preparation
2.1 – Preparation and License Prerequisites
2.1.1 – New Installations
You must obtain the ODIS Security Certificate and License at erWin > Vehicle Diagnostics before
beginning the software installation.
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.

Note the diagnostic device platform: VAS 5051B console, VAS 5052A / or VAS 6150/X
laptop.

USB flash drive or location containing where you stored the Security Certificate and License
Certificate that you requested at erWin > Vehicle Diagnostics
ATTENTION:
Warning: License and Security request for laptops/non-VAS devices will NOT be
approved or supported.
2.1.2 – Reinstallations

Note the diagnostic device platform: VAS 5051B console, VAS 5052A / or VAS 6150/X
laptop.


ODIS Service uninstalled.
USB flash drive or location where you stored the Security Certificate and License Certificate that
you requested at erWin > Vehicle Diagnostics
2.1.3 – Hardware Prerequisites

VAS 5051B: Must have minimum 1GB standard or upgraded RAM, updated to Windows XP®
ODIS Service Update Version 2.0.0 (Windows XP® Only) – Order No. 007.5002.02.21 on hand.



Diagnostic device with functioning CD/DVD drive and USB.
Diagnostic device plugged in to power adapter and booted to Windows® desktop.
VAS 5052A tablets: Connect a USB mouse and keyboard for easier input.
2.2 – Determine CD/DVD Drive Letter Assignment
Prompts during the Post Setup procedures that follow require confirmation of the CD/DVD drive letter. As
drive letter assignments may not be consistent between devices, please note and record the existing drive
letter as follows:
1. From the Windows desktop, click My Computer:
Page 2 of 21
© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2. Note the letter assigned to the CD/DVD drive: Note that the drive letter illustrated below is an
example only. The drive letter assigned on your device may be different!
3. Record the drive letter here: (
:)
4. Close the My Computer Window.
You will be instructed to confirm and enter the drive letter recorded above during Post Setup.
Preparation & License Request Prerequisite steps complete
3.0 – Software & License Installation

New installations: Begin by inserting the prepared USB flash drive with saved license file(s) into
available port on diagnostic device. Then continue from Step 1 below:

Reinstallations: Begin with Step 1 below:
1. Insert ODIS Service Update Version 2.0.0 – Windows XP® Only DVD into CD/DVD drive.
2. From the Windows desktop, double-click My Computer
3. Open the CD/DVD drive directory:
4. Wait while the directory contents are read. Then Double-click OffboardDiagSetup-Service_1…:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Page 3 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5. Confirm English (US) is highlighted. Click OK.
6. Click Next:
7. No action needed. Click Next:
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8. If a Setup – Folder: C:/… prompt appears during a reinstallation, click Yes:
9. No action needed. Click Next:
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© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
10. If additional user interface languages are desired, select them from the dropdown(s). Note that
selecting additional languages significantly increases the installation time. Click Next:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Note:
Steps 10 and 11 configure the installed software to the diagnostic device platform and diagnostic
interface (connection) method. If diagnostic platform & interface (connection) methods are not
selected correctly, an “Invalid License File” error will appear during the Post-Setup Diagnostic
Data Installation process.
11. Select the applicable diagnostic device (target) platform from the dropdown menu, then click
Next:
Select the applicable device platform from the dropdown menu.
Note:
For VAS 6150A laptops, select Standard PC/Notebook from the
dropdown.
Page 5 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
12. Confirm that the applicable diagnostic interface (connection method) appears: Click Next:
13. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next:
14. Ensure Copy license to the license folder is checked. Click Search…:


