1. Which of the following dimensions is least likely to provide information on job
performance?
*
1 point
a. Task-focused dimension
b. Goal-focused dimension
c. Competency-focused dimension
d. Trait-focused dimension
2. What is the first step when conducting an employee performance evaluation?
*
1 point
a. Determine the reason for the evaluation
b. Determine who will evaluate the performance
c. Inform employees about the evaluation so they can prepare
d. Conduct a pre-evaluation observation of performance
3. This is the process of identifying how a job is performed, the conditions under which it is
performed, and the personal requirements it takes to perform the job.
*
1 point
a. Job evaluation
b. Job needs
c. Job analysis
d. Job requirements
4. Leila’s new job allows her to improve on her current lifestyle. She was able to renovate
their house, buy a new car, get a regular membership at the gym. Although they are not
involved in her job, these result from Leila’s employment. Herzberg would call such factors:
*
1 point
a. Hygiene factors
b. Motivators
c. Needs
d. Benefits
5. The quality check inspector will come unexpectedly at any moment unknown to the
employees. This kind of reinforcement schedule is called
*
1 point
a. Fixed interval
b. Fixed ratio
c. Variable interval
d. Variable ratio
6. Job interviews that ask the same job-related questions to all interviewees and with a
standardized scoring are called
*
1 point
a. Structured interviews
b. Standardized interviews
c. Unstructured interviews
d. Semi-structured interviews
7. The leadership style associated with the highest member satisfaction is:
*
1 point
a. Autocratic
b. Authoritarian
c. Democratic
d. Laissez-faire
8. In Vroom’s Expectancy theory, this is the extent to which the outcome of an employee’s
performance will result in a particular consequence.
*
1 point
a. Rewards
b. Expectancy
c. Instrumentality
d. Valence
9. Which is not a possible reason for employee absenteeism?
*
1 point
a. Disasters
b. Good organizational climate
c. Dissatisfaction
d. Illness
10. Bime does not know exactly what he is supposed to do at his new job. He was not
oriented and he hasn’t read his job description. Bime is experiencing
*
1 point
a. Role ambiguity
b. Role conflict
c. Role overload
d. Role stress
11. When employees are motivated to attend training because it decreases their workload,
the operant conditioning scheme being used is _.
*
1 point
a. Positive reinforcement
b. Positive punishment
c. Negative reinforcement
d. Negative punishment
12. The Red Flower Insurance Company has opened slots for three agents. For the testing
procedure, they selected several tests which they found to be reliable and valid for their
employees. Their psychometrician had previously found that applicants with average
scores of at least 70 on all tests are able to perform at an acceptable level when they get
hired. Thus, the psychometrician advised the decision-making body to select from among
the pool of participants who met the cutoff of 70. Which employee selection method is
being used in the example?
*
1 point
a. Bottom-up selection
b. Top-down selection
c. Rule of three
d. Passing scores method
13. This stage of group development is applicable mostly to teams that are temporary, such
as project teams.
*Forming stage The first stage of the team process, in which team members “feel out” the
team concept and attempt to make a positive impression.
*
1 point
a. Storming
b. Norming
c. Adjourning
d. Evaluating
14. When Asian interviewers give higher scores to Asian interviewees than their non-Asian
counterparts, this interview bias is called
*
1 point
a. Discrimination
b. Similarity bias
c. Culture-primed rating
d. Halo error
15. Which of the following tests is not commonly used as a personality assessment during
career placement?
*
1 point
a. CPI
b. NEO-PI-R
c. 16PF
d. MMPI-2
16. Rating from subordinates is also called _.
*
1 point
a. Employee feedback
b. Upward feedback
c. Vertical appraisal
d. Horizontal appraisal
17. During a job fair at a university, you tell interested applicants that your company has
“great opportunities for fresh graduates”, “competitive salaries and benefits”, “a great team
spirit and working environment”, and “flexible working hours”. You were able to recruit
tens of applicants by setting these expectations although you know they are not all true.
