ZS Campus Beats Case Challenge 2020 Krypto Motors E-Vehicle Case Study This document is solely for the use of ZS Associates and authorized case competition participants. No part of it may be circulated, quoted or reproduced for distribution beyond authorized individuals without prior written approval of ZS Associates. ZS As s ociates www.zs .com Guidelines Guidelines to complete the case ▪ Any content from this document should not be shared beyond the participants of your team ▪ This case aims to give you a hands-on appreciation of several types of projects done at ZS, and the kind of work that Associates may do on these projects ▪ The information provided in the case is enough to solve the questions. If you think you need additional information, please make reasonable assumptions and go ahead. Please mention the reasoning behind your assumptions made in the final presentation submission ▪ Users should restrict to the data provided on each slide provided with the questions only to arrive at conclusions / solutions Submission Steps: Step 1: The final report should articulate approach, assumptions and considerations used for each of the 3 sections presented, and final solution in a PPT format provided. All 3 sections’ solutions should be submitted on the Talview platform, as per the instructions shared Step 2: Fill in all answers to the objective questions mentioned in the survey link by clicking here Please note your submission will be eligible only on receiving the solution for all the 3 sections and answers on survey link. Any missing section will lead to disqualification of your team. Software requirements: Microsoft PowerPoint Microsoft Excel Good luck! © 2020 ZS Associates | CONFIDENTIAL −2− Guidelines Korean car manufacturer is looking to make its foray into Indian market ▪ Krypto Motors is MNC with cars from different segments in it’s portfolio. As a part of it’s global expansion plan, Krypto Motors is targeting growing economies outside Korea and Japan and has earmarked India as one of the first BRICS nations. ▪ Government of India has recently launched subsidy scheme for setting up greenfield project as well as sales of e-vehicles in order to curb rising pollution levels. Krypto Motors is planning to launch its successful brand “Electra” and has partnered with ZS to setup its launch strategy and help it set up operations and reporting processes to sustain and grow the business. © 2020 ZS Associates | CONFIDENTIAL −3− Segment 2 Section 1 © 2020 ZS Associates | CONFIDENTIAL −4− Question 1 Question 1: Market Opportunity Krypto Motors wants to assess current market and identify market opportunity for Electra during launch year 2021. Krypto did extensive market research and collected some inputs which are provided below (Current and Next Slide). Given ZS expertise in identifying market opportunity, Krypto CEO reached out to ZS with following questions Question 1.1) What will be 2021 Market size in INR? 1.2) What would be 2021 Market share for Electra (based on units) if the car cost INR 3,500,000? 1.3 (a) Which car model will lose most revenue to Electra?* 1.3 (b) What is the revenue lost by this car model to Electra?* - 2021’s Revenue to be compared with 2020’s revenue Market Share by Car Type, in 2020 (1 lakh cars) Electric Car market share by models Conventional car market share by models 20% 25% 10% 40% 45% 20% 10% 10% 30% 90% 2020 Market Share Existing Electric Cars Conventional Cars i-gen Fluent Sky EV Speedx 2020 Market Share Chance-P GMW Model T BoltMV Blink-ZX Assume in 2021, the market will grow by 5% and half of the new customers will come to Electra and remaining will go to other brands based on historical market share * Assume survey results hold true for entire universe; In case of decimal as # of cars, round -up for the manufactures with higher # of cars © 2020 ZS Associates | CONFIDENTIAL −5− Question 1 Additional data shared by Krypto for Q1: Conventional Car Model 2020, Price (in 1000 INR) Speedx 3,600 Blink-ZX 3,250 BoltMV 2,800 Chance-P 2,600 GMW Model T 4,300 Electric Car model 2020, Price (in 1000 INR) Sky EV 4,000 Fluent 3,000 i-gen 3,500 Krypto also conducted a market survey to identify which customers are likely to move to Electra, the responses were collected and processed to identify the % people who will buy Electra Will not switch Will switch if car is cheaper than existing car Will definitely switch 70% 25% 5% © 