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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
New installations: Navigate to the USB flash drive or location where you stored the Security
Certificate and License Certificate and then continue from Step 15:
Reinstallations: Navigate to the USB flash drive or location where you stored the Security
Certificate and License Certificate and then continue from Step 15:
Page 6 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
15. Open the applicable folder containing the saved license file (e.g.: USB flash drive or desktop)
16. Open the License subfolder.
17. Select / highlight the license (.dat) file, then click Open (as illustrated).
Note:
DO NOT double click on the license file in its saved location!
Protected the
by copyright.
Copying
private or commercial
in part to
or inthe
whole,
is not
18. Ensure
license
filefordirectory
pathpurposes,
is copied
installation
window. Note that the path
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
illustrated
below is an example only! The actual path will be unique to your device. Click Next:
with respect to the correctness of information in this document. Copyright by AUDI AG.
19. No action needed (DO NOT uncheck virtual keyboard). Click Next:
Page 7 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
20. No action needed. Click Next:
21. Wait while several different phases of file installation takes place:
22. If a Windows XP compatibility prompt appears, click Continue Anyway:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Page 8 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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23. If an existing Windows .dll file overwrite prompt appears during a reinstallation, click Yes for all.
24. If an SVG Viewer version prompt appears during a reinstallation, click No:
25. Click Finish:
26. Close the CD/DVD directory Window.
Software & License Installation steps complete
Proceed with Post-Setup Diagnostic Data Installation: Section 4.0 – Page 10.
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
4.0 – Post-Setup Diagnostic Data Installation
The first time ODIS Service is started after installation via DVD, installation of the Post-Setup Data must
be performed. The post-setup process installs diagnostic data from the DVD. This process takes place in
two parts from two different target directories.
4.1 – Post Setup – Part 1
1. From the Windows desktop, locate and click the DiagStarter.bat…. Icon:
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2. Select Offboard Diagnostic Information System Service:
3. Wait while the program starts:
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with respect to the correctness of information in this document. Copyright by AUDI AG.
4.
Click Select local directory:
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© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5. Expand [+] the My Computer and 130716_1139 ( :) directories and select / highlight the
postsetup folder as illustrated. Then click OK:
6. The postsetup directory path appears in the URL window: Click the blue Forward Arrow button again:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Tip: Be aware that the CD/DVD drive letters illustrated above are examples only! Your drive letter
may be different!
Page 11 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
7. The postsetup diagnostic data on disc is read and summarized. Click the blue Forward Arrow button
again:
8. Wait while the diagnostic data installation takes place:
Note:
The Progress indicator window may appear to stall or lock at times during the data installation. This
is normal. Please be patient!
When the Post Setup – Part 1 data installation is complete, the ODIS Service application will
automatically shut down and restart.
8. Cancel the System Updater prompt (if present) and close the Release Notes window.
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unless
authorised
by AUDI AG. AUDI AGinformation,
does not guarantee orscroll
accept anydown
liability and click OK.
9.permitted
Read
the
Warnings/notes
with respect to the correctness of information in this document. Copyright by AUDI AG.
Proceed with the Post Setup – Part 2 procedure starting on Page 13.
Page 12 of 21
© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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4.2 Eject the DVD (and USB flash drive if applicable), and store in a safe place.
1. When the System Updater window appears, click Cancel.
2. A login prompt will appear, please enter the Global ID and Password which you received during
your Erwin registration.
Post Setup Diagnostic Data Installation steps completed
4.0 – Post-Setup Configuration
Prior to placing diagnostic devices with ODIS Service installations into service, a number of configuration
steps must be performed.
The following subsections describe ODIS Service configuration using the Administration (Admin)
operating mode. All Admin settings can be changed at any time.
4.1 – Administration - General
The following subsection describes ODIS Service configurations using the Admin > General operating
mode.
1. From the ODIS Service main screen, select the Admin operating mode:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
The General tab is displayed first and the Volkswagen brand design appears by default.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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4.1.1 – Brand Design
The brand logo and user interface colors are configured with the Brand design function.
1. Select Brand design and choose the desired brand theme from the dropdown menu. Click Save /
Yes:
4.1.2 – Language
The language displayed by the user interface is configured with the Language function.
If additional languages were selected at the start of the software installation process, these languages are
selectable here.
1. Only if languages other than English (US) were added, select Language. Then choose the desired
language from the dropdown menu. Click Save / Yes:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Page 14 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.1.3 – Update
The schedule for automatic updates is configured with the Update function.
1. Select Update: Review the available update schedule settings:
2. Configure the update cycle and time appropriate for your facility: Click Save / Yes
4.1.4 – Keyboard
by copyright. Copying for private or commercial purposes, in part or in whole, is not
The virtual keyboard canProtected
be switched
on or off as desired for the applicable diagnostic device.
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
1. Select Keyboard settings: Place or remove a checkmark next to Use the virtual keyboard. Click
Save / Yes:
Page 15 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.1.5 – Dealer Data
If desired, configure the name of the IRF to appear in the diagnostic logs.
1. Select Dealer data: Enter the name of the dealership in the Facility ID entry field (do not exceed 100
characters including spaces). Click Save / Yes:
4.2 – Administration - Support
The following subsection describes ODIS Service
Admin
> Support
operating
Protected configurations
by copyright. Copying forusing
private orthe
commercial
purposes,
in part or in whole,
is not
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
mode.
with respect to the correctness of information in this document. Copyright by AUDI AG.
1. From the Admin operating mode main screen, select the Support tab: The Contact data section is
displayed first by default:
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© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.2.1 – Contact Data
Contact information is saved as necessary for Support button requests.
1. Fill in all pertinent contact details. Ensure a valid email address is entered: Click Save / Yes:
4.2.2 – Email Outbox Server
The Email Outbox Server - Connection parameters that are specific to the IRF network must be
configured before using the Support button.
1. Select E-mail outbox server: Select and/or fill in all information as applicable and specific to the
dealership network. Click Save / Yes:
ATTENTION!
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
 If you are unaware of the required settings,
ask your systems/email administrator or IT
with respect to the correctness of information in this document. Copyright by AUDI AG.
Professional for assistance.
 When known, please record these IRF-specific settings for future reference.
Continued …20/
Page 17 of 21
© 2013 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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4.3 – Administration - Connections
The following subsection describes software configuration using the Admin > Connections operating
mode.
1. From the Admin operating mode main screen, select the Connections tab. The Brand settings data
section isProtected
displayed
first by default:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
4.3.1 – Brand Settings Data
The connection to VWAG Group systems (to transmit GFF logs, etc.) is configured via Brand settings.
1. Change the default Connection type in the dropdown menu(s) from CPN to Internet: Click Save /
Yes:
Page 18 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.3.2 – Mirror Server 2
The connection to the URL for incremental online updates is configured via Mirror Server 2.
To enable online update downloads, the update directory must be reset to the Mirror Server 2 URL
specified for the US /CDN market.
1. Select Mirror Server 2. Click Reset:
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permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
The Mirror Server 2 URL is automatically
read from the license file and reset.
with respect to the correctness of information in this document. Copyright by AUDI AG.
2. Confirm the Mirror Server URL now appears as: https://mirrorserver2.vwhub.com/dav/
For new installations:
- Continue from Subsection 4.4 and then Section 5.0.
- Install the Security Certificate: Refer to Service Information – ODIS Service document title: ODIS
Service Installation Phase 3 – Security Certificate Request and Installation Instructions
For reinstallations: The diagnostic device can now be returned to service.
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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4.4 – Delete VAS-PC Desktop Icon
1. Minimize the ODIS Service application.
2. From the Windows desktop, right click the VAS-PC icon.
3. Select Delete from the dropdown. Click Yes.
ATTENTION!
 The VAS-PC icon must be deleted from the Windows desktop! If VAS-PC is started from
the desktop the device may lockup during VAS-PC operation, requiring a hard reboot.

