User Guide BnA6 Advance™ & BNR Advance™ Note Validator & Note recycler V2.0 EN BNA6 Advance & BNR Advance Note Validator and Note Recycler Intended use and Compliance Intended use and Compliance Before using the BNA6 Advance & BNR Advance note validator and note recycler for the first time, please carefully read this user guide, and in particular the safety instructions, at least once. This is to ensure that the contents of this user guide have been understood and the reader knows how to operate the note validator and note recycler. Intended use The BNA6 Advance & BNR Advance note validators and note recyclers are intended to be integrated as a peripheral within a host machine. Both, note validators and note recyclers are designed to validate, denominate, and store banknotes. Beyond that, the BNRrecycle banknotes collected in recycling modules as change. Use the BNA6 Advance & BNR Advance note validator and note recycler exclusively for this purpose. Under no circumstances can the manufacturer be held liable for any damage or loss resulting from improper use of the equipment. Technical specifications Voltage operating range 24 V DC -10% +20% Ripple 300 mVpp max. UL current input rating 5A Current consumption Peak at 24 V DC (when using loading module): 8 A–9 A During extreme conditions (at 21.6 V DC and 0 °C): up to 10 A Standby (at 24 V DC): 0.5 A (12 W) Inrush current protection Internally limited to 9 A nominal during power on Temperature range 0 °C to 60 °C (32 °F to 140 °F) Relative humidity (RH) 85% at +40 °C (104 °F) (non-condensing) Compliance BNA6 Advance & BNR Advance note recycler has been evaluated and is compliant with UL/CSA/IEC 62368-1, audio/video, information, and communications technology equipment – Part 1: Safety requirements and UL-756 standard for safety coin currency changers and actuators. BNA6 Advance & BNR Advance note recycler is designed and complies with the following European directives: 2014/30/EU electromagnetic compatibility directive 2014/35/EU low voltage directive directive 2011/65/EU amended 2015/863/EU restriction of hazardous substances directive The BNR & BNA6 meet Class B radiated emissions limits in accordance with EN55032:2015 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 2 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler Table of Contents Table of Contents 1 About this user guide ............................................................................................... 5 1.1 Text conventions.............................................................................................................................. 5 1.2 Additional helpful documents ........................................................................................................... 5 2 About note validator and note recycler ...................................................................... 6 2.1 Models ............................................................................................................................................ 6 2.1.1 BNA6 note validator models ....................................................................................................................... 6 2.1.2 BNR note recycler models .......................................................................................................................... 7 2.1.3 Bezel versions ............................................................................................................................................ 8 2.1.4 Cash box versions ...................................................................................................................................... 8 2.2 Features .......................................................................................................................................... 8 2.3 Principal modules ............................................................................................................................ 8 2.3.1 Acceptance module ................................................................................................................................... 9 2.3.2 Recycling module(s) (note recycler only) ................................................................................................... 9 2.3.3 Loading module (note recycler only) ........................................................................................................ 10 2.3.4 Cash box .................................................................................................................................................. 10 2.4 Main components .......................................................................................................................... 11 2.4.1 Key locks ................................................................................................................................................. 13 2.4.2 Status LEDs ............................................................................................................................................. 13 3 Install ..................................................................................................................... 15 3.1 Unpacking the note validator or note Recycler................................................................................. 15 3.2 Parts included ................................................................................................................................ 15 3.3 Assembling the note validator/recycler ........................................................................................... 16 4 Operate .................................................................................................................. 18 4.1 Getting BNA6 Advance & BNR Advance note validator and recycler ready for initial operation .......... 18 4.2 Note validator/recycler behavior during power-up and reset ............................................................ 19 4.3 Operating BNA6 Advance & BNR Advance note validator and note recycler ..................................... 20 4.3.1 Unlocking and relocking interlock system ................................................................................................. 20 4.3.2 Opening and closing chassis flaps............................................................................................................ 20 4.3.2.1 Opening and closing top (acceptance module) flaps ...................................................................................................................... 21 4.3.2.2 Opening and closing lower rear (spine) flap ................................................................................................................................... 22 4.3.3 Removing and reinstalling cash box.......................................................................................................... 23 4.3.4 Removing, opening, and reinstalling optional loading module (note recycler only) .................................... 24 4.3.5 Removing and reinstalling recycling module(s) (note recycler only).......................................................... 27 4.3.6 Removing and reinstalling acceptance module ......................................................................................... 29 4.4 Handling cash ................................................................................................................................ 31 4.4.1 Emptying BNA6 Advance & BNR Advance note validator and note recycler cash box.................................. 31 4.4.2 Refilling loading module of BNR Advance note recycler ............................................................................ 34 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 3 Table of Contents 4 BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.4.2.1 Quality requirements for banknotes ................................................................................................................................................ 35 4.5 Controlling BNA6 Advance & BNR Advance note validator and note recycler .................................... 35 4.5.1 Enabling/disabling banknote denominations ............................................................................................. 35 4.5.2 Returning new banknote denomination as change (note recycler only) ...................................................... 35 4.5.2.1 Readjusting loading module to new banknote size (note recycler only) ........................................................................................... 36 5 Troubleshoot .......................................................................................................... 37 5.1 Locating and fixing errors using status LEDs .................................................................................. 