PURPOSIVE COMMUNICATON FINAL Topic 1: Developing and Delivering an Informative Speech INFORMATIVE SPEECH as the term implies, is a type of speech that aims to inform the audience and not to advocate a cause or influence people to act and think as you want them to be. Types of Informative Speech 1. Speech about objects 6. Speech about concepts A concept refers to beliefs, theories, principles, and ideas. One characteristic of a concept is its abstract state. • • • • Feminism Financial Freedom Capitalism Leadership Ways in Organizing Informative Speech Object refers to something that is visible, tangible, and stable in form that can be experienced through physical senses. Objects can be living or non-living. • • • • • Mayon Volcano 3D glasses The poodle Light Rail Transit A Syringe 2. Speech about processes Process refers to sequence of actions or steps that lead to a specific product or income. • • • • How a tornado develops How papaya soap is made How to play the piano How to cook adobo 3. Speech about people Speech about people is like speech about objects – except of course, they should be represented as human beings.. • • • The Sacrifices of Mother Teresa The Legacy of Pres. Ferdinand Marcos President Rodrigo Duterte: The Road to the Malacanang Palace 4. Speech about events An event refers to anything that happens or is happening. • • • Miss Universe 2018 Recent Philippine Elections National SCUAA 5. Speech about issues An issue refers to a point or matter of discussion, dispute, and public concern. • • • • Truancy among students Professional Conflicts Sexual Harassment Corruption in the Philippines Chronological involves sequencing of events or steps. • • • How to print a document from a computer How to cook spaghetti The Life of Oprah Winfrey Spatial spatial arrangement which allows the audience to visualize locations, appearance, distances, and arrangement of objects. • • • Asia’s best tourist spots Describing a newly built condominium Different regions in the Philippines Categorical or Topical this approach which allows the audience to see how the subject is divided into subgroups or subtopics. • Types of learners • Different branches of science • Body systems (i.e circulatory, digestive, respiratory) Cause and Effect consider using the cause-and-effect approach. It allows the audience to see the causal relationship of events. Contrast If you intend to show the differences and similarities of an event, place, person, things, and other concepts and objects. Comparison and Additional Tips for an Effective Informative Speech 1. Use plain language. 2. Relate your topic to the audience. 3. Do not overestimate not underestimate your audience’s knowledge about the topic. 4. Use active and concrete language over abstract. PURPOSIVE COMMUNICATON FINAL 5. Enlighten and entertain your audience simultaneously. Topic 2: Developing and Delivering a Persuasive Speech Informative Speech Persuasive Speech Presents options Pushes for a choice among options Speaker acts as an advocate Uses supporting materials to justify advice Asks for strong audience commitment Speaker’s credibility is more important Strong appeals to emotions Higher ethical obligation Speaker acts as the teacher Uses supporting materials to enlighten the audience Asks for little audience commitment Speaker’s credibility is relevant Fewer appeals to emotions High ethical obligation Four Types of Persuasive Speech 1. Speech to Convince In this type of speech, no direct action is needed from the audience. 2. Speech to Actuate In this type of speech, an action is needed from the audience. 3. Speech to Inspire In this type of speech, the audience usually share the same beliefs and thoughts with the speaker. 4. Debates and Public Argumentation In this type of speech, two groups of people or two individuals discuss a certain proposition; one is “for’ and the other one is ‘’against’. Persuasion process: Presentation-Involves exposure to communication . Attention -Involves attending to the message and liking it Comprehension -Involves learning the “what” and the “how” of the message Yielding =Involves attitude change Retention-Involves memory storage and/or argument. Behaviour-involves acting out of desired behaviour Tips in Dealing with a Reluctant Audience or a “Tough Crowd” 1. 2. 3. 4. 5. Establish goodwill early in your speech. Begin with points of agreement. Make good eye contact but not aggressive. Speak with conviction. Emphasize positive motives and emotions, such as fairness, safety, sympathy, love, ambition, respect, and patriotism. 6. Give emphasis on explanation rather than being argumentative. 7. Mention experts and authorities that the audience respects. 8. Do not push your audience to believe in all of your arguments. 9. Compare your views with others but make sure your comparison is favourable on your side. 10. Anticipate possible questions from the audience and then supply them as you talk. 11. Never threaten the values of the audience. instead, reason out on the perspective of your listener’s values. 12. Demonstrate a clear and specific plan of action. 