During regular use, do not start VAS-PC from the Windows > Start > Programs listing.

Start ALL diagnostic sessions from the DiagStarter desktop icon:
…and then select either ODIS Service or VAS-PC from the DiagStarter interface:
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Please inform all Personnel accordingly!
Post-Setup Configuration steps completed
5.0 – Post-Installation File Management & Backup
5.1 – General Information
If ODIS Service becomes corrupted or ceases to function, it may be necessary to uninstall and reinstall
the application software using the latest version installation DVD.
To uninstall ODIS Service, go to Start > Programs / All Programs > Offboard Diagnostic Information
System Service > Odis Service uninstallation program
If ODIS Service is uninstalled and subsequently reinstalled, the license file that was initially copied
to/installed from the prepared USB flash drive must be reinstalled. If a recovery of Windows XP® is
necessary, both the license and certificate files initially copied to/installed from the prepared USB flash
drive must be reinstalled. As a result, it is important to backup all license and security certificate files,
and retain the Master List record of the individual hardware keys for future support reference.
Page 20 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.2 – Backup the Hardware ID Folder on Diagnostic Device
Perform the following procedure on all individual devices on which ODIS Service was installed:
1. Insert prepared USB flash drive containing the Hardware ID, License and Certificate that you
requested at erWin >Vehicle Diagnostics.
2. On the VAS Windows Desktop, create a folder named ODIS Backup.
3. Open the USB flash drive and copy the Hardware ID, License and Certificate to the ODIS Backup
folder.
4. Safely remove / eject USB flash drive and retain.
6.0 – Post-Installation Documentation and Support
6.1 – Software Installation Support
ODIS Service software installation support is available from:
 Service Information documents posted on erWin.
Protected
by copyright. Copying for private or commercial purposes, in part or in whole, is not
 VWGoA DTSS Toll-Free Support Line
– 1-888-896-1298
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
with respect to the correctness of information in this document. Copyright by AUDI AG.
Service Information documents and will be posted in erWin under the Service Tools Information
section.
6.2 – Operation and Content Information
Detailed information on ODIS Service software operation and contents are available from:


