Business Intelligence with Tableau Trinh Nguyen Sales Transformation. Sep 2020 Personal Background 5-year experiences working for FMCG Companies Current Company: MARICO Department: Sales – Business Development Scope of Works relating to BI (40%) – – – – – – Collect, Process and Clean Data Design and build DataMart Develop Data-Cube for end-users Build & Deploy BI Dashboard, Reporting for Sales Users Analytics, Highlight Issues & Supporting BOD/Sales for Action System Governance & Maintenance Tableau - Introduction Tableau: Software Company founded in 2003, HQ in Washington, USA that produces interactive data visualization products focused on business intelligence The word “Tableau” derived from French word tableaux which means a group of models or motionless figures representing a scene from a story or from history Tableau - Products Tableau Desktop: Application for Creator to design, analyze & publish dashboard, reporting or data-source Tableau Server/Tableau Online: Web-based Interface for Creator/Uses to analyze and publish data Tableau Reader (Free): Application for read-only purpose Tableau Public (Free): Application for trial with limited data source access and only save workbook to Public Community Tableau - Features Tableau - Architecture Tableau Strengths 1. High Performance - It can handle millions of rows of data 2. Support multiple connection (Flat file, SQL Server, My SQL, Mongo DB, SAP Hana, Apache, Hadoop...) 3. Data Modeling (Joining, Data Blending and Relationship) 4. Support Data Extract (hyper) and Live Connection 5. Drag and Drop to Create Visualization/Analysis with ease of customization 6. Highly dynamic dashboard interaction with filter, action, tooltips & parameter Tableau Strengths 7. Report/Dashboard Schedule Refresh Easily 8. Story Telling, Dashboard & Worksheet 9. Tableau has no limits for data points so users can create dashboards of any size 9. Easily to share, publish & collaborate 10. Mobile Apps 11. Tutorials, Free Certification, Community, Tableau Public Tableau Strengths 12. Multiple Functionality: Easy Calculated Field Level-of-detail (LOD) functions: LOD Expressions represent an elegant and powerful way to answer questions involving multiple levels of granularity in a single visualization Window Function Customized Labelling, Size and Formatting Action and Set Alerting Functionality Table Calculation Tableau Weakness 1. Not easy for naive users, need a certain skill-set/ features understanding to create visualization and conduct analysis quickly 2. Need a lot of effort to create advanced chart, formatting 3. No chart saved template or customer visual import for later uses 4. Limited Cross-Tab with 16 maximum #Columns (raised to 50 with 2019.4 forward), expand/collapse in crosstab need to create hierarchy 5. Limited Conditional Formatting Tableau Weakness 6. Static and Single value parameters 7. Do not support copy and paste in dashboard design, copy and paste formatting sometimes does not work 100% 8. Time & Resource-Intensive Employees Coaching 9. Poor Versioning, rolling previous package is not available 10. Limited Data Cleaning & Preprocessing 11. Tableau leverage & require high CPU Usage & RAM & Disk Tableau Weakness 12. High- Cost Tableau Desktop/Creator (include Tableau Prep): 70$/user/month Tableau Server which cost ~ $175,000 for an 8 cores option Tableau Explorer/View cost $35/12 dollars per user. Alternatively, we can use Tableau Online which has limited scalability Tableau Explorer/View cost $42/12 dollars per user What BI Analyst/Users can do with Tableau 1. BI Analyst/Data Analyst - Tableau Creators: Clean and Pre-Process Data Connect to Data Source, Build Data Model Make new connections to data in the browser Conduct Analytics & Design dashboard/workbooks (.twb and .twbx files) Publish data source/data model to Tableau Server/Online Publish Dashboard/Workbook from the Tableau Server/Online or Tableau Desktop 2. Users/BI Analyst - Explorers can: Connect to published data sources on Tableau Server/Online to create new workbooks Edit and analyze data in published workbooks (Save and Save As options vary based on permissions) Create data alerts and custom views, download content (options vary based on permissions) The level Explorer (with publish) is an Explorer who can publish new content from Desktop to the site and create and publish new content from an existing published data source but cannot connect to external data or create new data sources. 2. Users - Viewers can: See and interact with published Dashboard/Workbook others have created Explore the data in dashboard using filters, legends, sorting, parameters and tooltips Share, comment on, and download content (options vary based on permissions) Business Intelligence View 1. Business Intelligence is still new and BI Analyst have to face a lot of challenge in workplace: Company Culture Digitalization Data Driven Making Decision From Data Analysis/Insight to Action 2. Business Intelligence Analyst need to frequently update, study and expand the horizon to adapt with the non-stop changes from market/technology 3. Business Intelligence Component: Business Domain, Sentiment Tools/Technical Skills Analytic Skills/Thinking Soft Skills, Presentation, Persuade, Collaboration 4. Aiming to Full-Stack BI Works Reference https://www.absentdata.com/advantages-and-disadvantages-of-tableau/ https://help.tableau.com/ https://www.tableau.com/ https://tableautraininghq.com/tableau-product-line/ https://data-flair.training/blogs/tableau-features/ https://data-flair.training/blogs/tableau-pros-and-cons/ https://data-flair.training/blogs/tableau-file-types/ https://interworks.com/blog/tkau/2019/12/04/considerations-for-a-tableau-server-to-tableau-onlinemigration/ https://www.youtube.com/watch?v=4maLVtgAQiw https://www.wholewhale.com/tips/data-culture-nonprofits/ https://www.edureka.co/blog/tableau-lod/ https://www.itbusinessedge.com/business-intelligence/power-bi-vs-tableau-2019-comparison.html Tableau – File Types Tableau - Connection Tableau - Workspace Tableau - Alert Data