13. Be enthusiastic and sincere. Designs for a Persuasive Speech Problem-Solution Method a speaker presents a problem then proposes a solution. Step I. Persuade the audience that a problem exists. Step II. Persuade the Audience that your solution is the best. Topic 3: Talking That Fits the Occasion PURPOSIVE COMMUNICATON FINAL Impromptu Speech Impromptu speech involves unrehearsed speaking with very short time for preparation. In fact, many of the speeches you give are impromptu. You can be asked to speak to introduce, to thank, to inspire, to welcome, to entertain, and to congratulate. Methods or Patterns of Organizing an Impromptu Speech: 1. PREP method Point: State your position on the topic. Reason: State your reason for taking the position. Example: Provide an example that helps explain your reason. Restatement of Point: Summarize and Restate your position. P The point I wish to make is that Impromptu Speaking is an essential skill to have. R Being able to speak effectively with little preparation is very empowering E I can remember my sister being called to speak in front of her colleagues. At first she struggled; but because she knows some techniques in delivering an impromptu speech, the struggles were turned into opportunities – opportunities to showcase her speaking skills and wit. Now, she is more confident, more vibrant, more alive, more willing to take risks not only in speaking but also in whatever she does. P When a person becomes more comfortable in speaking even with less preparation, he or she becomes empowered and stronger. 2. Point-Support-Conclusion (PSC) Method Point: Provide your point of view, key idea, or objective. Support: Provide stories or examples that help prove your point. Conclusion: End by restating your point of view or key idea and by making your call to action. 3. Past-Present-Future (PPF) Method Point: Past: Future: Point: State your Key Point Discuss what happened in the past. Tell your audience about what will or could happen in the future. Summarize by restating your key point. Delivering Functional Speeches No matter what the situation is, we need to consider these points: 1. Functional speeches must be brief. 2. Functional speeches concern emotions. 3. Functional speeches, especially the language used, must be appropriate to the situation. You do not want a highly entertaining speech during a funeral. Introducing a Speaker Generally, introducing speakers should not be longer than two minutes. Welcoming Attendees and Guests The purpose of a welcoming address is to make the participants feel comfortable. Accepting and Thanking Use the following tips when thanking those who recognize us: 1. Keep the speech short, usually not more than two minutes. 2. Do not forge to thank the Award-giving organization 3. Do not forget to thank those who are instrumental to your success. Wedding Wishes A wedding is a day of hope, love and celebration. PURPOSIVE COMMUNICATON FINAL Topic 1: Effective Workplace Communication Workplace Communication the process of exchanging information and ideas, both verbal and non-verbal, within an organization. An organization may consist of employees from different parts of the society.. 1. Good Communication Mitigates Conflict 2. Good Communication Increases Employee Engagement 3. Good Communication Creates Better Client Relationships 4.Good Communication Results in a More Productive & Talented Workforce Employee Effective workplace communication ensures that all the organizational objectives are achieved. Ineffective workplace communication leads to communication gaps between employees, which causes confusion, wastes time, and reduces productivity. Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. Communication Skills for Workplace Success The following are the communication skills that would lead you the way to success. Just remember the mnemonics PORN FACCCE Positive Feedback Open-Mindedness Respect for people and their ideas Nonverbal Communication: Friendliness: Active Listening: Clarity and Conciseness: Confidence: Choosing the Right Medium: Empathy: The Power of Good Communication in the Workplace Good communication is an important skill in any environment with human interactions. However, when it comes to communication in the workplace, good communication is an integral element to business success. Tips for Effective Workplace Communication 1. Make work fun. Making work fun will keep workers motivated and productive. 2. Don't just hear. Listen. 3. Take your emotions out of the equation. You can't be professional if you're angry at your employees. Learn to react stoically. 4. Make employees feel like owners. 5. Trust your people. If you want to keep morale, make sure they know you trust their instincts. 6. Give employees what they want. Motivators for employees: *the desire for compensation and material things *the need to bond with others and feel as though they belong *the need to make sense of their environment *the desire to defend their accomplishments 7. Give good feedback. If you like your employees' work, let them know it. 8. Respect cultural differences. 9. Revive the great lost art of conversation. Even in our modern world, face-toface communication can work wonders for morale. 