37 5.2 Clearing banknote jam.................................................................................................................... 39 5.2.1 Clearing banknote jam in acceptance module’s feeder .............................................................................. 40 5.2.2 Clearing banknote jam in spine................................................................................................................. 41 5.2.3 Clearing banknote jam in passage from acceptance module to cash box ................................................... 42 5.2.4 Clearing banknote jam in note recycler loading modul .............................................................................. 42 6 List of figures ......................................................................................................... 43 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 1 About this user guide About this user guide This chapter is designed to help the reader navigate easily within this user guide. This user guide is meant for operators and describes the design and function of the BNA6 Advance & BNR Advance note validator and note recycler. Afterwards, chapters 3 and 4 explain the necessary steps for unpacking, assembling, and operating the note validator/recycler. Chapter 5 "Troubleshoot" and the appended list of figures reduce the search for specific explanations. For more general information about this product and support, please visit our website: CranePI.com/support. 1.1 Text conventions The following symbols are used throughout this user guide to call attention to safety messages and important information related to the note validator/recycler. Caution indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. Notice is used to address practices not related to physical injury, such as property damage. Special notes are intended to facilitate the use of the product. Short guides summarize a chapter and provide links to subsections. References to a figure: A number is the number of an item in a figure, a letter refers to a relevant work step in a figure. In general, the note validator and recycler images are realistic in color. However, the unit components to be operated or moved during instructions are highlighted in light blue just like their item numbers (see above). Arrows showing a work step are dark blue and so are the work steps letters (see above). 1.2 Additional helpful documents Further documentation is available for the BNA6 Advance & BNR Advance note validator and note recycler, e.g. for service or retrofit work. All documentation can be downloaded from the Crane Payment Innovations support web site as pdf file. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 5 About note validator and note recycler 2 BNA6 Advance & BNR Advance Note Validator and Note Recycler About note validator and note recycler This chapter describes the BNA6 Advance & BNR Advance note validator’s and recycler’s: • models • main features • princicpal modules and components the note validator/recycler consists of • functional elements required for the operation of the note validator/recycler The BNA6 Advance & BNR Advance note validator and recycler is designed to validate different banknotes of one currency inserted into the device for specific properties. Only valid banknotes are accepted and transported to the cash box for storage purposes. Suspicious or damaged banknotes will be rejected. The note recycler is a note validator with one or two recycling modules and an optional loading module. Depending on its configuration, the note recycler transports the banknotes accepted and to be returned to your next customers as change to one of the recycling modules. All other banknotes accepted are directed to the cash box for storage purposes. The loading module is used to refill the recycling module(s) and enlarge change capacity. 2.1 Models The note validator and note recycler is a modular payment system. All models are equipped with an acceptance module at the top and a cash box. The bezel attached to the acceptance module and the cash box are available in different versions (see sub-chapters below). In addition to the acceptance module and cash box, note recyclers provide one or two recycling modules depending on the recycling capacity needed, which can even be expanded with a loading module. The figures in this user guide exemplify a BNR4-21 model with two recycling and a loading module (see Fig. 2). 2.1.1 Fig. 1: BNR6 Advance note validator Fig. 2: BNR Advance note recycler Fig. 3: BNA6 Advance M note validator Fig. 4: BNA6 Advance L note validator BNA6 note validator models The note validator models differ in the capacity size of the cash box: BNA6 Advance M note validator (up to 1400 banknotes) BNA6 Advance L note validator (up to 2200 banknotes) 6 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 2.1.2 About note validator and note recycler BNR note recycler models The note recycler models differ in the chassis size, recycling and cash box capacity, with the first digit of the model name defining the number of optional recycling, loading modules, and cash box and the two digits following the hyphen specifying how many recycling and loading modules are included. The last ‘M’ or ‘L’ letter reveals the cash box size. If no letter is appended, the note recycler provides a standard S cash box (see chapter 2.1.4 “Cash box ”, p. 8). BNR4.. chassis can include up to 4 modules (recycling/loading module, cash box, cash box is always included), e.g.: • ..-21 providing 2 recycling and 1 loading module (see Fig. 5) • ..-10 providing 1 recycling and no loading module (see Fig. 6 ()) Fig. 5: BNR4-21 Advance note recycler Fig. 6: BNA4-10 Advance note recycler BNR3.. chassis can include up to 3 modules (recycling/loading module, cash box, cash box is always included), e.g.: • ..-11 providing 1 recycling and 1 loading module (see Fig. 7) • ..-10 providing 1 recycling and no loading module (see Fig. 8 ) Fig. 7: BNR3-11 Advance note recycler Fig. 8: BNR3-10 Advance note recycler BNR2.. chassis can include up to 2 modules (recycling module, cash box, cash box is always included): • ..-10 providing 1 recycling and no loading module (see Fig. 9) • ..-00 providing no recycling or loading module (see Fig. 10) Fig. 9: BNR2-10 Advance note recycler Fig. 10: BNR2-00 Advance note recycler 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 7 BNA6 Advance & BNR Advance Note Validator and Note Recycler About note validator and note recycler 2.1.3 Bezel versions Standard bezel in black or gray Flush bezel 2.1.4 Fig. 11: Standard bezel Fig. 12: Flush bezel Fig. 14: M cash box Fig. 15: L cash box Cash box versions The cash box is available in three different capacity sizes: S (up to 600 banknotes) (for note recycler only) M (up to 1400 banknotes) L (up to 2200 banknotes) Fig. 13: S cash box 2.2 Features Processing international multi-width “street” banknotes Validating and accepting or rejecting banknotes of different currencies Temporarily storing banknotes of current transaction for rapid change giving (escrow capacity of up to 15 banknotes) Storing banknotes permanently in a cash box Providing change to the consumer from note recycling module(s) (note recyclers only) Powered by an 24 V DC power supply to be provided by the customer Communicating with the host machine through a USB connection 2.3 Principal modules The note validator consists of an: Acceptance module Cash box Acceptance module CashBox Fig. 16: Note validator modules 8 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler About note validator and note recycler The note recycler consists of an: Acceptance module Cash box One or two recycling modules Optional loading module Acceptance module 2.3.1 Recycling modules Cash box Fig. 17: Note recycler modules Loading module (option) Acceptance module If the two insertion LEDs are green [1], the note validator/recycler is ready to process banknotes inserted into the insertion slot [2]. In the acceptance module [3], the banknotes pass sensors checking their material, properties and dimensions. When the banknote properties do not correspond to the property values programmed in this recycler, the banknote is returned through this same slot [2] by default while the two top status LEDs are flashing green [1]. When the banknote properties accord with the values programmed, the banknote is transported to either one of the recycling modules [4] (if available) or the cash box [5]. Depending on the individual validator/recycler configuration, only some instead of all banknotes of a currency are supposed to be accepted. Some of them can be disabled and will not be accepted. The acceptance module bundler can temporarily collect and bundle up to 15 accepted banknotes of a current transaction. The host machine can thus decide on either returning the bundled banknotes or transporting them to the cash box following an appropriate command depending on a transaction