You can expect that the applicants who will be hired for the job will:
*
1 point
a. Not be motivated because the HR lied
b. Not b motivated because the job will be too difficult
c. Not be motivated due to the difference between their expectation and reality
d. Not be motivated because of their unrealistic expectations from the job
18. Which of the following is a consequence of stress wherein the employee becomes
psychologically overwhelmed by work demands?
*
1 point
a. Absenteeism
b. Burnout
c. Turnover
d. Illnesses
19. There are many ways to conduct a job analysis. One of them involves examining
samples of good and bad performance and categorizing them into the main aspects of the
job?
*
1 point
a. Critical Incidents Technique
b. Threshold Traits Analysis
c. Fleishman Job Analysis Survey
d. Job Observation
20. Which of the following scenario shows the Peter Principle?
*
1 point
a. Helena was recently promoted to Head Nurse because of her consistent performance in the
hospital. She is knowledgeable, skilled, and all the other nurses like her.
b. Michael is the best-performing agent in the company and was promoted as supervisor. However,
his teammates are dissatisfied because Michael is not a very good supervisor.
c. Bryan got laid off from work because he did not agree to hire a fresh graduate who is the
manager’s first cousin. He filed a complaint to the HR, and legal measures have been taken.
d. Jules could not believe she got the job as the front desk attendant in a small clinic. She does not
have any experience, and she knows she still needs to be trained. She is grateful for the opportunity,
regardless.
21. When making a report about an applicant’s test results, it is important to avoid making
statements that are too general and can be true for most people. These statements are
called
*
1 point
a. Anecdotal statements
b. Majority statements
c. Quid pro quo
d. Barnum statements
22. Employees of Company H receive a PhP500.00 bonus for every five interviews they
transcribe. Company H is most likely using the reinforcement scheme of:
*
1 point
a. Variable ratio
b.Variable interval
c. Fixed ratio
d.Fixed interval
23. Which of the following is not a reason for conducting employee evaluation?
*
1 point
a. For promotion
b. For sales decisions
c. For termination
d. For personnel research
24. Company B posted on their Facebook page that they are looking for administrative
assistants, clerks, supervisors, and technicians. They are targeting those outside the
company to give them a “fresh batch” of employees. Company B is using which method of
recruitment?
*
1 point
a. Secret ballot
b. Internal recruitment
c. Newspaper advertisement
d. External recruitment
25. When an LGU invites many organizations, institutions, and employers to a single event
where they can look for applicants and people looking for jobs can discuss job openings
with them, this method of recruitment is called a:
*
1 point
a. Mass hiring event
b. Multiorganization recruitment
c. Job fair
d. Hiring conference
26. Because she knows that the COVID19 pandemic negatively affected everyone, Angel
rates all her subordinates at the upper end of the rating form. This is so none of them will
fail the evaluation and perhaps lose their jobs. Angel is making a:
*
1 point
a. Devil error
b. Central tendency error
c. Leniency error
d. Distribution error
27. Only verbal intelligence tests were administered to a couple of applicants for a job at a
factory assembly line. One applicant was a high school graduate and the other was an
elementary drop-out. What is the ethical issue in this situation?
*
1 point
a. Intelligence tests are unreliable when used to identify employees for an assembly line.
b. The test is an unfair tool to the applicant who has a low reading level.
c. There was no mention of the competence of the test administrator.
d. The clients did not sign an informed consent.
28. Which of the following scenarios depict the Hawthorne effect?
*
1 point
a. The security guard goes about her day as usual, checking bags, making sure people have their face
masks, and greeting whoever goes into the campus.
b. The tindera suddenly declared that the food is free one day. She says it is to celebrate her
grandson’s birthday.
c. The laundry shop attendant, who is usually cranky and rude, suddenly became sweet and
attentive to customers. It must be because he knows the owner is overseeing from the next room.
d. The teacher became angry and shouted at his students during one class when his students were
not paying attention.