10. Handle conflicts with diplomacy. PURPOSIVE COMMUNICATON FINAL Résumés can be used for a variety of reasons, but most often they are used to secure new employment. A typical résumé contains a "summary" of relevant job experience and education. Cover Letter A cover letter serves a vital purpose: it presents the case for why you should be hired and distinguishes you from other candidates. Your cover letter is where you can show your passion for the position and the company, and highlights your most relevant qualifications. résumé is typically limited to one or two pages of size A4 or letter-size, highlighting only those experiences and qualifications that the applicant considers most relevant to the desired position. A strong cover letter can make your application stand out from the others. Remember to: 1. Reverse chronological résumé -A résumé that lists a Topic 2: Communication for Employment (The Cover Letter and the Resume) RÉSUMÉ FORMATS: candidate's job experiences in chronological order, generally covering the previous 10 to 15 years. Highlight Your Relevant Qualifications 2. Functional résumé -A résumé that lists work Customize your letter and experience and skills sorted by skill area or job function. Edit Your Cover Letter Cover Letter Writing Tips 1. Include a salutation. The greeting you choose depends on how much information you have about the company. 2. Write the first paragraph of your letter. This is where you will mention the job for which you are applying and how you found the job listing. It only needs to be 1 to 2 sentences in length. 3. Write the body paragraphs of your letter. Most cover letters will only have 1 or 2 body paragraphs. You don't want to overwhelm the hiring manager or use up a great deal of their time. 4. Write the final paragraph of your letter. This is where you wrap up and discuss how you proceed with the application. 5. Wrapping up the Cover Letter. Reiterate why you are a perfect fit. Sum your qualifications up in one compact sentence to remind the manager why you are the best person to hire. time and I look forward to speaking with you soon.” 6. End your cover letter with a respectful closing statement. “Best” or “Sincerely” are both classic options. Then, type your full name and affix your signature. 3. Combination résumé -As the term suggests, this combines the features of the first two kinds of resume. As such, this highlights job history as well as capabilities. 4. Online résumés -The search for employment has become more electronic,Many employers now find candidates' résumés through search engines, which makes it more important for candidates to use appropriate 5. Infographic, video and website résumés-Video, infographic, and even Vine résumés have gained popularity, though mainly in the creative and media industries. Reminders in Writing Resume -Do not write the word RESUME in the heading. -Arrange the parts of the resume according to your purpose. -Keep sentences brief yet informative. -Check the contents to avoid errors. -Edit you work for clarity of thought and correctness of grammar -Avoid the first person pronouns “I, me or my”… -Try not to have “character references available upon Resume A résumé or resume is a document used and created by a person to present his/her background, skills, and accomplishments. request” - Be emphatic by using more than one font type, but never overuse them. -Use appealing font style with readable size. PURPOSIVE COMMUNICATON FINAL -Properly format headings, margin and spacing. --Affix your signature to authenticate its content. 2. Address the recipient appropriately. -Include your latest photo. -Use high quality paper for printing. 3. Add additional recipients in the CC line. Topic 3: Communication within a Company (The Memorandum) 4.Write your name in the “From” line. 4. Include the date. Memorandum A memorandum, more commonly known as a memo, is a short message or record used for internal communication in a business. 5. Choose a specific phrase for the subject line. Types of Memorandum 1. Memorandum that requests. This document makes a favor. 2. Memorandum that responds. This used when there is a prior document that needs a response. 3. Memorandum that informs. This is used to state, explain, or clarify a policy, issue and others. Writing Effective Memos An effective memo, wrote Barbara Diggs-Brown, is "short, concise, highly organized, and never late. It should anticipate and answer all questions that a reader might have. It never provides unnecessary or confusing information." ("The PR Styleguide," 2013) Be clear, be focused, be brief yet complete. Take a professional tone and write as if the world could read it—that is, do not include any information that is too sensitive for everyone to see, especially in this age of "click and forward" copy and paste age. Format Start with the basics: to whom the article is addressed, the date, and the subject line. Start the body of the memo with a clear purpose, state what you need the readers to know, and conclude with what you need readers to do, if necessary. Remember that employees may just skim the memo upon receipt, so use short paragraphs, subheads, and where you can, use lists. These are "points of entry" for the eye so the reader can refer back easily to the part of the memo that he or she needs. Writing the Heading of the Memo 1. Type “MEMORANDUM” at the top of the page. 6. Format the heading properly. The heading should be at the top of the page, aligned to the left-hand side of the page. Capitalize the words “TO:”, “FROM:”, “DATE:”, and “SUBJECT:” A sample heading would look like: TO: Name ad Job title of the recipient FROM: You name and job title DATE: Complete date when the memo was written SUBJECT: (or RE:) What the memo is about (highlighted in some way) *When constructing the heading, be sure to double space between sections and align the text. *You may choose to add a line below the heading that goes all the way across the page. This will separate the heading from the body of the memo. Writing the Body of the Memo 1. Consider who the audience should be. 2. Skip a formal salutation. 