SAP Overview ITEC6620 1 Outline • SAP as Enterprise Applications • SAP Navigation • System-wide Concept ITEC6620 2 SAP • Systems, Applications, and Products in Data Processing (SAP) • SAP is the leader of ERP software vendor • Enterprise Resource Planning is a back office application for Enterprise • Name of the company – SAP AG – SAP America • Name of the software – SAP R/2 – Mainframe version – SAP R/3 – Client/Server version – mySAP ERP ITEC6620 3 SAP AG • Founded in Germany (1972) • World’s fourth largest software provider • World’s largest provider of Integrated Business Solutions software • Company stock trades on the Frankfurt and New York exchanges ITEC6620 4 SAP R/3 • World-wide usage • Designed to satisfy the information needs for all business sizes (international to local) – Multi-lingual – Multi-currency • Designed to satisfy the information needs for all industries (industry solutions) • Enables a company to link its business processes • Ties together disparate business functions (integrated business solution) • Helps the organization run smoothly • Real-time environment • Scalable and flexible ITEC6620 5 Architecture • Central relational database (e.g., Oracle and many others) • Client/Server—three-tiered • ERP Component—Oriented towards common identifiable business modules (PP, MM, SD, FI, CO, HR) • Add-ons: – Customer Relationship Management (CRM) – Supply Chain Management (SCM) – Product Lifecycle Management (PLM) ITEC6620 6 Relational Database • Tables: Defines and links thousands of tables of information • Advantages – – – – Consistent and accurate data Common definitions for terms Shared, but restricted usage (e.g., profiles) Eliminates data redundancy ITEC6620 7 SAP Databases SAP can use a number of database programs to actually store the data. Oracle DB2 MSSQL ITEC6620 8 Client/Server Environment • Client – Software/hardware combination that can make a request for services from a central repository of resources • Server – Software/hardware combination that can provide services to a group of clients in a controlled environment ITEC6620 9 Three-Tier SAP Structure • GUI—Graphical User Interface or Web Interface • Application server (one or many) • Database server (one single location) ITEC6620 10 Three-tier Client/Server Architecture Application Server Application Server USER PCs USER PCs Database Server Application Server Application Server ITEC6620 11 Two Tier Client/Server System Training Configuration Database and Application Server User PCs ITEC6620 12 Business Modules • Collections of logically related transactions within identifiable business functions – – – – – PP: Production Planning (“Make”) MM: Material Management (“Buy”) SD: Sales & Distribution (“Sell”) FI: Financial Accounting and CO: Controlling (“Track”) HR: Human Resources ITEC6620 13 SAP System System SD FI Sales & Distribution Financial Accounting MM CO Materials Mgmt. Controlling PP AM Production Planning QM R/3 Fixed Assets Mgmt. Client / Server ABAP/4 Quality Management PM Plant Maintenance TR Treasury WF Workflow HR IS Human Resources Industry Solutions ITEC6620 14 SAP Industry Solution • • • • • • • • • • • Aerospace/Defense Automotive Banking Chemicals Consumer Products Engineering/Construction Financial Svc Provider Healthcare High Tech Higher Education/Research Insurance • • • • • • • • • • • ITEC6620 Media Mill Products Mining Oil & Gas Pharmaceuticals Public Sector Retail Service Providers Telecommunications Utilities …so on … 15 ERP Extension • • • • • • • Web Enable Customer Relationship Management (CRM) Supply Chain Management (SCM) Strategic Enterprise Management (SEM) Business Information Warehouse (BIW) Knowledge Management (KM) So on … ITEC6620 16 Enterprise Application Components Company A Suppliers BW KM Customers CRM ERP SCM SEM Web-enabled ITEC6620 17 What is mySAP? • The future of ERP software must include CRM, SCM, SEM, BW, KM, Web-enable … • mySAP is the future or extended of SAP ERP software TEI ERP MRP II MRP ITEC6620 18 mySAP Components BW CRM SAP R/3 SCM SEM KW • • • • • • mySAP Business Information Warehouse mySAP Customer Relationship Management mySAP Knowledge Management mySAP Supply Chain Management mySAP Strategic Enterprise Management mySAP … ITEC6620 19 Enterprise Service Architecture Company A Web Service Suppliers Web Service BW Web Service KM Web Service SCM Web Service Customers CRM ERP Web Service Web Service SEM Web-enabled ITEC6620 20 mySAP Business Suite mySAP PLM mySAP SRM mySAP ( ERP mySAP CRM mySAP SCM SAP NetWeaver ITEC6620 21 SAP Netweaver: Integration Tools ITEC6620 22 SAP Netweaver • The core capabilities of SAP NetWeaver are the integration of people, information, and process • In people integration, it simply means that it enables you to bring people together and help them work more efficiently • Information integration means you can bring together information from a variety of locations and have it make sense in the context of what your folks do everyday • Process integration means coordinating the flow of work across departments, divisions, and between companies ITEC6620 23 SAP Netweaver • SAP Enterprise Portal: helps create software that brings together all the data and software tools that a person needs to do her job in one consistent user interface • SAP Mobile Infrastructure: universal translator for mobile devices • SAP Business Intelligence: provides tool for information integration, so what your people see is consistent and accurate • SAP Master Data Management: is a system for harmonizing information that is distributed across a wide variety of applications • SAP Exchange Infrastructure: Integrates processes and help applications talk to one another ITEC6620 24 SAP Enterprise Portal Example ITEC6620 25 Programming Code Modifications • Changes to the delivered code • ABAP/4—Advanced Business Application Programming (ABAP) • This should be done sparingly and carefully as it can make migration to new versions of the software much more difficult ITEC6620 26 SAP People Consultant Technical Functional User FI Basis ABAP CO MM SD ITEC6620 … 27 Outline • SAP as Enterprise Applications • SAP Navigation • System-wide Concept ITEC6620 28 SAP Logon Program ITEC6620 29 Logging on to an SAP System ITEC6620 30 SAP Environment ITEC6620 31 Multiple Logons and Multiple Sessions Alternatively, type /o in the Command Field ITEC6620 32 Screen Structure Menu bar Standard toolbar Title bar Application tool bar Command field Tab page Status bar ITEC6620 33 Navigation Options ITEC6620 34 Using Transaction Codes ITEC6620 35 Role-Based User Menus ITEC6620 36 Using Favorites ITEC6620 37 Using Favorites (cont’d) ITEC6620 38 Status Bar ITEC6620 39 Outline • SAP as Enterprise Applications • SAP Navigation • System-wide Concept ITEC6620 40 Organizational Structure ITEC6620 41 IDES Holding Company ITEC6620 42 IDES AG • A manufacturing company operating worldwide and has a number of subsidiaries ITEC6620 43 Accounting and Human Capital Management ITEC6620 44 System-Wide Master Data Concepts • SAP stores all data in one single centralized database – Reduce redundancy ITEC6620 45 Master Data: Customer Master • Contains key information that defines business relationship between a company and its customer General data Financial and accounting data Sales data ITEC6620 46 Master Data: Material Master • Contains key information a company needs to manage a material within its organization ITEC6620 47 Master Data: Personnel Record • Master data records used primarily mySAP ERP Human Capital Management ITEC6620 48 Transactions • Application programs that execute business processes in the SAP system ITEC6620 49 Master Data VS Transaction Data • Master Data – Data that is relatively stable • Materials, Customers, Vendors • Transaction Data – Data that is relatively temporary – Stored at various stages of a business process • Customer orders, purchase orders, production orders, customer payments ITEC6620 50