cancellation or the note recycler's change stock for instance. Fig. 18: Note recycler with insertion slot, LEDs, acceptance module 2.3.2 Recycling module(s) (note recycler only) The recycling modules [1] temporarily store banknotes, which are supposed to be paid out as change to your next customers through the recycler's payout slot [2]. The two payout LEDs [3] are then flashing green. The note recycler is able to pay out a bundle of up to 15 notes. Excess banknotes stored in the recycling modules can be transferred to the cash box [4] for permanent storage. In case, a recycling module is full, banknotes are transferred to the cash box automatically. The upper recycling module is labeled A [5], the lower module is labeled B (see module front label in Fig. 19). Most of the applications require a minimum change stock to remain in the recycling module(s) for the next day. This minimum stock varies depending on the recycler customization and integration choices. It will not be transferred to the cash box when the recycling module is empty to this defined level. Depending on the change demand, the note recycler has one, two or even three recycling modules. One recycling cassette is able to recycle up to 90 banknotes of one or two different denominations. A note recycler with two recycling cassettes thus allows flexible recycling of 180 banknotes of one to four different denominations, a note recycler with three recycling cassettes even 270 of one to six denominations. Fig. 19: Note recycler with payout slot, LEDs, and recycling modules 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 9 About note validator and note recycler BNA6 Advance & BNR Advance Note Validator and Note Recycler The individual recycler configuration determines what denominations are to be directed to the recycling modules or to the cash box. how many banknotes should remain in each recycling module as minimum change stock for the next day, which cannot be transferred to the cash box. You need the interlock system key to remove the recycling modules. 2.3.3 Loading module (note recycler only) The optional loading module [1] of the note recycler is used to reload the recycling modules. For this, it can be removed and filled with up to approx. 250 banknotes of the denominations stored in the recycling modules. To guarantee proper operation, these banknotes have to be of the same size and meet some quality requirements (see chapter 4.4.2.1 “Quality requirements for banknotes”, p. 35). You need the interlock system key to remove the loading module from the note recycler and another key to open the cassette for refilling purposes (see chapter 2.4.1 “Key locks”, p. 13). Fig. 20: Note recycler loading module 2.3.4 Cash box All banknotes accepted, which are not stored in the recycling modules temporarily, will be transported to the cash box [1]. Here they are permanently stored in a secure and removable cash storage cassette. You need the interlock system key to remove the cash box from the note recycler and another key to open the cash box for emptying purposes. The cash box may only be reinserted in rearmed condition! Meaning that it has to be opened and closed again before it can be reinserted. Before removing the cash box, please make sure, that you have access to either the key of the cash box you want to remove or another rearmed cash box (indicator is green) for replacement purposes. Fig. 21: Note recycler cash box 10 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 2.4 About note validator and note recycler Main components Fig. 22: Note recycler front and rear view Front and rear view 1. Latch button – open upper rear flap 12. Cash box handle – remove cash box 2. Upper rear flap 13. Cash box 3. Top flap 14. Lock – open cash box 4. Latch – open top flap 15. Loader handle – remove loading module 5. Acceptance module 16. Lock – open loading module 6. Insertion LEDs 17. Loading module (optional) 7. Insertion slot 18. Recycling module 8. Payout LEDs 19. Recycling module 9. Payout slot 20. Latch – open spine 21. Spine status LED 10. Interlock system lever – remove loading module and cash box 22. Lower rear flap 11. Lock – release interlock system lever 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 11 About note validator and note recycler BNA6 Advance & BNR Advance Note Validator and Note Recycler Cash box 1. Cash box cover 2. Lock – open cash box 3. Indicator – ready for insertion state 4. Handle – remove cash box Fig. 23: Note recycler cash box Loading module (note recycler only) 1. Loading module cover 2. Banknote guide flap/limiter 3. Level flag 4. Latch – lift maximum level detection plate 5. Maximum level detection plate 6. Handle – remove loading module 7. Lock – open loading module Fig. 24: Note recycler loading module 12 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 2.4.1 About note validator and note recycler Key locks To keep your cash safe the note validator/recycler units are secured by means of a so-called interlock [1] system permanently installed inside of the metal chassis guaranteeing that all cash modules are locked in place with a lock and a lever. Beyond that, the loading module (note recycler only) and the cash box are equipped with a separate lock [2 and 3] to prevent them from being opened by unauthorized personnel. In order to empty the cash box for accounting purposes or refilling the loading module (note recycler only), the authorized attendant possessing the appropriate key(s) as well as the interlock system key may remove and open these modules using the loading module handle [4] or the cash box handle [5]. Fig. 25: Note recycler key locks 2.4.2 Status LEDs The four status LEDs [1] on the front bezel around the insertion and payout slots seen during operation indicate the expectation of cash to be inserted in the insertion slot or withdrawn from the payout slot. Additionally, the note validator/recycler cash box and spine, and each note recycler module (loading, and recycling module) have their own LEDs/indicator [2] in the front or on the backside indicating the status of the module. If these LEDs/indicators are green, the modules are ready to operate. Fig. 26: Note recycler status LEDs/indicators 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 13 BNA6 Advance & BNR Advance Note Validator and Note Recycler About note validator and note recycler Status LED Flashing code Meaning Off Banknote insertion and acceptance disabled by host machine. On Please insert banknote. Flashing Rejecting banknote inserted. Please pull out banknote. Flashing Paying out/returning/banknote(s). Please pull out banknote(s). In chapter 4.2 “Note validator/recycler behavior during power-up and reset”, p. 19 you read how the status LEDs behave while the note validator/recycler is powered up and in chapter 5.1 “Locating and fixing errors using status LEDs”, p. 37, how to remedy the cause of a malfunction using the status LEDs. 14 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 3 Install Install This chapter • provides information on unpacking the note validator/recycler • lists the scope of delivery • describes how to assemble the note validator/recycler 3.1 Unpacking the note validator or note Recycler The note validator/recycler comes in two boxes. 1 2 3 Unpack the boxes. Check the units for damages in transit. In case a unit damaged, please contact your CPI customer service. Risk of damage to the note validator/recycler Please keep the original packaging and use it to transport the device. It is only in this way sufficiently protected. 3.2 Parts included BNA6 Advance note validator or BNR Advance note recycler Acceptance module Grounding cable Keys 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 15 BNA6 Advance & BNR Advance Note Validator and Note Recycler Install 3.3 Assembling the note validator/recycler Before the note validator/recycler can be installed in the host machine the acceptance module has to be installed on the top of the note validator/recycler chassis. This chapter and user guide only describes the assembly of the note validator/recycler. Please refer to the separate Integration Manual to learn how to install the note validator/recycler in the host machine. Please pay attention to the following safety instructions when assembling the device: Heavy object. The recycler/validator can weigh more than 25 kg (55 lb). Risk of muscle strain or back injury. Use lifting aids and proper lifting techniques when removing or replacing. Electricity. Risk of electricity hazard Turn off power to the machine before installing the note validator’s/recycler’s acceptance module or removing the note validator/recycler. Risk of damage to the note validator/recycler • The note validator/recycler PCB is fitted with components that can be damaged by electrostatic discharge. Please observe ESD precautions for components exposed to the risk of electrostatic discharge. Installers should be properly grounded. • Keep water and other liquids away from the note validator/recycler. It is not suitable for use in areas where there could be direct contact with water jets. To install the acceptance module you need the interlock system key: 1 Open interlock system and remove cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. Error! Bookmark not defined.). 