3. Introduce the problem or issue in the first paragraph. 4. Briefly give them the context behind the action you wish them to take. 5. Give context for the issue at hand. 6. Support your course of action in the discussion segment. 7. Suggest the actions that the reader should take. 8. Close the memo with a positive and warm summary. The memo’s final paragraph should restate the next steps to address the issue at hand. It should also include a warm note that reiterates the solidarity of the organization. PURPOSIVE COMMUNICATON FINAL 4. Analytical- gathering the data, Topic 1. Research: Meaning, Characteristics, Values of Research to Mankind and Classification of Research What is Research? Adanza, Bermudo, Rasonable (2009), research is looking for answers to a query using the most logical and valid methods. Baac (2008), discoursed that researched is the process by which the collection and analysis of data to generate a theory or test a theory is done systematically. Calmorin (2007) defines research as the scientific investigation of phenomena which includes collection, presentation, analysis and interpretation of facts that link an individuals’ speculation with reality. Dejillas(2000) expresses that research is a systematic and scientific way of investigating a problem with the view of understanding it and finding solutions to it. Mugo(2000), states that research is a careful or diligent search, studious inquiry or examination especially at the whether historical, descriptive, experimental or case study. 5. Critical- exhibits careful and precise judgment. 6. Methodical- methodical manner without bias using systematic method and procedures. 7. Replicable- replicated or repeated Moreover, other characteristics of research were stressed as follows: 1. Research originates with a question or a problem. 2. Research requires a clear articulation of a goal. 3. Research follows a specific plan of procedure. 4. Research usually divides the principal problem into more manageable sub-problems. 5. Research is guided by a specific research problem, question or hypothesis. 6. Research accepts certain critical assumptions. 7. Research requires the collection and interpretation of data in attempting to resolve the problem that initiated the research. Characteristics of Research Calmorin(2007), research has the following characteristics. 1. Empirical- direct experience or observation by the researcher. 2. Logical- valid procedures and principles. 3. Cyclical- starts with a problem and ends with a problem. Values of Research to Man Research is said to affect people’s lives and endeavor. Calmorin (2007) listed the following values of research to man. 1. Research improves quality of life. 2. Research improves instruction. 3. Research improves students’ achievement. PURPOSIVE COMMUNICATON FINAL 4. Research improves teachers’ competence. 5. Research satisfies man’s needs. 6. Research reduces the burden of work. 7. Research improves the exportation of food products. 8. Research responds to the economic recovery and austerity measure of the country. 9. Research trains graduates to become responsive to the economic development of the country and compete globally. Kinds of Research Adanza, Bermudo, Resonable (2009): Basic Research deals with the processes of objects and things, or information about different topics with no concern for a direct pay-off. Applied Research probes into the unknown using directly the results to a current problem. Empirical Research is more specific than basic research, but implies its nature from the use of data, whether quantitative or qualitative. Classification of Research Research can be classified as follows: Evaluation Research. This is concerned with the application of theories and facts in evaluating the relative worth of two or more possible alternatives or decisions. Research and Development. This research is concerned with the application of existing theories or body of knowledge in developing new products, systems or procedures. Action Research. This is concerned with the application of existing theories in the conceptualization of a possible alternative solution to an existing problem situation. Library Research. Research is conducted in the library. Data needed to solve the research problems are available in the library. Field Study. Research is conducted in the natural setting. Laboratory Research. Research is conducted in artificial or controlled conditions by isolating the study. Topic 2: Research: Selecting the Subject it is indeed but vital to look into researchable topics which in line with your interest. CHARACTERISTICS OF A GOOD SUBJECT FOR RESEARCH. 1. 2. 3. 4. 