Zoiper 3.8 Agent Configuration Guide
1. Add the account as follows:
a. Select → SIP
b. Type:
i. User: 1
ii. Password: 1234
iii. Domain: 1
c. Check the account. Click “next”.
d. Select → “I know what I am doing, save this information
anyway”. Click “next”.
2. Go to “Settings” → “Preferences”.
3. Click on “Accounts” tab. The configuration must be the same
as follows in the “General” tab:
a. Domain: 1
b. Username: 1
c. Password: 1234
4. Click on “Extra” tab. Uncheck the “Register on startup” box.
5. Click on “Codec” tab. u-law and a-law must be the selected
codecs.
6. Click on “Advanced” tab. The configuration must be the same
as follows:
a. Uncheck:
i. Subscribe presence
ii. Publish presence
b. Select:
i. Use DTMF RFC-2833
ii. Use UDP transport
iii. TLS with no SRTP
iv. Don’t use STUN
7. Click on “Audio” tab. The configuration must be the same as
follows in the “General” tab:
8. The configuration must be the same as follows on the “Device”
tab. Note: the headset must be selected in all the “Audio
devices options”. In some cases, Zoiper does not
recognize the headset instantly, so you will need to save
the actual configuration and proceed to exit and re-open
Zoiper:
9. Click on “Advanced” tab. The configuration must be the same
as follows in the “Network” tab:
a. Uncheck:
i. “Open random port above 32000” box
ii. “Enable STUN” box
10. Save the configuration. Exit and open Zoiper.