SLR-VB 241 *SLRVB241* Seat No. Set P B.E. (CSE) (Part II) Examination, 2017 MANAGEMENT INFORMATION SYSTEM Day and Date : Tuesday, 16-5-2017 Time : 3.00 p.m. to 6.00 p.m. Max. Marks : 100 Instructions : 1) Q. No. 1 is compulsory. It should be solved in first 30 minutes in Answer Book Page No. 3. Each question carries one mark. 2) Answer MCQ/Objective type questions on Page No. 3 only. Dont forget to mention, Q.P. Set (P/Q/R/S) on Top of Page. 3) Figures to the right indicate full marks. Duration : 30 Minutes MCQ/Objective Type Questions Marks : 20 1. Choose the correct answer : 1) The person who ensures that systems are developed on time, within budget and with acceptable quality is a a) Create and share documents that support day to day office activities b) Process business transactions c) Capture and reproduce the knowledge of an expert problem solver d) Use the transaction data to produce information needed by managers to run the business 2) The term used to describe those people whose jobs involve sponsoring and funding the project to develop, operate and maintain the information system is a) Information worker b) Internal system user c) Systems owner d) External system user 3) The back bone of any organization is a) Information b) Employee c) Management d) Capital 4) Decision makers who are concerned with tactical (short-term) operational problems and decision making are a) Middle managers b) Executive managers c) Supervisor d) Mobile Managers 5) The basic component(s) of DSS is(are) a) Database b) Model base c) DSS support system d) All of the above 6) GDSS is the short form of a) Group decision support system b) Group discussion support system c) Group decisions service system d) Group decision support source P.T.O. SLR-VB 241 -2- *SLRVB241* 7) Information refers to a) Process b) Event c) Data d) Task 8) System is a group of elements organized with a a) Purpose b) Data c) Instruction d) Procedure 9) Assembling a product, identifying customers and hiring employees are a) Transaction b) Phases c) Business Process d) Business Function 10) Information systems can facilitate supply chain management by a) Tracking the status of orders b) Knowing the employee history c) Profit and loss predictions d) Stock verification 11) Staffing is behaviourally related to a) Organizing b) Controlling c) Managing d) Proceedings 12) EDP means a) Electronic Data Process b) Electronic Data Processing c) Electronic Data Projection d) Electronic Data Predict 13) Which of the following describes commerce ? a) Doing business electronically b) Doing business c) Sales of goods d) All of the above 14) Which of the following is part of the four main types for e-commerce ? a) B2B b) B2C c) C2B d) All of the above 15) Which segment do eBay, Amazon.com belong ? a) B2Bs b) B2Cs c) C2Bs d) C2Cs 16) HRM stands for a) Human Resource Manager b) Human Resource Management c) Human Re Manager d) Human Re Management 17) Which functional area is responsible for taking customer orders ? a) Marketing and Sales b) Production and Materials Management c) Accounting and Finance d) Human Resource 18) Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services ? a) Enterprise Resource Planning b) Supply chain Management c) Architecture d) Service-Oriented Architecture 19) Information systems that allow data to be shared throughout the organization are called _________ systems. a) Unintegrated b) Integrated c) Unrestricted d) Bounded 20) If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an a) CRM b) Intranet c) ERP d) Extranet ______________ Set P *SLRVB241* -3- SLR-VB 241 Seat No. B.E. (CSE) (Part II) Examination, 2017 MANAGEMENT INFORMATION SYSTEM Day and Date : Tuesday, 16-5-2017 Time : 3.00 p.m. to 6.00 p.m. Marks : 80 Instructions : 1) All questions are compulsory. 2) Figures to the right indicate full marks. 3) Answer to two Sections should be written in the same answer book. SECTION I 2. Solve any four short notes : (4×5=20) 1) Discuss the various MIS technologies that could be used to create a virtual organisation. 2) Who are the users of MIS in E-Business environment ? Identify key information needs of each user. 3) Explain Balance Score Card, Score Card and Dash Board. 4) Explain the principal causes of MIS failure. 5) What is Strategy ? Explain different types of strategy. 3. Can MIS be helpful in information organisation ? Discuss. 10 OR In what ways do you think organisation structure influence MIS and in turn MIS influence the organizational structure ? Discuss. 4. How can a DSS help to make decision ? How do MIS and DSS differ ? 10 SECTION II 5. Solve any four : (4×5=20) 1) Explain the concept of M-Commerce. 2) Explain common myths about ERP. 3) What is software audit ? Explain. 4) How to generate revenue in E-Business models ? Explain. 5) How the information needs of MNCs differ from those of domestic firm ? Set P SLR-VB 241 -4- *SLRVB241* 6. Explain E-Commerce Business Models. 10 OR What are the steps involved in the system design and system implementation of computer based information system ? 7. What is ERP ? Explain with suitable example. 10 OR How strategy developed in organisations through MIS ? Give suitable example to illustrate your understanding. _____________________ Set P