29. Leadership is:
*
1 point
a. An influence process
b. A reciprocal relationship
c. A goal-oriented process
d. All of the above
30. All of the following group characteristics affect group cohesiveness except:
*
1 point
a. Group homogeneity
b. Leader emergence
c. Stability of membership
d. Outside pressure
31. Most of the applicants who took the test lost interest and therefore failed to pass
because they thought that the test ‘wasn’t related to the job,’ ‘some kind of joke,’ or ‘didn’t
look legit.’ This would suggest that the test lacked
*
1 point
a. Face validity
b. Content validity
c. Incremental validity
d. Construct validity
32. David made a good impression on the panelists during his interview and got hired even
though he was not competent enough for the job. Which of the following occurred?
*
1 point
a. Hit
b. Miss
c. False positive
d. False negative
33. Which of the following tests is the most important to administer to applicants for the
position of truck driver?
*
1 point
a. Cognitive ability tests
b. Physical ability tests
c. Psychomotor ability tests
d. Personality tests
34. Which of the following types are you most likely looking for if you want to hire an
accountant for your firm?
*
1 point
a. Introverted thinking
b. Extraverted thinking
c. Introverted sensing
d. Extraverted sensing
35. If you want to conduct a training for your company, the first step is to;
*
1 point
a. Determine whether the organizational climate facilitates training
b. Identify what competencies need too be discussed in training
c. Develop an appropriate evaluation tool
d. Determine the employees who will be trained
36. Awards, promotions, and salary increases are meant to satisfy the employees’ _ needs.
*
1 point
a. Physiological
b. Safety and security
c. Social
d. Esteem
37. Every month, the firefighters are given training on CPR and emergency situations,
although they already know how to do these. This is a training style called
*
1 point
a. Realistic training
b. Distributed practice
c. Massed learning
d. Overlearning
38. We know that when it comes to the relationship between self-esteem and work
motivation, all of the following are most likely except:
*
1 point
a. Employees who feel good about themselves will want to perform better at work than employees
who do not feel good about themselves.
b. Low self-esteem employees tend to underestimate how well they can perform a work-related
task.
c. The way an employee feels about themselves overall will be the same as the way they feel about
how well they will do in all their tasks.
d. There is a positive relationship between self-esteem and self-ratings of work performance.
39. A person experiencing burnout can be described by all of the following except:
*
1 point
a. Feeling of incompetent with lack of resources
b. Meeting high work demands
c. Feeling of not having positive impact at work
d. Emotional exhaustion
40. Some employees only work in their best behavior when the evaluation period is near
because of the _, which occurs when recent behaviors overshadow past behaviors during
appraisal.
*
1 point
a. Primacy effect
b. Recency effect
c. Contrast effect
d. Proximity effect
41. Some researchers think that applicants hired through employee referrals are better
employees in the long-term because referred applicants get more accurate information
about the job from those who are already in the organization. When individuals receive
such accurate information about the job, both positive and negative, this method of
recruitment is called:
*
1 point
a. A realistic job preview
b. An employee referral with interview
c. A detailed referral
d. None. There is no research to suggest that employee referrals are better recruitment strategies,
thus this statement is false.
42. Which of these scenarios do not depict a downward communication?
*
1 point
a. A company updates their intranet website for employees.
b. The company has recently put a suggestion box.
c. Announcements are regularly posted in the bulletin board.
d. New recruits are given a copy of the policy manual upon hire.
43. When does a proximity error occur?
*
1 point
a. When the employer rates a subordinate highly because he/she is physically closer and easily
accessible
b. When the rating on all the scales are scattered around the middle ranking
c. When the rating on one dimension affects the rating on the dimension following after it because
of their physical location
d. When the employer rates one person highly because of one incident that gave him a good
impression
44. When a project manager rates all employees only at the low end of the scale, you might
say that this project manager is making a:
*
1 point
a. Rating error
b. Strictness error
c. Devil error
d. Generalization error
45. When a supervisor feels bad about giving low ratings and rates all his subordinates in
the upper end of the scale, which type of error occurs?