2 3 4 Pull green shockblocker lever [1] as far as it will go (to second stop) [A]. Open spine flap (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). Carefully place acceptance module on the top of the chassis [B] with its hood outside the chassis and its slotted holes [2] aligned with the chassis’ pan-head pins [3]. Fig. 28: Aligning acceptance model with chassis Fig. 27: Releasing shockblocker lever 16 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler Fig. 30: Connecting acceptance module Fig. 29: Locking acceptance module into place 5 Lift rear green lever [4], hold it [C] and simultaneously slide acceptance module towards the front as far as it will go and until it clicks into place [C]. The acceptance module is locked in place now. 6 Push rear green lever [4] back [D], hold it and reconnect acceptance module’s 6-pin plug [5] to spine board’s connector [6] [D]. 7 Close spine flap again (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). The rear of the acceptance module is flush with the chassis. 8 9 Push green shockblocker lever [7] back in its initial position [E]. 10 Install Reinstall cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. Error! Bookmark not defined.) and relock interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). Connect note validator/recycler to the PC with the STS Advance support software installed to test the device (see separate Service and Repair Manual and support software user guide). Fig. 31: Reinstall shockblocker lever 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 17 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4 Operate This chapter describes: • How to get validator/recycler ready for initial operation • How validator/recycler behaves while it is powered up and reset • How to operate note validator/recycler – Unlock and relock interlock system – Open and closing chassis flaps – Remove and reinstall cash box – Remove, open, and reinstall optional loading module (note recycler only) – Remove and reinstall recycling modules (note recycler only) – Remove and reinstall acceptance module • How to handle cash – Emptying cash box – Refilling loading module (note recycler only) 4.1 Getting BNA6 Advance & BNR Advance note validator and recycler ready for initial operation Before running the note validator/recycler for the first time, please ensure that: The acceptance module is installed correctly and connected to the spine (see chapter 3.3 “Assembling the ”, p. 16). All flaps (one top flap and two rear flaps) are closed correctly (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). Cash box and optional loading module(s) are inserted correctly so that the interlock system is locked (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20), Power and USB cable are connected correctly (see separate Integration Manual). Chassis is grounded properly (see separate Integration Manual). Host machine and note validator/recycler are powered up and the latter is reset (see chapter 4.1 “Getting BNA6 Advance & BNR Advance note validator and recycler ready for initial operation”, p. 18). Please pay attention to the following safety instructions when operating the device: Risk of damage to the note validator/recycler • The note validator/recycler must not be operated in the presence of flammable gases, fumes, or water. • Keep water and other liquids away from the note validator/recycler. It is not suitable for use in areas where there could be direct contact with water jets. 18 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.2 Operate Note validator/recycler behavior during power-up and reset After powering up the note validator/recycler, in a next step, the validator/recycler has to be reset by the host machine. Depending on the number of note validator/recycler modules the reset sequence takes approximately 15 to 25 seconds. Resetting the note validator/recycler, automatically starts a function self-test checking the electro-mechanical system for failure. You will hear the transport motors running, belts, and diverters being tested. Banknotes found in the transport system during the self-test will be sent to the cash box. The very first reset cycle may take up to one and a half minutes. This is to take the recycling modules from the initial parked/transport condition to the operational position, more details on the recycling modules’ parking can be found in the separate Service and Repair Manual. During power-up and reset the status LEDs indicate the following: Process step Status LED Powering up by host machine Reset triggered by host machine Flashing code Meaning Regular, alternately for 15 seconds Device being powered up/rebooted Regular Device being powered up/rebooted Regular, but more slowly along with spine, recycling, and loading module LEDs Device waiting for reset Regular, still slowly along with other LEDs for another 15–25 seconds (first reset cycle: up to 90 seconds) Device being reset and performing self-test Device was reset successfully. All other module LEDs are green now. If the reset sequence does not start though triggered by the host machine, make sure that: The power and USB cable is correctly connected. All flaps are closed (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). Each module is correctly inserted so that interlock system is correctly secured and interlock key is removed (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). (see chapter 5.1 “Locating and fixing errors using status LEDs”, p. 37) 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 19 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4.3 Operating BNA6 Advance & BNR Advance note validator and note recycler This chapter describes how to open the interlock system, chassis flaps, handle the cash box, acceptance module, as well as loading and recycling module of a note recycler. 4.3.1 Unlocking and relocking interlock system Unlock the interlock system whenever you want to remove the cash box, the note recycler’s loading or recycling modules: Fig. 32: Unlocking interlock system Fig. 33: Relocking interlock system 1 Insert the key [1] in the lock, push and simultaneously turn it clockwise as far as it will go [A]. All four bezel LEDs start flashing green. 2 Push the yellow interlock system lever [2] to the rear [B]. The lever shows its red marking. The cash box and note recycler loading module are no longer secured in place. To secure the interlock system 1 2 4.3.2 Push the yellow interlock system lever [1] back to the front [A]. Turn the interlock system key [2] counter-clockwise [B], pull it out of the lock [C] and store it in a safe place. The cash box and note recycler loading module are locked in place. Opening and closing chassis flaps The note validator/recycler has three chassis flaps allowing access to the banknote transport path can be opened using the yellow latches and latch buttons to clear a banknote jam for instance. Note recycler flaps can crush and cut. Keep body parts clear when opening and closing the note recycler flaps. 20 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.3.2.1 Operate Opening and closing top (acceptance module) flaps The acceptance module is equipped with two flaps, a top and a rear flap. The rear flap can only be opened when the top flap is closed. To open the rear flap: 1 2 From the rear side of the note validator/recycler, push both yellow latch buttons [1] on the top of the validator/recycler [A] and simultaneously unfold the upper rear flap [2] [A]. Now you are able to access the validation area of the acceptance module and unfold the flap on the top. Fig. 35: Unfolding top flap Fig. 34:Unfolding upper rear flap To open the flap on the top of the note validator/recycler: 3 Still from the rear side of the validator/recycler pull the yellow latch [3] on the top [B] and 4 simultaneously unfold the top flap [4] [B]. You gained access to the banknote feeder and positioner. To close both flaps: 5 Close the top flap [C] and push both yellow latch buttons to close the upper rear flap [D]. Fig. 36: Closing top and upper rear flap 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 21 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4.3.2.2 Opening and closing lower rear (spine) flap 1 2 From the rear side of the note validator/recycler, raise the yellow latch [1] on the rear side [A] and 3 Close the lower spine flap [B] again. simultaneously unfold the spine flap [2] [A]. You gained access to the spine banknote path. Fig. 37:Unfolding lower rear flap 22 Fig. 38: Closing lower rear flap Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.3.3 Operate Removing and reinstalling cash box The banknote cash box is secured in place within the note validator/recycler (interlock system). The cash box may only be reinserted in rearmed condition! Meaning that it has to be opened and closed again before it can be reinserted. Before removing the cash box, please make sure, that you have access to either the key of the cash box you want to remove or another rearmed cash box for replacement purposes. To remove the banknote cash box you need the interlock key: 1 2 Open interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). 