User Handbook.
Online Help function
The User Handbook is installed along with the application software, and is accessed from the diagnostic
device as follows:
1. From the Windows desktop go to Start > All Programs / Programs
2. Select Offboard Diagnosis Information System Service > Manuals.
The Online Help function is accessed while the application is being used. Click the “Help” category
button from any active ODIS Service window and choose “Online Help”. Available function and feature
descriptions are available from a table of contents, or a keyword search can be performed.
6.3 – Content Feedback
User feedback on ODIS Service functions and specific test plans can be submitted. Click the “Help”
category button from any active ODIS Service window and choose “Support”. The Support button
enables users to complete and submit support requests via an integrated email interface..
Note that the ODIS Service Email Outbox must be configured prior to sending Support button
requests. Ref. Section 4.2.2 – page 17.
Page 21 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Cautions & Warnings
Please read these WARNINGS and CAUTIONS before proceeding with maintenance
and repair work. You must answer that you have read and you understand these
WARNINGS and CAUTIONS before you will be allowed to view this information.
•=
If you lack the skills, tools and equipment, or a suitable workshop for any procedure described in
this manual, we suggest you leave such repairs to an authorized Audi retailer or other qualified
shop. We especially urge you to consult an authorized Audi retailer before beginning repairs on
any vehicle that may still be covered wholly or in part by any of the extensive warranties issued by
Audi.
•=
Disconnect the battery negative terminal (ground strap)whenever you work on the fuel system or
the electrical system. Do not smoke or work near heaters or other fire hazards. Keep an approved
fire extinguisher handy.
•=
Audi is constantly improving its vehicles and sometimes these changes, both in parts and
specifications, are made applicable to earlier models. Therefore, part numbers listed in this
manual are for reference only. Always check with your authorized Audi retailer parts department
for the latest information.
•=
Any time the battery has been disconnected on an automatic transmission vehicle, it will be
necessary to reestablish Transmission Control Module (TCM) basic settings using the VAG 1551
Scan Tool (ST).
•=
Never work under a lifted vehicle unless it is solidly supported on stands designed for the purpose.
Do not support a vehicle on cinder blocks, hollow tiles or other props that may crumble under
continuous load. Never work under a vehicle that is supported solely by a jack. Never work under
the vehicle while the engine is running.
•=
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
For vehicles equipped with an anti-theft
radio, be sure of the correct radio activation code before
with respect to the correctness of information in this document. Copyright by AUDI AG.
disconnecting the battery or removing the radio. If the wrong code is entered when the power is
restored, the radio may lock up and become inoperable, even if the correct code is used in a later
attempt.
•=
If you are going to work under a vehicle on the ground, make sure that the ground is level. Block
the wheels to keep the vehicle from rolling. Disconnect the battery negative terminal (ground
strap) to prevent others from starting the vehicle while you are under it.
•=
Do not attempt to work on your vehicle if you do not feel well. You increase the danger of injury to
yourself and others if you are tired, upset or have taken medicine or any other substances that
may impair you or keep you from being fully alert.
•=
Never run the engine unless the work area is well ventilated. Carbon monoxide (CO) kills.
•=
Always observe good workshop practices. Wear goggles when you operate machine tools or work
with acid. Wear goggles, gloves and other protective clothing whenever the job requires working
with harmful substances.
•=
Tie long hair behind your head. Do not wear a necktie, a scarf, loose clothing, or a necklace when
you work near machine tools or running engines. If your hair, clothing, or jewelry were to get
caught in the machinery, severe injury could result.
Protected by copyright. Copying for private or commercial purposes, in part or in whole, is not
=Page
1 of 3
© 2002 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Version 1.0
Cautions & Warnings
•=
Do not re-use any fasteners that are worn or deformed in normal use. Some fasteners are
designed to be used only once and are unreliable and may fail if used a second time. This
includes, but is not limited to, nuts, bolts, washers, circlips and cotter pins. Always follow the
recommendations in this manual - replace these fasteners with new parts where indicated, and
any other time it is deemed necessary by inspection.
•=
Illuminate the work area adequately but safely. Use a portable safety light for working inside or
under the vehicle. Make sure the bulb is enclosed by a wire cage. The hot filament of an
accidentally broken bulb can ignite spilled fuel or oil.
•=