*
1 point
a. Leniency error
b. Central tendency error
c. Strictness error
d. Halo error
46. Monti is the kind of supervisor who likes to observe her supervisees, writing what they
do at work in a little notebook that will be the basis of her evaluation of them. This kind of
performance evaluation is called the
*
1 point
a. Job elements inventory
b. Critical incidents technique
c. Cutoff approach
d. Task management
47. “Hey, so we have an opening at the firm I’m working in for a receptionist. I heard that
you were looking for a job, and the people at HR asked if I could recommend anyone I
knew.” This kind of recruitment is called:
*
1 point
a. Headhunting
b. Advertisements
c. Employee referrals
d. None. This is not a formal type of recruitment.
48. Which statement best describes the relationship of satisfaction/dissatisfaction to
hygiene/motivation factors according to Herzberg’s theory?
*
1 point
a. Hygiene factors determine satisfaction; motivators determine dissatisfaction.
b. Hygiene factors determine dissatisfaction; motivators determine satisfaction.
c. Satisfaction gives rise to hygiene factors; dissatisfaction gives rise to motivators.
d. Satisfaction gives rise to motivators; dissatisfaction gives rise to hygiene factors.
49. This kind of needs analysis involves identifying those employees in need of training and
in which areas they need to be trained.
*
1 point
a. Organizational analysis
b. Task analysis
c. Person analysis
d. Evaluative analysis
50. Magda and Marga are working in the same university. Magda has a PhD in Engineering
and 10 years of experience, and she teaches undergraduate students in some introductory
classes. Marga was not able to complete her PhD requirements, but she has about seven
years of teaching experience. Currently, she is teaching the Master’s students on weekends
and working on her personal research. Both of them get paid PhP 70,000.00 a month.
According to the equity theory Magda might compare her and Marga’s salaries and be:
*
1 point
a. Neutral; Magda does not see a point of comparison between her and Marga’s situations
b. Less motivated; because Magda might be expecting that her effort in teaching undergraduate
classes and her years of experience will lead to more benefits
c. Less motivated; because she is not able to work on her self-esteem needs (i.e., working on
personal research) even though they have the same salary
d. Less motivated; because they receive the same salary although she has more credentials and has
much more work than Marga
51. Which of the following is not an advantage of structured interviews?
*
1 point
a. Applicants are asked questions solely related to the job.
b. Applicants can provide elaboration and more information to the interviewer.
c. Applicants are scored on standard criteria.
d. Highly structured interviews are more reliable.
52. Which is a criticism of using a pretest when evaluating employee performance?
*
1 point
a. The pretest itself may cause an increase in performance that is not because of training.
b. The pretest is a setup that will cost the company money and is not very practical.
c. The pretest is not necessary because the treatment-posttest design itself is sufficient.
d. The pretest needs another group of employees to be effective and may not be practical.
53. Research would suggest that a unique predictor of distress in workplaces during the
lockdown is:
*
1 point
a. Job instability
b. Threat to life
c. Disruptions of routine
d. All of the above
54. Which of the following is true about group homogeneity and performance is true?
*
1 point
a. Slightly heterogenous groups perform better than homogeneous and heterogeneous groups.
b. Heterogeneous groups are highly cohesive.
c. There is some evidence that homogeneous groups have longer storming phases than
heterogenous groups.
d. More heterogeneous groups have more satisfied members.