3 Reinstall a rearmed cash box or empty the module (see Chapter 4.4.1 “Emptying BNA6 Advance & BNR Advance note validator and note recycler”, p. 31). Unfold [A] the yellow cash box handle [1] and pull the cash box out of the chassis [B], if necessary, bring the handle back into its initial position. Fig. 40: Reinstalling cash box Fig. 39: Removing cash box In case you are not able to pull the cash box out of the chassis though the interlock system is unlocked, a piston of the acceptance module could be jammed in the cash box (see separate Service and Repair manual). To reinstall a rearmed cash box: 1 Reinsert the cassette until it locks in place [C]. It should be easy to insert the cash box with only little force! If you are not able to click the cash box into place, please ensure that the indicator above the lock is green and the yellow interlock system lever shows its red marking (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). In case the cash box indicator is not green but gray, the cash box has to be opened and closed again to rearm it (see Chapter 4.4.1 “Emptying BNA6 Advance & BNR Advance note validator and note recycler”, p. 31). The indicator should be green now. 2 3 Relock the interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). Reset the note validator/recycler. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 23 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4.3.4 Removing, opening, and reinstalling optional loading module (note recycler only) The loading module is double-locked in order to secure the module in place within the note recycler (interlock system) and to keep the cash safe within the loading cassette. To remove the loading module you need the interlock system key. Instruction labels on and within the cassette help you handle the loading module. 1 Open interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20) 2 Use its handle [1] (yellow arrow) to pull the loading module out of the chassis [A]. Fig. 41: Removing loading unit To open the loading module you need its cassette key Fig. 42: Unlocking loading module 24 1 2 3 Insert the key [1] in the lock [A]. 4 5 Leave the key in the lock. Fig. 43: Opening loading module Slightly press on the top of the cassette [B] and simultaneously push the key and turn it clockwise as far as it will go [B]. The loading module is open. Open the cassette by unfolding its cover [2] as far as it will go [C]. Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 6 Unlatch [D] the yellow lever [3] to lift the maximum level detection plate [4] [E]. The level flag [5] is no longer green but orange now. 7 Continue with refilling banknotes (see chapter 4.4.2 “Refilling loading module of BNR Advance note recycler”, p. 34) or clearing a banknote jam (see chapter 5.2.4 “Clearing banknote jam in note recycler loading modul”, p. 42). Operate Fig. 44: Lifting loading unit’s maximum level detection plate To close the loading module: Fig. 45: Closing loading module’s maximum level detection plate 1 Fig. 46: Closing loading module Close the maximum level detection plate [1] again [A] and let the yellow latch [2] close. The level flag must be green [3]. If the level flag is orange, some banknotes have to be removed. The flag must be green with the detection plate down to close and reinstall the cassette. 2 3 4 5 Close the cassette cover [4] again [B]. Slightly press on the top of the cassette [C] and simultaneously turn the key [5] counter-clockwise as far as it will go [C] and until the closing mechanism clicks into place. Pull the loading module key out of the lock and store it in a safe place. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 25 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate To reinstall the loading module: 1 2 Reinsert the cassette until it locks in place [A]. 3 Reset the note recycler. Relock the interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). Fig. 47: Reinstalling loading module 26 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.3.5 Operate Removing and reinstalling recycling module(s) (note recycler only) To remove the recycling cassette(s) you need the interlock system key and the recycling cassettes’ keys. To be able to access the lower recycling cassette B, the upper recycling cassette A (see Fig. 19 on p. 9) has to be removed. 1 Remove loading module (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). 2 3 4 5 Raise up the locking pin [1] in the back of the chassis [A]. 6 7 Pull upper recycling module out of chassis [D]. Insert the key [2] in the lock. Use your left hand best to push the key and turn it clockwise as far as it will go [B]. Remove the key from the lock [C]. The upper recycling module is unlocked. Repeat steps 3 to 6 to remove the lower recycling module [E]. Fig. 49: Removing recycler modules Fig. 48: Unlocking recycler modules 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 27 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate Reinstall the lower recycling cassette B prior to reinstalling the upper recycling cassette A: 1 2 3 4 If removed, reinstall the lower recycling cassette [A]. If not removed, reinstall the upper recycling cassette [B]. 5 6 7 Repeat steps 1 to 4 to reinstall the upper recycling cassette. 8 Reset note recycler. Insert the key [1] in the lock [C]. Use your left hand best to push the key and turn it counter-clockwise as far as it will go [D]. Remove the key from the lock [D]. The lower recycling module is relocked. Lower/reinsert locking pin [2] in the back of the chassis [E]. Reinstall loading module (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24) and relock interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). Fig. 51: Locking recycling modules Fig. 50: Reinstalling recycling modules in this order 28 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.3.6 Operate Removing and reinstalling acceptance module Please pay attention to the following safety instructions when removing and reinstalling the acceptance module: Heavy object. The recycler/validator can weigh more than 25 kg (55 lb). Risk of muscle strain or back injury. Use lifting aids and proper lifting techniques when removing or replacing. Electricity. Risk of electricity hazard Turn off power to the machine and disconnect note validator/recycler before removing and reinstalling the acceptance module. Risk of damage to the note validator/recycler • The note validator/recycler PCB is fitted with components that can be damaged by electrostatic discharge. Please observe ESD precautions for components exposed to the risk of electrostatic discharge. Installers should be properly grounded. • Keep water and other liquids away from the note validator/recycler. To remove the acceptance module, you need the interlock system key and cash box key. The cash box may only be reinserted in rearmed condition! Meaning that it has to be opened and closed again before it can be reinserted. Before removing the cash box, please make sure, that you have access to either the key of the cash box you want to remove or another rearmed cash box for replacement purposes. 1 2 3 4 5 6 7 Turn off power to host machine and disconnect note validator’s/recycler’s power and USB cable from machine. Open interlock system and remove cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. 23). Pull green shockblocker lever [1] as far as it will go (to second stop) [A]. Open spine flap (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). Pull 6-pin plug [2] connecting the acceptance module to the spine [B]. Lift and hold rear green lever [3] [C] and simultaneously, slide acceptance module back as far as it will go [C]. Fig. 52: Releasing shockblocker lever 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Fig. 53: Disconnecting and unlocking acceptance module Published by CPI 29 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 8 Detach acceptance module with care [D]. Fig. 54: Removing acceptance module To reinstall the acceptance module with the green shockblocker lever still pulled out: 1 Carefully place acceptance module on the top of the chassis [A] with its hood outside the chassis and its slotted holes [1] aligned with the chassis’ pan-head pins [2]. 