• Conducting research and development to help improve existing processes Key raw materials suppliers: HJ Commercial/Floras Fabric & Accessories/UNITOP - supplier of fabrics • Finding the right suppliers of raw materials and building good relationships with them • Selling convertible nap pillows Novo Department Store/ UNICITY/ Formosa Commercial - supplier of other materials needed Mariza Cpoa Tailoring/ Triple J Tailoring - main tailoring service provider Leading e-commerce platform like Shopee and Lazada to expand our customer reach • Personalize customer interactions • To offer high quality, useful, and affordable convertible nap pillows to customers • Ask for and respond to customer feedback • online/phone communication to answer the inquiries of customers • Customers concerned with having a good nap or rest at anytime and anywhere • To provide comfort for students and office workers during those quick power naps • Stable financial capital • Constant customer contributions • Excellent reputation • Human capital in tailoring • Good organizational values • Labor • Marketing & Promotion • Raw Materials • Distribution Expenses • Introduce a multipurpose product for the convenience of customers • Customers looking for easy-to-carry and multipurpose nap pillows • Social media platforms (Facebook, Instagram and Tiktok) • Company website • E-mail • Mobile Phone and Telephone • Primarily students and office workers • Mass market • Primary revenue stream comes from sale of convertible nap pillows