XXX Welcome Package I. Introduction Firstly, I want to thank you for your trust and belief in us; our only valid response is to provide results for you and your page(s). This document should be a one-way stop for questions/concerns regarding this partnership. Feel free to refer to this document anytime you feel you have forgotten any information about our collaboration. II. Communication One of the most crucial features of a successful partnership is communication between both parties. We are going to use WhatsApp & Telegram, they offer the best form of communication while at the same time being very easy to manage old messages and conversations for references. Please ensure you have the most up-to-date phone number on your account. For Telegram, please add “@XXX” and for WhatsApp add this contact +XXX. We will always be one text away and will respond under 24 hours notice! III. Payment To provide you with as much security and comfort as possible, we use a software called “X”, used by many agencies. X allows us to (system of pay) from net revenue with ease for both parties. (Invoice System) every Monday. IV. Do’s & Dont’s As a premium agency, we still let you carry the torch for your page(s). Meaning, that you will control the chatters on what they can & cannot do on your page. You can change what doesn’t get posted on the feed, what type of language you will/will not allow in private messages, and much more. Please contact @XXX (on Telegram) for any notes/concerns/questions you may have with the dos and don'ts of the operations on your page. You can update them as much as you want and at any time. V. Referral Program We want to make sure that we have incentives for you as a client to lower the fee you pay us as an agency. It would be rude for us to block any path(s) for this to occur. We have set up a referral/affiliate program that goes as follows; receive a flat 5% off fee for every valid client that you refer to us. The referee must use our services for a minimum of two weeks for the 5% to be active.