2 Lift rear green lever [3], hold it [B]and simultaneously slide acceptance module towards the front as far as it will go and until it clicks into place [B]. The acceptance module is locked in place now. Fig. 55: Aligning acceptance model with chassis 30 Fig. 56: Locking acceptance module into place Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 3 Push rear green lever [3] back [C], hold it and reconnect acceptance module’s 6-pin plug [4] to spine board’s connector [5] [C]. Fig. 58: Reinstalling shockblocker lever Fig. 57:Connecting acceptance module 4.4 Operate 4 Close spine flap again (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). The rear of the acceptance module is flush with the chassis. 5 6 Push green shockblocker lever [6] back in its initial position [D]. 7 Reconnect and reset note validator/recycler. Reinstall cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. 23) and relock interlock system (see chapter 4.3.1 “Unlocking and relocking interlock system”, p. 20). Handling cash This chapter describes how to empty the cash box and refill the recycler with banknotes. 4.4.1 Emptying BNA6 Advance & BNR Advance note validator and note recycler cash box To empty the cash box of the note validator or recycler you need the interlock system key and the cash box key. The cash box may only be reinserted in rearmed condition! Meaning that it has to be opened and closed again before it can be reinserted. Before removing the cash box, please make sure, that you have access to either the key of the cash box you want to remove or another rearmed cash box for replacement purposes. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 31 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 1 Remove the cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. 23). To replace the full cash box with another empty cash box follow the re-installation steps for the cash box. 2 To open the cash box, turn the cash box [A] and lay it on its right hand side to allow for solid standing when opening the cassette. Fig. 60: Unlocking cash box Fig. 59: Turning cash box to its right-hand side 3 4 5 6 Insert the key [1] in the lock. Slightly press on the top of the cassette [B] and simultaneously push the key [B] and turn it counter-clockwise as far as it will go [B]. Leave the key in the lock. Fig. 62: Emptying cash box Fig. 61: Opening cash box 7 8 32 Open the cassette by unfolding its cover [2] [C]. Remove all banknotes [D]. Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 9 10 Close the cassette cover again [E]. 11 simultaneously turn the key clockwise as far as it will go [F]. The indicator [3] above the lock must be green to reinsert the cassette into the validator/recycler. If it is gray, reopen and close the cash box again (see above). 12 13 Pull the cash box key out of the lock and store it in a safe place. 14 Reset note validator/recycler. Operate Press on the top of the cassette [F] to fully close the cassette and Reinstall the rearmed cash box (see chapter 4.3.3 “Removing and reinstalling cash box”, p. 23). Fig. 63: Closing cash box 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 33 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4.4.2 Refilling loading module of BNR Advance note recycler The optional loading module is empty and can no longer feed the recycling modules with banknotes when the recycling and loading modules’ status LEDs are flashing red (regularly every second). A status message is sent to the host machinne. An empty loading module will not affect banknote acceptance. You need the interlock system key and the loading module key to refill the loading module of the note recycler with a larger amount of up to 250 banknotes allowing the recycling cassettes to be loaded automatically whenever required within the recycler system and depending on its customization. • In order to be able to lock the loading module correctly, the cassette should not be filled with more than 250 banknotes. • The banknotes to be refilled have to meet quality requirements (see chapter 4.4.2.1 “Quality requirements for banknotes”, p. 35) and correspond to the change configuration of your note recycler. Do only refill those banknote type(s) configured as change banknote(s) in your system. To refill banknotes 1 Remove and open the loading module as well as its maximum level detection plate (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). 2 Push the pressure plate [1] down to the stop (instruction label) [A]. The plate locks in the bottom of the cassette. 3 4 Use the flap hole [2] to lift, hold and unfold the yellow banknote guide flap sidewards [B]. 5 Raise and lift the guide flap [3] up again [D]. Consider banknote quality requirements and place a bundle of suitable banknotes into the cassette coming from the side [C]. Fig. 64: Refilling loading module 6 Fig. 65: Reinstalling loading module’s banknote guide flap Close and reinstall loading module (see chapter 4.3.4 ”Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). Provided that the loading module is filled, banknotes are transferred to the recycling modules automatically after a reset and whenever change is running low depending on the note recycler's customized minimum change stock. 34 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 4.4.2.1 Operate Quality requirements for banknotes Banknotes filled in the loading module must meet the following requirements: No holes, tear, folds Banknote ends may not be folded or torn by more than a quarter of its length! No larger writing, stains, spots or stamps No tape, staples, pins, other foreign matter attached to the banknote Banknotes must not be machine washed, excessively worn, limp or wrinkled Banknotes must not be wet or damp No two or more banknotes stuck together 4.5 Controlling BNA6 Advance & BNR Advance note validator and note recycler The note validator/recycler is controlled by the host machine. This chapter just lists the main functions to be controlled externally. All information on how to control the note validator/recycler is provided in the separate Integration Manual. 4.5.1 Enabling/disabling banknote denominations The host machine may customize the acceptance of banknotes according to the respective requirements by sending appropriate enabling or disabling commands (see separate Integration Manual). 4.5.2 Returning new banknote denomination as change (note recycler only) Please refer to the separate Integration Manual to align change capacity and banknote denomination(s) provided by the recycling and loading modules with the requirements of your host machine. The following section describes how to readjust the loading module to a new banknote size. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 35 BNA6 Advance & BNR Advance Note Validator and Note Recycler Operate 4.5.2.1 Readjusting loading module to new banknote size (note recycler only) If the loading module is supposed to store another denomination, the loading module may need to be readjusted to match the size of the banknote to be stored. All banknotes replenished into the loading module to feed the recycling modules must be of the same size. The note validator/recycler is able to load banknotes with a • width of 60 mm to 81 mm and a • length of 120 mm to 176 mm Please ensure the note recycler’s banknote compartment is adjusted slightly larger than the banknote dimensions: 10 2 mm larger in width and 3 mm larger in length. To readjust the banknote compartment you need a T10 Torx driver: 1 Unlock interlock system, remove, open the loading module and lift maximum level detection plate (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). 2 If necessary, push pressure plate [1] down to the stop (instruction label) [A]. The plate locks in the bottom of the cassette. 3 Use the Torx driver to loosen the yellow guide flap’s and the front metallic limiter’s adjustment screws [2]. 4 Adjust the yellow guide flap [3] and front metallic limiter [4] depending on the banknote dimensions [B]. 5 6 Secure fixing screws again. 