55. When a woman’s job as secretary requires her to work on a Saturday, but at the same
time her role as a mother requires her to take her kids to the park on the same day, this is
called
*
1 point
a. Role overload
b. Role stress
c. Role conflict
d. Role ambuguity
56. What is the difference between situational questions and behavioral questions?
*
1 point
a. Situational questions focus on past behavior; behavioral questions focus on future behavior.
b. Situational questions focus on future behavior; behavioral questions focus on past behavior.
c. Both focus on past behavior; but situational questions focus on decision-making while behavioral
questions focus on actions taken.
d. Situational questions focus on actions taken; behavioral questions focus on the decision-making
process.
57. Dr. Granada let Grace read the reference letter she requested. Is this ethical?
*
1 point
a. Yes, it is ethical, fair, and reduces the chance of Dr. Granada being charged with a defamation suit.
b. Yes, because whether or not a person lets the requester read a reference letter is the person’s
subjective decision.
c. No, because reference letters are official documents requested by one company from a previous
employer.
d. No, because letting the requester read the reference letter may allow for the requester to change
parts of it before sending.
58. Because polygraph tests were banned due to an ethical issue, _ were used as an
alternative to identify an applicant’s ‘honesty’.
*
1 point
a. Lie-detector tests
b. Voice stress analyzers
c. Integrity tests
d. Referrals
59. A person who has high need for achievement are motivated by
*
1 point
a. Challenging jobs
b. Easy jobs with high probability of success
c. Socializing
d. Being able to influence others
60. When first responders being trained to conduct Psychological First Aid are placed in
situations that mimic an emergency response where they need to conduct PFA, this
training method is called:
*
1 point
a. On-the-job training
b. Role-play
c. Behavior modeling
d. Simulation
61. Which statement does not accurately describe what happens during the storming stage
of group development?
*
1 point
a. Good behavior disappears.
b. Team members become frustrated with their roles.
c. Team members challenge each other’s ideas.
d. Team members challenge one another without defensive responses.
62. Which of the following is not a cause of conflict in groups?
*
1 point
a. Competition for resources
b. Beliefs
c. Task interdependence
d. Groupthink
63. The tendency to agree to most positively-sounding items in a test is called _.
*
1 point
a. Impression management
b. Faking good
c. Faking bad
d. Acquiescence
64. A certain company wants to conduct a leadership training, but the employees do not
seem to be motivated in joining. All of the following can be motivating except:
*
1 point
a. Provide food.
b. Provide incentives.
c. Allow employees to choose the kind of training.
d. Add the training to employee workload.
65. What kind of third-party intervention in group conflicts involves having someone
facilitate the communication process between the two conflicting parties, but not to make a
decision?
*
1 point
a. Arbitration
b. Mediation
c. Moderation
d. Confounding
66. Becky cannot seem to perform as well as the other employees because she is too
anxious and tends to do too many things at once. Therefore, she is often too stressed. Becky
may be high in which big five personality?
*
1 point
a. Conscientiousness
b. Neuroticism
c. Psychoticism
d. Extraversion
67. Which of the following is false about leader emergence?
*
1 point
a. High self-monitors are more likely to emerge as leaders.
b. Openness, extraversion, and conscientiousness tend to be high in leaders.
c. People who are high in emotional reactivity are more likely to emerge as leaders.
d. More intelligent people are more likely to emerge as leaders than less intelligent people.
68. According to Vroom’s theory, employees will be motivated to work if the reward they
expect to receive for good performance is something that is important or pleasurable for
them. This is called:
*
1 point
a. Expectancy
b. Instrumentality
c. Valence
d. Motivation
69. This is a method of conducting a job analysis in which the job analyst learns about the
job by doing it himself for a short period of time.
*
1 point
a. Job involvement
b. Observation
c. Job analysis interview
d. Job participation
70. This is a test that measures how much applicants know about the job.
*
1 point
a. Job application assessments
b. Employment tests
c. Aptitude tests
d. Job knowledge tests
71. This is the extent to which employees are able to psychologically handle the number of
roles and tasks assigned to him/her.