Friction materials such as brake pads and clutch discs may contain asbestos fibers. Do not create
dust by grinding, sanding, or by cleaning with compressed air. Avoid breathing asbestos fibers and
asbestos dust. Breathing asbestos can cause serious diseases such as asbestosis or cancer, and
may result in death.
•=
Finger rings should be removed so that they cannot cause electrical shorts, get caught in running
machinery, or be crushed by heavy parts.
•=
Before starting a job, make certain that you have all the necessary tools and parts on hand. Read
all the instructions thoroughly, do not attempt shortcuts. Use tools that are appropriate to the work
and use only replacement parts meeting Audi specifications. Makeshift tools, parts and
procedures will not make good repairs.
•=
Catch draining fuel, oil or brake fluid in suitable containers. Do not use empty food or beverage
containers that might mislead someone into drinking from them. Store flammable fluids away from
fire hazards. Wipe up spills at once, but do not store the oily rags, which can ignite and burn
spontaneously.
•=
Use pneumatic and electric tools only to loosen threaded parts and fasteners. Never use these
tools to tighten fasteners, especially on light alloy parts. Always use a torque wrench to tighten
fasteners to the tightening torque listed.
•=
Keep sparks, lighted matches, and open flame away from the top of the battery. If escaping
hydrogen gas is ignited, it will ignite gas trapped in the cells and cause the battery to explode.
•=
Be mindful of the environment and ecology. Before you drain the crankcase, find out the proper
way to dispose of the oil. Do not pour oil onto the ground, down a drain, or into a stream, pond, or
Protected by copyright. Copying for private or commercial purposes, in part or in whole, is not
lake. Consult local ordinances
that govern the disposal of wastes.
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
•=
The air-conditioning (A/C) system is filled with a chemical refrigerant that is hazardous. The A/C
system should be serviced only by trained automotive service technicians using approved
refrigerant recovery/recycling equipment, trained in related safety precautions, and familiar with
regulations governing the discharging and disposal of automotive chemical refrigerants.
•=
Before doing any electrical welding on vehicles equipped with anti-lock brakes (ABS), disconnect
the battery negative terminal (ground strap) and the ABS control module connector.
•=
Do not expose any part of the A/C system to high temperatures such as open flame. Excessive
heat will increase system pressure and may cause the system to burst.
with respect to the correctness of information in this document. Copyright by AUDI AG.
=Page
2 of 3
© 2002 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Version 1.0
Cautions & Warnings
•=
When boost-charging the battery, first remove the fuses for the Engine Control Module (ECM), the
Transmission Control Module (TCM), the ABS control module, and the trip computer. In cases
where one or more of these components is not separately fused, disconnect the control module
connector(s).
•=
Some of the vehicles covered by this manual are equipped with a supplemental restraint system
(SRS), that automatically deploys an airbag in the event of a frontal impact. The airbag is operated
by an explosive device. Handled improperly or without adequate safeguards, it can be accidentally
activated and cause serious personal injury. To guard against personal injury or airbag system
failure, only trained Audi Service technicians should test, disassemble or service the airbag
system.
•=
Do not quick-charge the battery (for boost starting) for longer than one minute, and do not exceed
16.5 volts at the battery with the boosting cables attached. Wait at least one minute before
boosting the battery a second time.
•=
Never use a test light to conduct electrical tests of the airbag system. The system must only be
tested by trained Audi Service technicians using the VAG 1551 Scan Tool (ST) or an approved
equivalent. The airbag unit must never be electrically tested while it is not installed in the vehicle.
•=
Protected by copyright. Copying for private or commercial purposes, in part or in whole, is not
Some aerosol tire inflators
are highly flammable. Be extremely cautious when repairing a tire that
permitted unless authorised by AUDI AG. AUDI AG does not guarantee or accept any liability
may have been inflated using
an aerosol
tire inflator.
Keep
flame
orAG.
other sources of
with respect
to the correctness
of information
in thissparks,
document.open
Copyright
by AUDI
ignition away from the tire repair area. Inflate and deflate the tire at least four times before
breaking the bead from the rim. Completely remove the tire from the rim before attempting any
repair.
•=
When driving or riding in an airbag-equipped vehicle, never hold test equipment in your hands or
lap while the vehicle is in motion. Objects between you and the airbag can increase the risk of
injury in an accident.
I have read and I understand these Cautions and Warnings.
=Page
3 of 3
© 2002 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Version 1.0
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