2020 ZS Associates | CONFIDENTIAL −6− Question 2 Q2: Forecast of the revenue Krypto CEO reached out to ZS to help them assess their revenue from Electra in India for next 10 years. This will help Krypto in planning their promotions strategies, expansions plan, and portfolio diversification strategies. Question 2) There was another competitor (Fluent) which launched their cars in India in 2008 and had a very similar vehicle profile at the time to our company. The growth trend of Fluent is available in the below chart. How much revenue Electra will be able to generate in 2030 - considering Electra grows at an average growth rate (across 10 years) as Fluent. Fluent’s YoY growth 20% 15% 12% 10% 8% 5% 5% 6% 5% 4% 3% 2% 2% 0% 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Fluents' growth e.g.: 17% growth in 2014 represents YoY change in revenue of the company © 2020 ZS Associates | CONFIDENTIAL −7− Notes: 1. General perception towards EVs is changing and we expect a higher uptake (~1.4) in the average growth from 2025 2. 2021 revenue for Electra to be leveraged from Question-1 3. Another major competitor launch is planned for 2028 which leads to a expected slowdown in growth for Electra and revenue is expected to become stagnant from 2027 onwards 4. Fluent’s revenue in 2008 was ~ INR15 Million Question 3 Q3: Marketing mix strategy Electra needs help in streamlining their annual marketing budget (INR 10 Million) by achieving more impact and sales growth from the same amount of money spent. Question 3.1 (a) How will you allocate marketing spend across 5 channels (% split across channels)? 3.1 (b) What is the maximum revenue that can be generated from advertisement across each channel (in MM)? 3.2) Based on the quantitative data available, How will you tailor your messages for each of the channels to target across segments? Marketing Returns by Advertisement Channels (Forecast) Expected Returns (in INR millions) 90 80 Events 70 Social Media 60 TV 50 40 Print 30 Online 20 10 0 10% 20% 30% 40% 50% 60% 70% % Annual Adv. Budget © 2020 ZS Associates | CONFIDENTIAL −8− 80% 90% 100% Question 3 Additional data shared by Krypto for Q3: Early Adopters Private Business Owners Commercial Use (Rental) 30% 10% 30% 15% 10-20 15-40 40-90 40-70 80-135 Age Group 25-35 35-50 26-30 25-45 25-50 Data Consumption (in MBs/day) 300 200 400 200 300 Calls (mins/day) 30 60 40 80 90 Segment Name Young Corporates C-Suite Corporates Size 15% ARPU ($) Time Spent (mins per week) Time Spent with Major Media 500 450 400 350 300 250 200 150 100 50 0 Browsing Internet 120 60 90 5 120 15 15 90 Young Corporates © 2020 ZS Associates | CONFIDENTIAL 60 30 180 15 30 30 C Suite Corporates 15 45 30 60 30 60 30 15 90 90 120 90 60 30 60 150 120 60 Early Adopters −9− 30 Private Business Owners Commercial Use Communication (Calling/Messaging) Emails Social Networks Radio Print TV Segment 2 Section 2 © 2020 ZS Associates | CONFIDENTIAL − 10 − Question 4 Q4A: Identify Key Cities for Launch Background Krypto Motors wants to roll out 5 experience stores in 5 key cities in India, in 2021. ZS has been asked to help with the identification of these cities. The first 5 stores are very central to the launch strategy of Electra. Krypto wants these stores to be present in the cities with most potential. 4.1) The approach Krypto is following is based on the weighted rank derived from the average household income and the population of the city. Based on the below data which city should we recommend for launching the experience stores? City State Population (2011 in Million) Population Rank Per Capita Income (INR) Income Rank Weighted Rank Mumbai Maharashtra 12.4 1 12,800 4 2.8 Delhi Delhi 11.0 2 7,400 Bangalore Karnataka 8.4 3 15,500 Hyderabad Telangana 6.8 4 14,800 3 3.4 Ahmedabad Gujarat 5.6 5 6,400 Chennai Tamil Nadu 4.7 6 9,800 Kolkata West Bengal 4.5 7 8,400 7 7 Surat Gujarat 4.5 8 19,400 Pune Maharashtra 3.1 9 10,500 Jaipur Rajasthan 3.0 10 7,500 © 2020 ZS Associates | CONFIDENTIAL − 11 − Final Rank Question 4 Q4B: Identify the Incentive Budget Background Krypto Motors wants is introducing a commission based incentive system for each car the sales rep will sell. There are average 5 reps in each store. To promote a competition between the sales rep, each sales rep will be ranked within the same store and the commission they will receive will be based on the rank. Exhibit A has the % commission for each rank. 4.2) Below is the estimated car sales in Q1’2021 for Cities ABC and XYZ. Approx price for Electra is INR 15 Lakhs. 