*
1 point
a. Burnout
b. Role conflict
c. Role stress
d. Role overload
72. Which of the following is a drawback of self-appraisals?
*
1 point
a. Employees tend to give themselves higher ratings.
b. It is expensive despite its reliability.
c. Employees fear backlash from their supervisors.
d. It is not practical for use especially among employees in countries such as Japan, Taiwan, and
Korea.
73. An administrative assistant who does his job well may not necessarily do well as a
manager or as supervisor. Promoting him to a higher position until he reaches his highest
level of incompetence is called the
*
1 point
a. Solomon’s sign
b. Peter principle
c. Jonah complex
d. Paul prophecy
74. Can social media be used in recruitment?
*
1 point
a. Yes, because this is now the trend wherein organizations and institutions use social media to
attract potential applicants.
b. Yes, because people can see job openings about recruitment in social media just like traditional
recruitment methods.
c. No, because although social media is the avenue, the applicant still applies through traditional
means.
d. No, because social media recruitment has been shown to be unreliable in recent years.
75. Kris is no longer motivated to work. She is always exhausted, frustrated, cynical, and
can care less about what happens to her output. Kris is experiencing
*
1 point
a. Role ambiguity
b. Role conflict
c. Role overload
d. Burnout
76. Both esteem and actualization needs of Maslow’s theory correspond to ERG theory’s
*
1 point
a. Existence needs
b. Relatedness needs
c. Growth needs
d. Actualization needs
77. Which of the following is most appropriate to use when assessing the skills of a person
with disability who wants to apply for the position of online article writer?
*
1 point
a. Intelligence tests
b. Referrals
c. Work samples
d. Simulations
78. Which of the following is an example of a false negative in hiring?
*
1 point
a. Not hiring someone who is competent to do the job
b. Hiring someone who is competent to do the job
c. Not hiring someone who is not competent to do the job
d. Hiring someone who is not competent to do the job
79. A leader whom her members follow because they believe she can and is willing to
punish them, fire them, or delay their promotion is practicing which kind of power?
*
1 point
a. Legitimate power
b. Reward power
c. Coercive power
d. Referent power
80. James receives an extra $20 for every 50 products he sells. Knowing this, his employer
is most likely using which kind of reinforcement schedule?
*
1 point
a. Fixed interval
b. Fixed ratio
c. Variable interval
d. Variable ratio
81. Which is not a method of external recruitment?
*
1 point
a. Newspaper ads
b. Campus recruitment
c. Job posting
d. Headhunting
82. This field of I/O Psychology concentrates on workplace design, physical fatigue and
stress.
*
1 point
a. Personnel psychology
b. Organizational psychology
c. Human factors/ergonomics
d. Industrial psychology
83. When the department chairperson failed one faculty in the evaluation, the college voted
to have different sources of evaluation (e.g., self-evaluation, peers, and students). This kind
of performance appraisal is called
*
1 point
a. 360-degree feedback
b. Multi-stage feedback
c. Rational appraisal
d. Multi-stage appraisal
84. Because their manager thinks so poorly of him, Lynn’s monthly performance dropped.
This lowering of performance because of the negative supervisor expectation is called
*
1 point
a. Pygmalion effect
b. Galatea effect
c. Golem effect
d. Hawthorne effect
85. One advantage of employee selection through referrals is that:
*
1 point
a. Employees hired through referrals are likely to be hired and stay longer.
b. Employees referred by unsuccessful employees tend to be successful.
c. There are more advantages than disadvantages to using employee referrals in the hiring process.
d. Referrals ensure that the company’s workforce is similar in terms of profile and demographic.
86. Sequoia is the Senior Manager’s Executive Assistant. In addition to writing up her boss’s
schedule, she also prepares his table, organizes the documents he needs to look over in
advance, and prepare reports which her boss often needs “by tomorrow”. Six months into
her job, she suddenly feels like quitting. Sequoia is experiencing:
*
1 point
a. Role overload
b. Role ambiguity
c. Role stress
d. Role conflict
87. A problem with Maslow’s theory is that it suggests that people go through the hierarchy
in a fixed sequence. That is, they cannot skip a step, and once their lower-level needs have
been met, they proceed to satisfy higher-order needs. To address this gap in his theory, the
ERG theory was developed by ____.
