Contents
Preface
Acknowledgements
Publisher’s acknowledgements
xi
xv
xvi
Part One CULTURE AND MANAGEMENT
1
Introduction to Part One
3
1 Determinants of culture
Learning outcomes
Preface: organisational culture and ethnography
Concept 1.1 Facets of culture
Concept 1.2 Levels of cultures
Conclusion
Points for reflection
Further reading
References
Activities
2 Dimensions of culture: Hofstede and GLOBE
Learning outcomes
Preface: a model from social anthropology
Concept 2.1 Hofstede’s national cultural dimensions
Concept 2.2 Cultural dimensions according to GLOBE
Conclusion
Points for reflection
Further reading
References
Activities
3 Business cultures in the Western world
Learning outcomes
Preface: two approaches to the concept of multiculturalism
Concept 3.1 European cultures
Concept 3.2 American and Australasian cultures
Conclusion
Points for reflection
Further reading
References
Activities
10
10
10
12
16
21
22
22
22
24
30
30
31
32
41
47
47
48
48
50
55
55
56
57
72
83
84
84
84
86
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