4.2 (a) Calculate the expected incentive payout for City ABC and City XYZ in Q1’2021 4.2 (b) What should be the total incentive budget for 2021 for all the 5 stores. You can assume average of City ABC and City XYZ as average incentive per store. Exhibit B: Q1’2021 Car Sales Estimation by Rep Exhibit A: Payout Curve Rank % Commission 1 2.00% 2 1.50% 3 1.00% 4 0.50% 5 0.25% City ABC Rep A Rep B Rep C Rep D Rep E Estimated Car Sales (Unit) 8 11 9 12 7 Rank 4 2 3 1 5 City XYZ Rep F Rep G Rep H Rep I Rep J Estimated Car Sales (Unit) 3 2 4 5 7 Rank Pay out: The amount which will be given to the sales representative as a payment (salary + incentive / bonus) Incentive Budget: This is maximum amount Krypto is planning to spend to incentivize Electra sales © 2020 ZS Associates | CONFIDENTIAL − 12 − Question 5 Q5: Is this the right strategy Background: Krypto Motors feels that their launch strategy and incentive plan requires some changes and they want to hire you as their consultants. They are re-evaluating their strategy to promote based on ranking and flat commission approach and wants your suggestion on below challenges: 5.1) What could be other important parameters in selecting the cities for launching the experience stores? How will you accommodate these parameters in selection process – how important these parameters will be compared to each other? 5.2) What are the drawbacks of the current compensation plan? 5.3) What other way can you suggest for calculating the payouts to avoid these drawbacks? © 2020 ZS Associates | CONFIDENTIAL − 13 − Segment 2 Section 3 © 2020 ZS Associates | CONFIDENTIAL − 14 − Question 6 Q6: Recommend car for middle income group segment Background: Vikram from sales team at Krypto plans to target upper middle-class population for its upcoming car launches. He chooses Mumbai as the first city of launch 6.1) Recommend car with maximum seating capacity assuming customer has budget of 8 lakhs and can pay 4 lakhs as down payment and rest of the price/expenses in maximum of 3 years from day of purchase. Formula : #1: On-road price = Ex-Showroom Price + Road tax + Insurance – Government subsidy #2: Total cost incurred= { Down payment + (On-road price – Down payment) + (On-road price – Down payment) *Overall Effective Interest } 6.2) Calculate the money you will spend after paying the down payment of the car in 4 years if you travel 11560 kilometers per year on average. Formula: Operational Cost = Total maintenance cost + Electricity Cost per KM * Total distance travelled © 2020 ZS Associates | CONFIDENTIAL − 15 − Question 7,8,9,10 Dashboard Creation Background: Krypto’s Business Analytics team needs help with creation of BI dashboard that will help Krypto’s CEO make strategic decisions necessary for the success of company. Kumar from IT team understands the importance of accurate data and good database schema to derive useful business insights out of it. Help Kumar solve below problems 7) Refer to Appendix 2 and recommend some of the quality checks you would put in place. Also, highlight the errors if there are any. 8) Appendix 2 contains sample records for Sales data of last 2 years of the automobile industry. Create a relational database of star schema from the data. 9) Create a dashboard including tables, charts, graphs etc. for the CEO of the company using the data given in Appendix 2 having appropriate fields making it intuitive to track performance of Krypto in India. 10) Using Appendix 2, find out the cost price for Hatchback, SUV and Sedan. © 2020 ZS Associates | CONFIDENTIAL − 16 − Appendix © 2020 ZS Associates | CONFIDENTIAL − 17 − Hope you have completed the following steps Submission Steps: Step 1: The final report should articulate approach, assumptions and considerations used for each of the 3 sections presented, and final solution in a PPT format provided. All 3 sections’ solutions should be submitted on the Talview platform, as per the instructions shared Step 2: Fill in all answers to the objective questions mentioned in the survey link by clicking here Please note your submission will be eligible only on receiving the solution for all the 3 sections and answers on survey link. Any missing section will lead to disqualification of your team. Thank You © 2020 ZS Associates | CONFIDENTIAL − 18 −