*
1 point
a. Walter Dill Scott
b. Clayton Alderfer
c. David McClelland
d. William Glasser
88. Employees who become unmotivated because they do not think they are competent
enough for their jobs, do not have enough resources, and therefore will not be able to
change their circumstances are most likely experiencing
*
1 point
a. Depression
b. Low self-esteem
c. Golem effect
d. Learned helplessness
89. When employee selection is made based on top scorers, this method is called the:
*
1 point
a. Bottom-up selection
b. Top-down selection
c. Rule of three
d. Passing scores method
90. Nila is applying for a job as a clerk at a warehouse. During her application, she was
asked to take several tests as part of the assessment, including math tests, english and
grammar tests, and situational tests about working in a factory. Is this legal?
*
1 point
a. Yes, because they are cognitive ability tests and predict job performance.
b. Yes, because she doesn’t have a choice.
c. No, because these tests measure constructs that do not have anything to do with the job.
d. No, because a clerk does not need to do maths and grammar.
91. Leanne is unsure with the results of her interview. She felt as if the interviewer asked
very random questions about her competencies and the job, and later she found out that
the other interviewees were asked a different set of questions. When she inquired of this
from the HR through email, they assured that the interview was reliable. It is likely that
Leanne partook in a ___:
*
1 point
a. Panel interview
b. Structured interview
c. Unstructured interview
d. Random selection interview
92. Which of the following makes use of a third-party arbitrator to settle a conflict?
*
1 point
a. A counselor listens to two employees as they explore the root of their argument and help them
make a decision for themselves.
b. A supervisor is present upon the proposal of two different parties for a deal.
c. An outsource person was hired to decide how to settle the argument between the manager and
the supervisor.
d. Two employees ask a co-employee to help them make the project proposal in order to close a
deal.
93. Which of the following is not included in a job description?
*
1 point
a. Salary grade
b. KSAOs
c. Tools and equipment used
d. Method of appraisal
94. Which of the following is not a reason why employee performance is evaluated?
*
1 point
a. To determine salary increases
b. To make promotion decisions
c. To provide employee training
d. To identify critical incidents
95. Which of the following leaders is exercising referent power?
*
1 point
a. Ayna, who was elected leader because of her boss’ referral
b. Ahmir, who became leader because his workmates liked him
c. Joy, who was nominated as leader because of her skills and competencies
d. Reuben, whose leadership came from his experience in the field
96. Cyrus was not performing well at his new job. The HR Specialist wondered about this
because he received very positive reviews from his previous professors. The specialist
thinks the professors may have rated Cyrus too optimistically. Which error is depicted in
this scenario?
*
1 point
a. Halo error
d. Devil error
c. Leniency error
d. Central tendency error
97. An effective reinforcement or punishment is all of the following except:
*
1 point
a. Expensive
b. Contingent to the behavior
c. Relevant to the employee being rewarded/punished
d. Well-timed
98. This error occurs when the rater allows one good characteristic or impression of an
employee to influence his/her entire rating.
*
1 point
a. Halo error
b. Recency error
c. Leniency error
d. Contrast error
99. All of the following are intrinsic rewards except:
*
1 point
a. Praise from colleagues
b. Finding satisfaction in work
c. Challenging work
d. Enjoyment
100. X Hospital found out that one of the new caregivers they hired was a frequent drug
user, continuing to take drugs even on the job. They found out that he has received many
complaints from his previous workplaces, but his recent former employer failed to inform
X Hospital about this crucial information. The former employer can be charged with:
*
1 point
a. Negligent hiring
b. Quid pro quo
c. Negligent reference
d. Foot-in-the-door