NARAYANA HRUDALAYA HEART HOSPITAL : CARDIAC CARE FOR THE POOR Timeline The Insurance Scheme - Yeshasvini Launched First Diploma in Cardiology offered in collaboration with IGNOU Initiatives such as - Telemedicine Consultations & Mobile Cardiac Diagnostic Labs Training the Next Gen - 19 PG Programs Training the Nurses : Degree & Diploma Offered 2002 2001 Founded by Dr. Devi Prasad Shetty With mission to take affordable health care to people 2005 2004 Expansion to six stories building with 500 beds with 90 cardiac surgeons and cardiologist Neurosurgery unit started with plan of Health City , Orthopaedic, Trauma Hospital and Pediatric Unit were to be executed till 2005 Indian Health Landscape in 2003 Overall health expenditure: 5% of GDP Private health-care popular among foreigners Physicians per 1000 population was only 0.5 Expensive heart surgeries Corruption at government hospitals Congenital heart disease Gov. hospitals understaffed & underequipped Coronory Heart Disease: Angioplasty and CABG Operational Strategy at NH Wal-Martrization of health care Focus on scale Negotiate better deals with suppliers Machines on monthly rent New technology with no recurrent costs Fixed salaries at 22% as opposed to 60% Utilized generic drugs (80% cheaper) Monitored funds daily SEE MORE Current Volume of Surgeries Revenue Breakdown "Revolutionizing Healthcare: Dr. Shetty's Vision for Telemedicine and Mobile Cardiac Diagnostic Lab" Bridging the Healthcare Gap through Telemedicine 01 Incorrect Prescription due to lack of Knowledge & facilities 02 Setup 9 CCUs across India linked with NH & RTI 03 India's largest network & only hospital to provide free service 01 04 Opportunity for Doctors to accomplish extraordinary things 02 Equipped buses for rural cardiac care 03 Collaborations with local associations for free screenings. 9591 Teleconsultations 4077 CCU Inpatient Cardiac Care on Wheels Outreach camps with cardiac diagnostic services. Training the Next Generation For Doctors 19 PG program for doctors and other medical staff. First formal training program for pediatric cardiac surgery India's first diploma in cardiology in collaboration with IGNOU. For Nurses department Seperate for training nurses. Offer degree and diploma couses for trainee nurses. The Insurance SchemeYeshaswini For 1.7 mn farmers and their families. Pay Rs 5/ month for any medical procedure of Rs 100000. Extension of program for teachers and self-help group. The Plan for Health City Extend affordable healthcare to other speciality. Construction of new buildings in 35 acre. Challenges Ahead Sustainability through current operations Net profit after tax: 2003- $ 781400 2004- $ 787000 The vision of "HEALTH CITY" Beyond area of specialization Cost implications Trained surgeons Clash with current focus expansion of the heart businesss Can this model be adopted to other developing countries? Process Reconfiguration When? Margins are low Identify Constraint -> Redesign Workflow Achieve operational effficiency Economies of Scale Recommendations Focus on multi-speciality Collaborate with government Replicate in other developing markets Raise funds from public THANK YOU! Questions...