Salonee Tripathy Female MBA(BM), Batch of 2023-25 Semper Excelsius PROFESSIONAL EXPERIENCE (22 months) TATA CONSULTANCY SERVICES Assistant Systems Engineer October 2020 – August 2022 Spearheaded the development of fully automated complex Workflow Catalogs on ServiceNow, serving multiple teams. Implemented comprehensive UI policies, actions, scripts, and business rules to expedite application delivery. Collaborated with six other teams daily to address and resolve high-priority (P1, P2) incidents. Managed incidents, monitored, tracked, analysed, and maintained the ServiceNow platform for three American BFSI clients. Streamlined data uploading by designing and implementing Import sets and Transform maps, eliminating manual updates. Demonstrated efficient application lifecycle management expertise, including requirement gathering, development, testing, and deployment. Year Degree 2020 B.Tech(Instrumentation and Electronics Engineering) 2015 2013 XII (CHSE) X (CBSE) ACADEMIC PROFILE Institute College of Engineering and Technology, Bhubaneswar (Biju Patnaik University of Technology) Adyant Science College, Bhubaneswar D.A.V. Public School, Cuttack Percentage 81.90 % 88.30 % 95.00% INTERNSHIPS UNDERTAKEN / LIVE PROJECT Crowd Funding Intern, Muskurahat Foundation March 2023 – April 2023 o Implemented effective strategies to engage and attract donors, resulting in a significant increase in campaign contributions. o Cultivated and nurtured relationships with prospective donors. o Diligently maintained donor databases and ensured accurate records and consistent communication. ACADEMIC ACHIEVEMENTS / CERTIFICATIONS/PROJECTS Completed Excel- Basics, Data Cleaning and Preparation, Havish M Consulting, June 2023 Completed Crowdfunding course, Muskurahat Foundation, April 2023 Completed ServiceNow System Administrator Course, Udemy, May 2022 CO-CURRICULAR & EXTRACURRICULAR ACHIEVEMENTS Co-ordinated CETronics during the Annual Techfest, 2020 Co-ordinated in Eminence, 2019 Runners up in Sankalp Hackathon on Solar Energy Harvesting, 2019 Diploma in Fine Arts by Pracheen Kala Kendra, Chandigarh, 2012 INTEREST Drawing Baking Reading Fiction um23240@stu.xim.edu.in Glass Painting Mobile: +91 8249037116 Summer Placements 2023