7 Refill banknotes (see chapter 4.4.2 “Refilling loading module of BNR Advance note recycler”, p. 34). Close and reinstall loading module (see section 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). Fig. 66: Lowering loading module’s pressure plate : Fig. 67: Adjustment screws of loading module’s banknote compartment 36 Published by CPI Fig. 68: Adapting loading module’s banknote compartment to banknote 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 5 Troubleshoot Troubleshoot This chapter describes how to • locate and fix errors or malfunctions using the status LEDs • clear a banknote jam 5.1 Locating and fixing errors using status LEDs Status LEDs 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Steady on/ flashing code Meaning Remedy/hints Flashing every second Loading module empty. This does not affect banknote acceptance. Refill loading module with banknotes (see 4.4.2, p. 34) Faster flashing Cash type status not OK (Re, Lo) Configure recycling and/or loading modules correctly Faster flashing Banknote jammed/stopped in transport area. Banknote jammed in acceptance unit or passage from the acceptance unit to the cash box. Clear banknote jam (see 5.2.1, p. 39 and 5.2.3, p. 42) Published by CPI 37 BNA6 Advance & BNR Advance Note Validator and Note Recycler Troubleshoot Status LEDs Steady on/ flashing code Meaning Remedy/hints Faster flashing Banknote jammed/stopped in transport area. Banknote jammed in loading module. Clear banknote jam (see 5.2.4, p. 42) Faster flashing Banknote jammed/stopped in transport area. Banknote jammed in respective recycling module. Clear banknote jam (see separate Service and Repair manual) Faster flashing Banknote jammed/stopped in transport area. Banknote jammed in spine. Clear banknote jam (see 5.2.2, p. 41) On • Wrong configuration • Host machine to reset note validator/recycler • Make sure the SW configuration matches the unit's physical configuration • Hardware error • Check for not armed cash box • Check for hardware error and replace loading module if necessary 38 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler Status LEDs Troubleshoot Steady on/ flashing code Meaning Remedy/hints On • Wrong configuration • Host machine to reset note validator/recycler • Make sure the SW configuration matches the unit's physical configuration • Hardware error • Check for not armed cash box • Check for hardware error and replace recycling module if necessary On • Wrong configuration • Host machine to reset note validator/recycler • Make sure the SW configuration matches the unit's physical configuration • Hardware error • Check for not armed cash box • Check for hardware error and replace affected spine module if necessary 5.2 Clearing banknote jam In case of a banknote jam, the note validator/recycler sends an error message to the host machine. The top status LEDs on the bezel are flashing red (fast triple flashing). If no other LED is flashing red, the banknote is jammed in the acceptance module or passage from the acceptance module to the cash box. If the spine’s status LED or another recycler module’s LED (loading or recycling module) flashes red as well the banknote is jammed in this respective module (see chapter 5.1 “Locating and fixing errors using status LEDs”, p. 37). Please refer to the separate Service and Repair Manual whenever the banknote is jammed in a note recycler’s recycling module. Please pay attention to the following safety instructions when clearing a coin banknote jam: Note recycler flaps can crush and cut. Keep body parts clear when opening and closing the note recycler flaps. Moving parts inside the note recycler/validator. Risk of injury to hands and fingers. Keep hands away from moving parts. 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 39 Troubleshoot 5.2.1 BNA6 Advance & BNR Advance Note Validator and Note Recycler Clearing banknote jam in acceptance module’s feeder To retrieve the jammed note(s) and return functionality to the machine please check the note validator’s/recycler’s feeder for jammed notes: 1 Open both acceptance module flaps (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). 2 3 Carefully withdraw the banknote jammed [A], if present. Close top and then rear flap again (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). If the jammed banknote cannot be removed from the feeder, continue with clearing the jam in the passage to the spine (see chapter 5.2.2 “Clearing banknote jam in spine”, p 41) or in the passage to the cash box (see chapter 5.2.3 “Clearing banknote jam in passage from acceptance module to cash box”, p. 42). Please refer to the separate Service and Repair Manual whenever a note jammed in the acceptance module cannot be removed . Fig. 69: Removing jammed banknote from acceptance module 40 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 5.2.2 Troubleshoot Clearing banknote jam in spine To retrieve the jammed note(s) and return functionality to the machine please check the passage from the acceptance module to the spine and the spine for jammed notes: 1 2 Open spine flap (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). Carefully withdraw the jammed banknote [A], if present and take care that the banknote does not fall behind the note validator/recycler. Fig. 70: Removing jammed banknote from spine Fig. 71: Removing jammed banknote from acceptance module to spine interface If there are no banknotes jammed: 3 Open rear acceptance module flap (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). You also gained access to the passage from the acceptance module to the spine. 4 5 Carefully withdraw the banknote jammed [B], if present. Close spine flap and rear acceptance flap again (see chapter 4.3.2 “Opening and closing chassis flaps”, p. 20). 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Published by CPI 41 BNA6 Advance & BNR Advance Note Validator and Note Recycler Troubleshoot 5.2.3 Clearing banknote jam in passage from acceptance module to cash box To retrieve the jammed note(s) and return functionality to the machine please check the passage from the acceptance module to the cash box for jammed notes: The cash box may only be reinserted in rearmed condition! Meaning that it has to be opened and closed again before it can be reinserted. Before removing the cash box, please make sure, that you have access to either the key of the cash box you want to remove or another rearmed cash box for replacement purposes. 1 2 Unlock interlock system and remove cash box (see chapter 4.3.2 “Removing and reinstalling cash box”, p. 23). 3 Open and close the cash box again to rearm the cash box (see chapter 4.4.1 “Emptying BNA6 Advance & BNR Advance note validator and note recycler cash box”, p. Error! Bookmark not defined.). The cash box indicator is green. Now the cassette can be reinstalled. 4 Reinstall the empty cash box and relock interlock system (see chapter 4.3.2 “Removing and reinstalling cash box”, p. 23). Carefully withdraw the banknote jammed from the inside of the recycler beneath the acceptance module [A] where the banknote enters the cash box [1]. Fig. 72: Removing jammed banknote from acceptance module passage to spine 5.2.4 Clearing banknote jam in note recycler loading modul To retrieve the jammed note(s) and return functionality to the machine please check the loading module for jammed notes: 1 Unlock interlock system, remove and open the loading module (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). 2 Carefully withdraw the jammed banknote [A], if present. Also check the rear side outlet [1] of the loading module for a possibly jammed banknote. 3 Close, reinstall the loading module and relock the interlock system (see chapter 4.3.4 “Removing, opening, and reinstalling optional loading module (note recycler only)”, p. 24). Fig. 73: Removing jammed banknote from loading module 42 Published by CPI 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN BNA6 Advance & BNR Advance Note Validator and Note Recycler 6 List of figures List of figures Fig. 1: BNR6 Advance note validator ....................................................... 6 Fig. 39: Closing lower rear flap ............................................................. 22 Fig. 2: BNR Advance note recycler .......................................................... 6 Fig. 40: Removing cash box ................................................................. 23 Fig. 4: BNA6 Advance M note validator ................................................... 6 Fig. 41: Reinstalling cash box ............................................................... 23 Fig. 5: BNA6 Advance L note validator .................................................... 6 Fig. 42: Removing loading unit ............................................................. 24 Fig. 6: BNR4-21 Advance note recycler................................................... 7 Fig. 43: Unlocking loading module ........................................................ 24 Fig. 7: BNA4-10 Advance note recycler ................................................... 7 Fig. 44: Opening loading module .......................................................... 24 Fig. 8: BNR3-11 Advance note recycler................................................... 7 Fig. 45: Lifting loading unit’s maximum level detection plate .................. 25 Fig. 9: BNR3-10 Advance note recycler................................................... 7 Fig. 46: Closing loading module’s maximum level detection plate .......... 25 Fig. 10: BNR2-10 Advance note recycler ................................................. 7 Fig. 47: Closing loading module ........................................................... 25 Fig. 11: BNR2-00 Advance note recycler ................................................. 7 Fig. 48: Reinstalling loading module ..................................................... 