leondriarahming@gmail.com 4046677727 Ellenwood, GA 30294 Skills • Time management skills • Scheduling High Volume patient appointments • Patient scheduling • Compassionate client care • Records maintenance • Medical billing • Appointment confirmation • Critical thinking • Good work ethic • Inventory and supply management • Venipuncture and phlebotomy • Charting expertise • HIPAA compliance • Typing 50wpm Education And Training 05/2001 Medical Assistant : Ultra Sound Diagnostic Atlanta, GA Some College (No Degree): Health Care Management Clayton State University Billing And Coding Irons Health Care Leondria Rahming Summary Dedicated and empathetic Medical Assistant offering 20 years in direct patient care and medical office management experience. Committed to obtaining highest l of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Excellent communication and interpersonal skills with patients, families and other healthcare professions. Experience Wellbe Senior Medical - Socaial Worker Care Team Coordinator Atlanta, GA 12/2020 - Current • • • • Conduct patient scheduling, registration, insurance verification and billing. Maintained lists of resources helpful to clients. Assist patients with Medicare, SNAP and Medicaid applications. Coordinate care with home health agencies, DME companies, outpatient radiology facilities and specialists. • Recommend new clinical and operational processes to facilitate improved workflow and standardization of processes with a growth-oriented mindset. • Established strong work network by building professional relationships with physicians and fellow employees. • Provided administrative support for patient care staff. Dekalb Medical / Emory Healthcare - Clinical Coordinator / Medical Assistant SocialRahmingLeondriaStonecrest , GA 03/2015 - 12/2020 • Managed departmental inventory and supply ordering. • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. • Juggled multiple projects and tasks to ensure high quality and timely delivery. • Demonstrated self-reliance by meeting and exceeding workflow needs. • Motivated and encouraged team members to communicate more openly and constructively with each other. • Resolved interpersonal conflicts by listening, finding common ground and building relationships. • Handled delegated tasks. • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. • Educated patients about medications, procedures and physician's instructions. • Contacted pharmacies to submit and refill patients' prescriptions. • Assisted and performed numerous clinical testing. Eagles Landing Family Practice - Medical Assistant McDonough, GA 02/2003 - 02/2015 • Scheduled appointments for patients via phone and in person. • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. • Assessed, documented and monitored vital signs for patients within outpatient setting. • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes. • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis. • Followed principles of asepsis and infection control to meet patient safety guidelines. • Responded to patient callbacks and phone-in prescription refill requests. • Labeled and completed lab requisitions using ICD and CPT coding. Southern Crescent Personnel - Medical Assistant Jonesboro, GA 01/2002 - 02/2003 • Worked at various Specialty Clinics Atlanta Gastroenterologist Atlanta, Ga My OBGYN Riverdale, Ga Atlanta Heart & Associates Stockbridge, Ga Med Post Urgent Care Stockbridge, Ga Clinical Research Of Atlanta - Research Coordinator Stockbridge, GA 05/2001 - 12/2002 • Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials. • Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants. • Kept patient care protocols and clinical trial operations in compliance. • Organized, analyzed and modeled study data. • Collected, processed and delivered specimens from trial participants. • Juggled multiple projects and tasks to ensure high quality and timely delivery. • Demonstrated self-reliance by meeting and exceeding workflow needs. • Recognized issues and developed immediate resolutions to address and alleviate concerns.