5. Must be interesting Must be significant Must not be too broad Must not be too technical Sufficient reference materials must be available for it. Limiting a subject is the process in which a broad subject is narrowed down into a specific phase of the study. Example: Broad Topic: Food Shortage Delimited Subject: The Rice Shortage in the Philippines Today: PURPOSIVE COMMUNICATON FINAL (limitation by type) (limitation by country) (limitation by time) Topic 3: Parts of a Research Paper A researcher must familiarize himself/herself on the different parts of a research to facilitate easier writing of its parts. They are as follows: Title The title of a research paper • accurately describe what the paper is about • make the reader want to read the paper People often ask, "Why the titles of research are documents so LONG? Two reasons: 1. Researchers want people to read their papers! A vague title will not catch the reader's' interest and make them want to read more. 2. Scholars search databases (even Google is a database!) using key words. The more relevant words in the title make it more likely that others will find the document in a search. Abstract Abstracts should be about 250 words long. Even though it comes first in your paper, it should be written last. It is a concise summary of your study. It is not an introduction to your paper. The following are written in the abstract: the purpose of the study, the research design and the significant findings of the study. INTRODUCTION The introduction should include a statement of the research problem. This section points out the practical relevance of the problem, states what the given state of affairs is currently and what is unsatisfactory about it. Statement of the Problem A statement of the purpose of the investigation and the specific problems you are trying to answer. Significance of the Study This part presents the contributions of the study in relation to: solving a problem, bridging knowledge gap, improving social, health, and economic conditions, etc. Scope and Delimitation of the Study This should include the specific scope of the problem, the nature of any subject treated, and their number. The scope is expected to indicate a reasonable area of study which is large enough to permit careful treatment. Limitations are factors beyond the control of the research. Delimitations are restrictions purposely placed on the study by the researcher. Delimitations may include: METHODOLOGY This section in the research manuscript should also specify the research design, the respondents of the study, the research instrument, and the data gathering procedure, the data analysis and the statistical treatment. Research Design This section describes in sufficient detail the most appropriate design that is applicable to the study. It also describes the method of gathering the data, methods for observations and interpretations, modifications and statistical methods used. Must be written in the past tense. Must not be written as though it were directions in a laboratory manual. Methods of data collection 1. 2. 3. 4. 5. 6. 7. tests experiments surveys questionnaires observation interviews document review Respondents of the Study This part explains HOW and WHERE, HOW MANY are the respondents taken. PURPOSIVE COMMUNICATON FINAL Research Instruments This describes the research/ data gathering instruments used, e.g. questionnaire, test, interview, checklist or rating scale. Data Gathering Procedure This part describes the procedure/process of obtaining the needed data. Statistical Treatment and Data Analysis This part describes how the gathered data were analyzed. It also describes the statistical tool/s and formula/e used to answer the research questions of the study. RESULTS AND DISCUSSION This chapter presents the results, analysis and interpretation of data. All specific questions under statement of the problem are answered. REFERENCES The reference list must include full reference documentation for all articles and texts mentioned in the study. All references should be listed alphabetically and formatted according to the American Psychological Association’s style of citation. How to cite sources? APA Style requires 2 elements: 1. IN-TEXT REFERENCES Located in the text of the paper Tells the reader what information was barrowed and where it came from 2. A LIST OF REFERENCES Located at the end of the paper Tells the reader what sources were used to write the paper and provides complete information about the sources. The in-text references and list of references work together to give complete credit to the sources that are used in writing the paper. The in-text reference in the paper should correspond with the beginning of the citation in the list of references. APA style requires brief references in the text of the paper and complete reference information at the end of the paper. Below are some general guidelines: IN-TEXT REFERENCES An in-text reference is generally given in one of two ways: Why cite sources? When information is barrowed from others, you must give them credit. Citing sources accomplishes the following: provides a way to give proper credit to the sources used in writing the paper enables the reader to find the information for themselves adds credibility and provides strength for your arguments When to cite sources? Credit must be given whenever: quoting from a source (copying for the source word for word) summarizing or rephrasing information from a source into one’s own words For rephrased information (information put into your own words) PURPOSIVE COMMUNICATON FINAL