26 Fig. 12: Standard bezel ........................................................................... 8 Fig. 49: Unlocking recycler modules ..................................................... 27 Fig. 13: Flush bezel ................................................................................ 8 Fig. 50: Removing recycler modules ..................................................... 27 Fig. 14: S cash box ................................................................................ 8 Fig. 51: Reinstalling recycling modules in this order .............................. 28 Fig. 15: M cash box ............................................................................... 8 Fig. 52: Locking recycling modules ...................................................... 28 Fig. 16: L cash box ................................................................................ 8 Fig. 53: Releasing shockblocker lever ................................................... 29 Fig. 17: Note validator modules .............................................................. 8 Fig. 54: Disconnecting and unlocking acceptance module ..................... 29 Fig. 18: Note recycler modules ............................................................... 9 Fig. 55: Removing acceptance module ................................................. 30 Fig. 19: Note recycler with insertion slot, LEDs, acceptance module......... 9 Fig. 56: Aligning acceptance model with chassis .................................. 30 Fig. 20: Note recycler with payout slot, LEDs, and recycling modules....... 9 Fig. 57: Locking acceptance module into place ..................................... 30 Fig. 21: Note recycler loading module ................................................... 10 Fig. 58:Connecting acceptance module ................................................ 31 Fig. 22: Note recycler cash box ............................................................ 10 Fig. 59: Reinstalling shockblocker lever ................................................ 31 Fig. 23: Note recycler front and rear view .............................................. 11 Fig. 60: Turning cash box to its right-hand side ..................................... 32 Fig. 24: Note recycler cash box ............................................................ 12 Fig. 61: Unlocking cash box ................................................................. 32 Fig. 25: Note recycler loading module ................................................... 12 Fig. 62: Opening cash box .................................................................... 32 Fig. 26: Note recycler key locks ............................................................ 13 Fig. 63: Emptying cash box .................................................................. 32 Fig. 27: Note recycler status LEDs/indicators ........................................ 13 Fig. 64: Closing cash box ..................................................................... 33 Fig. 28: Releasing shockblocker lever ................................................... 16 Fig. 65: Refilling loading module ........................................................... 34 Fig. 29: Aligning acceptance model with chassis ................................... 16 Fig. 66: Reinstalling loading module’s banknote guide flap .................... 34 Fig. 30: Locking acceptance module into place ..................................... 17 Fig. 67: Lowering loading module’s pressure plate ................................ 36 Fig. 31: Connecting acceptance module ................................................ 17 Fig. 68: Adjustment screws of loading module’s banknote compartment .. 36 Fig. 32: Reinstall shockblocker lever ..................................................... 17 Fig. 69: Adapting loading module’s banknote compartment to banknote ... 36 Fig. 33: Unlocking interlock system ...................................................... 20 Fig. 70: Removing jammed banknote from acceptance module.............. 40 Fig. 34: Relocking interlock system....................................................... 20 Fig. 77: Removing jammed banknote from spine ................................... 41 Fig. 35:Unfolding upper rear flap ........................................................... 21 Fig. 78: Removing jammed banknote from acceptance module to spine interface .............................................................................................. 41 Fig. 36: Unfolding top flap .................................................................... 21 Fig. 37: Closing top and upper rear flap ................................................. 21 Fig. 38:Unfolding lower rear flap ........................................................... 22 01_CPI_BNA6 Advance Note Validator-BNR Advance Note Recycler_User Guide_V2.0_EN Fig. 79: Removing jammed banknote from acceptance module passage to spine ................................................................................................... 42 Fig. 80: Removing jammed banknote from loading module .................... 42 Published by CPI 43 Notes ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________ 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Innovations | CPI 3222 Phoenixville Pike, Suite 200 Malvern, PA 19355 USA CPI® BNA6 Advance & BNR Advance note validator and note recycler User Guide for operators © 2022 CPI. All rights reserved. CPI, BNA6 Advance, BNR Advance, and STS Advance are trademarks of Crane Payment Innovations. Except as permitted under the relevant local legislation, no part of this publication may be copied, transmitted, transcribed or distributed in any form or by any means, or stored in a database or retrieval system, or translated into any language (natural or computer) without the prior written permission of Crane Payment Innovations (CPI). CPI reserves the right to change the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, CPI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this information. This document does not necessarily imply product availability. Information in this document may change without notice. Disclaimer CPI does not accept liability for any errors or omissions contained within this document. CPI shall not incur any penalties arising out of the adherence to, interpretation of, or reliance on, this standard. CPI will provide support for this product in accordance with the standard warranty of CPI, subject to any modifications to that warranty agreed in writing by CPI. CPI reserves the right to amend, improve, or change the product referred to within this document or the document itself at any time. Torx and USB are trademarks of their respective holders. Use of them does not imply any affiliation or endorsement by them. Owner’s Responsibility Upon request, owner must show proof of purchase when submitting equipment for service during the warranty period. Owner will assume all freight charges for shipment of equipment to an authorized service center while under warranty, and to and from the service center when outside the warranty period. Owner is responsible for out-of-warranty repair expenses, chargeable at prevailing rates set by authorized service centers. Complete written information must be supplied to the authorized service center for all items returned, including serial and model number, and a description of the malfunction. CPI Responsibility During the warranty period, Crane Payment Innovations (CPI) will repair or replace any parts which fail to function properly because of defects in material or workmanship. CPI shall not be liable for any consequential damages as a result of defects in material or workmanship. Damage due to electrical overload, negligence, accidents, misuse, abuse, vandalism, or an act of God is not covered by CPI warranty. Any alteration of the product after manufacture voids the warranty in its entirety. The product to be repaired under warranty must be delivered to an authorized service center. Repairs or installation at the owner’s location are not included in the warranty. During the warranty period, CPI will assume freight charges for return of the owner’s equipment from the closest authorized service center via UPS or common carrier. Technical Support Go to CPI Support and select Technical Support for assistance. Go to CPI Support and select Service Partners to find a CPI Authorized Service Center near you for product service and repair. Parts and labor that are CPI responsibility will be provided without charge. Other service is at owner’s expense. Tell Us How We Are Doing Did you find the information you were looking for? Was content in this document easy to understand? Would you like to see a change or improvement? Please send your comments to PCD@cranepi.com. CONTACT US Crane Payment Innovations Corporate HQ 3222 Phoenixville Pike, Suite 200 Malvern, PA 19355 USA support@cranepi.com CPI support